Extron electronic QGE 100 User Manual 2
QGE 100
Quantum Graphics Encoder
User Guide
Graphics Encoders
68-2178-01 Rev. A
01 12
Safety Instructions • English
This symbol is intended to alert the user of important operating and
maintenance (servicing) instructions in the literature provided with the
equipment.
This symbol is intended to alert the user of the presence of uninsulated
dangerous voltage within the product’s enclosure that may present a risk of
electric shock.
Caution
Read Instructions • Read and understand all safety and operating instructions before using the equipment.
Retain Instructions • The safety instructions should be kept for future reference.
Follow Warnings • Follow all warnings and instructions marked on the equipment or in the user information.
Avoid Attachments • Do not use tools or attachments that are not recommended by the equipment
manufacturer because they may be hazardous.
Warning
Power sources • This equipment should be operated only from the power source indicated on the product. This
equipment is intended to be used with a main power system with a grounded (neutral) conductor. The third
(grounding) pin is a safety feature, do not attempt to bypass or disable it.
Power disconnection • To remove power from the equipment safely, remove all power cords from the rear of
the equipment, or the desktop power module (if detachable), or from the power source receptacle (wall plug).
Power cord protection • Power cords should be routed so that they are not likely to be stepped on or pinched
by items placed upon or against them.
Servicing • Refer all servicing to qualified service personnel. There are no user-serviceable parts inside. To prevent
the risk of shock, do not attempt to service this equipment yourself because opening or removing covers may
expose you to dangerous voltage or other hazards.
Slots and openings • If the equipment has slots or holes in the enclosure, these are provided to prevent
overheating of sensitive components inside. These openings must never be blocked by other objects.
Lithium battery • There is a danger of explosion if battery is incorrectly replaced. Replace it only with the
same or equivalent type recommended by the manufacturer. Dispose of used batteries according to the
manufacturer’s instructions.
Consignes de Sécurité • Français
Ce symbole sert à avertir l’utilisateur que la documentation fournie avec le
matériel contient des instructions importantes concernant l’exploitation et la
maintenance (réparation).
Ce symbole sert à avertir l’utilisateur de la présence dans le boîtier
de l’appareil de tensions dangereuses non isolées posant des risques
d’électrocution.
Attention
Lire les instructions• Prendre connaissance de toutes les consignes de sécurité et d’exploitation avant
d’utiliser le matériel.
Conserver les instructions• Ranger les consignes de sécurité afin de pouvoir les consulter à l’avenir.
Respecter les avertissements • Observer tous les avertissements et consignes marqués sur le matériel ou
présentés dans la documentation utilisateur.
Eviter les pièces de fixation • Ne pas utiliser de pièces de fixation ni d’outils non recommandés par le
fabricant du matériel car cela risquerait de poser certains dangers.
Sicherheitsanleitungen • Deutsch
Dieses Symbol soll dem Benutzer in der im Lieferumfang enthaltenen
Dokumentation besonders wichtige Hinweise zur Bedienung und Wartung
(Instandhaltung) geben.
Dieses Symbol soll den Benutzer darauf aufmerksam machen, daß im Inneren
des Gehäuses dieses Produktes gefährliche Spannungen, die nicht isoliert sind
und die einen elektrischen Schock verursachen können, herrschen.
Achtung
Lesen der Anleitungen • Bevor Sie das Gerät zum ersten Mal verwenden, sollten Sie alle Sicherheits-und
Bedienungsanleitungen genau durchlesen und verstehen.
Aufbewahren der Anleitungen • Die Hinweise zur elektrischen Sicherheit des Produktes sollten Sie
aufbewahren, damit Sie im Bedarfsfall darauf zurückgreifen können.
Befolgen der Warnhinweise • Befolgen Sie alle Warnhinweise und Anleitungen auf dem Gerät oder in der
Benutzerdokumentation.
Keine Zusatzgeräte • Verwenden Sie keine Werkzeuge oder Zusatzgeräte, die nicht ausdrücklich vom
Hersteller empfohlen wurden, da diese eine Gefahrenquelle darstellen können.
Avertissement
Alimentations • Ne faire fonctionner ce matériel qu’avec la source d’alimentation indiquée sur l’appareil. Ce
matériel doit être utilisé avec une alimentation principale comportant un fil de terre (neutre). Le troisième
contact (de mise à la terre) constitue un dispositif de sécurité : n’essayez pas de la contourner ni de la
désactiver.
