Extron electronics DA2 HD 4K, DA4 HD 4K, DA6 HD 4K User Manual

DA HD 4K Series

4K HDMI Distribution Amplifier

User Guide

Distribution Amplifiers

68-2636-01 Rev. B

03 16

Safety Instructions

Safety Instructions • English

WARNING: This symbol,

to alert the user of the presence of uninsulated dangerous voltage
within the product’s enclosure that may present a risk of electric shock.

ATTENTION: This symbol,

intended to alert the user of important operating and maintenance
(servicing) instructions in the literature provided with the equipment.

For information on safety guidelines, regulatory compliances, EMI/EMF
compatibility, accessibility, and related topics, see the Extron Safety and
Regulatory Compliance Guide, part number 68-290-01, on the Extron
website, www.extron.com.

, when used on the product, is intended

D

, when used on the product, is

I

Instructions de sécurité • Français

AVERTISSEMENT : Ce pictogramme,

le produit, signale à l’utilisateur la présence à l’intérieur du boîtier du
produit d’une tension électrique dangereuse susceptible de provoquer
un choc électrique.

ATTENTION : Ce pictogramme,

le produit, signale à l’utilisateur des instructions d’utilisation ou de
maintenance importantes qui se trouvent dans la documentation
fournie avec le matériel.

Pour en savoir plus sur les règles de sécurité, la conformité à la
réglementation, la compatibilité EMI/EMF, l’accessibilité, et autres sujets
connexes, lisez les informations de sécurité et de conformité Extron,
réf. 68-290-01, sur le site Extron, www.extron.com.

, lorsqu’il est utilisé sur

D

, lorsqu’il est utilisé sur

I

Sicherheitsanweisungen • Deutsch

WARNUNG: Dieses Symbol

darauf aufmerksam machen, dass im Inneren des Gehäuses dieses
Produktes gefährliche Spannungen herrschen, die nicht isoliert sind
und die einen elektrischen Schlag verursachen können.

VORSICHT: Dieses Symbol

in der im Lieferumfang enthaltenen Dokumentation besonders wichtige
Hinweise zur Bedienung und Wartung (Instandhaltung) geben.

Weitere Informationen über die Sicherheitsrichtlinien, Produkthandhabung,
EMI/EMF-Kompatibilität, Zugänglichkeit und verwandte Themen finden Sie
in den Extron-Richtlinien für Sicherheit und Handhabung (Artikelnummer
68-290-01) auf der Extron-Website, www.extron.com.

auf dem Produkt soll den Benutzer

D

auf dem Produkt soll dem Benutzer

I

Инструкция по технике безопасности • Русский

ПРЕДУПРЕЖДЕНИЕ: Данный символ, D, если указан

на продукте, предупреждает пользователя о наличии
неизолированного опасного напряжения внутри корпуса
продукта, которое может привести к поражению электрическим
током.

ВНИМАНИЕ: Данный символ, I, если указан на продукте,

предупреждает пользователя о наличии важных инструкций по
эксплуатации и обслуживанию в руководстве, прилагаемом к
данному оборудованию.

Для получения информации о правилах техники безопасности,
соблюдении нормативных требований, электромагнитной
совместимости (ЭМП/ЭДС), возможности доступа и других вопросах
см. руководство по безопасности и соблюдению нормативных
требований Extron на сайте Extron: www.extron.com, номер по
каталогу - 68-290-01.

