Extron Electronics FOX Matrix 14400 Setup Guide

Setup Guide
Matrix Switchers
FOX Matrix 320x FOX Matrix 14400
Configurable Fiber Optic Digital Video Matrix Switchers
Extron USA - West Headquarters
+800.633.9876 Inside USA and Canada Only
+1.714.491.1500 +1.714.491.1517 FAX
Extron USA - East
+800.633.9876 Inside USA and Canada Only
+1.919.863.1794 +1.919.863.1797 FAX
Extron Europe
+800.3987.6673 Inside Europe Only
+31.33.453.4040 +31.33.453.4050 FAX
Extron Asia
+800.7339.8766 Inside Asia Only
+65.6383.4400 +65.6383.4664 FAX
Extron Japan
+81.3.3511.7655 +81.3.3511.7656 FAX
Extron China
+400.883.1568 Inside China Only
+86.21.3760.1568 +86.21.3760.1566 FAX
© 2010 Extron Electronics All Rights Reserved. www.extron.com
Extron Middle East
+971.4.2991800 +971.4.2991880 FAX
68-1539-50 Rev. C
10 10
Precautions
Safety Instructions • English
This symbol is intended to alert the user of important operating and maintenance (servicing) instructions in the literature provided with the equipment.
This symbol is intended to alert the user of the presence of uninsulated dangerous voltage within the product’s enclosure that may present a risk of electric shock.
Caution
Read Instructions • Read and understand all safety and operating
instructions before using the equipment.
Retain Instructions • The safety instructions should be kept for
future reference.
Follow Warnings • Follow all warnings and instructions marked
on the equipment or in the user information.
Avoid Attachments • Do not use tools or attachments that are
not recommended by the equipment manufacturer because they may be hazardous.
Consignes de Sécurité • Français
Ce sym bol e se rt à a vert ir l ’ut ilis ateu r q ue l a documentation fournie avec le matériel contient des instructions importantes concernant l’exploitation et la maintenance (réparation).
Ce symbole sert à avertir l’utilisateur de la présence dans le boîtier de l’appareil de tensions dangereuses non isolées posant des risques d’électrocution.
Attention
Lire les instructions • Prendre connaissance de toutes les
consignes de sécurité et d’exploitation avant d’utiliser le matériel.
Conserver les instructions • Ranger les consignes de sécurité afin
de pouvoir les consulter à l’avenir.
Respecter les avertissements • Observer tous les avertissements
et consignes marqués sur le matériel ou présentés dans la documentation utilisateur.
Eviter les pièces de fixation • Ne pas utiliser de pièces de fixation ni d’outils non recommandés par le fabricant du matériel car cela risquerait de poser certains dangers.
Sicherheitsanleitungen • Deutsch
Dieses Symbol soll dem Benutzer in der im Lieferumfang ent halten en Do kumen tation beso nders wicht ige Hinweise zur Bedienung und Wartung (Instandhaltung) geben.
Dieses Symbol soll den Benutzer darauf aufmerksam machen, daß im Inneren des Gehäuses dieses Produktes gefährliche Spannungen, die nicht isoliert sind und die einen elektrischen Schock verursachen können, herrschen.
Achtung
Lesen der Anleitungen • Bevor Sie das Gerät zum ersten
Mal verwenden, sollten Sie alle Sicherheits-und Bedienungsanleitungen genau durchlesen und verstehen.
Aufbewahren der Anleitungen • Die Hinweise zur elektrischen
Sicherheit des Produktes sollten Sie aufbewahren, damit Sie im Bedarfsfall darauf zurückgreifen können.
Befolgen der Warnhinweise • Befolgen Sie alle
Warnhinweise und Anleitungen auf dem Gerät oder in der Benutzerdokumentation.
Keine Zusatzgeräte • Verwenden Sie keine Werkzeuge oder
Zusatzgeräte, die nicht ausdrücklich vom Hersteller empfohlen wurden, da diese eine Gefahrenquelle darstellen können.
Instrucciones de seguridad • Español
Este símbolo se utiliza para advertir al usuario sobre instrucciones importantes de operación y mantenimiento (o cambio de partes) que se desean destacar en el conteni do de la do cumentación suministra da con los equipos.
Este símbolo se utiliza para advertir al usuario sobre la presencia de elementos con voltaje peligroso sin protección aislante, que puedan encontrarse dentro de la caja o alojamiento del producto, y que puedan representar riesgo de electrocución.
Precaucion
Leer las instrucciones • Leer y analizar todas las instrucciones de
operación y seguridad, antes de usar el equipo.
Conservar las instrucciones • Conservar las instrucciones de
seguridad para futura consulta.
Obedecer las advertencias • Todas las advertencias e instrucciones
marcadas en el equipo o en la documentación del usuario, deben ser obedecidas.
Evitar el uso de accesorios • No usar herramientas o accesorios
que no sean especificamente recomendados por el fabricante,
ya que podrian implicar riesgos.
Warning
Power sources • This equipment should be operated only from the
power source indicated on the product. This equipment is intended to be used with a main power system with a grounded (neutral) conductor. The third (grounding) pin is a safety feature, do not attempt to bypass or disable it.
Power disconnection • To remove power from the equipment safely,
remove all power cords from the rear of the equipment, or the desktop power module (if detachable), or from the power source receptacle (wall plug).
Power cord protection • Power cords should be routed so that they
are not likely to be stepped on or pinched by items placed upon or against them.
Servicing • Refer all servicing to qualified service personnel. There
are no user-serviceable parts inside. To prevent the risk of shock, do not attempt to service this equipment yourself because opening or removing covers may expose you to dangerous voltage or other hazards.
Slots and openings • If the equipment has slots or holes in the enclosure,
these are provided to prevent overheating of sensitive components inside. These openings must never be blocked by other objects.
Lithium battery • There is a danger of explosion if battery is
incorrectly replaced. Replace it only with the same or equivalent type recommended by the manufacturer. Dispose of used batteries according to the manufacturer’s instructions.
Avertissement
Alimentations• Ne faire fonctionner ce matériel qu’avec la source
d’alimentation indiquée sur l’appareil. Ce matériel doit être utilisé
avec une alimentation principale comportant un fil de terre (neutre).
Le troisième contact (de mise à la terre) constitue un dispositif de sécurité : n’essayez pas de la contourner ni de la désactiver.
Déconnexion de l’alimentation• Pour mettre le matériel hors tension sans
danger, déconnectez tous les cordons d’alimentation de l’arrière de l’appareil ou du module d’alimentation de bureau (s’il est amovible) ou encore de la prise secteur.
Protection du cordon d’alimentation • Acheminer les cordons
d’alimentation de manière à ce que personne ne risque de marcher dessus et à ce qu’ils ne soient pas écrasés ou pincés par des objets.
Réparation-maintenance • Faire exécuter toutes les interventions de
réparation-maintenance par un technicien qualifié. Aucun des éléments
internes ne peut être réparé par l’utilisateur. Afin d’éviter tout danger d’électrocution, l’utilisateur ne doit pas essayer de procéder lui-même à ces opérations car l’ouverture ou le retrait des couvercles risquent de l’exposer à de hautes tensions et autres dangers.
Fentes et orifices • Si le boîtier de l’appareil comporte des fentes ou des
orifices, ceux-ci servent à empêcher les composants internes sensibles
de surchauffer. Ces ouvertures ne doivent jamais être bloquées par des objets.
Lithium Batterie • Il a danger d’explosion s’ll y a remplacment incorrect de
