Extron Electronics HDXP Plus User Manual

HDXP Plus Series

Matrix Switchers

User Guide

Matrix Switchers

68-1200-01 Rev. B

10 13

Safety Instructions

Safety Instructions • English

WARNING: This symbol, , when used on the product, is intended to

alert the user of the presence of uninsulated dangerous voltage within the
product’s enclosure that may present a risk of electric shock.

ATTENTION: This symbol, , when used on the product, is intended

to alert the user of important operating and maintenance (servicing)
instructions in the literature provided with the equipment.

For information on safety guidelines, regulatory compliances, EMI/EMF
compatibility, accessibility, and related topics, see the Extron Safety and
Regulatory Compliance Guide, part number 68-290-01, on the Extron website,

www.extron.com.

Instructions de sécurité • Français

AVERTISSEMENT : Ce pictogramme, , lorsqu’il est utilisé sur le

produit, signale à l’utilisateur la présence à l’intérieur du boîtier du produit
d’une tension électrique dangereuse susceptible de provoquer un choc
électrique.

ATTENTION : Ce pictogramme, , lorsqu’il est utilisé sur le produit,

signale à l’utilisateur des instructions d’utilisation ou de maintenance
importantes qui se trouvent dans la documentation fournie avec le
matériel.

Pour en savoir plus sur les règles de sécurité, la conformité à la réglementation,
la compatibilité EMI/EMF, l’accessibilité, et autres sujets connexes, lisez les
informations de sécurité et de conformité Extron, réf. 68-290-01, sur le site
Extron, www.extron.fr.

Sicherheitsanweisungen • Deutsch

WARNUNG: Dieses Symbol auf dem Produkt soll den Benutzer

darauf aufmerksam machen, dass im Inneren des Gehäuses dieses
Produktes gefährliche Spannungen herrschen, die nicht isoliert sind
und die einen elektrischen Schlag verursachen können.

Инструкция по технике безопасности • Русский

ПРЕДУПРЕЖДЕНИЕ: Данный символ, , если указан

на продукте, предупреждает пользователя о наличии
неизолированного опасного напряжения внутри корпуса
продукта, которое может привести к поражению
электрическим током.

ВНИМАНИЕ: Данный символ, , если указан на продукте,

предупреждает пользователя о наличии важных инструкций
по эксплуатации и обслуживанию в руководстве,
прилагаемом к данному оборудованию.

Для получения информации о правилах техники безопасности,
соблюдении нормативных требований, электромагнитной
совместимости (ЭМП/ЭДС), возможности доступа и других
вопросах см. руководство по безопасности и соблюдению
нормативных требований Extron на сайте Extron: www.extron.ru,
номер по каталогу - 68-290-01.

Chinese Simplified（简体中文）

警告： 产品上的这个标志意在警告用户该产品机壳内有暴露的危险 电压，

有触电危险。

注意： 产品上的这个标志意在提示用户设备随附的用户手册中有

重要的操作和维护(维修）说明。

关于我们产品的安全指南、遵循的规范、EMI/EMF 的兼容性、无障碍
使用的特性等相关内容，敬请访问 Extron 网站 www.extron.cn，参见 Extron
安全规范指南，产品编号 68-290-01。

Chinese Traditional（ )

警告: 若產品上使用此符號，是為了提醒使用者，產品機殼內存在著

可能會導致觸電之風險的未絕緣危險電壓。

VORSICHT: Dieses Symbol auf dem Produkt soll dem Benutzer in der

im Lieferumfang enthaltenen Dokumentation besonders wichtige Hinweise
zur Bedienung und Wartung (Instandhaltung) geben.

Weitere Informationen über die Sicherheitsrichtlinien, Produkthandhabung,
EMI/EMF-Kompatibilität, Zugänglichkeit und verwandte Themen finden Sie in
den Extron-Richtlinien für Sicherheit und Handhabung (Artikelnummer
68-290-01) auf der Extron-Website, www.extron.de.

Instrucciones de seguridad • Español

ADVERTENCIA: Este símbolo, , cuando se utiliza en el producto,

avisa al usuario de la presencia de voltaje peligroso sin aislar dentro del
producto, lo que puede representar un riesgo de descarga eléctrica.

ATENCIÓN: Este símbolo, , cuando se utiliza en el producto, avisa

al usuario de la presencia de importantes instrucciones de uso y
mantenimiento recogidas en la documentación proporcionada con el
equipo.

Para obtener información sobre directrices de seguridad, cumplimiento
de normativas, compatibilidad electromagnética, accesibilidad y temas
relacionados, consulte la Guía de cumplimiento de normativas y seguridad de
Extron, referencia 68-290-01, en el sitio Web de Extron, www.extron.es.

注意 若產品上使用此符號，是為了提醒使用者。

有關安全性指導方針、法規遵守、EMI/EMF 相容性、存取範圍和相關主題的詳
細資訊，請瀏覽 Extron 網站：www.extron.cn，然後參閱《Extron 安全性與法
規遵守手冊》，準則編號 68-290-01。

Japanese

警告: この記 号 が製品上に表示されている場合は、筐体内に絶縁されて

いない高電圧が流れ、感電の危険があることを示しています。

注意: この記号 が製品上に表示されている場合は、本機の取扱説明書

に 記載さ れて いる重 要な操 作 と保 守 ( 整 備)の 指 示につ いてユーザ ー の 注
意を喚起するものです。

安全上のご注意、法規厳守、EMI/EMF適合性、その他の関連項目に
つ い て は 、エ ク スト ロ ン の ウェブ サ イト www.extron.jp よ り 『 Extron Safety and
Regulatory Compliance Guide』 ( P/N 68-290-01) をご覧ください。

Korean

경고: 이 기호 가 제품에 사용될 경우, 제품의 인클로저 내에 있는

접지되지 않은 위험한 전류로 인해 사용자가 감전될 위험이 있음을
경고합니다.

주의: 이 기호 가 제품에 사용될 경우, 장비와 함께 제공된 책자에 나와

있는 주요 운영 및 유지보수(정비) 지침을 경고합니다.

안전 가이드라인, 규제 준수, EMI/EMF 호환성, 접근성, 그리고 관련 항목에
대한 자세한 내용은 Extron 웹 사이트(www.extron.co.kr)의 Extron 안전 및
규제 준수 안내서, 68-290-01 조항을 참조하십시오.

FCC Class A Notice

This equipment has been tested and found to comply with the limits for a Class A digital device,
pursuant to part15 of the FCC rules. The ClassA limits provide reasonable protection against harmful
interference when the equipment is operated in a commercial environment. This equipment generates,
uses, and can radiate radio frequency energy and, if not installed and used in accordance with the
instruction manual, may cause harmful interference to radio communications. Operation of this
equipment in a residential area is likely to cause interference; the user must correct the interference at

his own expense.

NOTE: For more information on safety guidelines, regulatory compliances, EMI/EMF compatibility,

accessibility, and related topics, see the “Extron Safety and Regulatory Compliance

Guide

” on the Extron website.

Copyright

© 2013 Extron Electronics. All rights reserved.

Trademarks

All trademarks mentioned in this guide are the properties of their respective owners.

The following registered trademarks®, registered service marks
RGBSystems, Inc. or Extron Electronics:

Registered Trademarks

AVTrac, Cable Cubby, CrossPoint, eBUS, EDID Manager, EDID Minder, Extron, Flat Field, GlobalViewer, Hideaway, Inline, IPIntercom, IPLink,
Key Minder, LockIt, MediaLink, PlenumVault, PoleVault, PowerCage, PURE3, Quantum, SoundField, SpeedMount, SpeedSwitch, System
Integrator, TeamWork, TouchLink, V-Lock, VersaTools, VN-Matrix, VoiceLift, WallVault, WindoWall, XTP and XTP Systems

Registered Service Mark

AAP, AFL (Accu-Rate Frame Lock), ADSP (Advanced Digital Sync Processing), AIS (Advanced Instruction Set), Auto-Image, CDRS (Class D
Ripple Suppression), DDSP (Digital Display Sync Processing), DMI (Dynamic Motion Interpolation), DriverConfigurator, DSPConfigurator, DSVP
(Digital Sync Validation Processing), FastBite, FOXBOX, IP Intercom HelpDesk, MAAP, MicroDigital, ProDSP, QS-FPC (QuickSwitch Front Panel
Controller), Scope-Trigger, SIS, Simple Instruction Set, Skew-Free, SpeedNav, Triple-Action Switching, XTRA, ZipCaddy, ZipClip

(SM)

: S3 Service Support Solutions

Trademarks

(SM)

, and trademarks

(®)

(™)

(TM)

are the property of

Conventions Used in this Guide

Notifications

The following notifications are used in this guide:

WARNING: A warning indicates a situation that has the potential to result in death or

severe injury.

ATTENTION: Attention indicates a situation that may damage or destroy the product or

associated equipment.

NOTE: A note draws attention to important information.

TIP: A tip provides a suggestion to make working with the application easier.

Software Commands

Commands are written in the fonts shown here:

^AR Merge Scene,,Op1 scene 1,1 ^B 51 ^W^C

[01] R 0004 00300 00400 00800 00600 [02] 35 [17] [03]

E X! *X1&* X2)* X2#* X2! CE}

Computer responses and directory paths that do not have variables are written in the font
shown here:

Variables are written in slanted form as shown here:

Selectable items, such as menu names, menu options, buttons, tabs, and field names are
written in the font shown here:

Specifications Availability

Product specifications are available on the Extron website, www.extron.com.

NOTE: For commands and examples of computer or device responses mentioned

in this guide, the character “0” is used for the number zero and “O” is the capital
letter “o.”

Reply from 208.132.180.48: bytes=32 times=2ms TTL=32

C:\Program Files\Extron

ping xxx.xxx.xxx.xxx —t

SOH R Data STX Command ETB ETX

From the File menu, select New.
Click the OK button.

Contents

Introduction ...................................................1

About this Guide ................................................. 1

About the HDXP Plus Series Matrix Switchers .... 1

Features ............................................................. 2

Application Diagrams .......................................... 5

Installation ..................................................... 6

Rear Panels and Cabling .................................... 6

Connections ....................................................... 7

Video Connections ......................................... 7

External Sync Connections (HDXP 3232

only) .............................................................. 8

Reset Button .................................................. 9

Ethernet Connection ..................................... 10

RS-232 and RS-422 Remote

Connections ................................................ 11

Power ........................................................... 12

Operation ..................................................... 13

Front Panel Controls and Indicators .................. 13

Definitions ..................................................... 13

Input and Output Buttons ............................. 14

Configuration Port (HDXP 3232 Only)............ 15

Control Buttons ............................................ 15

I/O Buttons ................................................... 16

Operations........................................................ 17

Powering On ................................................ 17

Creating a Configuration ............................... 17

Previewing an Input ...................................... 23

Viewing the Configuration ............................. 24

I/O Grouping ................................................. 26

Saving and Recalling Presets ........................ 29

Muting and Unmuting Outputs ...................... 33

Locking the Front Panel (Executive Mode)..... 35

Setting the Button Background

Illumination .................................................. 35

Selecting the RS-232 or RS-422 Protocol

and Baud Rate ............................................ 36

Resetting ...................................................... 37

Troubleshooting ................................................ 40

Configuration Worksheets................................. 41

Worksheet Example 1: System

Equipment ................................................... 41

Worksheet Example 2: Daily Configuration .... 42

Worksheet Example 3: Test Configuration ..... 43

Remote Configuration and Control ...........45

Serial Ports ....................................................... 45

Ethernet Port .................................................... 46

Ethernet Cable .............................................. 46

Default IP Addresses .................................... 46

Establishing an Ethernet Connection............. 46

Number of Connections ................................ 47

Verbose Mode .............................................. 47

Host-to-Switcher Instructions ........................... 47

Switcher-Initiated Messages ............................. 47

Switcher Error Responses ................................ 48

Using the Command and Response Table

for SIS Commands .......................................... 49

Symbol Definitions ........................................ 49

Command and Response Table for SIS

Commands ..................................................... 54

HDXP Plus Series Switchers • Contents

v

Matrix Software ........................................... 67

Matrix Switchers Control Program .................... 67

Downloading the Matrix Software Control

Program

Software Operation Via Ethernet ................... 69

Special Characters

Using the Software ....................................... 70

Setting up the Matrix window ....................... 73

Managing Ties

IP Setup ....................................................... 75

Updating the Firmware

Uploading HTML Files ................................... 83

Windows Buttons, Menus, and Trash Can .... 84

Windows Menus

Using Emulation Mode .................................. 89

Using the Matrix Switcher Help System

Creating Button Labels ..................................... 92

Button Icons
Using the Button Label Generator
Replacing Button Labels
Blank Button Labels

...................................................... 67

....................................... 69

.............................................. 74

................................. 81

........................................... 84

........ 91

................................................. 92

................. 92

............................... 94

..................................... 95

Reference Information ............................. 112

Mounting the Switcher .................................... 112

Setting an IP Address ..................................... 113

What is an IP Address?............................... 113

Choosing IP Addresses .............................. 113

Subnet Mask .............................................. 114

Pinging for the IP Address .......................... 114

Connecting as a Telnet Client ...................... 115

Subnetting, a Primer ................................... 117

HTML Configuration and Control .............. 96

Accessing the Web Pages ................................ 96

Special Characters ....................................... 97

System Status Page

DSVP Page

System Settings Page

IP Settings Fields

Date/Time Settings Fields ........................... 101

Passwords Page......................................... 102

Email Settings Page .................................... 103

Firmware Upgrade Page

Using the File Management Page

Uploading Files ........................................... 107

Adding a Directory
Other File Management Activities

Set and View Ties Page

Creating a Tie

Output Settings Page ................................. 110

Global Presets Page ................................... 111

......................................... 98

.................................................. 98

...................................... 99

........................................ 100

............................. 105

................... 107

...................................... 108

................ 108

.................................. 109

............................................. 109

HDXP Plus Series Switchers • Contents vi

Introduction

This section gives an overview of the Extron HDXP Plus Series Matrix Switchers,
describes significant features of the series, and provides application diagrams.

• About this Guide

• About the HDXP Plus Series Matrix Switchers

• Features

• Application Diagrams

About this Guide

This user guide contains installation, configuration, and operating information for the
HDXP matrix switchers, including the HDXP 1616, HDXP 3216, and HDXP 3232 models.

The terms “HDXP,” “switcher,” and “HDXP switcher” are used in this guide to refer to all
three HDXP models.

About the HDXP Plus Series Matrix Switchers

The Extron HDXP Plus Series are multi-rate digital matrix switchers that distribute any
serial digital interface (SDI) or high definition serial digital interface (HD-SDI) input to any
combination of SDI and HD-SDI outputs. The HDXP matrix switchers can route multiple
input and output configurations simultaneously. They can route all SMPTE and ITU
standard serial digital video signals up to 2.97 gigabits per second (Gbps), including
dual-link HD-SDI digital video signals and high resolution signals from computer-video
graphics cards equipped with HD-SDI outputs. Three matrix sizes are available:

• HDXP 1616 (16 inputs by 17 outputs)

• HDXP 3216 (32 inputs by 17 outputs)

• HDXP 3232 (32 inputs by 33 outputs)

The HDXP inputs can equalize incoming signals on up to 330 feet (100 meters) of
high-quality cable, such as the Extron RG-6 Super High Resolution (SHR) coaxial cable.
The outputs can reclock and drive all digital signals up to 330 feet (100 meters) on RG-6
cable.

The HDXP Plus series switchers conform to SMPTE and ITU-R BT specifications and
support data rates of 19 megabits per second (Mbps) through 1.485 Gbps.

The zero-skew design of the HDXP ensures that dual-link HD-SDI signals are switched
with no timing errors. The inputs adapt to the incoming signal rate, while the output is
reclocked to the rate of the signal routed to it. The output reclocking can be disabled on
a per-output basis (in bypass mode), or it can be set to a fixed rate. For each input, the
HDXP can report if a signal is available or missing; and for each output, it can report the
signal frequency.

Inputs and outputs can be grouped together to form up to four functional sub-switchers,
based on data rate, video format, location, and so on. This facilitates installation and front
panel control.

HDXP Plus Series Switchers • Introduction 1

Features

The HDXP can operate in two switching modes, selectable via front panel buttons:

• Matrix switching mode (mode 1): Any input may be switched to any output.

• Preview selection mode (mode 2): Any single input may be selected and

previewed.

Each HDXP switcher has the rear panel Remote RS232/RS422 port, the front panel
Config RS-232 port, and the LAN port for remote control and configuration. The switcher
can be controlled via the front panel, the Extron Simple Instruction Set (SIS) commands,
the HDXP web pages, and the Extron Windows-based control software via the RS-232 or
RS-422 link, or an Ethernet connection.

The HDXP 1616 and 3216 models are housed in rack-mountable, 2U (3.5 inches) high,
full rack wide metal enclosures. The HDXP 3232 has a 3U (5.25") high, full rack wide
metal enclosure, also rack mountable. Each model has an internal 100 VAC to 240 VAC,
50-60 Hz, 80 watt power supply that provides worldwide power compatibility.

• Inputs — 16 or 32 SDI and HD-SDI video inputs on female BNC connectors

• Outputs — 17 or 33 SDI and HD-SDI video outputs (including one preview output)

on female BNC connectors

• Serial digital data rates from 19 Mbps to 1.485 Gbps — The HDXP switchers

can switch signals conforming to all serial digital and high definition serial digital video
transmission standards. They support carriage of embedded audio, ancillary data,
and the ID information of the data stream.

• Input cable equalization — Each input signal is automatically equalized. Typically,

a 1.485 Gbps input signal is equalized for distances of 330 feet (100 meters) on high
quality cable such as Extron RG-6/SHR coaxial cable.

• SDI-SMPTE 259M and HD-SDI-SMTPE 292M compliance — Automatically

adapts to SMPTE and ITU digital video standards for HD-SDI and SDI. Complies with
SMPTE 259M, ITU-R BT.601, SMPTE 292M, ITU-R BT.1120, and SMPTE 372M
standards.

• Automatic rate selection — The HDXP automatically detects and locks onto the

incoming data signal. It accepts the following SMPTE data rates:

• SDI (SMPTE 259M and ITU-R BT .601) — 143 Mbps, 177 Mbps, 270 Mbps,

and 360 Mbps

• SDI (SMPTE 344M) — 540 Mbps

• HD-SDI (SMPTE 292M and ITU-R BT .1120) — 1.485 Gbps

• HD-SDI (Dual link) (No Preview function) — 2.97 Gbps (1.485 Gbps x 2,

using two inputs and outputs)

• Digital Sync Validation Processing (DSVP) — In critical environments or

unmanned, remote locations, it may be vital to know that sources are active and
switching. Extron DSVP verifies that input sources are active by scanning all inputs
and outputs for active sync signals. It then provides feedback regarding the available
input signal and the output signal rate. This information can be displayed via the
RS-232 and RS-422 interfaces, Ethernet, and the Windows-based control software.

• Video Genlock (HDXP 3232 only) — Allows for vertical interval switching, and

enables smooth, seamless transitions when switching between synchronous video
sources. Separate bi-level (SDI) and tri-level (HD-SDI) references are provided on two
additional BNC connectors.

HDXP Plus Series Switchers • Introduction 2

• Input-output (I/O) grouping — Allows the matrix to be virtually divided into smaller

sub-switchers, making installation and control easier. I/O grouping allows specific
outputs, such as those designated for a specific purpose, to be grouped together.

• Output reclocking — Each output has a reclocker, which detects the rate of the

digital input signal stream and re-times the output signal to match it. This enables the
signal to travel farther through the cable. All digital signals are reclocked unless this
feature is disabled via remote control (bypass mode).

The following options are available for the output reclockers:

• They can automatically reclock the output to the incoming signal rate if it is one of

the eight standard SDI and HD-SDI rates. This is the default setting.

• They can be set to a specific rate via SIS commands, the web pages, or the

Windows-based control software.

TIP: This option is recommended if the signal will always be input at the

same rate. Setting to one rate ensures that time will not be lost while the
reclockers detect and re-time to the signal rate.

• They can be bypassed for non-standard signal rates (bypass mode).

• Input signal preview — A separate output is provided for previewing any input

without tying up one of the matrix outputs.

• Channel to channel isolation — Provides a high level of isolation between channels

and very low electromagnetic emissions to minimize signal leakage.

• Buffered input and output — Each input and output is individually buffered to

provide maximum performance and eliminate nearly all crosstalk.

• Viewing input or output mode — Allows you to see which individual inputs and

outputs are actively connected.

• Global memory presets — You can store up to 32 configurations in memory

as global presets. Preset locations are assigned to the input buttons and (where
necessary) output buttons. Up to 16 or 32 presets (depending on the number of
inputs and outputs) can be selected from the front panel for either saving or retrieving.
When a preset is retrieved from memory, it becomes the current configuration.

• Rooms — Each switcher can be programmed to group multiple outputs to specific

“rooms,” allowing them to have their own presets. This can be done via SIS
commands or the Windows-based control software.

• Room Presets — 100 room presets, each consisting of up to 16 outputs in a single

room, enable room configurations to be set up and stored. When a room preset is
recalled, it becomes the current room configuration.

• Switching flexibility — Outputs are individually buffered and independently matrix

switched, enabling you to do the following:

• Tie any input to any or all outputs.

• Switch multiple inputs to multiple outputs simultaneously. This allows all displays

(outputs) to change from source to source at the same time.

• RS-232 and RS-422 connections — An RS-232/RS-422 control port on the rear

panel connects the HDXP switcher to a computer running a control system (such as
the IP Link Global Configurator), the Windows-based control software, and the SIS
command set.

In addition, the HDXP 3232 has a 2.5 mm TRS configuration port on the front panel,
which provides an RS-232 connection only.

HDXP Plus Series Switchers • Introduction 3

• Front panel security lockout (executive mode) — If a matrix switcher is installed

in an open area, where operation by unauthorized personnel may be a problem,
this security lockout feature can be implemented. When the front panel is locked, a
special button combination, SIS command, or selection from the Windows-based
control software screens is required to unlock the front panel controller before it can
be operated.

• Operational flexibility — Operations such as input and output selection and

setting of presets can be performed via the front panel, Ethernet, or the serial ports.
The RS-232 and RS-422 link allows remote control via a PC or control system. The
Ethernet link allows a remote connection with two levels of password protection.

• Front Panel Control — The QuickSwitch Front Panel Controller (QS-FPC)

provides a discrete button for each input and each output. An input or output can
be selected or switched by a single press of its front panel button. The front panel
buttons are large, positive touch, illuminated pushbuttons that can be labeled with
text or graphics.

• Windows-based control program — The Extron Windows-based control

software program provides a versatile range of operational options with its
graphical interface and drag-and-drop or point-and-click operation. This program
also has an emulation mode that lets you create a switcher configuration file
at the home office and then download it for use by the switcher on site. This
program can be accessed via either an RS-232 or RS-422, or an IP connection.

• Simple Instruction Set (SIS) — The Telnet, RS-232, and RS-422 remote control

protocol uses SIS commands for easy programming and operation.

