Extron electronics DTP T SW4 HD 4K User Manual

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DTPTSW4HD4K

Four Input Switcher with Integrated DTP Transmitter

User Guide

DTP Systems

68‑2916‑01 Rev. B

09 17

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Safety Instructions

Safety Instructions • English

WARNING: This symbol, , when used on the product, is intended to

alert the user of the presence of uninsulated dangerous voltage within the product’s enclosure that may present a risk of electric shock.

ATTENTION: This symbol, , when used on the product, is intended

to alert the user of important operating and maintenance (servicing) instructions in the literature provided with the equipment.

For information on safety guidelines, regulatory compliances, EMI/EMF compatibility, accessibility, and related topics, see the Extron Safety and Regulatory Compliance Guide, part number 68-290-01, on the Extron website,

www.extron.com.

Sicherheitsanweisungen • Deutsch

WARNUNG: Dieses Symbol auf dem Produkt soll den Benutzer darauf

aufmerksam machen, dass im Inneren des Gehäuses dieses Produktes gefährliche Spannungen herrschen, die nicht isoliert sind und die einen elektrischen Schlag verursachen können.

VORSICHT: Dieses Symbol auf dem Produkt soll dem Benutzer in der im

Lieferumfang enthaltenen Dokumentation besonders wichtige Hinweise zur Bedienung und Wartung (Instandhaltung) geben.

Weitere Informationen über die Sicherheitsrichtlinien, Produkthandhabung, EMI/EMF-Kompatibilität, Zugänglichkeit und verwandte Themen finden Sie in den Extron-Richtlinien für Sicherheit und Handhabung (Artikelnummer 68-290-01) auf der Extron-Website, www.extron.com.

Instrucciones de seguridad • Español

ADVERTENCIA: Este símbolo, , cuando se utiliza en el producto,

avisa al usuario de la presencia de voltaje peligroso sin aislar dentro del producto, lo que puede representar un riesgo de descarga eléctrica.

ATENCIÓN: Este símbolo, , cuando se utiliza en el producto,

avisa al usuario de la presencia de importantes instrucciones de uso y mantenimiento recogidas en la documentación proporcionada con el equipo.

Para obtener información sobre directrices de seguridad, cumplimiento de normativas, compatibilidad electromagnética, accesibilidad y temas relacionados, consulte la Guía de cumplimiento de normativas y seguridad de Extron, referencia 68-290-01, en el sitio Web de Extron, www.extron.com.

Instructions de sécurité • Français

AVERTISSEMENT : Ce pictogramme, , lorsqu’il est utilisé sur le

produit, signale à l’utilisateur la présence à l’intérieur du boîtier du produit d’une tension électrique dangereuse susceptible de provoquer un choc électrique.

ATTENTION : Ce pictogramme, , lorsqu’il est utilisé sur le produit,

signale à l’utilisateur des instructions d’utilisation ou de maintenance importantes qui se trouvent dans la documentation fournie avec le matériel.

Pour en savoir plus sur les règles de sécurité, la conformité à la réglementation, la compatibilité EMI/EMF, l’accessibilité, et autres sujets connexes, lisez les informations de sécurité et de conformité Extron, réf. 68-290-01, sur le site Extron, www.extron.com.

Istruzioni di sicurezza • Italiano

AVVISO: Il simbolo, , se usato sul prodotto, serve ad avvertire l’utente

della presenza di tensione non isolata pericolosa all’interno del contenitore del prodotto che può costituire un rischio di scosse elettriche.

ATTENTZIONE: Il simbolo, , se usato sul prodotto, serve ad avvertire

l’utente della presenza di importanti istruzioni di funzionamento e manutenzione nella documentazione fornita con l’apparecchio.

Per informazioni su parametri di sicurezza, conformità alle normative, compatibilità EMI/EMF, accessibilità e argomenti simili, fare riferimento alla Guida alla conformità normativa e di sicurezza di Extron, cod. articolo 68-290-01, sul sito web di Extron, www.extron.com.

Instrukcje bezpieczeństwa • Polska

OSTRZEŻENIE: Ten symbol, , gdy używany na produkt, ma na celu

poinformować użytkownika o obecności izolowanego i niebezpiecznego napięcia wewnątrz obudowy produktu, który może stanowić zagrożenie porażenia prądem elektrycznym.

UWAGI: Ten symbol, , gdy używany na produkt, jest przeznaczony do

ostrzegania użytkownika ważne operacyjne oraz instrukcje konserwacji (obsługi) w literaturze, wyposażone w sprzęt.

Informacji na temat wytycznych w sprawie bezpieczeństwa, regulacji wzajemnej zgodności, zgodność EMI/EMF, dostępności i Tematy pokrewne, zobacz Extron bezpieczeństwa i regulacyjnego zgodności przewodnik, część numer 68‑290‑01, na stronie internetowej Extron, www.extron.com.

Инструкция по технике безопасности • Русский

ПРЕДУПРЕЖДЕНИЕ: Данный символ, , если указан

на продукте, предупреждает пользователя о наличии неизолированного опасного напряжения внутри корпуса продукта, которое может привести к поражению электрическим током.

ВНИМАНИЕ: Данный символ, , если указан на продукте,

предупреждает пользователя о наличии важных инструкций по эксплуатации и обслуживанию в руководстве, прилагаемом к данному оборудованию.

Для получения информации о правилах техники безопасности, соблюдении нормативных требований, электромагнитной совместимости (ЭМП/ЭДС), возможности доступа и других вопросах см. руководство по безопасности и соблюдению нормативных требований Extron на сайте Extron: ,

www.extron.com, номер по каталогу ‑ 68‑290‑01.

安全说明 • 简体中文

警告：产品上的这个标志意在警告用户该产品机壳内有暴露的危险电压，

有触电危险。

注意：产品上的这个标志意在提示用户设备随附的用户手册中有

重要的操作和维护(维修）说明。

关于我们产品的安全指南、遵循的规范、EMI/EMF 的兼容性、无障碍使用的特性等相关内容，敬请访问 Extron 网站 , www.extron.com，参见

Extron 安全规范指南，产品编号 68-290-01。

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安全記事 • 繁體中文

警告: 若產品上使用此符號，是為了提醒使用者，產品機殼內存在著

可能會導致觸電之風險的未絕緣危險電壓。

注意若產品上使用此符號，是為了提醒使用者，設備隨附的用戶手冊中有

重要的操作和維護（維修）説明。

有關安全性指導方針、法規遵守、EMI/EMF 相容性、存取範圍和相關主題的詳細資訊，請瀏覽 Extron 網站：www.extron.com，然後參閱《Extron 安全性與法規遵守手冊》，準則編號 68‑290‑01。

安全上のご注意 • 日本語

警告: この記号が製品上に表示されている場合は、筐体内に絶縁されて

いない高電圧が流れ、感電の危険があることを示しています。

注意:この記号が製品上に表示されている場合は、本機の取扱説明書に

記載されている重要な操作と保守(整備 )の指示についてユーザーの注意を喚起するものです。

安全上のご注意、法規厳守、EMI/EMF適合性、その他の関連項目については、エクストロンのウェブサイト www.extron.com より『 Extron Safety and Regulatory Compliance Guide』 ( P/N 68-290-01) をご覧ください。

안전 지침 • 한국어

경고: 이 기호 가 제품에 사용될 경우, 제품의 인클로저 내에 있는

접지되지 않은 위험한 전류로 인해 사용자가 감전될 위험이 있음을 경고합니다.

주의: 이 기호 가 제품에 사용될 경우, 장비와 함께 제공된 책자에 나와

있는 주요 운영 및 유지보수(정비) 지침을 경고합니다.

안전 가이드라인, 규제 준수, EMI/EMF 호환성, 접근성, 그리고 관련 항목에 대한 자세한 내용은 Extron 웹 사이트(www.extron.com)의 Extron 안전 및 규제 준수 안내서, 68‑290‑01 조항을 참조하십시오.

Trademarks

All trademarks mentioned in this guide are the properties of their respective owners. The following registered trademarks(

), registered service marks(

), and trademarks(TM) are the property of RGBSystems, Inc. or

ExtronElectronics (see the current list of trademarks on the Terms of Use page at www.extron.com):

Registered Trademarks (

)

Extron, Cable Cubby, ControlScript, CrossPoint, DTP, eBUS, EDID Manager, EDID Minder, Flat Field, FlexOS, Global Configurator, GlobalScripter, GlobalViewer, Hideaway, IPIntercom, IPLink, KeyMinder, LinkLicense, LockIt, MediaLink, MediaPort, NetPA, PlenumVault, PoleVault, PowerCage, PURE3, Quantum, SoundField, SpeedMount, SpeedSwitch, SystemINTEGRATOR, TeamWork, TouchLink, V‑Lock, VideoLounge, VN‑Matrix, VoiceLift, WallVault, WindoWall, XTP, and XTPSystems

Registered Service Mark

(SM)

: S3 Service Support Solutions

Trademarks (™

)

AAP, AFL (Accu‑RateFrameLock), ADSP(Advanced Digital Sync Processing), Auto‑Image, CableCover, CDRS(ClassD Ripple Suppression), Codec Connect™, DDSP(Digital Display Sync Processing), DMI (DynamicMotionInterpolation), DriverConfigurator, DSPConfigurator, DSVP(Digital Sync Validation Processing), eLink, Entwine, EQIP, EverLast, FastBite, FOX, FOXBOX, HyperLane, IP Intercom HelpDesk, MAAP, MicroDigital, Opti‑Torque, ProDSP, QS‑FPC(QuickSwitch Front Panel Controller), Room Agent, Scope‑Trigger, ShareLink, Show Me, SIS, SimpleInstructionSet, Skew‑Free, SpeedNav, StudioStation, Triple‑Action Switching, True4K, Vector™ 4K, WebShare, XTRA, ZipCaddy, and ZipClip

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FCC Class A Notice

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part15 of the FCC rules. The ClassA limits provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause interference. This interference must be corrected at the expense of the user.

NOTES:

• This unit was tested with shielded I/O cables on the peripheral devices. Shielded

cables must be used to ensure compliance with FCC emissions limits.

• For more information on safety guidelines, regulatory compliances, EMI/EMF

compatibility, accessibility, and related topics see the “Extron Safety and

Regulatory Compliance Guide” on the Extron website.

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Conventions Used in this Guide

Notifications

The following notifications are used in this guide:

CAUTION: Risk of minor personal injury. ATTENTION : Risque de blessuremineure.

ATTENTION:

• Risk of property damage.

• Risque de dommages matériels.

NOTE: A note draws attention to important information.

TIP: A tip provides a suggestion to make working with the application easier.

Software Commands

Commands are written in the fonts shown here:

^AR Merge Scene,,0p1 scene 1,1 ^B 51 ^W^C.0

[01] R 0004 00300 00400 00800 00600 [02] 35 [17] [03]

E X! *X1&* X2)* X2#* X2! CE}

NOTE: For commands and examples of computer or device responses used in this

guide, the character “0” is used for the number zero and “O” is the capital letter “o.”

Computer responses and directory paths that do not have variables are written in the font shown here:

Reply from 208.132.180.48: bytes=32 times=2ms TTL=32

C:\Program Files\Extron

Variables are written in slanted form as shown here:

ping xxx.xxx.xxx.xxx —t

SOH R Data STX Command ETB ETX

Selectable items, such as menu names, menu options, buttons, tabs, and field names are written in the font shown here:

From the File menu, select New. Click the OK button.

Specifications Availability

Product specifications are available on the Extron website, www.extron.com.

Extron Glossary of Terms

A glossary of terms is available at http://www.extron.com/technology/glossary.aspx.

