Extron Electronics DMS 1600, DMS 2000, DMS 3200, DMS 3600 User Manual

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User Guide

Matrix Switchers

DMS 1600, DMS 2000, DMS 3200, and DMS 3600

Conﬁgurable Digital Video Matrix Switchers

68-1829-01 Rev. D

09 13

Safety Instructions

Safety Instructions • English

WARNING: This symbol, , when used on the product, is intended to

alert the user of the presence of uninsulated dangerous voltage within the product’s enclosure that may present a risk of electric shock.

ATTENTION: This symbol, , when used on the product, is intended

to alert the user of important operating and maintenance (servicing) instructions in the literature provided with the equipment.

For information on safety guidelines, regulatory compliances, EMI/EMF compatibility, accessibility, and related topics, see the Extron Safety and Regulatory Compliance Guide, part number 68-290-01, on the Extron website,

www.extron.com.

Instructions de sécurité • Français

AVERTISSEMENT: Ce pictogramme, , lorsqu’il est utilisé sur le

produit, signale à l’utilisateur la présence à l’intérieur du boîtier du produit d’une tension électrique dangereuse susceptible de provoquer un choc électrique.

ATTENTION: Ce pictogramme, , lorsqu’il est utilisé sur le produit,

signale à l’utilisateur des instructions d’utilisation ou de maintenance importantes qui se trouvent dans la documentation fournie avec le matériel.

Pour en savoir plus sur les règles de sécurité, la conformité à la réglementation, la compatibilité EMI/EMF, l’accessibilité, et autres sujets connexes, lisez les informations de sécurité et de conformité Extron, réf. 68-290-01, sur le site

www.extron.fr.

Extron,

Sicherheitsanweisungen • Deutsch

WARNUNG: Dieses Symbol auf dem Produkt soll den Benutzer

darauf aufmerksam machen, dass im Inneren des Gehäuses dieses Produktes gefährliche Spannungen herrschen, die nicht isoliert sind und die einen elektrischen Schlag verursachen können.

Инструкция по технике безопасности • Русский

ПРЕДУПРЕЖДЕНИЕ: Данный символ, , если указан

на продукте, предупреждает пользователя о наличии неизолированного опасного напряжения внутри корпуса продукта, которое может привести к поражению электрическим током.

ВНИМАНИЕ: Данный символ, , если указан на продукте,

предупреждает пользователя о наличии важных инструкций по эксплуатации и обслуживанию в руководстве, прилагаемом к данному оборудованию.

Для получения информации о правилах техники безопасности, соблюдении нормативных требований, электромагнитной совместимости (ЭМП/ЭДС), возможности доступа и других вопросах см. руководство по безопасности и соблюдению нормативных требований Extron на сайте Extron:

ru, номер по каталогу - 68-290-01.

www.extron.

Chinese Simplified（简体中文）

警告：产品上的这个标志意在警告用户该产品机壳内有暴露的危险电压，

有触电危险。

注意：产品上的这个标志意在提示用户设备随附的用户手册中有

重要的操作和维护(维修）说明。

关于我们产品的安全指南、遵循的规范、EMI/EMF 的兼容性、无障碍使用的特性等相关内容，敬请访问 Extron 网站 www.extron.cn，参见 Extron 安全规范指南，产品编号 68-290-01。

Chinese Traditional（ )

警告: 若產品上使用此符號，是為了提醒使用者，產品機殼內存在著

可能會導致觸電之風險的未絕緣危險電壓。

VORSICHT: Dieses Symbol auf dem Produkt soll dem Benutzer in der

im Lieferumfang enthaltenen Dokumentation besonders wichtige Hinweise zur Bedienung und Wartung (Instandhaltung) geben.

Weitere Informationen über die Sicherheitsrichtlinien, Produkthandhabung, EMI/EMF-Kompatibilität, Zugänglichkeit und verwandte Themen finden Sie in den Extron-Richtlinien für Sicherheit und Handhabung (Artikelnummer 68-290-01) auf der Extron-Website,

www.extron.de.

Instrucciones de seguridad • Español

ADVERTENCIA: Este símbolo, , cuando se utiliza en el producto,

avisa al usuario de la presencia de voltaje peligroso sin aislar dentro del producto, lo que puede representar un riesgo de descarga eléctrica.

ATENCIÓN: Este símbolo, , cuando se utiliza en el producto, avisa

al usuario de la presencia de importantes instrucciones de uso y mantenimiento recogidas en la documentación proporcionada con el equipo.

Para obtener información sobre directrices de seguridad, cumplimiento de normativas, compatibilidad electromagnética, accesibilidad y temas relacionados, consulte la Guía de cumplimiento de normativas y seguridad de Extron, referencia 68-290-01, en el sitio Web de Extron,

www.extron.es.

注意 若產品上使用此符號，是為了提醒使用者。

有關安全性指導方針、法規遵守、EMI/EMF 相容性、存取範圍和相關主題的詳細資訊，請瀏覽 Extron 網站：www.extron.cn，然後參閱《Extron 安全性與法規遵守手冊》，準則編號 68-290-01。

Japanese

警告: この記号が製品上に表示されている場合は、筐体内に絶縁されて

いない高電圧が流れ、感電の危険があることを示しています。

注意: この記号が製品上に表示されている場合は、本機の取扱説明書

に記載されている重要な操作と保守 ( 整備)の指示についてユーザーの注意を喚起するものです。

安全上のご注意、法規厳守、EMI/EMF適合性、その他の関連項目については、エクストロンのウェブサイト www.extron.jp より『 Extron Safety and Regulatory Compliance Guide』 ( P/N 68-290-01) をご覧ください。

Korean

경고: 이 기호 가 제품에 사용될 경우, 제품의 인클로저 내에 있는

접지되지 않은 위험한 전류로 인해 사용자가 감전될 위험이 있음을 경고합니다.

주의: 이 기호 가 제품에 사용될 경우, 장비와 함께 제공된 책자에 나와

있는 주요 운영 및 유지보수(정비) 지침을 경고합니다.

안전 가이드라인, 규제 준수, EMI/EMF 호환성, 접근성, 그리고 관련 항목에 대한 자세한 내용은 Extron 웹 사이트(www.extron.co.kr)의 Extron 안전 및 규제 준수 안내서, 68-290-01 조항을 참조하십시오.

FCC Class A Notice

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part15 of the FCC rules. The ClassA limits provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction guide, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause interference; the user must correct the interference at his own expense.

NOTE: For more information on safety guidelines, regulatory compliances, EMI/EMF

compatibility, accessibility, and related topics, see the Extron Safety and

Regulatory Compliance Guide on the Extron website.

FDA/IEC 60825-1 Requirements

CLASS 1 LASER PRODUCT

Complies with FDA performance standards for laser products except for deviations pursuant to Laser Notice No. 5, dated June 24, 2007.

The product is intended to be used with the fiber optic cables fully installed.

This product meets the applicable requirements of IEC 60825-1, Edition 1 (2007).

Any service to this product must be carried out by Extron Electronics and its qualified service personnel.

Trademarks

All trademarks mentioned in this guide are the properties of their respective owners.

The following registered trademarks®, registered service marks RGBSystems, Inc. or Extron Electronics:

Registered Trademarks

AVTrac, Cable Cubby, CrossPoint, eBUS, EDID Manager, EDID Minder, Extron, Flat Field, GlobalViewer, Hideaway, Inline, IPIntercom, IPLink, Key Minder, LockIt, MediaLink, PlenumVault, PoleVault, PowerCage, PURE3, Quantum, SoundField, SpeedMount, SpeedSwitch, System Integrator, TeamWork, TouchLink, V-Lock, VersaTools, VN-Matrix, VoiceLift, WallVault, WindoWall, XTP, and XTP Systems

Registered Service Mark

AAP, AFL (Accu-Rate Frame Lock), ADSP (Advanced Digital Sync Processing), AIS (Advanced Instruction Set), Auto-Image, CDRS (Class D Ripple Suppression), DDSP (Digital Display Sync Processing), DMI (Dynamic Motion Interpolation), DriverConfigurator, DSPConfigurator, DSVP (Digital Sync Validation Processing), FastBite, FOXBOX, IP Intercom HelpDesk, MAAP, MicroDigital, ProDSP, QS-FPC (QuickSwitch Front Panel Controller), Scope-Trigger, SIS, Simple Instruction Set, Skew-Free, SpeedNav, Triple-Action Switching, XTRA, ZipCaddy, ZipClip

(SM)

: S3 Service Support Solutions

Trademarks

(SM)

, and trademarks

(®)

(™)

(TM)

are the property of

Notifications

The following notifications are used in this guide:

WARNING: A warning indicates a situation that has the potential to result in death or

severe injury.

ATTENTION: Attention indicates a situation that may damage or destroy the product or

associated equipment.

NOTE: A note draws attention to important information.

Specifications Availability

Product specifications are available on the Extron website, www.extron.com.

Conventions Used in this Guide

Software Commands

Commands are written in the fonts shown here:

^AR Merge Scene,,Op1 scene 1,1 ^B 51 ^W^C

[01] R 0004 00300 00400 00800 00600 [02] 35 [17] [03]

E X! *X1&* X2)* X2#* X2! CE}

NOTE: For commands and examples of computer or device responses mentioned

in this guide, the character “0” is used for the number zero and “O” represents the capital letter “o.”

Computer responses and directory paths that do not have variables are written in the font shown here:

Reply from 208.132.180.48: bytes=32 times=2ms TTL=32

C:\Program Files\Extron

Variables are written in slanted form as shown here:

ping xxx.xxx.xxx.xxx —t

SOH R Data STX Command ETB ETX

Selectable items, such as menu names, menu options, buttons, tabs, and field names are written in the font shown here:

From the File menu, select New. Click the OK button.

Introduction............................................................ 1

About this Guide ................................................. 1

About the DMS Matrix Switchers ........................ 1

Features ............................................................. 3

Installation .............................................................. 6

Setup and Installation Checklist .......................... 6

Rear Panel Cabling and Features ........................ 7

I/O Boards ...................................................... 9

Remote Port ................................................. 11

Ethernet Port ................................................ 11

Reset Button and LED .................................. 12

Power ........................................................... 13

Cooling fans (DMS 1600 and DMS 3600 only) ..

Front Panel Conﬁguration Port .......................... 13

Operation .............................................................. 14

Front Panel Controls and Indicators .................. 14

Input and Output Buttons ............................. 16

Control Buttons ............................................ 18

Power Indicators ........................................... 19

Button Labels ............................................... 20

Rear Panel Power Indicators

(DMS 1600 and DMS 3600) ............................ 20

Front Panel Operations ..................................... 21

Definitions ..................................................... 21

Power ........................................................... 22

Creating a Configuration ............................... 22

Viewing a Configuration ................................ 26

I/O Grouping ................................................. 27

Using Presets ............................................... 30

Muting and Unmuting Outputs ...................... 33

Locking the Front Panel (Executive Mode)..... 34

Performing a System Reset from

the Front Panel ............................................ 35

Background Illumination................................ 35

Selecting the Rear Panel Remote Port

Protocol and Baud Rate .............................. 36

Rear Panel Operations ...................................... 36

Performing Soft System Resets

(Modes 3, 4, and 5) ..................................... 38

Performing a Hard Reset (Mode 1) ................ 39

Troubleshooting ................................................ 39

General Checks ............................................ 39

Digital Signal Guidelines ................................ 40

Conﬁguration Worksheets................................. 41

Worksheet Example 1: System Equipment ... 41

Worksheet Example 2: Daily Configuration .... 42

Worksheet Example 3: Test Configuration ..... 43

Programming Guide ........................................... 46

Local Host-Control Ports .................................. 46

Ethernet (LAN) Port........................................... 47

Host-to-Switcher Instructions ........................... 48

Switcher-Initiated Messages ............................. 48

Switcher Error Responses ................................ 49

Using the Command and Response Tables ...... 49

Command and Response Table for

SIS Commands ........................................... 50

Matrix Software ................................................... 61

Matrix Switchers Control Program .................... 61

Installing the Software ................................... 61

Software Operation via Ethernet ................... 62

Using the Matrix Switcher Control Software .. 63

Starting the program ..................................... 64

Using the program ........................................ 65

IP Settings/Options Window ......................... 67

Updating Firmware ....................................... 72

Uploading HTML Files ................................... 76

Windows Buttons, Drop Boxes,

and Trash Can ............................................. 77

Windows Menus ........................................... 77

Using Emulation Mode .................................. 82

Using the Help System ................................. 82

Button Label Generator Program ...................... 83

Installing the Button Label Generator

Software ...................................................... 83

Using the Button Label Generator Software .. 84

vDMS 1600, DMS 2000, DMS 3200, and DMS 3600 • Table of Contents

HTML Operation ................................................. 85

Opening the Embedded Web Pages ................. 85

Status Tab ........................................................ 87

System Status Page ..................................... 87

DSVP and Physical Configuration Page ........ 88

Conﬁguration Tab ............................................. 89

System Settings Page .................................. 89

Passwords Page........................................... 92

Email Settings Page ...................................... 93

Firmware Upgrade Page ............................... 94

File Management Tab ....................................... 96

File Management Page ................................. 96

Control Tab ....................................................... 97

Set and View Ties Page ................................ 97

EDID and Mute Settings Page ...................... 98

Special Characters ........................................... 99

Maintenance and Modiﬁcations ................... 100

Mounting the Switcher .................................... 100

UL Guidelines ............................................. 100

Mounting Instructions ................................. 100

Removing and Installing the I/O Board or

Blank Panel ................................................... 101

Removing the I/O Board or Blank Panel ...... 102

Installing the I/O Board or Blank Panel ........ 102

Removing and Installing the Power Supply

Module (DMS 1600 and DMS 3600) .............. 103

Removing the Power Supply Module .......... 103

Installing the Power Supply Module ............ 104

Removing and Installing a Fan Module

(DMS 1600 and DMS 3600) .......................... 104

Removing a Fan Module ............................. 104

Installing a Fan Module ............................... 105

Removing and Installing Button Labels ........... 106

Installing Labels in the Buttons of the

Matrix Switcher .......................................... 106

Ethernet Connection ....................................... 108

Ethernet Link .................................................. 108

Ethernet Connection ................................... 108

Default IP Address ...................................... 108

Pinging to Determine the Extron

IP Address ................................................. 109

Pinging to Determine the Web IP Address .. 109 Configuring the DMS Matrix Switcher for

Network use via the ARP Command .......... 109

Connecting as a Telnet Client ...................... 111

Telnet Tips .................................................. 111

Subnetting — A Primer ................................... 113

Gateways ................................................... 113

Local and Remote Devices ......................... 113

IP Addresses and Octets ............................ 113

Subnet Masks and Octets .......................... 113

Determining Whether Devices are

on the Same Subnet .................................. 114

DMS 1600, DMS 2000, DMS 3200, and DMS 3600 • Introduction vi

Introduction

WARNING: Risk of serious physical injury — The DMS ﬁber optic I/O boards output

continuous invisible light, which may be harmful to the eyes; use with caution.

• Do not look into the ﬁber optic cable connectors or into the ﬁber optic cables

themselves.

• Plug the attached dust caps into the optical transceivers when the ﬁber cable is

unplugged.

• About this Guide

• About the DMS Matrix Switchers

• Features

About this Guide

This guide contains installation, configuration, and operating information for the Extron DMS 1600, DMS 2000, DMS 3200, and DMS 3600 Matrix Switchers (see figure 1 on the next page). These customizable matrix switchers support DVI inputs and outputs and the fiber optic outputs and inputs of Extron DFX transmitters and receivers. The switchers can support multiple inputs and outputs, depending on the model:

• DMS 1600 — up to 16 inputs and outputs

• DMS 2000 — up to 20 inputs and outputs

• DMS 3200 — up to 32 inputs and outputs

• DMS 3600 — up to 36 inputs and outputs

NOTE: In this guide, “DMS matrix switcher” refers to any switcher model.

About the DMS Matrix Switchers

The DMS matrix switchers are configurable, modular matrix switchers that distribute a single link of DVI (or HDMI with suitable adapters) digital video and DFX transmitter and receiver outputs and inputs. The switchers are assembled from user-installed input and output (I/O) boards. There are six I/O boards available:

• 4-input x 4-output DVI board • 4-input x 4-output mutimode fiber optic board

• 4-input DVI board • 4-input multimode fiber optic board

• 4-output DVI board • 4-output multimode fiber optic board

DMS 1600, DMS 2000, DMS 3200, and DMS 3600 • Introduction 1

AUDIO

DVI-D INPUT

FOXBOX 4G Tx DVI

RS-232

OVER FIBER

ALARM

Tx Rx 1 2

12V

1.0A MAX

POWER

AUDIO

DVI-D OUTPUT

FOXBOX 4G Rx DVI

RS-232

OVER FIBER

ALARM

Tx Rx 1 2

12V

1.0A MAX

POWER

MODE

AUDIO

DVI-D OUTPUT

FOXBOX 4G Rx DVI

RS-232

OVER FIBER

ALARM

Tx Rx 1 2

12V

1.0A MAX

POWER

MODE

1ON2

AUDIO

DVI-D INPUT

FOXBOX 4G Tx DVI

RS-232

OVER FIBER

ALARM

Tx Rx 1 2

12V

1.0A MAX

POWER

MODE

1ON2

ANAHEIM, CA

RESET

RS232/RS422

REMOTE

LAN

ACT

LINK

100-240V

50/60Hz

1.2A MAX.

100-240V

50/60Hz

1.2A MAX.

REDUNDANT

PRIMARY

DISCONNECT BOTH POWER CORDS BEFORE SERVICING

1 - 4

5 - 8

9 - 12

13- 16

17 - 20

21 - 24

25 - 28

29- 32

33 - 36

FAN ASSEMBLY

PRIMARY POWER SUPPLY

REDUNDANT POWER SUPPLY

DVI-D OUTPUTS

ABCD

DVI-D OUTPUTS

ABCD

DVI-D OUTPUTS

ABCD

DVI-D OUTPUTS

ABCD

DVI-D OUTPUTS

ABCD

DVI-D INPUTS DVI-D OUTPUTS

CD ABCD

DVI-D INPUTS DVI-D OUTPUTS

CD ABCD

DVI-D INPUTS DVI-D OUTPUTS

CD ABCD

DVI-D INPUTS DVI-D OUTPUTS

CD ABCD

UPS 507

UNVERSAL SIGNAL PROCESSOR

ADJUST

DETAIL

ZOOM

/PAN

BRIGHT /CONT

COLOR

/TINT

SIZE

POSITION

MUTE

FREEZE

AUTO IMAGE

PIP

PRESET

6 754321

INPUTS

CONFIG

HD Camera

FOXBOX 4G Tx DVI

FOXBOX 4G Rx DVI

USP 507

Extron DMS 3600

Modular DVI Matrix Switcher

Digital Monitors

DVI Projectors

HDTV Monitors

Analog Monitor

DVI Equipped PCs

Compact HDTV Camera Systems

Each switcher model supports a different number of I/O boards of any of the above type. With only one input and output board, each is configured as a 4-input by 4-output matrix. By adding or removing I/O boards within certain rules that are detailed in I/O Boards, on page 9, you can expand and contract the DMS matrix as follows:

DMS 1600 — Supports up to four I/O boards, up to a 16-input by 16-output matrix. DMS 2000 — Supports up to five I/O boards, up to a 20-input by 20-output matrix. DMS 3200 — Supports up to eight I/O boards, up to a 32-input by 32-output matrix. DMS 3600 — Supports up to nine I/O boards, up to a 36-input by 36-output matrix.

The matrix switcher routes any input signal to any combination of outputs. The matrix switcher can route multiple input/output configurations simultaneously.

One or two internal, 100 VAC to 240 VAC, 50-60 Hz, 175-watt power supplies provide worldwide power compatibility and reliability in the following configurations:

• DMS 3600 — Two replaceable, hot-swappable power supplies

• DMS 1600 — One replaceable, hot-swappable power supply with a second

Figure 1. Typical DMS 3600 Application

• DMS 2000 — One built-in power supply

replaceable supply as an option

• DMS 3200 — One built-in power supply

DMS 1600, DMS 2000, DMS 3200, and DMS 3600 • Introduction 2

The matrix switchers are single box solutions to complex digital video signal routing applications. Each input and output is individually isolated and buffered, and any input can be switched to any one or all outputs with virtually no crosstalk or signal noise between channels.

The matrix switchers can be remotely controlled via their rear panel Remote RS-232/RS-422 ports, their rear panel LAN port, and their front panel Configuration (USB) port using either the Extron Matrix Switchers Control Program or the Simple Instruction Set (SIS). The icondriven Extron software uses a graphical, drag-and-drop interface to make I/O configuration and other customization functions simple and convenient. The SIS is a set of basic ASCII code commands that provide simple control through a control system or PC.

The switcher can be operated remotely by any of the following when connected to either a serial port or the LAN port:

• Control system

• PC

• Extron MKP 2000 or MKP 3000 remote control panel

• (RS-232/RS-422 only) Extron MCP 1000 remote control panel

• (RS-232/RS-422 only) Extron MKP 1000 remote keypad

The matrix switchers are housed in rack-mountable, metal enclosures, of the following sizes, with mounting flanges for standard 19-inch racks:

• DMS 1600 — 4U high

• DMS 2000 — 3U high

• DMS 3200 — 5U high

• DMS 3600 — 8U high

Features

DVI video inputs and outputs — With DVI I/O boards, the switchers input and output DVI-D digital video signals on DVI-I connectors.

Fiber optic inputs and outputs — With fiber optic I/O boards, the switchers input and output fiber optic signals generated and decoded by Extron DFX transmitters and receivers on LC connnectors.

Automatic input board cable equalization — Typically equalizes greater than 100 feet (30 m) at 1.65 Gb/s of Extron DVID SL or equivalent high quality cable.

Automatic output board re-clocking — Restores the signal timing and shape allowing for increased transmission distances.

EDID Minder — Lets you direct the monitor reference of the computer video source and what resolution to output.

Switching flexibility — The switcher provides individually buffered, independent matrix switched outputs.

• Tie any input to any or all outputs.

• Quick multiple tie — Multiple inputs can be switched to multiple outputs

simultaneously. This allows all displays (outputs) to change from source to source at the same time.

Digital Sync Validation Processing (DSVP) — In critical environments or unmanned, remote locations, it may be vital to know that sources are active and switching. The Extron DSVP feature confirms that input sources are active by scanning all sync inputs for active signals. DSVP provides instantaneous feedback via any of the remote control ports on the switcher.

