Extron electronics DA2 HD 4K, DA4 HD 4K, DA6 HD 4K User Manual

DA HD 4K Series

4K HDMI Distribution Amplifier

User Guide

Distribution Amplifiers

68-2636-01 Rev. B

03 16

Safety Instructions

Safety Instructions • English

WARNING: This symbol,

to alert the user of the presence of uninsulated dangerous voltage
within the product’s enclosure that may present a risk of electric shock.

ATTENTION: This symbol,

intended to alert the user of important operating and maintenance
(servicing) instructions in the literature provided with the equipment.

For information on safety guidelines, regulatory compliances, EMI/EMF
compatibility, accessibility, and related topics, see the Extron Safety and
Regulatory Compliance Guide, part number 68-290-01, on the Extron
website, www.extron.com.

, when used on the product, is intended

D

, when used on the product, is

I

Instructions de sécurité • Français

AVERTISSEMENT : Ce pictogramme,

le produit, signale à l’utilisateur la présence à l’intérieur du boîtier du
produit d’une tension électrique dangereuse susceptible de provoquer
un choc électrique.

ATTENTION : Ce pictogramme,

le produit, signale à l’utilisateur des instructions d’utilisation ou de
maintenance importantes qui se trouvent dans la documentation
fournie avec le matériel.

Pour en savoir plus sur les règles de sécurité, la conformité à la
réglementation, la compatibilité EMI/EMF, l’accessibilité, et autres sujets
connexes, lisez les informations de sécurité et de conformité Extron,
réf. 68-290-01, sur le site Extron, www.extron.com.

, lorsqu’il est utilisé sur

D

, lorsqu’il est utilisé sur

I

Sicherheitsanweisungen • Deutsch

WARNUNG: Dieses Symbol

darauf aufmerksam machen, dass im Inneren des Gehäuses dieses
Produktes gefährliche Spannungen herrschen, die nicht isoliert sind
und die einen elektrischen Schlag verursachen können.

VORSICHT: Dieses Symbol

in der im Lieferumfang enthaltenen Dokumentation besonders wichtige
Hinweise zur Bedienung und Wartung (Instandhaltung) geben.

Weitere Informationen über die Sicherheitsrichtlinien, Produkthandhabung,
EMI/EMF-Kompatibilität, Zugänglichkeit und verwandte Themen finden Sie
in den Extron-Richtlinien für Sicherheit und Handhabung (Artikelnummer
68-290-01) auf der Extron-Website, www.extron.com.

auf dem Produkt soll den Benutzer

D

auf dem Produkt soll dem Benutzer

I

Инструкция по технике безопасности • Русский

ПРЕДУПРЕЖДЕНИЕ: Данный символ, D, если указан

на продукте, предупреждает пользователя о наличии
неизолированного опасного напряжения внутри корпуса
продукта, которое может привести к поражению электрическим
током.

ВНИМАНИЕ: Данный символ, I, если указан на продукте,

предупреждает пользователя о наличии важных инструкций по
эксплуатации и обслуживанию в руководстве, прилагаемом к
данному оборудованию.

Для получения информации о правилах техники безопасности,
соблюдении нормативных требований, электромагнитной
совместимости (ЭМП/ЭДС), возможности доступа и других вопросах
см. руководство по безопасности и соблюдению нормативных
требований Extron на сайте Extron: www.extron.com, номер по
каталогу - 68-290-01.

安全说明 • 简体中文

警告： D产品上的这个标志意在警告用户该产品机壳内有暴露的危险 电压，

有触电危险。

注意：I 产品上的这个标志意在提示用户设备随附的用户手册中有

重要的操作和维护(维修）说明。

关于我们产品的安全指南、遵循的规范、EMI/EMF 的兼容性、无障碍
使用的特性等相关内容，敬请访问 Extron 网站 www.extron.com，参见 Extron
安全规范指南，产品编号 68-290-01。

安全記事 • 繁體中文

警告: D 若產品上使用此符號，是為了提醒使 用者，產品機殼內存在著

可能會導致觸電之風險的未絕緣危險電壓。

注意I 若產品上使用此符號，是為了提醒使用者，設備隨附的用戶手冊中有重要

的操作和維護（維修）説明。

有關安全性指導方針、法規遵守、EMI/EMF 相容性、存取範圍和相關主題的詳細資訊，
請瀏覽 Extron 網站：www.extron.com，然後參閱《Extron 安全性與法規遵守手
冊》，準則編號 68-290-01。

Instrucciones de seguridad • Español

ADVERTENCIA: Este símbolo,

avisa al usuario de la presencia de voltaje peligroso sin aislar dentro del
producto, lo que puede representar un riesgo de descarga eléctrica.

ATENCIÓN: Este símbolo,

avisa al usuario de la presencia de importantes instrucciones de uso y
mantenimiento recogidas en la documentación proporcionada con el
equipo.

Para obtener información sobre directrices de seguridad, cumplimiento
de normativas, compatibilidad electromagnética, accesibilidad y temas
relacionados, consulte la Guía de cumplimiento de normativas y seguridad de
Extron, referencia 68-290-01, en el sitio Web de Extron,

www.extron.com.

, cuando se utiliza en el producto,

D

, cuando se utiliza en el producto,

I

安全上のご注意 • 日本語

警告: この記 号 D が 製品上に表示されている場合は、筐体内に絶縁されて

いない高電圧が流れ、感電の危険があることを示しています。

注意:この記号 I が 製品 上に表示されている場合 は、本 機の 取扱 説明 書に記載されて

いる重要な操 作と保守(整備)の指 示につ いてユーザーの 注意を喚起するもので す。

安全上のご注意、法令遵守、EMI/EMF適合性、その他の関連項目に
つ い て は 、エ ク ストロ ン の ウェブ サ イト www.extron.com より

『Extron Safety and Regulatory Compliance Guide』 (P/N 68-290-01) をご覧く

ださい。

안전 지침 • 한국어

경고: 이 기호 D, 가 제품에 사용될 경우, 제품의 인클로저 내에 있는

접지되지 않은 위험한 전류로 인해 사용자가 감전될 위험이 있음을
경고합니다.

주의: 이 기호 I, 가 제품에 사용될 경우, 장비와 함께 제공된 책자에 나와

있는 주요 운영 및 유지보수(정비) 지침을 경고합니다.

안전 가이드라인, 규제 준수, EMI/EMF 호환성, 접근성, 그리고 관련 항목에 대한
자세한 내용은 Extron 웹 사이트(www.extron.com)의 Extron 안전 및 규제 준수
안내서, 68-290-01 조항을 참조하십시오.

FCC Class A Notice

This equipment has been tested and found to comply with the limits for a Class A digital
device, pursuant to part15 of the FCC rules. The ClassA limits provide reasonable
protection against harmful interference when the equipment is operated in a commercial
environment. This equipment generates, uses, and can radiate radio frequency energy and,
if not installed and used in accordance with the instruction manual, may cause harmful
interference to radio communications. Operation of this equipment in a residential area is
likely to cause interference. This interference must be corrected at the expense of the user.

ATTENTION: The Twisted Pair Extension technology works with unshielded twisted

pair (UTP) or shielded twisted pair (STP) cables; but to ensure FCC Class A and CE
compliance, STP cables and STP Connectors are required.

For more information on safety guidelines, regulatory compliances, EMI/EMF
compatibility, accessibility, and related topics, see the “Extron Safety and

Regulatory Compliance Guide” on the Extron website.

Copyright

© 2016 Extron Electronics. All rights reserved.

Trademarks

All trademarks mentioned in this guide are the properties of their respective owners.