安全说明 • 简体中文

警告： D产品上的这个标志意在警告用户该产品机壳内有暴露的危险 电压，

有触电危险。

注意：I 产品上的这个标志意在提示用户设备随附的用户手册中有

重要的操作和维护(维修）说明。

关于我们产品的安全指南、遵循的规范、EMI/EMF 的兼容性、无障碍
使用的特性等相关内容，敬请访问 Extron 网站 www.extron.com，参见 Extron
安全规范指南，产品编号 68-290-01。

安全記事 • 繁體中文

警告: D 若產品上使用此符號，是為了提醒使 用者，產品機殼內存在著

可能會導致觸電之風險的未絕緣危險電壓。

注意I 若產品上使用此符號，是為了提醒使用者，設備隨附的用戶手冊中有重要

的操作和維護（維修）説明。

有關安全性指導方針、法規遵守、EMI/EMF 相容性、存取範圍和相關主題的詳細資訊，
請瀏覽 Extron 網站：www.extron.com，然後參閱《Extron 安全性與法規遵守手
冊》，準則編號 68-290-01。

Instrucciones de seguridad • Español

ADVERTENCIA: Este símbolo,

avisa al usuario de la presencia de voltaje peligroso sin aislar dentro del
producto, lo que puede representar un riesgo de descarga eléctrica.

ATENCIÓN: Este símbolo,

avisa al usuario de la presencia de importantes instrucciones de uso y
mantenimiento recogidas en la documentación proporcionada con el
equipo.

Para obtener información sobre directrices de seguridad, cumplimiento
de normativas, compatibilidad electromagnética, accesibilidad y temas
relacionados, consulte la Guía de cumplimiento de normativas y seguridad de
Extron, referencia 68-290-01, en el sitio Web de Extron,

www.extron.com.

, cuando se utiliza en el producto,

D

, cuando se utiliza en el producto,

I

安全上のご注意 • 日本語

警告: この記 号 D が 製品上に表示されている場合は、筐体内に絶縁されて

いない高電圧が流れ、感電の危険があることを示しています。

注意:この記号 I が 製品 上に表示されている場合 は、本 機の 取扱 説明 書に記載されて

いる重要な操 作と保守(整備)の指 示につ いてユーザーの 注意を喚起するもので す。

安全上のご注意、法令遵守、EMI/EMF適合性、その他の関連項目に
つ い て は 、エ ク ストロ ン の ウェブ サ イト www.extron.com より

『Extron Safety and Regulatory Compliance Guide』 (P/N 68-290-01) をご覧く

ださい。

안전 지침 • 한국어

경고: 이 기호 D, 가 제품에 사용될 경우, 제품의 인클로저 내에 있는

접지되지 않은 위험한 전류로 인해 사용자가 감전될 위험이 있음을
경고합니다.

주의: 이 기호 I, 가 제품에 사용될 경우, 장비와 함께 제공된 책자에 나와

있는 주요 운영 및 유지보수(정비) 지침을 경고합니다.

안전 가이드라인, 규제 준수, EMI/EMF 호환성, 접근성, 그리고 관련 항목에 대한
자세한 내용은 Extron 웹 사이트(www.extron.com)의 Extron 안전 및 규제 준수
안내서, 68-290-01 조항을 참조하십시오.

FCC Class A Notice

This equipment has been tested and found to comply with the limits for a Class A digital
device, pursuant to part15 of the FCC rules. The ClassA limits provide reasonable
protection against harmful interference when the equipment is operated in a commercial
environment. This equipment generates, uses, and can radiate radio frequency energy and,
if not installed and used in accordance with the instruction manual, may cause harmful
interference to radio communications. Operation of this equipment in a residential area is
likely to cause interference. This interference must be corrected at the expense of the user.

ATTENTION: The Twisted Pair Extension technology works with unshielded twisted

pair (UTP) or shielded twisted pair (STP) cables; but to ensure FCC Class A and CE
compliance, STP cables and STP Connectors are required.

For more information on safety guidelines, regulatory compliances, EMI/EMF
compatibility, accessibility, and related topics, see the “Extron Safety and

Regulatory Compliance Guide” on the Extron website.

Copyright

© 2016 Extron Electronics. All rights reserved.

Trademarks

All trademarks mentioned in this guide are the properties of their respective owners.

