Extron electronics HC 404, HC 403 Setup Manual

IMPORTANT:

installation instructions,

specifications bef

oduct to the po

ore connecting the

wer source.

HC 400 Series • Setup Guide

Go to www.extron.com for the complete

user guide,

pr

HC404 and HC 403 Systems

The Extron HC404 and HC 403 systems are AV presentation solutions. They incorporate a built-in control processor for display
control via HDMI Consumer Electronics Control (CEC), RS-232, IR, or Ethernet. They also include digital I/O ports.

Each system is a dedicated transmitter-receiver pair that is factory-optimized to work together as if it were a single unit.
Together each transmitter-receiver system extends video, audio, and control signals up to 230feet (70m) over a single CATx cable.
An HC404 TeamWork kit (which includes cables and other accessories) is also available.

Each system offers two auto-input switching modes, one of which automatically selects sources based on input signals and also
allows manual source selection via buttons. Auto-switching modes can be enabled or disabled via Extron Product Configuration
Software. The “last connected” auto-switching mode is enabled by default.

• The HC404 features four AV inputs and one output. It consists of a three-input switching transmitter (HCT103) and a scaling

receiver (HCR102) that has one HDMI input and one connection from the transmitter. With the MBU125 mounting brackets,
the transmitter can easily be mounted under a desk and the receiver can be mounted to a wall. Both the transmitter and
receiver feature half rack wide enclosures, and are also rack mountable.

• The HC403 features three AV inputs and one output. It consists of a two-input switching transmitter (HCT102D) and

a scaling receiver (HCR102) that has one HDMI input and one connection from the transmitter. The transmitter has a
decorator-style wallplate and can be mounted into a standard US 2-gang junction box; and the receiver is wall, furniture, or
rack mountable.

and

Transmitters

The HCT102D transmitter switches between an analog video and one digital (HDMI)
video input. It does not include input selection buttons and LEDs.

The HCT103 transmitter switches between an analog video and two digital (HDMI) video
inputs. It includes front panel input selection buttons and LED signal indicators.

For either transmitter, if the selected input is HDMI, the extended video signal can be
HDCP-compliant.

Receiver

HCT103

The HCR102 receiver incorporates a high performance, HDCP compliant scaler that
scales video to provide a consistent output resolution to a display. It accepts video with
resolutions from 480i up to 1920x1200, 1080p, and 2K, and performs upscaling and
downscaling with multiple output rates up to 1920x1200, including HDTV 1080p/60 and
2K. The receiver includes an on-screen display, test patterns, and EDID Minder®.

HCR102

This setup guide provides instructions for an experienced installer to install the HCT103
or HCT102D and the HCR102. The guide provides information needed to configure the most essential settings for the system

and the receiver. It also describes basic operations using front panel controls and the on-screen display (OSD) menu system. Full
details are available in the HC400 Series User Guide.

HCT102D

1

HC 400 Series • Setup Guide (Continued)

0W

Room

0W

Room

CONFIG

HCR 102

1

INPUT

LPCM-2CH

MULTI-CH

HDCP

SIGNAL

R

MENU

ENTER

HOLD FOR 720p/1080p

1

HCT 103

234

INPUTS

HDCP

SIGNAL

234

AUDIO

HCR 102

AI

J

B

C

D

HFGE

HCT 103

B C

D

Wireless Access

Laptop

INPUTS

AUDIO

Wireless

1

Point

USB 3

HDMI

HDMI

2

POWER

5V

2.3A MAX

Smartphone

SIG

TP

IN

Tablet

MODEL 80

Display

HDMI

LINK

OUTPUTS

HDMI/CEC

Twisted Pa ir Cable (AV) 230'

3

LR

4

FLAT PANEL

AUDIO

RS-232

COMIRDIGITAL I/O

SIG

LINK

12SGTx Rx G G34G

Ethernet

TCP/IP

Network

Ethernet

AUDIO

ShareLink 200 N

OUT

LAN / PoE

Extron
ShareLink 200 N

Collaboration
Gateway

HCR 102

Scaling Receiver

POWER

12V

2.0A MAX

POWER
12V

0.5A MAX

VGA OUT HDMI OUT

Ethernet

HCR 102

REMOTE

CONTACTTALLY

TCP/IP

Network

LAN

HCT 103

PC with

GlobalViewer
Enterprise

OCS 10

Wall Mount

Occupancy

Extron

Sensor

INPUTS

HCT 103

Switching Transmitter

RGB HDMI HDMI

VGA

HDMI

HDMI

Extron
Show Me Cables

Figure 1. A Typical TeamWork HC404 System Application

TCP/IP

Network

Ethernet

ShareLink 200 N

Extron
ShareLink 200 N

Collaboration
Gateway

Ethernet

AUDIO
OUT

Wireless Access

VGA OUT HDMI OUT

LAN / PoE

POWER

INPUTS

12V

2.0A MAX

HCR 102

Scaling Receiver

HCT 102 D

Switching Transmitter (Side)

Point

Tablet

POWER

5V

USB 3

2.3A MAX

HDMI

SIG

TP

LINK

IN

Twisted Pa ir
Cable (AV)
230'

1

HDMI

OUTPUTS

MODEL 80

Display

HDMI

AUDIO

LR

HDMI/CEC

HCT 102 D

Switching Transmitter (Front)

FLAT PANEL

RS-232

AUDIO IN

HDMI IN

OUT

COMIRDIGITAL I/O

AUDIO IN

VGA IN

234G234+V

12SGTx Rx G G34G

Ethernet

HCR 102

HDMI

TCP/IP

Network

LAN

PC with

GlobalViewer
Enterprise

OCS 10

Wall Mount

Occupancy

Extron

Sensor

Figure 2. An HC 403 System Application

2

Extron

Panels and Features

AI

J

B

D

HFGE

I

HCT 102 D Front (Without Wallplate)

Front Panel Features

HCT 103

B C

INPUTS

234

SIGNAL

HDCP

234

HCT 103

HCR 102

INPUT

R

Figure 3. HCT103 Front Panel (Top)

