Extron electronics HC 403 EU, HC 403 MK Setup Manual

IMPORTANT:

installation instructions,

specifications bef

oduct to the po

ore connecting the

wer source.

HC 403 EU, HC 403 MK • Setup Guide

Go to www.extron.com for the complete

user guide,

pr

HC404 and HC 403 Systems

The Extron HC 403 EU and HC 403 MK systems are AV presentation solutions. They incorporate a built-in control processor for
display control via HDMI Consumer Electronics Control (CEC), RS-232, IR, or Ethernet.

Each system is a dedicated transmitter-receiver pair that is factory-optimized to work together as if it were a single unit.
Together each transmitter-receiver system extends video, audio, and control signals up to 230feet (70m) over a single CATx cable.

Each system offers auto-input switching modes, one of which automatically selects sources based on input signals and also
allows manual source selection (for the receiver input) via a button. Auto-switching modes can be enabled or disabled via Extron
Product Configuration Software. The “last connected” auto-switching mode is enabled by default.

Both systems feature three AV inputs and one output. Each system consists of a two-input switching transmitter (HCT102EU or
the HCT102MK) and a scaling receiver (HCR102) that has one HDMI input and one connection from the transmitter.

• The HCT102EU transmitter has an EU-style faceplate and fits most standard two-gang European wall boxes.

• The HCT102MK transmitter has an MK-style faceplate and fits most standard two-gang MK-type wall boxes.

• The HCR102 receiver is wall, furniture, or rack mountable.

The EU and MK transmitter models are identical except for the EU- or MK-specific wallplates and mounting hardware. Features,
connectors, and operation are the same for both models.

and

Transmitters

Both transmitters are identical except for the faceplate and mounting options.
Each transmitter switches between one analog video and one digital (HDMI) video input. It

does not include input selection buttons or input LED indicators. For either transmitter, if
the selected input is HDMI, the extended video signal can be HDCP-compliant.

HCT102EU

HCT102MK

Receiver

The HCR102 receiver incorporates a high performance, HDCP compliant scaler that
scales video to provide a consistent output resolution to a display. It accepts video with
resolutions from 480i up to 1920x1200, 1080p, and 2K, and performs upscaling and
downscaling with multiple output rates up to 1920x1200, including HDTV 1080p/60 and
2K. The receiver includes an on-screen display, test patterns, and EDID Minder®.

This setup guide provides instructions for an experienced installer to install the HCT102EU or HCT102MK and the HCR102.
The guide provides information needed to configure the most essential settings for the system and the receiver. It also describes
basic operations using front panel controls and the on-screen display (OSD) menu system. Full details are available in the HC400
Series User Guide.

HCR102

1

HC 403 EU, HC 403 MK • Setup Guide (Continued)

HDMI IN

PWR HDCP HDMI VGA AUTO

VGA IN

DTP T EU 232

AUDIO IN AUDIO IN

Ext
Share

Wireless
CollaborationGat

0W

Room

CONFIG

HCR 102

1

INPUT

LPCM-2CH

MULTI-CH

HDCP

SIGNAL

R

MENU

ENTER

HOLD FOR 720p/1080p

1

AUDIO

HDMI IN

PWR HDCP HDMI VGAAUTO

VGA IN

HCT 102 MK

AUDIO IN AUDIO IN

RESET

SERVICE

HCR 102

AI

J

B

C

D

HFGE

HCT 102 MK Front HCT 102 MK Side

D KI

L

C

Input

3

Input

2

TCP/IP

Network

POWER

INPUT

12V

1.7A MAX

HDMI HDMI

ron

Link Pro 1000

and Wired

Ethernet

Wireless Access

Ethernet

LAN / PoE

VGA OUT HDMI OUT

OUTPUT

AUDIO

L

R

ShareLink 200 N

OUTPUT

AUDIO

CONTACT / TALLY

OUT

1

CT2CT3CT4CTG+V

HDMI

eway

POWER

INPUTS

12V

A MAX

2.0

HCR 102

Scaling Receiver

HCT 102 EU/MK
Wall Plate Transmitter

Point

MODEL 80

PC with

GlobalViewer

TCP/IP

Network

LAN

Enterprise

Extron

OCS 10

Wall Mount

Occupancy

Sensor

Tablet

COM

RS-232

Tx Rx G

POWER

RESET

5V

USB 3

2.3A MAX

LAN

A/PoEB

FLAT PANEL

Display

HDMI

SIG

LINK

1

TP

HDMI

OUTPUTS

IN

HDMI/CEC

RS-232

AUDIO

LR

COMIRDIGITAL I/O

12SGTx Rx G G34G

Ethernet

HCR 102

Twisted Pair
Cable (AV)
230'

SIG LINK

HCT 102

OUT

Tx Rx G

RS-232

OVER TP

Tx Rx G

RS-232

REMOTE

POWER

12V

AMAX

2

Front Rear

HDMI

Audio

VGA

Audio

Figure 1. An HC 403 EU or HC 403 MK System Application

Panels and Features

AI

J

B

D

HFGE

Front and Side Panel Features

HCT 102 MK Front HCT 102 MK Side

Input

3

HDMI IN

D KI

C

PWR HDCP HDMI VGAAUTO

VGA IN

L

RESET

Input

2

AUDIO IN AUDIO IN

HCT 102 MK

SIGNAL

HDCP

C

1

AUDIO

LPCM-2CH

MULTI-CH

Power LED (HCT102EU/MK), power and reset indicator

I

LED (HCR102) (see below)

Reset button (see below and page 17)

J

Auto Switch LED (see below)

K

Service connector (for use by Extron support staff)

L

NOTES:

• The EU and MK transmitters are identical except for
faceplate size and mounting hardware. They have the
same connectors, LEDs, and capabilities.

• For AV connectors on the HCT102EU/MK, see Rear,

Side, and Front Panel Features on page4.

