Extron electronics CCI Pro 700 User Manual

User Guide

CCI Pro 700

TouchLink Pro Conference Room Control Interface

TouchLink

®

68-2785-01 Rev. A

03 16

Safety Instructions

Safety Instructions • English

WARNING: This symbol, , when used on the product, is intended to

alert the user of the presence of uninsulated dangerous voltage within the
product’s enclosure that may present a risk of electric shock.

ATTENTION: This symbol, , when used on the product, is intended

to alert the user of important operating and maintenance (servicing)
instructions in the literature provided with the equipment.

For information on safety guidelines, regulatory compliances, EMI/EMF
compatibility, accessibility, and related topics, see the Extron Safety and
Regulatory Compliance Guide, part number 68-290-01, on the Extron website,

www.extron.com.

Instructions de sécurité • Français

AVERTISSEMENT : Ce pictogramme, , lorsqu’il est utilisé sur le

produit, signale à l’utilisateur la présence à l’intérieur du boîtier du produit
d’une tension électrique dangereuse susceptible de provoquer un choc
électrique.

ATTENTION : Ce pictogramme, , lorsqu’il est utilisé sur le produit, signale

à l’utilisateur des instructions d’utilisation ou de maintenance importantes
qui se trouvent dans la documentation fournie avec le matériel.

Pour en savoir plus sur les règles de sécurité, la conformité à la réglementation,
la compatibilité EMI/EMF, l’accessibilité, et autres sujets connexes, lisez les
informations de sécurité et de conformité Extron, réf. 68-290-01, sur le site
Extron, www.extron.com.

Sicherheitsanweisungen • Deutsch

WARNUNG: Dieses Symbol auf dem Produkt soll den Benutzer darauf

aufmerksam machen, dass im Inneren des Gehäuses dieses Produktes
gefährliche Spannungen herrschen, die nicht isoliert sind und die einen
elektrischen Schlag verursachen können.

VORSICHT: Dieses Symbol auf dem Produkt soll dem Benutzer in der

im Lieferumfang enthaltenen Dokumentation besonders wichtige Hinweise
zur Bedienung und Wartung (Instandhaltung) geben.

Weitere Informationen über die Sicherheitsrichtlinien, Produkthandhabung,
EMI/EMF-Kompatibilität, Zugänglichkeit und verwandte Themen finden Sie in
den Extron-Richtlinien für Sicherheit und Handhabung (Artikelnummer
68-290-01) auf der Extron-Website, www.extron.com.

Инструкция по технике безопасности • Русский

ПРЕДУПРЕЖДЕНИЕ: Данный символ, , если указан

на продукте, предупреждает пользователя о наличии
неизолированного опасного напряжения внутри корпуса
продукта, которое может привести к поражению
электрическим током.

ВНИМАНИЕ: Данный символ, , если указан на продукте,

предупреждает пользователя о наличии важных инструкций
по эксплуатации и обслуживанию в руководстве,
прилагаемом к данному оборудованию.

Для получения информации о правилах техники безопасности,
соблюдении нормативных требований, электромагнитной
совместимости (ЭМП/ЭДС), возможности доступа и других
вопросах см. руководство по безопасности и соблюдению
нормативных требований Extron на сайте Extron: www.extron.com,
номер по каталогу - 68-290-01.

安全说明 • 简体中文

警告： 产品上的这个标志意在警告用户该产品机壳内有暴露的危险 电压，

有触电危险。

注意： 产品上的这个标志意在提示用户设备随附的用户手册中有

重要的操作和维护(维修）说明。

关于我们产品的安全指南、遵循的规范、EMI/EMF 的兼容性、无障碍
使用的特性等相关内容，敬请访问 Extron 网站 www.extron.com，参见
Extron 安全规范指南，产品编号 68-290-01。

安全記事 • 繁體中文

警告: 若產品上使用此符 號，是為了提醒使用者，產品機殼內存在著

可能會導致觸電之風險的未絕緣危險電壓。

注意: 若產品上使 用此符號，是為了提醒使用者，設備隨附的用戶手冊中有重

要的操作和維護（維修）説明。

有關安全性指導方針、法規遵守、EMI/EMF 相容性、存取範圍和相關主題的詳細資
訊，請瀏覽 Extron 網站：www.extron.com，然後參閱《Extron 安全性與法規
遵守手冊》，準則編號 68-290-01。

Instrucciones de seguridad • Español

ADVERTENCIA: Este símbolo, , cuando se utiliza en el producto,

avisa al usuario de la presencia de voltaje peligroso sin aislar dentro del
producto, lo que puede representar un riesgo de descarga eléctrica.

ATENCIÓN: Este símbolo, , cuando se utiliza en el producto, avisa

al usuario de la presencia de importantes instrucciones de uso y
mantenimiento recogidas en la documentación proporcionada con el
equipo.

Para obtener información sobre directrices de seguridad, cumplimiento
de normativas, compatibilidad electromagnética, accesibilidad y temas
relacionados, consulte la Guía de cumplimiento de normativas y seguridad de
Extron, referencia 68-290-01, en el sitio Web de Extron, www.extron.com.

安全上のご注意

警告: この記号 が製品 上に表 示されている場合は、筐 体内に 絶縁 されて

いない高電 圧が流れ、感電の危険があることを示しています。

注意: この記号 が製品上に表示されている場合は、本機の取扱説明書

に 記載されている重要な操作と保守(整備)の指示についてユーザーの
注 意を喚起する もので す。

安全上のご注意、法規厳守、EMI/EMF適合性、その他の関連項目に
つ いては 、エクストロン のウェブサ イト www.extron.com よ り 『 Extron Safety
and Regulatory Compliance Guide』 (P/N 68-290-01) をご覧くださ い。

• 日本語

안전 지침 • 한국어

경고: 이 기호 가 제품에 사용될 경우, 제품의 인클로저 내에 있는

접지되지 않은 위험한 전류로 인해 사용자가 감전될 위험이 있음을
경고합니다.

주의: 이 기호 가 제품에 사용될 경우, 장비와 함께 제공된 책자에 나와

있는 주요 운영 및 유지보수(정비) 지침을 경고합니다.

