Extron electronics DisplayPort DP DA2 User Manual

DP DA2

Distribution Amplifier

User Guide

DisplayPort

68-2154-01 Rev. C

07 14

Safety Instructions

Safety Instructions • English

WARNING: This symbol,

to alert the user of the presence of uninsulated dangerous voltage
within the product’s enclosure that may present a risk of electric shock.

ATTENTION: This symbol,

intended to alert the user of important operating and maintenance
(servicing) instructions in the literature provided with the equipment.

For information on safety guidelines, regulatory compliances, EMI/EMF
compatibility, accessibility, and related topics, see the Extron Safety and
Regulatory Compliance Guide, part number 68-290-01, on the Extron
website, www.extron.com.

, when used on the product, is intended

D

, when used on the product, is

I

Instructions de sécurité • Français

AVERTISSEMENT: Ce pictogramme,

le produit, signale à l’utilisateur la présence à l’intérieur du boîtier du
produit d’une tension électrique dangereuse susceptible de provoquer
un choc électrique.

ATTENTION: Ce pictogramme,

signale à l’utilisateur des instructions d’utilisation ou de maintenance
importantes qui se trouvent dans la documentation fournie avec le
matériel.

Pour en savoir plus sur les règles de sécurité, la conformité à la
réglementation, la compatibilité EMI/EMF, l’accessibilité, et autres sujets
connexes, lisez les informations de sécurité et de conformité Extron,
réf. 68-290-01, sur le site Extron, www.extron.com.

I

, lorsqu’il est utilisé sur

D

, lorsqu’il est utilisé sur le produit,

Sicherheitsanweisungen • Deutsch

WARNUNG: Dieses Symbol

darauf aufmerksam machen, dass im Inneren des Gehäuses dieses
Produktes gefährliche Spannungen herrschen, die nicht isoliert sind
und die einen elektrischen Schlag verursachen können.

VORSICHT: Dieses Symbol

in der im Lieferumfang enthaltenen Dokumentation besonders wichtige
Hinweise zur Bedienung und Wartung (Instandhaltung) geben.

Weitere Informationen über die Sicherheitsrichtlinien, Produkthandhabung,
EMI/EMF-Kompatibilität, Zugänglichkeit und verwandte Themen finden Sie
in den Extron-Richtlinien für Sicherheit und Handhabung (Artikelnummer
68-290-01) auf der Extron-Website, www.extron.com.

auf dem Produkt soll den Benutzer

D

auf dem Produkt soll dem Benutzer

I

Инструкция по технике безопасности • Русский

ПРЕДУПРЕЖДЕНИЕ: Данный символ, D, если указан

на продукте, предупреждает пользователя о наличии
неизолированного опасного напряжения внутри корпуса
продукта, которое может привести к поражению электрическим
током.

ВНИМАНИЕ: Данный символ, I, если указан на продукте,

предупреждает пользователя о наличии важных инструкций по
эксплуатации и обслуживанию в руководстве, прилагаемом к
данному оборудованию.

Для получения информации о правилах техники безопасности,
соблюдении нормативных требований, электромагнитной
совместимости (ЭМП/ЭДС), возможности доступа и других вопросах
см. руководство по безопасности и соблюдению нормативных
требований Extron на сайте Extron: www.extron.com, номер по
каталогу - 68-290-01.

Chinese Simplified（简体中文）

警告： D产品上的这个标志意在警告用户该产品机壳内有暴露的危险 电压，

有触电危险。

注意：I 产品上的这个标志意在提示用户设备随附的用户手册中有

重要的操作和维护(维修）说明。

关于我们产品的安全指南、遵循的规范、EMI/EMF 的兼容性、无障碍
使用的特性等相关内容，敬请访问 Extron 网站 www.extron.com，参见 Extron
安全规范指南，产品编号 68-290-01。

Chinese Traditional（ )

警告: D 若產品上使用此符號，是為了提醒使用者，產品機殼內存在著

可能會導致觸電之風險的未絕緣危險電壓。

注意I 若產品上使用此符號，是為了提醒使用者，設備隨附的用戶手冊中有重要

的 操 作 和 維 護（ 維 修 ）説 明 。

有關安全性指導方針、法規遵守、EMI/EM F 相容性、存取範圍和相關主題的詳細資訊，
請瀏覽 Extron 網站：www.extron.com，然後參閱《Extron 安全性與法規遵守手
冊》，準則編號 68-290-01。

Instrucciones de seguridad • Español

ADVERTENCIA: Este símbolo,

avisa al usuario de la presencia de voltaje peligroso sin aislar dentro del
producto, lo que puede representar un riesgo de descarga eléctrica.

ATENCIÓN: Este símbolo,

avisa al usuario de la presencia de importantes instrucciones de uso y
mantenimiento recogidas en la documentación proporcionada con el
equipo.

Para obtener información sobre directrices de seguridad, cumplimiento
de normativas, compatibilidad electromagnética, accesibilidad y temas
relacionados, consulte la Guía de cumplimiento de normativas y seguridad
de Extron, referencia 68-290-01, en el sitio Web de Extron,

www.extron.com.

, cuando se utiliza en el producto,

D

, cuando se utiliza en el producto,

I

Japanese

警告: この記号 D が製品上に表示されている場合は、筐体内に絶縁されて

いない高電圧が流れ、感 電の危険があることを示しています。

注意:この記号 I が 製 品 上 に 表 示 さ れ て い る 場 合 は 、 本 機 の 取 扱 説 明 書 に 記 載 さ れ て

いる重要な操 作と保守(整備 )の指 示につ いてユーザーの 注意を喚起するものです。

安全上のご注意、法令遵守、EMI/EMF適合性、その他の関連項目に
つ い て は 、エ ク ストロ ン の ウェブ サ イト www.extron.com より

『Extron Safety and Regulatory Compliance Guide』 (P/N 68-290-01) をご覧く

ださい。

Korean

경고: 이 기호 D, 가 제품에 사용될 경우, 제품의 인클로저 내에 있는

접지되지 않은 위험한 전류로 인해 사용자가 감전될 위험이 있음을
경고합니다.

주의: 이 기호 I, 가 제품에 사용될 경우, 장비와 함께 제공된 책자에 나와

있는 주요 운영 및 유지보수(정비) 지침을 경고합니다.

안전 가이드라인, 규제 준수, EMI/EMF 호환성, 접근성, 그리고 관련 항목에 대한
자세한 내용은 Extron 웹 사이트(www.extron.com)의 Extron 안전 및 규제 준수
안내서, 68-290-01 조항을 참조하십시오.

