Extron electronic SCP 226, SCP 104 User Manual

User Guide

SCP 226 and SCP 104 Series

System Control Panels

68-959-01 Rev. F

07 12

Precautions

Safety Instructions • English

This symbol is intended to alert the user of important
operating and maintenance (servicing) instructions in the
literature provided with the equipment.

This symbol is intended to alert the user of the presence
of uninsulated dangerous voltage within the product’s
enclosure that may present a risk of electric shock.

Caution

Read Instructions • Read and understand all safety and operating

instructions before using the equipment.

Retain Instructions • The safety instructions should be kept for

future reference.

Follow Warnings • Follow all warnings and instructions marked

on the equipment or in the user information.

Avoid Attachments • Do not use tools or attachments that are

not recommended by the equipment manufacturer because
they may be hazardous.

Consignes de Sécurité • Français

Ce symbole sert à avertir l’utilisateur que la
documentation fournie avec le matériel contient des
instructions importantes concernant l’exploitation et la
maintenance (réparation).

Ce symbole sert à avertir l’utilisateur de la présence dans
le boîtier de l’appareil de tensions dangereuses non
isolées posant des risques d’électrocution.

Attention

Lire les instructions • Prendre connaissance de toutes les

consignes de sécurité et d’exploitation avant d’utiliser le
matériel.

Conserver les instructions • Ranger les consignes de sécurité afin

de pouvoir les consulter à l’avenir.

Respecter les avertissements • Observer tous les avertissements

et consignes marqués sur le matériel ou présentés dans la
documentation utilisateur.

Eviter les pièces de xation • Ne pas utiliser de pièces de xation

ni d’outils non recommandés par le fabricant du matériel car cela
risquerait de poser certains dangers.

Sicherheitsanleitungen • Deutsch

Dieses Symbol soll dem Benutzer in der im Lieferumfang
enthaltenen Dokumentation besonders wichtige
Hinweise zur Bedienung und Wartung (Instandhaltung)
geben.

Dieses Symbol soll den Benutzer darauf aufmerksam
machen, daß im Inneren des Gehäuses dieses Produktes
gefährliche Spannungen, die nicht isoliert sind und die
einen elektrischen Schock verursachen können, herrschen.

Achtung

Lesen der Anleitungen • Bevor Sie das Gerät zum ersten

Mal verwenden, sollten Sie alle Sicherheits-und
Bedienungsanleitungen genau durchlesen und verstehen.

Aufbewahren der Anleitungen • Die Hinweise zur elektrischen

Sicherheit des Produktes sollten Sie aufbewahren, damit Sie im
Bedarfsfall darauf zurückgreifen können.

Befolgen der Warnhinweise • Befolgen Sie alle

Warnhinweise und Anleitungen auf dem Gerät oder in der
Benutzerdokumentation.

Keine Zusatzgeräte • Verwenden Sie keine Werkzeuge oder

Zusatzgeräte, die nicht ausdrücklich vom Hersteller empfohlen
wurden, da diese eine Gefahrenquelle darstellen können.

Instrucciones de seguridad • Español

Este símbolo se utiliza para advertir al usuario sobre
instrucciones importantes de operación y mantenimiento
(o cambio de partes) que se desean destacar en el
contenido de la documentación suministrada con
los equipos.

Este símbolo se utiliza para advertir al usuario sobre
la presencia de elementos con voltaje peligroso sin
protección aislante, que puedan encontrarse dentro
de la caja o alojamiento del producto, y que puedan
representar riesgo de electrocución.

Precaucion

Leer las instrucciones • Leer y analizar todas las instrucciones de

operación y seguridad, antes de usar el equipo.

Conservar las instrucciones • Conservar las instrucciones de

seguridad para futura consulta.

Obedecer las advertencias • Todas las advertencias e instrucciones

marcadas en el equipo o en la documentación del usuario,
deben ser obedecidas.

Evitar el uso de accesorios • No usar herramientas o accesorios

que no sean especificamente recomendados por el fabricante,
ya que podrian implicar riesgos.

Warning

Power sources • This equipment should be operated only from the

power source indicated on the product. This equipment is intended
to be used with a main power system with a grounded (neutral)
conductor. The third (grounding) pin is a safety feature, do not
attempt to bypass or disable it.

Power disconnection • To remove power from the equipment safely,

remove all power cords from the rear of the equipment, or the
desktop power module (if detachable), or from the power source
receptacle (wall plug).

Power cord protection • Power cords should be routed so that they

are not likely to be stepped on or pinched by items placed upon or
against them.

Servicing • Refer all servicing to qualified service personnel. There

are no user-serviceable parts inside. To prevent the risk of shock,
do not attempt to service this equipment yourself because opening
or removing covers may expose you to dangerous voltage or other
hazards.

Slots and openings • If the equipment has slots or holes in the enclosure,

these are provided to prevent overheating of sensitive components
inside. These openings must never be blocked by other objects.

Lithium battery • There is a danger of explosion if battery is

incorrectly replaced. Replace it only with the same or equivalent
type recommended by the manufacturer. Dispose of used batteries
according to the manufacturer’s instructions.

Avertissement

Alimentations• Ne faire fonctionner ce matériel qu’avec la source

d’alimentation indiquée sur l’appareil. Ce matériel doit être utilisé
avec une alimentation principale comportant un fil de terre (neutre).
Le troisième contact (de mise à la terre) constitue un dispositif de
sécurité : n’essayez pas de la contourner ni de la désactiver.

Déconnexion de l’alimentation• Pour mettre le matériel hors tension sans

danger, déconnectez tous les cordons d’alimentation de l’arrière de
l’appareil ou du module d’alimentation de bureau (s’il est amovible) ou
encore de la prise secteur.

Protection du cordon d’alimentation • Acheminer les cordons

d’alimentation de manière à ce que personne ne risque de marcher
dessus et à ce qu’ils ne soient pas écrasés ou pincés par des objets.

Réparation-maintenance • Faire exécuter toutes les interventions de

réparation-maintenance par un technicien qualifié. Aucun des éléments
internes ne peut être réparé par l’utilisateur. Afin d’éviter tout danger
d’électrocution, l’utilisateur ne doit pas essayer de procéder lui-même
à ces opérations car l’ouverture ou le retrait des couvercles risquent de
l’exposer à de hautes tensions et autres dangers.

Fentes et orices • Si le boîtier de l’appareil comporte des fentes ou des

orifices, ceux-ci servent à empêcher les composants internes sensibles
de surchauffer. Ces ouvertures ne doivent jamais être bloquées par
des objets.

Lithium Batterie • Il a danger d’explosion s’ll y a remplacment incorrect de

la batterie. Remplacer uniquement avec une batterie du meme type ou
d’un ype equivalent recommande par le constructeur. Mettre au reut
les batteries usagees conformement aux instructions du fabricant.

Vorsicht

Stromquellen • Dieses Gerät sollte nur über die auf dem Produkt

angegebene Stromquelle betrieben werden. Dieses Gerät wurde für

eine Verwendung mit einer Hauptstromleitung mit einem geerdeten

(neutralen) Leiter konzipiert. Der dritte Kontakt ist für einen
Erdanschluß, und stellt eine Sicherheitsfunktion dar. Diese sollte nicht
umgangen oder außer Betrieb gesetzt werden.

Stromunterbrechung • Um das Gerät auf sichere Weise vom Netz zu

trennen, sollten Sie alle Netzkabel aus der Rückseite des Gerätes, aus

der externen Stomversorgung (falls dies möglich ist) oder aus der
Wandsteckdose ziehen.

Schutz des Netzkabels • Netzkabel sollten stets so verlegt werden, daß

sie nicht im Weg liegen und niemand darauf treten kann oder Objekte
darauf- oder unmittelbar dagegengestellt werden können.

Wartung • Alle Wartungsmaßnahmen sollten nur von qualiziertem

Servicepersonal durchgeführt werden. Die internen Komponenten des

Gerätes sind wartungsfrei. Zur Vermeidung eines elektrischen Schocks

versuchen Sie in keinem Fall, dieses Gerät selbst öffnen, da beim
Entfernen der Abdeckungen die Gefahr eines elektrischen Schlags
und/oder andere Gefahren bestehen.

Schlitze und Öffnungen • Wenn das Gerät Schlitze oder Löcher im

Gehäuse aufweist, dienen diese zur Vermeidung einer Überhitzung

der empfindlichen Teile im Inneren. Diese Öffnungen dürfen niemals
von anderen Objekten blockiert werden.

Litium-Batterie • Explosionsgefahr, falls die Batterie nicht richtig ersetzt

wird. Ersetzen Sie verbrauchte Batterien nur durch den gleichen
oder einen vergleichbaren Batterietyp, der auch vom Hersteller
empfohlen wird. Entsorgen Sie verbrauchte Batterien bitte gemäß den
Herstelleranweisungen.

Advertencia

Alimentación eléctrica • Este equipo debe conectarse únicamente a

la fuente/tipo de alimentación eléctrica indicada en el mismo. La
alimentación eléctrica de este equipo debe provenir de un sistema
de distribución general con conductor neutro a tierra. La tercera
pata (puesta a tierra) es una medida de seguridad, no puentearia ni
eliminaria.

Desconexión de alimentación eléctrica • Para desconectar con seguridad

la acometida de alimentación eléctrica al equipo, desenchufar
todos los cables de alimentación en el panel trasero del equipo, o
desenchufar el módulo de alimentación (si fuera independiente), o
desenchufar el cable del receptáculo de la pared.

Protección del cables de alimentación • Los cables de alimentación

eléctrica se deben instalar en lugares donde no sean pisados ni
apretados por objetos que se puedan apoyar sobre ellos.

Reparaciones/mantenimiento • Solicitar siempre los servicios técnicos

de personal calificado. En el interior no hay partes a las que el
usuario deba acceder. Para evitar riesgo de electrocución, no intentar
personalmente la reparación/mantenimiento de este equipo, ya que al
abrir o extraer las tapas puede quedar expuesto a voltajes peligrosos
u otros riesgos.