The following registered trademarks®, registered service marks
RGBSystems, Inc. or Extron Electronics:

Extron, AVTrac, Cable Cubby, CrossPoint, DTP, eBUS, EDID Manager, EDID Minder, Flat Field, FlexOS, Global Configurator, GlobalViewer,
Hideaway, Inline, IPIntercom, IPLink, KeyMinder, LinkLicense, LockIt, MediaLink, MediaPort, NetPA, PlenumVault, PoleVault, PowerCage,
PURE3, Quantum, SoundField, SpeedMount, SpeedSwitch, SystemINTEGRATOR, TeamWork, TouchLink, V-Lock, VersaTools, VN-Matrix,
VoiceLift, WallVault, WindoWall, XTP, and XTPSystems

Registered Service Mark

AAP, AFL (Accu-RateFrameLock), ADSP(Advanced Digital Sync Processing), Auto-Image, CableCover, CDRS(ClassD Ripple Suppression),
DDSP(Digital Display Sync Processing), DMI (DynamicMotionInterpolation), DriverConfigurator, DSPConfigurator, DSVP(Digital
Sync Validation Processing), eLink, Entwine, EQIP, FastBite, FOX, FOXBOX, IP Intercom HelpDesk, MAAP, MicroDigital, ProDSP,
QS-FPC(QuickSwitch Front Panel Controller), Room Agent, Scope-Trigger, ShareLink, SIS, SimpleInstructionSet, Skew-Free, SpeedNav,
Triple-Action Switching, True4K, Vector™ 4K , WebShare, XTRA, ZipCaddy, ZipClip

(SM)

: S3 Service Support Solutions

(SM)

Registered Trademarks

Trademarks (™

)

, and trademarks

(®)

(TM)

are the property of

Conventions Used in this Guide

Notifications

The following notifications are used in this guide:

WARNING: Potential risk of severe injury or death.
AVERTISSEMENT : Risque potentiel de blessure grave ou de mort.

CAUTION: Risk of minor personal injury.
ATTENTION : Risque de blessuremineure.

ATTENTION:

• Risk of property damage.

• Risque de dommages matériels.

NOTE: A note draws attention to important information.

TIP: A tip provides a suggestion to make working with the application easier.

Software Commands

Commands are written in the fonts shown here:

^AR Merge Scene,,Op1 scene 1,1 ^B 51 ^W^C

[01] R 0004 00300 00400 00800 00600 [02] 35 [17] [03]

E X! *X1&* X2)* X2#* X2! CE}

NOTE: For commands and examples of computer or device responses

mentioned in this guide, the character “0” is used for the number zero and “O”
is the capital letter “o.”

Computer responses and directory paths that do not have variables are written in the font
shown here:

Reply from 208.132.180.48: bytes=32 times=2ms TTL=32

C:\Program Files\Extron

Variables are written in slanted form as shown here:

ping xxx.xxx.xxx.xxx —t

SOH R Data STX Command ETB ETX

Selectable items, such as menu names, menu options, buttons, tabs, and field names are
written in the font shown here:

From the File menu, select New.
Click the OK button.

Specifications Availability

Product specifications are available on the Extron website, www.extron.com.

Extron Glossary of Terms

A glossary of terms is available at http://www.extron.com/technology/glossary.aspx.

Contents

Introduction............................................................ 1

About the DA2 HD 4K,DA4 HD 4K,

and DA6 HD 4K .................................................. 1

Features ............................................................. 1

Application Diagram ........................................... 3

Installation .............................................................. 4

Installation Overview ........................................... 4

Rear Panel Connectors ....................................... 5

Connecting Power .......................................... 6

Connecting the Input Source .......................... 8

Securing the HDMI Connector ........................ 8

Connecting Output Displays ........................... 9

Wiring for RS-232 Control (Optional) ............. 10

Front Panel Features ......................................... 13

Configuration ....................................................... 15

EDID Minder ..................................................... 15

HDCP ............................................................... 16

Output Compatibility Correction ........................ 17

SIS Commands ................................................... 18

Introduction to SIS ........................................... 18

Symbols Used in this Guide .............................. 19

Error Messages ............................................ 20

Command and Response Table

for SIS Commands ........................................... 21

Configuration Software ..................................... 25

Downloading PCS from the Extron Website ...... 25

Using PCS Software ......................................... 26

Overview ...................................................... 26

Input/Output Configuration ........................... 27

EDID Minder ................................................. 28

Device Menu................................................. 28

PCS Help File ............................................... 28

Updating Firmware ........................................... 29

Downloading Firmware to a PC .................... 29

Uploading Firmware to a

DA HD 4K Device ......................................... 29

Mounting ............................................................... 31

Desktop Placement .......................................... 31

Rack Mounting ................................................. 31

UL Guidelines for Rack Mounting .................. 31

Rack Mounting Procedure ............................ 31

Under-desk Mounting ....................................... 31

Extron Warranty .................................................. 32

DA HD 4K Series • Contents v

DA HD 4K Series • Contents vi

Introduction

This guide describes the function, installation, and operation of the DA2 HD 4K, DA4 HD 4K,
and DA6 HD 4K. Unless otherwise stated, the terms “distribution amplifier” or “DA” refer to any
of these distribution amplifiers.

This section provides the following information:

• About the DA2 HD4K,DA4 HD4K, and DA6 HD4K

• Features

• Application Diagram

About the DA2 HD 4K,DA4 HD 4K, and DA6 HD 4K

The Extron DA HD 4K Series are one input, multiple output HDMI distribution amplifiers for 4K
signals. They distribute one 4K input signal to two (DA2 HD 4K), four (DA4 HD 4K), or six
(DA6 HD 4K) simultaneous outputs. They support data rates up to 10.2 Gbps, including
computer and video resolutions up to 4096x2160 @ 30 Hz and 1080p @ 60 Hz with Deep
Color, 3D, Lip Sync, and HD lossless audio formats.

NOTE: Extron strongly recommends compatibility testing while designing, and before installing

any 3D system. There are several unique 3D formats in use by source devices and display
manufacturers. The level of 3D product support is governed by pixel clock, signal format, and
communication between source and sink devices. Please contact an Extron Application

Engineer for more information.

Features

All three models feature EDID Minder, which maintains continuous EDID communication
between connected devices, and Key Minder, which continuously authenticates HDCP
encryption between all devices, ensuring the simultaneous distribution of source content to all
displays.

The DA HD 4K Series provides automatic input cable equalization (up to 25 feet, 7.62 meters,
for 4K signals), automatic color bit depth adjustment, and allows outputs to be independently
muted.

Front panel LEDs provide immediate confirmation of HDCP authentication and signal presence.

• 4K signal distribution — Distributes 4K HDMI video and embedded multi-channel digital

audio signals. These distribution amplifiers accept one UHD 4K input through a female
HDMI type-A connector and provide two (DA2 HD 4K), four (DA4 HD 4K), or six
(DA6 HD 4K) simultaneous outputs.

• Supports HDMI 1.4 specifications, including:

• Data rates up to 10.2 Gbps

• Deep Color up to 12-bit

• 3D

• Lip Sync

• HD lossless audio formats

• Supports computer and video resolutions up to 4K, including 1080p @ 60 Hz Deep

Color.

DA HD 4K Series • Introduction 1

• EDID Minder — automatically manages EDID communication between connected

devices ensuring that the source powers up properly and reliably outputs content for
display.

• HDCP compliant

• Key Minder continuously verifies HDCP compliance — Key Minder authenticates and

maintains continuous HDCP encryption between all input and output devices to enable
simultaneous distribution of a single source signal to two, four, or six displays.

• HDCP Visual Confirmation — provides a full-screen green signal is sent when

HDCP-encrypted content is transmitted to a non-HDCP compliant display, providing
immediate visual confirmation that protected content cannot be viewed on the display.

• Automatic input cable equalization — up to 25 feet (7.62 meters) when used with

Extron HDMI Pro Series cable. Actively conditions incoming HDMI signals to compensate
for signal loss when using long cables, low quality cables, or source devices with poor
signal output.

• Automatic color bit depth management — The DA HD 4K Series automatically adjusts

color bit depth based on the display EDID, preventing color compatibility conflicts between
source and displays.

• HDMI to DVI Interface Format Correction — Automatically reformats HDMI source

signals for output to a connected DVI display.

• Output muting via RS‑232 or USB port — Provides the capability to mute one or all

outputs at any time. This allows content to be viewed on a local monitor prior to appearing
on the main presentation display.

• HDCP authentication and signal presence LED indicators — Front-panel LED

indicators for signal presence and HDCP authentication provide real-time feedback and
monitoring of key performance parameters.

• Easy setup and commissioning with Extrons Product Configuration Software

(PCS) — Conveniently configure multiple products using a single software application.

• Easy mounting options — The DA2 HD 4K features a 1 inch(2.5cm) high, quarterrack

width enclosure. The DA4 HD 4K and DA6 HD 4K feature a 1U high, halfrack width
enclosure. All three products can be conveniently mounted in standard racks or under
furniture.