Configuration (Config) connector (USB mini-B), page 13

A

Input selection buttons and LEDs, page 16

B

Input signal presence (Signal) LEDs, page 16

C

HDCP status LEDs, page 16

D

Audio input type LEDs (LPCM-2Ch and Multi-Ch, page 16

E

Menu button,

F

Enter button, and

G

Navigation (right , left , up , and down  arrow)

H

buttons (see To configure the AV settings using the OSD

and front panel buttons: on page9)

Power LED (HCT102D), power and reset indicator LED

I

(HCR102) (see below)

Reset button (HCR102) (see below and page 17)

J

Auto Switch LED (see below)

K

Service connector (for use by Extron support staff)

L

CONFIG

HCR102 Front Panel (Middle),
HCT102D Front Panel Without Wallplate
(Bottom, Right)

1

SIGNAL

HDCP

C

1

D

AUDIO

LPCM-2CH

MULTI-CH

MENU

ENTER

HOLD FOR 720p/1080p

HCR 102

DK

AUTO SW

Input

1

AUDIO IN

HDMI IN

Extron

HDCP

SERVICE

AUDIO IN

VGA IN

L

NOTE: For AV connectors on the HCT102D, see

Rear and Side Panel Features on page4.

I

Input

2

Reset button (HCR102) — Pressing this recessed button causes various product settings to be reset to the factory defaults

J

(see Reset Modes: a Brief Summary on page17).

Reset and power LED— This green LED indicates either the power status of the HCT102D transmitter or the HCR102

I

receiver, or the reset mode of the receiver. LED indications are as follows:

HCT 102 D Transmitter HCR 102 Receiver

• Off — The unit is not powered on.

• On, lit amber — The unit is powered on

but there is no active signal at that input.

• On, lit green — The unit is powered on

and there is an active signal at that input.

Auto Switch LED — This LED on the HCT102D lights green if either of the auto-switching modes is enabled, and it turns off

K

if both of the auto-switch modes are disabled. For details on auto-switching modes, see the HC400 Series User Guide.

• Off — The unit is not powered on.

• On, lit steadily — The unit is powered on.

• Blinking — The unit is powering up or the HCR102 is performing a

reset. The blink pattern depends on the selected reset mode.

For full descriptions of reset modes, how to use the reset button to activate
them, and details of LED indications of each mode, see the HC400 Series
User Guide.

3

HC 400 Series • Setup Guide (Continued)

A F ND G H K L M

HCT 103 Rear

B

C

Rear and Side Panel Features

SIG

POWER

12V

0.5A MAX

AUDIO

2

3

4

LINK

REMOTE

CONTACTTALLY

HCT 103

4

INPUTS

RGBHDMIHDMI

OUT

A E I JCB D

HCR 102 Rear

SIG

POWER

INPUTS OUTPUTS

12V

2.0A MAX

1

TP

HDMI

LINK

IN

HDMI/CEC

AUDIO

LR

Figure 4. HCT103 Rear Panel (Top) and HCR102 Rear Panel (Bottom)

Power input connectors,

A

HCT 102 D Right Side

page 15

Audio input connector,

B

page 12

Analog RGB video input,

C

page 12

HDMI input connectors,

D

page 12

Transmitter output RJ-45

E

connector (twisted pair
interconnection),
page 12

Receiver input RJ-45

F

connector (twisted pair
interconnection), page 12

HDMI/CEC output

G

connector, page 13

Analog audio output

H

connector, page 13

Remote control contact input ports, page 13

I

Remote control tally output ports, page 13

J

COM RS-232 control port, page 14

K

IR output control port, page 14

L

Digital I/O (digital input/output) control ports,

M

page 14

LAN (Ethernet) connector and LEDs, page 14

N

MAC address (on side of receiver), page 14

O

Reset button (HCT102D) — If the transmitter

P

powers on but is otherwise unresponsive or
uncommunicative after a failed firmware upload,
you can manually boot up the unit to use the
factory firmware code by pressing and holding this
Reset button while applying power. You must then
load new firmware via the HCR102 receiver (see
the HC400 Series User Guide for instructions).

COM IR DIGITAL I/O

A
P

I

F

Wallplate

B

D

Figure 5. HCT102D Right Side Panel (Top Left),

234G234+V

00-05-A6-XX-XX-XX

MAC: 00-05-A6-XX-XX-XX
S/N: ####### E######

HCR 102

12SGTx Rx GG34G

RESET

AUDIO IN

HDMI IN

LAN

G 2 3

AUDIO IN

VGA IN

Extron

Rear Panel (Top Right), Front Panel (Bottom)

O

HCT 102 D

0.9A MAX

12V

POWER

REMOTE

CONTACT

SIG

OUT

LINK

HCT 102 D Front

Rear

HCT 102 D

Installation and Configuration

ATTENTION:

• Installation and service must be performed by experienced personnel.

• L’installation et l’entretien doivent être effectués par du personnel expérimenté.

Step 1 — Get Ready

1. Familiarize yourself with the features of the transmitter and receiver (see Front Panel Features and Rear and Side Panel

Features on page4).

2. Download and install the latest version of the following:

• PCS Product Configuration Software — for detecting and configuring the AV settings for the transmitter-receiver pair

• Toolbelt software — for discovering the HCR102 receiver and other control products on the network, for managing

core settings, and for upgrading firmware if the need arises

• Global Configurator

modes include a link to the Toolbelt software.

• IPLink

®

Pro device drivers — for use with GC, to make control of other AV devices possible

All are avail able from www.extron.com (see Locating Software, Firmware, and Driver Files on the Extron Website on page18).

3. Obtain network information for the unit from the network administrator. You will need the following details for each HCR102

receiver and for any other Extron Pro control product that is part of the system:

 DHCP setting (on or off)  Subnet mask  Username
 Device (HCR102) LAN IPaddress  Gateway IP address  Passwords

4. Write down the MAC address of each HCR102 (see figure 4,

5. Obtain model names and setup information for devices the HCR102 will control.

®

(GC) software — for setting up and configuring the control system. GCProfessional and GCPlus

on the previous page) or other IPLinkPro device to be used.