DMS 1600, DMS 2000, DMS 3200, and DMS 3600 • Introduction 3

E-mail notification — The DMS matrix switchers have a built-in SMTP client feature

Supply

that send out e-mail notifications through an SMTP server. The e-mail notification function monitors a selected input. If the input loses or regains the sync signal, the switcher sends out an e-mail regarding the loss or restoration of the input signal to the e-mail recipients. The matrix switcher can send e-mails to up to 8 e-mail recipients.

Rooming — The switcher can be programmed to group multiple outputs to specific “rooms” (user-designated groups), allowing them to have their own presets.

Field upgradable, hot-swappable modular design — The architecture of the DMS matrix switcher allows you to repair, upgrade, reconfigure, or expand the matrix by simply installing a new I/O board or replacing a board of one type with one of another.

Hot-swappable components let you replace any I/O board at any time without powering down the switcher.

DMS 1600 and DMS 3600 power redundancy — The DMS 1600 and DMS 3600 have standard and optional power redundancy features. This redundancy, standard for the DMS 3600 and optional for the DMS 1600, ensures zero downtime and no loss of functionality through all but catastrophic power failure to support round-the-clock operation in mission-critical applications.

• Two AC power inputs — Two inputs ensure the switcher operates through any power

interruption short of a simultaneous loss of power from both power sources.

• Two power input circuits — The two complete power circuits, from the plug, through

the power supply, to the power insertion onto the power distribution plane, are separate and independent from each other (see figure 2).

wer

Primary

Power

Redundant

Power

Powe

Figure 2. Redundant Power Supply Backs Up Primary Power Supply

• Two hot-swappable power supplies (standard for the DMS 3600 and optional

for the DMS 1600) — The 100 VAC to 240 VAC, 50-60 Hz power supplies of the matrix switchers provide worldwide power compatibility.

• Primary and redundant circuits — The power supply circuitry is configured to

automatically switch over. Should the primary power supply fail, the hot redundant power supply immediately assumes the load of the failed primary supply, meaning zero downtime and no loss of functionality.

• Ease of maintenance — A failed power supply can be easily replaced from the rear at

any time without powering down the matrix, and with no tools required.

• Power supply status LEDs — Front panel and rear panel LEDs indicate the status of

the primary and redundant power supplies.

DMS 1600, DMS 2000, DMS 3200, and DMS 3600 • Introduction 4

Operational flexibility — Operations such as input/output selection and setting of presets

can be performed using a variety of local and remote control mechanisms:

• Front panel controller

• Matrix Switchers Control Program

• Simple Instruction Set (SIS)

• HTML pages

• Remote control panels and keypads (see the list on page 3)

The serial ports allow remote control via a PC or a control system. The Ethernet link allows multiple remote links with two levels of password protection.

Upgradeable firmware — The firmware that controls all switcher operation can be upgraded in the field via RS-232/RS-422 or Ethernet, without taking the switcher out of service. Firmware upgrades are available for download on the Extron website,

www.extron.com, and can be installed using the Matrix Switchers Control Program or the

built-in HTML pages. Labeling — The included Button Label Generator software lets you create labels to place in

the front panel I/O buttons, with names, alphanumeric characters, or color bitmaps for easy and intuitive input and output selection. Alternatively, labels can be made with any Brother

P-Touch® or comparable labeler. Global memory presets — 32 global memory presets are available as a time-saving

feature that lets you set up and store input/output configurations in advance. You can then recall those configurations, when needed, with a few simple steps. The presets are available via front panel operation or serial port or Ethernet control.

Rack mountability — The DMS matrix switchers are housed in rack-mountable metal enclosures with mounting flanges for standard 19-inch racks.

Front panel security lockout modes (Executive mode) — If a matrix switcher is installed in an open area, where operation by unauthorized personnel may be a problem, a security lockout mode can be implemented. When the front panel is locked, a special button combination or SIS command is required to unlock the front panel controller and make the front panel fully operational.

I/O grouping — Allows the matrix switcher to be virtually divided into smaller subswitchers, making installation and control easier. I/O grouping limits the selection of inputs and outputs to members of the same group. I/O grouping allows specific outputs, such as those designated for a specific purpose, to be grouped together.

DMS 1600, DMS 2000, DMS 3200, and DMS 3600 • Introduction 5

Installation

This section describes the installation of the DMX matrix switchers, including:

• Setup and Installation Checklist

• Rear Panel Cabling and Features

• Front Panel Configuration Port

Setup and Installation Checklist

Get ready

c Familiarize yourself with the DMS matrix switcher.

c Obtain IP setting information for the matrix switcher from the local network administrator

(see Ethernet Connection on page 108).

Configure the matrix switcher

c Install the desired I/O boards (page 101).

Perform physical installation

c Create (page 83) and replace (page 106) button labels (optional). c Install the switcher in a rack (page 100) (optional). c Cable input and output devices to the I/O boards (page 9).

c Connect computers or control systems to any of the remote control ports (a serial

[RS-232/RS-422] port [page 11], a USB port [page 13], and a LAN port [page 11]) on the switcher (optional).

c Connect power (page 13). c Test the switcher by creating a tie (page 23).

Ancillary operations

c Install the Matrix Switchers Control Program (page 61).

DMS 1600, DMS 2000, DMS 3200, and DMS 3600 • Installation 6

Rear Panel Cabling and Features

Figure 3, below, shows a DMS 1600. Figure 4, below, shows a DMS 2000. Figure 5, on the next page, shows a DMS 3200. Figure 6, on the next page, shows a DMS 3600. The four models have similar features, but different-sized enclosures and a different arrangement of the features.The DMS 2000 and DMS 3200 do not have swappable power supplies or fan assemblies. The DMS 3600 has two fan assemblies.

A B

1 - 4

ANAHEIM, CA

REMOTE

RS-232/RS-422

LAN

LINK ACT

RESET

5 - 8

9 - 12

13 - 16

REDUNDANT

REDUNDANT 100-240V

100-240V

1.2A MAX.

PRIMARY

100-240V

1.2A MAX.

50-60Hz

A B

DISCONNECT BOTH POWER

CORDS BEFORE SERVICING

DVI-D INPUTS

C D A B C D

DVI-D INPUTS

C D A B C D

TMDS FIBER

INPUTS

TMDS FIBER

INPUTS

PRIMARY POWER SUPPLY

DVI-D OUTPUTS

TMDS FIBER

OUTPUTS

REDUNDANT POWER SUPPLY

DMS 44 DVI

DMS FIBER 44

3 4

9 97

Figure 3. DMS 1600 Matrix Switcher Rear Panel

A B

7 6

RESET

LAN

REMOTE

100-240V 50/60Hz

1 - 4

A B

5 - 8

A B

9 - 12

13- 16

2.0A MAX

17 - 20

DVI-D INPUTS

C D A B C D

DVI-D INPUTS

C D A B C D

DVI-D INPUTS

C D A B C D

CDAB

TMDS FIBER

INPUTS

CDAB

TMDS FIBER

INPUTS

3 4

DVI-D OUTPUTS

TMDS FIBER

OUTPUTS

TMDS FIBER

OUTPUTS

DMS 44 DVI

DMS FIBER 44

Figure 4. DMS 2000 Matrix Switcher Rear Panel

a DVI input connectors (see page 10) e Remote (RS-232/RS-422) port (see page 11)

b DVI output connectors (see page 10) f LAN (Ethernet) connector (see page 11)

c Fiber optic input connectors (see page 11) g Reset button and LED (see page 12)

d Fiber optic output connectors (see page 11) h Power connectors (see page 13)

i Power indicator LEDs (DMS 1600 and DMS 3600 only) (see page 13)

j Cooling fan assemblies (DMS 1600 and DMS 3600 only) (see page 106)

DMS 1600, DMS 2000, DMS 3200, and DMS 3600 • Installation 7

A B

6 7

1 - 4

REMOTE

LAN

RESET

3.0A MAX

100-240V 50/60Hz

A B

5 - 8

A B

9 - 12

A B

13- 16

A B

17 - 20

A B

21 - 24

ABCDABCD

25 - 28

29- 32

Figure 5. DMS 3200 Matrix Switcher Rear Panel

A B

1 - 4

FAN ASSIMBLY

ANAHEIM, CA

A B

5 - 8

A B

9 - 12

A B

13- 16

A B

17 - 20

21 - 24

25 - 28

29- 32

33 - 36

DISCONNECT BOTH POWER CORDS BEFORE SERVICING

REDUNDANT

100-240V

50/60Hz

1.2A MAX.

PRIMARY

100-240V

50/60Hz

1.2A MAX.

DVI-D INPUTS

C D A B C D

DVI-D INPUTS

C D A B C D

DVI-D INPUTS

C D A B C D

DVI-D INPUTS

C D A B C D

DVI-D INPUTS

C D A B C D

DVI-D INPUTS

C D A B C D

CDAB

TMDS FIBER

INPUTS

3 4

DVI-D INPUTS

C D A B C D

DVI-D INPUTS

C D A B C D

DVI-D INPUTS

C D A B C D

DVI-D INPUTS

C D A B C D

DVI-D INPUTS

C D A B C D

CDAB

TMDS FIBER

INPUTS

PRIMARY POWER SUPPLY

DVI-D OUTPUTS

TMDS FIBER

OUTPUTS

TMDS FIBER

OUTPUTS

DVI-D OUTPUTS

TMDS

FIBER

OUTPUTS

TMDS

FIBER

OUTPUTS

TMDS

FIBER

OUTPUTS

TMDS

FIBER

OUTPUTS

LAN

REMOTE

RS232/RS422

ACT

LINK

REDUNDANT POWER SUPPLY

DMS 44 DVI

DMS FIBER 44

DMS 44 DVI

DMS FIBER 44

RESET

8 4

9 5 6 7 9

Figure 6. DMS 3600 Matrix Switcher Rear Panel

a DVI input connectors (see page 10) e Remote (RS-232/RS-422) port (see page 11)

b DVI output connectors (see page 10) f LAN (Ethernet) connector (see page 11)

c Fiber optic input connectors (see page 11) g Reset button and LED (see page 12)

d Fiber optic output connectors (see page 11) h Power connectors (see page 13)

i Power indicator LEDs (DMS 1600 and DMS 3600 only) (see page 13)

j Cooling fan assemblies (DMS 1600 and DMS 3600 only) (see page 106)

DMS 1600, DMS 2000, DMS 3200, and DMS 3600 • Installation 8

I/O Boards

Input

Location D

Output

Location A

ATTENTION: Use electrostatic discharge (ESD) precautions (be electrically grounded)

when making connections. Electrostatic discharge can damage equipment, even if you cannot feel, see, or hear it.

Remove system power before making all connections.

I/O board configuration overview

Figure 7 shows a mix of I/O boards. On the boards, the input and output DVI connectors are identified as A through D. Each I/O board is identified by the input and output numbers supported by the board position (1 - 4, 5 - 8, and so on).

Input

ANAHEIM, CA

1 - 4

5 - 8

9 - 12

13 - 16

100-240V 50/60Hz 1.2A MAX.

Input 1

Input 2 Input 3 Input 4

A B

DVI-D INPUTS DVI-D OUTPUTS

C D A B C D

CDAB

TMDS FIBER

INPUTS

PRIMARY POWER SUPPLY

Output 1

Output 2 Output 3 Output 4

TMDS FIBER

OUTPUTS

ABCD

DVI-D OUTPUTS

REDUNDANT POWER SUPPLY

DMS FIBER 44

Output

Slot 1

(1-4) Input/Output Board

Slot 2

(5-8) Input/Output Board

Slot 3

(9-12) Output Boa

Slot 4

No board installed

Location A

Input 5 Input 6Input 7Input 8

Output 9

Output 10

Output 11

Output 12

Location D

Figure 7. Arrangement of Inputs and Outputs on the I/O Boards

Slot Inputs and outputs Slot Inputs and outputs

1 1 through 4 5* 17 through 20 2 5 through 8 3 9 through 12 4 13 through 16





21 through 24 25 through 28 29 through 32 33 through 36

* DMS 2000, DMS 3200, and DMS 3600 only



DMS 3200 and DMS 3600 only



DMS 3600 only

Locations A through D correspond to the input and output numbers identified by the board position numbers. (For example, the input and output numbers supported by the I/O board in slot 2 [location 5 - 8] are as follows: A = 5, B = 6, C = 7, and D = 8.) Inputs and outputs are grouped separately, with inputs A through D on the left and outputs A through D on the right.

DMS 1600, DMS 2000, DMS 3200, and DMS 3600 • Installation 9

Below are installation guidelines for the switcher configuration; if you incorrectly order the

Pin Signal

TMDS data 2–

TMDS data 2+

TMDS data 1–

TMDS data 1+

DDC clock +5 V power

DDC dataTMDS clock+Ground (+5 V)

CEC control* TMDS clock–Hot Plug Detect

TMDS data 0–

TMDS data 0+

Spare

TMDS data 2

shield

TMDS data 1

shield

TMDS data 0

shield

TMDS clock

Shield

Pin PinSignal Signal

41220

51321

61422

71523

* CEC control on pin 8 is a proprietary usage, not the industry standard.

16 24

31119

17 24

Female Connector

Male Connector

I/O boards, the switcher will not recognize some inputs, outputs, or both.

• You must install a 4x4 DVI or fiber optic input and output board in the top slot (slot 1).

• You can install any of the six board types (a 4x4 DVI or fiber optic input and output

board, a 4 DVI or fiber optic input board, or a 4 DVI or fiber optic output board) or a blank panel in the next slot (slot 2).

• You can install any of the board types in the slot directly underneath a 4x4 input and

output board.

• After you install a 4-input board or 4-output board, all active boards underneath it must

be the same size (4-input or 4-output).

• Within these size guidelines (4-input must follow 4-input or 4-output must follow

4-output), you can follow a DVI board with a fiber optic board or follow a fiber optic board with a DVI board.

• If you install a blank panel, all slots under it must contain blank panels (you cannot skip

a slot).

I/O connections

WARNING: Risk of serious physical injury — The DMS ﬁber optic I/O boards output

continuous invisible light, which may be harmful to the eyes; use with caution. For additional safety, plug the attached dust caps into the optical transceivers when the ﬁber cable is unplugged.

NOTES:

• Fiber optic boards: Ensure that you use multimode ﬁber cable for your I/O board.

Typically, multimode cable has an orange or aqua jacket.

• DVI boards: Although the DVI I/O boards use DVI-I connectors, the switchers

handle only DVI-D (digital) video and the boards are labeled “DVI-D.”

a DVI-D Inputs ports — Connect DVI cables between these ports and the DVI output

ports of the digital video sources (see figure 8).

b DVI-D Outputs ports — Connect DVI displays for the routed direct digital image

(see figure 8).

Figure 8. DVI Connectors

DMS 1600, DMS 2000, DMS 3200, and DMS 3600 • Installation 10

Remote Port

RS-232FunctionPin Function

—

Not used

—

ansmit data (–)

ansmit data (+)

Not used

RS-422

REMOTE

LAN

c Fiber optic input ports — Connect fiber optic cables to the Input LC

connectors.

Connect the opposite ends of these fiber optic cables to the Output connectors on DFX 100 Tx transmitters.

Input LEDs — Amber indicates fiber connections. Green indicates input signal detection.

d Fiber optic output ports — Connect fiber optic cables to the Input LC

connectors.

Connect the opposite ends of these fiber optic cables to the Input connectors on DFX 100 Rx receivers.

Input LEDs — Amber indicates fiber connections. Green indicates signal transmission.

e Remote RS-232/RS-422 port — Connect a host device, such as a computer, touch

panel control, or RS-232 capable PDA to the switcher via this 9-pin D connector for serial RS-232/RS-422 control (see figure 9).

—

RS-232/RS-422

TX RX

—

Gnd

— — —

Not used Transmit data Receive data Not used Signal ground Not used Not used Not used

2 3 4 5 6 7 8

—

Not used

TX–

Tr Receive data (–)

RX–

Not used

—

Signal ground

Gnd

Not used

—

Receive data (+)

RX+

TX+

Figure 9. Remote RS-232/RS-422 Port

See Programming Guide, starting on page 46 for definitions of the SIS commands and Matrix Software starting on page 61 for details on the control software.

NOTE: The switcher can support either the RS-232 or RS-422 serial protocol, and

can operate at 9600, 19200, 38400, or 115200 baud rates.

See Selecting the Rear Panel Remote Port Protocol and Baud Rate on page 36 to configure the RS-232/RS-422 port from the front panel.

If desired, connect an MKP 2000 or MKP 3000 remote control panel to the rear panel Remote port on the switcher. See the MKP 2000 Remote Control Panel User Guide or the MKP 3000 User Guide for details.

Ethernet Port

f LAN port — If desired, for IP control of the system, connect the matrix

switcher to a PC or to an Ethernet LAN via this RJ-45 connector. You can use a PC to control the networked switcher with SIS commands from anywhere in the world. You can also control the switcher from a PC that is running the Extron Matrix Switchers Control Program or has downloaded HTML pages from the switcher.

Link LED indicator — Indicates that the switcher is properly connected to an Ethernet LAN. This LED should light steadily.

Act LED indicator — Indicates transmission of data packets on the RJ-45 connector. This LED should flicker as the switcher communicates.

LINK AC

DMS 1600, DMS 2000, DMS 3200, and DMS 3600 • Installation 11

Cabling

reversed) is a "crossover" cable.

no pin/pair assignments are swapped.

Inser

Crossover Cable Straight-through Cable

RESET

It is vital that your Ethernet cables be the correct cable type and that they be properly terminated with the correct pinout. Ethernet links use Category (CAT) 3, 5e, or CAT 6, unshielded twisted pair (UTP) or shielded twisted pair (STP) cables, terminated with RJ-45 connectors. Ethernet cables are limited to a length of 328 feet (100 m).

NOTES:

• Do not use standard telephone cables. Telephone cables do not support Ethernet

or Fast Ethernet.

• Do not stretch or bend cables. Transmission errors can occur.

The cable used depends on your network speed. The switcher supports both 10 Mbps (10Base-T — Ethernet) and 100 Mbps (100Base-T — Fast Ethernet), half-duplex and full-duplex Ethernet connections.

• 10Base-T Ethernet requires CAT 3 UTP or STP cable at minimum.

• 100Base-T Fast Ethernet requires CAT 5e UTP or STP cable at minimum.

RJ-45 connector wiring

The Ethernet cable can be terminated as a straight-through cable or a crossover cable and must be properly terminated for your application (see figure 10).

• Crossover cable — Direct connection between the computer and the DMS matrix

switcher

• Patch (straight) cable — Connection of the DMS matrix switcher to an Ethernet LAN

Pins:

12345678

t Twisted

Pair Wires

RJ-45

Connector

A cable that is wired as T568A at one end and T568B at the other (Tx and Rx pairs

End 1 End 2 End 1 End 2

Wire color

White-green

Green

White-orange

Blue

White-blue

Orange

White-brown

Brown

T568A T568B

Wire color

White-orange Orange White-green

Blue White-blue Green White-brown

Brown

Wire color

White-orange 2 3

White-green 4

Blue 5

White-blue 6 7

White-brown 8

Brown

A cable that is wired the same at both ends is called a "straight-through" cable, because

Wire color

White-orange

OrangeOrange

White-green

Blue

White-blue GreenGreen White-brown

Brown

T568BT568B

Figure 10. RJ-45 Connector and Pinout Tables

Reset Button and LED

g Reset button — The Reset button initiates four levels of reset of the matrix

switcher. For four different reset levels, press and hold the button while the switcher is running or while you power up the switcher (see Rear Panel

Operations on page 36 for details).

DMS 1600, DMS 2000, DMS 3200, and DMS 3600 • Installation 12

Power

h Primary and Redundant AC power connectors —

NOTES:

• Redundant power connectors are present on the DMS 1600 and DMS 3600

only.

• A redundant power supply is optional for the DMS 1600 and standard for the

DMS 3600.

• For the most reliable power with your DMS 1600 and DMS 3600, connect

a power cord between the Redundant power connector and either an uninterruptible power source or to a power source that is completely independent from the primary power source.

Plug standard IEC power cords into these connectors to connect the switcher to 100 VAC to 240 VAC, 50-60 Hz power sources.

i Primary and Redundant power supply indicator LEDs (DMS 1600 and

DMS 3600 only) —

Green — Indicates that the associated power supply is operating normally. Red — Indicates that the associated power supply is operating outside the normal

tolerances or has failed (see Removing and Installing the Power Supply Module

(DMS 1600 and DMS 3600)) on page 103 to replace the power supply).

Cooling fans (DMS 1600 and DMS 3600 only)

NOTE: DMS 2000 and DMS 3200 cooling fans are fixed in place and not field

replaceable.

j Cooling fan or fans (DMS 1600 and DMS 3600 only) — See Removing and

Installing a Fan Module (DMS 1600 and DMS 3600) on page 104.

Front Panel Configuration Port

ENTER PRESET

CONFIG

PRIMARY

REDUNDANT

POWER SUPPLY

1 1

Figure 11. Front Panel Configuration Port

a Config(uration) port — This mini USB B port serves a similar communications

function as the rear panel Remote port, but it is easier to access than the rear port after the matrix switcher has been installed and cabled.

CONTROL

ESC

VIEW

DMS 1600

TMDS DIGITAL MATRIX SWITCHER

CONFIG

ENTER PRESET

POWER

TMDS DIGITAL MATRIX SWITCHER

CONTROL

DMS 2000

VIEW

ESC

NOTE: A front panel Configuration port connection and a rear panel Remote

port connection can both be active at the same time. If commands are sent simultaneously to both, the command that reaches the processor first is handled first.

DMS 1600, DMS 2000, DMS 3200, and DMS 3600 • Installation 13

Operation

DMS 1600

TMDS DIGITAL MATRIX SWITCHER

POWER SUPPLY

PRIMARY

REDUNDANT

INPUTS

OUTPUTS

CONTROL

ENTER PRESET

VIEW

ESC

6 7 8

11 12

13 14 15 16

6 7 8

11 12

13 14 15 16

CONFIG

3 4

This section describes the front panel operation of the DMS matrix switchers, including:

• Front Panel Controls and Indicators

• Rear Panel Power Indicators (DMS 1600 and DMS 3600)

• Front Panel Operations

• Rear Panel Operations

• Troubleshooting

• Configuration Worksheets

Front Panel Controls and Indicators

The front panel controls (see figure 12 and figure 13, figure 14, and figure 15 on the

next page) are grouped into two sets. The input and output buttons are grouped on the left

side of the control panel. The control buttons are grouped on the right side of the panel.