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Introduction ................................................1

About this Guide .................................................. 1

About the DTPTSW4HD4K Switcher ............... 1

Features .............................................................. 2

Installation .................................................. 4

Installation Overview ............................................ 4

Rear Panel Features ............................................ 5

Wiring Connections ............................................. 7

Power Connector ............................................ 7

Contact Closure Connectors ........................... 9

Tally Out Connectors ....................................... 9

TP Connector and Cable

Recommendations ........................................ 10

Over TP RS-232 and IR Connector ................ 11

Remote RS-232 Control Connector ............... 11

Auto-Input Switching ..................................... 12

Securing the HDMI Connector ........................... 12

Operation..................................................13

Front Panel Features .......................................... 13

Operations......................................................... 14

Powering on the Switcher .............................. 14

Selecting an Input .......................................... 14

Contact/Tally Modes .......................................... 15

Contact/Tally Mode 0 ..................................... 16

Contact/Tally Mode 1 ..................................... 17

Contact/Tally Mode 2 ..................................... 19

Control Processor Configuration

for Contact/Tally Modes ................................. 23

Resetting ........................................................... 24

Front Panel Lock (Executive Mode) ................ 24

Connecting to the USB Port .......................... 24

EDID Minder ...................................................... 27

HDCP ................................................................ 28

TMDS output format ...................................... 28

Color depth and deep color support .............. 28

Product Conﬁguration Software .................29

Downloading PCS Software .............................. 29

Conﬁguring the DTPTSW4HD4K with PCS .... 30

Input/Output Configuration Menu................... 31

EDID Minder Menu ........................................ 32

General Settings Menu .................................. 34

AV Controls Panel .......................................... 35

Device Menu.................................................. 36

PCS Help File ................................................ 36

Updating Firmware Using PCS .......................... 37

Downloading the DTPTSW4HD4K

Firmware ....................................................... 37

Loading the Firmware to the Switcher ............ 37

Remote Communication and Control .........40

Using Simple Instruction Set (SIS) Commands ... 40

Host-to-switcher Communications ................ 40

Switcher-initiated Messages .......................... 40

Error Responses ............................................ 41

Using the Command and Response Table ..... 41

Symbol Definitions ......................................... 41

Command and Response Table for SIS

Commands ..................................................... 43

Mounting ..................................................46

Mounting the DTPTSW4HD4K Switcher ........ 46

Tabletop Use ................................................. 46

Rack Mounting .............................................. 46

Furniture Mounting......................................... 46

Extron Warranty ........................................47

viiDTPTSW4HD4K • Contents

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Introduction

Ext DTP T SW HD

This section gives an overview of the Extron DTPTSW4HD4K switcher. Topics include:

• About this Guide

• About the DTPTSW4HD4K Switcher

• Features

About this Guide

This guide describes the DTPTSW4HD4K switcher and discusses how to install, configure, and operate it.

In this guide, the terms “switcher”, “transmitter” and “switching transmitter” refer to the DTPTSW4HD4K switcher.

About the DTPTSW4HD4K Switcher

The DTPTSW4HD4K is a four input HDMI switcher with a DTP output capable of switching and extending HDMI signals up to 330feet (100meters). It is an HDCP compliant switcher, that supports video resolutions up to 4K@30Hz at 4:4:4, or 4K@60Hz at 4:2:0 sub-sampling, including 1080p@60Hz Deep Color, as well as data rates up to 10.2Gbps, 3D, Lip Sync, and HD lossless audio formats. The switcher features four HDMI inputs, with a DTP/HDBase-T™ (DTP/HDBT) output, so it can be integrated into many applications that use a DTP equipped receiver or HDBase-T capable products. For easy integration, remote power is available via the DTP output.

The DTPTSW4HD4K switcher can be controlled via the front panel, the RS-232 interface, USB, or contact closure. Inputs can be selected by pressing the front panel buttons, enabling auto-input switching, attaching a jumper or a contact closure device to the contact port, entering Simple Instruction Set (SIS) commands or Extron Product Configuration Software (PCS) via USB. The switcher also features contact and tally ports, used in tandem with Extron ShowMe cables. Additionally, two auxiliary contact and tally ports are available for control and monitoring of peripheral devices, such as table mounted push buttons.

ron

ransmitter

Laptop

POWER

1 2 3 4

12V

- - A MAX

T1C T2C T3CG4C+VT

CONTACT/TALLY

HDMI HDMIHDMI HDMI

Extron

G5C+VT G6C+VT

INPUTS

DTP T SW4 HD 4K

REMOTE

OVER TP

SIG LINK

HDBT

RS-232 IR

RS-232 AUTO

RxTxG

RxTx

DTP

OUT

HDMI

Laptop

Cable Cubby

Extron Cable Cubby 700

Series/2 Cable Access Enclosure

Flat Panel Display with HDBaseT

Figure 1. Typical Application Diagram of the DTPTSW4HD4K

DTPTSW4HD4K • Introduction 1

CATx Cable up to 330' (100 m)

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Features

• Transmits HDMI plus control up to 330 feet (100 meters) over a shielded CATx

cable — The DTP T SW4 HD 4K provides high reliability and maximum performance on an economical and easily installed cable infrastructure.

• Switches HDMI video and embedded multi‑channel digital audio

• Inputs: 4 female HDMI type‑A connectors — Allows for switching between four

video sources.

• Output: 1 female DTP 330 twisted pair output on RJ‑45

• Auto‑switching between inputs — Auto-switching allows for simple, unmanaged

installation in locations such as in a lectern or under a conference table

• Supports computer and video resolutions up to 4K, including 1080p/60 Deep

Color — Resolutions up to 4096x2160@30Hz with 4:4:4 chroma sampling at 8 bits of color.

• Remote power — For simplified installation, the transmitter can supply power to a DTP

receiver over the twisted pair connection.

• Extron XTP DTP 24 shielded twisted pair cable is strongly recommended for

optimal performance

• Compatible with CATx shielded twisted pair cable — Shielded twisted pair cabling

with solid center conductor sizes of 24 AWG or better is recommended for optimal performance.

• Supported HDMI specification features include data rates up to 10.2 Gbps,

Deep Color up to 12 bit, 3D, and HD lossless audio formats

• DTP output is compatible with HDBaseT‑enabled devices — The DTP output can

be configured to send video and embedded audio, plus bidirectional RS-232 and IR signals, to an HDBaseT-enabled display.

• Supports multiple embedded audio formats — The DTP T SW4 HD 4K is

compatible with a broad range of multi-channel audio signals, providing reliable operation with HDMI sources.

• Bidirectional RS‑232 and IR pass‑through for AV device control — Bidirectional

RS-232 control and IR signals can be transmitted alongside the video signal, allowing remote AV devices to be controlled without the need for additional cabling.

• HDCP compliant — Fully supports HDCP-encrypted sources, with selectable

authorization for unencrypted content.

• User‑selectable HDCP authorization — Allows individual inputs to appear HDCP

compliant or non HDCP compliant to the connected source, which is beneficial if the source automatically encrypts all content when connected to an HDCP-compliant device. Protected media is not passed in non HDCP mode.

• EDID Minder automatically manages EDID communication between connected

devices — EDID Minder ensures that all sources power up properly and reliably output content for display.

• Automatic input cable equalization up to 50 feet when used with Extron

HDMIPro cable — Actively conditions incoming HDMI signals to compensate for signal loss when using long HDMI cables, low quality HDMI cables, and source devices with poor HDMI signal output.

• HDCP authentication and signal presence confirmation — Provides real-time

verification of HDCP status for each digital video input. This allows for simple, quick, and easy signal and HDCP verification through front panel LEDs, RS-232, or USB, providing valuable feedback to a system operator or helpdesk support staff.

DTPTSW4HD4K • Introduction 2

Page 11

• HDCP Visual Confirmation provides a green signal when encrypted content is

sent to a non‑compliant display — A full-screen green signal is sent when HDCPencrypted content is transmitted to a non HDCP compliant display, providing immediate visual confirmation that protected content cannot be viewed on the display.

• Output muting control — The video and audio output may be muted independently.

• HDMI to DVI Interface Format Correction — Automatically enables or disables

embedded audio and InfoFrames, and sets the correct color space for proper connection to HDMI and DVI displays.

• Automatic color bit depth management — The switcher automatically adjusts color

bit depth based on the display EDID, preventing color compatibility conflicts between source and display.

• Front panel security lockout — This feature locks out all front panel functions; all

functions however, are available through USB or RS-232 control.

• Compatible with all DTP 230 and DTP 330 Series receivers, and DTP enabled

products — Enables mixing and matching with desktop and wallplate receivers, as well as other DTP enabled products to meet application requirements.

• RS‑232 control port — Enables the use of serial commands for integration into

a control system. Extron products use the SIS - Simple Instruction Set command protocol, a set of basic ASCII commands that allow for quick and easy programming.

• Contact closure remote control with tally output — Allows for remote selection of

an input channel, while a tally output indicates the currently selected input. The contact and tally ports may be configured for independent use when the DTP T SW4 HD 4K is connected to an external control processor.

• Front panel USB configuration port — Provides convenient access for information

and ﬁrmware updates.

• LED indicators for signal presence, HDCP, and power — Provides visual indication

of system status for real-time feedback and monitoring of key performance parameters.

• RJ 45 signal and link LED indicators for DTP port — Provides a means for

validating signal ﬂow and operation, allowing quick identiﬁcation of connectivity issues.

• Easy setup and commissioning with the Extron Product Configuration Software

— Conveniently configure multiple products using a single software application.

• Includes LockIt HDMI cable lacing brackets — LockIt lacing brackets are used to

secure HDMI cables connected to the HDMI input and output connectors, preventing accidental disconnection of the cables.

• Rack mountable, 1U half rack width metal enclosure

• Highly reliable, energy efficient external universal power supply included —

Provides worldwide power compatibility, with high demonstrated reliability and low power consumption for reduced operating costs.

DTPTSW4HD4K • Introduction 3

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Installation

This section describes the installation and setup of the DTPTSW4HD4K switcher. Topics include:

• Installation Overview

• Rear Panel Features

• Wiring Connections

• Securing the HDMI Connector

Installation Overview

To install and setup the DTPTSW4HD4K switcher:

1. Turn off all equipment and disconnect from the power source.

2. Mount the switcher (optional) on a rack shelf or furniture (see Mounting the

DTPTSW4HD4K Switcher on page 46).

3. Connect HDMI input sources to one or more of the DTPTSW4HD4K inputs. The

default (Extron) EDID is present at each input and Hot Plug Detect (HPD) is actively controlled on each input.

NOTE: LockIt cable lacing brackets are provided to secure the HDMI cables to the

inputs to reduce stress on the connectors and prevent signal loss due to loose cable connections (see Securing the HDMI Connector on page 12).

4. Connect Contact/Tally input sources (optional) to the ports (see figure 2, B on

page 5 and Contact/Tally Modes on page 15, for detailed information).

5. Connect an RJ‑45 DTP or HDBase‑T output device to the DTP output (E).

6. Set the DTP/HDBT switch (D) to DTP if the receiving device is in the Extron DTP

series, or HDBT for an HDBaseT enabled receiver.

ATTENTION:

• Position this switch BEFORE connecting the appropriate device to the TP

connector. Failure to comply can damage the endpoint.

• Positionnez le sélecteur AVANT de connecter l’appareil approprié au

connecteur TP. Ne pas respecter cette procédure pourrait endommager le point de connexion.

7. Connect Over TP RS‑232 and IR control. Connect a serial RS-232 signal, a

modulated IR signal, or both into this 3.5mm, 5-pole captive screw connector (F) for bidirectional RS-232 and IR communication (see Over TP RS‑232 and IR Connector on page 11).

DTPTSW4HD4K • Installation 44

Page 13

8. Connect control devices. Connect your computer to either of the following

CC DD

FF GG HH

DTPTSW4HD4K ports to configure and control the switcher via Simple Instruction Set (SIS) commands or Product Configuration Software (PCS):

• RS‑232 port — Wire the 3-pole captive screw connector for serial RS-232 control

• Config port — Connect a USB mini-B connector for USB control (see figure 7,

9. Enable auto‑input switching (optional). Use a jumper wire to connect the two pins

of the 2-pole captive screw connector (see figure 2, H and Auto‑Input Switching on page 12).

10. Power on the output display.

11. Connect power to the switcher (see Powering on the Switcher on page 14).

12. Configure the EDID Minder (optional, see EDID Minder on page 27).

13. Power on the source devices.

Rear Panel Features

(see figure 2, G and Remote RS‑232 Control Connector on page 11).

on page 13 and Connecting to the USB Port on page 24).

CONTACT/TALLY

POWER

12V

1.3 A MAX

Power inlet

Contact closure input and Tally output ports

HDMI Inputs

DTP/HDBT function switch

T1C T2C T3CG

1 2 3 4

C+VT

INPUTS

G5C+VT G6C+VT

SIG LINK

HDBT

DTP

DTP output RJ‑45 port

Over TP RS‑232 and IR control port

Remote RS‑232 port

Auto‑input switching port

OUT

OVER TP

RS-232 IR

RxTx

DTP T SW4 HD 4K

REMOTE

RS-232 AUTO

RxTx

RxTxG

Figure 2. DTPTSW4HD4K Rear Panel

Power inlet — Plug the provided external 12VDC, 1A power supply into this 2-pole,

3.5mm captive screw inlet and into an AC power outlet (see Power Connector on page 7 for wiring connections).

ATTENTION:

• Do not connect power to the switcher until you have read the CAUTION and

ATTENTION notices on page 8.

• Ne branchez pas l’alimentation au avant d’avoir lu les mises en garde «

CAUTION » et «ATTENTION » aux page 8.

DTPTSW4HD4K • Installation 5

Page 14

Contact closure input and Tally output ports — (optional, see figure 2 on the

previous page) Connect a push-button contact closure device to Contact/Tally ports 1 through 4 to enable input switching via contact closure. When the contact pin closes, that input is selected.

Contact/Tally ports 5 and 6 are available for control and monitoring of peripheral devices such as a IPL Pro or IPCP Pro series control processor and GCPlus or GCPro. When the tally pin closes, the LED lights on the corresponding Show Me cable.