안전 가이드라인, 규제 준수, EMI/EMF 호환성, 접근성, 그리고 관련 항목에
대한 자세한 내용은 Extron 웹 사이트(www.extron.com)의 Extron 안전 및
규제 준수 안내서, 68-290-01 조항을 참조하십시오.

FCC Class A Notice

This equipment has been tested and found to comply with the limits for a Class A digital
device, pursuant to part15 of the FCC rules. The ClassA limits provide reasonable
protection against harmful interference when the equipment is operated in a commercial
environment. This equipment generates, uses, and can radiate radio frequency energy and,
if not installed and used in accordance with the instruction manual, may cause harmful
interference to radio communications. Operation of this equipment in a residential area is
likely to cause interference. This interference must be corrected at the expense of the user.

NOTE: For more information on safety guidelines, regulatory compliances, EMI/EMF

compatibility, accessibility, and related topics, see the “Extron Safety and Regulatory

Compliance Guide

” on the Extron website.

Copyright

© 2016 Extron Electronics. All rights reserved.

Trademarks

All trademarks mentioned in this guide are the properties of their respective owners.

The following registered trademarks
RGBSystems, Inc. or Extron Electronics:

Extron, AVTrac, Cable Cubby, CrossPoint, DTP, eBUS, EDID Manager, EDID Minder, Flat Field, FlexOS, Global Configurator, GlobalViewer,
Hideaway, Inline, IPIntercom, IPLink, KeyMinder, LinkLicense, LockIt, MediaLink, MediaPort, NetPA, PlenumVault, PoleVault, PowerCage,
PURE3, Quantum, SoundField, SpeedMount, SpeedSwitch, SystemINTEGRATOR, TeamWork, TouchLink, V-Lock, VersaTools, VN-Matrix,
VoiceLift, WallVault, WindoWall, XTP, and XTPSystems

(SM)

Registered Service Mark

AAP, AFL (Accu-RateFrameLock), ADSP(Advanced Digital Sync Processing), Auto-Image, CableCover, CDRS(ClassDRippleSuppression),
DDSP(Digital Display Sync Processing), DMI (DynamicMotionInterpolation), DriverConfigurator, DSPConfigurator, DSVP(Digital
Sync Validation Processing), eLink, Entwine, EQIP, FastBite, FOX, FOXBOX, IP Intercom HelpDesk, MAAP, MicroDigital, ProDSP,
QS-FPC(QuickSwitch Front Panel Controller), Room Agent, Scope-Trigger, ShareLink, SIS, SimpleInstructionSet, Skew-Free, SpeedNav,
Triple-Action Switching, True4K, Vector™ 4K, WebShare, XTRA, ZipCaddy, ZipClip

: S3 Service Support Solutions

®

, registered service marks

Registered Trademarks

Trademarks

(SM)

, and trademarks

(®)

(™)

(TM)

are the property of

Conventions Used in this Guide

Notifications

The following notifications are used in this guide:

ATTENTION:

• Risk of property damage.

• Risque de dommages matériels.

NOTE: A note draws attention to important information.

TIP: A tip provides a suggestion to make working with the application easier.

Software Commands

Commands are written in the fonts shown here:

^AR Merge Scene,,Op1 scene 1,1 ^B 51 ^W^C

[01] R 0004 00300 00400 00800 00600 [02] 35 [17] [03]

E X! *X1&* X2)* X2#* X2! CE}

NOTE: For commands and examples of computer or device responses mentioned

in this guide, the character “0” is used for the number zero and “O” is the capital
letter “o.”

Computer responses and directory paths that do not have variables are written in the font
shown here:

Variables are written in slanted form as shown here:

Selectable items, such as menu names, menu options, buttons, tabs, and field names are
written in the font shown here:

Specifications Availability

Product specifications are available on the Extron website, www.extron.com.

Extron Glossary of Terms

A glossary of terms is available at http://www.extron.com/technology/glossary.aspx.

Reply from 208.132.180.48: bytes=32 times=2ms TTL=32

C:\Program Files\Extron

ping xxx.xxx.xxx.xxx —t

SOH R Data STX Command ETB ETX

From the File menu, select New.
Click the OK button.

Contents

Introduction............................................................ 1

Guide Overview .................................................. 1

Product Description ............................................ 1

Features ............................................................. 1

Application Diagram ........................................... 2

Installation Overview ........................................... 3

Panel Features ...................................................... 4

Front Panel Features ........................................... 4

Rear Panel Features ........................................... 5

Rear Panel Access ......................................... 5

Rear Panel Buttons and Connector ................ 6

Cable Routing ................................................. 9

Setup Menu .......................................................... 10

Navigation and Data Entry ................................ 10

Setup Menu System ......................................... 11

Status Submenu ........................................... 11

Network Submenu ........................................ 12

Display Submenu.......................................... 13

Audio Submenu ............................................ 14

Advanced Submenu ..................................... 15

Configuration Software ..................................... 17

Configuration Software Programs ..................... 17

Software Descriptions ................................... 17

Software Overview ........................................ 18

Software Download ...................................... 18

Software Installation ...................................... 19

Internal Web Page ............................................ 19

Web Page Access ........................................ 19

License Information ...................................... 20

Firmware Updates ........................................ 21

Reference Information ...................................... 22

Mounting .......................................................... 22

Network Port Requirements.............................. 22

Button Replacement ......................................... 22

Reset Modes .................................................... 24

Firmware Download .......................................... 25

vCCI Pro 700 TouchLink Pro Conference Room Control Interface • Contents

CCI Pro 700 TouchLink Pro Conference Room Control Interface • Contents vi

Introduction

This section contains basic information about the Extron CCI Pro 700 TouchLink Pro
Conference Room Control Interface. Topics in this section include:

• Guide Overview

• Product Description

• Features

• Application Diagram

Guide Overview

This guide contains information about installing, operating, and configuring the CCI Pro 700
TouchLink Pro Conference Room Control Interface. In this guide, the terms “CCI Pro 700”
and “interface” refer to the CCI Pro 700 TouchLink Pro Conference Room Control Interface.