FCC Class A Notice

This equipment has been tested and found to comply with the limits for a Class A digital
device, pursuant to part15 of the FCC rules. The ClassA limits provide reasonable protection
against harmful interference when the equipment is operated in a commercial environment.
This equipment generates, uses, and can radiate radio frequency energy and, if not installed
and used in accordance with the instruction manual, may cause harmful interference to radio
communications. Operation of this equipment in a residential area is likely to cause interference.
This interference must be corrected at the expense of the user.

NOTE:

• This unit was tested with shielded I/O cables on the peripheral devices. Shielded

cables must be used to ensure compliance with FCC emissions limits.

• For more information on safety guidelines, regulatory compliances, EMI/EMF

compatibility, accessibility, and related topics, see the Extron Safety and

Regulatory Compliance Guide on the Extron website.

Copyright

© 2014 Extron Electronics. All rights reserved.

Trademarks

All trademarks mentioned in this guide are the properties of their respective owners.

The following registered trademarks(
RGBSystems, Inc. or Extron Electronics:

AVTrac, Cable Cubby, CrossPoint, eBUS, EDID Manager, EDID Minder, Extron, Flat Field, GlobalViewer, Hideaway, Inline, IPIntercom,
IPLink, Key Minder, LockIt, MediaLink, PlenumVault, PoleVault, PowerCage, PURE3, Quantum, SoundField, SpeedMount, SpeedSwitch,
SystemINTEGRATOR, TeamWork, TouchLink, V-Lock, VersaTools, VN-Matrix, VoiceLift, WallVault, WindoWall, XTP, XTP Systems

(SM)

Registered Service Mark

AAP, AFL (Accu-Rate Frame Lock), ADSP (Advanced Digital Sync Processing), Auto-Image, CableCover, CDRS (Class D Ripple Suppression),
DDSP (Digital Display Sync Processing), DMI (Dynamic Motion Interpolation), DriverConfigurator, DSPConfigurator, DSVP (Digital Sync
Validation Processing), EQIP, FastBite, FOXBOX, Global Configurator, IP Intercom HelpDesk, LinkLicense, MAAP, MicroDigital, ProDSP, QS-FPC
(QuickSwitch Front Panel Controller), Scope-Trigger, SIS, Simple Instruction Set, Skew-Free, SpeedNav, Triple-Action Switching, XTRA,
ZipCaddy, ZipClip

: S3 Service Support Solutions

®

), registered service marks(SM), and trademarks(TM) are the property of

Registered Trademarks

Trademarks

(®)

(™)

Conventions Used in this Guide

Notifications

In this user guide, the following are used:

WARNING: Potential risk of severe injury or death.
AVERTISSEMENT: Risque potentiel de blessure grave ou de mort.

CAUTION: Risk of minor personal injury.
ATTENTION: Risque de blessuremineure.

ATTENTION:

• Risk of property damage.

• Risque de dommages matériels.

NOTE: A note draws attention to important information.

Software Commands

Commands are written in the fonts shown here:

^AR Merge Scene,,Op1 scene 1,1 ^B 51 ^W^C

[01] R 0004 00300 00400 00800 00600 [02] 35 [17] [03]

E X!*X1&*X2)*X2#*X2! CE}

NOTE: For commands and examples of computer or device responses

mentioned in this guide, the character “0” is used for the number zero and “O”
represents the capital letter “o”.

Computer responses and directory paths that do not have variables are written in the font
shown here:

Reply from 208.132.180.48: bytes=32 times=2ms TTL=32

C:\Program Files\Extron

Variables are written in slanted form as shown here:

ping xxx.xxx.xxx.xxx —t

SOH R Data STX Command ETB ETX

Selectable items, such as menu names, menu options, buttons, tabs, and field names are
written in the font shown here:

From the

Click the

File menu, select New.

OK button.

Specifications Availability

Product specifications are available on the Extron website, www.extron.com.

Contents

Introduction............................................................ 1

About the DP DA2 .............................................. 1

DP DA2 Features ................................................ 1

Application Diagram ........................................... 2

Panel Features ........................................................ 3

Rear Panel .......................................................... 3

Front Panel ......................................................... 3

Rear Panel Features ........................................... 4

Power Supply ................................................. 4

Display Port Connectors ................................. 6

Dual Mode DisplayPort ................................... 7

EDID Minder ................................................... 7

RS-232 Control .............................................. 9

Mute Control................................................... 9

Front Panel Features ......................................... 10

Power LED ................................................... 10

Config USB Port ........................................... 10

Signal and HDCP LEDs ................................ 12

Setup ...................................................................... 13

SIS Commands ..................................................... 14

Introduction to SIS ........................................... 14

Symbols Used in this Guide .............................. 15

Error Messages ................................................ 15

Command and Response Table for SIS

Commands ..................................................... 16

Updating Firmware ............................................. 18

Downloading and Installing Firmware Loader .... 18

Downloading DP DA2 Firmware ........................ 19

Loading the Firmware to the DP DA2 ................ 20

Resetting Firmware to the

Factory Default Version .................................... 23

Mounting .............................................................. 24

Desktop Placement .......................................... 24

Rack Mounting ................................................. 24

UL Guidelines for Rack Mounting .................. 24

Rack Mounting Procedure ............................ 24

DP DA2 • Contents v

DP DA2 • Contents vi

Introduction

This guide describes the function, installation and operation of the DP DA2 distribution
amplifier. Unless otherwise stated, the terms “DA” and “distribution amplifier” refer to the
DPDA2.

This section contains the following information:

• About the DP DA2

• DP DA2 Features

• Application Diagram

About the DP DA2

The DP DA2 provides an Extron distribution amplifier for VESA® DisplayPort signals. It
accepts a single input with data rates up to 10.8 Gbps and, in normal mode, distributes
two identical outputs with resolutions of up to 2560x1600 @ 60 Hz on each output. Input
and output signals can each be carried a maximum of 25feet (7.62 m).

In Extend mode, the DP DA2 outputs an image with a resolution of up to
3840x1080@60Hz extended over two output displays.

The DP DA2 uses the DisplayPort v1.1a standard and is backwards compatible
with earlier specifications. It has EDID Minder for EDID management, Key Minder for
continuous HDCP verification, and can be controlled by RS-232, using the Extron Simple
Instruction Set (SIS) commands.