Contact/Tally ports operate in four modes (for detailed information see Contact/

Tally Modes on page 15) depending on the needs and configuration of the end user.

These modes can be selected via SIS Commands (see Contact/Tally Mode Setting on page 44) or PCS (see Contact Closure and Tally Settings on page 34).

HDMI Inputs — Connect HDMI video input sources to these four female Type A HDMI

inputs.

NOTE: LockIt cable lacing brackets are provided to secure the HDMI cables to the

ports to reduce stress on the connectors and prevent signal loss due to loose cable connections (see Securing the HDMI Connector on page 12).

DTP/HDBT function switch — Set this switch to DTP or HDBT according to the

receiving device connected to the switcher. By default, the output is configured for DTP mode.

• If the receiving device is in the Extron DTP series, set this switch to the

DOWN position to DTP. The TP output transmits digital video, digital embedded audio, and bidirectional RS-232 and IR control up to 330feet (100meters). The switcher and receiver can be powered by one 12VDC power supply connected to the DTP T SW4 HD 4K switcher. The switcher cannot receive remote power in either mode.

• If the receiving device is an HDBaseT enabled receiver type, set this switch

to the UP position to HDBT. The TP output transmits digital video, bidirectional RS-232 and IR control, and embedded digital audio up to 330feet (100meters). The switcher and receiver each require their own 12VDC power supply.

ATTENTION:

• Position this switch BEFORE connecting the appropriate device to the TP

connector. Failure to comply can damage the endpoint.

• Positionnez le sélecteur AVANT de connecter l’appareil approprié au

connecteur TP. Ne pas respecter cette procédure pourrait endommager le point de connexion.

DTP Output RJ‑45 port — Plug one end of an STP cable to this RJ-45 female port on

the switching transmitter. Plug the opposite end of this cable into the DTP Input RJ-45 port on a compatible receiver (see TP Connector and Cable Recommendations on page 10 to properly wire the RJ-45 connector and detailed NOTES on page10).

• Signal LED — Lights green when the unit is outputting a TMDS clock signal on the

DTP output.

• Link LED — Lights amber to indicate a valid link is established between the units.

ATTENTION:

• Do not connect this device to a telecommunications or computer data

network.

• Ne connectez pas cet appareil à un réseau de télécommunications ou de

données informatiques.

DTPTSW4HD4K • Installation 6

Page 15

Over TP RS‑232 and IR control port (see figure 2 on page 5) — Connect a serial

RS-232 signal, a modulated IR signal, or both into this 3.5mm, 5-pole captive screw port for bidirectional RS-232 and IR communication (see Over TP RS‑232 and IR

Connector on page 11).

Remote RS‑232 — Use this 3-pole, 3.5mm captive screw port for RS-232

communication with the switcher (including firmware updates). To enable RS-232 control connect the switcher to the serial port of your computer (see Remote RS‑232

Control Connector on page 11).

Auto‑input switching port — Use this 2-pole, 3.5mm captive screw port to enable

auto-input switching. Short the two pins of the connector together (see Auto‑Input

Switching on page 12).

Wiring Connections

Power Connector

A 12VDC, 1.5A power supply is provided with the DTPTSW4HD4K transmitter. Follow these instructions to wire the 2-pole captive screw connector to your power supply:

CAUTION: The wires must be kept separate while the power supply is plugged in.

Remove power before wiring.

ATTENTION : Les deux cordons d’alimentation doivent être maintenus séparés lorsque

la source d’alimentation est branchée. Coupez l’alimentation avant d’effectuer un raccordement.

NOTE: In auto-input switch mode, the switcher automatically switches to the

highest numbered active input.

ATTENTION:

• Do not connect power to the switcher until you have read the ATTENTION

notiﬁcations on the next page.

• Ne branchez pas l’alimentation au avant d’avoir lu les mises en garde

«ATTENTION » aux page8.

1. Cut the DC output cord to the length needed.

2. Strip the jacket to expose 3/16inch (5mm) of the conductors.

POWER

12V

1.5A MAX

SECTION A–A

Smooth

Ridges

3/16"

(5 mm) Max.

Figure 3. Wiring the Power Connector

3. Slide the leads into the supplied 2-pole captive screw plug and secure them, using a

small screwdriver.

4. To verify the power cord polarity before connecting the plug, connect the power supply

with no load and check the output with a voltmeter.

5. Use the supplied tie wrap to strap the power cord to the extended tail of the connector.

DTPTSW4HD4K • Installation 7

Page 16

ATTENTION:

• Always use a power supply supplied and or speciﬁed by Extron. Use of an

unauthorized power supply voids all regulatory compliance certiﬁcation and may cause damage to the supply and the end product.

• Utilisez toujours une source d’alimentation fournie ou recommandée par Extron.

L’utilisation d’une source d’alimentation non autorisée annule toute conformité réglementaire et peut endommager la source d’alimentation ainsi que le produit ﬁnal.

• If not provided with a power supply, this product is intended to be supplied by a

power source marked “Class 2” or “LPS” and rated at 12VDC and a minimum of

1.3A.

• Si le produit n’est pas fourni avec une source d’alimentation, il doit être alimenté

par une source d’alimentation certiﬁé UL de classe 2 ou LPS, avec une tension nominale 12 Vcc, 1.3 A minimum.

• The installation must always be in accordance with the applicable provisions of

National Electrical Code ANSI/NFPA 70, article 725 and the Canadian Electrical Code part 1, section 16. The power supply shall not be permanently ﬁxed to building structure or similar structure.

• Cette installation doit toujours être conforme aux dispositions applicables du Code

américain de l’électricité (National Electrical Code) ANSI/NFPA 70, article 725, et du Code canadien de l’électricité, partie1, section16. La source d’alimentation ne devra pas être ﬁxée de façon permanente à une structure de bâtiment ou à une structure similaire.

• Power supply voltage polarity is critical. Incorrect voltage polarity can damage the

power supply and the unit. The ridges on the side of the cord (see ﬁgure 3 on the previous page) identify the power cord negative lead.

• La polarité de la source d’alimentation est primordiale. Une polarité incorrecte

pourrait endommager la source d’alimentation et l’unité. Les stries sur le côté du cordon (voir l’illustration 3 sur la page précédente) permettent de repérer le pôle négatif du cordon d’alimentation.

• To verify the polarity before connection, plug in the power supply with no load and

check the output with a voltmeter.

• Pour vériﬁer la polarité avant la connexion, brancher l’alimentation hors charge et

mesurer sa sortie avec un voltmètre.

• The length of the exposed (stripped) copper wires is important. The ideal length is

3/16inch (5mm). Longer bare wires can short together. Shorter wires are not as

secure in the connectors and could be pulled out.

• La longueur des câbles exposés est primordiale lorsque l’on entreprend de les

dénuder. La longueur idéale est de 5mm (3/16inches). S’ils sont trop longs, les câbles exposés pourraient se toucher et provoquer un court circuit. S’ils sont trop courts, ils peuvent être tirés facilement, même s’ils sont correctement serrés par les borniers à vis.

• Unless otherwise stated, the AC/DC adapters are not suitable for use in air handling

spaces or in wall cavities.

• Sauf mention contraire, les adaptateurs CA/CC ne conviennent pas à une utilisation

dans les espaces d’aération ou dans les cavités murales.

• Remote power is intended for indoors use only. No part of a network that uses

remote power can be routed outdoors.

• L’alimentation à distance est exclusivement réservée à un usage en intérieur. Un

réseau utilisant une alimentation à distance ne peut pas être routé en extérieur.

DTPTSW4HD4K • Installation 8

Page 17

Contact Closure Connectors

CONTACT / TALLY

Show Me Cable

CONTACT /

CG +VT

CONTACT /

Connect a push-button contact closure device to a Contact port (see figure 2,B on page 5) to enable input switching via contact closure.

1. Wire and plug one of the provided 2-pole connectors into a Contact/Tally port

representing the desired input number on the DTPTSW4HD4K (1, 2, or 3).

• C = Contact closure input

• T = Tally output

2. Press the button on the contact closure device to switch the connected

input to the output.

TALLY

TIP: The contact and tally connectors can be used with Extron

Show Me cables. For each cable, connect the red wire to the contact

closure input pin (C) and the black wire to the tally out pin (T) (see the diagram to the right).

Red

Black

Pigtail

Tally Out Connectors

To identify the currently selected input when the front panel buttons are not visible, connect a device such as an LED to the Contact/Tally port (see figure 2,B on page 5) . When the input you are using is selected, the corresponding tally out pin shorts to ground, activating the connected indicator.

1. Wire and plug one of the provided 4-pole connectors into a Contact In/Tally Out port.

• C = Contact closure input

• G = Contact and tally ground

• T = Tally output

• +V = +5VDC connector (power wire)

NOTE: For operational information on the contact closure and tally out connectors, see

Contact/Tally Modes on page 15

TALLY

DTPTSW4HD4K • Installation 9

Page 18

TP Connector and Cable Recommendations

Side

Pair Wires

Pins:

The TIA/EIA T 568B wiring standard is detailed in figure 4. Use this standard to terminate the TP cable with RJ-45 connectors.

12345678

Insert

Twisted

Figure 4. TP Cable Termination

ATTENTION:

• Do not use Extron UTP23SF-4 Enhanced Skew-Free AV UTP cable or STP201

cable to link the switching transmitter and receiver.

• N’utilisez pas le câble AV Skew-FreeUTP version améliorée UTP23SF d’Extron ou

le câble STP201 pour relier les produits XTP avec les émetteurs ou les récepteurs DTP.

RJ-45 Connector

TIA/EIA T

568B

Wire color

White-orange

Orange

White-green

Blue

White-blue

Green

White-brown

Brown

Supported cables

DTPTSW4HD4Kis compatible with shielded twisted pair (STP) and unshielded twisted pair (U/UTP) cable. However, Extron strongly recommends that you use STP cable to achieve best performance.

Cable recommendations

Extron recommends using the following practices to achieve full transmission distances up to 330feet (100meters) and reduce transmission errors.

• Use the following ExtronXTPDTP24STP cables and DTP24 connectors for the best

performance:

• XTPDTP24/1000 Non-Plenum 1000 feet (305 meters) spool 22-236-03

• XTPDTP24P/1000 Plenum 1000 feet (305 meters) spool 22-235-03

• XTPDTP24 Plug Package of 10 101-005-02

• If not using XTPDTP24 cable, at a minimum, Extron recommends 24AWG, solid

conductor, STP cable with a minimum bandwidth of 400MHz.

• Terminate cables with shielded connectors to the TIA/EIA-T568B standard.

• Use no more than two pass-through points, which may include patch points, punch

down connectors, couplers, and power injectors. If these pass-through points are required, use Category 6 or 6a shielded couplers and punch down connectors.

NOTES: When using TP cable in bundles or conduits, consider the following:

• Do not exceed 40% ﬁll capacity in conduits.

• Do not comb the cable for the ﬁrst 65feet (20meters), where cables are

straightened, aligned, and secured in tight bundles.

• Loosely place cables and limit the use of tie wraps or hook-and-loop fasteners.

• Separate twisted pair cables from AC power cables.

DTPTSW4HD4K • Installation 10

Page 19

Over TP RS-232 and IR Connector

Connected RS-232

RS‑232

Tx/Rx

Use a female 9-pin D connector to bare wire RS-232 cable or a universal control cable (UC50' or UC100') to connect your computer or control system to the Over TP RS-232 and IR 5-pole captive screw port (see figure 5 to wire the connector).

Pins

Tx Rx Tx RxG

and IR Device Pins

IR Transmit pin IR Receive pin

IR and RS-232 Ground RS-232 Transmit pin RS-232 Receive pin

Figure 5. RS‑232 Connector Wiring

1. Wire the unterminated end of the RS-232 cable to the first three pins of the 5-pole

captive screw connector, starting at the left as described below:

a. Connect the transmit wire from the RS-232 device into the Rx pin on the switcher.

b. Connect the receive wire from the RS-232 device into the Tx pin on the switcher.

c. Connect the ground wire from the RS-232 device into the G pin on the switcher.

2. Wire the unterminated end of the IR cable to the third, fourth and fifth pins of the 5-pole

captive screw connector:

a. Connect the transmit wire from the IR device into the Rx pin on the switcher.

b. Connect the receive wire from the IR device into the Tx pin on the switcher.

c. Connect the ground wire from the IR device into the G pin on the switcher.

NOTE: The RS-232 and IR connectors share the ground pole and the data from both

can be transmitted simultaneously.

3. Insert the 5-pole connector into the Over TP port on the rear panel of the transmitter

(see figure 2,F on page 5).

4. Connect the other end of the cable to the appropriate computer or control system port.

Remote RS-232 Control Connector

Use a female 9-pinDconnector to bare wire RS-232 cable or a universal control cable (UC50' or UC100') to connect your computer or control system to the 3-pole captive screw port (see figure 6 to wire the connector).

