Extron Electronics IPCP Pro User Manual

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IPCP Pro Series

PRELIMINARY

IP Link Pro Control Processors

User Guide

IP Link® Pro Products

PRELIMINARY

68-2438-01 Rev. Ax1

04 14

Safety Instructions

PRELIMINARY

Safety Instructions • English

WARNING: This symbol, , when used on the product, is intended to

alert the user of the presence of uninsulated dangerous voltage within the product’s enclosure that may present a risk of electric shock.

ATTENTION: This symbol, , when used on the product, is intended

to alert the user of important operating and maintenance (servicing) instructions in the literature provided with the equipment.

For information on safety guidelines, regulatory compliances, EMI/EMF compatibility, accessibility, and related topics, see the Extron Safety and Regulatory Compliance Guide, part number 68-290-01, on the Extron website,

www.extron.com.

Instructions de sécurité • Français

AVERTISSEMENT : Ce pictogramme, , lorsqu’il est utilisé sur le

produit, signale à l’utilisateur la présence à l’intérieur du boîtier du produit d’une tension électrique dangereuse susceptible de provoquer un choc électrique.

ATTENTION : Ce pictogramme, , lorsqu’il est utilisé sur le produit,

signale à l’utilisateur des instructions d’utilisation ou de maintenance importantes qui se trouvent dans la documentation fournie avec le matériel.

Pour en savoir plus sur les règles de sécurité, la conformité à la réglementation, la compatibilité EMI/EMF, l’accessibilité, et autres sujets connexes, lisez les informations de sécurité et de conformité Extron, réf. 68-290-01, sur le site Extron, www.extron.com.

Sicherheitsanweisungen • Deutsch

WARNUNG: Dieses Symbol auf dem Produkt soll den Benutzer

darauf aufmerksam machen, dass im Inneren des Gehäuses dieses Produktes gefährliche Spannungen herrschen, die nicht isoliert sind und die einen elektrischen Schlag verursachen können.

Инструкция по технике безопасности • Русский

ПРЕДУПРЕЖДЕНИЕ: Данный символ, , если указан

на продукте, предупреждает пользователя о наличии неизолированного опасного напряжения внутри корпуса продукта, которое может привести к поражению электрическим током.

ВНИМАНИЕ: Данный символ, , если указан на продукте,

предупреждает пользователя о наличии важных инструкций по эксплуатации и обслуживанию в руководстве, прилагаемом к данному оборудованию.

Для получения информации о правилах техники безопасности, соблюдении нормативных требований, электромагнитной совместимости (ЭМП/ЭДС), возможности доступа и других вопросах см. руководство по безопасности и соблюдению нормативных требований Extron на сайте Extron: www.extron.com, номер по каталогу - 68-290-01.

Chinese Simplified（简体中文）

警告：产品上的这个标志意在警告用户该产品机壳内有暴露的危险电压，

有触电危险。

注意：产品上的这个标志意在提示用户设备随附的用户手册中有

重要的操作和维护(维修）说明。

关于我们产品的安全指南、遵循的规范、EMI/EMF 的兼容性、无障碍使用的特性等相关内容，敬请访问 Extron 网站 www.extron.com，参见 Extron 安全规范指南，产品编号 68-290-01。

Chinese Traditional（ )

警告: 若產品上使用此符號，是為了提醒使用者，產品機殼內存在著

可能會導致觸電之風險的未絕緣危險電壓。

VORSICHT: Dieses Symbol auf dem Produkt soll dem Benutzer in der

im Lieferumfang enthaltenen Dokumentation besonders wichtige Hinweise zur Bedienung und Wartung (Instandhaltung) geben.

Weitere Informationen über die Sicherheitsrichtlinien, Produkthandhabung, EMI/EMF-Kompatibilität, Zugänglichkeit und verwandte Themen finden Sie in den Extron-Richtlinien für Sicherheit und Handhabung (Artikelnummer 68-290-01) auf der Extron-Website, www.extron.com.

Instrucciones de seguridad • Español

ADVERTENCIA: Este símbolo, , cuando se utiliza en el producto,

avisa al usuario de la presencia de voltaje peligroso sin aislar dentro del producto, lo que puede representar un riesgo de descarga eléctrica.

ATENCIÓN: Este símbolo, , cuando se utiliza en el producto, avisa

al usuario de la presencia de importantes instrucciones de uso y mantenimiento recogidas en la documentación proporcionada con el equipo.

Para obtener información sobre directrices de seguridad, cumplimiento de normativas, compatibilidad electromagnética, accesibilidad y temas relacionados, consulte la Guía de cumplimiento de normativas y seguridad de Extron, referencia 68-290-01, en el sitio Web de Extron, www.extron.com.

注意 若產品上使用此符號，是為了提醒使用者，設備隨附的用戶手冊中有重

要的操作和維護（維修）説明。

有關安全性指導方針、法規遵守、EMI/EMF 相容性、存取範圍和相關主題的詳細資訊，請瀏覽 Extron 網站：www.extron.com，然後參閱《Extron 安全性與法規遵守手冊》，準則編號 68-290-01。

Japanese

警告: この記号が製品上に表示されている場合は、筐体内に絶縁されて

いない高電圧が流れ、感電の危険があることを示しています。

注意: この記号が製品上に表示されている場合は、本機の取扱説明書

に記載されている重要な操作と保守 ( 整備)の指示についてユーザーの注意を喚起するものです。

安全上のご注意、法規厳守、EMI/EMF適合性、その他の関連項目については、エクストロンのウェブサイト www.extron.com より『 Extron Safety and Regulatory Compliance Guide』 ( P/N 68-290-01) をご覧ください。

Korean

경고: 이 기호 가 제품에 사용될 경우, 제품의 인클로저 내에 있는

접지되지 않은 위험한 전류로 인해 사용자가 감전될 위험이 있음을 경고합니다.

주의: 이 기호 가 제품에 사용될 경우, 장비와 함께 제공된 책자에 나와

있는 주요 운영 및 유지보수(정비) 지침을 경고합니다.

안전 가이드라인, 규제 준수, EMI/EMF 호환성, 접근성, 그리고 관련 항목에 대한 자세한 내용은 Extron 웹 사이트(www.extron.com)의 Extron 안전 및 규제 준수 안내서, 68-290-01 조항을 참조하십시오.

FCC Class A Notice

PRELIMINARY

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part15 of the FCC rules. The ClassA limits provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause interference. This interference must be corrected at the expense of the user.

NOTE: For more information on safety guidelines, regulatory compliances,

EMI/EMF compatibility, accessibility, and related topics, see the Extron Safety and

Regulatory Compliance Guide on the Extron website.

Trademarks

All trademarks mentioned in this guide are the properties of their respective owners.

The following registered trademarks Extron Electronics:

AVTrac, Cable Cubby, CrossPoint, eBUS, EDID Manager, EDID Minder, Extron, Flat Field, GlobalViewer, Hideaway, Inline, IPIntercom, IPLink, Key Minder, LockIt, MediaLink, PlenumVault, PoleVault, PowerCage, PURE3, Quantum, SoundField, SpeedMount, SpeedSwitch, SystemINTEGRATOR, TeamWork, TouchLink, V-Lock, VersaTools, VN-Matrix, VoiceLift, WallVault, WindoWall, XTP, and XTP Systems

Registered Service Mark

AAP, AFL (Accu-Rate Frame Lock), ADSP (Advanced Digital Sync Processing), Auto-Image, CDRS (Class D Ripple Suppression), DDSP (Digital Display Sync Processing), DMI (Dynamic Motion Interpolation), DriverConfigurator, DSPConfigurator, DSVP (Digital Sync Validation Processing), FastBite, FOXBOX, IP Intercom HelpDesk, LinkLicense, MAAP, MicroDigital, ProDSP, QS-FPC (QuickSwitch Front Panel Controller), Scope-Trigger, SIS, Simple Instruction Set, Skew-Free, SpeedNav, Triple-Action Switching, XTRA, ZipCaddy, ZipClip

(SM)

: S3 Service Support Solutions

(®)

, registered service marks

Registered Trademarks

(SM)

, and trademarks

Trademarks

(™)

are the property of RGB Systems, Inc. or

(®)

Conventions Used in this Guide

PRELIMINARY

Notiﬁcations

The following notiﬁcations are used in this guide:

WARNING: A warning indicates a situation that has the potential to result in death or

severe injury.

CAUTION: A caution indicates a situation that may result in minor injury.

ATTENTION: Attention indicates a situation that may damage or destroy the product or

associated equipment.

NOTE: A note draws attention to important information.

TIP: A tip provides a suggestion to make working with the application easier.

Software Commands

Commands are written in the fonts shown here:

^AR Merge Scene,,Op1 scene 1,1 ^B 51 ^W^C [01] R 0004 00300 00400 00800 00600 [02] 35 [17] [03]

Computer responses and directory paths that do not have variables are written in the font shown here:

Variables are written in slanted form as shown here:

Selectable items, such as menu names, menu options, buttons, tabs, and ﬁeld names are written in the font shown here:

Specifications Availability

Product speciﬁcations are available on the Extron website, www.extron.com.

E X! *X1&* X2)* X2#* X2! CE}

NOTE: For commands and examples of computer or device responses mentioned

in this guide, the character “0” is used for the number zero and “O” is the capital letter “o.”

Reply from 208.132.180.48: bytes=32 times=2ms TTL=32 C:\Program Files\Extron

ping xxx.xxx.xxx.xxx —t SOH R Data STX Command ETB ETX

From the File menu, select New. Click the OK button.

Contents Contents

PRELIMINARY

Introduction ...................................................1

Before You Begin ................................................ 1

What This Guide Covers ................................. 1

Conventions Used In This Guide ..................... 1

Important Information You Need Before

You Install These Control Processors ............. 1

About the IPCPProSeries .................................. 2

Features ......................................................... 2

Application Diagrams .......................................... 4

Device Control .................................................... 5

About Global Conﬁgurator (with

GCProfessional and GCPlus Modes) ............... 6

PC System Requirements ................................... 6

Hardware Features and Installation ...........7

Setup Checklist: How to Proceed With

Installation ......................................................... 7

Get Ready ...................................................... 7

Mount and Cable All Devices .......................... 8

Set Up the Control Processor and

Touchpanels for Network Communication ...... 8

Conﬁgure the Control Processor and

Touchpanels .................................................. 8

Test and Troubleshoot..................................... 8

Network Communication Setup .......................... 9

Front Panel Features ......................................... 10

IR Learning Receiver ..................................... 10

Reset Features ............................................. 11

Mounting the IPCPProSeries .......................... 11

Mounting Options ......................................... 11

UL Rack Mounting Guidelines ....................... 11

Rear Panel Features and Connections .............. 12

Power Connections ...................................... 13

Bidirectional Control and Communication

Connections and Features ........................... 15

Unidirectional Control and Communication

Connections ................................................ 17

Additional Control Ports ................................ 19

Resetting the Unit ............................................. 22

Software-based Conﬁguration

and Control .................................................. 25

Conﬁguration and Control: an Overview ............ 25

Basic Setup Steps: a Guide to this Section

and Other Resources ...................................... 26

Downloading the Software and Getting Started .. 27

Locating Software, Firmware, and

Driver Files on the Extron Website ................ 27

Obtaining Control Drivers .............................. 28

Things to Do After Installing GC and

Before Starting a Project .............................. 28

Using GC: Helpful Tips ................................. 29

Troubleshooting ................................................ 30

Power Connections ...................................... 30

Data Connections ......................................... 30

Device Control Connections and

Conﬁguration ............................................... 31

Reference Information ...............................32

Glossary ........................................................... 32

File Types: a Key to Extron-speciﬁc File Names . 35 Licensed Third Party Software Used in the

Control Processors .......................................... 36

Firmware Updates .......................................37

Determining the Firmware Version ..................... 37

Using Global Conﬁgurator ............................. 37

Using a Web Browser ................................... 37

Updating the Firmware ..................................... 38

Locating and Downloading the Firmware ...... 38

Installing Firmware ........................................ 38

Index ............................................................. 39

PRELIMINARY

IPCP Pro Series • Contents v

PRELIMINARY

IPCP Pro Series • Contents vi

Introduction

PRELIMINARY

This section covers the following basic information you should know about this guide and the product before installation:

• Before You Begin — What this guide covers and does not cover, and what terms are

used to refer to these products

• About the IPCPProSeries — An overview of the products and their features

• Application Diagrams — Example application diagrams

• Device Control — General information about IR, RS-232, and Ethernet control of other

products

• About Global Configurator (with GCProfessional and GC Plus Modes)

• PC System Requirements — Where to find computer and network system requirements

Before You Begin

What This Guide Covers

This user guide provides instructions for an experienced installer to install an Extron IPCPProSeries IP Link Pro Control Processor. In this guide you will ﬁnd detailed information and best practices recommendations about cabling the control processor, a brief overview of the conﬁguration process, and reference information.

