Extron electronics DXP 44 4K PLUS, DXP 84 4K PLUS, DXP 88 4K PLUS User Manual

Page 1
DXP HD 4K PLUS Series
4K HDMI Switchers
User Guide
Matrix Switchers
68-2939-01 Rev. A
05 18
Page 2

Safety Instructions

Safety Instructions • English
intended to alert the user of the presence of uninsulated dangerous voltage within the product’s enclosure that may present a risk of electric shock.
ATTENTION: This symbol, , when used on the product, is intended
to alert the user of important operating and maintenance (servicing) instructions in the literature provided with the equipment.
For information on safety guidelines, regulatory compliances, EMI/EMF compatibility, accessibility, and related topics, see the Extron Safety and Regulatory Compliance Guide, part number 68-290-01, on the Extron website, www.extron.com.
Sicherheitsanweisungen • Deutsch
WARNUNG: Dieses Symbol auf dem Produkt soll den Benutzer
darauf aufmerksam machen, dass im Inneren des Gehäuses dieses Produktes gefährliche Spannungen herrschen, die nicht isoliert sind und die einen elektrischen Schlag verursachen können.
VORSICHT: Dieses Symbol auf dem Produkt soll dem Benutzer in
der im Lieferumfang enthaltenen Dokumentation besonders wichtige Hinweise zur Bedienung und Wartung (Instandhaltung) geben.
Weitere Informationen über die Sicherheitsrichtlinien, Produkthandhabung, EMI/EMF-Kompatibilität, Zugänglichkeit und verwandte Themen finden Sie in den Extron-Richtlinien für Sicherheit und Handhabung (Artikelnummer 68-290-01) auf der Extron-Website, www.extron.com.
Instrucciones de seguridad • Español
ADVERTENCIA: Este símbolo, , cuando se utiliza en el producto,
avisa al usuario de la presencia de voltaje peligroso sin aislar dentro del producto, lo que puede representar un riesgo de descarga eléctrica.
ATENCIÓN: Este símbolo, , cuando se utiliza en el producto, avisa
al usuario de la presencia de importantes instrucciones de uso y mantenimiento recogidas en la documentación proporcionada con el equipo.
Para obtener información sobre directrices de seguridad, cumplimiento de normativas, compatibilidad electromagnética, accesibilidad y temas relacionados, consulte la Guía de cumplimiento de normativas y seguridad de Extron, referencia 68-290-01, en el sitio web de Extron, www.extron.com.
Instructions de sécurité • Français
AVERTISSEMENT : Ce pictogramme, , lorsqu’il est utilisé sur le
produit, signale à l’utilisateur la présence à l’intérieur du boîtier du produit d’une tension électrique dangereuse susceptible de provoquer un choc électrique.
ATTENTION : Ce pictogramme, , lorsqu’il est utilisé sur le produit,
signale à l’utilisateur des instructions d’utilisation ou de maintenance importantes qui se trouvent dans la documentation fournie avec le matériel.
Pour en savoir plus sur les règles de sécurité, la conformité à la réglementation, la compatibilité EMI/EMF, l’accessibilité, et autres sujets connexes, lisez les informations de sécurité et de conformité Extron, réf. 68-290-01, sur le site Extron, www.extron.com.
Istruzioni di sicurezza • Italiano
AVVERTENZA: Il simbolo, , se usato sul prodotto, serve ad
avvertire l’utente della presenza di tensione non isolata pericolosa all’interno del contenitore del prodotto che può costituire un rischio di scosse elettriche.
ATTENTZIONE: Il simbolo, , se usato sul prodotto, serve ad
avvertire l’utente della presenza di importanti istruzioni di funzionamento e manutenzione nella documentazione fornita con l’apparecchio.
Per informazioni su parametri di sicurezza, conformità alle normative, compatibilità EMI/EMF, accessibilità e argomenti simili, fare riferimento alla Guida alla conformità normativa e di sicurezza di Extron, cod. articolo 68-290-01, sul sito web di Extron, www.extron.com.
Instrukcje bezpieczeństwa • Polska
OSTRZEŻENIE: Ten symbol, , gdy używany na produkt, ma na celu
poinformować użytkownika o obecności izolowanego i niebezpiecznego napięcia wewnątrz obudowy produktu, który może stanowić zagrożenie porażenia prądem elektrycznym.
UWAGI: Ten symbol, , gdy używany na produkt, jest przeznaczony do
ostrzegania użytkownika ważne operacyjne oraz instrukcje konserwacji (obsługi) w literaturze, wyposażone w sprzęt.
Informacji na temat wytycznych w sprawie bezpieczeństwa, regulacji wzajemnej zgodności, zgodność EMI/EMF, dostępności i Tematy pokrewne, zobacz Extron bezpieczeństwa i regulacyjnego zgodności przewodnik, część numer 68-290-01, na stronie internetowej Extron, www.extron.com.
Инструкция по технике безопасности Русский
ПРЕДУПРЕЖДЕНИЕ: Данный символ, , если указан
на продукте, предупреждает пользователя о наличии неизолированного опасного напряжения внутри корпуса продукта, которое может привести к поражению электрическим током.
ВНИМАНИЕ: Данный символ, , если указан на продукте,
предупреждает пользователя о наличии важных инструкций по эксплуатации и обслуживанию в руководстве, прилагаемом к данному оборудованию.
Для получения информации о правилах техники безопасности, соблюдении нормативных требований, электромагнитной совместимости (ЭМП/ЭДС), возможности доступа и других вопросах см. руководство по безопасности и соблюдению нормативных требований Extron на сайте Extron: ,
www.extron.com, номер по каталогу - 68-290-01.
安全说明 简体中文
警告产品上的这个标志意在警告用户该产品机壳内有暴露的危险 电压,
有触电危险。
注意 产品上的这个标志意在提示用户设备随附的用户手册中有
重要的操作和维护(维修)说明。
关于我们产品的安全指南、遵循的规范、EMI/EMF 的兼容性、无障碍 使用的特性等相关内容,敬请访问 Extron 网站 , www.extron.com,参见
Extron 安全规范指南,产品编号 68-290-01
Page 3
安全記事 • 繁體中文
警告: 若產品上使用此符 號,是為了提醒使 用者,產品機殼內存 在著
可能會導致觸電之風險的未絕緣危險電壓。
注意 若產品上使用此符號,是為了提醒使用者,設備隨附的用戶手冊中有
重要的操作和維護(維修)説明
有關安全性指導方針、法規遵守、EMI/EMF 相容性、存取範圍和相關主題的詳細資 訊,請瀏覽 Extron 網站:www.extron.com,然後參閱《Extron 安全性與法規 遵守手冊》,準則編號 68-290-01。
安全上のご注意 日本語
警告: この記 号 が製品上に表示されている場合は、筐体内に絶縁されて
いない高電圧が流れ、感電の危険があることを示しています。
注意:この記号 が製品上に表示されている場合は、本機の取扱説明書に
記載されている重要な操作と保守( 整備)の 指示についてユーザーの注 意 を喚起するものです。
安全上のご注意、法規厳守、EMI/EMF適合性、その他の関連項目に つ い て は 、エ ク スト ロ ンの ウェブ サ イト www.extron.com よ り 『 Extron Safety and Regulatory Compliance Guide』 ( P/N 68-290-01) をご覧ください。
안전 지침 • 한국어
경고: 이 기호 가 제품에 사용될 경우, 제품의 인클로저 내에 있는
접지되지 않은 위험한 전류로 인해 사용자가 감전될 위험이 있음을 경고합니다.
주의: 이 기호 가 제품에 사용될 경우, 장비와 함께 제공된 책자에 나와
있는 주요 운영 및 유지보수(정비) 지침을 경고합니다.
안전 가이드라인, 규제 준수, EMI/EMF 호환성, 접근성, 그리고 관련 항목에 대한 자세한 내용은 Extron 웹 사이트(www.extron.com)의 Extron 안전 및 규제 준수 안내서, 68-290-01 조항을 참조하십시오.
Copyright
© 2018 Extron Electronics. All rights reserved.
Trademarks
All trademarks mentioned in this guide are the properties of their respective owners. The following registered trademarks(
®
), registered service marks(
SM
), and trademarks(TM) are the property of RGBSystems, Inc. or
ExtronElectronics (see the current list of trademarks on the Terms of Use page at www.extron.com):
Registered Trademarks (
®
)
Extron, Cable Cubby, ControlScript, CrossPoint, DTP, eBUS, EDID Manager, EDID Minder, Flat Field, FlexOS, Glitch Free, Global Configurator, GlobalScripter, GlobalViewer, Hideaway, HyperLane, IPIntercom, IPLink, KeyMinder, LinkLicense, LockIt, MediaLink, MediaPort, NetPA, PlenumVault, PoleVault, PowerCage, PURE3, Quantum, Show Me, SoundField, SpeedMount, SpeedSwitch, StudioStation, SystemINTEGRATOR, TeamWork, TouchLink, V-Lock, VideoLounge, VN-Matrix, VoiceLift, WallVault, WindoWall, XTP, XTPSystems, and ZipClip
Registered Service Mark
(SM)
: S3 Service Support Solutions
Trademarks (™
)
AAP, AFL (Accu-RateFrameLock), ADSP(Advanced Digital Sync Processing), Auto-Image, CableCover, CDRS(ClassD Ripple Suppression), Codec Connect, DDSP(Digital Display Sync Processing), DMI (DynamicMotionInterpolation), DriverConfigurator, DSPConfigurator, DSVP(Digital Sync Validation Processing), eLink, Entwine, EQIP, Everlast, FastBite, FOX, FOXBOX, IP Intercom HelpDesk, MAAP, MicroDigital, Opti-Torque, PendantConnect, ProDSP, QS-FPC(QuickSwitch Front Panel Controller), Room Agent, Scope-Trigger, ShareLink, SIS, SimpleInstructionSet, Skew-Free, SpeedNav, Triple-Action Switching, True4K, Vector™ 4K , WebShare, XTRA, and ZipCaddy
Page 4

FCC Class A Notice

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part15 of the FCC rules. The ClassA limits provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause interference. This interference must be corrected at the expense of the user.
NOTES: For more information on safety guidelines, regulatory compliances, EMI/
EMF compatibility, accessibility, and related topics, see the “Extron Safety and
Regulatory Compliance Guide” on the Extron website.

Battery Notice

This product contains a battery. Do not open the unit to replace the battery. If the battery needs replacing, return the entire unit to Extron (for the correct address, see the Extron Warranty section on the last page of this guide).
CAUTION: Risk of explosion. Do not replace the battery with an incorrect type. Dispose
of used batteries according to the instructions.
ATTENTION : Risque d’explosion. Ne pas remplacer la pile par le mauvais type de pile.
Débarrassez-vous des piles usagées selon le mode d’emploi.

VCCI-A Notice

この装置は、クラスA情報技術装置です。 この装置を家庭環境で使用すると、電波妨害を引き
起こすことがあります。 その場合には使用者が適切な対策を講ずるよう要求されることがあります。 VCCI-A
Page 5

Conventions Used in this Guide

Notifications

The following notifications are used in this guide:
WARNING: Potential risk of severe injury or death. AVERTISSEMENT : Risque potentiel de blessure grave ou de mort.
CAUTION: Risk of minor personal injury. ATTENTION : Risque de blessuremineure.
ATTENTION:
Risk of property damage.
Risque de dommages matériels.
NOTE: A note draws attention to important information.

Software Commands

Commands are written in the fonts shown here:
^AR Merge Scene,,0p1 scene 1,1 ^B 51 ^W^C.0 [01] R 0004 00300 00400 00800 00600 [02] 35 [17] [03]
E X! *X1&* X2)* X2#* X2! CE}
Computer responses and directory paths that do not have variables are written in the font shown here:
Variables are written in slanted form as shown here:
Selectable items, such as menu names, menu options, buttons, tabs, and field names are written in the font shown here:

Specifications Availability

Product specifications are available on the Extron website, www.extron.com.

Extron Glossary of Terms

A glossary of terms is available at http://www.extron.com/technology/glossary.aspx.
NOTE: For commands and examples of computer or device responses used in this
guide, the character “0” is used for the number zero and “O” is the capital letter “o.”
Reply from 208.132.180.48: bytes=32 times=2ms TTL=32 C:\Program Files\Extron
ping xxx.xxx.xxx.xxx —t SOH R Data STX Command ETB ETX
From the File menu, select New.
Click the OK button.
Page 6
Page 7

Contents

Introduction............................................................ 1
About this Guide ................................................. 1
About the DXP HD 4K PLUS Series Matrix
Switchers .......................................................... 1
Features ............................................................. 2
EDID Minder ....................................................... 3
Managing EDID............................................... 3
Factory Loaded EDID .................................... 4
Assigned Output EDID .................................... 4
Application Diagram ........................................... 5
Installation .............................................................. 6
Rear Panel .......................................................... 6
Connecting to the LAN Port ................................ 9
Connecting to the Remote RS-232 Port ........... 10
Securing the HDMI Connectors Using the
LockIt HDMI Cable Lacing Bracket .................. 11
Operation .............................................................. 12
Definitions ......................................................... 12
Front Panel Controls and Indicators .................. 13
Powering On .................................................... 16
Creating or Changing a Configuration ............... 16
Creating Ties ............................................... 17
Adding a Tie to a Set of Ties ........................ 19
Removing a Tie from a Set of Ties ............... 20
Viewing a Configuration .................................... 21
Saving and Recalling Presets ............................ 22
Muting and Unmuting Outputs from the Front
Panel ............................................................... 23
Viewing the Mute Status ............................... 24
Locking and Unlocking the Front Panel
(Executive Modes) ........................................... 25
Selecting Front Panel Lock Mode 2 or
Toggling between Lock Modes 2 and 0 ....... 25
Selecting Front Panel Lock Mode 2 or
Toggling between Lock Modes 2 and 1 ....... 26
Switching from Lock Mode 1 to Lock
Mode 0 ........................................................ 26
Power Save Modes .......................................... 26
Resetting .......................................................... 27
Resetting the System from the Front Panel ... 27 Resetting Using the Rear Panel Reset
Button ......................................................... 28
Selecting the Remote RS-232 Port Baud
Rate ................................................................ 30
Troubleshooting ................................................ 31
Configuration Worksheets................................. 31
Worksheet Example 1: System Equipment ... 32
Worksheet Example 2: Daily Configuration .... 33
Worksheet Example 3: Test Configuration ..... 33
Worksheet Form ........................................... 34
SIS Configuration and Control ........................ 35
Connection Methods ........................................ 35
Host and Matrix Switcher Communication ........ 35
Copyright Information ................................... 35
Device-Initiated Messages ............................ 36
Error Responses ........................................... 37
Connection Timeouts ................................... 37
Number of Connections ................................ 37
SIS Overview .................................................... 38
Using the Command and Response Table .... 38
Verbose Mode .............................................. 38
Symbol Definitions ........................................ 39
Command and Response Table for SIS
Commands ..................................................... 43
Configuration Software ..................................... 57
Software Installation.......................................... 57
Software Download Center Page .................. 57
PCS Product Page ....................................... 59
Software Connection ........................................ 60
Device Discovery Panel ................................. 61
TCP/IP Panel ................................................ 62
Offline Device Preview ................................... 63
Help File Access ............................................... 64
DXP HD 4K PLUS Series • Contents
vii
Page 8
Internal Web Page .............................................. 65
Web Page Access ............................................ 65
Web Page Components ................................... 66
Input Status Panel ........................................ 66
Output Status Panel ..................................... 67
Communication Settings Panel ..................... 67
Device Info Panel .......................................... 68
Date/Time Settings Panel ............................. 69
Passwords Panel .......................................... 71
Configure This Device Panel ......................... 71
Reference Information ...................................... 72
Mounting the Switcher ...................................... 72
UL Guidelines for Rack Mounting .................. 72
Rack Mounting Procedures .......................... 72
Network Setup ................................................. 73
What is an IP Address?................................. 73
Choosing IP Addresses ................................ 73
Subnet Mask ................................................ 74
Pinging for the IP Address ............................ 74
Connecting as a Telnet Client ........................ 75
Subnetting, a Primer ..................................... 77
DXP HD 4K PLUS Series • Contents viii
Page 9

Introduction

This section gives an overview of the Extron DXP HD 4K PLUS matrix switchers, describes significant features of the series, and provides application diagrams. Topics in this section include:
About this Guide
About the DXP HD 4K PLUS Series Matrix Switchers
Features
EDID Minder
Application Diagram

About this Guide

This guide contains installation, configuration, and operating information for the DXP HD 4K PLUS Series matrix switchers. In this guide, the terms “DXP,” “switcher,” and “DXP matrix switcher” are used interchangeably to refer to any or all DXP HD 4K PLUS Series models.