DP DA2 Features

DisplayPort — In normal mode provides two identical outputs with PC resolutions
up to 2560x1600 @ 60 Hz, with multi-channel audio and HDTV up to 1080p @ 60 Hz,
distributed with embedded multi-channel digital audio signals.

Thunderbolt™ source support (input) — Thunderbolt sources are backward
compatible with the DPDA2 input with respect to both audio and video. Thunderbolt
devices are not supported on the DPDA2 outputs.

Signals up to 10.8 Gbps — Supports data rates of either 1.62Gbps (reduced bit rate)or

2.7 Gbps (high bit rate) using one, two, or four lanes.

Dual mode — Allows for interoperability with HDMI, DVI, and VGA display devices.
Provides connectivity between a dual mode DisplayPort-equipped source and HDMI, DVI,
and VGA display devices with an appropriate adapter.

Extend mode — Outputs a single image with a resolution of up to 3840x1080 @ 60 Hz
extended over two output displays.

EDID Minder — Maintains continuous EDID (Extended Display Identification Data)
communication with the attached source. This ensures that the source powers up
correctly and maintains a proper video output, even if the display is off.

Content protection — Supports High-bandwidth Digital Content Protection (HDCP). The
DPDA2 checks the source and output displays for HDCP compliance.

DP DA2 • Introduction 1

HDCP visual confirmation — Provides a green signal when encrypted content is sent to

TouchLink Pro

a non-compliant display. A full-screen green signal is sent when HDCP-encrypted content
is transmitted to a non-HDCP compliant display, providing immediate visual confirmation
that protected content cannot be viewed on the display.

Key Minder — Authenticates and maintains continuous HDCP encryption between all
input and output devices to enable simultaneous distribution of a single source signal to
two or more displays.

Automatic input cable equalization — Up to 25 feet (7.6 m) at 2560x1600 @ 60Hz
with Extron DisplayPort cables. Conditions incoming digital signals to compensate for
signal loss from long cables, low quality cables, or source devices with poor DisplayPort
signal output.

LED indicators — Provide real-time feedback and monitoring of key performance
parameters by indicating signal presence and HDCP authentication. The tri-color EDID
LED indicator on the back panel shows whether an internal or external EDID is stored.

RS-232 serial control — Allows control by SIS commands either via the controller or
directly from a PC using the front panel USB port or the rear panel 3-pole captive screw
connector.

Output muting control via RS-232 or contact closure — Provides the capability to
mute one or both outputs at any time. This allows content to be viewed on a local monitor
prior to appearing on the main presentation display.

Application Diagram

Control System

ON

OFF

Y

A
DISPL
MUTE

REEN

SC

P
U

REEN

SC

WN
O

D

Extron
DP DA2

DisplayPort
Distribution

TCP/IP

VCR

DVD

C
O
D
CAM

APTOP
L

PC

Amplier

REMOTE

RS-232 MUTE

EDID

EXTEND

DEFAULT

G 2

RxTx 1

EDID
STORE

NORMAL

STORED

2

OUTPUTS

1

INPUT

DP DA2

POWER
12V

0.6A MAX

Flat Panel Displays
with DisplayPort Inputs

®

100

RELAY

LINK

T

T

AC

3

INPU

1

IR

3

1

4

31

COM

2

RX

42

X

T

IPL 250

1

42

2

R

3

PC with DisplayPort Output

Figure 1. Typical DP DA2 Application

DP DA2 • Introduction 2

Panel Features

AABBCCD

DE

EFFGGH

H

AABBCC

This section describes the panel features and connections of the DP DA2.

Rear Panel

DP DA2

INPUT REMOTEEDIDOUTPUTS

POWER
12V

0.6A MAX

Figure 2. DP DA2 Rear Panel

Power — Connect the provided power supply to this 2-pole, 3.5 mm captive screw

A

connector.

Input — Connect the source device to this female DisplayPort connector.

B

Outputs — Connect up to two display devices to these female DisplayPort

C

connectors.

EDID Minder LED — Lights red, amber, or green, showing current EDID Minder

D

state.

EDID Minder Store push button — This recessed button activates EDID store.

E

EDID Minder DIP switches — Used to configure the EDID Minder features.

F

RS-232 control — Connect the transmit (Tx), receive (Rx), and ground (G)

G

connectors of this 5-pole, 3.5 mm captive screw connector to a control PC.

Mute control — Connect the ground (G) and either pin 1 (to mute output1) or pin 2

H

(to mute channel 2).

1

2

EDID

STORE

DEFAULT

STORED

EXTEND

NORMAL

RS-232 MUTE

RxTx 1G2

Front Panel

CONFIG

Figure 3. DP DA2 Front Panel

Power LED — Lights green when the unit is receiving power.

A

Config USB port — Connect this USB port to a control PC.

B

Signal and HDCP LEDs — Provide information about the signal and HDCP

C

encryption status of the input and outputs.

INPUT

SIGNAL

HDCP

DISPLAYPORT DISTRIBUTION AMPLIFIER

DP DA2 • Panel Features 3

OUTPUTS

12

DP DA2

Rear Panel Features

.

POWER

- - A MAX

Power Supply

The provided 12 VDC power supply connects to this 2-pole, 3.5mm captive screw
connector. The front panel power LED lights green when the unit is receiving power.

1. Connect the captive screw connector from the power supply to the power receptacle.

POWER

12V

Rear Panel
Power Receptacle

Smooth

Ridges

AA

12V

- - A MAX

DC Power Cord
Captive Screw Connector

–
+12 VDC

AC Power Cord

SECTION A–A

Power Supply

Output Cord

External

Power Supply

(12 VDC, 1 A )

3/16"

(5 mm) Max

Figure 4. Power Connections

ATTENTION:

• Always use a power supply provided by or specified by Extron. Use of an

unauthorized power supply voids all regulatory compliance certification and
may cause damage to the supply and the end product.

• Utilisez toujours une source d’alimentation fournie ou recommandée par

Extron. L’utilisation d’une source d’alimentation non autorisée annule toute
conformité réglementaire et peut endommager la source d’alimentation ainsi
que le produit final.

• These products are intended for use with a UL Listed power source marked

“Class 2” or “LPS” and rated 12VDC, minimum 1.0 A. or 48 VDC (PoE),
minimum 0.35 A.

• Ces produits sont destiné à une utilisation avec une source d’alimentation

listéeUL avec l’appellation «Classe2» ou «LPS» et normée 12Vcc, 1,0A
minimum ou 48Vcc (PoE), 0,35A minimum.