• Includes LockIt HDMI cable lacing brackets — LockIt lacing brackets are used to

secure HDMI cables connected to the HDMI input and output connectors, preventing
accidental disconnection of the cables.

• Provides +5 VDC, 250 mA power on each output for external peripheral devices.

• Worldwide power compatibility — The DA2 HD 4K includes an energy-efficient external

universal power supply. The DA4 HD 4K and DA6 HD 4K are equipped with an
100-240 VAC, 50/60 Hz, internal universal power supply.

DA HD 4K Series • Introduction 2

Application Diagram

Figure 1 shows a typical application for the DA4 HD 4K. The DA2 HD 4K and DA6 HD 4K can
be used in similar applications.

Extron
DA4 HD 4K

Distribution
Amplier

REMOTEOUTPUTSINPUT

RS-232

TxRx G

4321

HDMI
Cables

80
L
E

MOD

4K Media Player

100-240V ~ 0.3A MAX

50/60

DA4 HD 4K

Hz

80
L
E

MOD

4K Displays

Figure 1. DA4 HD 4K Application Diagram

TouchLink

Control
System

RS-232

®

0
0
1

AY

K

L

N
I

RE

L
T

T

C

U

A

3

P
IN

1

R

3

I

1

4

3

OM

2

C

RX

1

4
X
T

50

2

2

1

IPL

4

2

2

R

3

80
L
E

MOD

TCP/IP

80
L
E

MOD

R
C
V

D
V
D

C
O
D
M
A
C

P
O
T
P
A

L

PC

N
O

F
F
O

Y
A
PL
S
I
E
D
T
MU

N
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E
R
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S
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U

N
E
E
R
C
S
WN
O
D

DA HD 4K Series • Introduction 3

Installation

This section provides an overview of the installation of the DA HD 4K series distribution
amplifiers, including the front panel and rear panel connections. Follow the links for more
detailed information elsewhere in the guide.

This section provides the following information:

• Installation Overview

• Rear Panel Connectors

• Front Panel Features

Installation Overview

To install and set up the DA HD 4K series distribution amplifiers, follow these instructions:

1. Mount the unit in a suitable location (see Mounting on page 31).

2. Connect power to the unit:

• DA2 HD 4K — connect the provided 12 VDC power supply to the power connector

(see Connecting Power on page 6).

ATTENTION:

• Do not connect any external power supplies until you have read the

Attention notifications on page 7.

• Ne branchez pas de sources d’alimentation externes avant d’avoir lu les

mises en garde sur la page 7.

• DA4 HD 4K and DA6 HD 4K — connect to a 100-240 VAC (50 or 60 Hz) power

source using the provided IEC power cord (see page 7).

3. Connect the display devices and power them on (see Connecting Output Displays on

page9).

The distribution amplifier automatically reads and stored EDID from the selected display
device. By default, this is the device connected to output 1. For other EDID options, see

EDID Minder on page 15.

4. If configuration using SIS commands is required (see SIS Commands starting on page

18), connect a control PC to the rear panel RS-232, 3-pole captive screw connector (see

Rear panel RS‑232 connector on page10) or the front panel USB port (see Front
panel USB port on page11).

5. Connect and power on the input device (see Connecting the Input Source on page 8).

DA HD 4K Series • Installation 4

Rear Panel Connectors

RS

2

R

G

REMO

5

100-240V

MAX

DA4 HD 4K

RS

432

1

x

G

REMOTEOUTPUTS

INPUT

5

100-240V

MAX

DA6 HD 4K

RS

Tx

R

G

O

S

REMOTE

INPUT

36

CE

This section provides information about the rear panel connectors:

POWER

12V

0.4A MAX

INPUT

12

OUTPUTS

REMOTE

RS-232

-23

Tx Rx G

TE

x

AABBCC DDEE

100-240V ~ 0.3A MAX

50/60 Hz

100-240V ~ 0.3A MAX

50/60 Hz

Figure 2. Rear Panel Connectors

Power supply connector (DA2 HD 4K only)

A

IEC cable connector (DA4 HD 4K and DA6 HD 4K

B

HDMI input connector

C

HDMI output connectors

D

RS‑232 connector

E

~ 0.3A

0/60 Hz

~ 0.3A

0/60 Hz

DA4 HD 4K

C

DA6 HD 4K

OUTPUTS REMOTEINPUT

UTPUT

REMOTEOUTPUTSINPUT

4321

RS-232

-232

Tx Rx G

Tx R

EDD

4

521

RS-232

-232

Tx Rx G

x

)

DA HD 4K Series • Installation 5

SECTION A–A

Smooth

(5 mm) Max.

POWER

Connecting Power

DA2 HD 4K

Power supply connector — connect the provided 12 VDC,

A

12V

0.3A MAX

1.0 A power supply to the rear panel power supply socket
(see figure 2 on page 5).

WARNING: The two power cord wires must be kept

separate while the power supply is plugged in. Remove
power before wiring.

AVERTISSEMENT: Les deux cordons d’alimentation

doivent être tenus à l’écart l’un de l’autre quand
l’alimentation est branchée. Couper l’alimentation avant
de faire l’installation électrique.

ATTENTION:

AA

3/16"

• Do not connect any external power supplies until you

have read the Attention notifications on page 7.

• Ne branchez pas de sources d’alimentation externes

avant d’avoir lu les mises en garde sur la page 7.

1. Cut the DC output cord to the length needed.

Ridges

2. Strip the jacket to expose 3/16 inch (5 mm) of the

conductor wire.

ATTENTION:

• The length of the exposed wires in the stripping process is critical. The ideal

length is 3/16 inches (5 mm). Any longer and the exposed wires may touch,
causing a short circuit between them. Any shorter and the wires can be
easily pulled out even if tightly fastened by the captive screws.

• La longueur des câbles exposés est primordiale lorsque l’on entreprend de

les dénuder. La longueur idéale est de 5mm (3/16inches). S’ils sont un peu
plus longs, les câbles exposés pourraient se toucher et provoquer un court
circuit. S’ils sont un peu plus courts, ils pourraient sortir, même s’ils sont
attachés par les vis captives.

3. Ensure the connections have the correct polarity as shown in the figure above.

4. Slide the exposed end of the wire into the captive screw connector and secure by

5. Use the supplied tie wrap to strap the power cord to the extended tail of the

tightening the screw.

connector.

DA HD 4K Series • Installation 6

ATTENTION:

• Always use a power supply provided by or specified by Extron. Use of an

unauthorized power supply voids all regulatory compliance certification and may
cause damage to the supply and the end product.

• Utilisez toujours une source d’alimentation fournie ou recommandée par Extron.

L’utilisation d’une source d’alimentation non autorisée annule toute conformité
réglementaire et peut endommager la source d’alimentation ainsi que le produit final.

• These products are intended for use with a UL Listed power source marked “Class 2”

or “LPS” and rated 12VDC, minimum 1.0 A.

• Ces produits sont destiné à une utilisation avec une source d’alimentation listéeUL

avec l’appellation «Classe2» ou «LPS» et normée 12Vcc, 1,0A minimum.

• Extron power supplies are certified to UL/CSA 60950-1 and are classified as LPS

(Limited Power Source). Use of a non-LPS or unlisted power supply will void all
regulatory compliance certification.

• Les sources d’alimentation Extron sont qualifiées UL/CSA60950-1 et sont

classéesLPS(LimitedPowerSource). L’utilisation d’une source d’alimentation non­listée ou non-listéeLPS annulera toute certification de conformité réglementaire.

• Unless otherwise stated, the AC/DC adapters are not suitable for use in air handling

spaces or in wall cavities. The power supply is to be located within the same vicinity
as the Extron AV processing equipment in an ordinary location, Pollution Degree 2,
secured to the equipment rack within the dedicated closet, podium, or desk.

• Sauf mention contraire, les adaptateurs AC/DC ne sont pas appropriés pour une

utilisation dans les espaces d’aération ou dans les cavités murales. La source
d’alimentation doit être située à proximité de l’équipement de traitement audiovisuel
dans un endroit ordinaire, avec un degré2 de pollution, fixé à un équipement de rack
à l’intérieur d’un placard, d’une estrade, ou d’un bureau.

• The installation must always be in accordance with the applicable provisions of

National Electrical Code ANSI/NFPA 70, article 725 and the Canadian Electrical Code
part 1, section 16.