You will conﬁgure the control processor using Extron Global Conﬁgurator software running in Global Conﬁgurator Professional (GCProfessional) or Global Conﬁgurator Plus (GC Plus) mode. This guide does not contain instructions on detailed software-related setup steps or details of conﬁguration within the software: those are covered in the Global Conﬁgurator Help ﬁle and help ﬁles for related programs. The software help ﬁles describe how to use each program to download drivers, add AV devices to a conﬁguration, conﬁgure basic functions, and set up schedules, macros, e-mail alerts, touchpanel button conﬁgurations, and the like.

Conventions Used In This Guide

Throughout this guide the IPCPProSeries products are also referred to as the “IPCP,” “IPCPPro,” or “control processor.” Global Conﬁgurator software is referred to as “GC”, which can be run in Global Conﬁgurator Professional mode (“GCProfessional”) or Global Conﬁgurator Plus mode (“GCPlus”). The GlobalViewer Enterprise application is sometimes referred to as “GVE.” Unless otherwise noted, in images of software or web pages, circled numbers correspond to the like-numbered procedural steps.

Important Information You Need Before You Install These Control Processors

PRELIMINARY

The IPCPPro Series control processors and TouchLinkPro touchpanels work differently from the previous generation of IPLink products. The order and types of setup tasks are important. Pay close attention to them. Follow the setup checklist in the Hardware

Features and Installation section starting on page7.

IPCP Pro Series • Introduction 1

About the IPCPProSeries

PRELIMINARY

The IPCPProSeries Control Processors integrate Ethernet connection into AV systems to allow users to remotely control, monitor, and troubleshoot AV equipment, including display devices and switchers, source devices, and various other items such as lights, a projector lift, or a screen motor. They can be used in a distributed control system environment or as stand-alone control processors. Some models also have the ability to power devices that accept 12VDC.

Figure 1. IPCPPro250 (left), IPCPPro350 (center), IPCPPro550 (right)

An IPCPProSeries control processor acts as the centerpiece of a control system that features Extron TouchLinkPro Touchpanels. The IPCP supports multiple TouchLink Pro touchpanels over a standard Ethernet network. The touchpanels provide a convenient, aesthetically pleasing interface for controlling the IPCP, which, in turn, controls the other system components. Another option is to use a third party device such as a touchpanel or tablet in conjunction with Extron LinkLicense.

NOTE: GUI Designer is used to design the user interface layout any Extron

TouchLinkPro touchpanel or third party touch interface that will be used with the IPCP.

Features

The IPCP is conﬁgured completely via Global Conﬁgurator software. Once you have set up how you want it to work (set up IP addresses and functions, assigned drivers to ports, conﬁgured relays and digital input or output), that information is saved to a project conﬁguration ﬁle that is built and uploaded into the IPCP and to any optional TouchLink touchpanels.

The IPCPProSeries integrates seamlessly with Extron GlobalViewer Enterprise (GVE) software and the GlobalViewer web-based AV resource management tool for remote control applications.

General features

Flexible options for device control — The IPCP offers RS-232 and infrared (IR) control, TCP/Ethernet control and monitoring, relays, and either digital I/O (digital input or digital output) or ﬂexible I/O (analog input or digital input or digital output) controls. Some models also offer independently switched 12VDC power output or a port for volume control of an Extron audio ampliﬁer.

Rack mountability — All models except the IPCPPro350M are housed in a standard 1U high enclosure which is easily rack mounted or can be installed in or under furniture with an optional mounting kit.

Universal power system compatibility

• The IPCP Pro 550 includes an internal power supply that accepts 100-240 VAC,

50-60 Hz input.

• Other models include a 12VDC external power supply that accepts 100-240 VAC,

50-60 Hz input.

IPCP Pro Series • Introduction 2

Network and configuration features

PRELIMINARY

• Global compatibility — The IPCP uses industry standard Ethernet communication

protocols, including DHCP, DNS, HTTP, HTTPS, ICMP, NTP, SFTP, SMTP, SNMP, SSH, TCP/IP, and UDP/IP.

• Embedded web pages — The IPCP embedded web pages include online

diagnostics and monitoring of basic features.

• Network switch — The IPCPPro350 and IPCPPro350M include an unmanaged

3port switch which supports 10Base-T up to gigabit (1000Base-T) Ethernet communication. Connect any one of these ports to the LAN for communication with the IPCP. Connect the other two ports to devices such as TouchLink Pro touchpanels and network-controlled AV devices.

• Remote equipment management — The IP Link Pro connection allows you

to remotely manage, monitor, and control several Ethernet-enabled products such as projectors, cameras, video conferencing equipment, switchers, and other AV equipment. The IPCP provides support for the following:

• TCP and UDP connections

• Password-protected TCP connections

• Up to eight Ethernet devices at a time depending on the configuration mode

(GCProfessional or GCPlus)

• Connection via IP address or host name

• Multi-level password protection — Allows security to be set based on user roles.

• System asset management — The software/control processor/configured system

allows you to control, monitor, and schedule various functions of devices in the system.

• E-mail notification — The IPCP can be set up to send e-mail notifications, such as a

notice that a projector has been disconnected or the projector lamp has been used for a designated number of hours.

IPCP Pro Series • Introduction 3

Application Diagrams

DTP HDMI 230 D Rx

PRELIMINARY

The following ﬁgures show examples of types of devices that can be connected to some of the ports on the IPCPProSeries control processors.

Extron XTP PI 100

Power Injector

100-240V

50/60 Hz

---A MAX

XTP

XTP PWR

PWR

Ethernet/PoE

Extron

Extron TLP Pro 520M

5" Wall Mount TouchLink Pro Touchpanel

Ethernet

TCP/IP

Network

Screen Control

COM 1

GTxRx

RTSCTS

POWER 12V

IR/SERIAL

1.0A MAX

S G2S G

Ethernet

COM 2 COM 3

DIGITAL I/O

GTxRx GTxRx

1 2 3 4 G

RELAYS

eBUS

+V+S -S G

21 43 CC

PWR OUT = 6W

Ethernet

PUSH PUSH

POWER GUIDE MENU RES 480 480p720p 1080i 1080p

SELECT

DIRECTV

Tuner

Blu-ray Player

IPCP PRO 350

LAN

1 2 3

Extron IPCP Pro 350

IP Link Pro

00-05-A6-XX-XX-XX

MAC: 00-05-A6-XX-XX-XX S/N: ####### E######

Control Processor

RS-232

100-240V ~ -- A MAX

CONFIGURABLE

HDMI

50/60 Hz

HDMI HDMI

DIRECTV HD

Microphones

Relay

CATx Cable up to 230' (70 m)

HDMI RS-232

OUTPUTS

OVER DTP

RS-232 IR

AUDIO

Extron

TxRx GTx Rx

Receiver

Audio

INPUTS

RS-232 IR

TxRx Tx RxG

SIG LINK

OVER DTP OVER DTP

HDMI

RS-232 IR

DTP IN

TxRx TxRxG

OUTPUTS

SIG LINK

RS-232 IR

DTP IN

DTP OUT

TxRx TxRxG

HDMI

AUDIO INPUTS OUTPUTSOUTPUTS

L 1

L 3

L 2

L 4

+48V

L 5

MIC/LINE

L 6

+48V

Extron XPA 2001-70V

Power Amplier

100-240V 0.5A, 50-60Hz

XPA 2001-70V

ATTENUATION HPF

LIMITER/PROTECT

Media Player

80 Hz

4 2

OFF

SIGNAL

∞

REMOTE

IN1608

1 2

VARIABLE

RESET

L R

Extron

LAN

RS-232

IN1608

TxRx

Scaling Presentation Switcher

Audio

REMOTE

INPUTS

70 V OUTPUT

10V

50mA

L (SUMMED)

STANDBY

GCV

CLASS 2 WIRING

Audio

Extron SM 26T

Surface Mount Speakers

Figure 2. An IPCP Pro 350 Application

IPCP Pro Series • Introduction 4

Microphones

PRELIMINARY

Laptop

POWER 12V

0.7A MAX

HDMI

SIG LINK

INPUTS OVER DTP

AUDIO

DTP OUT

RS-232

TxRx TxRxG

Audio

Extron DTP HDMI 230 Tx

Transmitter

INPUTS

OVER DTP

RS-232 IR

AUDIO

TxRx GTx Rx

Extron DTP HDMI 230 D Tx

Transmitter

Blu-ray Player

Component HDMI HDMI

Tuner

PUSH PUSH

POWER GUIDE MENU RES 480480p720p 1080i1080p

SELECT

DIRECTV

Extron FF 220T

Plenum 2' x 2' Flat Field Ceiling Speakers

Flat Panel Display

Audio

100-240V ~ -- A MAX

50/60 Hz

DIRECTV HD

CATx Cable up to 230' (70 m)

CONFIGURABLE

INPUTS

HDMI

Integrated 100 W amplier provides audio coverage for 50' x 40' (15.2 m x 12.2 m) room

OVER DTP

RS-232 IR

TxRx TxRxG

SIG LINK

OVER DTP

RS-232 IR

DTP IN

TxRx Tx RxG

Media Player

Flat Panel Display

HDMI HDMI

IN1608 MA

OUTPUTS

L L1 R R

SIG LINK

OVER DTP

HDMI

L 2

L 4

RS-232 IR

TxRx Tx RxG

DTP OUT

AUDIO INPUTS OUTPUTS

L 5 R

1 2

+48V

MIC/LINE

VARIABLE

L 6

L R

+48V

Audio Audio

RS-232

Extron IN1608 MA

Scaling Presentation Switcher

AMPLIFIED OUTPUT

70V - 100W

CLASS 2 WIRING

REMOTE

LAN

RESET

RS-232

TxRx

100-240V ~ 50-60Hz

1 1 2 3 7

SWITCHED 12 VDC 40W MAX TOTAL

3 4

1.2A MAX

Extron TLP Pro 1520MG

15" Wall Mount TouchLink Pro Touchpanel

TouchLink for iPad

Wireless

Ethernet

RS-232RS-232

2 1 2

TxRx G Tx Rx G Tx Rx G TxRxG S G S G S G S G

RTSCTS

4 5 6

TxRx G Tx Rx G Tx Rx G TxRxG

RTSCTS

S G S G S G S G

Ethernet/Power

Power Injector

Ethernet

TCP/IP

Network

Ethernet

3 4

PWR OUT = 12W

+V+S -S G

7 8 321 4 G

FLEX I/ORELAYSIR/SERIALCOM12 VDC

IPCP PRO 550

eBUS

LAN

3 4

1 2

5 6

7 8

5 6

Extron IPCP Pro 550

IP Link Pro Control Processor

MAC: 00-05-A6-XX-XX-XX

S/N: ####### E######

00-05-A6-XX-XX-XX

Device Control

Figure 3. An IPCPPro550 Application

The IPCP must be conﬁgured in one of the following ways before it will send commands to a projector, display, or other device:

• An IR, RS-232, or Ethernet driver file can be downloaded from the extensive Extron

driver selection from the Extron website (www.extron.com/download/index.aspx). The driver is saved to a folder and commands from the driver are incorporated into the configuration file for the control processor and any touchpanels that will work with it. The configuration file is built and uploaded to the IPCP via GC.

• If a driver is not already available, RS-232 or Ethernet command strings can be

entered directly from a host computer using GlobalConfigurator. These can then be incorporated into controls within the GC project.

• IR commands can be entered directly from an IR remote control through IR learning

via GC to create a driver that the IPCP can use. IR learning is seldom needed, but it is convenient for installing new or updated commands into the IPCPProSeries in the field in the rare cases when a driver is not already available from Extron.