Déconnexion de l’alimentation• Pour mettre le matériel hors tension sans danger, déconnectez tous les
cordons d’alimentation de l’arrière de l’appareil ou du module d’alimentation de bureau (s’il est amovible) ou
encore de la prise secteur.
Protection du cordon d’alimentation • Acheminer les cordons d’alimentation de manière à ce que personne
ne risque de marcher dessus et à ce qu’ils ne soient pas écrasés ou pincés par des objets.
Réparation-maintenance • Faire exécuter toutes les interventions de réparation-maintenance par un
technicien qualifié. Aucun des éléments internes ne peut être réparé par l’utilisateur. Afin d’éviter tout danger
d’électrocution, l’utilisateur ne doit pas essayer de procéder lui-même à ces opérations car l’ouverture ou le
retrait des couvercles risquent de l’exposer à de hautes tensions et autres dangers.
Fentes et orifices • Si le boîtier de l’appareil comporte des fentes ou des orifices, ceux-ci servent à empêcher les
composants internes sensibles de surchauffer. Ces ouvertures ne doivent jamais être bloquées par des objets.
Lithium Batterie • Il a danger d’explosion s’ll y a remplacment incorrect de la batterie. Remplacer uniquement
avec une batterie du meme type ou d’un ype equivalent recommande par le constructeur. Mettre au reut les
batteries usagees conformement aux instructions du fabricant.
Vorsicht
Stromquellen • Dieses Gerät sollte nur über die auf dem Produkt angegebene Stromquelle betrieben werden.
Dieses Gerät wurde für eine Verwendung mit einer Hauptstromleitung mit einem geerdeten (neutralen) Leiter
konzipiert. Der dritte Kontakt ist für einen Erdanschluß, und stellt eine Sicherheitsfunktion dar. Diese sollte nicht
umgangen oder außer Betrieb gesetzt werden.
Stromunterbrechung • Um das Gerät auf sichere Weise vom Netz zu trennen, sollten Sie alle Netzkabel aus der
Rückseite des Gerätes, aus der externen Stomversorgung (falls dies möglich ist) oder aus der Wandsteckdose
ziehen.
Schutz des Netzkabels • Netzkabel sollten stets so verlegt werden, daß sie nicht im Weg liegen und niemand
darauf treten kann oder Objekte darauf- oder unmittelbar dagegengestellt werden können.
Wartung • Alle Wartungsmaßnahmen sollten nur von qualiziertem Servicepersonal durchgeführt werden.
Die internen Komponenten des Gerätes sind wartungsfrei. Zur Vermeidung eines elektrischen Schocks
versuchen Sie in keinem Fall, dieses Gerät selbst öffnen, da beim Entfernen der Abdeckungen die Gefahr eines
elektrischen Schlags und/oder andere Gefahren bestehen.
Schlitze und Öffnungen • Wenn das Gerät Schlitze oder Löcher im Gehäuse aufweist, dienen diese zur
Vermeidung einer Überhitzung der empndlichen Teile im Inneren. Diese Öffnungen dürfen niemals von
anderen Objekten blockiert werden.
Litium-Batterie • Explosionsgefahr, falls die Batterie nicht richtig ersetzt wird. Ersetzen Sie verbrauchte Batterien
nur durch den gleichen oder einen vergleichbaren Batterietyp, der auch vom Hersteller empfohlen wird.
Entsorgen Sie verbrauchte Batterien bitte gemäß den Herstelleranweisungen.
Instrucciones de seguridad • Español
Este símbolo se utiliza para advertir al usuario sobre instrucciones
importantes de operación y mantenimiento (o cambio de partes) que se
desean destacar en el contenido de la documentación suministrada con los
equipos.
Este símbolo se utiliza para advertir al usuario sobre la presencia de
elementos con voltaje peligroso sin protección aislante, que puedan
encontrarse dentro de la caja o alojamiento del producto, y que puedan
representar riesgo de electrocución.
Precaucion
Leer las instrucciones • Leer y analizar todas las instrucciones de operación y seguridad, antes de usar el
equipo.
Conservar las instrucciones • Conservar las instrucciones de seguridad para futura consulta.
