Extron Electronics IPCP Pro User Manual

IPCP Pro Series

PRELIMINARY

IP Link Pro Control Processors

User Guide

IP Link® Pro Products

PRELIMINARY

68-2438-01 Rev. Ax1

04 14

Safety Instructions

PRELIMINARY

Safety Instructions • English

WARNING: This symbol, , when used on the product, is intended to

alert the user of the presence of uninsulated dangerous voltage within the
product’s enclosure that may present a risk of electric shock.

ATTENTION: This symbol, , when used on the product, is intended

to alert the user of important operating and maintenance (servicing)
instructions in the literature provided with the equipment.

For information on safety guidelines, regulatory compliances, EMI/EMF
compatibility, accessibility, and related topics, see the Extron Safety and
Regulatory Compliance Guide, part number 68-290-01, on the Extron website,

www.extron.com.

Instructions de sécurité • Français

AVERTISSEMENT : Ce pictogramme, , lorsqu’il est utilisé sur le

produit, signale à l’utilisateur la présence à l’intérieur du boîtier du produit
d’une tension électrique dangereuse susceptible de provoquer un choc
électrique.

ATTENTION : Ce pictogramme, , lorsqu’il est utilisé sur le produit,

signale à l’utilisateur des instructions d’utilisation ou de maintenance
importantes qui se trouvent dans la documentation fournie avec le
matériel.

Pour en savoir plus sur les règles de sécurité, la conformité à la réglementation,
la compatibilité EMI/EMF, l’accessibilité, et autres sujets connexes, lisez les
informations de sécurité et de conformité Extron, réf. 68-290-01, sur le site
Extron, www.extron.com.

Sicherheitsanweisungen • Deutsch

WARNUNG: Dieses Symbol auf dem Produkt soll den Benutzer

darauf aufmerksam machen, dass im Inneren des Gehäuses dieses
Produktes gefährliche Spannungen herrschen, die nicht isoliert sind
und die einen elektrischen Schlag verursachen können.

Инструкция по технике безопасности • Русский

ПРЕДУПРЕЖДЕНИЕ: Данный символ, , если указан

на продукте, предупреждает пользователя о наличии
неизолированного опасного напряжения внутри корпуса
продукта, которое может привести к поражению электрическим
током.

ВНИМАНИЕ: Данный символ, , если указан на продукте,

предупреждает пользователя о наличии важных инструкций
по эксплуатации и обслуживанию в руководстве,
прилагаемом к данному оборудованию.

Для получения информации о правилах техники безопасности,
соблюдении нормативных требований, электромагнитной
совместимости (ЭМП/ЭДС), возможности доступа и других
вопросах см. руководство по безопасности и соблюдению
нормативных требований Extron на сайте Extron: www.extron.com,
номер по каталогу - 68-290-01.

Chinese Simplified（简体中文）

警告： 产品上的这个标志意在警告用户该产品机壳内有暴露的危险 电压，

有触电危险。

注意： 产品上的这个标志意在提示用户设备随附的用户手册中有

重要的操作和维护(维修）说明。

关于我们产品的安全指南、遵循的规范、EMI/EMF 的兼容性、无障碍
使用的特性等相关内容，敬请访问 Extron 网站 www.extron.com，参见
Extron 安全规范指南，产品编号 68-290-01。

Chinese Traditional（ )

警告: 若產品上使用此符號，是為了提醒使用者，產品機殼內存在著

可能會導致觸電之風險的未絕緣危險電壓。

VORSICHT: Dieses Symbol auf dem Produkt soll dem Benutzer in der

im Lieferumfang enthaltenen Dokumentation besonders wichtige Hinweise
zur Bedienung und Wartung (Instandhaltung) geben.

Weitere Informationen über die Sicherheitsrichtlinien, Produkthandhabung,
EMI/EMF-Kompatibilität, Zugänglichkeit und verwandte Themen finden Sie in
den Extron-Richtlinien für Sicherheit und Handhabung (Artikelnummer
68-290-01) auf der Extron-Website, www.extron.com.