HCR 102

INPUT

R

Figure 2. HCT102MK Front Panel (Top), HCR102 Front Panel (Bottom),

Configuration (Config) connector (USB mini-B), page 13

A

Input selection button and LED, page 16

B

Input signal presence (Signal) LEDs, page 16

C

Input HDCP status LED, page 16

D

Audio input type LEDs (LPCM-2Ch and Multi-Ch, page 16

E

Menu button,

F

Enter button, and

G

Navigation (right , left , up , and down  arrow)

H

buttons (see To configure the AV settings using the OSD

and front panel buttons: on page9)

CONFIG

1

MENU

ENTER

SERVICE

HOLD FOR 720p/1080p

HCR 102

Reset button (HCR102) — Pressing this recessed button causes various product settings to be reset to the factory defaults

J

(see Reset Modes: a Brief Summary on page17).

Reset and power LED— This green LED indicates either the power status of the transmitter or the receiver, or the reset

I

mode of the receiver. LED indications are as follows:

HCT 102 EU/MK Transmitter HCR 102 Receiver

• Off — The unit is not powered on.

• On, lit green — The unit is

powered on.

Auto Switch LED — This LED on the transmitter lights green if either of the auto-switching modes is enabled, and it turns off

K

if both of the auto-switch modes are disabled. For details on auto-switching modes, see the HC400 Series User Guide.

• Off — The unit is not powered on.

• On, lit steadily — The unit is powered on.

• Blinking — The unit is powering up or the HCR102 is performing a reset.

The blink pattern depends on the selected reset mode.

For full descriptions of reset modes, how to use the reset button to activate them,
and details of LED indications of each mode, see the HC400 Series User Guide.

3

HC 403 EU, HC 403 MK • Setup Guide (Continued)

A F ND G H

K L M

Rear, Side, and Front Panel Features

HCR 102 Rear

SIG

POWER

12V

2.0A MAX

INPUTS

LINK

1

TP

OUTPUTS

AUDIO

LR

COMIR DIGITAL I/O

HCR 102

00-05-A6-XX-XX-XX

MAC: 00-05-A6-XX-XX-XX
S/N: ####### E######

HDMI

IN

Figure 3. HCR102 Rear Panel

P

RESET

Power input connectors, page 15

A

Audio input connector, page 12

B

Analog RGB video input, page 12

C

HDMI input connectors, page 12

D

Transmitter output RJ-45 connector

E

(twisted pair interconnection),
page 12

Receiver input RJ-45 connector (twisted

F

pair interconnection), page 12

HDMI/CEC output connector, page 13

G

Analog audio output connector, page 13

H

HDMI/CEC

SERVICE

E

Faceplate

12SGTx Rx GG34G

AQ

Tx Rx G

RS-232

OVER TP

Tx Rx G

POWER

RS-232

12V

REMOTE

AMAX

Input 3Input 2

PWR HDCP HDMI VGAAUTO

HDMI IN

AUDIO IN AUDIO IN

HCT 102

SIG

OUT

LINK

LAN

HCT 102 MK RearHCT 102 MK Side

CD

HCT 102 MK Front

VGA IN

O

COM RS-232 control port, page 13

K

IR output control port, page 13

L

Digital I/O (digital input/output) control ports,

M

page 14

LAN (Ethernet) connector and LEDs, page 14

N

MAC address (on side of receiver), page 14

O

Reset button (HCT102EU/MK ) — If the transmitter powers on but is otherwise unresponsive or uncommunicative after a

P

failed firmware upload, you can manually boot up the unit to use the factory firmware code by pressing and holding this

Reset button while applying power. You must then load new firmware via the HCR102 receiver (see the HC400 Series User
Guide for instructions).

Over TP and Remote RS-232 connectors (HCT102EU/MK ) (factory pre-wired, used for transmitter-receiver inter-unit

Q

communication only)

4

HCT 102 MK

B B

Figure 4. HCT102MK Side Panel (Top Left), Rear Panel (Top Right),

Front Panel (Bottom)

Installation and Configuration

ATTENTION:

• Installation and service must be performed by experienced personnel.

• L’installation et l’entretien doivent être effectués par du personnel expérimenté.

Step 1 — Get Ready

1. Familiarize yourself with the features of the transmitter and receiver (see Front and Side Panel Features on page3 and

Rear, Side, and Front Panel Features on the previous page).

2. Download and install the latest version of the following:

• PCS Product Configuration Software — for detecting and configuring the AV settings for the transmitter-receiver pair

• Toolbelt software — for discovering the HCR102 receiver and other control products on the network, for managing

core settings, and for upgrading firmware if the need arises

• Global Configurator

modes include a link to the Toolbelt software.

• IPLink

®

Pro device drivers — for use with GC, to make control of other AV devices possible

All are avail able from www.extron.com (see Locating Software, Firmware, and Driver Files on the Extron Website on page18).

3. Obtain network information for the unit from the network administrator. You will need the following details for each HCR102

receiver and for any other Extron Pro control product that is part of the system:

 DHCP setting (on or off)  Subnet mask  Username
 Device (HCR102) LAN IPaddress  Gateway IP address  Passwords

4. Write down the MAC address of each HCR102 (see figure 4,

5. Obtain model names and setup information for devices the HCR102 will control.

®

(GC) software — for setting up and configuring the control system. GCProfessional and GCPlus

on the previous page) or other IPLinkPro device to be used.

O

Step 2 — Mount the Receiver, Prepare the Installation Site for the Transmitter

Turn off or disconnect all equipment power sources and mount the transmitter and receiver as required

Mounting the HCR102

The HCR102 receiver ships with furniture mounting brackets attached
for mounting to furniture or a wall. The receiver is one inch high, one
half rack wide, and can be rack mounted. The product page on

www.extron.com includes links to recommended optional rack

shelves or rack mounting kits. Alternatively, you can remove the
pre-installed furniture mounting brackets and attach four rubber
feet at the corners of each unit and place it on a table or desk.