Obedecer las advertencias • Todas las advertencias e instrucciones marcadas en el equipo o en la
documentación del usuario, deben ser obedecidas.
Evitar el uso de accesorios • No usar herramientas o accesorios que no sean especificamente
recomendados por el fabricante, ya que podrian implicar riesgos.
安全须知 • 中文
这个符号提示用户该设备用户手册中有重要的操作和维护说明。
这个符号警告用户该设备机壳内有暴露的危险电压，有触电危险。
注意
阅读说明书 • 用户使 用该设备前必须阅读并理 解所有安全和 使用说明。
保存说明书 • 用 户应保存安全说明书以备将来使用。
遵守警告 • 用户应遵守产品和用户指南上的所有安 全和操作说明。
避免追加 • 不要使 用该产品厂商没有推荐的工具或追加设备，以避免危险。
Advertencia
Alimentación eléctrica • Este equipo debe conectarse únicamente a la fuente/tipo de alimentación eléctrica
indicada en el mismo. La alimentación eléctrica de este equipo debe provenir de un sistema de distribución
general con conductor neutro a tierra. La tercera pata (puesta a tierra) es una medida de seguridad, no
puentearia ni eliminaria.
Desconexión de alimentación eléctrica • Para desconectar con seguridad la acometida de alimentación
eléctrica al equipo, desenchufar todos los cables de alimentación en el panel trasero del equipo, o desenchufar
el módulo de alimentación (si fuera independiente), o desenchufar el cable del receptáculo de la pared.
Protección del cables de alimentación • Los cables de alimentación eléctrica se deben instalar en lugares
donde no sean pisados ni apretados por objetos que se puedan apoyar sobre ellos.
Reparaciones/mantenimiento • Solicitar siempre los servicios técnicos de personal calicado. En el interior no
hay partes a las que el usuario deba acceder. Para evitar riesgo de electrocución, no intentar personalmente la
reparación/mantenimiento de este equipo, ya que al abrir o extraer las tapas puede quedar expuesto a voltajes
peligrosos u otros riesgos.
Ranuras y aberturas • Si el equipo posee ranuras o orificios en su caja/alojamiento, es para evitar el
sobrecalientamiento de componentes internos sensibles. Estas aberturas nunca se deben obstruir con otros
objetos.
Batería de litio • Existe riesgo de explosión si esta batería se coloca en la posición incorrecta. Cambiar esta
batería únicamente con el mismo tipo (o su equivalente) recomendado por el fabricante. Desachar las baterías
usadas siguiendo las instrucciones del fabricante.
警告
电源 • 该设备只能使用产品上标明的电源。 设备必须使用有地线的供电系统供电。 第三条线（
地线）是安全设施，不能不用或跳过 。
拔掉电源 • 为安全 地从设备拔掉电源，请拔掉所有设备后或桌面电源的电源线，或任何接到市电
系统的电源 线。
电源线保护 • 妥善布线， 避免被踩踏，或重物挤压。
维护 • 所有维修必须由认证的维修人员进行。 设备内部没有用户可以更换的零件。为避免出现触
电危险不 要自己试图打开 设备盖子维修 该设备。
通风孔 • 有些设备机壳上有通风槽或孔，它们是用来防止机内敏感元件过 热。 不要用任何 东西
挡住通风孔。
锂电池 • 不正确的更换电池会有爆炸的危险。必须使 用与厂家推荐的相同或相近型号的电池。按
照生产厂的建议处理废弃电 池。
FCC Class A Notice
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15
of the FCC Rules. Operation is subject to the following two conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may cause undesired operation.
The Class A limits are designed to provide reasonable protection against harmful interference when the equipment
is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy
and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio
communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which
case the user will be required to correct the interference at his own expense.
NOTE: This unit was tested with shielded cables on the peripheral devices. Shielded cables must be used with
the unit to ensure compliance with FCC emissions limits.
For more information on safety guidelines, regulatory compliances, EMI/EMF compliance, accessibility, and
related topics, click here.
iii
Conventions Used in this Guide
Notifications
In this user guide, the following are used:
CAUTION: A caution indicates a potential hazard to equipment or data.
NOTE: A note draws attention to important information.
TIP: A tip provides a suggestion to make working with the application easier.
WARNING: A warning warns of things or actions that might cause injury, death, or
other severe consequences.
