Extron electronics HDMI DA Series, HDMI DA6 User Manual

User Guide

HDMI DA Series

Distribution Amplifiers

HDMI

®

68-1844-02 Rev. B

09 14

Safety Instructions

Safety Instructions • English

WARNING: This symbol,

to alert the user of the presence of uninsulated dangerous voltage
within the product’s enclosure that may present a risk of electric shock.

ATTENTION: This symbol,

intended to alert the user of important operating and maintenance
(servicing) instructions in the literature provided with the equipment.

For information on safety guidelines, regulatory compliances, EMI/EMF
compatibility, accessibility, and related topics, see the Extron Safety and
Regulatory Compliance Guide, part number 68-290-01, on the Extron
website, www.extron.com.

, when used on the product, is intended

D

, when used on the product, is

I

Instructions de sécurité • Français

AVERTISSEMENT : Ce pictogramme,

le produit, signale à l’utilisateur la présence à l’intérieur du boîtier du
produit d’une tension électrique dangereuse susceptible de provoquer
un choc électrique.

ATTENTION : Ce pictogramme,

le produit, signale à l’utilisateur des instructions d’utilisation ou de
maintenance importantes qui se trouvent dans la documentation
fournie avec le matériel.

Pour en savoir plus sur les règles de sécurité, la conformité à la
réglementation, la compatibilité EMI/EMF, l’accessibilité, et autres sujets
connexes, lisez les informations de sécurité et de conformité Extron,
réf. 68-290-01, sur le site Extron, www.extron.com.

, lorsqu’il est utilisé sur

D

, lorsqu’il est utilisé sur

I

Sicherheitsanweisungen • Deutsch

WARNUNG: Dieses Symbol

darauf aufmerksam machen, dass im Inneren des Gehäuses dieses
Produktes gefährliche Spannungen herrschen, die nicht isoliert sind
und die einen elektrischen Schlag verursachen können.

VORSICHT: Dieses Symbol

in der im Lieferumfang enthaltenen Dokumentation besonders wichtige
Hinweise zur Bedienung und Wartung (Instandhaltung) geben.

Weitere Informationen über die Sicherheitsrichtlinien, Produkthandhabung,
EMI/EMF-Kompatibilität, Zugänglichkeit und verwandte Themen finden Sie
in den Extron-Richtlinien für Sicherheit und Handhabung (Artikelnummer
68-290-01) auf der Extron-Website, www.extron.com.

auf dem Produkt soll den Benutzer

D

auf dem Produkt soll dem Benutzer

I

Инструкция по технике безопасности • Русский

ПРЕДУПРЕЖДЕНИЕ: Данный символ, D, если указан

на продукте, предупреждает пользователя о наличии
неизолированного опасного напряжения внутри корпуса
продукта, которое может привести к поражению электрическим
током.

ВНИМАНИЕ: Данный символ, I, если указан на продукте,

предупреждает пользователя о наличии важных инструкций по
эксплуатации и обслуживанию в руководстве, прилагаемом к
данному оборудованию.

Для получения информации о правилах техники безопасности,
соблюдении нормативных требований, электромагнитной
совместимости (ЭМП/ЭДС), возможности доступа и других вопросах
см. руководство по безопасности и соблюдению нормативных
требований Extron на сайте Extron: www.extron.com, номер по
каталогу - 68-290-01.

Chinese Simplified（简体中文）

警告： D产品上的这个标志意在警告用户该产品机壳内有暴露的危险 电压，

有触电危险。

注意：I 产品上的这个标志意在提示用户设备随附的用户手册中有

重要的操作和维护(维修）说明。

关于我们产品的安全指南、遵循的规范、EMI/EMF 的兼容性、无障碍
使用的特性等相关内容，敬请访问 Extron 网站 www.extron.com，参见 Extron
安全规范指南，产品编号 68-290-01。

Chinese Traditional（ )

警告: D 若產品上使用此符號，是為了提醒使用者，產品機殼內存在著

可能會導致觸電之風險的未絕緣危險電壓。

注意I 若產品上使用此符號，是為了提醒使用者，設備隨附的用戶手冊中有重要

的 操 作 和 維 護（ 維 修 ）説 明 。

有關安全性指導方針、法規遵守、EMI/EM F 相容性、存取範圍和相關主題的詳細資訊，
請瀏覽 Extron 網站：www.extron.com，然後參閱《Extron 安全性與法規遵守手
冊》，準則編號 68-290-01。

Instrucciones de seguridad • Español

ADVERTENCIA: Este símbolo,

avisa al usuario de la presencia de voltaje peligroso sin aislar dentro del
producto, lo que puede representar un riesgo de descarga eléctrica.

ATENCIÓN: Este símbolo,

avisa al usuario de la presencia de importantes instrucciones de uso y
mantenimiento recogidas en la documentación proporcionada con el
equipo.

Para obtener información sobre directrices de seguridad, cumplimiento
de normativas, compatibilidad electromagnética, accesibilidad y temas
relacionados, consulte la Guía de cumplimiento de normativas y seguridad
de Extron, referencia 68-290-01, en el sitio Web de Extron,

www.extron.com.

, cuando se utiliza en el producto,

D

, cuando se utiliza en el producto,

I

Japanese

警告: この記 号 D が製品上に表示されている場合は、筐体内に絶縁されて

いない高電圧が流れ、感 電の危険 があることを示しています。

注意:この記号 I が 製 品 上 に 表 示 さ れ て い る 場 合 は 、本 機 の 取 扱 説 明 書 に 記 載 さ れ て

いる重要な操 作と保守(整備)の指 示につ いてユーザーの 注意を喚起するもので す。

安全上のご注意、法令遵守、EMI/EMF適合性、その他の関連項目に
つ い て は 、エ ク ストロ ン の ウェブ サ イト www.extron.com より

『Extron Safety and Regulatory Compliance Guide』 (P/N 68-290-01) をご覧く

ださい。

Korean

경고: 이 기호 D, 가 제품에 사용될 경우, 제품의 인클로저 내에 있는

접지되지 않은 위험한 전류로 인해 사용자가 감전될 위험이 있음을
경고합니다.

주의: 이 기호 I, 가 제품에 사용될 경우, 장비와 함께 제공된 책자에 나와

있는 주요 운영 및 유지보수(정비) 지침을 경고합니다.

안전 가이드라인, 규제 준수, EMI/EMF 호환성, 접근성, 그리고 관련 항목에 대한
자세한 내용은 Extron 웹 사이트(www.extron.com)의 Extron 안전 및 규제 준수
안내서, 68-290-01 조항을 참조하십시오.

FCC Class A Notice

This equipment has been tested and found to comply with the limits for a Class A digital
device, pursuant to part15 of the FCC rules. The ClassA limits provide reasonable protection
against harmful interference when the equipment is operated in a commercial environment.
This equipment generates, uses, and can radiate radio frequency energy and, if not installed
and used in accordance with the instruction manual, may cause harmful interference to radio
communications. Operation of this equipment in a residential area is likely to cause interference.
This interference must be corrected at the expense of the user.

NOTES:

• This unit was tested with shielded I/O cables on the peripheral devices. Shielded

cables must be used to ensure compliance with FCC emissions limits.

• For more information on safety guidelines, regulatory compliances, EMI/EMF

compatibility, accessibility, and related topics, see the Extron Safety and

Regulatory Compliance Guide on the Extron website.