See the Global Conﬁgurator Help ﬁle (which comes with the software) for details on setting up the IPCP and for downloading, programming, or learning device control commands.

IPCP Pro Series • Introduction 5

About Global Configurator (with GCProfessional and GCPlus Modes)

PRELIMINARY

Global Conﬁgurator is the software tool for network setup and conﬁguration of an IPCPPro control processor. Global Conﬁgurator:

• Loads device drivers for monitoring the status of and controlling devices within the AV

system.

• Uploads GUIDesigner layouts to touchpanels and third party touch interfaces.

• Creates the configuration containing all the settings for the control processor and the

products with which it interacts in the AV system.

• Generates a graphical user interface called GlobalViewer (GV) that is uploaded to the

control processor (a GlobalViewer host device) along with the completed configuration and can be accessed as a web page.

Using GlobalViewer, users can monitor and control Extron and third-party equipment such as projectors, displays, computer monitors, VCRs, and DVD players.

Global Conﬁgurator Professional is the licensed mode of the software.

PC System Requirements

To ﬁnd the minimum hardware and software requirements for the PC you will use to conﬁgure the IPCPProSeries:

• Visit the Download page (www.extron.com/download/index.aspx) on the Extron

website and navigate to web page for the specific software package (such as Global Configurator and GUI Designer). Minimum PC hardware and software system requirements are listed in the description section. In some cases, minimum device firmware version requirements are also listed there.

• If system requirements are not listed on the software package web page, contact an

Extron support representative.

IPCP Pro Series • Introduction 6

Hardware Features

PRELIMINARY

and Installation

This section covers the following material:

• Setup Checklist: How to Proceed With Installation — A checklist of tasks to guide

you through installation

• Network Communication Setup — A flowchart guide to network settings configuration

• Front Panel Features — Locations and some descriptions of items on the front panel

• Mounting the IPCPProSeries — Brief guidelines for mounting

• Rear Panel Features and Connections — Locations, descriptions, and cabling notes

for rear panel features and corresponding front panel indications

• Resetting the Unit — Information about the available reset modes and how to reset the IPCP

The IPCPPro Series control processors work differently from the previous generation of IPLink products. Pay careful attention to the order and types of setup tasks. Follow the setup checklist in this guide or in the setup guide and keep it with you for reference throughout the installation and conﬁguration process.

PRELIMINARY

Setup Checklist: How to Proceed With Installation

Get Ready

 Familiarize yourself with the features of the control processor (see Front Panel

Features on page10 and Rear Panel Features and Connections on page12)

and of any TouchLinkPro touchpanels that will be part of the system.

 Download and install the latest version of the following:

• Global Configurator (GC) software — for setting up and configuring the control

processor. GCProfessional and GCPlus modes include the Toolbelt feature, IRLearnerPro (for creating IR driver files using the remote controls of AV products if drivers are not already available from Extron), and a way to upgrade the firmware of the control processor if the need arises.

• IPLinkPro device drivers — for use with GC, to make control of other devices

possible

• GUI Designer software — for designing layouts for Extron TouchlinkPro

touchpanels and third party touch interfaces

All are avail able from www.extron.com (see Locating Software, Firmware, and

Driver Files on the Extron Website on page27).

 Obtain network information for the unit from the network administrator. You will need the

following details for each IPLinkPro device:

 DHCP setting (on or off)  Gateway IP address  Device (IPCPPro, TouchLink Pro, IPL Pro) IPaddress  Username

 Subnet mask  Passwords  Write down the MAC addresses of each IPLinkPro device to be used.  Obtain model names and setup information for devices the IPCP will control.

IPCP Pro Series • Hardware Features and Installation 7

Mount and Cable All Devices

PRELIMINARY

 Mount the unit to a rack or furniture (see Mounting the IPCPPro Series on

page11).

 Cable devices to the control processor (see Rear Panel Features and Connections

starting on page12).

 Connect power cords and power on all the devices.

Set Up the Control Processor and Touchpanels for Network Communication

 Connect the PC that you will use for setup, the control processor, and touchpanels to

the same Ethernet subnetwork. For control processor LAN connections, see LAN or

LAN A (IP) connectors and LEDs on page16.

 Start Global Configurator and use the Toolbelt feature of the software to set the IP

address, subnet, gateway IP address, DHCP status, and related settings. See the flowchart in Network Communication Setup on page9.

Conﬁgure the Control Processor and Touchpanels

The most basic steps are outlined below in the recommended order.

NOTE: See the Global Configurator Help file and GUI Designer Help file as needed for

step-by-step instructions and detailed information. The help file for GC includes an introduction to the software and how to start a project and configuration.

 If TouchLinkPro touchpanels will be part of the system, start and use GUIDesigner

to design, save, and build the graphical user interface (GUI) layout for the touchpanels. See the GUIDesigner Help file for instructions.

 Using GC, create a new GCProfessional or GCPlus project and configure the

control processor and other IP Link Pro devices. The configuration tells the control processor how its ports will function; how to control other products; which touchpanels to interact with; what to monitor; when to do things; and whom to notify, how, and under what circumstances.

 Configure ports on the control processor.

• Select device drivers and link them to each serial, IR/serial, or Ethernet port.

• Select settings (serial protocol, relay behavior, digital I/O or ﬂex I/O settings) as

 Set up monitors, schedules, macros, and local variables.

 Add touchpanels and set them up:

• Upload the GUI configuration to the touchpanels using Global Configurator.

• Assign any appropriate functions, monitors, or schedules to the touchpanels

 Save and build the project.  Upload the system configuration to the control processor.

Test and Troubleshoot

needed.

and their buttons.

 Test the system. See the Troubleshooting section starting on page30 for an outline

of items to check during system troubleshooting.

 Make adjustments to wiring or configuration as needed.

IPCP Pro Series • Hardware Features and Installation 8

Network Communication Setup

PRELIMINARY

Network setup is essential prior to conﬁguration. Use the ﬂowchart as a guide to setting up the control processor for network use.

Network Communication Setup,

Connect the control processor and PC

to the same LAN and apply power.

Connected/Online Method

Global Congurator (GC Professional or GC Plus mode).

ToolBelt displays a list of all IP Link Pro devices

then congure other network settings as needed.

Open the Toolbelt utility in

connected to the network.

Do you

know the MAC

address?

Yes

Select the desired

device from the list.

Enable DHCP or you must type in the

IP address, subnet address, and gateway,

device in the list and observe the device. The

front panel LEDs of the selected device ash.

Activate the Identify Hardware feature.

To determine the correct device, click on a

Click on devices in the list until the LEDs

Figure 4. Network Setup, Online Method

of the correct device ash.

IPCP Pro Series • Hardware Features and Installation 9

Front Panel Features

Power

IPCP Pro 350M

PRELIMINARY

(within another device)

eBUS

LEDs

Front panel features are shown below. The quantity and location of ports and corresponding front panel LEDs differ among IPCP models. However, the functions of each type of port and their LEDs are identical for all models. Most of the features and LED indications are described and shown in the “Rear Panel Features and Connections” section paired with the descriptions of the corresponding rear panel ports.

NOTE: The control processor must be

set up in order to function. See the Software-based

Configuration and Control section

starting on page 25 and the Global Configurator Help file for information

eBUS

LIMIT

OVER

RTS

CTS

COM

IR/S

2231

RELAYS

I/O

3142314

about Global Configurator, which you

COM

IR/

Flex

(Serial)

LEDs

Serial LEDs

I/O

LEDs

Relay LEDs

must use to set up the unit.

NOTES:

• The Reset button and power LED

for the IPCPPro350M are located next to the rear panel connectors.

• For reset mode information, see

Resetting the Unit on page22.

eBUS

LIMIT

OVER

RTS

CTS

COM

IPCP PRO 250

I/O RELAYS

IR/S

314

1000

LINK

ACT

LED

Reset Button

(recessed)

Reset

Button

(recessed)

eBUS LEDs

RTS

eBUS

CTS

LIMIT

OVER

Switched

12 VDC

LEDs

SWITCHED

12 VDC

LIMIT

43 12345678

OVER

COM (Serial)

LEDs

COM

Digital I/O LEDs

I/O

IR/S

3142314

2231

IR/Serial

LEDs

RTS

IR/SERIAL RELAYS FLEX

CTS

2134

5 678

NOTE: Numbers adjacent to LEDs correspond

to the like-numbered rear panel ports.

Figure 5. IPCPProSeries Front Panels

RELAYS

Flex I/O

Relay LEDs

5 678213 4

LEDs

I/O

2134

IPCP PRO 350

IR Receiver

eBUS LEDs

IPCP PRO 550

eBUS

S LIMIT

OVER

1000

LINK

ACT

1000

LINK

ACT

2–12" (4–30 cm)

LAN

LAN/

Network

LEDs

IR Receiver

IR Learning Angle and Distance

IR Learning Receiver

In most cases, Extron has already produced a driver ﬁle for controlling the projector, display, or source device you plan to use. If a device driver ﬁle is not available, you can create your own using Extron IR Learner software, the remote control of the projector or display, and the IR learning receiver sensor on the IPCP, shown the ﬁgure above.

1 2 3

4 5 6

7 809

IPCP Pro Series • Hardware Features and Installation 10

This receiver accepts infrared signals of from 30 kHz to 300 KHz. The IR remote control

PRELIMINARY

must be pointed directly at the receiver for best results. The front panel diagram (ﬁgure5) indicates the best distances and angles at which to hold the remote control.

NOTE: The IPCP 350M does not have an IR learning sensor.

Reset Features

Reset button and LED — Pressing this recessed button causes various IP functions and Ethernet connection settings to be reset to the factory defaults. The green power LED ﬂashes depending on the selected reset mode (see Resetting the Unit and the reset modes table on page 22 for details).

Mounting the IPCPProSeries

Mounting Options

Optional 1U high rack shelves and a variety of rack mounting bracket kits and furniture mounting kits are available for use with the IPCP. Visit the product-speciﬁc page on the Extron website for a list of compatible accessories for mounting your control processor or call a support representative to ﬁnd out which kit to order for your installation. Read the instructions that come with the rack shelf or mounting kit for installation procedures and see the UL rack mounting guidelines (below) for safe installation.

UL Rack Mounting Guidelines

The following Underwriters Laboratories (UL) guidelines pertain to the safe installation of IPCPProSeries control processors in a rack.

1. Elevated operating ambient temperature — If installed in a closed or multi-unit

rack assembly, the operating ambient temperature of the rack environment may be greater than room ambient temperature. Therefore, install the IPCP in an environment compatible with the maximum ambient temperature (Tma = +122 °F, +50 °C) speciﬁed by Extron.

2. Reduced air flow — Install the equipment in a rack so that the amount of air ﬂow

required for safe operation of the equipment is not compromised.

3. Mechanical loading — Mount the equipment in the rack so that a hazardous

condition is not achieved due to uneven mechanical loading.

4. Circuit overloading — Connect the equipment to the supply circuit and consider the

effect that circuit overloading might have on overcurrent protection and supply wiring. Appropriate consideration of equipment nameplate ratings should be used when addressing this concern.

5. Reliable earthing (grounding) — Maintain reliable grounding of rack-mounted

equipment. Pay particular attention to supply connections other than direct connections to the branch circuit (such as use of power strips).

IPCP Pro Series • Hardware Features and Installation 11

Rear Panel Features and Connections

5-pole COM

Digital I/O

3-pole COM

PRELIMINARY

ATTENTION: Installation and service must be performed by experienced personnel. ATTENTION: L’installation et l’entretien doivent être effectués par du personnel

expérimenté.

The quantity of ports and corresponding front panel LEDs differs among IPCP models, but the functions of each type of port and their LEDs are identical for any model that includes that type of port.