Software Commands
Commands are written in the fonts shown here:
^AR Merge Scene,,Op1 scene 1,1 ^B 51 ^W^C
[01] R 0004 00300 00400 00800 00600 [02] 35 [17] [03]
E X! *X1&* X2)* X2#* X2!
NOTE: For commands and examples of computer or device responses mentioned
in this guide, the character “0” is used for the number zero and “O”
represents the capital letter “o.”
CE
}
Computer responses and directory paths that do not have variables are written in the font
shown here:
Reply from 208.132.180.48: bytes=32 times=2ms TTL=32
C:\Program Files\Extron
Variables are written in slanted form as shown here:
ping xxx.xxx.xxx.xxx —t
SOH R Data STX Command ETB ETX
Selectable items, such as menu names, menu options, buttons, tabs, and field names are
written in the font shown here:
From the File menu, select New.
Click the OK button.
Copyright
© 2012 Extron Electronics. All rights reserved.
Trademarks
All trademarks mentioned in this guide are the properties of their respective owners.
iv
Contents
Introduction............................................................ 1
About this Guide ................................................ 1
About the QGE 100 Encoder............................... 1
QGE 100 Software .......................................... 2
Single or Multiple Users .................................. 2
Features .............................................................. 3
Functional Overview ............................................ 3
Image Capture and Distribution ...................... 3
The QGE 100 Data Stream .............................. 3
Managing the Network .................................. 4
Operating System ........................................... 4
EDID Management .......................................... 5
Supported Source Formats .............................. 6
Digital and Analog Representation .................. 6
Application Diagrams .......................................... 7
Installation and Operation.................................. 8
Installation Overview ........................................... 8
Rear Panel Features ............................................. 9
Connecting the Source Computer to the
QGE 100 ......................................................... 10
Connecting the QGE 100 to the Network ......... 12
Connection Procedure ................................... 12
Ethernet Connection Indicators ..................... 13
Connecting Power to the Unit........................... 13
Connection Diagrams ....................................... 14
Front Panel Features .......................................... 17
Software Configuration and Control ............. 18
Accessing the Software Programs ..................... 18
Computer System Requirements ................... 18
Installing the Software ................................. 19
Using the QGE 100 Administrator Program ....... 19
Starting the Administrator Program ............... 19
The QGE 100 Administrator Main
Application Window .................................... 20
Viewing a QGE 100 Source ........................... 24
Managing the QGE 100 List .......................... 26
Logging In and Out (Administrator Level) ...... 28
Changing the Password ................................ 28
Conguring a QGE 100 ................................ 29
Using the QGE 100 Viewer Program ................. 34
Starting the Viewer Program ......................... 34
The QGE 100 Viewer Window ...................... 35
Connecting to a QGE 100 Source.................. 38
Refreshing the Channel List ........................... 39
Learning Dialogs ............................................... 40
Mouse and Keyboard Control of the Source
Computer ........................................................ 41
Enabling Mouse and Keyboard Control ......... 41
Multicast Error Logging ..................................... 44
Reference Information ....................................... 45
Specifications .................................................... 45
Part Numbers and Accessories ........................... 47
Included Parts ............................................... 47
Optional Accessories ..................................... 47
Mounting the QGE 100 Encoder ....................... 48
UL Guidelines for Rack Mounting .................. 48
Other Rack Mounting Requirements ............. 48
IP Addressing .................................................... 49
What is an IP Address? .................................. 49
Choosing IP Addresses .................................. 49
Subnet Mask ................................................. 50
Pinging for the IP Address ............................. 50
Subnetting, a Primer ..................................... 51
Troubleshooting Performance............................ 53
Performance Criteria ..................................... 53
Things that Impact Performance Criteria ....... 53
Optimizing the Encoder Parameters .............. 55
vQGE 100 • Contents
QGE 100 • Contents vi
Introduction
This section gives an overview of the Extron QGE 100 Quantum Graphics Encoder,
describes its significant features, and provides examples of application diagrams. The
following topics are covered:
• About this Guide
• About the QGE 100 Encoder
• Features
• Functional Overview
• Application Diagrams
About this Guide
This guide discusses how to install, configure, and operate the QGE 100.
• Throughout this guide, the terms “QGE,” “QGE 100,” and “encoder” are used
interchangeably to refer to the QGE 100 Quantum Graphics Encoder.