Ranuras y aberturas • Si el equipo posee ranuras o orificios en su caja/

alojamiento, es para evitar el sobrecalientamiento de componentes
internos sensibles. Estas aberturas nunca se deben obstruir con otros
objetos.

Batería de litio • Existe riesgo de explosión si esta batería se coloca en

la posición incorrecta. Cambiar esta batería únicamente con el mismo
tipo (o su equivalente) recomendado por el fabricante. Desachar las
baterías usadas siguiendo las instrucciones del fabricante.

安全须知 • 中文

这个符号提示用户该设备用户手册中
有重要的操作和维护说明。

这个符号警告用户该设备机壳内有暴

露的危险电压，有触电危险。

注意

阅读说明书 • 用户使用该设备前必须阅读并理

解所有安全和使用说明。

保存说明书 • 用户应保存安全说明书以备将来使

用。

遵守警告 • 用户应遵守产品和用户指南上的所有安

全和操作说明。

避免追加 • 不要使用该产品厂商没有推荐的工具或

追加设备，以避免危险。

FCC Class A Notice

This equipment has been tested and found to comply with
the limits for a Class A digital device, pursuant to part 15 of
the FCC rules. The Class A limits provide reasonable protection
against harmful interference when the equipment is operated
in a commercial environment. This equipment generates, uses,
and can radiate radio frequency energy and, if not installed
and used in accordance with the instruction manual, may cause
harmful interference to radio communications. Operation
of this equipment in a residential area is likely to cause
interference; the user must correct the interference at his own
expense.

警告

电源 • 该设备只能使用产品上标明的电源。 设备

必须使用有地线的供电系统供电。 第三条线
（地线）是安全设施，不能不用或跳过。

拔掉电源 • 为安全地从设备拔掉电源，请拔掉所有设备后

或桌面电源的电源线，或任何接到市电系统的电源线。

电源线保护 • 妥善布线， 避免被踩踏，或重物挤压。
维护 • 所有维修必须由认证的维修人员进行。 设备内部没

有用户可以更换的零件。为避免出现触电危险不要自己
试图打开设备盖子维修该设备。

通风孔 • 有些设备机壳上有通风槽或孔，它们是用来防止

机内敏感元件过热。 不要用任何东西挡住通风孔。

锂电池 • 不正确的更换电池会有爆炸的危险。 必须使用与

厂家推荐的相同或相近型号的电池。 按照生产厂的建
议处理废弃电池。

NOTE: This unit was tested with shielded I/O cables on the

peripheral devices. Shielded cables must be used to
ensure compliance with FCC emissions limits.

For more information on safety guidelines,
regulatory compliances, EMI/EMF compatibility,
accessibility, and related topics, see the “Extron

Safety and Regulatory Compliance Guide” on the

Extron website.

Conventions Used in this Guide

Notifications the following are used:

WARNING: Risk of physical injury. A warning indicates a

situation that has the potential to result in death
or severe injury.

ATTENTION: Attention indicates a situation that may

damage or destroy the product or associated
equipment.

NOTE: A note draws attention to important information.

Copyright

© 2012 Extron Electronics. All rights reserved.

Trademarks

All trademarks mentioned in this guide are the properties of their respective
owners.

Contents

Introduction .......................................1

About this Guide ................................1

About the SCP 104 and SCP 226

System Control Panels ......................1

Features ..........................................2

Application Diagrams ........................3

Installation and Operation .............5

UL Requirements ................................5

Installation Overview .........................6

Installing or Replacing Button

Labels ................................................6

Rear Panel Features and

Connections ......................................8

Wiring the RS-232 Port ................10

Wiring the Power Connector

(Optional)....................................12

Connecting to the

MLC 104/226, the System 5 IP,

and Control Modules ................13

SCP and System 5 IP Button

unctions ..........................................18

Mounting the SCP ...........................19

Mounting Options .......................19

Mounting in an Electrical Box .....19

Mounting to a Lectern

(SCP 226 L)...................................20

Front Panel Features ........................21

Resetting ..........................................26

Updating the Firmware ...................27

Obtaining the Firmware

Loader Program ..........................27

Loading Firmware to the SCP .....28

Remote Communication ...............31

Setting Up RS-232

Communication ..............................31

Communications Between the

Host and the SCP ............................31

SCP-initiated Messages ................32

Error Responses ............................32

Using SIS Commands ........................32

Using the Command and

Response Tables ..........................33

Symbol Definitions ......................33

Command and Response Table

for SIS Commands ..........................34

Special Function SIS

Commands ..................................37

Command and Response Table

for Special Function SIS

Commands ......................................38

Using the Switch and Button

Table ................................................40

Switch Number Locations ............40

Switch and Button Table .............44

Reference Information ..................45

Part Numbers ...................................45

Models ..........................................45

Included Parts ..............................45

Recommended Cables .....................46

Accessories ........................................46

Cutout Templates .............................47

SCP 104 Cutout Template ............47

SCP 104 AAP Cutout Template ....48

SCP 226 Cutout Template ............49

SCP 226 AAP Cutout Template ....50

SCP 226 L Cutout Template .........51

SCP 104 and SCP 226 • Contents

v

vi

SCP 104 and SCP 226 • Contents

Introduction

This section gives an overview of the SCP 104 and SCP 226
System Control Panels and describes their features. Topics
include:

• About this Guide

• About the SCP 104/226 Series System Control Panels

• Application Diagrams

About this Guide

This guide discusses how to install, connect, and operate the
Extron SCP 104 and SCP 226 System Control Panels.

Throughout this guide, the terms “SCP 104/226,” “SCP,” and
“control panel” are used interchangeably to refer to these
products.

About the SCP 104 and SCP 226 System Control Panels

The Extron SCP 104 and SCP 226 System Control Panels are
hard-wired remote control panels that operate with the Extron
MLC 104 IP Plus and MLC 226 IP MediaLink® Controllers and
with the System 5 IP Series switchers. All SCP models replicate
all of the MLC 104 and 226 models and most of the System 5 IP
front panel controls. The SCP provides an economical means
of controlling devices from multiple locations in a room. For
example, a presenter could have control from a lectern at the
front of the room, while at the same time another person is
able to control the same devices from the back of the room.

The SCP panels have bidirectional communication with the
MLCs and the System 5 switchers; therefore, any changes
on one panel are reflected on the other. The SCP 104 AAP
and SCP 226 AAP provide spaces for the addition of optional
architectural adapter plates (AAPs), relay control modules
(RCMs), or IR control modules (IRCMs).

NOTE: The MediaLink Controller or System 5 IP switcher

cannot be configured from the SCP control panels.
All device setup must be done from the MediaLink
Controllers (see the MLC 104/MLC 226 or the
System 5 IP user guide to set up the control device).

SCP 104 and SCP 226 • Introduction 1

The MediaLink controllers and the System 5 IP each
support up to two of the SCP 104/226, the SCP 226 L, or the
SCP 104/226 AAP models. The MLC 104/226 and the System 5 IP
can each support up to four control modules and one IR Link
infrared signal repeater, which can be daisy-chained with the
panels. The SCP 226 models can accept signals from the optional
IR 402 remote control.

Features

• Black and white faceplates — Most SCP faceplates are

available in two colors for integration into a variety of
environments. (The SCP 226 L is available only in black).

• Customizable, illuminated buttons — The backlit front

panel buttons can be easily identified, even in low light.
Their labels can be removed and replaced to reflect the
assigned button functions if desired.

• System expanding (SCP 226 only) — The SCP 226 panels

can be daisy-chained with Extron control modules (IRCMs
and RCMs) and an IR Link to provide versatile remote control
options.

• Furniture and wall mounting — The SCPs can be mounted

to walls or furniture using optional wall boxes, surface
mount boxes, or mounting brackets. All mounting options
available for the MLC 104 and MLC 226 are compatible with
the SCP 104/226.

• Remote communication — An RS-232 port allows you

to communicate with and to monitor the SCP via a host
computer using the Extron Simple Instruction Set (SIS™)
commands (see the "Remote Communication" section,
beginning on page 31, for more information on SIS).

2 SCP 104 and SCP 226 • Introduction

Application Diagrams

The following illustrations show examples of how the SCP can
be connected.