IPCP Pro 350M

(within another device)

COM 1

IR/SERIAL

1SG2

IPCP Pro 350

COM 1

POWER 12V

1.0A MAX

IR/SERIAL

1SG2

GTx Rx

RTSCTS

DDDEEEE

COM 2COM 3

GTx Rx GTx Rx

RELAYS

2143CC

DDDDEEEE

COM 2 COM 3

GTx Rx GTx Rx

RELAYS

2143CC

IIII

DIGITAL I/O

1 234G

eBUS

+V +S -S G

PWR OUT = 6W

JJJJFFFF GGGG

Digital I/O (digital

input/output) ports

(page 20)

III

DIGITAL I/O

1 234G

eBUS

+V +S -S G

PWR OUT = 6W

RS-232/RS-422/

RS-485 port

COM 1

Tx Rx

POWER

12V

X.XA MAX

AAA

VOL

VCG

KKKK

Volume Control

port

(page 21)

00-05-A6-XX-XX-XX

MAC: 00-05-A6-XX-XX-XX S/N: ####### E######

RS-232-only

port

DDDDEEEE

DIGITAL I/O

COM 2

RTSCTS

12 4G

Tx Rx

RELAYS

C12

PWR OUT = 6W

LAN

123

(digital input/ output) ports

IIII

IPCP Pro 250

eBUS

JJJ

IPCP PRO 350

-S+V +S G

IR/S

FFFGGGG

IPCP PRO 250

MAC: 00-05-A6-XX-XX-XX S/N: ####### E######

LAN

LLLLLLL

AAAA

Power input

connector (external

power supply)

(page 13)

IPCP Pro 550

100-240V ~ 50-60Hz

1.2A MAX

BBB CCCC DDDD EEEE HHHH

Power input

connector (internal

power supply)

(page 13)

1 1 2 3 7

2 1 2

SWITCHED 12 VDC

40W MAX TOTAL

Switched

12 VDC power

output ports

TxRx GTxRxG Tx Rx GTxRxG SGSG SGSG

3 4

4 5 6

TxRx GTxRxG Tx Rx GTxRxG

3-pole COM RS-232-only

ports

(page 14) (page 15)

5-pole COM

RS-232/RS-422/

RS-485 ports

(page 15)

RTSCTS

ports

(page 17)

FFF GGGG

3 4

5 6

7 8

SGSG SGSG

Figure 6. IPCPProSeries Rear Panels

IPCP Pro Series • Hardware Features and Installation 12

Relay ports IR/serial output

(page 18)

1 2

5 6

eBUS

ports

connectors

(page 20)

JJJ

PWR OUT = 12W

3 4

+V +S -S G

7 83214G

FLEX I/ORELAYSIR/SERIALCOM12 VDC

IPCP PRO 550

eBUS

Flex I/O

(digital input/output or

analog input) ports

(page 19)

LAN

(Ethernet)

and LEDs

(page 16)

LLL

LAN

00-05-A6-XX-XX-XX

MAC: 00-05-A6-XX-XX-XX

S/N: ####### E######

MAC

address

(page 16)

MMM

Power Connections

(12 VDC, 1 A max.)

Smooth

Rear

PRELIMINARY

Power input connector (external power supply) — Connect the IPCP to the

included 12VDC power supply here, then connect the external power supply to a 100 to 240 VAC power source.

POWER 12V

x.xA MAX

Figure 7. Connecting an External Power Supply

ATTENTION:

Front Panel

Check the polarity of the power

Rear Panel

Ridged

3/16" (5 mm) Max.

Tie Wrap

Power Input, External Power Supply

• Connect to included 12 VDC power supply.

– Return

+12 VDC input

• Front panel LED ( ) blinks during boot-up and lights when the IPCP is powered and operational.

Ridged

Smooth

1A MAX

100-240V 50-60Hz

External

Power Supply

Ground all devices.

NOTE:

supply before connecting it to the IPCP.

• Always use a power supply supplied or specified by Extron. Use of an unauthorized

power supply voids all regulatory compliance certification and may cause damage to the supply and the unit.

• Utilisez toujours une source d’alimentation fournie par Extron.

L’utilisation d’une source d’alimentation non autorisée annule toute conformité réglementaire et peut endommager la source d’alimentation ainsi que l’unité.

• Unless otherwise stated, the AC/DC adapters are not suitable for use in air handling

spaces or in wall cavities.

• Sauf mention contraire, les adaptateurs AC/DC ne sont pas appropriés pour une

utilisation dans les espaces d’aération ou dans les cavités murales.

• The installation must always be in accordance with the applicable provisions of

National Electrical Code ANSI/NFPA70, article725 and the Canadian Electrical Code part1, section16. The power supply shall not be permanently fixed to building structure or similar structure.

• Cette installation doit toujours être en accord avec les mesures qui s’applique au

National Electrical Code ANSI/NFPA70, article725, et au Canadian Electrical Code, partie1, section16. La source d’alimentation ne devra pas être fixée de façon permanente à une structure de bâtiment ou à une structure similaire.

Power input connector (internal power supply) — Connect the IPCP to a

100 to 240 VAC power source here.

100-240V 50-60Hz

1.2A MAX

Panel

Power Input, Internal Power Supply

• Connect to 100 to 240 VAC.

• Front panel LED ( ) blinks during boot-up and lights when the IPCP receives power.

Front Panel

Figure 8. Connecting an Internal Power Supply

IPCP Pro Series • Hardware Features and Installation 13

Switched 12 VDC power output ports — These ports provide 12VDC output. For

Rear Pa

PRELIMINARY

the IPCPPro550, the four ports provide up to a combined maximum of 40watts. Once configured, each port can be separately turned on or off. These ports are monitored continuously for total power usage (draw).

1 2

SWITCHED 12 VDC

40W MAX TOTAL

3 4

12 VDC

nel

3/16" (5 mm) Max.

Tie Wrap

Switched 12 VDC

Power Output

• 12 VDC, 40 watts (max.) = total output for all four ports combined

• Corresponding front panel green LEDs ( ) light when power is available at each port.

Front Panel

SWITCHED

12 VDC

Lights if total power draw

LIMIT

is 41-44 watts.

OVER

Lights if total power draw exceeds 47 watts.

Power output shuts off until the user corrects the overload.

Figure 9. Switched Power Output Ports and LEDs

• When the total power usage exceeds a threshold of 41watts but is still below

45watts, the IPCP enters the limit mode, during which the yellow front panel Limit LED lights. If you have configured the unit to do so, the IPCP can issue a power overcurrent notice.

• If power usage exceeds a second, higher threshold (47watts), the IPCP enters

overcurrent mode. It turns these ports off, and the red front panel OverLED lights. If the ports are disabled, the user must disconnect or fix the attached devices to

correct the problem. If the power draw is still excessive, the ports remain off.

IPCP Pro Series • Hardware Features and Installation 14

Bidirectional Control and Communication Connections and Features

RELAY

IR/SER

G2S

Rear

PRELIMINARY

3-pole COM ports, RS-232 only and

5-pole COM ports, RS-232/RS-422/RS-485 —

Use COM ports for serial control of a display or other device and to receive status messages from the connected devices. These ports can send commands from a driver file. RS-232 is the default serial mode for the 5-pole ports and the only mode for the 3-pole ports.

IPCPProSeries serial protocol:

• 300 to 115200 baud (9600 baud = default)

• 8 (default) or 7 data bits

• 1 (default) or 2 stop bits

• No parity (default), even, odd, mark, or space

7/8"

(22 mm)

3/16" (5 mm) Max.

Heat Shrink on Outer Jacket to Inner Conductor Transition

parity

• Flow control support (default = none):

• 3-pole ports: software-only (XON, XOFF)

Extron

Comm-Link Cable

• 5-pole ports: hardware and software

Use the following diagram as a wiring guide to cable the IPCP to other devices.

TIP:

Comm-Link (CTL and CTLP) cable, shown at left, is recommended for these connections. For best results and to avoid short circuits, use shielded wires or wires insulated using heat shrink (instead of bare wires) for the common/ drain wires.

Panels

(RS-232)

Serial (COM) Ports

Select protocol via software.

COM port default protocol:

• 9600 baud

• 8 data bits • 1 stop bit

• no parity • no ow control

COM 2

GTx Rx

1 7

TxRx GTxRxG

or or

TxRx GTxRxG

COM 1

GTx Rx

RTSCTS

IAL

RTS

RTSCTS

CTS

5-pole COM

(RS-232, RS-422, RS-485)

NOTE: The 5-pole COM ports support both

3-pole COM

hardware and software ow control. The 3-pole COM ports support software ow control only.

To 5-pole COM port

To 3-pole COM port

Heat Shrink

Over Shield Wires

CTS RTS

G Ground Rx Receive Tx

Ground

Receive

Transmit

Request to send

Transmit

Transmit (Tx)

Heat Shrink

Transmit (Tx) Receive (Rx)

Strip wires 3/16" (5 mm) max.

Receive (Rx)

Projector, Panel

Display, PC, or Other

RS-232, RS-422, or

RS-485 Device

RS-232-

Controllable

Device

Clear to send

NOTE: If you use cable that has a drain wire, tie the drain wire to ground at both ends.

Figure 10. Wiring COM ports for Serial Control

For bidirectional serial communication, the transmit, ground, and receive pins must be wired at both the IPCPProSeries and the other device. Each projector or other device may require different wiring. For details, see the manual for that equipment or read the Extron device driver communication sheet, which is included with the drivers.

Front Panels

COM

12345678

RTS =

Request to Send CTS = Clear to Send Tx = Transmitting Data Rx = Receiving Data

RTS

CTS

5-pole COM Pin Conﬁgurations

RS-232

Ground

RTS

CTS

RS-422

Tx-

Rx-

Ground

Tx+

Rx+

(pins 1 & 2

tied together)

(pins 4 & 5

tied together)

1 (Tx)

2 (Rx)

3 (G)

4 (RTS)

5 (CTS)

RTS

CTS

COM

231

RS-485

Data-

Ground

Data+

NOTE: Maximum distances between the IPCP and the device being controlled

may vary up to 200 feet (61 m). Factors such as cable gauge, baud rates, environment, and output levels (from the IPCP and the device being controlled) all affect transmission distance. Distances of about 50 feet (15 m) are typically not a problem. In some cases the IPCP may be capable of transmitting and controlling a given device via RS-232 up to 250 feet (76 m) away, but the RS-232 response levels of that device may be too low for the IPCP to detect.

IPCP Pro Series • Hardware Features and Installation 15

LAN or LAN A (IP) connectors and LEDs — To connect the IPCP to an Ethernet

eceived.

MAC

PRELIMINARY

network (so you can configure and control the IPCP and the devices connected to it), plug a cable into one of these LAN RJ-45 sockets and connect the other end of the cable to a network switch, hub, router, or PC connected to a LAN or the Internet. If the IPCP has more than one LAN or LAN A port, the rest of the LAN or LAN A ports function as simple network switches (a multiport, unmanaged switch), so that you can connect additional devices to the same network.

Cabling:

• For 10Base-T (10 Mbps) networks, use a CAT 3 or better cable.

• For 100Base-T (max. 155 Mbps) or 1000Base-T networks, use a CAT 5 cable.

You must configure these ports before using them. Configure the settings via Global Configurator. See Software-based Configuration and Control starting on page25 of this guide for basic information on configuration.

Activity LED (connector and front panel) — This yellow LED blinks to indicate network

activity.

Link LED (connector and front panel) — This green LED lights to indicate a good

network connection.

1000 LED (front panel) — This green LED lights when the unit is connected to a gigabit

network connection.

Insert Twisted

RJ-45 Connector

Rear Panel

TCP/IP

Network

Ethernet

Pair Wires

Pins:

LAN

Extron Devices

Touchlink Pro

Touchpanel

Straight-through Cable

(for connection to a switch, hub, or router)

End 1 End 2

Pin Wire Color Pin Wire Color

1 white-orange 1 white-orange 2 orange 2 orange 3 white-green 3 white-green 4 blue 4 blue 5 white-blue 5 white-blue 6 green 6 green 7 white-brown 7 white-brown 8 brown 8 brown

12345678

Activity LED

LAN

(Switchers, Scalers)

Crossover Cable

(for direct connection to a PC)

End 1 End 2

Pin Wire Color Pin Wire Color

1 white-orange 1 white-green 2 orange 2 green 3 white-green 3 white-orange 4 blue 4 blue 5 white-blue 5 white-blue 6 green 6 orange 7 white-brown 7 white-brown 8 brown 8 brown

T568B T568AT568BTIA/EIA-T568B

LAN (Ethernet)

Default login credentials:

• Username:

admin

• Password:

extron

Link LED

Default protocol, public ports:

• IPCP IP address: 192.168.254.250

• Gateway IP address: 0.0.0.0

• Subnet mask: 255.255.255.0

• DNS address: 127.0.0.1

• DHCP: off • DNS: 127.0.0.1

• Link speed and duplex level: autodetected

• Data rates: 10/100/1000Base-T

NOTE: IPCPs with more than one LAN or LAN A port function

as multiport, unmanaged network switches so you can

Front Panel

1000

LINK

ACT

LAN

123

1000 Mbps Connection

Network is active.