• “Source computer” refers to the computer whose desktop will be encoded and
streamed to be displayed on a Quantum Elite videowall or a viewing computer.
• “Viewing computer” (or “your computer”) refers to the computer on which you are
viewing the source video that has been encoded by the QGE 100, and on which you
load the QGE 100 Administrator and QGE 100 Viewer software.
About the QGE 100 Encoder
The QGE 100 Quantum Graphics Encoder encodes an RGB or DVI signal from a source
computer or similar graphical device and streams it to a Quantum® Elite videowall
processor, computer, or other viewing device over an IP network. The viewing device can
then decode the image data and reproduce the image displayed on the source computer
screen at its original or scaled resolution.
The QGE 100 is connected between a source computer and its monitor, keyboard, and
mouse without affecting the performance of the computer. From these connections the
QGE obtains the source display content, along with keyboard and mouse actions. This
data is then made available to a viewing computer, which displays the source on a target
display (for example, the viewing computer monitor or a videowall).
The QGE provides high scalability, allowing sources such as maps, data screens, and other
low-motion graphic input signals to be interfaced to encoders and made available to
the viewing device. Near-real-time lossless compression with 4:4:4, 24-bit color source
reproduction maintains image fidelity while minimizing network bandwidth. The decoded
image is a pixel-for-pixel reproduction of the original with no blocking or color smearing.
NOTE: The Quantum Elite must at have least one 12-channel video input card
installed if QGE 100 units are used with it. The card provides the data bridge
between the incoming IP stream and the Quantum RAPT video/graphic bus.
QGE 100 • Introduction 1
Source PC
Figure 1. Source Computer, QGE 100, Quantum Processor, and Viewing PC on a
QGE 100 Software
Two software programs are provided with the QGE 100:
• The QGE 100 Viewer software enables you to select a QGE on the network and view
the desktop of a source computer. You are able to specify viewing parameters, such as
full screen or display scaling, as well as enabling mouse and keyboard control of the
source computer by the viewing computer in unicast mode.
• The Administrator software enables you to view and change QGE 100 network
connections, device addresses, and bandwidth parameters. It also provides a viewer
window that lets you select viewing parameters and enable mouse and keyboard
control of the source computer in unicast mode.
QGE 100
Quantum Graphics
Encoder
Network
POWER
DATA
QUANTUM ELITE
Quantum Elite
Videowall Processor
LAN
STATUS
QUANTUM GRAPHICS ENCODER
QGE 100
Network Switch
PC Running Viewer
Software
Single or Multiple Users
Multicast mode is used when a QGE 100 source will be decoded at one or more
Quantum Elite card frames or by multiple computers running QGE 100 Viewer or
Administrator software.
Unicast mode allows one user (viewing station or computer) to be connected at one
time. This streaming mode allows for remote keyboard and mouse control of the source
computer.
NOTE: Unicast mode cannot be used with a Quantum Elite processor.
QGE 100 • Introduction 2
Features
The QGE 100 features the following:
• Allows simple connection of a DVI or RGB source to an IP network.
• Streams standard, routable IP packets on an existing network or a dedicated media
network.
• Lossless compression with 4:4:4, 24-bit color source reproduction maintains image
fidelity while minimizing network bandwidth.
• Is compatible with DVI input resolutions up to 1920x1200 and analog RGB input
resolutions up to 1600x1200.
• Auto-sensing and flexible signal acquisition circuitry simplify installation for both
standard and non-standard sources.
• Operates independently of the source computer operating system and hardware and
imposes no additional load on the computer CPU performance.
• Image compression and user-defined bit rate settings limit network traffic.
• Provides keyboard and mouse control over the source computer from a PC equipped
with the QGE 100 Viewer software when the QGE 100 is streaming in unicast mode.
• Can interface hundreds of DVI or RGB inputs into a Quantum Elite Videowall Processor.
• If used with a Quantum Elite processor, decodes up to 28 QGE 100 streams per
Quantum Elite card frame.
• Provides scalability by multicasting graphic inputs to multiple Quantum Elite card
frames or computers running QGE 100 Viewer software.
• Can be used on LANs or managed private networks that support multicast traffic.
Functional Overview
The QGE 100 connects between a source computer and its monitor. A connection is made
from the source computer to the DVI-I input on the QGE 100 (as either a DVI or analog
signal), and the local monitor is connected to the active loop-out connector on the QGE
rear panel.