About the DXP HD 4K PLUS Series Matrix Switchers

The DXP HD 4K PLUS Series are high performance HDMI matrix switchers for computer and video resolutions up to 4K @ 60 Hz They support HDMI 2.0b specifications, including data rates up to 18 Gbps, HDR Deep Color up to 12-bit, 3D, and HD lossless audio formats. These switchers are HDCP 2.2 compliant and incorporate Extron technologies including SpeedSwitch, EDID Minder, and Key Minder. HDMI input equalization and output regeneration ensure reliable system operation. Digital audio can be de-embedded from any input and assigned to digital or analog stereo outputs. The following models are available in fixed matrix sizes:
DXP 44 HD 4K PLUS — 4 inputs by 4 outputs with 2 audio outputs
DXP 84 HD 4K PLUS — 8 inputs by 4 outputs with 2 audio outputs
DXP 88 HD 4K PLUS — 8 inputs by 8 outputs with 2 audio outputs
The DXP HD 4K PLUS Series are designed for use with computers equipped with 4K graphics cards, media players and similar signal sources, and 4K native resolution displays. With a maximum data rate of 18 Gbps, the switchers support computer and video resolutions up to 4096x2160 @ 60 Hz with 8-bit color in 4:4:4 color space.
To maintain signal integrity, these switchers feature automatic cable equalization on inputs and output reclocking to reshape and restore timing of the video signal at each HDMI output. These features combined with Extron Pro Series High Speed HDMI Cables allow longer 4K signal runs, reducing the need for additional signal conditioning equipment by compensating for weak source signals or signal loss on long cable runs. Additionally, +5 VDC, 250 mA power is available on the outputs for peripheral devices.
DXP HD 4K PLUS Series • Introduction 1
Page 10

Features

Supports computer and video resolutions up to and including 4K, including
1080p @ 60 Hz Deep Color.
Supports HDMI 2.0b specification features, including data rates up to 18 Gbps,
Deep Color up to 12-bit, 3D, and HD lossless audio formats.
HDMI audio de-embedding with digital S/PDIF (Sony/Philips Digital Interface)
and analog stereo audio outputs — The DXP HD 4K PLUS Series can extract embedded HDMI two-channel LPCM audio to S/PDIF digital and analog audio outputs. It can also extract Dolby® or DTS® encoded bitstream audio to the S/PDIF outputs. The matrix switchers feature multiple sets of S/PDIF and analog outputs, supporting audio assignment from any HDMI input source.
S/PDIF audio output — The DXP HD 4K PLUS Series includes two S/PDIF outputs for
2-channel LPCM audio or encoded standard definition bitstream audio for Dolby or DTS multi-channel surround sound.
HDCP 2.2 compliant — Ensures display of content-protected media and
interoperability with other HDCP-compliant devices.
User-selectable HDCP authorization — Allows individual inputs to appear HDCP
compliant or non-HDCP compliant to the connected source, which is beneficial if the source automatically encrypts all content when connected to an HDCP-compliant device. Protected material is not passed in non-HDCP mode.
SpeedSwitch Technology provides high switching speed for HDCP-encrypted
content.
Key Minder continuously verifies HDCP compliance for quick, reliable
switching — Key Minder authenticates and maintains continuous HDCP encryption between input and output devices to ensure quick and reliable switching in professional AV environments, while enabling simultaneous distribution of a single source to one or more displays.
HDCP authentication and signal presence LED indicators — Front panel LED
indicators for signal presence and HDCP authentication provide real time feedback and monitoring of key performance parameters.
EDID Minder automatically manages EDID communication between connected
devices — EDID Minder ensures that all sources power up properly and reliably output content for display (available through Product Configuration Software [PCS]).
Support for High Dynamic Range video (HDR) — Enables greater contrast range
and wider color gamut by providing the necessary video bandwidth, color depth, and metadata interchange capability for HDR video.
Supports DDC transmission — DDC channels are actively buffered, allowing
continuous communication between source and display.
HDMI to DVI Interface Format Correction — Automatically reformats HDMI source
signals for output to a connected DVI display.
Automatic input cable equalization — Equalizes inputs to support signals up to 4K
resolution at greater distances.
Automatic output reclocking — Reshapes and restores timing of HDMI signals at
each output, enabling transmission over long HDMI cables.
Provides +5 VDC, 250 mA power on the HDMI outputs for external peripheral
devices
Global presets — Up to 16 frequently used I/O configurations can be saved and
recalled using the front panel buttons, Ethernet, USB, or serial control. This time-saving feature allows I/O configurations to be set up and stored in memory for future use.
DXP HD 4K PLUS Series • Introduction 2
Page 11
Rooming — All models can be programmed to group selected outputs into specific
“rooms,” each with its own set of unique presets. Each room can support up to 8 outputs. A total of 10 rooms, with 10 presets per room, are available.
QS-FPC QuickSwitch Front Panel Controller — Discrete buttons for each input and
output allow for simple, intuitive operation.
View I/O mode — Discrete LEDs for each input button allow easy viewing of actively
connected inputs and outputs for ease in troubleshooting.
Output volume control — Provides the capability to mute one or all outputs at
any time. This allows, for example, content to be viewed on a local monitor prior to appearing on the main presentation display.
Audio breakaway — Provides the capability to break an analog audio signal on
output 2 away from its corresponding video signal and route it to the audio outputs, allowing the analog audio channels to be operated as a separate switcher.
Ethernet monitoring and control — Can be monitored, managed, or controlled over
a LAN, WAN, or the Internet using standard TCP/IP protocols.
RS-232 control port — The matrix switcher can be integrated into a control system.
Extron products use the SIS (Simple Instruction Set) command protocol, a set of basic ASCII code commands that allow for quick and easy programming.
Product Configuration Software (PCS) — The Extron PCS program provides a
means of configuring multiple products using a single software application.
Front panel USB configuration port — Enables setup, configuration, and firmware
updating without having to access the rear panel.
Front panel security lockout (executive mode) — Prevents unauthorized use in
non-secure environments.
Rack-mountable full rack width metal enclosure, 1U high
Includes Lockit HDMI cable lacing brackets — Secure HDMI cables to the HDMI
connectors.
Power save mode — The unit can be placed in a low power standby state to
conserve energy when not in use.
Highly reliable, energy-efficient internal universal power supply — Provides
worldwide power compatibility, with high demonstrated reliability and low power consumption for reduced operating costs.

EDID Minder

Managing EDID

EDID Minder ensures that each source connected to an input sees the EDID of a display, even when that source is not selected for a display.
Depending on the selected EDID mode, the DXP can store the EDID of the connected display automatically (default), or you can manually select a factory EDID file from a pre­determined list. This EDID file is written to a file located at each selected input within the supported video group. All inputs support unique EDID emulation, HDCP, and HDCP Authorization enabling or disabling.
You can manage EDID files using PCS (see the DXP HD 4K PLUS Series Help file). You can also select and import EDID files using SIS commands (see the EDID Commands on page 44). (EDID cannot be managed via the front panel.)
DXP HD 4K PLUS Series • Introduction 3
Page 12

Factory Loaded EDID

The factory loaded EDID stored on the unit are taken from the Extron EDID Standards Folder, which is created on the DXP by PCS. You can choose an EDID file from the folder link via PCS or SIS commands. The HDMI inputs support digital Extron EDID files that are 2 blocks or 256 bytes. The second block contains audio information. The HDMI EDID support 2-channel PCM audio. The default Extron factory EDID file 1080p @ 60 Hz.

Assigned Output EDID

The DXP has four or eight memory slots, depending on the model, for the EDID of the display connected to the output of the matrix switcher.
The unit automatically saves EDID information from the HDMI outputs whenever an output is connected. The EDID information is saved until a new display or device is detected, and the new EDID information overwrites the previous one. The EDID of each output is saved and made available to any input slot. Assigned output EDIDs can be directly assigned to any input via PCS.
EDID tables for DXP HD 4K PLUS
DXP 88 HD 4K PLUS (8 x 8) and DXP 84 HD 4K PLUS (8 x 4)
SIS Variable
X52
1 Input 1 (store) EXN_HDMI_1080p60_2Ch.bin Manually populated via PCS
2 Input 2 (store) EXN_HDMI_1080p60_2Ch.bin Manually populated via PCS
3 Input 3 (store) EXN_HDMI_1080p60_2Ch.bin Manually populated via PCS
4 Input 4 (store) EXN_HDMI_1080p60_2Ch.bin Manually populated via PCS
5 Input 5 (store) EXN_HDMI_1080p60_2Ch.bin Manually populated via PCS
6 Input 6 (store) EXN_HDMI_1080p60_2Ch.bin Manually populated via PCS
7 Input 7 (store) EXN_HDMI_1080p60_2Ch.bin Manually populated via PCS
8 Input 8 (store) EXN_HDMI_1080p60_2Ch.bin Manually populated via PCS
9 Output 1 N/A Automatically populated
10 Output 2 N/A Automatically populated
11 Output 3 N/A Automatically populated
12 Output 4 N/A Automatically populated
13 Output 5 N/A Automatically populated
14 Output 6 N/A Automatically populated
15 Output 7 N/A Automatically populated
16 Output 8 N/A Automatically populated
EDID Memory Slot Default EDID File Details
with sink from output 1
with sink from output 2
with sink from output 3
with sink from output 4
with sink from output 5
with sink from output 6
with sink from output 7
with sink from output 8
DXP HD 4K PLUS Series • Introduction 4
Page 13
DXP 4 HD 4K PLUS (4 x 4)
net
net
Extr Share
Wireless Ga
SIS Variable

Application Diagram

HDMI
POWER 12V
--A MAX
ANT A ANT B
E
ANT A ANT B
E
HDMI
STATUS
SEND
INPUT
POWER
LINK
CONFIG
OUTPUT
OFF
DTP2 T 211
INPUTS
SIG LINK
OVER DTP2
AUDIO
IR
RS-232
DTP2 OUT
TxRx TxRxG
Extron IPCP Pro 550
IP Link Pro Control Processor
100-240V ~ 50-60Hz
5A MAX
Extron DTP2 T 211
Transmitter
on
Link 250 W US
Collaboration
teway
1234
WiFi
1234
WiFi
CPUs
CATx Cable up to 330’ (100 m)
X52
EDID Memory Slot Default EDID File Details
1 Input 1 (store) EXN_HDMI_1080p60_2Ch.bin Manually populated via PCS
2 Input 2 (store) EXN_HDMI_1080p60_2Ch.bin Manually populated via PCS
3 Input 3 (store) EXN_HDMI_1080p60_2Ch.bin Manually populated via PCS
4 Input 4 (store) EXN_HDMI_1080p60_2Ch.bin Manually populated via PCS
5 Output 1 N/A Automatically populated
with sink from output 1
6 Output 2 N/A Automatically populated
with sink from output 2
7 Output 3 N/A Automatically populated
with sink from output 3
8 Output 4 N/A Automatically populated
with sink from output 4
USB
12
USB
12
100-240V ~ 1.0A MAX
1
1 2
+-+-
TxRxGTxRxGTxRxGTxRxG SGSGSGSGRTSCTS
SWITCHED 12 VDC 40W MAX TOTAL
3
4
4 5 6 8
+-+-
TxRxGTxRxGTxRxGTxRxGRTSCTS
12 VDC
50-60 Hz
2 3 7
ShareLink 250 W
ShareLink 250 W
152
INPUTS
1234
1234
PWR OUT = 12W
+V
-SG
+S
eBUS
1 2 3 4 G
5678
5678
SGSGSGSG
FLEX I/O
RELAYSIR/SERIALCOM
Extron MPA 601-70V
Power Amplier
HDMI
IPCP PRO 550
LAN
POWER 12V
1.3A MAX
6
INPUTS
L
(SUMMED)
R
HDMI
Ethernet
Audio
MPA 601-70V
TIMER OFF
G
70V OUTPUT
STANDBY 10V
50mA
(SUMMED)
L
R
R
V
C
G
CLASS 2 WIRING
REMOTE
3
7
Audio
4K Blu-ray Players
STANDBY/ON
STANDBY/ON
4
8
PQLS HDMIOPEN/CLOSE FL OFF
PQLS HDMIOPEN/CLOSE FL OFF
152
OUTPUTS
CONFIG
INPUTS
POWER 12V
AUDIO
--A MAX
CATx Cable up to 330’ (100 m)
6
HDMI
STATUS
INPUT
LINK
OUTPUT
SEND POWER
OFF
SIG LINK
DTP2 OUT
USB
USB
3
7
Extron
DTP2 T 211
OVER DTP2
IR
RS-232
DTP2 T 211
TxRx TxRxG
Transmitte r
4
8
S/PDIF
1
L
R
AUDIO OUTPUTS
2
Audio
INPUTS
L
(SUMMED) POWER 12V
1.3A MAX
R
Extron MPA 601-70V
Power Amplier
RESET
Ethernet
MPA 601-70V
TIMER OFF
G
70V OUTPUT
STANDBY 10V
50mA
(SUMMED)
L
R
R
V
C
G
CLASS 2 WIRING
REMOTE
Audio
Extron SMP 351
Streaming Media Processors
100-240V --A MAX
USB STORAGE
50-60 Hz
HDMI
DXP 88 HD 4K PLUS
REMOTE LAN
RS-232
TxRx G
Extron DXP HD 4K PLUS
4K/60 HDMI Matrix Switcher with Audio De-Embedding
100-240V --A MAX
HDMI
USB STORAGE
50-60 Hz
TCP/IP
Network
MOUSE / KEYBOARD
1
DIGITAL I/O
REMOTE
RS-232
2
1234G
TxRx
G
MOUSE / KEYBOARD
1
DIGITAL I/O
REMOTE
RS-232
2
1234G
TxRx
G
Ethernet
3
AUDIO
B-Y
HDMI
HDMI
LOOPOUT
1
LR
4
AUDIOLR
LR
2
INPUTS-CH B
INPUTS-CH A
R-YVID
/Y
HDMI
3
AUDIO
B-Y
HDMI
HDMI
LOOPOUT
1
LR
4
AUDIOLR
LR
2
INPUTS-CH B
INPUTS-CH A
R-YVID
/Y
HDMI
OUTPUTS
AUDIOLR
HDMI
Facility
OUTPUTS
AUDIOLR
HDMI
RESET
LAN
RESET
LAN
LAN
SMP 351
Ether
Ether
SMP 351
RS-232
HDMI
Extron
STATUS
SEND
INPUT
POWER
LINK
CONFIG
OUTPUT
OFF
DTP2 R 211
DTP2 R 211
SIG LINK
OUTPUTS
POWER
OVER DTP2
AUDIO
12V
L
R
--A MAX
RS-323 IR
DTP2 IN
TxRx TxRxG
Wireless Keyboard and Mouse
Room 1
Receiver
esc
F1 F2 F3 F4 F5 F6 F7 F8 F9 F10 F11 F12 F13 F14 F15 F16 F17 F18 F19
_
!1@2#3$4%5^6&7*8(9)
+
~
-
delete
0
=
`
|\}]{
Q W E R T Y U I O P
[
tab
:
A S D F G H J
K L
;
caps lock
return
<,>.?
Z X C V B N M
/
shift
shift
alt
control
option command
command option control
page
fn home clear
up
page
enddelete
7
down
4
1
Projector
Extron TLP Pro 720M
7" Wall Mount
= /
*
TouchLink Pro
-
8
9
+
5
6
2
3
0 .
enter
Touchpanel
Extron FF 220T
Flat Field Ceiling Speakers
Display
On
Off
Mute
Room Control
Enter
0
Screen
Lighting
December 15, 2013 - 7:58 AM
Help
RS-232
HDMI
Extron
STATUS
SEND
INPUT
POWER
LINK
CONFIG
OUTPUT
OFF
DTP2 R 211
DTP2 R 211
SIG LINK
OUTPUTS
POWER
OVER DTP2
AUDIO
12V
L
R
--A MAX
Doc
Tuner
1 2 3
VCRLaptop PC DVD
Cam
Volume
Tuner
Channel
Presets
321
654
Mute
987
Last
More Presets
System
Audio Control
Off
E
RS-323 IR
DTP2 IN
TxRx TxRxG
Wireless Keyboard and Mouse
Room 2
Receiver
esc
F1 F2 F3 F4 F5 F6 F7 F8 F9 F10 F11 F12 F13 F14 F15 F16 F17 F18 F19
!1@2#3$4%5^6&7*8(9)
~ `
Q W E R T Y U I O P
tab
A S D F G H J
caps lock
Z X C V B N M
shift
alt
control
option command
Projector
_
+
page
fn home clear
= /
*
up
-
delete
0
=
|\}]{
page
-
enddelete
8
7
9
down
[
:
+
5
4
6
K L
;
return
<,>.?
2
1
3
/
shift
0 .
enter
command option control
Extron FF 220T
Flat Field Ceiling Speakers
Extron TLP Pro 720M
7" Wall Mount TouchLink Pro Touchpanel
Doc
Tuner
1 2 3
VCRLaptop PC DVD
Cam
Volume
Display
Tuner
On
Channel
Presets
321
Off
654
Mute
Mute
987
Room
Last
Control
More Presets
Enter
0
Screen
System
Audio
Lighting
December 15, 2013 - 7:58 AM
Help
Control
Off
E
Figure 1. Application Diagram for a DXP 88 HD 4K PLUS
DXP HD 4K PLUS Series • Introduction 5
Page 14

Installation

II
FF
E
EG
G
AD
HH
This section describes the rear panels of the DXP HD 4K PLUS switchers and provides instructions for cabling. It covers the following topics:
Rear Panel
Connecting to the LAN Port
Connecting to the Remote RS-232 Port
Securing the HDMI Connectors Using the LockIt HDMI Cable Lacing Bracket

Rear Panel

Most of the connectors are on the rear panels of the DXP HD 4K PLUS switchers.
WARNING: Remove power from the system before making any connections. AVERTISSEMENT : Couper l’alimentation avant de faire l’installation électrique.
ATTENTION:
Use electrostatic discharge precautions (be electrically grounded) when making
connections. Electrostatic discharge can damage equipment, although you may not feel, see, or hear it.
Prenez des précautions contre les décharges électrostatiques (soyez
électriquement relié à la terre) lorsque vous effectuez des connexions. Les décharges électrostatiques peuvent endommager l’équipement, même si vous ne pouvez pas le sentir, le voir ou l’entendre.
B
B
2
2
6
3
3
6
7
4
4
8
7
8
S/PDIF
S/PDIF
1
1
L
L
AUDIO OUTPUTS
AUDIO OUTPUTS
G H I
R
2
2
Analog audio outputs
S/PDIF audio outputs
AC power connector
DD
D
C
C
DXP 88 HD 4K PLUS
DXP 88 HD 4K PLUS
REMOTE LAN
RESET
RESET
REMOTE LAN
RS-232
Tx Rx G
Tx Rx G
R
100-240V ~ 1.0A MAX
100-240V ~ --A MAX
50-60 Hz
50-60 Hz
INPUTS
A
1
2
1
INPUTS
5
6
5
A B C
3
4
3
2
7
6
4
8
8
7
Input connectors
Output connectors
Reset LED
1
1
OUTPUTS
5
OUTPUTS
5
Reset button
D
Remote RS-232 port
E
LAN port
F
Figure 2. DXP 88 HD 4K Plus Rear Panel
NOTE: Figure 2 shows a DXP 88 HD 4K PLUS. The rear panels of the DXP 44 and
DXP 84 models are identical to this model except for the number of inputs and outputs:
DXP 44 HD 4K PLUS4 inputs and 4 outputs
DXP 84 HD 4K PLUS8 inputs and 4 outputs
DXP 88 HD 4K PLUS8 inputs and 8 outputs
DXP HD 4K PLUS Series • Installation 6
Page 15
Input connectors — Connect HDMI source devices (or DVI sources with the
LAN
A
appropriate adapters) to these female 19-pin type A HDMI input connectors.
LockIt cable lacing brackets, one for each HDMI input and output connector, are provided with the DXP HD 4K PLUS. These brackets can be used to secure the HDMI cables to the DXP connectors to reduce stress on the HDMI connectors and prevent signal loss due to loose cable connections.
For information on attaching the LockIt brackets, see Securing the HDMI Connectors
Using the LockIt HDMI Cable Lacing Bracket on page 11.
Output connectors — Connect HDMI output devices (or DVI devices with the
B
appropriate adapters) to these female 19-pin type A HDMI output connectors for buffered video output (see Securing the HDMI Connectors Using the LockIt HDMI
Cable Lacing Bracket).
Reset LED — This green LED remains lit while the DXP has power. While the Reset
C
button (D) is being pressed and held, this LED blinks every 3 seconds to indicate the level of reset that is initiated if the button is released at that point (see Resetting on page 27 for more information).
Reset button — This recessed button initiates four levels (modes) of reset on the DXP
D
switcher. To initiate the different reset levels, use a pointed object such as a small Philips screwdriver or a stylus to press and hold the button while the switcher is running or while it is being powered up (see Resetting).
Remote RS-232 port — Connect a host device, such as a computer or touchpanel
E
control, to the switcher via this 3-pole 3.5 mm captive screw connector for serial RS-232 control (see Connecting to the Remote RS-232 Port on page 10.
Connect the 9-pin connector end of the RS-232 cable to the serial port of your computer or control system.
LAN port — Connect the DXP switcher to a computer, a network switch, or
F
a control system via this RJ-45 connector. You can use a computer to configure and control the networked switcher with SIS commands, the PCS configuration software, or the HTML page that is embedded on the switcher (see Connecting to the LAN port on page 9).
Ethernet connection indicators — The green and amber LEDs on the LAN connector indicate the status of the Ethernet connection. The green (link) LED indicates that the switcher is properly connected to an Ethernet LAN. This LED should light steadily. The amber (activity) LED indicates transmission of data packets on the RJ-45 connector. This LED should flicker as the switcher communicates.
The default Ethernet settings are:
IP address — 192.168.254.254 Subnet mask — 255.255.0.0 Gateway address — 0.0.0.0
DXP HD 4K PLUS Series • Installation 7
Page 16
Analog audio outputs — Connect powered speakers, an amplifier, or other audio
Do not tin the wires!
Slee
No Ground Here
LR
G
output device to these 5-pole 3.5 mm captive screw connectors for 2-channel stereo analog audio output. These connectors can de-embed LPCM audio that was routed from any DXP HDMI input and convert it to a stereo analog signal.
NOTE: Analog output 1 and S/PDIF output 1 are always connected to the video
input tied to them. Analog and S/PDIF output 2 can be broken away (switched separately from the video).
Figure 3 shows how to wire these connectors. Use the supplied tie-wrap to strap the audio cable to the extended tail of the connector.
Tip
Ring
ves Tip
Ring
Balanced Audio Output
LR
Sleeves
No Ground Here
Tip
Tip
Unbalanced Audio Output
Figure 3. Wiring the Captive Screw Analog Audio Output Connectors
ATTENTION:
For unbalanced audio, connect the sleeves to the ground contact. DO NOT
connect the sleeves to the negative (-) contacts.
Pour l’audio asymétrique, connectez les manchons au contact au sol. Ne PAS
connecter les manchons aux contacts négatifs (–).
NOTE: The length of exposed wires is important. The ideal length is 3/16 inch
(5 mm).
S/PDIF digital audio outputs (Sony/Philips Digital Interface Format) — Use 75 ohm
H
digital audio cables to connect audio signal processors (such as the Extron SSP 7.1 Surround Sound Processor) or other
Tip (+)
compatible devices to these female RCA connectors (see the illustration at right). The connected processor then converts digital signals from these ports to analog for encoded
Sleeve ( )
standard definition bitstream audio for Dolby or DTS multi-channel surround sound.
I
NOTES:
When the input audio is a high bit rate (HBR) audio stream, mute these outputs.
S/PDIF output 1 and analog output 1 are always connected to the video input
tied to them. S/PDIF and analog output 2 can be broken away (untied).
AC power connector — Plug a standard IEC power cord (provided) into this
connector to connect the switcher to a 100 VAC to 240 VAC, 50-60 Hz power source.
DXP HD 4K PLUS Series • Installation 8
Page 17