Data is being sent/r

connect additional devices to the same network.

Figure 11. LAN Connector and LEDs

• Use a straight-through cable for connection to a switch, hub, or router.

• Use a crossover cable for connection directly to a PC. Wire the connector as

MAC address — This is the unique user hardware ID number

(MAC address) of the unit (for example, 00-05-A6-05-1C-A0). You may need this address during configuration.

shown in the tables above.

NOTE: For public LAN ports, DHCP is off by default.

IPCP Pro Series • Hardware Features and Installation 16

00-05-A6-XX-XX-XX

MAC: 00-05-A6-XX-XX-XX S/N: ####### E######

Address

Unidirectional Control and Communication Connections

Two Single IR Emitters

Source Device

PRELIMINARY

IR/Serial output ports — An IPCPProSeries control processor can use infrared

signals or unidirectional RS-232 serial signals to control various devices (up to 4 per port for IR) via these ports. Set output signal type (IR or serial) during configuration. The figure below shows wiring examples.

IR/Serial Ports

Output options:

• IR (30 kHz to 300 kHz,

• Unidirectional RS-232

Ground

IR Output Signal

with or without carrier signals)

(-)

(+)

(-)

(+)

To a Projector,

Panel Display, or the

Wired IR Remote or

RS-232 Port of a

Rear Panels Front Panels

1 2

IR/SERIAL

1SG2

IR or RS-232

Output

Ground

or or

SGSG SGSG

5 6

IR/SERIAL

3 4

7 8

Unidirectional

Figure 12. Wiring the IR/Serial Ports

IR/S

IR/Serial LEDs

Light when signals are transmitted on the corresponding IR/serial port.

To the IR Receiver of a

Projector, Display, or

Source Device

IR/SERIAL

2134

5678

Serial control: Connect one of these ports to the serial control receive (Rx) and ground pins of the device to be controlled. These ports have the same serial protocol options (see page 15) as the COM ports.

IR control: Connect one of these ports directly to the wired IR port of another device. Or insert the wires from up to four IR Emitters into an IR port and place the heads of the emitters over or next to the IR signal pickup windows of the devices. For wiring, see the following figures or the IREmitter Installation Guide.

NOTE: Each emitter must be within 100 feet of the IPCP for best IR control results.

Installing One Single Emitter Installing One Dual Emitter

Ground (−)

IR Signal (+)

One Single IR Emitter

Ground (−)

IR Signal (+)

Dual IR Emitter

Installing Two Single Emitters

When installing only single emitters, tie them in series as shown below.

Ground (−)

IR Signal (+)

(−)

(+)

(−)

(+)

Two Single IR Emitters

IPCP Pro Series • Hardware Features and Installation 17

Relay ports — Relay ports provide control for power, screen/projector lifts, window

Equipment

Relay 1

PRELIMINARY

coverings, and similar items, when trigger events occur.

All relays are normally open.

Normally

Open (1)

Open (2)

Normally

Common

Rear Panels

1 2

5 6

RELAYS

3 4

7 8

To Room

Control

Equipment

Front Panel

RELAYS

2134

5678

Relay LEDs

Light when the corresponding relays are activated (tied to GND).

Normally

Open

Relays

Closed

1 2

• Connect devices for contact control.

• Do not exceed a total of 24V at 1A for each port.

RELAYS

2143CC

Common Relay 2

To Room

Control

Figure 13. Cabling Relay Ports

These relay contacts may be used to control any equipment as long as the contact specifications of a total of 24volts at 1ampere are not exceeded for each port. These relays are normally open by default.

When activated, the open contacts close. They can be set up to operate in one of two ways:

• Latching (brief contact) (press to turn on, press to turn off), or

• Pulsed (timed cycle) (press to turn on, timeout to turn off, with automatic repeat).

In pulse mode the default timeout period (hold time) is ½ second (500 ms). Use Global Configurator to change the length of the timeout period.

NOTE: The pulse function is absolute: it always sets the relay state to closed, times

out (briefly), then opens the contact. It overrides the previously selected setting (on state, off state, or toggle).

IPCP Pro Series • Hardware Features and Installation 18

Additional Control Ports

Device 1

PRELIMINARY

Flex I/O ports —To allow the IPCPProSeries control processor to monitor devices to

trigger events, connect switches, sensors, LEDs, relays, or similar items to these ports, which can be configured as analog inputs, or as digital inputs or outputs with or without +5VDC pull-up. These ports can trigger events or functions (such as triggering relays, issuing commands, or sending an e-mail) that have been configured using GC.

By default these ports are set to digital input mode with pullup disabled.

Rear Panel Front Panel

Flex I/O (digital input/output or analog input)

Ground

Wire Nut

Share the same ground among ex I/O connections.

Device 4

Device 3

Device 2

(Switches, sensors,

LEDs, relays, or

Resetting the Unit

LED

Reset

Button

PRELIMINARY

There are three reset modes that are available by pressing the Reset button on the front panel (for most models) or the rear panel (for the IPCPPro350M). The Reset button is recessed, so use a pointed stylus, ballpoint pen, or Extron Tweeker to access it. See the reset

modes table on the next page for a summary of the modes.

ATTENTION:

NOTE: If you hold down the reset button continuously, the LED blinks every 3seconds,

Project recovery ability can be disabled by removing a jumper from header1 on the circuit board inside the control processor. Disabling project recovery mode is not recommended. However, if you choose to do so, you must take precautions for your safety and to avoid product damage from electromagnetic discharge.

• Review the reset modes carefully. Using the wrong reset mode

may result in unintended loss of flash memory programming, port reassignment, or a unit reboot.

• Étudier de près les différents modes de réinitialisation.

Appliquer le mauvais mode de réinitialisation peut causer une perte inattendue de la programmation de la mémoire ﬂash, une reconﬁguration des ports ou une réinitialisation de l’unité.

and the unit enters a different mode, from the Reset all IP Settings” mode through the Reset to Factory Defaults mode. For rReset to Factory Defaults mode the LED blinks three times, the third blink indicating the last mode. The modes are separate functions, not a continuation from one mode to the next..

Power

WARNING: Risk of electric shock. To prevent electric shock, always unplug the

product from the AC power source before opening the enclosure.

AVERTISSEMENT: Risque de choc électrique: Débranchez l’alimentation secteur

du produit avant d’ouvrir le boîtier.

ATTENTION:

• Do not touch any switches or other electronic components inside the IPCP. Doing

so could damage the IPCP.

• Ne touchez aucuns sélecteurs ou autres composants électroniques à l’intérieur du

IPCP. Cela pourrait endommager le IPCP.

• Electrostatic discharge (ESD) can damage IC chips even though you cannot feel,

see, or hear it. You must be electrically grounded before proceeding with firmware replacement. A grounding wrist strap is recommended.

• Les décharges électrostatiques peuvent endommager les puces de circuit

même si vous ne pouvez pas les sentir, les voir ou les entendre. Vous devez être électriquement relié à la terre avant de procéder au remplacement de micrologiciel. Un bracelet de mise à la terre est recommandé.

IPCP Pro Series • Hardware Features and Installation 22

IPCP Pro Series Control Processor Reset Mode Summary

PRELIMINARY

Activation Result Purpose and Notes

Mode

To start the Use Factory Firmware reset mode and replace firmware:

1. On the control processor, hold down the recessed Reset button

while applying power to the unit. Hold the button down until the Power LED flashes twice. The control processor enters factory firmware mode, and the LED flashes quickly.

2. Upload new firmware to the unit as desired (see Updating the

Firmware on page38 for details).

NOTE: After a User Factory Firmware reset is performed,

update the IPCP firmware to the latest version. Do not operate the IPCP control processor firmware version that results from the reset. This mode temporarily resets the unit to factory default until power is recycled. If you want to use

Use Factory Firmware

the factory default firmware, you must upload that version again. See the Global Configurator Help file for firmware upload instructions.

The unit continues to run factory-installed firmware until the user updates the firmware or power is cycled to the unit, which then reboots with the last loaded version of the firmware.

The control processor reverts to the factory default firmware. Event scripting does not start

if the unit is powered on in this mode. All user files and settings such as drivers, adjustments, and IP settings are maintained.

NOTE: To return the unit to the firmware

version that was running prior to the reset, cycle power to the unit.

Use this mode to temporarily boot up the unit with factoryinstalled firmware for a single power cycle in the event that a firmware update has failed or if incompatibility issues arise with user-loaded firmware.

NOTE: User-defined

web pages may not work correctly if using an earlier firmware version.

To start the Project Recovery reset mode and recover a project:

1. On the PC, open Global Configurator.

2. Click the Tools menu and select Project Recovery. The

Recovery Mode dialog box opens.

3. Enter the IP address or host name of the target device for which

you want to perform project recovery.

4. Click Recover. The software attempts to connect to the control

processor. It allows indefinite time to establish a connection (until a connection is made or the user clicks Cancel).

5. On the control processor, hold down the recessed Reset button

while applying power to the unit. Hold the button down until the Power LED flashes twice. The control processor enters project recovery mode for 20 seconds, during which time the LED flashes quickly.

GC automatically connects to the control processor, then opens and retrieves the project from the unit.

6. Perform an absolute reset on the control processor: a. Hold down the Reset button for about 9seconds until the

Power LED blinks three times (once at 3 seconds, again at 6seconds, again at 9 seconds).

b. Release and press Reset momentarily (for <1second)

within 1second. The control processor reboots and operates using the old firmware.

* Nothing happens if the momentary press does not occur within

1second.

7. Open Toolbelt within Global Configurator, start device discovery,

select the desired control processor from the list and click

Project Recovery

Manage.

8. Click the Network Settings tab and set the IP address of

the control processor.

9. Click the User Management tab and change the password of

the control processor.

10. Close Toolbelt.

11. In GC, add the new password to the recovered project.

12. Save the project.

13. Upload the project from GC to the control processor.

14. Upload firmware to the unit (see Updating the Firmware on

page38 for details).

Project recovery mode stops regular operation and allows a connection to be made to the unit via GC software without requiring password entry so that project files can be retrieved and saved.

• During product recovery mode, events are

stopped, and so is communication with AV devices.

• While the control processor is in this mode,

use the GC software to recover project files.

• If the software does not initiate project

recovery within 30 seconds after the control processor enters this mode, the control processor exits recovery mode and returns to normal operation.

• Upon exiting project recovery mode:

• The unit returns to its pre-recovery mode

state and settings.

• The Power LED returns to being steadily

lit.

The unit continues to run factory-installed firmware until the user updates the firmware or power is cycled to the unit, which then reboots with the last loaded version of the firmware.

The control processor reverts to the factory default firmware. Event scripting does not start

if the unit is powered on in this mode. All user files and settings such as drivers, adjustments, and IP settings are maintained.

NOTE: To return the unit to the firmware

version that was running prior to the reset, cycle power to the unit.

Use this mode to...

• Recover project

configuration and program files if passwords have been lost.

• Temporarily boot

up the unit with factory-installed firmware for a single power cycle in the event that a firmware update has failed or if

incompatibility issues arise with user-loaded firmware.

NOTE: User-defined

web pages may not work correctly if using an earlier firmware version.

NOTE: After a project recovery reset is performed, update the

IPCP firmware to the latest version. Do not operate the IPCP control processor firmware version that results from the reset. This mode temporarily resets the unit to factory default until power is recycled. If you want to use the factory default firmware, you must upload that version again. See the Global Configurator Help file for firmware upload instructions.

IPCP Pro Series • Hardware Features and Installation 23

IPCP Pro Series Control Processor Reset Mode Summary

PRELIMINARY

Activation Result Purpose and Notes

Mode

To reset all IP settings:

1. Hold down the Reset button for about 6seconds until

the Power LED blinks twice (once at 3 seconds, again at 6seconds).