• Extron power supplies are certified to UL/CSA 60950-1 and are classified as

LPS (Limited Power Source). Use of a non-LPS or unlisted power supply will
void all regulatory compliance certification.

• Les sources d’alimentation Extron sont qualifiées UL/CSA60950-1 et sont

classéesLPS(LimitedPowerSource). L’utilisation d’une source d’alimentation
non-listée ou non-listéeLPS annulera toute certification de conformité
réglementaire.

DP DA2 • Panel Features 4

ATTENTION:

• Unless otherwise stated, the AC/DC adapters are not suitable for use in air

handling spaces or in wall cavities. The power supply is to be located within the
same vicinity as the Extron AV processing equipment in an ordinary location,
Pollution Degree 2, secured to the equipment rack within the dedicated closet,
podium, or desk.

• Sauf mention contraire, les adaptateurs AC/DC ne sont pas appropriés pour

une utilisation dans les espaces d’aération ou dans les cavités murales. La
source d’alimentation doit être située à proximité de l’équipement de traitement
audiovisuel dans un endroit ordinaire, avec un degré2 de pollution, fixé à un
équipement de rack à l’intérieur d’un placard, d’une estrade, ou d’un bureau.

• The installation must always be in accordance with the applicable provisions of

National Electrical Code ANSI/NFPA 70, article 725 and the Canadian Electrical
Code part 1, section 16.

• Cette installation doit toujours être en accord avec les mesures qui s’applique

au National Electrical Code ANSI/NFPA70, article725, et au Canadian
Electrical Code, partie1, section16.

• The power supply shall not be permanently fixed to building structure or similar

structure.

• La source d’alimentation ne devra pas être fixée de façon permanente à une

structure de bâtiment ou à une structure similaire.

• Power supply voltage polarity is critical. Incorrect voltage polarity can damage

the power supply and the unit. Identify the power cord negative lead by the
ridges on the side of the cord (figure 4).

• La polarité de la source d’alimentation est primordiale. Une polarité incorrecte

pourrait endommager la source d’alimentation et l’unité. Repérez le pôle négatif
du cordon d’alimentation grâce aux stries sur le côté du cordon (illustration 4).

• The length of the exposed wires in the stripping process is critical. The ideal

length is 3/16 inches (5 mm). Any longer and the exposed wires may touch,
causing a short circuit between them. Any shorter and the wires can be easily
pulled out even if tightly fastened by the captive screws.

• La longueur des câbles exposés est primordiale lorsque l’on entreprend de les

dénuder. La longueur idéale est de 5mm (3/16inches). S’ils sont un peu plus
longs, les câbles exposés pourraient se toucher et provoquer un court circuit.
S’ils sont un peu plus courts, ils pourraient sortir, même s’ils sont attachés par
les vis captives.

• Do not tin the wire leads before installing into the connector. Tinned wires are

not as secure in the connector and could be pulled out.

• Ne pas étamer les conducteurs avant de les insérer dans le connecteur. Les

câbles étamés ne sont pas aussi bien fixés dans le connecteur et pourraient
être retirés.

2. Connect the AC power cord of the power supply unit to a 110 or 220 VAC electrical

source. When the unit is receiving power, the front panel LED shows a green light.

DP DA2 • Panel Features 5

Display Port Connectors

119

220

Connect the source device to the input socket and up to two display devices to the
output sockets. The connector wiring is shown in the figure and table below.

Pin Function Notes

1

ML Lane 0 (p) Main Link Lane 0 (positive)

2

GND Ground

3

ML_Lane 0 (n) Main Link Lane 0 (negative)

4

ML_Lane 1 (p) Main Link Lane 1 (positive)

5

GND Ground

6

ML_Lane 1 (n) Main Link Lane 1 (negative)

7

ML_Lane 2 (p) Main Link Lane 2 (positive)

8

GND Ground

9

ML_Lane 2 (n) Main Link Lane 2 (negative)

10

ML_Lane 3 (p) Main Link Lane 3 (positive)

11

GND Ground

12

ML_Lane 3 (n) Main Link Lane 3 (negative)

13

CONFIG1 Connected to Ground 1

14

CONFIG2 Connected to Ground 1

15

AUX CH (p) Auxiliary Channel (positive)

16

GND Ground

17

AUX CH (n) Auxiliary Channel (negative)

18

Hot Plug Hot Plug Detect

19

Return Return for Power

20

DP_PWR Power for adapters (3.3 V 500 mA)

The DP DA2 supports data rates of either 1.62 Gbps (reduced bit rate) or 2.7Gbps (high
bit rate), using either one, two, or four lanes. The DP DA2 supports mini DisplayPort
and dual mode DisplayPort through the use of the appropriate adapters and cables (not
provided).

An equalizer on the input compensates for a poor source signal and allows a cable run of
up to 25 feet (7.62 m).

The DP DA2 supports resolutions up to 2560x1600 @ 60 Hz. In addition, a resolution of
3840x1080 @ 60 Hz can be carried over two outputs and displayed as extended view. If
audio is available from the source, it will also be available to the output devices.

The Key Minder feature ensures that the DP DA2 is fully HDCP compliant. The source
negotiates with the DP DA2 input and the display negotiates with the DP DA2 output. The
input HDCP LED lights green when the source is encrypted and has been authenticated
by the DP DA2 unit. Each output HDCP LED lights green when HDCP has been
authenticated between the source and the corresponding output. The LEDs will not light
if the source does not require HDCP encryption or if the sink device connected to that
output is not HDCP compliant.

NOTE: Extron recommends that the displays connected to outputs 1 and 2 are the

same model or have the same native resolution.

DP DA2 • Panel Features 6

Dual Mode DisplayPort

EDID

The DP DA2 supports dual mode for interoperability with VGA, DVI, and HDMI display
devices. Appropriate adapters are required.

NOTES:

• Certain VGA displays that lack a scaler do not work properly with Dual Mode

DisplayPort.

• In some applications using DisplayPort adapters, the DP DA2 may be unable

to capture EDID of the display connected to output 1. Use SIS commands to
adjust the DDC speed (see page 15).

EDID Minder

During boot up, the source device uses the auxiliary channel to obtain
Extended Display Identification Data (EDID) from the display device.
This allows the output signal to match the resolution and refresh rate
of the display device.

EDID Minder allows the user to store and use EDID values for another
display device to ensure the output signal is compatible with both the
display devices.