Figure 12. Front Panel, DMS 1600 Switcher

a Input buttons (see page 17)

b Output buttons (see page 17)

c Enter button (see page 18)

d Preset button (see page 18)

e View button (see page 19)

f Esc button (see page 19)

g Power Supply indicators (DMS 1600 and DMS 3600) (see page 19)

h Power indicators (DMS 2000 and DMS 3600) (see page 19)

The illuminated buttons can be labeled with either text or graphics. The buttons can be set to provide amber background illumination all the time or the background illumination can

intensity (depending on the operation) when selected.

be turned off (see Background Illumination on page 35). The buttons blink or are lit at full

DMS 1600, DMS 2000, DMS 3200, and DMS 3600 • Operation 14

17 18

P U T

S O

P T U T

Figure 13. Front Panel, DMS 2000 Switcher

17 18

26 27

3 4 5 6

CONFIG

CONTROL

ENTERPRESET VIEW ESC

POWER

DMS 2000

TMDS DIGITAL MATRIX SWITCHER

P U

O U

T P U T

CONFIG

CONTROL

ENTERPRESET VIEW ESC

POWER

4 5 6 8

DMS 3200

TMDS DIGITAL MATRIX SWITCHER

Figure 14. Front Panel, DMS 3200 Switcher

3 4 5 6

7 8

INPUTS

11 12 13 14 15 16

28 29 30 31 32 33 34 35 36

OUTPUTS

12 13 14 15 16

28 29 30 31 32 33 34 35 36

CONTROL

ENTER PRESET VIEW PRESET

POWER SUPPLY

CONFIG

PRIMARY

REDUNDANT

DMS 3600

TMDS DIGITAL MATRIX SWITCHER

19 20

3 4

23 24

6 7 8

Figure 15. Front Panel, DMS 3600 Switcher

a Input buttons (see page 17) e View button (see page 19)

b Output buttons (see page 17) f Esc button (see page 19)

c Enter button (see page 18) g Power Supply indicators (DMS 1600 and DMS 3600) (see page 19)

d Preset button (see page 18) h Power indicator (DMS 2000 DMS 3600) (see page 19)

DMS 1600, DMS 2000, DMS 3200, and DMS 3600 • Operation 15

Input and Output Buttons

Primary functions

Action Select input or output for tie being created. Indication Blink: potential tie/untie.

NOTE: See Front Panel Operations, beginning on page 21, for detailed descriptions

of the following operations.

Lit: current tie

DMS 1600

DMS 2000

DMS 3200

DMS 3600

Secondary functions

I/O Grouping Action 1 Input 1 and Output 1:

Select I/O Group mode.

Action 2 Assign an input or output to the selected group. Indication Lit: Input or output is assigned to the selected group.

Presets Action Select a preset in Preset mode.

Indication Lit: A preset has already been saved to this location.

Output mutes Action Outputs: Press and hold to mute the output.

Indication Outputs, blink: Output is muted.

Port configuration

Background illumination

Action 1 Inputs shown above: Select

Action 2

Indication Blink: selected Blink: selected Action Input 1 and Input 2:

NOTE

Toggle between background

illumination or buttons unlit.

1 2 3

through

1 2 3

through

1 2 3

through

1 2 3

through

Blink: Preset location is selected to be saved.

: DMS 1600, 3200 — Input 15 (232) / 16 (422) DMS 2000 — Input 9 (232) / 10 (422) DMS 3600 — Input 17 (232) / 18 (422)

and

Configuration mode

Input defined at left: Select RS-232

Input defined at left: Select RS-422

DMS 1600, DMS 2000, DMS 3200, and DMS 3600 • Operation 16

a Input buttons — The input buttons have one primary function (❏) and five secondary

functions (•):

❏ Select and identify an input.

• Input 1 only — Press simultaneously with the Output 1 button to select I/O Group

mode.

• Select a preset.

• Input 1 and Input 2 only — Toggle background illumination of the buttons on and

off.

• Input 15 and 16 (DMS 1600 and DMS 3200), Input 9 and 10 (DMS 2000), or

Input 17 and 18 (DMS 3600) — Select Serial Port Selection and Configuration mode.

• Input 15 (DMS 1600, DMS 3200), Input 9 DMS 2000), or Input 17 (DMS 3600) —

Select the RS-232 protocol for the RS-232/RS-422 port in Serial Port Selection and Configuration mode and indicate its selection.

• Input 16 (DMS 1600, DMS 3200), Input 16 (DMS 2000), or Input 18

(DMS 3600) — Select the RS-422 protocol for the RS-232/RS-422 port in Serial Port Selection and Configuration mode and indicate its selection.

b Output buttons — The output buttons have one primary function (❏) and three

secondary functions (•):

❏ Select and identify output.

• Output 1 only — Press simultaneously with the Input 1 button to select I/O Group

mode.

• DMS 1600 and DMS 2000 — Select a preset.

• Mute the output.

DMS 1600, DMS 2000, DMS 3200, and DMS 3600 • Operation 17

Control Buttons

Primary functions

Action Save changes. Select Preset

Indication Blink: A save is

needed.

mode.

Blink: Save preset.

Lit: Recall preset.

Select View

View mode

Cancel/escape.

mode.

Flashes once.

selected.

ENTER PRESET

Secondary functions

I/O Grouping Action Select group 1. Select group 2. Select group 3. Select group 4.

Port configuration

Front panel lock

Indication Lit: group

selected.

Action Select 9600

baud.

Indication Blink: selected Blink: selected Blink: selected Blink: selected

Action With Esc, toggle

front panel lock

Lit: group

selected.

Select 19200

baud.

VIEW

Lit: group

selected.

Select 38400

baud.

toggle front panel

on and off.

ESC

Lit: group

selected.

Select 115200

baud.

With Enter,

lock

on and off.

Indication Flash twice to indicated the front

panel has been locked or unlocked.

c Enter button — The Enter button has three primary functions (❏) and three secondary

functions (•):

❏ Saves configuration or preset changes that you make on the front panel. To create

a simple configuration:

• Press the desired input button (item

• Press the desired output buttons (item

• Press the Enter button.

❏ Indicates that a potential tie has been created but not saved.

❏ Indicates that a global preset has been selected to be saved or recalled but that the

preset action has not been accomplished.

• In the I/O Group mode, selects group 1 and indicates its selection.

• Selects 9600 baud for the RS-232/RS-422 port in Serial Port Selection and

Configuration mode and indicate its selection.

• With the Esc button, toggles the front panel lock on and off.

on page 17).

d Preset button — The Preset button has two primary functions (❏) and three secondary

functions (•):

❏ Activates Save Preset mode to save a configuration as a preset and Recall Preset

mode to activate a previously-defined preset.

❏ Blinks when Save Preset mode is active and lights steadily when Recall Preset

mode is active.

• In the I/O Group mode, selects group 2 and indicates its selection.

• Selects 19200 baud for the RS-232/RS-422 port in Serial Port Selection and

Configuration mode and indicates its selection.

• With the View button, indicates that the front panel lock has been toggled on or off.

DMS 1600, DMS 2000, DMS 3200, and DMS 3600 • Operation 18

e View button — The View button has one primary function (❏) and four secondary

POWER

functions (•):

❏ Selects and indicates View-only mode, which displays the current configuration.

NOTE: View-only mode also provides a way to mute and unmute the outputs.

• In the I/O Group mode, selects group 3 and indicates its selection.

• With the Esc button, commands the front panel system reset.

• Selects 38400 baud for the RS-232/RS-422 port in Serial Port Selection and

Configuration mode and indicates its selection.

• With the Preset button, indicates that the front panel lock has been toggled on or

off.

f Esc button — The Esc button has two primary functions (❏) and three secondary

functions (•):

❏ Cancels operations or selections in progress and resets the front panel button

indicators.

NOTE: The Esc button does not reset the current configuration or any presets.

❏ Flashes once to indicate that the escape function has been activated.

• In the I/O Group mode, selects group 4 and indicates its selection.

• Selects 115200 baud for the RS-232/RS-422 port in Serial Port Selection and

Configuration mode and indicates its selection.

• With the Enter button, toggles the front panel lock on or off.

Power Indicators

DMS 1600 and DMS 3600

g Primary and Redundant Power Supply LEDs —

Green — Indicates that the associated power supply is operating

within normal tolerances. Red — Indicates that the associated power supply is operating

outside the normal tolerances, has failed, or (DMS 3600 only) is not installed (see Removing and Installing the Power Supply Module (DMS 1600 and

DMS 3600), on page 103, to replace the power supply).

Unlit (DMS 1600 Redundant LED) — No power supply is installed.

POWER SUPPLY

REDUNDANT

DMS 2000 and DMS 3200

h Power LED — Indicates that the power supply is operating within normal

tolerances.

PRIMARY

DMS 1600, DMS 2000, DMS 3200, and DMS 3600 • Operation 19

Button Labels

Panel is Standard

The numbered translucent covers on the input and output buttons can be removed and replaced to insert labels behind them.

Input and output labels can be created easily with the Extron Button Label Generator software, which ships with every Extron matrix switcher. Each input and output can be labeled with names, alphanumeric characters, or color bitmaps for easy and intuitive input and output selection (see figure 16) (see Button Label Generator Program, on page 83, for details on using the labeling software, see Removing and Installing Button Labels, on page 106, for blank labels and a procedure for removing and replacing the translucent covers).

VCR

Computer Computer

Document

Camera

13 15 29 28 30 31

VTG 200

Figure 16. Sample Button Labels and Icons

Rear Panel Power Indicators (DMS 1600 and DMS 3600)

NOTE: The DMS 2000 and DMS 3200 each have a built-in, non-removeable power

supply, which does not have the Power Supply LEDs (a), below.

The primary and redundant power supply modules on the DMS 1600 and DMS 3600 (see figure 17) each have a 2-color LED.

100-240V 50/60Hz 1.2A MAX.

RESET

REMOTE

RS-232/RS-422

LAN

ACT LINK

DISCONNECT BOTH POWER

100-240V 50/60Hz 1.2A MAX.

CORDS BEFORE SERVICING

REDUNDANT

PRIMARY

PRIMARY POWER SUPPLY

REDUNDANT POWER SUPPLY

Redundant Power

Supply is Optional for DMS 1600, Blan

Figure 17. Rear Panel Power Supply Indicators

a Primary and Redundant Power Supply LEDs —

Green — Indicates that the associated power supply is operating within normal

tolerances.

Red — Indicates that the associated power supply has failed (see Removing and

Installing the Power Supply Module (DMS 1600 and DMS 3600), on page 103, to

replace the power supply).

DMS 1600, DMS 2000, DMS 3200, and DMS 3600 • Operation 20

Front Panel Operations

Definitions

The following paragraphs detail the power-up process and provide sample procedures for the following actions:

• Creating ties, sets of ties, and configurations

• Changing a configuration

• Viewing ties, sets of ties, and configurations

• Creating I/O groups

• Saving a preset

• Recalling a preset

• Muting and unmuting outputs

• Locking and unlocking the front panel

• Performing a front panel reset

• Toggling background illumination on and off

• Reading and setting the Remote RS-232/RS-422 port settings

The following terms, which apply to Extron matrix switchers, are used throughout this guide:

• Tie — An input-to-output connection.

• Set of ties — An input tied to two or more outputs. (An output can never be tied to

more than one input.)

• Configuration — One or more ties or one or more sets of ties.

• Current configuration — The configuration that is currently active in the switcher (also

called configuration 0)

• Global memory preset — A configuration that has been stored. Up to 32 global

memory presets can be stored in memory. When a preset is retrieved from memory, it becomes the current configuration. Presets can be saved and recalled from the front panel and any of the serial or LAN ports. For front panel operations, preset locations are assigned to the input buttons.

• Room — A subset of outputs that are logically related to each other, as determined by

the operator. The switchers support up to 10 rooms, each of which can consist of from 1 to 16 outputs.

• Room memory preset — A configuration consisting of outputs in a single room that

has been stored. When a room preset is retrieved from memory, it becomes the current configuration.

DMS 1600, DMS 2000, DMS 3200, and DMS 3600 • Operation 21

Power

Apply power by connecting one or both power cords between the one or two AC power connectors (depending on the model) and the AC power sources. The switcher performs a self-test that flashes the front panel buttons several times and then turns them either off or to background illumination. An error-free power up self-test sequence leaves all control buttons either unlit or showing background illumination.

The current configuration and all presets are saved in non-volatile memory. When power is applied, the most recent configuration is retrieved. The previous presets remain intact.

If an error occurs during the self-test, the switcher locks up and fails to respond to commands or button pushes. If your switcher locks up on power-up, call the Extron S3 Sales and Technical Support Hotline (see the last page of this guide for the phone number in your region of the world).

Creating a Configuration

The current configuration can be changed using the front panel buttons. Change the current configuration as follows:

1. Press the Esc button to clear any front panel button indications that may be lit.

2. Select the desired input and one or more outputs by pressing the input and output

buttons. Input buttons and output buttons light or blink green to indicate ties.

• To indicate potential ties, output buttons blink when an input is selected.

• To indicate current ties, output buttons light steadily when an input is selected.

3. To clear unwanted outputs, press and release the associated lit output buttons.

To indicate potential unties, output buttons blink when an output is deselected but not untied from the input.

4. Press and release the Enter button to accept the tie.

5. Repeat steps 1 through 4 to create or delete additional ties until the desired

configuration is complete.

NOTES:

• Only one input can be tied to an output.

• If a tie is made between an input and an output, and the selected output was

previously tied to another input, the older tie is broken in favor of the newer tie.

• If an input with no tie is selected, only the button for that input lights.

• As each input and output is selected, the associated output button blinks to

indicate a tentative tie. Buttons for outputs that were already tied to the input light steadily. Outputs that are already tied can be left on, along with new blinking selections, or toggled off by pressing the associated output button.

• If you press the input button for an input that is I/O grouped

(see I/O Grouping on page 27), you cannot select the output button for an output in a different group. The associated input button remains lit.

DMS 1600, DMS 2000, DMS 3200, and DMS 3600 • Operation 22

Example 1: Creating a set of ties

Press the button.

C O N T R O L

PRESET

ENTER ESCVIEW

1 2 3 4 5 6 7 8 15 16

OUTPUTS

Press and release the buttons. The buttons blink to indicate that the selected input will be tied to these outputs.

The Enter button blinks to indicate the need to confirm the change.

ENTER

All input buttons and output buttons return to unlit or background illumination.

Press the button.

The Enter button returns to unlit or background illumination.

Input 5 tied

to outputs 3, 4, and 8

Input

Output

3 4

In the following example, input 5 is tied to outputs 3, 4, and 8. The steps show the front panel indications that result from your action.

NOTE: This example assumes that there are no ties in the current configuration.

1. Clear all selections: Press and release the Esc button. The button flashes once.

2. Select an input: Press and release the input 5 button.

The button lights.

INPUTS

1 2 3 4 5 6 7 8 15 16

3. Select the outputs: Press and release the output 3, output 4, and output 8 buttons.

NOTE: You can cancel the entire set of ties at this point by pressing and releasing

the Esc button. The Esc button flashes once and all selected input and output buttons return to unlit or background illumination.

4. Confirm the change: Press and release the Enter button.

The current configuration is now input 5 tied to output 3, output 4, and output 8 (see figure 18).

Figure 18. Example 1: Create Ties

DMS 1600, DMS 2000, DMS 3200, and DMS 3600 • Operation 23

Example 2: Adding a tie to a set of ties

1 2 3 4 5 6 7 8 15 16

INPUTS

OUTPUTS

Press the button. The button lights.

The Output 3, Output 4, and Output 8 buttons light to indicate the ties created in example 1.

C O N T R O L

PRESET

ENTER

ESCVIEW

1 2 3 4 5 6 7 8 15 16

OUTPUTS

The Enter button blinks to indicate the need to confirm the change.

Press the button. The button blinks to indicate that the selected input will be tied to this output.

ENTER

All input buttons and output buttons return to unlit or background illumination.

Press the button.

The Enter button returns to unlit or background illumination.

Input 5 tied

to outputs 1, 3, 4, and 8

Input

Output

3 4

In the following example, a new tie is added to the current configuration. The steps show the front panel indications that result from your action.

NOTE: This example assumes that you have performed example 1.

1. Clear all selections: Press and release the Esc button. The button flashes once.

2. Select an input: Press and release the input 5 button.

3. Select the output: Press and release the output 1 button.

4. Confirm the change: Press and release the Enter button.

The current configuration is now input 5 tied to output 1, output 3, output 4, and output 8 (see figure 19).

Figure 19. Example 2: Add a Tie

DMS 1600, DMS 2000, DMS 3200, and DMS 3600 • Operation 24

Example 3: Removing a tie from a set of ties

1 2 3 4 5 6 7 8 15 16

INPUTS

OUTPUTS

Press the button. The button lights.

The Output 1, Output 3, Output 4, and Output 8 buttons light to indicate the ties created in example 1 and example 2.

OUTPUTS

C O N T R O L

PRESET

ENTER

ESCVIEW

1 2 3 4 5 6 7 8 15 16

The Enter button blinks to indicate the need to confirm the change.

Press and release the Output 4 button. The button blinks to indicate that the selected input will be untied from this output.

ENTER

All input buttons and output buttons return to unlit or background illumination.

Press the button.

The Enter button returns to unlit or background illumination.

Input 5 tied

to outputs 1, 3, and 8

Input

Output

In the following example, an existing tie is removed from the current configuration. The steps show the front panel indications that result from your action.

NOTE: This example assumes that you have performed example 1 and example 2.

1. Clear all selections: Press and release the Esc button. The button flashes once.

2. Select an input: Press and release the input 5 button.

3. Select the output: Press and release the output 4 button.

4. Confirm the change: Press and release the Enter button.

The current configuration is now input 5 tied to output 1, output 3, and output 8 (see figure 20).

Figure 20. Example 3: Remove a Tie

DMS 1600, DMS 2000, DMS 3200, and DMS 3600 • Operation 25

Viewing a Configuration

C O N T R O L

PRESET

ENTER

ESCVIEW

1 2 3 4 5 6 7 8 15 16

OUTPUTS

Until you select an input, only the buttons for untied outputs light.

Press the button. It lights.

1 2 3 4 5 6 7 8

1 2 3 4 5 6 7 8 15 16

INPUTS

15 16

OUTPUTS

The output buttons for outputs that are not tied to Input 5 are either unlit or background illuminated.

The output buttons for outputs that are tied to input 5 light.

Press the button. It lights.

The current configuration can be viewed using the front panel buttons. The View-only mode prevents inadvertent changes to the current configuration. View-only mode also provides a way to mute outputs (see Muting and Unmuting Outputs, on page 33).

View the current configuration as follows:

1. Press the Esc button to clear any front panel button indications that may be lit.

2. Press and release the View button. All of the buttons light for outputs that are not tied.

3. Select the desired input or outputs whose ties you wish to view by pressing the input

and output buttons.

If you press an output button for which there are no ties, the output buttons light for all outputs without ties.

NOTES:

• To see all ties of the current conﬁguration, press and release each input and

output button, one at a time.

• After 30 seconds of front panel inactivity, View-only mode automatically ends.

Example 4: Viewing Ties

In the following example, the ties in the current configuration are viewed. The steps show the front panel indications that result from your action.

NOTE: This example assumes that you have performed example 1, example 2, and

example 3.

1. Clear all selections: Press and release the Esc button. The button flashes once.

2. Select View-only mode: Press and release the View button.

3. Select an input: Press and release the input 5 button.

DMS 1600, DMS 2000, DMS 3200, and DMS 3600 • Operation 26

All input buttons and output buttons return to unlit or background illumination.

VIEW

Press the button.

The View button returns to unlit or background illumination.

I/O Grouping

22 23

INPUTS

6 7

OUTPUTS

DVI-RGB 200

DVI TO RGB CONVERTER

BOOST

LEVEL

CONTROL

PEAK

DVI-RGB 200

DVI TO RGB CONVERTER

BOOST

LEVEL

CONTROL

PEAK

4 input, 2 output DVI video matrix

Computer #4

Computer #1

Computer #3

Computer #10

Computer #8

Computer #3

3 input, 2 output

HDMI video matrix

(via adapters)

DVD

Monitor 1

Monitor 2

Monitor

Group 1

Group 2

Group1Group

Group

3 input, 4 output

DVI matrix

5 6 7 8

8910

Input

Output

123

Input

1 2

Output

3 4

567

Input

Output

Group 3

Monitor

DVI-RGB 200

Projector

DVI-RGB 200

NOTE: You can also view a set of ties by selecting a tied output. Demonstrate this

as follows:

1. Note the number of a lit output button, and then press and release the output

button for an untied (unlit or background illumination) output.

2. Observe that all of the untied outputs light.

3. Press the output button that you noted previously.

4. Observe that the selected output button, the tied input button (input 5), and

the output buttons light for all of the outputs that are tied to the input.

5. Exit View-only mode: Press and release the View button to exit View-only mode.

I/O grouping is a matrix switcher feature that allows you to subdivide the front panel controls of the matrix into up to four smaller functional subswitchers (see figure 21) and limit tie creation. The I/O group limitation applies to tie creation from the front panel only. Inputs and outputs can be assigned to one of four groups or not assigned to any group.

Figure 21. I/O Grouping

When you are creating ties on the front panel, inputs and outputs that are assigned to a group can be tied only to other outputs and inputs within the same group. For example, a front panel operator cannot tie an input that is assigned to group 1 to an output that is assigned to group 2. Ungrouped inputs and outputs can be switched to outputs and inputs in any group. Ties between groups (an input in group 1 tied to an output in group 2) can be created under RS-232/RS-422 or Ethernet control.

DMS 1600, DMS 2000, DMS 3200, and DMS 3600 • Operation 27

Suggested applications for the I/O grouping feature include:

1324Group #

• Segregating sync-critical inputs and outputs

• Segregating specific video formats to prevent an input in one video format from being

inadvertently applied to an output device that supports another video format

• Segregating input and output devices that are in separate rooms

• Isolating video from being displayed on specific output devices for operational security

reasons

The I/O groups can be set up on the front panel or via the serial port, the USB port, or the LAN port and using either the SIS commands (see the I/O Grouping SIS command on page 55) or the Matrix Switchers Control Program (See I/O Group Settings on page 80).

Create I/O groups on the front panel as follows:

1. Press the Esc button to clear any front panel button indications that may be lit.

2. To enter I/O Group mode, press and hold the Input 1 and Output 1 buttons until the

input and output buttons light to display the ungrouped inputs and outputs.