Extron
SCP 226 AAP

System Control Panel
w/ IRCM DV+

Extron
IR 402

Remote Control

Laptop

Tx

L
O

D

V

VD & VCR CONTR

D

D

VCR

TUNER

P
O
T

MENU

S

ENTER

PAUSE

TITLE

NEXT/FWD
Y

X

A

U

PL

A
VIDEO

PREV/REW

3

6

DVD

SCP 226

2

5

VCR

PC

AUTO

E

1

IMAG

4

DOC

DISPLAY

CAM

OFF

P

SCREEN

LAPTO

UP

ON

IR

VOLUME

SCREEN

DOWN

COM

TXRX

IPL 250

1

2

R

3

3

INPUTRELAY

1

IR

3

1

4

31

2

4
2

42

®

100

LINK

ACT

TCP/IP

TouchLink

Control
System

™

VCR

DVD

DOC
CAM

LAPTOP

PC

ON

OFF

DISPLAY
MUTE

SCREEN
UP

SCREEN
DOWN

RS-232

Extron
SI 28

Surface­Mount

Amplied
Out

Speakers

GlobalViewer

A/V Resource
Management and
Remote Control
Application

TCP/IP

Network

Extron
System 5 IP

CONFIG/RS-232

_

RIGHT

+

_

ETHERNET

LEFT

+

C

B

OUT

RELAYS

6

5

A

C

AMPLIFIED

4

3

E

C

D

PREAMP

2

CM/IR/SCP

C

1

B

C

A

4

LINEOUTAUDIO IN 4

3

IR/SERIAL OUT

2

1

S

G
S
G

AUDIO IN 3

PROJ CONT

S GSG

RS-232

+V
G

Ps

AUDIO IN 2

Y

G
Rx
Tx

AUDIO IN 1

B

G

R

C

VIDVID

VID

Y

V

V

H

H

B/C

CY

G/Y

V

CY

R/VID

H

VID

INPUT 1INPUT 2

VID

B/C

G/Y

R/VID

100-240V 0.2A

50-60Hz

FPC SA

System
Switcher

Document
Camera

ID PIN 11

H. SHIFT

ID PIN 4

VGA INTERFACE W /ADSP

BUFFERED LOCAL
MONITOR OUTPUT

INPUT

Extron
RGB 109xi

Interface

VCR

DVD

RGB 109 xi

PC

RGBHV

Screen
Control

Video

S-video

Figure 1. Connection Diagram for an SCP 226 AAP with a

System 5 IP Switcher

®

Projector
Control

Projector

3 SCP 104 and SCP 226 • Introduction

VCR

Projector

Extron
SCP 104

System Control
Panel

1

VIDEO

2

DISPLAY

AUX

OFF

VIDEO

3

ON

PC

4

VOLUME

IMAGE

CONFIG

MUTE

SCP 104 IP

Video

DISPLAY

RS-232 or
IR Projector

CONTROL/

POWER

OUTPUT

OUT

3

L R

B

A

AUX/MIX

MONO

12V .5A MAX

Video

Control

RS-232
Switcher
Control

TREBLE

BASS

MPA 152

LEVEL

MINI POWER AMPLIFIER

STEREO

DUAL
MONO

Extron
MPA 152

Mini Power Amplier

ON

VOLUME

Extron
SI 26

Surface-Mount
Speakers

Extron
MLS 103V

MediaLink
Switcher

Audio

®

L

MLS 103 V

1

R

1

Audio

Video

AUDIO INPUTS

2

L R

2

INPUTS

R

4

L

R

3

L

DVD

Figure 2. Connection Diagram for an SCP 104

1

VIDEO

2

AUX

OFF

VIDEO

3

PC

4

IMAGE

CONFIG

MUTE

MLC 104 IP

Extron
MLC 104 IP

MediaLink
Controller

®

4 SCP 104 and SCP 226 • Introduction

Installation and Operation

This section describes the front and rear panel features of the
six SCP 104/226 models and provides procedures for installing
and operating the control panels. Topics that are covered
include:

• UL Requirements

• Installation Overview

• Installing or Replacing Button Labels

• Rear Panel Features and Connections

• SCP and System 5 IP Button Functions

• Mounting the SCP

• Front Panel Features

• Resetting

• Updating the Firmware

UL Requirements

The Underwriters Laboratories (UL) requirements listed
below pertain to the safe installation and operation of the
SCP 104/226 into a wall or furniture.

• Do not use the SCP near water or expose it to liquids.

WARNING: Risk of fire or electric shock. Do not expose

this apparatus to rain or moisture.

• Clean the SCP only with a dry cloth.

• Do not install the SCP near any heat source, such as a

radiator, heat register, stove, or other apparatus that
produces heat (including amplifiers).

• Unplug the SCP during lightning and thunderstorms or when

it will be unused for long periods.

• For the installation to meet UL requirements and to comply

with National Electrical Code (NEC), the SCP must be
installed in a UL approved junction box. The end user or
installer must furnish the junction box; it is not provided by
Extron.

SCP 104 and SCP 226 • Installation and Operation 5

Installation Overview

ATTENTION: Installation and service must be performed by

authorized personnel only.

To install and set up an SCP control panel:

1. Power off all equipment. Make sure that the SCP and all

attached devices are disconnected from the power sources.

2. Set the panel address DIP switch on the back of the SCP (see

a "Panel address DIP switches" on page 8).

3. When using two SCPs, set switch 2 as follows:

• Off (down) to set address 1

• On (up) to set address 2

4. Using the rear panel 5-pole captive screw connectors,

connect the SCP to the MLC or System 5 IP (see the wiring

diagrams beginning on page 12).

5. If the SCP is not receiving power through an MLC or a

System 5 IP, plug a 12 VDC power supply into slots A and B of
either of the IRCM/RCM or SCP captive screw connectors.

6. Restore power to all equipment.

Installing or Replacing Button Labels

By default, the SCP button caps are prelabeled for your
convenience. However, they can be customized. The button
assembly consists of a clear lens cap, the button label, and a
white diffuser (see figure 3 on the next page).

To replace the translucent button labels:

1. Insert a small, flat-bladed screwdriver between the base

of the button and the diffuser, and gently pry the button
assembly off the button plunger.

2. Locate the small corner notch on the clear cap, and slide the

screwdriver between the clear cap and the diffuser (see

figure 3).

3. Using a rotating motion of the screwdriver, carefully pry the

two pieces apart (see

in figure 3).

c

b

in

SCP 104 and SCP 226 • Installation and Operation

6

Fig_Replacing button label

Plunger

Base

Clear Cap

Separate the two­piece button here at
the corner.

TEXT

3

Pry the two

2

pieces apart.

Notch

Diffuser

Button Label

Figure 3. Replacing a Button Label

4. Lift out the transparent square label that you want to

replace, being careful not to damage the circuits beneath it.
You may need to use the small screwdriver to gently pry the
label out.

5. Detach one of the preprinted labels or one of the blank

labels from the label sheets included with the SCP. Remove
the label from the backing and, if applicable, peel the
protective film from the front of the label.

NOTE: If desired, you can create customized labels using

a label maker, such as the Brother® P-touch®, and
clear label material. Cut the labels so that they
are square and measure ½ inch on each edge.

6. Insert the new label into the clear button cap, aligning the

white diffuser with the cap, and firmly snap the cap into
place.

7. Gently, but firmly, press the reassembled button into place

on the SCP front panel.

8. Repeat steps 1 through 7 as needed to relabel other

buttons.

SCP 104 and SCP 226 • Installation and Operation

7

Rear Panel Features and Connections

1

ON

1
2 3 4

ABCD

E

ABCD

4

J1

Figure 4. SCP 104 Rear Panel

E

2

1

ON

1

2 3 4

3

4

J1

A
BCD

E
A

BCD

E

Figure 5. SCP 226 Rear Panel

a Panel address DIP switches — Set these DIP switches as

appropriate for your system configuration.

• Switch 1 — Switches the SCP between connected and

standalone modes. Set this switch as follows:

• Off (down) if the SCP will be connected to an MLC or

a System 5 IP

• On (up) if the SCP will be operating in

standalone mode (not connected to a
controller)

1ON234

2

SCP 104 and SCP 226 • Installation and Operation

8

NOTE: The SCP must be in standalone mode for

communication via SIS commands (see the
“Remote Communication” section, beginning
on page 31).

• Switch 2 — Sets the addresses for the SCPs

when two are connected. Ensure that this
switch is set to opposite positions on the
two SCPs. For example:

• If switch 2 is set to Off (down) on the first SCP, set

1ON234

switch 2 on the second SCP to On (up).

• If switch 2 is set to On (up) on the first SCP, set switch

2 on the second SCP to Off (down).

• Switch 3 — Not used

• Switch 4 — Selects the SCP 104 operating

mode. Set this switch:

• Off (down) if the SCP 104 will be

1ON234

connected to an MLC 104.

• On (up) if the SCP 104 will be connected to a System 5

IP or an MLC 104 IP Plus.

b SCP power and control connectors — These two female

5-pole 3.5 mm captive screw connectors function identically
to each other and can be used interchangeably.

Connect an MLC 104/226 or a System 5 IP to either of these
connectors. On an SCP 226, you can connect an MLC or
System 5 IP to one connector, and an IR Link, another SCP, or
a control module such as an IRCM to the other connector.

The SCP can receive power from the MLC or System 5 IP
through pins A and B of either of these connectors. Wire the
connectors as shown in "Connecting to the MLC 104/226, the

System 5 IP, and Control Modules" on page 13.

c IRCM/RCM connector (SCP 226 only) — Attach an Extron

Control Module to this female 3-pole connector. A maximum
of four IRCM or RCM addresses can be used.

The maximum distance between the MLC or System 5 IP and
the farthest SCP in the chain is 200 feet (61 m). The SCP can
receive power through these connectors from the MLC or
System 5 IP, or from a 12 VDC external power supply.

NOTE: If an IRCM or RCM is used in a configuration

with an MLC and or a System 5 IP and an SCP, the
control modules on the SCP must be addressed
identically to the MLC or System 5 IP control
modules. See your IRCM or RCM user guide to
address control modules.

SCP 104 and SCP 226 • Installation and Operation

9

d Serial port — Use this female 3-pole 3.5 mm captive screw

connector to connect the SCP to the serial (RS-232) port on
your computer. Through this connection you can enter SIS
commands to monitor and obtain information from the SCP
(see "Wiring the RS-232 Port" for connection information).

Wiring the RS-232 Port

The RS-232 port provides the connection by which you can
monitor and communicate with the SCP from a host computer
using SIS commands (see the “Remote Communication” section,
beginning on page 31).

The RS-232 protocol for this port is 9600 baud, 1 stop bit, no
parity, 8 data bits, no flow control

Use a female 9-pin to bare wire RS-232 cable or a universal
control cable (UC50' or UC100') to connect a your computer or
control system to the SCP as follows:

1. Wire the unterminated end of the RS-232 cable to the

provided 3-pole captive screw plug as follows:

• Connect the transmit wire to pin 1, which plugs into the

transmit (Tx) port.

• Connect the receive wire to pin 2, which plugs into the

receive (Rx) port.

• Connect the ground wire to pin 3, which plugs into the

ground (G) port.