EDID Store push button and LED

Recording EDID

1. Connect the display device that will provide EDID information to output 1.

2. Power on the display and the DP DA2.

3. Set DIP switch 1 in the Stored (down) position (see DIP Switches on the following

page for more information). The EDID Minder LED lights red until you start recording
EDID.

4. Press the EDID Store push button. The button is recessed (you may need a small

screw driver).

The EDID Minder LED lights amber while the EDID is being stored and turns green
when the recording process is successfully completed.

EDID information is read from the display device connected to output 1. The recorded
EDID is stored in non-volatile memory and is retained after a power cycle or after a
new display device is connected to output 1.

The new EDID is then available with DIP switch1 is in the Stored position. Each
time a new EDID is recorded, it overwrites the existing data and is available when
DIPswitch1 is in the Stored position.

EDID

STORE

DEFAULT

STORED

EXTEND

NORMAL

NOTE: If the EDID for a display device is corrupted or cannot be read, the DP

EDID Minder LED

The LED shows the status of the EDID recording process:

• Off — DIP switch 1 is set to Default.

• Red — DIP switch 1 is set to Stored, but external EDID has not been stored (the

factory default EDID is still present).

• Amber — New EDID information is currently being read and stored.

• Green — External EDID has been stored.

DA2 will continue to use the currently stored EDID.

DP DA2 • Panel Features 7

DIP switches

Two DIP switches are used to select which of two EDID values is presented to the source
device (DIP switch 1) and whether the output is in normal or extend mode (DIP switch 2).

DIP switch 1 — In the Default (up) position, the EDID value is the factory-stored default,
with a native resolution of 1080p and 2-channel audio. In the Stored (down) position, the
most recently recorded EDID value is used (this file overwrites previously stored values).
Before any other EDID file is recorded, the factory default EDID is also stored here.

To record EDID, follow the instructions in Recording EDID on the previous page.

DIP switch 2 — In the Normal (down) position, the DP DA2 provides two duplicate
outputs of up to 2560x1600 @ 60Hz and multi-channel audio. If the DIP switch is in the
Extend (up) position, the DPDA2 provides an image with a resolution of up to 3840x1080
@ 60 Hz and 2-channel audio extended over two output displays.

Available Extend Mode Resolutions Resolution per Output

3840x1080 @ 60 Hz 1920x1080 @ 60 Hz

3360x1050 @ 60 Hz 1680x1050 @ 60 Hz

2880x900 @ 60 Hz 1440x900 @ 60 Hz

2560x1024 @ 60 Hz 1280x1024 @ 60 Hz

Summary

DIP Switch 1 DIP Switch 2 Function

Stored (down) Normal (down) Stored EDID is used and normal mode

Default (up) Normal (down) Default EDID is used and normal mode

Extend (up) Extended mode

NOTE: If DIP switch 2 is set to Extend, DIP switch 1 is non-functional

DP DA2 • Panel Features 8

RS-232 Control

Connector

REMOTE

G2

RS-232

G2

DB9 Pin Locations

Female

51

96

The RS-232 controls use the first three pins of the rear panel 5-pin captive
screw connector labeled “Remote”. The pins are labeled Tx, Rx, and G. The
ground (G) is shared with the mute controls.

Connect the DP DA2 to a control PC, as follows:

REMOTE

RS-232 MUTE

RxTx 1

RS-232 MUTE

RxTx 1G2

DP DA2
Rear Panel
RS-232 Port

NOTE: Connect a ground wire between

the DP DA2 and the computer or
control system.

(Rx) Receive Pin to Transmit (Tx) Pin 3
(Tx) Transmit Pin to Receive (Rx) Pin 2

G Ground Pin 5

NOTE: If you use cable that has a drain

wire, tie the drain wire to ground at

9-pin

both ends.

Host PC Pin DP DA2 Pin

2 (Rx) Tx
3 (Tx) Rx

To Computer or
Control System
RS-232 Port

5 (Gnd) G

Alternatively, use the Config USB port to connect to the PC (see the next page). For
complete information about SIS commands, see SIS Commands on page14.

Mute Control

The mute controls use the third, fourth, and fifth pins of the “Remote” 5-pin
captive screw connector. They are labeled G, 1, and 2. The ground (G) is
shared with the RS-232.

Ground pin 1 (to mute output 1) or pin 2 (to mute output 2).

REMOTE

RS-232 MUTE

RxTx 1

Mute

DP DA2 • Panel Features 9

Front Panel Features

DP DA2 Front Panel

Power LED

The Power LED lights green when the unit is receiving power.

Config USB Port

Connecting to the USB Port

The mini type B USB port is located on the DP DA2 front panel. It can be used to connect
the distribution amplifier to a host computer for updating firmware or for configuration
using SIS commands. Alternatively, use the RS-232 captive screw connector (see
page9). For complete information about SIS commands, see SIS Commands on
page14.

1. Connect a USB A to mini B cable between the USB Config port on the front panel of

the DPDA2 and the USB port of the PC.

Mini Type B

USB

USB Cable

CONFIG

Type A

USB

DISPLAYPORT DISTRIBUTION AMPLIFIER

SIGNAL

HDCP

INPUT

OUTPUTS

1 2

DP DA2

USB
Ports

USB 1

Computer

Figure 5. Connecting a PC to the DP DA2 Front Panel USB Port

2. If this is the first time a DP DA2 has been connected to the PC, the Found New

Hardware Wizard opens. The first screen offers to search the web for the appropriate
driver needed to communicate with the distribution amplifier via the USB port. This is
not necessary if the USB driver is already on your PC.

DP DA2 • Panel Features 10

Figure 6. Found New Hardware Wizard Welcome Screen

• Select Yes, this time only to connect the PC to Windows Update only this

one time.

• Select Yes, now, and every time I connect a device to automatically connect

to Windows Update every time the DP DA2 connects to this USB port.

• Select No, not this time if you do not want to connect to Windows Update (for

example, if the driver is already on the PC).

3. Click Next. The next screen of the Wizard opens unless No, not this time was

selected in step 2:

Figure 7. Installing the Software Automatically

DP DA2 • Panel Features 11

4. Select Install the software automatically (Recommended) and click Next.

NOTE: You do not need to insert an installation disc.

The PC locates the driver needed and installs it in the correct location on the hard
drive.