3. Press and release one of the Control buttons to select a group:

ENTER

C O N T R O L

PRESET

ESCVIEW

• Press the Enter button to select group 1.

• Press the Preset button to select group 2.

• Press the View button to select group 3.

• Press the Esc button to select group 4.

4. Select the desired inputs and outputs to assign to the group by pressing the input and

output buttons.

5. Allow the I/O Group mode to time out after approximately 30 seconds.

NOTES:

• Ties between groups (an input in group 1 tied to an output in group 2) can be

created under serial port, USB port, or Ethernet control.

• Ties that were created before I/O groups were created remain valid, even if

they include inputs and outputs in different groups.

• Presets can be created under serial port, USB port, or Ethernet control that

tie inputs and outputs across group boundaries. These presets are selectable from the front panel.

• An input or output can be assigned to only one group. If you assign an input

or output to a group and that input or output is already assigned to a different group, the older grouping is discarded in favor of the new grouping.

• For I/O groups to have any function, at least two groups must be created.

DMS 1600, DMS 2000, DMS 3200, and DMS 3600 • Operation 28

Example 5: Grouping inputs and outputs

1 2 3

Press and hold the Input 1 button and Output 1 button.

Release the Input 1 button and Output 1 button.

Ungrouped input and output buttons light.

2 seconds

C O N T R O L

PRESET

ENTER

ESCVIEW

Press the button. The button lights.

1324Group #

1 2 3 4 5 6 7 8 15 16

INPUTS

Press the buttons. The selected buttons light.

1 2 3 4 5 6 7 8 15 16

OUTPUTS

Press the buttons. The selected buttons light.

C O N T R O L

PRESET

ENTER

ESCVIEW

1324Group #

Press the button. The button lights.

In the following example, several switcher inputs and outputs are assigned to groups. The steps show the front panel indications that result from your action.

1. Clear all selections: Press and release the Esc button. The button flashes once.

2. Select I/O Group mode: Press and hold the Input 1 and Output 1 buttons

simultaneously for approximately 2 seconds and then release the buttons.

3. Select an I/O group: Press and release the Enter button to select group 1.

4. Assign inputs and outputs: a. One at a time, press and release the input 1 through 4 buttons.

5. Select an I/O group: Press and release the Preset button to select group 2.

b. One at a time, press and release the output 1 through 4 buttons.

DMS 1600, DMS 2000, DMS 3200, and DMS 3600 • Operation 29

6. Assign inputs and outputs:

1 2 3 4 5 6 7 8 15 16

INPUTS

Press the buttons. The selected buttons light.

1 2 3 4 5 6 7 8 15 16

OUTPUTS

Press the buttons. The selected buttons light.

Input buttons

Output buttons

DMS 1600

DMS 2000

Preset

Preset6Preset

Preset

Preset15Preset

Preset

Preset8Preset

Preset4Preset

Preset13Preset

Preset

Preset22Preset

Preset

Preset31Preset

Preset

Preset24Preset

Preset20Preset

Preset29Preset

Preset

INPUTS

3 4

OUTPUTS

3 4

7 8

13 14

17 18

3 4

6 7 8

16 17 18

Preset

I N P U T

O U T P U T

Input buttons

Output buttons

Preset6Preset

Preset

Preset15Preset

Preset

Preset8Preset

Preset4Preset

Preset13Preset

Preset

Preset22Preset

Preset

Preset31Preset

Preset

Preset24Preset

Preset

Preset29Preset

Preset

7. Do nothing for approximately 30 seconds. The switcher exits I/O Group mode.

Using Presets

The current configuration (configuration 0) can be saved as a preset in any one of 32 preset memory addresses. Presets can be saved and recalled from the front panel.

• On the DMS 1600 and DMS 2000, the preset locations are assigned to both the input

• On the DMS 3200 and DMS 3600, the preset locations are assigned to input buttons 1

a. One at a time, press and release the input 5 through 8 buttons.

b. One at a time, press and release the output 5 through 8 buttons.

In this example:

• Group 1 consists of inputs 1 through 4 and outputs 1 through 4.

• Group 2 consists of inputs 5 through 8 and outputs 5 through 8.

and output buttons (see figure 22).

through 32.

Figure 22. DMS 1600 and DMS 2000 Preset Locations

When a preset is retrieved from memory, it becomes the current configuration.

DMS 1600, DMS 2000, DMS 3200, and DMS 3600 • Operation 30

NOTES:

PRESET PRESET

1 2 3

Press and hold the button.

Release the button.

2 seconds

All input buttons with assigned presets light. If you then save the configuration to a lit preset number,

the configuration data at that preset location will be overwritten.

Lit

(preset assigned)

Unlit

(no preset assigned)

C O N T R O L

PRESET

ENTER

ESCVIEW

1 2 3 4 5 6 7 8 15 16

INPUTS

The Enter button blinks to indicate the need to save the preset. The Preset button continues to blink.

Press and release the Input 1 button. The button blinks to indicate that this

preset number is selected but not saved.

C O N T R O L

PRESET

ENTER

ESCVIEW

The Enter and Preset buttons return to unlit or back

ground illumination.

Press the button.

All input buttons and output buttons return to unlit or background illumination.

• Presets cannot be viewed from the front panel unless recalled as the current

conﬁguration. Presets can be viewed using the Extron Matrix Switchers Control Program (see Presets menu on page 77).

• The current conﬁguration and all presets are stored in non-volatile memory. When

power is removed and restored, the current conﬁguration is still active and all presets are retained.

• When a preset is recalled, it replaces the current conﬁguration, which is lost

unless it is also stored as a preset. The recalled preset overwrites all of the current conﬁguration ties in favor of the preset conﬁguration ties.

Example 6: Saving a preset

In the following example, the current configuration is saved as a preset. The steps show the front panel indications that result from your action.

1. Clear all selections: Press and release the Esc button. The button flashes once.

2. Select Save Preset mode: Press and hold the Preset button for approximately

2 seconds until it blinks.

3. Select the preset: Press and release the input button for the desired preset.

4. Confirm the change: Press and release the Enter button. The current configuration is

now stored in the selected memory location.

DMS 1600, DMS 2000, DMS 3200, and DMS 3600 • Operation 31

Example 7: Recalling a preset

PRESET

1 2 3

Press the button. All input buttons with assigned presets light.

Lit

(preset assigned)

Unlit

(no preset assigned)

C O N T R O L

PRESET

ENTER

ESCVIEW

1 2 3 4 5 6 7 8 15 16

INPUTS

The Enter button blinks to indicate the need to recall the preset.

Press the button. The button blinks to indicate that this

preset number is selected but not recalled.

C O N T R O L

PRESET

ENTER

ESCVIEW

The Enter and Preset buttons return to unlit or back

round illumination.

Press the button.

All input buttons and output buttons return to unlit or background illumination.

In the following example, a preset is recalled to become the current configuration. The steps show the front panel indications that result from your action.

1. Clear all selections: Press and release the Esc button. The button flashes once.

2. Select Recall Preset mode: Press and release the Preset button.

3. Select the preset: Press and release the input button for the desired preset.

4. Confirm the recall: Press and release the Enter button. The configuration stored in

the selected memory location is now the current configuration and can be viewed in the View-only mode (see example 4 on page 26).

DMS 1600, DMS 2000, DMS 3200, and DMS 3600 • Operation 32

Muting and Unmuting Outputs

C O N T R O L

PRESET

ENTER

ESCVIEW

1 2 3 4 5 6 7 8 15 16

OUTPUTS

Until you select an input, only the buttons for untied outputs light.

Press the button. It lights.

The button blinks to indicate that the outputs are muted.

Mute outputs one at a time.

2 seconds

Press and hold the Output 3 button.

Press and hold the Output 4 button.

NOTE: When you push Input 3, it lights and Input 4 returns to

unlit because of ties made in examples 1, 2, and 3.

Individual outputs can be muted or unmuted as follows:

1. Press the Esc button to clear any front panel button indications that may be on.

2. Press and release the View button.

3. One at a time, press and hold the button or buttons for the desired output or outputs

for approximately 2 seconds. The output buttons for the selected outputs blink to indicate the mute or return to their previous state to indicate the unmute.

4. Press and release the View button to return to normal switcher operation.

NOTES:

• When you enter View-only mode, the output buttons light for all outputs without

ties.

• Mutes are saved to non-volatile memory. When power is removed and restored,

the mute settings are retained.

Example 8: Muting and unmuting an output

In the following example, several switcher outputs are muted and unmuted. The steps show the front panel indications that result from your action.

NOTE: This example assumes that you have performed example 1, example 2, and

example 3.

1. Clear all selections: Press and release the Esc button. The button flashes once.

2. Select View-only mode: Press and release the View button. The View button lights.

3. Mute the outputs: One at a time, press and hold the Output 3 button and then the

Output 4 button for approximately 2 seconds until each button begins to blink. The output 3 and output 4 signals are muted.

DMS 1600, DMS 2000, DMS 3200, and DMS 3600 • Operation 33

4. Unmute the outputs: One at a time, press and hold the Output 3 button and then

Unmute outputs one at a time.

2 seconds

The button returns to its previous indication (lit, background illuminated, or unlit) to indicate that the outputs are unmuted.

Press and hold the Output 3 button.

Press and hold the Output 4 button.

All input buttons and output buttons return to unlit or background illumination.

VIEW

Press the button.

The View button returns to unlit or background illumination.

C O N T R O L

PRESET

ENTER

ESCVIEW

C O N T R O L

PRESET

ENTER

ESCVIEW

Press and hold the Enter and Esc buttons simultaneously to toggle Executive mode on or off.

2 seconds

The Preset and View buttons blink twice to indicate the mode change. Release the buttons.

the Output 4 buttons for approximately 2 seconds until each button lights steadily. The output 3 and output 4 signals are unmuted.

5. Exit View-only mode: Press and release the View button.

Locking the Front Panel (Executive Mode)

The front panel security lockout limits the operation of the switcher from the front panel. When the switcher is locked, all of the front panel functions are disabled except for the View-Only mode functions and deselecting the front panel Lock mode (see Viewing a

Configuration, on page 26). Other than in View-Only mode, if the user pushes a front panel

button when the switcher is locked, the View and Preset buttons flash twice and return to their previous state.

To toggle the lock on and off, press and hold the Enter button and the Esc button simultaneously for approximately two seconds (see figure 23).

Figure 23. Locking the Front Panel

DMS 1600, DMS 2000, DMS 3200, and DMS 3600 • Operation 34

Performing a System Reset from the Front Panel

CONTROL

ESCVIEW

RESET

REMOTE

RS-232/RS-422

LAN

BI-LEVEL

TRI-LEVEL

ACT LINK

100-240V 50/60Hz 1.2A MAX.

REDUNDANT

PRIMARY

DISCONNECT BOTH POWER

CORDS BEFORE SERVICING

SWITCH

REFERENCE

13 - 16

Press and hold the buttons while you apply power to the switcher.

— and —

Release the View and Esc buttons.

Power

The switcher flashes the button indicators; light amber, off, green, red, and amber; and then turns them off.

Continue to hold the View and Esc buttons until all input and output buttons return to either unlit or to background illumination.

1 2 3

Press and hold the buttons.

After approximately 2 seconds, release the Input 1 and Input 2 buttons.

The front panel reset is identical to the

reset clears all ties and presets, all output mutes, and resets all I/O grouping.

Reset the switcher to the factory default settings by pressing and holding the View button and Esc button simultaneously while you apply AC power to the switcher (see figure 24).

NOTES:

• For the reset to occur, you must apply power from an unpowered state. Applying

the redundant power with primary power already applied does not reset the switcher.

• System reset does not reset the Internet protocol (IP) settings or replace

user-installed ﬁrmware.

ZXXX

}

SIS command on page 56. A system

Figure 24. Performing A System Reset

Background Illumination

The buttons on the front panel can be set to provide amber background illumination at all times or the background illumination can be turned off. To toggle the background illumination on or off, press and hold the Input 1 and Input 2 buttons simultaneously for approximately 2 seconds (see figure 25).

Figure 25. Locking the Front Panel

DMS 1600, DMS 2000, DMS 3200, and DMS 3600 • Operation 35

Selecting the Rear Panel Remote Port Protocol and Baud Rate

2 seconds

•

C O N T R O L

PRESET

ENTER

ESCVIEW

15 16

910

17 186

The flashing Control button indicates the baud rate as follows: Enter — 9600 Preset — 19200 View — 38400 Esc — 115200

The flashing input button indicates the protocol as follows: Input 15 (9, 17) — RS-232 Input 16 (10, 18) — RS-422

In this example, the port is set to RS-232 at 9600 baud.

Press and hold the buttons.

All Control buttons light with one flashing.

Release the buttons.

Inputs 15 and 16 (DMS 1600, DMS 3200) or Inputs 9 and 10 (DMS 2000) or Inputs 17 and 18 (DMS 3600) both light with one button flashing.

DMS 1600 DMS 3200

DMS 2000

DMS 3600

C O N T R O L

PRESET

ENTER ESCVIEW

15 16

Press and release the buttons to configure the port as follows: Baud rate: Enter — 9600 Preset — 19200 View — 38400 Esc — 115200

Serial protocol: Input 15 (9, 17) — RS-232 Input 16 (10, 18) — RS-422

The selected buttons blink and the others remain lit. In this example, the port is set to RS-422 at 38400 baud.

C O N T R O L

PRESET

ENTER

ESCVIEW

15 16

All Control buttons and the Input 15 (9, 17) and Input 16 (10, 18) buttons return to unlit or background illumination.

Press and release

an output button.

The switcher can support either RS-232 or RS-422 serial communication protocol, and can operate at 9600, 19200, 38400, and 115200 baud rates. The settings of these variables can be viewed and changed from the front panel.

View and configure the serial communications settings of the switcher as follows:

1. Select Serial Port Selection and Configuration mode: Simultaneously press and

hold the two top rightmost input buttons.

2. Release the Input buttons.

3. Change a value: Press and release the button that relates to the desired value.

4. Exit Serial Port Selection and Configuration mode: Press and release any output

button.

Rear Panel Operations

The rear panel has a Reset button that initiates four levels of resets (identified as modes 1, 3, 4, and 5 for the sake of comparison with an Extron IPL product). The Reset button is recessed, so use a pointed stylus, ballpoint pen, or small screwdriver to access it.

For different reset levels, press and hold the button while the switcher is running or press and hold the button while you apply power to the switcher.

See the table on the next page for a summary of the modes.

DMS 1600, DMS 2000, DMS 3200, and DMS 3600 • Operation 36

ATTENTION: Review the reset modes carefully. Using the wrong reset mode may

result in unintended loss of flash memory programming, port reassignment, or a controller reboot.

NOTE: The reset modes listed below close all open IP and Telnet connections and close

all sockets. Also, the following modes are separate functions, not a continuation from Mode 1 to Mode 5.

Reset Mode Comparison/Summary

Mode Activation Result Purpose & Notes

1 Hold down the recessed Reset button

while applying power to the switcher.

NOTE: After a mode 1 reset is

performed, update the switcher firmware to the latest version. Do not operate the switcher firmware version that results from the mode 1 reset. If you want to use the factory default firmware, you must upload that version again (see Updating Firmware on page 72).

The switcher reverts to the factory default firmware. Event scripting will not start if the switcher is powered on in this mode. All user settings and files, such as the current configuration and IP settings, are maintained.

NOTE: If you do not want to update firmware, or you

performed a mode 1 reset by mistake, cycle power to the switcher to return to the firmware version that was running before the mode 1 reset. Use the 0Q SIS command to confirm that the factory default firmware is no longer running (look for the asterisk [*] following the version number).

Use mode 1 to revert to the factory default firmware version if incompatibility issues arise with user-loaded firmware.

3 Hold down the Reset button for about

3 seconds, until the Reset LED blinks once, then press Reset momentarily (<1 second) within 1 second.

4 Hold down the Reset button for

about 6 seconds, until the Reset LED blinks twice (once at 3 seconds and again at 6 seconds). Then press Reset momentarily (<1 second) within 1 second.

5 Hold down the Reset button for

about 9 seconds, until the Reset LED blinks three times (once at 3 seconds, again at 6 seconds, and then again at 9 seconds). Then press Reset momentarily (<1 second) within 1 second.

Mode 3 turns events on or off. During resetting, the Reset LED flashes 2 times if events are starting, 3 times if events are stopping.

Mode 4:

•

Enables ARP capability.

• Sets the IP address to the factory default

• Sets the subnet address to the factory default.

• Sets the gateway address to the factory default.

• Sets port mapping to the factory default.

• Turns DHCP off.

• Turn events off.

The Reset LED flashes three times in quick succession during the reset.

Mode 5 performs a complete reset to factory defaults (with the exception of the firmware):

Does everything mode 4 does.

•

• Resets most settings including:

• clears all ties and presets

• clears all output mutes

• clears all I/O grouping

•

Resets all IP options.

• Removes/clears all files for the switcher.

The reset LED flashes three times in quick succession during the reset.

Mode 3 is useful for troubleshooting.

Mode 4 enables you to set IP address information using ARP and the MAC address.

Mode 5 is useful if you want to start over with configuration and uploading or to replace events. Same as EZQQQ} SIS command.

DMS 1600, DMS 2000, DMS 3200, and DMS 3600 • Operation 37

Performing Soft System Resets (Modes 3, 4, and 5)

RESET

CONTROL

ENTER

PRESET

VIEW

ESC

CONTROL

ENTER

PRESET

VIEW

ESC

CONTROL

ENTER

PRESET

VIEW

ESC

Release, then immediately press and release again.

6 seconds

9 seconds

Press and hold the Reset button.

3 seconds

View and Esc buttons flash once.

Reset LED flashes once.

Release, then immediately press and release again.

Reset LED flashes twice.

Press and hold the Reset button.

Reset LED flashes

three times.

View and Esc buttons flash twice.

View and Esc buttons flash three times.

IP Settings

Reset

Absolute

Reset

Events

Reset

(Mode 5)

(Mode 4)

(Mode 3)

Release, then immediately press and release again.

Perform a soft reset of the switcher as follows: Use an Extron Tweeker or other small screwdriver to press and hold the rear panel Reset

button until the rear panel Reset LED and the front panel Preset and View buttons blink once (events reset), twice (IP settings reset), or three times (absolute reset).

Release the Reset button and then immediately press and release the Reset button again. Nothing happens if the second momentary press does not occur within 1 second.

Figure 26. Soft System Resets

DMS 1600, DMS 2000, DMS 3200, and DMS 3600 • Operation 38

Performing a Hard Reset (Mode 1)

Power

RESET

REMOTE

RS-232/RS-422

LAN

BI-LEVEL

TRI-LEVEL

ACT LINK

100-240V 50/60Hz 1.2A MAX.

REDUNDANT

PRIMARY

DISCONNECT BOTH POWER

CORDS BEFORE SERVICING

SWITCH

REFERENCE

13 - 16

Press and hold the Reset button while you apply power to the switcher.

Release the Reset button.

Continue to hold the Reset button until all input and output buttons are either unlit or return to background illumination.

The switcher flashes the button indicators amber, off, green, red, and amber and then turns them off.

— and —

The hard reset function restores the switcher to the base firmware that it was shipped with. After a hard reset, events do not automatically start, but user settings and files are restored. Perform a hard reset as follows:

NOTE: The hard reset restores the factory-installed firmware. The switcher reverts

to that factory firmware the next time power is cycled off and on unless a firmware update is performed before the power cycle.

If necessary, turn off power to the switcher. Press and hold the Reset button on the rear panel while you apply AC power to the

switcher (see figure 27).

Troubleshooting

General Checks

Figure 27. Hard Reset

This section gives recommendations on what to do if you have problems operating the switcher.

• Ensure that all devices are plugged in and powered on. The switcher is receiving power

if one of the front panel Power Supply LEDs is lit green.

• Check to see if one or more outputs are muted.

• Ensure an active input is selected for output on the switcher.

• Ensure that the proper signal format is supplied.

• Check the cabling and make corrections as necessary.

• Call the Extron S3 Sales and Technical Support Hotline if necessary (see the last page

of this guide for the phone number in your region of the world).

DMS 1600, DMS 2000, DMS 3200, and DMS 3600 • Operation 39

Digital Signal Guidelines

DVI and HDMI signals run at a very high frequency and are especially susceptible to bad video connections, too many adapters, or cables that are too long. To avoid the loss of an image or introduction of image jitter, follow these guidelines:

• The DVI cable on the input or output of the switcher should not exceed 50 feet (15.2 m).

• Use only cable designed for DVI signals.

• If the display exhibits a flashing black or blue screen, snow, or other distortion, a

non-HDCP compliant display may be receiving an HDCP-encrypted signal.

• Check for an HDCP problem by ejecting the DVD from the player. If the display

distortion stops and the DVD menu or screen saver image is clear, the problem is HDCP-related.

• The DMS matrix switchers work as described in point-to-point applications. Do not use

any additional adapters, patch panels, or couplers with the input or output DVI or HDMI cables. Additional links in the signal chain can result in the reduction of signal integrity and overall cable length performance.

DMS 1600, DMS 2000, DMS 3200, and DMS 3600 • Operation 40

Configuration Worksheets

Input sources

Preset # Title:

Fill in the preset number and use colors, or dashes, etc. to make connecting lines.

10 11 12 13 14 15 16123456789

Camera

main

podium

VTG

400DVI

Rack DVD

(DVS)

PC1Classrm

#1 DVD

Classrm

#2 DVD

LaptopPodium

DVD

Camera

Main

hall

PJ#1

Demo

rack

monitor

Class

room #1

monitor

Lobby

monitor

VCR

(USP 507)

VCR

(USP 507)

Class

room #2

monitor

Conf. room

Podium

monitor

Main

hall

PJ#2

Demo

rack

switcher

Demo room PJ#1

Output destinations

Rather than trying to remember the configuration for each preset, use worksheets to record this information. Make copies of the blank worksheet on page 44 and page 45 and use one for each preset configuration. Cross out all unused or inactive inputs and outputs.

Worksheet Example 1: System Equipment

Figure 28 shows a worksheet for a switcher configured as a 12-input by 16-output matrix in a fictional organization with the system hardware annotated. Inputs 10 and 11 have no connections in this organization, so they have been crossed out on the worksheet. Inputs 13 through 16 do not exist on this model, so they are crossed out. Similarly, outputs 5, 7, 14, 15, and 16 are crossed out on the worksheet.

Inputs include PCs, cameras, Blu-Ray players, a VCR, and an Extron VTG 400DVI. Output devices include monitors, front and rear projectors, and a VCR for recording presentations.