• IP (Ethernet) control — Allows the switcher to be controlled through an

Ethernet local area network (LAN) or wide area network (WAN) using standard
IP internet protocols. The HDXP web pages, accessed via Ethernet, provide an
alternative method to control and configure the switchers.

• Remote control panels and keypads — The HDXP switchers are remote

controllable via the optional X-Y switching control MKP 2000 or MKP 3000
keypads, connected to the switcher via Ethernet or the RS232/RS422 port.
The remote control devices are easy to use and provide tactile buttons for quick
selection. Each MKP can be used to select a different input, output, or preset.

• Button labeling — Labels for the three-colored front panel buttons may be created

with any Brother P-Touch labeler or with the Extron label software, which is shipped
with every Extron matrix switcher. Each input and output can be labeled with a
name, alphanumeric characters, or a color bitmap for easy, intuitive input and output
selection.

• E-mail notification — The built-in SMTP client feature sends out e-mail notifications

to specified addresses when a monitored input loses its signal, or when the switcher
is powered on. Up to eight e-mail recipients are allowed.

• Rack mounting — The HDXP switchers, which have integrated front panel mounting

brackets, can be mounted in any conventional 19" wide rack.

• Power supply — The 100 VAC to 240 VAC internal power supply provides

worldwide power compatibility.

• Upgradable firmware — The firmware that controls all switcher operations can be

upgraded in the field via RS-232, RS-422, or Ethernet, without taking the switcher out
of service, opening the switcher enclosure, and replacing the firmware chip. Firmware
upgrades are available for download on the Extron website, www.extron.com and
they can be installed using the Windows-based control program, SIS commands, or
the web pages.

HDXP Plus Series Switchers • Introduction 4

Application Diagrams

Extron

Administration Control

Extron

The following diagrams show examples of HDXP applications.

High Definition
Digital Media Servers

1

2

3

4

Digital Video
Tape Recorders

HDXP Plus Series

Multi-Rate Digital
Matrix Switcher

OUTPUTS

5

1

6

2

7

3

8

4

29

25

30

21

26

17

INPUTS

31

22

13

27

18

9

32

23

14

5

28

19

10

24

6

15

20

11

7

16

12

8

TCP/IP

13

BI-LEVEL TRI-LEVEL

9

T
E
S
E

LINK

R

ACT

LAN

15

11

16

12

Remote User and
Administration Control

SDI/HD-SDI
Displays/Monitors

SDI/HD-SDI
Projectors

High Definition
Digital Media Servers

Digital Video
Tape Recorders

Figure 1. Application Diagrams for HDXP Plus

HDXP Plus Series

Multi-Rate Digital
Matrix Switcher

9

5

10

1

6

11

2

O

7

U
T

12

3

P
U

8

T

29

S

4

25

I

30

21

N

26

P

17

U

31

22

13

T
S

27

18

9

32

23

14

5

28

19

1

10

24

15

6

20

2

11

16

7

3

12

8

4

TCP/IP

29

K
C

-LO
EN
G

25

TRI-LEVEL

14

21

10

17

BI-LEVEL

6

15

RESET

13

2

11

LAN

LINK

7

16

ACT

14

3

12

8

15

4

IEW
V
E

PR

16

Remote User and

Plasma/LCD Displays
Projectors (SDI/HD-SDI)

HDXP Plus Series Switchers • Introduction 5

Installation

This section describes the rear panels of the HDXP switchers and provides instructions for
cabling and mounting. Topics include:

• Rear Panels and Cabling

• Connections

Rear Panels and Cabling

Most of the HDXP connectors are on the rear panel. Figures 2, 3, and 4 show the rear
panels of the HDXP 1616, 3216, and 3232 switchers.

1

2

3

INPUTS

1

5

9

13

2

6

10

14

3

7

11

15

4

8

12

16

8

Figure 2. HDXP 1616 Rear Panel

1

1

2

3

4

INPUTS

5

9

13

17

21

25

29

6

10

14

18

22

26

30

7

11

15

19

23

27

31

8

12

16

20

24

28

32

8

Figure 3. HDXP 3216 Rear Panel

OUTPUTS

1

5

9

13

2

6

10

3

7

11

4

8

12

2

OUTPUTS

1

5

9

2

6

10

3

7

11

4

8

12

Preview

14

RESET

LAN

15

16

5

LINK

6

ACT

7

3

13

Preview

14

RESET

LAN

15

16

5

LINK

6

ACT

7

HDXP Plus Series Switchers • Installation 6

FIG_HDXP 3232 Rear Panel

Connections

1

1

5

9

13

17

21

25

29

2

6

10

14

18

22

26

30

I
N
P

3

7

11

15

19

23

4

8

12

16

20

24

U

27

31

T
S

28

32

1

5

2

6

O
U
T
P

3

7

U
T
S

4

8

8

2

9

13

17

21

10

14

18

22

11

15

19

23

12

16

20

24

4

25

29

GEN-LOCK

26

30

27

28

PREVIEW

TRI-LEVEL

31

BI-LEVEL

32

RESET

LAN

LINK

ACT

3

Figure 4. HDXP 3232 Rear Panel

WARNING: Risk of Electric Shock. Remove power from the system before making

any connections.

ATTENTION: Use Electrostatic discharge precautions (be electrically grounded)

when making connections. Electrostatic discharge (ESD) can damage equipment,
although you may not feel, see, or hear it.

5
6

7

Video Connections

NOTE: The switchers do not alter the video signal in any way. The signal that is output

by the switcher is in the same format as the input signal.

Video inputs — Connect serial digital input sources to these female BNC

a

connectors.

Video outputs — Connect serial digital video output devices to these female BNC

b

connectors.

Preview output — Connect a digital display device to this female BNC connector to

c

enable you to preview a selected input when the switcher is in preview mode.

HDXP Plus Series Switchers • Installation 7

External Sync Connections (HDXP 3232 only)

.

Extron

External sync connectors for bi-level and tri-level — Connect an external

d

sync signal to this BNC connector to genlock the video signal in broadcast or other
sync-critical applications.

The HDXP switchers switch between inputs during the vertical interval period,
resulting in glitch-free video switching when the input devices are also using the same
sync timing. The HDXP can use an external signal to synchronize switching during the
vertical interval. Without this external sync locking feature, switching between inputs
could result in a brief rolling (sync loss) or a brief change in the picture size.

Figure 5 shows a basic external sync configuration. The Bi-level or Tri-level sync
connector receives the timing signal. A T connector attached to the cable allows the
signal to be passed on to another video device, if required. Terminate the T connector
if desired.

BBG 6 A

BBG 6 A

BLACK BURST/COLOR BAR
/AUDIO GENERATOR

POWER

1 KHZ AUDIO

12V

0.5A MAX

1

LR

1

NTSC

+4dBu

ON

1 2 3

BLACKBURST/

PAL

-10dBV

COLORBAR

432

BLACKBURST

Connect to
HDXP Plus 3232.

Black Burst, Color Bars,
and Audio Generator

5

OUT

6

25

29

GEN-LOCK

26

22

23

24

30

27

31

28

32

PREVIEW

TRI-LEVEL

BI-LEVEL

RESET

LAN

LINK

ACT

Extron
HDXP Plus 3232

T connector

Terminate cable or
connect to another device

Matrix Switcher

Figure 5. Simple HDXP 3232 External Sync Connection Example

HDXP Plus Series Switchers • Installation 8

Figure 6 shows a configuration in which the timing source passes through three video

Extr
BBG 6

Blac
A

cameras and a video scan converter before connecting to the switcher. This type of
camera can synchronize with the external timing source for video editing applications.

NOTE: I/O grouping is used to set the inputs associated with each reference

input. Input group 1 is associated with the tri-level signal and input group 2 is
associated with the bi-level signal.

SDI/HD-SDI
Monitor

Extron
VSC 900D

VGA Input

Computer-to-Video
Scan Converter
(SDI only)

Extron

N
I

G

on

A

kburst/Color Bars/

udio Generator

HDXP Plus 3232

Matrix Switcher

PLIFIER

N AM

TIO

U

DISTRIB

SDI/HD-SDI
Video Camera

25

21

26

17

22

13

27

9

18

23

5

14

28

19

10

1

24

6

15

20

11

2

16

7

12

3

8

4

SDI/HD-SDI
Video Camera

V

H
V
H
/

V
B
Y

2

­B
/

H
V
H

/
G
Y
/

B
Y

-
B
/

R

Y

­R

/

Y

-
G

Y
,
Y

-
B
,

Y

-
R
/

R

B

Y

-

1

G

R

/

R

I
N

.3A
0

P

29

CK

O
EN-L
G

25

TRI-LEVEL

14

21

10

17

BI-LEVEL

15

6

RESET

13

2

11

LAN

LINK

9

16

7

ACT

5

14

12

3

1

10

8

6

15

4

2

11

EW

PREVI

O

7

16

U
T

12

3

P
U

8

T

29

S

4

I

30

N
P
U

31

T
S

32

V
0-240

U

10

B

T

G
R

S

z

H
/60
50

SDI/HD-SDI
Video Camera

T

U

E

O
N
L
O

D1

C

O

K

E
D
I
V

S-VIDEO

V

Y

­H
/
H

Y

­/B
B

Y
/
G

O

Y

U

­R
/
R

T
P
U
T
S

Figure 6. Multiple Device Example of an HDXP 3232 External Sync

If no external sync timing source is connected, switching occurs immediately.

2
3
2

-

S

2

R

2
4
/

Reset Button

Reset button — This recessed button initiates three levels of reset on the matrix

e

switcher. To initiate the different levels of reset, use a pointed object such as a stylus
or a small screwdriver to press and hold the Reset button while the switcher is
running or while you are powering it up (see Resetting on page 37 for details).

• Events (mode 3) reset — Hold the Reset button until the Reset LED blinks

once (approximately 3 seconds), then release it and press it again momentarily to
toggle events monitoring on and off.

• IP settings (mode 4) reset — Hold the Reset button until the Reset LED blinks

twice (approximately 6 seconds), then release it and press it again to reset the
switcher IP functions.

NOTE: IP settings reset does not replace any user-installed firmware.

Absolute (mode 5) reset — Hold the Reset button until the Reset LED blinks
three times (approximately 9 seconds), then release it and press it again to restore
the switcher to the default factory settings.

• Hard reset — Hold the Reset button while powering up the switcher to restore

the switcher to the default factory settings and factory installed firmware version.

NOTE: This type of reset does not clear the current configuration.

HDXP Plus Series Switchers • Installation 9

Ethernet Connection

ed the same at both ends

(as shown) or T568A (not shown).

Insert

ACT

LINK

LAN port — If desired, connect the HDXP switcher to a PC or to an Ethernet LAN

f

via this RJ-45 connector. Use a PC to control the networked switcher with SIS
commands (see the Remote Configuration and Control section, beginning on
page 45), the windows-based control program (see the Matrix Software section,
beginning on page 67), or the HTML pages (see the HTML Configuration and

Control section, beginning on page 96).

Ethernet connection indicators — The Link and Act LEDs indicate the

status of the Ethernet connection. The Link LED indicates that the switcher
is properly connected to an Ethernet LAN. This LED should light steadily.
The Act LED indicates transmission of data packets on the RJ-45 connector.
This LED should flicker as the switcher communicates.

Cabling and RJ-45 connector wiring

It is vital that you use the correct Ethernet cables, and that they be properly
terminated with the correct pinout. Ethernet links use Category (CAT) 5e or CAT 6,
unshielded twisted pair (UTP) or shielded twisted pair (STP) cables, terminated with
RJ-45 connectors. Ethernet cables are limited to a length of 328 feet (100 m).

NOTES:

• Do not use standard telephone cables. Telephone cables do not support

• Do not stretch or bend cables. Transmission errors can occur.

LAN

Ethernet or Fast Ethernet.

Pins:

12345678

Twisted

Pair Wires

RJ-45

Connector

The Ethernet cable must be properly terminated for your application as either a
crossover or a straight-through cable.

• Crossover cable — Direct connection between the computer and the

HDXP switcher.

• Patch (straight) cable — Connection of the HDXP to an Ethernet LAN.

Crossover Cable Straight-through Cable

End 1 End 2 End 1 End 2

Pin

Wire Color

1

White-green

2

Green

3

White-orange

4

Blue

5

White-blue

6

Orange

7

White-brown

8

Brown

T568A

A cable that is wired as T568A at one end
and T568B at the other (Tx and Rx pairs
reversed) is a "crossover" cable.

Wire Color

White-orange

Orange

White-green

Blue

White-blue

Green

White-brown

Brown

T568B

Pin

Wire Color

1

2

3

4

Blue

5

White-blue

6

7

White-brown

8

Brown

T568B

A cable that is wir
is called a "straight-through" cable because
no pin or pair assignments are swapped.
Both ends of the cable can be T568B

Wire Color

White-orangeWhite-orange

OrangeOrange

White-greenWhite-green

Blue

White-blue

GreenGreen

White-brown

Brown

T568B

Figure 7. RJ-45 Connector and Pinout Tables

HDXP Plus Series Switchers • Installation 10

The cable that you use depends on your network speed. The switcher supports
both 10 Mbps (10Base-T — Ethernet) and 100 Mbps (100Base-T — Fast Ethernet),
half-duplex and full-duplex, Ethernet connections.

• 10Base-T Ethernet requires CAT 3 UTP or STP cable at minimum.

• 100Base-T Fast Ethernet requires CAT 5e UTP or STP cable at minimum.

RS-232 and RS-422 Remote Connections

Remote RS232/RS422 connector — Connect a host device, such as a computer,

g

touch panel control, or RS-232 capable PDA to the switcher via this 9-pin D
connector for serial RS-232 or RS-422 control.

REMOTE

RS-232 FunctionPin Function

1

—

1

5

6

9

2
3
4
5

RS232 / RS422

6
7
8
9

Tx
Rx
—

Gnd

—
—
—
—

Not used
Transmit data
Receive data
Not used
Signal ground
Not used
Not used
Not used
Not used

RS-422

—

Tx–

Rx–

—

Gnd

—
Rx+
Tx+

—

Not used
Transmit data (–)
Receive data (–)
Not used
Signal ground
Not used
Receive data (+)
Transmit data (+)
Not used

Figure 8. Remote RS232/RS422 Connector

See the Remote Configuration and Control section beginning on page 45 for
definitions of the SIS commands (serial commands to control the switcher via this
connector) and the Matrix Software section beginning on page 67 for details on
how to install and use the control software.

NOTE: The switcher can support either an RS-232 or RS-422 serial

communication protocol, and operate at 9600, 19200, 38400, or 115200 baud
rates (see Selecting the RS-232 or RS-422 Protocol and Baud Rate on
page 36 to configure the RS232/RS422 port from the front panel).

If desired, connect an MKP 2000 or MKP 3000 remote control panel to the switcher
Remote RS232/RS422 connector (see the MKP 2000 Remote Control Panel User’s
Manual and the MKP 3000 User’s Manual for details).

RS-232 Config connector (front panel) — On the HDXP 3232 only, an additional
RS-232 port is located on the front panel. A host device can be connected to this
port for serial RS-232 control only. Protocol for the port is:

• 9600 baud

• 8 data bits

• 1 stop bit

• No parity

• No flow control

HDXP Plus Series Switchers • Installation 11

5

1

(Gnd)

Power

The optional 2.5 mm cable can be used to connect the HDXP to your computer.
Figure 9 shows the pin assignments for this cable.

6 feet

(1.8 m)

6

6

9

9

9-pin D Connection TRS Plug

Pin 2 Computer Rx line Tip
Pin 3 Computer Tx line Ring
Pin 5 Computer signal ground Sleeve

I

Tip

Ring

Sleeve

Figure 9. 2.5 mm Connector Cable for the Configuration Port (HDXP 3232

Only)

See the Remote Configuration and Control section, beginning on page 45, and
the Matrix Software section beginning on page 67 for details about using SIS
commands and the control software to configure the HDXP.

AC power connector — Plug a standard IEC power cord into this connector to

h

connect the switcher to a 100 VAC to 240 VAC, 50 or 60 Hz power source.

HDXP Plus Series Switchers • Installation 12

Operation

This section describes the HDXP front panel controls and the procedures for configuring
and operating the HDXP switchers. Topics include:

• Front Panel Controls and Indicators

• Operations

• Troubleshooting

• Configuration Worksheets

Front Panel Controls and Indicators

The front panel controls (see figures 10 and 11 on the next page) are grouped into two
sets. The input and output buttons are on the left side of the control panel. The control
buttons and video (I/O) selection buttons are on the right side of the panel.

These illuminated push buttons can be labeled with text and graphics. You can set
the buttons to have amber background illumination all the time, or you can turn off the
background illumination (see Setting the Button Background Illumination on page 35).
The buttons blink or light steadily (depending on the operation) when pressed.

You can re-label the input and output buttons by removing their numbered translucent
covers and inserting new labels behind the covers. An alternative set of labels is provided
and you can also create your own labels using the Extron Button Label Generator software
(also provided). See Creating Button Labels on page 92 for the procedure.

Definitions

The following terms, which apply to Extron matrix switchers, are used in this guide:

• Tie — An input-to-output connection.

• Set of ties — An input tied to two or more outputs. (An output can never be tied to

more than one input.)

• Configuration — One or more ties or one or more sets of ties.

• Current configuration — The configuration that is currently active in the switcher

(also called configuration 0).

• Global memory preset — A configuration that has been stored. Up to 32 global

memory presets can be stored in memory. Preset locations are assigned to the input
buttons and (where necessary) output buttons. All models have 32 presets available
from the front panel and under RS-232, RS-422, or Ethernet control.

When a preset is retrieved from memory, it becomes the current configuration.

• Room — A subset of outputs that are logically related to each other, as determined

by the operator. The switchers support up to 10 rooms, each of which can consist of
from 1 to 16 outputs.

• Room memory preset — A configuration consisting of outputs in a single room

that has been stored. When a room preset is retrieved from memory, it becomes the
current configuration for the outputs assigned to that room only (none of the other
outputs are affected).

HDXP Plus Series Switchers • Operation 13

FIG_Front panels

2

1

3

18

17

1

20

19

2

3

1

INPUTS

10

24

OUTPUTS

9

25

9

26

10

11 12

27 28

11 12

13 14 15 16

29 30 31 32

13 14 15 16

CONTROL I/O

PRESET

ENTER

VIEW

<

ESC

>

PREVIEW

MATRIX

HDXP PLUS SERIES

SDI AND HD-SDI MATRIX SWITCHER

4

6 7 8

5

22 23

21

4

6 7 8

5

Figure 10. HDXP 1616 and HDXP 3216 Front Panel

NOTE: On the HDXP 1616, which has only 16 input connectors, the input buttons in

the second row (buttons 17 through 32) can be used only for preset selection.

2

1

3 4

18

17

19 20

2

1

3 4

18

17

19 20

Figure 11. HDXP 3232 Front Panel

Input and Output Buttons

5

21

5

21

6 7

22 23

6 7

22 23

24

24

2

4 5 6 7 8

9

1

10

9

8

26

25

10

9

8

26

25

11
27

11
27

12
28

12
28

13
29

13
29

14
30

14
30

2

15
31

15
31

16
32

16
32

I
N
P
U

T
S

O

U

T

P

U

CONFIG

T

S

3

VIEW ESC

ENTERPRESET

4 5 6 7 8

I/OCONTROL

AUDIOVIDEO

HDXP PLUS SERIES

SDI AND HD-SDI MATRIX SWITCHER

9

Input buttons — The input buttons have two primary functions (❏) and three

a

secondary functions (•):

❏ Select an input.

❏ Identify the selected input.

• Input 1 only: With the Output 1 button, place the switcher in I/O grouping

mode (see I/O Grouping on page 26).

• Select a global preset (see Saving and Recalling Presets on page 29).

• Inputs 1 and 2 only: Activate or deactivate button background illumination (see

Setting the Button Background Illumination on page 35).

Output buttons — The output buttons have two primary functions (❏) and two

b

secondary functions (•):

❏ Select outputs.

❏ Identify the selected outputs.

• Output 1 only: With the Input 1 button, place the switcher in I/O grouping

mode (see I/O Grouping).

• Mute or unmute an output (see Muting and Unmuting Outputs on page 33).

HDXP Plus Series Switchers • Operation 14

Configuration Port (HDXP 3232 Only)

Config port (HDXP 3232 only) — This RS-232 port is an alternative to the

c

RS232/RS422 connector on the HDXP rear panel (see Rear Panels and Cabling
on page 6 for a description). This port (RS-232 only) can be used for system
configuration and control via SIS commands or the Windows-based control software.
For information on connecting to this port, see RS-232 and RS-422 Remote

Connections on page 11.

Control Buttons

Enter button — The Enter button has three primary functions (❏) and five

d

secondary (•) functions:

Saves changes that you make on the front panel. To create a simple

❏

configuration:

a. Specify a Matrix connection (see I/O Buttons on page 16 [h and i]).

b. Press the desired input button (a).

c. Press the desired output buttons (b).
d. Press the Enter button.

❏ Indicates that a potential tie has been created but not saved.

❏ Indicates that a global preset has been selected to be saved or recalled but that

the preset action has not been accomplished.

• In I/O Grouping mode, selects group 1 (see I/O Grouping on page 26).

• In I/O grouping mode, indicates that group 1 is selected (see I/O Grouping).

• Selects the RS-232 or RS-422 protocol and baud rate (see Selecting the

RS-232 or RS-422 Protocol and Baud Rate on page 36).

Preset button — The Preset button has two primary functions (❏) and five

e

secondary (•) functions:

❏ Places the switcher in preset saving mode to save a configuration as a preset,

and in preset recalling mode to activate a previously-defined preset.

❏ Blinks when preset saving mode is active, and lights steadily when preset recalling

mode is active.

• In I/O grouping mode, selects group 2 (see I/O Grouping).

• In I/O grouping mode, indicates that group 2 is selected (see I/O Grouping).

• Selects the RS-232 or RS-422 protocol and baud rate (see Selecting the

RS-232 or RS-422 Protocol and Baud Rate).

HDXP Plus Series Switchers • Operation 15

View < button — The View < button has two primary functions (❏) and eight

>

<

f

secondary (•) functions:

❏ Places the switcher in view-only mode to display the current configuration.

NOTE: View-only mode also provides a way to mute and unmute outputs

(see Muting and Unmuting Outputs) on page 33).

❏ Indicates that the HDXP is in view-Only mode.

• In I/O grouping mode, selects group 3 (see I/O Grouping on page 26).

• In I/O grouping mode, indicates that group 3 is selected (see I/O Grouping).

• Selects the RS-232 or RS-422 protocol and baud rate (see Selecting the

RS-232 or RS-422 Protocol and Baud Rate on page 36).

VIEW

I/O Buttons

Esc > button — The Esc > button has two primary functions (❏) and five

g

secondary (•) functions:

❏ Cancels operations or selections in progress and reset the front panel button

indicators.

NOTE: The Esc > button does not reset the current configuration or any

presets.

❏ Flashes once to indicate that the escape function has been activated.

• In I/O grouping mode, selects group 4 (see I/O Grouping).

• In I/O grouping mode, indicates that group 4 is selected (see I/O Grouping).