Connecting to the LAN Port

Insert T
Crossover Cable Straight-through Cable
When connecting a computer to the DXP LAN port, it is essential that you use the correct Ethernet cables, and that they be properly terminated with the correct pinout (see figure 4). Ethernet links use Category (CAT) 3, 5e, or 6 unshielded twisted pair (UTP) or shielded twisted pair (STP) cables, terminated with RJ-45 connectors. Ethernet cables are limited to a length of 328 feet (100 m).
NOTES:
Do not use standard telephone cables. Telephone cables do not support Ethernet
Do not stretch or bend the cables; this can cause transmission errors.
Pins:
12345678
Pin
wisted
Pair Wires
RJ-45
Connector
A cable that is wired as T568A at one end and T568B at the other (Tx and Rx pairs reversed) is a "crossover" cable.
Figure 4. RJ-45 Connector and Pinout Tables
or Fast Ethernet.
End 1 End 2 End 1 End 2
Wire Color
1
White-green
2
Green
3
White-orange
4
Blue
5
White-blue
6
Orange
7
White-brown
8
Brown
T568A
Wire Color
White-orange
Orange
White-green
Blue
White-blue
Green White-brown
Brown
T568B
Pin
Wire Color
1
2
3
4
Blue
5
White-blue
6 7
White-brown
8
Brown
T568B
A cable that is wired the same at both ends is called a "straight-through" cable because no pin or pair assignments are swapped. Both ends of the cable can be T568B (as shown) or T568A (not shown).
Wire Color
White-orangeWhite-orange
OrangeOrange
White-greenWhite-green
Blue
White-blue
GreenGreen White-brown
Brown
T568B
The cable used depends on your network speed. The switcher supports both 10 Mbps (10Base-T — Ethernet) and 100 Mbps (100Base-T — Fast Ethernet), half-duplex and full-duplex, Ethernet connections.
10Base-T Ethernet requires CAT 3 UTP or STP cable at minimum.
100Base-T Fast Ethernet requires CAT 5e UTP or STP cable at minimum.
The Ethernet cable must be properly terminated for your application as either a crossover or a straight-through cable.
Crossover cable — Direct connection between the computer and the DXP switcher
Patch (straight-through) cable — Connection of the DXP to a network via a network
switch
DXP HD 4K PLUS Series • Installation 9
Page 18

Connecting to the Remote RS-232 Port

The DXP HD 4K PLUS switchers have a rear panel Remote serial port through which they can be configured via SIS commands (serial commands that control the switcher through this connector).
Wire the 3.5 mm captive screw Remote RS-232 connector as shown in figure 5.
Tx Rx
G
DXP HD 4K PLUS Rear Panel RS-232 Port
Tx Rx G
NOTES:
If you use cable that has a drain wire, tie
the drain wire to ground at both ends.
Connect a ground wire between the DXP and the computer or control system.
Ground (G) Receive (Rx) Transmit (Tx)
Transmit (Tx) Receive (Rx)
Figure 5. Wiring the Remote RS-232 Connector
See SIS Configuration and Control, starting on page 35, for definitions of the SIS commands and Configuration Software, starting on page 57, for details on how to install and use the control software.
NOTES:
The switcher operates at 300 to 115200 baud. The default is 9600.
See Selecting the Remote RS-232 Port Baud Rate on page 30 to configure this
port using the front panel buttons.
If desired, you can connect an MKP 2000 or MKP 3000 remote control panel to this port. See the user guide of either product for details.
DXP HD 4K PLUS Series • Installation 10
Page 19
Securing the HDMI Connectors Using the LockIt HDMI Cable Lacing
333
Bracket
After connecting an input or output device to an HDMI connector, secure the connector in place with the provided LockIt bracket (see the illustration at right):
1. Plug one or both HDMI cables into the panel
connection (1).
2. Loosen the HDMI connection mounting screw
from the panel enough to allow the LockIt lacing bracket to be placed over it (2).
3. Place the LockIt lacing bracket onto the screw and
slide it up against the HDMI connectors. Tighten the screw to secure the bracket (3).
ATTENTION:
Do not overtighten the HDMI connector mounting screw. The shield to which it
fastens is very thin and can easily be stripped.
Ne serrez pas trop la vis de montage du connecteur HDMI. Le blindage auquel
elle est attachée est très fin et peut facilement être dénudé.
4. Loosely place the included tie wrap around the HDMI connectors and the bracket (4).
5. While holding the connector securely against the lacing bracket, tighten the tie wrap,
then remove any excess length (5).
444
111
555
222
DXP HD 4K PLUS Series • Installation 11
Page 20

Operation

This section describes the DXP front panel controls and the procedures for configuring and operating the DXP switchers. Topics include:
Definitions
Front Panel Controls and Indicators
Powering On
Creating or Changing a Configuration
Viewing a Configuration
Saving and Recalling Presets
Muting and Unmuting Outputs from the Front Panel
Locking and Unlocking the Front Panel (Executive Modes)
Power Save Modes
Resetting
Selecting the Remote RS-232 Port Baud Rate
Troubleshooting
Configuration Worksheets

Definitions

The following terms, which apply to Extron digital matrix switchers, are used in this guide:
Tie — An input-to-output connection
Set of ties — An input tied to two or more outputs. (An output can never be tied to
more than one input.)
Configuration — One or more ties or sets of ties
Current configuration — The configuration that is currently active in the switcher (also
called configuration 0)
EDID (Extended Display Identification Data) — Resolution, refresh rate, pixel clock,
and audio channel configuration information for a display device. This information is stored in memory at system power-up and each time a new display device is connected. The EDID is then made available to be assigned to any input. This feature is available only through PCS (see the DXP HD 4K PLUS Series help file).
Global preset — A configuration that has been stored, consisting of a complete
map of all input and output connections. When a preset is retrieved from memory, it becomes the current configuration. The DXP HD 4K PLUS can store up to 16 global presets in memory.
DXP HD 4K PLUS Series • Operation 12
Page 21
Room — A subset of outputs that are logically related to each other, as determined by
HH
the operator. The switchers support up to 10 rooms, each of which can consist of 1 to 16 outputs. Each room can have up to 10 presets.
Room preset — A configuration consisting of outputs in a single room that has
been stored. When a room preset is recalled from memory, it becomes the current configuration for the outputs assigned to that room only (none of the other outputs are affected). Room presets can be saved and recalled only via SIS commands or the PCS software.

Front Panel Controls and Indicators

NOTE: When the switcher is in either power-save mode (see Power Save Mode SIS
commands on page 51), all front-panel indicators are unlit with the exception of the I/O Video LED, which blinks continuously.
The buttons on the DXP HD 4K PLUS front panels are grouped into two sets, with the input and output buttons located on the left side of the control panel and the Control and I/O buttons on the right.
Each DXP model has eight input buttons and output buttons, regardless of how many rear panel input and output connectors it actually has.
NOTE: Although the DXP 44 and 84 both have eight input and eight output buttons, not
all these buttons are functional for making ties:
DXP HD 4K PLUS 44 — Only input and output buttons 1 through 4 are functional,
except for creating and recalling presets (see Saving and Recalling Presets on page 22).
DXP HD 4K PLUS 84 — All input buttons are enabled, but only output buttons 1
through 4 are functional, except for creating and recalling presets.
At the right of each button is a bicolor LED that lights to indicate the button status or current function. Depending on the operation, the button LEDs blink or light steadily when pressed.
The front panel buttons have multiple functions, which are classified as primary and secondary.
E
A
A
1526374
CONFIG
A B C D
B
B
INPUTS
8
Config port
Input buttons
Output buttons
Control buttons
CC
OUTPUTS
1526374
DD
ENTER PRESET ESC I/O
8
I/O button
E
Audio and Video LEDs
F
Signal LEDs
G
HDCP LEDs
H
EE
VIDEO
AUDIO
FF
SIGNAL
HDCP
GG
DXP HD 4K PLUS SERIES
DIGITAL CROSSPOINT MATRIX SWITCHER
INPUTS
12345678
Figure 6. DXP HD 4K PLUS 88 Series Front Panel
Figure 6 shows a DXP 88 HD 4K front panel. The DXP 44 and 84 front panels are identical to this one except for the product names.
DXP HD 4K PLUS Series • Operation 13
Page 22
Config port — This USB mini-B port serves a similar communications function to
A
the rear panel Remote port, but is easier to access than the rear port after the matrix switcher has been installed and cabled. Use a USB type A to mini-B cable to connect this port to a USB connector on the computer to enable SIS commands to be sent from the computer, connection to the PCS configuration software, and uploading firmware.
NOTE: A front panel Config port connection and a rear panel Remote port
connection can both be active at the same time. If commands are sent simultaneously to both ports, the command that reaches the DXP first is handled first.
Input buttons — The input buttons have the following functions:
B
Primary:
Select an input.
Identify the selected input.
Secondary:
Save and recall presets (see Saving and Recalling Presets on page 22.
Output buttons — The output buttons have the following functions:
C
Primary:
Select outputs.
Identify the selected outputs.
Secondary:
Save and recall presets (see Saving and Recalling Presets).
Mute video and audio output (see Muting and Unmuting Outputs from the
Front Panel on page 23).
De-embed HDMI audio signals from the input.
Control buttons — The three Control buttons have the following functions:
D
Enter button — The Enter button has the following functions:
Primary:
Save changes made on the front panel.
Indicate that a potential tie has been created but not saved.
Indicate that a preset has been selected to be saved or recalled but the preset
action has not been completed.
Secondary:
Select 9600 baud rate for the Remote RS-232 port.
Set the front panel lock mode (executive mode).
In conjunction with the Preset and Esc buttons, place the switcher in serial
port configuration mode.
Indicate that the Remote RS-232 port is set to 9600 baud in serial port
configuration mode (blinking).
DXP HD 4K PLUS Series • Operation 14
Page 23
Preset button — The Preset button has the following functions:
Primary:
Place the switcher in preset saving mode to save a configuration as a preset,
and in preset recalling mode to activate a previously-defined preset.
Indicate when preset saving mode is active (blinks) and when preset recalling
mode is active (lights steadily).
Secondary:
Select the 19200 baud rate for the Remote RS-232 port.
In conjunction with the Enter and Esc buttons, place the switcher in serial port
configuration mode.
Indicate that the Remote RS-232 port is set to 19200 baud in serial port
configuration mode (blinking).
Esc button — The Esc button has the following functions:
Primary:
Cancel operations or selections in progress and resets the front panel button
indicators.
NOTE: The Esc button does not reset the current configuration or any
presets.
Indicate that the escape function has been activated (blinks once).
Secondary:
Select the 115200 baud rate for the Remote RS-232.
With the Enter and I/O buttons, set the front panel lock mode.
With the Enter and Preset buttons, place the switcher in serial port
configuration mode.
Select 115200 baud for the Remote RS-232 port in serial port configuration
mode (see Selecting the Remote RS-232 Port Baud Rate on page 30).
Indicate that the Remote RS-232 port is set to 115200 baud in serial port
configuration mode.
I/O button — For this button, selecting Video routes HDMI signals from any of the
E
inputs to any of the HDMI outputs, while selecting Audio routes the de-embedded audio from any of the HDMI inputs to any of the S/PDIF and analog audio outputs.
The I/O button has two LEDs to its right: a green Video LED and a red Audio LED. Press this button to toggle between video (green LED lights) and audio (the red LED lights) for the selected input or output.
NOTE: The I/O Video LED blinks to indicate that the unit is in power save mode.
The I/O button has the following functions:
Primary:
Select the signal type, audio or video, for the input or output.
Select audio or video for the configuration that is being viewed.
DXP HD 4K PLUS Series • Operation 15
Page 24

Powering On

Secondary:
With the Enter and Esc buttons, select between front panel lock modes 2 and 0)
(see Locking and Unlocking the Front Panel (Executive Modes) on page 25).
View the video or audio mute status of the selected input or output.
Initiate system reset from the front panel (see Resetting the System from the
Front Panel on page 27).
Audio and Video LEDs — These two LEDs are located to the right of the I/O button
F
and light to indicate whether the selected input or output is audio or video. The Video LED lights green when the I/O button is pressed to toggle to video. The Audio LED lights red when audio is selected.
The I/O Video LED also blinks while the DXP is in power save mode 1 or 2 (see Power
Save Modes on page 26).
Signal LEDs — The DXP HD 4K PLUS has a green Signal LED for each input. Each
G
LED lights when a signal (TMDS clock activity) is present on the input.
HDCP LEDs — The DXP HD 4K PLUS has a green HDCP LED for each input, which
H
lights if the source connected to that input is HDCP encrypted.
Apply power by connecting the provided IEC power cord to the rear panel IEC connector and to an AC source. The switcher performs a self-test as follows:
The front panel input, output, and I/O button LEDs blink red, then green, while the control button LEDs blink green. All LEDs turn off except the I/O LEDs, which light steadily red for several seconds. The I/O LEDs remain lit red while a self-test is performed, during which the green Input Signal and HDCP LEDs also light in order in a clockwise circling pattern. If error-free, the self-test ends with only one of the I/O LEDs lit, reflecting the previous selection of audio or video. If an error occurs during the self-test, the DXP locks up and does not operate. If this occurs, call the Extron S3 Sales & Technical Support Hotline (see the last page of this guide for contact information in your area).
The current configuration, EDID information, and all presets are saved in memory. When power is applied, the most recent configuration is retrieved. The previous presets remain intact. The switcher powers up in full power mode (neither power save mode enabled).

Creating or Changing a Configuration

A configuration consists of one or more inputs, each tied to a set of one or more outputs.
A tie is an input-to-output connection.
A set of ties is an input tied to two or more outputs. (An output can never be tied to
more than one input.)
A configuration is one or more ties, one or more sets of ties, or a combination.
NOTE: If power save mode 2 is enabled (all front panel functions are disabled except for
mode 1 selection), you cannot use the front panel to make ties.
This section contains the steps to follow to create or change a configuration. The following subsections contain some examples of configurations that can be created on the DXP, and instructions for setting them up. To create or change a configuration:
1. Press the Esc button to clear any input, output, or control indicators that may be lit.
2. Select to configure video or audio by repeatedly pressing the I/O button until the
desired LED is lit (green LED for video or red for audio).
DXP HD 4K PLUS Series • Operation 16
Page 25
3. Select the desired input and outputs by pressing the input and output buttons.
VIDEO
Press the Esc button to clear all selections.
The LED blinks once.
The input LEDs light one of the following colors:
Green — Video only ties
Red — Audio only ties
The output LEDs light or blink one of the following colors:
Green — Video only ties
Red — Audio only ties (output 2 only)
NOTES:
To indicate potential ties, output LEDs blink in the appropriate color when
an input is selected.
To indicate current ties, output LEDs light steadily in the appropriate
color when an input is selected.
To clear unwanted outputs, press and release the associated output buttons whose
LEDs are lit. To indicate potential unties, output LEDs blink the appropriate color when an output is deselected (muted) but not untied from the input.
4. Press and release the Enter button to accept the tie or to break an existing tie.
5. Repeat steps 1 through 4 to create or clear additional ties until the desired
configuration is complete.
NOTES:
Only one input can be tied to any output. If you tie an input to an output that is
already tied to another input, the older tie is broken in favor of the newer tie.
If an input with no tie is selected, only the LED for the selected input lights (no
output LEDs light).
As each input and output is selected, the associated output LED blinks the
appropriate color to indicate a tentative tie. LEDs for outputs that were already tied to the input light the appropriate color steadily. Outputs that are already tied can be left on, along with new blinking selections, or toggled off by pressing the associated output button.