la batterie. Remplacer uniquement avec une batterie du meme type ou d’un ype equivalent recommande par le constructeur. Mettre au reut les batteries usagees conformement aux instructions du fabricant.
Vorsicht
Stromquellen • Dieses Gerät sollte nur über die auf dem Produkt
angegebene Stromquelle betrieben werden. Dieses Gerät wurde für eine Verwendung mit einer Hauptstromleitung mit einem geerdeten (neutralen) Leiter konzipiert. Der dritte Kontakt ist für einen Erdanschluß, und stellt eine Sicherheitsfunktion dar. Diese sollte nicht umgangen oder außer Betrieb gesetzt werden.
Stromunterbrechung • Um das Gerät auf sichere Weise vom Netz zu
trennen, sollten Sie alle Netzkabel aus der Rückseite des Gerätes, aus der externen Stomversorgung (falls dies möglich ist) oder aus der Wandsteckdose ziehen.
Schutz des Netzkabels • Netzkabel sollten stets so verlegt werden, daß
sie nicht im Weg liegen und niemand darauf treten kann oder Objekte darauf- oder unmittelbar dagegengestellt werden können.
Wartung • Alle Wartungsmaßnahmen sollten nur von qualifiziertem
Servicepersonal durchgeführt werden. Die internen Komponenten des Gerätes sind wartungsfrei. Zur Vermeidung eines elektrischen Schocks versuchen Sie in keinem Fall, dieses Gerät selbst öffnen, da beim Entfernen der Abdeckungen die Gefahr eines elektrischen Schlags und/oder andere Gefahren bestehen.
Schlitze und Öffnungen • Wenn das Gerät Schlitze oder Löcher im
Gehäuse aufweist, dienen diese zur Vermeidung einer Überhitzung der empfindlichen Teile im Inneren. Diese Öffnungen dürfen niemals von anderen Objekten blockiert werden.
Litium-Batterie • Explosionsgefahr, falls die Batterie nicht richtig ersetzt
wird. Ersetzen Sie verbrauchte Batterien nur durch den gleichen oder einen vergleichbaren Batterietyp, der auch vom Hersteller empfohlen wird. Entsorgen Sie verbrauchte Batterien bitte gemäß den Herstelleranweisungen.
Advertencia
Alimentación eléctrica • Este equipo debe conectarse únicamente a
la fuente/tipo de alimentación eléctrica indicada en el mismo. La alimentación eléctrica de este equipo debe provenir de un sistema de distribución general con conductor neutro a tierra. La tercera pata (puesta a tierra) es una medida de seguridad, no puentearia ni eliminaria.
Desconexión de alimentación eléctrica • Para desconectar con seguridad
la acometida de alimentación eléctrica al equipo, desenchufar todos los cables de alimentación en el panel trasero del equipo, o desenchufar el módulo de alimentación (si fuera independiente), o desenchufar el cable del receptáculo de la pared.
Protección del cables de alimentación • Los cables de alimentación
eléctrica se deben instalar en lugares donde no sean pisados ni apretados por objetos que se puedan apoyar sobre ellos.
Reparaciones/mantenimiento • Solicitar siempre los servicios técnicos
de personal calificado. En el interior no hay partes a las que el
usuario deba acceder. Para evitar riesgo de electrocución, no intentar personalmente la reparación/mantenimiento de este equipo, ya que al abrir o extraer las tapas puede quedar expuesto a voltajes peligrosos u otros riesgos.
Ranuras y aberturas • Si el equipo posee ranuras o orificios en su caja/
alojamiento, es para evitar el sobrecalientamiento de componentes internos sensibles. Estas aberturas nunca se deben obstruir con otros objetos.
Batería de litio • Existe riesgo de explosión si esta batería se coloca en
la posición incorrecta. Cambiar esta batería únicamente con el mismo tipo (o su equivalente) recomendado por el fabricante. Desachar las baterías usadas siguiendo las instrucciones del fabricante.
Extron Warranty
Extron Electronics warrants this product against defects in materials and workmanship for a period of three years from the date of purchase. In the event of malfunction during the warranty period attributable directly to faulty workmanship and/or materials, Extron Electronics will, at its option, repair or replace said products or components, to whatever extent it shall deem necessary to restore said product to proper operating condition, provided that it is returned within the warranty period, with proof of purchase and description of malfunction to:
USA, Canada, South America, and Central America:
Extron USA 1001 East Ball Road Anaheim, CA 92805 U.S.A.
Europe, Africa, and the Middle East:
Extron Europe Hanzeboulevard 10 3825 PH Amersfoort The Netherlands
Asia:
Extron Asia 135 Joo Seng Road #04-01 PM Industrial Bldg. Singapore 368363 Singapore
This Limited Warranty does not apply if the fault has been caused by misuse, improper handling care, electrical or mechanical abuse, abnormal operating
conditions, or modifications to the product that were not authorized by Extron.
NOTE: If it has been determined that the product is defective, please call
Extron and ask for an Applications Engineer at (714) 491-1500 (USA),
31.33.453.4040 (Europe), 65.6383.4400 (Asia), or 81.3.3511.7655 (Japan) to receive an RA# (Return Authorization number). This will begin the repair process as quickly as possible.
Units must be returned insured, with shipping charges prepaid. If not insured, you assume the risk of loss or damage during shipment. Returned units must include the serial number and a description of the problem, as well as the name of the person to contact in case there are any questions.
Extron Electronics makes no further warranties either expressed or implied with respect to the product and its quality, performance, merchantability, or fitness for any particular use. In no event will Extron Electronics be liable for direct, indirect, or consequential damages resulting from any defect in this product even if Extron Electronics has been advised of such damage.
Please note that laws vary from state to state and country to country, and that some provisions of this warranty may not apply to you.
Japan:
Extron Japan Kyodo Building, 16 Ichibancho Chiyoda-ku, Tokyo 102-0082 Japan
China:
Extron China 686 Ronghua Road Songjiang District Shanghai 201611 China
Middle East:
Extron Middle East Dubai Airport Free Zone F12, PO Box 293666 United Arab Emirates, Dubai
Contents
Introduction........................................1
About.this.Guide.................................1
About.the FOX.Matrix.Switchers.......2
Configurability.and.transmission.
modes..............................................3
Installation..........................................5
Rear.Panel............................................5
A.Note on.I/O.Boards......................5
Making.connections.......................8
Front.Panel........................................10
Remote Control................................13
Selected.SIS™.Commands.................13
Establishing.a.Network.
(Ethernet).Connection..................13
Connection.Timeouts....................14
Number.of.Connections...............14
Verbose Mode...............................14
Host-to-Switcher.instructions.......14
Installing.and.Starting.
the Control.Program.........................19
Installing.the Program..................19
Starting.the Program....................20
Accessing.the HTML.Pages...............21
Configuring.for.Network.
Communication............................21
Loading.the Start-up.Page...........23
Maintenance and Modifications..25
Removing.and.Installing.
an.I/O.Board.or.Blank.Panel.............25
Removing.and.Installing.
a.Power.Supply.Module....................27
Removing.and.Installing.a.Fan.........29
FOX Matrix 320x and FOX Matrix 14400 • Contents i