Product Description

Features

The CCI Pro 700 is control system user interface optimized for conferences, collaboration,
and AV control. It supports many critical functions needed in a conference environment,
while providing a powerful and intuitive user interface for room control. The compact
CCI Pro 700 includes a 3.5" color information display, a numeric keypad, and backlit
buttons. The information display is customized using GUI Designer, and all buttons can be
configured and customized using Global Configurator Plus and Professional, and Custom
Button Builder.

• Fully configurable — Controls conference systems and AV devices from a single

interface.

• Audio, video, and Web integration — Works seamlessly with virtually any audio,

video, or Web conference solution.

• Software communication support — Supports Microsoft® Lync®, Skype®, and Skype

for Business when used in conjunction with Extron Codec Connect.

• IP Link Pro control processor compatibility — Directly communicates with any

IP Link Pro control processor via Ethernet.

• Customizable 3.5” color information display with context-dependent buttons —

Displays contact information, dialing directories, and call status.

• Six customizable function buttons — Control AV devices or call presets. Buttons

are included with labels for display on, display off, and source selection. Create custom
labels and order custom buttons by using Custom Button Builder.

• Dual color call status indicator — Shows various conference room conditions such

as microphone mute, privacy, or an incoming call.

CCI Pro 700 TouchLink Pro Conference Room Control Interface • Introduction 1

• Configurable buttons — Control critical conference functions. These backlit buttons

Projector

Ext
TL

12
To
To

for volume, navigation, call mode, keypad, room and conference functions are grouped
for easy user operation of the conference environment.

• Power over Ethernet — Allows the interface to receive power and control over a

single Ethernet cable, eliminating the need for a local power supply (PoE injector sold
separately).

• Light sensor — Adjusts screen and button brightness as the ambient room lighting

changes.

• Adjustable sleep timer — Puts the interface into Sleep mode to save energy when

not in use.

• Motion detector — Wakes the interface from Sleep mode when motion is detected

near the interface.

• Extron control system software — Fully configures the interface. GUI Designer

configures the LCD screen layout. Global Configurator Plus and Professional configures
the button functions.

• Support for Extron Control App and Extron Control for Web

• Pull-out tray — Provides easy access to reminders or system information, such as

contact numbers or system presets.

• Section 508 compliance — Meets or exceeds Section 508 accessibility standards.

Application Diagram

100-240V ~ 50-60Hz

Extron
IPCP Pro 550

IP Link Pro Control
Processor

Monday, December 16, 2013 7:04 AM

Contacts

Sources

800.633.9876

Name +-

Menu DeleteKey

Andrew

Beth

2

1

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Charlie

6

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9

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Call

Greg

Call

Harold

Kevin

Enter

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Andrew

(800) 633 - 9876

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uchLink Pro
uchpanel

Extron
CCI Pro 700

TouchLink Pro
Conference Room
Control Interface

1234

2 3 7

1 2

1

+-+-

TxRxGTxRxGTxRxGTxRxG SGSGSGSGRTSCTS

SWITCHED 12 VDC
40W MAX TOTAL

3

4

4 5 6 8

5678

+-+-

TxRxGTxRxGTxRxGTxRxGRTSCTS

SGSGSGSG

5A MAX

12 VDC

Video Window

Ethernet

Full

Privacy

Screen

Near

Zoom

End

In

1 2 3

Far

Zoom

End

Out

Camera Display Presets

DVD / VHS

AUTO IMAGE

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3

ABC

MNO

2

6

KL

,@

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_

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5

1

9

TVU

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+V

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Blu-ray Player

IR

IR

1

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Satellite Receiver

PUSH PUSH

POWER GUIDE MENU RES 480480p720p1080i 1080p

DIRECTV

INPUTS

2

3

5

4

6 7

10

9

8

OUTPUTS

2

3

5

4

6 7

10

9

8

Extron
XTP CrossPoint 1600

Modular Digital Matrix
Switcher

11

11

SELECT

12

13

13

12

PQLS HDMI OPEN/CLOSEFL OFF

14

15

14

15

Ethernet

LANLAN

Cameras

Table Microphone with Mute and Light Control

Digital I/O Control

Document
Camera

DIRECTV HD

16

16

ENTERPRESET

CONFIG

Video
Conference
Codec

Wireless
Microphones

USB

CONTROL

ESC

VIEW

PRIMARY

REDUNDANT

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I/OINPUTS

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SI 3CT LP

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Power Ampliers

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1234

MIC/LINE INPUTS

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AXP 50 C AT

Audio Expansion Processor
(Audio Expansion Typical of 5)

1

RESET

AXP 50 C AT

910

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11 1273625

8

100-240V 0.5A, 50-60Hz

XPA 2001-70V

LIMITER/PROTECT

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ATTENUATION HPF

10

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8

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18

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INPUTS

70 V OUTPUT

10V

50mA

L (SUMMED)

R

G

STANDBY

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CLASS 2 WIRING

Extron
DMP 128 C AT

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RESET

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Processor

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RS-232 IR

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10

12

8

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18
26

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OUTPUTS

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S/PDIF

Extron
XTP R HDMI

Receiver

POWER
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6

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10
12

8
6

14

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18

4
2

26

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0

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OUTPUTS

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OFF

-+-+

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RxTx

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Extron
XTP R HDMI

Receiver

100-240V 0.5A, 50-60Hz

XPA 2001-70V

70 V OUTPUT

50mA

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STANDBY

LIMITER/PROTECT

SIGNAL

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CLASS 2 WIRING

XTP R HDMI

RELAYS

1

2

RESET

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INPUTS

70 V OUTPUT

ATTENUATION HPF

10V

50mA

L (SUMMED)

R

10
12

8
6

14

G

STANDBY

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18

4
2

26

OFF

0

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Figure 1. Typical Application Diagram

CCI Pro 700 TouchLink Pro Conference Room Control Interface • Introduction 2

Installation Overview

This section contains basic installation procedures.

1. Before starting, download and install the latest versions of the following software:

• Global Configurator Plus and Professional — For configuring button actions

and functions of the interface.

NOTES:

• Global Configurator Plus and Professional operates in either Plus mode or

Professional mode.

• Global Configurator Professional access requires Extron Control

Professional certification.

• GUI Designer — For designing LCD screen layouts.