Instrucciones de seguridad • Español

ADVERTENCIA: Este símbolo, , cuando se utiliza en el producto,

avisa al usuario de la presencia de voltaje peligroso sin aislar dentro del
producto, lo que puede representar un riesgo de descarga eléctrica.

ATENCIÓN: Este símbolo, , cuando se utiliza en el producto, avisa

al usuario de la presencia de importantes instrucciones de uso y
mantenimiento recogidas en la documentación proporcionada con el
equipo.

Para obtener información sobre directrices de seguridad, cumplimiento
de normativas, compatibilidad electromagnética, accesibilidad y temas
relacionados, consulte la Guía de cumplimiento de normativas y seguridad de
Extron, referencia 68-290-01, en el sitio Web de Extron, www.extron.com.

注意 若產品上使用此符號，是為了提醒使用者，設備隨附的用戶手冊中有重

要 的 操 作 和 維 護（ 維 修 ）説 明 。

有關安全性指導方針、法規遵守、EMI/EMF 相容性、存取範圍和相關主題的詳細資
訊，請瀏覽 Extron 網站：www.extron.com，然後參閱《Extron 安全性與法規
遵守手冊》，準則編號 68-290-01。

Japanese

警告: この記号 が製品上に表示されている場合は、筐体内に絶縁されて

いない高電圧が流れ、感電の危険があることを示しています。

注意: この記号 が製品上に表示されている場合は、本機の取扱説明書

に 記載さ れて いる重 要な操 作 と保 守 ( 整 備)の 指 示につ いてユーザ ー の 注
意を喚起するものです。

安全上のご注意、法規厳守、EMI/EMF適合性、その他の関連項目に
つ い て は 、エ ク スト ロン の ウ ェ ブ サ イト www.extron.com よ り 『 Extron Safety
and Regulatory Compliance Guide』 ( P/N 68-290-01) をご覧ください。

Korean

경고: 이 기호 가 제품에 사용될 경우, 제품의 인클로저 내에 있는

접지되지 않은 위험한 전류로 인해 사용자가 감전될 위험이 있음을
경고합니다.

주의: 이 기호 가 제품에 사용될 경우, 장비와 함께 제공된 책자에 나와

있는 주요 운영 및 유지보수(정비) 지침을 경고합니다.

안전 가이드라인, 규제 준수, EMI/EMF 호환성, 접근성, 그리고 관련 항목에
대한 자세한 내용은 Extron 웹 사이트(www.extron.com)의 Extron 안전 및
규제 준수 안내서, 68-290-01 조항을 참조하십시오.

FCC Class A Notice

PRELIMINARY

This equipment has been tested and found to comply with the limits for a Class A digital device,
pursuant to part15 of the FCC rules. The ClassA limits provide reasonable protection against harmful
interference when the equipment is operated in a commercial environment. This equipment generates,
uses, and can radiate radio frequency energy and, if not installed and used in accordance with the
instruction manual, may cause harmful interference to radio communications. Operation of this
equipment in a residential area is likely to cause interference. This interference must be corrected at
the expense of the user.

NOTE: For more information on safety guidelines, regulatory compliances,

EMI/EMF compatibility, accessibility, and related topics, see the Extron Safety and

Regulatory Compliance Guide on the Extron website.

Copyright

© 2014 Extron Electronics. All rights reserved.

Trademarks

All trademarks mentioned in this guide are the properties of their respective owners.

The following registered trademarks
Extron Electronics:

AVTrac, Cable Cubby, CrossPoint, eBUS, EDID Manager, EDID Minder, Extron, Flat Field, GlobalViewer, Hideaway, Inline, IPIntercom,
IPLink, Key Minder, LockIt, MediaLink, PlenumVault, PoleVault, PowerCage, PURE3, Quantum, SoundField, SpeedMount, SpeedSwitch,
SystemINTEGRATOR, TeamWork, TouchLink, V-Lock, VersaTools, VN-Matrix, VoiceLift, WallVault, WindoWall, XTP, and XTP Systems