SCP 104 Rotated Rear Panel

J1

Figure 6. Connecting a Host to the SCP 104

SCP 104 and SCP 226 • Installation and Operation

10

G
Rx

Tx

1ON234

Ground
Receive

Transmit

Ground (G)
Transmit (Tx)
Receive (Rx)

9-pin HD

Connector

5

3

2

To Computer or
Control System
RS-232 Port

J4

Computer or

G

Ground
Receive

J1

Rx
Tx

Transmit

Ground (G)
Transmit (Tx)
Receive (Rx)

5

3

2

9-pin HD

Connector

To

SW12

ON

234
1

J6

SCP 226 Rotated Rear Panel

Control System
RS-232 Port

Figure 7. Connecting a Host to the SCP 226

2. Plug the 3-pole connector into the RS-232 port on the SCP

rear panel.

NOTES: • DIP switch #1 must be set to On (up) for the

SCP to be able to communicate with the
computer or terminal emulator.

• Do not connect anything to this port if an MLC or a

System 5 IP is connected to the SCP.

SCP 104 and SCP 226 • Installation and Operation

11

Wiring the Power Connector (Optional)

A

EDC

B

A

EDC

B

If powering the SCP using a 12 V, 1 A external power supply
(instead of powering via an MLC or System 5 IP), connect the
power supply to ports A and B of either 5-pole captive screw
connector on the SCP rear panel. Connect the + wire to port A
and the ground wire to port B, as shown in the figures below.

Ridges

G

AA

Power Supply

Output Cord

Smooth

G

SECTION A–A

A
B

G

G

3/16” (5 mm) Max.

Figure 8. Wiring the Power Connector

+12 VDC Input

Ground

G

SCP Power
and Control
Ports

Ground All Devices

External
Power Supply
(1 A,12 VDC)

Figure 9. Connecting the Power Supply

WARNING: Risk of electric shock. The two power cord wires

must be kept separate while the power supply is
plugged in. Remove power before continuing.

To verify the polarity before connection, plug in the power
supply with no load and check the output with a voltmeter.

ATTENTION: • When you are connecting the power supply,

voltage polarity is extremely important.
Applying power with incorrect voltage polarity
could damage the power supply and the
equalizer. Identify the negative lead by the
ridges on the side of the cord (see figure 8,
above).

• Do not tin the stripped power supply leads

SCP 104 and SCP 226 • Installation and Operation

12

before installing the captive screw connector.
Tinned wires are not as secure in the captive
screw connectors and could be pulled out.

Connecting to the MLC 104/226, the System 5 IP, and Control Modules

The diagrams on the following pages illustrate how to connect
the SCP to the MLC 104, MLC 226, control modules such as
IRCMs or RCMs, and the System 5 IP system switcher.

NOTES: • When an SCP 104 is connected to an

MLC 104 IP Plus, the SCP must have firmware
version 1.01 or higher.

• When an SCP 104/226 is connected to a System 5 IP

• The diagrams in this section are guides; the SCPs,

SCP 104 to MLC 104 IP Plus

switcher, the SCP must have firmware version 1.01 or
higher loaded, and the switcher must have firmware
version 2.01 or higher.

control modules, and IR Link can be daisy-chained in
other combinations as well.

COMM LINK

A B C D E

MLC 104 IP Plus
Rear Panel

+V OUT

GROUNDCMIR IN

200' (61 m) max.

to Last Device

Extron CTLP Cable Color Code:

E

SCP Communication

D

Modulated IR (for IR Link)

C

Control Module Communication

B

Ground ( ) & Drain Wire

A

+12 VDC

Figure 10. Connecting the SCP 104 to the MLC 104 IP Plus

SCP

E

SCP Communication

Ground ( ) & Drain Wire

B
A

+12 VDC

= White

= Black & Drain Wire
= Red

DISPLAY

ON

OFF

VOLUME

CONFIG

VCR

1

2

DVD

PC

3

4

SCP 104

SCP 104

NOTE: DIP switch 4 must be

in the On (up) position.

SCP 104 and SCP 226 • Installation and Operation

13

SCP 226 to MLC 226 IP

Control Module

CM/IR/SCP

A B C D E

MLC 226 IP
Rear Panel

Extron

ON

DISPLAY

VOLUME

PIC

OFF

MUTE

AUTO

IMAGE

+12V OUT

GROUND

CONT MOD

IR IN

SCP COM

E

SCP Communication

Ground ( ) & Drain Wire

B
A

+12 VDC

200' (61 m) max.

to Last Device

SCP 226

Extron CTLP Cable Color Code:

E

SCP Communication

D

Modulated IR (for IR Link)

C

Control Module Communication

B

Ground ( ) & Drain Wire

A

+12 VDC

= White

= Black & Drain Wire
= Red

Figure 11. Connecting the SCP 226 to the MLC 226 IP

SCP 104 to MLC 104 IP Plus with IRCM-DV+ modules

COMM LINK

A B C D E

MLC 104 IP Plus
Rear Panel

+V OUT

GROUNDCMIR IN

SCP

E

SCP Communication

C

IRCM, RCM

Ground ( ) & Drain Wire

B
A

+12 VDC

200' (61 m) max.

to Last Device

IRCM-DV+

Address 1 and 2

DVD & VCR CONTROL

DVDVCR

TITLE MENU

TV/VCR

ENTER

PLAYNEXT/FWDPAUSE STOP

PREV/REW

CEB

A

Control Module

Tx

TUNER

VCR

DVD

3

2

1

5

6

4

DOC

PC

LAPTOP

CAM

IR

SCP 226

NOTE: DIP switch 4 must be
in the On (up) position.

Extron CTLP Cable Color Code:

E

SCP Communication

D

Modulated IR (for IR Link)

C

Control Module Communication

B

Ground ( ) & Drain Wire

A

+12 VDC

= White
= Violet

= Black & Drain Wire
= Red

Figure 12. Connecting Control Modules to the SCP 104 and

the MLC 104 IP Plus

SCP 104 and SCP 226 • Installation and Operation

14

SCP 104

DISPLAY

ON

VOLUME

OFF

VCR

1

2

DVD

PC

3

CONFIG

4

SCP 104

DVD & VCR CONTROL

DVDVCR

TITLE MENU

C

ENTER

B
A

PREV/REW

IRCM-DV+

Address 3 and 4

Tx

TUNER

TV/VCR

PLAYNEXT/FWDPAUSE STOP

SCP 226 to MLC 226 IP with IRCM-DV+ control modules

CM/IR/SCP

A B C D E

MLC 226 IP
Rear Panel

+12V OUT

GROUND

CONT MOD

IR IN

SCP COM

E

SCP Communication

C

IRCM, ACM, RCM

Ground ( ) & Drain Wire

B
A

+12 VDC

200' (61 m) max.

to Last Device

DVD & VCR CONTROL

DVDVCR

TITLE MENU

TV/VCR

ENTER

PLAYNEXT/FWDPAUSE STOP

PREV/REW

A

IRCM-DV+

Control Module
Address 1 and 2

Tx

TUNER

B

NOTE: Maximum Two SCPs
Per System

E

DISPLAY

ON

VOLUME

Extron

SCP 226

NOTE: Use a different DIP switch 2
setting for each SCP.

DISPLAY

ON

VOLUME

Extron

SCP 226

Extron CTLP Cable Color Code:

E

SCP Communication

D

Modulated IR (for IR Link)

C

Control Module Communication

B

Ground ( ) & Drain Wire

A

+12 VDC

= White
= Violet

= Black & Drain Wire
= Red

PIC

OFF

MUTE

VCR

DVD

2

1

5

4

DOC

PC

LAPTOP

AUTO

IMAGE

B

A

PIC

OFF

MUTE

AUTO

IMAGE

CAM

IR

E

VCR

DVD

2

1

5

4

DOC

PC

LAPTOP

CAM

IR

3
6

3
6

SCP 226

SCP 226

3-pole Connector

DVD & VCR CONTROL

DVDVCR

TITLE MENU

TV/VCR

ENTER

C
B
A

PLAY NEXT/FWDPAU SE STOP

PREV/REW

IRCM-DV+

Control Module
Address 1 and 2

3-pole Connector

DVD & VCR CONTROL

DVDVCR

TITLE MENU

TV/VCR

ENTER

C
B
A

PLAY NEXT/FWDPAU SE STOP

PREV/REW

IRCM-DV+

Control Module
Address 1 and 2

Tx

TUNER

Tx

TUNER

Figure 13. Connecting Control Modules to Two SCP 226

Control Panels and to an MLC 226 IP

SCP 104 and SCP 226 • Installation and Operation

15

SCP to system switcher

ECBDA

System Switcher
Rear Panel

G+V

CM IR

SCP

E

SCP Communication

C

IRCM, ACM, RCM

Ground ( ) & Drain Wire

B
A

+12 VDC

200' (61 m) max.

to Last Device

NOTE: DIP switch 4 must be
in the On (up) position.

Extron CTLP Cable Color Code:

E

SCP Communication

D

Modulated IR (for IR Link)

C

Control Module Communication

B

Ground ( ) & Drain Wire

A

+12 VDC

NOTE: Maximum Two
SCPs Per System

DISPLAY

ON

OFF

VOLUME

SCP 104

ENTER

PREV/REW

IRCM-DV+

Control Module
Address 1 and 2

= White
= Violet

= Black & Drain Wire
= Red

PC

DOC
CAM

VCR

CONFIG

DVD

DVD & VCR CONTROL

DVDVCR

TITLE MENU

TV/VCR

PLAYNEXT/FWDPAUSE STOP

1

2

3

4

SCP 104

CBA

Tx

TUNER

Figure 14. Connecting an SCP 104 to a System Switcher and

a Control Module

SCP 104 and SCP 226 • Installation and Operation

16

CBDA

E

G+V

CM IR

SCP

Two SCP 226s to system switcher and two control
modules

NOTE: Maximum Two SCPs

System Switcher
Rear Panel

Per System

E

SCP Communication

C

IRCM, RCM

Ground ( ) & Drain Wire

B
A

+12 VDC

200' (61 m) max.

to Last Device

Extron

SCP 226

NOTE: Use a different DIP switch 2

setting for each SCP.