• Cette installation doit toujours être en accord avec les mesures qui s’applique au

National Electrical Code ANSI/NFPA70, article725, et au Canadian Electrical Code,
partie1, section16.

• The power supply shall not be permanently fixed to building structure or similar

structure.

• La source d’alimentation ne devra pas être fixée de façon permanente à une structure

de bâtiment ou à une structure similaire.

• Do not tin the wire leads before installing into the connector. Tinned wires are not as

secure in the connector and could be pulled out. They may also break after being
bent several times.

• Ne pas étamer les conducteurs avant de les insérer dans le connecteur. Les câbles

étamés ne sont pas aussi bien fixés dans le connecteur et pourraient être retirés. Ils
peuvent aussi se casser après avoir été pliés plusieurs fois.

DA4 HD 4K and DA6 HD 4K

IEC cable connector — use the provided female IEC cable to connect the female

B

IECconnector to a 100-240VAC (50or 60 Hz) power source (see figure 2 on page 5).

DA HD 4K Series • Installation 7

Connecting the Input Source

HDMI input connector — use HDMI cable to connect the input source to the rear panel

C

female HDMI connector (see figure 2, C on page 5).

The input follows HDMI 1.4 specifications, supporting data rates up to 3.4 Gbps per color
and is fully HDCP compliant.

The input can equalize up to 100 feet (30.48 m) of HDMI Pro cable with a 1.65 Gbps per
color signal or 25 feet (7.52 m) with a 3.4 Gbps per color signal.

EDID is stored on an EEPROM, and Hot-Plug Detect (HPD) is actively controlled by EDID

Minder (see page 15).

Securing the HDMI Connector

Follow these instructions to secure the input and output connectors to the distribution
amplifier with the LockIt HDMI lacing bracket provided:

1. Plug the HDMI cable into the panel

connection (

2. Loosen the HDMI connection mounting

screw from the panel enough to allow the
LockIt lacing bracket to be placed over
it (

). The screw does not have to be

2

removed.

3. Place the LockIt lacing bracket on the screw

and against the HDMI connector, then tighten
the screw to secure the bracket (3).

1

).

2

2

11

3

3

ATTENTION:

4

• Do not overtighten the connector

mounting screw. The shield it fastens
to is very thin and can easily be
stripped.

• Ne serrez pas trop la vis de montage

4. Loosely place the included tie wrap around the HDMI connector and the LockIt lacing

bracket as shown (4).

5. While holding the connector securely against the lacing bracket, tighten the tie wrap,

then remove any excess length.

du connecteur. Le blindage auquel
elle est attachée est très fin et peut
facilement être dénudé.

4

3

DA HD 4K Series • Installation 8

Connecting Output Displays

HDMI output connectors — use a UHD 4K cable to connect up to six output displays

D

to the female HDMI sockets on the rear panel (see figure 2, D on page 5).

NOTE: Secure the input and output connectors to the distribution amplifier with the

provided LockIt HDMI lacing bracket (see Securing the HDMI Connector, on the
previous page).

By default, the EDID is set to 720p @ 60 Hz with 2-channel audio. However, EDID can be
changed by using SIS commands (see the EDID Minder command on page 23) or by
using PCS software (see page 28).

In addition to 12 factory-loaded EDIDs, there are six slots that are automatically populated
by EDID from connected sink devices and two slots that can be manually populated by
the user. For more information, see the EDID Minder table on page 15.

The distribution amplifier monitors the EDID of each connected display to ensure it is
compatible with the current input signal. The following adjustments are made for each
output independently:

• Interface format — If the connected display is DVI and the input signal is HDMI, the

signal is reformatted to DVI. If the output is HDMI and the input is DVI, no reformatting
is needed because HDMI is backwards compatible with DVI.

• Video color bit depth — If the connected output device does not support the color

bit depth of the input signal, it is truncated down to the next level that is supported
(12-bit>10-bit > 8-bit). The signal can be forced to always truncate to 8-bit via SIS
commands, disabling deep color.

• Audio — If the connected output device does not support the audio format of the

input signal, audio is muted.

If the source requires HDCP encryption and the display is not HDCP compliant, that
output channel outputs a green screen.

Both outputs carry +5 VDC and up to 250 mA on pin 18, regulated by a current limiting
circuit.

DA HD 4K Series • Installation 9

Wiring for RS-232 Control (Optional)

Computer DA2 HD 4K

Rear panel RS-232 connector

RS‑232 connector — use RS-232 communication between the distibution amplifier and

E

a host PC to update firmware or configure the unit using SIS commands (see Command

and Response Table for SIS Commands starting on page 21).

Extron recommends Extron universal control cable (see www.extron.com).

NOTES:

• You can connect the computer to either the rear panel 3-pole RS-232 port ( see

figure 2, E on page 5) or the front panel USB port ( see figure 7, B on

page 13) of the distribution amplifier.

• Neither port has precedence and commands from either port are handled in the

order they are received.

• Extron recommends that the USB port is used for temporary connections. If a

permanent connection is required, the RS-232 port should be used.

51

96

DB9 Pin Locations

Female

Pin 2 = Rx
Pin 3 = Tx
Pin 5 = G

TransmitReceive

ReceiveTransmit

GroundGround

REMOTE

RS-232

Tx Rx G

Figure 3. Wiring for Rear Panel RS‑232 Control

NOTES:

• The wiring in the RS-232 cables crosses over so that the Tx on the distribution

amplifier connects to the Rx of the control device and vice versa. Ground always
connects to ground.

• If you use cable that has a drain wire, tie the drain wire to the ground at both

ends.

To connect the distribution amplifier to a computer, follow these instructions:

1. Connect an RS-232 cable with a female 9-pin D connector to the computer (see

figure 3 above):

• Data received by the computer = pin 2

• Data transmitted by the computer = pin 3

• Ground = pin 5

2. Wire the opposite end of the cable to the provided 3-pole captive screw plug (see

figure3 above):

• Data transmitted by the DA plugs into the Tx (transmit) port

• Data received by the DA plugs into the Rx (receive) port

• Ground plugs into the G (ground) port

DA HD 4K Series • Installation 10

Front panel USB port

ComputerDA6 HD 4K

Use the mini Type B USB port on the front panel (see figure 4 below) to connect the
distribution amplifier to a host computer for updating firmware or to configure the unit with SIS
commands.

1. Connect a USB A to mini B cable between the front panel USB Config port and a USB

port of the PC.

Mini Type B

USB

Type A

USB

USB
Ports

USB 1

USB Cable

INPUT OUTPUTS

CONFIG

SIGNAL

HDCP

1234

56

DA6 HD 4K

DISTRIBUTION AMPLIFIER

EDID

Figure 4. Connecting a PC to the DA6 HD 4K Front Panel USB Port

2. If this is the first time the distribution amplifier has been connected to the PC, the

Found New Hardware Wizard window opens. The first screen offers to connect to
Windows Update to search the web for the appropriate driver needed for the USB port

to communicate with the distribution amplifier. This is not necessary if the USB driver is
already on your PC.

Figure 5. Found New Hardware Wizard Welcome Screen

DA HD 4K Series • Installation 11

• Select Yes, this time only to connect the PC to Windows Update only this

time.

• Select Yes, now, and every time I connect a device to automatically

connect to Windows Update every time the DA HD 4K device connects to this USB
port.

• Select No, not this time if you do not want to connect to Windows Update (for

example, if the driver is already on the PC).

3. Click Next. The next screen of the Wizard opens:

Figure 6. Installing the Software Automatically

4. Select Install the software automatically (Recommended) and click Next.

NOTE: You do not need to insert an installation disc.

The PC locates the driver needed and installs it in the correct location on the hard drive.

5. When the Completed screen appears, click Finish to close the wizard.

NOTE: The wizard opens only on the first occasion you connect the distribution

amplifier to that USB port. The wizard reappears if you connect the unit to a
different USB port or if you connect a different piece of equipment, requiring a
different driver, to the same USB port.

6. Configure the distribution amplifier as required (see Configuration Software, starting on

page 25).