Introduction

WARNING: The fiber optic I/O boards of the FOX matrix
switchers output continuous invisible light, which may be harmful to the eyes; use with caution.
Do not look into the fiber optic cable connectors
or into the fiber optic cables themselves.
Plug the attached dust caps into the optical
transceivers when the fiber cable is unplugged.
This section gives an overview of the Extron® FOX Matrix 320x and FOX Matrix 14400 and describes their features. Topics that are covered include:
About this Guide
About the FOX Matrix Switchers

About this Guide

NOTE: Throughout this guide, both products are referred to as
This setup guide helps you to easily and quickly set up and configure your FOX Matrix 320x or FOX Matrix 14400. Step by step instructions show you how to:
Connect the hardware
Use selected Simple Instruction Set (SIS™) commands to perform
Load and start the Windows
Connect to the built-in HTML pages, which you can use to operate
Replace the I/O boards, power supplies, and fans
"FOX matrix switchers" unless a significant difference is noted in their features or operation.
basic operations
Program
the switcher
®
-based Matrix Switchers Control
FOX Matrix 320x and FOX Matrix 14400 • Contentsii
1FOX Matrix 320x and FOX Matrix 14400 • Introduction

About the FOX Matrix Switchers

ANAHEIM, CA
RESET
RS232/RS422
REMOTE
LAN
ACT
LINK
100-240V
50/60Hz
1.2A MAX.
100-240V
50/60Hz
1.2A MAX.
REDUNDANT
PRIMARY
PRIMARY POWER SUPPLY
DISCONNECT BOTH POWER CORDS BEFORE SERVICING
REDUNDANT POWER SUPPLY
A B C D E F G H I J K L M N O P
OUT
IN
OUT
IN
OUT
IN
OUT
IN
OUTINOUT
IN
OUT
IN
OUTINOUTINOUTINOUT
IN
OUT
IN
OUT
IN
OUT
IN
OUT
IN
OUT
IN
A B C D E F G H I J K L M N O P
OUT
IN
OUT
IN
OUT
IN
OUT
IN
OUTINOUT
IN
OUT
IN
OUTINOUTINOUTINOUT
IN
OUT
IN
OUT
IN
OUT
IN
OUT
IN
OUT
IN
A B C D E F G H I J K L M N O P
OUT
IN
OUT
IN
OUT
IN
OUT
IN
OUTINOUT
IN
OUT
IN
OUTINOUTINOUTINOUT
IN
OUT
IN
OUT
IN
OUT
IN
OUT
IN
OUT
IN
A B C D E F G H I J K L M N O P
OUT
IN
OUT
IN
OUT
IN
OUT
IN
OUTINOUT
IN
OUT
IN
OUTINOUTINOUTINOUT
IN
OUT
IN
OUT
IN
OUT
IN
OUT
IN
OUT
IN
A B C D E F G H I J K L M N O P
OUT
IN
OUT
IN
OUT
IN
OUT
IN
OUTINOUT
IN
OUT
IN
OUTINOUTINOUTINOUT
IN
OUT
IN
OUT
IN
OUT
IN
OUT
IN
OUT
IN
A B C D E F G H I J K L M N O P
OUT
IN
OUT
IN
OUT
IN
OUT
IN
OUTINOUT
IN
OUT
IN
OUTINOUTINOUTINOUT
IN
OUT
IN
OUT
IN
OUT
IN
OUT
IN
OUT
IN
A B C D E F G H I J K L M N O P
OUT
IN
OUT
IN
OUT
IN
OUT
IN
OUTINOUT
IN
OUT
IN
OUTINOUTINOUTINOUT
IN
OUT
IN
OUT
IN
OUT
IN
OUT
IN
OUT
IN
A B C D E F G H I J K L M N O P
OUT
IN
OUT
IN
OUT
IN
OUT
IN
OUTINOUT
IN
OUT
IN
OUTINOUTINOUTINOUT
IN
OUT
IN
OUT
IN
OUT
IN
OUT
IN
OUT
IN
1 - 16
17 - 32
33 - 48
49 - 64
65 - 80
81 - 96
97 - 112
113 - 128
129 - 144
FAN ASSIMBLY
FAN ASSIMBLY
12V
0.3A MAX
FOX HD-SDI
HD/SDI IN
POWER
BUFFERED OUTPUTS
CONFIG
OPTICAL
RxTx
FOX 3G HD-SDI
Multimode
FOX 500 DVI Tx
100-240V 0.3A
50/60 Hz
AUDIO INPUTS
L R
RS-232
OVER FIBER
Tx Rx NA
REMOTE RS-232
ALARM
OPTICAL
1 2*
*
OPTIONAL FOR RETURN DATA
LINK
LINK
Tx Rx 1 2
DDC RESOL
DVI - D INPUT
LOOP - THRU
FOX 500 Tx
100-240V 0.3A
50/60 Hz
AUDIO INPUTS
INPUT LOOP THRU
RGB INPUT
R G B
H/HV V
OR
L R
RS-232
OVER FIBER
Tx Rx NA
REMOTE RS-232
ALARM
OPTICAL
1 2*
*
OPTIONAL FOR RETURN DATA
LINK
LINK
Tx Rx 1 2
RGB
FOX 500 Tx
100-240V 0.3A
50/60 Hz
AUDIO INPUTS
INPUT LOOP THRU
RGB INPUT
R G B
H/HV V
OR
L R
RS-232
OVER FIBER
Tx Rx NA
REMOTE RS-232
ALARM
OPTICAL
1 2*
*
OPTIONAL FOR RETURN DATA
LINK
LINK
Tx Rx 1 2
RGB
12V
0.3A MAX
FOX HD-SDI
HD/SDI IN
POWER
BUFFERED OUTPUTS
CONFIG
OPTICAL
RxTx
FOX 500 DVI Rx
AUDIO OUTPUTS
L R
RS-232
OVER FIBER
Tx Rx NA
REMOTE RS-232
ALARM
OPTICAL
2* 1
*
OPTIONAL FOR RETURN DATA
LINK
LINK
Tx Rx 1 2
100-240V 0.3A
50/60 Hz
DVI - D OUTPUT
FOX 500 DVI Rx
AUDIO OUTPUTS
L R
RS-232
OVER FIBER
Tx Rx NA
REMOTE RS-232
ALARM
OPTICAL
2* 1
*
OPTIONAL FOR RETURN DATA
LINK
LINK
Tx Rx 1 2
100-240V 0.3A
50/60 Hz
DVI - D OUTPUT
FOX 500 Rx
AUDIO OUTPUTS
RGB OUTPUTS
R G B
S
H V
L R
RS-232
OVER FIBER
Tx Rx NA
REMOTE RS-232
ALARM
OPTICAL
2* 1
*
OPTIONAL FOR RETURN DATA
LINK
LINK
Tx Rx 1 2
100-240V 0.3A
50/60 Hz
RGB
FOX 500 DVI Transmitter
Multimode
FOX 500 DVI Receiver
Multimode
FOX Matrix 14400
Modular Fiber Optic Matrix Switcher
FOX 500 DVI Receiver
Singlemode
FOX 500 Receiver
Singlemode
FOX 3G HD-SDI
Multimode
FOX 500 Transmitter
Multimode
FOX 500 Transmitter
Singlemode
M
M
M
S
S
Multimode I/O Board
Multimode Fiber Cable
Singlemode Fiber Cable
Singlemode I/O Board
The FOX.matrix.switchers.(see figure 1.for.a.FOX.Matrix.14400. example).are configurable matrix.switchers.that.distributes.optical.
signals..Fiber.optic.I/O.boards.route signals.that.are compatible with. all.Extron.FOX.500,.FOXBOX,.FOX.3G.HD-SDI,.and.FOX.2G.fiber. optic.product.lines..The matrix.switcher.routes.any.input.signal.to. any.combination.of.outputs..The matrix.switcher.can.route multiple input/output.configurations.simultaneously.
Th
e Extron.proprietary.fiber.optic.signal.that.is.generated.by. Extron.fiber.optic.transmitters,.can.include video,.stereo.audio,. and.transmitter
-to-r
eceiver.RS-232.serial.communication..The video. component.of.the signal.can.be RGB.video,.Digital.V (DVI).video,.SDI/HD-SDI.video,.or.low.resolution.video,.depending.on. the transmitter.and.receiver
NOTES:. •. Compatible optical.signals.are digital.signals.from.
270.Mbps.through.4.25.Gbps.that.are sent.and. received.via.fiber.optic.small.form.factor.pluggable (SFP).modules..The FOX.matrix.switchers.support.all. compatible optical.signals,.whether.transmitted.or. received.by.an.Extron.fiber.optic.system.component.or. not.
. •. The FOX.transmitter-to-receiver.communications,.
including.the serial.link,.occupy.one matrix.switcher. input.and.output.. This.matrix.switcher.can.also.support.the FOX.return.
isual
.Interface
.
(receiver-to-transmitter).serial.communications,.but. returning.this.signal.stream.to.the transmitter.occupies. a.separate matrix.switcher.input.and.output.
Configurability and transmission modes
The FOX.matrix.switcher.is.assembled.from.individual.input/output. (I/O).boards..The switcher.can.include up.to.9.(FOX.Matrix.14400).or.
20.(FOX.Matrix.320x).I/O.boards, each.of.which.supports.16.inputs.by.
16.outputs..The two.types.of.I/O.boards.are: Singlemode fiber optic 16x16 I/O board,
fiber.optic.transceiver.modules
Multimode fiber optic 16x16 I/O boar
fiber.optic.transceiver.modules
equipped.with.removable
d, equipped.with.removable
2 FOX Matrix 320x and FOX Matrix 14400 • Introduction
Figure 1. Typical FOX Matrix 14400 Application
Th port.or either.of.two.serial.ports,.one on.the rear.panel.and.one on.the front.panel,.using either.the Windows-based.Extron.Matrix. Switchers.Control.Program.or.the SIS.
Th internal,.hot-swappable 100.VAC.to.240.V power.supplies.that.provide worldwide power.compatibility.and. reliability
e matrix.switcher.can.be remotely.controlled.via.its.Ethernet.LAN.
e switcher.has.two.(FOX.Matrix.14400).or.four.(FOX.Matrix.320x).
.
AC,
.50-60.Hz,.400-watt.
NOTE:. As.listed.above,.two.versions.of.the fiber.optic.I/O.boards.
are documented.in.this.manual..They.are categorized.by. the type of.fiber.optic.cable,.multimode or.singlemode,. which.defines.the effective range of.transmission:
Singlemode —.Very.long.distance,.up.to.30.km
(18.75.miles)
Multimode —.Long.distance,.up.to.300.m
(984.feet)
By.adding.or.removing.I/O.boards,.you.can expand.and.contract.the FOX.matrix.switcher.from.an.16-input.by.16-output.matrix.up.to.a. 144-input.by.144-output.matrix.(FOX.Matrix.14400).or.320-input.by. 320-output.matrix.(FOX.Matrix.320x).
NOTE:. On.a.fiber.optic.I/O.board.as.delivered.from.Extron,.
all.transceiver.modules.are configured.the same:. either.all.multimode or.all.singlemode..You.can.mix. multimode and.singlemode fiber.optic.I/O.boards.in. a.FOX.matrix.switcher,.but.you.must ensure that.you. connect.the proper.transmission.mode fiber.cables.to.the board.
FOX Matrix 320x and FOX Matrix 14400 • Introduction 3

Installation

Input
Input
Input
This.section.describes.installation.of.the FOX.matrix.switchers,.