Extron

SCP 226

Extron CTLP Cable Color Code:

E

SCP Communication

D

Modulated IR (for IR Link)

C

Control Module Communication

B

Ground ( ) & Drain Wire

A

+12 VDC

= White
= Green
= Violet
= Black & Drain Wire
= Red

DISPLAY

ON

VOLUME

NOTE: DIP switch #4 must be
in the On (up) position.

DISPLAY

ON

VOLUME

PIC

OFF

MUTE

AUTO

IMAGE

PIC

OFF

MUTE

AUTO

IMAGE

DOC

PC VCR

CAM

2

1

5

4

DVD

LAPTOP

IR

DOC

PC VCR

CAM

2

1

5

4

DVD

LAPTOP

IR

3
6

3
6

SCP 226

SCP 226

5-pole Connector

DVD & VCR CONTROL

DVD VCR

TITLE MENU

E
C
B
A

TV/VCR

ENTER

PLAYNEXT/FWDPAUSE STOP

PREV/REW

IRCM-DV+

Control Module
Address 1 and 2

5-pole Connector

E
C
B
A

5-pole Connector

DVD & VCR CONTROL

DVD VCR

TITLE MENU

E
C
B
A

TV/VCR

ENTER

PLAYNEXT/FWDPAUSE STOP

PREV/REW

IRCM-DV+

Control Module
Address 3 and 4

Tx

TUNER

Tx

TUNER

Figure 15. Connecting Two SCP 26 Control Panels to a System

Switcher and Two Control Modules

SCP 104 and SCP 226 • Installation and Operation

17

SCP and System 5 IP Button Functions

When an SCP is connected to a System 5 IP switcher, buttons on
the SCP initiate functions that are also controlled by equivalent
buttons on the switcher. The following diagrams show the
buttons on the SCP that are tied to buttons on the System 5 IP.

CONFIG

IR

System 5 IP

SCP 104

PROJECTOR

ON OFF

DISPLAY

ON

VOLUME

OFF

AUTO

PIC

IMAGE

MUTE

PC

1

DOC

2

CAM

VCR

3

CONFIG

4

DVD

SCP 104

Figure 16. Button Equivalents on an SCP 104 Connected to a

System 5 IP Switcher

PC

1

INPUT SELECTION

DOC

VCR

CAM

23 4

LAPTOP

MENU NEXT

5/ PC

DVD

VOLUME

ADJUST

CLIP

NORMAL

SIGNAL

PC VIDEO

AUDIO

SYSTEM 5 IP

INPUT 5

PROJECTOR

ON OFF

CONFIG

IR

AUTO

PIC

IMAGE

MUTE

INPUT SELECTION

DOC

PC

CAM

1

VCR

23 4

System 5 IP

DISPLAY

ON

VOLUME

Extron

SCP 226

PIC

OFF

MUTE

AUTO

IMAGE

DOC

PC VCR

CAM

3

2

1

5

6

4

DVD

LAPTOP

IR

SCP 226

Button 6 on the SCP is used
for function button 4 on the
System 5 IP.

Figure 17. Button Equivalents on an SCP 226 Connected to a

System 5 IP Switcher

SCP 104 and SCP 226 • Installation and Operation

18

VOLUME

CLIP

LAPTOP

MENU NEXT

5/ PC

DVD

NORMAL

SIGNAL

ADJUST

SYSTEM 5 IP

INPUT 5

PC VIDEO

AUDIO

Mounting the SCP

After the system has been cabled and tested, the control panel
can be mounted to the wall or furniture.

Mounting Options

You can mount the SCP 104/226 in an electrical box or surface
mounting box (not provided), or you can use a mounting
bracket (not provided) to secure it to a wall, podium, table, or
other furniture. Extron offers a variety of mounting boxes and
brackets that you can purchase for the different SCP 104/226
models.

In-wall or in-furniture mounting options

To mount the SCP 104/226 in areas of walls or furniture
without studs, use an optional mounting bracket. These
Extron mounting brackets (also called “mud-rings”) can be
ordered separately (see "Accessories" on page 46 for their part
numbers).

External mounting options

To mount the SCP 104/226 externally on a wall or furniture,
you can use one of the following Extron mounting options,
or obtain an equivalent mounting option locally. Follow
the directions provided with the mounting option. See the
"Accessories" table for part numbers for these options.

• External Wall Box (EWB) series

• Surface Mounting Box (SMB)

• Universal Controller Mount (UCM)

• MediaLink Mounting Wall Box (MLM-WB+)

Mounting to an Electrical Box

Follow these steps to mount an SCP 104/226 or an
SCP 104/226 AAP in a UL approved electrical junction box.

1. Mount the junction box in the desired mounting surface,

following the instructions provided with the box.

2. If you are installing an SCP AAP model, attach any

architectural adapter plates (AAPs) that you want to install
in the AAP frame of the SCP.

3. Connect power to the SCP.

4. Insert the SCP into the mounted electrical box.

5. Secure the SCP to the box with the provided machine screws.

Figure 18 on the next page shows an SCP 104 mounted in a

two-gang electrical box.

SCP 104 and SCP 226 • Installation and Operation

19

Fig_Mounting SCP 104_2-gang

Extron

1

SCP 104

OR

2-gang
Wall Box

2

PROJECT

OFF

3

N

O

E

4

UM

VOL

IG
F
N

O
C

Figure 18. Mounting an SCP 104 in a Two-gang Electrical

Box

ATTENTION: If you are not installing the SCP into a

grounded metal electrical box, make sure
that the faceplate is grounded to an earth
ground.

Mounting to a Lectern (SCP 226 L)

The SCP 226 L is designed to be mounted to a lectern. To mount
the SCP 226 L, cut a hole of the required size (see the templates
in the "Cutout Templates" section, beginning on page 47, for
the dimensions) and attach the SCP using the provided wood
screws.

NOTE: The templates are not to scale and are provided for

reference only.

Figure 19. Mounting an SCP 226 L to a Lectern

SCP 104 and SCP 226 • Installation and Operation

20

Lectern

Extron
SCP 226 L

AUX
VIDEO

3
6

DVD

2

VCR

PC

1

AUTO

OR

4 5

IMAGE

PROJECT

P

FF

TO

O

P
LA

MUTE

CONFIG

N

O

IR

UME

VOL

Extron

Front Panel Features

The controls on the SCP 104/226 replicate the programmed
MLC 104/226 buttons and controls, and most of the System 5 IP
front panel controls. All button functions for the MLCs and the
System 5 IP are configured via RS-232 or Ethernet.

Any action taken at the SCP front panel, such as turning the
knob to increase or decrease volume, pressing a button to turn
the projector on or off, or pressing a button to select an input,
is reflected on the attached MLC or System 5 IP front panel and
vice versa.

NOTE: On the MLCs, the buttons can be programmed to

light bright green, red, or amber when selected; and
the SCP buttons reflect the programming on the
MLC. Buttons that are not selected light dim amber.

On the System 5 IP, only the buttons indicated by

b in the following front panel illustrations and

button #6 in group
the three colors.

See the Global Configurator help file for instructions on
programming the buttons.

When a button is pressed or the knob is turned on the SCP
front panel, the action is communicated through the RS-232
port. Use a tool such as Extron DataViewer on a computer
that is connected to the RS-232 port on the SCP to view this
information.

You can also issue SIS commands to the SCP to light LEDs and
buttons (see the “Remote Communication” section, beginning
on page 31, for information on SIS commands).

c can be programmed to light in

SCP 104 and SCP 226 • Installation and Operation

21

1

7

PROJECTOR

ON

OFF

VOLUME

7

6

Figure 20. SCP 104 Front Panel

7

1

3

1

2

3

4

SCP 104

4

7

3

7

7

7

6

Figure 21. SCP 104 AAP Front Panel

SCP 104 and SCP 226 • Installation and Operation

22

SCP 104 AAP

7

1

2

3

7

PROJECTOR

ON

OFF

VOLUME

3

1
4

2
5

6

IR

7 7

Extron

6

5

SCP 226

Figure 22. SCP 226 Front Panel

4

7

1

3

2

7

7

7

PROJECTOR

ON

OFF

VOLUME

Extron

7

SCP 104 and SCP 226 • Installation and Operation

23

6

Figure 23. SCP 226 AAP Front Panel

3

2

1

5

4

IR

5

6

SCP 226 AAP

7

7

7

PROJECTOR

ON

Extron

1

OFF

VOLUME

2

3

3

1
4

2
5

6

IR

SCP 226

7

7

6

5

Figure 24. SCP 226 L Front Panel

a On and Off buttons — Press these buttons to turn the

projector or display on and off. The buttons flash while the
display device is warming up or cooling down, then light
steadily.

b and c:

Function/Input buttons — These sets of buttons are

replicas of buttons on the MLC 104/226 and the System 5
IP front panels. At the MLC or System 5 IP, these buttons
can be programmed to perform a wide range of functions,
including input selection and room control (for example,
raising, stopping, and lowering a screen or turning room
lights on and off).

The SCP 104 models have four of these buttons, while the
SCP 226 models have nine. (The buttons indicated by
the front panel illustrations have a different set of switch
numbers from those indicated by

NOTE: On the SCP 226 when it is connected to a

System 5 IP, the buttons indicated by b function
as room control buttons. In addition, button #6
in the

group also functions as a room button.

c

These four room buttons are the only front
panel buttons that can be programmed from the
System 5 IP to light green, red, or amber.

c

.)