• Selects the RS-232 or RS-422 protocol and baud rate (see Selecting the

RS-232 or RS-422 Protocol and Baud Rate).

You must select the input-output connection mode when you are creating or viewing a
configuration. This is done with the Matrix (h) and Preview (s) buttons.

Matrix button — The Matrix button has two primary functions (❏) and four

h

secondary functions (•):

❏ Places the HDXP in Matrix switching mode, enabling any input to be switched to

any output.

❏ Lights green to indicate that the HDXP is in matrix switching mode, and that any

input can be selected for switching to any output.

• With the Preview button, toggles the front panel lock on or off (see Locking the

Front Panel (Executive Mode) on page 35).

• With the Preview button, initiates the front panel system reset (see Resetting

using front panel buttons on page 38).

• Selects RS-232 for the rear panel RS232/RS422 port, when the HDXP is in Serial

Port Configuration mode (see Selecting the RS-232 or RS-422 Protocol and

Baud Rate on page 36).

• Flashes to indicate that the Remote RS232/RS422 port is set to the RS-232

protocol when the switcher is in Serial Port Configuration mode (see Selecting

the RS-232 or RS-422 Protocol and Baud Rate).

ESC

HDXP Plus Series Switchers • Operation 16

Operations

Preview button — The Preview button has two primary functions (❏) and three

i

secondary functions (•):

❏ Places the HDXP in Preview switching mode, enabling selection of one input to

preview.

❏ Lights to indicate that the HDXP is in preview mode, and that only one input can

be selected to be viewed.

• With the Matrix button, toggles the front panel lock on or off (see Locking Out

the Front Panel [Executive mode]).

• With the Matrix button, initiates the front panel system reset (see Resetting

using front panel buttons).

• Selects RS-422 for the rear panel RS232/RS422 port when the switcher is in

Serial Port Configuration mode (see Selecting the RS-232 or RS-422 Protocol

and Baud Rate).

• Flashes to indicate that the RS232/RS422 port is set to the RS-422 protocol

when the HDXP is in Serial Port Configuration mode (see Selecting the RS-232

or RS-422 Protocol and Baud Rate).

The following sections detail the powering up process and provide procedures for
operations that can be performed from the front or rear panel.

Powering On

Apply power by connecting the power cord to an AC source. The switcher performs a
self-test that flashes the front panel button indicators red, green, and amber and then
turns them off (the order of button LED colors may vary by model). An error-free power­up self-test sequence leaves all input, output, and control buttons either unlit or showing
background illumination. The lit or unlit status of the Matrix and Preview buttons is the
same as it was when the switcher was powered off.

The current configuration and all presets are saved in memory. When power is applied,
the most recent configuration is retrieved. The previous presets remain intact. If an error
occurs during the self-test, the HDXP locks up and does not operate. If your switcher
locks up on power-up, call the Extron S3 Support Hotline.

Creating a Configuration

A configuration consists of one or more inputs, each tied to a set of outputs. To set up a
configuration, you must place the HDXP in matrix switching mode, which enables you to
switch any input to any output.

NOTE: While an input can be tied to multiple outputs, an output can be tied to only

one input.

This section contains the steps to follow to create or change a configuration. The
following subsections contain some examples of configurations that can be created on
the HDXP, and instructions on setting them up. The illustrations show the HDXP 3216;
however, the procedures apply to all HDXP models.

1. Press the Esc > button to clear any pending changes or input, output, or control

button indicators that may be lit.

2. Press the Matrix button in the I/O section. The Matrix button lights green (the Preview

button remains unlit).

HDXP Plus Series Switchers • Operation 17

3. Select an input by pressing its button. The input button you pressed lights green.

Press the Esc

>

Press the Matr

.

The b

NOTE: If your selected input already has outputs tied to it, the buttons of the tied

outputs also light green (steadily) when you press the input button.

4. Press the button for each output that you want to tie to the selected input.

• The output buttons blink green when pressed, indicating potential ties.

• The Enter button also blinks green.

NOTE: Outputs that are already tied can remain tied (buttons lit), along with your

new blinking selections; or you can untie them by pressing their associated
output buttons, which start to blink also.

5. Press Enter to establish the tie. The input, output, and Enter buttons become unlit.

6. Repeat steps 3 through 5 to create additional ties until the desired configuration is

complete.

NOTES:

• Only one input can be tied to an output. If you tie an input to an output that is

already tied to another input, the older tie is broken in favor of the newer tie.

• If you press the input button for an I/O grouped input and then try to select an

output in a different group, the associated output button cannot be selected, and
the selected input button remains lit (see I/O Grouping on page 26).

Example 1: Creating a set of ties

In the following example, input 5 is tied to outputs 3, 4, and 8. The steps show the front
panel indications that result from your action.

NOTE: This example assumes that there are no ties in the current configuration.

1. Press and release the Esc > button.

to clear all selections.

CONTROL

PRESET

ENTER

The button blinks once.

Figure 12. Clearing All Selections

2. If necessary, place the HDXP in matrix switching mode by pressing and releasing the

Matrix button. The button lights steadily green.

ix button to enter matrix mode

utton lights green when selected.

ESCVIEW

I / O

MATRIX PREVIEW

Figure 13. Selecting Matrix Mode

HDXP Plus Series Switchers • Operation 18

3. Press and release the Input 5 button.

Press and release the Input 5 button.

Press and release the Output 3, Output 4, and Output 8 buttons.

Press the Enter button to

The button lights green.

INPUTS

1 2 3 4 5 6 7 8

17 18 19 20 21 22 23 24

Figure 14. Selecting Input 5

4. Press and release the Output 3, Output 4, and Output 8 buttons.

The buttons blink green to indicate that the selected input will be
tied to these outputs.

ENTER

CONTROL

PRESET

1 2 3 4 5 6 7 8

= Blinking Button

OUTPUT

The Enter button blinks
green to indicate the need to
confirm the change.

Figure 15. Selecting the Outputs

NOTE: The entire set of ties can be canceled at this point by pressing and

releasing the Esc > button. The Esc > button flashes red once.

5. Press and release the Enter button.

confirm the configuration
change.

ENTER

The Enter button
becomes unlit or returns to
background illumination.

All input and output buttons
become unlit or return to
background illumination.

Figure 16. Confirming the Tie

The configuration now is:

Input 5 tied to output 3, output 4, and output 8

ESCVIEW

Outputs 3, 4, and 8

Figure 17. Example 1, Final Configuration

Input 5 Tied to

Input

5

3
4

Output

8

HDXP Plus Series Switchers • Operation 19

Example 2: Adding a tie to a set of ties

Press the Esc

Press the Matr

.

The b

Press and release the Input 5 button.

The Output 3, Output 4, and Output 8 buttons

Press and release the Output 1 button.

In the following example, a new tie is added to the current configuration. The illustrations
show the front panel indications that result from your actions.

NOTE: This example assumes that you have performed example 1.

1. Press and release the Esc > button.

to clear all selections.

>

CONTROL

PRESET

ENTER

The button blinks once.

Figure 18. Clearing All Selections

2. If necessary, place the HDXP in matrix switching mode by pressing and releasing the

Matrix button. The button lights steadily green.

ix button to enter matrix mode

utton lights green when selected.

ESCVIEW

I / O

MATRIX PREVIEW

Figure 19. Selecting Matrix Mode

3. Press and release the Input 5 button.

The button lights green.

INPUTS

1 2 3 4 5 6 7 8

17 18 19 20 21 22 23 24

Figure 20. Selecting an Input with Ties

4. Press and release the output 1 button.

The button blinks green to indicate that the
selected input will be tied to this output.

1 2 3 4 5 6 7 8

= Blinking button

Figure 21. Selecting an Additional Output

OUTPUT

light green to indicate the ties created in example 1.

1 2 3 4 5 6 7 8

OUTPUT

CONTROL

PRESET

ENTER

The Enter button blinks

green to indicate the need to

confirm the change.

ESCVIEW

HDXP Plus Series Switchers • Operation 20

5. Press and release the Enter button.

The Enter b
becomes unlit or retur
bac

Press the Enter button to
confirm the configuration
change.

ENTER

kground illumination.

All input and output buttons
become unlit or return to
background illumination.

utton

ns to

Figure 22. Confirming the Tie

The configuration now is:

Input 5 tied to output 1, output 3, output 4, and output 8

Input 5 tied

to outputs 1, 3, 4, and 8.

Input

5

1

3
4

Output

8

Figure 23. Example 2, Final Configuration

Breaking ties

To undo an existing I/O tie:

1. Press the Matrix button. The button lights green.

2. Press the input button whose tie you want to dissolve. The input button and its tied

output buttons light green.

3. Press one of the lit output buttons. The button you pressed, and the Enter button,

start to blink.

4. Press the Enter button. The input, output, and Enter buttons become unlit, and the tie

is broken.

HDXP Plus Series Switchers • Operation 21

Example 3: Removing a tie from a set of ties

Press the Esc

Press the Matr

.

The b

Press and release the Input 5 button.

The Output 1, Output 3, Output 4, and Output 8 buttons

Press and release the Output 4 b
The b

In the following example, an existing tie is removed from the current configuration. The
steps show the front panel indications that result from your action.

NOTE: This example assumes that you have performed examples 1 and 2.

1. Press and release the Esc > button.

to clear all selections.

>

CONTROL

ENTER

PRESET

The button blinks once.

ESCVIEW

Figure 24. Clearing All Selections

2. If necessary, place the HDXP in matrix switching mode by pressing and releasing the

Matrix button. The button lights steadily green.

I / O

MATRIX PREVIEW

ix button to enter matrix mode

utton lights green when selected.

Figure 25. Selecting Matrix Mode

3. Press and release the input 5 button.

The button lights green.

INPUT

1 2 3 4 5 6 7 8

17 18 19 20 21 22 23 24

Figure 26. Selecting an Input

4. Press and release the Output 4 button.

utton.

utton blinks green to indicate the pending change: output 4 will be untied.

1 2 3 4 5 6 7 8

= Blinking button

Figure 27. Deselecting the Output

light green to indicate the ties created in examples 1 and 2.

1 2 3 4 5 6 7 8

17 18 19 20 21 22 23 24

C O N T R O L

PRESET

ENTER

The Enter button blinks

OUTPUT

green to indicate the need to
confirm the change.

OUTPUT

ESCVIEW

HDXP Plus Series Switchers • Operation 22

5. Press and release the Enter button.

Press the Enter button to

The Enter b
becomes unlit or retur
bac

Press the Pre
The b

confirm the configuration
change.

ENTER

kground illumination.

All input and output buttons
become unlit or return to
background illumination.

utton

ns to

Figure 28. Confirming the Tie Removal

The configuration now is:
Input 5 tied to output 1, output 3, and output 8 (see figure 29).

Input 5 tied to

outputs 1, 3, 4, and 8.

Input

5

1

3

Output

8

Figure 29. Example 3, Final Configuration

Previewing an Input

You can preview any input by switching it to the preview output when the HDXP is in
preview mode. To preview an input:

1. Press the Esc > button to clear any input, output, or control button indicators that

may be lit.

2. Press the Preview button in the I/O section. The Preview button lights red (the Matrix

button is unlit).

utton lights red when selected.

Figure 30. Selecting Preview Mode

NOTE: If an input has already been selected in preview mode, its button also

lights red when you press Preview.

I / O

MATRIX PREVIEW

view button to enter preview mode.

HDXP Plus Series Switchers • Operation 23

3. Press the button for the input that you want to preview. The input button lights red

Press and release the desired input

Press the Esc

when pressed, and the selected input is tied to the Preview output.

NOTE: Preview selection mode times out and returns to matrix mode after

30 seconds of non-use.

1 2 3 4 5 6 7 8

17 18 19 20 21 22 23 24

Figure 31. Selecting an Input to Preview

NOTE: Only one input at a time can be previewed. If another input

button was lit when you pressed Preview, it becomes unlit.

4. Repeat steps 2 and 3 if you want to preview another input.

Viewing the Configuration

The current configuration can be viewed using the front panel buttons. The view-only
mode prevents inadvertent changes to the current configuration. View-only mode also
provides a way to mute outputs (see Muting and Unmuting Outputs on page 33).

button. The button lights red.

INPUTS

NOTE: You cannot view configurations while the HDXP is in preview mode.

When you place it in view-only mode, the HDXP also switches to Matrix
mode. If you want to return the HDXP to preview mode, you must press
the Preview button again.

View the current configuration as follows:

1. Press the Esc > button to clear any input button indications, output button

indications, or control button indications that may be on.

to clear all selections.

>

CONTROL

ENTER

PRESET

The button blinks once.

ESCVIEW

Figure 32. Clearing All Selections

HDXP Plus Series Switchers • Operation 24

2. Press and release the View < button.

Press the View button

The button lights red.

to enter view-only mode.

CONTROL

ENTER

PRESET

ESCVIEW

Figure 33. Entering View-only Mode

• The View < button lights red.

• The Matrix button lights green.

• All of the buttons for outputs that are not tied light green.

3. Select the input or output whose ties you wish to view by pressing its input or output

button.

Press and release the desired input button.
The button lights green.

1 2 3 4 5 6 7 8

17 18 19 20 21 22 23 24

The buttons for outputs that are tied to the selected input light green.

1 2 3 4 5 6 7 8

The buttons for outputs that are not tied to the selected input are unlit.

Figure 34. Selecting an Input to View in View-only Mode

• When you press the button for an input or an output that has ties, the buttons for

all the inputs and outputs tied to it light green.

• When an output button for which there are no ties is pressed, the buttons also

light for all other outputs without ties.

NOTE: You can also view a set of ties by selecting a tied output. To demonstrate

this, note the number of a lit output button, and then press and release the
output button for an untied (unlit) output. Observe that all of the untied outputs
light. Then press the output button that you noted previously and observe that
the selected output button, the tied input button, and the output buttons light for
all of the outputs that are tied to the input.

4. To exit view-only mode, press View < again; or wait for the View < button to turn off

(approximately 30 seconds).

Press the View button
to exit view-only mode.

VIEW

The View button becomes
unlit or returns to
background illumination.

All input and output buttons
become unlit or return to
background illumination.

OUTPUT

Figure 35. Exiting View-only Mode

HDXP Plus Series Switchers • Operation 25

I/O Grouping

(MPEG-2/JPEG 2000) #3

I/O grouping is a matrix switcher feature that allows you to subdivide the front panel
control of the matrix into four smaller functional sub-switchers and limit tie creation from
the front panel only. Inputs and outputs can be assigned to one of four groups or not
assigned to any group.

Inputs and outputs that are assigned to a group can be tied only to other outputs and
inputs within the same group when you are creating ties on the front panel. For example,
you cannot tie an input that is assigned to group 1 to an output that is assigned to
group 2. Ungrouped inputs and outputs can be switched to outputs and inputs in any
group. Ties between groups (for example, an input in group 1 tied to an output in group 2)
can be created via SIS commands, the Matrix Switcher Control Program, or Ethernet
control.

You can set up the I/O groups by the following methods:

• Front panel buttons and menus (see Creating I/O groups on page 27)

• SIS commands via RS-232, RS-422, or Ethernet control (see the Remote

Configuration and Control section beginning on page 45)

• The Matrix Switcher Control Program via Telnet/RS-232/RS-422 or IP control (see the

Matrix Software section beginning on page 67)

HDXP 3232 only: Outputs assigned to I/O group 1 reference the bi-level genlock sync

signal for vertical interval switching; outputs assigned to I/O group 2 reference the tri-level
genlock sync signal.

Figure 36 gives an example of input-output grouping of SDI and HD-SDI devices on an
HDXP 3232.

SDI/HD-SDI

Camera #1

SDI/HD-SDI

Camera #4

2

1

17

1

17

Group 1 Group 2

4 input, 2 output

SDI/HD-SDI matrix

Input

17 18 19

20

Group 1

18

2

18

1
2

3 4

19 20

3 4

19 20

Output

6

5

22

21

6 7

5

22

21

SDI/HD-SDI

Monitor

SDI/HD-SDI

7

8

23

24

8

23

24

Group 3

(MPEG-2/JPEG 2000) #1

10

9

26

25

10

9

26

25

SDI/HD-SDI VTR

SDI/HD-SDI VTR

11
27

11
27

12
28

12
28

13
29

13
29

14

15

30

31

14

15

30

31

Editing Station

SDI/HD-SDI #1

Editing Station

SDI/HD-SDI #3

3 input, 2 output

SDI/HD-SDI matrix

Input

21 22 23

Group 2

I

16

N
P
U
T
S

32

O
U

16

T
P

U

T

32

S

3 input, 4 output

SDI/HD-SDI matrix

Input

24 25 26

3

Output

4

5
6
7
8

Group 3

Output

1

2 3 4 MENU NEXT

DVS 304 (SDI only)

SDI/HD-SDI

Monitor

SDI/HD-SDI

Monitor

SDI/HD-SDI

Monitor

SDI/HD-SDI

Monitor

IR

DVS 304 IP

DIGITAL VIDEO SCALER

ADJUST

Figure 36. I/O Grouping of Incompatible Video Formats

HDXP Plus Series Switchers • Operation 26

Suggested applications for the I/O grouping feature include:

Press the Esc

Press and
Input 1 b
the Output 1 b

Inputs

• Segregating specific video formats to prevent an input in one video format from

being inadvertently applied to an output device that supports another video format
(see figure 37).

• Segregating input and output devices that are in separate rooms.

• Isolating video from being displayed on specific output devices for operational security

reasons.

NOTES:

• Presets can be created under RS-232, RS-422, or Ethernet control to tie inputs

and outputs across group boundaries. These presets are selectable from the
front panel.

• An input or output can be assigned to only one group. If you assign an input

or output to a group, and that input or output is already assigned to a different
group, the older grouping is replaced by the new grouping.

• For I/O groups to have any function, at least two groups must be created.

Creating I/O groups

Follow these steps to create I/O groups using the front panel:

NOTE: The illustrations in this section show the HDXP 3216. However, the procedure

applies to all three HDXP models.

1. Press the Esc > button to clear any input buttons, output buttons, or control buttons

that may be lit. The Esc > button blinks once, then turns off.

to clear all selections.

>

CONTROL

PRESET

ENTER

The button blinks once.

ESCVIEW

Figure 37. Clearing All Selections

2. To enter I/O grouping mode, press and hold the Input 1 and Output 1 buttons

simultaneously, until the buttons for all the ungrouped inputs and outputs light green
(approximately 3 seconds). If no groups have been formed, all the input and output
buttons light.

1 2

hold the

utton and

utton.

1 2

17 18

17 18

1 2

1 2

3 Seconds

Ungrouped input and
output buttons light.

Release the Input 1 button
and the Output 1 button.

1
1

Outputs

Figure 38. Selecting I/O Group Mode

HDXP Plus Series Switchers • Operation 27

3. Press and release one of the Control buttons to select a group number:

Press the Enter b

The b

Group# 1 2 3 4

Press and release Input buttons 1 through 4. The selected buttons light.

Press and release Output b

Press the Matr
simultaneously to e

• Press the Enter button to select group 1.

• Press the Preset button to select group 2.

• Press the View

• Press the Esc

button to select group 3.

<

button to select group 4.

>

In the figure 39 example, group 1 is being selected.

utton to select group 1.

utton lights amber to indicate the selection.

CONTROL

ENTER

PRESET

ESCVIEW

Figure 39. Selecting an I/O Group Number

4. Select the desired inputs and outputs to assign to the group by pressing their input

and output buttons. In the example below, inputs and outputs 1 through 4 are being
selected.

INPUTS

1 2 3 4 5 6 7 8

17 18 19 20 21 22 23 24

1 2 3 4 5 6 7 8

Figure 40. Assigning Inputs and Outputs to a Group

5. In order for an input group to be functional, you must create more than one group.

Repeat steps 3 and 4 to create a second input group.

6. If you want to create more I/O groups, repeat steps 3 and 4 again.

7. When finished grouping, press and release the Matrix and Preview buttons to exit the

I/O grouping mode.

Figure 41. Exiting I/O Grouping Mode

Alternatively, you can allow the mode to time out by waiting approximately 30
seconds.

uttons 1 through 4. The selected buttons light.

I / O

MATRIX PREVIEW

ix and Preview button

xit I/O grouping mode.

OUTPUT

HDXP Plus Series Switchers • Operation 28

Viewing I/O groups

HDXP 3232

To see the groupings that have been created:

1. Press and hold the Input 1 and Output 1 buttons until all ungrouped buttons light

green (approximately 3 seconds).

2. Press the Control button for the group number you want to view (Enter = group 1,

Preset = group 2, View < = group 3, and Esc > = group 4). The buttons for all inputs
and outputs in that group light green.

3. To view another group, repeat step 2.

4. When finished viewing groups, wait 30 seconds for grouping mode to time out, or

press the Matrix and Preview buttons simultaneously.

Saving and Recalling Presets

The current configuration (configuration 0) can be saved as a preset in any one of 32
preset memory addresses. Preset locations are assigned to the input buttons and (where
necessary) output buttons. Up to 32 presets can be selected from the front panel to be
either saved or recalled. When a preset is recalled from memory via the front panel, it
becomes the current configuration.

NOTES:

• Presets cannot be viewed from the front panel unless recalled as the current

configuration. Presets that are not the current configuration can be viewed using
the Matrix Switcher Control Program (see the Matrix Software section beginning
on page 67 for more details).

The current configuration and all other presets are stored in non-volatile memory.
When power is removed and restored, the current configuration remains active
and all presets are retained.

• When a preset is recalled, it replaces the current configuration, which is lost

unless it is also stored as a preset. The recalled preset overwrites all of the
current configuration ties in favor of its own ties.

• Figure 42 shows the presets associated with the input and output buttons on

each HDXP model. (On the HDXP 1616, which has only 16 input connectors,
input buttons 17 through 32 are used for presets, but not for input selection.)

Preset

Preset

1

1

Preset3Preset

2

2 3 4 5 6 7 8 9 10 11 12 13 14 15 16

Preset5Preset

4

Preset

6

Preset8Preset

7

Preset

Preset11Preset

10

9

Preset13Preset14Preset

12

Preset

15

17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32

Preset

Preset

17

HDXP 3216 and HDXP 1616

Preset

1

1

Preset19Preset

18

Preset

Preset3Preset

2

2 3 4 5 6 7 8 9 10 11 12 13 14 15 16

Preset21Preset

20

Preset5Preset

4

Preset

23

Preset

7

Preset24Preset

Preset8Preset

INPUTS

22

6

Preset

Preset27Preset

26

25

Preset

Preset11Preset

10

9

Preset29Preset30Preset

28

Preset13Preset14Preset

12

Preset

31

Preset

15

17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32

Preset

Preset

18

Preset19Preset

17

Figure 42. Preset Locations on the HDXP 3232, 3216, and 1616

Preset21Preset

20

Preset

22

Preset24Preset

23

Preset

Preset27Preset

26

25

Preset29Preset30Preset

28

Preset

31

HDXP Plus Series Switchers • Operation 29

16

I
N
P
U

T

S

32

16

32

Saving a preset

Press the Esc

Red

Press and release an input button.
The b

preset

Follow these steps to save the current configuration (set of ties) as a preset. The steps
show the front panel indications that result from your action.