Rear Panel

including.connections.and.features..Topics.that.are covered.include:
Rear.Panel
Front.Panel

A Note on I/O Boards

As.shown.in.figure 2, each.I/O.board.is.identified.by.the input.and. output.numbers.supported.by.the board.position..The transceiver. modules.on.the boards.are identified.as.A.through.P.
FAN ASSEMBLY
1 - 16
17 - 32
33 - 48
49 - 64
2
IN
IN
IN
Output
3
OUT
OUT
Output
19
3
Output
IN
IN
Output
Input
19
Input
4
OUT
OUT
20
Input
20
1
Output
1
Output
17
Input
Output
2
OUT
OUT
IN
A B C D E F
OUT
OUT
IN
A B C D E
Output
18
Input
18
OUT
OUT
IN
Input
17
Output
4
IN
OUTINOUT
IN
OUTINOUT
Output
5
5
Input
6
Output
6
IN
OUT
IN
Slot 1
Inputs 1-16
Outputs 1-16
IN
Output
22
Input
22
21
Input
21
Slot 2
Inputs 17-32
Outputs 17-32
Slot 3
No board
installed
Slot 4
Inputs 49-64
Outputs 49-64
Figure 2. Arrangement of Inputs and Outputs on the I/O Boards
Th
e board.position.designators.correspond.to.the input.and.output.
numbers.served.by.that.position.(1.-.16,.17.-.32,.and.so.on).
e location.designators,.A.through.P,.correspond.to.the transceiver.
Th modules,.numbered.from.left.to.right, each.of.which.includes.an. input.and.an.output.
ee figure 2..The input.and.output.numbers.supported.by.the
S I/O.board.in.location.17.-.32.are as.follows:.A.=.17,.B.=.18,.C.=.19,. D
.=.20,.and.so.on.
4 FOX Matrix 320x and FOX Matrix 14400 • Introduction
FOX Matrix 320x and FOX Matrix 14400 • Installation
5
OUTINOUTINOUTINOUT
FAN ASSEMBLY
6
FAN ASSEMBLY
A B C D E F G H I J M N O P
OUTINOUTINOUTINOUT
A B C D E F G H I J M N O P
OUTINOUTINOUTINOUT
A B C D E F G H I J M N O P
OUTINOUTINOUTINOUT
49 – 6465 – 8081 – 9697 – 112113 – 128129 – 144 1 – 1617 – 3233 – 48
A B C D E F G H I J M N O P
OUTINOUTINOUTINOUT
A B C D E F G H I J M N O P
OUTINOUTINOUTINOUT
A B C D E F G H I J M N O P
OUTINOUTINOUTINOUT
A B C D E F G H I J M N O P
OUTINOUTINOUTINOUT
A B C D E F G H I J M N O P
OUTINOUTINOUTINOUT
A B C D E F G H I J M N O P
OUTINOUTINOUTINOUT
145 – 160
A B C D E F G H I J M N O P
OUTINOUTINOUTINOUTINOUTINOUTINOUTINOUTINOUTINOUTINOUT
OUT
IN
IN
OUTINOUTINOUTINOUTINOUTINOUTINOUTINOUTINOUTINOUTINOUT
OUT
IN
IN
OUTINOUTINOUTINOUTINOUTINOUTINOUTINOUTINOUTINOUTINOUT
OUT
IN
IN
OUTINOUTINOUTINOUTINOUTINOUTINOUTINOUTINOUTINOUTINOUT
OUT
IN
IN
OUTINOUTINOUTINOUTINOUTINOUTINOUTINOUTINOUTINOUTINOUT
OUT
IN
IN
OUTINOUTINOUTINOUTINOUTINOUTINOUTINOUTINOUTINOUTINOUT
OUT
IN
IN
OUTINOUTINOUTINOUTINOUTINOUTINOUTINOUTINOUTINOUTINOUT
OUT
IN
IN
OUTINOUTINOUTINOUTINOUTINOUTINOUTINOUTINOUTINOUTINOUT
OUT
IN
IN
OUTINOUTINOUTINOUTINOUTINOUTINOUTINOUTINOUTINOUTINOUT
OUT
IN
IN
OUTINOUTINOUTINOUTINOUTINOUTINOUTINOUTINOUTINOUTINOUT
OUT
IN
IN
K L
K L
K L
K L
K L
K L
K L
K L
K L
K L
IN
IN
IN
IN
IN
IN
IN
IN
IN
IN
FAN ASSIMBLY
FAN ASSIMBLY
1 - 16
17 - 32
33 - 48
49 - 64
65 - 80
81 - 96
97 - 112
113 - 128
OUT
OUT
1
OUT
OUT
OUT
OUT
OUT
OUT
OUT
129 - 144
OUT
OUT
IN
A B C D E F G H I J K L M N O P
OUT
IN
2 3
A B C D E F G H I J K L M N O P
OUT
IN
A B C D E F G H I J K L M N O P
OUT
IN
A B C D E F G H I J K L M N O P
OUT
IN
A B C D E F G H I J K L M N O P
OUT
IN
A B C D E F G H I J K L M N O P
OUT
IN
A B C D E F G H I J K L M N O P
OUT
IN
A B C D E F G H I J K L M N O P
OUT
IN
OUT
IN
IN
IN
IN
IN
IN
IN
IN
IN
IN
IN
OUTINOUT
IN
OUT
OUT
IN
IN
OUTINOUT
IN
OUT
OUT
IN
IN
OUTINOUT
IN
OUT
OUT
IN
IN
OUTINOUT
IN
OUT
OUT
IN
IN
OUTINOUT
IN
OUT
OUT
IN
IN
OUTINOUT
IN
OUT
OUT
IN
IN
OUTINOUT
IN
OUT
OUT
IN
IN
OUTINOUT
IN
OUT
OUT
IN
IN
OUTINOUT
IN
A B C D E F G H I J K L M N O P
1
OUTINOUTINOUTINOUT
161 – 176177 – 192193 – 208209 – 224225 – 240241 – 256257 – 272273 – 288289 – 304305 – 320
FAN ASSEMBLY
6
FAN ASSEMBLY
A B C D E F G H I J M N O P
OUTINOUTINOUTINOUT
A B C D E F G H I J M N O P
OUTINOUTINOUTINOUT
A B C D E F G H I J M N O P
OUTINOUTINOUTINOUT
A B C D E F G H I J M N O P
OUTINOUTINOUTINOUT
A B C D E F G H I J M N O P
OUTINOUTINOUTINOUT
A B C D E F G H I J M N O P
OUTINOUTINOUTINOUT
A B C D E F G H I J M N O P
OUTINOUTINOUTINOUT
A B C D E F G H I J M N O P
OUTINOUTINOUTINOUT
A B C D E F G H I J M N O P
OUTINOUTINOUTINOUT
A B C D E F G H I J K L M N O P
OUTINOUTINOUTINOUTINOUTINOUTINOUTINOUTINOUTINOUTINOUT
OUT
IN
IN
OUTINOUTINOUTINOUTINOUTINOUTINOUTINOUTINOUTINOUTINOUT
OUT
IN
IN
OUTINOUTINOUTINOUTINOUTINOUTINOUTINOUTINOUTINOUTINOUT
OUT
IN
IN
OUTINOUTINOUTINOUTINOUTINOUTINOUTINOUTINOUTINOUTINOUT
OUT
IN
IN
OUTINOUTINOUTINOUTINOUTINOUTINOUTINOUTINOUTINOUTINOUT
OUT
IN
IN
OUTINOUTINOUTINOUTINOUTINOUTINOUTINOUTINOUTINOUTINOUT
OUT
IN
IN
OUTINOUTINOUTINOUTINOUTINOUTINOUTINOUTINOUTINOUTINOUT
OUT
IN
IN
OUTINOUTINOUTINOUTINOUTINOUTINOUTINOUTINOUTINOUTINOUT
OUT
IN
IN
OUTINOUTINOUTINOUTINOUTINOUTINOUTINOUTINOUTINOUTINOUT
OUT
IN
IN
OUTINOUTINOUTINOUTINOUTINOUTINOUTINOUTINOUTINOUTINOUT
OUT
IN
IN
K L
K L
K L
K L
K L
K L
K L
K L
K L
IN
IN
IN
ANAHEIM, CA
IN
IN
IN
IN
IN
IN
IN
DISCONNECT BOTH POWER
DISCONNECT BOTH POWER CORDS BEFORE SERVICING
REDUNDANT
100-240V
50/60Hz
1.2A MAX.
PRIMARY
100-240V
50/60Hz
1.2A MAX.
CORDS BEFORE SERVICING
PRIMARY POWER SUPPLY
6 4
Figure 4. FOX Matrix 14400 Rear Panel
Fiber optic connectors and LEDs — See page 8.
a
Remote port — See page 9.
b
Ethernet connection (LAN connector) — See page 9.
c
Power connectors — See page 9.
d
Power indicator LEDs — See page 9. Power supplies are hot
e
swappable, see Maintenance and Modifications to replace the
1
OUT
OUTINOUTINOUTINOUT
OUT
IN
OUTINOUTINOUTINOUT
OUT
IN
OUTINOUTINOUTINOUT
OUT
IN
OUTINOUTINOUTINOUT
OUT
IN
OUTINOUTINOUTINOUT
OUT
IN
OUTINOUTINOUTINOUT
OUT
IN
OUTINOUTINOUTINOUT
OUT
IN
OUTINOUTINOUTINOUT
OUT
IN
OUTINOUTINOUTINOUT
OUT
IN
IN
IN
OUT
IN
IN
OUT
IN
IN
OUT
IN
IN
OUT
IN
IN
OUT
IN
IN
OUT
IN
IN
OUT
IN
IN
OUT
IN
IN
REMOTE
RS232/RS422
REDUNDANT POWER SUPPLY
5 2 3 5
OUT
OUT
OUT
OUT
OUT
OUT
OUT
OUT
OUT
OUT
IN
IN
IN
IN
IN
IN
IN
IN
IN
IN
OUT
OUT
IN
OUT
IN
OUT
IN
OUT
IN
OUT
IN
OUT
IN
OUT
IN
OUT
IN
OUT
IN
LAN
ACT
LINK
IN
OUT
IN
OUT
IN
OUT
IN
OUT
IN
OUT
IN
OUT
IN
OUT
IN
OUT
IN
OUT
IN
OUT
IN
OUT
IN
OUT
IN
OUT
IN
OUT
IN
OUT
IN
OUT
IN
RESET
power supply.
Replaceable fans — See Maintenance and Modifications to
f
replace the fan.
RESET
DISCONNECT BOTH POWER
LINK
CORDS BEFORE SERVICING
3 2
LAN
REMOTE
Extron
Anaheim,
ACT
RS232/RS422
CA
C US
LISTED
1T23 I.T.E.
REDUNDANT 100-240V 50/60Hz
6.5A MAX
PRIMARY 100-240V 50/60Hz
6.5A MAX
N15799
~
PRIMARY POWER SUPPLY 1
PRIMARY POWER SUPPLY 2
REDUNDANT POWER SUPPLY 1
REDUNDANT POWER SUPPLY 2
~
4
5
55 5
Figure 3. FOX Matrix 320x Rear Panel
6 FOX Matrix 320x and FOX Matrix 14400 • Installation 7FOX Matrix 320x and FOX Matrix 14400 • Installation