The following registered trademarks®, registered service marks
RGBSystems, Inc. or Extron Electronics:

Extron, AVTrac, Cable Cubby, CrossPoint, DTP, eBUS, EDID Manager, EDID Minder, Flat Field, FlexOS, Global Configurator, GlobalViewer,
Hideaway, Inline, IPIntercom, IPLink, KeyMinder, LinkLicense, LockIt, MediaLink, MediaPort, NetPA, PlenumVault, PoleVault, PowerCage,
PURE3, Quantum, SoundField, SpeedMount, SpeedSwitch, SystemINTEGRATOR, TeamWork, TouchLink, V-Lock, VersaTools, VN-Matrix,
VoiceLift, WallVault, WindoWall, XTP, and XTPSystems

Registered Service Mark

AAP, AFL (Accu-RateFrameLock), ADSP(Advanced Digital Sync Processing), Auto-Image, CableCover, CDRS(ClassD Ripple Suppression),
DDSP(Digital Display Sync Processing), DMI (DynamicMotionInterpolation), DriverConfigurator, DSPConfigurator, DSVP(Digital
Sync Validation Processing), eLink, Entwine, EQIP, FastBite, FOX, FOXBOX, IP Intercom HelpDesk, MAAP, MicroDigital, ProDSP,
QS-FPC(QuickSwitch Front Panel Controller), Room Agent, Scope-Trigger, ShareLink, SIS, SimpleInstructionSet, Skew-Free, SpeedNav,
Triple-Action Switching, True4K, Vector™ 4K , WebShare, XTRA, ZipCaddy, ZipClip

(SM)

: S3 Service Support Solutions

(SM)

Registered Trademarks

Trademarks (™

)

, and trademarks

(®)

(TM)

are the property of

Conventions Used in this Guide

Notifications

The following notifications are used in this guide:

WARNING: Potential risk of severe injury or death.
AVERTISSEMENT : Risque potentiel de blessure grave ou de mort.

CAUTION: Risk of minor personal injury.
ATTENTION : Risque de blessuremineure.

ATTENTION:

• Risk of property damage.

• Risque de dommages matériels.

NOTE: A note draws attention to important information.

TIP: A tip provides a suggestion to make working with the application easier.

Software Commands

Commands are written in the fonts shown here:

^AR Merge Scene,,Op1 scene 1,1 ^B 51 ^W^C

[01] R 0004 00300 00400 00800 00600 [02] 35 [17] [03]

E X! *X1&* X2)* X2#* X2! CE}

NOTE: For commands and examples of computer or device responses

mentioned in this guide, the character “0” is used for the number zero and “O”
is the capital letter “o.”

Computer responses and directory paths that do not have variables are written in the font
shown here:

Reply from 208.132.180.48: bytes=32 times=2ms TTL=32

C:\Program Files\Extron

Variables are written in slanted form as shown here:

ping xxx.xxx.xxx.xxx —t

SOH R Data STX Command ETB ETX

Selectable items, such as menu names, menu options, buttons, tabs, and field names are
written in the font shown here:

From the File menu, select New.
Click the OK button.

Specifications Availability

Product specifications are available on the Extron website, www.extron.com.

Extron Glossary of Terms

A glossary of terms is available at http://www.extron.com/technology/glossary.aspx.