Creating Ties

NOTES:
Audio ties are made only with de-embedded audio.
Before beginning to create ties, ensure the unit is not in power save mode 2 (see
Power Save Modes on page 26).
To tie an input to an output:
1. Press and release the Esc button to clear any input button, output button, or control
button indicators whose LEDs might be lit.
ENTER PRESET ESC I/O
Figure 7. Press the Esc button
AUDIO
DXP HD 4K PLUS Series • Operation 17
Page 26
2. Select video or audio by pressing the I/O button until the desired LED lights (green for
Pr select audio or video.
when video is selected.
The LED lights to indicate the selection.
Press one or more Output buttons.
(de-embedded audio outputs 1 and 2).
video or red for audio).
NOTE: You cannot select both audio and video for a tie at the same time. You must
repeat the tie process for each type of tie (audio and video) that you want to create for the desired input and output.
For example, first create a video tie between an input and output, then create an audio tie for the same input and output.
I/O
ess I/O button to
I/O
VIDEO
Lights green
AUDIO
Lights red when audio is selected.
Figure 8. Selecting Audio or Video using the I/O Button
3. Press the desired input button.
1
Figure 9. Selecting an Input for the Tie
4. Press the output buttons to which the input is being tied. Each selected output LED
blinks green for a video tie or red for an audio tie. The Enter LED also blinks to indicate that a tie has been initiated.
Green blinking LED indicates a video-only tie. Red blinking LED indicates an audio-only tie
1
or
1
ENTER
Blinking green LED indicates the need to confirm the change.
Figure 10. Selecting an Output for the Tie
5. Press the Enter button. All button LEDs turn off.
DXP HD 4K PLUS Series • Operation 18
Page 27

Adding a Tie to a Set of Ties

Press the I/O button to toggle video on.
The Audio LED is unlit when audio is deselected.
Press and release an Input button.
y outputs already tied to the selected
ENTER
Press and release the Output button to be
The
To add a new tie to a configuration:
1. Press and release the Esc button.
2. To select only video for the tie, press and release the I/O button to toggle video on.
The Video LED lights green when video is enabled. Deselect audio by pressing the I/O button until the Audio LED is unlit (see figure 11).
I/O
Figure 11. Selecting Video Only
To select only audio for the tie, press and release the I/O button to toggle audio on.
The Audio LED lights red when audio is enabled. Deselect video by pressing the I/O button until the Video LED is unlit.
3. Press and release the desired input button.
If only video is selected, its LED lights green to indicate that video outputs can be
VIDEO
The Video LED lights green when video is selected.
Press the I/O button to toggle audio off.
AUDIO
tied to or untied from this input. Output button LEDs for any outputs already tied to the selected input light green also (see figure 12).
The LED lights green to indicate that video outputs can be tied to or untied from this input.
INPUTS
1
5
2
6
3
7
4
8
The LEDs for an input light green to indicate the existing video ties.
OUTPUTS
1
5
2
6
3
7
Figure 12. Selecting an Input with Ties (Video)
If only audio is selected, the LED for the selected input button lights red to
indicate that audio outputs (output 2 only) can be tied to or untied from this input.
4. Press and release the button for the output to be added to the tie. The LED for the
selected output button blinks green (for video only, see figure 13) or red (for audio only) to indicate that the selected input is being tied to this output.
In addition, the Enter button LED blinks green.
added to the tie. The LED blinks green to indicate that the selected video input is being tied to this output.
OUTPUTS
1
5
2
6
3
7
4
8
4
8
PRESET ESC I/O
Enter button LED blinks green to
VIDEO
AUDIO
Figure 13. Selecting an Additional Output (Video)
5. Press the Enter button to confirm the tie. All button LEDs become unlit.
DXP HD 4K PLUS Series • Operation 19
Page 28

Removing a Tie from a Set of Ties

VIDEO
Pr select audio or video.
when video is selected.
Press and release an Input button. The LED lights to indicate whether audio or video w
xample).
Press the Output b The LED star
To undo an existing I/O tie:
1. Press and release the Esc button to clear any previous selections.
2. Press the I/O button repeatedly to select the type of tie you want to break (green for
Video, red for Audio).
I/O
ess I/O button to
I/O
Lights green
AUDIO
Lights red when audio is selected.
Figure 14. Selecting Audio or Video using the I/O Button
3. Press the input button whose tie you want to break. The input button LED and its tied
output button LEDs light red (audio) or green (video), depending on your selection in step 2 and on the types of ties the selected input currently has.
Figure 15 shows an example of selecting an audio-only tie to break.
The LEDs for any outputs already tied to the selected input
as selected for the input.
INPUTS
1
5
2
6
3
7
light to indicate the existing video ties (audio in this e
OUTPUTS
4
8
1
5
2
6
3
7
4
8
Figure 15. Selecting an Input
4. Press the desired output button whose LED is lit. The selected output button LED and
the Enter button LED start to blink, indicating a change is pending.
1
utton for the tie to be broken.
ts to blink.
OUTPUTS
2
3
ENTER
4
5
6
7
8
The Enter button LED blinks green,
indicating the need to confirm the change.
Figure 16. Selecting the Output to Untie
5. Press the Enter button. The selected input and output LEDs and the Enter button
become unlit, and the tie is broken.
DXP HD 4K PLUS Series • Operation 20
Page 29

Viewing a Configuration

Pr select audio or video.
when video is selected.
Press and release an Input b The LED lights to indicate whether audio or video w
xample).
The mode lets you view the current set of video and audio ties using the front panel buttons. This mode prevents inadvertent changes to the current configuration and also provides a way to mute outputs (see Muting and Unmuting Outputs from the Front Panel on page 23).
View the current configuration for the DXP 44, 84, or 88 as follows:
1. Press the Esc button to clear any remaining input, output, or control button selections.
2. Select video or audio by pressing the I/O button until the desired LED lights (green for
video or red for audio).
ess I/O button to
Figure 17. Selecting the Type of Ties to View
3. Select the desired input or outputs whose ties you wish to view by pressing the input
and output buttons.
View ties by selecting an input — Press an input button. All button LEDs light for
the outputs that are tied to the selected input.
I/O
I/O
VIDEO
Lights green
AUDIO
Lights red when audio is selected.
utton.
as selected for the input.
INPUTS
1
5
2
6
3
7
The LEDs for any outputs already tied to the selected input light to indicate the existing video ties (audio in this e
OUTPUTS
4
8
1
5
2
6
3
7
4
8
Figure 18. Viewing Audio Ties
NOTES:
Only outputs 1 and 2 can have audio ties.
If you press an output button while an input is selected for viewing, the
output LED blinks to indicate a pending tie. Press Esc to cancel the tie or
Enter to add the tie to the selected input.
View ties by selecting an output — Press an output button. The LED for the
tied input and all of the output button LEDs light for outputs that are also tied to the same input.
View all ties in a configuration — Press and release each input and output
button, one at a time. The output LEDs light as follows:
Green — Video-only ties
Red — Audio-only ties (outputs 1 and 2 only)
DXP HD 4K PLUS Series • Operation 21
Page 30

Saving and Recalling Presets

Preset Preset Preset Preset Preset Preset Preset Preset
9 10 11 12 13 14 15 16
A preset is a complete map of all input and output connections. The current configuration (0) can be saved as a preset in any one of 16 preset memory slots. Preset locations are assigned to the input buttons and (where necessary) output buttons, and each switcher has as many presets available from the front panel as it has input and output buttons. In addition, all presets can be saved and recalled from the PCS software and by SIS commands. When a preset is retrieved from memory, it becomes the current configuration.
NOTES:
Presets cannot be viewed from the front panel unless recalled as the current
configuration. Presets can be viewed using the PCS configuration program (see the
Configuration Software section, beginning on page 57, for more details).
The current configuration and all presets are stored in non-volatile memory.
When power is removed and restored, the current configuration is still active and all presets are retained.
When a preset is recalled, it replaces the current configuration, which is lost
unless it is also stored as a preset. The recalled preset overwrites all of the current configuration ties in favor of the preset ties.
Inputs 1 through 4 correspond to global presets 1 through 4.
Outputs 1 through 4 correspond to presets 5 through 8.
Inputs 5 through 8 correspond to presets 9 through 12.
Outputs 5 through 8 correspond to presets 13 through 16.
1 2 3 4 5 6 7 8
1
5
Preset Preset Preset Preset Preset Preset Preset Preset
INPUTS
2
6
3
7
4
8
Figure 19. Preset Locations
NOTE: Before attempting to save or recall a preset, ensure that the unit is not in power
save mode 2.
OUTPUTS
1
5
2
6
3
7
4
8
DXP HD 4K PLUS Series • Operation 22
Page 31
To save and recall a preset:
PRESET
PRESET
The LED blinks red to indicate that this
een
1. Press the Esc button to clear any previous selections. The Esc LED blinks green once.
2. To save a preset, press and hold the Preset button until the Preset LED starts blinking.
To recall a preset, press and release the Preset button.
Save a preset
Recall a preset
PRESET
All Input and Output button LEDs with assigned presets light red.
The current preset is overwritten if you select a previously saved
preset.
INPUTS
1
5
2
6
Press and hold.
2 seconds
Press and release.
3
7
4
8
PRESET
1
5
Preset LED blinks.
Preset LED lights.
OUTPUTS
2
6
3
7
4
8
Figure 20. Saving or Recalling a Preset (DXP 44, 84, and 88)
3. Press the input or output button for the desired preset number.
NOTE: All input and output buttons can be used for presets, even if they do not
represent actual inputs or outputs on the DXP.
preset is selected to save or recall.
1
Figure 21. Pressing an Input or Output Button to Select a Preset
ENTER
The Enter LED blinks gr to indicate the need to activate the save or recall.
4. Press the Enter button to confirm.

Muting and Unmuting Outputs from the Front Panel

NOTES:
You can mute video and audio, video-only, or audio-only outputs. Pressing and
releasing the Video button and the Audio button toggles each selection on and off.
When the DXP enters view-only mode, the output LEDs light for all outputs
without ties.
When power is removed and restored, muted outputs are unmuted.
Mutes are protected when front panel lock mode 2 is selected. You can view the status
of the output (muted or unmuted) in lock mode 2 but you cannot change it from the front panel (see Locking and Unlocking the Front Panel (Executive Modes) on page 25).
To enable changes to the mute settings, set the lock mode to 0 and ensure that the
unit is not in power save mode 2.
DXP HD 4K PLUS Series • Operation 23
Page 32
To mute and unmute outputs:
Pr select audio or video.
when video is selected.
links to indicate
Press and hold the desired
1. Press Esc to clear any leftover button selections or incomplete ties.
2. Select video or audio by pressing the I/O button until the desired LED lights (green for
video or red for audio).
I/O
ess I/O button to
I/O
VIDEO
Lights green
AUDIO
Lights red when audio is selected.
Figure 22. Selecting Audio or Video to Mute
3. Press the button for the output to be muted, and hold it until its LED begins to blink
(approximately 2 seconds). The LED continues to blink until the output is unmuted.
1
Output button.
2 seconds
NOTE: Video is muted in this example.
1
The button b that the output is muted.
Green = Video is muted. Red = Audio is muted.
Figure 23. Muting an Output
To unmute an output, press and hold the desired output button until its LED stops blinking (approximately 2 seconds).
NOTE: If you want to mute an output, but accidentally press an input button prior to
pressing and holding the desired output, this voids the output muting process and activates the tie process.

Viewing the Mute Status

To check the mute status of an output:
1. Press the Esc button to clear any previous selections.
2. Select video or audio by pressing the I/O button until the desired LED lights (green for
video or red for audio).
3. Press the button for the output to be viewed.
If the selected output is muted, the button LED blinks red (audio) or green (video),
depending on your viewing selection in step 2.
If the selected output is not muted, the LED for its button lights steadily.
4. If desired, press the I/O button again to view the mute status of the other signal type.
For example, after viewing the audio mute status of an output and before it times out, press the I/O button again to view the video status of the same output.
5. To exit the view mode, press Esc or wait for the indicators to time out.
DXP HD 4K PLUS Series • Operation 24
Page 33

Locking and Unlocking the Front Panel (Executive Modes)

Press and hold simultaneously.
The LEDs blink twice. Release the buttons.
AUDIO
The matrix switchers have three levels of front panel security lock that limit the operation of the switcher from the front panel:
Lock mode 0 — The front panel is completely unlocked. All front panel functions are
available.
NOTE: Opening PCS sets the lock mode to 0.
Lock mode 1 — All changes are locked from the front panel (except for setting lock
mode 2). Some functions can be viewed. When the DXP enters mode 1, the Video and
Audio LEDs blink twice.
Lock mode 2 — Basic functions are unlocked. Advanced features, except for
switching to lock mode 1, are locked and can only be viewed. When the DXP enters mode 2, the Esc, Video, and Audio LEDs blink twice. This is the default mode.
Basic functions include:
Making ties
Saving and recalling presets
Changing lock modes
Advanced functions include:
Setting video and audio output mutes
Setting the rear panel Remote RS 232 port protocol and baud rate

Selecting Front Panel Lock Mode 2 or Toggling between Lock Modes 2 and 0

NOTE: The switcher is shipped from the factory in lock mode 2.
NOTES:
If the switcher is in lock mode 0 or 1, this procedure selects mode 2.
If the switcher is in lock mode 2, this procedure selects mode 0 (unlocks the
switcher).
Toggle the front panel lock on and off by pressing and holding the Enter, I/O, and Esc buttons simultaneously until the following LEDs blink twice (approximately 3 seconds).
The Esc, Video, and Audio LEDs blink twice if the DXP is now in lock mode 2.
The Video and Audio LEDs blink twice if the DXP is now in lock mode 0.
ENTER
3 seconds
ESC
I/O
ESC
I/O
VIDEO
VIDEO
AUDIO
Figure 24. Switching between Front Panel Lock Modes 0 and 2
DXP HD 4K PLUS Series • Operation 25
Page 34

Selecting Front Panel Lock Mode 2 or Toggling between Lock Modes 2 and 1

hold
The
LEDs
b Release the b
NOTES:
If the switcher is in lock mode 1, this procedure selects mode 2.
If the switcher is in lock mode 2, this selects mode 1 (locks all switcher functions
except selecting mode 2).
Toggle the lock on and off by pressing and holding the Esc and I/O buttons until the following LEDs blink twice (approximately 3 seconds).
The Esc, Video, and Audio LEDs blink twice if the DXP is now in lock mode 2.
The Video and Audio LEDs blink twice if the DXP is now in lock mode 1.
NOTE: To switch from lock mode 1 (front panel is completely locked) to lock mode 0
(front panel is unlocked), you must first switch to mode 2, then from mode 2 to mode 0.
Press and simultaneously.

Switching from Lock Mode 1 to Lock Mode 0

Power Save Modes

ESC
3 seconds
ESC
Esc, Video, and Audio
link twice.
I/O
VIDEO
I/O
AUDIO
uttons.
Figure 25. Toggling between Lock Modes 1 and 2
If the switcher is in lock mode 1, you cannot change it directly to lock mode 0 (completely unlocked). You must first place the switcher in lock mode 2, then toggle it to mode 0 (see
Selecting Lock Mode 2 or Toggling Between Mode 2 and Mode 0 on page 25).
When the DXP is in a power saving mode, it remains in a standby state until activated by a front panel button press, an SIS command, or opening PCS. Power save modes are selectable only by SIS commands (see the Power Save Mode SIS commands on page 51). Three modes are available:
0 — Normal (full power) operation (default)
1 — Disables all functions except RS-232, USB, and IP control and slows the speed
of the cooling fans. This mode is cancelled if a power cycle occurs, any front panel buttons are pressed, PCS is opened, or any SIS commands are sent via RS-232, USB, or Ethernet.
2 — Locks the front panel and disables all functions except RS-232, USB, PCS, and IP
control, and slows the speed of the cooling fans. This mode can be cancelled only by entering the SIS command E 0 PSAV} or by opening PCS.
DXP HD 4K PLUS Series • Operation 26
Page 35

Resetting

Resetting the System from the Front Panel

NOTE: While the DXP is in this mode, you cannot create ties, mute an output, set
the RS-232 baud rate, or save or recall a preset. Before attempting any of these procedures, ensure that the unit is not in power save mode 2 (the Video LED for the
I/O button blinks green continuously and no other front panel buttons respond).
There are several methods by which you can reset the DXP, and some of these methods allow for four levels of resetting. The following reset methods are available on the DXP:
Front panel buttons (see Resetting the System from the Front Panel)
Rear panel Reset button (see Resetting Using the Rear Panel Reset Button on
the next page)
SIS commands (see the Reset Mode commands in the Command and Response
Table for SIS Commands, page 51)
PCS (see the program help file)
A system reset (also known as a “hard reset”) does the following:
Clears all ties and presets.
Clears all video and audio setup and mutes.
NOTE: The system reset does not reset the internet protocol (IP) settings, replace
user-installed firmware, or reset the unit name to the factory default.
The front panel reset is identical to the
commands).
To reset the switcher to the factory default settings (see figure 26 on the next page):
1. Disconnect power from the DXP, then immediately reconnect it. All front panel LEDs
blink four times, then turn off, leaving the I/O LEDs lit red.
2. Immediately press and continue to hold the I/O button while the front panel LEDs do
the following:
a. The Input Signal and HDCP LEDs blink in order in a clockwise, circling pattern.
b. All front panel LEDs blink three times, then turn off.
c. The I/O Video LED lights green.
E
ZXXX
}
SIS command (see the Reset mode
DXP HD 4K PLUS Series • Operation 27
Page 36
VIDEO
AUDIO
Disconnect and reconnect power to the switcher.
I/O
Power
All front panel LEDs blink four times, then turn off. The Video and Audio LEDs light red.
VIDEO
I/O
AUDIO

Resetting Using the Rear Panel Reset Button

Press and hold the I/O button and continue to hold it until only the I/O Video LED is lit green.
Release the
button.
I/O
Figure 26. System Reset, DXP 88 Series
3. When only the Video LED is lit steadily green, release the I/O button.
The rear panel has a recessed Reset button (see figure 2, D, on page 6) that initiates various levels of soft resets, which restore various tiers of switcher settings to their defaults. For different reset levels, press and hold the button while the switcher is running or press and hold the button while you apply power to the switcher.
Use a pointed stylus, ballpoint
pen, or small screwdriver to press the button.
The table on the next page provides a summary of the reset modes.
ATTENTION:
Review the reset modes in the table on the next page carefully. Using the wrong
reset mode could result in unintended loss of flash memory programming, port reassignment, or a switcher reboot.
Analysez minutieusement les différents modes de réinitialisation voir tableau page
suivante. Appliquer le mauvais mode de réinitialisation peut causer une perte
inattendue de la programmation de la mémoire flash, une reconfiguration des ports ou une réinitialisation du sélecteur.
NOTES:
The reset modes listed in the table close all open IP and Telnet connections and all
sockets.
The modes described in the table are separate functions, not a continuation from
mode 1 to mode 5.
There is no reset mode 2 for DXP HD 4K PLUS.
Because DXP HD 4K PLUS switchers do not support events, reset mode 3 is also
unavailable. If you attempt to initiate it, the Reset LED blinks 3 times but no reset is performed.
DXP HD 4K PLUS Series • Operation 28
Page 37
Reset Modes Summary for DXP HD 4K PLUS Series
Mode Activation Result Purpose/Notes
1 Hold in the recessed Reset button
while applying power to the switcher.
Restores the factory-installed
firmware for a single power cycle.
Event scripts do not start.
Maintains all user files and settings
(drivers, audio adjustments, IP
Use mode 1 to revert to the factory firmware if incompatibility issues arise.
settings, and so on) are maintained.
It does not clear the current
configuration.
4 Hold in the Reset button until the
Reset LED blinks twice (once after approximately 3 seconds and again after 6 seconds). Then, within 1 second press Reset momentarily (for less than 1 second).
Sets the IP address, subnet address,
and gateway address to the factory defaults.
Sets port mapping to the factory
default.
Turns DHCP off.
Mode 4 resets all IP settings to factory defaults.
It does not replace any user-installed firmware.
Turn event scripts off.
The Reset LED blinks four times in quick succession during the reset.
5 Hold in the Reset button until the
Reset LED blinks three times (once after approximately 3 seconds, again after 6 seconds, and then again after 9 seconds); then within 1 second press Reset momentarily (for less than 1 second).
Performs a complete reset to factory defaults (with the exception of the firmware), which includes:
Everything mode 4 does
Reset of all real time adjustments:
Clears all ties, presets, and audio or
RS-232 mutes.
Resets all IP options.
Removes or clears all switcher files.
The reset LED blinks four times in quick
Mode 5 is useful if you want to start over with configuration and uploading and also to replace events.
Equivalent to SIS command
E
ZQQQ
}
.
succession during the reset.
DXP HD 4K PLUS Series • Operation 29
Page 38
To perform a hardware reset of the switcher:
Absolute Reset (Mode 5)
AUDIO
Press and hold
1. Use a stylus or small Philips screwdriver to press and hold the rear panel Reset button
until the front panel Video and Audio buttons blink twice (for a system reset) or three times (for an absolute reset).
the Reset button.
Reset LED blinks twice.
Release, then immediately press and release again.
IP Settings
Reset
(Mode 4)
Press and hold the Reset button.
6 seconds
RESET
Front panel I/O button LEDs blink twice.
I/O
Reset LED blinks
three times.
9 seconds
RESET
Front panel I/O button LEDs blink three times.
I/O
RESET
VIDEO
AUDIO
Release, then immediately press and release again.
RESET
VIDEO
RESET
RESET
Figure 27. Soft Resets (Modes 4 and 5)
2. Release the Reset button and then immediately press and release it again. Nothing
happens if the second momentary press does not occur within 1 second.