Making connections

OPTICAL
RS-232 Function Pin Function
RS-422
. Fiber optic connectors and LEDs —
a
WARNING:. This.unit.outputs.continuous.invisible light,.
NOTES:. •. Ensure that.you.use the proper.fiber.cable for.your.
. •. The FOX.matrix.switcher.uses.one connector.on.the
Ä
Å
which.may.be harmful.to.the eyes;.use with.
caution..For.additional.safety,.plug.the attached.
dust.caps.into.the optical.transceivers.when.the
fiber.cable is.unplugged.
I/O.board..Typically,.singlemode fiber.has.a.yellow. jacket.and.multimode cable has.an.orange or.cyan. jacket.
block.as.an.input.and.the second.connector.on.the same block.as.a.separate output.
Input connector —.Connect.a.fiber. optic.cable between each.Input.LC. connector.and.a.FOX.500.Tx.or.any. other.compatible Extron.FOX.device.
NOTE:. Or,.for.the serial.return.
(receiver-to-transmitter). function,.connect.the far end.to.the Optical.2. connector.on.a.FOX.Rx. receiver.
Input LED —.When.lit,.the link.is. active (light.is.received).
Output connector —.Connect.a.fiber. optic.cable between each.output.LC. connector.and.a.FOX.500.Rx.or.any. other.compatible Extron.FOX.device.
NOTE:. Or,.for.the serial.return.
(receiver-to-transmitter). function,.connect.the far end.to.the Optical.2. connector.on.a.FOX.Tx. transmitter.
LINK
Transmitting
Unit
OUT
1b 1a
FOX 4G
Matrix
Switcher
1 2*
OPTIONAL FOR
*
RETURN DATA
IN
LINK
. Remote port — If.desired,.connect.a.control.system.or.computer.
b
to.the rear.panel.Remote RS-232/RS-422.port.
1
5
9 6
Tx Rx
Gnd
— — — —
Not used Transmit Receive Not used Ground Not used Not used Not used Not used
1
2 3 4 5 6 7 8 9
— Tx– Rx–
Gnd
Rx+
Tx+
Not used Transmit (–) Receive (–) Not used Ground Not used Receive (+) Transmit (+) Not used
Figure 5. Remote Port Wiring
. Ethernet port — If.desired,.connect.a.network.WAN.or.LAN.hub,.a.
c
control.system,.or.a.computer.to.the Ethernet.RJ-45.port..
Network connection —.Wire as.a.patch.(straight).cable. Computer or contr
ol system connection —.Wire the interface
cable as.a.crossover.cable.
NOTE:. The factory.default.IP.address.is.192.168.254.254.
. Power connector — Plug.the switcher.into.two.grounded.AC.
d
sources.
NOTE:. For.reliability,.connect.the Redundant.power.cord.
to either.an.uninterruptible power.source or.to.a. power.source that.is.completely.independent.from.the primary.power.source.
. Primary and Redundant power supply indicator LEDs —
e
Green —
.Indicates.that.the associated.power.supply.is.operating.
within.normal.tolerances.
.Indicates.that.the associated.power.supply.is.operating.
Red —
outside the normal.tolerances.or.has.failed..See Maintenance and
Modifications.to.replace the power.supply.
Output LED —.This.LED.is.always.lit.
8 FOX Matrix 320x and FOX Matrix 14400 • Installation 9FOX Matrix 320x and FOX Matrix 14400 • Installation
Receiving
Unit
*
OPTICAL
2* 1
LINK
OPTIONAL FOR RETURN DATA
LINK

Front Panel

FOX MATRIX 14400
CONFIG
FIBER OPTIC DIGITAL MATRIX SWITCHER
POWER SUPPLY
PRIMARY
REDUNDANT
7 8
Figure 6. Front Panel Configuration Port, FOX Matrix 320x
CONFIG
7 8
POWER SUPPLY
PRIMARY
1
REDUNDANT
1
PRIMARY
2
REDUNDANT
2
STATUS
FIBER OPTIC DIGITAL MATRIX SWITCHER
FOX MATRIX 320x
Status LEDs —
h
Primary and Redundant Power Supply LEDs —
Green —
Indicates that the associated power supply is
operating within normal tolerances. Amber (FOX Matrix 320x only) — Indicates that AC power is
disconnected or the power supply has been removed. Red — Indicates that the associated power supply is operating
outside the normal tolerances or has failed. See Maintenance
and Modifications to replace the power supply.
Status LED (FOX Matrix 320x only) —
Green —
Indicates that the controller board is operating normally and that the temperature and backplane voltages are all within normal tolerances.
Red — Indicates that either the controller board has failed or that temperature or backplane voltages are outside of acceptable levels.
Figure 7. Front Panel Configuration Port, FOX Matrix 1400
Configuration port — If desired, connect a control system or
g
computer to the front panel Configuration (RS-232) port. Use an optional 9-pin D to 2.5 mm mini jack TRS RS-232 cable, part #70-335-01.
10 FOX Matrix 320x and FOX Matrix 14400 • Installation 11FOX Matrix 320x and FOX Matrix 14400 • Installation

Remote Control

This.section.describes.using.the remote control.features.of.the FOX. matrix.switchers.to.control.the devices..Topics.that.are covered. include:
Selected.SIS™.Commands Installing.and.Starting.the Control.Program
Accessing.the HTML.Pages

Selected SIS™ Commands

You.can.use Simple Instruction.Set.(SIS).commands.for.operation.and. configuration.of.the switchers..You.can.run.these commands.from.
a.PC.connected.to.a.serial.port.(item b.and.g).or.Ethernet.port. (item c).on.the switcher.

Establishing a Network (Ethernet) Connection

NOTE:. If.you.connect.to.the switcher.via.the LAN.port,.and.it.
Establish.a.network.connection.as.follows:
1.
Open.a.TCP.socket.to.port.23.using.the IP.address.of.the switcher
2. If.the switcher.is.password-protected, enter.the appropriate
is.the first.time you.have done so,.you.may.change the default.settings.(IP.address,.subnet.mask,.and.[optional]. administrator.name and.password).of.the controller..See
Configuring for Network Communication.for.details.
NOTE:. The factory.default.IP.address.is.192.168.254.254.
The switcher.responds.with.a.copyright.message including.the date,.the name of.the product,.firmware version,.part.number,. and.the current.date and.time.
NOTES:. •. If.the switcher.is.not.password-protected,.the device
. •. If.the switcher.is.password-protected,.a.password.
password.
.the password.is.accepted,.the switcher.responds.with.Login
If User.or.Login Administrator.
If
.the password.is.not.accepted,.the Password.prompt.reappears.
is.now.ready.to.accept.SIS.commands.
prompt.appears.
.
12 FOX Matrix 320x and FOX Matrix 14400 • Installation FOX Matrix 320x and FOX Matrix 14400 • Remote Control 13

Connection Timeouts

The Ethernet.link.times.out.and.disconnects.after.a.designated.period. of.time of.no.communications..By.default,.this.timeout.value is.set. to.5.minutes.but.the value can.be changed..See the Configure port
timeout SIS command
.
NOTE:. Extron.recommends.leaving.the default.timeout.at.
5.minutes.and.periodically.issuing.the Query.(Q).command. to.keep.the connection.active or.disconnecting.the socket. and.reopening.the connection.when.necessary.