2. Obtain the following network information from your network administrator:

• DHCP status (on or off) — If DHCP is off, obtain the following:

• IP address

• Subnet mask

• Gateway

3. Mount and cable the units:
a. Mount the unit on a flat surface (see Mounting on page 22).
b. Remove the CCI Pro 700 from the base to access the rear panel connector (see

Rear Panel Access on page 5).

c. Route an Ethernet cable through the opening in the base (see Cable Routing on

page 9).

d. Connect an Ethernet cable from the network to the interface (see Rear Panel

Buttons and Connector on page 6).

NOTE: If necessary, use a power injector along the Ethernet cable run to apply

power.

e. Attach the base to the rear panel of the interface.

4. Use the setup menu to initially set up the interface (see Setup Menu on page 10).

5. Set up a configuration for the interface with Global Configurator Plus and Professional.

6. Set up a layout with GUI Designer.

7. Upload GUI Designer and Global Configurator files.

8. Verify the configuration.

CCI Pro 700 TouchLink Pro Conference Room Control Interface • Installation 3

Panel Features

B

D
E
F
G

H

I

J

K

L

N

M

C

A

This section contains enclosure features. Topics in this section include:

• Front Panel Features

• Rear Panel Features

Front Panel Features

The CCI Pro 700 comes with installed buttons for common functions (see Button

Replacement on page 22 for information on changing the buttons). However, button

functions are not assigned until configured in Global Configurator Plus and Professional (see
the Global Configurator Help file). See figure 2 for front panel features and common button
functions.

ABC

_,@

1

GHI

4

PQRS

7

*

LCD screen (see page 4)

A

Volume button (see page 4)

B

Ambient light sensor (see page 4)

C

Context buttons (see page 4)

D

Mode buttons (see page 4)

E

Dial buttons (see page 4)

F

Mic mute button (see page 4)

G

Figure 2. Front Panel Features

LCD screen — A 320x240, 3.5 inch diagonal color screen.

A

Volume button — Controls volume.

B

Ambient light sensor — Detects room lighting changes and adjusts button and

C

Context buttons — Select specific options on the bottom of the LCD screen or in the

D

Mode buttons — Configure the conference mode.

E

Dial buttons — Start or end conference calls.

F

screen illumination levels accordingly.

setup menu.

DEF

2

3

MNO

JKL

6

5

WXYZ

TUV

9

8

OPER

0

#

Number Keypad buttons (see page 5)

H

Navigation buttons (see page 5)

I

Transmit LED indicator (see page 5)

J

Function buttons (see page 5)

K

Motion sensor (see page 5)

L

Pull-out tray (see page 5)

M

Status indicator (see page 5)

N

CCI Pro 700 TouchLink Pro Conference Room Control Interface • Panel Features 4

Mic mute button — Mutes or unmutes conference room microphones (see figure 2,

G

G

Number keypad buttons — Consists of alphanumeric characters for dialing phone

H

numbers or entering values (see figure 2, H on page 4).

Navigation buttons — Navigate the setup menu. These buttons include the Up (>),

I

Down (

button (see figure 2, I on page 4).

Transmit LED indicator — Lights according to Function button activity (see figure 2,

J

J

Function buttons — Select inputs or other configurable functions (see figure 2, J on

K

page 4).

Motion sensor — Detects motion and wakes the panel from Sleep mode (see

L

figure 2, L on page 4).

Pull-out tray — Houses important information (see figure 2, M on page 4).

M

Status indicator — Lights green or red for various conference room conditions, such

N

as active conference calls or a muted microphone (see figure 2, N on page 4).

Rear Panel Features

Rear Panel Access

To access the rear panel, remove the CCI Pro 700 from the base.

1. Firmly hold the base and lift up the tab on the top of the CCI Pro 700 to dislodge the

CCI Pro 700 from the base.

on page 4).

), Left (◄), and Right (►) Navigation buttons as well as the ] Navigation

<

on page 4).

Interface

Base

Figure 3. Pulling the Tab

CCI Pro 700 TouchLink Pro Conference Room Control Interface • Panel Features 5

2. Carefully lift the CCI Pro 700 away from the base.

ABC

Figure 4. Removing the CCI Pro 700

Rear Panel Buttons and Connector

Remove the device from the base to access the rear panel features (see Rear Panel

Access on page 5).

LAN and Power over Ethernet (PoE) connector (see page 7)

A

Menu button (see page 8)

B

Reset button and LED (see page 8)

C

Figure 5. Rear Panel Features

CCI Pro 700 TouchLink Pro Conference Room Control Interface • Panel Features 6

LAN and Power over Ethernet (PoE) connector — Connect a twisted pair cable

wisted

Pins:

To a network switchTo the CCI Pro 700

A

to this RJ-45 connector (see figure 5, A on page 6). Use a straight-through Ethernet
cable to connect the interface to a switch or router. Use a crossover cable to connect
the interface directly to a computer.

The Ethernet cable can be terminated as a straight-through cable or a crossover cable
and must be properly terminated for your application (see figure 6).

• Crossover cable — Direct connection between the computer and the interface.

• Patch (straight) cable — Connection of the interface to an Ethernet LAN.

Side View

RJ-45 Connector

12345678

Insert T

Pair Wires

Straight-through Cable

(for connection to a switch, hub, or router)

End 1 End 2

Pin Wire Color Pin Wire Color

1 white-orange 1 white-orange

2 orange 2 orange

3 white-green 3 white-green

4 blue 4 blue

5 white-blue 5 white-blue

6 green 6 green

7 white-brown 7 white-brown

8 brown 8 brown

Pin Wire Color Pin Wire Color

1 white-orange 1 white-green

2 orange 2 green

3 white-green 3 white-orange

4 blue 4 blue

5 white-blue 5 white-blue

6 green 6 orange

7 white-brown 7 white-brown

8 brown 8 brown

Crossover Cable

(for direct connection to a PC)

End 1 End 2

Figure 6. RJ-45 Connector Pinout Tables

Plug one end of the cable into the RJ-45 connector and the other end into a network
switch, hub, or router that is connected to an Ethernet LAN or the Internet. An Extron
IP Link Pro control interface must also be connected to the same network domain.

The network port has two LEDs. The green LED lights when a network connection is
established. The yellow LED blinks when data is passed to or from the interface.