DA HD 4K Series • Installation 12

Front Panel Features

DA2 HD 4K

CO

G

INPUT

O

S

1

2

SIG

HDC

This section describes the front panel features of the DA HD 4K series distribution amplifiers:

AABBCCDD

CONFIG

CONFIG

NFI

SIGNAL

NAL

HDCP

INPUT

P

E

E

OUTPUTS

UTPUT

12

DA2 HD 4K

FF

CCDD

INPUT OUTPUTS

SIGNAL

HDCP

1234

DA4 HD 4K

HDMI DISTRIBUTION AMPLIFIER

AAB

B

CONFIG

EE
CC

INPUT OUTPUTS

SIGNAL

HDCP

FF
DD

1234

56

DA6 HD 4K

HDMI DISTRIBUTION AMPLIFIER

EE FF

Figure 7. Front Panel Features

Power Status LED

A

USB Config Port

B

Input signal LED

C

Output signal LEDs

D

Input HDCP LED

E

Output HDCP LEDs

F

DA HD 4K Series • Installation 13

Power status LED — Lights green when power is applied to the unit (see page 13).

A

USB Config port — Used for SIS configuration, monitoring, and firmware updates. This

B

port can be used as an alternative to the rear panel RS-232 captive screw connectors.

NOTES:

• Only one serial port can be used at a time. If the front port is in use, the rear

captive screw connector must be disconnected from the computer or other
control device. Likewise, if the captive screw port is in use, the config port on the
front panel must be disconnected from the computer or other control device.

• Extron recommends that the USB port is used for temporary connections. If a

permanent connection is required, the RS-232 port should be used.

When a connection is made to the USB Config Port on the distribution amplifier for the
first time, the Found New Hardware Wizard window opens to install the correct
device driver (see Front Panel USB Port on page 11).

Input Signal LED — Lights green when a TMDS signal is detected on the HDMI

C

input. If the source requires HDCP encryption, this LED may light only when HDCP is
authenticated.

Output Signal LEDs — Light green when hot plug detect is detected from the

D

corresponding sink device. Each output signal has its own signal LED:
two for the DA2 HD 4K, four for the DA4 HD 4K, and six for the DA6 HD 4K.

Input HDCP LED — Lights green when the source requires HDCP encryption and it has

E

been authenticated with the HDMI input.

Output HDCP LEDs — Light green when HDCP is authenticated between the

F

distribution amplifier output and the corresponding sink device. This happens when the
source device requires HDCP encryption and it has already been authenticated on the
HDMI input.

The LEDs do not light if the source does not require HDCP encryption or if the sink is not
HDCP compliant.

Each output signal has its own HDCP LED: two for the DA2 HD 4K,
four for the DA4 HD 4K, and six for the DA6 HD 4K.

DA HD 4K Series • Installation 14

Configuration

The DA HD 4K series allows for adjustments to be made to ensure that the sink devices are
able to handle the signal provided. Use SIS Commands (beginning on page 18 ) or PCS

software (beginning on page 25) to make these adjustments.

This section provides information about:

• EDID Minder

• HDCP

• Output Compatibility Correction

EDID Minder

EDID Minder ensures that a source device connected to the DA HD 4K input continuously sees
the EDID of a sink device, even if the sink is not physically connected. By default, the EDID is
set to 720p @ 60 Hz with 2-channel audio (slot 9).

Additional available values are shown in the following table. There are 12 factory-loaded EDIDs,
six slots that are automatically populated by EDID from connected sink devices, and two slots
that can be manually populated with EDID imported by the user.

Slot

( X$ )

1 1280x800 60 IT HDMI

2 1440x900 60 IT HDMI

3 1600x900 60 IT HDMI

4 1680x1050 60 IT HDMI

5 1920x1200 60 IT HDMI

6 2560x1440 60 IT HDMI

7 2560x1600 60 IT HDMI

8 720p 50 CE HDMI

9 720p 60 CE HDMI

10 1080p 50 CE HDMI

11 1080p 60 CE HDMI

12 4K/UHD 30 CE HDMI

13 Output 1

14 Output 2

15 Output 3 (DA4 and DA6 models only)

16 Output 4 (DA4 and DA6 models only)

17 Output 5 (DA6 model only)

18 Output 6 (DA6 model only)

19 User Loaded Slot 1

20 User Loaded Slot 2

Native

Resolution

Refresh

(Hz)

Rate Type Video Format

DA HD 4K Series • Configuration 15

Factory EDID Slots

Factory EDID is categorized by video format (DVI or HDMI). EDID is available for most common
resolutions and audio formats.

Output Slots

Each slot contains the EDID of the corresponding, connected sink device. When HPD is
detected, the EDID of that sink device is stored automatically.

When a sink is removed or power to the DA HD 4K device is cycled, the EDID is removed from
the slot and is replaced with the default value until a new sink is detected and a new EDID
stored.

User Slots

These two slots are available for storing imported EDID files. Initially, these slots contain the
default EDID until they are overwritten by the imported files. The imported file remains in the
slot until they are overwritten or the unit is reset (see the Reset command in SIS on page 24 or

Device Menu on page 28 to reset the unit.

EDID Memory Retention

The assigned EDID is stored to an EEPROM, which is located at the HDMI input. The stored
EDID is retained until a reset is initiated.

Hot Plug Detect (HPD)

HPD remains high on all inputs while the unit is powered on. The HPD drops low only while
EDID is updated.

HDCP

The DA HD 4K series device acts as an HDCP and HDMI repeater by actively handling HDCP
key negotiation and authentication on the input and each output. However, it does not report
itself as a repeater or forward a KSV list.

The distribution amplifier supports HDCP Output Mode.

Input

The HDMI input negotiates and authenticates HDCP with the souce device if the source
requires HDCP encryption. The authentication process is repeated whenever the stored EDID
is changed or updated, which is indicated by pulling HPD low.

HDCP support can be disabled using the HDCP Authorized Device SIS command
(see page 22).

Outputs

Each output is individually pre-authenticated and encrypted, in accordance with the configured
HDCP output mode.

If an output requires encryption but the connected sink device cannot be authenticated, that
output will display a green screen.

HDCP output modes

Follow input — Output is always authenticated but only encrypted when required by input.
HDMI authentication is continuous. DVI authentication occurs for a maximum of 10 seconds,
then fails. This is the default mode.

Always encrypt output — Output is always authenticated and encrypted. HDMI
authentication is continuous. DVI authentication occurs for a maximum of 10 seconds, then
fails.

Follow Input (with continuous DVI trials) — Output is always authenticated but only
encrypted when required by input. Both HDMI and DVI authentication are continuous.

Always encrypt output (with continuous DVI trials) — Output is always authenticated and
encrypted. Both HDMI and DVI authentication are continuous.

DA HD 4K Series • Configuration 16

Output Compatibility Correction

EDID Minder manages the EDID that is stored at the HDMI input and presented to the source
device. However, additional functionality is required to ensure that all output devices remain
compatible with the signal from the source.

The DA HD 4K device scans and monitors the EDID of each sink device connected to each
output. It determines the interface (DVI or HDMI) and color depth and uses that information to
adjust the signal so that it is compatible with the output device. This occurs independently on
each HDMI output.

TMDS output format

The TMDS output format has three components:

• Video format — either DVI or HDMI

• Color space — RGB, YCbCr 4:2:2, or YUV 4:4:4

• Quantization range — either full (0-255) or limited (16-235)

By default, the input format is automatically matched to the output format. If the input signal is
in HDMI format and the output device is DVI, the signal is converted to DVI (RGB color space,
8 bit color, no audio, no AVI, Infoframe, etc.) with a quantization range to match the input.

You can use SIS commands to force the TMDS output format (see page 22):

• Auto — signal passes through unaltered unless the sink is DVI

• DVI — RGB 4:4:4; 0-255; no audio, no InfoFrames

• HDMI RGB Full — RGB 4:4:4; 0-255

• HDMI RGB Limited — RGB 4:4:4; 16-235

• HDMI YUV 444 Limited — YUV 4:4:4; 16-235

• HDMI YUV 422 Limited — YUV 4:2:2; 16-235

Color depth and deep color support

If the incoming signal uses deep color but that is not supported by the sink device, use SIS
commands to truncate the color depth to one that is supported by the sink (see Video Color

Bit Depth on page 21).

The options are:

• Automatic — by monitoring the EDID of the sink, the DA HD 4K device determines the

best color depth that is supported by the sink

• Force 8‑bit

Updating

The DA HD 4K devices monitor HPD on each HDMI output to determine if a new sink has
been connected. If necessary, the signal for that output is modified in response to the EDID of
the connected device.