The VTG 400DVI video test generator connected to input 12 enables a video test pattern to be sent to one, several, or all output devices for problem isolation or adjustment purposes.

Figure 28. Worksheet Example 1: System Equipment

DMS 1600, DMS 2000, DMS 3200, and DMS 3600 • Operation 41

Worksheet Example 2: Daily Configuration

Input sources

Preset # Title:

Fill in the preset number and use colors, or dashes, etc. to make connecting lines.

10 11 12 13 14 15 16123456789

Output destinations

Camera

main

podium

VTG

400DVI

Rack DVD

(DVS)

PC1Classrm

#1 DVD

Classrm

#2 DVD

LaptopPodium

DVD

Camera

Main

hall

PJ#1

Demo

rack

monitor

Class

room #1

monitor

Lobby

monitor

VCR

(USP 507)

VCR

(USP 507)

Class

room #2

monitor

Conf. room

Podium

monitor

Main

hall

PJ#2

Demo

rack

switcher

Demo room PJ#1

Figure 29 continues from worksheet example 1 by showing the ties that make up the configuration of preset 1. Black lines show one configuration, green lines a second configuration, and red lines a third configuration.

In this example:

• The image of the presenter, from the main podium camera (input 1), is:

• Displayed in the main hall (output 1)

• Displayed in the conference room (output 4) to the overflow crowd

• Tied to the VCR (output 6)

• The presenter has a presentation on her laptop computer (input 4) that is:

• Displayed in the main hall (output 2)

• Displayed locally on the podium (output 3)

• Video from the VCR (input 5) is played in the lobby (output 8)

Figure 29. Worksheet Example 2: Daily Configuration

DMS 1600, DMS 2000, DMS 3200, and DMS 3600 • Operation 42

Worksheet Example 3: Test Configuration

Input sources

Preset # Title:

Fill in the preset number and use colors, or dashes, etc. to make connecting lines.

10 11 12 13 14 15 16123456789

Output destinations

Camera

main

podium

VTG

400DVI

Rack DVD

(DVS)

PC1Classrm

#1 DVD

Classrm

#2 DVD

LaptopPodium

DVD

Camera

Main

hall

PJ#1

Demo

rack

monitor

Class

room #1

monitor

Lobby

monitor

VCR

(USP 507)

VCR

(USP 507)

Class

room #2

monitor

Conf. room

Podium

monitor

Main

hall

PJ#2

Demo

rack

switcher

Demo room PJ#1

The video system in our fictional organization needs to be fine tuned on a regular basis. Figure 30 shows a typical test configuration, with an Extron video test generator (input 12) generating a test pattern to all projectors and monitors.

Figure 30. Worksheet Example 3: Test Configuration

DMS 1600, DMS 2000, DMS 3200, and DMS 3600 • Operation 43

Input sources

Fill in the preset number and use colors, or dashes, etc. to make connecting lines.

10 11 12 13 14 15 16123456789

Output destinations

Preset #

DMS 1600, DMS 2000, DMS 3200, and DMS 3600 • Operation 44

Blank Conﬁguration Worksheet, DMS 1600

Input sources

Fill in the preset number and use colors, or dashes, etc. to make connecting lines.

10 11 12 13 14 15 16 17 18123456789

28 29 30 31 32 33 3419 20 21 22 23 24 25 26 27 35 36

10 11 12 13 14 15 16 17 18123456789

28 29 30 31 32 33 3419 20 21 22 23 24 25 26 27 35 36

Output destinations

DMS 1600, DMS 2000, DMS 3200, and DMS 3600 • Operation 45

Preset #

Blank Conﬁguration Worksheet, DMS 2000, DMS 3200, and DMS 3600

Programming Guide

This section describes SIS command control of the DMS matrix switchers, including:

• Local Host-Control Ports

• Ethernet (LAN) Port

• Host-to-Switcher Instructions

• Switcher-Initiated Messages

• Switcher Error Responses

• Using the Command and Response Tables

Local Host-Control Ports

The switchers have two local ports that can be directly connected to a host device such as a computer running the Extron DataViewer utility or a control system. These ports make remote control of the switcher possible using a direct connection. The local ports are:

• The rear panel Remote RS-232 / RS-422 port, a serial port on a 9-pin D female

connector (see Remote Port on page 11).

NOTES:

• The rear panel and front panel ports are independent of one another. A front

panel Conﬁguration port connection and a rear panel Remote port connection can be active at the same time.

• The serial port protocol of the rear panel Remote RS-232 / RS-422 port is:

• 9600 baud • No parity • 8-bit

• No flow control • 1 stop bit

• See Selecting the Rear Panel Remote Port Protocol and Baud Rate, on

page 36 to conﬁgure the rear panel Remote port from the front panel.

• Extron recommends leaving the Remote RS-232 / RS-422 port at 9600 baud

only.

• The front panel Configuration port, a mini USB B port (see Front Panel Configuration

Port on page 13). A standard USB cable and the Extron DataViewer utility, version 2.0

or newer, can be used for connection to the Configuration port.

NOTE: Before you use the Configuration (USB) port for the first time, you need to

install and activate the USB driver on your computer. The simplest way to do this is to install version 8.0 or newer of the Matrix Switchers Control Program and then run the Found New Hardware Wizard (see Installing the Software on page 61 and

Activating a USB port for the first time on page 63).

DMS 1600, DMS 2000, DMS 3200, and DMS 3600 • Programming Guide 46

Ethernet (LAN) Port

The Ethernet cable can be terminated as a straight-through cable or a crossover cable and must be properly terminated for your application (see Ethernet Port on page 11).

• Crossover cable — Direct connection between the computer and the DMS matrix

switcher.

• Patch (straight-through) cable — Connection of the DMS matrix switcher to an

Ethernet LAN.

Default IP addresses

To access the DMS matrix switcher via the LAN port, you need the IP address for the unit, and may need the subnet mask and the gateway address. If the IP address has been changed to an address comprised of words and characters, you can determine the actual numeric IP address using the ping (ICMP) utility (see Ethernet Link on page 108 for more details). If the addresses have not been changed, the factory-specified defaults are:

• IP address 192.168.254.254 • Subnet mask 255.255.0.0

• Gateway address 0.0.0.0

Establishing a Connection

Establish a network connection to a DMS matrix switcher as follows:

1. Open a TCP socket using the IP address of the switcher.

NOTE: If the local system administrators have not changed the value, the factory-

specified default, 192.168.254.254, is the correct value for this field.

The switcher responds with a copyright message including the date, the name of the product, firmware version, part number, and the current date/time.

NOTE: If the switcher is not password-protected, the device is ready to accept SIS

commands immediately after it sends the copyright message.

2. If the switcher is password protected, enter the appropriate administrator or user

If the switcher is password-protected, a copyright message.

password.

• If the password is accepted, the switcher responds with Login User or Login

Administrator.

• If the password is not accepted, the Password prompt reappears.

Password prompt appears below the

Connection Timeouts

The Ethernet link times out after a designated period of time of no communications. By default, this timeout value is set to 5 minutes but the value can be changed (see the

Configure port timeout SIS commands on page 60).

NOTE: Extron recommends leaving the default timeout at 5 minutes and periodically

issuing the Query (Q) command to keep the connection active. If there are long idle periods, Extron recommends disconnecting the socket and reopening the connection when another command must be sent.

DMS 1600, DMS 2000, DMS 3200, and DMS 3600 • Programming Guide 47

Number of Connections

A DMS matrix switcher can have up to 200 simultaneous TCP connections, including all HTTP sockets and Telnet connections. When the connection limit is reached, the switcher accepts no new connections until some have been closed. No error message or indication is given that the connection limit has been reached. To maximize performance of an IP Link device, the number of connections should be kept low and unnecessary open sockets should be closed.

Using Verbose Mode

A Telnet connection to a DMS matrix switcher can be used to monitor for changes that occur on the switcher, such as front panel operations and SIS commands from other Telnet sockets or a serial port. For a Telnet session to receive change notices from the switcher, the Telnet session must be in verbose mode 1 or 3 (see the Verbose mode SIS command on page 60). In verbose mode 1 or 3, the Telnet socket reports changes in messages that resemble SIS command responses.

Host-to-Switcher Instructions

SIS commands consist of one or more characters per field. No special characters are required to begin or end a command character sequence. When a command is valid, the unit executes the command and sends a response to the host device. All responses from the unit to the host end with a carriage return and a line feed (CR/LF = ]), which signals the end of the response character string. A string is one or more characters.

Switcher-Initiated Messages

When the connection is via a serial port or the switcher is in verbose mode 2 or 3, and a local event such as a front panel operation occurs, the switcher responds by sending a message to the host. The switcher-initiated messages are listed below (underlined).

The switcher issues the appropriate copyright message (above) when it is first powered on or when connection via Internet Protocol (IP) is established. Vx.xx is the firmware version number. “AC” appears after the model name for the DMS 2000 and the DMS 3200 only.

NOTE: {Day, date, time} are reported only if the connection is via the LAN port.

Password:

]

The switcher initiates the password message immediately after the copyright message when the controlling system is connected using TCP/IP or Telnet and the switcher is password protected. This message means that the switcher requires an administrator or user level password before it will perform the commands entered via this link. The switcher repeats the password message response for every entry other than a valid password until a valid password is entered.

]

The switcher initiates the login message when a correct administrator or user password has been entered. If the user and administrator passwords are the same, the switcher defaults to administrator privileges.

]

DMS 1600, DMS 2000, DMS 3200, and DMS 3600 • Programming Guide 48

Qik

ASCII to Hex Conversion Table

•

Space

]

The switcher initiates the Qik message when a front panel switching operation has occurred.

Sprnn

The switcher initiates the Spr message when a memory preset has been saved from the front panel. nn is the preset number.

Rprnn

The switcher initiates the Rpr message when a memory preset has been recalled from the front panel. nn is the preset number.

Vmtnn*x

The switcher initiates the Vmt message when a channel output mute is toggled on or off from the front panel. nn is the output number and x is the mute status: 1 = on, 0 = off.

Exen

The switcher initiates the Exe message when executive mode is toggled on or off from the front panel. n is the executive mode status: 1 = on, 0 = off.

Switcher Error Responses

When the switcher receives an SIS command and determines that it is valid, it performs the command and sends a response to the host device. If the switcher is unable to perform the command because the command is invalid or contains invalid parameters, the switcher returns an error response to the host. The error response codes are:

E01 — Invalid input channel number (too large) E10 — Invalid command E11 — Invalid preset number E12 — Invalid output number (too large) E13 — Invalid value (out of range) E14 — Illegal command for this configuration E17 — Timeout (caused only by direct write of global presets) E21 — Invalid room number E24 — Privilege violation (Ethernet)

]

Using the Command and Response Tables

Symbols (variables), defined on the next page, are used throughout the command and response tables. The symbols represent variables in the unit-initiated messages and the command and response table fields. Letters in the command field are not case-sensitive. The table below shows the hexadecimal equivalent of each ASCII character used in the command and response table.

DMS 1600, DMS 2000, DMS 3200, and DMS 3600 • Programming Guide 49

Command and Response Table for SIS Commands

Symbol definitions for command and response table

= CR/LF (carriage return/line feed)

]

= Carriage return (no line feed)

}

| = Pipe (can be used interchangeably with the } character)

• = Space (hard) character = Escape key (hex 1B)

W = Can be used interchangeable with the E character

X! = Input number (for tie) 00 – 16, 20, 32, or 36 (the highest numbered input for your model) (00 = untied) X@ = Output 01 – 16, 20, 32, or 36 (the highest numbered output for your model) X# = Mute, front panel lock 0 = not muted/not locked, 1 = muted/locked X$ = DDC value (EDID) (see the table on page 52) X% = Input number 01 – 16, 20, 32, or 36 (the highest numbered input for your model) X^ = Global preset number 00 through 32 (00 = current conﬁguration) X& = Room number (for room presets) 01 through 10 (each can have up to 10 room presets [X(s] assigned)

NOTE: A room is a subset of operator selected outputs that relate to each other. The DMS matrix switcher supports up to 10 rooms, each

of which can consist of from 1 to 16 outputs.

X* = Name Up to 12 characters for input and output names, global preset names, and room

preset names 11 characters maximum for room names Upper-and lower-case alphanumeric characters are valid

NOTE: The following characters are invalid or not recommended in the name: ~ , @ = ‘ [ ] { } < > “ : | \ and ?.

X( = Room preset number 01 through 10

NOTE: A room preset is a stored configuration with all of the outputs assigned to a single room. When a room preset is recalled from

memory, it becomes the current configuration.

X1) = Connection status 0 = no input connected 1 = input connected X1! = Group number (for I/O grouping) 1 through 4 (or 0 = no group) X1@ = Number (quantity) of inputs 4, 8, 12, 16, 20, 24, 28, 32, 36 X1# = Number (quantity) of outputs 4, 8, 12, 16, 20, 24, 28, 32, 36 X1$ = Board installed X0 = No board installed

C1 = DVI 4 inputs x 4 outputs D1 = Fiber 4 inputs x 4 outputs C2 = DVI 4 inputs x 0 outputs D2 = Fiber 4 inputs x 0 outputs C3 = DVI 0 inputs x 4 outputs D3 = Fiber 0 inputs x 4 outputs

X1% = Part number 60-nnnn-01 X1^ = Firmware version number to second decimal place (x.xx) X1& = Verbose ﬁrmware version-description- See the Query controller ﬁrmware version (verbose) command on page 56

upload date/time

X1* = Voltage Positive or negative voltage and magnitude X1( = Temperature Degrees Fahrenheit X2) = Fan speed In revolutions per minute (RPM) X2! = Power supply status 0 = not installed or failed 1 = installed and OK

DMS 1600, DMS 2000, DMS 3200, and DMS 3600 • Programming Guide 50

Command and Response Table for SIS Commands

Command ASCII Command

(Host to Unit)

Response

(Unit to Host)

Additional Description

Create ties

NOTES:

• The matrix switchers support 1-, 2-, and 3-digit numeric entries (

• Commands can be entered back-to-back in a string, with no spaces. For example:

1, 02

, or

003

1*1!02*02&003*003%

• The quick multiple tie and tie input to all output commands activate all I/O switches simultaneously.

• The

tie command, & tie command, and % tie command can be used interchangeably.

• The

tie all command, & tie all command, and % tie all command can be used interchangeably.

Tie input

Quick multiple tie Tie input to all outputs

Tie input to all outputs

to output

Example:

to output

Example (see note above):

to output

Example (see note above):

Example:

X!*X@

! OutX@•InX!•All

1*3!

X!*X@

& OutX@•InX!•RGB

10*4&

X!*X@

% OutX@•InX!•Vid

7*5%

E+QX!*X@ X!

*! InX!•All

5*!

*& InX!•RGB

8*&

*% InX!•Vid

10*%

!...X!*X@!

Out03•In01•All

Out04•In10•RGB

Out05•In07•Vid

}

Qik

In05•All

In08•RGB

In10•Vid

]

Tie input X! to output X@. Tie input 1 to output 3. Tie input X! to output X@. Tie input 10 to output 4. Tie input X! to output X@. Tie input 7 to output 5.

!, &

, and % ties are valid. Tie input X! to all outputs. Tie input 5 to all outputs. Tie input X! to all outputs. Tie input 8 to all outputs. Tie input X! to all outputs. Tie input 10 to all outputs.

Read ties

NOTE: The ! read tie command, & read tie command, and % read tie command can be used interchangeably.

Read tied input Read tied input, RGB output

Read tied input, Vid output

X@ X@

! &

X!] X!]

X!]

Input X! is tied to output X@. Input X! is tied to output X@.

Input X! is tied to output X@.

Channel mute commands

Channel mute Channel unmute Read channel mute status Global channel mute Global channel unmute

*1B VmtX@*1

*0B VmtX@*0

1*B Vmt1] 0*B

X#]

Vmt0

]

] ]

Mute output X@. Unmute output X@.

= mute on, 0 = mute off.

Mute all outputs. Unmute all outputs.

NOTE: X! = Input number 00 – 16 (20, 32, 36) (00 = untied)

X@ = Output number 01 – 16 (20, 32, 36) X# = Mute status 0 = not muted, 1 = muted

DMS 1600, DMS 2000, DMS 3200, and DMS 3600 • Programming Guide 51

Command and Response Table for SIS Commands (continued)

Command ASCII Command

(Host to Unit)

EDID commands

NOTES:

• EDID communicates video display information, including native resolution and vertical interval refresh rate requirements, to the input.

The input device then outputs the optimal video format for the output (such as a display) based on the provided EDID data, ensuring proper video image quality. This communication takes place over the Display Data Channel (DDC).

• In the commands below, the EDID data can come from either an active output or be set to a speciﬁed value.

values:

value for DMS model

1600 2000 3200 3600 1600 2000 3200 3600 1600 2000 3200 3600

01 01 01 01

02 02 02 02

03 03 03 03

04 04 04 04

05 05 05 05

06 06 06 06

07 07 07 07

08 08 08 08

09 09 09 09

10 10 10 10

11 11 11 11

12 12 12 12

13 13 13 13

14 14 14 14

15 15 15 15

16 16 16 16

N/A

17 17 17

N/A

18 18 18

* Default resolution and refresh rate

Assign EDID data to an input Assign EDID data to all

inputs Save output #1 EDID data to a user-deﬁned space View EDID data assignment

Source

Output 1 N/A

Output 2 N/A

Output 3 N/A N/A

Output 4 N/A N/A

Output 5 N/A N/A

Output 6 N/A N/A

Output 7 N/A N/A

Output 8 N/A N/A

Output 9 N/A N/A

Output 10 N/A N/A

Output 11 N/A N/A

Output 12 N/A N/A

Output 13 N/A N/A

Output 14 N/A N/A

Output 15 N/A N/A N/A

Output 16 N/A N/A N/A

Output 17 N/A N/A N/A

Output 18 N/A N/A N/A

EAX%*X$ EA*X$

ES*X$

EA*X%

value for DMS model

19 19 19

20 20 20

}

EDID

}

*EDID

}

EDID

} X$]

EDID

Response

(Unit to Host)

21 21

22 22

23 23

24 24

25 25

26 26

27 27

28 28

29 29

30 30

31 31

32 32

EdidAX%*

EdidA0*

EdidS

Source

Output 19

Output 20

Output 21

Output 22

Output 23

Output 24

Output 25

Output 26

Output 27

Output 28

Output 29

Output 30

Output 31

Output 32

Output 33

Output 34

Output 35

Output 36

X$]

Additional Description

value for DMS model

17 21 33 37

18 22 34 38

19 23 35 39

20 24 36 40

21 25 37 41

22 26 38 42

23* 27* 39* 43*

24 28 40 44

25 29 41 45

26 30 42 46

27 31 43 47

28 32 44 48

29 33 45 49

30 34 46 50

31 35 47 51

32 36 48 52

33 37 49 53

34 38 50 54

35 39 51 55

36 40 52 56

37 41 53 57

38 42 54 58

39 43 55 59

40 44 56 60

41 45 57 61

42 46 58 62

43 47 59 63

44 48 60 64

45 49 61 65

46–53 50–57 62–69 66–73

Resolution

640x480 @ 60 Hz

640x480 @ 75 Hz

800x600 @ 60 Hz

800x600 @ 75 Hz

852x480 @ 60 Hz

852x480 @ 75 Hz

1024x768 @ 60 Hz

1024x768 @ 75 Hz

1024x852 @ 60 Hz

1024x852 @ 75 Hz

1280x768 @ 60 Hz

1280x768 @ 75 Hz

1280x1024 @ 60 Hz

1280x1024 @ 75 Hz

1365x768 @ 60 Hz

1365x768 @ 75 Hz

1366x768 @ 60 Hz

1366x768 @ 75 Hz

1400x1050 @ 60 Hz

1600x1200 @ 60 Hz

1920x1200 @ 60 Hz

480p @ 60 Hz

576p @ 50 Hz

720p @ 50 Hz

720p @ 60 Hz

1080p @ 60 Hz

1080i @ 60 Hz

1080p @ 50 Hz

1080p @ 60 Hz, stereo

User deﬁned

NOTE: X$ = DDC value (EDID) See the table above. 01 – 16 (20, 32, 36) matches the resolution and rate of the specified output.

X% = Input number 01 – 16 (20, 32, 36)

DMS 1600, DMS 2000, DMS 3200, and DMS 3600 • Programming Guide 52

Command and Response Table for SIS Commands (continued)

+27P12*5!10*09%3*2!3*8&

Command ASCII Command

(Host to Unit)

Save, recall, and directly write presets

NOTES:

• If you try to recall a preset that is not saved (does not exist), the matrix switcher responds with the error code

• The following characters are invalid or not recommended in preset names: = - , “ @ = [ ] { } “ ; : | \ and ?.

• If a room is not deﬁned (does not exist in the switcher) and you try to save a room preset, the matrix switcher responds with error

code

E11

• A room can contain a maximum of 16 outputs.

• An output can belong only to one room.

• The maximum number of rooms (

• The default name (

Save current conﬁguration as a global preset

Example:

Recall a global preset

Example:

Direct write process for a global preset —

NOTE: The direct write of a global preset should always be preceded by a clear global preset ties command of that same preset

number, as shown below. In a directly-written preset, the input tied to each output (or no tied input) remains unchanged unless overwritten or cleared.

If you do not clear the ties in a global preset number before you directly write a global preset to that number, ties that are part of the

previous version of the specified preset with the same number can unexpectedly become part of the newly-created preset.

Clear all ties of a preset Directly write a global preset

Example:

Write room outputs

Example:

Read room outputs

Example:

Save current conﬁguration as a room preset

Example:

Recall room preset Directly write a room preset

Example:

) is the room number with four trailing spaces: “

, Spr

9, Spr09]

. Rpr

5. Rpr05]

E+X^

P0*!

E+X^PX!*X@!X!*X@&X!*X@

+27P0!

Esc

EX&,X@ E

8,3,04,5,6MR

EX&MR} X*,X@ E

}

3MR

X&*X(

, RmmX&•Spr

3*9,

X&*X(

. RmmX&•Rpr

E+X&*X(PX!*X@!X!*X@&X!*X@

Esc

+7*3P12*7&11*5&4*15%6*6!

}

) is 10.

}

,...

%...X!*X@!

MR}MprX&,

}

Response

(Unit to Host)

Room•#

••••.”

X^]

Spr

}

X^]

Spr

]

Spr27

]

Spr27

X@n]

,...