2. Release and press Reset momentarily (for <1second) within

1second*. * Nothing happens if the momentary press does not occur within

1second.

Reset All IP Settings

To reset the unit to all factory default settings:

1. Hold down the Reset button for about 9seconds until the

Power LED blinks three times (once at 3 seconds, again at 6seconds, again at 9 seconds).

2. Release and press Reset momentarily (for <1second) within

1second*. * Nothing happens if the momentary press does not occur within

1second.

Reset to Factory Defaults

Reset All IP Settings mode:

• Sets the IP address back to factory default

(192.168.254.250)

• Sets the subnet back to factory default

(255.255.255.0)

• Sets the default gateway address to the

factory default (0.0.0.0)

• Sets all other IP settings, addresses, and

domain and host names back to factory default

• Sets port mapping back to factory default

• Turns DHCP off

• Turns events off

• Stops all user-created programs.

Reset to Factory Defaults mode performs a complete reset to factory defaults (except the firmware).

• Does everything Reset All IP Settings mode

does

• Clears driver-port associations (IR, serial,

Ethernet) and port configurations

• Removes button/touchpanel configurations

• Resets all IP options

• Removes schedules, settings, macros

• Removes/clears all user-loaded files and

configurations from the control processor

Reset All IP Settings mode enables you to reset IP settings and port maps to factory defaults.

Reset to Factory Defaults mode is useful if you want to start over with configuration and uploading.

IPCP Pro Series • Hardware Features and Installation 24

Software-based

PRELIMINARY

Configuration and Control

This section of the guide is divided into the following topics:

• Configuration and Control: an Overview

• Basic Setup Steps: a Guide to this Section and Other Resources

• Downloading the Software and Getting Started

• Troubleshooting

Configuration and Control: an Overview

An IPCP must be configured before use in order to recognize and accept commands and pass them on to the controlled devices. It can be conﬁgured and controlled via a host computer connected to the same network as the control processor. See LAN or LAN A

(IP) connectors and LEDs starting on page16 for details about LAN port and cabling

to connect the control processor to the network.

• Configure the control processor by using the Global Configurator software in

GCProfessional or GC Plus mode. See the Extron website for full system hardware and software requirements.

• The default web pages embedded within the control processor provide a means to view

general hardware information, network settings, and, if configured, project information. The embedded web pages can also be used to update the IPCP firmware. You cannot configure the control processor via the embedded web pages.

PRELIMINARY

IPCP Pro Series • Software-based Configuration and Control 25

Basic Setup Steps: a Guide to this Section and Other Resources

PRELIMINARY

NOTE: GC projects can be created offline and uploaded to the hardware at a later date.

Follow the steps in Setup Checklist: How to Proceed With Installation starting on page7. The overall process for setting up a control processor is as follows:

Within Global Conﬁgurator (GC Professional or GC Plus mode):

Create a new GC Professional or GC Plus project

Conﬁgure the IP settings of the control processor and the

TouchLink Pro touchpanels.

and add the control processor to it.

Will

TouchLink Pro or

No Yes

third party touchpanels or

other user interfaces

be used?

Create GUI layouts for the touchpanels or other interfaces:

1. Start GUI Designer.

2. Create GUI layout designs for each TouchLink Pro or third party touchpanel (with a TouchLink Interface), or for a computer or mobile device (with LinkLicense).

3. Save and build the GUI layout le.

Congure ports on the

control processor.

Create monitors, schedules, macros, and local variables.

See “Network

“Network

Communication

Setup” in this

Setup”

guide.

Import GUI layouts, add touchpanels

or other interfaces (if used), and

congure them.

Save the project.

Build and upload the conguration to

the control processor.

Test the system, make adjustments,

nalize conguration.

Figure 19. Overall Configuration Steps

IPCP Pro Series • Software-based Configuration and Control 26

Downloading the Software and Getting Started

PRELIMINARY

GC software updates and a large variety of device drivers can be downloaded from the Download page on the Extron website (www.extron.com/download/index.aspx). When you locate the desired software or driver package, follow the on-screen directions to download and install it.

Locating Software, Firmware, and Driver Files on the Extron Website

There are three main ways to ﬁnd software, ﬁrmware, and device drivers within

www.extron.com:

• Via links from the web page for the specific product

• Via the Download Center page (Click on the Download tab at the top of any page

within www.extron.com.)

• Via links from search results

NOTE: For some software you have the option to click the Download Now button to

begin downloading the software file. For other software there is a link for contacting an Extron support representative who can provide you access to the latest version.

To obtain Global Conﬁgurator (GCProfessional, GC Plus) software, you must have an Extron Insider account and contact an Extron support representative. Extron provides training to our customers on how to use the software. Access to Global Conﬁgurator Professional is available to users who successfully complete Extron Control Professional Certiﬁcation.

NOTE: New RS-232 and Ethernet drivers are required. You must use serial and

Ethernet drivers developed specifically for the IPLinkPro platform. With the exception of IR device drivers, drivers used for the previous generation IPLink (non-Pro) control processors are not compatible.

Via links from the web page for the specific product

1. Navigate to the web page for the speciﬁc product model by either...

• Typing the model name into the search field in the upper right of any Extron web

page and clicking the magnifying glass icon or

• Selecting the model name from the Product Shortcuts drop-down list in the

upper left of the Extron home page or Products page.

2. Click the Downloads tab in the middle of the product page. A list of available software,

ﬁrmware, and documents for that model appears on screen.

3. Click on the name of the desired software or ﬁrmware to start downloading the ﬁle, or

click on the link for device drivers to navigate to a page from which you can select either a driver package or speciﬁc drivers for individual devices.

For Global Configurator in GCProfessional mode, you must first attend Extron training, pass a proficiency test, and achieve Extron Control Professional Certification before being able to download that program.

Via the Download Center page

1. Click on the Download tab at the top of any page within www.extron.com to access

the Download Center.

2. Click on the link for the desired software product category (such as IPLinkPro

software, TouchLink software, or device drivers) in the center of the screen. A page opens that allows you to make more speciﬁc selections from within that category.

IPCP Pro Series • Software-based Configuration and Control 27

3. For software, click on the link for the speciﬁc software that you need. A software

PRELIMINARY

product page opens that provides a description of the software package, a list of system requirements, a list of features, and access to the release notes, in addition to a download link. For drivers, select a product name from the drop-down list.

4. For some software you have the option to click the Download Now button to begin

downloading the software ﬁle. For other software, such as Global Conﬁgurator in GCProfessional mode, there is a link for contacting an Extron support representative who can provide you access to the latest version.

For drivers, navigate through the alphabetically arranged list to select and download a driver for a specific device.

Via links from search results

1. Type the speciﬁc name of the software package (such as Global Conﬁgurator or

GUIDesigner) into the search ﬁeld in the upper right of the page and click the magnifying glass icon. A search results page appears.

2. Click on the name of the software package. A software product page opens that

provides a description of the software package, a list of system requirements, a list of features, and access to the release notes, in addition to a download link.

3. For some software you have the option to click the Download Now button to begin

downloading the software ﬁle. For other software, such as Global Conﬁgurator with GCProfessional mode, there may be a link for contacting an Extron support representative who can provide you access to the latest version.

Obtaining Control Drivers

Extron provides an extensive selection of device drivers available on the Extron website. Ethernet, serial, and infrared (IR) device drivers (for controlling projectors, displays, DVD players, document cameras, and so forth) are available as individual device driver ﬁles. Prior to conﬁguration, download driver ﬁles for products that will be used in the installation.

NOTE: For serial or Ethernet devices, IPCPProSeries control processors require

IPLinkPro drivers. They do not support serial or Ethernet drivers that were created for IPLink (non-Pro) products. However, existing Extron IR driver files are supported.

If the system requires a driver that is not already available, you have additional options:

• Request a new serial (RS-232) or Ethernet driver from Extron.

• Create your own custom IR device driver using the IR learning feature within GC or

Extron IRLearner software. The IR learning feature makes it possible to capture infrared codes from a handheld IR remote control and create custom drivers for operating the corresponding IR-controlled device. Follow the directions in the help file to create a driver by using the remote control for that device and the IR receiver port on the front panel of the IPCPPro.

NOTE: The IPCP 350M does not have an IR learning sensor.

Things to Do After Installing GC and Before Starting a Project

• Read the Global Configurator Help file for details and step-by-step procedures on

how to start a GCProfessional or GCPlus project and perform basic setup tasks for a control processor.

• Obtain network addresses and related information from your network administrator.

IPCP Pro Series • Software-based Configuration and Control 28

• Set up the IP address for the control processor. See Network Communication Setup

PRELIMINARY

on page9 for an overview of how to set up the network properties of the unit. For details, see the GC help file, which contains instructions on how to set the IP address, gateway IP address, subnet mask, mail server IP address, domain name, web port, SMTP username, and SMTP password so that the IPCP is able to communicate with the network.

Using GC: Helpful Tips

Resources and Notes

• The IPCPPro Series Setup Guide is shipped with the unit, and it lists available

resources (software, drivers, instructions). It includes a quick reference to the front and rear panel features, and covers basic hardware installation.

• The Global Configurator Help file provides a wealth of information on settings and

how to use the software, itself. The help file, included with the software, covers basic setup steps and includes examples of how to use the features of GC and step by step instructions for typical configuration tasks.

• See Front Panel Features on page10 and Rear Panel Features and

Connections on page12 in the “Hardware Features and Installation” section of this

guide for features and settings for the ports you will configure.

• If you will configure the IPCP at the installation site, Extron recommends downloading

drivers for all the devices in the installation before you go out into the field.

• The Global Configurator project file (*.gcpro or *.gcplus) contains configuration

settings and it can be saved to a directory or folder for backup or for installation on another IPCPPro control processor. Saving a configuration is recommended before you perform a firmware upgrade.

• The IPCP can be set up to allow configuration access only to administrators to prevent

other users from making changes to settings, events, and controls.

• IP address, subnet mask, and gateway address are required during network setup of

the control processor.

• The unit name is any name (for example, Room730-IPCPPro550, ConfRmSystem)

that you want to use to label a specific IPCP unit. The default is a combination of the product name and part of the hardware (MAC) address. This can be changed to your choice of alphanumeric characters and hyphens (-).

• Spaces are not permitted within the name of a unit.

• Underscores (_) are not permitted.

• Valid characters are A-Z, a-z, 0-9, and - (hyphen).

• The name cannot start with a number or a hyphen, and it cannot end with a

hyphen.

• Maximum name length is 24 characters.

IPCP Pro Series • Software-based Configuration and Control 29

Troubleshooting

PRELIMINARY

Power Connections

Turn on the input devices (DVD players, Blu-ray players, PCs, and other sources), output devices (display screens, projectors), the control processor, and the PC and touchpanel or eBUS button panels. Touch a conﬁgured button on the touchpanel or eBUS button panel.

If an input or output AV device cannot be remotely controlled (does not respond as expected), check the following:

• Ensure that all devices are plugged in.

• Make sure that each device is receiving power. The IPCP front panel power LED lights if

the device is receiving power.

• If the IPCP includes switched power output ports, verify that the overload indicator LED

is not lit. If the switched 12 VDC power output Over LED is lit, the power draw at the switched power ports has been exceeded. To restore these ports to normal function, do the following:

1. Correct the hardware cause of the overload. Disconnect one or more devices from

the 12VDC switched power output ports on the IPCP. The IPCP waits a moment and rechecks the power load.

• If the total load (power draw) is now within safe limits, the IPCP automatically

re-enables the ports. The green switched 12VDC power status LEDs on the IPCP light, the red OverLED is unlit, and power is restored to the output ports.

• If the total load still exceeds the maximum threshold, the OverLED remains lit

and the ports remain off until the overload is corrected. See step 2.

2. Repeat step 1 (disconnect another device from the switched power output ports)

as needed until the OverLED turns off and all the green switched 12VDC power status LEDs on the IPCP light.

Data Connections

1. Check the cabling connections and make adjustments as needed. The LinkLEDs on

the IPCP and on the touchpanel or PC should be lit solid green if a network connection is detected. If these LEDs are not lit, either the cable is faulty or not plugged in, or the wrong type of cable is being used (see LAN or LAN A (IP) connectors and LEDs on page16).