RS-232

Do not tin the wires!

Device

Transmit (Tx) Receive (Rx) Ground ( G )

DTP T SW4 HD 4K

RxTx

Figure 6. Remote Connector Pin Assignments

1. Wire the unterminated end of the RS-232 cable to the three pins on the connector,

starting at the left of the provided 3-pole captive screw connector. Connect the transmit, receive, and ground wires of the cable:

a. Connect the transmit wire from the RS-232 device into the Rx pin of the switcher.

b. Connect the receive wire from the RS-232 device into the Tx pin of the switcher.

c. Connect the ground wire from the RS-232 device into the G pin of the switcher.

2. Insert the 3-pole connector into the Remote port on the rear panel of the switcher (see

figure 2,G on page 5).

3. Connect the other end of the cable to the appropriate computer or control system port.

DTPTSW4HD4K • Installation 11

Page 20

Auto-Input Switching

The DTPTSW4HD4K switcher can automatically select the active, connected input based on detection of an active video signal (TMDS clock activity). If two or more inputs are active, the highest-numbered input port with an active signal is selected. When auto-input switching is in effect, the green Auto Switch LED on the front panel (see figure 7, A on page 13) lights and the front panel input buttons are disabled.

To enable auto-input switching:

1. Cut a small piece of wire to use as a jumper.

2. Insert the ends of the wire into the two pins of the provided 2-pole captive

screw connector, connecting pins 1 and 2 together.

3. Use a small screwdriver to tighten the two screws above pins of the

connector so that the jumper wire ends remain securely in place (see diagram on the right).

4. Insert the connector into the 2-pole Auto captive screw port on the rear

panel (see figure 2,H on page 5).

Auto-input switching remains in effect as long as the jumper wire connects the two Auto pins of the 2-pole captive screw.

Securing the HDMI Connector

Follow these instructions to secure the input connectors to the switcher with the LockIt HDMI lacing bracket provided:

1. Plug the HDMI cable into the rear panel connection.

2. Loosen the HDMI connection mounting screw

from the panel enough to allow the LockIt lacing bracket to be placed over it. The screw does not have to be removed.

3. Place the LockIt lacing bracket on the screw

and against the HDMI connector, then tighten the screw to secure the bracket.

ATTENTION:

• Do not overtighten the connector

mounting screw. The shield it fastens to is very thin and can easily be stripped.

• Ne serrez pas trop la vis de

montage du connecteur. Le blindage auquel elle est attachée

est très ﬁn et peut facilement être dénudé.

4. Loosely place the included tie wrap around the HDMI connector and the LockIt lacing

bracket as shown.

5. While holding the connector securely against the lacing bracket, tighten the tie wrap,

then remove any excess length.

DTPTSW4HD4K • Installation 12

Page 21

Operation

This section describes the operation of the DTPTSW4HD4K switcher. Topics include:

• Front Panel Features

• Operations

• Contact/Tally Modes

• EDID Minder

• HDCP

Front Panel Features

AUTO

SWITCH

Auto Switch LED

Config port

Input selection buttons and LEDs

CONFIG

Figure 7. DTPTSW4HD4K Front Panel

Auto Switch LED — This LED lights when auto-input switching is enabled (see

Auto‑Input Switching on the previous page to set up automatic input selection).

Config port — Connect a USB cable (USBA to mini-B) between your computer and

this female USB mini-B port to configure and control the switcher via SIS commands or PCS and to update the firmware (see Connecting to the USB Port on page 24).

Input selection buttons and LEDs — Press one of these buttons to select an

input to switch to the output. The LED at the right of each button lights when the corresponding input is selected. If auto-input switching is in effect, these buttons are disabled, but the LEDs continue to light to indicate the selected input.

The input buttons are also used to:

• Initiate a system reset (see Resetting on page 24).

• Enable and disable front panel lockout (see Front Panel Lock (Executive

1 2 3 4

Mode) on page 24).

INPUTS

SIGNAL

HDCP

Inputs and Output Signal LEDs

HDCP status LEDs

INPUTS

1234

OUTPUT

DTP T SW4 HD 4K

DTP HDMI SWITCHER

DTPTSW4HD4K • Operation 13

Page 22

Operations

Signal LEDs (see figure 7 on the previous page) —

• Inputs — Light when a source is connected to the corresponding input and TMDS

clock activity is detected.

NOTE: If the source device connected to the selected input is HDCP encrypted

(requires HDCP authentication), the corresponding signal LED may not light unless HDCP has been authenticated.

• Output — Lights when an output is connected (based on HPD).

HDCP status LEDs —

• Inputs — Each input has a corresponding numbered HDCP LED. If the connected

source requires HDCP, the corresponding LED lights when authentication is successful.

NOTE: HDCP is authenticated on each input regardless of the currently

selected source.

• Output — The Output HDCP LED lights if the currently selected input requires

HDCP and the connected output device has been successfully authenticated.

NOTE: HDCP is re-authenticated on the output whenever a new input is

selected.

Powering on the Switcher

To power on the DTPTSW4HD4K:

1. Connect all input and output devices to the rear panel ports on the switcher (see Rear

Panel Features on page 5 for the rear panel connections).

2. Power on the display.

3. Power on the DTPTSW4HD4K: Insert the 2-pole captive screw power supply

connector into the power inlet on the switcher rear panel.

After approximately 4seconds, the following happens:

• The unit performs a self-test, during which the front panel Auto Switch, Inputs,

Signal, and HDCP LEDs each blink once in sequence from left to right. When the self-test completes, the LED for the most recently selected input remains lit.

• The switcher reads the available EDID information from the connected output

device and writes it to memory on each input. When power is removed, these settings remain in memory and are in effect when power is reapplied.

4. Power on the input devices.

Selecting an Input

To select an input, you have the following options:

• Front panel buttons — Press the desired input button on the front panel.

• The appropriate front panel Input LED lights to indicate the selected input. The LED

remains lit until a new input is selected.

• Only one input can be switched to the output at a time.

NOTE: Front panel buttons are disabled in auto-switch mode and executive mode.

DTPTSW4HD4K • Operation 14

Page 23

• Contact closure — Insert one of the provided 2-pole or 4-pole captive screw

connectors into the rear panel Contact port to enable input switching via contact closure on inputs 1 through 4. To make input selections via contact closure from the rear panel, Contact Closure pins (C) need to be momentarily shorted to the Groundpin(G) (see Contact Closure Connectors on page 9 for wiring instructions).

NOTE: If an input pin is latched permanently to the ground pin, input switching by

• Remote control — Inputs can be selected using Extron SIS commands or PCS (see

the Input Selection on page 43 or Input Configuration Panel on page 31).

Contact/Tally Modes

The Contact/Tally ports on the DTPTSW4HD4K switcher operate in four modes depending on the needs and configuration of the end user. The modes can be selected via SIS Commands (see Contact/Tally Mode Setting on page 44) or PCS (see Contact

Closure and Tally Settings on page 34).

NOTES:

• The following application diagrams are designed as examples of how the four

• Show Me cables pictured in the following diagrams are available with TeamWork

• When Contact/Tally ports are grouped together, only one port can be selected.

• Contact/Tally ports 1 through 4 operate the same in modes 0, 2, and 3.

any other method is disabled while those pins are connected.

Contact/Tally modes can be used. The external controller, methods of control (RS-232 or Ethernet), and Global Conﬁguration Professional and Plus conﬁguration will vary to accommodate the conﬁguration.

Systems.

DTPTSW4HD4K • Operation 15

Page 24

Contact/Tally Mode 0

Ports Operations

1 through 4 • Contact ports are controlled externally, using Show Me cables or other button switches.

• When a specific contact port is shorted (closed), the DTP T SW4 HD 4K switches to the

associated video input.

• Firmware controls the actions of the tally port.

• The tally ports indicate the input currently selected using an LED connection, similar to the front

panel LED buttons.

• When an input button is selected and the contact pin (C) is momentarily shorted, the tally

follows the associated contact port. The associated tally port latches closed, lighting the button selected. All other tally ports latch open, causing their buttons to not light.

• Channel and contact port status (open or closed ) for the input selected can be monitored via SIS

unsolicited responses.

5 and 6 • Contact ports can be used for control with an external control processor configured to monitor

unsolicited responses.

• Contact port status (opened or closed) can be monitored by SIS unsolicited responses sent from

the switcher to the control processor via the RS-232 port.

• Tally ports are controlled via SIS commands (see Tally Ports on page 44).

• An external control processor provides control of the tally ports through the RS-232 port of the

switcher via SIS commands, and monitors the status of the contact ports.

RS-232 IR

Tx Rx

OVER DTP

Tx Rx

HDMI OUT

Contact Closure and Tally

Extron DTP R HWP 4K 331 D

Receiver

HDMI

Display

Ethernet Display Control

Extron

POWER

12V

- - A MAX

Extron DTP T SW4 HD 4K

Extron HDMI Show Me Cables

CONTACT/TALLY

T1C T2C T3CG4C+VT

1 2 3 4

OCS 100C

G5C+VT G6C+VT

INPUTS

TeamWork System

CATx Cable (up to 230' (70 m)

DTP T SW4 HD 4K

REMOTE

OVER TP

SIG LINK

HDBT

DTP

RS-232 IR

RS-232 AUTO

RxTx

RxTxG

RxTx

OUT

0.2A MAX

POWER 12V

COM

Tx Rx RTSCTS

IPL PRO S1

LAN / PoE

Extron IPL Pro S1

RS-232

Ethernet/PoE

LAN

Figure 8. The DTP T SW4 HD 4K PLUS in Contact/Tally Mode 0

In the Contact/Tally Mode 0 diagram, ports 1 through 4 are associated with inputs 1 through 4, so the video input can be selected using the Extron Show Me cables or the input buttons on the front panel. The IPL Pro S1 monitors the status of ports 5 and 6 to control the display.

DTPTSW4HD4K • Operation 16

Page 25

Operation of Contact/Tally Mode 0:

Ext DTP T SW

Extron

• The Extron Show Me cables switch the video for inputs 1 through 3 on the switcher.

• The Extron OCS 100C occupancy sensor is connected to contact port 6, which

provides closure when it senses occupancy in the room.

• The DTP T SW4 HD 4K provides an unsolicited response to the Extron IPL Pro S1

via RS-232 drivers.

• When the IPL Pro S1 receives the unsolicited response from the switcher, it sends a

command via the Ethernet to power ON the display when occupancy is detected. The controller powers OFF the display when occupancy is not detected.

• The Extron IPL Pro S1 is configured in GCP to monitor the status of contact port 6 (see

Control Processor Configuration for Contact/Tally Modes on page 23).

• The Action is set to Power ON the display.

• The Condition that causes the IPL to Power ON the display is set: when the

OCS100C detects people in the room.

• Conversely, an Action is set to Power OFF the display.

• The Condition that causes the IPL to Power OFF the display is set: when the

OCS100C detects no occupancy.

Contact/Tally Mode 1

Ports Operations

1 through 6 • Contact ports are controlled externally, using button switches.

NOTE: Contact ports do not control video input switching. Front panel input buttons select

the desired video input source.

• An external control processor provides control of the tally ports through the RS-232 port of the

switcher via SIS commands, and monitors the status of the contact ports.

• Contact status (open or closed) can be monitored via SIS unsolicited responses.

POWER 12V

- - A MAX

ron

4 HD 4K

ransmitter

Extron HDMI Show Me Cables

Figure 9. The DTP T SW4 HD 4K PLUS in Contact/Tally Mode 1

CCR 30

Contact Closure Remote with Three LED Switches

Contact Closure and Tally

CONTACT/TALLY

T1C T2C T3CG4C+VT

1 2 3 4

ON OFF MUTE ON/OFF

G5C+VT G6C+VT

INPUTS

HDMI

TeamWork System

CATx Cable (up to 230' (70 m)

HDBT

DTP

Tx Rx

HDMI OUT

Extron DTP R HWP 4K 331 D

Receiver

DTP T SW4 HD 4K

REMOTE

OVER TP

SIG LINK

RS-232 IR

RS-232 AUTO

RxTxG

RxTx

OUT

RS-232 IR

RS-232

OVER DTP

HDMI

Display

IPL PRO S3

POWER 12V

COM 1 COM 2 COM 3

RxTx

Extron IPL Pro S3

RS-232

0.3A MAX

Tx Rx RTSCTS

LAN / PoE

Ethernet

LAN

DTPTSW4HD4K • Operation 17

Page 26

In the Contact/Tally Mode 1 diagram, the IPLProS3 controls all six ports, as it monitors the status of the ports through the RS-232 driver. The IPL also controls the display, sending the command to power it On and Off.

Operation of Contact/Tally Mode 1:

• The Extron IPL Pro S3 is configured with GCP (see Control Processor Configuration

for Contact/Tally Modes on page 23) to monitor and control the switcher, CCR30,

and display via Extron RS-232 drivers, using Actions and Conditions configured to control the devices.