5. When the Completed screen appears, click Finish to close the wizard.

NOTE: The wizard appears only on the first occasion you connect the DP DA2

to that USB port. The wizard will reappear if you connect the DP DA2 to a
different USB port or if you connect a different piece of equipment, requiring a
different driver, to the same USB port.

6. Configure the DP DA2 as required.

Signal and HDCP LEDs

Signal LEDs

Input Signal LED — Lights green when main link activity is
detected from the source device connected to the input.

Output Signal LED — Lights green when a main link signal
is being transmitted to at least one of the display devices

SIGNAL

HDCP

INPUT

OUTPUTS

12

connected to the outputs.

HDCP LEDs

Input HDCP LED — Lights green when the source is HDCP encrypted and authenticated
by the DP DA2.

Output HDCP LED — Lights green when the connected display device is HDCP
compliant.

NOTE: The HDCP LEDs will not light if the source device does not require HDCP

encryption or if the display devices are not HDCP compliant.

DP DA2 • Panel Features 12

Setup

This section provides an overview of how to connect and configure the DP DA2.

1. Place the DP DA2 in a suitable location.

2. If necessary, connect the DP DA2 to a control PC using either the rear panel RS-232

captive screw connector (see page 9) or the front panel USB mini B connector

(see page 10).

3. Power on the DP DA2 (see page 4) and the PC and configure the DP DA2 as

required, using SIS commands (see page 16).

4. Connect up to two display devices to the rear panel output connectors (see

page6). To record EDID (see page 7), the display with the lowest resolution should
be connected to output 1.

NOTES:

• Both display devices must have resolution equal to or higher than the EDID

values being used.

• Extron recommends that the displays connected to outputs 1 and 2 are the

same model or have the same native resolution.

5. Power on the display devices.

6. If necessary, record the EDID from the device connected to output 1 (see page 7).

7. Select the correct settings for DIP switches 1 and 2 (see page 8).

8. Connect the source device to the rear panel input connector (see page 6).

9. Power on the source device.

DP DA2 • Setup 13

SIS Commands

This section provides information about the Extron Simple Instruction Set (SIS™)
commands that are used to configure the DP DA2.

• Introduction to SIS

• Symbols Used in this Guide

• Error Messages

• Command and Response Table for SIS Commands

Introduction to SIS

The DP DA2 accepts SIS commands from a host device such as a computer running
the Extron DataViewer utility or other control system. The host device can be connected
to the 3-pin captive screw connector on the rear panel or to the config port on the front
panel. To connect to the config port, use the optional Extron USB CFG cable.

The protocol is 9600 baud, 8 data bits, 1 stop bit, and no parity.

NOTES:

• The wiring in the RS-232 cables crosses over so that the DP DA2 Tx connects

with the control device Rx and vice versa.

• Only one serial port can be used at a time. If the config port is in use, the rear

captive screw connector must be disconnected from the computer or other
control device. Likewise, if the captive screw port is in use, the config port
on the front panel must be disconnected from the computer or other control
device.

SIS commands consist of a string (one or more characters per command field). Unless
otherwise stated, upper and lower case characters may be used interchangeably.
Commands do not require any special characters to begin or end the command string.

Each response from the DP DA2 ends with a carriage return and a line feed (CR/LF = ]),
which signals the end of the response character string.

When the DP DA2 is first switched on, it sends the message:

(c) Copyright 2012, Extron Electronics DisplayPort DA Series, V x.xx,
60‑1221‑01]

version number.

where 60‑1221‑01 is the catalog part number and V x.xx is the firmware

DP DA2 • SIS Commands 14

Symbols Used in this Guide

When programming in the field, certain characters are conveniently represented by their
hexadecimal rather than their ASCII values. The table below shows the hexadecimal
equivalent of each ASCII character:

ASCII to HEX Conversion Ta ble

Space

Table 1. ASCII to HEX Conversion Table

] — Carriage return with line feed

} — Carriage return (no line feed)

• — Space character

E — Escape key

X/ values defined in this section are the variables used in the fields of the command

The
response table on the next page.

.

Error Messages

X! — Video output (1 or 2)

X@ — Status

0 = disabled, off, or undetected
1 = enabled, on, or detected

X# — 1 = default; 2 = stored; 3 = extend

X$ — 256 bytes of raw hex data

X% — Native resolution and refresh rate (translated from HEX)

X^ — Controller software version to the second decimal place

X& — Unit name. This is a text string up to 24 characters drawn from the alphabet (A-Z),

digits (0-9), minus sign/hyphen (-). No blank or space characters are permitted as
part of a name. No distinction is made between upper and lower case. The first
character must be an alpha character. The last character must not be a minus sign
(hyphen).

X* — DDC speed: 1 = Low (20 kbits; default) 2 = High (100 kbits)

X( — Video bit depth: 0 = Auto (default) 1 = 8 bit. Auto follows the capabilities of the

source and the display connected to the output.

E01 — Invalid input channel number (too large)

E10 — Invalid command

E13 — Invalid value (too large)

E14 — Not valid for this configuration

DP DA2 • SIS Commands 15

Command and Response Table for SIS Commands

Command ASCII Command

(host to unit)

Video Mute

Video mute single output

X!*X@B VmtX!*X@] Set video mute status (X@) for output (X!).

Response
(unit to host)

Additional Description

Video mute all outputs

Query video mute status

Audio Mute

Audio mute single output

Audio mute all outputs

Query audio mute status

Signal Status

Request all signal status

HDCP

HDCP authorized device on

HDCP authorized device off

Request HDCP authorized
device status

EDID Minder

View EDID assignment

View/Read EDID in HEX

View EDID native resolution

Video Bit Depth

X@B VmtX@]

B

Vmt

X@•X@]

X!*X@Z AmtX!*X@] Set audio mute status (X@) for output (X!).
X@Z AmtX@]

Z

ELS} SigX@*X@•X@]

EE1HDCP} HdcpE1]
EE0HDCP} HdcpE0]
EEHDCP} X@]

Amt

X@•X@]

input signal status * output 1 signal status

• output 2 signal status

0 = signal undetected; 1 = signal detected

HDCP authorized device is on.

HDCP authorized device is off.

HDCP status (1 = on; 0 = off)

EA*EDID} X#]

ER*EDID} X$]

EN*EDID} X%]

Read up to 256 bytes of HEX (as text) from
currently selected EDID

From current EDID selection
for example: 1600x1200 @ 60Hz

Set video bit depth

Query video bit depth

DDC Speed

Set DDC speed (single
output)

Set DDC speed (all outputs)

Query single DDC speed

Unit Name

Set unit name

View unit name

EVX(BITD} BitdVX(] Set output video bit depth (X()
EVBITD} BitdVX(] View output video bit depth (X()

EX!*X*DDCS} DdcsX!*X*] Set DDC speed (X*) for output (X!)