Selecting the Remote RS-232 Port Baud Rate

NOTES:
The serial port settings are protected when front panel lock mode 2 is selected. You
can view the settings in lock mode 2 but you cannot change them from the front panel.
To enable changes to the baud rate settings, set the lock mode to 0 and ensure that
the unit is not in power save mode 2.
To view and configure the serial communications settings for the switcher from the front panel:
1. Simultaneously press and hold all Control buttons: Enter, Preset, and Esc. Hold
these buttons until all of the following button LEDs light (approximately 2 seconds):
Enter, Preset, Esc. The LED representing the current baud rate blinks.
2. Release the Control buttons.
3. Press the appropriate Control button to select the desired baud rate:
Enter = 9600
Preset = 19200
Esc = 115200
DXP HD 4K PLUS Series • Operation 30
Page 39
The selected Control button LED blinks.
ENTER
Press and hold simultaneously.

Troubleshooting

PRESET
ESC
2 seconds
ENTER
All Control LEDs light with one blinking.
PRESET
ESC
Figure 28. RS-232 Baud Rate Display
4. Press and release an output button to exit the Serial Port Configuration mode.
To change a value, press and release the Control button that relates to the desired value. The LEDs for the selected buttons blink and the other LEDs remain lit.
The following are recommendations for actions to take if you have problems operating the switcher:
1. Ensure that all devices are plugged in and powered on. The switcher is receiving power
if the Reset/Power LED is lit.
2. Check to see if one or more outputs are muted.
3. Ensure that an active input is selected for output on the switcher.
4. Ensure that the proper signal format is supplied.
5. Check the cabling and make corrections as necessary.
6. Call the Extron S3 Sales & Technical Support Hotline if necessary.

Configuration Worksheets

Instead of trying to remember the configuration for each preset, use worksheets to record this information. Make copies of the blank worksheet on page 34, and use one sheet for each preset configuration. Cross out all unused or inactive inputs and outputs. The worksheet is generic for all models of DXP. Disregard or cross out boxes for inputs and outputs that your switcher does not have.
DXP HD 4K PLUS Series • Operation 31
Page 40

Worksheet Example 1: System Equipment

78
Input Sources
Fill in the preset number and use colors, dashes, and so forth, to make connecting lines.
Figure 29 shows a worksheet for a DXP in a fictional organization with the system hardware annotated. Output 7 has no connection in this organization, so it has been crossed out on the worksheet.
4K
Camera
1
Main
podium
1 2345678
1
4K
Camera
2
4K
Blu-Ray
Player
1
PC
1
Media Player
1
VTG
400DVI
Editing
Station
1
123456
Main hall1Main hall2Podium
monitor
1
Preset # Title: Video ties:
Figure 29. Worksheet Example 1: System Equipment
Conf. Room
1
Output Destinations
Weekly status mtg 3
Podium monitor
2
Demo
Room
1
Editing
Station
2
Lobby
monitor
1
Inputs include media players, PCs, editing stations, 4K cameras, and an Extron VTG 400DVI. Output devices include various 4K monitors.
The VTG 400DVI video test generator connected to input 6 enables a video test pattern to be sent to one, several, or all output devices for problem isolation or adjustment purposes.
DXP HD 4K PLUS Series • Operation 32
Page 41

Worksheet Example 2: Daily Configuration

78
Fill in the preset number and use colors, dashes, and so forth, to make connecting lines.
Input Sources
78
Fill in the preset number and use colors, dashes, and so forth, to make connecting lines.
Input Sources
Figure 30 continues from worksheet example 1 by showing the video ties that make up the configuration of preset 1. A solid ink line shows video ties.
Editing
4K
4K
4K
Camera
Camera
1
Main
podium
1 2 345678
1
Blu-Ray
2
Player
PC
1
1
123456
Main hall1Main hall2Podium
monitor
1
Conf. Room
Podium monitor
1
Output Destinations
Preset # Title: Video ties:
Weekly status mtg 3
Figure 30. Worksheet Example 2: Daily Configuration
In this example:
The image of the presenter, from the main podium camera (input 1), is:
Displayed in the main hall (output 1)
Displayed in the conference room (output 4) to the overflow crowd
Displayed in the Demo Room (output 6)
Displayed in the lobby (output 8)
The presenter has a presentation stored on PC 1 (input 4) that is:
Displayed in the main hall (output 2)
Displayed locally on podium 1 (output 3).
Media Player
1
2
VTG
400DVI
Demo Room
1
Station
1
Editing
Station
2
Lobby
monitor

Worksheet Example 3: Test Configuration

The AV system in our fictional organization needs to be fine tuned on a regular basis. Figure 31 shows a typical test configuration, with an Extron video test generator (input 6) generating a test pattern to all monitors (outputs 1, 2, 3, 4, 8).
Media Player
1
2
VTG
400DVI
Demo Room
1
4K
4K
4K
Camera
Camera
1
Main
podium
1
1 2 345678
Blu-Ray
2
Player
PC
1
1
123456
Main hall
Main hall
Podium
Conf.
monitor
1
monitor
2
monitor
1
Room
Podium monitor
1
Output Destinations
Weekly status mtg
Preset # Title: Video ties:
3
Figure 31. Worksheet Example 3: Test Configuration
Editing Station
1
Editing
Station
2
Lobby
monitor
1
DXP HD 4K PLUS Series • Operation 33
Page 42

Worksheet Form

Input Sources
Pr
Fill in the preset number and use colors, or dashes, and so on, to make connecting lines. Disr
DXP HD 4K PLUS Configuration Worksheet
1 2 345678
1 2 345678
Output Destinations
eset # Title:
egard or cross out the input and output boxes that do not apply to your switcher.
DXP HD 4K PLUS Series • Operation 34
Page 43

SIS Configuration and Control

The DXP HD 4K PLUS Series can be configured and controlled with Extron Simple Instruction Set commands. This section describes the communication between a connected host computer or other control device (such as a control system) and the device. Topics include:
Connection Methods
Host and Matrix Switcher Communication
SIS Overview
Command and Response Table for SIS Commands

Connection Methods

Attach the host device to one of the following connectors:
Remote RS-232 connector (see figure 2, E, on page 6)
LAN connector (see figure 2, F)
USB connector (see figure 6, A, on page 13)
Commands can be entered using a Telnet application such as the Extron DataViewer, available at www.extron.com (see the DataViewer Help file for more details).

Host and Matrix Switcher Communication

SIS commands consist of one or more characters per field. No special characters are required to begin or end a command sequence. Commands can be entered back-to-back in a string with no spaces. When the switcher determines that a command is valid, it executes the command and sends a response to the host device. All responses from the switcher to the host end with a carriage return and a line feed (CR/LF = ]), indicating the end of the response character string (one or more characters).

Copyright Information

The copyright message is displayed upon connecting to a switcher via TCP/IP or Telnet or after a power cycle via RS-232, and depends on the matrix switcher model.
(c) Copyright 20nn, Extron Electronics, DXP nn HD 4K Plus, Vn.nn, 60-1495-nn] Ddd, DD Mmm YYYY HH:MM:SS]
20nn is the year.
DXP nn HD 4K Plus is the model name. Vn.nn is the firmware version number. 60-1495-nn is the model part number.
(Day, date, and time as in Mon, 12 Feb 2018 11:27:33)
DXP HD 4K PLUS Series • SIS Configuration and Control 35
Page 44

Device-Initiated Messages

When a local event such as a front panel selection or adjustment takes place, the matrix switcher responds by sending a message to the host. No response is required from the host. Example switcher-initiated messages are listed here.
]
Password:
The ]Password: prompt requires a password (administrator level or user level) followed by a carriage return. If the correct password is entered, the unit responds with
]Login Administrator ] or ] Login User], depending on the password
entered. If passwords are the same for both administrator and user, the switcher defaults to administrator privileges.
NOTE: The password prompt is redisplayed if an incorrect password is entered.
Qik ]
The switcher initiates the Qik message when a front panel switching operation occurs.
Rprnn ]
The switcher initiates the Rpr message when a memory preset is recalled from the front panel. nn is the preset number.
Sprnn]
The switcher initiates the Spr message when a memory preset is saved from the front panel. nn is the preset number.
nnVmtx]
The switcher initiates the Vmt message when a video output mute is toggled on or off from the front panel. nn is the output number. x is the mute status (0 = off, 1 = on).
nnAmtx]
The switcher initiates the Amt message when an audio output mute is toggled on or off from the front panel. nn is the output number. x is the mute status (0 = off, 1 = on).
Exen]
The switcher initiates the Exe message when the Front Panel Lockout mode is toggled on or off from the front panel. n is the mode (0 = off, 1 = view only, 2 = basic mode only)
HplgOnn]
The switcher initiates the HplgO message when a hot plug event is detected on an output. nn is the output number.
DXP HD 4K PLUS Series • SIS Configuration and Control 36
Page 45

Error Responses

When the switcher receives a valid command, it executes the command and sends a response to the host device. If the unit is unable to execute the command, it returns an error response to the host.
Error codes
E01 — Invalid input number
E10 — Invalid command
E11 — Invalid preset number
E12 — Invalid output number
E13 — Invalid parameter
E14 — Not valid for this configuration
E17 — Invalid command for signal type
E18 — System or command timed out
E21 — Invalid room number
E22 — Busy
E24 — Privilege violation
E25 — Device not present
E26 — Maximum number of connections
exceeded
E27 — Invalid event number
E28 — Bad filename or file not found
Error response references
These references in the command and response tables note particular error responses to that command. For example:
24
= Commands that give an E24 (privilege violation) error if not administrator level

Connection Timeouts

An Ethernet link disconnects after a designated period of no communications. By default, this timeout duration is 5 minutes (see the Port Timeout commands on page 54 to change this value).
NOTE: Extron recommends periodically issuing query commands (see the Information
Requests commands, beginning on page 52) to keep the connection active. If
there are long idle periods, Extron recommends disconnecting and reopening the connection when another command must be sent.

Number of Connections

A DXP HD 4K PLUS Series switcher can have up to 200 simultaneous TCP connections, including all http and Telnet connections. When the connection limit is reached, the switcher accepts no new connections until some have been closed. No error message or indication is given that the connection limit has been reached. To maximize performance, keep the number of connections low and close unnecessary ones.
DXP HD 4K PLUS Series • SIS Configuration and Control 37
Page 46

SIS Overview

Space

Using the Command and Response Table

The Command and Response Table beginning on page 43 lists the commands that the switcher recognizes as valid, the responses that are returned to the host, a description of the command function or the results of executing the command, and examples of commands in ASCII.
NOTE: Upper- and lowercase text can be used interchangeably unless otherwise
stated.
ASCII to Hex Conversion Table
Figure 32. ASCII to Hexadecimal Character Conversion Table

Verbose Mode

The connection to a DXP switcher can be used to monitor for changes that occur on the switcher, such as front panel operations and SIS commands from a TCP/IP connection or the RS-232 serial port. To receive change notices from the switcher, you must enable verbose mode 1 or 3 (see the Verbose Mode commands on page 51). In verbose mode 1 or 3, changes are reported in messages that resemble SIS command responses.
DXP HD 4K PLUS Series • SIS Configuration and Control 38
Page 47

Symbol Definitions

= Space
= Carriage return with line feed
]
= Carriage return with no line feed
}
or |
= Escape key
E
or W
24
= Superscripts indicate the error message displayed if the command is entered
incorrectly or with invalid parameters (see Error Responses on page 37).
X!
= Input number 0 = untie (for ties If applicable)
1-<maximum number of inputs>
X@
= Output number 0 = untie (for ties if applicable)
1-<maximum number of outputs>
X#
= Enable or disable 0 = disable
1 = enable
X$
= Name 16 alphanumeric characters (12 characters for room
names)
NOTE: The pipe (|) character cannot be used in names. All other characters, including
symbols and spaces, are permitted.
X%
= Analog audio and S/PDIF
output number
X^
= HDCP Authorized device 0 = block HDCP encryption
X&
= Input HDCP status 0 = no source detected
X*
= Output format 0 = pass-through (default)
X(
= Color bit depth 0 = auto (default)
X1)
= HDCP mode 0 = auto (follow the input, default)
X1!
= Output HDCP status 0 = no sink is detected
X1@
= Video mute 0 = unmute
1 or 2
1 = allow HDCP encryption (default)
1 = source is HDCP compliant 2 = source is not HDCP compliant
1 = RGB (color quantization follows input) 2 = YUV 444 (color quantization follows input) 3 = YUV 422 (color quantization follows input)
1 = 8-bit
1 = on (always encrypt HDMI outputs)
1 = sink is connected, but does not support
HDCP
2 = sink is connected, supports HDCP, but is
currently not encrypted
3 = sink is connected, supports all HDCP
versions, and is currently encrypted
1 = video mute 2 = video and sync mute
DXP HD 4K PLUS Series • SIS Configuration and Control 39
Page 48
X1#
= Audio mute 0 = unmute
1 = HDMI audio mute 2 = Analog audio mute 3 = HDMI and analog audio mute 4 = S/PDIF mute 5 = HDMI audio and S/PDIF mute 6 = Analog audio and S/PDIF mute 7 = HDMI and analog audio, and S/PDIF mute
X1$
= Output mute 0 = unmute
1 = video mute (one or more outputs) 2 = audio mute (one or more outputs) 3 = video and audio mute (one or more outputs)
X1%
= Input attenuation -20 to 00 in dB (00 = default)
X1^
= Output volume 0 to 100 percent in approximately 1 dB intervals
(100 = default)
NOTE: If X1^ exceeds the acceptable volume range specified in the analog
output volume setting (V) commands, an E13 error message is returned.
X1&
= Global preset number
X1*
= Room number
X1(
= Room preset number
X2)
= Front Panel Lockout
mode
X2@
= Signal status 0 = no signal detected
X2#
= Verbose mode 0 = clear or none (default for Telnet connections)
X2$
= Power save mode 0 = normal operation (default)
X2%
= Firmware version
X2^
= Verbose firmware version
X2&
= Power supply In voltage
1-16
1-10
1-10
0 = unlock the front panel 1 = mode 1 (complete front panel lockout) 2 = mode 2 (tie configuration and preset
management only, default)
1 = input signal detected
1 = verbose mode (default for RS-232 and
USB connections)
2 = tagged responses for queries 3 = verbose mode and tagged queries
1 = limited functionality — disable all functions
except IP, USB, and RS-232, and reduce fan speed. To return to mode 0: Press a front panel button, issue an SIS command, cycle power, or open PCS.
2 = limited functionality — disable all functions
except IP, USB, and RS-232 ports, and reduce fan speed. Front panel is non-responsive. Responds only to SIS viewing commands and E 0PSAV}. To return to mode 0: Enter the E 0PSAV} command or open PCS.
n.nn
[version]-[description]-[upload date and time]
DXP HD 4K PLUS Series • SIS Configuration and Control 40
Page 49
X2*
= Temperature In degrees Celsius
X2(
= Fan In RPM
X3)
= IP address
X3!
= Subnet mask
X3@
= Gateway address nnn.nnn.nnn.nnn (0.0.0.0 = default)
X3#
= MAC address
X3$
= Open connections 0-<maximum number of open connections>
X3%
= Port timeout 1 to 65000 in 10-second intervals (30 = default)
X3^
= Device name Maximum 63 alphanumeric characters or hyphens.
X3&
= Date and time In the format MM/DD/YYHH:mm:SS
X3*
= Date and time (view only) In the format DAY,DDMMMYYYYHH:mm:SS
X3(
= GMT offset -12:00 to +14:00
X4)
= Time zone Time zone code (see the View time zone
X4!
= Time zone description
X4@
= Password 128 characters maximum
nnn.nnn.nnn.nnn
(192.168.254.254 = default)
nnn.nnn.nnn.nnn (255.255.0.0 = default)
00-05-A6-xx-xx-xx
The first character must be an alpha character. The last character cannot be a hyphen. No blank or space characters are permitted. Uppercase and lowercase letters are interchangeable.
MM = month: 01 (January) to 12 (December) DD = day: 01 to 31 (depending on the month) YY = year: 00 to 99 (last two digits) HH = hour: 00 to 23 mm = minute: 00 to 59 SS = second: 00 to 59
DAY =day of the week: Mon to Sun DD = date: 01 to 31 (depending on the month) MMM = month: 01 to 12 YYYY = year: 2000 to 2099 HH = hour: 00 to 23 mm = minute: 00 to 59 SS = second: 00 to 59
command on page 55 to view a list of available time
zones). The code is followed by an * in the response.
In the format (UTCX3()<Description>
This is the UTC equivalent for a particular time zone as well as a general description of the geographical area.
NOTE: The pipe (|) character is invalid for passwords.
= Filename Can carry a full path name. EDID file format is .bin,
X4#
carrying 128 or 256 bytes of binary data.
X4%
= Serial port number 0199
X4^
= Baud rate 9600 (default), 19200, 38400, 115200
X4&
= Parity Odd, Even, None (default), Mark, Space
Enter only the first letter.
X4*
= Data bits 7, 8 (default)
DXP HD 4K PLUS Series • SIS Configuration and Control 41
Page 50
X4(
= Stop bits 1 (default), 2
X5)
= EDID file data block 256 bytes of binary data in Hex
X5!
= EDID resolution and rate Native resolution and refresh rate from current EDID
input assignment, translated from Hex
X5@
= EDID reference file for
DDC data
= EDID filename Name and path of the EDID file (can be a full path
X5#
= MKP mode Volume steps:
X5$
NOTE: Entering the E ZQQQ} or E ZXXX} system reset command
resets the MKP mode to the factory default (mode 1).
Default — 1080p @ 60 Hz DXP 44 — 01-04 = input slot, 05-08 = automatically populated with sink EDID from the output. DXP 84 — 01-08 = input slot, 09-12 = automatically populated with sink EDID from the output. DXP 88 — 01-08 = input slot, 09-16 = automatically populated with sink EDID from the output.
name). The EDID file format is .bin, carrying 128 or 256 bytes of binary data.
1 = Set to normal operation (default), 1-64 steps. 2 = Set MKP volume control to 1-100 steps.
DXP HD 4K PLUS Series • SIS Configuration and Control 42
Page 51