NOTE: The illustrations for this procedure show the HDXP 3216. However, the

information applies to all HDXP models.

1. Press and release the Esc > button.

to clear all selections.

>

CONTROL

PRESET

ENTER

The button blinks once.

Figure 43. Clearing All Selections

2. Press and hold the Preset button for approximately 2 seconds, until it blinks.

ESCVIEW

2 seconds

PRESET PRESET

Press and hold the Preset button until it blinks.

All input buttons with assigned presets light red.
If you then save the configuration to a lit preset number,
the configuration data at that preset location will be overwritten.

= Blinking button

(Preset Assigned)

1 2

1 2

17 18

17 18

Unlit

(No Preset Assigned)

Inputs

Figure 44. Entering Save Preset Mode

In this illustration, preset 2 has already been assigned; therefore, the Input 2 button
lights red when preset mode is entered.

3. Press and release the input or output button for the desired preset number.

utton blinks red to indicate that this

number is selected but not saved.

INPUTS

1 2 3 4 5 6 7 8

17 18 19 20 21 22 23 24

The Enter button blinks to
indicate the need to save the
preset.

The Preset button continues to
blink.

ENTER

C O N T R O L

PRESET

ESCVIEW

= Blinking button

Figure 45. Selecting the Preset Number

HDXP Plus Series Switchers • Operation 30

4. Press and release the Enter button. The current configuration is now stored in the

The Enter and Preset b
become unlit or retur
bac

Press the Enter button to

Press the Esc

The button blinks once.

Red

(No Preset Assigned)

selected memory location.

save the preset.

C O N T R O L

PRESET

ENTER

kground illumination.

n to

ESCVIEW

All input buttons become unlit or
return to background illumination.

uttons

Figure 46. Press the Enter Button

Recalling a preset

Follow these steps to recall a preset (set of ties) to be the current configuration. The steps
below show the front panel indications that result from your action.

NOTE: The illustrations for this procedure show the HDXP 3216. However, the

information applies to all HDXP models.

1. Press and release the Esc > button.

to clear all selections.

>

CONTROL

ENTER

PRESET

ESCVIEW

Figure 47. Clear All Selections

2. Press and release the Preset button.

(Preset Assigned)

Press and release the Preset button.

PRESET

The Preset button lights.

All input buttons with

assigned presets light red.

1 2

1 2

17 18

17 18

Unlit

Inputs

Figure 48. Entering Recall Preset Mode

In the example in figure 48, the Input 2 button lights red, because a preset has been
assigned to it. Input button 17 does not light, because no preset has been assigned
to it.

HDXP Plus Series Switchers • Operation 31

3. Press and release the input or output button for the desired preset. In figure 49,

The Enter and Preset
b
retur
illumination.

Press the Enter button to

preset 1 (Input button 1) is selected.

Press and release the Input 1 button.
The button blinks red to indicate that this

preset number is selected but not recalled.

2

1

17

3 4

18

19 20

= Blinking Button

5

21

6

22

7 8

2324

INPUTS

9
2

C O N T R O L

PRESET

ENTER

The Enter button blinks
to indicate the need to
recall the preset.

ESCVIEW

Figure 49. Select the Preset

4. Press and release the Enter button (see figure 50). The configuration stored in

selected memory location is now the current configuration and can be viewed in
view-only mode (see Viewing the Configuration on page 24).

recall the preset.

C O N T R O L

PRESET

ENTER

uttons become unlit or

n to background

ESCVIEW

All input buttons become unlit or
return to background illumination.

1 2

1 2

17 18

17 18

Inputs

Figure 50. Pressing Enter to Recall the Preset

5. Press and release the View < button to return the HDXP to normal switcher

operation.

HDXP Plus Series Switchers • Operation 32

Muting and Unmuting Outputs

Press the Esc

The button blinks once.

<

Press and

Press and

Mute outputs one at a time.

You can mute and unmute the outputs on the HDXP using the front panel. (You can also
mute and unmute them via SIS commands, the Windows-based control software, and the
web pages.)

NOTE: Mutings are saved to memory. When power is removed and restored, the

mute settings are retained.

Muting an output

Follow these steps to mute an output:

1. Press the Esc > button to clear any input button indications, output button

indications, or control button indications that may be on.

to clear all selections.

>

CONTROL

PRESET

ENTER

Figure 51. Clearing All Selections

2. Press and release the View < button to enter view-only mode. The View < button

lights red, and all untied output buttons light green.

Press the View
enter view-only mode.

C O N T R O L

PRESET

ENTER

The View button lights red.

ESCVIEW

button to

ESCVIEW

All output buttons that have
not been tied light green.

Figure 52. Entering View-only Mode

3. Press and hold the button for the desired output until the output button starts to blink

(approximately 2 seconds). This indicates that the output is muted.

4. Repeat step 3 for each output that you want to mute.

In the following illustration, outputs 3 and 4 are muted.

2 seconds

3

hold the Output 3 button.

2 seconds

4

hold the Output 4 button.

= Blinking button

The button blinks green to indicate

that the outputs are muted.

The b

utton blinks green to indicate

that the outputs are muted.

3

4

Figure 53. Muting the Outputs

HDXP Plus Series Switchers • Operation 33

NOTE: The front panel times out after 30 seconds, and the View < and the

Press the View button
to e

The
unlit or retur
bac

utton lights green to indicate

that the outputs are not muted.

that the outputs are not muted.

Unmute outputs one at a time.

blinking output buttons become unlit or return to background lighting. If you
want to mute another output after a timeout, you must press the View < button
again (repeat steps 2 and 3).

5. When finished muting, press and release the View < button to exit view-only mode, or

wait for the front panel to time out (approximately 30 seconds).

xit view-only mode.

VIEW

View button becomes

kground illumination.

All input and output buttons
become unlit or return to
background illumination.

ns to

Figure 54. Exiting View-only Mode

Unmuting an output

1. Press and release the View < button to enter view-only mode. The View < button

lights red, and the buttons for any muted inputs begin blinking green.

2. One at a time, press and hold the button for each output that you want to unmute

until the button lights steadily (approximately 2 seconds).

In the following illustration, outputs 3 and 4 are unmuted.

2 seconds

3

Press and hold the Output 3 button.

2 seconds

4

Press and hold the Output 4 button.

= Blinking button

The b

The button lights green to indicate

3

4

Figure 55. Unmuting the Outputs

3. Press the View < button to exit view-only mode, or wait for the front panel to time out

after approximately 30 seconds.

HDXP Plus Series Switchers • Operation 34

Locking the Front Panel (Executive Mode)

Press and hold the Matrix and
Pre
toggle

link

Press and hold
b
bac

The front panel security lockout (executive mode) limits the operation of the HDXP from
the front panel. When the switcher is locked, all of the front panel functions are disabled
except for the view-only mode functions (see Viewing the Configuration on page 24)
and front panel lock mode selection.

To toggle executive mode on and off, press and hold the Matrix and Preview buttons until
the two buttons blink twice (approximately 3 seconds).

view buttons simultaneously to

executive mode on or off.

I / O

MATRIX PREVIEW

2 seconds

I / O

MATRIX PREVIEW

The Matrix and
Preview buttons b
twice to indicate the
mode change.
Release the buttons.

Figure 56. Toggling Front Panel Lock On and Off

If you press a front panel button when the switcher is locked, the Matrix and Preview
buttons flash twice, then return to their previous state.

NOTE: This does not occur in view-only mode or when you press the two I/O buttons

to enter or exit executive mode.

Setting the Button Background Illumination

You can set the buttons on the front panel to have amber background illumination at all
times, or you can turn the background illumination off.

To toggle the background illumination on or off, press and hold the Input 1 and Input 2
buttons until the button background changes (approximately 2 seconds).

the Input 1 and Input 2

uttons simultaneously to toggle

kground illumination mode on or off.

1 2

17 18

2 seconds

1 2

Release the Input 1
and Input 2 buttons.

17 18

Figure 57. Toggling Background Illumination On or Off

HDXP Plus Series Switchers • Operation 35

Selecting the RS-232 or RS-422 Protocol and Baud Rate

Press and
Vie

Press and release the button(s) to configure the port as

The selected b
In this

The HDXP switchers can support either RS-232 or RS-422 serial communication
protocol, and operate at 9600, 19200, 38400, and 115200 baud rates. The settings of
these variables can be viewed and changed from the front panel.

NOTE: This information applies to only the rear panel Remote RS232/RS422 port.

The front panel Config port is RS-232 only; RS-422 cannot be selected for it.

View and configure the serial communications settings as follows:

1. To enter serial port configuration mode, simultaneously press and hold all Control

buttons (Enter, Preset, View <, and Esc >) until all buttons light (approximately
2 seconds).

hold the Enter, Preset,

w <, and Esc > buttons.

C O N T R O L

PRESET

ENTER

— 38400 Esc > — 115200

<

ESCVIEW

ENTER

PRESET

C O N T R O L

ESCVIEW

= Blinking button

2 seconds

All Control buttons light with one flashing.
Both I/O buttons light with one flashing.
The flashing Control button indicates the baud rate
Enter — 9600 Preset — 19200
View

The flashing I/O button indicates the protocol as follows:
Matrix — RS-232 Preview — RS-422/RS-485

In this example, the port is set to RS-232 at 9600 baud.

I / O

MATRIX PREVIEW

as follows:

Figure 58. Enabling Serial Port Configuration Mode

2. Release the Control buttons.

3. To change a value, press and release the button that relates to the desired value.

Baud rate:

• Enter selects 9600 baud.

• Preset selects 19200.

• View

• Esc

selects 38400 baud.

<

selects 115200 baud.

>

Protocol:

• Matrix selects RS-232

• Preview selects RS-422.

follows:
Baud rate:
Enter — 9600 Preset — 19200

— 38400 Esc > — 115200

View

<

Serial protocol:
Matrix — RS-232 Preview — RS-422/RS-485

uttons blink and the others remain lit.

example, the port is set to RS-422 at 38400 baud.

= Blinking button

ENTER

C O N T R O L

PRESET

I / O

ESCVIEW

MATRIX PREVIEW

Figure 59. Selecting RS-232 or RS-422 and the Baud Rate

HDXP Plus Series Switchers • Operation 36

4. Press and release an input or output button to exit the serial port configuration mode.

All Control and I/O buttons become unlit

input or output b

r

hold

The I/O b
Continue to hold the Matr
output b

Release the Matrix and Preview buttons.

Resetting

Press and release an

utton.

5

or return to background illumination.

C O N T R O L

ENTER

PRESET

ESCVIEW

I / O

MATRIX PREVIEW

Figure 60. Exiting Serial Port Configuration Mode

There are several methods by which you can reset the HDXP, and some of these methods
allow for four levels of resetting. The following reset methods are available on the HDXP:

• Front panel buttons

• Rear panel reset button

• SIS commands

• Windows-based control software

The front panel and rear panel reset methods are discussed in this section. For information
about resetting via SIS commands, see the Remote Configuration and Control section
beginning on page 45. For information about using the Windows-based software to reset,
see the Matrix Software section beginning on page 67.

Resetting using front panel buttons

The front panel (system) reset is identical to the E ZXXX } SIS command, which returns
the HDXP to its factory-set defaults (see the Remote Configuration and Control
section). A system reset clears all ties, presets, and output muting, and resets all I/O
grouping.

To reset the switcher to the factory default settings, press and hold the Matrix and
Preview buttons while you apply AC power to the switcher.

NOTE: System reset does not reset the Internet protocol (IP) settings or replace

user-installed firmware.

Press and
while you apply power to the switcher.

the Matrix and Preview buttons

I / O

MATRIX PREVIEW

Powe

uttons blink red, green, amber, then off.

uttons become unlit and the Matrix button lights green.

ix and Preview buttons until all input and

Figure 61. Resetting the System from the Front Panel

HDXP Plus Series Switchers • Operation 37

Resetting using the rear panel Reset button

The rear panel has a Reset button that initiates four levels of matrix switcher resets. This
button is recessed; it can be accessed with a pointed stylus, ballpoint pen, or an Extron
Tweeker (a small screwdriver provided with the unit). While the switcher is running or while
you are applying power to it, press and hold in the button for the number of seconds
required for the desired reset level.

The table below provides a summary of the rear panel reset modes.

Reset Modes Summary

Mode Activation Result Purpose

1 Hold in the Reset button while applying

power to the switcher.

3 Hold in the Reset button until

the Reset LED blinks once (after
approximately 3 seconds); then within
1 second press Reset momentarily
(for less than 1 second).

4 Hold in the Reset button until the

Reset LED blinks twice (once after
approximately 3 seconds and again
after 6 seconds); then within 1 second
press Reset momentarily (for less than
1 second).

5 Hold in the Reset button until the

Reset LED blinks three times (once
after approximately 3 seconds, again
after 6 seconds, and then again after
9 seconds); then within 1 second
press Reset momentarily (for less than
1 second).

Restores the factory-installed firmware. It
does not clear the current configuration.

Turns events (such as on and off. During
resetting, the Reset LED blinks two times
if events are starting or three times if
events are stopping.

• Enables ARP capability.

• Sets the IP address, subnet address,

and gateway address to the factory
defaults.

• Sets port mapping to the factory

default.

• Turns DHCP off.

• Turn events off.

The Reset LED blinks four times in quick
succession during the reset.

Performs a complete reset to factory
defaults (with the exception of the
firmware), which includes:

• Everything mode 4 does

• Reset of almost all real time

adjustments:

• Clears all ties, presets, audio or

RS-232 mutes, and I/O grouping.

• Resets all IP options.

• Removes or clears all switcher

files.

The reset LED blinks four times in quick
succession during the reset.

Mode 1 can be
used to remove a
version of firmware
if incompatibility
issues arise.

Mode 3 is useful
for troubleshooting.

Mode 4 enables
you to set
IP address
information using
ARP and the MAC
address.

It does not replace
any user-installed
firmware.

Mode 5 is useful
if you want to
start over with
configuration and
uploading and also
to replace events.

NOTE: Mode 5 reset clears most adjustments. To save these settings, use the Matrix Switchers

Control Program and select Save MATRIX settings as... from the File menu before you
perform this reset (see the Matrix Switcher Control Program help file for more information).

HDXP Plus Series Switchers • Operation 38

Soft system resets

The HDXPs have three soft resets available that restore various tiers of switcher settings
to their default settings.

• Events (mode 3) reset — This function toggles the monitoring of events on or off (if

events monitoring was on, this function turns it off; if monitoring was on, the HDXP
turns it off).

• IP settings (mode 4) reset — The IP settings reset performs the following functions:

• Enables Arp program capability.

• Resets the IP address to the factory default (192.168.254.254).

• Resets the subnet mask to the factory default (255.255.0.0).

• Resets the gateway address to its factory default (0.0.0.0).

• Resets port mapping to the factory default (port 80).

• Turns DHCP off.

• Turns events off.

NOTE: An IP settings reset does not replace any user-installed firmware.

• Absolute (mode 5) reset — Absolute reset restores the switcher to the default

factory conditions. This function is identical to the E ZQQQ } SIS command (see the

Resets commands on page 60).

To perform a soft reset of the HDXP from the rear panel:

1. Press and hold in the Reset button until the front panel Matrix and Preview buttons

and the back panel Reset LED blink once (for events reset), twice (for system reset),
or three times (for absolute reset).

Press and hold

the Reset button.

= Blink three times, 3 = blink four times

RESET

9 seconds

4

Reset LED blinks

three times.

3

RESET

Release, then

immediately

press and release again.

4

RESET

Reset LED blinks

four times.

Figure 62. Whole Switcher and Absolute Resets

2. Release the Reset button, then immediately press and release the Reset button

again. No reset is performed if the second momentary press does not occur within
1 second.

HDXP Plus Series Switchers • Operation 39

Hard reset

Press and hold the Reset button while you apply power to the switcher.

The b
Continue to hold the Reset b

n

to unlit and the Matr

The hard reset function restores the HDXP to the base firmware with which it was
shipped. After a hard reset, events do not automatically start, but user settings and files
are restored.

NOTE: The hard reset restores the factory-installed firmware. The switcher reverts

to the last successfully loaded firmware the next time power is cycled off and on
unless a firmware update is performed before the power cycle.

To perform a hard reset:

1. If necessary, turn off power to the switcher.

2. Press and hold in the Reset button on the rear panel while you apply AC power to

the switcher.

RESET

Power

uttons blink and then turn off.

Figure 63. Hard Reset

Troubleshooting

This section gives recommendations on what to do if you have problems operating the
switcher:

1. Ensure that all devices are plugged in and powered on. The switcher is receiving

power if the back panel Reset/Power LED is lit green.

2. Check to see if one or more outputs are muted.

3. Ensure an active input is selected for output on the switcher.

4. Ensure that the proper signal format is supplied.

5. Check the cabling and make corrections as necessary.

6. Terminate unused inputs and outputs with 75-ohm BNC connectors.

7. Call the Extron S3 Support Hotline if necessary.

utton until all input and output buttons retur

ix and Preview buttons light.

RESET

Release the Reset button.

HDXP Plus Series Switchers • Operation 40

Configuration Worksheets

Fill in the preset number and use colors, or dashes, etc. to make connecting lines .

Input sources

51

Rather than trying to remember the configuration for each preset, use worksheets to
record this information. Make copies of the blank worksheet at the end of this section,
and use one for each preset configuration. Cross out all unused or inactive inputs and
outputs. The worksheet is generic for all models of HDXP. Disregard or cross out boxes
for inputs and outputs that your switcher does not have.

Worksheet Example 1: System Equipment

Figure 64 shows a worksheet for an HDXP in a fictional organization with the system
hardware annotated. Inputs 10, 11, and 13 – 16 have no connection in this organization,
so they have been crossed out on the worksheet.

SDI/

#3

#1

VTR

#1

Conf.
Room

#2

Podium
monitor

#2

#3

Demo
Room

Station

#1

Weekly status mtg 3

SDI/

SDI/

HD-SDI
Camera

#2

HD-SDI
Camera

monitor

HD-SDI

Camera #1

Main

podium

1 2 3 4 5 6 7 8

1

1 2 3 4 5 6 7 8

Main hall#1Main hall#2Podium

Preset # Title: Video ties:

Editing

VTR

VTR

Output destinations

Editing

Station

#2

Lobby

monitor

Editing
Station

#3

9 10 11 12

910111213141

VTG 400

13 14 15 16

Figure 64. Worksheet Example 1: System Equipment

Inputs include VTRs, editing stations, SDI/HD-SDI cameras, and an Extron VTG 400.
Output devices include various SDI/HD-SDI monitors.

The VTG 400 video test generator connected to input 12 enables a video test pattern
to be sent to one, several, or all output devices for problem isolation or adjustment
purposes.

6

HDXP Plus Series Switchers • Operation 41

Worksheet Example 2: Daily Configuration

Fill in the preset number and use colors, dashes, etc., to make connecting lines.

Input sources

51

Figure 65 continues from worksheet example 1 by showing the video ties that make up
the configuration of preset 1. A solid ink line shows video ties.

SDI/
HD-SDI
Camera

#3

VTR

#1

#2

#1

Station

#3

SDI/

SDI/

HD-SDI

HD-SDI

Camera

Camera #1

podium

#2

Main

1 2 345678

1

Editing

VTR

VTR

12345678

Main hall#1Main hall#2Podium

monitor

#1

Conf.
Room

Podium
monitor

#2

Demo
Room

Editing
Station

#2

Lobby

monitor

Editing

Station

#3

VTG 400

9101112

910111213141

Output destinations

Preset # Title: Video ties:

Daily configuration 3

Figure 65. Worksheet Example 2: Daily Configuration

In this example:

• The image of the presenter, from the main podium camera (input 1), is:

• Displayed in the main hall (output 1)

• Displayed in the conference room (output 4) to the overflow crowd

• Displayed in the lobby (output 8)

• Displayed in the Demo Room (output 6)

• The presenter has a presentation stored in the VTR (input 4) that is:

• Displayed in the main hall (output 2)

• Displayed locally on the #2 podium (output 3).

13 14 15 16

6

HDXP Plus Series Switchers • Operation 42

Worksheet Example 3: Test Configuration

Fill in the preset number and use colors, dashes, etc., to make connecting lines.

Input sources

51

The AV system in our fictional organization needs to be fine tuned on a regular basis.
Figure 66 shows a typical test configuration, with an Extron video test generator (input 12)
generating a test pattern to all monitors (outputs 1, 2, 3, 4, and 8).

SDI/

#3

VTR

#1

#2

Station

#1

Editing

Station

#3

SDI/

HD-SDI

Camera #1

podium

SDI/

HD-SDI

HD-SDI

Camera

Camera

Main

#2

1 2 345678

1

Editing

VTR

VTR

12345678

Main hall#1Main hall#2Podium

monitor

Conf.

Podium

Room

#1

monitor

Demo
Room

#2

Lobby

monitor

Output destinations

Preset # Title: Video ties:

System test 3

Figure 66. Worksheet Example 3: Test Configuration

Editing
Station

#3

#2

9101112

VTG 400

13 14 15 16

910111213141

6

HDXP Plus Series Switchers • Operation 43

Input Sources

Pr

Fill in the pr

.

26 27 28 29 30 31 32

26 27 28 29 30 31 32

Output Destinations

HDXP Configuration Worksheet

eset number and use colors, or dashes, etc. to make connecting lines. Disregard or cross out the input and output boxes that do not apply to your switcher

1 2345678 910111213141516

17 18 19 20 21 22 23 24 25

1 2345678 910111213141516

HDXP Plus Series Switchers • Operation 44

17 18 19 20 21 22 23 24 25

eset # Title:

Remote Configuration and Control

This section describes the serial connections through which the Extron Simple Instruction
Set (SIS) commands can be issued. It also lists the commands that are available for
controlling and configuring the HDXP switchers. Topics include:

• Serial Ports

• Ethernet Port

• Host-to-Switcher Instructions

• Switcher-Initiated Messages

• Switcher Error Responses

• Using the Command and Response Table for SIS Commands

• Command and Response Table for SIS Commands

Serial Ports

The HDXP can support either RS-232 or RS-422 serial communication protocol and can
operate at 9600, 19200, 38400, or 115200 baud rates (see Selecting the RS-232 and

RS-422 Protocol and Baud Rate on page 36 to set the baud rate for your switcher).

The HDXP has two ports for serial control, both of which enable use of SIS commands
and the Matrix Switcher Control Program. The default protocol for these ports is:

9600 baud, 8 data bits, 1 stop bit, no parity, no flow control

The HDXP serial ports can be connected to the serial port of a host device such as a
computer running the Extron DataViewer utility, an RS-232 capable PDA, or a control
system. This connection makes software control of the switcher possible.

• Rear Panel RS232/RS422 port: The rear panel 9-pin D female connector labeled

Remote RS232/RS422 can be connected to the serial port of a host device for
RS-232 or RS-422 control of the HDXP. For the pin assignments for this port, see

RS-232 and RS-422 Remote Connections on page 11.