Copyright

© 2014 Extron Electronics. All rights reserved.

Trademarks

All trademarks mentioned in this guide are the properties of their respective owners.

The following registered trademarks(®), registered service marks(SM), and trademarks(TM) are the property of
RGBSystems, Inc. or Extron Electronics:

AVTrac, Cable Cubby, CrossPoint, eBUS, EDID Manager, EDID Minder, Extron, Flat Field, GlobalViewer, Hideaway, Inline, IPIntercom,
IPLink, Key Minder, LockIt, MediaLink, PlenumVault, PoleVault, PowerCage, PURE3, Quantum, SoundField, SpeedMount, SpeedSwitch,
SystemINTEGRATOR, TeamWork, TouchLink, V-Lock, VersaTools, VN-Matrix, VoiceLift, WallVault, WindoWall, XTP, XTP Systems

Registered Service Mark

AAP, AFL (Accu-Rate Frame Lock), ADSP (Advanced Digital Sync Processing), Auto-Image, CableCover, CDRS (Class D Ripple Suppression),
DDSP (Digital Display Sync Processing), DMI (Dynamic Motion Interpolation), DriverConfigurator, DSPConfigurator, DSVP (Digital Sync
Validation Processing), EQIP, FastBite, FOXBOX, Global Configurator, IP Intercom HelpDesk, LinkLicense, MAAP, MicroDigital, ProDSP, QS-FPC
(QuickSwitch Front Panel Controller), Scope-Trigger, SIS, Simple Instruction Set, Skew-Free, SpeedNav, Triple-Action Switching, XTRA,
ZipCaddy, ZipClip

(SM)

: S3 Service Support Solutions

Registered Trademarks

Trademarks (™

)

(®)

Conventions Used in this Guide

Notifications

In this user guide, the following are used:

WARNING: Potential risk of severe injury or death.
AVERTISSEMENT : Risque potentiel de blessure grave ou de mort.

ATTENTION:

• Risk of property damage.

• Risque de dommages matériels.

NOTE: A note draws attention to important information.

TIP: A tip provides a suggestion to make working with the application easier.

Software Commands

Commands are written in the fonts shown here:

^AR Merge Scene,,Op1 scene 1,1 ^B 51 ^W^C

[01] R 0004 00300 00400 00800 00600 [02] 35 [17] [03]

E X!*X1&*X2)*X2#*X2!

NOTE: For commands and examples of computer or device responses mentioned

in this guide, the character “0” is used for the number zero and “O” represents the
capital letter “o”.

CE

}

Computer responses and directory paths that do not have variables are written in the font
shown here:

Reply from 208.132.180.48: bytes=32 times=2ms TTL=32
C:\Program Files\Extron

Variables are written in slanted form as shown here:

ping xxx.xxx.xxx.xxx —t
SOH R Data STX Command ETB ETX

Selectable items, such as menu names, menu options, buttons, tabs, and field names are
written in the font shown here:

From the File menu, select New.

Click the OK button.

Specifications Availability

Product specifications are available on the Extron website, www.extron.com.

Contents

Introduction............................................................ 1

About the HDMI DA2, HDMI DA4, and

HDMI DA6 ......................................................... 1

Features ............................................................. 1

Application Diagram ........................................... 2

Installation .............................................................. 3

Installation Overview ........................................... 3

Rear Panel Features ........................................... 4

Connecting Power .............................................. 4

Connecting the Power Supply

(HDMI DA2 Only) ........................................... 5

Connecting the Input Source .............................. 7

Connecting the Output Displays ......................... 7

Wiring for RS-232 Control (Optional) ................... 8

Connecting to the USB Port ............................... 9

Operation .............................................................. 11

Front Panel Features ......................................... 11

Power Status LED ........................................ 11

USB Config Port ........................................... 12

Signal Status LEDs ....................................... 12

HDCP LEDs .................................................. 12

EDID LED ..................................................... 12

EDID Minder ..................................................... 13

Factory EDID ................................................ 13

Output EDID ................................................. 13

User Slots ..................................................... 13

HDMI DA2, HDMI DA4, and

HDMI DA6 EDID Lookup Table .................... 14

Mounting ............................................................... 16

Desktop Placement .......................................... 16

Rack Mounting ................................................. 16

UL Guidelines for Rack Mounting .................. 16

Rack Mounting Procedure ............................ 16

Under-desk Mounting ....................................... 16

SIS Commands ................................................... 17

Introduction to SIS ........................................... 17

Host-to-Distribution Amplifier

Communications ......................................... 17

Distribution Amplifier-initiated Messages ....... 17

Symbols Used in this Guide .............................. 18

Error Messages ............................................ 19

Command and Response Table for SIS

Commands ..................................................... 19

Updating Firmware ............................................ 21

Downloading and Installing Firmware Loader .... 21

Downloading HDMI DA Series Firmware ........... 22

Loading the Firmware to the

Distribution Amplifier ........................................ 23

HDMI DA Series • Contents v

HDMI DA Series • Contents vi

Introduction

This guide describes the function, installation, and operation of the HDMI DA2, HDMI DA4,
and HDMIDA6. Unless otherwise stated, the terms “distribution amplifier,” “DA,” or “HDMI DA
Series” refer to any of these distribution amplifiers.

This section provides the following information:

• About the HDMI DA2, HDMI DA4, and HDMI DA6

• Features

• Application Diagram

About the HDMI DA2, HDMI DA4, and HDMI DA6

These Extron distribution amplifiers distribute one HDMIinput signal to two (HDMI DA2),
four (HDMI DA4), or six (HDMI DA6) simultaneous outputs. All three models are fully
High-bandwidth Digital Content Protection (HDCP) compliant.

These distribution amplifiers support data rates up to 6.75 Gbps (2.25 Gbps per color) with up
to 12-bit deep color and use the EDID Minder feature for EDID management.

The automatic output compatibility correction feature scans each output device to ensure that
the output signal is compatible with the color depth and format requirements of the device.
Each output is adjusted independently.

Features

HDMI signal distribution — distributes one HDMI input to two (HDMI DA2), four (HDMIDA4),
or six (HDMI DA6) simultaneous HDMI video and embedded multi-channel digital audio signal
outputs. Supported HDMI specification features include data rates up to 6.75 Gbps, Deep
Color up to 12-bit, 3D, Lip Sync, and HD lossless audio formats.

Supports high-resolution video — including computer-video to 1920x1200, HDTV
1080p/60 and 2K.

HDCP compliant

Key Minder — continuously verifies HDCP compliance. Key Minder authenticates and

maintains continuous HDCP encryption between all input and output devices to enable
simultaneous distribution of a single source signal to multiple displays.

EDID Minder — automatically manages EDID communication between connected

devices. EDID Minder ensures that the source powers up properly and reliably outputs
content for display. This feature allows the user to assign EDID to the input from a list of

48factory-loaded EDID files, one of the connected display devices, or from a custom user slot:

• Factory EDID: 48 unique EDID files categorized by video format, resolution, and audio

support.

• Outputs: automatically stores the EDID of the display connected to the specified output.

• User slots: EDID is saved from an output or imported from a PC.

Automatic input cable equalization — up to 50 feet at 1080p/60 with 8-bit color when
used with Extron HDMI Pro Series cable. Actively conditions incoming HDMI signals to
compensate for signal loss when using long cables, low quality cables, or source devices with
poor signal output.