Observe local and UL safety guidelines for mounting devices to
equipment racks. See the HC400 Series User Guide for UL rack
mounting guidelines.

NOTE: The receiver is designed so that its vents face

away from the wall or furniture when mounted in order
to achieve optimal air circulation and cooling.

Figure 5. Mounting the Receiver

Prepare the Installation Site for the Transmitter

ATTENTION:

• Installation and service must be performed by authorized personnel only.

• L’installation et l’entretien doivent être effectués uniquement par un technicien qualifié.

• Extron recommends installing the HCT102EU or HCT102MK into a grounded electrical junction box.

• Extron recommande d’installer le HCT102EU ou HCT102MK dans un boîtier d’encastrement électrique mis à la terre.

• Follow all national and local building and electrical codes that apply to the installation site.

• Respectez tous les codes électriques et du bâtiment, nationaux et locaux, qui s’appliquent au site de l’installation.

1 2S GTxRx G G 3 4 G

HCR 102

LAN

--A MAX
12V

POWER

HDMI

INPUTS

1

IN

TP

SIG

LINK

HDMI/CEC

OUTPUTS

L R

AUDIO

COM IR DIGITAL I/O

5

HC 403 EU, HC 403 MK • Setup Guide (Continued)

Metal Bracket

ATTENTION:

• If the HCT102 will be installed into fine furniture, it is best to hire a licensed, bonded craftsperson to cut the access

hole and perform the physical installation so the surface will not be damaged.

• S’il est prévu d’installer le HCT102 dans du beau mobilier, il est préférable de faire appel à un artisan autorisé et

qualifié pour couper le trou d’accès et réaliser l’installation de telle façon que la surface ne soit pas endommagée.

Americans with Disabilities Act (ADA) compliance

When planning where to install the HC 400 Series units, you may need to consider factors affecting accessibility of the units
such as height from the floor, distance from obstructions, and how far a user must reach to press buttons or connect a cable. For
guidelines, see sections 307 (“Protruding Objects”) and 308 (“Reach Ranges”) of the 2010 ADA Standards for Accessible Design
available at http://www.ada.gov/regs2010/2010ADAStandards/2010ADAStandards.pdf.

Site preparation

The HCT102EU fits a standard two-gang European wall (junction) box or external wall box.
The HCT102MK fits a standard two-gang MK-type junction box or external wall box.

• The end user or installer must furnish the wall (junction) box. It is not included with the unit.

• Read any installation instructions and safety and regulatory guidelines that come with the wall box before installation.

• Protect the mounting surface to prevent damage.

To prepare the site:

1. For installation into a wall or furniture: Measure, mark, and carefully cut a hole in the mounting surface.

For all types of installations: Run cables to the junction box.

2. Secure the cables with a clamp for strain relief and so they do not slip back down into the wall or furniture.

3. Secure the box to the raceway, stud, wall, or furniture.

4. For wall mount installations, attach the mounting bracket (metal) to the junction box or external wall box.

For raceway installations, attach the metal mounting bracket to the junction box or external wall box and raceway.

a. Hold the mounting plate and feed the cables through the mounting plate.

Wall Box

Metal Bracket

Figure 6. Mounting the Bracket to an EU Wall Box

b. Place the mounting plate against the box, aligning the holes in the plate with the corresponding threaded holes on the

edges of the box.

c. Insert the provided screws into those holes, hold the mounting plate to ensure it is aligned straight (visually level), and

tighten the screws to secure the plate to the mounting surface.

6

External Wall Box

Figure 7. Mounting the Bracket to an MK Wall Box

Step 3 — Connect AV, Interconnection, and Control Cables

1. Connect AV sources to the input connectors (see AV Inputs on page12).

2. Use a shielded twisted pair cable to connect the transmitter to the receiver via the Output and Input RJ-45 connectors (see

Transmitter-Receiver Interconnection on page12).

3. Connect AV output devices (display, projector, or other device, and an amplifier or powered speakers) to the output

connectors (see AV Outputs on page13).

4. Cable the control ports on the receiver as desired for controlling AV devices and for communicating with the system via LAN

(see Control on page13).

Step 4 — Connect Power

Connect the power supply or power supplies to the HC400 Series system (see Power on page15), connect power cords, and
power on all the devices. The receiver can remotely power the transmitter, or you can connect an optional power supply to the
transmitter, as well.

NOTE: The power supplies can be set on a tabletop, or mounted to a rack or furniture. Follow the mounting directions

included with each power supply or see the power supply installation guides available on the PS Series Power Supplies

page on the Extron website.

Step 5 — Configure Network Settings

You can configure the basic network settings in one of the following ways:

• Via front panel controls and the OSD menu — a quick method you can use whether or not you need to configure other control

settings (see Using the OSD menu to configure the AV settings on page9). This requires connection to a display device.

• Via PCS software — a method that provides basic network configuration and is convenient when you are ready to use PCS

to configure AV settings. This requires a PC, software, and a LAN or USB connection.

• Via Toolbelt software — a method that allows you to configure additional connection settings and is convenient when you

want to configure additional device, password, system, and control port settings. This requires a PC, software, and a LAN
connection.

To configure network settings from the OSD menu:

From the Quick Setup menu:

• DHCP — Select and enter the DHCP Mode submenu and press the arrow buttons to turn DHCP on or off (default: off).

• IP address — Select and enter the IP Address submenu. Press the left  or right  arrow button to move between

octets. Press the up  and down  arrow buttons to change the value in the selected octet.
Default: 192.168.254.250.

From the Communication menu:

NOTE: Press and hold the Enter button for 10 seconds to edit settings in the Communication submenu.