Command and Response Table for SIS Commands

Command ASCII Command
(Host to Switcher)
Input and Output Tie Commands
Individual Ties
Tie HDMI input to HDMI and audio outputs
Example: Breaking a tie
Tie HDMI input to HDMI output
Tie HDMI audio input to audio only output
Ties from an Input to All Outputs
Tie HDMI input to all HDMI and audio outputs
Tie HDMI input to all HDMI outputs
Tie HDMI audio input to all audio only outputs (audio output 2 only)
Quick Tie
Multiple ties
Example (DXP 88 HD 4K PLUS)
View Ties
View HDMI and audio output tie
View HDMI output tie
X!*X@! Out X@
0*4! Out4 In0 All
X!*X@ % or X!*X@&
X!*X@ $ Out X@
X!*! InX!
X!*% or X!*&
X!*$ InX!
E+Q X!*X@%...X!*X@!} Qik]
(& can be substituted for %.)
E+Q3*4%6*1$3*2!} Qik]
(& can be substituted for %.)
X@! X!]
X@% or X@&
View audio output tie
X@$ X!]
Response
(Switcher to Host)
InX!•All]
OutX@•InX!•Vid]
InX!•Aud]
All]
InX!•Vid]
Aud]
OutX@•InX!•All]
X!]
OutX@•InX!•Vid]
OutX@•InX!•Aud]
Additional Description
Tie or untie an HDMI input to HDMI and audio output.
Untie output 4 from all video and audio inputs (tie to input 0).
Tie or untie an HDMI input to an HDMI output.
Tie or untie an HDMI audio input to an analog audio and S/PDIF output.
Tie an HDMI input to all HDMI and audio outputs.
Tie an HDMI input to all HDMI outputs.
Tie HDMI audio input to all analog audio and S/PDIF outputs (audio output 2 only).
Make multiple ties in one command entry (applies to HDMI and audio outputs).
Tie HDMI input 3 to HDMI output 4, HDMI audio input 6 to analog audio output 1, and HDMI input 3 to HDMI and analog audio output 2.
View input tied to an HDMI and audio output.
Verbose modes 2 and 3
View input tied to an HDMI output.
Verbose modes 2 and 3
View input tied to an audio output.
Verbose modes 2 and 3
NOTES:
X! = Input number
X@ = Output number
0 = untie (for ties If applicable) 1 through <maximum number of inputs>
0 = untie (for ties if applicable) 1 through <maximum number of outputs>
DXP HD 4K PLUS Series • SIS Configuration and Control 43
Page 52
Command ASCII Command
(Host to Switcher)
Input Configuration Commands
Input Name
Set input name
View input name
HDCP Authorized Device
Set HDCP Authorized device setting
View HDCP Authorized device setting
Input HDCP Status
View input HDCP status
View all input HDCP status
EX!,X$ NI} Nmi X!,X$ ]
EX! NI} X$]
EE X!*X^HDCP} HdcpEX!*X^ ]
EE X! HDCP} X^]
EI X! HDCP} X&]
EIHDCP} X&1X&
EDID Commands
Response
(Switcher to Host)
NmiX!,X$]
HdcpEX!*X^ ]
HdcpIX!*X&]
2
...X&
n
]
HdcpI00*X&
1X&2
...X&
Additional Description
Set the name of an input.
View name of an input.
Verbose modes 2 and 3
Set the HDCP Authorized device setting for an input.
View the HDCP Authorized device setting for an input.
Verbose modes 2 and 3
View the HDCP status on an input.
Verbose modes 2 and 3
View the HDCP status for all inputs. n = the maximum number of inputs
n
]
Verbose modes 2 and 3
NOTE: See EDID Minder on page 3 for information on available EDID.
View EDID in Hex
View EDID native resolution
NOTES:
X! = Input number
X$ = Name
X^ = HDCP Authorized device
X& = Input HDCP status
X5) = EDID file data block
X5! = EDID resolution and rate
ERX!EDID] X5)]
EdidRX5)]
ENX!EDID] X5!]
EdidNX5!]
1 through <maximum number of inputs>
Up to 16 alphanumeric characters
0 = block HDCP encryption 1 = allow HDCP encryption (default)
0 = no source detected 1 = source is HDCP compliant 2 = source is not HDCP compliant
256 bytes of binary data in Hex
Native resolution and refresh rate from current EDID input assignment, translated from Hex
View the EDID X5) in Hex from input slot X!.
Verbose modes 2 and 3
View the EDID native resolution and refresh X5! from input slot X!.
Verbose modes 2 and 3
DXP HD 4K PLUS Series • SIS Configuration and Control 44
Page 53
Command ASCII Command
(Host to Switcher)
EDID Commands (continued)
Import EDID
Export EDID
EIX5@,X5#EDID] EIX5@] Import EDID table X5@ from
EEX5@,X5#EDID] EEX5@] Export EDID table X5@ to X5#.
Output Configuration Commands
Output Name
Set output name
View output name
Output Format
Set output format
View output format
HDCP Mode
Set output HDCP mode to Auto
Set output HDCP mode to On
View HDCP mode
EX@,X$ NO} Nmo X@,X$]
EX@ NO} X$]
EX@*X* VTPO} VtpoX@* X*] Set format X* of output X@.
EX@ VTPO} X*]
ESX@*0HDCP} HdcpSX@*0] Set output X@ HDCP to Auto.
ESX@*1HDCP} HdcpSX@*1] Set output X@ HDCP to
ESX@HDCP} X1)]
Response
(Switcher to Host)
NmoX@,X$]
VtpoX@*X*]
HdcpSX@*X1)]
Additional Description
X5#.
Set the name of an output.
View the name of an output.
Verbose modes 2 and 3
View the format of an output.
Verbose modes 2 and 3
always encrypted.
View the HDCP mode.
Verbose modes 2 and 3
NOTES:
X@ = Output number
X$ = Name
X* = Output format
X1) = HDCP mode
X5@ = EDID reference file for DDC
data
X5# = EDID filename
1 through <maximum number of outputs>
16 alphanumeric characters
0 = pass-through (default) 1 = RGB (color quantization follows input) 2 = YUV 444 (color quantization follows input) 3 = YUV 422 (color quantization follows input)
0 = auto (follow the input, default) 1 = on (always encrypt HDMI outputs)
Default — 1080p @ 60 Hz DXP 44 — 01-04 = input slot, 05-08 = automatically populated with sink EDID from the output. DXP 84 — 01-08 = input slot, 09-12 = automatically populated with sink EDID from the output. DXP 88 — 01-08 = input slot, 09-16 = automatically populated with sink EDID from the output.
NOTE: See EDID tables for DXP HD 4K PLUS on page 4 for lists of
the available EDID.
EDID file name and path (can be a full path name). EDID file format is
.bin carrying 128 or 256 bytes of binary data.
DXP HD 4K PLUS Series • SIS Configuration and Control 45
Page 54
Command ASCII Command
(Host to Switcher)
Response
Switcher to Host)
Output Configuration Commands (continued)
Output HDCP Status
View output HDCP status
View all outputs HDCP status
HDMI Video Mutes
Set HDMI video mute
NOTE: This command mutes both the HDMI video and the embedded audio.
EO X@ HDCP} X1!]
HdcpOX@*X1!]
EOHDCP} X1!1X1!
HdcpO00*X1!
2
...X1!
X@*X1@ B VmtX@*X1@ ]
1
n
]
X1!
2
...X1!
Additional Description
View the HDCP status of an output.
Verbose mode 2 and 3
View the HDCP status of all outputs.
n
= maximum number of
outputs
n
]
Verbose modes 2 and 3
Set mute of an output.
View HDMI video mute status
Set HDMI video mute to all outputs
View all output mutes
NOTES:
X! = Input number
X@ = Output number
X1! = Output HDCP status
X1@ = Video mute
X1$ = Output mute
X@B X1@ ]
VmtX@*X1@]
X1@*B VmtX1@]
EVM} X1$1X1$
2
MutX1$
1 through <maximum number of inputs>
1 through <maximum number of outputs>
0 = no sink connected 1 = sink connected but does not support HDCP 2 = sink connected and supports HDCP, but currently not encrypted 3 = sink connected, supports HDCP, and is currently encrypted
0 = unmute 1 = video mute 2 = video and sync mute
0 = no mutes 1 = video mute (one or more outputs) 2 = audio mute (one or more outputs) 3 = video and audio mute (one or more outputs)
1
X1$
...X1$
2
...X1$
n
]
n
View the mute setting of an output.
Verbose modes 2 and 3
Set mute of all outputs.
View the mute status of all outputs. n = maximum number of outputs.
]
Verbose modes 2 and 3
DXP HD 4K PLUS Series • SIS Configuration and Control 46
Page 55
Command ASCII Command
(Host to Switcher)
Audio Configuration Commands
Input Attenuation
Response
(Switcher to Host)
Additional Description
Set attenuation
Decrease attenuation
Increase attenuation
View attenuation
Output Volume (Analog Audio and S/PDIF Outputs Only)
Set volume
Increase volume
Decrease volume
View volume level
Audio Mute
NOTE: For outputs 1–2, X1# = 07. For outputs 3-8, X1# = 01.
Set audio mute
View audio mute status
Set audio mute to all
X!*-X1% G InX!
X!+G InX!
X!-G InX!
AudX1%]
AudX1%]
AudX1%]
X!G X1%]
X@*X1^ V OutX@
X@+V OutX@
X@-V OutX@
VolX1^]
VolX1^]
VolX1^]
X@V X1^]
OutX@•VolX1^]
X@*X1# Z AmtX@*X1#]
X@Z X1#] View mute status of output X@.
X#*Z AmtX# ]
Set the attenuation level of input
X! to X1%.
Increase the attenuation level of an input by 1 dB.
Decrease the attenuation level of an input by 1 dB.
View the attenuation level of an input.
Set the volume level of an output.
Increase the volume level of an output by 1 dB.
Decrease volume level of output
X@ by 1 dB.
View the volume level of an output.
Verbose modes 2 and 3
Set the mute status of an output.
Mute or unmute all outputs.
NOTES:
X! = Input number
X@ = Output number
X# = Enable or disable
X1# = Audio mute
X1% = Input attenuation
X1^ = Output volume
1 through <maximum number of inputs>
1 through <maximum number of outputs>
0 = disable (unmute) 1 = enable (mute)
0 = unmute 4 = S/PDIF mute 1 = HDMI audio mute 5 = HDMI audio and S/PDIF mute 2 = analog audio mute 6 = analog audio and S/PDIF mute 3 = HDMI and analog audio 7 = HDMI audio, analog audio, and
mute S/PDIF mute
-20 to 00 in dB (00 = default)
0 to 100 percent in approximately 1 dB intervals (100 = default)
0 to 64 percent in MKP mode (see the MKP Mode commands on
page 56).
NOTE: If X1^ exceeds the acceptable volume range specified in
the analog output volume setting commands, an E13 error message is returned.
DXP HD 4K PLUS Series • SIS Configuration and Control 47
Page 56
Command ASCII Command
(Host to Switcher)
Preset Commands
Global Presets
NOTE: n = maximum number of outputs.
Response
(Switcher to Host)
Additional Description
Save global preset
X1&, SprX1&]
Save the current configuration to a global preset.
Recall global preset
X1&. RprX1&]
Apply a global preset configuration.
Directly write global preset
E+X1& P X!*X@%... X!*X@ %}
SprX1&]
Save a specified configuration to a global preset in one command entry.
NOTE: Before using the direct write of a global preset, always clear that global preset (see EX1&ZG},
below). In a directly written preset, the tied input for each output position (or no tied input) remains unchanged unless overwritten or cleared. If you do not clear the preset number before directly writing another preset to it, ties that are part of the previous version may become part of the new preset.
View global HDMI preset
EX1&*01*1VC} X!
2
X!
...X!
16
Vid]
View the inputs tied to
1
each output for a global preset.
VgpX1&*Out01
X!
1
...X!
or
2
4
16
...--
Vid]
Verbose modes 2 and 3:
View global audio preset
EX1&*01*2VC} X!
1
...X!
or
2
4
16
...--
Aud]
View the inputs tied to each audio-only output for a global preset.
-- = output is not
applicable.
VgpX1&*Out01
X!
1
...X!
or
2
4
16
...--
Aud]
Verbose modes 2 and 3:
Set global preset name
View global preset name
EX1&,X$ NG} Nmg X1&,X$]
EX1& NG} X$]
NmgX1&, X$]
Reset all global presets
Reset individual preset
EZG} Zpg]
EX1& ZG} ZpgX1& ]
NOTES:
X! = Input number
X@ = Output number
X$ = Name
1 through <maximum number of inputs>
1 through <maximum number of outputs>
16 alphanumeric characters ([unassigned] for presets that have not been saved)
X1& = Global preset number 1-16. X1& can be 0 for viewing current ties only.
DXP HD 4K PLUS Series • SIS Configuration and Control 48
Set a global preset name.
View a global preset name.
Verbose modes 2 and 3
Clear all global presets.
Clear an individual global preset.
Page 57
Command ASCII Command
(Host to Switcher)
Preset Commands (continued)
Rooms
Set room outputs
Example
View room outputs
Set room name
View room name
Reset room map
Reset individual room
EX1*,X@
n
X@
MR}
E 7,3,4,7MR Mpr7,3,4,7]
EX1* MR} X@
EX1*,X$ NR} NmrX1*,X$]
EX1*NR} X$ ]
EZR} Zpr]
EX1* ZR} ZprX1* ]
Room Presets
NOTE: n = maximum number of outputs.
1
,X@
2
...
Response
(Switcher to Host)
MprX1*,X@1,...X@
1
n
,...X@
]
NmrX1*,X$]
n
]
Additional Description
Set outputs to a room.
n
= desired number of outputs within the maximum number.
Assign outputs 3, 4, and 7 to room 7.
View the outputs of a room.
Set a room name.
View a room name.
Verbose modes 2 and 3
Clear all room and output configurations.
Clear a room output configuration.
Save room preset
Recall room preset
Directly write room preset
View room HDMI preset
NOTES:
X! = Input number
X@ = Output number
X$ = Name
X1* = Room number
X1( = Room preset number
X1**X1(, RmmX1*
X1**X1(. RmmX1*
E+X1**X1( PX!*X@ %...X!*X@ %}
RmmX1*•SprX1(]
1
EX1**X1(*01*1VC} X!
1 through <maximum number of inputs>.
1 through <maximum number of outputs>
16 alphanumeric characters ([unassigned] for presets that have not been saved)
1 through 10
1 through 10
2
X!
SprX1(]
RprX1(]
n
...X!
Vid]
Save the current configuration to a room preset.
Apply a room preset configuration.
Save a specified configuration in one command entry (see
Input and Output Tie Commands on
page 43 for independent tie commands).
View the inputs tied to each output of a room preset.
DXP HD 4K PLUS Series • SIS Configuration and Control 49
Page 58
Command ASCII Command
(Host to Switcher)
Preset Commands (continued)
Room Presets (continued)
View room audio preset
Set room preset name
View room preset name
Reset all room presets
Reset individual room preset
EX1**X1(*01*2VC} X!
EX1**X1(,X$NP} NmpX1**X1(,X$ ]
EX1**X1( NP} X$]
EZP} Zpp]
EX1**X1( ZP} ZppX1**X1(]
Advanced Configuration Commands
Front Panel Lockout Mode (Executive Mode)
Set Front Panel Lockout mode
View Front Panel Lockout mode
Video Signal Presence
View video signal presence status
X2)X ExeX2)]
X
0LS
Response
(Switcher to Host)
1
2
X!
...--X!
n
NmpX1**X1(,X$ ]
X2)]
X2@1X2@
2
...X2@
n
]
Frq00
X2@1X2@
2
...
X2@n]
Additional Description
Aud]
View the inputs tied to each audio output of a room preset.
-- = output is not
applicable.
Define a room preset name.
View a room preset name.
Verbose modes 2 and 3
Clear all room preset configurations.
Clear a room preset.
Set the accessibility to front panel operation.
View the accessibility level for front panel operation.
View the signal presence status of all inputs. n = maximum number of inputs.
Verbose modes 2 and 3
NOTES:
X! = Input number
X$ = Name
X1* = Room number
X1( = Room preset number X2) = Front Panel Lockout mode
X2@ = Video signal status
1 through <maximum number of inputs>.
16 alphanumeric characters ([unassigned] for presets that have not been saved)
1 through 10
1 through 10 0 = unlock the front panel 1 = mode 1 (complete front panel lockout) 2 = mode 2 (tie configuration and preset management only, default)
0 = No signal detected 1 = Input signal detected
DXP HD 4K PLUS Series • SIS Configuration and Control 50
Page 59
Command ASCII Command
(Host to Switcher)
Device Commands
Verbose Mode
Set verbose mode
View verbose mode
Reset Mode
Reset flash memory
Reset all device settings to factory default
Absolute system reset
Reset all device settings and delete files
Reset mutes
Power Save Mode
24
24
24
24
EX2# CV} VrbX2#]
ECV} X2#]
EZFFF} Zpf]
EZXXX} Zpx]
EZQQQ} Zpq]
EZY} Zpy]
EZZ} Zpz]
Response
(Switcher to Host)
Additional Description
Enable or disable verbose mode and tagged responses, where additional information is provided in response to a query.
View the verbose mode.
Clear the flash memory.
Reset all device settings to factory default except unit name.
Reset all device settings, including DHCP (off) and IP settings. The default IP address after reset is
192.168.254.254.
Reset all device settings, excluding IP settings.
Unmute all muted outputs.
NOTE: In power save modes 1 and 2 (X2$ = 1 or 2), the cooling fans slow to save power.
Set power save mode
NOTE: The switcher returns to normal mode (X2$ = 0) when you use the front panel, issue the E0PSAV}
command, connect via PCS, or cycle power.
Set power save mode 2
NOTE: The switcher returns to normal mode (X2$ = 0) only when you issue the E0PSAV} command,
connect via PCS, or cycle power.
Set power save mode 0
View power save mode
NOTES:
X2# = Verbose mode
X2$ = Power save mode
EX2$PSAV} PsavX2$] Set the power save mode to X2$.
E2PSAV} Psav2]
E0PSAV} Psav0]
Set to normal operation (default).
EPSAV} X2$]
0 = clear or none (default for Telnet connections) 1 = verbose mode (default for RS-232 and USB connections) 2 = tagged responses for queries 3 = verbose mode and tagged queries 0 = normal operation (default) 1 = limited functionality — Turn off all functions except IP, USB,
and RS-232 ports, and slow fan speed. To return to mode 0: Press a front panel button, issue an SIS command, or cycle power.
2 = limited functionality — Turn off all functions except IP, USB,
and RS-232 ports and slow fan speed. Front panel is non-responsive. The unit responds only to SIS viewing commands and E 0PSAV}. To return to mode 0: Enter E 0PSAV} (only method).
DXP HD 4K PLUS Series • SIS Configuration and Control 51
Page 60
Command ASCII Command
]
version
version
kernel
model
upload date
indicator
(Host to Switcher)
Response
(Switcher to Host)
Information Requests
General information
NOTE: VX! XX@ is the video matrix size. AX! XX% is the audio matrix size.
I
VX!XX@•AX!XX%]
Info00*VX! XX@•AX!XX%]
Additional Description
View the number of inputs and outputs for video and audio connectors on the device.
Verbose modes 2 and 3
View firmware version
Q
X2%]
View the current firmware version.
View full firmware version
View detailed firmware version information
*Q
0Q
n.nn.nnnn]
X2%-X2^
1
-X2^
2
]
View the firmware version and build number.
View the boot loader, factory, and current user firmware versions.
X2% = boot loader version
1
X2^
= factory base firmware
2
X2^
= updated firmware
NOTE: For X2^, the following symbols may appear after the version number (see the example below):
* = The firmware version is the current or active version.
?.?? = Only the factory firmware version is loaded. This replaces the updated firmware version.
^ = The default factory firmware version is loaded instead of the listed version due to a mode 1 reset.
• ! = The current firmware version is corrupted.
Example response:
number
1.00-1.00.0000-b001(1.81LX-DXP-HD -Thu, 01 Jan 2015 00:01 UTC)-1.00.0000-b004*(1.91LX-DXP-HD -Mon, 16 Nov 2015 10:26 UTC)
boot loader
version
and time
description
factory base firmware version updated firmware version
View part number
View matrix status
NOTES:
X2% = Firmware version
X2^ = Verbose firmware version
X2& = Power supply
X2* = Temperature
X2( = Fan
N
S
<part number>]
X2&•X2*•X2(]
Sts00*X2&
X2*•X2(]
View the device part number.
View the power supply voltage, temperature, and fan speed status.
Verbose modes 2 and 3
n.nn
[version]([kernel]-[description]-[upload date and time])
In volts
In degrees Celsius
In RPM
DXP HD 4K PLUS Series • SIS Configuration and Control 52
Page 61
Command ASCII Command
(Host to Switcher)
Information Requests (continued)
View power supply status
View temperature
View fan speed
1S
2S
3S
IP Control Port Commands
IP Setup
Set DHCP mode
View DHCP mode
Set IP address
View IP address
Set subnet mask
View subnet mask
Set gateway IP address
View gateway IP address
View MAC address
View number of open connections
Reboot network
24
EX# DH} IdhX#]
EDH} X#]
24
EX2*CI} Ipi•X3)]
ECI} X3)]
24
EX3!CS} Ips•X3!]
ECS} X3!]
24
EX3@CG} Ipg•X3@]
ECG} X3@]
ECH} X3#]
ECC} X3$]
E2BOOT} Boot2]
Response
(Switcher to Host)
X2&]
Sts01*X2&]
X2*]
Sts02*X2*]
X2(]
Sts03*X2(]
Iph
X3#]
IccX3$]
Additional Description
View the power supply voltage.
Verbose modes 2 and 3
View the internal temperature.
Verbose modes 2 and 3
View the internal fan speed.
Verbose modes 2 and 3
Enable or disable DHCP.
View the DHCP mode setting.
Set the IP address.
View the current IP address.
Set the subnet mask.
View the subnet mask setting.
Set the gateway IP address.
View the gateway IP address setting.
00-05-A6-xx-xx-xx
Verbose modes 2 and 3
View the number of open connections.
Verbose modes 2 and 3
Restart the network after IP setting or DHCP changes.
NOTES:
X# = Enable or disable
X2& = Power supply
X2* = Temperature
X2( = Fan
X3) = IP address
X3! = Subnet mask
X3@ = Gateway address
X3# = MAC address
X3$ = Open connections
0 = disable 1 = enable
In volts
In degrees Celsius
In RPM
nnn.nnn.nnn.nnn (192.168.254.254 = default)
nnn.nnn.nnn.nnn (255.255.0.0 = default)
nnn.nnn.nnn.nnn (0.0.0.0 = default)
00-05-A6-xx-xx-xx
0-<maximum number of open connections>
DXP HD 4K PLUS Series • SIS Configuration and Control 53
Page 62
Command ASCII Command
(Host to Switcher)
IP Control Port Commands (continued)
Port Timeout
Set current port timeout
View current port timeout
Set global IP port timeout
View global IP port timeout
Device Name
Set device name
NOTES:
The first character must be a letter. The last character must not be a hyphen. No blank or space
characters are permitted. Uppercase and lowercase letters are interchangeable.
To set the device name to the factory default, enter a space for the device name. The default name is a
combination of the model name and the last three character pairs of the MAC address.
24
E0*X3%TC} Pti0*X3%]
E0TC} X3%]
E1*X3%TC} Pti1*X3%]
E1TC} X3%]
EX3^CN} Ipn•X3^]
Response
(Switcher to Host)
Pti0*X3%]
Pti1*X3%]
Additional Description
Set the duration of inactivity required to automatically terminate a connection on the current port.
View the duration of inactivity required to automatically terminate a connection on the current port.
Set the initial timeout value for any connection.
View the initial timeout value for any connection.
Set the device name.
View device name
NOTES:
X3% = Port timeout X3^ = Device name
ECN} X3^]
1 to 65000 in 10-second intervals (30 = default).
Maximum 63 alphanumeric characters or hyphens. The first character must be alpha. The last character cannot be a hyphen. No blank or space characters are permitted.
View the current device name.
DXP HD 4K PLUS Series • SIS Configuration and Control 54
Page 63
Command ASCII Command
(Host to Switcher)
Response
(Switcher to Host)
IP Control Port Commands (continued)
Date and time
Set date and time
View date and time
View GMT offset
View available time zones
EX3&CT} IptX3&]
ECT} X3*]
ECZ} X3(]
E*TZON}
<Multiple
X4)*X4!]> ]] occurs at the
end of the list.
Set time zone
NOTE: Use the View available time zones command for available values for X4).
EX4)*TZON} Tzon•X4)*X4!]
Additional Description
Set the date and time.
View the date and time.
View the GMT offset.
View a list of available time zones.
Set the time zone.
View time zone
Passwords
NOTES:
Passwords are case-sensitive.
The pipe (|) character is invalid for passwords.
A password cannot be a single space.
Set administrator password
Clear administrator password
NOTES:
X3& = Date and time
X3* = Date and time (view only)
X3( = GMT offset
X4) = Time zone
ETZON} X4)*X4!]
Tzon
X4)*X4!]
EX4@CA} Ipa•X4@]
E
CA} Ipa
In the format MM/DD/YYHH:mm:SS
MM = month: 01 (January) to 12 (December) DD = day: 01 to 31 (depending on the month) YY = year: 00 to 99 (last two digits) HH = hour: 00 to 23 mm = minute: 00 to 59 SS = second: 00 to 59
In the format DAY,DDMMMYYYYHH:mm:SS
DAY =day of the week: Mon to Sun DD = date: 01 to 31 (depending on the month) MMM = month: 01 to 12 YYYY = year: 2000 to 2099 HH = hour: 00 to 23 mm = minute: 00 to 59 SS = second: 00 to 59
-12:00 to +14:00
Time zone code (use the Read time zones command to determine the available time zones). The code is followed by an * in the response.
]
View the set time zone.
Verbose modes 2 and 3
Set the administrator password.
Reset or clear the administrator password.
X4! = Time zone description In the format (UTCX3()<Description>. This is the UTC equivalent for
a time zone as well as a general description of the geographical area.
X4@ = Password
0 to 128 characters
DXP HD 4K PLUS Series • SIS Configuration and Control 55
Page 64
Command ASCII Command
(Host to Switcher)
IP Control Port Commands (continued)
Passwords (continued)
Response
(Switcher to Host)
Additional Description
View administrator password
Set user password
Clear user password
View user password
Serial port configuration
Set serial port parameters
View port parameters
MKP Mode for Volume Control
Set the MKP mode
View the MKP mode
ECA} ****] or ]
EX4@CU} Ipu•X4@]
E
CU} Ipu
]
ECU} ****] or ]
EX4%*X4^,X4&,X4*,X4(CP}
CpnX4%CcpX4^,X4&,X4*,X4(]
EX4%CP} X4^,X4&,X4*,X4(]
EX5$SVOL} SvolX5$]
ESVOL} Svol]
View the administrator password. If there is a valid password, the response is ****]. If there is no password, the response is ].
Set the user password.
Reset or clear the user password.
View the user password. If there is a valid password, the response is ****]. If there is no password, the response is ].
Set the baud rate, parity, data bits, and stop bits for serial port X4%.
Set the number of volume steps (MKP mode) to X5$.
View the current MKP mode setting.
NOTES:
X4@ = Password X4% = Port number X4^ = Baud rate
X4& = Parity
X4* = Data bits X4( = Stop bits X5$ = MKP mode
NOTE: Entering the E ZQQQ} or E ZXXX} system reset command resets the MKP mode to the
factory default (mode 1).
0 to 128 characters
01 – 99 9600 (default), 19200, 38400, 115200
Odd, Even, None (default), Mark, Space
Enter only the first letter.
7, 8 (default) 1 (default), 2
Volume steps:
1 = Set to normal operation (default), 1-64 steps. 2 = Set MKP volume control to 1-100 steps.
DXP HD 4K PLUS Series • SIS Configuration and Control 56
Page 65