Contents

Introduction............................................................ 1

About the DA2 HD 4K,DA4 HD 4K,

and DA6 HD 4K .................................................. 1

Features ............................................................. 1

Application Diagram ........................................... 3

Installation .............................................................. 4

Installation Overview ........................................... 4

Rear Panel Connectors ....................................... 5

Connecting Power .......................................... 6

Connecting the Input Source .......................... 8

Securing the HDMI Connector ........................ 8

Connecting Output Displays ........................... 9

Wiring for RS-232 Control (Optional) ............. 10

Front Panel Features ......................................... 13

Configuration ....................................................... 15

EDID Minder ..................................................... 15

HDCP ............................................................... 16

Output Compatibility Correction ........................ 17

SIS Commands ................................................... 18

Introduction to SIS ........................................... 18

Symbols Used in this Guide .............................. 19

Error Messages ............................................ 20

Command and Response Table

for SIS Commands ........................................... 21

Configuration Software ..................................... 25

Downloading PCS from the Extron Website ...... 25

Using PCS Software ......................................... 26

Overview ...................................................... 26

Input/Output Configuration ........................... 27

EDID Minder ................................................. 28

Device Menu................................................. 28

PCS Help File ............................................... 28

Updating Firmware ........................................... 29

Downloading Firmware to a PC .................... 29

Uploading Firmware to a

DA HD 4K Device ......................................... 29

Mounting ............................................................... 31

Desktop Placement .......................................... 31

Rack Mounting ................................................. 31

UL Guidelines for Rack Mounting .................. 31

Rack Mounting Procedure ............................ 31

Under-desk Mounting ....................................... 31

Extron Warranty .................................................. 32

DA HD 4K Series • Contents v

DA HD 4K Series • Contents vi

Introduction

This guide describes the function, installation, and operation of the DA2 HD 4K, DA4 HD 4K,
and DA6 HD 4K. Unless otherwise stated, the terms “distribution amplifier” or “DA” refer to any
of these distribution amplifiers.

This section provides the following information:

• About the DA2 HD4K,DA4 HD4K, and DA6 HD4K

• Features

• Application Diagram

About the DA2 HD 4K,DA4 HD 4K, and DA6 HD 4K

The Extron DA HD 4K Series are one input, multiple output HDMI distribution amplifiers for 4K
signals. They distribute one 4K input signal to two (DA2 HD 4K), four (DA4 HD 4K), or six
(DA6 HD 4K) simultaneous outputs. They support data rates up to 10.2 Gbps, including
computer and video resolutions up to 4096x2160 @ 30 Hz and 1080p @ 60 Hz with Deep
Color, 3D, Lip Sync, and HD lossless audio formats.

NOTE: Extron strongly recommends compatibility testing while designing, and before installing

any 3D system. There are several unique 3D formats in use by source devices and display
manufacturers. The level of 3D product support is governed by pixel clock, signal format, and
communication between source and sink devices. Please contact an Extron Application

Engineer for more information.

Features

All three models feature EDID Minder, which maintains continuous EDID communication
between connected devices, and Key Minder, which continuously authenticates HDCP
encryption between all devices, ensuring the simultaneous distribution of source content to all
displays.

The DA HD 4K Series provides automatic input cable equalization (up to 25 feet, 7.62 meters,
for 4K signals), automatic color bit depth adjustment, and allows outputs to be independently
muted.

Front panel LEDs provide immediate confirmation of HDCP authentication and signal presence.

• 4K signal distribution — Distributes 4K HDMI video and embedded multi-channel digital

audio signals. These distribution amplifiers accept one UHD 4K input through a female
HDMI type-A connector and provide two (DA2 HD 4K), four (DA4 HD 4K), or six
(DA6 HD 4K) simultaneous outputs.

• Supports HDMI 1.4 specifications, including:

• Data rates up to 10.2 Gbps

• Deep Color up to 12-bit

• 3D

• Lip Sync

• HD lossless audio formats

• Supports computer and video resolutions up to 4K, including 1080p @ 60 Hz Deep

Color.

DA HD 4K Series • Introduction 1

• EDID Minder — automatically manages EDID communication between connected

devices ensuring that the source powers up properly and reliably outputs content for
display.

• HDCP compliant

• Key Minder continuously verifies HDCP compliance — Key Minder authenticates and

maintains continuous HDCP encryption between all input and output devices to enable
simultaneous distribution of a single source signal to two, four, or six displays.

• HDCP Visual Confirmation — provides a full-screen green signal is sent when

HDCP-encrypted content is transmitted to a non-HDCP compliant display, providing
immediate visual confirmation that protected content cannot be viewed on the display.