Number of Connections

A.switcher.can.have up.to.200.simultaneous.TCP.connections,. including.all.HTTP.sockets.and.Telnet.connections..When.the connection.limit.is.reached,.the switcher.accepts.no.new.connections. until.some have been.closed..No error.message or.indication.is.given. that.the connection.limit.has.been.reached..To.maximize performance of.your.switcher,.keep.the number.of.connections.low.and.close unnecessary.open.sockets.

Verbose Mode

Telnet.connections.to.a.switcher.can.be used.to.monitor. for.changes.that.occur.on.the switcher,.such.as.front.panel. operations.and.SIS.commands.from.other.Telnet.sockets.or.a. serial.port..For.a.Telnet.session.to.receive change notices.from. the switcher,.the Telnet.session.must.be in.verbose mode 1.or.3..See the Set verbose mode SIS command..In.verbose mode 3,.the Telnet. socket.reports.changes.using.messages.that.resemble SIS.command. responses..

Host-to-Switcher instructions

The switcher.accepts.SIS.commands.through either.serial.port,.the USB.port,.or.the LAN.port..SIS.commands.consist.of.one or.more characters.per.command.field..They.do.not.require any.special. characters.to.begin.or end.the command.character.sequence..Each. switcher.response to.an.SIS.command ends.with.a.carriage return. and.a.line feed.(CR/LF.=. character.string..A.string.is.one or.more characters.
),.which.signals.the end.of.the response
]
NOTE:. The table that.begins.on.the next.page is.a.partial.list.
14 FOX Matrix 320x and FOX Matrix 14400 • Remote Control
of.SIS.commands..For.a.complete listing,.refer.to.the FOX Matrix 320x and FOX Matrix 14400 User Guide.
Command ASCII Command
Create ties
NOTES:Commands can be entered back-to-back in a string, with no spaces. For example: 1*1!02*02&003*003%.
The matrix switchers support 1-, 2-, and 3-digit numeric entries (1*1!, 02*02&, or 003*003%).
The ! tie command, the & tie command, and the % tie command can be used interchangeably.
The ! read tie command, & read tie command, and the % read tie command can be used interchangeably.
Tie input
Tie input
Tie input
Read output tie Read output tie Read output tie
NOTE: X! = Input number 00 – (maximum number of inputs for your configuration) (00 = untied)
X! to output X@ X!*X@
Example (see Note, above): 1*3!
X! to output X@ X!*X@
Example (see Note, above): 10*4&
X! to output X@ X!*X@
Example (see Note, above): 7*5%
X@ = Output number 01 – (maximum number of outputs for your configuration)
(host to unit)
! Out
& Out
% Out
X@
&
X@
%
X@
!
Response
(unit to host)
X@
InX!•All
Out003
In001All
X@
InX!•RGB
Out004
In010RGB
X@
InX!•Vid
Out005
In007Vid
X!] X!] X!]
]
]
]
]
]
]
Additional description
Tie input X! to output X@. Tie input 1 to output 3.
Tie input X! to output X@. Tie input 10 to output 4.
Tie input X! to output Tie input 7 to output 5.
Input X! is tied to output X@. Input X! is tied to output X@. Input X! is tied to output X@.
X@
15FOX Matrix 320x and FOX Matrix 14400 • Remote Control
16 FOX Matrix 320x and FOX Matrix 14400 • Remote Control
Command ASCII Command
Channel mute commands
Channel.mute
Channel.unmute
Read.channel.mute Global.channel.mute 1*B Global.channel.unmute 0*B View.output.mutes
Save and recall presets
NOTE:. If.you.try.to.recall.a.preset.that.is.not.saved,.the.matrix.switcher.responds.with.the.error.code.E11.
Save current.configuration.as.a. global.preset
Example:
Recall.a.global.preset
Example:
(host to unit)
X@
*1B VmtX@*1
X@
*0B VmtX@*0
X@
B
EVM}
X$
, Spr
9,
X$
. Rpr
5.
Response
(unit to host)
]
]
X#]
]
Vmt1
]
Vmt0
1X#2
X#
.....
X#n]
X$]
]
Spr09
X$]
]
Rpr05
Additional description
Mute output.X@.(no.signal.is.output,.but.the light.output.remains.active).
Unmute output.X@.(signal.is.output).
1.=.mute on,.0.=.mute off. Mute all.light.outputs. Unmute all.light.outputs.
Each.X#.response is.the mute status.of.an. output,.starting.from.output.1..
n.=.the maximum.number.of.outputs.for.your. configuration.
Command.character.is.a.comma.
Save current.ties.as.preset.9. Command.character.is.a.period. Recall.preset.5,.which.becomes.the current.
configuration.
NOTE:. X@.=.Output.number. . 01.–.(maximum.number.of.outputs.for.your.model)
Command ASCII Command
Information requests
Information.request I
Request.part.number Request.part.number.and.Board.
configuration
Query.controller.firmware version
X#
.=.Mute . . 0.=.not.muted,.1.=.muted
X$
.=.Global.preset.#. . 01.-.64
Example: Q
(host to unit)
N *N
Q
Response
(unit to host)
X%XX^•AX%XX^•SX&1X&
V
X*] X*.X&1X&2X&3X&4X&5X&6X&7X&8X&n]
X(]
]
1.23
Additional description
2
X&n]
...
VX%XX^.shows.the number.of.available inputs. and.outputs.for.this.configuration..
X%XX^
A S in each.slot..n.is.9.(FOX.Matrix.14400).or.
20.(FOX.Matrix.320x).
n.is.9.(FOX.Matrix.14400).or.
20.(FOX.Matrix.320x).
The factory-installed.controller.firmware version.is.1.23.(sample value only).
.has.no.meaning.for.this.product.
2
X&1X&
n
X&
...
.shows.the board.type installed.
NOTE:.X%.=.Inputs. . Total.number.of.inputs.for.this.switcher
17FOX Matrix 320x and FOX Matrix 14400 • Remote Control
X^
.=.Outputs. . Total.number.of.outputs.for.this.switcher
X&
.=.Board.installed. 0.=.No.board.installed
. . . . 1.=.16x16.multimode board.
. . . . 2.=.16x16.singlemode board.
. . . . x.=.Unknown.board.or.mix.of.transceivers.installed.
X*
.=.Part.number. 60-nnnn-nn
X(
.=.Firmware version.number.to.second.decimal.place (x.xx)
18 FOX Matrix 320x and FOX Matrix 14400 • Remote Control
Command ASCII Command
IP setup
Set.IP.address Read.IP.address Set.subnet.mask Read.subnet.mask Set.gateway.IP.address Read.gateway.IP.address Set.DHCP.on.or.off Read.DHCP.on/off.status Set.verbose mode Read.verbose mode Configure current.port.timeout Read.current.port.timeout Configure global.IP.port.timeout Read.global.IP.port.timeout
(host to unit)
EX1)CI} ECI} X1)] EX1)CS} ECS} X1)] EX1)CG} ECG} X1)] EX1!DH} EDH} X1!] EX1@CV} ECV} X1@] E0*X1#TC} E
0TC
E1*X1#TC} E
1TC
Response
(unit to host)
X1)]
Ipi
X1)]
Ips
X1)]
Ipg
X1!]
Idh
X1@]
Vrb
Pti0*
} X1#]
Pti1*
} X1#]
Additional description
X1#]
X1#]
NOTE:.
X1)
.=.IP.address. ###.###.###.###
X1!
.=.DHCP. . . 0.=.off,.1.=.on
X1@
.=.Verbose mode . 0.=.clear/none (default.for.Telnet.connection)
. . . . . 1.=.verbose mode (default.for.RS-232/RS-422.connection).
. . . . . 2.=.tagged.responses.for.queries.
. . . . . 3.=.verbose mode and.tagged.for.queries.
X1#
.=.Port.timeout.interval. 1.(=.10.seconds).-.65000.(default.is.30.=.300.seconds.=.5.minutes)

Installing and Starting the Control Program

Another way to operate the switcher is via the Windows-based Matrix Switchers Control Program. This program is contained on the Extron Software Products DVD (included with the switcher). Run this program on a PC connected to a serial port (item b and
) or Ethernet port (item c) on the switcher. The program must be
g
installed on a Windows-based computer and cannot be run from the DVD.
NOTE: For details on operating the program, refer to the
“Matrix Software” section in the FOX Matrix 320x and FOX Matrix 14400 User Guide.