• Front Panel RS-232 Port (HDXP 3232 Plus only): The front panel TRS connector

labeled Config can be connected to a host device for RS-232 control only.

The optional 2.5 mm cable can be ordered separately and used to connect the
HDXP 3232 Plus to the host serial port. For connection information for this cable, see

RS-232 Config connector (front panel) on page 11.

HDXP Plus Series Switchers • Remote Configuration and Control 45

Ethernet Port

Ethernet Cable

Default IP Addresses

The rear panel Ethernet connector on the switcher can be connected to an Ethernet
LAN or WAN. Communication between the switcher and the controlling device can be
via Extron DataViewer or Telnet (a TCP socket using port 23). The Telnet port can be
changed, if necessary, via SIS (for information on connecting via Telnet, see Connecting

as a Telnet Client on page 115).

The Ethernet connection makes SIS control of the switcher possible using a computer
connected to the same LAN or WAN. The SIS commands and behavior of the product
are identical to the commands and behavior the product exhibits when you are
communicating with it via a serial port.

The Ethernet cable must be properly terminated for your application as either a
straight-through cable or a crossover cable (for pin assignments for these cables, see

Ethernet Connection on page 10).

To access the HDXP switcher via the Ethernet port, obtain the IP address of the switcher
(and the subnet mask and gateway address if needed) from your network administrator.
If the IP address has been changed to an address comprised of words and characters,
you can determine the actual numeric IP address using the ping (ICMP) utility (see

Setting an IP Address on page 113 for more details). If the addresses have not been

changed, the factory-specified defaults are:

• IP address: 192.168.254.254

• Subnet mask: 255.255.0.0

• Gateway address: 0.0.0.0

Establishing an Ethernet Connection

Establish a network connection to an HDXP switcher as follows:

1. Open a TCP connection to port 23, using the IP address of the switcher. A variety of

methods are available for making this connection, including Telnet or utilities such as
Extron DataViewer.

The switcher responds with a copyright message that includes the date, the name of
the product, firmware version, part number, and the current date and time.

NOTES:

• If the switcher is not password-protected, the device is ready to accept SIS

commands immediately after it sends the copyright message.

• If the switcher is password-protected, a Password prompt appears below the

copyright message.

2. If the switcher is password-protected, enter the appropriate administrator or user

password.

HDXP Plus Series Switchers • Remote Configuration and Control 46

3. If the password is accepted, the switcher responds with Login User or Login

Administrator

4. If the password is not accepted, the Password prompt reappears.

.

Number of Connections

An HDXP switcher can have up to 200 simultaneous TCP connections, including all http
and Telnet connections. When the connection limit is reached, the switcher accepts no
new connections until some have been closed. No error message or indication is given
that the connection limit has been reached. To maximize performance, keep the number
of connections low and close unnecessary sockets.

Verbose Mode

The connection to an HDXP switcher can be used to monitor for changes that occur on
the switcher, such as front panel operations and SIS commands from other connections
or a serial port. To receive change notices from the switcher, you must enable verbose
mode 1 or 3 (see Verbose Mode Commands on page 66). In verbose mode 1 or 3,
changes are reported in messages that resemble SIS command responses.

Host-to-Switcher Instructions

The HDXP accepts SIS (Simple Instruction Set) commands through the
RS-232/RS-422 and Ethernet ports. SIS commands consist of one or more characters
per command field. They do not require any special characters to begin or end the
command character sequence. Each switcher response to an SIS command ends with
a carriage return and a line feed (CR/LF = ]), which signals the end of the response
character string. A string is one or more characters.

Switcher-Initiated Messages

When a local event such as a front panel operation occurs, the switcher responds
by sending a message to the host. The switcher-initiated messages are listed below
(underlined).

With an RS-232 or RS-422 connection:

(c) Copyright 20nn, Extron Electronics HDXP Plus Series, Vn.nn, 60-nnn-01

With an Internet connection:

(c) Copyright 20nn, Extron Electronics HDXP Plus Series, Vn.nn, 60-nnn-01

Ddd, DD Mmm YYYY HH:MM:SS

The switcher initiates the copyright message when it is first powered on or when
connection via Internet protocol (IP) is established. Vn.nn is the firmware version number,

60-nnn-01 is the HDXP model part number, and 20nn is the copyright year.

]

Password:

The switcher initiates the password message immediately after the copyright message
when the controlling system is connected using TCP/IP or Telnet and the switcher is
password protected. This message means that the switcher requires an administrator or
user level password before it will perform the commands entered via this link.

NOTE: The Password prompt dialog box is redisplayed if an incorrect password is

entered.

]

]

]

HDXP Plus Series Switchers • Remote Configuration and Control 47

]

Login Administrator

]

Login User

The switcher initiates the login message when a correct administrator or user password
has been entered. If the user and administrator passwords are the same, the switcher
defaults to administrator privileges.

]

Qik

The switcher initiates the Qik message when a front panel switching or preset recall
operation has occurred.

]

Sprnn

The switcher initiates the Spr message when a memory preset has been saved from the
front panel. nn is the preset number.

Vmtnn *x

]

The switcher initiates the Vmt message when a video output mute is toggled on or off
from the front panel. nn is the output number, • is a space, and x is the mute status:

1 = on, 0 = off.

]

Exen

The switcher initiates the Exe message when executive mode is toggled on or off from the
front panel. n is the executive mode status: 1 = on, 0 = off.

Switcher Error Responses

]

]

When the HDXP receives an SIS command and determines that it is valid, it performs the
command and sends a response to the host device. If the switcher is unable to perform
the command because the command is invalid or contains invalid parameters, the
switcher returns an error response to the host. The error response codes are:

E01 — Invalid input channel number (too large)
E10 — Invalid command
E11 — Invalid preset number (too large)
E12 — Invalid output number or port number
E13 — Invalid value (out of range)
E14 — Command not available for this configuration
E17 — Timeout (caused only by direct write of global presets)
E21 — Invalid room number
E22 — Busy
E24 — Privilege violation (Ethernet and Extron software only)
E25 — Device not present
E26 — Maximum number of connections exceeded
E27 — Invalid event number
E28 — Bad file name or file not found

NOTE: User privileges extend to all view and read commands except reading the

administrator password. Users can also create ties, creating and recall presets, and
mute outputs.

HDXP Plus Series Switchers • Remote Configuration and Control 48

Using the Command and Response Table for SIS Commands

Space

The command and response table begins on page 54. Lowercase letters are
acceptable in the command field except where indicated. The table below shows the
hexadecimal equivalent of each ASCII character used in the command and response
table.

ASCII to Hex Conversion Table

•

Figure 67. ASCII to Hexadecimal Conversion

Symbols are used throughout the table to represent variables in the command and
response fields. Command and response examples are shown throughout the table.

Symbol Definitions

]

= Carriage return and line feed

}

= Carriage return (no line feed)

|

= Pipe character (alternative for carriage return, no line feed)

• = Space

E

= <Escape> key

W = Alternative for <Escape> key

NOTE: Input and output numbers in commands can be entered as 1-digit, 2-digit, or 3-digit

numbers. All input and output numbers are reported as 2-digit numbers in the response.

24, 27, 28

= E24, E27, and E28 error codes. These superscripts indicate the error message

displayed if the command is entered incorrectly or with invalid parameters (see

Switcher Error Responses on page 48).

X!

= Input number

HDXP 1616: 1 – 16
HDXP 3216 and 3232: 1 – 32

X@

= Input number (for tie)

HDXP 1616: 0 – 16
HDXP 3216 and 3232: 0 – 32

NOTE: Input 0 = muted input

X#

= Output number

HDXP 1616 and 3216: 01 – 17
HDXP 3232: 01 – 33

X%

= Output reclocking rate

00 = Auto (default) 03 = 177 (component PAL) 06 = 540
01 = Bypass 04 = 270 07 = 1485
02 = 143 (component NTSC) 05 = 360 08 = 2970

X^
X&

= Total inputs in the matrix

= Total outputs in the matrix

HDXP Plus Series Switchers • Remote Configuration and Control 49

X*

= Room number (for room presets): 0 – 10. (Each room can have up to ten presets

assigned.)

NOTE: A room is a subset of operator-selected outputs that relate to each other.

The HDXP switcher supports up to 10 rooms, each of which can consist of from 1
to 16 outputs per room.

X(

= On and off status (executive mode or power supply)

0 = off or disabled
1 = on or enabled

X1)

= Group number (for I/O grouping): 0 – 4 (0 = no group)

X1!

= Global preset number: 0 – 32 (0 = current configuration)

X1@

= Room preset number: 0 – 10 (0 = current configuration for the room)

NOTE: A room preset is a stored configuration with all of the outputs assigned to a

single room. When a room preset is retrieved from memory, it becomes the current
configuration.

X1$

= Output mute status

0 = Unmuted
1 = Muted

X1%

= Output rate: nnn.nn

---- = bypass mode

0000 = no connection (rate mismatch)
nnnn = actual rate

X1^

X1&

X1*

X1(
X2)
X2!

X2@
X2#

• 12 characters maximum for global and room preset names

• 11 characters maximum for room names

Valid characters are:

X2%

= Dirty RAM status

1 = RAM needs to be saved to Flash memory.
0 = RAM has been saved to Flash memory (safe to power off or reset).

= Time in tens of milliseconds to wait for characters coming into a serial port

before terminating the connection.
Default is 10 = 100 ms; maximum is 32,767.

= Time in tens of milliseconds to wait between characters coming into a serial port before

terminating the connection.
Default is 2 = 20 ms; maximum is 32,767 ms.

= Firmware version number to second decimal place (n.nn)

= Verbose firmware version: version – description – upload date and time.

= Signal status

0 = No signal at input
1 = Signal at input

= Temperature (degrees Fahrenheit)

= Name

Upper- and lowercase letters (a – z, A – Z)
Numerals 0 – 9
Spaces
Special characters: " + _ : = / and {space}

= Matrix name (up to 240 characters)

NOTE: The following characters are invalid in the name:

~ , @ [ ] { } ' < > " ; \ | and ?

HDXP Plus Series Switchers • Remote Configuration and Control 50

X2^

= GMT date and time (read) in the format

Www, • DD • Mmm • YYYY • HH:MM:SS
Www = name of the day of the week (Mon through Sun)
DD = day of the month (01 through 31)
Mmm = Name of the month (Jan through Dec)
YYYY = year (20nn)
HH = hour (00 through 24)
MM = minutes (00 through 59)
SS = seconds (00 through 59)

• = space

X2&

= IP address (nnn.nnn.nnn.nnn). Leading zeros in each of the four fields are

optional.

X2*

= E-mail event number: 1 – 64

X2(

= Default name (Factory default name consisting of model name plus the

last three character pairs of MAC address)
Example: HDXP-Plus-Serie-00-2E-C7

X3)

= Password (12 characters maximum)

NOTE: The following characters are invalid in the password:

~ , + @ = [ ] { } ‘ < > " ; : \ | ? and {space}.

X3!

= Connection security level

0 = anonymous
1 – 10 = Extended security levels 1 through 10
11 = User level
12 = Administrator level

The response is returned as two digits with a leading zero if needed.

X3@

= E-mail user name (e-mail name for the HDXP) (240 characters maximum)

X3#

= E-mail address: Acceptable e-mail address format (for example, [e-mail])

X3$

= Hardware (MAC) address (nn-nn-nn-nn)

X3%

= Number of open connections (0 – 255)

X3&

= GMT date (MM/DD/YY • HH:MM:SS)

X3*

= Mail domain name (Standard domain name conventions apply.

X3(

= GMT offset (-12.0 through +14.0 hours and minutes removed from

X4)

= Daylight Savings time

X4!

= E-mail account number (65 through 72)

X4@

= Notify when?

X4#

= Notification selections

X4$

= Notify status for reading (16-digit number). For each digit,

X4%

= DHCP status

The media access code (MAC) or hardware address is an identification code for the unit,
consisting of six pairs of alphanumeric characters. This address cannot be changed.

Example: extron.com)

Greenwich Mean Time)

0 = Daylight savings time off or ignored
1 = Daylight savings time on (used in the northern hemisphere [USA]

and parts of Europe and Brazil)

0 = No response
1 = Fail or missing
2 = Fixed and restored
3 = Both 1 and 2

HDXP 3216 and 3232: 01 – 32 = Inputs 1 through 32
HDXP 1616: 01 – 16 = Inputs 1 through 16
Power supply: 98

0 = Do not notify
1 = Notify

0 = Off
1 = On

HDXP Plus Series Switchers • Remote Configuration and Control 51

X4^

= Telnet port number

01 = Remote RS232/RS422 port on rear panel
02 = Config port on front panel

NOTE: The port number is represented as two ASCII characters (2 bytes).
For example, Port 02 is represented as 30 32 in hexadecimal.

X4&

= Baud rate (9600, 19200, 38400, or 115200)

X4*

= Parity (odd, even, none, mark, or space). Only the first letter is required.

X4(

= Data bits (7 or 8)

X5)

= Stop bits (1 or 2)

X5!

= Port type

0 = RS-232
1 = RS-422

X5@

= Flow control (Hardware, Software, or None). Only the first letter is required.

X5#

= Data pacing (0000 – 1000 milliseconds between bytes). Default is 0 ms.

X5%

= Command data section

NOTE: For web encoding only: Data is directed to the specified port and must

be encoded if it is not alphanumeric. Since data can include either command
terminator, it must be encoded as follows when used within the data section:

• Space (hex 20) should be encoded as %20 (hex 25 32 30)

• Plus sign (hex 2B) should be encoded as %2B (hex 25 32 42)

X5^

= Parameter to set the Length of a message to receive or the Delimiter value.

# = Byte count or a single ASCII character in decimal.

X5&

= IP address converted into a single 32-bit number. Example: 10.13.0.254

becomes (10*256*256*256) + (13*256*256) + (0*256) + 254, which becomes
167,772,160 + 851,968 + 254, which equals 168,624,382.

X5*

= Subnet mask (###.###.###.###). Leading zeros in each of the four fields are

optional. Default is 255.255.0.0.

X5(

= Gateway IP address (nnn.nnn.nnn.nnn). Leading zeros in each of the four

fields are optional.

X6)

= Event number (0 – 99)

X6!

= Event buffer

0 = Receive
1 = User
2 = NVRAM

X6@

= Event buffer offset (0 to maximum buffer size)

X6#

= Event data size

b = bit
B = byte (8 bits)
S = short (16 bits)
L = long (32 bits)

NOTE: This parameter is case sensitive.

X6$

= Event data to write

X6%

= Number of bytes to read

HDXP Plus Series Switchers • Remote Configuration and Control 52

X6^

= Event status field:

event_type
event_state
event_paused
error_status
RcvBuff_startptr
RcvBuff_endptr
UsrBuff_startptr
UsrBuff_endptr

X6&

= ASCII digits representing the numeric value of the data element read from the event

buffer. (Leading zeros are suppressed.)

X6*

= Parameter to set either the Length of the message to receive or a Delimiter value

L = byte count (min = 0, max = 32767, and default = 0L [0 byte count])
D = decimal value for the ASCII character (min = 0, max = 00255, and

default = 00000L)

This value is placed before the parameter; for example, 3 byte length = 3L, and the

ASCII 0A delimiter is 10D. The response contains leading zeros.

NOTE: This parameter is case sensitive; you must use uppercase D and L.

X6(

= Priority status for receiving timeouts.

0 = use Send data string command parameters
1 = use Configure receive timeout command parameters
Default = 0.

X7)

= Verbose mode and tagged response status. In verbose mode, system responses

to entries made via other connections are displayed. Tagged responses include the
command entered as well as the response of the unit to it.

0 = neither verbose mode nor tagged responses enabled (default for IP connection)
1 = verbose mode enabled; no tagged responses (default for serial connection)
2 = tagged responses enabled; verbose mode not enabled
3 = both verbose mode and tagged responses enabled

HDXP Plus Series Switchers • Remote Configuration and Control 53

Command and Response Table for SIS Commands

Command

ASCII Command

(Host to Switcher)

Response

(Switcher to Host)

Additional Description

Create Ties

NOTES: • Commands can be entered back-to-back in a string, with no spaces between commands.

Example: 1*1!02*02&003*003%4*8&

• The Quick multiple tie and Tie input to all outputs commands activate all I/O switches simultaneously.

• The HDXP switchers support 1-, 2-, and 3-digit numeric entries (1*1!, 02*02&, or 003*003%).

• The & tie command for RGB, the % command for video, and the ! command for all types of ties can be

used interchangeably.

• To untie an output from all inputs, enter a tie command in which X@ (the input ) = 0.

Tie an input

Quick multiple tie

Tie an input to all outputs

to an output

Example:

Example:

Example:

X@

* X#!

X@

* X# &

X@

* X# %

1*3!

E

+ Q X@ * X# %...X@ * X#!

E

+ Q3 * 4 % 3 * 5 % 3*6!

X@

*!

X@

* &

X@

* %

5 * &

X#

Out

•In X@ • All

OutX# •In X@ • RGB
OutX# •In X@ • Vid

•

Out3

In1 • All

}

]

Qik

}

]

Qik

In X@ • All
In X@ • RGB
In X@ • Vid

•

RGB

]

In5

]
]
]

]

]

Tie input X@ to output X#.
! = all signal types

]

& = RGB

]

% = composite or S-video
(See the second bullet point in

the notes above.)
Tie input 1 to output 3 (any
type).

Tie multiple inputs (X@) to
multiple outputs (
single command.

Tie input 3 video to output 4,
tie input 3 video to output 5,
and tie input 3 to output 6.

Tie input X@ to all outputs.

! = all signal types
& = RGB
% = composite or S-video

(See the second bullet point in
the notes above.)
Tie input 5 RGB to all outputs.

Mute Commands

Video mute

Video unmute

View individual mute status

X#

* 1B Vmt X#*1

X#

* 0B Vmt X# * 0

X#

B

X1$ ]

]

]

Mute output X# video (video
off).

Unmute output X# video
(video on).

View mute status
output X#.

X#

) with a

X1$

for video

NOTE:

X@

= Input number (for ties) 0 – maximum number of inputs for your model (0 = untied)

X#

= Output number 1 – maximum number of outputs for your model

X1$

= Mute status for individual output 0 = unmuted, 1 = muted

HDXP Plus Series Switchers • Remote Configuration and Control 54

Command

ASCII Command

(Host to Switcher)

Response

(Switcher to Host)

Additional Description

Mute Commands (continued)

Global video mute

NOTE: To mute outputs, you can also use the Input 0 command: 0 * X@ !, where input X@ is set to 0.

Global video unmute
View all mutes

Example: HDXP 1616

NOTE: The Mut portion of the response appears only when the switcher is in verbose mode 2 or 3 (see Verbose Mode

Commands on page 66).

1* B

0 * B

E

E

VM

VM

}

}

]

Vmt1

]

Vmt0

X1$ X1$

Mut

Mut0100010000000100

...

X1$ X1$

X1$

...

n

]

X1$

n

Mute all video outputs.

Unmute video for all outputs.

X1$

Each
mute status of an output,
starting from output 1.
n = the maximum number of
outputs for this model.
Verbose mode 2 or 3

]

response is the

]

Outputs 2, 6, and 14 are
muted. All other outputs are
unmuted.

Save, Recall, and Directly Write Global and Room Presets

NOTES: • If you try to recall a global preset that is not saved, the matrix switcher responds with an E11 error code .

• If you try to save a room preset to a room that has not been defined, the HDXP responds with an E21 code.

• The following characters are invalid or not recommended in preset names:

+ ~ ,

` @ = [ ] { } ‘ ’ “ ” ; : | \ and ?

Save the current ties as a
global preset

Example:

Recall a global preset

Example:

Clear a global preset

Example:

Save the current ties as a
room preset

Example:

Recall a room preset

X1!

,

9

,

X1!

.

5

.

E

+

E

+ 27P0*!

X*

*

3 * 9

X*

*

X1!

X1@

,

X1@

PO*!

,

.

}

}

X1! ]

Spr

Spr 09
Rpr

Rpr05
Spr
Spr27
Rmm X* • Spr

Rmm03 • Spr09

Rmm X* • Rpr

]

X1! ]

]

X1! ]

]

X1@ ]

X1@ ]

]

Save the current configuration

X1!

as preset
character is a comma.
Save current ties as preset 9.

Recall global preset
the current configuration.
The command character is a
period.
Recall preset 5.

Clear all ties in preset
Clear all ties in preset 27.

Save the current configuration
as preset
The command character is a
comma.
Save current ties as preset 9
for room 3.

Recall preset

X*

. Command character is a

period.

. The command

X1!

X1@

for room X*.

X1@

to room

X1!

as

.

NOTE:

X*

= Room number (for room presets) 1 – 10. Each room can have up to 10 room presets (

X1@

= Room preset number 1 – 10. Each room (X* can have up to 10 presets assigned.

X1!

= Global preset number 00 – 32. 00 = current configuration

X1$

= Video mute status For each output: 0 = no mutes, 1 = video mute

HDXP Plus Series Switchers • Remote Configuration and Control 55

X1@

) assigned.

Command

+

ASCII Command

(Host to Switcher)

Response

(Switcher to Host)

Additional Description

Save, Recall, and Directly Write Global and Room Presets (continued)

Directly write global presets

Example:

NOTE: The direct write of a global preset should always be preceded by a clear global preset ties command of that

same preset number, as shown below. In a directly-written preset, the tied input for each output position (or no tied
input) remains unchanged unless overwritten or cleared. If you do not clear the ties in a global preset number before
you directly write a global preset to that number, ties that are part of the previous version of the specified preset with the
same number can become part of the newly-created preset.

Directly write room presets

E

X1!

+

P X@ * X#!...X@ * X#!

Esc

27P12*5!10*09!3*2!3*8!

E

+ X* *

X1@

P X@ * X#!X@ * X# % X@ * X#...X@ * X# &

}

X1! ]

Spr

Spr 27

]

Tie input X@ to output X# for
as many ties as are desired
and save all ties to preset
(The ! (tie all), % (tie video),
and & (tie RGB) commands
can all be used.)
Brackets are shown to separate
ties for clarity only. Create
global preset 27, which ties
input 12 to output 5, input 10
to video output 9, and input 3
to video outputs 6 and 8.

}

X1!

.

Enter as many ties as are valid
for this model. All tie types (&,
%, and !) can be used.

Brackets are shown to
separate ties for clarity only.
Create preset 3 for room 7,
which ties video input 1 to
output 7, video input 3 to
output 5, RGB input 4 to
output 5, and input 6 to
output 6.

Example:

NOTES: • A room can contain up to 16 outputs.

• An output can belong to only one room.

• The maximum number of rooms is 10. Each room can have up to 10 presets assigned to it.

• If no room name is assigned (see the Names commands on page 59), the default name is

“Room # X^ • X#,• X#,• X#.”

Esc

+7*3P12*7!11*5!4*5!6*6!

Rmm X* • Spr

•

Rmm07

Spr03

X1@ ]

]

View Ties and Presets

NOTE: The & view tie command for RGB and the % view tie command for video can be used interchangeably on the

matrix switchers.