O

Step 2 — Mount the Half Rack Units, Prepare the Installation Site for the HCT102D

Turn off or disconnect all equipment power sources and mount the transmitter and receiver as required

Mounting the HCT103 and HCR102

The HCT103 transmitter and HCR102 receiver ship with furniture mounting brackets attached for mounting to furniture or a wall.

--A MAX
12V
POWER

HDMI

INPUTS

1

IN

TP

SIG

LINK

HDMI/CEC

OUTPUTS

L R

AUDIO

COM IR DIGITA L I/O

1 2S GTxRx G G 3 4 G

HCR 102

LAN

HCT 103

HDCP

2 3 4

SIGNAL

INPUTS

2 3 4

NOTE: The receiver is designed so that its

vents face away from the wall or furniture
when mounted in order to achieve

Figure 6. Mounting the Transmitter (Left) and the Receiver (Right)

Each transmitter or receiver is one inch high, one half rack wide, and can be rack mounted. The product page on

www.extron.com includes links to recommended optional rack shelves or rack mounting kits. Alternatively, you can remove the

pre-installed furniture mounting brackets and attach four rubber feet at the corners of each unit and place it on a table or desk.
Observe local and UL safety guidelines for mounting devices to equipment racks. See the HC400 Series User Guide for UL rack

mounting guidelines.

optimal air circulation and cooling.

5

HC 400 Series • Setup Guide (Continued)

Prepare the Installation Site for the HCT102D

ATTENTION:

• Installation and service must be performed by authorized personnel only.

• L’installation et l’entretien doivent être effectués uniquement par un technicien qualifié.

• Extron recommends installing the HCT102D into a grounded, ULListed electrical junction box.

• Extron recommande d’installer le HCT102D dans un boîtier d’encastrement électrique mis à la terre, certifié UL.

• If the controller will be installed into fine furniture, it is best to hire a licenced, bonded craftsperson to cut the access

hole and perform the physical installation so the surface will not be damaged.

• S’il est prévu d’installer le contrôleur dans du beau mobilier, il est préférable de faire appel à un artisan autorisé et

qualifié pour couper le trou d’accès et réaliser l’installation de telle façon que la surface ne soit pas endommagée.

• Follow all national and local building and electrical codes that apply to the installation site.

• Respectez tous les codes électriques et du bâtiment, nationaux et locaux, qui s’appliquent au site de l’installation.

NOTE: For the installation to meet UL requirements and to comply with National Electrical Code (NEC), the HCT102D must be

installed in a ULListed junction box. The end user or installer must furnish the junction box. It is not included with the unit.

Americans with Disabilities Act (ADA) compliance

When planning where to install the MLCPlus 50/100/200, you may need to consider factors affecting accessibility of the
controller such as height from the floor, distance from obstructions, and how far
a user must reach to press the buttons. For guidelines, see sections 307
(“Protruding Objects”) and 308 (“Reach Ranges”) of the
2010 ADA Standards for Accessible Design available
at http://www.ada.gov/regs2010/2010ADAStandards/2010

ADAStandards.pdf.

Wall

Site preparation

Mud rings, optional ULListed junction boxes, external
junction boxes, and surface mounting boxes are available
for use with the HCT102D.

1. Read any installation instructions and UL guidelines

that come with the mounting devices.

2. Protect the mounting surface to prevent damage.

3. For a junction box or mud ring, cut a hole in the wall

or furniture just large enough to insert the box or mud
ring. Cutout dimensions for the 2gang mud ring are

4.06inches W x 3.75inches H (104 mm W x 95 mm H).
The cutout for a junction box varies by model.

4. Install the box or mud ring in the opening at the

installation site.

5. Run cables to the mounting location, leaving enough

slack for device installation. Secure the cables with a
clamp for strain relief so they do not slip back down
into the wall or furniture.

3.75"

Figure 7. Installing a Mud Ring

4.06"

Mud Ring

Step 3 — Connect AV, Interconnection, and Control Cables

1. Connect AV sources to the input connectors (see AV Inputs on page12).

2. Use a shielded twisted pair cable to connect the transmitter to the receiver via the Output and Input RJ-45 connectors (see

Transmitter-Receiver Interconnection on page12).

3. Connect AV output devices (display, projector, or other device, and an amplifier or powered speakers) to the output

connectors (see AV Outputs on page13).

4. If applicable, use Extron Show Me cables or connect a remote keypad to the Remote ports on the transmitter for controlling

and indicating input selection (see instructions for the Remote connectors in Control on page13).

5. Cable the control ports on the receiver as desired for controlling AV devices and for communicating with the system via LAN

(see Control on page13).

6

Step 4 — Connect Power

Connect the power supply or power supplies to the HC400 Series system (see Power on page15), connect power cords, and
power on all the devices.

NOTE: The power supplies can be set on a tabletop, or mounted to a rack or furniture. Follow the mounting directions

included with each power supply or see the power supply installation guides available on the PS Series Power Supplies

page on the Extron website.

Step 5 — Configure Network Settings

You can configure the basic network settings in one of the following ways:

• Via front panel controls and the OSD menu — a quick method you can use whether or not you need to configure other

control settings (see Using the OSD menu to configure the AV settings on page9). This requires connection to a
display device.

• Via PCS software — a method that provides basic network configuration and is convenient when you are ready to use PCS

to configure AV settings. This requires a PC, software, and a LAN or USB connection.

• Via Toolbelt software — a method that allows you to configure additional connection settings and is convenient when you

want to configure additional device, password, system, and control port settings. This requires a PC, software, and a LAN
connection.

To configure network settings from the OSD menu:

From the Quick Setup menu:

• DHCP — Select and enter the DHCP Mode submenu and press the arrow buttons to turn DHCP on or off (default: off).

• IP address — Select and enter the IP Address submenu. Press the left  or right  arrow button to move between

octets. Press the up  and down  arrow buttons to change the value in the selected octet.
Default: 192.168.254.250.

From the Communication menu:

NOTE: Press and hold the Enter button for 10 seconds to edit settings in the Communication submenu.

• DHCP — Select and enter the DHCP Mode submenu and press the arrow buttons to turn DHCP on or off (default: off).

• IP address — Select and enter the IP Address submenu. Press the left  or right  arrow button to move between

and select octets. Press the up  and down  arrow buttons to change the value in the selected octet.