E0*X*DDCS} Ddcs0*X*] Set DDC speed (X*) for all outputs (0)
EX!DDCS} DdcsX*] DDC speed (X*): 1 = low (20kbits; default)

EX&CN} Ipn•X&] X& The unit name (see explanation on
ECN} X&]

2=high(100 kbits)

page 14)

DP DA2 • SIS Commands 16

Command ASCII Command

(host to unit)

Other

Request part number

Query firmware version

Reset

N

Q

EZXXX} Zpx]

Response
(unit to host)

60‑1221‑01

X^]

Additional Description

]

Firmware version (with 2 decimals)

Upload firmware

EUpload}

...go

Upl]

During upload process

When upload is complete

DP DA2 • SIS Commands 17

Updating
Firmware

Updates to the DP DA2 firmware are released periodically on the Extron website. You
can find the version that is currently loaded on your DA using SIS commands. Compare
your firmware version with the latest release on the Extron website and decide whether to
update your firmware.

TIP: Read the release notes provided on the website with the latest firmware to

determine whether you need the latest version.

This chapter describes how to update firmware for the DP DA2:

• Downloading and Installing Firmware Loader

• Downloading DP DA2 Firmware

• Loading the Firmware to the DP DA2

• Resetting Firmware to the Factory Default Version

Downloading and Installing Firmware Loader

Extron recommends using the Firmware Loader software to update the firmware on
Extron products. If you do not already have Firmware Loader installed on your computer,
download it as follows:

1. Go to the Extron website at www.extron.com and click the Download tab.

2. On the Download Center screen, click the Software link on the left sidebar menu.

3. On the next Download Center screen, locate Firmware Loader and click its Download

link.

Figure 8. Firmware Loader Download Link

4. On the next screen, enter the requested information, then click Download fw_

loader_vnxnxn.exe

5. Follow the instructions on the rest of the download screens to save the executable

Firmware Loader installer file to your computer. Note the folder in which the file was
saved.

6. Use a file browser to locate the downloaded executable installer file and double-click

it to open it.

7. Follow the instructions on the Installation Wizard screens to install Firmware Loader

on your computer. Unless you specify otherwise, the installer program places the
Firmware Loader file, FWLoader.exe, at C:\Program Files\Extron\FWLoader.

(where n is the Firmware Loader version number).

DP DA2 • Updating Firmware 18

Downloading DP DA2 Firmware

To obtain the latest version of firmware for your DP DA2:

1. Visit the Extron website (www.extron.com), click the Download tab at the top of the

page, then click the Firmware link on the left sidebar menu.

Figure 9. Firmware Link on the Download Tab

2. On the next Download Center screen, locate the section for the DP DA2 firmware

3. (Optional) click

addressed by the latest update. If these issues do not affect you, you may decide not
to upgrade the firmware.

4. Click the DP DA2 Download link.

5. On the next screen, enter the requested user information, then click Download.

6. Follow the instructions on the rest of the download screens to save the executable

firmware file to your computer. Note the folder in which the file was saved.

7. Use a file browser to locate the downloaded executable file. Double-click it to open it.

8. Follow the instructions on the Installation Wizard screens to install the new firmware

on your computer. A release notes file, providing information on what has changed in
the new firmware version, and a set of instructions for updating the firmware are also
loaded.

Release Notes. These notes show the issues that have been

DP DA2 • Updating Firmware 19

Loading the Firmware to the DP DA2

To load a new version of firmware to the switcher using Firmware Loader, connect your
computer serial port to the first three pins of the DP DA2 Remote port (see RS-232

Control on page 9 for information on connecting to the serial port).

1. If you have not already done so, download and install the Firmware Loader executable

installer file to your computer (see Downloading and Installing Firmware Loader
on page 18).

2. If necessary, download the latest version of DP DA2 firmware and install it on your

computer (see Downloading DP DA2 Firmware on page 19).

3. Open Firmware Loader via your desktop Start menu by making the following

selections:

Start > All Programs > Extron Electronics > Firmware Loader > Firmware
Loader

The Firmware Loader dialog opens with the Add Device window displayed in front of
it.

Figure 10. Opening Firmware Loader

4. On the Add Device window, select DP DA2 from the Device Names drop-down list.

5. From the Connection Method drop-down list, select either RS-232 or USB.

6. Depending on the connection method that you selected, additional options appear.

Make the appropriate selections for your connection method.

• RS-232: Select the appropriate options from the Com Port and Baud Rate

menus.

• USB: Only the Extron USB Device_0 option is available on the Available Devices

menu. Make sure that it is selected.

7. Click Connect. If the connection is successful, DP DA2 is displayed in green in the

Connected Device section, followed by a green check mark.

8. Click Browse in the New Firmware File (Optional) section.

DP DA2 • Updating Firmware 20

9. In the Open window, navigate to the new firmware file, which has an S19 extension,

and double-click it.

Figure 11. Open Window for Firmware File Selection

ATTENTION:

• Valid firmware files must have the file extension S19. A file with any other

extension is not a firmware upgrade for this product and could cause the
switcher to stop functioning.

• Les fichiers firmware valides doivent contenir l’extension fichier S19. Un

fichier avec n’importe quelle autre extension n’est pas une mise à jour de
firmware pour cet appareil et l’appareil pourrait arrêter de fonctionner.

NOTES:

• The original factory-installed firmware is permanently available on the

DPDA2. If the attempted firmware upload fails for any reason, the DP DA2
reverts to the factory version.

• When downloaded from the Extron website, by default the firmware is

placed in a folder at

C:\Program Files\Extron\Firmware\DP DA2 (Windows XP) or
C:\Program Files (x86)\Extron\Firmware\DP DA2 (Windows 7).

DP DA2 • Updating Firmware 21

10. In the Add Device dialog, the path to the new firmware file is displayed in the Path

field.

Figure 12. Path to the New Firmware File on the Add Device Window

11. If this is the only device to which you are uploading firmware, click Add. The

DP DA2 information is added to the Devices section of Firmware Loader and the Add
Device dialog closes.