• DHCP — Select and enter the DHCP Mode submenu and press the arrow buttons to turn DHCP on or off (default: off).

• IP address — Select and enter the IP Address submenu. Press the left  or right  arrow button to move between

and select octets. Press the up  and down  arrow buttons to change the value in the selected octet.

• Subnet mask — Select and enter the Subnet Mask submenu. Press the left  or right  arrow buttons to select an

octet of the subnet mask address. Press the up  and down  arrow buttons to adjust the value of the selected octet.
Default: 255.255.255.0.

• Gateway — Select and enter the Gateway submenu. Press the left  or right  arrow buttons to select an octet of the

gateway address. Press the up  and down  arrow buttons to adjust the value of the selected octet.
Default: 0.0.0.0.

To configure network settings using PCS:

1. Connect the PC and the LAN port of the HCR102 receiver (see LAN port on page14) to the same network.

Or

Connect the PC to the front panel Cong port of the HCR102 receiver using a USB type A male to USB mini-B male cable
(such as the Extron USB CFG cable).

2. Apply power to the PC and the HCR102.

3. Open the PCS software. You might need to open the application as an administrator by right-clicking the PCS icon and

selecting Run as administrator. PCS opens to the Device Discovery page. The Device Discovery process begins
automatically. The page displays a list of all Extron devices connected to the network as PCS detects them.

7

HC 403 EU, HC 403 MK • Setup Guide (Continued)

4. Using the MAC address, locate the desired device (HCR102) in the list.

5. In the row for the HCR102, click the Edit button in the IP Address

column. The Communication Settings dialog box opens,
displaying controls for network configuration.

6. Either select (enable) the Use DHCP checkbox to have the receiver

obtain an IP address automatically from a DHCP server, or enter the
static IP address for the unit in the IP Address field.

NOTE: When setting up DHCP during network configuration or

if using a host name instead of an IP address, the user must
enter a qualified host name (Username.HostName.Domain).
For example: somename.extron.com.

7. Configure the other items (device name, subnet mask, gateway

address, DNS server address) as needed.

8. Click Apply to save the configuration changes. Alternatively, you can

click Apply and Connect to save the configuration changes and
then establish a connection from the PCS software to the receiver to
configure AV settings or front panel lockout.

To configure network settings using Toolbelt:

1. Connect the PC that you will use for setup and the HCR102 receiver to the same network, and apply power to all devices.

For details on the LAN connection, see LAN on page14.

2. Start Toolbelt.

3. Start device discovery from within Toolbelt. Toolbelt displays a list of all Extron control devices connected to the network.

4. In Toolbelt, use the MAC address to locate the desired device (the HCR102) in the list and select it.

5. Use the Set IP feature in Toolbelt or use the Toolbelt Manage > Network Settings tab feature to enter the IP address and

subnet address, then configure other network settings as needed.

Figure 8. The PCS Communication Settings

Dialog Box

NOTE: When setting up DHCP during network configuration or if using a host name instead of an IP address, the user

must enter a qualified host name (Username.HostName.Domain). For example: somename.extron.com.

Step 6 — Configure AV Settings

The AV and scaling settings for the system can be configured via a host connection through the LAN port or the USB port using
PCS software or the on-screen display. Many settings can be configured using either method (OSD or PCS). Some settings are
available only in the PCS software.

To configure the AV settings using PCS software:

1. Install Extron PCS Product Configuration Software on a PC and start the program.

2. Connect the PC to the receiver via the rear panel LAN port (see gure 4,

Config USB connector (see figure 3, A on page 3). USB connection requires a user-provided USBA to USBmini-B cable.

3. Use the PCS program to set the output resolution and rate, configure EDID Minder, adjust the video color bit depth, or

monitor the signal and HDCP status, or other AV settings, as required. For details, see the HC400 Series User Guide, or
access the PCS Help File (press <F1> on the keyboard or click the ? button in the software and select Help File).

on page 4) or the front panel

N

8

To configure the AV settings using the OSD and front panel buttons:

Navigation buttons

Enter button

Menu button

P

s

I

O

A

Ad

d

C

D

1. Connect an HDMI display device to the HDMI/CEC output connector on the HCR102.

2. Power on the receiver and the display device, if they are not already powered on.

3. Press the front panel Menu button on the HCR102 (see figure 3,

on page 3, or

F

the image at right). The OSD main menu appears on the display
(see the example below, at right).

The OSD menu system consists of the following menus:

• Quick Setup • Picture Controls • Input

• Output • Audio • Advanced

• Communication

and one read-only information screen (Device Info).

4. Navigate through the menus and make adjustments.
a. Press the up

and down  arrow navigation buttons



Extron Electronics
HCR 102

Quick Setup

Quick Setup

Picture Controls

icture Control

Input

nput

(see H) to navigate to and highlight the desired menu or

Output

submenu.

b. Press the Enter button (

) or right  arrow button

G

to access submenu items for the selected submenu (see

Using the OSD menu to configure the AV settings for

information about the contents of each submenu).

c. Press the up

and down  arrow buttons to navigate to



utput

Audio

udio

Advanced

vance

Communications

ommunications

and highlight submenu items.

Device Info

d. Press the Enter or right  arrow button to adjust a

evice Info

submenu item.

MENU

ENTER

HOLD FOR 720p/1080p

192.168.254.250

Input 3: Input Format

HDMI

Input 3: EDID

1920x1080 @60Hz

Output Resolution

1920x1200 @60Hz

Audio Mute

On

Test Pattern

Crop

DHCP Mode

Off

IP Address

192 . 168 .254 . 250

HCR 102

FW 1.00

NOTE: The OSD times out and closes after one minute if no

buttons are pressed.

Input 3
1920x1080 @ 60Hz

Output Resolution

1920x1200 @ 60Hz

Using the OSD menu to configure the AV settings

• Use the Quick Setup submenu to set input EDID settings, set output resolution, mute audio, activate video test patterns,

enable or disable DHCP, and set the IP address.