• Automatic input cable equalization — up to 25 feet (7.62 meters) when used with

Extron HDMI Pro Series cable. Actively conditions incoming HDMI signals to compensate
for signal loss when using long cables, low quality cables, or source devices with poor
signal output.

• Automatic color bit depth management — The DA HD 4K Series automatically adjusts

color bit depth based on the display EDID, preventing color compatibility conflicts between
source and displays.

• HDMI to DVI Interface Format Correction — Automatically reformats HDMI source

signals for output to a connected DVI display.

• Output muting via RS‑232 or USB port — Provides the capability to mute one or all

outputs at any time. This allows content to be viewed on a local monitor prior to appearing
on the main presentation display.

• HDCP authentication and signal presence LED indicators — Front-panel LED

indicators for signal presence and HDCP authentication provide real-time feedback and
monitoring of key performance parameters.

• Easy setup and commissioning with Extrons Product Configuration Software

(PCS) — Conveniently configure multiple products using a single software application.

• Easy mounting options — The DA2 HD 4K features a 1 inch(2.5cm) high, quarterrack

width enclosure. The DA4 HD 4K and DA6 HD 4K feature a 1U high, halfrack width
enclosure. All three products can be conveniently mounted in standard racks or under
furniture.

• Includes LockIt HDMI cable lacing brackets — LockIt lacing brackets are used to

secure HDMI cables connected to the HDMI input and output connectors, preventing
accidental disconnection of the cables.

• Provides +5 VDC, 250 mA power on each output for external peripheral devices.

• Worldwide power compatibility — The DA2 HD 4K includes an energy-efficient external

universal power supply. The DA4 HD 4K and DA6 HD 4K are equipped with an
100-240 VAC, 50/60 Hz, internal universal power supply.

DA HD 4K Series • Introduction 2

Application Diagram

Figure 1 shows a typical application for the DA4 HD 4K. The DA2 HD 4K and DA6 HD 4K can
be used in similar applications.

Extron
DA4 HD 4K

Distribution
Amplier

REMOTEOUTPUTSINPUT

RS-232

TxRx G

4321

HDMI
Cables

80
L
E

MOD

4K Media Player

100-240V ~ 0.3A MAX

50/60

DA4 HD 4K

Hz

80
L
E

MOD

4K Displays

Figure 1. DA4 HD 4K Application Diagram

TouchLink

Control
System

RS-232

®

0
0
1

AY

K

L

N
I

RE

L
T

T

C

U

A

3

P
IN

1

R

3

I

1

4

3

OM

2

C

RX

1

4
X
T

50

2

2

1

IPL

4

2

2

R

3

80
L
E

MOD

TCP/IP

80
L
E

MOD

R
C
V

D
V
D

C
O
D
M
A
C

P
O
T
P
A

L

PC

N
O

F
F
O

Y
A
PL
S
I
E
D
T
MU

N
E
E
R
C
S
P
U

N
E
E
R
C
S
WN
O
D

DA HD 4K Series • Introduction 3

Installation

This section provides an overview of the installation of the DA HD 4K series distribution
amplifiers, including the front panel and rear panel connections. Follow the links for more
detailed information elsewhere in the guide.

This section provides the following information:

• Installation Overview

• Rear Panel Connectors

• Front Panel Features

Installation Overview

To install and set up the DA HD 4K series distribution amplifiers, follow these instructions:

1. Mount the unit in a suitable location (see Mounting on page 31).

2. Connect power to the unit:

• DA2 HD 4K — connect the provided 12 VDC power supply to the power connector

(see Connecting Power on page 6).

ATTENTION:

• Do not connect any external power supplies until you have read the

Attention notifications on page 7.

• Ne branchez pas de sources d’alimentation externes avant d’avoir lu les

mises en garde sur la page 7.