Registered Service Mark

AAP, AFL (Accu-Rate Frame Lock), ADSP (Advanced Digital Sync Processing), Auto-Image, CDRS (Class D Ripple Suppression), DDSP
(Digital Display Sync Processing), DMI (Dynamic Motion Interpolation), DriverConfigurator, DSPConfigurator, DSVP (Digital Sync Validation
Processing), FastBite, FOXBOX, IP Intercom HelpDesk, LinkLicense, MAAP, MicroDigital, ProDSP, QS-FPC (QuickSwitch Front Panel Controller),
Scope-Trigger, SIS, Simple Instruction Set, Skew-Free, SpeedNav, Triple-Action Switching, XTRA, ZipCaddy, ZipClip

(SM)

: S3 Service Support Solutions

(®)

, registered service marks

Registered Trademarks

(SM)

, and trademarks

Trademarks

(™)

(™)

are the property of RGB Systems, Inc. or

(®)

Conventions Used in this Guide

PRELIMINARY

Notifications

The following notifications are used in this guide:

WARNING: A warning indicates a situation that has the potential to result in death or

severe injury.

CAUTION: A caution indicates a situation that may result in minor injury.

ATTENTION: Attention indicates a situation that may damage or destroy the product or

associated equipment.

NOTE: A note draws attention to important information.

TIP: A tip provides a suggestion to make working with the application easier.

Software Commands

Commands are written in the fonts shown here:

^AR Merge Scene,,Op1 scene 1,1 ^B 51 ^W^C
[01] R 0004 00300 00400 00800 00600 [02] 35 [17] [03]

Computer responses and directory paths that do not have variables are written in the font
shown here:

Variables are written in slanted form as shown here:

Selectable items, such as menu names, menu options, buttons, tabs, and field names are
written in the font shown here:

Specifications Availability

Product specifications are available on the Extron website, www.extron.com.

E X! *X1&* X2)* X2#* X2! CE}

NOTE: For commands and examples of computer or device responses mentioned

in this guide, the character “0” is used for the number zero and “O” is the capital
letter “o.”

Reply from 208.132.180.48: bytes=32 times=2ms TTL=32
C:\Program Files\Extron

ping xxx.xxx.xxx.xxx —t
SOH R Data STX Command ETB ETX

From the File menu, select New.
Click the OK button.

Contents Contents

PRELIMINARY

Introduction ...................................................1

Before You Begin ................................................ 1

What This Guide Covers ................................. 1

Conventions Used In This Guide ..................... 1

Important Information You Need Before

You Install These Control Processors ............. 1

About the IPCPProSeries .................................. 2

Features ......................................................... 2

Application Diagrams .......................................... 4

Device Control .................................................... 5

About Global Configurator (with

GCProfessional and GCPlus Modes) ............... 6

PC System Requirements ................................... 6

Hardware Features and Installation ...........7

Setup Checklist: How to Proceed With

Installation ......................................................... 7

Get Ready ...................................................... 7

Mount and Cable All Devices .......................... 8

Set Up the Control Processor and

Touchpanels for Network Communication ...... 8

Configure the Control Processor and

Touchpanels .................................................. 8

Test and Troubleshoot..................................... 8

Network Communication Setup .......................... 9

Front Panel Features ......................................... 10

IR Learning Receiver ..................................... 10

Reset Features ............................................. 11

Mounting the IPCPProSeries .......................... 11

Mounting Options ......................................... 11

UL Rack Mounting Guidelines ....................... 11

Rear Panel Features and Connections .............. 12

Power Connections ...................................... 13

Bidirectional Control and Communication

Connections and Features ........................... 15

Unidirectional Control and Communication

Connections ................................................ 17

Additional Control Ports ................................ 19

Resetting the Unit ............................................. 22

Software-based Configuration

and Control .................................................. 25

Configuration and Control: an Overview ............ 25

Basic Setup Steps: a Guide to this Section

and Other Resources ...................................... 26

Downloading the Software and Getting Started .. 27

Locating Software, Firmware, and

Driver Files on the Extron Website ................ 27

Obtaining Control Drivers .............................. 28

Things to Do After Installing GC and

Before Starting a Project .............................. 28

Using GC: Helpful Tips ................................. 29

Troubleshooting ................................................ 30

Power Connections ...................................... 30

Data Connections ......................................... 30

Device Control Connections and

Configuration ............................................... 31

Reference Information ...............................32

Glossary ........................................................... 32

File Types: a Key to Extron-specific File Names . 35
Licensed Third Party Software Used in the