• When contact ports 1, 2, or 3 are momentarily closed (shorted) with the Extron

ShowMe cables, a command to switch video input is sent from the IPL to the switcher via RS-232 drivers to switch to the appropriate input.

• The CCR 30 is wired to contact/tally ports 4 and 5 to send commands to power the

display ON and OFF. The IPL monitors the status of ports 4 and 5 via the RS-232 driver.

• The CCR 30 power ON button is wired to contact/tally 4:

• When the contact pin of port 4 is closed (shorted), the IPL receives an

unsolicited response from the switcher via the RS-232 driver.

• The IPL sends a command through the switcher to the display to power ON.

• The IPL sends a command to close tally pin 4, which lights the LED button for

power ON.

• The IPL also sends a command to open tally pin 5, which turns off the LED

button for power OFF.

• The CCR 30 power OFF button is wired to contact/tally 5:

• When the contact pin of port 5 is closed (shorted), the IPL receives an

unsolicited response from the switcher through the RS-232 driver.

• The IPL sends a command through the switcher to the display to power OFF.

• The IPL sends a command to close tally pin 5, which lights the LED button for

power OFF.

• The IPL also sends a command to open tally pin 4, which turns off the LED

• The CCR 30 is wired to contact/tally port 6 for muting:

• The MUTE ON/OFF button does not affect the power buttons.

button for power ON.

NOTE: The MUTE ON/OFF button is configured for latching operation.

The first compression of the button latches contact pin 6 closed, sending the IPL an unsolicited response from the switcher through the RS-232 driver.

The IPL then sends a command to close tally pin 6, to light the LED button for MUTE

ON/OFF.

The IPL also sends an RS-232 command through the switcher to the display to mute ON.

• The second compression of the button latches contact pin 6 open, sending the IPL

an unsolicited response from the switcher through the RS-232 driver.

The IPL then sends a command to open tally pin 6, to turn off the LED button for

MUTE ON/OFF.

The IPL also sends an RS-232 command through the switcher to the display to mute OFF.

DTPTSW4HD4K • Operation 18

Page 27

Contact/Tally Mode 2

Ports Operations

1 through 4 • Contact ports are controlled externally, using Show Me cables or other button switches.

• When a specific contact port is shorted (closed), the DTPTSW4HD4K switches to the

associated video input.

• Firmware controls the actions of the tally port.

• The tally ports indicate the input currently selected using an LED connection, similar to the front

panel LED buttons.

• When an input button is selected and the contact pin (C) is momentarily shorted, the tally

follows the associated contact port. The associated tally port latches closed, lighting the button selected. All other tally ports latch open, causing their buttons to not light.

• Channel and contact port status (open or closed ) for the input selected can be monitored via SIS

unsolicited responses.

5 and 6 • Firmware controls the actions of the tally ports.

• Only one tally port is latched closed at any given time.

• For example, port 5 is wired to an On button. The On button includes an integrated switch and

LED. The contact pin of port 5 is connected to the switch. The tally pin of port 5 is connected to the LED. Port 6 is wired to an Off button. The contact pin 6 is connected to the switch. The tally pin 6 is connected to the LED.

• The tally ports light the On and Off buttons.

• Only one of these buttons will light at any given time.

• When the On button is pressed, the contact pin (C) is shorted, and the associated tally port

latches closed, lighting the On button. The tally port on the Off button latches open, causing the Off button to turn off.

• When the Off button is pressed, the contact pin (C) is shorted, and the associated tally port

latches closed, lighting the Off button. The tally port on the On button latches open, causing the On button to turn off.

• Contact port status (opened or closed) can be monitored by SIS unsolicited responses sent from

the switcher to the control processor via the RS-232 port.

DTPTSW4HD4K • Operation 19

Page 28

Ext DTP T SW

Extron CCR 2BLB

Contact Closure Remote with Two Switches

ON OFF

Tx Rx

HDMI OUT

RS-232 IR

OVER DTP

RS-232

HDMI

POWER

12V

- - A MAX

ron

4 HD 4K

ransmitter

Extron HDMI Show Me Cables

Figure 10. The DTP T SW4 HD 4K PLUS in Contact/Tally Mode 2

In the Contact/Tally Mode 2 diagram, ports 1 through 4 are associated with inputs 1 through 4, so the video input can be selected using the Extron Show Me cables or the input buttons on the front panel. The IPL Pro S3 monitors the status of the CCR 2BLB through ports 5 and 6 to send the command to power the display On and Off.

Operation of Contact/Tally Mode 2:

• The Extron Show Me cables switch the video for inputs 1 through 3 on the switcher.

• The Extron IPL Pro S3 is configured with GCP (see Control Processor Configuration

• The CCR 2 BLB is wired to contact/tally ports 5 and 6. The IPL monitors the status

• In Mode 2, firmware controls the tally pin of ports 5 and 6, lighting the button LEDs.

CONTACT/TALLY

T1C T2C T3CG4C+VT

1 2 3 4

Contact Closure and Tally

G5C+VT G6C+VT

INPUTS

HDMI

TeamWork System

HDBT

DTP

Extron DTP R HWP 4K 331 D

Receiver

CATx Cable (up to 230' (70 m)

DTP T SW4 HD 4K

REMOTE

OVER TP

SIG LINK

RS-232 IR

RS-232 AUTO

RxTxG

RxTx

OUT

RxTx

Display

Extron IPL Pro S3

RS-232

POWER 12V

COM 1 COM 2 COM 3

0.3A MAX

Tx Rx RTSCTS

IPL PRO S3

LAN / PoE

Ethernet

LAN

for Contact/Tally Modes on page 23) to monitor the switcher and send commands

to power ON and OFF the display via Extron RS-232 drivers.

of the contact pins using the RS-232 driver of the switcher and sends commands to power the display ON and OFF using the RS-232 driver of the display.

• The CCR 2 BLB power ON button is wired to contact/tally port 5:

• When the contact pin of port 5 is closed (shorted), the IPL receives an

unsolicited response from the switcher through the RS-232 driver.

• The IPL sends a command through the switcher to the display via the DTP

connection to power ON.

• The tally pin lights the LED button for power ON.

• The CCR 2 BLB power OFF button is wired to contact/tally port 6:

• When the contact pin of contact 6 is closed (shorted), the IPL receives an

unsolicited response from the switcher through the RS-232 driver.

• The IPL sends a command through the switcher to the display via the DTP

connection to power OFF.

• The tally pin lights the LED button for power OFF.

DTPTSW4HD4K • Operation 20

Page 29

Contact/Tally Mode 3

Ext DTP T SW

Ports Operations

1 through 4 • Contact ports are controlled externally, using Show Me cables or other button switches.

• When a specific contact port is shorted (closed), the DTP T SW4 HD 4K switches to the

associated video input.

• Firmware controls the actions of the tally port.

• The tally ports indicate the input currently selected using an LED connection, similar to the front

panel LED buttons.

• When an input button is selected and the contact pin (C) is momentarily shorted, the tally

follows the associated contact port. The associated tally port latches closed, lighting the button selected. All other tally ports latch open, causing their buttons to not light.

• Channel and contact port status (open or closed ) for the input selected can be monitored via SIS

unsolicited responses.

5 and 6 • Contact ports are controlled externally, using button switches.

• Firmware controls the actions of the tally ports.

• Tally ports follow the state (opened or closed) of the associated contact port.

• For example, port 5 is wired to a Volume Up button. The Volume Up button includes an integrated

switch and LED. The Contact pin of port 5 is connected to the switch. The tally pin of port 5 is connected to the LED. Port 6 is wired to a Volume Down button. The contact pin 6 is connected to the switch. The tally pin 6 is connected to the LED.

• The tally ports light the Volume Up and Volume Down buttons.

• When the Volume Up button is pressed, the contact pin (C) is shorted and the associated tally

port closes, lighting the selected button.

• When the Volume Up button is released, the contact pin (C) opens and the associated tally port

opens, turning off the button.

• Contact status (opened or closed) can be monitored by SIS unsolicited responses sent from the

switcher to the controller via the RS-232 port.

CCR 2BLB

Contact Closure Remote with Two Switches

POWER

12V

- - A MAX

ron

4 HD 4K

ransmitter

Extron HDMI Show Me Cables

Figure 11. The DTP T SW4 HD 4K PLUS in Contact/Tally Mode 3

VOLUPVOL

CONTACT/TALLY

T1C T2C T3CG4C+VT

1 2 3 4

Contact Closure and Tally

G5C+VT G6C+VT

INPUTS

HDMI

TeamWork System

CATx Cable (up to 230' (70 m)

HDBT

DTP

Tx Rx

HDMI OUT

Extron DTP R HWP 4K 331 D

Receiver

DTP T SW4 HD 4K

REMOTE

OVER TP

SIG LINK

RS-232 IR

RS-232 AUTO

RxTxG

RxTx

OUT

RS-232 IR

RS-232

OVER DTP

HDMI

Display

IPL PRO S3

POWER 12V

COM 1 COM 2 COM 3

RxTx

Extron IPL Pro S3

RS-232

0.3A MAX

Tx Rx RTSCTS

LAN / PoE

Ethernet

LAN

DTPTSW4HD4K • Operation 21

Page 30

In the Contact/Tally Mode 3 diagram, ports 1 through 4 are associated with inputs 1 through 4, so the video input can be selected using the Extron Show Me cables or the input buttons on the front panel. The IPL Pro S3 monitors the status of the CCR 2BLB through ports 5 and 6 to bring the volume up or down on the display.

Operation of Contact/Tally Mode 3:

• The Extron Show Me cables switch the video for inputs 1 through 3 on the switcher.

• The Extron IPL Pro S3 is configured with GCP (see Control Processor Configuration for

Contact/Tally Modes) to monitor the switcher and send commands to bring the volume up or down on the display via Extron RS-232 drivers.

• The CCR 2 BLB is wired to contact/tally ports 5 and 6 to control the volume on the

display. The IPL monitors the status of ports 5 and 6, via the RS-232 driver.

• The CCR VOL UP button is wired to contact/tally 5:

• When the contact pin of port 5 is closed (shorted), the IPL receives an

unsolicited response from the switcher via an RS-232 driver.

• The IPL sends a command to the display via the DTP connection to bring the

Volume Up.

• The tally pin lights the VOL UP LED.

• The CCR VOL DN button is wired to contact/tally 6:

• When the contact pin of port 6 is closed (shorted), the IPL receives an

unsolicited response from the switcher via an RS-232 driver.

• The IPL sends a command to the display via the DTP connection to bring the

Volume Down.

• The tally pin lights the VOL DN LED.

• In Mode 3, firmware controls the tally pins in ports 5 and 6, lighting the LED buttons.

DTPTSW4HD4K • Operation 22

Page 31

Control Processor Configuration for Contact/Tally Modes

When the DTP T SW4 HD 4K PLUS is connected to a Pro Series control processor to control and monitor peripheral devices, the control processor must be configured using GlobalConfigurator Professional and GlobalConfigurator Plus (GCP).

See figure 12 for typical configurations to Power OFF and Power ON using GCP:

Figure 12. Typical GlobalConfigurator Professional and Plus Configuration

For detailed information to configure the Pro Series control processors using GlobalConfigurator Professional and GlobalConfigurator Plus, see the Global Configurator Help File.

DTPTSW4HD4K • Operation 23

Page 32

Resetting

DTP T SW4 HD 4K Front Panel

Front Panel Lock (Executive Mode)

To reset the switcher to its factory default settings using the front panel buttons:

1. Press and hold the Input1 button while powering-up the unit.

2. Continue holding the Input1 button until the power-up sequence completes.

NOTE: The switcher can also be reset to its factory default settings using SIS

commands (see Reset on page 45) or PCS (see Device Menu on page 36).

Front panel lock mode disables all front panel controls, locking out users from those functions (RS-232, USB, and IR control remain available). Putting the switcher in executive mode enhances security by protecting against inappropriate or accidental changes to settings. If a front panel button is pressed during executive mode, all front panel LEDs blink once.

To lock or unlock the front panel:

1. Press and hold the Input 1 button and Input 2 button simultaneously for 3seconds.

2. Release Input buttons.

The front panel LEDs blink three times, indicating that executive mode has been enabled or disabled (see figure 13).

Release buttons.

ess and hold simultaneously for 3 seconds.

LEDs blink 3 times.

Figure 13. Enabling or Disabling Executive Mode

Connecting to the USB Port

The mini-B USB port is located on the front panel of the DTPTSW4HD4K. Use this port to configure the switcher via SIS commands or Product Configuration Software (PCS).

1. Connect a USBA to mini-B cable between the USBConfig port on the switcher front

panel and the USB port on a computer (see figure 14 below).