HDMI DA Series • Introduction 1

Output Compatibility Correction — monitoring the EDID of each connected display allows

Extron

TouchLink

the distribution amplifier to ensure the EDID is compatible with the current input signal. The
following adjustments are made for each output independently:

• Interface format: If the connected display is DVI and the input signal is HDMI, the signal

is reformatted to DVI. If the output is HDMI and the input is DVI, no reformatting is needed
because HDMI is backwards compatible with DVI.

• Video color bit depth: If the connected output device does not support the color

bit depth of the input signal, it is truncated down to the next level that is supported
(12-bit>10-bit > 8-bit). The signal can be forced to always truncate to 8-bit via Simple
Instruction Set (SIS) commands, disabling deep color.

Output muting via RS-232 — Provides the capability to mute one or all outputs at any
time. This allows content to be viewed on a local monitor prior to appearing on the main
presentation display.

Signal Status LEDs for the input and each output — provide real-time feedback and
monitoring of signal presence and HDCP authentication. The bi-color EDID LED indicator
notifies whether an internal or external EDID is stored.

Easy setup and commissioning — using the Extron PCS (Product Configuration Software),
which allows multiple products to be configured using a single software application.

Easy mounting options — The HDMI DA2 is a quarter rack wide, 1 inch high, and 3 inches
deep. The HDMI DA4 and HDMI DA6 are a half rack wide, 1 U high, and 6 inches deep. All
three models can be conveniently mounted in standard racks or under furniture.

Application Diagram

This diagram shows a typical application for the HDMI DA4. The other models can be used in
similar applications.

HDMI DA4

Distribution
Amplier

Control
System

ON

OFF

DISPLAY
MUTE

SCREEN
UP

SCREEN
DOWN

VCR

DVD

DOC
CAM

LAPTOP

PC

RS-232

4321

HDMI DA4

100-240V ~ 0.3 A MAX

50/60 Hz

Blu-ray Player

Figure 1. Application Diagram

REMOTEOUTPUTSINPUT

RS-232

TxRx G

IPL 250

HDMI
Cables

TCP/IP

®

100

RELAY

LINK

ACT

3

INPUT

1

31

IR

4

3

2

COM

1

42
TXRX

1

4

2

2

R

3

Flat Panel Displays

HDMI DA Series • Introduction 2

Installation

This section of the guide describes the following topics concerned with the installation and
setup of the HDMI DA2, HDMI DA4, and HDMI DA6 distribution amplifiers.

• Installation Overview

• Rear Panel Features

• Connecting Power

• Connecting the Input Source

• Connecting Output Displays

• Wiring for RS-232 Control

• Connecting to the USB Port

Installation Overview

To install and set up these distribution amplifiers, follow these instructions:

1. Mount the Distribution Amplifier in a suitable location (see page 16).

2. HDMI DA2 only: Connect the provided 12 VDC, 1 A power supply (see page 5).

3. HDMI DA4 and HDMI DA6 only: Connect to a 100-240 VAC (50 or 60 Hz) power

source using the provided IEC power cord (see page 4).

4. Connect and power on the display devices (see page7).

5. If configuration using SIS commands is required (see page 17), connect a control PC

to the rear panel captive screw connector (see page8) or the front panel USB port
(see page9).

6. Connect and power on the input device (see page 7).

HDMI DA Series • Installation 3

Rear Panel Features

RS

2

G

INPUT

E

O

S

R

12V

0.4A MAX

CE

z

X

Tx

Rx

G

E

O

S

INPUT

z

X

HDMI DA6

365

G

O

S

E

INPUT

36

CE

POWER

POWE

12V

0.4A MAX

INPUT

AAC

CDDE

HDMI DA2

100-240V ~ 0.3A MAX

100-240V ~ 0.3A MA

50/60 Hz

50/60 H

HDMI DA4

BBC

HDMI DA4

100-240V ~ 0.3A MAX

100-240V ~ 0.3A MA

50/60 Hz

50/60 H

HDMI DA6

12

OUTPUTS

UTPUT

4

REMOTE

REMOT

RS-232

-23

Tx Rx G

Tx R

E

UTPUT

DD

OUTPUTS REMOTEINPUT

UTPUT

REMOTEOUTPUTSINPUT

REMOT

4321

RS-232

RS-232

Tx Rx G

E

REMOT

4

521

RS-232

RS-232

Tx Rx G

T

R

BBC

DD

E

HDMI DA6

Figure 2. HDMI DA2 (top), HDMI DA4 (middle) and HDMI DA6 (bottom)

Power supply connector (see page 5)

A

IEC connector (see below)

B

HDMI input connector (see page 7)

C

HDMI output connectors (see page 7)

D

RS-232 connectors (see page 8)

E

Connecting Power

Connect a 100-240 VAC (50 or 60 Hz) power source, to the IEC connector of the HDMI DA4
or HDMI DA6 (figure 2, B, above), using the provided female IEC cable.

Connect the HDMI DA2 to the provided 12 VDC, 1 A power supply as described in

Connecting the Power Supply (HDMI DA2 Only) on the next page.

HDMI DA Series • Installation 4

Connecting the Power Supply (HDMI DA2 Only)

ATTENTION:

• This product is intended for use with a UL Listed power source marked “Class 2”

or “LPS” and rated 12VDC, maximum 1.0 A. Always use a power supply provided
by or specified by Extron. Use of an unauthorized power supply voids all regulatory
compliance certification and may cause damage to the supply and the end
product.

• Ce produit est destiné à une utilisation avec une source d’alimentation listéeUL

avec l’appellation «Classe2» ou «LPS» et normée 12Vcc, 1,0A maximum.
Utilisez toujours une source d’alimentation fournie ou recommandée par Extron.
L’utilisation d’une source d’alimentation non autorisée annule toute conformité
réglementaire et peut endommager la source d’alimentation ainsi que le produit
final.

• Extron power supplies are certified to UL/CSA 60950-1 and are classified as LPS

(Limited Power Source). Use of a non-LPS or unlisted power supply will void all
regulatory compliance certification.

• Les sources d’alimentation Extron sont qualifiées UL/CSA60950-1 et sont

classéesLPS(LimitedPowerSource). L’utilisation d’une source d’alimentation non­listée ou non-listéeLPS annulera toute certification de conformité réglementaire.

• Unless otherwise stated, the AC/DC adapters are not suitable for use in air handling

spaces or in wall cavities. The power supply is to be located within the same vicinity
as the Extron AV processing equipment in an ordinary location, Pollution Degree 2,
secured to the equipment rack within the dedicated closet, podium, or desk.

• Sauf mention contraire, les adaptateurs AC/DC ne sont pas appropriés pour une

utilisation dans les espaces d’aération ou dans les cavités murales. La source
d’alimentation doit être située à proximité de l’équipement de traitement audiovisuel
dans un endroit ordinaire, avec un degré2 de pollution, fixé à un équipement de
rack à l’intérieur d’un placard, d’une estrade, ou d’un bureau.

• The installation must always be in accordance with the applicable provisions of

National Electrical Code ANSI/NFPA 70, article 725 and the Canadian Electrical
Code part 1, section 16. The power supply shall not be permanently fixed to
building structure or similar structure.