• Use the Picture Controls submenu to view the image position and size.

• Use the Input submenu to set the input format for digital inputs, set horizontal and vertical start values, set the total pixels

and phase, set HDCP authorization, and set the EDID for the current input.

• Use the Output submenu to set output resolution, HDMI output format, and HDCP notification.

• Use the Audio submenu to mute audio, set the audio input format (see table below) for the selected input, set program audio

volume, and set audio output format (stereo, mono).

Audio Input Format Details

None Mutes all audio for selected input. Sets “No Audio” EDID.
Analog Sets the selected input to analog (default for input 1). Sets “No Audio” EDID.
LPCM-2Ch Sets the selected input to LPCM-2Ch digital audio (default for input 2). Sets 2Ch audio EDID.
Multi-Ch Sets the selected input to Multi-Ch digital audio. Sets Multi-Ch audio EDID.
LPCM-2Ch auto Sets the selected input to prioritize digital audio (default for input 3). Analog audio is passed when digital

audio is not present. Sets 2Ch audio EDID.

Multi-Ch auto Sets the selected input to prioritize digital audio. Analog audio is passed when digital audio is not

present. Sets Multi-Ch audio EDID.

• Use the Advanced submenu to select a test pattern, set the screen saver, set the aspect ratio, configure auto switching, and

reset the device to factory defaults.

• Use the Communication submenu to view the device MAC address, DHCP status, the current IP address and subnet mask,

and gateway.

NOTE: Press and hold the Enter button for 10 seconds to edit settings in the Communication submenu.

• Use the Device Info screen to view the device name, firmware build, temperature, input and output information, and

detected display. This screen is read-only.

See the HC400 Series User Guide for details about the menus and available settings, and for a list of output scaler rates.

9

HC 403 EU, HC 403 MK • Setup Guide (Continued)

Step 7 — Configure the Control Settings

To use the COM, IR, or digital I/O ports on the receiver, you must configure them. Also, CEC control of the output device can be
customized during configuration with Global Configurator.

The basic steps are outlined below in the recommended order.

NOTE: See the Toolbelt Help File or Global Configurator Help File, and GUI Designer Help File as needed for step-by-step

instructions and detailed information. The help file for GC includes an introduction to the software and how to start a
project and configuration.

1. Using GC, create a new GCPro or GCPlus project and configure the receiver and other IP Link Pro devices. The

configuration tells the receiver:

• How its control ports function • What to monitor

• How to control other products • When to do things

• Which touchpanels to interact with • Whom to notify, how, and under what circumstances

a. Configure the control ports on the receiver.

• Select device drivers and link them to each serial, IR, or Ethernet port.

• Select settings (serial protocol or digital I/O settings) as needed.

• Configure CEC controls, if desired

b. Set up monitors, schedules, macros, timers, and local variables.
c. Add any optional touchpanels and set them up:

• Create the GUI configuration for the touchpanels and add it to the project.

• Program functions, monitors, or schedules to the touchpanels and their buttons.

2. Save and build the project.

3. Upload the system configuration to the HCR102 EU/MK receiver.

Step 8 — Test and Troubleshoot the System

1. Test the system. See the HC400 Series User Guide for an outline of the system testing procedure.

2. Make adjustments to wiring or configuration as needed.

10

Step 9 — Mount the HCT102EU or HCT102MK

HCT 102 EU

HCT 102 MK

Before mounting the transmitter, make sure that all device cables have been fed through the wall frame and are connected to the
rear panel.

To mount the transmitter (see figures 9 and 10):

1. Disconnect power at the source from all devices in the system.

2. Align the mounting holes in the transmitter with

those in the mounting plate. (The mounting plate
was attached to the wall box in

Site preparation on page6.)

Wall Box

Mounting Plate

Wall Box

PWR HDCP HDMI VGA AUTO

HDMI IN

AUDIO IN AUDIO IN

VGA IN

HCT 102 MK

VGA IN

Mounting Plate

PWR HDCP HDMI VGA AUTO

HDMI IN

AUDIO IN AUDIO IN

HCT 102 EU

Figure 10. Mounting the HCT102D

Transmitter to an MK Wall Box

Extron

Figure 9. Mounting the

HCT102EU Transmitter to an EU Wall Box

3. Secure the transmitter to the mounting plate as follows:
a. Insert the included screws through the mounting holes at the top and bottom of the transmitter and into the

corresponding threaded holes in the mounting plate.

b. Using a Phillips screwdriver, lightly tighten the screws until snug.

4. Reconnect power to all devices.

Extron

11

HC 403 EU, HC 403 MK • Setup Guide (Continued)

Tip (L)

(unbalanced input)

a

Insert twisted

pair wires.

Pins:

Cabling

Attach cables using the following wiring diagrams as a guide. Full details are available in the HC400 Series User Guide.

AV Inputs

Analog audio input

For analog audio sources, connect the source device to the audio input 3.5 mm tip-ring-sleeve (TRS)
connector on the transmitter (see figure 3 and figure 4, B on page 4 for connector location). Wire

the connector as shown at right.

Analog video input

Connect an analog RGB video input source to the 15-pin HD RGB input connector (C) on the transmitter.

Digital AV input

For HDMI video and for digital audio embedded within HDMI signals:

1. Connect a digital video source device to any HDMI input connector on the

transmitter or receiver (see D in Rear, Side, and Front Panel Features on
page4).

2. To secure each cable to the unit, attach an Extron LockIt

secure it to the cable with a zip tie.

a. Plug the HDMI cable into the panel connection (see
b. Loosen the HDMI connection mounting screw from the panel enough to allow the

LockIt lacing bracket to be placed over it (b). The screw does not have to be
removed.

c. Place the LockIt lacing bracket on the screw and against the connector (

tighten the screw (d) to secure the bracket.

d. Loosely place the included tie wrap around the connector and the LockIt lacing

bracket as shown (e).

e. While holding the connector securely against the lacing bracket, tighten the tie

wrap, then remove any excess length.