Control Processors .......................................... 36

Firmware Updates .......................................37

Determining the Firmware Version ..................... 37

Using Global Configurator ............................. 37

Using a Web Browser ................................... 37

Updating the Firmware ..................................... 38

Locating and Downloading the Firmware ...... 38

Installing Firmware ........................................ 38

Index ............................................................. 39

PRELIMINARY

IPCP Pro Series • Contents v

PRELIMINARY

PRELIMINARY

IPCP Pro Series • Contents vi

Introduction

PRELIMINARY

This section covers the following basic information you should know about this guide and
the product before installation:

• Before You Begin — What this guide covers and does not cover, and what terms are

used to refer to these products

• About the IPCPProSeries — An overview of the products and their features

• Application Diagrams — Example application diagrams

• Device Control — General information about IR, RS-232, and Ethernet control of other

products

• About Global Configurator (with GCProfessional and GC Plus Modes)

• PC System Requirements — Where to find computer and network system requirements

Before You Begin

What This Guide Covers

This user guide provides instructions for an experienced installer to install an Extron
IPCPProSeries IP Link Pro Control Processor. In this guide you will find detailed information
and best practices recommendations about cabling the control processor, a brief overview
of the configuration process, and reference information.

You will configure the control processor using Extron Global Configurator software running
in Global Configurator Professional (GCProfessional) or Global Configurator Plus (GC Plus)
mode. This guide does not contain instructions on detailed software-related setup steps
or details of configuration within the software: those are covered in the Global Configurator
Help file and help files for related programs. The software help files describe how to use
each program to download drivers, add AV devices to a configuration, configure basic
functions, and set up schedules, macros, e-mail alerts, touchpanel button configurations,
and the like.

Conventions Used In This Guide

Throughout this guide the IPCPProSeries products are also referred to as the “IPCP,”
“IPCPPro,” or “control processor.” Global Configurator software is referred to as “GC”,
which can be run in Global Configurator Professional mode (“GCProfessional”) or Global
Configurator Plus mode (“GCPlus”). The GlobalViewer Enterprise application is sometimes
referred to as “GVE.” Unless otherwise noted, in images of software or web pages, circled
numbers correspond to the like-numbered procedural steps.

Important Information You Need Before You Install These Control Processors

PRELIMINARY

The IPCPPro Series control processors and TouchLinkPro touchpanels work differently
from the previous generation of IPLink products. The order and types of setup tasks
are important. Pay close attention to them. Follow the setup checklist in the Hardware

Features and Installation section starting on page7.

IPCP Pro Series • Introduction 1

About the IPCPProSeries

PRELIMINARY

The IPCPProSeries Control Processors integrate Ethernet connection into AV systems to
allow users to remotely control, monitor, and troubleshoot AV equipment, including display
devices and switchers, source devices, and various other items such as lights, a projector
lift, or a screen motor. They can be used in a distributed control system environment or as
stand-alone control processors. Some models also have the ability to power devices that
accept 12VDC.

Figure 1. IPCPPro250 (left), IPCPPro350 (center), IPCPPro550 (right)

An IPCPProSeries control processor acts as the centerpiece of a control system that
features Extron TouchLinkPro Touchpanels. The IPCP supports multiple TouchLink Pro
touchpanels over a standard Ethernet network. The touchpanels provide a convenient,
aesthetically pleasing interface for controlling the IPCP, which, in turn, controls the other
system components. Another option is to use a third party device such as a touchpanel or
tablet in conjunction with Extron LinkLicense.

NOTE: GUI Designer is used to design the user interface layout any Extron

TouchLinkPro touchpanel or third party touch interface that will be used with the
IPCP.

Features

The IPCP is configured completely via Global Configurator software. Once you have
set up how you want it to work (set up IP addresses and functions, assigned drivers to
ports, configured relays and digital input or output), that information is saved to a project
configuration file that is built and uploaded into the IPCP and to any optional TouchLink
touchpanels.