View output tie

Example:

NOTE: For all HDXP models, the recommended starting output number for this command is 1.

X#
X#
X#

3%

!

&
%

X@ ]

]

6

View input X@ to which output

X#

is tied.

! = all signal types
& = RGB
% = composite or S-video

Output 3 is tied to input 6
composite video.

NOTE:

X@

= Input number (for ties) 0 – maximum number of inputs for your model (0 = untied)

X#

= Output number 1 – maximum number of outputs for your model

X*

= Room number (for room presets) 1 – 10. Each room can have up to 10 room presets (

X1!

= Global preset number 00 – 32. 00 = current configuration

X1@

= Room preset number 1 – 10. Each room (X*) can have up to 10 presets assigned.

HDXP Plus Series Switchers • Remote Configuration and Control 56

X1@

) assigned.

Command

17Output:

Response = tied input:

Input 24 tied to output 19

18 19 20 21 22 23 24 25 26 27 28

29 30 31 32

No tied input Input 8 tied to output 29

ASCII Command

(Host to Switcher)

Response

(Switcher to Host)

View Ties and Presets (continued)

View global video preset

NOTES:

• For HDXP 1616 and HDXP 3216, the starting output number is 1.

• To view the current video configuration, enter E 0* X# * 1VC } .

Example: HDXP 3232

View video room preset

NOTE: For the HDXP 1616 and 3216, the starting output number is 1.

E X1!

E

Each position shown in the response is an output. The first position on the left is the
starting output and the last position (first position on the right) is the starting output number
plus 15 (16 on the HDXP 1616 and 3216). The number in each position is the input tied to
that output.

In this example (preset 4) input 1 is tied to outputs 26 through 28. Input 8 is tied to outputs
17, 18, 20,21, 25, and 29 through 32. Input 24 is tied to output 19 and input 29 is tied to
outputs 22 and 23. No input is tied to output 24.

E X*

* X# *1VC

4 * 17 * 1VC

X1@

*

} X@

}

08•08•24•08•08•29•29•00•08•01•01•01•08•08•08•08•Vid

* X# *1VC

} X@

• X@ •...• X@ • Vid

See below.

• X@ •...• X@ • Vid

Additional Description

]

X#

X1!

video

.

Show preset
configuration. Show the input
(X@) tied to 16 sequential
outputs, starting with
output

]

Show room X*, preset
video configuration. Show the
input (X@) tied to 16 sequential
outputs assigned to room X*,
starting from output X#.

X1@

List Digital Sync Validation Processing (DSVP)

List available input signals

Example: HDXP 3232

List individual signal status

NOTE:

X@

= Input number (for ties) 0 – maximum number of inputs for your model (0 = untied)

X#

= Output number 1 – maximum number of outputs for your model

X*

= Room number (for room presets) 1 – 10. Each room can have up to 10 room presets (

X1!

= Global preset number 00 – 32. 00 = current configuration

X1@

= Room preset number 1 – 10. Each room (X*) can have up to 10 presets assigned.

X2!

= Signal status, DVSP 1 = signal present at input, 0 = no signal at input

0LS

0LS

X@

LS

X2!

X2!

X2!

...

00000010000000001000000001000010

X2! ]

X2!

n

]

X2!

Each
presence or absence of
horizontal and vertical sync on
an input, starting from input 1.
n is the maximum number of
inputs on your model. For

0 = no signal
1 = signal present

Inputs 7, 17, 26, and 31 have
signals.

Show signal status

X@

response indicates

.

X1@

X2!

]

X2!

for input

) assigned.

:

HDXP Plus Series Switchers • Remote Configuration and Control 57

Command

01 Input:

Response #s = group:

Input 1 in group 4

02 03 04 05 06 07 08 09 10 11 12

13 14 15 16 17 18 19 20 21 22 23 24

Input 2 not grouped

25 26 27 28 29 30 31 32

Input 32 in group 3

01Input:

Response = group:

Input 1 in group 1

02 03 04 05 06 07 08 09 10 11 12

13 14 15 16

Input 9 not grouped

Input 16 in group 2

ASCII Command

(Host to Switcher)

Response

(Switcher to Host)

Additional Description

Output Reclocking

Set the output reclocker

X#

* X% = Rte X# * X%

]

Set the reclocking rate for
output X# to X%.

View the reclocker status

Example:

X#

=

8 * 07 =

X% ]

X#

* X%

Rte

Rte 08 * 07

]

]

Show current reclocking rate

X%

for output X#.

Verbose mode 2 or 3

The reclocking rate for output
8 is 1485.

I/O Grouping

NOTE: All input and output positions must contain a group number or 0. For example, for the HDXP 3216 or 3232, you

must enter 32 group numbers between E and I or between E and O. If you do not want to group a particular input
or output, enter 0 in its position.

Write input grouping

E X1)

X1)

...

X1)

n

}

I

Gri

X1) X1)

...

X1)

n

]

Each

X1)

entry is the group
number assigned to an input
position, starting from input 1.
n = the maximum number of
inputs for this model.

Example: HDXP 3232 or
HDXP 3216

E

401...3I

}

See below.

Input 1 – group 4
input 2 – group 0 (ungrouped)

...

input 32 – group 3

Write output grouping

Read input grouping

Example:

HDXP 1616

Read output grouping

E X1)

E

I

E

I

E

O

GrI

401330000444411221223333

}

X1)

...

X1)

n

O

}

Gro

X1) X1)

X1) X1)

...

...

X1)

n

X1)

]

n

]

}

1113300004444112

}

X1) X1)

...

X1)

n

]

21223333

X1)

Each

entry is the group
number assigned to an output
position, starting from output 1.
n = the maximum number of
outputs for this model.

X1)

Each

entry is the group
number assigned to an input
position, starting from input 1.
n = the maximum number of
inputs for this model.

X1)

Each

entry is the group
number assigned to an output
position, starting at output 1.
n = the maximum number of
outputs for this model.

NOTE:

X#

= Output number 1 – maximum number of outputs for your model

X%

= Output reclocking rate 00 = auto (default), 01 = bypass, 02 = 143 (component NTSC)
03 = 177 (component PAL), 04 = 270, 05 = 360, 06 = 540,
07 = 1485, 08 = 2970

X1)

= Group number for I/O grouping 0 – 4. 0 = not grouped.

HDXP Plus Series Switchers • Remote Configuration and Control 58

Command

ASCII Command

(Host to Switcher)

Rooms

Write room outputs

NOTES:

E X*,X#

,...

X#

n

• The maximum number of outputs per room is 16.

• The maximum number of rooms is 10.

• An output can be assigned to only one room.

Read room outputs

Example:

E X*

E

3MR

MR

}

}

Names

Write global preset name

Example:

Read global preset name

Example:

Write room name

Example:

Read room name
Write room preset name

Example:

Read room preset name

NOTES: • Do not use leading spaces in preset names.

• If a preset is unassigned,

• If a global preset is saved, but not yet named, the default name is Preset

• If a room preset is saved, but not yet named, the default name is Rm

Write input name

Example:

Read input name
Write output name

Example:

Read output name

E X1!,X2#

E

1,Security 1NG

E X1!

NG

E

2NG

}

E X1@,X2#

E

1,Classrm 1NR

E X1@

NR

E X1@

*

E

1*3,Podium_DVDNP

E X1@,X*

X2#

E X!,X2#
E

1,Podium camNI

E X!

NI

E X#,X2#

E

1,Main PJ1NO

E X#

NO

}

NG

} X2# ]

}

NR

} X2# ]

X*,X2#

}

NP

is [unassigned].

}

NI

} X2# ]

}

NO

} X2# ]

NP

MR

}

}

}

}

}

}

Response

(Switcher to Host)

Mpr X*,X#,...

Name,X#,...

Class1,01,02,08,09

X1!,X2# ]

Nmg

Nmg01,Security1

Security 2

X1@,X2# ]

Nmr

Nmr01,Classrm1

X1@

Nmp

}

Nmp01*3,Podium_DVD

X*,X2# ]

*

X1# ]

X!,X2# ]

Nmi
Nmi1,Podium cam

X#,X2# ]

Nmo

Nmo1,Main PJ1

]

X1@

X#

X#

n

n

]

]

]

]

X1!

.

Prst X*.

]

]

Additional Description

Assign outputs X# through
to room X*.

Show outputs X# through
assigned to room X*.

]

Outputs 1, 2, 8, and 9 are
assigned to room 3, which is
named “Class1.”

Assign global preset

X2#

name
Name global preset 1
Security 1.

View the name (
to global preset number
Show the name (Security 2) of
global preset 2.

Assign room preset
name

Name room 1 Classrm 1.

X2#

.

.

X1!

X2#

) assigned

X1@

the

X1!

the

]

Name room 1, preset 3
Podium_DVD.

Assign name
Name Input 1 Podium cam.

View the name of input X!.
Assign name

output X#.
Name output 1 Main PJ1.

View the name of output X#.

X2#

to input X!.

X2#

to

X#

X#

n

n

.

NOTE:

X!

= Input number (for ties) 0 – maximum number of inputs for your model (0 = untied)

X#

= Output number 1 – maximum number of outputs for your model

X*

= Room number (for room presets) 1 – 10. Each room can have up to 10 room presets (

X1!

= Global preset number 00 – 32. 00 = current configuration

X1@

= Room preset number 1 – 10. Each room (X*) can have up to 10 presets assigned.

X2#

= Name (for room, room presets, 12 characters maximum for preset names

and global presets) 11 characters maximum for room names
Valid characters are a–z, A–Z, 0–9, " _ : and {space}.

HDXP Plus Series Switchers • Remote Configuration and Control 59

X1@

) assigned.

Command

Lock (Executive) Modes

Lock all front panel functions

ASCII Command

(Host to Switcher)

1X

Response

(Switcher to Host)

]

Exe1

Additional Description

Enable lock mode 1.

Unlock all front panel functions
View lock status

Resets

Reset global presets
and names
Reset an individual global
preset
Reset all mutes

Reset room map
Reset individual room
Reset all room presets and

names
Reset individual room preset
and name

Reset whole switcher
Reset flash memory

Absolute system reset

Information Requests

Information request

Example:

HDXP 3216

Request product name
Request model description
Request system memory

usage

Request user memory usage

0X
X

E

E X1!

E
E
E X*
E

E X1@

E
E

E

I

I

1I HDXP Plus Series
2I SDI and HD-SDI Matrix Switcher
3I n bytes used out of

4I n bytes used out of

}

ZG

ZG

}

ZZ

}

ZR

ZR

}

ZP

* X* ZP

ZXXX

ZFFF

ZQQQ

}

}

}

}
}

}

]

Exe0

X( ]

]

Zpg

X1! ]

Zpg

]

Zpz

]

Zpr
Zpr X*
Zpp

Zpp

Zpx
Zpf

Zpq

V

V32x17 • A00x00

n kBytes

n kBytes

]

]

X1@

* X*

]

]
]

]

X^

x X& • A X^ x X&

]

Enable lock mode 0.

View lock mode status X(.

Clear all global presets and
their names.

Clear global preset

Unmute all outputs.
Clear all room definitions.

Clear all presets for room X*.
Clear all room presets and
room names.

Clear room preset
name for room
Clear all ties and presets.

Reset flash memory (reset
user-supplied files).
Clear all ties and presets and
reset the HDXP to factory
defaults. Reset the IP address
to 192.168.254.254
and the subnet mask to

255.255.000.000.

]

V X^ x X& is the number of
video inputs by the number of
video outputs.

A X^ x X& is the number of
audio inputs and outputs.
Because the HDXP does not
have audio, this part of the
response is always A00x00.
The matrix consists of 32
video inputs and 17 video
outputs. (It has no audio
inputs or outputs.)

Show amount of memory
used and total memory
available for operations.
Show amount of user memory
used and total available.

X*

X1@

.

X1!

.

and

NOTE:

X^

= Total inputs in matrix Number of inputs on this switcher

X&

= Total outputs in matrix Number of outputs on this switcher

X*

= Room number (for room presets) 1 – 10. Each room can have up to 10 room presets (

X(

= Lock mode status 0 = lock mode disabled (front panel is unlocked),
1 = lock mode enabled (front panel is locked)

X1!

= Global preset number 00 – 32. 00 = current configuration

X1@

= Room preset number 1 – 10. Each room (X*) can have up to 10 presets assigned.

HDXP Plus Series Switchers • Remote Configuration and Control 60

X1@

) assigned.

Command

for this switcher model

Response:

ASCII Command

(Host to Switcher)

Response

(Switcher to Host)

Additional Description

Information Requests (continued)

Request part number

Query controller firmware
version

Example:

Query controller firmware
version (verbose mode)

Response format: Ethernet protocol rmware version – rmware version – updated rmware version

Example:

N

Q

Q

0Q

0q

60-nnn-01

]

X1( ]

]

1.23

X1( X2) X1( X2) ]

(See below.)

Show the HDXP part number:
HDXP 3232 = 60-797-01

HDXP 3216 = 60-790-01
HDXP 1616 = 60-876-01

View firmware version
the second decimal place.
The factory-installed controller
firmware version is 1.23.
Provide a detailed status
of the Ethernet protocol
firmware, the HDXP firmware,
and any firmware upgrade.
The firmware that is currently
running is marked by an
asterisk (*). A caret (^)
indicates that the firmware has
a bad checksum or an invalid
load. ?.?? indicates that
firmware is not loaded.

X1(

to

Description

n.nn – 1.00(1.50-SDI Series – Wed, 04 Jan 2006 23:11:29 GMT) – 1.00*(1.57-SDI Series – Fri, 19 Apr 2013 20:02:35 GMT)

Meaningless data

NOTE: There are up to three separate sets of Extron firmware on which the HDXP can report: the HDXP Plus Series

control firmware, which is the overall control firmware; the Ethernet protocol firmware, which handles the Ethernet
interface; and the latest optional Extron firmware update, which is available at www.extron.com.

Request system status

Example:

View File Directory Commands

NOTE: The response to the View File Directory command differs depending on whether the command is sent via an

RS-232, RS-422, or Telnet connection, or via a web browser connection.

View file directory
RS232/RS422 port and Telnet

HDXP 3216 firmware version

S

S

E

}

DF

* Indicates the version running Upload date and time

Updated firmware version

X2@ ]

3.29 5.15 91.40

lename1,date/time,length
lename2,date/time,length
lename3,date/time,length

•••

lenamen,date/time,length

{space remaining} bytes • left

Display power supply voltages
and internal temperature

3.29 and 5.51 are the power

]

supply voltages. 91.4 (°F) is
the unit internal temperature.

]
]
]

]

List user-supplied files that
have been uploaded to the
root (\) directory and any
subdirectories, followed by the
number of bytes of space left
in the entire directory.

] ]

X2@.

NOTE:

X1(

= Firmware version Firmware version number to second decimal place.

X2)

= Firmware version, verbose mode Version – description – date and time of upload

X2@

= Power supply voltages and temperature Voltage • voltage • internal temperature

HDXP Plus Series Switchers • Remote Configuration and Control 61

Command

ASCII Command

(Host to Switcher)

Response

(Switcher to Host)

Information Requests (continued)

View File Directory Commands (continued)

View file directory
web browser

Erase user-supplied web
pages or files

E

E

}

DF

lenameEF

}

Var le = new array ();
File [1] = ‘lename1,date1,lesize1’;
File [2] = ‘lename2,date2,lesize2’;
File [3] = ‘lename3,date3,lesize3’;

...

File [n] = ‘lenamen,daten,lesizen’;
File [n+1] = {space remaining} bytes • left

Del • lename

]

IP Setup Commands

Set matrix name

NOTE: The following characters are invalid or not recommended in the matrix name:

~ ,

` @ = [ ] { } ' " ; : | \ and ?

E X2%

CN

}

Ipn •

X2% ]

Additional Description

List user-loaded files.

Change the switcher name to

X2%

.

Read matrix name
Reset matrix name to factory

default

Example:

Set time and date

Read time and date

Example:

Set GMT offset

Example:

Read GMT offset

Set Daylight Saving Time

Read Daylight Saving
Time

NOTE:

X2%

= Matrix switcher name Name of the matrix switcher, up to 24 alphanumeric characters or

hyphens (-). The last character cannot be a hyphen.

X2^

= HDXP time and date (for viewing) Day, date, and time in the format Www, DD/Mmm/YYYY HH:MM:SS.
Www = day of week (Mon – Sat), Mmm = month (Jan – Dec), DD = day
of month (01 – 31), YYYY = year (20nn), HH = hour (00 – 24),
MM = minutes (00 – 59), SS = seconds (00 – 59)

X2(

= Factory default switcher name Consists of a combination of the model name and the last three pairs
of the switcher MAC address.

X3&

= HDXP time and date (for setting) Time and date in the format MM/DD/YY HH:MM:SS

X3(

= Greenwich Mean Time (GMT) offset GMT offset (-12.00 to +14.0 hours) represents the time difference in
hours and minutes (± hh.mm relative to Greenwich, England). The
plus sign and leading zero are optional.

X4)

= Daylight saving time (DST) status 0 = off, 1 = off. Daylight saving time (DST) is a 1-hour offset that is
observed in the USA and parts of Europe and Brazil.

E

CN

E

• CN

E

• CN

E X3&

E

CT

E

CT

E X3(

E

5.30CZ

E

CZ

E X4)

E

CX

} X2%]

}

}

CT

}

Ipn •

Ipn • HDXP-Plus-Series-00-2E-C7

X3& ]

Ipt

} X2^ ]

}

CZ

}

}

Mon, 08 May 2013 19:01:17

X3( ]

Ipz

Ipz+05:30

} X3( ]

CX

}

Ipx

X4) ]

} X4) ]

X2(]

]

X2(

X2%

.

.

View switcher name
Reset the name of the HDXP
to factory default

]

Set the HDXP time and date

X3&

to

.

View HDXP day, date, and

X2^

time

.

]

Set the Greenwich Mean Time

X4)

X3(

).

X3(

) for the

for the

(GMT) offset value (
location of the HDXP.

View GMT offset
HDXP.
Enable or disable daylight
saving time (
View the DST status on the
HDXP.

HDXP Plus Series Switchers • Remote Configuration and Control 62

Command

ASCII Command

(Host to Switcher)

Response

(Switcher to Host)

IP Setup Commands (continued)

Set DHCP on or off
Read DHCP status
Set IP address
Read IP address
Read hardware (MAC)

address

Set subnet mask

Read subnet mask

Set gateway IP address

Read gateway IP address
Set administrator password

Read administrator password

Reset (clear) administrator
password
Set user password

NOTE: An administrator password must be in place before a user password can be set.

Read user password
Reset (clear) user password

Bidirectional Serial Port Commands

Configure port parameters

Read port parameters

Set serial port mode

Read serial port mode

E X4%
E
E
E
E

E X5*

E

E X5(

E
E X3)

E

E

E X3)

E
E

24

E X4^*X4& X4*,X4(,X5)

E X4^

E X4^

E X4^

DH

} X4% ]

DH

X2&

CI
CI
CH

CS

CG

CA

• CA

CU

• CU

CI

} X2& ] View the HDXP IP address.
} X3$ ]

CS

} X5* ] View the subnet mask.

CG

} X5( ] View the gateway address.

CA

} X3) ]

}

CU

} X3) ]

}

CP

X5!

*

CY

}

}

}

}

}

}

CP

Idh

Ipi

Ips

Ipg

Ipa •

Ipa •

Ipu •

Ipu •

}

Cpn

X4% ]

X2& ]

X5* ]

X5( ]

X3) ]

]

X3) ]

]

X4^

• Ccp

X4&,X4*,X4(,X5) ]

} X4&,X4*,X4(,X5) ]

CY

}

Cpn

X4^

• Cty

X5! ]

} X5! ]

Additional Description

Set DHCP on or off (
View DHCP status
Set IP address

View media access code
(MAC) address
unit.

Set subnet mask
HDXP.

Set gateway IP address
for the HDXP.

Set administrator password

X3)

for the HDXP.
View current administrator
password.
Remove all administrator and
user passwords.

Set user password
HDXP.

View the user password.
Clear the user password only.

Set baud rate
Data bits

X5)

port
View the parameters of port

X4^

Set the serial communication
type

View mode

X4(

for the IP connection for

X4^

.

.

X5!

for serial port

X5!

X4%

).

X4%

.

X2&

.

X3$

for your

X5*

for the

X5(

X3)

for the

X4&

, and stop bits

, parity

X4*

X4^

of port

X4^

.

.

,

NOTE:

X2&

= IP address Format nnn.nnn.nnn.nnn. Leading zeros in each field are optional.

X3)

= Password Administrator or user password can be 4 to 12 alphanumeric
characters. Spaces and special characters or symbols are not
allowed. The password is case-sensitive.

X3$

= MAC address Format nn-nn-nn-nn-nn-nn.

X4%

= DHCP status 0 = off, 1 = on. Default is 0.

X4^

= Serial port number 01 = RS232/RS422 port on rear panel, 02 = front panel Config port

X4&

= Baud rate 9600, 19200, 384000, or 115200

X4*

= Parity odd, even, none, mark, or space (only first letter required)

X4(

= Data bits 1 or 2

X5)

= Stop bits 7 or 8

X5!

= Serial port type 0 = RS-232, 1 = RS-422

X5*

= Subnet mask Format nnn.nnn.nnn.nnn. Leading zeros in each field are optional.

X5(

= Gateway IP address Format nnn.nnn.nnn.nnn. Leading zeros in each field are optional.

HDXP Plus Series Switchers • Remote Configuration and Control 63

Command

ASCII Command

(Host to Switcher)

IP Setup Commands (continued)

Bidirectional Serial Port (continued)

Configure flow control

View flow control

Configure receive timeout

View receive timeout

Send data string (web
encoding only)

NOTE: The

24

24

X1&*X1* X5^

E X4^

E X4^

E X4^

E X4^

E X4^

sequence is optional. If

Response

(Switcher to Host)

X5@,X5#

*

} X5@,X5# ]

CF

X1&

*

*

} X1&,X1*,X6(,X6* ]

CE

X1&

*

*

X1*

X1*

CF

*

*

X1&

}

X6(

X5^

and

X4^

Cpn

X6*

*

CE
Cpn

RS }

Response to command

X1*

are not specified, the default values are used.

X5%

}

X4^

• C

• Cce

X5@,X5# ]

X1&,X1* ]

Additional Description

X5#

for port

X6*

.

.

X5@

and data

for port

X5#

for flow

X4^

X4^

X1&

ms for

X1*

ms

.

:

X5%

X4^

X6(

to

.

.

Set flow control
pacing rate

View data rate

X5@

control

Set receive timeout
parameters for port

• Timeout after

arriving characters

• Timeout after

between characters

• Message length or delimiter

value

• Receive priority status

View the receive timeout
parameters.

Send command data

X4^

port

NOTE:

X1&

= Receive timeout Time in tens of ms to wait for characters to arrive at the serial port

before terminating the connection. Default = 10 (100 ms).
Maximum = 32,767.

X1*

= Interval between characters Time in tens of ms to wait between characters coming into the serial

port before terminating the connection. Default = 2 (20 ms).
Maximum = 32,767.