• Subnet mask — Select and enter the Subnet Mask submenu. Press the left  or right  arrow buttons to select an

octet of the subnet mask address. Press the up  and down  arrow buttons to adjust the value of the selected octet.
Default: 255.255.255.0.

• Gateway — Select and enter the Gateway submenu. Press the left  or right  arrow buttons to select an octet of the

gateway address. Press the up  and down  arrow buttons to adjust the value of the selected octet.
Default: 0.0.0.0.

To configure network settings using PCS:

1. Connect the PC and the LAN port of the HCR102 receiver (see LAN port on page14) to the same network.

Or

Connect the PC to the front panel Cong port of the HCR102 receiver using a USB type A male to USB mini-B male cable
(such as the Extron USB CFG cable).

2. Apply power to the PC and the HCR102.

3. Open the PCS software. You might need to open the application as an administrator by right-clicking the PCS icon and

selecting Run as administrator. PCS opens to the Device Discovery page. The Device Discovery process begins
automatically. The page displays a list of all Extron devices connected to the network as PCS detects them.

4. Using the MAC address, locate the desired device (HCR102) in the list.

7

HC 400 Series • Setup Guide (Continued)

5. In the row for the HCR102, click the Edit button in the IP Address

column. The Communication Settings dialog box opens,
displaying controls for network configuration.

6. Either select (enable) the Use DHCP checkbox to have the receiver

obtain an IP address automatically from a DHCP server, or enter the
static IP address for the unit in the IP Address field.

NOTE: When setting up DHCP during network configuration or

if using a host name instead of an IP address, the user must
enter a qualified host name (Username.HostName.Domain).
For example: somename.extron.com.

7. Configure the other items (device name, subnet mask, gateway

address, DNS server address) as needed.

8. Click Apply to save the configuration changes. Alternatively, you can

click Apply and Connect to save the configuration changes and
then establish a connection from the PCS software to the receiver to
configure AV settings or front panel lockout.

To configure network settings using Toolbelt:

1. Connect the PC that you will use for setup and the HCR102 receiver to the same network, and apply power to all devices.

For details on the LAN connection, see LAN on page14.

2. Start Toolbelt.

3. Start device discovery from within Toolbelt. Toolbelt displays a list of all Extron control devices connected to the network.

4. In Toolbelt, use the MAC address to locate the desired device (the HCR102) in the list and select it.

5. Use the Set IP feature in Toolbelt or use the Toolbelt Manage > Network Settings tab feature to enter the IP address and

subnet address, then configure other network settings as needed.

Figure 8. The PCS Communication Settings

Dialog Box

NOTE: When setting up DHCP during network configuration or if using a host name instead of an IP address, the user

must enter a qualified host name (Username.HostName.Domain). For example: somename.extron.com.

Step 6 — Configure AV Settings

The AV and scaling settings for the system can be configured via a host connection through the LAN port or the USB port using
PCS software or the on-screen display. Many settings can be configured using either method (OSD or PCS). Some settings are
available only in the PCS software.

To configure the AV settings using PCS software:

1. Install Extron PCS Product Configuration Software on a PC and start the program.

2. Connect the PC to the receiver via the rear panel LAN port (see gure 4,

connector (see figure 3, A on page 3). USB connection requires a user-provided USBA to USBmini-B cable.

3. Use the PCS program to set the output resolution and rate, configure EDID Minder, adjust the video color bit depth, or

monitor the signal and HDCP status, or other AV settings, as required. For details, see the HC400 Series User Guide, or
access the PCS Help File (press <F1> on the keyboard or click the ? button in the software and select Help File).

on page 4) or the front panel Config USB

N

8

To configure the AV settings using the OSD and front panel buttons:

Navigation buttons

Enter button

Menu button

P

s

I

O

A

Ad

d

C

D

1. Connect an HDMI display device to the HDMI/CEC output connector on the HCR102.

2. Power on the receiver and the display device, if they are not already powered on.

3. Press the front panel Menu button on the HCR102 (see figure 3,

on page 3, or

F

the image at right). The OSD main menu appears on the display
(see the example below, at right).

The OSD menu system consists of the following menus:

• Quick Setup • Picture Controls • Input

• Output • Audio • Advanced

• Communication

and one read-only information screen (Device Info).

4. Navigate through the menus and make adjustments.
a. Press the up

and down  arrow navigation buttons



Extron Electronics
HCR 102

Quick Setup

Quick Setup

Picture Controls

icture Control

Input

nput

(see H) to navigate to and highlight the desired menu or

Output

submenu.

b. Press the Enter button (

) or right  arrow button

G

to access submenu items for the selected submenu (see

Using the OSD menu to configure the AV settings for

information about the contents of each submenu).

c. Press the up

and down  arrow buttons to navigate to



utput

Audio

udio

Advanced

vance

Communications

ommunications

and highlight submenu items.

Device Info

d. Press the Enter or right  arrow button to adjust a

evice Info

submenu item.

MENU

HOLD FOR 720p/1080p

ENTER

192.168.254.250

Input 3: Input Format

HDMI

Input 3: EDID

1920x1080 @60Hz

Output Resolution

1920x1200 @60Hz

Audio Mute

On

Test Pattern

Crop

DHCP Mode

Off

IP Address

192 . 168 .254 . 250

HCR 102

FW 1.00

NOTE: The OSD times out and closes after one minute if no

buttons are pressed.

Input 3
1920x1080 @ 60Hz

Output Resolution

1920x1200 @ 60Hz

Using the OSD menu to configure the AV settings

• Use the Quick Setup submenu to set input EDID settings, set output resolution, mute audio, activate video test patterns,

enable or disable DHCP, and set the IP address.

• Use the Picture Controls submenu to view the image position and size.

• Use the Input submenu to set the input format for digital inputs, set horizontal and vertical start values, set the total pixels

and phase, set HDCP authorization, and set the EDID for the current input.

• Use the Output submenu to set output resolution, HDMI output format, and HDCP notification.

• Use the Audio submenu to mute audio, set the audio input format (see table below) for the selected input, set program audio

volume, and set audio output format (stereo, mono).