• Cette installation doit toujours être en accord avec les mesures qui s’applique

au National Electrical Code ANSI/NFPA70, article725, et au Canadian Electrical
Code, partie1, section16. La source d’alimentation ne devra pas être fixée de
façon permanente à une structure de bâtiment ou à une structure similaire.

HDMI DA Series • Installation 5

WARNING: The two power cord wires must be kept separate while the power supply

Smooth

(5 mm) Max.

POWER

is plugged in. Remove power before wiring.

AVERTISSEMENT : Les deux cordons d’alimentation doivent être tenus à l’écart l’un

de l’autre quand l’alimentation est branchée. Couper l’alimentation avant de faire
l’installation électrique.

ATTENTION:

• The length of the exposed wires in the stripping process is critical. The ideal length

is 3/16 inches (5 mm). Any longer and the exposed wires may touch, causing a
short circuit between them. Any shorter and the wires can be easily pulled out even
if tightly fastened by the captive screws.

• La longueur des câbles exposés est primordiale lorsque l’on entreprend de les

dénuder. La longueur idéale est de 5mm (3/16inches). S’ils sont un peu plus
longs, les câbles exposés pourraient se toucher et provoquer un court circuit. S’ils
sont un peu plus courts, ils pourraient sortir, même s’ils sont attachés par les vis
captives.

• Do not tin the wire leads before installing into the connector. Tinned wires are not

as secure in the connector and could be pulled out.

• Ne pas étamer les conducteurs avant de les insérer dans le connecteur. Les

câbles étamés ne sont pas aussi bien fixés dans le connecteur et pourraient être
retirés.

1. Cut the DC output cord to the length needed.

2. Strip the jacket to expose 3/16 inch (5 mm) of the conductor

wire.

3. Verify the polarity of the wires.

4. Slide the exposed end into the captive screw connector and

secure by tightening the screw.

5. Use the supplied tie wrap to strap the power cord to the

extended tail of the connector.

6. Insert the captive screw connector into the rear panel

receptacle (Figure 2, A, on page 4).

7. Connect the power supply to a convenient 100-240 VAC

(50or 60 Hz) power source.

12V

0.4A MAX

AA

Ridges

SECTION A–A

3/16"

HDMI DA Series • Installation 6

Connecting the Input Source

Use a HDMI cable to connect the input source to the female HDMI socket on the rear panel
(figure 2, C, on page 4).

The connectors are fully HDCP compliant. With cables up to 25 feet (7.6 m) they support
resolutions of up to 1080p @ 60 Hz with 12-bit color. With cables up to 50 feet (15.2 m) they
support 1080p or 1920x1200 @ 60 Hz with 8-bit color.

Follow these instructions to secure the input and
output HDMI connectors to the unit with the LockIt
HDMI lacing bracket provided:

1. Plug the HDMI cable into the panel connection.

2. Loosen the HDMI connection mounting screw

from the panel enough to allow the LockIt lacing
bracket to be placed over it. The screw does not
have to be removed.

3. Place the LockIt lacing bracket on the screw and

against the HDMI connector, then tighten the
screw to secure the bracket.

ATTENTION:

• Do not overtighten the HDMI

connection mounting screw. The shield
it fastens to is very thin and can easily
be stripped.

• Ne serrez pas trop la vis de montage

du connecteur HDMI. Le blindage
auquel elle est attachée est très fin et
peut facilement être dénudé.

11

3

3

4

4

22

3

4. Loosely place the included tie wrap around the HDMI connector and the LockIt lacing

bracket as shown.

5. While holding the connector securely against the lacing bracket, tighten the tie wrap, then

remove any excess length.

Connecting the Output Displays

Use a HDMI cable to connect up to two (HDMI DA2), four (HDMI DA4), or six (HDMI DA6)
output displays to the female HDMI sockets on the rear panel (figure 2, D on page 4).

NOTE: Secure the input and output HDMI connectors to the distribution amplifier with

the provided LockIt HDMI lacing bracket (see Connecting the Input Source above).

The default EDID assignment is 720p. For more information, see EDID Minder on page 13 or

SIS Commands on page 17.

The HDMI DA4 and HDMI DA6 monitor the EDID of each connected display to ensure they are
compatible with the current input signal. If necessary, the following adjustments are made for
each output independently:

• Interface format: If the connected display is DVI and the input signal is HDMI, the signal

is reformatted to DVI. If the output is HDMI and the input is DVI, no reformatting is needed
because HDMI is backwards compatible with DVI.

• Video color bit depth: If the connected output device does not support the color

bit depth of the input signal, it is truncated down to the next level that is supported
(12-bit>10-bit > 8-bit). The signal can be forced to always truncate to 8-bit via SIS
commands, disabling deep color.

All outputs carry +5 VDC and up to 250 mA on pin 18, regulated by a current limiting circuit.

HDMI DA Series • Installation 7

Wiring for RS-232 Control (Optional)

Computer HDMI DA2

RS-232 communication between the distibution amplifier and a host PC can be used to
update firmware or configure the unit using SIS commands (see Command and Response

Table for SIS Commands on page 19).

The computer connects to either the rear panel 3-pole RS-232 port (figure 2, E on page 4)
or the front panel USB port (figure 7, B on page 11) of the distribution amplifier.

NOTES:

• Neither port has precedence and commands from either port are handled in the

order they are received.

• Extron recommends that the USB port is used for temporary connections. If a

permanent connection is required, the RS-232 port should be used.

1. Connect an RS-232 cable, such as Extron universal control cable (UC 50’ or UC 100’) to

the computer, using a female 9-pin D connector (see figure 3):

• Data received by the computer = pin 2

• Data transmitted by the computer = pin 3

• Ground = pin 5

2. Wire the opposite end of the cable to the provided 3-pole captive screw plug (see

figure3):

• Data transmitted by the DA plugs into the Tx (transmit) port

• Data received by the DA plugs into the Rx (receive) port

• Ground plugs into the G (ground) port

NOTES:

• The wiring in the RS-232 cables crosses over so that the Tx on the distribution

amplifier connects to the Rx of the control device and vice versa. Ground always
connects to ground.

• If you use cable that has a drain wire, tie the drain wire to the ground at both ends.

51

96

DB9 Pin Locations

Female

Pin 2 = Rx
Pin 3 = Tx
Pin 5 = G

TransmitReceive

ReceiveTransmit

GroundGround

Figure 3. Wiring the HDMI DA4 and HDMI DA6 for RS-232 Control

REMOTE

RS-232

Tx Rx G

HDMI DA Series • Installation 8

Connecting to the USB Port

ComputerHDMI DA6

Use the mini Type B USB port on the front panel (figure 7, B on page 11) to connect the
distribution amplifier to a host computer to update firmware (see page 21) or to configure the
unit with SIS commands (see page 17).

1. Connect a USB A to mini B cable between the front panel USB Config port and a USB

port of the PC.

CONFIG

Mini Type B

USB

USB Cable

INPUTOUTPUTS

SIGNAL

HDCP

Type A

1234

USB

56

HDMI DISTRIBUTION AMPLIFIER

HDMI DA6

USB 1

USB
Ports

EDID

Figure 4. Connecting a PC to the HDMI DA6 Front Panel USB Port

2. If this is the first time a HDMI DA series device has been connected to the PC, the Found

New Hardware Wizard opens. Connect to Windows Update to search the web for the

driver needed for the USB port to communicate with the distribution amplifier. This is not
necessary if the USB driver is already on your PC.