WiFi

1234

Mini Type B

USB

USB Cable

Type A

USB

USB Ports

INPUTS

AUTO

SWITCH

CONFIG

1 2 3 4

Figure 14. USB Port Connection

SIGNAL

1234

HDCP

INPUTS

DTP T SW4 HD 4K

DTP HDMI SWITCHER

OUTPUT

DTPTSW4HD4K • Operation 24

Page 33

If this is the first time you have connected a DTPTSW4HD4K to this USB port on your computer, the Found New Hardware Wizard opens.

2. On the first screen, indicate if it is necessary to connect to Windows Update to search

the Web for the driver needed to communicate with the switcher via the USB port. This is not necessary if the USB driver already exists on your computer.

Figure 15. Found New Hardware Wizard Opening Screen

• Select the Yes, this time only radio button (see figure 10,

above) if you want

your computer to connect to Windows Update this one time.

• Select Yes, now and every time I connect a device (

) if you want the

computer to automatically connect to Windows Update to search the Web every time the switcher is connected to this USB port.

• Select No, not this time (

Windows Update to search the Web at this time (for example, if the driver is already

) if you do not want the computer to connect to

on your computer).

3. Click Next (4).

DTPTSW4HD4K • Operation 25

Page 34

4. On the next screen, select the Install the software automatically

(Recommended) radio button (see figure 11,

below).

5. Click Next (2). You do not need to insert a disc.

Figure 16. Select the Radio Button to Install the USB Driver Automatically

Your computer locates the driver needed for it to communicate with the DTPTSW4HD4K via the USB port and loads it to the computer hard drive.

6. Click Finish to close the wizard when the Completed screen appears.

NOTE: This wizard appears only the first time you connect the DTPTSW4HD4K

to each USB port. You do not see the wizard again unless you connect the switcher to a different USBport on your computer.

7. Configure the switcher as desired using SIS commands (see the Remote

Communication and Control starting on page 40) or Product Configuration

Software (see the Product Configuration Software starting on page 29).

DTPTSW4HD4K • Operation 26

Page 35

EDID Minder

The DTPTSW4HD4K switcher uses EDIDMinder, which ensures that a source device connected to the HDMI input continuously sees the EDID of a sink device, even after the sink is disconnected.

By default, the EDID is set to 1080p@60Hz with 2-channel audio (slot 11).

Additional available values are shown in the table below. There are 12 factory-loaded EDIDs, one slot is automatically populated by EDID from a connected sink device, and two slots can be manually populated with EDID imported by the user.

Slot (X$)

10 1080p 50 CE HDMI 2-Ch

11* 1080p 60 CE HDMI 2-Ch

12 4K/UHD 30 CE HDMI 2-Ch

13 Output 1

14 User Loaded Slot 1

15 User Loaded Slot 2

* Default EDID

Factory EDID Slots

Factory EDID is available for most common resolutions and audio formats.

Native

Resolution

1 1280x800 60 IT HDMI 2-Ch

2 1440x900 60 IT HDMI 2-Ch

3 1600x900 60 IT HDMI 2-Ch

4 1680x1050 60 IT HDMI 2-Ch

5 1920x1200 60 IT HDMI 2-Ch

6 2560x1440 60 IT HDMI 2-Ch

7 2560x1600 60 IT HDMI 2-Ch

8 720p 50 CE HDMI 2-Ch

9 720p 60 CE HDMI 2-Ch

Refresh

(Hz)

Rate Type

Video Format Audio

Output Slot

This slot contains the EDID of the connected sink device. When HPD is detected, the EDID of the sink device is stored automatically.

When a sink is removed or power to the switcher is cycled, the EDID is removed from the slot and replaced with the default value until a sink is detected and the EDID stored.

User Slots

These two slots are available for storing imported EDID files. Initially, these slots contain the default EDID until they are overwritten by the imported files. The imported files remain in the slots until they are overwritten or the unit is reset.

EDID Memory Retention

The assigned EDID is stored to an EEPROM, which is located at the HDMI input. The stored EDID is retained until a reset is initiated.

Hot Plug Detect (HPD)

HPD remains high on all inputs while the unit is powered on. The HPD drops low only while EDID is updated.

DTPTSW4HD4K • Operation 27

Page 36

HDCP

The DTPTSW4HD4K switcher acts as an HDCP and HDMI repeater by actively handling HDCP key negotiation and authentication on the inputs and the output. However, it does not report itself as a repeater or forward a KSV list. The switcher supports HDCP output mode.

Input

The HDMI input negotiates and authenticates HDCP with the source device if the source requires HDCP encryption. The authentication process is repeated whenever the stored EDID is changed or updated, which is indicated by pulling HPD low.

HDCP support can be disabled using SIS command (see HDCP Input Authorization on page 44) or PCS (see Input Configuration Panel on page 31).

Output

The output is pre-authenticated and encrypted, in accordance with the configured HDCP output mode. If the output requires encryption but the connected sink device cannot be authenticated, the output displays a green screen.

HDCP output modes

• Follow input — Output is always authenticated but only encrypted when required by

input. HDMI authentication is continuous. DVI authentication occurs for a maximum of 10seconds, then fails. This is the default mode.

• Always encrypt output — Output is always authenticated and encrypted. HDMI

authentication is continuous. DVI authentication occurs for a maximum of 10seconds, then fails.

• Follow Input (with continuous DVI trials) — Output is always authenticated but only

encrypted when required by input. Both HDMI and DVI authentication are continuous.

• Always encrypt output (with continuous DVI trials) — Output is always

authenticated and encrypted. Both HDMI and DVI authentication are continuous.

TMDS output format

The TMDS output format has three components:

• Video format — either DVI or HDMI

• Color space — RGB 4:4:4, YCbCr 4:2:2, or YUV 4:4:4

• Quantization range — either full (0-255) or limited (16-235)

By default, the input format is configured for Auto, which automatically forces RGB 4:4:4 Full, with the video format dependent on the source signal and the sink capabilities. Use SIS commands or PCS to force the output format (see TMDS Output Format on page 44 or

Output Configuration Panel on page 31)

Color depth and deep color support

The options are:

• Automatic — The DTPTSW4HD4K switcher determines the best color depth

supported by the sink by monitoring the EDID of the sink.

• Force 8‑bit

This can also be disabled or changed via SIS commands or PCS (see Video Color Bit

Depth on page 43 or Output Configuration Panel on page 31).

DTPTSW4HD4K • Operation 28

Page 37

Product Configuration Software

The Extron Product Configuration Software is a Windows-based application that allows the user to configure and control the DTP SW4 HD 4K switcher. Topics include:

• Downloading PCS Software

• Configuring the DTPTSW4HD4K with PCS

• Updating Firmware Using PCS

Downloading PCS Software

To begin, visit www.extron.com to download and install the PCS software.

1. Click the Download tab at the top of the home page (see figure 17, 1 below).

Figure 17. PCS Software Link on Download Tab

2. Click on the PCS link on the left sidebar menu (

The PCS window opens with the current version.

Figure 18. PCS Software Download Link

3. Click Release Notes (optional) to see the issues that have been addressed by the

latest update (see figure 18, 1).

4. Click Download (2) and follow the on-screen instructions.

11 22

DTPTSW4HD4K • Product Configuration Software (PCS) 29

Page 38

Configuring the DTPTSW4HD4K with PCS

1. Connect a control PC to the DTPTSW4HD4K switcher. The Windows-based PCS

communicates with the switcher via the Front Panel Configuration port with a standard USBmini-B port.

2. Open the PCS software on the control PC from the PCS icon loaded on the

desktop (optional, see image on the right) or from the Start menu.

Click Start > Programs > Extron Electronics > Extron Product

Configuration Software > Extron Product Configuration Software.

The Product Configuration Software opens to the Device Discovery screen.

Figure 19. PCS Device Discovery Screen

3. Select the DTPTSW4HD4K device by clicking on it to highlight it in the list (see

figure 19, 1 above).

4. Click Connect (2).

The Product Configuration Software opens to the device main menu.

Figure 20. DTPTSW4HD4K Main Menu

5. Select a tab from the main menu global navigation bar (see figure 20 above) to begin

configuring the DTPTSW4HD4K:

Input/Output Config

EDID Minder

NOTE: The device main menu opens with the Input/Output Configuration page

(5).

6 7

General Settings

AV Controls (side panel)

DTPTSW4HD4K • Product Configuration Software (PCS) 30

Page 39

Input/Output Configuration Menu

This menu allows the user to configure the active inputs and output (see figure 20, 5 on the previous page).

Input Configuration Panel

The Input Configuration panel allows the user to select an input and HDCP Authorized for the input. It also indicates which input is selected and the HDCP Status of an input. The switcher negotiates and authenticates HDCP with the source device if the source requires HDCP encryption.

1. HDCP Status (6) indicates when a signal is present and the status. One of three

indicators is displayed:

• No Signal

• HDCP Unlocked • HDCP Locked

2. Select the HDCPAuthorized checkbox (7) to turn on (default) or off.

Output Configuration Panel

This menu allows the user to determine if an active signal is present and configure the output, setting the color bit depth, output format and HDCP mode.

Figure 21. DTPTSW4HD4K Output Configuration Panel

1. Signal Presence indicator light (see figure 21, 1 above) shows green when an active

HDMI signal is present.

2. Select Color Bit Depth drop-down (2) to set the color bit depth:

• Auto (default)

• Force 8‑bit.

3. HDCP Status (3) indicates whether the display connected to the output is HDCP

compliant.

4. Select the Output Format drop-down (4) to set the HDMI output format. Choices are:

• Auto — (based on sink EDID, default)

• DVI RGB 444

• HDMI RGB 444 Full

• HDMI RGB 444 Limited

• HDMI YUV 444 Full

• HDMI YUV 444 Limited

• HDMI YUV 422 Full

• HDMI YUV 422 Limited

DTPTSW4HD4K • Product Configuration Software (PCS) 31

Page 40

5. DTP/HDBT Status (see figure 21, 5 on the previous page) indicates whether the

receiver connected to the DTP/HDBT output is an Extron DTP receiver or an HDBase T enabled receiver.

6. Select a radio button from the HDCP Mode (6) to set the switcher to either follow the

current input, or always encrypt the output. Choices are:

• Follow Input — Encrypts the output only when required by the selected input

• Always Encrypt Output — Always authenticates and encrypts the output,

• Follow Input (with continuous DVI trials) — Always authenticates the

• Always Encrypt Output (with continuous DVI trials) — Always

EDID Minder Menu

EDID Minder is an EDID management process that manages the resolution and refresh rate between the switcher and one or more HDMI input sources and the output sink. EDID can be set to match output rate, a custom user-defined EDID, or a factory setting (see EDID

table on page 27 for EDID data).

Click the EDID Minder icon (see figure 22, 1) on the global navigation bar to open the

EDID Minder menu.

source (default).

regardless of the HDCP status of the input source.

output but encrypts the output only when required by the input source. Use this setting when DVI sink devices initially pass HDCP encrypted content, but intermittently display a green HDCP notification screen after a power cycle or resuming from sleep mode.

authenticates and encrypts the output, with continuous HDMI and DVI authentication.

3 4 5

7 8

Figure 22. EDID Minder Menu

Filtering Available EDID

Use the Filter tab (2) to limit the number of available EDID displayed in the Favorites,

Connected Outputs, and Available EDID panels.

DTPTSW4HD4K • Product Configuration Software (PCS) 32

Page 41

1. From the Resolution drop-down menu (see figure 22, 3 on the previous page)

select a specific resolution or Any.

2. From the Refresh Rate drop-down menu (4) select a specific refresh rate or Any.

3. From the Video Format drop-down menu (5) select HDMI or Any.

Assigning EDID

To assign EDID to selected inputs:

1. From the Inputs group box on the right (6), select the check boxes for the desired

inputs.

2. From the Favorites, Available EDID, or Connected Outputs panel on the left, select

the desired EDID.

3. Then either:

a. Click the Assign button (7) to assign EDID to one or more selected inputs.

- OR -

b. Drag and drop EDID image from the Favorites, Available EDID, or Connected

Outputs panels to one or more selected inputs.

To assign EDID to all inputs:

1. From the Favorites, Available EDID, or Connected Outputs panels, select an

EDID.

2. From the Inputs group box, click the Assign to All button (8).

NOTE: Unchecked inputs are ignored when assigning an EDID to all inputs.

Adding EDID to the EDID Library

1. Click the Add EDID to Library button (9). The Browse Add EDID to the Library

window opens (see figure 23).

Figure 23. Browse Add EDID to the Library Window

2. Navigate to the desired EDID file location and select it (1).

NOTE: Valid EDID files have a .bin file extension.

3. Click the Open button (2). The EDID is added to the Available EDID panel.

DTPTSW4HD4K • Product Configuration Software (PCS) 33

Page 42

General Settings Menu

This menu is used to view the Hardware Settings (see figure 24, 1), configure the

Contact Closure and Tally Settings ( Lockout (Exec Mode) (

), and enable or disable Front Panel

2 3

Figure 24. General Settings Menu

Hardware Settings

Click the Hardware Settings button (1) to view the Unit Information (see figure on the right), which includes:

• Part Number

• Model Name

• Firmware Version

Contact Closure and Tally Settings

Select a radio button from the Contact Closure and Tally Settings (2) to set the configuration of each of the Contact Closure and Tally Out ports. Choices are:

• Click Default to allow inputs 1 through 4 to follow the input Contact and Tally and

configure inputs 5 and 6 via SIS commands.