Complete details on LockIt installation are available in the LockIt HDMI Cable Lacing
Bracket Installation Guide.

®

bracket to the unit and

at right).

a

c

c

), then

3

e

Ring (R)

Sleeve (Gnd)

3.5 mm Stereo Plug

b

d

Transmitter-Receiver Interconnection

Connect the Out port of the transmitter (figure 4, E, on page 4) to the In port of the receiver
(figure 3, F) using a shielded twisted pair CATx cable of up to up to 230 feet (70 m), as shown in

figure 1 on page 2. Terminate the cable with shielded RJ-45 connectors using the

TIA/EIA-T568B wiring standard at both ends, as shown at right.

ATTENTION:

• Do not connect this port to a computer data network or a telecommunications network.

12

• Veuillez ne pas connecter ce port à un réseau de données informatiques ou à un

réseau de télécommunications.

• Do not use Extron UTP23SF-4 Enhanced Skew-Free AV UTP cable or STP201 cable.

• N’utilisez pas le câble AV Skew-Free UTP version améliorée UTP23SF-4 d’Extron ou

le câble STP201.

For optimal performance, Extron highly recommends the following:

• Use the TIA/EIA-T568B wiring standard for terminating all STP cables with RJ-45 connectors.

• Use shielded twisted pair cable, 24 AWG solid conductor or better, with a minimum cable bandwidth of 400 MHz.

• Use shielded RJ-45 plugs to terminate the cable.

• Overall transmission distance capabilities vary depending on the number of patches used. If possible, limit the number of

patches to 2 total.

• If patches must be used in the system, Extron recommends shielded CAT6 (or better) patch cables.

12345678

TIA/EIA-T568B

Pin

Wire color

1

White-orange

2

Orange

3

White-green

4

Blue

5

White-blue

6

Green

7

White-brown

8

Brown

AV Outputs

IR

IR Receiver

LR

Balanced Audio Output

Slee

Unbalanced Audio Output

No Ground Here

1. Connect a display, projector, or other AV device to the Outputs HDMI/CEC connector (see figure 3,

on page 4) on the

G

receiver rear panel for HDMI AV output.

2. Connect the cable and install the LockIt bracket (see step 2 within Digital AV input on the previous page ) in the same

method as for the HDMI inputs.

3. For analog audio output, connect an amplifier,

powered speaker or other audio device to the

3.5mm, 5-pole captive screw connector. See the
diagrams at right for the appropriate wiring for your
application. For unbalanced audio, connect the
sleeve(s) to the ground contact; do not connect

Tip

Ring

ves

Tip

Ring

LR

Sleeves

Tip

Tip

No Ground Here

the sleeve(s) to the negative (-) contacts.

Control

USB connections

Connect a host computer to the USB mini-B port on the receiver (see figure 3, A on page 3) for AV configuration.

Receiver connections for display or device control

The serial, IR, digital I/O, LAN, and CEC ports can all be used for device control. All of these ports must be configured using
Global Configurator

Serial

For serial control using RS-232, connect the serial control port of
the AV device to the COM port (see gure 3, K on page 4)
of the HCR102 receiver as shown below.

Infrared

For IR control of AV equipment, connect one or two
IR emitters to the IR port (L) of the HCR102 receiver
as shown below.

COM

Tx Rx G

HCR 102
Rear
Panel

Select protocol via software.

COM port default protocol:

• 9600 baud

• 8 data bits

• no parity

• 1 stop bit

• no ow control

NOTE: If you use a cable that has a drain wire,

tie the drain wire to ground at both ends.

Heat Shrink

G

Ground

Rx

Receive

Tx

Transmit

Serial (COM) Port (RS-232)

NOTE: The COM port

software ow control only.

Strip wires 3/16" (5 mm) max.

RS-232-

Receive (Rx)

Transmit (Tx)

Controllable

Device

supports

HCR 102
Rear
Panel

SG

Unidirectional

IR

IR Port

IR (30 kHz to 300 kHz,
with or without carrier signals)

Ground

G

IR Output Signal

S

(-)

(+)

(-)

(+)

(-)

(+)

Two Single IR Emitters

To the

of a

Projector,

Display, or

Other

Device

13

HC 403 EU, HC 403 MK • Setup Guide (Continued)

2

-
E######

2

2

E####

#

RJ-45
Connector

AIO

HCR 102 Rear PanelCEC-Compliant Display

Digital I/O

To use digital input or output to control other devices, provide
feedback to the receiver, or trigger actions, connect devices to
the digital I/O ports (M) as shown in the following diagram.

DIGITAL I/O

12G34G

G
2
1

HCR 102
Rear
Panel

Ground

G

4
3

Indicator

Digital I/O (digital input/output)

Congure each port as a digital input or output,
with or without +5 VDC pull-up. Use these ports to:

• Monitor or trigger events and functions (toggle relays,
issue commands, send e-mail), once congured.

• Trigger LEDs, incandescent lights, or other devices
that accept a TTL signal.

Share the
same ground

Device 4

Device 3

Device 2

Device 1

among I/O
connections.

(Switches,

sensors,

LEDs,

relays, or

similar

items)

Switch,
Sensor

LED

Wire
Nut

LAN

Connect the receiver to a network via the LAN port (N)
for remote monitoring and conguration of the system,
for touchpanel control, or to allow the receiver to control an
Ethernet-enabled product. You will need the MAC address
(O) during device discovery and conguration.

PC

AV Device

Insert Twisted

Activity
LED

XX-XX-XX

-

-

#

HCR 102 Rear Panel

Pair Wires

Pins:

LAN

LAN

Ethernet

12345678

TCP/IP

Network

NOTE: Initial units ship with

the functions of these LEDs
reversed. Subsequent
units will ship with
standard LED functions.