7

b in

SCP 104 and SCP 226 • Installation and Operation

24

d AAP mounting spaces (SCP AAP models only) — Mount

up to four single space AAPs or control modules (IRCMs or
RCMs) here.

e IR signal pickup sensor (SCP 226 models only) — This

sensor allows control of the SCP 226 using an optional
Extron IR 402 remote control. Point the remote directly at
the sensor. The remote has a range of approximately 30 feet
(12 m) within 40 degrees on either side of the axis. Figure 25
shows use of the IR 402 with an SCP 226 L.

PROJECTOR

ON

OFF

3

2

VOLUME

Extron

1
4

IR

40 40

30 feet
maximum

5

SCP 226

SCP 226 L

6

IR 402 Remote

Figure 25. Using the IR 402 with an SCP 226

SCP 104 and SCP 226 • Installation and Operation

25

f Volume knob and indicator LEDs — Turn this knob to

adjust the volume on the input that is currently selected.
The five LEDs light incrementally, bottom to top, to indicate
the current volume level, as shown in figure 26. The top LED
is red; the others are green.

LED Off
LED Blinking
LED On

VOLUME

0% (Min) or Mute

VOLUME

VOLUME VOLUME

1-19%

VOLUME

20-39%

VOLUME

Resetting

40-59%

60-89% 90-100% (Max)

Figure 26. Volume Indicator LEDs

g Faceplate attachment screws — These four screws (six, on

the SCP 226 AAP) secure the faceplate to the SCP.

ATTENTION: Do not remove these screws after the SCP

has been installed in a wall or lectern.

To reset the SCP to the factory default version of the firmware,
press and hold the buttons numbered 1 and 3 on the front
panel while applying power to the unit.

PROJECTOR

ON

OFF

VOLUME

1

To reset, press and

2

3

4

hold these buttons
simultaneously
while applying
power.

Figure 27. Resetting the SCP 104 to Factory Defaults

SCP 104 and SCP 226 • Installation and Operation

26

SCP 104

PROJECTOR

ON

VOLUME

OFF

To reset, press these buttons
simultaneously while applying power.

3

1
4

2

5

6

IR

Extron

Figure 28. Resetting the SCP 226 to Factory Defaults

Updating the Firmware

If necessary, you can replace the firmware on the SCP without
changing firmware chips. This procedure must be performed
using a computer on which the Firmware Loader software
has been installed. The RS-232 port on the computer must be
directly cabled to the RS-232 port on the SCP.

ATTENTION: Do not attempt to upload firmware if an MLC

or a System 5 IP is connected to the SCP. The
RS-232 cable from the PC must be connected
directly to the SCP.

NOTE: Each time that you replace the existing firmware, the

SCP is reset to the factory default settings.

Obtaining the Firmware Loader Program

Use the Firmware Loader program to upload a new version of
firmware to the SCP. You can obtain the Firmware Loader from
the Extron website as follows:

1. Visit the Extron website at www.extron.com.

2. On the Extron home page, select the Download tab.

SCP 104 and SCP 226 • Installation and Operation

27

SCP 226

3. On the Download Center screen, click Software on the

left sidebar menu. The Download Center Control Software
screen appears.

4. On the software list, scroll to locate Firmware Loader and

click on the Download link at right.

Figure 29. Download Link for Firmware Loader

5. On the next download screen, fill in the required

information, then click the Download fw_loader_vnxnxn.exe
button.

6. On the File Download – Security Warning window, click Run

to proceed with downloading the Firmware Loader.

7. On the next screen, click Run again.

8. Follow the instructions on the InstallShield wizard screens to

install the Firmware Loader on your computer.

Loading Firmware to the SCP

To update the firmware on your SCP:

1. Visit the Extron website (www.extron.com) and click the

Download tab.

2. On the Download Center screen, click Firmware on the

left sidebar menu. The Download Center Firmware screen
appears.

3. Locate SCP 104/226 on the firmware list and click on the

Download link at right.

4. Follow the instructions on the subsequent screens to

download and install the latest firmware on your computer.
By default the firmware file is placed at:

C:\Program Files\Extron\Firmware\SCP_104_226\01

5. Connect a cable between the SCP RS-232 port and the serial

(RS-232) port of your computer (see d, Serial port, under
“Rear Panel Features and Connections” on page 10).

6. Ensure that power is connected to the SCP.

7. Set DIP switch #1 to On (up), as shown below.

1ON234

Figure 30. DIP Switch #1 Set to On

SCP 104 and SCP 226 • Installation and Operation

28

8. Start the Firmware Loader program by clicking the

Firmware Loader icon on your computer Start
menu. The Firmware Loader Add Device screen
appears.

Figure 31. Firmware Loader Add Device Screen

9. From the four drop-down menus, select the following:

• Device Name: SCP 104 or SCP 226

• Connection Method: RS-232

• Com Port: Select the Com port through which your SCP

will communicate with your PC via RS-232.

• Baud Rate: 9600

10. Click Connect. When the computer connects to the SCP, the

following message appears in the Connected Device field:

Figure 32. Successful Connection Message

11. In the New Firmware File (Optional) section of the Add

Device screen, click Browse.

SCP 104 and SCP 226 • Installation and Operation

29

Figure 33. Open Window for Firmware

12. In the Open window, locate and double-click on the

firmware filename (it has a .bin extension).

NOTE: The firmware update file must have a filename

extension of .bin. If the file does not have that
extension, the unit does not function properly.

The path to the firmware file is displayed in the Path field
of the New Firmware File (Optional) section. (By default,
the firmware file is located at C:\Program Files\Extron\

Firmware\SCP_104_226\01.)

13. Click Add. The Firmware Loader window opens, with

information about your selected firmware file displayed in
the Devices field.

14. Click Begin to start the firmware uploading process.

A prompt window opens, advising you not to start any
programs while the firmware is uploading. Click OK to
continue.

Figure 34. Firmware Loader Screen with Update Complete

15. When the firmware update is finished, Completed appears

above the Total Progress bar. In the Devices section, the
Progress column displays 100%, and the Status column
displays

SCP 104 and SCP 226 • Installation and Operation

30

Completed. Close the Firmware Loader window.

Remote Communication

This section discusses use of SIS commands via RS-232
communication to monitor and get information from the SCP.
It contains lists and explanations of the SIS commands that are
available for the SCP.

Topics that are covered include:

• Setting Up RS-232 Communication

• Communications Between the Host and the SCP

• Using SIS Commands

• Using the Switch and Button Table

Setting Up RS-232 Communication

The RS-232 interface allows you to obtain
information about the SCP and to activate certain
SCP functions from a host computer or other device
(such as a control system) attached to the rear panel
RS-232 port (shown at right). (For information on wiring this
port, see "Wiring the RS-232 Port" on page 10.)

Use the following protocol settings for your computer:

Baud rate: 9600
Data bits: 8
Parity: None
Stop Bits: 1
Flow Control: None

NOTE: For RS-232 communication, DIP

switch #1 must be set to On (up).

Communications Between the Host and the SCP

SIS commands consist of one or more characters per field. No
special characters are required to begin or end a command
sequence. When the SCP determines that a command is valid, it
executes the command and sends a response to the host device.

Most responses from the panel to the host end with a carriage
return and a line feed (CR/LF), which signals the end of the
response character string. A string is one or more characters.

J1

Gnd Rx

1ON234

Tx

SCP 104 and SCP 226 • Remote Communication 31

SCP-initiated Messages

At power-up, the following SCP-initiated message appears:

(c) Copyright 20nn, Extron Electronics, SCP 104 [or 226],
Vn.nn

NOTE: This message is displayed only at power-up.

When a local event such as a front panel selection takes place,
the SCP 104/226 responds by sending a message to the host
indicating what selection was entered (see “Switch responses”
in the Command and Response Table for Special Function SIS

Commands on page 38).

No response to these messages is required from the host.

Error Responses

When the SCP 104/226 receives a valid SIS command, it executes
the command and sends a response to the host device. If the
SCP is unable to execute the command because the command is
invalid or contains invalid parameters, the SCP returns an error
response to the host.

Error response codes and their descriptions are shown below.
Each error response is followed by a carriage return.

E10 – Invalid command
E13 – Invalid command parameter
E23 – Bad checksum
E28 – Bad filename/File not found

Using SIS Commands

SIS commands can be used with the SCP 104/226 only when it is
in standalone mode; that is, DIP switch #1 on the rear panel is
in the On (up) position. The available commands enable you to
test the front panel LEDs and buttons, and to query for certain
information about the SCP.

NOTE: You cannot program SCP buttons or switches using

SIS commands. The SCP buttons reflect only what is
programmed for the MLC or the System 5 IP to which
the SCP is connected.

32 SCP 104 and SCP 226 • Remote Communication

Using the Command and Response Tables

The command and response tables on the following pages
list valid command ASCII codes, the SCP responses to the host,
and a description of the command function or the results of
executing the command.

The ASCII to hexadecimal conversion table below is for use with
the command and response tables.

ASCII to Hex Conversion Table

Space

•

Symbol Definitions

] = CR/LF (carriage return/line feed) (hex 0D 0A)
} = Soft carriage return (no line feed)

E = Escape key

• = Space

X! = Firmware number

NOTES: • Unless otherwise indicated, commands are not case

sensitive.

• Although most of the ASCII commands are not case

sensitive, each uppercase and lowercase letter has
its own hex code. For example, the hex equivalent
for uppercase Q is 51; the code for lowercase
q is 71. The hex codes for both versions of the
same letter can be used interchangeably unless
otherwise stated.

In the SIS command and response tables, only the
lowercase version of the command and its hex
equivalent are shown.

33 SCP 104 and SCP 226 • Remote Communication

34 SCP 104 and SCP 226 • Remote Communication

Command and Response Table for SIS Commands

Command

Information Requests

Query firmware version

Query firmware version —
factory and updated

Example

Query firmware version —
factory

Query firmware version —
updated

Query part number

Query model name and
description

ASCII Command

(Host to SCP)

q 71

0q 30 71

0q 30 71

q or 1q 31 71

2q 32 71

n 6E

i

Hex

(Host to SCP)

69

Response

(SCP to Host)

X! ]

x.xx, y.yyy

1.00, 1.01

]

x.xx

]

y.yy

60-671-nn

60-672-nn

SCPnnn

]

]

]
]

]

Additional Description

Show current firmware version

X!