• Click Advanced to configure inputs 1 through 6 via SIS commands. The front panel

input buttons are not tied to the Contact Tally ports in this mode.

• Click 1‑4 are input switching, 5 & 6 are grouped to allow the firmware to control

the actions of the input Contact/Tally on all inputs.

a. Inputs 1 through 4 — When the Contact pin (C) is momentarily shorted, Contact

and Tally follow that input. The switcher switches to the corresponding input and the Tally shorts to Ground and remains latch closed.

b. Inputs 5 and 6 — When the Contact pin (C) is shorted, Contact and Tally follow

the input (Contact closes and Tally shorts to Ground).

DTPTSW4HD4K • Product Configuration Software (PCS) 34

Page 43

• Click 1‑4 are input switching, 5 & 6 represent single switches to allow the

firmware to control the actions of the input Contact/Tally on all inputs.

a. Inputs 1 through 4 — When the Contact pin (C) is momentarily shorted, Contact

and Tally follow that input. The switcher switches to the corresponding input and the Tally shorts to Ground and remains latch closed.

b. Inputs 5 and 6 — When the Contact closes, Tally shorts to Ground. When Contact

opens, Tally opens.

Front Panel Lockout (Exec Mode)

Click the Front Panel Lockout (Exec Mode) radio button as desired (see figure 24, 3 on the previous page).

• Unlock front panel • Lock front panel

AV Controls Panel

The AV Controls panel is available on all three of the PCS configuration pages for the DTP SW4 HD 4K (see image on the right). It can be used to switch inputs, view active inputs, view Auto-Switch status, and mute or unmute video and audio signals.

1. Click an AV Inputs button to select that input (1).

2. The Auto‑Switch radio button (2) is view only

to indicate the status of the auto-switch mode. If it is checked, auto-switch is enabled. If it is unchecked, auto-switch is disabled.

3. Click the following buttons to mute audio,

video or sync: (3)

a. Click the Audio Mute button to mute

only the audio. The button turns red.

b. Click the Video Mute button to mute

only the video signal. The button turns red.

c. Click the AV Mute button to mute both

video and audio simultaneously. The button turns red, along with the

Video Mute and Audio Mute buttons.

d. Click the Sync Mute button to mute

video and sync. The button turns red.

4. Click the appropriate button to unmute any

signal. The button reverts to the default color, indicating the signal has been unmuted.

NOTE: This panel can be hidden or revealed on any page by clicking the arrow button

(4) on the top right of the panel.

DTPTSW4HD4K • Product Configuration Software (PCS) 35

Page 44

Device Menu

The Device menu (see imageon the right) allows the user to:

PCS Help File

For assistance, Extron PCS Help contains complete information about using the program to configure the DTPTSW4HD4K.

To access Extron PCS Help, click the button in the right corner of the PCS program screen (see image on the right, 1) and click on Extron PCS Help (2).

Disconnect the device from PCS.

View the hardware Settings.

Reset Device to factory default.

Update Firmware (see Loading the

Firmware to the Switcher on page 37).

View information About this Module.

DTPTSW4HD4K • Product Configuration Software (PCS) 36

Page 45

Updating Firmware Using PCS

Updates to the DTPTSW4HD4K firmware are made available periodically via the Extron

website. You can find out what version of firmware is currently loaded on your switcher

by entering the SIS command Qvia the RS-232 or USB interface (see Query firmware

version on page 45) or listed in Hardware Settings in PCS (see page 34).

Downloading the DTPTSW4HD4K Firmware

To obtain the latest version of firmware for the DTPTSW4HD4K:

1. Go to www.extron.com, click the Download link at the top of the page (see

figure 25,1).

2. Click the Firmware link (2) on the left sidebar menu.

Figure 25. Firmware Link on the Download Tab

3. From the alphabetic navigation bar at the top of the page (3), click the appropriate

letter for the device needing a firmware update and locate the firmware.

4. Click Release Notes (4) for your product software to see the issues that have been

addressed by the latest update.

5. Click Download (5) and follow the on-screen instructions.

6. On the next screen that appears, enter the requested user information, then click the

Download button.

7. Follow the instructions on the rest of the download screens to save the executable

firmware file to your computer. Note the folder where the file was saved.

Loading the Firmware to the Switcher

Firmware on the DTPTSW4HD4K can be updated using PCS. To load a new version of firmware using PCS:

1. Connect your computer to the DTPTSW4HD4K via either the first three pins of the

switcher Remote port (see Remote RS‑232 Control Connector on page 11) or the front panel USB port (see Connecting to the USB Port on page 24).

2. If you have not already done so, download and install PCS to your computer (see

Downloading PCS Software on page 29).

3. If necessary, download the latest version of DTPTSW4HD4K firmware and install it on

your computer (see Downloading the DTPTSW4HD4K Firmware).

DTPTSW4HD4K • Product Configuration Software (PCS) 37

Page 46

4. Open PCS via your desktop Start menu, desktop icon, or toolbar icon. Unless you

specified otherwise in the installation of PCS, make the following selection from the

Start menu:

Start > All Programs > Extron Electronics > Extron Product Configuration Software > Extron Product Configuration Software

The Product Configuration Software opens to the Device Discovery screen (see figure 26).

Figure 26. PCS Device Discovery Screen

5. Select the DTP T SW4 HD 4K by clicking on it to highlight it in the list (see figure 26,

6. Click Connect (2).

The Product Configuration Software opens to the device page (see figure 27).

Figure 27. DTP T SW4 HD 4K PCS Device Page

7. Click the Device Menu arrow next to the name of the device (see figure 27, 1).

The Device Menu drops down.

Figure 28. DTP T SW4 HD 4K Device Menu

8. Click Update Firmware (see figure 28,1).

DTPTSW4HD4K • Product Configuration Software (PCS) 38

Page 47

9. Click Update Firmware to this Device...

Figure 29. Update Firmware to this Device

The Update Firmware window opens.

Figure 30. Update Firmware Window

10. Click Continue (see figure 30, 1).

11. Click Open Firmware File... to navigate to the device-specific firmware file that has

been downloaded on your PC. Valid firmware files have a .S19 file extension.

ATTENTION:

• Valid ﬁrmware ﬁles must have the ﬁle extension S19. A ﬁle with any other

extension is not a ﬁrmware upgrade for this product and could cause the switcher to stop functioning.

• Les ﬁchiers ﬁrmware valides doivent contenir l’extension ﬁchier S19. Un ﬁchier

avec n’importe quelle autre extension n’est pas une mise à jour de ﬁrmware pour cet appareil et l’appareil pourrait arrêter de fonctionner.

12. Click Open or double click to select the firmware file.

13. Click Update on the Update Firmware dialog box. This uploads and verifies the

new firmware onto your connected device. The Installing Firmware progress field shows the progress of the upload. After the upload is complete, a dialogue box opens confirming that the upload is complete.

14. Click Close. The software returns to the Device Discovery window.

15. Select your device from the Device Discovery menu in PCS. A connection must be

re-established with the device before continuing to use the software.

16. Click Connect, or double click on the device. The device reconnects to the software.

NOTE: The original factory-installed ﬁrmware is permanently available on the

DTPTSW4 HD 4K. If the attempted ﬁrmware upload fails for any reason, the switcher reverts to the factory version.

DTPTSW4HD4K • Product Configuration Software (PCS) 39

Page 48

Remote Communication and Control

This section describes remote operation of the DTPTSW4HD4K switcher. Topics include:

• Using Simple Instruction Set (SIS) Commands

• Command and Response Table for SIS Commands

Using Simple Instruction Set (SIS) Commands

The DTPTSW4HD4K switcher can be remotely set up and controlled via Extron SIS commands that are issued from a host computer or other device, such as a control system. SIS commands can be issued via RS-232 from the computer serial port to the rear panel Remote port (see Remote RS‑232 Control Connector on page 11), or via USB from the computer USB port to the front panel Config port (see Connecting to the USB Port on page 24 to connect to this port).

Host-to-switcher Communications

SIS commands consist of one or more characters per field. No special characters are required to begin or end a command sequence. You can enter these commands from your computer using a communication software program such as Extron DataViewer. When the switcher determines that a command is valid, it executes the command and sends a response to the host device.

Responses from the DTPTSW4HD4K switcher to the host computer end with a carriage return and a line feed (CR/LF=]), which signals the end of the response character string. A string is one or more characters.

Switcher-initiated Messages

When a local event such as a front panel selection or change in signal status takes place, the switcher responds by sending a message to the host, indicating what change has occurred. No response is required from the host.

The switcher sends the following message when it is first powered on:

• Vn.nn is the firmware version number.

DTPTSW4HD4K • Remote Communication and Control

Page 49

Error Responses

Space

If the switcher is unable to execute a command it receives because the command is invalid or contains invalid parameters, the switcher returns an error response to the host. The following error response codes can be sent:

E01 – Invalid input channel (out of range) E06 – Invalid input while in auto-switch mode E10 – Invalid command E13 – Invalid value (out of range) E14 – Invalid for this configuration

Using the Command and Response Table

The Command and Response Table for SIS Commands, starting on page 43, lists valid ASCII and hexadecimal command codes, the switcher responses to the host, and a description of the command function or the results of executing the command.

The conversion table below is for use with the command and response table.

ASCII to Hex Conversion Ta ble

•

Figure 31. ASCII to Hex Conversion Table

Symbol Definitions

]

= CR/LF (carriage return with line feed) (hex 0D 0A)

}

or | = Soft carriage return (no line feed)

•

= Space

or W = Escape

= Input number

1 ‑ 4 0 = Deselect all inputs

= On and off, or mute status

0 = Off, or low, or undetected 1 = On, or high, or detected

= Video color bit depth mode

0 = Automatically truncate based on output (default)

1 = Force truncation to 8-bit

= EDID mode and ﬁle selection

1 - 15 (14 and 15 are user loaded slots) = Factory-supplied EDID number (for a list of available EDID ﬁles, see the EDID table on page 27) 11 = Default

= Current EDID information in hexadecimal format (128 or 256 bytes of hex data)

= Native resolution and refresh rate

= Unit name. The name can have up to 24 alphanumeric characters including hyphens (‑),

with no spaces. The ﬁrst character must be a letter, and the last character cannot be a hyphen. The default is DTP‑T‑SW4‑HD‑4K.

DTPTSW4HD4K • Remote Communication and Control 41

Page 50

= Switch mode

0 = Manual 1 = Auto

= Firmware version (to the second decimal place)

X1)

= Output HDCP mode

0 = (default) Encrypt as required by input. Continuous trials for HDMI sinks Attempt for 10seconds on DVI sinks, then fail 1 = Always encrypt Continuous trials for HDMI sinks Attempt for 10 seconds on DVI sinks, then fail 2 = Encrypt as required by input. Continuous trials for HDMI and DVI sinks 3 = Always encrypt

Continuous trials for HDMI and DVI sinks

X1!

= TMDS output format

0 = Auto (default) 1 = DVI RGB 444 2 = HDMI RGB “Full” 3 = HDMI RGB “Limited” 4 = HDMI YUV 444 “Full” 5 = HDMI YUV 444 “Limited” 6 = HDMI YUV 422 “Full” 7 = HDMI YUV 422 “Limited”

X1@

= Verbose mode

0 = Clear/none 1 = Verbose mode (default) 2 = Tagged responses for queries 3 = Verbose mode and tagged responses for queries

X1#

= Video mute

0 = Video mute disabled 1 = Video mute enabled (TMDS) 2 = Video and sync mute

X1$

= DTP/HDBT switch position

0 = DTP mode (default)

X1%

= Contact/Tally action (see Contact/Tally Modes on page 15)

X1^

= Contact/Tally ports

X1&

= Contact/Tally modes

X1*

= Contact closure status

X1(

= Tally pin mode on channel mute

X2)

= 5V Output Hot-Plug Mode

1 = HDBT mode

0 = Open 1 = Closed

1 ‑ 6

0 = Default setting 1 = Advanced Mode 2 = 1-4 are mutually exclusive; 5 and 6 are mutually exclusive 3 = 1-4 are mutually exclusive; 5 is single switch; 6 is single switch

0 = Stays in current channel if re-selected (default) 1 = Select 0 channel if current channel is re-selected

0 = Always on (default) 1 = Off when muted 2 = Blink when muted

0 = Auto (5V enabled when source with 5V present, otherwise Off) 1 = Always enabled (default)

NOTE: Unless otherwise indicated, commands are not case-sensitive.