If you will be uploading the firmware to multiple DP DA2 units that are
connected to your computer, do the following:

a. Click Add Next. Your first device is added to the Devices section of Firmware

Loader, and the Add Device dialog remains open.

b. For each additional device you want to add to Firmware Loader, repeat steps 5

through 9, then click Add Next.

c. For the last device, click Add (instead of Add Next) to add the device and to

close the Add Device window.

DP DA2 • Updating Firmware 22

Figure 13. Firmware Loader Screen with a DP DA2 Added

Reset Button

12. If you want to remove a device from the Devices section, do the following:
a. Click the names of the devices to be deleted, to highlight them.
b. Select Remove Selected Device(s) from the Edit menu.
c. In the Remove Device(s) window, select or deselect any devices on the list as

desired, then click Remove.

To remove all devices, select Remove All Devices from the Edit menu.

13. Click Begin. The following indicators show the progress of the update:

• The Transfer Time section shows the amounts of remaining and elapsed time for

the update.

• The Total Progress section displays a progress bar with Uploading... above it.

• In the Devices section, the Progress column displays an incrementing

percentage and another progress bar. The Status column displays Uploading.

14. The upload is complete when the Remaining Time field shows 00.00.00, the

Progress column shows 100%, and Completed is displayed above the progress bar

and in the Status column. Close the Firmware Loader window.

Resetting Firmware to the Factory Default Version

Occasionally the newly installed firmware may conflict with the system. If that occurs, it
will be necessary to restore the original (factory-installed) firmware using the reset button,
which is located in a recess on the base (see figure 14).

Use a small screwdriver to press the reset button for 10 seconds while powering on the
DP DA2. The front panel power LED blinks amber three times, then lights solid amber, and
finally blinks amber three more times while the reset occurs. When the reset is complete,
the power LED lights solid green.

Figure 14. Firmware Reset Button on the Base of the DP DA2

DP DA2 • Updating Firmware 23

Mounting

Desktop Placement

Attach the four provided rubber feet to the bottom of the unit and place it in any
convenient location.

Rack Mounting

UL Guidelines for Rack Mounting

The following Underwriters Laboratories (UL) guidelines are relevant to the safe installation
of these products in a rack:

1. Elevated operating ambient temperature — If the unit is installed in a closed or

multi-unit rack assembly, the operating ambient temperature of the rack environment
may be greater than room ambient temperature. Therefore, install the equipment in
an environment compatible with the maximum ambient temperature (Tma: +122 °F,
+50°C) specified by Extron.

2. Reduced air flow — Install the equipment in the rack so that the equipment gets

adequate air flow for safe operation.

3. Mechanical loading — Mount the equipment in the rack so that uneven mechanical

loading does not create a hazardous condition.

4. Circuit overloading — Connect the equipment to the supply circuit and consider the

effect that circuit overloading might have on overcurrent protection and supply wiring.
Consider the equipment nameplate ratings when addressing this concern.

5. Reliable earthing (grounding) — Maintain reliable grounding of rack-mounted

equipment. Pay particular attention to supply connections other than direct
connections to the branch circuit (such as the use of power strips).

Rack Mounting Procedure

The unit can be mounted on any optional rack mounting system (see

www.extron.com for a list of suitable mounting kits). To mount the scaler on a rack shelf,

follow the instructions provided with the shelf accessories.

DP DA2 • Mounting 24

Extron Warranty

Extron Electronics warrants this product against defects in materials and workmanship for a period of three years
from the date of purchase. In the event of malfunction during the warranty period attributable directly to faulty
workmanship and/or materials, Extron Electronics will, at its option, repair or replace said products or components,
to whatever extent it shall deem necessary to restore said product to proper operating condition, provided that it is
returned within the warranty period, with proof of purchase and description of malfunction to:

USA, Canada, South America,
and Central America:

Extron Electronics
1230 South Lewis Street
Anaheim, CA 92805
U.S.A.

Europe and Africa:

Extron Europe
Hanzeboulevard 10
3825 PH Amersfoort
The Netherlands

Japan:

Extron Electronics, Japan
Kyodo Building, 16 Ichibancho
Chiyoda-ku, Tokyo 102-0082
Japan

China:

Extron China
686 Ronghua Road
Songjiang District
Shanghai 201611
China

Asia:

Extron Electronics Asia Pte. Ltd.
135 Joo Seng Road, #04-01
PM Industrial Bldg.
Singapore 368363

Middle East:

Extron Middle East
Dubai Airport Free Zone
F12, PO Box 293666
Dubai, United Arab Emirates

Singapore

This Limited Warranty does not apply if the fault has been caused by misuse, improper handling care, electrical
or mechanical abuse, abnormal operating conditions, or if modifications were made to the product that were not
authorized by Extron.

NOTE: If a product is defective, please call Extron and ask for an Application Engineer to receive an RA (Return

Authorization) number. This will begin the repair process.

USA: 714.491.1500 or 800.633.9876 Europe: 31.33.453.4040
Asia: 65.6383.4400 Japan: 81.3.3511.7655

Units must be returned insured, with shipping charges prepaid. If not insured, you assume the risk of loss or damage
during shipment. Returned units must include the serial number and a description of the problem, as well as the
name of the person to contact in case there are any questions.

Extron Electronics makes no further warranties either expressed or implied with respect to the product and its quality,
performance, merchantability, or fitness for any particular use. In no event will Extron Electronics be liable for direct,
indirect, or consequential damages resulting from any defect in this product even if Extron Electronics has been
advised of such damage.

Please note that laws vary from state to state and country to country, and that some provisions of this warranty may
not apply to you.

Extron Headquarters

+1.800.633.9876 (Inside USA/Canada Only)

Extron USA - West Extron USA - East
+1.714.491.1500 +1.919.850.1000
+1.714.491.1517 FAX [phone] FAX

Extron Europe

+800.3987.6673
(Inside Europe Only)

+31.33.453.4040
+31.33.453.4050 FAX

© 2014 Extron Electronics All rights reserved. www.extron.com

Extron Asia

+65.6383.4400
+65.6383.4664 FAX

Extron Japan

+81.3.3511.7655
+81.3.3511.7656 FAX

Extron China

+86.21.3760.1568
+86.21.3760.1566 FAX

Extron Middle East

+971.4.299.1800
+971.4.299.1880 FAX

Extron Korea

+82.2.3444.1571
+82.2.3444.1575 FAX

Extron India

1800.3070.3777
(Inside India Only)

+91.80.3055.3777
+91.80.3055.3737 FAX