X4^

= Serial port number 01 = RS232/RS422 port on rear panel, 02 = front panel Config port

X5@

= Flow control H = hardware, S = software, N = none

X5#

= Data pacing Number of milliseconds between bytes (0000 – 1000). Default is 0.

X5%

= Command data (for web encoding) Data is directed to the specified port and must be encoded as follows

if it is not alphanumeric:

• Space (hex 20) should be encoded as %20 (hex 25 32 30)

• Plus sign (hex 2B) should be encoded as %2B (hex 25 32 42)

X5^

= Command length or delimiter Parameter to set either the length of the message to be received or a

delimiter value. Parameter is case-sensitive—it must be uppercase.
# is the byte count for L or a single ASCII character in decimal format for D.
#L = length of the command to be received: 0 through 32767.
The default is 0. Example: A 3-byte length = 3L.
#D = delimiter value: 0 through 00255. The default is the byte
count.

X6*

= Message length or delimiter Parameter to set either the length of the message to be received or a

delimiter value. Parameter is case-sensitive—it must be uppercase.
L = length in bytes. Min = 0, max = 32767. Default is 0L (0 bytes).
D = decimal value for ASCII character (delimiter). Min = 0,
max = 00255. Default is 00000L.
Value precedes parameter; for example, 3-byte length = 3L.

X6(

= Priority status for receive timeouts 0 = Use Send data string command parameters.
1 = Use configure receive timeout command parameters.
Default is 0.

HDXP Plus Series Switchers • Remote Configuration and Control 64

Command

ASCII Command

(Host to Switcher)

Response

(Switcher to Host)

IP Setup Commands (continued)

E-mail commands

Read connection security level

Set mail server IP address and
domain name

Read mail server IP address,
domain name, and password

Set e-mail recipient

Example:

View e-mail recipient

Set e-mail events for recipient

Example:

NOTE: Before entering this command, you must first set a recipient for e-mail account

(CR) command.

E

E X2&,X3*

E

E X4!,X3#

E

E X4!

E X4!,X4@,X4#,X4#

E

} X3! ]

CK

}

CM

} X2&,X3*,X3) ]

CM

}

CR

72,[e-mail]

} X3# ]

CR

X4#

...

I72,0,3EM

}

X2&,X3* ]

Ipm

X3# ]

Ipr

}

[e-mail],

}

EM

X4! ] Send e-mail notifications X4@

Ipe

IpeI72*0*33333333

Additional Description

X3)

X3!

X3*

.

of the

X2&

View security level
current connection.
Set the e-mail domain
name for IP address
with domain name
example, extron.com).
Show mail server IP address

X2&

, e-mail domain name
and password
Set the recipient of e-mail. For
the recipient to receive e-mail
notifications, you must then
set the events that the HDXP
reports, using one or more
separate Set e-mail events
(EM) commands (see example
below).

]

E-mail account #72, JSmith,
will receive e-mail messages
on occasions specified by the
Set e-mail events for recipient
command.
Show e-mail recipient address

X3#

for e-mail account

for input or power supply X4#
to e-mail account number X4!.

]

E-mail account #72
(recipient 8), JSmith, will
receive Fail or missing
and Fixed and restored
messages for all inputs.

X4!

using the Set e-mail recipient

(for

X4!

X3*

.

,

NOTE:

X2&

= IP address Format nnn.nnn.nnn.nnn. Leading zeros in each field are optional.

X3)

= Password Administrator or user password can be 4 to 12 alphanumeric
characters. Spaces and special characters or symbols are not
allowed. The password is case-sensitive.

X3!

= Connection security level 0 = anonymous, 1 – 10 = extended security levels 1 through 10,
11 = user, 12 = administrator
The response is returned as 2 digits with a leading zero.

X3#

= E-mail address Typical e-mail address format; for example, [e-mail]

X3*

= E-mail domain name E-mail domain name (Standard domain name conventions apply.)

X4!

= E-mail account number 65 – 72

X4@

= Notification type 0 = no response, 1 = fail or missing, 2 = fixed or restored,
3 = 1 and 2.

X4#

= Notification selections HDXP 3216 and 3232: 01 – 32 = inputs 1 through 32
HDXP 1616: 01 – 16 = inputs 1 through 16
Power supply: 98

HDXP Plus Series Switchers • Remote Configuration and Control 65

Command

Notify failed and fixed

01 Input: 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16

Power Supply

E-mail input 8 status Ignore input 16

ASCII Command

(Host to Switcher)

IP Setup Commands (continued)

E-mail Commands (continued)

Read e-mail events for
recipient

Example:

HDXP 1616

E X4!

E

} X4@,X4$ ]

EM

72EM }

Response

(Switcher to Host)

See below.

Additional Description

View notification status
e-mail account

X4!

X4$

.

for

Response:

Send e-mail (event)

Verbose Mode Commands

Set verbose mode

NOTE: The HDXP can send out unsolicited information (such as a notice of a change in input or some other setting).

This is called a verbose (wordy) relationship between the switcher and a connected device. For a direct RS-232
or RS-422 connection, the HDXP is set for verbose mode by default. When the HDXP is connected via Ethernet,
verbose mode is disabled by default in order to reduce the amount of communication traffic on the network. If you
want to use verbose mode with a switcher connected via Ethernet, you must set this mode to On each time you
reconnect to the HDXP.

Read verbose mode

RAM Status Commands

View dirty RAM status

Commit RAM to flash memory

24

EX2*

E X7)

E

CV

E

FF

E

1FF

}

SM

}

CV

} X7) ]

} X1^ ]

}

3, 11000001000000001

E-mail account #72 will
receive Fail or missing
and Fixed or restored
messages for input signals 1,
2, and 8, and power supply.

X2* ]

Eml

Vrb

Nvr

X7) ]

X1^ ]

Send event e-mail

Enable or disable verbose
mode, tagged responses, or
both.

Show verbose mode and
tagged response status

Show RAM status

Response is delivered when
the process is complete.

X2*

X1^

.

X7)

.

:

NOTE:

X1^

= Dirty ram status 0 = RAM needs to be saved to flash memory.
1 = RAM has been saved to flash memory and it is safe to power of
or reset.

X2*

= E-mail event number 1 – 64

X4!

= E-mail account number 65 – 72

X4@

= Notification type 0 = no response, 1 = fail or missing, 2 = fixed or restored,
3 = 1 and 2.

X4$

= Notification status (viewing) 16- or 32-digit number, in which each input is represented by a digit.
In this number: 0 = Do not notify or no input exists, 1 = notify.

X7)

= Verbose mode status 0 = neither verbose mode nor tagged responses enabled
(default for IP connection)
1 = verbose mode enabled, tagged responses disabled
(default for serial connection)
2 = tagged responses enabled, verbose mode not enabled
3 = both verbose mode and tagged responses enabled

HDXP Plus Series Switchers • Remote Configuration and Control 66

Matrix Software

This section describes the procedures for using the software products provided for the
HDXP switchers.

• Matrix Software Control Program

• Creating Button Labels

The following software programs accompany the HDXP 3232, 3216, and 1616 switchers:

• The Windows-based Extron Matrix Switcher Control Program, which communicates

with the switcher via the RS232/RS422 port and the Ethernet port, provides an easy
way to set up ties and sets of ties.

• The Extron Button-Label Generator allows you to design and print labels for the HDXP

front panel buttons.

Both programs are compatible with Windows 95/98, Windows NT, Windows ME,
Windows 2000, Windows XP, and Windows 7. Updates to these programs can be
downloaded from www.extron.com.

Matrix Switchers Control Program

The Windows-based Matrix Switchers Control Program is provided at no cost at

www.extron.com. To use the Matrix software you must download it from the Extron

website and install it on your computer hard drive

Downloading the Matrix Software Control Program

From the Extron website, you can download the Matrix Switchers Control Program as well
as updates to it as they become available. To access the software on the web:

1. Open the Extron web page and select the Download tab.

2. On the Download Center screen, click the Software link in the left panel or the

Software icon in the main panel (see figure 68 on the next page).

HDXP Plus Series Switchers • Matrix Software 67

FIG_SW download links

Figure 68. Software Links on the Download Page

3. On the next page, click the M link of the alphabet at the center or the bottom of the

page.

4. Scroll to locate the Matrix Switchers software, then click the Download link to the

right.

Figure 69. Download Link for the Matrix Switcher Control Program

5. On the next screen, fill in the requested information, then click the

Download MATRIX_SW_vnxn.exe button.

6. On the security confirmation window that appears at the bottom of the screen

(Windows 7) or the center (Windows XP), click Run to download the installer file.

NOTE: If you want to save the installation file to your computer hard drive to run

later, click Save. On the Save As window that opens, save the installer file to the
desired location on your computer. When you are ready to install the software,
double-click on the pcss_vnxnxn.exe icon, click Run on the download screen
that opens, and restart this procedure at step 7.

HDXP Plus Series Switchers • Matrix Software 68

7. If a second security prompt window opens, click Run again to start the installation

process.

8. Follow the instructions on the InstallShield Wizard screens to complete the software

program installation.

By default, the software installation creates a C:\Program Files\Extron\Matrix

Software

and places two files (MATRIX Switcher+ Control Program [MTRX.exe] and MATRIX
Switcher+ Help [MTRX.hlp]) in it. If there is not already an Extron folder in your
Program Files folder, the installation program creates it as well.

NOTES:

• The program controls most Extron matrix switchers, but its operation is limited to

• The HDXP switcher can support either RS-232 or RS-422 serial communication

or C:\Program Files (x86)\Extron\Matrix Software directory

the features and configuration of your HDXP.

protocol from the rear panel Remote RS232/RS422 connector, and RS-232 from
the front panel Config connector. The HDXP operates at 9600, 19200, 38400, or
115200 baud rates. See Selecting the RS-232 or RS-422 Protocol and Baud

Rate on page 36 to configure the Remote RS232/RS422 and Config ports from

the front panel.

Software Operation Via Ethernet

When an HDXP switcher is connected to an Ethernet WAN or LAN, any number of
users can operate it, locally or remotely, using the Matrix Switcher Control Program (see

Ethernet Connection on page 10 for information on connecting to the network via

Ethernet).

Connection to the switcher via Ethernet can be password protected. There are two levels
of password protection: administrator and user. Administrators have full access to all
HDXP switching capabilities and editing functions. Users can select inputs and outputs,
set and recall presets, and view all settings with the exception of passwords. If the same
password or no password is required for logging on, all personnel are logged on with
administrator privileges. Fields and functions that exceed user privileges are grayed out in
the Matrix Switcher Control Program when the operator is logged on as a user.

Ethernet protocol settings

The IP Settings/Options screen (see figure 78 on page 75) provides a location for
viewing. If connected via the RS-232, RS-422, or Ethernet and you are logged on as an
administrator, editing settings unique to the Ethernet interface (see IP Setup on page 75
for more details).

Special Characters

The HTML language reserves certain characters for specific functions. The switcher does
not accept these characters as part of preset names, the switcher name, passwords, or
locally created file names.

The following characters are invalid or not recommended: space (spaces can be used in
names) + ~ , @ = [ ] { } < > ' " ; (semicolon) : (colon) | \ and ?

HDXP Plus Series Switchers • Matrix Software 69

Using the Software

Many items in the Windows-based Matrix Switcher Control Program are also accessible
via front panel controls (see the Operation section beginning on page 13), under SIS
control (see the Remote Configuration and Control section beginning on page 45),
and via the web pages (see the HTML Configuration and Control section beginning on
page 96). The Matrix Switcher Control Program help file provides information on settings
and on how to use the control program itself.

1. To run the Matrix Switcher Control Program, click the Matrix

Switcher + Control Pgm icon (shown at right) in the Extron

Electronics group or folder on your Start menu.

You can access this icon from your Start menu by selecting the
following:

Start > All Programs > Extron Electronics > Matrix Switchers >
Matrix Switcher + Control Program

The Comm Port Selection window opens (see figure 70).

FIG_Comm Port Selection

F

Figure 70. Comm Port Selection Window

2. Choose the comm port that is connected to the HDXP RS232/RS422 port, or select

IP [LAN] or Emulate.

• If you selected a Comm port:

a. Check the baud rate displayed in the Comm Port Selection window. If you

need to change the baud rate, click the Baud button to display the baud rate
pop-up list (after you click it, the Baud button changes to OK).

b. Double-click on the desired baud rate (available selections are 9600, 19200,

38400, and 115200; the default is 9600).

HDXP Plus Series Switchers • Matrix Software 70

c. Click OK and proceed to step 4.

Figure 71. Baud Rate Pop-up List

• If you selected IP [LAN], click OK and proceed to step 3.

• If you selected Emulate, click OK and see Using Emulation Mode on page 89.

3. If you selected IP [LAN] in step 2, the IP Connection window opens.

Figure 72. Address and Password Entry for IP Connection
a. Check the Extron IP Address field in the IP Connection window. The field displays

the last Extron IP address entered.

• If the IP address is correct, proceed to step 3b.

• If the address is not correct, either click in the Extron IP Address field

and enter the IP address or click the scroll down button ( ). Select from
among the recently used addresses, then proceed to step 3b.

NOTE: If your local system administrators have not changed the value, the

factory-specified default address, 192.168.254.254, is the correct value for this
field.

b. If your HDXP is password protected, click in the Password field and enter the

appropriate administrator or user password.

c. Click Connect.

• If you logged on using the administrator password, the Windows program

connects you to the HDXP switcher with all of the administrator rights and
privileges.

• If you logged on with the user password, the Matrix program connects you to

the HDXP switcher with only user capabilities.

• If an incorrect password is entered, the program beeps and returns to the

password entry display.

HDXP Plus Series Switchers • Matrix Software 71

4. The Extron Matrix Switcher Control Program window opens. The window displays the

current configuration of the attached matrix, with numbered boxes representing the
video inputs and outputs.

NOTE: Figures 73 and 74 show the HDXP 3232, which has 32 inputs and 32 outputs.

The window for the HDXP 3216 has 32 input boxes and 16 output boxes, while the
HDXP 1616 window has 16 input boxes and 16 output boxes.

Figure 73. Extron Matrix Switcher Control Program Window (No Ties)

Figure 74. Sample Matrix Window with Ties and Rooms

HDXP Plus Series Switchers • Matrix Software 72

Setting up the Matrix window

On the Matrix window, the inputs and outputs are represented by boxes. You can make
the control program easier to use by assigning device icons that represent your connected
devices to each input and output box.

1. Click on an input or an output box. The Input Devices or Output Devices window

opens, containing icons representing devices that can be connected to a switcher.

Figure 75. Input Devices and Output Devices Icon Windows

2. Click and drag an icon from the devices screen to an input or output box on the

Matrix window. Repeat for additional devices as desired.

3. In the Caption field, enter a caption for the device, if desired; for example, Laptop.

This caption appears in the descriptive window that pops up when you pass the
cursor over an input or output box containing an icon.

Figure 76. Pop-up Window for Input 1 Containing a Caption

4. When finished assigning icons, click OK to close the device window.

To change an icon in an input or output box, drag the new icon to the box. It

replaces the previous one.
To remove the icon from a box and leave the box empty, drag an empty square

to the box.

Alternatively, you can display the input and output numbers in the boxes instead of
icons. To do this, select Numbers in I/O Boxes from the Preferences drop-down
menu.

HDXP Plus Series Switchers • Matrix Software 73

Managing Ties

On the Matrix window, you can create, dissolve, and view input-to-output ties as follows:

• To create a tie, click and drag from an input box to an output box.

• To remove a tie, drag the output box to its tied input box or to the trash can.

• To view information on a specific input or output device, position the cursor over

• If Hold/Verify Changes has been selected from the Preferences menu:

A broken line appears, connecting the two boxes. (If you want to undo the
preliminary tie at this point, click the Cancel button. The broken line disappears.)
Click Take to confirm the tie. The broken line becomes solid.

• If Immediate Changes has been selected from the Preferences menu:

The tie is made immediately (no Cancel button is displayed).

• If Hold/Verify Changes has been selected from the Preferences menu:

The tie line becomes broken. If you want to reinstate the tie at this point, click

Cancel. The broken line becomes solid again. Click Take. The broken tie line

disappears.

• If Immediate Changes has been selected from the Preferences menu:

The tie is undone immediately.

that device in the Matrix window. A pop-up window opens, showing the input and
output numbers, names (if captions were specified), details on the connections to that
device, and the frequency of the video signal being sent to or from it.

Figure 77. Matrix Window Section with Pop-up Information on Input 4

HDXP Plus Series Switchers • Matrix Software 74

IP Setup

The IP Settings/Options window (see figure 78) lets you view and, if connected via the
RS-232 or RS-422 link or if you are logged on via the Ethernet port as an administrator,
editing settings unique to the Ethernet interface. None of the fields on this screen can
be edited while you are logged on as a user. To display the IP Settings/Options window,
select IP Options from the Tools drop-down menu.

Figure 78. IP Setting/Options Window

NOTES:

• Editing the following fields on the IP Settings/Options screen while connected via

the Ethernet port can immediately disconnect your computer from the switcher:

• IP Address

• Gateway IP Address

• Subnet Mask

• Use DHCP

• Administration Password

Extron recommends editing the settings on this screen using the
RS-232 or RS-422 link and protecting the Ethernet access to this screen by
assigning an administrator password to qualified and knowledgeable personnel
only.

• When the control program is connected to the HDXP via the RS-232 or RS-422

link, the Administrator Password and User Password fields are not masked. If
a password has been inadvertently changed to an unknown value, you can look
up and, if desired, change a password in this window without knowing the current
password.

See Setting an IP Address on page 113 for basic information about IP addresses.

HDXP Plus Series Switchers • Matrix Software 75

Setting the matrix IP address

The Matrix IP Address field contains the IP address of the connected matrix switcher.
This value is encoded in the flash memory on the switcher.

Valid IP addresses consist of four 1-, 2-, or 3-digit numeric subfields separated by dots
(periods). Each field can be numbered from 000 through 255. Leading zeros, up to 3 digits
total per field, are optional. Values of 256 and above are invalid.

The default address is 192.168.254.254, but if this conflicts with other equipment at your
installation, you can change the IP address to any valid value.

Edit the address field as follows:

1. Click in the Matrix IP Address field. The graphic cursor becomes a text cursor.

2. Make any desired changes to the address.

3. Press the <Tab> key on the keyboard or click in another field to exit the Matrix IP

Address field.

4. Click the Take button to make the address change take effect.

NOTE: Editing the IP Address field while connected via Ethernet can immediately

disconnect your from the HDXP. It is recommended that you connect via
RS-232 or RS-422 to edit this field.

Setting the Extron name or descriptor

The Extron Name/Descriptor field contains the name used as the “from” information
when the HDXP switcher e-mails notification of its failed or repaired status. The default
name or descriptor shown in this field is a portion of your product name, followed by the
last six characters of the unit MAC address (for example, HDXP-Plus-Serie-05-A6-2D).

This descriptor can be changed to any valid name, up to 24 alphanumeric characters
including forward slash (/) and hyphen (-).

NOTE: The following characters are invalid or not recommended in the Extron Name/

Descriptor field: + ~ , @ = ‘ [] {} < > ’ “ ” ; : | \ ? and {space}.

Edit the Extron Name/Descriptor field as follows:

1. Click in the Extron Name/Descriptor field. The graphic cursor becomes a text

cursor.

2. Edit the name as desired.

3. Press the <Tab> key on the keyboard or click in another field to exit the Extron

Name/Descriptor field.

4. Click the Take button to make the name change take effect.

HDXP Plus Series Switchers • Matrix Software 76

Setting the gateway IP address

The Gateway IP Address field identifies the address of the gateway to the mail server to
be used if the HDXP switcher and the mail server are not on the same subnet.

Valid IP addresses consist of four 1-, 2-, or 3-digit numeric subfields separated by dots
(periods). Each field can be numbered from 000 through 255. Leading zeros, up to 3 digits
total per field, are optional. Values of 256 and above are invalid.

Edit this field as follows:

1. Click in the Gateway IP Address field. The graphic cursor becomes a text cursor.

2. Make any desired changes to the address.

3. Press the <Tab> key on the keyboard or click in another field to exit the Gateway IP

Address field.

4. Click the Take button to make the address change take effect.

NOTE: Editing the Gateway IP Address field while connected via Ethernet can

immediately disconnect your from the HDXP. It is recommended that you connect via
RS-232 or RS-422 to edit this field.

Setting the subnet mask

The Subnet Mask field is used to determine whether the HDXP is on the same subnet as
the controlling PC or the mail server when you are subnetting. The subnet mask has the
same format as the Matrix IP and Gateway addresses (nnn.nnn.nnn.nnn).

For more information, see Subnetting, a Primer on page 117.

Edit this field as follows:

1. Click in the Subnet Mask field. The graphic cursor becomes a text cursor.

2. Make any desired changes to the mask.

3. Press the <Tab> key on the keyboard or click in another field to exit the Subnet Mask

field.

4. Click the Take button to make the changes to the mask take effect.

NOTE: Editing the Subnet Mask field while connected via Ethernet can immediately

disconnect your computer from the HDXP. It is recommended that you connect via
RS-232 or RS-422 to edit this field.

Hardware Address field

The hardware (MAC) address consists of six pairs of alphanumeric characters in the format

xx-xx-xx-xx-xx-xx. The MAC address is hard coded in the HDXP switcher and cannot be

changed.

Enabling and disabling DHCP

Selecting the Use DHCP check box directs the HDXP to ignore any entered IP addresses
and to obtain its IP address from a Dynamic Host Configuration Protocol (DHCP) server
(if the network is DHCP capable). Contact the local system administrator for information
about DHCP on your system.

NOTE: Selecting or deselecting this check box while connected via Ethernet can

immediately disconnect your computer from the HDXP. It is recommended that you
connect via RS-232 or RS-422 to edit this field.

HDXP Plus Series Switchers • Matrix Software 77

Setting the date

The Date field displays the current date in the Greenwich Mean Time zone. If necessary,
adjust the date as follows:

1. Click in the Date field. A date editing field appears, displaying

the date in the format (M)M/(D)D/YYYY, as shown at right. Leading
zeros are not used. The graphic cursor becomes a text cursor
in the date editing field.

2. Edit the field as desired to set the proper date. Leading zeros are optional.

3. Press the <Tab> key on the keyboard or click in another field to exit the set date field.

4. Click the Take button to make the date change take effect.

Setting the local time

The Time (local) field displays the current time in the local time zone. If necessary, click
the Sync Time to PC button to set the switcher to the internal time of your computer, or
adjust the time manually as follows:

1. Click in the Time (local) field. A time editing field

appears with the date in the format HH:MM:SS
(00:00:00 to 23:59:59), as shown at right. The graphic
cursor becomes a text cursor in the time editing field.

2. Edit the field as desired to set the proper time. Remember to use 24-hour time.

Leading zeros are optional.

3. Press the <Tab> key or click in another field to exit the Time (local) field.

4. Click the Take button to make the time change take effect.

Sync Time to PC button

Clicking the Sync Time to PC button causes the computer you are operating to send its
internal time to the switcher in a set time command.