DA HD 4K Series • Configuration 17

SIS Commands

You can use Simple Instruction Set (SIS) commands to configure the DA HD 4K distribution
amplifier. This section provides information about using those commands. The following topics
are discussed:

• Introduction to SIS

• Symbols Used in this Guide

• Command and Response Table for SIS Commands

Introduction to SIS

The DA HD 4K series distribution amplifiers accept SIS commands from a host device such as
a computer running the Extron DataViewer utility or other control system. The host device can
be connected to the 3-pole captive screw connector on the rear panel (see figure 2, E, on
page 5) or to the config port on the front panel (see figure 7, B, on page 13).

The protocol for the remote port is 9600 baud, 8 data bits, 1 stop bit, and no parity.

NOTES:

• The wiring in the RS-232 cables crosses over so that the distribution amplifier transmit

(Tx) wire connects with the control device receive (Rx) and vice versa.

• Only one serial port can be used at a time. If the front port is in use, the rear captive

screw connector must be disconnected from the computer or other control device.
Likewise, if the captive screw port is in use, the config port on the front panel must be
disconnected from the computer or other control device.

SIS commands consist of strings (one or more characters per command field). Unless
otherwise stated, upper and lower case characters can be used interchangeably. Commands
do not require any special characters to begin or end the command string. Each response
from the DA HD 4K devices end with a carriage return and a line feed (CR/LF=]), which
signals the end of the response character string.

When the distribution amplifier is first switched on, it sends the message:

(c) Copyright 2015, Extron Electronics DA HD 4K Series, V x7, N

where V x7 is the firmware version number and N is the catalog number for the product.

]

DA HD 4K Series • SIS Commands 18

Symbols Used in this Guide

ASCII to HEX Conversion Table

When programming in the field, certain characters are most conveniently represented by their
hexadecimal rather than their ASCII values. The table below shows the hexadecimal equivalent
of each ASCII character:

Space

.

Table 1. ASCII to HEX Conversion Table

— Carriage return with line feed

]

| or

— Pipe character or carriage return (no line feed) can be used interchangeably.

}

• — space character

W or

The X/ values defined in this section are the variables used in the fields of the Command
Response Table.

X!

1 through 2, DA2 HD 4K
1 through 4, DA4 HD 4K
1 through 6, DA6HD4K

X@

0 = disabled, off, or undetected
1 = enabled, on, or detected

X#

0 = auto (based on EDID of sink)
1 = force 8-bit

X$

(see table on page 15)

X%
X^

for example: 1600x1200 @ 60 Hz

X&
X*

Alphanumeric characters and hyphens only.
No distinction between upper and lower case.
No spaces.
First character must be a letter and the last character cannot be a hyphen.

X(

0 = Encrypt as required by input.
Continuous trials for HDMI sinks
Attempt for 10 seconds on DVI sinks and then fail.
1 = Always encrypt.
Continuous trials for HDMI sinks.
Attempt for 10 seconds on DVI sinks and then fail.
2 = Encrypt as required by input. Continuous trials for HDMI and DVI sinks.
3 = Always encrypt. Continuous trials for HDMI and DVI sinks.

— W or Escape key can be used interchangably.

E

— Output

— Status

— Video color bit depth (default = 0)

— EDID memory location (default = 39)

— EDID data as 256 bytes of Hex data (text representation)

— Native resolution and refresh rate (translated from Hex)

— Controller firmware version to the second decimal place

— Text string of up to 24 characters (default = DA-HD-4K-SERIES).

— Output HDCP mode (default = 0)

DA HD 4K Series • SIS Commands 19

— Verbose mode (default = 1)

X1)

0 = Clear or none.
1 = Verbose mode.
2 = Tagged responses for queries.
3 = Verbose mode and tagged responses for queries.

— TMDS output format (default = 0)

X1!

0 = Auto, pass through if HDMI sink; force DVI format if DVI sink.
1 = DVI RGB 444
2 = HDMI RGB “Full”
3 = HDMI RGB “Limited”
5 = HDMI YUV 444 “Limited”
7 = HDMI YUV 422 “Limited”

— Video mute

X1@

0 = Video mute disabled.
1 = Video mute (TMDS).
2 = Video and sync mute.

Error Messages

E01 — Invalid input channel number (too large)

E10 — Invalid command

E13 — Invalid value (too large)

DA HD 4K Series • SIS Commands 20

Command and Response Table for SIS Commands

Command ASCII Command

(host to unit)

Video Mute

Video mute single output

Video mute all outputs

Query Video mute status B

Audio Mute

Audio mute single output

Audio mute all outputs

Query Audio mute status

Video Color Bit Depth

Set video color bit depth
for a specific output

Set video color bit depth
for all outputs

View video color bit depth
status for all inputs

X!*X1@B VmtX!*X1@] Set video mute status (X1@) for

X1@B VmtX1@] Set video mute status (X1@) for all

X!*X@Z AmtX!*X@] Set audio mute status (X@) for output

X@Z AmtX@] Set audio mute status (X@) for all

Z

EVX!*X#BITD} BitdVX!*X#] Set video color bit depth (X#) for

EVX#BITD} BitdVX#]

EVBITD} X#•X#•...X#]

Response

(unit to host)

X1@•X1@•...X1@]

VmtX1@•X1@•...X1@]

X@•X@•...X@]

AmtX@•X@•...X@]

BitdVX#•X#•...X#]

Additional Description

output X!

outputs

Verbose mode 0/1

Verbose mode 2/3

Video mute status of outputs
1 to 2 (DA2 HD 4K),
1 to 4 (DA4 HD 4K),
or 1 to 6 (DA6 HD 4K).

X!

outputs

Verbose mode 0/1

Verbose mode 2/3

Audio mute status of outputs
1 to 2 (DA2 HD 4K),
1 to 4 (DA4 HD 4K),
or 1 to 6 (DA6 HD 4K).

output X!

Verbose mode 0/1

Verbose mode 2/3

Video color bit depth status of
outputs 1 to 2 (DA2 HD 4K),
1 to 4 (DA4 HD 4K),
or 1 to 6 (DA6 HD 4K).

NOTES:

X! = Output: 1 through 2, (DA2 HD 4K); 1 through 4, (DA4 HD 4K); 1 through 6, (DA6HD4K).
X@ = Status: 0 = disabled; 1 = enabled.
X# = Video color bit depth: 0 = auto, based on sink EDID); 1 = force 8-bit.
X1@ = Video mute status: 0 = Video mute disabled; 1 = Video mute (TMDS); 2 = Video and sync mute.

DA HD 4K Series • SIS Commands 21

Command ASCII Command

(host to unit)

TMDS Output Format

Set TMDS output format
for a single output

Set TMDS output format
for all outputs

View TMDS output format
settings

HDCP Authorized Device

Enable or disable HDCP
authorization

View HDCP authorization
status

Output HDCP Mode

Set the output HDCP
mode for a single output

Set the output HDCP
mode for all outputs

View the output HDCP
mode for all outputs

EX!*X1!VTPO} VtpoX!*X1!] Sets the TMDS output format (X1!)

EX1!VTPO} VtpoX1!] Sets the TMDS output format (X1!)

EVTPO} X1!•X1!•...X1!]

EEX@HDCP} HdcpEX@]

EEHDCP} X@]

ESX!*X(HDCP} HdcpSX!*X(] Sets the output HDCP mode (X() for

ESX(HDCP} HdcpSX(] Sets the output HDCP mode (X() for

ESHDCP} X(•X(•...X(]

Response

(unit to host)

VtpoX1!•X1!•...

X1!]

HdcpSX(•X(•...X(]

Additional Description

for a single output (X!).

for all outputs

Verbose mode 0/1

Verbose mode 2/3

TMDS output format status of
outputs 1 to 2 (DA2 HD 4K),
1 to 4 (DA4 HD 4K),
or 1 to 6 (DA6 HD 4K).

Enables or disables HDCP
authorization (1 = enabled (default))

Shows HDCP authorization status

output (X!).

all outputs

Verbose mode 0/1

Verbose mode 2/3

Output HDCP status of outputs
1 to 2 (DA2 HD 4K),
1 to 4 (DA4 HD 4K),
or 1 to 6 (DA6 HD 4K).