Configuration Software

The Extron Product Configuration Software (PCS) offers another way to control the switchers via USB or TCP/IP connection. The graphical interface includes many of the same functions as those on the device front panel and through SIS commands.
This section describes the software installation and communication. For detailed information about configuring the device with PCS, see the DXP HD 4K PLUS Series Help file. Topics in this section include:
Software Installation
Software Connection
Help File Access
PCS is compatible with most Microsoft® Windows operating systems. The software is available at www.extron.com.

Software Installation

To download PCS from the Extron website, locate it on the Download Center page or go to the PCS product page.

Software Download Center Page

Figure 33. Download Center Page on the Extron Website
DXP HD 4K PLUS Series • Configuration Software 57
Page 66
1. On the Extron website, select the Download tab (see figure 33, 1 on the previous
page).
2. From the left sidebar, click the Software link (2).
TIP: If PCS is featured in the left sidebar, click the PCS link to go directly to the PCS
product page (see PCS Product Page on the next page).
Figure 34. PCS Download Link
3. Click the P link (see figure 34, 1).
4. Locate PCS from the list of available software programs and click the Download link
(2) to the right of the name.
5. Submit any required information to start the download. Note where the file is saved.
6. Open the executable (.exe) file from the save location.
7. Follow the instructions that appear on the screen. By default, the installation creates a
directory in the Program Files or Program Files (x86) folder.
DXP HD 4K PLUS Series • Configuration Software 58
Page 67

PCS Product Page

Figure 35. PCS Product Page
1. In the Search field (see figure 35, 1), type PCS. A drop-down menu of selected search
results appears under the field.
2. Press <Enter> on the keyboard or select PCS from the drop-down menu.
3. Click the Download button (2).
4. Submit any required information to start the download. Note where the file is saved.
5. Open the executable (.exe) file from the save location.
6. Follow the instructions that appear on the screen. By default, the installation creates a
directory in the Program Files or Program (x86) folder.
DXP HD 4K PLUS Series • Configuration Software 59
Page 68

Software Connection

Open PCS from the Start menu or desktop shortcut. The Extron PCS window opens with the Device Discovery panel open. Connect to the switcher using the Device Discovery panel or the TCP/IP panel.
NOTE: Connecting to PCS returns the switcher to normal operation from power save
modes 1 and 2.
Figure 36. PCS Window
Offline device configuration is not supported with the DXP HD 4K PLUS Series, but the configuration screens and panels can still be viewed.
NOTES:
PCS versions prior to 2.0 do not have the Device Discovery feature. If possible,
update the PCS version from the Extron website. If that is not possible, connect to the switcher by choosing the connection method and submitting the required information in the current PCS version.
Verify that the current version of PCS supports the desired device by reviewing the
software Release Notes, also available on the Extron website.
DXP HD 4K PLUS Series • Configuration Software 60
Page 69

Device Discovery Panel

The Device Discovery panel displays accessible Extron devices connected directly to the PC or to a LAN or WAN. Devices are identified and sorted by model, IP address, device name, or connection method.
Figure 37. Device Discovery Panel
To sort the list of available devices:
1. Click the Device Discovery tab (see figure 37, 1).
2. Click the desired column heading (2) to sort the category in ascending or descending
order.
To connect to a device:
1. Click the Device Discovery tab (1).
2. Select the desired device (3).
3. Click the Connect button (5). A new device configuration tab opens.
To edit communication settings from the Device Discovery panel:
1. Click the Device Discovery tab (1).
2. Click the Edit button of the desired device (4). The Communication Settings dialog
box opens.
3. Enter the IP information (see
Communication Settings Panel on
page 67 for configuration details).
4. Finalize the settings in one of the following
ways:
Click the Apply button to accept the
changes and return to the Device
Discovery panel.
Click the Apply and Connect button
to accept the changes and connect to the selected device. A new device configuration tab opens.
Click the Cancel button to cancel any
pending changes and return to the Device Discovery panel.
DXP HD 4K PLUS Series • Configuration Software 61
Page 70

TCP/IP Panel

The TCP/IP panel connects PCS to a specific device through Ethernet.
Figure 38. TCP/IP Panel
1. Click the TCP/IP tab (see figure 38, 1).
2. In the IP Address field (2), enter the IP address of the desired device.
3. If required, enter the device password in the Password field (3).
NOTE: Select the Show Characters checkbox (see 5) to display the password
characters.
4. In the Telnet Port field (4), enter the Telnet port of the desired device.
5. Click the Connect button (6). A new device tab opens.
DXP HD 4K PLUS Series • Configuration Software 62
Page 71

Offline Device Preview

Opening a new device tab for an offline device displays the interface and configuration options for the chosen model without connecting to it. However, settings cannot be changed.
To open a switcher device tab:
1. In the Start-up drop-down menu, select New Configuration File. The New
Configuration File dialog box opens.
Figure 39. Configuration File Drop-Down Menu
NOTE: The Open Configuration File option is not available for the
DXP HD 4K PLUS Series.
Figure 40. New Configuration File Dialog Box (DXP 88 HD 4K PLUS Selected)
2. Select the desired device model from the Device Models list (see figure 40, 1).
3. Click the Configure button (2). A new offline device configuration tab opens.
DXP HD 4K PLUS Series • Configuration Software 63
Page 72

Help File Access

PCS contains two help files: one for PCS and one for the connected switcher.
The Product Configuration Software Help file contains information about PCS and how to use it. To access the help file, click Extron PCS Help from the Software menu in the top right corner.
Figure 41. Software Menu
The DXP HD 4K PLUS Series Help file contains information about configuring the connected switcher. To access the help file, either connect to a device (see Software Connection on page 60) or open an offline device tab (see Offline Device Preview on the previous page). From the Device menu, click [product] Help. The actual option displays the name of the connected device.
Figure 42. Device Menu
DXP HD 4K PLUS Series • Configuration Software 64
Page 73

Internal Web Page

This section provides procedures for accessing and using the DXP HD 4K PLUS internal web page. Topics in this section include:
Web Page Access
Web Page Components
The internal web page displays information about the device and provides basic configuration options. For more detailed configuration options, use SIS commands (see SIS
Configuration and Control, beginning on page 35) or PCS (see Configuration Software,
beginning on page 57, and the DXP HD 4K PLUS PCS help file).

Web Page Access

To access the internal web page:
1. Connect the switcher to a LAN or WAN using the rear panel LAN connector (see
Connecting to the LAN Port on page 9).
2. On a connected PC, open a web browser.
NOTES:
The internal web page does not support compatibility mode in Microsoft
Internet Explorer®.
If the Ethernet connection to the switcher is unstable, try turning off the proxy
server in the web browser.
3. Enter the IP address of the device in the browser Address field.
NOTE: The default IP address is 192.168.254.254.
4. Press the <Enter> key on the keyboard.
5. The switcher checks if the device is password-protected and performs one of the
following:
If the device is not password-protected, the web page opens.
If the device is password-protected, enter a user name (user or admin) in the User
Name field and the password in the Password field when prompted.
6. Click the OK button.
DXP HD 4K PLUS Series • Internal Web Page 65
Page 74

Web Page Components

Input Status Panel
1
Output Status Panel
2
Communication Settings Panel
3
Figure 43. Internal Web Page
Device Info Panel
4
Date/Time Settings Panel
5
Passwords Panel
6
Configure This Device Panel
7

Input Status Panel

The Input Status panel (see figure 43, 1) displays information about the connected inputs. The number of inputs displayed depends on the number of inputs available on the DXP HD 4K PLUS Series model.
Each input is identified by number in the left column. For each input, the following information is displayed:
Input name — Displays the name of the input.
Signal type — Displays the signal type of the input.
HDCP encryption — Displays the HDCP encryption status of the input (see the table
below for symbol definitions).
Symbol Definition
The signal is HDCP encrypted.
The signal is not encrypted.
No Signal There is no signal detected.
Unable to determine the HDCP status.
DXP HD 4K PLUS Series • Internal Web Page 66
Page 75

Output Status Panel

The Output Status panel (see figure 43, 2, on the previous page) displays information about the connected outputs. The number of outputs displayed depends on the number of outputs available on the DXP HD 4K Series model. Each output is identified by a number in the left column. For each output, the following information is displayed:
Output name — Displays the name of the output.
Output format — Displays the format of the output.
HDCP compliance — Displays the HDCP compliance status of each output (see the table
below for symbol definitions).
Symbol Definition
The display is HDCP compliant. Either:
The display is connected and supports HDCP but is not currently
encrypted, or
The display is connected, supports HDCP, and is currently encrypted.
The display is not HDCP compliant.
- Unable to determine the HDCP status.
No Display There is no display detected.