The IPCPProSeries integrates seamlessly with Extron GlobalViewer Enterprise (GVE)
software and the GlobalViewer web-based AV resource management tool for remote control
applications.

General features

Flexible options for device control — The IPCP offers RS-232 and infrared (IR) control,
TCP/Ethernet control and monitoring, relays, and either digital I/O (digital input or digital
output) or flexible I/O (analog input or digital input or digital output) controls. Some models
also offer independently switched 12VDC power output or a port for volume control of an
Extron audio amplifier.

Rack mountability — All models except the IPCPPro350M are housed in a standard 1U
high enclosure which is easily rack mounted or can be installed in or under furniture with an
optional mounting kit.

Universal power system compatibility

• The IPCP Pro 550 includes an internal power supply that accepts 100-240 VAC,

50-60 Hz input.

• Other models include a 12VDC external power supply that accepts 100-240 VAC,

50-60 Hz input.

IPCP Pro Series • Introduction 2

Network and configuration features

PRELIMINARY

• Global compatibility — The IPCP uses industry standard Ethernet communication

protocols, including DHCP, DNS, HTTP, HTTPS, ICMP, NTP, SFTP, SMTP, SNMP, SSH,
TCP/IP, and UDP/IP.

• Embedded web pages — The IPCP embedded web pages include online

diagnostics and monitoring of basic features.

• Network switch — The IPCPPro350 and IPCPPro350M include an unmanaged

3port switch which supports 10Base-T up to gigabit (1000Base-T) Ethernet
communication. Connect any one of these ports to the LAN for communication with the
IPCP. Connect the other two ports to devices such as TouchLink Pro touchpanels and
network-controlled AV devices.

• Remote equipment management — The IP Link Pro connection allows you

to remotely manage, monitor, and control several Ethernet-enabled products such
as projectors, cameras, video conferencing equipment, switchers, and other AV
equipment. The IPCP provides support for the following:

• TCP and UDP connections

• Password-protected TCP connections

• Up to eight Ethernet devices at a time depending on the configuration mode

(GCProfessional or GCPlus)

• Connection via IP address or host name

• Multi-level password protection — Allows security to be set based on user roles.

• System asset management — The software/control processor/configured system

allows you to control, monitor, and schedule various functions of devices in the system.

• E-mail notification — The IPCP can be set up to send e-mail notifications, such as a

notice that a projector has been disconnected or the projector lamp has been used for
a designated number of hours.

IPCP Pro Series • Introduction 3

Application Diagrams

DTP HDMI 230 D Rx

PRELIMINARY

The following figures show examples of types of devices that can be connected to some of
the ports on the IPCPProSeries control processors.

Extron
XTP PI 100

Power Injector

100-240V

50/60 Hz

---A MAX

XTP

XTP PWR

PWR

Ethernet/PoE

Extron

Extron

Extron
TLP Pro 520M

5" Wall Mount
TouchLink Pro
Touchpanel

Ethernet

TCP/IP

Network

Screen Control

COM 1

GTxRx

RTSCTS

POWER
12V

IR/SERIAL

1.0A MAX

1

S G2S G

IR

Ethernet

COM 2 COM 3

DIGITAL I/O

GTxRx GTxRx

1 2 3 4 G

RELAYS

eBUS

+V+S -S G

21 43 CC

PWR OUT = 6W

Ethernet

PUSH PUSH

POWER GUIDE MENU RES 480 480p720p 1080i 1080p

SELECT

DIRECTV

Tuner

IR

Blu-ray Player

IPCP PRO 350

LAN

1 2 3

Extron
IPCP Pro 350

IP Link Pro

00-05-A6-XX-XX-XX

MAC: 00-05-A6-XX-XX-XX
S/N: ####### E######

Control Processor

RS-232

RS-232

100-240V ~ -- A MAX

1

3

CONFIGURABLE

2

HDMI

4

50/60 Hz

HDMI HDMI

DIRECTV HD

Microphones

Relay

CATx Cable
up to 230' (70 m)