Audio Input Format Details

None Mutes all audio for selected input. Sets “No Audio” EDID.
Analog Sets the selected input to analog (default for input 1). Sets “No Audio” EDID.
LPCM-2Ch Sets the selected input to LPCM-2Ch digital audio (default for input 2). Sets 2Ch audio EDID.
Multi-Ch Sets the selected input to Multi-Ch digital audio. Sets Multi-Ch audio EDID.
LPCM-2Ch auto Sets the selected input to prioritize digital audio (default for inputs 3-4). Analog audio is passed when

digital audio is not present. Sets 2Ch audio EDID.

Multi-Ch auto Sets the selected input to prioritize digital audio. Analog audio is passed when digital audio is not

present. Sets Multi-Ch audio EDID.

• Use the Advanced submenu to select a test pattern, set the screen saver, set the aspect ratio, configure auto switching, and

reset the device to factory defaults.

• Use the Communication submenu to view the device MAC address, DHCP status, the current IP address and subnet mask,

and gateway.

NOTE: Press and hold the Enter button for 10 seconds to edit settings in the Communication submenu.

• Use the Device Info screen to view the device name, firmware build, temperature, input and output information, and

detected display. This screen is read-only.

See the HC400 Series User Guide for details about the menus and available settings, and for a list of output scaler rates.

9

HC 400 Series • Setup Guide (Continued)

Step 7 — Configure the Control Settings

To use the COM, IR, or digital I/O ports on the receiver, you must configure them. Also, CEC control of the output device can be
customized during configuration with Global Configurator.

The basic steps are outlined below in the recommended order.

NOTE: See the Toolbelt Help File or Global Configurator Help File, and GUI Designer Help File as needed for step-by-step

instructions and detailed information. The help file for GC includes an introduction to the software and how to start a
project and configuration.

1. Using GC, create a new GCPro or GCPlus project and configure the receiver and other IP Link Pro devices. The

configuration tells the receiver:

• how its control ports function • what to monitor

• how to control other products • when to do things

• which touchpanels to interact with • whom to notify, how, and under what circumstances

a. Configure the control ports on the receiver.

• Select device drivers and link them to each serial, IR, or Ethernet port.

• Select settings (serial protocol or digital I/O settings) as needed.

• Configure CEC controls, if desired

b. Set up monitors, schedules, macros, timers, and local variables.
c. Add any optional touchpanels and set them up:

• Create the GUI configuration for the touchpanels and add it to the project.

• Program functions, monitors, or schedules to the touchpanels and their buttons.

2. Save and build the project.

3. Upload the system configuration to the HCR102 receiver.

Step 8 — Test and Troubleshoot the System

1. Test the system. See the HC400 Series User Guide for an outline of the system testing procedure.

2. Make adjustments to wiring or configuration as needed.

10

Step 9 — Mount the HCT102D

W

1. Disconnect power at the source from all devices

in the system.

2. Insert the cabled transmitter into the mud ring

or junction box within the wall or
furniture, aligning the mounting holes
in the transmitter with those in box
or mud ring (see figures 9 and 10,

).

1

3. Secure the transmitter to the junction

box or mud ring as follows (2):

a. Insert the included screws

through the oval mounting
holes at the top and bottom
of the transmitter and into the
corresponding threaded holes in
the box or mud ring.

b. Using a Phillips screwdriver,

lightly tighten the screws until
snug.

4. Attach the wallplate to the

transmitter:

a. Align the wallplate openings

with the faceplates of the
transmitter, and place the
wallplate against the unit.

b. Insert screws through the

wallplate mounting holes (3) and
lightly tighten the screws until snug.
Do not over-tighten.

5. Reconnect power to all devices.

3.75"

all Box

Wall

4.06"

11

AUDIO IN

HDMI IN

Wall Mouting
Bracket

HCT 102 D

Figure 9. Mounting the HCT102D

Transmitter to a Mud Ring

Wall

AUDIO IN

VGA IN

2

2

Wallplate

33

1

1

HCT 102 D

Figure 10. Mounting the

HCT102D Transmitter
to a Junction Box

AUDIO IN

HDMI IN

AUDIO IN

VGA IN

22

Wallplate

3

3

11

HC 400 Series • Setup Guide (Continued)

Tip (L)

(unbalanced input)

a

Insert twisted

pair wires.

Pins:

Cabling

Attach cables using the following wiring diagrams as a guide. Full details are available in the HC400 Series User Guide.

AV Inputs

Analog audio input

For analog audio sources, connect the source device to the audio input 3.5 mm tip-ring-sleeve (TRS)
connector on the transmitter (see figure 4 and figure 5, B on page 4 for connector location). Wire

the connector as shown at right.

Analog video input

Connect an analog RGB video input source to the 15-pin HD RGB input connector (C) on the transmitter
.

Digital AV input

For HDMI video and for digital audio embedded within HDMI signals:

1. Connect a digital video source device to any HDMI input connector on the

transmitter or receiver (see D in Rear and Side Panel Features on page4).

2. To secure each cable to the unit, attach an Extron LockIt

secure it to the cable with a zip tie.

a. Plug the HDMI cable into the panel connection (see
b. Loosen the HDMI connection mounting screw from the panel enough to allow the

LockIt lacing bracket to be placed over it (b). The screw does not have to be
removed.

c. Place the LockIt lacing bracket on the screw and against the connector (

tighten the screw (d) to secure the bracket.

d. Loosely place the included tie wrap around the connector and the LockIt lacing

bracket as shown (e).

e. While holding the connector securely against the lacing bracket, tighten the tie

wrap, then remove any excess length.

Complete details on LockIt installation are available in the LockIt HDMI Cable Lacing
Bracket Installation Guide.

®

bracket to the unit and

at right).

a

c

c

), then

3

e

Ring (R)

Sleeve (Gnd)

3.5 mm Stereo Plug

b

d

Transmitter-Receiver Interconnection

Connect the Out port of the transmitter (figure 4, E) to the In port of the receiver (F) using a
shielded twisted pair CATx cable of up to up to 230 feet (70 m), as shown in figure 1 on page 2.
Terminate the cable with shielded RJ-45 connectors using the TIA/EIA-T568B wiring standard
at both ends, as shown at right.