Installing the Program

1. Insert the DVD into the drive. The Extron software DVD window
should appear automatically.
NOTE: If the window does not open automatically, run
Launch.exe from the DVD.
2. Click the Software tab.
3. Scroll to the Matrix Switchers program and click Install.
4. Follow the on-screen instructions. The installation program creates
a C:\Program Files\Extron\Matrix_Switchers directory and an “Extron Electronics\Matrix Switchers” group folder. It installs the following four programs:
MATRIX Switcher+ Control Program
MATRIX Switcher+ Help
Uninstall MATRIX Switcher
Check for Matrix Updates
19FOX Matrix 320x and FOX Matrix 14400 • Remote Control

Starting the Program

1. Click Start > Programs > Extron Electronics > Matrix
Switchers > MATRIX Switcher + Control Pgm.
The Comm Port Selection window appears.
b. If the switcher is password-protected, enter the appropriate
administrator or user password in the Password field.
c. Click Connect. The Matrix Switchers Control Program is ready
for operation.

Accessing the HTML Pages

Another way to operate the switcher is via its factory-installed HTML pages, which are always available and cannot be erased or overwritten. The HTML pages pre-loaded on the switcher are accessible through its LAN port, connected via a LAN or WAN, using a web browser such as Microsoft Internet Explorer. See item g, on page 10, for connection information.
2. Choose the comm (serial) port that is connected to the switcher or
IP [LAN].
NOTE: For a comm port, check the baud
rate displayed in the Comm Port Selection window. If you need to change the baud rate, click the Baud button and double-click the desired baud rate.
Click OK. If you selected a serial port in step 2, the Matrix Switchers Control
Program is ready for operation.
3. If you selected IP [LAN] in step 2, the IP Connection window
appears.
Configuring for Network Communication
The first time you connect a PC to a switcher via its LAN port, you
may need to temporarily change the IP settings of the PC in order to communicate with the controller. Then you must change the default settings of the controller (IP address, subnet mask, and [optional] administrator name and password) in order to use the unit on an intranet (LAN) or on the Internet. After you have set up the FOX matrix switcher for network communication, you can reset the
PC to its original network configuration.
NOTE: The computer and the switcher must both be
connected to the same subnet on a LAN (using a straight-through cable). Alternatively, you can use a crossover Ethernet cable to connect the controller directly to the computer.
Use the ARP command to configure the IP address as follows:
1. Obtain a valid IP address for the FOX matrix switcher from the
network administrator.
2. Obtain the MAC address (UID #) of the switcher from the label on
its rear panel. The MAC address should have this format: 00-05-A6­xx-xx-xx.
3. If the switcher has never been configured and is still set for factory
defaults, go to step 4. If not, perform a Mode 4 system reset. For detailed information on reset modes, refer to “Reset Operations” in the FOX Matrix 320x and FOX Matrix 14400 User Guide.
a. Examine the Matrix IP Address field, which displays the last
Matrix IP address entered.
If necessary, enter the correct IP address in the field.
NOTE: 192.168.254.254 is the factory-specified default
value for this field.
20 FOX Matrix 320x and FOX Matrix 14400 • Remote Control
NOTE: The switcher must be configured with the factory
default IP address (192.168.254.254) before the ARP command is executed, as described below.
21FOX Matrix 320x and FOX Matrix 14400 • Remote Control
4. At.the PC,.access.the MS-DOS®.command.prompt,.then enter.the
arp –s.command..Type in.the desired.new.IP.address.for.the unit. (obtained.in.step.1).and.the MAC.address.of.the unit.(from.the rear.panel.of.the unit)..For example:. arp –s 10.13.197.7 00-05-A6-03-69-B0.and.then.press. {Enter}.
Aft
er.receiving.the arp -s.command,.the controller.changes.to.
C:\>ping 10.13.197.7 Pinging 10.13.197.7 with 32 bytes of data: Reply from 10.13.197.7: bytes=32 time<10ms TTL=128
Reply from 10.13.197.7: bytes=32 time<10ms TTL=128 Reply from 10.13.197.7: bytes=32 time<10ms TTL=128 Reply from 10.13.197.7: bytes=32 time<10ms TTL=128
Ping statistics for 10.13.197.7: Packets: Sent = 4, Received = 4, Lost = 0 (0% loss), Approximate round trip times in milli-seconds: Minimum = 0ms, Maximum = 0ms, Average = 0ms
the new.address.and.starts.responding.to.the ping.requests,.as. described.in.step.5
NOTE:. You.must.ping.the FOX.matrix.switcher.as.shown.in.
step.5.for.the IP.address.change to.take place..The response should.show.the new.IP.address,.as.shown.in. the following.figure.
5. Execute a.ping.command.by entering.“ping”.followed.by.a.space
and.the new.IP.address.at.the command.prompt..For example:.
ping 10.13.197.7
.

Loading the Start-up Page

NOTES:. •. If.your.Ethernet.connection.to.the matrix.switcher.
. •. For.details.on.operating.the switcher.via.HTML.
1. Start.the Web.browser.program. Click.in.the Address.field.
2.
3.
Enter.the Matrix.IP.address.in.the Address.field.
NOTE:. 192.168.254.254.is.the factory-specified.default.value
4. Press.the keyboard.Enter.key..The switcher.checks.to.see if.it.is.
password-protected. If the switcher is not password-protected,
downloads.the HTML.start-up.page..The switcher.is.ready.for. operation.via.HTML.remote control.
If the switcher is passwor
Network.Password.page.
is.unstable,.try.turning.off.the proxy.server.in.your. Web.browser..In.Microsoft.Internet.Explorer,.click.
Tools.>.Internet Options.>.Connections.>.LAN
Settings,.uncheck.the Use a proxy server....
box,.and.then.click.OK.
pages,.refer.to.the "HTML.Operation".section.in.the FOX Matrix 320x and FOX Matrix 14400 User Guide.
for.this.field.
.it.checks.and.
d-protected,.it.downloads.the Enter.
NOTE:. You.can.reconnect.using either.Telnet.or.a.Web.
6. After.verifying.that.the IP.address.change was.successful, enter.
and.issue the “arp.–d”.command.at.the DOS.prompt..For example:
arp –d
or. arp –d*.removes.all.static.IP.addresses.from.the ARP.table.
22 FOX Matrix 320x and FOX Matrix 14400 • Remote Control
browser.to.verify.that.the update was.successful.
 10.13.197.7.removes.10.13.197.7.from.the ARP.table
NOTE:. A.User.name entry.is.not.required.
5. Enter.the appropriate administrator.or.user.password.in.the
Password.field.and.click.OK.
The switcher.downloads.the HTML.start-up.page..The switcher.is.
6.
ready.for.operation.via.HTML.remote control.
23FOX Matrix 320x and FOX Matrix 14400 • Remote Control
Maintenance and
Modifications
This.section.describes.repairing.and.reconfiguring.the FOX.matrix. switchers.by.replacing.components..Topics.that.are covered.include:
Removing.and.Installing.an.I/O.Board.or.Blank.Panel Removing.and.Installing.a.Power.Supply.Module
Removing.and.Installing.a.Fan

Removing and Installing an I/O Board or Blank Panel

Circuit.boards.can.be added.or.removed.to.increase or.decrease the I/O.configuration.(size).of.the switcher.
WARNING:. The fiber.optic.I/O.boards.of.the FOX.matrix.
NOTES:. •. On.a.fiber.optic.I/O.board.as.delivered.from.Extron,.all.
Typically,.singlemode fiber.has.a.yellow.jacket.and.
For.proper.cooling.and.air.flow,.boards.and/or.blank.
See A Note on I/O Boards.to.understand.the different.
switchers.output.continuous.invisible light,.which. may.be harmful.to.the eyes;.use with.caution.
Do not look.into.the fiber.optic.cable connectors.
or.into.the fiber.optic.cables.themselves.
Plug.the attached.dust.caps.into.the optical.
transceivers.when.the fiber.cable is.unplugged.
transceiver.modules.are configured.the same: either.all. multimode or.all.singlemode.. You.can.mix.multimode and.singlemode fiber.optic.I/O. boards.in.a.FOX.matrix.switcher,.but.you.must ensure that.you.connect.the proper.transmission.mode fiber. cables.to.the board..
multimode cable has.an.orange or.cyan.jacket.
panels.should.be installed.in.all.locations.during.normal. switcher.operations.
arrangement.of.connectors.on.the I/O.boards.
24 FOX Matrix 320x and FOX Matrix 14400 • Remote Control
FOX Matrix 320x and FOX Matrix 14400 • Maintenance and Modifications 25
Remove and replace an I/O board or blank panel as follows:
8. Gently slide the board or blank panel into the enclosure. For an
I/O board, slide the board toward the front panel until it meets
NOTE: The I/O boards are hot-swappable. You do not need to
power down the switcher to remove an I/O board.
1. For an I/O board, disconnect any connected cables.
2. Rotate the left and right knurled knobs to completely loosen the
captive screws.
3. Gently pull on the knurled knobs/captive screws to loosen the