Figure 5. Found New Hardware Wizard Welcome Screen

• Select Yes, this time only to connect the PC to Windows Update only this time.

• Select Yes, now, and every time I connect a device to automatically connect

to Windows Update every time the distribution amplifier connects to this USB port.

• Select No, not this time if you do not want to connect to Windows Update (for

example, if the driver is already on the PC).

HDMI DA Series • Installation 9

3. Click Next. The next screen of the Wizard opens:

Figure 6. Installing the Software Automatically

4. Select Install the software automatically (Recommended) and click Next.

NOTE: You do not need to insert an installation disc.

The PC locates the driver needed and installs it in the correct location on the hard drive.

5. When the Completed screen appears, click Finish to close the wizard.

NOTE: The wizard opens only on the first occasion you connect the distribution

amplifier to that USB port. The wizard reappears if you connect the unit to a
different USB port or if you connect a different piece of equipment, requiring a
different driver, to the same USB port.

6. Configure the distribution amplifier as required (see Operation on the next page).

HDMI DA Series • Installation 10

Operation

G

UT

EDID

OUTPUTS

SIGNAL

HDCP

DE

HDMI DA6

BD

DE

This section of the manual provides information on:

• Front Panel Features

• EDID Minder

Front Panel Features

CONFIG

CONFI

SIGNAL

HDCP

INPUT

INP

C

C

OUTPUTS

12

HDMI DA2

EDID

AABB

HDMI DA2

CONFIG

AABB

HDMI DA4

D

DEE

INPUT OUTPUTS

SIGNAL

HDCP

C

C

1234

HDMI DISTRIBUTION AMPLIFIER

D

CC

INPUT OUTPUTS

SIGNAL

34

HDMI DISTRIBUTION AMPLIFIER

CONFIG

1234

HDCP

AAB

Figure 7. HDMI DA2 (top), HDMI DA4 (middle) and HDMI DA6 (bottom)

Power Status LED (see below)

A

USB Config Port (see page 12)

B

Signal LEDs (see page 12)

C

HDCP LEDs (see page 12)

D

EDID LED (see page 12)

E

EDID

HDMI DA4

E

EDID

HDMI DA6

E

Power Status LED

The power status LED lights green when power is applied to the unit.

HDMI DA Series • Operation 11

USB Config Port

The USB Config port is used for SIS configuration, monitoring, and firmware updates. This port
can be used as an alternative to the rear panel RS-232 captive screw connectors.

NOTES:

• Neither port has precedence and commands from either port are handled in the

• Extron recommends that the USB port is used for temporary connections. If a

When the USB Config Port is connected to the distribution amplifier for the first time, the
Found New Hardware Wizard opens to install the correct device driver (see Connecting to

the USB Port on page 9).

Signal Status LEDs

Input Signal LED

The input signal LED lights green when a TMDS signal is detected on the HDMI input. If
the source requires HDCP encryption, this LED may light only after the HDCP has been
authenticated.

Output Signal LEDs

There are two (HDMI DA2), four (HDMI DA4), or six (HDMI DA6) output signal LEDs, one for
each of the outputs. The LEDs light green when an active sink device is connected to the
corresponding output (based on hot plug detect).

order they are received.

permanent connection is required, the RS-232 port should be used.

HDCP LEDs

Input HDCP LED

The Input HDCP LED lights green when the source device requires HDCP encryption and it
has been authenticated with the HDMI input.

Output HDCP LEDs

There are two (HDMI DA2), four (HDMI DA4) or six (HDMI DA6) output HDCP LEDs, one for
each of the outputs. The LEDs light green when HDCP has been authenticated between
the HDMI output and the corresponding sink device. This happens when the source device
requires HDCP encryption and it has already been authenticated on the HDMI input.

The LEDs do not light if the source does not require HDCP encryption or if the sink is not
HDCP compliant.

EDID LED

The EDID LED lights green when the EDID is successfully stored from the selected output
device. This only occurs when an output EDID slot has been assigned.

The LED lights amber if the internal, factory-installed EDID is used or if the EDID was not
successfully stored.

For information about using the EDID Minder, see EDID Minder on the next page.

HDMI DA Series • Operation 12

EDID Minder

Factory EDID

Output EDID

User Slots

EDID Minder ensures that the connected source sees the EDID of a display, even if a display
is not connected. Depending on the EDID assignment (by SIS command), the EDID of a
connected display can be stored automatically, or the user can manually select from the table
of factory EDID files. This EDID is stored on an EEPROM located at the HDMI input.

The EDID Lookup Table is shown on the following page. The default EDID assignment is
720p 60 Hz, 2ch Audio (slot 34 in the EDID Lookup Table). The unit reverts to this configuration
after a factory reset.

The user can select from 48 factory loaded EDID files, each catagorized by rate type (PC or
HDTV), video format (DVI or HDMI), audio type (2-Ch or Multi-Ch), and native resolution.

EDID from each connected output is automatically saved in the corresponding output
slots. This EDID is retained until a different display is connected to the output or the unit is
power-cycled. If no display is connected to the specified output when the unit is powered on,
then the factory default EDID (720p @ 60 Hz, 2-Ch audio) is used.

Four user-loaded slots are available to save the EDID of any connected display. EDIDs saved
to these slots are retained after a power cycle. Upon a factory reset, these EDIDs revert to the
factory default (720p @ 60 Hz, 2-Ch audio).

HDMI DA Series • Operation 13

Type

Audio

3

Video

2

Format

Rate

Type

1

Rate

Refresh

the HDMI DA4 and HDMI DA6

the HDMI DA6

Native

Resolution

see footnotes on the following page)