ATTENTION:

• Do not connect this port to a computer data network or a telecommunications network.

12

• Veuillez ne pas connecter ce port à un réseau de données informatiques ou à un

réseau de télécommunications.

• Do not use Extron UTP23SF-4 Enhanced Skew-Free AV UTP cable or STP201 cable.

• N’utilisez pas le câble AV Skew-Free UTP version améliorée UTP23SF-4 d’Extron ou

le câble STP201.

For optimal performance, Extron highly recommends the following:

• Use the TIA/EIA-T568B wiring standard for terminating all STP cables with RJ-45 connectors.

• Use shielded twisted pair cable, 24 AWG solid conductor or better, with a minimum cable bandwidth of 400 MHz.

• Use shielded RJ-45 plugs to terminate the cable.

• Overall transmission distance capabilities vary depending on the number of patches used. If possible, limit the number of

patches to 2 total.

• If patches must be used in the system, Extron recommends shielded CAT6 (or better) patch cables.

12345678

TIA/EIA-T568B

Pin

Wire color

1

White-orange

2

Orange

3

White-green

4

Blue

5

White-blue

6

Green

7

White-brown

8

Brown

AV Outputs

r

Closure and Tally

Extron Show Me Cable

LR

Balanced Audio Output

Slee

Unbalanced Audio Output

No Ground Here

Red,
Contact

Input 2

3

1. Connect a display, projector, or other AV device to the Outputs HDMI/CEC connector (see figure 4,

on page 4) on the

G

receiver rear panel for HDMI AV output.

2. Connect the cable and install the LockIt bracket (see step 2 within Digital AV input, above) in the same method as for the

HDMI inputs.

3. For analog audio output, connect an amplifier,

powered speaker or other audio device to the

3.5mm, 5-pole captive screw connector. See the
diagrams at right for the appropriate wiring for your
application. For unbalanced audio, connect the
sleeve(s) to the ground contact; do not connect

Tip

Ring

ves

Tip

Ring

LR

Sleeves

Tip

Tip

No Ground Here

the sleeve(s) to the negative (-) contacts.

Control

USB connections

Connect a host computer to the USB mini-B port on the receiver (see figure 3, A on page 3) for AV configuration.

Transmitter connections for input selection and indication

The remote control contact input ports (see figure 4, I) and tally output ports (J) can be used together. Momentarily short a
contact input pin to ground to select the corresponding input. Connect a tally output pin and tally voltage pin to light an LED to
indicate that the corresponding input is selected.

NOTES:

• Input selection and tally feedback behavior cannot be changed: the contact closure and tally ports cannot be

configured using GC software.

• Input selection via contact closure is equal in priority to input selection from the front panel or from software.

• When an input is selected, the corresponding tally port is set to logic low, allowing voltage to pass through that tally

output pin, providing power for an indicator LED. If the tally port is connected to an Extron Show Me cable, the LED in
the cable lights.

• Show Me cables are available only as part of an Extron TeamWork kit.

Follow the wiring instructions for either an Extron HDMI ShowMe cable (see below) or an external push button keypad (see the
HC400 Series User Guide), as appropriate.

Extron HDMI Show Me cable

For each Extron Show Me cable (part of a TeamWork system), connect the red wire from the
cable pigtail to the associated pin of the contact closure input connector on the HCT103
transmitter and connect the black pigtail wire to the associated pin on the tally connector (see the
system diagram in figure 1 on page2 and see the diagram at right).

Input

(To Source

Device)

NOTES:

• For Show Me cables, the ground pin is optional.

• Do not connect Show Me cables to the +V pin of the tally port. The source device

provides the +5VDC supply voltage needed to illuminate the Share button. Some
sources (such as mobile devices) do not provide sufficient voltage to light the button.

• Digital (HDMI) Show Me cables support embedded audio.

Analog Show Me cables do not.

Share

Button

Three-Conductor
Pigtail for Contact

Output

(To Transmitte

or Receiver)

REMOTE

CONTACT TALLY

234G234+V

Show Me

Cables

Input 4

HCT 10
Rear
Panel

Black,
Tally

13

HC 400 Series • Setup Guide (Continued)

IR

IR Receiver

2

-
E######

E####

RJ-45
Connector

AIO

HCR 102 Rear PanelCEC-Compliant Display

Receiver connections for display or device control

The serial, IR, digital I/O, LAN, and CEC ports can all be used for device control. All of these ports must be configured using
Global Configurator

Serial

For serial control using RS-232, connect the serial control port
of the AV device to the COM port (see figure 4, K on page

4) of the HCR102 receiver as shown below.

COM

Tx Rx G

HCR 102
Rear
Panel

Select protocol via software.

COM port default protocol:

• 9600 baud

• 8 data bits

• no parity

• 1 stop bit

• no ow control

Serial (COM) Port (RS-232)

NOTE: The COM port

software ow control only.

supports

NOTE: If you use a cable that has a drain wire,

tie the drain wire to ground at both ends.

Strip wires
3/16" (5 mm) max.

RS-232-

Controllable

Device

G
Rx
Tx

Ground
Receive
Transmit

Heat Shrink

Receive (Rx)

Transmit (Tx)

Digital I/O

To use digital input or output to control other devices, provide
feedback to the receiver, or trigger actions, connect devices to

the digital I/O ports (M) as shown in the following diagram.

DIGITAL I/O

12G34G

HCR 102
Rear
Panel

Digital I/O (digital input/output)

Congure each port as a digital input or output,
with or without +5 VDC pull-up. Use these ports to:

• Monitor or trigger events and functions (toggle relays,
issue commands, send e-mail), once congured.

• Trigger LEDs, incandescent lights, or other devices
that accept a TTL signal.

Infrared

For IR control of AV equipment, connect one or two
IR emitters to the IR port (L) of the HCR102 receiver

as shown below.