Mpr8,03,04,05,06

X@n]

Room•#03••••,01,02,08,09

]

X(]

Rmm03•Spr09

]

X(]

%...X!*X@!

RmmX&•Spr

Rmm07•Spr03

}

X(]

]

Additional Description

E11

Command character is a comma.

Save current conﬁguration as preset 9. Command character is a period. Recall preset 5 to become the current

conﬁguration.

Clear all ties in preset X^. Enter as many ties as are valid for this

conﬁguration. The ! tie command, & tie command, and % tie command are interchangeable. Clear all ties in preset 27.

Brackets are shown to separate ties for clarity only. Create global preset 27, which ties input 12 to output 5, input 10 to output 9, input 3 to output 2, and input 3 to output 8. See notes above.

Outputs 3, 4, 5, and 6 are assigned to room 8.

]

Outputs 1, 2, 8, and 9 are assigned to room 3. Command character is a comma.

Save current conﬁguration as preset 9 for room 3. Command character is a period. Enter as many ties as are valid for this

conﬁguration. The ! tie command, & tie command, and % tie command are interchangeable. Brackets are shown to separate ties for clarity only. Create preset 3 for room 7, which ties input 12 to output 7, input 11 to output 5, input 4 to output 15, and input 6 to output 6.

NOTE: X! = Input number (for tie) 00 – 16 (20, 32, 36) (00 = untied)

X@ = Output number 01 – 16 (20, 32, 36) X^ = Global preset number 00 through 32 X& = Room number (for room presets) 01 through 10 (each can have up to 10 room presets [X(s] assigned) X* = Name Up to 12 upper-and lower-case alphanumeric characters are valid X( = Room preset number 00 through 10

DMS 1600, DMS 2000, DMS 3200, and DMS 3600 • Programming Guide 53

Command and Response Table for SIS Commands (continued)

1Output:

Response = tied input:

2345678

input 8 tied to output 4

1314 15 1609 1011 12

]

Input:

Response Status:

no input detected

input detected

1 2 3 4 5 6 7 32

Command ASCII Command

(Host to Unit)

View ties, mutes, and presets

NOTE: The ! read tie command, & read tie command, and % read tie command can be used interchangeably.

Read tied input

Example:

Read tied input, RGB output

Example:

Read tied input, Vid output

Example:

View status of all output

! X!

15& 27]

EVM}

mutes

View global preset

EX^*X@

conﬁguration

Command description: Response description: Example (8x8 matrix):

NOTE:

EX^

*1*1VC} where X^ = 0 returns the current video configuration of the switcher.

View room preset

Preset # ( Input # (

EX&*X(*X@

23*1*1VC}

conﬁguration

Command description: Response description:

Room # ( Input # (

DSVP

List all connections

0LS

Response

(Unit to Host)

]

X!]

]

X#1X#2X#

} X!

*1VC

•

)*starting output# (X@)*1VC

) tied to output # (X@)•

Each position shown in the response is an output: left = starting output number (1 in this example), right = starting output +15 (16 in this example). (Outputs 9 through 16 are not present on this matrix switcher.) The number in each position is the input tied to that output.

In this example, for preset 23, video input 8 is tied to outputs 1, 2, 4, and 5; input 2 is tied to output 3; and input 1 is tied to output 6. No inputs are tied to outputs 7 and 8.

*1VC

}

•

)*room preset # (X()*starting output# (X@)*1VC

) tied to output # (X@)•

X1)1X1)2X1)

X#n]

...

n+1

n+15

•...

n+1

tied to X@•

input 2 tied to output 3

n+1

n+15

•...

n+1

tied to X@•

...

•Vid

n+2

08•08•02•08•08•01•00•00

•Vid

n+2

X1)n]

Additional Description

Input X! is tied to output X@. Input 5 is tied to output 1. Input X! is tied to output X@. Input 27 is tied to output 15. Input X! is tied to output X@. Input 2 is tied to output 7.

Each X# response is the mute status of an output, starting from output 1. n is the highest-numbered output.

]

Show the conﬁguration of preset X^. Show the input tied to 16 consecutive outputs, starting from output X@.

n+15

tied to X@• ... •

]

tied to X@• ... •

tied to X@•Vid

no tied input

outputs do not exist

•--•--•--•--•--•--•--•--•

Show the conﬁguration for room X&, preset

. Show the input tied to 16 consecutive

outputs, starting from output X@.

n+15

tied to X@•Vid

X1)

Each

response is the connection status of an input, starting from input 1. n is the highest-numbered input.

]

•Vid

]

NOTE: X! = Input number (for tie) 00 – 16 (20, 32, 36) (00 = untied)

Example (32x32 matrix):

0LS

0 0 0 1 1 1 0 . . . 0

X@ = Output number 01 – 16 (20, 32, 36) X# = Mute status 0 = not muted 1 = muted X^ = Global preset number 00 through 32 X& = Room number (for room presets) 01 through 10 (each can have up to 10 room presets [X(s] assigned) X( = Room preset number 01 through 10 X1) = Connection status 0 = no input connected 1 = input connected

DMS 1600, DMS 2000, DMS 3200, and DMS 3600 • Programming Guide 54

Command and Response Table for SIS Commands (continued)

01Input:

Response #s = group:

Input 1 in group 4

02 03 04 05 06 07 08 09 10 15 16

11 12 13 14

Input 2 not grouped Input 16 in group 4

01Input:

Response = group:

Input 1 in group 1

02 03 04 05 06 07 08

Input 8 not grouped

Command ASCII Command

(Host to Unit)

I/O Grouping

NOTE: Each

Write input grouping

Example (16 x 16 matrix):

Write output grouping

Read input grouping

Example (8 x 8 matrix):

Read output grouping

X1!

position in the following I/O grouping commands must have an entry, 1, 2, 3, or 4 (or 0 [not grouped]).

EX1!1X1!2X1!

40133000044 ... 4I

Gri

EX1!1X1!2X1!

EI} X1!1X1!2X1!3X1!4X1!n]

EI}

EO} X1!1X1!2X1!3X1!4X1!n]

Names

NOTES:

• Do not use leading spaces in preset name.

• If a preset is unassigned, the

displays [unassigned].

• If a global preset is saved, but not yet named, the default name is Preset

• If a room preset is saved, but not yet named, the default name is Rm

Write global preset name

Example:

Read global preset name

Example:

Write room name

Example:

Read room name Write room preset name

Example:

Read room preset name Write input name

Example:

Read input name Write output name Read output name

Example:

EX^,X*NG} E

1,Security 1NG

EX^NG} X*] E

}

2NG

EX&,X*NR} E

1,Classrm 1NR

EX&NR} X*] EX&*X(,X*NP} E

1*3,Podium_DVDNP}Nmp01*03,Podium_DVD

EX&,X(NP} X*] EX%,X*NI} E

1,Podium camNI

EX%NI} X*] EX@,X*NO} EX@NO} X*] E

}

1NO

Response

(Unit to Host)

X1!

}

...

}

4013300004 44

X1!

}

...

}

X1!1X1!2X1!

Gri

See below.

X1!1X1!2X1!

Gro

NmgX^, Nmg01,Security 1

Security 2 NmrX&, Nmr01,Classrm 1

NmpX&*X(,

NmiX%, Nmi01,Podium cam

NmoX@,

Main PJ1

0004

X*]

]

X*]

]

X1!n]

...

X1!n]

...

11133000

PrstX(.

]

Additional Description

X1!

Each an input, starting from input 1. n is the highestnumbered input for your conﬁguration.

Input 1 – group 4, input 2 – group 0 (not grouped), ... input 16 – group 4.

Each an output, starting from output 1. n is the highest-numbered output for your conﬁguration. Each an input, starting from input 1. n is the highestnumbered input for your conﬁguration.

Each an output, starting from output 1. n is the highest-numbered output for your conﬁguration.

Name global preset 1 “

Global preset 2 is named “

Name room 1 “

]

Name room 1, preset 3 “

Name input 1 “

Output 1 is named “

entry is the group number assigned to

X1!

entry is the group number assigned to

X1!

entry is the group number assigned to

X1!

entry is the group number assigned to

Security 1

Security 2

Classrm 1

Podium cam

.”

Podium_DVD

.”

Main PJ1

.”

NOTE: X@ = Output number 01 – 16 (20, 32, 36)

X% = Input number 01 – 16 (20, 32, 36) X^ = Global preset number 00 through 32 X& = Room number (for room presets) 01 through 10 (each can have up to 10 room presets [X(s] assigned) X( = Room preset number 00 through 10 X* = Name Up to 12 upper-and lower-case alphanumeric characters are valid X1! = Group number (for I/O grouping) 1 through 4 (or 0 = no group)

DMS 1600, DMS 2000, DMS 3200, and DMS 3600 • Programming Guide 55

Command and Response Table for SIS Commands (continued)

Ether

firmware

Description

* indicates the version running Upload date and time

Command ASCII Command

(Host to Unit)

Front panel locks (Executive mode)

Lock front panel Unlock front panel View lock status

1X 0X X

Resets

Reset all global presets Reset one global preset Reset all mutes Reset room map (outputs) Reset individual room Reset individual room preset Reset whole switcher Reset settings and delete ﬁles

Absolute reset

EZG} EX^ZG} EZZ} EZR} EX&ZR} EX&*X(ZP} E

ZXXX

}

EZY}

ZQQQ

}

Information requests

Information request

Request part number

NOTE: There are up to three separate sets of Extron firmware on which the switcher can report: the controller firmware, which is the

overall control firmware; the Ethernet protocol firmware, which handles the Ethernet interface; and the latest optional Extron firmware update, which is available at www.extron.com.

Query ﬁrmware version

Example:

Query controller ﬁrmware version (verbose)

Response description:

Q Q

Ethernet protocol ﬁrmware version–controller ﬁrmware version–updated ﬁrmware version

Response

(Unit to Host)

]

Exe1

]

Exe0

X#]

]

Zpg

X^]

Zpg

]

Zpz

]

Zpr

X&]

Zpr

X(]

ZppX&*

]

Zpx

]

Zpy

]

Zpq

X1@XX1#•AX1@XX1#•SX1$1X1$

X1%]

X1^]

]

1.23

X1^-X1&-X1&]

See below

Additional Description

Clear all global presets and their names. Clear global preset X^. Unmute all outputs. Clear all room deﬁnitions. Delete room X&. Clear an individual room preset (X&*X() and name. Clear all ties and presets, rooms, and I/O names. Excludes IP settings to preserve communications.

Recommended after a ﬁrmware update. Similar to Reset whole switcher, plus clear the IP address to 192.168.254.254 and subnet mask to 255.255.000.000.

X1$n]

...

X1@XX1#

V and outputs for this conﬁguration.

A S

installed in each slot. n is either 4 (DMS 1600), 5 (DMS 2000), 8 (DMS 3200), or 9 (DMS 3600). See the part numbers listed on the Extron web site, www.extron.com.

The factory installed ﬁrmware controller version is 1.23 (sample value only). Provide a detailed status of the Ethernet protocol ﬁrmware, the controller ﬁrmware, and an ﬁrmware upgrade. The ﬁrmware that is running is marked by an asterisk (*). A caret (^) indicates that the ﬁrmware has a bad checksum or an invalid load. ?.?? indicates that ﬁrmware is not loaded.

shows the number of available inputs

X1@XX1#

has no meaning for this product.

X1$1X1$

X1$

...

shows the board type

]

1.23-1.00(1.68-DMS1600••••-Wed, 24 Feb 2010 00:00:00 GMT)-1.00*(1.06-DMS1600••••-Mon, 27 Mar 2010 16:39:21 GMT)

net protocol

NOTE: X# = Lock status 0 = not locked 1 = locked

DMS firmware version Updated firmware version

X^ = Global preset number 00 through 32 X& = Room number (for room presets) 01 through 10 (each can have up to 10 room presets [X(s] assigned) X( = Room preset number 00 through 10 X1@ = Number (quantity) of inputs 4, 8, 12, 16, 20, 24, 28, 32, 36 X1# = Number (quantity) of outputs 4, 8, 12, 16, 20, 24, 28, 32, 36 X1$ = Board installed X0 = No board installed C1 = 4 DVI inputs x 4 outputs D1 = 4 fiber inputs x 4 outputs

C2 = 4 DVI inputs x 0 outputs D2 = 4 fiber inputs x 0 outputs C3 = 0 DVI inputs x 4 outputs D2 = 4 fiber inputs x 0 outputs

X1% = Part number 60-nnnn-01 X1^ = Firmware version number to second decimal place (x.xx) X1& = Verbose firmware version-description-upload date/time

DMS 1600, DMS 2000, DMS 3200, and DMS 3600 • Programming Guide 56

Command and Response Table for SIS Commands (continued)

Command ASCII Command

(Host to Unit)

Information requests (continued)

Request system status

DMS 1600 response DMS 2000 response DMS 3200 response DMS 3600 response Response description (DMS 1600):

+3.3V•+5V•+1.3V•+1.2V•+12V (system volts)•+12V (redundant PS)•+12V (Primary PS)•Temp•Fan 1 RPM•Fan 2 RPM•Pri PS•Red PS

Response description (DMS 2000):

+3.3V•+5V•+1.3V•+1.2V•+12V (system volts)•

Response description (DMS 3200):

+3.3V•+5V•+1.3V•+1.2V•+12V (system volts)•

Response description (DMS 3600):

+3.3V•+5V•+1.3V•+1.2V•+12V (system volts)•+12V (redundant PS)•+12V (Primary PS)•Temp•Fan 1 RPM•Fan 2 RPM•Fan 3 RPM•Fan 4 RPM• Pri PS•Red PS

NOTE: The response to the View File Directory command differs, depending on whether the command is sent via an RS-232/RS-422 or

Telnet connection or via a web browser connection.

View ﬁle directory

RS-232/RS-422 port and Telnet

View ﬁle directory web browser

Erase a user-supplied web page or ﬁle

]

EDF}

filenameEF

00.00•00.00

}

Response

(Unit to Host)

Additional Description

X1*•X1*•X1*•X1*•X1*•X1*•X1*•X1(•X2)•X2)•X2!•X2!] X1*•X1*•X1*•X1*•X1* X1*•X1*•X1*•X1*•X1*

•00.00•00.00•

X1(•X2)

•

00000

X1(•X2)•X2)•X2!

X2!

]

•

]

•

X1*•X1*•X1*•X1*•X1*•X1*•X1*•X1(•X2)•X2)•X2)•X2)•X2!•X2!]

•Temp•Fan RPM•

•Temp•Fan 1 RPM•Fan 2 RPM•PS•

ﬁlename1,date/time,length] List user-supplied ﬁles. ﬁlename2,date/time,length ﬁlename3,date/time,length

• •

00000

•PS•

] ]

]

• •

ﬁlenamen,date/time,length # of Bytes•Left

Var ﬁle = new array (); List user-supplied ﬁles. File [1] = ‘ﬁlename1,date1,ﬁlesize1’; File [2] = ‘ﬁlename2,date2,ﬁlesize2’; File [3] = ‘ﬁlename3,date3,ﬁlesize3’;

]]

• •

]

• •

File [n] = ‘ﬁlenamen,daten,ﬁlesizen’; File [n+1] = # of Bytes•Left Delﬁlename

]

NOTE: X1* = Voltage (positive or negative voltage and magnitude)

X1( = Temperature Degrees Fahrenheit X2) = Fan speed In revolutions per minute (RPM) X2! = Power supply status 0 = not installed or failed 1 = installed and OK

DMS 1600, DMS 2000, DMS 3200, and DMS 3600 • Programming Guide 57

Symbol Definitions for IP-specific SIS commands

X3) = Matrix name (Up to 240 alphanumeric characters)

NOTE: The following characters are invalid or not recommended in the name: {space} ~ , @ = ` [ ] { } < > ‘ “ ; : | \ and ?.

X3! = Default name DMS-nn00 + last 3 pairs of MAC address X3@ = Time and date (for set) In the format: MM/DD/YY•HH:MM:SS where:

MM = month: 01 (January) through 12 (December) DD = day: 01 through 31 YY = year: 00 through 99 HH = hour: 00 through 23 MM = minutes: 00 through 59 SS = seconds: 00 through 59

X3# = Time and date (for read) In the format: Day,•DD•Mmm•YYYY•HH:MM:SS where:

Day = weekday: Mon through Sun DD = date: 01 through 31 Mmm = month: Jan through Dec YYYY = year: 2000 through 2099 HH = hour: 00 through 24 MM = minutes: 00 through 59 SS = seconds: 00 through 59

X3$ = GMT offset –12.0 through +14.0. Hours and minutes removed from GMT X3% = Daylight Saving Time 0 = Daylight Saving Time off/ignore

1 = Daylight Saving Time on (northern hemisphere) 2 = Daylight Saving Time on (Europe) 3 = Daylight Saving Time on (Brazil)

X3^ = IP address ###.###.###.### X3& = Hardware (MAC) address ##-##-##-##-##-## X3* = Number of open connections 0 – 255 X3( = Password 12 alphanumeric characters

NOTE: The following characters are invalid or not recommended in passwords: {space} + ~ , @ = ` [ ] { } < > ‘ “ ; : | \ and ?.

X4) = Domain name Standard domain name rules apply (for example: xxx.com)

NOTE: The following characters are invalid or not recommended in a domain name: {space} + ~ , = ` [ ] { } < > ‘ “ ; : | \ and ?.

The @ character is acceptable only as the lead-in to the domain name (such as @extron.com).

X4! = E-mail account 65 - 72. 65 = e-mail recipient 1, 66 = 2, 67 = 3, ... 72 = recipient 8 X4@ = E-mail address Typical e-mail address format (for example: nnnn@xxx.com) X4# = Notiﬁcation selections, part 1 I = inputs F = fans P = power supply X4$ = Notiﬁcation selections, part 2 If X4# = I, then X4$ = 00 (all inputs), or 01 through 16 (20, 32, 36) (input 1 through 16 [20, 32, 36])

If X4# = F, then X4$ = 00 (all fans) If X4# = P, then X4$ = 00 (both power supplies).

X4% = Notify when? 0 = no response 2 = ﬁxed/restored 4 = suspend

1 = fail/missing 3 = both 1 & 2

X4^ = DHCP 0 =off, 1 = on. Off (0) is the default. X4& = Port # 00 (all ports), 01 (rear panel), 03 – 99 X4* = Baud rate 9600, 19200, 38400, 115200 X4( = Parity odd, even, none, mark, space (Only the ﬁrst letter required.) X5) = Data bits 7, 8 X5! = Stop bits 1, 2 X5@ = Port type 0 = RS-232, 1 = RS-422 X5# = Verbose mode 0 = clear/none (default for Telnet connection)

1 = verbose mode (default for RS-232/RS-422 connection) 2 = tagged responses for queries 3 = verbose mode and tagged for queries

NOTE: If tagged responses is enabled, all read commands return the constant string and the value as the set command does (for example,

the read matrix name command, ECN}, returns Ipn•X3)]).

X5$ = Port timeout interval (in 10-sec. increments) 1 (= 10 seconds) – 65000 (default is 30 = 300 seconds = 5 minutes)

DMS 1600, DMS 2000, DMS 3200, and DMS 3600 • Programming Guide 58

Command and Response Table for IP-specific SIS Commands

Command ASCII Command

(host to unit)

IP setup commands

Set matrix name Set matrix name to factory

default

Read matrix name Set time and date Read time and date Set GMT offset

Example:

Set Daylight Saving Time Read Daylight Saving Time Set IP address Read IP address

Read hardware (MAC) address

Read # of open connections Set subnet mask Read subnet mask Set gateway address Read gateway address Set administrator password Read administrator password Reset (clear) administrator

password Set user password Read user password Reset (clear) user password Set mail server IP address, domain name, password Read mail server IP address, domain name, password Set e-mail recipient

Example:

Read e-mail recipient Set e-mail events for

recipient

Example:

Read e-mail events for recipients

EX3)CN} E

•CN

ECN} X3)] EX3@CT} ECT} X3#] EX3$CZ}

8.0CZ

EX3%CX} ECX} X3%] EX3^CI} ECI} X3^] ECH} X3&]

ECC} X3*] EX3^CS} ECS} X3^] EX3^CG} ECG} X3^] EX3(CA} ECA} X3(] E

•CA

EX3(CU} ECU} X3(] E

•CU

EX3^,X4),X3(CM}

ECM} X3^,X4),X3(]

EX4!,X4@CR}

72,Jsmith@folklore.netCR

EX4!CR} X4@,] EIX4#X4!,X4$,X4%EM}

I72,0,3EM

EX4#X4!,X4$EM} X4%,X4%,X4%

}

Response

(unit to host)

X3)]

Ipn•

X3!]

Ipn•

X3@]

Ipt

X3$]

Ipz

Ipz08:00 Ipx

Ipi

Ips

Ipg

Ipa•

Ipu•

Ipu• Ipm

Ipr

]

X3%]

X3^]

X3(]

]

X3(]

]

X3^,X4),X3(]

X4!,X4@,]

Additional description

Up to 240 alphanumeric characters. “

DMS

address. nn is either “

In the command, the divider between hours and minutes can be either a colon or a period. In the response divider is a colon. GMT +8:0 hours.

This command sets the recipient. To receive e-mail notiﬁcations, you must then set the events that the switcher reports, using one or more separate Set e-mail events (EM) commands (see below).

}

Ipr72,Jsmith@folklore.net,

X4#,X4!,X4$,X4%]

Ipe

Ipe*72*0*3

]

,...,

X4%]

You must ﬁrst have set an e-mail recipient for the e-mail account number ( Set e-mail (CR) command (see above). E-mail account #72 (recipient #8) (Jsmith, as set by the preceding Set e-mail recipient command), will receive fail/missing and ﬁxed/restore messages for all inputs.

-nn00” plus the last 3 pairs of the MAC

,” “20,“ “32,”or “36.”

]

X4!

), using the separate

DMS 1600, DMS 2000, DMS 3200, and DMS 3600 • Programming Guide 59

Command ASCII Command

(host to unit)

IP setup commands (continued)

Set DHCP on or off Read DHCP on/off status Set serial port parameters

Read serial port parameters Set serial port mode Read serial port mode Set verbose mode Read verbose mode Conﬁgure current port

timeout View current port timeout Conﬁgure global IP port timeout View global IP port timeout

EX4^DH} EDH} X4^] EX4&*X4*,X4(,X5),X5!CP}

EX4&CP} X4*,X4(,X5),X5!] EX4&*X5@CY} EX4&CY} X5@] EX5#CV} ECV} X5#] E0*X5$TC}

} X5$]

0TC

E1*X5$TC}

} X5$]

1TC

Response

(unit to host)

X4^]

Idh

X4&

Cpn

Vrb

Pti0*

Pti1*

X4*,X4(,X5),X5!]