X%

1,2,3

Type

Audio

3

Video

2

Format

Rate

Type

1

Refresh

Rate

Native

Resolution

1 800x600 60 Hz PC DVI n/a 30 2048x1080 60 Hz PC HDMI 2-ch

2 1024x768 60 Hz PC DVI n/a 31 480p 60 Hz HDTV HDMI 2-ch

3 1280x720 60 Hz PC DVI n/a 32 576p 50 Hz HDTV HDMI 2-ch

4 1280x768 60 Hz PC DVI n/a 33 720p 50 Hz HDTV HDMI 2-ch

5 1280x800 60 Hz PC DVI n/a 34 720p (default) 60 Hz HDTV HDMI 2-ch

6 1280x1024 60 Hz PC DVI n/a 35 1080i 50 Hz HDTV HDMI 2-ch

X%

HDMI DA2, HDMI DA4, and HDMI DA6 EDID Lookup Table

7 1360x768 60 Hz PC DVI n/a 36 1080i 60 Hz HDTV HDMI 2-ch

8 1366x768 60 Hz PC DVI n/a 37 1080p 50/25 Hz HDTV HDMI 2-ch

9 1400x1050 60 Hz PC DVI n/a 38 1080p 50 Hz HDTV HDMI 2-ch

10 1440x900 60 Hz PC DVI n/a 39 1080p 60/24 Hz HDTV HDMI 2-ch

11 1600x900 60 Hz PC DVI n/a 40 1080p 60 Hz HDTV HDMI 2-ch

12 1600x1200 60 Hz PC DVI n/a 41 720p 50 Hz HDTV HDMI multi-ch

13 1680x1050 60 Hz PC DVI n/a 42 720p 60 Hz HDTV HDMI multi-ch

14 1920x1080 60 Hz PC DVI n/a 43 1080i 50 Hz HDTV HDMI multi-ch

15 1920x1200 60 Hz PC DVI n/a 44 1080i 60 Hz HDTV HDMI multi-ch

16 2048x1080 60 Hz PC DVI n/a 45 1080p 50/25 Hz HDTV HDMI multi-ch

17 800x600 60 Hz PC HDMI 2-ch 46 1080p 50 Hz HDTV HDMI multi-ch

18 1024x768 60 Hz PC HDMI 2-ch 47 1080p 60/24 Hz HDTV HDMI multi-ch

19 1280x768 60 Hz PC HDMI 2-ch 48 1080p 60 Hz HDTV HDMI multi-ch

20 1280x800 60 Hz PC HDMI 2-ch 49 Output 1

21 1280x1024 60 Hz PC HDMI 2-ch 50 Output 2

22 1360x768 60 Hz PC HDMI 2-ch 51 Output 3 Outputs 3 and 4 are available only on

23 1366x768 60 Hz PC HDMI 2-ch 52 Output 4

24 1400x1050 60 Hz PC HDMI 2-ch 53 Output 5 Outputs 5 and 6 are available only on

25 1440x900 60 Hz PC HDMI 2-ch 54 Output 6

26 1600x900 60 Hz PC HDMI 2-ch 55 User loaded slot 1

27 1600x1200 60 Hz PC HDMI 2-ch 56 User loaded slot 2

28 1680x1050 60 Hz PC HDMI 2-ch 57 User loaded slot 3

29 1920x1200 60 Hz PC HDMI 2-ch 58 User loaded slot 4

HDMI DA Series • Operation 14

Table 1. HDMI DA4 and HDMI DA6 EDID Lookup Table (

Footnotes for the EDID lookup table (see page 14)

The following footnotes apply to the EDID table on the previous page:

1

Rate Type

• PC: These are primarily VESA standard computer rates, based on the most commonly

used native resolutions. They are designed to be used with computer sources.

• HDTV: These are video rates standardized by SMPTE and CEA. They are designed to be

used with video and computer sources.

2

Video Format

• DVI: These are 128-byte EDID files, which specify a DVI sink. They do not contain an

extension block.

• HDMI: These are 256-byte EDID files, each containing a CEA extension block. They each

specify an HDMI sink device with audio support.

3

Audio Type

• n/a: These are DVI formatted EDID files; therefore, they do not support audio.

• 2-Ch: These are HDMI formatted EDID files, with support for basic 2-channel (stereo)

audio.

• LPCM (2-Ch)

• Multi-Ch: These are HDMI formatted EDID files with support for multiple audio formats, up

to 8 channels.

• LPCM (2-Ch)

• LPCM (8-Ch)

• Dolby Digital (6-Ch)

• DTS (7 Ch)

• Dolby Digital Plus (8-Ch)

• DTS-HD (8-Ch)

• Dolby TrueHD (8-Ch)

HDMI DA Series • Operation 15

Mounting

The HDMI DA units can be mounted in any of the following locations:

• Desktop Placement

• Rack Mounting

• Under-desk Mounting

Desktop Placement

Attach the four provided rubber feet to the bottom of the unit and place it in any convenient
location.

Rack Mounting

UL Guidelines for Rack Mounting

The following Underwriters Laboratories (UL) guidelines are relevant to the safe installation of
these products in a rack:

1. Elevated operating ambient temperature — If the unit is installed in a closed or

multi-unit rack assembly, the operating ambient temperature of the rack environment
may be greater than room ambient temperature. Therefore, install the equipment in an
environment compatible with the maximum ambient temperature (Tma: +122 °F, +50°C)
specified by Extron.

2. Reduced air flow — Install the equipment in the rack so that the equipment gets

adequate air flow for safe operation.

3. Mechanical loading — Mount the equipment in the rack so that uneven mechanical

loading does not create a hazardous condition.

4. Circuit overloading — Connect the equipment to the supply circuit and consider the

effect that circuit overloading might have on overcurrent protection and supply wiring.
Consider the equipment nameplate ratings when addressing this concern.

5. Reliable earthing (grounding) — Maintain reliable grounding of rack-mounted

equipment. Pay particular attention to supply connections other than direct connections to
the branch circuit (such as the use of power strips).

Rack Mounting Procedure

See the HDMI DA Series product page at www.extron.com for a list of suitable rack mounting
kits and shelf accessories. Follow the instructions provided with the shelf accessories.

Under-desk Mounting

See the HDMI DA Series product page at www.extron.com for a list of suitable under-desk
mounting kits. Follow the instructions provided with the kit.

HDMI DA Series • Mounting 16

SIS Commands

This section provides information about the SIS commands that are used to configure the
HDMI DA2, HDMIDA4, and HDMI DA6. The following topics are discussed:

• Introduction to SIS

• Symbols Used in this Guide

• Command and Response Table for SIS Commands

Introduction to SIS

The distribution amplifiers can be set up and controlled remotely via Extron SIS commands
that are issued from a host computer running the Extron DataViewer utility or other control
system. The host device can be connected to the 3-pole captive screw connector on the
rear panel (see figure 2, E on page 4) or to the mini USB config port on the front panel (see

figure7, B on page 11).

The protocol is 9600 baud, 8 data bit, 1 stop bit, and no parity.

NOTES:

• The wiring in the RS-232 cables crosses over so that the distribution amplifier

transmit (Tx) wire connects with the control device receive (Rx) and vice versa.

• Only one control port can be used at a time. If the front port is in use, the rear

captive screw connector must be disconnected from the computer or other control
device. Likewise, if the captive screw port is in use, the USB port on the front panel
must be disconnected from the computer or other control device.

Host-to-Distribution Amplifier Communications

SIS commands consist of strings (one or more characters per command field). No special
characters are required to begin or end a command sequence. Unless otherwise stated, upper
and lower case characters can be used interchangeably. Most responses from the distribution
amplifier ends with a carriage return and a line feed (CR/LF = ]), which signals the end of the
response character string. When the switcher determines that a command is valid, it executes
the command and sends a response to the host device.

Distribution Amplifier-initiated Messages

When a local event such as a change in signal status takes place, the distribution amplifier
responds by sending a message to the host, indicating the status change. No response is
required from the host.

When the distribution amplifier is first switched on, it sends the message:

(c) Copyright 20yy, Extron Electronics HDMI DA Series, V x.xx,
60‑99x‑01] where 20yy is the year the currently installed version of the firmware was

released, 60‑99x‑01 is the catalog part number and V x.xx is the firmware version number.

NOTE: This response is only seen when the control computer is connected by the rear

panel RS-232 control port.

HDMI DA Series • SIS Commands 17

Symbols Used in this Guide

When programming in the field, certain characters are most conveniently represented by their
hexadecimal rather than their ASCII values. The table below shows the hexadecimal equivalent
of each ASCII character:

ASCII to HEX Conversion Ta ble

Space

Table 2. ASCII to HEX Conversion Table

— carriage return with line feed

]

— carriage return (no line feed)

}

• — space character

— Escape key

E

The X/ values defined in this section are the variables used in the fields of the Command and

Response Table for SIS Commands on the following page.

— Output

X!