ATTENTION: The CCI Pro 700 is Power over Ethernet (PoE IEEE 802.1af, class 3)

compliant. Do not connect power before reading the Attention notification on

page 8.

ATTENTION : Le CCI Pro 700 est compatible avec l’alimentation POE via Ethernet

(PoE 802.3af, classe 3). Ne branchez pas de sources d’alimentation externes
avant d’avoir lu les mises en garde sur page8.

NOTE: Power over Ethernet is required to power the device.

To use a power injector, connect a straight-through Ethernet cable to the power supply
and a switch or router. This cable carries network information from the switch or router
to the power injector input. Connect a second straight-through cable between the
power injector and the CCI Pro 700 to carry the network information and 48 VDC from
the power injector to the interface. Connect the IEC power cord to a convenient 100
VAC to 240 VAC, 50-60 Hz power source.

The figure below shows the Extron XTP PI 100. Your power injector may look different.

100-240V ~ 50-60Hz

0.4A MAX

XTP

XTP PWR

PWR

Figure 7. Connecting the Power Injector

CCI Pro 700 TouchLink Pro Conference Room Control Interface • Panel Features 7

ATTENTION:

• The CCI Pro 700 is intended for connection to a Power over Ethernet circuit for

intra-building use only and are considered to be part of a Network Environment
0 per IEC TR62101.

• Le CCI Pro 700 est conçu pour une connexion à un circuit PoE pour une

utilisation intérieure seulement et est considéré comme faisant partie d’un
environnement réseau 0 par IECTR62101.

• This product is intended for use with a UL Listed power source marked

“Class 2” or “LPS” and rated 48 VDC (PoE), minimum 0.35 A.

• Ce produit est destiné à une utilisation avec une source d’alimentation listéeUL

avec l’appellation «Classe2» ou «LPS» et normée 48Vcc (PoE), 0,35A
minimum.

• Power over Ethernet (PoE) is intended for indoor use only. It is to be connected

only to networks or circuits that are not routed to the outside plant or building.

• L’alimentation via Ethernet (PoE) est destinée à une utilisation en intérieur

uniquement. Elle doit être connectée seulement à des réseaux ou des circuits
qui ne sont pas routés au réseau ou au bâtiment extérieur.

• The installation must always be in accordance with the applicable provisions of

National Electrical Code ANSI/NFPA 70, article 725 and the Canadian Electrical
Code part 1, section 16.

• Cette installation doit toujours être en accord avec les mesures qui s’applique

au National Electrical Code ANSI/NFPA70, article725, et au Canadian
Electrical Code, partie1, section16.

• The power supply shall not be permanently fixed to building structure or similar

structure.

• La source d’alimentation ne devra pas être fixée de façon permanente à une

structure de bâtiment ou à une structure similaire.

Menu button — Press this button (see figure 5, B on page 6) to open the setup

B

menu on the LCD screen (see Setup Menu on page 10). To access the recessed
button, use an Extron Tweeker or small screwdriver.

Reset button and LED — Press this button (see figure 5, C on page 6) to reset the

C

CCI Pro 700 (see Reset Modes on page 24). To access the recessed button, use an
Extron Tweeker or small screwdriver.

CCI Pro 700 TouchLink Pro Conference Room Control Interface • Panel Features 8

Cable Routing

1. Remove the CCI Pro 700 from the base (see Rear Panel Access on page 5).

2. Pull the twisted pair cable through the opening at the bottom of the base (see figure 8).

Figure 8. Routing Cable through the Base Opening

3. Connect the cable to the LAN and PoE connector (see figure 5, A on page 6)

4. Route the cable around the guides of the CCI Pro 700 as shown in figure 9.

Figure 9. Routing Cable along the Rear Panel

5. Reattach the CCI Pro 700 to the base.

CCI Pro 700 TouchLink Pro Conference Room Control Interface • Panel Features 9

Setup Menu

This section contains basic setup information using the setup menu system. Topics in this
section include:

• Navigation and Data Entry

• Setup Menu System

Navigation and Data Entry

Menu button — Press the Menu button (see figure 5, B on page 6) to access or exit the
setup menu.

Directional Navigation buttons — Press the Up (>), Down (<), Left (◄), and Right ( ►)

Navigation buttons (see figure 2,

screen. When in a text field, press the Left and Right buttons to move the cursor. When
adjusting numeric values, Press the Up and Down buttons to increase or decrease the value
by one step respectively. Holding either button changes the values at an increased rate.

] Navigation button — Press the ] Navigation button (see figure 2,

item.
Context buttons — Press the context button (see figure 2, C) directly below options

displayed in the bottom menu of the LCD screen (see figure 2, A) to perform additional
actions.

Keypad — Press the alphanumeric keypad buttons (see figure 2, H) to set values.
Numbers or letters can be entered depending on the fields. To enter numeric values, press
the desired number keypad button.

on page 4) to move between elements on the LCD

I

) to select an

I

NOTE: If letters or numbers can be entered into the same field, pressing the same

keypad button in succession may change a number to a letter. To enter the same
number multiple times in a row, pause between button presses.

To enter letters, note the groups of letters on the keypad buttons and press the button
repeatedly until the desired letter appears on the LCD screen.

CCI Pro 700 TouchLink Pro Conference Room Control Interface • Setup Menu 10

Setup Menu System

The setup menu contains four submenus for configuring the CCI Pro 700 and one to display
information about the CCI Pro 700. The available submenus include:

• Status Submenu

• Network Submenu

• Display Submenu

• Audio Submenu

• Advanced Submenu

To navigate between submenus, press the
submenu and press the

] Navigation button to select it.

or < Navigation button to highlight a

>

Status Submenu

By default, this submenu is displayed after first pressing the Menu button on the rear panel.
It is read-only and provides basic information about the CCI Pro 700.

Figure 10. Status Submenu

• Model name — Displays the model name of the interface.

• Part number — Displays the part number of the interface.

• Firmware version — Displays the current firmware version.

• Power over Ethernet status — Displays the status of the power over Ethernet

feature.