•Ccp

X4&

X5@]

•Cty

X5#]

X5$]

Additional description

X4^

: 0 = off, 1 = on. The default setting is 0 (off).

X5@

: 0 = RS-232, 1 = RS-422

DMS 1600, DMS 2000, DMS 3200, and DMS 3600 • Programming Guide 60

Matrix Software

This section describes using software to operate the DMS matrix switchers, including:

• Matrix Switchers Control Program

• Button Label Generator Program

Matrix Switchers Control Program

The Extron Matrix Switchers Control Program communicates with the switcher via the Ethernet LAN port, the serial port, or the USB port to provide an easy way to set up ties and sets of ties. The program is compatible with Microsoft® Windows® 2000, Windows XP, Windows 7, and newer operating systems. Updates to the Matrix Switchers Control Program can be downloaded from the Extron website (www.extron.com).

Installing the Software

NOTE: To support the front panel Configuration (USB) port, you must use version 8.0 or

newer of the Matrix Switchers Control Program.

The program is available on the Extron Software Products disc. Install the software as follows:

NOTE: For full functionality, install both of the following programs:

• Matrix Switchers Control Program

• Firmware Loader

1. Insert the disc into the drive. The Extron software DVD window should open

automatically (see figure 31).

Figure 31. Software DVD Window

NOTE: If the window does not open automatically, run Launch.exe from the DVD.

2. Click the Software tab.

3. Scroll to the desired program and click Install (see figure 32).

Figure 32. Software Installation

DMS 1600, DMS 2000, DMS 3200, and DMS 3600 • Matrix Software 61

4. Follow the on-screen instructions. By default, the installation of the Matrix Switchers

Control Program creates a C:\Program Files\Extron\ Matrix_Switchers directory, and it places the following four icons into a group folder named “Extron Electronics\

Matrix Switchers”:

• MATRIX Switcher + Control Program

• MATRIX Switcher + Help

• Uninstall MATRIX Switcher

• Check for Matrix Updates

NOTES:

• For Windows 7 and higher, the folder is C:\Program Files (x86)\Extron\

Matrix_Switchers

• The DMS matrix switcher can support remote control via any of the following

three ports:

• Rear panel LAN port — For IP control of the system via an Ethernet LAN,

via this RJ-45 connector from anywhere in the world.

• Rear panel Remote RS-232/RS-422 port — The port can be conﬁgured

for either the RS-232 or RS-422 serial communication protocol and operate at the 9600, 19200, 38400, or 115200 baud rate (see the serial

port parameters SIS commands on page 60 to conﬁgure the port).

• Front panel Configuration port — A USB B port.

Software Operation via Ethernet

When a matrix switcher is connected to an Ethernet WAN or LAN, up to 200 users can operate it, locally or remotely, using the Matrix Switchers Control Program (see Ethernet

Port on page 11 for installation details).

Connection to the switcher via the Ethernet is password protected. There are two levels of password protection: administrator and user. Administrators have full access to all switching capabilities and editing functions. Users can select inputs and outputs, recall presets, and view all settings with the exception of passwords. If the same password or no password is required for logging on, all personnel log on with administrator privileges. Fields and functions that exceed user privileges are not selectable in the Matrix Switchers Control Program when the operator is logged on as a user.

The IP Settings/Options window (see figure 38 on page 67) provides a location for viewing and, if connected via the RS-232 link or if logged on via the Ethernet port as an administrator, editing settings unique to the Ethernet interface (see IP Settings/Options

Window on page 67 for more details).

DMS 1600, DMS 2000, DMS 3200, and DMS 3600 • Matrix Software 62

Using the Matrix Switcher Control Software

Many items found in the Matrix Switchers Control Program are also accessible via front panel controls (see Front Panel Operations on page 21) and under SIS control (see

Command and Response Table for SIS Commands) on page 50). The Matrix Switcher

Help Program provides information on settings and on how to use the control program, itself.

NOTE: The first time you connect to the Configuration (USB) port, the Found New

Hardware Wizard opens (see figure 33) (see “Activating a USB Port for the First Time,” below).

For other connections, proceed to Starting the program on the next page.

Figure 33. Found New Hardware Wizard

Activating a USB Port for the First Time

The first time you connect to the Configuration (USB) port, the Found New Hardware Wizard opens (see figure 33). Activate the connected USB port for your device as follows:

NOTE: If you have not installed the latest Matrix Switchers Control Program (version 8.0

or newer), click Cancel and install the program. Reconnect the switcher to the Configuration port.

1. Select No, not this time.

2. Click Next.

3. Select Install the software automatically.

4. Click Next.

5. Follow the on-screen instructions.

The wizard assigns the driver necessary to access the switcher to the connected Configuration (USB) port. This may take a few minutes.

6. Click Finish to exit the wizard.

7. Proceed to Starting the program on the next page or return to Programming Guide

on page 46.

NOTE: You may need to repeat these steps if you subsequently connect the

switcher to a different USB port on the same computer.

DMS 1600, DMS 2000, DMS 3200, and DMS 3600 • Matrix Software 63

Starting the program

1. To run the Matrix Switchers Control Program, click Start > Programs > Extron

Electronics > Matrix Switchers > MATRIX Switcher + Control Pgm.

The Comm Port Selection dialog box (see figure 34) opens.

Figure 34. Comm Port Selection Dialog box

2. Choose either the comm port that is connected to the serial port of the switcher, USB,

IP [LAN], or Emulate.

• If you selected a comm port, check the baud rate displayed in

the Baud Rate field. If you need to change the baud rate, click

Baud and double-click the desired baud rate.

• Click OK. The Extron Matrix Switchers Control Program window

(see figure 36 and figure 37 on page 66) opens, displaying the current configuration of the attached matrix. Proceed to Using the program on the next page.

• If you selected USB, select the DMS matrix switcher in the

drop-down window and click OK. Proceed to Using the program on the next page/

• If you selected IP [LAN], click OK and proceed to step 3.

• If you selected Emulate, click OK and see Using Emulation Mode on page 82.

DMS 1600, DMS 2000, DMS 3200, and DMS 3600 • Matrix Software 64

3. If you selected IP [LAN] in step 2, the IP Connection dialog box opens (see figure 35).

Figure 35. Address and Password Entry a. Examine the Matrix IP Address field in the IP Connection dialog box.

The field displays the last Extron IP address entered.

• If the IP address is correct, proceed to step 3b.

• If the address is not correct, either click in the Extron IP Address field and

enter the IP address or click the scroll down button ( ) and select from among the recently used addresses. Proceed to step 3b.

NOTE: If the local system administrators have not changed the value, the

factory-specified default, 192.168.254.254, is the correct value for this field.

b. If the switcher is password protected, click in the Password field and enter the

appropriate administrator or user password.

c. Click Connect.

If you logged on with the administrator password, the program connects you to the matrix switcher with all of the administrator rights and privileges. The Extron Matrix Switchers Control Program window (see figure 36 and figure 37 on the next page) opens, displaying the current configuration of the attached matrix. Proceed to “Using the program,” below.

If you logged on with the user password, the program connects you to the matrix switcher with only user capabilities.

If an incorrect password was entered, the computer beeps and the program returns to the password entry display.

Using the program

• To create a tie, click and drag an input box to one or more output boxes. To remove a

tie, drag the output box to its tied input box or to the trash can.

• To make the control program easier to use, assign a device icon to each input and

output. Click on a box that represents an input or output, and drag the desired icon onto the box from the icon palette that opens.

• For quick display of information on a specific input or output device, position the pointer

tool over that device in the control program window. The program opens a pop-up that details the connections to that device and the signal status (present or missing) input from or output to that device (see the inset box in figure 37 on the next page).

TIP: You can print a map of the current configuration by clicking File > Print

Tie

Map.

DMS 1600, DMS 2000, DMS 3200, and DMS 3600 • Matrix Software 65

Figure 36. Extron Matrix Switchers Control Program Window

Figure 37. Sample Control Program Window, with Ties and Icons

DMS 1600, DMS 2000, DMS 3200, and DMS 3600 • Matrix Software 66

IP Settings/Options Window

The IP Settings/Options window (from the main window, click Tools > IP options, see figure 38, below) provides a location for viewing and, if connected via the serial port or USB port or if logged on via the Ethernet port as an administrator, editing settings unique to the Ethernet interface (see Ethernet Connection on page 108 for basic information about IP addresses). None of the fields on this screen can be edited while you are logged on as a user.

Figure 38. Control Program IP Setting/Options Window

NOTES:

• Editing variables in the IP Settings/Options window while connected via the

Ethernet port can immediately disconnect the user from the switcher. Extron recommends editing the settings on this screen using the RS-232 or USB port and protecting the Ethernet access to this screen by assigning an administrator password to qualiﬁed and knowledgeable personnel only.

• When the control program is connected to the switcher via the RS-232 or USB

port, the Administrator and User Password ﬁelds are not masked. If a password has been inadvertently changed to an unknown value, you can look up and, if desired, change a password in this window without knowing the current password.

Address and Name fields

The Matrix IP Address field contains the IP address of the connected matrix switcher.

The Gateway IP Address field identifies the address of the gateway to the controlling PC to be used if the matrix switcher and the mail server are not on the same subnet.

The Subnet Mask field is used to determine whether the matrix switcher is on the same subnet as the controlling PC when you are subnetting (see Subnetting — A Primer on page 113).

DMS 1600, DMS 2000, DMS 3200, and DMS 3600 • Matrix Software 67

The Mail Server IP Address field (see figure 38, on the previous page) displays the IP address of the mail server that handles the e-mail for the facility in which the DMS matrix switcher is installed.

Valid addresses consist of four 1-, 2-, or 3-digit numeric subfields, properly called octets, separated by dots (periods). Each field can be numbered from 000 through 255. Leading zeroes, up to 3 digits total per field, are optional. Values of 256 and above are invalid.

The default addresses are as follows, but if these conflict with other equipment at your installation, you can change the addresses to any valid value:

• IP address: 192.168.254.254 • Gateway address: 0.0.0.0

• Subnet mask: 255.255.0.0

NOTE: The address fields are unavailable for editing when DHCP is selected.

The Extron Name/Descriptor field contains the name of the matrix switcher. This descriptor can be changed to any valid name, up to 12 alphanumeric characters.

NOTE: The following characters are invalid or not recommended in the Extron Name/

Descriptor

{space} + ~ , @ = ‘ [ ] { } < > ’ “ ; : | \ and ?.

The Mail Server Domain Name field displays the domain name that the DMS matrix switcher uses to log on to the e-mail server. Standard domain conventions (such as nnn.com) apply.

field:

NOTE: The following characters are invalid or not recommended in a domain name:

{space} + ~ , = ‘ [ ] { } < > ’ “ ; : | \ and ?. The @ character is only acceptable as the lead-in to the domain name (such as @folklore.net).

Edit any of these fields as follows:

1. Click in the desired field. The graphic cursor becomes a text cursor.

2. Edit the address or name as desired.

3. Press <Tab> on the keyboard or click in another field to exit the field.

4. Click Take to make the address change take affect.

Hardware Address field

The hardware (MAC) address is hardcoded in the switcher and cannot be changed.

Use DHCP checkbox

The Use DHCP checkbox directs the matrix switcher to ignore any entered IP addresses and to obtain its IP address using Dynamic Host Configuration Protocol (DHCP) (if the network is DHCP capable). The default setting is off (deselected). Contact the local system administrator to determine whether to use DHCP.

DMS 1600, DMS 2000, DMS 3200, and DMS 3600 • Matrix Software 68

Date, Time (local), and GMT (offset) fields

See figure 38, on the page 67.

The Date field displays the current date in the local zone.

The Time (local) field displays the current time in the local time zone.

The GMT field displays the amount of time, in hours and minutes, that the local time varies from the GMT international time reference.

NOTE: Rather than using the following procedure, you can click Sync Time to PC to

set the switcher to the internal time on your computer.

If desired, adjust any of these values as follows:

1. Click in the desired field. The field changes to an editable field appropriate to the value

being changed and the graphic cursor becomes a text cursor.

• The Date: field becomes a set date field, with the date in

the format (M)M/(D)D/YYYY. Leading zeroes are not shown.

• The Time (local): field becomes a set time field, with the

time in the format HH:MM:SS (00:00:00 to 23:59:59).

• The GMT field becomes a set offset field, with the offset in the format

±HH:MM (–12:00 to +14:00).

2. Edit the field as desired to set the proper value. For time, remember to use 24-hour

time. Leading zeroes are optional.

3. Press <Tab> on the keyboard or click in another field to exit the edited field.

4. Click Take to make the date change take affect.

Sync Time to PC button

Click Sync Time to PC to force the computer you are operating to send its internal time to the switcher in a set time command.

Use Daylight Saving checkbox

Click in the Use Daylight Saving checkbox to turn Daylight Saving Time on and off for North America. When Daylight Saving Time is turned on, the switcher automatically updates its internal clock between Standard Time and Daylight Saving Time in the spring and fall on the date that the time change occurs in North America. When Daylight Saving Time is turned off, the switcher does not adjust its time reference.

NOTE: For Daylight Saving Time in Europe and Brazil, see the Set Daylight Saving

Time SIS command on page 59.

DMS 1600, DMS 2000, DMS 3200, and DMS 3600 • Matrix Software 69

Administrator Password and User Password fields

See figure 38, on the page 67.

The Administrator Password field displays the password required to log on to the matrix switcher via the Ethernet port with all of the administrator rights and privileges. The User

Password field displays the password required to log on to the matrix switcher via the

Ethernet port as a user, without all of the administrator rights and privileges. Passwords are case sensitive and are limited to 12 upper-case and lower-case alphanumeric characters.

While you are logged on as a user, both password fields are masked with asterisks (************) as a security measure.

NOTES:

• Editing the Administrator Password ﬁeld while connected via the Ethernet

port can immediately disconnect the user from the switcher. Extron recommends editing this ﬁeld using either the serial port or USB port and protecting the Ethernet access to this screen by assigning an administrator password to qualiﬁed and knowledgeable personnel only.

• An administrator password must be created before a user password can be

created.

• The following characters are invalid or not recommended in passwords:

{space} + ~ , @ = ‘ [ ] { } < > ’ “ ; : | \ and ?.

Edit either password field as follows:

1. Click in the desired Password field. The pointer tool becomes a text cursor.

2. Edit the case-sensitive password as desired.

3. Press <Tab> on the keyboard or click in another field to exit the Password field.

4. Click Take to make the password change take effect.

DMS 1600, DMS 2000, DMS 3200, and DMS 3600 • Matrix Software 70

E-mail Addressee fields

Miles Standish

From: DMS-3600-3-03-E0-C1@folklore.net Sent: Wednesday, July 14, 2010 11:22 AM To: Miles Standish Subject: DMS-3600-3-03-E0-C1 - Fans restored.

Wed, 14 Jul 2010 11:21:48 Unit Name = DMS-3600-3-03-E0-C1 Unit IP Address = 192-168-254-254

The eight E-mail Addressee fields permit the administrator to identify the e-mail addresses of the personnel to whom the matrix switcher e-mails notification of its failure and repair status. Figure 39 shows a typical e-mail from the switcher.

Figure 39. Typical DMS Switcher E-mail

The radio buttons and check boxes associated with each address field (see figure 40) permit the administrator to specify e-mail requirements for each recipient.

Figure 40. E-mail Addressee Fields

Edit these fields and controls as follows:

1. Click in the desired E-mail Addressee field. The pointer tool becomes a text cursor.

2. Edit the e-mail address as desired. Standard e-mail address conventions apply (for

example: nnnnn@xxx.com).

3. Press <Tab> on the keyboard or click in another field to exit the e-mail addressee field.

4. In the square check boxes associated with each addressee, select one or more options

about which the addressee is to be e-mailed: Missing Input(s), Fans, and Power

Supply. In the floating box that contains the input numbers, select the inputs to be

monitored.

5. In the round radio buttons associated with each addressee, select whether the

addressee is to be e-mailed of failures, fixes, both, or not be notified. The None radio button is useful for temporarily removing personnel from the e-mail list when they are unavailable, such as on travel or vacation.

6. If desired, click Send test E-mail to test the e-mail function.

7. Click Take to make the e-mail address changes take effect.

DMS 1600, DMS 2000, DMS 3200, and DMS 3600 • Matrix Software 71

Updating Firmware

The firmware upgrade utility provides a way to replace the firmware that is coded on the control board in the switcher without taking the switcher out of service.

Update the switcher firmware as follows:

1. Visit the Extron website, www.extron.com, click Download (see figure 41).

Figure 41. Location of Firmware Upgrade Files

2. Click Firmware.

3. Select the appropriate firmware file (such as DMS Series) to download and click

Download.

4. Enter the requested personal information and then click Download to copy the firmware

to your computer.

5. Click Run twice (see figure 42 (a) on the next page). The PC downloads the firmware

update from the Extron website and starts the Extron Installation Program to extract the firmware file.

6. Click Next (b). The program extracts the firmware files and places them in a folder

identified in the InstallShield Wizard window. Note the folder to which the firmware file is saved.

7. Click Finish to exit the program (c).

DMS 1600, DMS 2000, DMS 3200, and DMS 3600 • Matrix Software 72

Folder where firmware is installed.

Sample locatio only.

Figure 42. Downloading Firmware Upgrade Files

DMS 1600, DMS 2000, DMS 3200, and DMS 3600 • Matrix Software 73

8. Connect a computer running Windows to the serial port (see Remote Port on page 11),

USB port (see Front Panel Configuration Port on page 13) , or LAN port (see

Ethernet Port on page 11) of the switcher.

9. Start the Matrix Switchers Control Program and connect to the matrix switcher (see

Starting the program, steps 1 through 4, starting on page 64).

10. Click Tools > Update firmware.

If you are connected via the LAN port, the Choose File to Upload dialog box opens

(see figure 43) (see “Ethernet-connected firmware upload,” below). If you are connected via either serial port, the Firmware Loader window opens

(see figure 44 and Serial-port or USB-port-connected firmware upload on the next page).

Ethernet-connected firmware upload

Figure 43. Choose File to Upload Dialog Box

11. Navigate to the folder where you saved the firmware upgrade file. Select the file (see

figure 43 (a).

NOTES:

• Valid ﬁrmware ﬁles must have the ﬁle extension .S19. Any other ﬁle extension

is not a ﬁrmware upgrade.

• The original factory-installed ﬁrmware is permanently available on the DMS

matrix switcher. If the attempted ﬁrmware upload fails for any reason, the switcher reverts to the factory-installed ﬁrmware.

12. Click Open (a). The software advises you that you are about to reprogram the firmware

of the switcher. Click OK to continue.

A status window opens that advises that the upload is in progress. The firmware upload to the DMS matrix switcher may take a few minutes. When the status window closes and the front panel button indications on the switcher flash amber, green, red, and amber and then return to either off or to background illumination, the upload is complete.

DMS 1600, DMS 2000, DMS 3200, and DMS 3600 • Matrix Software 74

Serial-port- or USB-port-connected firmware upload

Figure 44. Extron Firmware Loader Window

11. Select the DMS matrix switcher and click File > Open (see figure 44 [a]).

The Choose File to Upload dialog box opens (see figure 45).

Figure 45. Choose File to Upload Dialog Box

12. Navigate to and select the new firmware file. Click Open (b). The Choose File to Upload

dialog box closes.

ATTENTION: The ﬁrmware ﬁle must have an .s19 extension. Other ﬁle types can

cause the switcher to stop functioning until a reset is performed.

13. In the Firmware Loader window, click Begin (see figure 46).

The Total Progress and Progress status bars show the progress of the upload, which may take several minutes. Once the status bars have progressed from 0% to 100%, and Status is listed as Complete, the firmware loader utility resets the switcher.

Figure 46. Firmware Loader Screen

14. Click Exit to close the Firmware Loader.

DMS 1600, DMS 2000, DMS 3200, and DMS 3600 • Matrix Software 75

Uploading HTML Files

2 3

You can create customized HTML pages for the switcher to display. The HTML Files List window (see figure 47), accessible via the Tools menu, provides a way to view the contents of the file system and upload custom HTML pages to the switcher.

NOTE: The HTML Files List window is for inserting your own HTML pages. This is not

the window to replace the firmware that controls all switcher operation (see Updating

Firmware on page 72 to replace the firmware).

Figure 47. HTML Files List Window

NOTE: The files listed in figure 47 are shown for example only and may not be present

on your switcher.

Upload HTML pages as follows:

NOTE: The following characters are invalid or not recommended in file names:

{space} + ~ , @ = ‘ [ ] { } < > ’ “ ; : | \ and ?.

1. Connect the PC to the matrix switcher via the RS-232/RS-422 port, USB port, or

Ethernet port on the switcher.

2. Start the Matrix Switchers Control Program and connect to the DMS matrix switcher

(see Starting the program, steps 1 through 4, starting on page 64).

3. Click Tools > HTML File Manager.

4. Click Pick File(s) to Load to Server (a). An Open File dialog box opens.

5. Navigate to the folder where you saved the HTML file. Select the file.

NOTES:

• To select multiple ﬁles, hold the <Ctrl> key while you select the desired ﬁles.

• If you want one of the HTML ﬁles that you created to be the default start-up

page, name the ﬁle “index.html.” The DMS matrix switcher automatically looks for that ﬁle name when you ﬁrst connect to it using an Internet browser.

6. Click Open. The upload of files to the DMS matrix switcher may take a few minutes.

7. Click Update to confirm the upload (b).

8. Click Close to exit the HTML Files List window (c).

DMS 1600, DMS 2000, DMS 3200, and DMS 3600 • Matrix Software 76

Windows Buttons, Drop Boxes, and Trash Can

The buttons, drop boxes, and trash can on the right side of the Matrix Switchers Control Program window perform the following functions:

Power — Unavailable for DMS matrix switchers, because the switcher

power cannot be controlled via software.

Executive Mode — Allows you to lock out front panel operations, except for

the view-only mode functions. Click the button to cycle between locked (the indicator displays red) and unlocked (the indicator is white).

Rooms menu — Displays a list of up to 10 rooms. You can select a room from

the list to display it in the window.

NOTE: A Room is a subset of outputs that are logically related to each

other, as determined by the operator. The DMS matrix switcher supports up to 10 rooms, each of which can consist of from 1 to 16 outputs.

Presets menu — Displays a list of up to 32 global presets and up to

100 room presets (10 rooms x 10 presets per room). You can select a preset from the list to display it and either activate it (Go) or delete it (Delete).