1 or 2 (HDMI DA2)

1, 2, 3, or 4 (HDMI DA4)

1, 2, 3, 4, 5, or 6 (HDMI DA6)

— Video mute status

X@

0 = disabled

1 = video mute

2 = video and sync mute

— Status

X#

0 = disabled, off, or undetected

1 = enabled, on, or detected

— Video bit depth mode

X$

0 = auto (based on EDID of sink)

1 = force 8-bit

— EDID slot (see the HDMI DA2, HDMI DA4, and HDMI DA6 EDID Lookup Table on

X%

page14). The default value is 34 (720p 60 Hz, 2ch audio).

— EDID data as 256 bytes of Hex data (text representation)

X^

— Native resolution and refresh rate (translated from Hex)

X&

for example: 1600x1200 @60Hz

— Controller firmware version to the second decimal place

X*

— Unit name: Up to 24 alphanumeric characters (including the hyphen [-])

X(

No spaces are allowed

There is no distinction between upper and lower case letters

The first character must be a letter

The last character cannot be a hyphen (-)

.

HDMI DA Series • SIS Commands 18

Error Messages

E01 — Invalid output channel number (too large)

E10 — Invalid command

E13 — Invalid value (too large)

Command and Response Table for SIS Commands

Command ASCII Command

(host to unit)

Video Mute

Video mute single output

Video mute all outputs

Query Video mute status

Audio Mute

Audio mute single output

Audio mute all outputs

Query Audio mute status

Video Bit Depth Mode

Set video bit depth mode
for a specific input

Set video bit depth mode
for all inputs

View video bit depth mode
for all inputs

Signal Status

Request all signal status

Request all HDCP status

X!*X@

X@

B

X!*X#

X#

Z

EVX!*X$

EVX$

E

ELS}

E

B VmtX!*

B Vmt

Z AmtX!*

Z Amt

BITD

BITD

}

VBITD

}

HDCP

}

Response
(unit to host)

X@]

VmtX@•X@•...

X#]

AmtX#•X#•...

BitdVX!*

}

BitdV

BitdVX$•X$•...

SigX#*X#•X#•...

HdcpX#*X#•X#...

X@]

X@]

X#]

X#]

X$] X$

X$]

X$]

X#]

X#] X#

Additional Description

Video mute output X! only

1 or 2 (HDMI DA2)
1, 2, 3, or 4 (HDMI DA4)
1, 2, 3, 4, 5, or 6 (HDMI DA6)

= 0 (video mute disabled)

X@

or 1 (video mute)
or 2 (video and sync mute)

Video mute all outputs

video mute status of outputs 1 to 2
(HDMI DA2), 1 to 4 (HDMI DA4),
or 1 to 6 (HDMI DA6).

Audio mute output X! only

= 0 (audio mute disabled)

X#

or 1 (audio mute)

Audio mute all outputs

Audio mute status of outputs 1 to 2
(HDMI DA2), 1 to 4 (HDMI DA4),
or 1 to 6 (HDMI DA6).

= 0 (default value: auto, based

on sink EDID)
1 (force 8-bit)

video bit depth of outputs 1 to 2
(HDMI DA2), 1 to 4 (HDMI DA4),
or 1 to 6 (HDMI DA6).

Signal status (X#) of the input and
outputs 1 to 2 (HDMI DA2), 1 to 4
(HDMI DA4), or 1 to 6 (HDMI DA6).

Signal status of input * output1 •
output 2 • output n

= 0 (signal undetected)

X#

or 1 (signal detected)

= 0 (HDCP on) or 1 (HDCP off)

HDCP status of input * output1 •
output 2 • output n

HDMI DA Series • SIS Commands 19

Command ASCII Command

(host to unit)

HDCP Authorized Device

Enable or disable HDCP
authorization

Request HDCP
authorization status

EDID Minder

Assign EDID to input

View EDID assignment

Save EDID of output to
user location

View/Read EDID in Hex

View EDID native resolution

Unit Name

Set unit name

Set unit name to factory
default

View unit name

Other

Request part number

Query firmware version

Reset

EEX#

E

EAX%

E
ESX!*X%

E

E

EX(CN}

E

ECN} X(]

N

Q

E

HDCP

}

EHDCP

} X#]

EDID

}

AEDID

} X%]

EDID

REDID

} X^]

NEDID

} X&]

•CN

}

ZXXX

}

Response
(unit to host)

HdcpE

X#]

EdidA

X%] X%

EdidSX!*

}

Ipn•

Ipn•HDMA‑DA‑
SERIES

60‑997‑01
60‑998‑01
60‑999‑01

X%]

X(] X(

]

]
]
]

X*] X*

Zpx

]

Additional Description

This command is not supported by
the HDMI DA2. It is only available
with the HDMI DA4 and HDMI DA6.

= 0 (HDCP authorization

X#

disabled)
or 1 (default value: HDCP
authorization enabled)

= EDID memory location (1-58)

see the HDMI DA2, HDMI DA4,

and HDMI DA6 EDID Lookup
Table on page 14

Store the EDID of output X! into
EDID memory location X% (55-58)

Read out EDID in Hex from currently
selected EDID

Resolution and refresh rate of
currently selected EDID

Example: 1600x1200@60Hz

= Up to 24 alphanumeric

characters, including "-"

HDMI DA2
HDMI DA4
HDMI DA6

= Firmware build (2 decimal

places)

HDMI DA Series • SIS Commands 20

Updating
Firmware

Updates to the HDMI DA Series firmware are released periodically on the Extron website. You
can find which version is currently loaded on your distribution amplifier using SIS commands.
Compare this with the latest release on the Extron website and decide whether to update your
firmware.

TIP: Read the Release Notes provided on the website with the latest firmware to

determine whether you need the latest version.

This chapter describes how to update firmware for the HDMI DA2, HDMI DA4, and HDMI DA6:

• Downloading and Installing Firmware Loader

• Downloading HDMI DA Series Firmware

• Loading the Firmware to the Distribution Amplifier

Downloading and Installing Firmware Loader

Extron recommends using the Firmware Loader software to update the firmware on Extron
products. If you do not already have Firmware Loader installed on your computer, download it
as follows:

1. Go to www.extron.com and click the Download tab.

2. On the Download Center screen, click the Software link on the left sidebar menu.

3. On the next Download Center screen, locate Firmware Loader and click its Download link.

11

Figure 8. Firmware Loader Download Link

4. On the next screen, enter the requested information, then click the

Download fw_loader_vnxnxn.exe button (where n is the Firmware Loader version

number).

5. Follow the instructions on the rest of the download screens to save the executable

Firmware Loader installer file to your computer. Note the folder to which the file was saved.

6. In Windows Explorer or another file browser, locate the downloaded executable installer

file and double-click it to open it.

7. Follow the instructions on the Installation Wizard screens to install Firmware Loader on

your computer. Unless you specify otherwise, the installer program places the Firmware
Loader file, FWLoader.exe, at c:\Program Files\Extron\FWLoader.

HDMI DA Series • Updating Firmware 21

Downloading HDMI DA Series Firmware

To obtain the latest version of firmware for your distribution amplifer:

1. At www.extron.com, click the Download link at the top of the page (figure 9,

click the Firmware link (2) on the left sidebar menu.

1

1

3

3

1

), then

22

4

4
5

5

Figure 9. Firmware Link on the Download Tab

2. On the Download Center screen, click the letter H (

HDMI DA4 and HDMI DA6 (5) firmware

3. (Optional) click Release Notes. These notes show the issues that are addressed by

the latest update. If these issues do not affect you, you may decide not to upgrade the
firmware.