.
x.xx = factory firmware version
number format.
y.yyy = updated firmware
version number format.
The factory version is 1.00; the
updated version is 1.01.

60-671-nn = SCP 226

or

60-672-nn = SCP 104
nnn = 104 or 226

35 SCP 104 and SCP 226 • Remote Communication

Command

ASCII Command

(Host to SCP)

Hex

(Host to SCP)

Response

(SCP to Host)

Additional Description

Information Requests (continued)

Request control module and

32i 33 32 69

P1nn • K1nn • K2nn • K3nn • K4nn •

]

connected modules (for 3-pole
connection only)

P1nn = SCP address

K1nn = control module 1;

address 00

K2nn = control module 2;

address 01

K3nn = control module 3;

address 02

K4nn = control module 4;

address

indicates whether a connection is present or not present and the technology type:

nn

00 = not present, 01 = present or IRCM-VCR, 02 = IRCM-DVD, 03 = IRCM-DVD+, 06 = RCM-SC, 07 = RCM-SCLT, 08 = IRCM-Tape,
09 = CM-5BB, 10 = CM-20BB, 11 = IRCM-DV+, 12 = CM-9BLB, 13 = CM-3BLB, 14 = CM-19AC, 99 = Unrecognized

Volume Relative Function

Volume up
Volume down

+v 2B 76

-v 2D 76

VolUp
VolDn

]
]

03

36 SCP 104 and SCP 226 • Remote Communication

Command

Upload Firmware

Upload firmware

Reset to Default Settings

Reset to factory defaults

ASCII Command

(Host to SCP)

E

E

Upload

zxxx

}

}

Hex

(Host to SCP)

7A 78 78 78

Response

(SCP to Host)

]

Go

]

Upl

]

ZapX

Additional Description

When you receive the Go
response, upload the firmware
according to the procedure for
your terminal emulator.

When the upload is complete,
you receive the

response.

Upl

]

Sets all button LEDs to amber.

Special Function SIS Commands

The syntax for setting a special function for an SCP 104/226
is X? * Y? * __ #, where X? is the value of the action to be
performed, Y? is the value for the button or switch, and __ is

the function number.
To view the setting of a function, use __#, where __ is the

function number. In the following tables the values of the
function and variables are different for each command or
function. These values are given in the far right column.

37 SCP 104 and SCP 226 • Remote Communication

38 SCP 104 and SCP 226 • Remote Communication

Command and Response Table for Special Function SIS Commands

Command

Switch Responses

Button press on front panel or
remote control

Button release on front panel or
remote control

IRCM/RCM Enablement

Enable IRCM-DV+

Read RCM

ASCII Command

(Host to SCP)

(none)

(none)

X?

* Y? * 53# Rcm Y? * X?

Y?

* 53# Rcm Y? * X? _

Response

(SCP to Host)

SwPrs * X?

SwRls * X?

X? and Y? Values and
Additional Descriptions

] X?

There are 128 options available
(1-128; see the Switch and Button Table
on page 44 for these values).

] X?

options; see the Switch and Button

Table for the functions associated with

the switches).

] X?

0 = off

1 = on

]

Indicates the On/Off status of the
selected remote control.

= Switch number for the function.

= the function switch number (128

= remote state:

Y?

= remote

address:

0 = IRCM 1

1 = IRCM 2

2 = IRCM 3

3 = IRCM 4

39 SCP 104 and SCP 226 • Remote Communication

Command

Front Panel Button LED Control

FPC lamp control

Read FPC lamp

Volume LED Control

FPC volume LED control

Read volume LED status

ASCII Command

(Host to SCP)

Y?

X? *

* 51#

Y?

* 51# Lmp Y? * X? _

X?

* Y? * 52# Vlmp Y? * X?

Y?

* 52# Vlmp Y? * X? _

Response

(SCP to Host)

Y?

Lmp

* X?

X? and Y? Values and
Additional Descriptions

] X?

0 = all LEDs off 0 = no button
1 = green LED on 1 = projector on
2 = red LED on 2 = projector off
3 = green and red 3 = function 1

LEDs on (Button 4 = function 2
lights amber.) 5 = function 3

4 = slow blink green 6 = input 1
5 = slow blink red 7 = input 2
6 = slow blink amber 8 = input 3
7 = fast blink green 9 = input 4
8 = fast blink red 10 = input 5
9 = fast blink amber 11 = input 6

]

] X?

order:

0 = off
1 = bottom
2 = blink on
3 = chase up
4 = chase down

]

= LED state:

= LED blinking

Y?

= Button:

Y?

= LED selected:

0 = no LED
1 = bottom LED
2 = LED 2

3 = LED 3

4 = LED 4
5 = LED 5

Using the Switch and Button Table

Switches are assigned to specific buttons on the SCP, any
attached remote control module (IRCM or RCM), or the IR 402
remote. Each time a button is pressed or released, or a knob
is turned on the SCP or a control module, the switch number
associated with that button appears on the screen of your PC
terminal emulator (for example, HyperTerminal or DataViewer)
as part of the host response.

On most of the special function SIS commands, the switch
number is the value that you enter as part of the command
(see ”Command and Response Table for Special Function SIS

Commands” on page 38).

The Switch and Button table on page 44 shows which switch
number is associated with each button or knob on the SCP,
control module, or IR 402. In the Switch column, locate the
switch number displayed on your terminal emulator, then look
in the Button column beside the number to find out which
button was pressed or released.

NOTES: • The SCP does not use all of the available buttons

and switches.

• No buttons can be programmed via the SCP.

Switch Number Locations

Figures 35 and 36 on the next page and figure 37 on page 42
show the button and switch memory block numbering on the
SCP front panels and on the IR 402 remote control (see the

Switch and Button table). The switch locations are the same on

the SCP 104/226 AAP and on the SCP 226 L.

40 SCP 104 and SCP 226 • Remote Communication

Front panel switch locations

2

1

5

9 10

11

6

OFF

1
4

PROJECTOR

ON

VOLUME

Extron

7

Figure 35. Switch Locations on the SCP 226

Fig_Switch locations SCP 104

1

2

PROJECTOR

ON

OFF

12 13

3

2
5

6

IR

SCP 226

14

9

VOLUME

Figure 36. Switch Locations on the SCP 104

41 SCP 104 and SCP 226 • Remote Communication

10

11

12

SCP 104

IR 402 switch locations

21

121
123

3

4

5

6

7

120
122
124

IR 402

108

25

24

See the SCP 104/226

9-22

front panel.

111

125

110

116
118

109

113

112

114
115

117
119

Figure 37. Switch Numbering for the IR 402 Remote Control

Control modules switch locations

Each control module (IRCM or RCM) has 20 switches reserved for
it, no matter how many buttons are physically present on the
module.

Module 1: switches 26-43
Module 2: switches 46-65
Module 3: switches 66-85
Module 4: switches 86-105

Switch numbers are sequential from left to right, top row to
bottom row, as shown in figure 38 on the next page.

42 SCP 104 and SCP 226 • Remote Communication

uFig_Button and Switch numbering

Button/Switch Numbering Scheme for

Button/Switch Numbering Examples

Any Type of Module

(Example is for Control Module 1.)

26 27 28 29 30

31 35343232
36 40393837
41 45444242

RCM-SC with DIP Switch Set for Address 2 (Module 3)

SCREEN POSITION

DOWN UPSTOP

66 7068

Module 3 has
switches 66 to 85.

IRCM-DV+ with DIP Switch Set for Addresses 0 and 1 (Modules 1 and 2)

Module 1
has
switches
26 to 45.

DVD & VCR CONTROL

DVDVCR

TITLE MENU

31 353332

TV/VCR

ENTER

36 39

37

PLAYNEXT/FWDPAUSE STOP

PREV/REW

41 45444242

Tx

29

TUNER

DVD Half

(Module 1)

Figure 38. Switch Numbering for Control Modules (IRCMs

and RCMs)

43 SCP 104 and SCP 226 • Remote Communication

Module 2
has
switches
46 to 65.

DVD & VCR CONTROL

DVDVCR

TITLE MENU

51 555352

ENTER

56 59

PREV/REW

61 65646262

VCR Half

(Module 2)

Tx

49

TUNER

TV/VCR

57

PLAYNEXT/FWDPAUSE STOP

Switch and Button Table

Switch Button Switch Button Switch Button

1
2
3
4
5
6
7
8

9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43

Projector on

Projector off
Display mute on
Display mute off

Func. Button 1
Func. Button 2
Func. Button 3

Func. Button 4
Input channel 1
Input channel 2
Input channel 3
Input channel 4
Input channel 5
Input channel 6

Not available
Not available
Not available
Not available
Not available
Not available
Not available
Not available
Not available
IR volume up

IR volume down

CM0_1
CM0_2
CM0_3
CM0_4
CM0_5
CM0_6
CM0_7
CM0_8

CM0_9
CM0_10
CM0_11
CM0_12
CM0_13
CM0_14
CM0_15
CM0_16
CM0_17
CM0_18

44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79

80
81
82
83
84
85
86

CM0_19
CM0_20

CM1_1
CM1_2
CM1_3
CM1_4
CM1_5
CM1_6
CM1_7
CM1_8

CM1_9
CM1_10
CM1_11
CM1_12
CM1_13
CM1_14
CM1_15
CM1_16
CM1_17
CM1_18
CM1_19
CM1_20

CM2_1

CM2_2

CM2_3

CM2_4

CM2_5

CM2_6

CM2_7

CM2_8

CM2_9
CM2_10
CM2_11
CM2_12
CM2_13
CM2_14
CM2_15
CM2_16
CM2_17
CM2_18
CM2_19
CM2_20

CM3_1

87
88
89
90
91
92
93
94
95
96
97
98

99
100
101
102
103
104
105
106
107
108
109
110
111
112
113
114
115
116
117
118
119
120
121
122
123
124
125
126
127
128

CM3_2
CM3_3
CM3_4
CM3_5
CM3_6
CM3_7
CM3_8

CM3_9
CM3_10
CM3_11
CM3_12
CM3_13
CM3_14
CM3_15
CM3_16
CM3_17
CM3_18
CM3_19
CM3_20

Not available
Not available

Audio mute

Arrow up

Arrow down

Arrow left

Arrow right

Enter − DVD

Stop − DVD

Play − DVD

Pause − DVD

Previous − DVD

Next − DVD

Stop − VCR

Play − VCR

Pause − VCR

Rewind − VCR

Forward − VCR

Menu − DVD

Undefined
Undefined

Not valid

Title

44 SCP 104 and SCP 226 • Remote Communication

Reference Information

This section contains reference information for all SCP 104 and
SCP 226 models. Topics include:

• Part Numbers

• Cutout Templates

Part Numbers

The following tables show the part numbers for the SCP 104
and SCP 226 models and for the equipment and accessories that
are used with the SCP.