Removing and Installing a Power Supply Module

board or panel from the backplane.
4. Slide the board or panel out of the chassis (below).
resistance.
9. Gently seat the board or panel in the backplane.
10. Use a screwdriver to tighten the left and right knurled knobs/
captive screws to lock the board or panel in place.
The FOX Matrix 14400 has two power supply modules and the FOX Matrix 320x has four power supply modules. The modules for each model are identical and hot-swappable. Each power supply module has a 2-color LED, visible on the rear panel, that indicates the status of the power supply outputs. If the LED is lit green, the power supply is operating normally. If the LED is lit red, the supply has failed and should be replaced at the earliest opportunity. LEDs with identical meaning are also on the front panel.
Align with Plastic Guides
IN
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OUT
IN
IN
1 - 16
OUT
OUT
IN
A B C D E F G H I J K L M N O P
OUT
IN
FAN ASSIMBLY
FAN ASSIMBLY
ANAHEIM, CA
IN
17 - 32
OUT
OUT
IN
A B C D E F G H I J K L M N O P
OUT
IN
IN
33 - 48
OUT
OUT
IN
A B C D E F G H I J K L M N O P
OUT
IN
IN
49 - 64
OUT
OUT
IN
A B C D E F G H I J K L M N O P
OUT
IN
IN
65 - 80
OUT
OUT
IN
A B C D E F G H I J K L M N O P
OUT
IN
IN
81 - 96
OUT
OUT
IN
A B C D E F G H I J K L M N O P
OUT
IN
IN
OUT
97 - 112
OUT
IN
A B C D E F G H I J K L M N O P
OUT
IN
OUT
113 - 128
A B C D E F G H I J K L M N O P
129 - 144
DISCONNECT BOTH POWER CORDS BEFORE SERVICING
REDUNDANT
100-240V
50/60Hz
1.2A MAX.
PRIMARY
100-240V
50/60Hz
1.2A MAX.
IN
OUT
OUT
IN
IN
OUT
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PRIMARY POWER SUPPLY
IN
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IN
IN
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IN
OUT
IN
OUT
LAN
RESET
LINK
REMOTE
ACT
IN
OUT
IN
RS232/RS422
OUT
REDUNDANT POWER SUPPLY
IN
OUT
A B C D E F G H I J K L M N O P
IN
OUT
IN
OUT
IN
OUT
IN
OUT
IN
OUT
A
OUT
IN
OUT
IN
OUT
Knurled Knobs
IN
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IN
OUT
IN
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IN
P
CAUTION: Do not touch the electronic components or the
connectors on the backplane or on the circuit boards without being electrically grounded. Handle circuit boards by their edges only. Electrostatic discharge can damage circuits, even if you cannot feel, see, or hear it.
5. Place the removed board on an anti-static surface or in an anti-
static container.
6. For an I/O board, orient the board to be installed so that
transceiver module A (fiber board) is on the left and transceiver
module P is on the right.
7. For an I/O board, align the board with the left and right chassis
guides (above).
CAUTION: The FOX matrix switchers use double pole/neutral
fusing. Power must be disconnected before servicing internal components.
IN
IN
OUT
IN
OUT
NOTES: • Power supply modules are not interchangeable
between models.
The power supply modules are hot-swappable. Either
power supply can be removed without powering down the switcher. You do not need to power down the switcher to install a power supply module.
1. Rotate the left and right knurled knobs to completely loosen the
captive screws.
2. Gently pull on the handle to loosen the power supply from the
backplane.
3. Slide the power supply out of the chassis.
4. Orient the power supply module to be installed with the LED up
(FOX Matrix 320x) or to the right (FOX Matrix 14400).
5. Align the flanges on the power supply module with the left and
right power supply guides (see the next page).
6. Gently slide the power supply module into the enclosure until the
power supply meets resistance.
7. Gently seat the power supply in the backplane.
8. Use a screwdriver to tighten the left and right knurled knobs/
captive screws to lock the power supply in place.
26 FOX Matrix 320x and FOX Matrix 14400 • Maintenance and Modifications
27FOX Matrix 320x and FOX Matrix 14400 • Maintenance and Modifications

Removing and Installing a Fan

The FOX.Matrix.14400.has.two.fan.modules.and.the FOX.Matrix.320x. has.four.fan.modules..The fan.modules.for each.model.are identical. and.hot-swappable..If.a.fan.fails,.it.should.be replaced.at.the earliest. opportunity.
IN
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A B C D E F G H I J K L M N O P
OUT
IN
1 - 16
OUT
IN
A B C D E F G H I J K L M N O P
OUT
IN
FAN ASSIMBLY
17 - 32
OUT
IN
A B C D E F G H I J K L M N O P
OUT
IN
33 - 48
OUT
IN
A B C D E F G H I J K L M N O P
OUT
IN
49 - 64
OUT
IN
A B C D E F G H I J K L M N O P
OUT
IN
65 - 80
OUT
IN
A B C D E F G H I J K L M N O P
OUT
IN
81 - 96
OUT
IN
A B C D E F G H I J K L M N O P
OUT
FAN ASSIMBLY
IN
OUT
97 - 112
IN
A B C D E F G H I J K L M N O P
OUT
IN
OUT
113 - 128
A B C D E F G H I J K L M N O P
129 - 144
DISCONNECT BOTH POWER CORDS BEFORE SERVICING
REDUNDANT
100-240V 50/60Hz
1.2A MAX.
PRIMARY
100-240V 50/60Hz
1.2A MAX.
ANAHEIM, CA
OUT
IN
IN
OUT
OUT
IN
IN
OUT
OUT
OUT
IN
IN
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OUT
IN
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PRIMARY POWER SUPPLY
IN
OUT
OUT
IN
IN
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IN
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RS232/RS422
IN
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IN
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OUT
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IN
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IN
IN
OUT
IN
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IN
REMOTE
ACT
REDUNDANT POWER SUPPLY
IN
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LAN
RESET
LINK
Align with Plastic Guides
NOTES:. •. Fans.are not.interchangeable between.models..
The fans.modules.are hot-swappable..Either.fan.can.
be removed.or.installed.without.powering.down.the switcher.
1. Remove and.retain.the two.screws.that.secure the row.
identification.plate (identifying.rows.1.through.80,.rows.81. through.144,.rows.81.through.160,.rows.161.through.240,.or.rows.
241.through.320).to.the fan..Retain.the plate.
2.
Rotate the top.and.bottom.knurled.knobs.to.completely.loosen.
the captive screws.
Gently.pull.on.the screws.to.loosen.the fan.from.the backplane.
3.
e the fan.out.of.the chassis.
4.
Slid
5.
Orient.the fan.to.be installed.so.that.the printing.on.the back.of.
the panel.is.right-side up.
6.
Align.the flanges.on.the fan.with.the top.and.bottom.fan.guides.
(see the next.page).
Gently.slide the fan.into.the enclosure until.the fan.meets.
7.
resistance.
8.
Gently.seat.the fan.in.the backplane. Use a.screwdriver.to.tighten.the top.and.bottom.knurled.knobs/
9.
captive screws.to.lock.the fan.in.place.
10.
Power LED
Knurled Knobs
Secure the row.identification.plate to.the fan.
28 FOX Matrix 320x and FOX Matrix 14400 • Maintenance and Modifications
29FOX Matrix 320x and FOX Matrix 14400 • Maintenance and Modifications
IN
OUT
IN
OUT
IN
IN
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IN
IN
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A B C D E F G H I J K L M N O P
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A B C D E F G H I J K L M N O P
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A B C D E F G H I J K L M N O P
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A B C D E F G H I J K L M N O P
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IN
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A B C D E F G H I J K L M N O P
OUT
IN
OUT
A B C D E F G H I J K L M N O P
OUT
IN
81 - 96
OUT
A B C D E F G H I J K L M N O P
OUT
FAN ASSIMBLY
IN
OUT
97 - 112
A B C D E F G H I J K L M N O P
OUT
IN
OUT
113 - 128
A B C D E F G H I J K L M N O P
129 - 144
DISCONNECT BOTH POWER CORDS BEFORE SERVICING
REDUNDANT
100-240V 50/60Hz
1.2A MAX.
PRIMARY
100-240V 50/60Hz
1.2A MAX.
ANAHEIM, CA
IN
OUT
OUT
IN
IN
OUT
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IN
IN
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IN
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PRIMARY POWER SUPPLY
Align with Plastic Guides
OUT
IN
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IN
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IN
REMOTE
RS232/RS422
REDUNDANT POWER SUPPLY
IN
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IN
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IN
LAN
RESET
LINK
ACT
Knurled Knobs
FAN ASSIMBLY
1 - 16
17 - 32
33 - 48
49 - 64
65 - 80
Remove 2 Screws and Plate
30 FOX Matrix 320x and FOX Matrix 14400 • Maintenance and Modifications
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