• DA4 HD 4K and DA6 HD 4K — connect to a 100-240 VAC (50 or 60 Hz) power

source using the provided IEC power cord (see page 7).

3. Connect the display devices and power them on (see Connecting Output Displays on

page9).

The distribution amplifier automatically reads and stored EDID from the selected display
device. By default, this is the device connected to output 1. For other EDID options, see

EDID Minder on page 15.

4. If configuration using SIS commands is required (see SIS Commands starting on page

18), connect a control PC to the rear panel RS-232, 3-pole captive screw connector (see

Rear panel RS‑232 connector on page10) or the front panel USB port (see Front
panel USB port on page11).

5. Connect and power on the input device (see Connecting the Input Source on page 8).

DA HD 4K Series • Installation 4

Rear Panel Connectors

RS

2

R

G

REMO

5

100-240V

MAX

DA4 HD 4K

RS

432

1

x

G

REMOTEOUTPUTS

INPUT

5

100-240V

MAX

DA6 HD 4K

RS

Tx

R

G

O

S

REMOTE

INPUT

36

CE

This section provides information about the rear panel connectors:

POWER

12V

0.4A MAX

INPUT

12

OUTPUTS

REMOTE

RS-232

-23

Tx Rx G

TE

x

AABBCC DDEE

100-240V ~ 0.3A MAX

50/60 Hz

100-240V ~ 0.3A MAX

50/60 Hz

Figure 2. Rear Panel Connectors

Power supply connector (DA2 HD 4K only)

A

IEC cable connector (DA4 HD 4K and DA6 HD 4K

B

HDMI input connector

C

HDMI output connectors

D

RS‑232 connector

E

~ 0.3A

0/60 Hz

~ 0.3A

0/60 Hz

DA4 HD 4K

C

DA6 HD 4K

OUTPUTS REMOTEINPUT

UTPUT

REMOTEOUTPUTSINPUT

4321

RS-232

-232

Tx Rx G

Tx R

EDD

4

521

RS-232

-232

Tx Rx G

x

)

DA HD 4K Series • Installation 5

SECTION A–A

Smooth

(5 mm) Max.

POWER

Connecting Power

DA2 HD 4K

Power supply connector — connect the provided 12 VDC,

A

12V

0.3A MAX

1.0 A power supply to the rear panel power supply socket
(see figure 2 on page 5).

WARNING: The two power cord wires must be kept

separate while the power supply is plugged in. Remove
power before wiring.

AVERTISSEMENT: Les deux cordons d’alimentation

doivent être tenus à l’écart l’un de l’autre quand
l’alimentation est branchée. Couper l’alimentation avant
de faire l’installation électrique.

ATTENTION:

AA

3/16"

• Do not connect any external power supplies until you

have read the Attention notifications on page 7.

• Ne branchez pas de sources d’alimentation externes

avant d’avoir lu les mises en garde sur la page 7.

1. Cut the DC output cord to the length needed.

Ridges

2. Strip the jacket to expose 3/16 inch (5 mm) of the

conductor wire.

ATTENTION:

• The length of the exposed wires in the stripping process is critical. The ideal

length is 3/16 inches (5 mm). Any longer and the exposed wires may touch,
causing a short circuit between them. Any shorter and the wires can be
easily pulled out even if tightly fastened by the captive screws.

• La longueur des câbles exposés est primordiale lorsque l’on entreprend de

les dénuder. La longueur idéale est de 5mm (3/16inches). S’ils sont un peu
plus longs, les câbles exposés pourraient se toucher et provoquer un court
circuit. S’ils sont un peu plus courts, ils pourraient sortir, même s’ils sont
attachés par les vis captives.

3. Ensure the connections have the correct polarity as shown in the figure above.

4. Slide the exposed end of the wire into the captive screw connector and secure by

5. Use the supplied tie wrap to strap the power cord to the extended tail of the

tightening the screw.

connector.

DA HD 4K Series • Installation 6