DTPTSW4HD4K • Remote Communication and Control 42

Page 51

Command and Response Table for SIS Commands

Command

Input Selection

Select input (audio and video)

Video Mute

Video mute Query video mute status

Audio Mute

Audio mute Query audio mute status

Video Color Bit Depth

Set video color bit depth mode Query video color bit depth

mode

Signal Status

Request status of all signals

Request HDCP status

EDID Minder (

Assign EDID to speciﬁc input

Assign EDID to all inputs Query EDID assignment

Query EDID in hex format

Save display EDID to user location

Query EDID native resolution

Example

see the EDID table on page 27)

ASCII Command (Host to Switcher)

X1#

B Vmt

Z Amt

V X#

E E

VBITD

HDCP

A X! * X$

A X$

E E

AEDID

R X!

S X$

N X!

}

BITD

} X#]

} X@

}

EDID

}

EDID

} X$

} X%]

EDID

}

EDID

} X^]

EDID

}

EDID

Response (Switcher to Host)

X! •

All

X1#]

]

X1#]

Vmt

X@]

Amt

X#]

BitdV

X#]

BitdV

• X@ • X@ • X@ *

X@ • X@ • X@ • X@ *

Sig

• X@ • X@ • X@ *

X@]

X@ • X@ • X@ • X@ *

Hdcp

X! *

EdidA

• X$ •

EdidA

X$] X$

X$]

...

X$ • X$

•...

X$]

X%]

X$]

EdidS

X^]

N 1600x1200@60.0Hz

X@]

]

Additional Description

Select input X!.

= input number: 0 - 4

0 = deselect all inputs (disable output)

Mute the video signal.

Show video muting status 0 = unmuted (default), 1 = muted, 2 = muted Verbose mode 2/3

Mute the audio signal.

Show audio muting status X@. For X@: 1 = muted, 0 = unmuted (default) Verbose mode 2/3

Select color bit depth mode X#. For X#: 0 = automatic, based on the EDID of the

connected output (default) 1 = Force 8-bit Verbose mode 2/3

inputs 1 - max * output (unsolicited) Show signal presence or absence for all inputs and the output. For X@:

0 = undetected, 1 = detected Verbose mode 2/3

Show HDCP status X@ for all inputs and one output. For X@:

0 = off/low/undetected 1 = on/high/detected

Verbose mode 2/3

= EDID slot number

(11 = default)

= inputs 1 - max inputs Verbose mode 2/3 View the current EDID assignment in hexadecimal (256 bytes).

= current EDID information in hex. Verbose 2/3 Store the EDID of the connected display as user-assigned EDID ﬁle

= 14 or 15 Show native resolution and refresh rate from current EDID selection Verbose mode 2/3

X1#

X$.

DTPTSW4HD4K • Remote Communication and Control 43

Page 52

Command

ASCII Command (Host to Switcher)

HDCP Input Authorization

Enable or disable HDCP authentication per input

Enable or disable HDCP authentication for all inputs

Query HDCP authentication status

E X! * X@

E X@

EHDCP

Output HDCP Mode

Set output HDCP mode

Query output HDCP mode

X1)

SHDCP

TMDS Output Format

Set format

Query setting

E X1!

VTPO

5V Output Hot‑Plug Mode

Set output hot-plug mode (5V)

Query output hot-plug mode (5V) status

X2)

MHPLG

Contact Ports (Unsolicited Response)

Physical contact (open or close) from ports 1-6

Query individual port

X1^

Response (Switcher to Host)

}

HDCP

}

HdcpE

} X@

HdcpE

}

HDCP

HdcpS

} X1)]

HdcpS

}

VTPO

Vtpo

} X1!]

Vtpo

}

HPLG

HplgM

} X2)]

HplgM

Sts

X1%]

• X@

X1!]

X1^

X! *

X@]

•...

X@ • X@

X1)]

X2)]

X1%]

•...

X@]

Additional Description

Set HDCP authentication for input X! to

. For X@:

0 = Disable HDCP authentication 1 = Enable HDCP authentication (default)

Set HDCP authentication to X@ for all inputs. View the current HDCP authentication settings. Verbose mode 2/3

X1)

See For Show output HDCP mode status. Verbose mode 2/3

See For Show TMDS output format setting. Verbose mode 2/3

See For Show output hot-plug mode status. Verbose mode 2/3

For For

Unsolicited response as a result of a change.

deﬁnition on page 42.

X1)

: 0 = default.

X1!

deﬁnition on page 42.

X1!

: 0 = default.

X2)

deﬁnition on page 42.

X2)

: 1 = default.

X1^

: Contact/Tally ports 1-6.

X1%

: 0 = open; 1 = closed.

Query all ports

X1% X1% X1% X1% X1% X1%]

NOTE: The S command shows the current status of all the contact ports (open or closed).

Tally Ports

Set individual port

Query individual port

Set all ports

Query all ports

E X1^

X1%

TALY

}

TALY

} X1%]

E X1% X1% X1% X1% X1% X1%

}

TALY

} X1% X1% X1% X1% X1% X1%]

TALY

X1^

Taly

X1%]

X1% X1% X1% X1% X1%

X1%]

X1^

For

: Contact/Tally ports 1-6.

X1%

For

: 0 = open; 1 = closed.

Contact/Tally Mode Setting

Set individual port

Query mode setting

E X1&

MODE

}

MODE

Mode

} X1&]

X1&]

See

X1&

deﬁnition on page 42.

NOTE:

• Set Tally commands can only be used when the Contact/Tally ports are NOT controlled by ﬁrmware.

• For more information, see Contact/Tally Modes on page 15.

DTPTSW4HD4K • Remote Communication and Control 44

Page 53

Command

Behavior of Contact/Tally Ports

Set mode

Query setting

Front Panel Lockout

Enable or disable lock mode

Query lockout status

Unit Name

Set unit name

Set name to factory default

Query unit name

Information Requests

Query DTP Mode

Request information Request part number

Query ﬁrmware version

Example:

Query model name

Query model description

Query auto switch status

Verbose Mode

Set verbose mode

View verbose mode

Reset

ASCII Command (Host to Switcher)

E X1*

MUTM

X Exe

E X&

•

O1HDBT

I N

1 i DTP • SW4 • HD •4K

2 i DTP • T • HDMI • 4K •

72 # Asw

E X1@

ZXXX

X1(

MUTM

}

} X1*

}

} X&]

} X1$]

}

} X1@]

}

Response (Switcher to Host)

X1*

X1(]

X@]

X1(]

Mutm

X@]

Exe

X&]

Ipn •

Ipn • DTP‑SW4‑HD‑4K

X&]

Ipn •

X1$]

HdbtO

X! • A X! • F X* •

V 60‑1625‑01

Vmt

]

X(]

]

1.01

]

Inf01 • DTP • SW4 • HD • 4K

X*]

X1@]

]

SWITCHER Inf02 • DTP • T • HDMI • 4K • SWITCHER

Vrb

Zpx

]

X@ •

Additional Description

X1*

For

: disable/enable, which selects 0 channel if current channel is re-selected. Show Contact/Tally port setting.

Select front panel lock mode X@. For X@: 0 = off (default), 1 = on Show executive mode status. Verbose mode 2/3

Assign name X& for the switcher. X& can consist of up to 24 alphanumeric characters, including the hyphen (-).

Show the current switcher name X&. Verbose mode 2/3

X1$

For

: 0 = DTP, 1 = HDBT Verbose mode 2/3

X@]

Amt

Show the part number of the switcher:

Show ﬁrmware build number X(, expressed to the second decimal place.

Verbose mode 2/3

]

Verbose mode 2/3

Unsolicited

X1@

For

: 0 = clear/none

1 = Verbose mode (default) 2 = Tagged responses for queries 3 = Verbose mode and tagged

responses for queries

Verbose mode 2/3

Reset the switcher to its factory default values.

DTPTSW4HD4K • Remote Communication and Control 45

Page 54

Mounting

Mounting the DTPTSW4HD4K Switcher

The DTPTSW4HD4K switcher can be set on a table, mounted on a rack shelf, or mounted under a desk, podium, or table.

ATTENTION:

• Installation and service must be performed by authorized personnel only.

• L’installation et l’entretien doivent être effectués par le personnel autorisé

uniquement.

Tabletop Use

Four self-adhesive rubber feet are included with the DTPTSW4HD4K switcher. For tabletop use, attach one foot at each corner on the bottom of the unit, and place the switcher where desired.

Rack Mounting

The DTPTSW4HD4K switcher can be mounted on a 9.5 inch, 6 inch, or 3.5 inch deep rack shelf. The switcher can also be mounted vertically to the front or back rack support. For mounting procedures, see the instructions provided with the mounting option.

UL rack mounting guidelines

The following Underwriters Laboratories (UL) guidelines pertain to the safe installation of the equipment in a rack.

• Elevated operating ambient temperature — If the equipment is installed in a closed

or multi-unit rack assembly, the operating ambient temperature of the rack environment may be greater than room ambient temperature. Therefore, install the equipment in an environment compatible with the maximum ambient temperature (TMA = +122°F, +50°C) specified by Extron.

• Reduced air flow — Install the equipment in a rack so that the amount of air flow

required for safe operation of the equipment is not compromised.

• Mechanical loading — When mounting the equipment in the rack, ensure that uneven

mechanical loading does not cause a hazardous condition.

• Circuit overloading — When connecting the equipment to the supply circuit, consider

the effect that circuit overloading might have on overcurrent protection and supply wiring. Consider equipment nameplate ratings when addressing this concern.

• Reliable earthing (grounding) — Maintain reliable grounding of rack-mounted

equipment. Pay particular attention to supply connections other than direct connections to the branch circuit (for example, use of power strips).

Furniture Mounting

The DTPTSW4HD4K can be mounted under a desk, table, or podium using an under-desk mounting kit from the Extron UTS100 Series (see the mounting instructions provided with the kit).

DTPTSW4HD4K • Mounting 46

Page 55

Extron Warranty

Extron Electronics warrants this product against defects in materials and workmanship for a period of three years from the date of purchase. In the event of malfunction during the warranty period attributable directly to faulty workmanship and/or materials, Extron Electronics will, at its option, repair or replace said products or components, to whatever extent it shall deem necessary to restore said product to proper operating condition, provided that it is returned within the warranty period, with proof of purchase and description of malfunction to:

USA, Canada, South America, and Central America:

Extron Electronics 1230 South Lewis Street Anaheim, CA 92805 U.S.A.

Europe and Africa:

Extron Europe Hanzeboulevard 10 3825 PH Amersfoort The Netherlands

Japan:

Extron Electronics, Japan Kyodo Building, 16 Ichibancho Chiyoda-ku, Tokyo 102-0082 Japan

China:

Extron China 686 Ronghua Road Songjiang District Shanghai 201611 China

Asia:

Extron Asia Pte Ltd 135 Joo Seng Road, #04-01 PM Industrial Bldg. Singapore 368363

Middle East:

Extron Middle East Dubai Airport Free Zone F13, PO Box 293666 United Arab Emirates, Dubai

Singapore

This Limited Warranty does not apply if the fault has been caused by misuse, improper handling care, electrical or mechanical abuse, abnormal operating conditions, or if modiﬁcations were made to the product that were not authorized by Extron.

NOTE: If a product is defective, please call Extron and ask for an Application Engineer to receive an RA (Return

Authorization) number. This will begin the repair process.

USA: 714.491.1500 or 800.633.9876 Europe: 31.33.453.4040 Asia: 65.6383.4400 Japan: 81.3.3511.7655

Units must be returned insured, with shipping charges prepaid. If not insured, you assume the risk of loss or damage during shipment. Returned units must include the serial number and a description of the problem, as well as the name of the person to contact in case there are any questions.

Extron Electronics makes no further warranties either expressed or implied with respect to the product and its quality, performance, merchantability, or ﬁtness for any particular use. In no event will Extron Electronics be liable for direct, indirect, or consequential damages resulting from any defect in this product even if Extron Electronics has been advised of such damage.

Please note that laws vary from state to state and country to country, and that some provisions of this warranty may not apply to you.

Extron Headquarters

+1.800.633.9876 (Inside USA/Canada Only)

Extron USA ‑ West Extron USA ‑ East +1.714.491.1500 +1.919.850.1000 +1.714.491.1517 FAX +1.919.850.1001 FAX

Extron Europe

+800.3987.6673 (Inside Europe Only)

+31.33.453.4040 +31.33.453.4050 FAX

Extron Asia

+65.6383.4400 +65.6383.4664 FAX

Extron Japan

+81.3.3511.7655 +81.3.3511.7656 FAX

Extron China

+86.21.3760.1568 +86.21.3760.1566 FAX

Extron Middle East

+971.4.299.1800 +971.4.299.1880 FAX

Extron Australia

+61.8.8113.6800 +61.8.8351.2511 FAX

Extron India

1800.3070.3777 (Inside India Only)

+91.80.3055.3777 +91.80.3055.3737 FAX