Presets – Go — Activates the selected preset as the current configuration. Presets – Save as ... — Allows the current set of ties to be saved as a preset.

Enter the preset number when prompted to do so.

Presets – Delete — Allows the current preset to be deleted.

Changes – Take — Allows you to save to file any changes made to the displayed

configuration.

Changes – Cancel — Returns to the previous screen, undoing any changes you have made.

Trash can — Drag and drop from an input or output button to the trash can to erase all ties associated with that input or output.

Windows Menus

NOTE: Selections in the various drop-down menus in the following pages that are gray

are unavailable for selection.

File menu

Save Matrix settings as ... — Saves a complete set of up to

32 presets, plus the last active setting (preset #0), to a file. Saved settings include assigned icons and icon captions.

Restore Matrix settings from ... — Loads and activates a

previously saved setting file.

Save This-Session’s settings — Saves the current assigned

icons and icon captions.

Restore Last-Session’s settings — Loads the icons and icon captions that were saved

during the last session. If you saved the changes from the previous session the last time you exited the program, the ties from that session are also loaded.

Select printer — Selects the target printer.

Print tie map — Prints the tie set that is displayed on the screen.

Exit — Closes the Matrix Switchers Control Program.

DMS 1600, DMS 2000, DMS 3200, and DMS 3600 • Matrix Software 77

Tools menu

Assign Device Icons — Displays the complete set of input and

output device icons. You can drag any of these icons to the input and output boxes.

Edit Device Palette — Allows you to add your own device icon

graphics.

Mute-Outputs settings — Displays the Mute Adjust screen, from

which you can mute each output.

EDID settings — Displays the EDID Configuration dialog box

(see figure 48), from which you can select a pre-programmed resolution and refresh rate for an input and save the output resolution of the monitor connected to output 1 to one of the user-defined locations.

Figure 48. EDID Configuration Dialog Box

NOTES:

• EDID communicates video display information, including native resolution and

vertical interval refresh rate requirements, to the input. The input device then outputs the optimal video format for the output (such as a display) based on the provided EDID data, ensuring proper video image quality. This communication takes place over the Display Data Channel (DDC).

• In the EDID Conﬁguration window, the EDID data can come from either an active

output or be set to a speciﬁed value.

Update Firmware ... — Allows you to replace the firmware that is coded on the control

board in the switcher without taking the switcher out of service, opening the switcher enclosure, and replacing the firmware chip set (see Updating Firmware on page 72).

IP Options — Allows you to set IP options (see IP Settings/Options Window on

page 67).

DMS 1600, DMS 2000, DMS 3200, and DMS 3600 • Matrix Software 78

Hardware Status — Opens the Status dialog box (see figure 49), which provides an

Proper operation. Component has failed.

overall view of the status of the matrix switcher, including the power supply voltages, the temperature status, the Remote RS-232/RS-422 port configuration, and the installed and updated firmware status.

Figure 49. Status Dialog Box

Physical Switcher Layout — Opens the DMS Physical Configuration dialog box

(see figure 50), which displays the I/O board type installed in each slot. The In Channels or

Out Channels field can be helpful in identifying a specific input or output. In figure 50, for

example, output 29 is identified as slot 8, connector A (8o01).

Figure 50. Physical Configuration Dialog Box

DMS 1600, DMS 2000, DMS 3200, and DMS 3600 • Matrix Software 79

Name presets — Allows you to assign a name to each of the memory presets.

NOTES:

• Preset names are limited to 12 upper- and lower-case alphanumeric characters,

space, and the _ and / characters.

• The following characters are invalid or not recommended in preset names:

+ ~ , @ = ‘ [ ] { } < > ’ “ ; : | \ and ?.

Show RS-232 Strings — Displays the ASCII commands that are used by the current

configuration. You can refer to these for SIS programming.

I/O group settings — Allows you to establish I/O groups.

Room configuration — Allows you to assign outputs to rooms or delete outputs from

rooms.

NOTE: A Room is a subset of outputs that are logically related to each other, as

determined by the operator. The DMS matrix switcher supports up to 10 rooms, each of which can consist of from 1 to 16 outputs.

Initialize ... — Initializes and clears any or all of the following: ties, presets, preset

names, icon names, and icons.

Preferences menu

Immediate Changes — Causes configuration changes to take effect

immediately.

Hold/Verify Changes — Delays implementation of configuration

changes until the Changes – Take button is pressed.

DMS 1600, DMS 2000, DMS 3200, and DMS 3600 • Matrix Software 80

Ties as Lines — Displays ties as lines (below).

Ties as Crosspoints — Displays ties as a matrix of inputs and outputs (see figure 51). Ties

that have been made are indicated as amber or green boxes. Ties that will take effect when you click Take are indicated by +. Ties that will be broken when you click Take are indicated by –.

Figure 51. Ties Shown as Crosspoints

Signal-detection options — Allows you to set the signal presence feature as follows, to:

• Automatically refresh the display every 10 seconds.

• Update the display whenever you refresh the screen.

• Never sample and display the link status.

Icons in I/O Boxes — Erases any numbers in the I/O boxes in the Control

Program window (see figure 37, on page 66). You can place icons in the boxes.

Numbers in I/O Boxes — Erases any icons in the I/O boxes in the Control

Program window and fills each box with the associated input or output number.

Catch FPC/other’s changes — When checked, sets the switcher to report all

configuration and setting changes to the serial port or Ethernet connection that turned this selection on. These reports allow the Matrix Switchers Control Program to track the changes that occur in the configuration and settings of the switcher, whether commanded via the front panel, either serial port, or the Ethernet port.

Master-Reset selection

Master reset performs all of the following functions:

• Clears all ties

• Clears all presets

• Clears all output mutes

• Resets all I/O grouping

NOTE: Master reset does not reset the Internet protocol (IP) settings.

DMS 1600, DMS 2000, DMS 3200, and DMS 3600 • Matrix Software 81

Using Emulation Mode

Emulation mode allows you to set up the software without attaching the switcher to the computer. To use Emulation mode, do the following:

1. Double-click the Matrix Switchers Control Program icon in the Extron Electronics

group or folder.

2. Choose Emulate, and click OK.

3. Choose an emulation file to open, and click OK. The file DEMO.MTX provides a sample

of a completed matrix setup. Selecting the file NEW.INI or clicking Cancel provides a blank setup to get you started.

4. Enter the file name under which you want to save any changes to the file, and click OK.

5. Select DMS as the Matrix Model (see figure 52) and either DMS 1600/3600 or

DMS 2000/3200 as the Default Size. Check the boards that are installed; and select the

type, input/output (4x4), input only (4x0), or output only (0x4), for each board. Click OK.

Figure 52. Emulation Mode Configuration

6. Continue using the program as described on page 65.

Using the Help System

For information about program features, you can access the help program in any of the following ways:

• From the Extron Electronics program folder or group, double-click on

the MATRIX Switcher Help icon (shown at right).

• From within the Matrix Switchers Control Program, click the Help menu on

the main screen.

• From within the Matrix Switchers Control Program, press the <F1> key.

DMS 1600, DMS 2000, DMS 3200, and DMS 3600 • Matrix Software 82

Button Label Generator Program

The Button Label Generator software creates labels that you can place in the translucent covers above and below the input and output buttons. You can create labels with names, alphanumeric characters, or even color bitmaps for easy and intuitive input and output selection (see Installing Labels in the Buttons of the Matrix Switcher, on page 106, for the procedure for removing and replacing the translucent covers).

Installing the Button Label Generator Software

The Extron Button Label Generator is available on the Extron website, www.extron.com, under the Download tab. Click the Software link (see figure 53). Locate, download, and install the program.

Figure 53. Location of Software on the Web Site

NOTE: The Button Label Generator software is also included on the Extron Software

Products disc that accompanied the switcher.

By default, the Windows installation creates a C:\Program Files\Extron\

ButtonLabelGenerator directory and places the Button Label Generator icon into a group

or folder named “Extron Electronics.”

NOTE: For Windows 7 and newer, the folder is C:\Program Files (x86)\Extron\

ButtonLabelGenerator

DMS 1600, DMS 2000, DMS 3200, and DMS 3600 • Matrix Software 83

Using the Button Label Generator Software

To run the Button Label Generator program, click Start > Programs > Extron

Electronics > Button Label Generator > Button Label Generator. The Button Label

Generator window opens (see figure 54).

Figure 54. Button Label Generator Window

In the Systems selection box:

• Choose the Matrix Switchers 1616 drop-down option to match the button label size

and quantities for a DMS 1600 switcher.

• Choose the Matrix Switchers 6464 drop-down option to match the button label size

and provide the quantities for a DMS 2000, DMS 3200, and DMS 3600 switcher.

• Using standard Windows controls, create and print labels that can be placed in the

clear button caps on the front panel of the switcher.

• Click Clear All Buttons and create new labels as many times as necessary to make

all of the button labels that you need.

To access the help program, click the Help menu.

DMS 1600, DMS 2000, DMS 3200, and DMS 3600 • Matrix Software 84

HTML Operation

This section describes the operation of the DMS 1600 and DMS 3600 via their embedded web pages, including:

• Opening the Embedded Web Pages

• Status Tab

• Configuration Tab

• File Management Tab

• Control Tab

• Special Characters

The switcher can be controlled and operated through its LAN port, connected via a LAN or WAN, using a web browser such as Microsoft Internet Explorer®. The display of the status or operation of the switcher has the appearance of web pages. This chapter describes the factory-installed HTML pages, which are always available and cannot be erased or overwritten.

NOTE: If your Ethernet connection to the matrix switcher is unstable, try turning off the

proxy server in your web browser. In Internet Explorer, click Tools > Internet Options > Connections > LAN Settings, uncheck the Use a proxy server... box, and then click OK.

Opening the Embedded Web Pages

Access the switcher using HTML pages as follows:

1. Start the web browser program.

2. Click in the Address field of the browser.

3. Enter the matrix IP address in the Address field of the browser.

NOTE: If the local system administrators have not changed the value, the factory-

specified default, 192.168.254.254, is the correct value for this field.

4. If you want the browser to display a page other than the default page (such as a custom

page that you have uploaded), enter a slash (/) and the file name to open.

NOTES:

• The Address ﬁeld of the browser should display the address in the following

format: xxx.xxx.xxx.xxx/{optional_ﬁle_name.html}.

• The following characters are invalid or are not recommended in ﬁle names:

{space} + ~ , @ = ‘ [ ] { } < > ’ “ ; : | \ and ?.

DMS 1600, DMS 2000, DMS 3200, and DMS 3600 • HTML Operation 85

5. Press <Enter> on the keyboard. The switcher checks to see if it is password protected.

If the switcher is not password protected, it checks and downloads the HTML pages (proceed to step 7).

If the switcher is password protected, the switcher downloads the Enter Network Password dialog box (see figure 55).

Figure 55. Enter Network Password Dialog Box

NOTE: A User name entry is not required.

6. Click in the Password field and type in the appropriate administrator or user password.

Click OK.

7. The switcher checks several possibilities, in the following order, and then responds

accordingly:

• Does the address include a specific file name, such as

10.13.156.10/file_name.html? If so, the switcher downloads that HTML page.

• Is there a file in the switcher that is named “index.html”?

If so, the switcher downloads “index.html” as the default startup page.

• If neither of the above conditions is true, the switcher downloads the factory-

installed default startup page, “nortxe_index.html”, also known as the System Status page (see figure 56, on the next page).

DMS 1600, DMS 2000, DMS 3200, and DMS 3600 • HTML Operation 86

Status Tab

System Status Page

The System Status page (see figure 56) provides an overall view of the status of the matrix switcher, including individual voltages and the serial port status (if applicable). The System Status page is the default page that the switcher downloads when you connect to the switcher. Access the System Status page from other pages by clicking the Status tab.

Figure 56. System Status Page

The System Status page periodically updates itself to reflect the latest status of the switcher components. If a variable changes, the display shows the change the next time it updates.

DMS 1600, DMS 2000, DMS 3200, and DMS 3600 • HTML Operation 87

DSVP and Physical Configuration Page

You can view the board type and signal status of each I/O board slot on the DSVP and Physical Configuration page (see figure 57). Click the DSVP and Physical Configuration link to the left of the Status page to download the DSVP and Physical Configuration page. The page updates every 30 seconds to show the latest board types and signal status.

Figure 57. DSVP and Physical Configuration Page

DMS 1600, DMS 2000, DMS 3200, and DMS 3600 • HTML Operation 88

Configuration Tab

System Settings Page

The DMS matrix switcher downloads the System Settings page (see figure 58) when you click the Configuration tab. The screen consists of fields in which you can view and edit IP administration and system settings (see Ethernet Connection on page 108 for basic information about IP addresses and subnetting.

Figure 58. System Settings Page

On password-protected connections, there are two levels of protection: administrator and user. Administrators have full access to all switching capabilities and editing functions. Users can create ties, create and recall presets, set output mutes, and view all settings with the exception of passwords.

IP Settings fields

The IP Settings fields provide a location for viewing and editing settings unique to the Ethernet interface. After editing any of the settings on this page, click Submit at the bottom of the IP Settings fields section.

Unit Name field

The Unit Name field contains the name used as the “from” information when the switcher e-mails notification of its failed or repaired status. This name field can be changed to any valid name, up to 24 alphanumeric characters.

NOTE: The following characters are invalid or not recommend in the matrix name:

+ ~ , @ = ‘ [ ] { } < > ’ “ ; : | \ and ?.

DMS 1600, DMS 2000, DMS 3200, and DMS 3600 • HTML Operation 89

DHCP radio button

The DHCP On radio button directs the switcher to ignore any entered IP addresses and to obtain its IP address from a Dynamic Host Configuration Protocol (DHCP) server (if the network is DHCP capable). The DHCP Off radio button turns DHCP off. The default selection is DHCP Off. Contact the local system administrator to determine if DHCP is appropriate.

IP Address field

The IP Address field contains the IP address of the connected switcher. This value is encoded in the flash memory of the switcher.

Standard IP protocol consists of addresses comprised of four 1-, 2-, or 3-digit numeric subfields, properly called octets, separated by dots (periods). Each field can be numbered from 000 through 255. Leading zeroes, up to 3 digits total per field, are optional. Values of 256 and above are invalid.

The factory-installed default address is 192.168.254.254, but if this conflicts with other equipment at your installation, you can change the IP address to any valid value.

NOTE: IP address changes can cause conflicts with other equipment. Only local system

administrators should change IP addresses.

Gateway IP Address field

The Gateway IP Address field identifies the address of the gateway to the mail server to be used if the switcher and the mail server are not on the same subnet. Standard IP protocol rules apply to the Gateway IP address

Subnet Mask field

The Subnet Mask field is used to determine whether the switcher is on the same subnet as the mail server when you are subnetting. For more information, see Subnetting — A

Primer, on page 113.

MAC Address field

The Media Access Control (MAC) Address is hardcoded in the switcher and cannot be changed.

Firmware field

The Firmware field identifies the installed firmware version. This field is hardcoded in the switcher and cannot be changed without updating the firmware.

Model field

The Model field identifies the number of inputs and outputs. This field is hardcoded in the switcher and cannot be changed.

Part Number field

The Part Number field identifies the part number of your switcher. This field is hardcoded in the switcher and cannot be changed.

DMS 1600, DMS 2000, DMS 3200, and DMS 3600 • HTML Operation 90

Date/Time Settings fields

The Date/Time Settings fields (see figure 59) provide a location for viewing and setting the time functions.

Figure 59. Date/Time Settings Fields

To sync the clock in the switcher to the connected PC, simply click

Local Date/Time and

then click Submit.

NOTE: Use of the Local Date/Time button has no effect on the Zone and Daylight

Savings functions.

For more complete control of the date and time settings, change the settings as follows:

1. Click the drop box for the desired variable. The adjustable variables are month, day,

year, hours, minutes, AM/PM, and (time) zone. A drop-down scroll box opens (the year drop box is selected in figure 59).

2. Click and drag the slider or click the scroll up button or the scroll down button until

the desired variable is visible.

3. Click the desired variable.

NOTE: If setting the time, set the local time. The Zone variable allows you to then

enter the offset from Greenwich Mean Time (GMT). The Zone ﬁeld identiﬁes the standard time zone selected and displays the

amount of time, in hours and minutes, that the local time varies from the GMT international time reference.

4. Repeat steps 1 through 3 for other variables that need to be changed.

5. If appropriate, select the correct Daylight Saving radio button to turn on the daylight

savings time feature for your region or nation.

NOTE: When Daylight Saving Time is turned on, the switcher automatically updates

its internal clock between Standard Time and Daylight Saving Time in the spring and fall on the date that the time change occurs in the country or region selected. When Daylight Saving Time is turned off, the switcher does not adjust its time reference.

6. Click Submit.

DMS 1600, DMS 2000, DMS 3200, and DMS 3600 • HTML Operation 91

Passwords Page

Access the Passwords page (see figure 60) by clicking the Passwords link on the System Settings page.

Figure 60. Passwords Page

The fields on the Passwords page are for entering and verifying administrator and user passwords.

If you do not want to password protect an access level, leave the Password field and the

Re-Enter Password field blank.

To password protect the switcher, each password must be entered twice; once in the

Password field and then again in the Re-enter Password field. Passwords are case

sensitive and are limited to 12 upper-case and lower-case alphanumeric characters. Characters in these fields are masked by asterisks (*****). After entering the desired password in both fields, click Submit.

NOTE: An administrator password must be created before a user password can be

created.

To clear an existing password so that no password is required, enter a single space character in the Password and Re-enter Password fields, and click Submit.

DMS 1600, DMS 2000, DMS 3200, and DMS 3600 • HTML Operation 92

Email Settings Page

Reach the Email Settings page (see figure 61) by clicking the Email Settings link on the System Settings page. The Email Settings page has fields for setting up the e-mail notification capabilities of the switcher. For the e-mail settings and for each row of the e-mail notification settings, click Edit to make the fields available for editing. The button changes to Save. After editing the associated settings, click Save.

Figure 61. Email Settings Page

Mail IP Address field

The Mail IP Address field displays the IP address and the domain name of the e-mail server for the facility in which the DMS matrix switcher is installed. Standard IP protocol rules apply to the Mail IP address

Domain Name field

The Domain Name field displays the domain name that the DMS matrix switcher uses to log on to the e-mail server. Standard domain name conventions (for example: xxx.com) apply.

NOTE: The following characters are invalid or not recommended in a domain name:

{space} @ + ~ , = ‘ [ ] { } < > ’ “ ; : | \ and ?.

DMS 1600, DMS 2000, DMS 3200, and DMS 3600 • HTML Operation 93

Email Address fields

The eight Email Address fields identify the e-mail addresses of the personnel to whom the DMS matrix switcher e-mails notification of its failure and repair status. Standard e-mail address conventions (xxxxx@xxx.com) apply.

The check boxes and drop boxes associated with each address field permit you to specify specific criteria under which the switcher will e-mail recipients. In the associated Missing

Input drop boxes, select the inputs to monitor for presence or absence of a signal. Check

the Fans and Power boxes to monitor the cooling and power supplies. In the associated

Email Options drop box, select whether the recipient is to be e-mailed of failures, fixes,

both, not notified, or to be removed from the e-mail list. The Suspend option is useful for temporarily removing personnel from the e-mail list when they are unavailable, such as when travelling or on vacation. Deleting an e-mail addressee and clicking the Submit button removes the recipient from e-mail notification completely.

Firmware Upgrade Page

The Firmware Upgrade page provides a way to replace the switcher firmware without taking the switcher out of service. Access the Firmware Upgrade page (see figure 62) by clicking the Firmware Upgrade link on the System Settings page.

Figure 62. Firmware Upgrade Page

Update the switcher firmware as follows:

NOTE: The Firmware Upgrade page is only for replacing the firmware that controls all

switcher operation. To insert your own custom HTML pages, see File Management

Page, on page 96.

1. Perform steps 1 through 6 of Updating Firmware on page 72.

NOTE: Note the folder to which the firmware file is saved.

2. Connect the PC to the DMS matrix switcher via the LAN port on the switcher.

3. Access the DMS matrix switcher using HTML pages.

4. Click the Configuration tab.

DMS 1600, DMS 2000, DMS 3200, and DMS 3600 • HTML Operation 94

Extron Electronics DMS 1600, DMS 2000, DMS 3200, DMS 3600 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Safety Instructions

Contents

Introduction

About this Guide

About the DMS Matrix Switchers

Features

Installation

• Setup and Installation Checklist

Setup and Installation Checklist

Rear Panel Cabling and Features

I/O Boards

Remote Port

Ethernet Port

Reset Button and LED

Power

Cooling fans (DMS 1600 and DMS 3600 only)

Front Panel Configuration Port

Figure 11. Front Panel Configuration Port

Operation

• Front Panel Controls and Indicators

Front Panel Controls and Indicators

Input and Output Buttons

Control Buttons

Power Indicators

Button Labels

Rear Panel Power Indicators (DMS 1600 and DMS 3600)

Front Panel Operations

Definitions

Power

Creating a Configuration

Viewing a Configuration

I/O Grouping

Figure 21. I/O Grouping

Using Presets

Muting and Unmuting Outputs

Locking the Front Panel (Executive Mode)

Performing a System Reset from the Front Panel

Background Illumination

Selecting the Rear Panel Remote Port Protocol and Baud Rate

Rear Panel Operations

Performing Soft System Resets (Modes 3, 4, and 5)

Performing a Hard Reset (Mode 1)

Troubleshooting

General Checks

Digital Signal Guidelines

Configuration Worksheets

Worksheet Example 1: System Equipment

Figure 28. Worksheet Example 1: System Equipment

Worksheet Example 2: Daily Configuration

Figure 29. Worksheet Example 2: Daily Configuration

Worksheet Example 3: Test Configuration

Figure 30. Worksheet Example 3: Test Configuration

Programming Guide

• Local Host-Control Ports

Local Host-Control Ports

Ethernet (LAN) Port

Host-to-Switcher Instructions

Switcher-Initiated Messages

Switcher Error Responses

Using the Command and Response Tables

Command and Response Table for SIS Commands

Matrix Software

Matrix Switchers Control Program

Installing the Software

• Matrix Switchers Control Program

Software Operation via Ethernet

Using the Matrix Switcher Control Software

Starting the program

Using the program

IP Settings/Options Window

Updating Firmware

Uploading HTML Files

Windows Buttons, Drop Boxes, and Trash Can

Windows Menus

Using Emulation Mode

Using the Help System