2. Try to “ping” the unit by entering ping 192.168.254.250 at the command prompt

on the PC, or use the IP or web address provided to you by your system administrator. If you get no response:

• Make sure your unit is using the appropriate subnet mask (check with your system

• Make sure your PC and network do not have a software firewall program that might

3. If contact is established with the unit, but the IPCP web pages cannot be accessed

by your web browser, verify (via an Internet network options or preferences menu) that your web browser is conﬁgured for direct network connection and is not set up to use a proxy server.

administrator).

block the IP address of the IPCP unit.

IPCP Pro Series • Software-based Configuration and Control 30

Device Control Connections and Conﬁguration

PRELIMINARY

• Verify that ports are wired correctly and that ground (earthing) wires are connected to

the proper pins on the control processor and, if applicable, on the controlled device.

• Ensure that each IR emitter head is placed adjacent to or directly over the IR pickup

window on the controlled device.

• Verify that the appropriate drivers were used while creating the configuration file and that

the correct commands and signal types (IR, RS-232, Ethernet) are associated with the appropriate ports on the control processor and on the other devices.

• For digital input and output connections, verify whether the application requires the

+5VDC pull-up resistor within the IPCP for TTL circuits and use the software to check whether it is selected within the configuration.

• Verify that input current at any digital input or output port does not exceed 250mA.

• Verify that input current at the volume control port (IPCPPro250) does not exceed

10VDC and that the amplifier is cabled correctly, as well.

If you are still experiencing problems, call the Extron S3 Sales & Technical Support

Hotline or the Extron S3 Control Systems Support Hotline (1.800.633.9877).

IPCP Pro Series • Software-based Configuration and Control 31

Reference Information

PRELIMINARY

This section of the guide includes the following reference items:

• Glossary

• File Types: a Key to Extron-specific File Names

• Licensed Third Party Software Used in the Control Processors

Full product speciﬁcations are available via the IPCPProSeries product pages at

www.extron.com.

Glossary

10/100Base-T Ethernet which uses unshielded twisted pair (UTP - CAT 5, CAT 5e, CAT 6) cable, where the

amount of data transmitted between two points in a given amount of time is equal to either 10 Mbps or 100 Mbps.

1000Base-T, gigabit Ethernet

An Ethernet standard that transmits at 1 Gbps over twisted pair wire.

Custom web page Any ﬁle that can be loaded into an IPCP and served by the internal web server. The IPCP

can be used for various web-based tasks. The web page provides a way to control the IPCP and other devices attached to it without use of the software, and with or without an accompanying event script. Any number and size of graphics can be used. If they are too large to ﬁt in the nonvolatile memory of the IPCP, web pages can be created so that they can be served from another web server using Microsoft Internet Information Services (IIS).

DHCP (Dynamic Host Conﬁguration Protocol)

A standardized client-server communications protocol that enables a server to automatically assign unique network addresses (IP address, subnet mask, gateway) to a device using a deﬁned range of numbers conﬁgured for the network.

DNS (Domain Name System)

DNS is the application layer protocol that locates and translates an Internet domain name (such as www.extron.com) into a numerical Internet Protocol (IP) address. A domain name is an easy-to-remember “handle” for an Internet address.

Driver A software package that controls the interface between the control processor and peripheral

devices.

Ethernet A network protocol that uses MAC addresses instead of IP addresses to exchange data

between computers. Using ARP (see above) with TCP/IP support, Ethernet devices can be connected to the Internet. An Ethernet LAN typically uses unshielded twisted pair (UTP) wires. Ethernet systems currently provide transmission speeds of 10 Mbps, 100 Mbps (fast Ethernet), or 1000 Mbps (gigabit Ethernet).

FTP (File Transfer Protocol)

A protocol that is used to transfer ﬁles from one host to another host over a TCP-based network (such as the Internet). Also see Secure File Transfer Protocol (SFTP) for the version that incorporates security features.

PRELIMINARY

IPCP Pro Series • Reference Information 32

HTTP (Hypertext Transfer Protocol)

PRELIMINARY

A network protocol based on TCP/IP that is used to retrieve hypertext objects from remote web pages and allows servers to transfer and display web content to users.

HTTPS (Hypertext Transfer Protocol Secure)

A communications protocol for secure communication over a computer network. It allows web servers to transfer and display web content to users securely. All transferred data is encrypted so that only the recipient is able to access and read the content. It is not a protocol, itself, but rather a combination of Hypertext Transfer Protocol (HTTP) on top of the SSL/TLS protocol, which adds the security capabilities of SSL/TLS to standard HTTP communications.

ICMP (Internet Control Message Protocol)

ICMP is an Internet protocol is used by network devices (routers, switches, and the like) to send error messages or relay query messages. Typically ICMP messages are used for diagnostic or control purposes or are sent to the source IP address in response to IP operations errors. Error messages include notices that a device is not available or that a host or router could not be reached.

IP (Internet Protocol) The protocol or standard used to send information from one computer to another on the

Internet.

IP address A unique, 32-bit, binary number (12 digit decimal number, xxx.xxx.xxx.xxx) that identiﬁes

each device or device port (an information sender and/or receiver) that is connected to a LAN, WAN, or the Internet. IP addresses can be static (see static IP) or dynamic (see

DHCP).

IP net mask/subnet mask — See subnet mask. MAC (Media Access Control) Address

A unique hardware number given to devices that connect to a network such as the Internet.

When a computer or networking device (router, hub, interface, and the like) is connected

to a LAN or the Internet, a table (which is used in ARP) relates the IP address of the device

to its corresponding physical (MAC) address on the LAN. This protocol allows for several

terminals or network nodes to communicate within a multi-point network, typically a local

area network (LAN).

NTP (Network Time Protocol)

NTP is an Application layer networking protocol that synchronizes clocks among computers

and other devices over networks.

Ping A utility/diagnostic tool that tests network connections. It is used to determine if the host

has an operating connection and is able to exchange information with another host.

Port number A preassigned address within a server (such as the control processor) that provides a

direct route from the Application to the Transport layer or from the Transport layer to the

Application of a TCP/IP system.

SFTP (Secure File Transfer Protocol)

Similar to FTP, this protocol adds encryption and requires credentials for ﬁle transfers.

SMTP (Simple Mail Transfer Protocol)

SMTP is an Internet standard for e-mail transmission. By default, SMTP uses TCP port 25.

SMTP connections secured by SSL, known as SMTPS, default to port 465.

SNMP (Simple Network Management Protocol)

SNMP is an Application layer protocol that facilitates the exchange of basic network

management information between network devices. It helps in monitoring of operations and

factors such as bandwidth, memory usage, remote password resets, and collection of error

information. This protocol collects (and conﬁgures) information from network devices (such

as servers, hubs, switches, and routers) on an Internet Protocol (IP) network.

IPCP Pro Series • Reference Information 33

SSH (Secure Shell) SSH is a network protocol for secure data communication and providing various secure

PRELIMINARY

network services between two networked computers. SSH creates a secure channel

over an insecure network to connect client and server devices. It allows conﬁdential

communications of passwords and similar data over public or otherwise insecure networks.

Static IP An IP address that has been speciﬁcally (instead of dynamically—see DHCP) assigned

to a device or system in a network conﬁguration. This type of address requires manual

conﬁguration of the actual network device or system and can only be changed manually or

by enabling DHCP.

Subnet — See subnetwork. Subnet address The portion of an IP address that is speciﬁcally identiﬁed by the subnet mask as the

subnetwork.

Subnet mask A 32-bit binary number (12 digit decimal number, xxx.xxx.xxx.xxx) used on subnets (smaller,

local networks) to help routers determine which network trafﬁc gets routed internally (within

the subnetwork) to local computers and which network trafﬁc goes out to the rest of the

network or the Internet. It is an address mask used to identify the bits of an IP address that

are used for the subnet address. Using a mask, the router does not need to examine all

32bits, only those selected by the mask.

Subnetwork A network that is part of a larger IP network and is identiﬁed by a subnet address. Networks

can be segmented into subnetworks to provide a hierarchical, multilevel routing structure.

TCP (Transmission Control Protocol)

A connection-oriented protocol at the Transport layer of the Open Systems Interconnection

(OSI, ISO/IEC 7498-1) reference model. It provides reliable end-to-end data delivery from

one network device to another.

TCP/IP (Transmission Control Protocol/Internet Protocol)

The communication protocol of the Internet. Computers and devices with direct access

to the Internet are provided with a copy of the TCP/IP program to allow them to send and

receive information in an understandable form.

Tool tip Text that appears when the mouse pointer hovers over a button or other item on screen. UDP (User Datagram Protocol)

A connectionless, Internet transport layer protocol that sends packets (datagrams) of

information across networks using “best-effort” delivery. It is a relatively simple protocol that

does not include handshaking. It is faster than TCP and is often used for broadcast and

multicast communication, but it does not include data veriﬁcation to ensure that all packets

arrived at their destination.

URL (Uniform Resource Locator)

The address (such as www.extron.com) that lets a resource on the internet be identiﬁed,

located, and accessed.

IPCP Pro Series • Reference Information 34

File Types: a Key to Extron-specific File Names

PRELIMINARY

A basic understanding of the types of ﬁles used by the control processor is helpful in order

to decide what (if anything) to do with them.

• ______.eff — This is an Extron firmware update file. See the Firmware Updates

section starting on page37 for details on firmware updates.

• ___.eir — These are IR driver files containing infrared commands. There is a separate

.eir file for each device the IPCP controls via infrared communication. This is also the type of file created during IR learning. Via Global Configurator, these files can be imported and associated with one of the IR ports on a control processor.

• ______.gc2 or ______.gcz — These are configuration files from older versions of

Global Configurator (GC versions 3.x and earlier) that are used by Global Configurator only, not by the control processor. They contain configuration settings that must be processed by Global Configurator to create device configuration and event files for the IPCP.

• ______.gcplus — This is a Global Configurator Plus configuration file.

• ______.gcpro — This is a Global Configurator Professional configuration file.

• ______.gdl — This is a GUI Designer layout created for TouchLinkPro a touchpanel or

third party touch interface.

• ______.glta — This is a GUI layout template.

•

IPCP Pro Series • Reference Information 35

Licensed Third Party Software Used in the Control Processors

PRELIMINARY

The control processors use various licensed third party software packages during operation. To view details about third-party packages and associated licensing, click the License Information button in the internal web pages of the control processor. A License Information window opens.

To view a copy of a listed package license, in the License Information window, click the link in the License column for the relevant package. This opens a copy of the package license in a separate window.

The following table lists the licensed third party software packages used by the control processors.

NOTE: Licensed software packages used by the control processors are subject to

change without notice.

Licensed Third Party Software

Package License Package License

aufs2-util GPL v2 lightpd BSD avahi LGPL v2.1 linux-kernel GNU GPL v2 bstrib BSD linx-pam BSD busybox GPL v2 lua MIT bzip2 BSD luafilesystem MIT can-utils GPL v2 luasocket MIT cjson MIT minicom GPL v2 devmem2 GPL v2 mtd GPL v2 expat MIT ncurses MIT fcgi fcgi netsnmp BSD gnupg-1.4.7 GPL v2 ntp MIT gpgme-1.3.0 LGPL v2.1 openssh BSD i2c-tools GPL v2 openssl OpenSSL ifplugd GPL v2 pcre BSD json4lua MIT pexpect MIT libassuan-2.0.1 LGPL v2.1 popt MIT libcgicc 3.2.3 LGPL v2.1 psmisc GPL v2 libcurl ICS python3 PSF libdaemon LGPL v2.1 qt LGPL v2.1 libdnet BSD socat GPL v2 libfcgi fcgi spawn-fcgi BSD libffi libaffi sqlite public domain libgpg LGPL v2.1 tcpdump BSD libnl LGPL v2.1 tzdata public domain libpcap BSD uboot GPL v2 libsocketcan LGPL v2.1 udev GPL v2 libssh2 BSD xinetd BSD libusb LGPL v2.1 zlib zlib

IPCP Pro Series • Reference Information 36

Firmware Updates

PRELIMINARY

If the need arises, you can replace the IPCP ﬁrmware without opening the unit or changing ﬁrmware chips. This section covers the following aspects of how to do that:

• Determining the Firmware Version — How to find the current firmware version

• Updating the Firmware — How to download and replace firmware

Determining the Firmware Version

There are several ways to check which version of ﬁrmware the control processor is using:

• View the device information in the Toolbelt feature within Global Configurator

(GCProfessional or GCPlus mode).