HDMI RS-232

OUTPUTS

OVER DTP

RS-232 IR

AUDIO

Extron

TxRx GTx Rx

Receiver

Audio

INPUTS

RS-232 IR

5

7

TxRx Tx RxG

SIG LINK

OVER DTP OVER DTP

HDMI

RS-232 IR

6

DTP IN

TxRx TxRxG

OUTPUTS

C

8

SIG LINK

A

SIG LINK

RS-232 IR

B

DTP IN

DTP OUT

TxRx TxRxG

HDMI

AUDIO INPUTS OUTPUTSOUTPUTS

L 1

L 3

R

R

L 2

L 4

R

R

+48V

L 5

R

MIC/LINE

L 6

R

+48V

Extron
XPA 2001-70V

Power Amplier

100-240V 0.5A, 50-60Hz

XPA 2001-70V

ATTENUATION HPF

10

12

8

6

14

LIMITER/PROTECT

Media Player

1

80 Hz

18

4
2

26

OFF

SIGNAL

0

∞

REMOTE

IN1608

1 2

1

VARIABLE

RESET

2

L R

Extron

LAN

RS-232

IN1608

TxRx

G

Scaling Presentation
Switcher

Audio

REMOTE

INPUTS

70 V OUTPUT

10V

50mA

L (SUMMED)

R

G

STANDBY

GCV

CLASS 2 WIRING

Audio

PC

Extron
SM 26T

Surface Mount
Speakers

Figure 2. An IPCP Pro 350 Application

IPCP Pro Series • Introduction 4

Microphones

PRELIMINARY

Laptop

POWER
12V

0.7A MAX

HDMI

SIG LINK

INPUTS OVER DTP

AUDIO

DTP OUT

IR

RS-232

TxRx TxRxG

Audio

Extron
DTP HDMI 230 Tx

Transmitter

INPUTS

OVER DTP

RS-232 IR

AUDIO

TxRx GTx Rx

Extron
DTP HDMI 230 D Tx

Transmitter

Blu-ray Player

Component HDMI HDMI

Tuner

PUSH PUSH

POWER GUIDE MENU RES 480480p720p 1080i1080p

SELECT

DIRECTV

Extron
FF 220T

Plenum 2' x 2' Flat Field
Ceiling Speakers

Flat Panel Display

Audio

100-240V ~ -- A MAX

50/60 Hz

DIRECTV HD

CATx Cable
up to 230' (70 m)

CONFIGURABLE

INPUTS

5

3

HDMI

HDMI

6

4

1

2

Integrated 100 W amplier provides audio coverage for 50' x 40' (15.2 m x 12.2 m) room