NOTES:

X! = Output: 1 through 2, (DA2 HD 4K); 1 through 4, (DA4 HD 4K); 1 through 6, (DA6HD4K).
X@ = Status: 0 = disabled or undetected; 1 = enabled or detected.

= Output HDCP mode: 0 = Encrypt as required by input (continuous trials for HDMI sinks, attempt for

X(

10 seconds on DVI sinks and then fail); 1 = Always encrypt (continuous trials for HDMI sinks, attempt for
10 seconds on DVI sinks and then fail); 2 = Encrypt as required by input (continuous trials for HDMI and
DVI sinks); 3 = Always encrypt (continuous trials for HDMI and DVI sinks).

= TMDS output format: 0 = Auto, pass through if HDMI sink; force DVI format if DVI sink:

X1!

1 = DVI RGB 444; 2 = HDMI RGB “Full”; 3 = HDMI RGB “Limited”; 5 = HDMI YUV 444 “Limited”;
7 = HDMI YUV 422 “Limited”

DA HD 4K Series • SIS Commands 22

Command ASCII Command

(host to unit)

Signal Status (unsolicited)

Request signal status for
all outputs

Request HDCP status for
all outputs

EDID Minder

Assign EDID to input

View EDID assignment

Save EDID of output to
user location

Read EDID in HEX

View EDID native resolution

ELS} X@•X@•...X@]

EHDCP} X@•X@•...X@]

EAX$EDID} EdidAX$] Assigns an EDID value (X$) from the

EAEDID} X$]
ESX!*X$EDID} EdidSX!*X$]

EREDID} X%]

ENEDID} X^]

Response

(unit to host)

SigX@•X@•...X@]

HdcpX@•X@•...X@]

Additional Description

Verbose mode 0/1

Verbose mode 2/3

Request signal status of outputs
1 to 2 (DA2 HD 4K),
1 to 4 (DA4 HD 4K),
or 1 to 6 (DA6 HD 4K).

Verbose mode 0/1

Verbose mode 2/3

Request HDCP status of outputs
1 to 2 (DA2 HD 4K),
1 to 4 (DA4 HD 4K),
or 1 to 6 (DA6 HD 4K).

EDID memory location

Shows the currently assigned EDID

Store the EDID of specified output
(X!) into EDID memory location (X$
user loaded slots 64 or 65).

Read out EDID in HEX (as text) from
currently selected EDID (X%)

Shows native resolution of currently
assigned EDID

NOTES:

X! = Output: 1 through 2, (DA2 HD 4K); 1 through 4, (DA4 HD 4K); 1 through 6, (DA6HD4K).
X@ = Status: 0 = disabled; 1 = enabled.
X$ = EDID memory location (see table on page 15)
X% = EDID data as 256 bytes of Hex data (text representation)
X^ = Native resolution and refresh rate (translated from Hex). For example: 1600x1200 @60Hz

DA HD 4K Series • SIS Commands 23

Command ASCII Command

(host to unit)

Verbose Mode

Set verbose mode

View verbose mode

Unit Name

Set the unit name

Reset unit name to factory
default

View unit name

Others

View unit part number

View firmware version

Reset

EX1)CV} VrbX1)] Sets verbose mode (X1)).
ECV} X1)]

EX*CN} Ipn•X*] Sets the unit name (X*).
E•CN}

ECN} X*]

N

Q

EZXXX} Zpx]

Response

(unit to host)

Ipn•DA-HD-4K­SERIES]

60-1480-01]
60-1481-01]
60-1482-01]

Additional Description

Default unit name is DA-HD-4K-

SERIES

DA2 HD 4K
DA4 HD 4K
DA6 HD 4K

X&] Firmware build (X&)

NOTES:

X& = Firmware build to two decimal places (x.xx)
X* = Unit name: a text string of up to 24 characters. (Alphanumeric characters and hyphens only. No

distinction between upper and lower case. No spaces. First character must be a letter and the
last character cannot be a hyphen.)

X1) = Verbose mode (0 = Clear or none; 1 = Verbose mode; 2 = Tagged responses for queries;

3 = Verbose mode and tagged responses for queries)

DA HD 4K Series • SIS Commands 24

Configuration
Software

The DA HD 4K Series distribution amplifiers use Extron Product Configuration Software (PCS).
This section describes:

• Downloading PCS from the Extron Website

• Using PCS Software

• Updating Firmware

Downloading PCS from the Extron Website

Visit www.extron.com to download and install the PCS software, which provides an easy
option for configuring the DA HD 4K series product.

NOTE: You should also download the latest versions of software and firmware for your

product. To update firmware, you may need to download and install Firmware loader.

Click the Download link at the top of the page (figure 8, 1).

1. Click the appropriate link on the left sidebar menu (

2

).

11

2

2

Figure 8. Software and Firmware Links on the Download Tab

For software, either click the Software link at the top of the sidebar or, if the software is
listed in the sidebar, click directly on that link (for example, see the PCS link in figure 8).

2. If there is no direct link to your software or firmware, scroll down to the alphabetic

navigation bar.

Figure 9. Alphabetic Navigation Bar

3. Click the appropriate letter to locate the software or firmware.

4. Click Release Notes to see the issues that have been addressed by the latest update.

5. Click Download and follow the on-screen instructions.

DA HD 4K Series • Configuration Software 25

Using PCS Software

Overview

1. Ensure that PCS is installed on the control PC.

The program can be downloaded, free of charge, from the Extron website.

2. Connect a control PC to the DA HD 4K device. The Windows-based PCS communicates

with the switcher via the Front Panel Configuration port with a standard USB mini-B port.

3. Open the PCS software on the control PC.

Click Start > Programs > Extron Electronics > Extron Product Configuration

Software > Extron Product Configuration Software.

The Product Configuration Software opens to the Device Discovery screen.

Figure 10. PCS Device Discovery Screen

4. Select the DA HD 4K device by clicking on it to highlight it in the list.

5. Click Connect (see figure 10).

The Product Configuration Software opens to the device main menu.

Figure 11. DA HD 4K Main Menu

The configuration page has a global navigation bar (ribbon) from which each of the individual
configuration pages can be accessed. These pages are: Input/Output Configuration
and EDID Minder.

6. Select Inout/Output Configuration or EDID Minder to begin configuring the

DA HD 4K (see figure 11).

DA HD 4K Series • Configuration Software 26

Input/Output Configuration

This menu allows the user to configure the active input and outputs (see figure 12).

Figure 12. Input Configuration Menu

Input Configuration

Signal Presence — Connection status icon shows green when an active HDMI signal is
present.

HDCP Status — The HDMI input negotiates and authenticates HDCP with the source device
if the source requires HDCP encryption.

HDCP Authorized — Select this to turn the HDCP Authorized on (default) or off. When
disabled (off) the DA HD 4K devices do not display content that requires HDCP, and display a
green screen.

Figure 13. Output Configuration Menu

Output Configuration

Signal Presence — Connection status icon shows green when an active HDMI signal is
present.

HDCP Status — Indicates whether the display connected to the output is HDCP compliant.

Format — Select this to set the HDMI output format. Choices are:

• Auto — (based on sink EDID), default

• DVI RGB 444

• HDMI RGB 444 Full

• HDMI RGB 444 Limited

• HDMI YUV 444 Limited

• HDMI YUV 422 Limited

Color Bit Depth — Select this to set the color bit depth, either Auto or Force 8-bit
HDCP Mode — When enabled, the HDCP Mode can be set to either follow the current input,

or always encrypt the output. Choices are:

• Follow Input — Encrypts the output only when required by the selected input source.

• Always Encrypt Output — Always encrypts the output, regardless of the HDCP status

of the input source.

• Follow Input — Encrypts the output only when required by the input source. Use this

setting when DVI sink devices initially pass HDCP encrypted content, but intermittently
display a green HDCP notification screen after a power cycle or resuming from sleep
mode.

DA HD 4K Series • Configuration Software 27

EDID Minder

• Video and Sync — Select this to mute the video picture and sync signal. Button will light

red when muted.

z Audio — Select this to mute the audio. Button will light red when muted.

NOTE: The outputs can be configured individually or all configured the same using

the output settings for All Outputs at the bottom of the page (see figure 13 on
the previous page.

This menu allows the user to configure the EDID (resolution and refresh rate).