CCI Pro 700 TouchLink Pro Conference Room Control Interface • Setup Menu 11

Network Submenu

This submenu contains options to configure network settings. Network settings can be
assigned automatically with Dynamic Host Configuration Protocol (DHCP) or manually by
specifying an IP address, subnet mask, gateway address, and Domain Name Server (DNS)
IP address obtained from the network administrator. To finalize pending changes, press the

Context button directly below Apply. To cancel pending changes, click the Context button

directly below Main.

Figure 11. Network Submenu — Page 1

• DHCP mode — Press the ◄ or ► Navigation button to enable or disable DHCP (the

default is disabled). When enabled, only the host name can be changed.

• Hostname — If DHCP mode is enabled, press the ] Navigation button to edit the

host name (63 character maximum). Use the ◄ and ► Navigation buttons to move
the cursor position and the Keypad to enter values.

NOTE: Use the # Keypad button to enter a dash (-) character.

• IP address — Press the ] Navigation button to edit the IP address. Use the ◄ and

► Navigation buttons to move the cursor position and the Keypad to enter values.

The range is 0.0.0.0 to 255.255.255.255 (the default is 192.168.254.251).

NOTE: Use the * Keypad button to enter a period (.) character.

• Subnet mask — Press the ] Navigation button to edit the subnet mask. Use the

◄ and ► Navigation buttons to move the cursor position and the Keypad to enter
values. The range is 0.0.0.0 to 255.255.255.255 (the default is 255.255.255.0).

NOTE: Use the * Keypad button to enter a period (.) character.

• Gateway address — Press the ] Navigation button to edit the gateway address.

Use the ◄ and ►

Navigation buttons to move the cursor position and the Keypad to

enter values. The range is 0.0.0.0 to 255.255.255.255 (the default is 0.0.0.0).

NOTE: Use the * Keypad button to enter a period (.) character.

CCI Pro 700 TouchLink Pro Conference Room Control Interface • Setup Menu 12

Figure 12. Network Submenu — Page 2

• DNS (IP) — Press the ] Navigation button to edit the DNS address. Use the

◄ and ► Navigation buttons to move the cursor position and the Keypad to enter
values. The range is 0.0.0.0 to 255.255.255.255 (the default is 127.0.0.1).

• Domain name — Displays the domain name.

• MAC address — Displays the MAC hardware address of the interface.

Display Submenu

This submenu contains settings to adjust the display and sleep timer.

Figure 13. Display Submenu

• Auto Brightness mode — Press the ◄ or ► Navigation button to enable or disable

the Auto Brightness feature. When enabled, the LCD screen and button illumination
levels are automatically adjusted to the amount of ambient room light.

• Brightness level — Press the ◄ and ► Navigation buttons to select the brightness

level of the LCD screen. When this is set, the Auto Brightness feature is disabled.

• Sleep Timer mode — Press the ◄ or ► Navigation button to enable or disable

Sleep mode. Sleep mode activates after a certain amount of time of inactivity passes.
The time is determined by the Sleep Timeout setting.

To deactivate Sleep mode after it has been activated, perform one of the following:

• Press a button on the front panel.

• With Wake on Motion mode enabled, make a motion near the device.

CCI Pro 700 TouchLink Pro Conference Room Control Interface • Setup Menu 13

• Sleep Timeout time — Press the ◄ and ► Navigation buttons to select the amount

• Wake on Motion mode — Press the ◄ or ► Navigation button to enable or disable

Audio Submenu

This submenu contains options to adjust all audio settings.

Figure 14. Audio Submenu

of time of inactivity required to activate Sleep mode.

Wake on Motion mode. When enabled, the device deactivates Sleep mode when
motion is detected near the device.

• Master volume — Press the ◄ and ► Navigation buttons to set the output volume.

The other volume settings are relative to the master volume. The master volume range is
0-100%. The default value is 80%.

• Click volume — Press the ◄ and ► Navigation buttons to set the audio level of

button presses. The click volume range is 0-100% of the master volume. The default
value is 80%.

• Sound volume — Press the ◄ and ► Navigation buttons to set the audio level of

playback audio. The sound volume range is 0-100% of the master volume. The default
value is 80%.

CCI Pro 700 TouchLink Pro Conference Room Control Interface • Setup Menu 14

Advanced Submenu

This submenu contains options to set a menu lock out PIN number and display GUI projects
and system information.

Figure 15. Advanced Submenu — Page 1

• Menu PIN mode — Press the ◄ or ► Navigation button to enable or disable the

use of a PIN number to access the setup menu.

• Set PIN number — Press the ] Navigation button to open the Enter New Pin

submenu. Press the Keypad buttons to enter a new four digit PIN number (see
figure 16).

Figure 16. Enter New Menu Pin Submenu

• Controller IP address — Displays the IP address of the connected controller.

CCI Pro 700 TouchLink Pro Conference Room Control Interface • Setup Menu 15

Figure 17. Advanced Submenu — Page 2

• Name — Displays the name of the loaded Global Configurator file.

• Version — Displays the Global Configurator version number.

• Creation date — Displays the date the Global Configurator file was created in the

format: MM/dd/yyyy hh:mm:ss, where MM is the month and mm is the minutes.

• Revision date — Displays the date the Global Configurator file was last modified in the

format: MM/dd/yyyy hh:mm:ss, where MM is the month and mm is the minutes.

• Project resolution — Displays the resolution in the format: [width]x[height].

Figure 18. Advanced Submenu — Page 3

• Name — Displays the name of the loaded GUI Designer file.

• Version — Displays the GUI Designer version number.

• Creation date — Displays the date the GUI Designer file was created in the format:

MM/dd/yyyy hh:mm:ss, where MM is the month and mm is the minutes.

• Revision date — Displays the date the GUI Designer file was last modified in the

format: MM/dd/yyyy hh:mm:ss, where MM is the month and mm is the minutes.

• Project resolution — Displays the resolution in the format: [width]x[height].

CCI Pro 700 TouchLink Pro Conference Room Control Interface • Setup Menu 16

Configuration Software

This section contains basic information about downloading and installing GUI Designer,
Global Configurator Plus and Professional, and Toolbelt, as well as basic information about
using them. For more information on the programs, see their respective help files. Topics in
this section include:

• Configuration Software Programs

• Internal Web Page

Configuration Software Programs

Software Descriptions

GUI Designer

Use the GUI Designer software to design the LCD screen layout for the CCI Pro 700. See
the GUI Designer Help file for more information about the software.