4. Click Download for the firmware you require.

5. On the next screen that appears, enter the requested user information, then click the

Download button.

6. Follow the instructions on the rest of the download screens to save the executable

firmware file to your computer. Note the folder to which the file was saved.

7. In Windows Explorer or another file browser, locate the downloaded executable file, and

double-click it to open it.

8. Follow the instructions on the Installation Wizard screens to install the new firmware

on your computer. A Release Notes file and a set of instructions for updating the firmware
are also loaded.

) and locate the HDMI DA 2 (4) or

3

HDMI DA Series • Updating Firmware 22

Loading the Firmware to the Distribution Amplifier

To load a new version of firmware to the distribution amplifier using Firmware Loader, follow
these instructons.

1. If you have not already done so, download and install the Firmware Loader executable

installer file to your computer (see Downloading and Installing Firmware Loader on
page 21).

2. If necessary, download the latest version of firmware for your product and install it on your

computer (see Downloading HDMI DA Series Firmware on the previous page).

3. Connect the distribution amplifier to the computer using either the rear panel RS-232

connector (figure 2, E on page 4) or the front panel USB connector (figure 7, B on
page11). See Wiring for RS-232 Control on page 8 or Connecting to the USB Port
on page 9.

4. Open Firmware Loader. If you do not have a desktop icon, you can open the program

from the Start menu by selecting:

Start > All Programs > Extron Electronics > Firmware Loader > Firmware
Loader

The Firmware Loader dialog opens with the Add Device... dialog in front of it.

Figure 10. Opening Firmware Loader

5. Select the HDMI DA product from the Device Name menu.

6. Select either RS-232 or USB from the Connection Method menu, .

7. Depending on the connection method that you selected, additional options appear. Make

the appropriate selections for your connection method.

• RS-232: Select the appropriate options from the Com Port and Baud Rate menus

(this information is provided by your system administrator).

• USB: Only the Extron USB Device_0 option is available on the AvailableDevices

menu. Make sure that it is selected.

8. Click Connect. If the connection is successful, HDMI DA2, HDMI DA4, or HDMI DA6 is

displayed in green in the Connected Device panel, followed by a green check mark.

9. Click Browse to locate the Firmware file that was downloaded in step 2.

ATTENTION:

• Valid firmware files must have the file extension S19. A file with any other

extension is not a firmware upgrade for this device and could cause the device
to stop functioning.

• Les fichiers firmware valides doivent contenir l’extension fichier S19. Un fichier

avec n’importe quelle autre extension n’est pas une mise à jour de firmware
pour cet appareil et l’appareil pourrait arrêter de fonctionner.

HDMI DA Series • Updating Firmware 23

NOTES:

• The original factory-installed firmware is permanently available on the

HDMIDA2, HDMIDA4 or HDMI DA6. If the attempted firmware upload fails for
any reason, the unit reverts to the factory version.

• By default, when the firmware is downloaded from the Extron site, it is saved in

one of the following paths:

C:\Program Files\Extron\Firmware\folder_name (Windows XP) or

C:\Program Files (x86)\Extron\Firmware\folder_name (Windows7)

where folder_name may be HDMI DA2, HDMI DA4, HDMI DA6, HDMI DA, or
something similar.

10. If you have multiple units that are all connected to your computer, you can upload the

same firmware to all of them. Click Add Next.

The first device is added to the Devices section and the Add Device... dialog remains
open. Add additional devices, by repeating this step.

When you are about to add the last device, (or if you are only updating a single unit)
press Add (do not press Add Next). The device is added to the device list in the Firmware
Loader window and the Add Device... dialog closes.

11. Highlight the distribution amplifier in the device list and click Begin.The following

indicators show the progress of the update:

• The Transfer Time section shows the amounts of remaining and elapsed time for

the update.

• The Total Progress section displays a progress bar with Uploading... above it.

• In the Devices section, the Progress column displays an incrementing percentage

and another progress bar. The Status column displays Uploading.

12. The upload is complete when the Remaining Time field shows 00.00.00, the

Progress column shows 100%, and Completed is displayed above the progress bar and

in the Status field. Close the Firmware Loader dialog.

HDMI DA Series • Updating Firmware 24

Extron Warranty

Extron Electronics warrants this product against defects in materials and workmanship for a period of three years
from the date of purchase. In the event of malfunction during the warranty period attributable directly to faulty
workmanship and/or materials, Extron Electronics will, at its option, repair or replace said products or components,
to whatever extent it shall deem necessary to restore said product to proper operating condition, provided that it is
returned within the warranty period, with proof of purchase and description of malfunction to:

USA, Canada, South America,
and Central America:

Extron Electronics
1230 South Lewis Street
Anaheim, CA 92805
U.S.A.

Europe and Africa:

Extron Europe
Hanzeboulevard 10
3825 PH Amersfoort
The Netherlands

Japan:

Extron Electronics, Japan
Kyodo Building, 16 Ichibancho
Chiyoda-ku, Tokyo 102-0082
Japan

China:

Extron China
686 Ronghua Road
Songjiang District
Shanghai 201611
China

Asia:

Extron Electronics Asia Pte. Ltd.
135 Joo Seng Road, #04-01
PM Industrial Bldg.
Singapore 368363

Middle East:

Extron Middle East
Dubai Airport Free Zone
F12, PO Box 293666
Dubai, United Arab Emirates

Singapore

This Limited Warranty does not apply if the fault has been caused by misuse, improper handling care, electrical
or mechanical abuse, abnormal operating conditions, or if modifications were made to the product that were not
authorized by Extron.

NOTE: If a product is defective, please call Extron and ask for an Application Engineer to receive an RA (Return

Authorization) number. This will begin the repair process.

USA: 714.491.1500 or 800.633.9876 Europe: 31.33.453.4040
Asia: 65.6383.4400 Japan: 81.3.3511.7655

Units must be returned insured, with shipping charges prepaid. If not insured, you assume the risk of loss or damage
during shipment. Returned units must include the serial number and a description of the problem, as well as the
name of the person to contact in case there are any questions.

Extron Electronics makes no further warranties either expressed or implied with respect to the product and its quality,
performance, merchantability, or fitness for any particular use. In no event will Extron Electronics be liable for direct,
indirect, or consequential damages resulting from any defect in this product even if Extron Electronics has been
advised of such damage.

Please note that laws vary from state to state and country to country, and that some provisions of this warranty may
not apply to you.

Extron Headquarters

+1.800.633.9876 (Inside USA/Canada Only)

Extron USA - West Extron USA - East
+1.714.491.1500 +1.919.850.1000
+1.714.491.1517 FAX [phone] FAX

Extron Europe

+800.3987.6673
(Inside Europe Only)

+31.33.453.4040
+31.33.453.4050 FAX

© 2014 Extron Electronics All rights reserved. www.extron.com

Extron Asia

+65.6383.4400
+65.6383.4664 FAX

Extron Japan

+81.3.3511.7655
+81.3.3511.7656 FAX

Extron China

+86.21.3760.1568
+86.21.3760.1566 FAX

Extron Middle East

+971.4.299.1800
+971.4.299.1880 FAX

Extron Korea

+82.2.3444.1571
+82.2.3444.1575 FAX

Extron India

1800.3070.3777
(Inside India Only)

+91.80.3055.3777
+91.80.3055.3737 FAX