Setting the offset from GMT

The GMT field displays the amount of time, in hours and minutes, that the local time varies
from the GMT international time reference. If necessary, adjust the offset as follows:

1. Click in the GMT field. An offset editing field appears with the offset in the

format ±HH:MM (–12:00 to +14:00), as shown at right. The graphic cursor
becomes a text cursor in the set offset field.

2. Edit the field as desired to set the proper offset. Leading zeros are optional. Some

time zones are on the half-hour (30 minutes).

3. Press the <Tab> key or click in another field to exit the GMT field.

4. Click the Take button to make the offset change take effect.

Enabling daylight savings time

When daylight savings time is enabled, the switcher updates its internal clock between
daylight savings time and standard time in the spring and fall on the date that the time
change occurs in your location. When daylight savings time is turned off, the switcher
does not adjust its time reference.

Select the Use Daylight Savings check box to enable daylight savings time.

HDXP Plus Series Switchers • Matrix Software 78

Setting the administrator password

The Administrator Password field displays the password required to log on to the
HDXP switcher via the Ethernet port with all administrator rights and privileges. Passwords
are case sensitive and are limited to 12 uppercase and lowercase alphanumeric
characters.

While you are logged on as a user, this field is masked with asterisks (************) as a
security measure.

NOTES: The following characters are invalid or not recommended in passwords:

+ ~ , @ = ` [] {} < > ' " ; : | \ ? and {space}.

Editing the Administrator Password field while connected via Ethernet can
immediately disconnect your from the HDXP. It is recommended that you connect via
RS-232 or RS-422 to edit this field.

Edit this field as follows:

1. Click in the Administrator Password field. The graphic cursor becomes a text

cursor.

2. Make any desired changes to the case-sensitive password.

3. Press the <Tab> key on the keyboard or click in another field to exit the

Administrator Password field.

4. Click the Take button to make the password change take effect.

Setting the user password

The User Password field displays the password required to log on to the HDXP switcher
via the Ethernet port as a user, without all administrator rights and privileges. Passwords
are case sensitive and are limited to 12 uppercase and lowercase alphanumeric
characters.

While you are logged on as a user, this field is masked with asterisks (************) as
a security measure.

NOTES:

• An administrator password must be created before a user password can be

created.

• The following characters are invalid or not recommended in passwords:

+ ~ , @ = ` [] {} < > ' " ; : | \ ? and {space}.

Edit this field as follows:

1. Click in the User Password field. The graphic cursor becomes a text cursor.

2. Make any desired changes to the case-sensitive user password.

3. Press the <Tab> key on the keyboard or click in another field to exit the User

Password field.

4. Click the Take button to make the password change take effect.

HDXP Plus Series Switchers • Matrix Software 79

Setting the mail server IP address

The IP Address field in the Mail Server section displays the IP address of the mail server
that handles the e-mail for the facility in which the HDXP switcher is installed.

Valid IP addresses consist of four 1-, 2-, or 3-digit numeric subfields separated by dots
(periods). Each field can be numbered from 000 through 255. Leading zeros, up to 3 digits
total per field, are optional. Values of 256 and above are invalid.

Edit this field as follows:

1. In the mail server section, click in the IP address field. The graphic cursor becomes a

text cursor.

2. Make any desired changes to the mail server IP address.

3. Press the <Tab> key or click in another field to exit the IP address field.

4. Click the Take button to make the address change take effect.

Setting the mail server domain name

The Domain Name field in the Mail Server section displays the domain name that the HDXP
switcher uses to log on to the e-mail server. Standard domain conventions (such as
[e-mail]) apply.

NOTE: The following characters are invalid or not recommended in a domain name:

+ ~ , @ = ` [] {} < > ' " ; : | \ ? and {space}}. The @ character is

acceptable only as the lead-in to the domain name (such as @folklore.net).

Edit this field as follows:

1. In the Mail Server section, click in the Domain Name field. The graphic cursor becomes

a text cursor.

2. Edit the name as desired.

3. Press the <Tab> key on the keyboard or click in another field to exit the Domain Name

field.

4. Click the Take button to make the name change take effect.

Entering e-mail addressee information

The eight E-mail Addressee fields permit the administrator to identify the e-mail
addresses of the personnel to whom the HDXP switcher e-mails notification of its failure
and repair status. Figure 79 shows a typical e-mail from the switcher.

HDXP-Plus-Serie-00-61-D7 - Power Supply Fixed

[e-mail]

To: Charley Adams

Thu. 11 May 2006 13.02.37
Unit Name = HDXP-Plus-Serie-00-61-D7
Unit IP Address = 100.25.112.9

Figure 79. Typical HDXP E-mail

The radio buttons and check boxes associated with each address field permit the
administrator to specify specific e-mail requirements for each recipient.

Edit these fields and controls as follows:

1. Click in the desired E-mail Addressee field. The graphic cursor becomes a text

cursor.

2. Edit the e-mail address as desired. Standard e-mail address conventions

(such as [e-mail]) apply.

HDXP Plus Series Switchers • Matrix Software 80

3. Press the <Tab> key on the keyboard or click in another field to exit the e-mail

addressee field.

4. Use the check boxes associated with each addressee to select the options about

which the addressee will be e-mailed: missing inputs or power supply.

5. When you select either a radio button or a check box for an addressee, the floating

box that contains the input numbers is displayed on the Input Settings/Options
screen. Select the inputs that need monitoring by clicking on their numbers in this
box. Selected input numbers are displayed in white on a blue field. To deselect an
input number, click on it again.

Figure 80. Selecting Inputs to Monitor

6. Use the round radio buttons associated with each addressee to select whether the

addressee will be e-mailed about failures, fixes, both, or not be notified. The None
radio button is useful for temporarily removing personnel from the e-mail list when
they are unavailable, such as traveling or on vacation.

7. If desired, click the Send test E-mail button to test the e-mail function.

8. Click the Take button to make the e-mail address changes take effect.

Updating the Firmware

The firmware upgrade utility provides a way to replace the firmware that is coded on
the HDXP control board without needing to take the switcher out of service, open its
enclosure, and replace the firmware chip.

Update the HDXP firmware as follows:

NOTE: The update firmware utility is for replacing the firmware that controls all

switcher operation. This is not the page to insert your own HTML pages (see

Uploading HTML Files on page 83 to insert custom HTML pages).

1. Visit the Extron website, www.extron.com and download the latest firmware file to

your computer.

a. On the Extron web page, select the Download tab.
b. On the Download Center page, click the Firmware link on the left

sidebar menu or the Firmware icon (shown at right).

c. Scroll to locate the name of your HDXP switcher and click its

Download link.

d. On the next screen, fill in the required information, then click the Download

HDXPplusFWnxn.exe button.

e. On the Open File - Security Warning window, click Save.
f. On the Save As window, browse to the folder where you want to save the

firmware file, and click Save. The firmware installation file is placed on your hard
drive.

HDXP Plus Series Switchers • Matrix Software 81

2. Start the Matrix Switcher Control Program and connect to the HDXP switcher (see

steps 1 through 4 under Using the Software on page 70 for the procedure).

NOTE: The Ethernet connection is much faster than the RS-232 or RS-422

connection. Extron recommends using the Ethernet connection rather than the
serial port for firmware uploads.

3. From the Tools menu, select Update Firmware.... The Select files to Upload to

Extron Server window opens.

4. Navigate to the folder where you saved the firmware file. Select the file.

Figure 81. Select Files to Upload to Extron Server Window with Firmware

File Selected

NOTES:

• Valid firmware files must have the file extension .S19. Any other file extension

is not a firmware upgrade.

• The original factory-installed firmware is permanently available on the HDXP

switcher. If the attempted firmware upload fails for any reason, the switcher
reverts to the factory-installed firmware.

5. Click Open. A confirmation prompt window opens, reminding you that loading the

selected .S19 file will reprogram the device firmware.

6. Click OK to continue with the upload. A status

window, which shows the progress of the upload,
appears. The firmware upload to the HDXP
switcher may take a few minutes.

7. When the upload is complete, another prompt window appears, informing you that

the new firmware upgrade will cause the HDXP to reset, which will terminate the
connection with your computer and close the control software. Click OK.

If you want to continue using the Matrix Switcher Control Program, you must restart it.

HDXP Plus Series Switchers • Matrix Software 82

Uploading HTML Files

You can create customized HTML pages for the HDXP to display. The HTML Files List
window (shown below) provides a way to view the contents of the HDXP file system and
to upload custom HTML pages to the switcher.

Figure 82. HTML Files List Window

Upload HTML pages as follows:

NOTES:

• The files listed in figure 82 are shown for example only and may not be present on

your switcher.

• The HTML Files List window is for inserting your own HTML pages. This is not

the window to replace the firmware that controls all switcher operation (see

Updating the Firmware on page 81 to replace the firmware).

• The following characters are invalid in file names:

+ ~ , @ = ` [] {} < > ' " ; : | \ ? and {space}.

1. Connect the PC to the HDXP via the RS232/RS422 port or Ethernet port.

2. Start the Matrix Switcher Control Program and connect to the HDXP switcher (see

steps 1 through 4 under Using the Software on page 70 for the procedure).

3. From the Tools menu, select HTML File Manager. The HTML Files List window

opens.

4. Click the Pick Files to Load to Server button. The Select files window opens.

5. Navigate to the folder where you saved the HTML files. Select the files.

NOTES:

• To select multiple files, hold the <Ctrl> key while you click on the desired files.

• If you want one of the HTML files that you created to be the default start-up

page, name the file “index.html”. The HDXP switcher looks for that file name
when you first connect to it using an Internet browser.

6. Click the Open button. The file uploading process may take a few minutes.

7. Click the Update button to confirm the upload.

8. Click the Close button to exit the HTML Files List window.

HDXP Plus Series Switchers • Matrix Software 83

Windows Buttons, Menus, and Trash Can

The buttons, drop-down menus, and trash can icon on the right side of the program
window perform the following functions:

• Power — This button is unavailable for HDXP switchers, because the HDXP cannot

be powered on and off via software.

• Executive mode — Allows you to lock out front panel operations, except for the

view-only mode functions.

• Room menu — Displays a list of up to 10 rooms. From this list you can select a room

to display in the window.

NOTE: A room is a subset of outputs that are logically related to each other, as

determined by the operator. The HDXP switcher supports up to 10 rooms, each
of which can consist of from 1 to 16 outputs.

• Presets menu — Displays a list of up to 32 global presets and up to 100 room

presets (10 rooms with 10 presets per room). From this list you can select a preset
to display in the window. You can either activate the selected preset by clicking Go or
delete it by clicking Delete.

• Go — Activates the selected preset as the current configuration.

• Save as — Allows the current set of ties to be saved as a preset. Enter the preset

number when prompted to do so.

• Delete — Removes the selected preset.

• Take — Allows you to save to file any changes made to the displayed configuration.

• Cancel — Returns to the previous screen, undoing any changes you have made.

• Trash can — Drag and drop from an input or output button to the trash can to undo

all ties associated with that input or output.

Windows Menus

The menu bar on the Matrix window contains the following pull-down menus.

File menu

The File menu contains the following options:

• Save MATRIX settings as — Saves a complete set of up

to 132 presets (32 global and 100 room presets), plus the
last active setting (preset #0), to a file. Saved settings include
assigned icons and icon captions.

• Restore MATRIX settings from — Loads and activates a

previously saved settings file.

• Save This-Session’s settings — Performs the same function as Save MATRIX

settings as, but you are not able to specify a file name to which it will be saved.

• Restore Last-session’s settings — Loads the icons and icon captions that

were saved during the last session. If you saved the changes to the settings from the
previous session the last time you exited the program, the ties from that session are
loaded.

• Select Printer — Selects the target printer that will be used to print tie maps.

• Print Tie Map — Prints the tie set that is displayed on the screen.

• Exit — Closes the Matrix Switcher Control Program.

HDXP Plus Series Switchers • Matrix Software 84

Tools menu

The Tools menu contains the following options. (Grayed out
options are unavailable on your switcher.)

• Assign Device Icons — Displays the complete set of input

and output device icons. You can drag any of these icons to
the input and output boxes.

• Edit Device Palette — Allows you to add your own device

icon graphics.

• Mute-Output settings — Displays the Channel Mute

Settings window. On this screen, use the slider bar to select
an output to mute, then select the Video check box in the
Mute section. To mute all outputs at once, select the All
check box.

Figure 83. Channel Mute Settings Window

• HDXP Reclocker Rate settings — Opens the Channel Mute Settings window, on

which you can use the Reclocker Rate menu to select a rate at which outputs will
be reclocked to put them in sync with input signals.

• View Input Frequencies — (DSVP) Displays the input horizontal and vertical

frequencies for each input.

• Update Firmware — Allows you to replace the firmware that is coded on the switcher

control board without needing to take the HDXP out of service, open the switcher
enclosure, and replace the firmware chip set (see Updating the Firmware on
page 81).

• IP Options — Allows you to set options for the IP connection (see IP Setup on

page 75).

• HTML File Manager — Displays a list of HTML files installed on the switcher

and allows you to upload custom files from a connected PC to the switcher (see

Uploading HTML Files on page 83).

HDXP Plus Series Switchers • Matrix Software 85

• Hardware status — Opens the HDXP Plus System Status window, which provides

an overall view of the status of the matrix switcher, including the primary and
secondary power supply status and the individual voltages, the internal temperature,
the Remote RS232/RS422 port configuration, the number of IP connections, and the
installed and updated firmware status (see figure 84).

Figure 84. Status Window

The following status color coding applies to the text in the Hardware Status and Serial
Port Configuration sections:

• Green — Proper operation

• Red — Component has failed.

• White — Components are not installed.

NOTE: The HDXP switchers are not available in custom configurations. Each

model has all available monitored components, such as power supplies,
installed. If you see the white “not installed” indication, the “not installed”
component may have become disconnected during shipment or rough handling.

• Name Presets — Opens the Names for Presets window, which allows you to assign

a name to each of the 32 global presets and 100 room presets. Select a preset from
the list and enter a name for it in the text box at the top of the screen. Click Take to
confirm the name.

NOTES:

• Preset names are limited to 12 upper- and lowercase alphanumeric

characters, {space}, and the _ : = and / characters.

• The following characters are invalid or not recommended in preset names:

+ ~ , @ = ` [ ] { } < > ' " ; : | \ and ?.

• Show RS-232 strings — Displays the ASCII commands that are used by the

current configuration. You can refer to these for SIS programming (see the Remote

Configuration and Control section beginning on page 45 for information on

entering SIS commands).

HDXP Plus Series Switchers • Matrix Software 86

• I/O Group settings — Opens the Input/Output Groups window, which allows

you to establish input and output groups. Drag two or more of the small boxes
representing inputs and outputs to one of the input or output Group boxes. Repeat as
desired. Click Take to establish the groups.

Figure 85. Input/Output Groups Window

• Room configuration — Allows you to assign outputs to rooms or delete outputs

from rooms. Drag one or more of the small boxes representing outputs to one of the
Room boxes. Repeat as desired to form additional rooms. Click Take to establish the
rooms.

NOTE: A room is a subset of outputs that are logically related to each other, as

determined by the operator. The HDXP switcher supports up to 10 rooms, each
of which can consist of from 1 to 16 outputs.

• Initialize — Displays a window on which you can select, initialize, and clear any or

all of the following: ties, presets, groups, preset names, icon names, and icons.

Preferences menu

The Preferences menu contains the following options:

• Immediate changes — Causes the configuration changes

you make to take effect immediately, without the need to
click a Take button. When you select this option, the Take
and Cancel buttons are removed from the Matrix window.

• Hold/Verify Changes — Delays implementation of

configuration changes until the Take button is pressed.

HDXP Plus Series Switchers • Matrix Software 87

• Ties as Lines — Displays ties as lines.

Figure 86. Ties Shown as Lines

• Ties as Crosspoints — Displays ties as a matrix of inputs and outputs. Ties that

have been made are indicated as amber boxes. Ties that will take effect when you
click the Take button are indicated by a plus sign (+) in the crosspoint box. Ties that
will be broken when you click the Take button are indicated by a minus sign (–).

Figure 87. Ties Shown as Crosspoints

HDXP Plus Series Switchers • Matrix Software 88

• Frequency-read options — Provides a submenu that allows you to set the input

signal detection (DSVP) feature to do one of the following:

• Automatically refresh the display (set this option to Automatically every

10 seconds).

• Sample the sync and update the display whenever you make a configuration

change (set this option to On Demand or by Refresh).

• Never sample and display the sync or no sync status (set this option to None).

• Limit ties to same group — Allows you to create ties only between inputs and

outputs that are in the same group (similar to front panel operation).

• Icons in I/O boxes — Displays icons that you place in the I/O boxes in

the Matrix window (see figure 86 on the previous page).

• Numbers in I/O boxes — Displays the input and output numbers in the I/O

boxes in the Matrix window (see the figure 87 on the previous page). You
are not able to place icons in the boxes when this option is selected.

• Catch FPC/other’s Changes — When checked, sets the switcher to report all

configuration and setting changes to the Remote RS-232/RS-422 or Ethernet
connection that enabled this selection. These reports allow the Matrix Switcher
Control Program to track the changes that occur in the switcher configuration and
settings, whether commanded via the front panel, the RS232/RS422 port, or the
Ethernet port.

Master-Reset selection

Master-Reset clears all ties and presets, all output mutes, and all I/O grouping.

NOTE: Master-Reset does not reset the Internet protocol (IP) settings.

Using Emulation Mode

Emulation mode allows you to set up the software without attaching the switcher to the
computer. In emulation mode, you can emulate any matrix switcher that is supported by
the Matrix Switcher Control Program; you are not limited to the HDXP.

To use emulation mode, do the following:

1. Double-click the MATRIX Switchers + Control Program icon in the Extron

Electronics group or folder.

2. On the Comm Port Selection window, select Emulate, and click OK.

HDXP Plus Series Switchers • Matrix Software 89

3. From the Initialize Emulated Matrix Settings From window, select an emulation file

(.mtx extension), and click Open.

Figure 88. Selecting an Emulation File

NOTE: Selecting the Demo.mtx file provides a sample of a completed matrix

setup. Selecting the New.ini file or clicking Cancel provides a blank setup to get
you started.

4. On the Save Emulated Matrix Settings window, enter a file name under which you

want to save any changes to the file, and click Save.

Figure 89. Saving a New Emulation File

HDXP Plus Series Switchers • Matrix Software 90

5. On the Emulation Configuration window, select the number of video boards that your

model has and the matrix switcher model you are configuring, and click OK.

Figure 90. Emulation Configuration Window

6. Continue using the program as described in Using the Software on page 70.

Using the Matrix Switcher Help System

For information about program features, you can access the Matrix Switcher Help
program in any of the following ways:

• From the Extron Electronics program folder or Start menu group, select

the MATRIX Switcher + Help icon (shown at right).

• Within the Matrix Switcher Control Program, select Contents from the Help menu on

the Matrix window.

• From within the Matrix Switcher Control Program, press the <F1> key.

HDXP Plus Series Switchers • Matrix Software 91

Creating Button Labels

I

N

P

U

T
S

The button caps are pre-labeled for your convenience by default. However,
you can replace the labels of the input and output buttons with the included
additional printed button labels or with labels that you create and print yourself.
You can temporarily remove the numbered translucent covers on the input and output
buttons to insert different labels behind the covers.

Page 95 contains blank button labels. If desired, photocopy them or cut them out of
the guide, write button information in each button area as desired, and insert them in the
switcher input or output button caps. You can also create labels using the Button Label
Generator software.

Button Icons

The Extron Button-Label Generator software is provided with every Extron matrix switcher.
Each input and output button can be labeled with names, alphanumeric characters, or
color bitmaps for easy and intuitive input and output selection. See Blank Button Labels
on page 95 for blank labels and Using the Button Label Generator for the procedure
for removing and replacing the translucent covers.

VCR

DVD

Figure 91. Example of Button Labels on an HDXP Front Panel Section

Document

Camera

Computer Computer

13 15
2928 30 31 32

Using the Button Label Generator

The Button Label Generator software creates labels for the HDXP input and output
buttons. You can create labels with names, alphanumeric characters, icons, and even
colored bitmaps for easy and intuitive input and output selection. See Replacing Button

Labels on page 94 for procedures for removing and replacing the button covers and

changing the labels.

The program is contained on the same DVD as the Matrix Switcher Control Program, and
is installed automatically when you install the control software. By default, the software
installation creates a directory for the program at C:\Program Files [or Program

Files (x86) for Windows 7, 32-bit]\Extron\ButtonLabelGenerator. The Button
Label Generator icon is placed in the Extron Electronics group or folder.

VTG 200

HDXP Plus Series Switchers • Matrix Software 92

1. To run the label creation program, double-click on the Button Label Generator icon

(shown at right) in the Extron Electronics group or folder. The Button Label Generator
window opens.

Figure 92. Button Label Generator Window

2. From the Systems menu, select HDXP Plus 1616/1632 or HDXP Plus 3232 for the

layout of your model (although you can select any option from this menu). You can
also select Customize Button Layouts from the Tools menu to open the Customize
button layout window, on which you can create your own layout.

3. Click on the button representation that you want to edit. A red box surrounds the

selected button.

4. Edit the selected button by using any of the tools provided on the Button Label

Generator window. Some of the edits you can make are:

• Enter text and select the font, text size, and text color from the drop-down menus

on the tool bar.

• Select an icon from the Button Picture Palette and drag it to a button.

• Place a bitmap image from your computer on a selected button.

To remove all the text or the image from a selected button, click Clear Button. To
remove the text and images from all the buttons, click Clear All Buttons.

To access the Button Label Generator help, select Use Help from the Help menu.

5. After creating the labels, print them by selecting Print from the File pull-down menu

in the upper-left corner of the Button Label Generator window. To save the button
label set as an .xml file on your computer, select Save As from the File menu and
enter a name for the label file.

HDXP Plus Series Switchers • Matrix Software 93

Replacing Button Labels

Clear Lens

The button assembly consists of a clear lens cap, the button label, and a white diffuser.
Remove the button assembly from the HDXP as follows:

1. Remove the button assembly by inserting a small, flat-bladed screwdriver, such as

an Extron Tweeker, between the button base and the diffuser to gently pry the button
assembly off the button plunger, as shown in figure 93.

2. Locate the small corner notch on the clear lens cap, and slide the screwdriver

between the lens cap and the diffuser (see b in figure 93).

3. Using a rotating motion of the screwdriver, carefully pry the two pieces apart (see c in

figure 93).

4. Lift out the transparent square label that you want to replace, being careful not to

damage the circuits beneath it. You may need to use the small screwdriver to gently
pry the label out.

5. Insert one of the new labels you created in before starting into the clear button cap,

align the white backing plate with the cap, and firmly snap it into place.

6. Gently, but firmly, press the reassembled button into place on the HDXP front panel.

7. Repeat steps 1 through 6 as needed to relabel other buttons.

Plunger

TEXT

2

Separating the two­piece button here at
the corner.

Notch

3

Pry the two
pieces apart.

Button Label

Figure 93. Replacing a Button Label

Base

Diffuser

HDXP Plus Series Switchers • Matrix Software 94