OVER DTP

RS-232 IR

TxRx TxRxG

7

8

SIG LINK

SIG LINK

OVER DTP

RS-232 IR

DTP IN

DTP IN

TxRx Tx RxG

Media Player

PC

Flat Panel Display

HDMI HDMI

IN1608 MA

OUTPUTS

L L1 R R

C

A

SIG LINK

OVER DTP

HDMI

L 2

L 4

RS-232 IR

TxRx Tx RxG

R

B

DTP OUT

1

AUDIO INPUTS OUTPUTS

3

L 5 R

1 2

+48V

MIC/LINE

VARIABLE

L 6

L R

R

R

2

+48V

Audio Audio

RS-232

RS-232

Extron
IN1608 MA

Scaling
Presentation
Switcher

AMPLIFIED OUTPUT

70V - 100W

CLASS 2 WIRING

REMOTE

LAN

RESET

RS-232

TxRx

G

100-240V ~ 50-60Hz

1 1 2 3 7

SWITCHED 12 VDC
40W MAX TOTAL

3 4

1.2A MAX

Extron
TLP Pro 1520MG

15" Wall Mount
TouchLink Pro
Touchpanel

TouchLink
for iPad

Wireless

Ethernet

RS-232RS-232

2 1 2

TxRx G Tx Rx G Tx Rx G TxRxG S G S G S G S G

RTSCTS

8

4 5 6

TxRx G Tx Rx G Tx Rx G TxRxG

RTSCTS

S G S G S G S G

IR

Ethernet/Power

Power
Injector

Ethernet

TCP/IP

Network

Ethernet

3 4

PWR OUT = 12W

+V+S -S G

7 8 321 4 G

FLEX I/ORELAYSIR/SERIALCOM12 VDC

IPCP PRO 550

eBUS

LAN

3 4

1 2

5 6

7 8

5 6

Extron
IPCP Pro 550

IP Link Pro
Control Processor

MAC: 00-05-A6-XX-XX-XX

S/N: ####### E######

00-05-A6-XX-XX-XX

Device Control

Figure 3. An IPCPPro550 Application

The IPCP must be configured in one of the following ways before it will send commands to a
projector, display, or other device:

• An IR, RS-232, or Ethernet driver file can be downloaded from the extensive Extron

driver selection from the Extron website (www.extron.com/download/index.aspx).
The driver is saved to a folder and commands from the driver are incorporated into the
configuration file for the control processor and any touchpanels that will work with it.
The configuration file is built and uploaded to the IPCP via GC.

• If a driver is not already available, RS-232 or Ethernet command strings can be

entered directly from a host computer using GlobalConfigurator. These can then be
incorporated into controls within the GC project.

• IR commands can be entered directly from an IR remote control through IR learning

via GC to create a driver that the IPCP can use. IR learning is seldom needed, but it is
convenient for installing new or updated commands into the IPCPProSeries in the field
in the rare cases when a driver is not already available from Extron.

See the Global Configurator Help file (which comes with the software) for details on setting
up the IPCP and for downloading, programming, or learning device control commands.

IPCP Pro Series • Introduction 5

About Global Configurator (with GCProfessional and GCPlus Modes)

PRELIMINARY

Global Configurator is the software tool for network setup and configuration of an IPCPPro
control processor. Global Configurator:

• Loads device drivers for monitoring the status of and controlling devices within the AV

system.

• Uploads GUIDesigner layouts to touchpanels and third party touch interfaces.

• Creates the configuration containing all the settings for the control processor and the

products with which it interacts in the AV system.

• Generates a graphical user interface called GlobalViewer (GV) that is uploaded to the

control processor (a GlobalViewer host device) along with the completed configuration
and can be accessed as a web page.

Using GlobalViewer, users can monitor and control Extron and third-party equipment such
as projectors, displays, computer monitors, VCRs, and DVD players.

Global Configurator Professional is the licensed mode of the software.

PC System Requirements

To find the minimum hardware and software requirements for the PC you will use to
configure the IPCPProSeries:

• Visit the Download page (www.extron.com/download/index.aspx) on the Extron

website and navigate to web page for the specific software package (such as
Global Configurator and GUI Designer). Minimum PC hardware and software system
requirements are listed in the description section. In some cases, minimum device
firmware version requirements are also listed there.

• If system requirements are not listed on the software package web page, contact an

Extron support representative.

IPCP Pro Series • Introduction 6

Hardware Features

PRELIMINARY

and Installation

This section covers the following material:

• Setup Checklist: How to Proceed With Installation — A checklist of tasks to guide

you through installation

• Network Communication Setup — A flowchart guide to network settings configuration

• Front Panel Features — Locations and some descriptions of items on the front panel

• Mounting the IPCPProSeries — Brief guidelines for mounting

• Rear Panel Features and Connections — Locations, descriptions, and cabling notes

for rear panel features and corresponding front panel indications

• Resetting the Unit — Information about the available reset modes and how to reset the IPCP

The IPCPPro Series control processors work differently from the previous generation
of IPLink products. Pay careful attention to the order and types of setup tasks. Follow
the setup checklist in this guide or in the setup guide and keep it with you for reference
throughout the installation and configuration process.

PRELIMINARY

Setup Checklist: How to Proceed With Installation

Get Ready

 Familiarize yourself with the features of the control processor (see Front Panel

Features on page10 and Rear Panel Features and Connections on page12)

and of any TouchLinkPro touchpanels that will be part of the system.