• View the general status information section of the IPCP embedded web pages.

• View the GlobalViewer (GV) web pages (if the control processor has already been

configured and the GV web pages have been generated, built, and uploaded to the control processor).

Before using any of those methods, connect the control processor and the PC to the same network. For details see the Hardware Features and Installation section starting on page7, the Software-based Conﬁguration and Control section starting on page25, and the IPCPPro Series Setup Guide.

PRELIMINARY

Using Global Conﬁgurator

1. Start Global Configurator in either GCProfessional or GCPlus mode.

2. Open the Toolbelt feature.

3. Either add the desired control processor manually or start device discovery and select

the desired processor from the list of discovered devices.

4. Click Manage in the row for the desired control processor and view the device

information that appears in that section.

Using a Web Browser

The control processor comes with a set of factory default embedded web pages. Also, after conﬁguration, the GlobalViewer (GV) application could be installed in the unit, providing a different set of web pages. See the Global Conﬁgurator Help ﬁle for information on how to use that software and the resulting web pages. Either type of web page (factory default or GV) can be used to ﬁnd the ﬁrmware version and part number of the unit.

1. Start a web browser program.

2. Type the IP address of the control processor into the browser in the address ﬁeld and

log on to the internal web page or to the optional GlobalViewer web page stored in the control processor (see the Global Conﬁgurator Help ﬁle for details).

3. Look for the general device or status information section.

IPCP Pro Series • Firmware Updates 37

Updating the Firmware

PRELIMINARY

Firmware upgrade tools require the PC and the control processor to both be connected to an Ethernet network. The instructions for updating the IPCP ﬁrmware assume you have installed the appropriate software on your PC ﬁrst.

NOTES:

• You should save the existing configuration to a file (see the Global Conﬁgurator

Help ﬁle for instructions) before replacing the firmware. If the file is saved, the

configuration can be restored to the IPCP later using GC.

• Check the Extron website (www.extron.com) for firmware-related documents,

instructions, patch files, and new firmware files before loading new firmware into the control processor. We recommend that you read the firmware release notes (available from www.extron.com) before beginning the firmware update.

Locating and Downloading the Firmware

1. Visit the Extron website to ﬁnd the latest ﬁrmware ﬁle for the control processor. The

easiest way to locate ﬁles is through the Downloads tab on the web page for the speciﬁc model.

2. Download the executable installer ﬁle (*.exe) from the website and run the installer

program. The program automatically stores the ﬁrmware ﬁle on the PC in C:\Program Files\Extron\Firmware within a folder speciﬁc to that version.

3. Write down the ﬁrmware ﬁlename and location for later use. The ﬁlename ends in .eff

such as 49-247-50-x.xx.xxxx-yyyy.eff where x.xx.xxxx is the version number.

NOTE: The firmware update file must have a filename extension of .eff. If the file

Installing Firmware

Firmware can be replaced by using one of the following:

• Global Configurator (using the Toolbelt feature)

• The firmware uploader feature in the default embedded web page

Both methods allow you to browse to ﬁnd and select the appropriate .eff ﬁle on your PC and then click an Upload button to initiate the ﬁrmware upload to the control processor. Allow at least a couple minutes for the ﬁrmware to ﬁnish uploading. At the end of the upload process, the unit partially reboots and loses its connection to the PC. Therefore, to continue using the web page or Toolbelt you will need to refresh the web page or reconnect via Toolbelt after the ﬁrmware update.

does not have that extension, it will not work properly.

IPCP Pro Series • Firmware Updates 38

Index

PRELIMINARY

Symbols

.eff

downloading the file for a firmware upgrade 38 file type description 35

.eir

file type description 35

.gc2

file type description 35

.gcplus

file type description 35

.gcpro

file type description 35

.gcz

file type description 35

.gdl

file type description 35

.glta

file type description 35

analog input

description for flex I/O ports 19

application diagrams 4

Comm-Link cable

recommended use 20

COM (serial) ports

use and wiring

3-pole COM ports 15 5-pole COM ports 15

crossover network cable

connector wiring and when to use 16

CTL Series (Comm-Link) cables

Comm-Link cable diagram and use tips 15 recommended use 20

data connections

troubleshooting 30

default settings

LAN port 16 RS-232 protocol for COM

ports 15 device control connections and configuration

troubleshooting 31 device control (IR, RS-232, Ethernet)) 5 digital input

description for digital I/O ports 20

description for flex I/O ports 19 digital I/O (digal input/output) ports

description and wiring 20 digital output

description for digital I/O ports 20

description for flex I/O ports 19 display control 5 distance

IR learning distance from remote

to IPCP 11

to display or projector 15 drivers

definition of term 32

device driver communication

sheet 15

.eir file type 35

Ethernet drivers 3

IR learning sensor and creating a

device driver file 10

IR or RS-232 driver file,

downloading and using for

control 5

eBUS

eBUS port

description and wiring 20 eir file type 35 Ethernet drivers

support for 3

file names and types

.eff 35 .eir 35 .gc2 35 .gcplus 35 .gcpro 35 .gcz 35 .gdl 35 .glta 35

firmware

determining the firmware version 37 .eff file 35 firmware update file type 35 locating and downloading 38 updating 38

flex I/O ports

description, wiring 19

gateway IP address

default value 16 resetting to default 24

GC configuration file

*.gc2 35 *.gcplus 35 *.gcpro 35 *.gcz 35

GUI Designer

layout file type

*.gdl 35

layout template file type

*.glta 35

TouchLink touchpanels and 2

IPCP Pro Series • Index 39

PRELIMINARY

IP address

LAN port defaults 16 resetting to default (Reset All IP Settings mode) 24

IR drivers

IR driver file type (.eir files) 35

IR emitters

wiring for use with IR output ports 17

IR learning

distances and angles 10, 11 frequencies accepted by the controller 11 receiver/sensor location and use 10

IR output ports

use and wiring 17

IR signal sensor (IR learning receiver)

location, use, reception angle 10

LAN (IP) ports

cabling, LEDs, and default settings 16 default settings 16

latching

relay description and wiring 18

licensing

for third-party software 36 Global Configurator Professional 6 LinkLicense, use with third party devices 2

LinkLicense

using with a third party device 2

MAC address

description 16 location on panel 12

memory expansion (SD card) port

troubleshooting 31

modes

reset modes and procedures 22

mounting

UL rack mounting guidelines 11

password

default 16

port mapping

resetting to default 24

power connectors

troubleshooting 30 wiring, polarity, requirements

input power, external power supply 13 input power, internal power supply 13 output power 14

pulsed

relay description and wiring 18

rack mounting

UL rack mounting guidelines 11

relay ports

latching: description and wiring 18 pulsed contact: description and wiring 18

Reset button

Reset button and LED location 11 using to reset the unit 22

resetting the unit

manual reset modes 22 RS-232, RS-422, RS-485 default protocol and COM port pin configurations 15

serial communication protocol

COM port defaults 15 serial ports

wiring COM ports 15

wiring IR/Serial ports 17 straight-through cable (wiring and when to use) 16 subnet

default value 16

definition of subnet mask 34

resetting to default 24 system requirements 6

third-party software

list of software licenses 36

TouchLink Pro touchpanel

as part of a system with an IPCP 2

touchpanel

as part of a system with an IPCP 2

troubleshooting 30

data connections 30 device control connections and configuration 31 eBUS connections and configuration 31 memory card use 31 power connections 30

Underwriters Laboratories (UL)

UL rack mounting guidelines 11 updating the firmware 38 username

default 16

IPCP Pro Series • Index 40

Extron Warranty

PRELIMINARY

Extron Electronics warrants this product against defects in materials and workmanship for a period of three years from the date of purchase. In the event of malfunction during the warranty period attributable directly to faulty workmanship and/or materials, Extron Electronics will, at its option, repair or replace said products or components, to whatever extent it shall deem necessary to restore said product to proper operating condition, provided that it is returned within the warranty period, with proof of purchase and description of malfunction to:

USA, Canada, South America, and Central America:

Extron Electronics 1230 South Lewis Street Anaheim, CA 92805 U.S.A.

Europe and Africa:

Extron Europe Hanzeboulevard 10 3825 PH Amersfoort The Netherlands

Japan:

Extron Electronics, Japan Kyodo Building, 16 Ichibancho Chiyoda-ku, Tokyo 102-0082 Japan

China:

Extron China 686 Ronghua Road Songjiang District Shanghai 201611 China

Asia:

Extron Asia Pte Ltd 135 Joo Seng Road, #04-01 PM Industrial Bldg. Singapore 368363

Middle East:

Extron Middle East Dubai Airport Free Zone F12, PO Box 293666 United Arab Emirates, Dubai

Singapore

This Limited Warranty does not apply if the fault has been caused by misuse, improper handling care, electrical or mechanical abuse, abnormal operating conditions, or if modiﬁcations were made to the product that were not authorized by Extron.

NOTE: If a product is defective, please call Extron and ask for an Application Engineer to receive an RA (Return

Authorization) number. This will begin the repair process.

USA: 714.491.1500 or 800.633.9876 Europe: 31.33.453.4040

Asia: 65.6383.4400 Japan: 81.3.3511.7655

Units must be returned insured, with shipping charges prepaid. If not insured, you assume the risk of loss or damage during shipment. Returned units must include the serial number and a description of the problem, as well as the name of the person to contact in case there are any questions.

Extron Electronics makes no further warranties either expressed or implied with respect to the product and its quality, performance, merchantability, or ﬁtness for any particular use. In no event will Extron Electronics be liable for direct, indirect, or consequential damages resulting from any defect in this product even if Extron Electronics has been advised of such damage.

Please note that laws vary from state to state and country to country, and that some provisions of this warranty may not apply to you.

Extron Headquarters

+1.800.633.9876 (Inside USA/Canada Only) Extron USA - West Extron USA - East

+1.714.491.1500 +1.919.850.1000 +1.714.491.1517 FAX +1.919.850.1001 FAX

Extron Europe

+800.3987.6673 (Inside Europe Only)

+31.33.453.4040 +31.33.453.4050 FAX

Extron Asia

+65.6383.4400 +65.6383.4664 FAX

Extron Japan

+81.3.3511.7655 +81.3.3511.7656 FAX

Extron China

+86.21.3760.1568 +86.21.3760.1566 FAX

Extron Middle East

+971.4.299.1800 +971.4.299.1880 FAX

Extron Korea

+82.2.3444.1571 +82.2.3444.1575 FAX

Extron India

1800.3070.3777 (Inside India Only)

+91.80.3055.3777 +91.80.3055.3737 FAX

Extron Electronics IPCP Pro User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Safety Instructions

FCC Class A Notice

Conventions Used in this Guide

Software Commands

Specifications Availability

Contents Contents

Introduction

Before You Begin

What This Guide Covers

Conventions Used In This Guide

Important Information You Need Before You Install These Control Processors

Features

Application Diagrams

Device Control

PC System Requirements

Setup Checklist: How to Proceed With Installation

Get Ready

Mount and Cable All Devices

Set Up the Control Processor and Touchpanels for Network Communication

Test and Troubleshoot

Network Communication Setup

Front Panel Features

IR Learning Receiver

Reset Features

Mounting Options

UL Rack Mounting Guidelines

Rear Panel Features and Connections

Power Connections

Bidirectional Control and Communication Connections and Features

Unidirectional Control and Communication Connections

Additional Control Ports

Resetting the Unit

Configuration and Control: an Overview

Basic Setup Steps: a Guide to this Section and Other Resources

Downloading the Software and Getting Started

Locating Software, Firmware, and Driver Files on the Extron Website

Obtaining Control Drivers

Things to Do After Installing GC and Before Starting a Project

Using GC: Helpful Tips

Troubleshooting

Power Connections

Data Connections

Reference Information

Glossary

File Types: a Key to Extron-specific File Names

Licensed Third Party Software Used in the Control Processors

Firmware Updates

Determining the Firmware Version

Using a Web Browser

Updating the Firmware

Locating and Downloading the Firmware

Installing Firmware

Index