Figure 14. EDID Minder Menu

Select this to change the EDID (resolution and refresh rate) for HDMI input and outputs (see
figure 14 above). Set to either match output rate, or a custom user-defined EDID, or a factory
setting (see table on page 15 for EDID data).

Device Menu

This menu allows the user to Disconnect the device, view the harware Settings, Reset

Device, Update Firmware or view information About this Module (see figure 15 below).

Figure 15. Device Menu

PCS Help File

For assistance, the PCS Help File contains complete information about
using the program to configure the DA2 HD 4K.

To access the PCS Help File, click the button in the right corner of the
PCS program screen (see the image on the right).

DA HD 4K Series • Configuration Software 28

Updating Firmware

Firmware for the DA HD 4K series products can be upgraded using Extron Firmware Loader or
through PCS (see Device Menu on the previous page).

Downloading Firmware to a PC

To download the latest version of the firmware for your product, follow these instructions:

1. Power on a computer that is connected to the same network as the distribution amplifier.

2. On the Extron website, click Download in the menu bar along the top of the page

(figure 16, 1).

2

2

3

3

11

Figure 16. Firmware Download Center

3. Click Firmware in the menu bar in the left side bar (

4. Click the letter D from the list of letters (

5. Scroll down the page until you find the firmware for your unit.

6. (Optional) Click Release Notes for more information about the program.

7. Click Download.

8. Follow the on-screen instructions to download the firmware. Make a note of where the

firmware file is stored on the PC.

3

).

2

).

Uploading Firmware to a DA HD 4K Device

1. If you have not already done so, download and install Firmware Loader (see

Downloading Software from the Extron Website on page 25).

2. Download the latest version of the firmware to your PC.

3. Connect the PC to the DA HD 4K device. You can connect the computer to either the rear

panel 3-pole RS-232 port (figure 2, E on page 5) or the front panel USB port
(figure 7, B on page 13) of the distribution amplifier.

4. Open the Firmware Loader via the Firmware Loader icon installed during the

download (optional) or your desktop Start menu by making the following selections:

Start > All Programs > Extron Electronics > Firmware Loader > Firmware
Loader

DA HD 4K Series • Configuration Software 29

The Firmware Loader window opens. The Add Device... window opens in front.

Figure 17. Opening Firmware Loader

5. In the Add Device window, select the appropriate DA HD 4K device from the

Device Names drop-down menu.

6. From the Connection Method drop-down menu, select either RS-232 or USB.

7. Depending on the connection method that you selected, additional options appear.

Make the appropriate selections for your connection method.

z RS-232: Select the appropriate options from the Com Port and Baud Rate

menus (this information is provided by your system administrator).

z USB: Only the Extron USB Device_0 option is available on the

AvailableDevices menu. Make sure that it is selected.

8. Click Connect. If the connection is successful, the unit name is displayed in green in

the Connected Device section, followed by a green check mark.

9. Click the Browse button in the New Firmware File (Optional) section.

10. On the Open window, navigate to the new firmware file, which has an S19 extension,

and double-click it.

ATTENTION: Valid firmware files must have the file extension S19. A file with any

other extension is not a firmware upgrade for this product and could cause the
DA HD 4K device to stop functioning.

NOTE: The original factory-installed firmware is always available on the

DAHD4K device. If the attempted firmware upload fails for any reason, the unit
reverts to the factory version.

DA HD 4K Series • Configuration Software 30

Mounting

Desktop Placement

Attach the four provided rubber feet to the bottom of the DA HD 4K device and place it in any
convenient location.

Rack Mounting

UL Guidelines for Rack Mounting

The following Underwriters Laboratories (UL) guidelines are relevant to the safe installation of
these products in a rack:

• Elevated operating ambient temperature — If the unit is installed in a closed or

multi-unit rack assembly, the operating ambient temperature of the rack environment
may be greater than room ambient temperature. Therefore, install the equipment in an
environment compatible with the maximum ambient temperature (Tma: +122 °F, +50°C)
specified by Extron.

• Reduced air flow — Install the equipment in the rack so that the equipment gets

adequate air flow for safe operation.

• Mechanical loading — Mount the equipment in the rack so that uneven mechanical

loading does not create a hazardous condition.

• Circuit overloading — Connect the equipment to the supply circuit and consider the

effect that circuit overloading might have on overcurrent protection and supply wiring.
Consider the equipment nameplate ratings when addressing this concern.

• Reliable earthing (grounding) — Maintain reliable grounding of rack-mounted

equipment. Pay particular attention to supply connections other than direct connections to
the branch circuit (such as the use of power strips).

Rack Mounting Procedure

The unit can be mounted on an optional Extron rack systems. Recommended mount kits for
the DA2 HD 4K device include: MBU 125 and RSB 123. Recommended mount kits for the
DA4 HD 4K or DA6 HD 4K devices include: MBU 123 or RSU 126, which are listed on the
Extron website (www.extron.com).To mount the unit on a rack shelf, follow the instructions
provided with the optional shelf kit.

Under-desk Mounting

Mount the unit under a desk or podium, using the optional Extron under-desk mounting kit,
UTS 100, listed on the Extron website (www.extron.com). Follow the instructions provided
with the kit.

DA HD 4K Series • Mounting 31

Extron Warranty

Extron Electronics warrants this product against defects in materials and workmanship for a period of three years
from the date of purchase. In the event of malfunction during the warranty period attributable directly to faulty
workmanship and/or materials, Extron Electronics will, at its option, repair or replace said products or components,
to whatever extent it shall deem necessary to restore said product to proper operating condition, provided that it is
returned within the warranty period, with proof of purchase and description of malfunction to:

USA, Canada, South America,
and Central America:

Extron Electronics
1230 South Lewis Street
Anaheim, CA 92805
U.S.A.

Europe and Africa:

Extron Europe
Hanzeboulevard 10
3825 PH Amersfoort
The Netherlands

Japan:

Extron Electronics, Japan
Kyodo Building, 16 Ichibancho
Chiyoda-ku, Tokyo 102-0082
Japan

China:

Extron China
686 Ronghua Road
Songjiang District
Shanghai 201611
China

Asia:

Extron Asia Pte Ltd
135 Joo Seng Road, #04-01
PM Industrial Bldg.
Singapore 368363

Middle East:

Extron Middle East
Dubai Airport Free Zone
F13, PO Box 293666
United Arab Emirates, Dubai

Singapore

This Limited Warranty does not apply if the fault has been caused by misuse, improper handling care, electrical
or mechanical abuse, abnormal operating conditions, or if modifications were made to the product that were not
authorized by Extron.

NOTE: If a product is defective, please call Extron and ask for an Application Engineer to receive an RA (Return

Authorization) number. This will begin the repair process.

USA: 714.491.1500 or 800.633.9876 Europe: 31.33.453.4040
Asia: 65.6383.4400 Japan: 81.3.3511.7655

Units must be returned insured, with shipping charges prepaid. If not insured, you assume the risk of loss or damage
during shipment. Returned units must include the serial number and a description of the problem, as well as the
name of the person to contact in case there are any questions.

Extron Electronics makes no further warranties either expressed or implied with respect to the product and its quality,
performance, merchantability, or fitness for any particular use. In no event will Extron Electronics be liable for direct,
indirect, or consequential damages resulting from any defect in this product even if Extron Electronics has been
advised of such damage.

Please note that laws vary from state to state and country to country, and that some provisions of this warranty may
not apply to you.

Extron Headquarters

+1.800.633.9876 (Inside USA/Canada Only)

Extron USA - West Extron USA - East
+1.714.491.1500 +1.919.850.1000
+1.714.491.1517 FAX [phone] FAX

Extron Europe

+800.3987.6673
(Inside Europe Only)

+31.33.453.4040
+31.33.453.4050 FAX

© 2016 Extron Electronics All rights reserved. www.extron.com

Extron Asia

+65.6383.4400
+65.6383.4664 FAX

Extron Japan

+81.3.3511.7655
+81.3.3511.7656 FAX

Extron China

+86.21.3760.1568
+86.21.3760.1566 FAX

Extron Middle East

+971.4.299.1800
+971.4.299.1880 FAX

Extron Australia

+61.8.8351.2188
+61.8.8351.2511 FAX

Extron India

1800.3070.3777
(Inside India Only)

+91.80.3055.3777
+91.80.3055.3737 FAX