Models

The SCP 104 and SCP 226 are available in the following
configurations:

Models Part Numbers

SCP 104 (black or white) 60-672-02, -03
SCP 104 AAP (black) 60-672-12
SCP 226 (black or white) 60-671-02, -03
SCP 226 AAP (black or white) 60-671-12, -13
SCP 226 L (black or white) 60-671-32

Included Parts

These items are included in each order for an SCP 104 or
SCP 226.

Models Part Numbers

3.5 mm, 5-pole male captive screw
connector (2)

3.5 mm, 3-pole captive screw connector 100-459-01
ESD cable
SCP 104/226 User Guide

Replacement Button Caps kit 70-352-01

Button labels – SCP 226 33-1762-01

Button Labels – SCP 104 33-1762-01

SCP 104 and SCP 226 • Reference Information

100-460-01

33-1763-01

45

Recommended Cables

Cable Types Part Numbers

CTLP/1000 Plenum 1000' (300 m) spool 22-119-03
CTL/1000 Non-Plenum 1000'

Accessories

Check the Extron website (www.extron.com) for available
accessories.

Mounting Options Part Numbers

Mounting brackets (mud rings):

MR 200 2-gang (black or white) 70-519-22, -23
MR 300 3-gang (black or white) 70-519-32, -33
MR 400 4-gang (black or white) 70-519-42, -43

MR 500 5-gang (black or white) 70-519-52, -53

External Wall Box (EWB)

EWB 102 2-gang (black or white) 60-1162-02, -03
EWB 103 3-gang (black or white) 60-1163-02, -03
EWB 104 4-gang (black or white) 60-1164-02, -03
EWB 105 5-gang (black or white) 60-1165-02, -03

Surface Mounting Box (SMB)

SMB 102 2-gang (black) 60-640-02
SMB 103 3-gang (black) 60-641-02
SMB 104 4-gang (black) 60-642-02
SMB 105 5-gang (black) 60-643-02

Other Mounting Options

MLM-WB+ (black) 60-458-03
UCM RAAP (black, white) 70-344-02, -03

(300 m) spool

22-148-03

46 SCP 104 and SCP 226 • Reference Information

Cutout Templates

SCP 104

Cut-Out Template for Extron's

This section contains the following cutout templates:

• SCP 104 Cutout Template

• SCP 104 AAP Cutout Template

• SCP 226 Cutout Template

• SCP 226 AAP Cutout Template

• SCP 226 L Cutout Template

NOTE: These templates are not to scale and are provided for

SCP 104 Cutout Template

reference only.

4.60" (11.68 cm)

Top Panel

3.50"

(8.90 cm)

4.50"

(11.43 cm)

(7.40 cm)

SURFACE CUT-OUT AREA

2.83"

FOR FURNITURE MOUNT

TEMPLATE IS NOT FULL SIZE.

47 SCP 104 and SCP 226 • Reference Information

Location of
SCP 104

To install
SCP 104
directly into
furniture,
cut along
this line.

0.61"

(1.55 cm)

1.40"

(3.56 cm)

SCP 104 AAP

Cut-Out Template for Extron's

8.33"

(21.16 cm)

SCP 104 AAP Cutout Template

4.50" (11.43 cm)

2.83"

(7.2 cm)

7.26"

(18.44 cm)

Location of
SCP 104

To install
SCP 104
directly into
furniture,
cut along
this line.

SURFACE CUT-OUT AREA
FOR FURNITURE MOUNT

TEMPLATE IS NOT FULL SIZE.

48 SCP 104 and SCP 226 • Reference Information

Top Panel

1.45"

(3.68 cm)

0.61"

(1.55 cm)

SCP 226 Cutout Template

y into

SCP 226

Cut-Out Template for Extron's

4.50" (11.43 cm)

Top Panel

6.40"

(16.3 cm)

2.81"

(7.13 cm)

SURFACE CUT-OUT AREA

FOR FURNITURE MOUNT

5.24"

(13.3 cm)

TEMPLATE IS NOT FULL SIZE.

0.61"

(1.55 cm)

Location of
SCP 226

To install
SCP 226
directl
furniture,
cut along
this line.

1.39"

(3.53 cm)

49 SCP 104 and SCP 226 • Reference Information

SCP 226 AAP Cutout Template

SCP 226 AAP

Cut-Out Template for Extron's

cut along

4.50" (11.43 cm)

10.13"

(25.65 cm)

2.81"

(7.13 cm)

8.72"

(22.15 cm)

SURFACE CUT-OUTAREA

FOR FURNITURE MOUNT

Top Panel

Location of SCP 226

To install SCP 226
directly into
furniture,
this line.

3.62"

(9.20 cm)

TEMPLATE IS NOT FULL SIZE.

50 SCP 104 and SCP 226 • Reference Information

1.45"

(3.68 cm)

0.61"

(1.55 cm)

SCP 226 L Cutout Template

SCP 226 L

Cut-Out Template for Extron's

6.50"

(16.51 cm)

3.15"

(8.00 cm)

2.81"

(7.13 cm)

SURFACE CUT-OUT AREA
FOR FURNITURE MOUNT

5.24"

(13.30 cm)

Top Panel

Location of
SCP 226

TEMPLATE IS NOT FULL SIZE.

51 SCP 104 and SCP 226 • Reference Information

To install
SCP 226
directly into
furniture, cut
along this line.

0.25"

(0.64 cm)

0.30"

(0.76 cm)

52 SCP 104 and SCP 226 • Reference Information

Extron Warranty

Extron Electronics warrants this product against defects in materials and workmanship
for a period of three years from the date of purchase. In the event of malfunction
during the warranty period attributable directly to faulty workmanship and/or materials,
Extron Electronics will, at its option, repair or replace said products or components, to
whatever extent it shall deem necessary to restore said product to proper operating
condition, provided that it is returned within the warranty period, with proof of
purchase and description of malfunction to:

USA, Canada, South America,
and Central America:

Extron Electronics
1001 East Ball Road
Anaheim, CA 92805

U.S.A.

Europe and Africa:

Extron Europe
Hanzeboulevard 10
3825 PH Amersfoort

The Netherlands

Asia:

Extron Asia
135 Joo Seng Road, #04-01
PM Industrial Bldg.
Singapore 368363
Singapore

This Limited Warranty does not apply if the fault has been caused by misuse, improper
handling care, electrical or mechanical abuse, abnormal operating conditions, or if
modifications were made to the product that were not authorized by Extron.

NOTE: If a product is defective, please call Extron and ask for an application

engineer to receive an RA (return authorization) number. This will begin
the repair process.

USA: 714.491.1500 or 800.633-9876 Europe: 31.33.453.4040
Asia: 65.6383.4400 Japan: 81.3.3511.7655

Japan:

Extron Electronics, Japan
Kyodo Building, 16 Ichibancho
Chiyoda-ku, Tokyo 102-0082
Japan

China:

Extron China
686 Ronghua Road
Songjiang District
Shanghai 201611
China

Middle East:

Extron Middle East
Dubai Airport Free Zone
F12, PO Box 293666

United Arab Emirates, Dubai

Units must be returned insured, with shipping charges prepaid. If not insured, you

assume the risk of loss or damage during shipment. Returned units must include the
serial number and a description of the problem, as well as the name of the person to
contact in case there are any questions.

Extron Electronics makes no further warranties either expressed or implied with
respect to the product and its quality, performance, merchantability, or fitness for
any particular use. In no event will Extron Electronics be liable for direct, indirect,
or consequential damages resulting from any defect in this product even if Extron
Electronics has been advised of such damage.

Please note that laws vary from state to state and country to country, and that some
provisions of this warranty may not apply to you.

Extron USA Headquarters

+800.633.9876 (Inside USA/Canada Only)

Extron USA - West Extron USA - East
+1.714.491.1500 +1.919.850.1000
+1.714.491.1517 FAX [phone] FAX

Extron Asia
+800.7339.8766
Inside Asia Only

+65.6383.4400
+65.6383.4664 FAX

Extron Middle East
+971.4.2991800
+971.4.2991880 FAX

© 2012 Extron Electronics All rights reserved. www.extron.com

Extron Europe
+800.3987.6673 (Inside Europe Only)
+31.33.453.4040
+31.33.453.4050 FAX

Extron Japan
+81.3.3511.7655
+81.3.3511.7656 FAX

Extron Korea
+82.2.3444.1571
+82.2.3444.1575 FAX

Extron India

1800.3070.3777 (Inside India Only)
+91-80 3055.3777
[phone] FAX

Extron China
+4000.EXTRON
+4000.398766
Inside China Only

+86.21.3760.1568
+86.21.3760.1566 FAX