HCR 102
Rear
Panel

SG

Unidirectional

IR

Ground

G

IR Output Signal

S

IR Port

IR (30 kHz to 300 kHz,
with or without carrier signals)

(-)

(+)

(-)

(-)

(+)

(+)

Two Single IR Emitters

To the

of a

Projector,

Display, or

Other

Device

LAN

Connect the receiver to a network via the LAN port (N)
for remote monitoring and conguration of the system,
for touchpanel control, or to allow the receiver to control an
Ethernet-enabled product. You will need the MAC address

(O) during device discovery and conguration.

PC

AV Device

Insert Twisted

Pair Wires

Ethernet

TCP/IP

Network

NOTE: Initial units ship

with the functions of
these LEDs reversed.
Subsequent units will
ship with standard LED
functions.

Ground

Switch,

Sensor

Indicator

LED

G
2
1

HDMI/CEC

G
4
3

Connect an AV device that supports CEC control to the
HDMI/CEC output port on the receiver (G) to allow the HCR102

to automatically turn display power on or off based on whether
an active signal is detected at the selected input.

The HCR102 sends CEC driver commands to the display for
basic control functions. CEC control is pre-configured and works “out of the box” but it can be customized further using GC.

14

Wire
Nut

Device 4

Device 3

Device 2

Device 1

Share the
same ground
among I/O
connections.

(Switches,

sensors,

LEDs,

relays, or

similar

items)

Activity
LED

XX-XX-XX

-

-

#

HCR 102 Rear Panel

LINK

OUTPUTS

HDMI/CEC

Pins:

LAN

LAN

12345678

AUDIO

LR

R

Default protocol:

• IP address: 192.168.254.250

• Gateway IP address: 0.0.0.0

• Subnet mask: 255.255.255.0

Link

• DNS address: 127.0.0.1

LED

• DHCP: off

• Link speed and duplex level:
autodetected

• Data rates: 10/100Base-T

Default login credentials:

• Username: admin

• Password: extron

HDMI

CEC

LAN (Ethernet)

MODEL 80

FLAT PANEL

Power

l

HC
Rear

l

Front Panel

ATTENTION:

• Always use a power supply supplied or specified by Extron. Use of an unauthorized power supply voids all regulatory

compliance certification and may cause damage to the supply and the unit.

• Utilisez toujours une source d’alimentation fournie par Extron. L’utilisation d’une source d’alimentation non autorisée annule toute

conformité réglementaire et peut endommager la source d’alimentation ainsi que l’unité.

For port locations, see figure 4 and figure 5, A on page 4. You have two options for powering the system:

• Connect the included 12VDC, 4.2A power supply (Extron PS1242) at the receiver to remotely power the transmitter.

POWER

12V

0.5A MAX

T 103

Panel

2

AUDIO

RGBHDMIHDMI

INPUTS

SIG

3

4

LINK

OUT

AV, Communication, Power

REMOTE

CONTACT TALLY

123G123+V

HCT 103

POWER

INPUTS OUTPUTS

12V

2.0A MAX

SIG

1

TP

HDMI

LINK

IN

HDMI/CEC

AUDIO

LR

COMIRDIGITAL I/O

12SGTx Rx GG34G

Ground all devices.

To AC power

Ridged

R

HCR 102
Front Panel

Remote Power:

50 watt Receiver Power Input

• Receiver front panel
LED ( ) blinks
during boot-up and
remains lit when the
unit is powered and
operational.

• Connect an included
12 VDC, 4.2 A power
supply to the receiver
only. The receiver
supplies power to
the transmitter.

– Return
+12 VDC input

Smooth

(12 VDC, 4.2 A max.,

Extron P/N 28-394-07LF )

NOTE: The receiver can provide power remotely to the transmitter using a 50watt power supply. Remote power mode

requires at least 2.5A. The transmitter can receive power from but cannot provide power to the receiver. The remote
power feature is enabled by default but can be disabled by using a control in the PCS software.

• Alternatively, you can connect an optional 12VDC, 1.5A power supply (Extron PS1215 C) or

(for the HCT103 only) a 12VDC, 0.5 A power supply (Extron PS1205 C) at the transmitter, and
connect an optional 12VDC, 2A power supply (Extron PS1220) at the receiver.

HCR 102
Rear Pane

HCR 102

External

Power Supply

LAN

HCT 103
Rear Panel

POWER
12V

AUDIO

0.5A MAX

INPUTS

2

3

RGBHDMIHDMI

SIG

4

LINK

OUT

AV and Communication Only

REMOTE

CONTACT TALLY

123G123+V

HCT 103

POWER

INPUTS OUTPUTS

12V

2.0A MAX

SIG

1

TP

HDMI

LINK

IN

LR

HDMI/CEC

To AC power

Ridged

– Return

Smooth

18 watt

Transmitter Power Input

• Connect to optional
12 VDC, 1.5 A power supply.

AC

power

NOTE:

Check the
polarity of each
power supply
before connecting
it to a unit.

External

Power Supply

(12 VDC, 1.5 A max.,

Extron P/N 28-327-57LF)

+12 VDC input+12 VDC input

• Connect to optional
12 VDC, 2 A
power supply.

Ridged

– Return

Smooth

24 watt Receiver Power Input

• Receiver front panel LED ( ) blinks
during boot-up and remains lit when
the unit is powered and operational.

To

For both options, connect the external power supply or supplies to a 100 to 240VAC power source.

AUDIO

COMIRDIGITAL I/O

12SGTx Rx GG34G

Ground all devices.

(12 VDC, 2 A max.,

Extron P/N 28-284-07LF)

HCR 102
Rear Pane

HCR 102

External

Power Supply

HCR 102

LAN

R

15

HC 400 Series • Setup Guide (Continued)

1

HDCP

SIGNAL

HDCP

234

AUDIO

Front Panel Operation and Indications

Input Selection and Indication

Input selection buttons and LEDs

• To select an input on the transmitter front panel, push one of the three input buttons (see figure 3, B on page 3

on the HCT103) to select the corresponding input connected to the transmitter. Or push the button on a
connected Show Me cable to select that input.

• To select an input from the receiver front panel, push the input 1 button (see B on the HCR102) to select the input

connected to the receiver input 1.