Communication Settings Panel

The Communication Settings panel (see figure 43, 3) enables you to configure TCP/IP settings and displays RS-232 settings (the RS-232 settings cannot be edited).
To configure the TCP/IP settings, click the Edit button in the Communication Settings panel. The Communication Settings dialog box opens.
Figure 44. Communication Settings Dialog Box
NOTE: The hostname is generated from the device name. To change it, see Setting
the device name on the next page.
DXP HD 4K PLUS Series • Internal Web Page 67
Page 76
To obtain an IP address automatically:
1. Select the Use DHCP checkbox.
2. Click the Apply button. The dialog box closes.
To set a static IP address:
1. Ensure the Use DHCP checkbox is not selected.
2. In the IP Address field, enter an IP address.
3. In the Subnet Mask field, enter the subnet mask if required.
4. In the Default Gateway field, enter the default gateway if required.
5. Click the Apply button. The dialog box closes.
To reset all communication settings to the default values:
Click the Reset to Default button. The following settings are reset:
DHCP is disabled.
The IP address is set to 192.168.254.254.
The subnet mask is set to 255.255.0.0.
The default gateway is set to 0.0.0.0.
To cancel pending changes:
Click the Cancel button. The dialog box closes.

Device Info Panel

The Device Info panel (see figure 43, 4 on page 66) displays information about the device with options to edit the device name and update firmware.
Setting the device name
To edit the device name or hostname, click the Edit button in the Device Info panel. The
Device Name dialog box opens.
Figure 45. Device Name Dialog Box
To change the name:
1. In the Enter a Device Name field, enter a name for the DXP.
2. Click the Apply button. The dialog box closes.
To reset the name to the default value:
1. Click the Reset to Default button.
2. Click the Apply button. The dialog box closes.
To cancel pending changes:
Click the Cancel button. The dialog box closes.
DXP HD 4K PLUS Series • Internal Web Page 68
Page 77
Updating firmware
NOTE: If necessary, download firmware updates from www.extron.com.
To update the firmware, click the Update button in the Device Info panel. The Firmware
Update dialog box opens.
Figure 46. Firmware Update Dialog Box
To update the firmware:
1. Click the Browse button. The File Upload dialog box opens.
2. Navigate to the location of the firmware file. Valid firmware files have an .eff extension.
3. Select the file and click the Open button. The File Upload dialog box closes.
4. Click the Upload button. The Firmware Update dialog box closes.
While the firmware is being updated, status messages are displayed, indicating when the firmware is uploading, initializing, then installing. The DXP reboots, then displays a message indicating that the firmware update is complete.
To cancel pending changes:
Click the Cancel button. The dialog box closes.

Date/Time Settings Panel

The Date/Time Settings panel (see figure 43, 5, on page 66) displays the date and time on the device and provides options to set the device date and time automatically or manually.
Updating date and time automatically
This method sets the device date and time to the same date and time of the PC. To do this, click the Sync to PC button in the Date/Time Settings panel.
Updating date and time manually
With this method, each value of the date and time must be set. To edit the date and time manually, click the Set Manually button in the
Date/Time Settings panel (see
at right). The Date and Time Settings dialog box opens.
in the figure
1
DXP HD 4K PLUS Series • Internal Web Page 69
Page 78
Figure 47. Date and Time Settings Dialog Box
To set the date and time:
1. Set the date by one of the following methods:
Click the Today button to set the date to the current date on the PC (see figure 47,
).
1
Select the date from the calendar by doing either of the following:
Click the left and right arrow buttons in the calendar heading (
Click the drop-down menu next to the calendar month and year (
select the desired month and year. Click the OK button to accept the selected settings or the Cancel button to cancel pending selections.
2. To set the time, click the up and down arrow buttons for each field to set the hours,
minutes, seconds, and AM or PM as desired. Alternatively, enter the desired value in each field.
3. Click the Apply button. The dialog box closes and the new values are applied.
To cancel pending changes:
Click the Cancel button. The dialog box closes.
2
).
3
), and
DXP HD 4K PLUS Series • Internal Web Page 70
Page 79

Passwords Panel

The Passwords panel (see figure 43, 6 on page 66) provides an option to set administrator or user passwords. To assign passwords, click the Set button in the
Passwords panel. The Passwords dialog box opens. (By default, both passwords are set to
a carriage return.)
Figure 48. Passwords Dialog Box
To assign an administrator password:
1. In the Administrator Password field, enter the new password.
2. In the Confirm Password field directly under the Administrator Password field, enter
the same password from the field above.
3. Click the Apply button. The dialog box closes.
To assign a user password:
1. Ensure an administrator password is assigned.
2. In the User Password field, enter the new password.
3. In the Confirm Password field directly under the User Password field, enter the same
password from the field above.
4. Click the Apply button. The dialog box closes.
To remove a password:
1. In either the Administrator Password or User Password field, delete any existing
password, leaving the field blank.
2. In the corresponding Confirm Password field, press the <Space> key on the keyboard.
3. Click the Apply button. The dialog box closes.
To cancel pending changes:
Click the Cancel button. The dialog box closes.

Configure This Device Panel

This panel (see figure 43, 7, on page 66) contains a link to the Download page on the Extron website. From this page you can download and install the PCS configuration program. This software enables you to configure the input and output, set audio connections, manage EDID files, and so on.
DXP HD 4K PLUS Series • Internal Web Page 71
Page 80

Reference Information

This section provides reference information on the DXP HD 4K PLUS Series. The following topics are discussed:
Mounting the Switcher
Network Setup

Mounting the Switcher

The DXP HD 4K PLUS series switchers can be placed on a table top (with the four provided rubber feet attached) or mounted to a standard 19-inch rack.

UL Guidelines for Rack Mounting

The following Underwriters Laboratories (UL) guidelines pertain to the installation of the DXP into a rack:
Elevated operating ambient temperature — If the equipment is installed in a closed
or multi-unit rack assembly, the operating ambient temperature of the rack environment may be greater than room ambient. Therefore, consider installing the equipment in an environment compatible with the maximum ambient temperature (Tma) specified by Extron.
Reduced air flow — Install the equipment in the rack so that the amount of air flow
required for safe operation of the equipment is not compromised.
Mechanical loading — Mount the equipment in the rack so that uneven mechanical
loading does not create a hazardous condition.
Circuit overloading — When connecting the equipment to the supply circuit,
consider the connection of the equipment to the supply circuit and the effect that circuit overloading might have on overcurrent protection and supply wiring. Consider equipment nameplate ratings when addressing this concern.
Reliable earthing (grounding) — Maintain reliable grounding of rack-mounted
equipment. Pay particular attention to supply connections other than direct connections to the branch circuit (such as the use of power strips).

Rack Mounting Procedures

Using a 19-inch rack shelf kit (available at www.extron.com), mount the unit to the rack, following the instructions provided with the mounting kit.
DXP HD 4K PLUS Series • Reference Information 72
Page 81

Network Setup

What is an IP Address?

An IP address is a 32-bit binary number that is used to identify each device on an Ethernet network. This number is usually represented by four decimal numbers (called “octets”), each in the range of 0 through 255 and separated by dots; for example, 198.123.34.240. This is called “dotted decimal notation.”
An IP address is divided into two parts:
Network identifier
Host identifier
Each address on a given network must have the same network identifier value but have a unique host identifier. As a result, there are different classes of addresses that define the range of valid addresses and the parts of the address that are used for the network and host identifiers.
The most common IP address classes are:
Class Name Valid Address Range Identifier Arrangement
Class A 0.0.0.1 to 127.255.255.254
Class B 128.0.0.1 to 191.255.255.254
Class C 192.0.0.1 to 223.255.255.254
NNN.HHH.HHH.HHH
NNN.NNN.HHH.HHH
NNN.NNN.NNN.HHH
NNN refers to the network identifier and HHH refers to the host identifier.

Choosing IP Addresses

If the computer and the DXP are directly connected or connected via their own independent network, follow the guidelines below for choosing the IP addresses.
However, if you intend to connect your computer and switcher to an existing network, you need to advise the network administrator and ask the administrator to allocate suitable IP addresses.
On an independent network, it is generally recommended that you use the Class C format (from 192.0.0.1 to 223.255.255.254).
There are two rules for choosing IP addresses:
Network identifier must be the same for each IP address
Host identifier must be unique for each address.
Applying these rules to Class C addresses, the first three decimal values of your IP address must all be the same while the last value is used to uniquely identify each device.
The following is an example of a valid Class C addressing scheme:
Device IP Address
Matrix Switcher Control Software computer 192.168.180.41
DXP HD 4K PLUS switcher 192.168.180.42
NOTE: The host identifiers (41 and 42 in the above example) do not need to be
sequential or in any particular order. However, it is recommended that you group the numbers for simplicity.
DXP HD 4K PLUS Series • Reference Information 73
Page 82

Subnet Mask

The following is an example of an invalid Class C addressing scheme:
Device IP Address
Matrix Switcher Control Software computer 168.192.180.41
DXP HD 4K PLUS switcher 192.168.180.42
NOTE: The above addresses are invalid because the network identifier for each
address is not the same even though each IP address is unique.
You can perform a test from your computer to check that a device at a particular address is responding correctly or to determine its address (see Pinging for the IP Address).
The subnet mask is another 32-bit binary number that is used to “mask” certain bits of the IP address. This provides a method of extending the number of network options for a given IP address. It works by allowing part of the host identifier to be used as a subnet identifier.
It is important that you set the correct value for the subnet mask. The basic values depend on the class of IP address being used.
Class Name Subnet Mask
Class A 255.0.0.0
Class B 255.255.0.0
Class C 255.255.255.0
(See Subnetting, a Primer, on page 77, for more information.)

Pinging for the IP Address

To access the DXP switcher via the Ethernet port, you need the switcher IP address. If the address has been changed to an address comprised of words and characters, the actual numeric IP address can be determined using the Ping utility. If the address has not been changed, the factory-specified default is 192.168.254.254.
Ping can also be used to test the Ethernet link to the DXP
switcher.
Ping to determine Extron IP address
The Ping utility is available at the command prompt. Ping tests the Ethernet interface between the computer and the DXP switcher. Ping can also be used to determine the actual numeric IP address from an alias and to determine the web address.
Ping the switcher as follows:
1. From the Windows Start menu, select Run... . The Run window opens.
2. In the Open text field, enter command.
3. Click OK. A command window opens.
DXP HD 4K PLUS Series • Reference Information 74
Page 83
4. At the command prompt, enter ping IP address. The computer returns a display
similar to figure 49.
The line Pinging ... reports the actual numeric IP address, regardless of whether you entered the actual numeric IP address or an alias name.
Figure 49. Ping Response

Connecting as a Telnet Client

The Telnet utility is available from the command prompt (you may need to install the Telnet client on your PC first). Telnet allows you to input SIS commands to the DXP switcher from the PC via the Ethernet link and the LAN.
Starting Telnet
Access the command prompt and start Telnet as follows:
1. On the Start menu, enter telnet in the Search field.
2. Click OK. The computer returns a display similar to figure 50.
Figure 50. Telnet Screen
Operating using Telnet
It is not the intention of this guide to detail all of the operations and functionality of Telnet. However, some basic level of understanding is necessary for operating the DXP switcher via Telnet.
DXP HD 4K PLUS Series • Reference Information 75
Page 84
Connecting to the DXP (Open command)
Connect to the DXP switcher using the Open command. After your computer is connected to the switcher, you can enter the SIS commands the same as you would if you were using the RS-232 link.
Connect to the DXP as follows:
1. At the Telnet prompt, enter open IP address.
If the switcher is not password-protected, no further prompts are displayed
until you disconnect from the DXP switcher.
If the switcher is password-protected, Telnet displays the password prompt.
2. If necessary, enter the password at the password prompt.
Connection to the switcher via the Ethernet can be password-protected. There are two levels of password protection: administrator and user.
A person logged on as an administrator has full access to all DXP switching
capabilities and editing functions.
Users can select test patterns, mute or unmute the output, select a blue screen,
and view all settings with the exception of passwords. By default, the switcher is delivered with both passwords set to “carriage return.”
When you are logged in, the switcher returns either Login Administrator or Login
User. No further prompts are displayed until you disconnect from the DXP switcher.
Escape character and Esc key
Many SIS commands include the keyboard <Esc> key. Consequently, some confusion may exist between the Escape character and the <Esc> key.
When Telnet is first started, the utility advises that the Escape character isCtrl+].” This means that the Telnet Escape character is a key combination: the <Ctrl> key and the <]> key pressed simultaneously. Pressing these keys displays the Telnet prompt while leaving the connection to the DXP switcher intact.
Local echo
Once your computer is connected to the DXP switcher, by default Telnet does not display your keystrokes on the screen. SIS commands are entered blindly, and only the SIS responses are displayed on the screen. To command Telnet to show all keystrokes, enter
set local_echo at the Telnet prompt before you open the connection to the switcher.
With local echo turned on, keystrokes and the switcher responses are displayed on the same line.
Example: 1*1!In1 Out1 All,
where 1*1! is the SIS command and In1 Out1 All is the response.
Note that all keystrokes are displayed, even those that should be masked, such as the password entry. For example, when entering a password with local echo turned on, you see a display such as a*d*m*i*n*, where admin is the keyed-in password and ***** is the masked response.
Local echo can be turned off by entering unset local_echo at the Telnet prompt. If your computer is connected to the DXP switcher, and you need to access the Telnet prompt to turn local echo off, enter the Escape sequence (<Ctrl + ]>).
DXP HD 4K PLUS Series • Reference Information 76
Page 85
Setting carriage return-line feed
T
Octets
Unless commanded otherwise, Telnet transmits a line feed character only (no carriage return) to the connected switcher when you press the <Enter> key. This is the correct setting for SIS communication with the switcher. The Telnet set crlf command forces Telnet to transmit carriage return and line feed characters when <Enter> is pressed; however, if crlf is set, the SIS link with the switcher does not function properly.
Closing the link to the switcher
To close the link to the switcher, access the Telnet prompt by entering the escape sequence (<Ctrl +
Help
For Telnet command definitions, enter ? at the Telnet prompt.
Exiting Telnet (Quit command)
Exit the Telnet utility by entering quit at the Telnet prompt. If you are connected to the DXP switcher, access the Telnet prompt by entering the Escape sequence (<Ctrl + ]>).

Subnetting, a Primer

A subnet is a subset of a network — a set of IP devices that have portions of their IP addresses in common. It is not the purpose of this manual to describe TCP/IP protocol in detail. However, some understanding of TCP/IP subnetting is necessary in order to understand the interaction of the DXP switcher and the mail server gateway. To understand subnetting at the level required to install and operate the DXP switcher, you must understand the concepts of a gateway, local and remote devices, IP addresses and octets, and subnet masks and octets.
]
>). At the Telnet prompt, enter close.
Gateways
The DXP switcher can communicate with the e-mail server that it uses for e-mail notification directly (if they are on the same subnet), or the communication can be routed via a gateway (a computer that provides a link between different subnets).
IP addresses and octets
Valid IP addresses consist of four 1-, 2-, or 3-digit numeric sub-fields, called “octets,” which are separated by dots (see figure 51). Each octet can be numbered from 000 through 255. Leading zeros, up to three digits total per octet, are optional. Values of 256 and above are invalid.
ypical IP Address:
Figure 51. IP Address and Octets
192.168.254.254
DXP HD 4K PLUS Series • Reference Information 77
Page 86
Subnet masks and octets
Octets
compared between two IP addresses
.
The subnet mask (see figure 52) is used to determine whether the local and remote devices are on the same subnet or different subnets. The subnet mask consists of four numeric octets separated by dots. Each octet can be numbered from 000 through 255. Leading zeros, up to three digits total per octet, are optional. Each octet typically contains either 255 or 0. The octets determine whether or not the same octets of two IP addresses should be compared when determining if two devices are on the same subnet.
255 indicates that this octet is
.
255.255.0.0Typical Subnet Mask:
0 indicates that this octet is not compared between two IP addresses
Figure 52. Subnet Mask and Octets
Determining whether devices are on the same subnet
To determine the subnet, the local device IP address is compared to the remote device IP address (see figure 53). The octets of each address are compared or not, depending on the value in the related subnet mask octet.
If a subnet mask octet contains the value 255, the related octets of the local device
address and the remote device IP address are unmasked.
Unmasked octets are compared (indicated by ? in figure 53).
If the subnet mask octet contains the value 0, the related octets of the local device and
remote device IP addresses are masked.
Masked octets are not compared (indicated by n in figure 53).
If the unmasked octets of the two IP addresses match (indicated by = in example 1 of figure 53), the two addresses are on the same subnet.
If the two unmasked fields do not match (indicated by an unequal sign in figure 53, examples 2 and 3), the addresses are not on the same subnet.
Example 1 Example 2
Local IP Address:
Subnet Mask:
Remote IP Address:
Match?:
192.168.254.254
255.255.0.0 (?.?.X.X)
192.168.2.25 = . = .X.XMatch
(Same subnet) (Different subnet) (Different subnet)
192.168.254.254
255.255.0.0 (?.?.X.X)
190.190.2.25 . .X.XNo match
Example 3
192.168.254.254
255.255.0.0 (?.?.X.X)
192.190.2.25 = . .X.XNo match
Figure 53. Comparing the IP Addresses
DXP HD 4K PLUS Series • Reference Information 78
Page 87
Extron Warranty
Extron Electronics warrants this product against defects in materials and workmanship for a period of three years from the date of purchase. In the event of malfunction during the warranty period attributable directly to faulty workmanship and/or materials, Extron Electronics will, at its option, repair or replace said products or components, to whatever extent it shall deem necessary to restore said product to proper operating condition, provided that it is returned within the warranty period, with proof of purchase and description of malfunction to:
USA, Canada, South America, and Central America:
Extron Electronics 1230 South Lewis Street Anaheim, CA 92805 U.S.A.
Europe and Africa:
Extron Europe Hanzeboulevard 10 3825 PH Amersfoort The Netherlands
Asia:
Extron Asia Pte Ltd 135 Joo Seng Road, #04-01 PM Industrial Bldg. Singapore 368363 Singapore
This Limited Warranty does not apply if the fault has been caused by misuse, improper handling care, electrical or mechanical abuse, abnormal operating conditions, or if modifications were made to the product that were not authorized by Extron.
Japan:
Extron Electronics, Japan Kyodo Building, 16 Ichibancho Chiyoda-ku, Tokyo 102-0082 Japan
China:
Extron China 686 Ronghua Road Songjiang District Shanghai 201611 China
Middle East:
Extron Middle East Dubai Airport Free Zone F13, PO Box 293666 United Arab Emirates, Dubai
NOTE: If a product is defective, please call Extron and ask for an Application Engineer to receive an RA (Return
Authorization) number. This begins the repair process.
USA: 714.491.1500 or 800.633.9876 Europe: 31.33.453.4040 Asia: 65.6383.4400 Japan: 81.3.3511.7655
Units must be returned insured, with shipping charges prepaid. If not insured, you assume the risk of loss or damage during shipment. Returned units must include the serial number and a description of the problem, as well as the name of the person to contact in case there are any questions.
Extron Electronics makes no further warranties either expressed or implied with respect to the product and its quality, performance, merchantability, or fitness for any particular use. In no event will Extron Electronics be liable for direct, indirect, or consequential damages resulting from any defect in this product even if Extron Electronics has been advised of such damage.
Please note that laws vary from state to state and country to country, and that some provisions of this warranty may not apply to you.
Loading...