LAN (Ethernet)

Default protocol:

• IP address: 192.168.254.250

• Gateway IP address: 0.0.0.0

• Subnet mask: 255.255.255.0

Link

• DNS address: 127.0.0.1

LED

• DHCP: off

• Link speed and duplex level:
autodetected

• Data rates: 10/100Base-T

Default login credentials:

• Username: admin

• Password: extron

HDMI/CEC

Connect an AV device that supports CEC control to the
HDMI/CEC output port on the receiver (G) to allow the HCR102
to automatically turn display power on or off based on whether
an active signal is detected at the selected input.

LINK

OUTPUTS

HDMI/CEC

AUDIO

LR

R

HDMI

CEC

MODEL 80

FLAT PANEL

The HCR102 sends CEC driver commands to the display for
basic control functions. CEC control is pre-configured and works “out of the box” but it can be customized further using GC.

NOTE: It can take up to 2 minutes after powering up the receiver to initiate CEC display control.

14

Power

R

l

Front Panel

)

l

ATTENTION:

• Always use a power supply supplied or specified by Extron. Use of an unauthorized power supply voids all regulatory

compliance certification and may cause damage to the supply and the unit.

• Utilisez toujours une source d’alimentation fournie par Extron. L’utilisation d’une source d’alimentation non autorisée

annule toute conformité réglementaire et peut endommager la source d’alimentation ainsi que l’unité.

For port locations, see figure 3 and figure 4, A on page 4. You have two options for powering the system:

• Connect the included

12VDC, 4.2A power supply
(Extron PS1242) at the receiver
to remotely power the
transmitter.

NOTE: The receiver can

provide power remotely
to the transmitter using
a 50watt power supply.
Remote power mode
requires at least 2.5A.
The transmitter can
receive power from but
cannot provide power
to the receiver. The
remote power feature is
enabled by default but
can be disabled by using
a control in the PCS
software.

HCT 102 MK
Rear Panel

RESET

SERVICE

R

HCR 102
Front Panel

AV, Communication, Power

POWER

INPUTS OUTPUTS

12V

2.0A MAX

Remote Power:

50 watt Receiver Power Input

• Receiver front panel
LED ( ) blinks
during boot-up and
remains lit when the
unit is powered and
operational.

LINK

SIG

1

TP

HDMI

IN

To AC power

Ridged

– Return

+12 VDC input

Smooth

• Connect an included
12 VDC, 4.2 A power
supply to the receiver
only. The receiver
supplies power to
the transmitter.

HDMI/CEC

AUDIO

LR

COMIRDIGITAL I/O

HCR 102
Rear Pane

HCR 102

12SGTx Rx GG34G

LAN

Ground all devices.

External

Power Supply

(12 VDC, 4.2 A max.,

Extron P/N 28-394-07LF

• Alternatively, you can connect an optional 12VDC, 1.5A power supply (Extron PS1215 C) at the transmitter, and

connect an optional 12VDC, 2A power supply (Extron PS1220) at the receiver.

HCT 102 MK
Rear Panel

Tx Rx G

RS-232

OVER TP

Transmitter Power Input

• Connect to optional
12 VDC, 1.5 A power supply.

Tx Rx G

RS-232

REMOTE

18 watt

POWER

POWE

12V

AMAX

HCT 102

SIG LINK

OUT

Ridged

– Return
+12 VDC input

Smooth

To

AC

power

NOTE:

each power supply before
connecting it to a unit.

AV and Communication Only

External Power Supply

(12 VDC, 1.5 A max.,

Extron P/N 28-327-57LF)

Check the polarity of

POWER

INPUTS OUTPUTS

12V

1

2.0A MAX

TP

HDMI

– Return

+12 VDC input

• Connect to optional
12 VDC, 2 A
power supply.

24 watt Receiver Power Input

SIG

LINK

IN

HDMI/CEC

AUDIO

LR

To AC power

Ridged

Smooth

• Receiver front panel LED ( ) blinks
during boot-up and remains lit when
the unit is powered and operational.

COMIRDIGITAL I/O

12SGTx Rx GG34G

Ground all devices.

(12 VDC, 2 A max.,

Extron P/N 28-284-07LF)

Power Supply

For both options, connect the external power supply or supplies to a 100 to 240VAC power source.

HCR 102
Rear Pane

HCR 102

External

HCR 102

LAN

R

15

HC 403 EU, HC 403 MK • Setup Guide (Continued)

SIGNAL

O

2

Receiver

Receiver

Input 3

AUDIO

Front Panel Operation and Indications

Input Selection and Indication

Input selection button and LED

• To select an input on the transmitter, connect a cable with an active video signal to the connector for that input.

• To select receiver input 1 from the receiver front panel, push the input 1 button (see figure 2, B on the HCR102).

The corresponding LED lights to indicate that that input is selected (active).

Use the auto-switching feature, which is active by default. In the “last connected” auto switch mode, the system automatically
switches to the input where an active AV source device was last connected. If that device is disconnected, the system switches to
the last device connected before that, as long as it has an active signal.

Signal, HDCP, and Audio LEDs

Signal LEDs — These LEDs (C) light to indicate the presence of an active signal at the
corresponding input connector. If there is no active signal, the LED is unlit.

HDCP LEDs —These LEDs (D) light to indicate the presence of an active signal
with HDCP encryption at the corresponding input connector. Because input 2 on the
transmitter is analog video, it does not support HDCP, so there is no HDCP LED for
transmitter input 2.

HDCP LED State and Indication
On (Lit Steadily) Off (Unlit)

An HDCP encrypted TMDS signal is detected at the
corresponding input.

An unencrypted TMDS signal is detected at the
corresponding input or no active TMDS signal is detected.