 Download and install the latest version of the following:

• Global Configurator (GC) software — for setting up and configuring the control

processor. GCProfessional and GCPlus modes include the Toolbelt feature,
IRLearnerPro (for creating IR driver files using the remote controls of AV products
if drivers are not already available from Extron), and a way to upgrade the firmware
of the control processor if the need arises.

• IPLinkPro device drivers — for use with GC, to make control of other devices

possible

• GUI Designer software — for designing layouts for Extron TouchlinkPro

touchpanels and third party touch interfaces

All are avail able from www.extron.com (see Locating Software, Firmware, and

Driver Files on the Extron Website on page27).

 Obtain network information for the unit from the network administrator. You will need the

following details for each IPLinkPro device:

 DHCP setting (on or off)  Gateway IP address
 Device (IPCPPro, TouchLink Pro, IPL Pro) IPaddress  Username

 Subnet mask  Passwords
 Write down the MAC addresses of each IPLinkPro device to be used.
 Obtain model names and setup information for devices the IPCP will control.

IPCP Pro Series • Hardware Features and Installation 7

Mount and Cable All Devices

PRELIMINARY

 Mount the unit to a rack or furniture (see Mounting the IPCPPro Series on

page11).

 Cable devices to the control processor (see Rear Panel Features and Connections

starting on page12).

 Connect power cords and power on all the devices.

Set Up the Control Processor and Touchpanels for Network Communication

 Connect the PC that you will use for setup, the control processor, and touchpanels to

the same Ethernet subnetwork. For control processor LAN connections, see LAN or

LAN A (IP) connectors and LEDs on page16.

 Start Global Configurator and use the Toolbelt feature of the software to set the IP

address, subnet, gateway IP address, DHCP status, and related settings. See the
flowchart in Network Communication Setup on page9.

Configure the Control Processor and Touchpanels

The most basic steps are outlined below in the recommended order.

NOTE: See the Global Configurator Help file and GUI Designer Help file as needed for

step-by-step instructions and detailed information. The help file for GC includes an
introduction to the software and how to start a project and configuration.

 If TouchLinkPro touchpanels will be part of the system, start and use GUIDesigner

to design, save, and build the graphical user interface (GUI) layout for the
touchpanels. See the GUIDesigner Help file for instructions.

 Using GC, create a new GCProfessional or GCPlus project and configure the

control processor and other IP Link Pro devices. The configuration tells the control
processor how its ports will function; how to control other products; which touchpanels
to interact with; what to monitor; when to do things; and whom to notify, how, and
under what circumstances.

 Configure ports on the control processor.

• Select device drivers and link them to each serial, IR/serial, or Ethernet port.

• Select settings (serial protocol, relay behavior, digital I/O or flex I/O settings) as

 Set up monitors, schedules, macros, and local variables.

 Add touchpanels and set them up:

• Upload the GUI configuration to the touchpanels using Global Configurator.

• Assign any appropriate functions, monitors, or schedules to the touchpanels

 Save and build the project.
 Upload the system configuration to the control processor.

Test and Troubleshoot

needed.

and their buttons.

 Test the system. See the Troubleshooting section starting on page30 for an outline

of items to check during system troubleshooting.

 Make adjustments to wiring or configuration as needed.

IPCP Pro Series • Hardware Features and Installation 8

Network Communication Setup

PRELIMINARY

Network setup is essential prior to configuration. Use the flowchart as a guide to setting up
the control processor for network use.

Network Communication Setup,

Connect the control processor and PC

to the same LAN and apply power.

Connected/Online Method

Global Congurator (GC Professional or GC Plus mode).

ToolBelt displays a list of all IP Link Pro devices

then congure other network settings as needed.

Open the Toolbelt utility in

connected to the network.

Do you

know the MAC

address?

Yes

Select the desired

device from the list.

Enable DHCP or you must type in the

IP address, subnet address, and gateway,

No

device in the list and observe the device. The

front panel LEDs of the selected device ash.

Activate the Identify Hardware feature.

To determine the correct device, click on a

Click on devices in the list until the LEDs

Figure 4. Network Setup, Online Method

of the correct device ash.

IPCP Pro Series • Hardware Features and Installation 9