The LCD screen is 3.5” with a resolution of 320x240.

Global Configurator Plus and Professional

Use the Global Configurator Plus and Professional software to set up and configure
the control processor and the interface. See the Global Configurator Help file for more
information about the software.

NOTES:

• An Extron Insider account is required to download Global Configurator Plus and

Professional.

• Global Configurator Professional access requires Extron Control Professional

certification.

Toolbelt

Use the Toolbelt software for device discovery, device information, firmware updates,
and configuration of network settings, system utilities, and user management for the
CCI Pro 700.

CCI Pro 700 TouchLink Pro Conference Room Control CCI Pro 700 • Configuration Software 17

Software Overview

To design a graphical user interface (GUI) for the CCI Pro 700 and configure button
functions, perform the following steps:

1. Download and install GUI Designer and Global Configurator Plus and Professional to a

computer connected to the same network as the control processor and CCI Pro 700
(see Software Download on page 18 and Software Installation on page 19).

2. Design and build the layout of the text and graphics using GUI Designer.

3. Import the layout or project to Global Configurator Plus and Professional.

4. Assign functions to the text, graphics, and front panel buttons using Global Configurator

Plus and Professional.

5. Build and upload the project to the control processor and interface.

Software Download

The programs can be downloaded from the Extron website (www.extron.com).

NOTE: An Extron Insider account is required to download Global Configurator Plus and

Professional.

Figure 19. Software Download

1. Go to the Extron website.

2. Click the Download tab (see figure 19, 1).

3. On the left sidebar, click the Software link (2).

TIP: If Global Configurator Plus and Professional, GUI Designer, or Toolbelt are

featured in the left sidebar or the software Download Center page, click the
associated link to go to the individual product page. Click the Download button
and skip steps 4 and 5.

CCI Pro 700 TouchLink Pro Conference Room Control Interface • Configuration Software 18

4. Navigate to Global Configurator Plus and Professional, GUI Designer, or Toolbelt.

5. Click the Download link to the right of the desired software.

6. If requested, submit any required information to start the download. Note where the file

Software Installation

1. Open the software executable (.exe) file.

2. Follow the instructions that appear on the screen. By default, the installation creates a

Internal Web Page

The CCI Pro 700 internal Web page displays connection information along with other data.

is saved.

NOTE: An Extron Insider account is required.

directory in the Program Files or Program Files (x86) folder.

Figure 20. CCI Pro 700 Web Page

Web Page Access

In a Web browser, enter the device IP address. If the CCI Pro 700 is password-protected,
enter the interface username and password.

NOTE: The interface has the following default login credentials:

• Username = admin

• Password = extron

CCI Pro 700 TouchLink Pro Conference Room Control Interface • Configuration Software 19

License Information

The interface uses various licensed third-party software packages during operation. To view
details about third-party packages and associated licensing, perform the following:

1. In the General Status panel, click the License Information button. The License

Information

dialog box opens.

Figure 21. License Information Dialog Box

For a list of license packages, see the Network Ports and License Information guide on
the Extron website.

2. To view a copy of a listed package license, click the link in the License column of the

desired package. A copy of the package license opens in a separate page.

3. Click the Close button to close the dialog box.

CCI Pro 700 TouchLink Pro Conference Room Control Interface • Configuration Software 20

Firmware Updates

To upload firmware to the CCI Pro 700, use the internal Web page or the Toolbelt software.
For information on Toolbelt, see the Toolbelt Help file. To upload firmware to the CCI Pro 700
with the internal Web page, perform the following:

1. If necessary, download new firmware to a computer on the same network as the

CCI Pro 700 (see Firmware Download on page 26).

2. Open the internal Web page in a Web browser (see Web Page Access on page 19).

3. In the Firmware Uploader panel, click the Browse button. The File Upload dialog

box opens.

NOTE: Valid firmware files have a .eff file extension.

4. Navigate to the file location and select the applicable firmware file.

5. Click the Open button. The dialog box closes.

6. Click the Upload button.

CCI Pro 700 TouchLink Pro Conference Room Control Interface • Configuration Software 21

Reference Information

This section contains reference information. Topics in this section include:

• Mounting

• Network Port Requirements

• Button Replacement

• Reset Modes

• Firmware Download

Mounting

The CCI Pro 700 can be placed on a flat surface like a tabletop.

Network Port Requirements

See the Network Ports and License Information guide on the Extron website.

Button Replacement

The six Function buttons (see figure 2, K on page 4) and Mode buttons (see figure 2, E
on page 4) come installed in the CCI Pro 700, but any or all of these buttons can be
replaced if they are assigned different functions when the device is customized.

The interface ships with the following default set of buttons installed:

• Redial and Conference (Mode buttons)

• Display On (Function button)

• Display Off (Function button)

• PC (Function button)

• Laptop (Function button)

• Video (Function button)

• Display Mute (Function button)

The interface also ships with the following replacement buttons:

• Audio and Video (Mode buttons)

• Two blanks (Function buttons)

Additional replacement buttons come in pre-packaged kits or can be ordered individually.
For a complete list of available options, see www.extron.com.

CCI Pro 700 TouchLink Pro Conference Room Control Interface • Reference Information 22

To replace button labels, perform the following:

1. Remove the CCI Pro 700 from the base (see Rear Panel Access on page 5).

2. Disconnect power from the CCI Pro 700.

3. Remove the seven screws from the rear panel.

Figure 22. Rear Panel Screws

4. Remove the front panel.

5. Place the front panel face down and remove the desired buttons.

Remove Buttons

Figure 23. Button Replacement (Function Buttons)

6. Insert the replacement buttons.

NOTE: Ensure the buttons are positioned correctly. Align the rubber pegs on the

buttons with the holes on the back of the front panel to temporarily hold the
buttons in place.