HDCP

HCR 102

1

HDCP HDMIVGA AUT

HCT 102 EU/MK

1

Input

Audio input signal LEDs (LPCM-2Ch and Multi-Ch)— These two LEDs (E) on the receiver indicate
the presence or absence of the specific types of audio signal on the selected (active) input.

Audio
LED Type

LPCM-2Ch An embedded LPCM-2Ch audio signal is

Audio Input LED State and Indication
On (Lit Steadily) Off (Unlit)

There is no LPCM-2Ch audio signal in the selected TMDS input.

present on the selected HDMI TMDS input.

There is no TMDS signal on the selected input.
The audio embedded in the selected input is in Multi-Ch format.

Multi-Ch Multi-Ch or bitstream (non-PCM) audio is

present on the selected HDMI TMDS input.

There is no Multi-Ch audio signal in the selected TMDS input.
There is no TMDS signal on the selected input.
The audio embedded in the selected input is in LPCM-2Ch format.

OSD Use

See the section on page 9 of this guide about configuring the AV settings using the on-screen display and front panel buttons,
and see the HC400 Series User Guide for full details on the OSD and how to use it.

Locking the Front Panel (Executive Mode)

To prevent unauthorized access or accidental changes to device settings, you can lock the front panel controls, making control
available only by software. (The default state is unlocked.)

• You can lock and unlock the front panel by using a control in the PCS software.

• Front panel lockout (Executive) mode 2 can also be enabled and disabled by pressing and holding the Menu and Enter

buttons for 2 or more seconds.

LPCM-2CH
MULTI-CH

Firmware Upgrades

The firmware can be upgraded via the HCR102 embedded web page, or via Extron Toolbelt software (available at

www.extron.com).

16

Reset Modes: a Brief Summary

The HCR102 receiver offers the following reset modes:

• Use Factory Firmware: Press and hold the receiver front panel Reset button (see figure 3, J on page 3 for

location) while applying power to the unit. Keep holding the button down until the Power LED
(I) blinks twice, or for 6 seconds, then release the button. The receiver enters factory firmware

mode. Use this mode to revert to factory firmware in the event of a firmware failure. Do not
continue to operate the control processor using the factory firmware version. If you want to use
the factory default firmware version, you must upload that version again.

• Project Recovery: See the HC400 Series User Guide for instructions. Use this mode to recover the project in the

event of a lost user name and password.

• Run/Stop Program: Hold down the Reset button for about 3 seconds, until the Power LED blinks once. Release

and press the Reset button momentarily (for <1second) within 1second*. (*Nothing happens if
the momentary press does not occur within 1second.) The LED blinks 2 times if the program is
starting. The LED blinks 3 times if the program is stopping. This mode allows you to restart any
scripts or events stopped by an IP settings reset.

• Toggle DHCP: Press the Reset button five times (consecutively). Release the button. Do not press the button

within 3seconds following the fifth press. Use this mode to enable or disable the DHCP client
for the LAN port.

• The Reset LED blinks 6 times if the DHCP client is enabled.

• The Reset LED blinks 3 times if the DHCP client is disabled.

NOTES:

• DHCP toggle mode is supported on firmware version 1.01 or higher.

• By default DHCP is off and the unit uses a static IP address.

• When you disable the DHCP client by using this mode, the unit reverts to using the

previously-set static IP address.

• Reset All IP Settings: Press and hold the HCR102 front panel Reset button for 6 seconds. After the PowerLED

blinks twice, release and momentarily press the Reset button. Use this mode to reset all
network settings to factory default values without affecting user-loaded files. This reset mode
also stops any running programs.

• Reset to Factory Defaults: Press and hold the HCR102 front panel Reset button for 9 seconds. After the PowerLED

blinks three times, release and momentarily press the Reset button. Use this mode to return
the receiver to factory default settings. This mode also deletes all user-loaded files and
configurations from the HCR102, and also the factory default GC configuration. The basic GC
configuration project can be downloaded from the Extron website if you want to restore it to the
unit after a reset.

For detailed information on each mode and its use, see the HC400 Series User Guide at www.extron.com.

Resources

Obtaining Control Drivers

Extron provides an extensive selection of device drivers available on the Extron website. If the system requires a control driver that
is not already available, you can request a new IR, serial (RS-232), or Ethernet driver from Extron.

Obtaining Instructions, Information, and Assistance

Basic setup steps are outlined in this guide. For additional information see the help files and the HC400 Series User Guide,
available at www.extron.com. If you have questions during installation and setup, call the ExtronS3 Sales & Technical Support

Hotline or the ExtronS3 Control Systems Support Hotline [phone]).

17

HC 403 EU, HC 403 MK • Setup Guide (Continued)

Locating Software, Firmware, and Driver Files on the Extron Website

There are three main ways to find software, firmware, and device drivers within www.extron.com:

• Via links from the web page for the specific product

• Via the Download Center page (Click on the Download tab at the top of any page within www.extron.com.)

• Via links from search results

NOTES:

• For some software you have the option to click the Download Now button to begin downloading the software file. For

other software there is a link for contacting an Extron support representative who can provide you access to the latest
version.

To obtain Extron control product software, you must have an Extron Insider account. Extron provides training to our
customers on how to use the software. Access to the full features of Global Configurator Professional is available to
users who successfully complete Extron Control Professional Certification.

• You must use serial and Ethernet drivers developed specifically for the IPLinkPro platform. With the exception of IR

device drivers, drivers used for IPLink (non-Pro) devices are not compatible.

For information on safety guidelines, regulatory compliances, EMI/EMF compatibility, accessibility, and related topics, see the

Extron Safety and Regulatory Compliance Guide on the Extron website.

18

© 2018 - Extron Electronics All rights reserved. All trademarks mentioned are the property of their respective owners. www.extron.com

68-3063-52

Rev. A

10 18