The corresponding LED lights to indicate that that input is selected (active). LEDs for deselected inputs are off (unlit).
Use the auto-switching feature, which is active by default. In the “last connected” auto switch mode, the system automatically

switches to the input where an active AV source device was last connected. If that device is disconnected, the system switches to
the last device connected before that, as long as it has an active signal.

Signal, HDCP, and Audio LEDs

Signal LEDs — These LEDs (C) light to indicate the presence of an active signal at
the corresponding input connector. If there is no active signal, the LED is unlit.

HDCP LEDs —These LEDs (D) light to indicate the presence of an active signal with HDCP
encryption at the corresponding input connector. Because input 2 on the transmitter is analog video, it does not support HDCP,
so there is no HDCP LED for transmitter input 2.

HDCP LED State and Indication
On (Lit Steadily) Off (Unlit)
An HDCP encrypted TMDS signal is detected at the

corresponding input.

An unencrypted TMDS signal is detected at the
corresponding input or no active TMDS signal is detected.

SIGNAL

1

Audio input signal LEDs (LPCM-2Ch and Multi-Ch)— These two LEDs (E) on the receiver indicate
the presence or absence of the specific types of audio signal on the selected (active) input.

Audio Input LED State and Indication
LED Type On (Lit Steadily) Off (Unlit)
LPCM-2Ch An embedded LPCM-2Ch audio signal is

present on the selected HDMI TMDS input.

There is no LPCM-2Ch audio signal in the selected TMDS input.
There is no TMDS signal on the selected input.
The audio embedded in the selected input is in Multi-Ch format.

Multi-Ch Multi-Ch or bitstream (non-PCM) audio is

present on the selected HDMI TMDS input.

There is no Multi-Ch audio signal in the selected TMDS input.
There is no TMDS signal on the selected input.
The audio embedded in the selected input is in LPCM-2Ch format.

OSD Use

See the section on page 9 of this guide about configuring the AV settings using the on-screen display and front panel buttons,
and see the HC400 Series User Guide for full details on the OSD and how to use it.

Locking the Front Panel (Executive Mode)

To prevent unauthorized access or accidental changes to device settings, you can lock the front panel controls, making control
available only by software. (The default state is unlocked.)

• You can lock and unlock the front panel by using a control in the PCS software.

• Front panel lockout (Executive) mode 2 can also be enabled and disabled by pressing and holding the Menu and Enter

buttons for 2 or more seconds.

LPCM-2CH
MULTI-CH

Firmware Upgrades

The firmware can be upgraded via the HCR102 embedded web page, or via Extron Toolbelt (available at www.extron.com).

16

Reset Modes: a Brief Summary

The HCR102 receiver offers the following reset modes:

• Use Factory Firmware: Press and hold the receiver front panel Reset button (see figure 3, J on page 3 for

location) while applying power to the unit. Hold the button down until the Power LED (I)
flashes twice, or for 6 seconds, then release the button. The receiver enters factory firmware
mode. Use this mode to revert to factory firmware in the event of a firmware failure.

• Project Recovery: See the HC400 Series User Guide for instructions. Use this mode to recover the project in the

event of a lost user name and password.

• Run/Stop Program: Hold down the Reset button for about 3 seconds, until the Power LED blinks once. Release

and press the Reset button momentarily (for <1second) within 1second*. (*Nothing happens if
the momentary press does not occur within 1second.) The LED flashes 2 times if the program
is starting. The LED flashes 3 times if the program is stopping. This mode allows you to restart
any scripts or events stopped by an IP settings reset.

• Toggle DHCP: Press the Reset button five times (consecutively). Release the button. Do not press the button

within 3seconds following the fifth press. Use this mode to enable or disable the DHCP client
for the LAN port.

• The Reset LED blinks 6 times if the DHCP client is enabled.

• The Reset LED blinks 3 times if the DHCP client is disabled.

NOTES:

• DHCP toggle mode is supported on firmware version 1.01 or higher.

• By default DHCP is off and the unit uses a static IP address.

• When you disable the DHCP client, the unit reverts to using the previously-set static

IP address.

• Reset All IP Settings: Press and hold the HCR102 front panel Reset button for 6 seconds. After the PowerLED

flashes twice, release and momentarily press the Reset button. Use this mode to reset all
network settings to factory default values without affecting user-loaded files. This reset mode
also stops any running scripts and events.

• Reset to Factory Defaults: Press and hold the HCR102 front panel Reset button for 9 seconds. After the PowerLED

flashes three times, release and momentarily press the Reset button. Use this mode to
return the receiver to factory default settings. This mode also deletes all user-loaded files and
configurations from the HCR102, and also the factory default GC configuration. The basic GC
configuration project can be downloaded from the Extron website if you want to restore it to the
unit after a reset.

For detailed information on each mode and its use, see the HC400 Series User Guide at www.extron.com.

Resources

Obtaining Control Drivers

Extron provides an extensive selection of device drivers available on the Extron website. If the system requires a control driver that
is not already available, you can request a new IR, serial (RS-232), or Ethernet driver from Extron.

Obtaining Instructions, Information, and Assistance

Basic setup steps are outlined in this guide. For additional information see the help files and the HC400 Series User Guide,
available at www.extron.com. If you have questions during installation and setup, call the ExtronS3 Sales & Technical Support

Hotline or the ExtronS3 Control Systems Support Hotline [phone]).

17

HC 400 Series • Setup Guide (Continued)

Locating Software, Firmware, and Driver Files on the Extron Website

There are three main ways to find software, firmware, and device drivers within www.extron.com:

• Via links from the web page for the specific product

• Via the Download Center page (Click on the Download tab at the top of any page within www.extron.com.)

• Via links from search results

NOTES:

• To obtain Global Configurator software, you must have an Extron Insider account. Extron provides training to our

customers on how to use the software. Access to the full features of Global Configurator Professional is available to
those who successfully complete Extron Control Professional Certification.

• You must use serial and Ethernet drivers developed specifically for the IPLinkPro platform. With the exception of IR

device drivers, drivers used for IPLink (non-Pro) devices are not compatible.

18

© 2017-2018 - Extron Electronics All rights reserved. All trademarks mentioned are the property of their respective owners. www.extron.com

68-3063-50

Rev. B

05 18