7. Reconnect the front panel with the same seven screws removed in step 3.

8. Reconnect the power to the CCI Pro 700.

9. Reattach the CCI Pro 700 to the base.

CCI Pro 700 TouchLink Pro Conference Room Control Interface • Reference Information 23

Reset Modes

The recessed Reset button (see figure 5, C on page 6) on the rear panel resets the
interface according to the table below. If necessary remove the interface from the base (see

Rear Panel Access on page 5). Use an Extron Tweeker or small screwdriver to press and

release the button.

Reset Mode Summary

Mode Purpose/Notes Activation Result

Use this mode to revert
to the factory default
version if incompatibility
issues arise with
user-loaded firmware.

Factory Firmware

Hold in the recessed Reset button
for 30 seconds while applying
power to the interface.

NOTE: After a factory firmware

reset, update the device with
the latest firmware version. DO
NOT operate with the firmware
version that results from this
mode reset. This temporarily
resets the device to factory
default until power is recycled.
To use factory default firmware,
upload that version again.

The device reverts to the factory default
firmware.

• Firmware reverts to the factory default

for a single power cycle.

• All user files and settings (drivers,

audio and video adjustments, IP
settings, and so on) are maintained.

NOTE: If you do not want to update

the firmware or perform this reset by
mistake, cycle power to the device
to return to the firmware version
running prior to the reset.

Use this mode to reset
all IP settings back to
factory defaults.

Reset IP Settings

Use this mode to
restart with default
configuration.

Defaults

Reset to Factory

Hold down the Reset button until
the Reset LED blinks two times
(over approximately 6 seconds).
Then, press Reset momentarily
(<1 second).

Hold down the Reset button until
the Power LED blinks 3 times (over
approximately 9 seconds). Then,
press Reset momentarily
(<1 second).

IP settings revert to factory defaults.

• DHCP turns off.

• IP address is set to 192.168.254.251.

• Subnet mask is set to 255.255.255.0.

• Gateway address is set to 0.0.0.0.

• All other IP settings (for example,

domain and hostname) are set to
factory default values.

• Reset LED blinks three times in quick

succession during reset.

The device reverts to the factory defaults
except for firmware.

• IP settings reset as detailed above.

• All user configurations reset to default

values including IP settings and
real-time adjustments.

• All user-loaded files are deleted.

• The Reset LED blinks four times in

quick succession during the reset.

CCI Pro 700 TouchLink Pro Conference Room Control Interface • Reference Information 24

Firmware Download

Figure 24. Downloading Firmware from the Extron Website

1. On the Extron website, click the Download tab (1).

2. From the left sidebar, click the Firmware link (2).

3. Navigate to the CCI Pro 700.

4. Ensure the available firmware version is a later version than the current one on the

device.

NOTE: The firmware release notes provide details about the changes between

different firmware versions. The file can be downloaded from the same page as the

5. Click the Download link to the right of the desired device.

6. Submit required information to start the download. Note where the file is saved.

7. From the save location, open the executable (.exe) file.

8. Follow the instructions on the Installation Wizard screens to install the new firmware on

9. See Firmware Updates on page 21 for firmware installation considerations.

firmware.

the computer. A Release Notes file, giving information on what has changed in the new
firmware version, and a set of instructions for updating the firmware are also loaded.

CCI Pro 700 TouchLink Pro Conference Room Control Interface • Reference Information 25

Extron Warranty

Extron Electronics warrants this product against defects in materials and workmanship for a period of three years
from the date of purchase. In the event of malfunction during the warranty period attributable directly to faulty
workmanship and/or materials, Extron Electronics will, at its option, repair or replace said products or components,
to whatever extent it shall deem necessary to restore said product to proper operating condition, provided that it is
returned within the warranty period, with proof of purchase and description of malfunction to:

USA, Canada, South America,
and Central America:

Extron Electronics
1230 South Lewis Street
Anaheim, CA 92805
U.S.A.

Europe and Africa:

Extron Europe
Hanzeboulevard 10
3825 PH Amersfoort
The Netherlands

Japan:

Extron Electronics, Japan
Kyodo Building, 16 Ichibancho
Chiyoda-ku, Tokyo 102-0082
Japan

China:

Extron China
686 Ronghua Road
Songjiang District
Shanghai 201611
China

Asia:

Extron Asia Pte Ltd
135 Joo Seng Road, #04-01
PM Industrial Bldg.
Singapore 368363

Middle East:

Extron Middle East
Dubai Airport Free Zone
F13, PO Box 293666
United Arab Emirates, Dubai

Singapore

This Limited Warranty does not apply if the fault has been caused by misuse, improper handling care, electrical
or mechanical abuse, abnormal operating conditions, or if modifications were made to the product that were not
authorized by Extron.

NOTE: If a product is defective, please call Extron and ask for an Application Engineer to receive an RA (Return

Authorization) number. This will begin the repair process.

USA: 714.491.1500 or 800.633.9876 Europe: 31.33.453.4040
Asia: 65.6383.4400 Japan: 81.3.3511.7655

Units must be returned insured, with shipping charges prepaid. If not insured, you assume the risk of loss or damage
during shipment. Returned units must include the serial number and a description of the problem, as well as the
name of the person to contact in case there are any questions.

Extron Electronics makes no further warranties either expressed or implied with respect to the product and its quality,
performance, merchantability, or fitness for any particular use. In no event will Extron Electronics be liable for direct,
indirect, or consequential damages resulting from any defect in this product even if Extron Electronics has been
advised of such damage.

Please note that laws vary from state to state and country to country, and that some provisions of this warranty may
not apply to you.

Extron Headquarters

+1.800.633.9876 (Inside USA/Canada Only)

Extron USA - West Extron USA - East
+1.714.491.1500 +1.919.850.1000
+1.714.491.1517 FAX [phone] FAX

Extron Europe

+800.3987.6673
(Inside Europe Only)

+31.33.453.4040
+31.33.453.4050 FAX

© 2016 Extron Electronics All rights reserved. www.extron.com

Extron Asia

+65.6383.4400
+65.6383.4664 FAX

Extron Japan

+81.3.3511.7655
+81.3.3511.7656 FAX

Extron China

+86.21.3760.1568
+86.21.3760.1566 FAX

Extron Middle East

+971.4.299.1800
+971.4.299.1880 FAX

Extron Australia

+61.8.8351.2188
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1800.3070.3777
Inside India Only

+91.80.3055.3777
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