Image Capture and Distribution
After the source computer is connected to the QGE 100, any changes to the computer
screen content are captured and then compressed using a lossless compression algorithm.
The compressed source data then leaves the QGE 100 via the 100-BaseT Ethernet
connector, and is streamed across the network to a remote viewing device (see “Viewing
the QGE 100 Data Stream” on the next page).
The QGE 100 Data Stream
The data stream originating from a QGE 100 is standard IP network data. This data can be
routed, encrypted, decrypted, and so on, using standard networking peripheral devices.
The proprietary QGE 100 data stream cannot be viewed unless an Extron decoding
application or processor (such as the Quantum Elite) is used.
By default, QGE data is sent using UDP unicast protocol, which allows only one viewing
device to view the source at a time.
QGE 100 • Introduction 3
Viewing the QGE 100 Data Stream
Streamed QGE 100 data can be decoded and displayed using any of the following viewing
platforms:
• A Quantum Elite Videowall Processor (multicast mode only)
• A computer running QGE 100 Viewer software
• A computer running QGE 100 Administrator software
Managing the Network
Use the QGE 100 Administrator software to configure the image stream and IP address
settings of QGE 100 units.
Image streams
The following user-definable settings are available on the QGE 100 unit to facilitate the
management of the image streams:
• Frame rate
• Bandwidth limit
• TTL (Time to Live)
• Refresh rate
• Multicast address
• IP Settings
Network settings
You can also configure the following IP settings for each unit:
Available settings are:
• IP address
• Subnet mask
• Default gateway
• DNS Server
• WINS Server
• Network name
• Network port speed
• DHCP enable
Operating System
Although it has keyboard, mouse, and monitor connections, the QGE 100 is not a PC. It
does not have a Windows graphical user interface, and you cannot connect a monitor,
keyboard, and mouse directly to it to access any setup features or to control the operating
system.
Image retention
After the QGE 100 has been powered off, all memory and frame stores are purged.
Therefore, the QGE itself does not retain any representation of the sources that were
displayed on the system prior to shutdown.
QGE 100 • Introduction 4
EDID Management
DD
Extended display identification data (EDID) is a communications protocol or instruction
set for the identification of a monitor to a source computer that is using the DDC (Display
Data Channel) transmission standard. EDID information consists of the native resolution,
the vertical interval refresh rate, and pixel clock information about the connected monitor.
After receiving this information, the source device outputs the optimal video format for
the display based on the provided EDID data, ensuring proper video image quality.
When you are using the QGE 100 with DVI connections, the system manages the EDID
differently, depending on whether or not a local monitor is connected.
QGE 100 connected with a local monitor
When the QGE 100 has a local monitor connected to its DVI Out (loop-out) connector, the
highest resolution you are able to set on the connected PC is determined by that of the
monitor.
In the example illustrated below, a computer capable of producing a UXGA (1600x1200)
DVI-D output is connected to a QGE 100. Attached to the Out connector of the QGE is a
flat panel LCD monitor capable of displaying signals up to SXGA (1280x1024).
In this case, the maximum resolution that the computer allows you to set is SXGA,
because the EDID of the monitor has communicated with the graphics card and has
designated SXGA as its maximum supported resolution. Therefore, the output of the
computer is set to SXGA.
Source PC
DVI-
LAN
STATUS
QUANTUM GRAPHICS ENCODER
QGE 100
Quantum Graphics
Encoder
VI-D
QGE 100
SXGA Monitor
Figure 2. QGE 100 Connected to a Computer and a Local Monitor
QGE 100 connected with no local monitor
When no local monitor is connected, the maximum resolution of the computer is
selectable.
In the example illustrated below, a computer capable of producing a UXGA (1600x1200)
DVI-D output is connected to a QGE 100. No monitor is attached to the DVI Out
connector of the QGE.
In this case, the maximum resolution that the computer allows you to set is UXGA,
because the EDID of the QGE 100 has communicated with the graphics card and
designated UXGA as it maximum supported resolution. Therefore, the output of the
computer is set to UXGA.
DVI-D
Source PC
Figure 3. QGE 100 Connected to a Computer with No Additional Monitor
LAN
STATUS
QGE 100
Quantum Graphics
Encoder
QUANTUM GRAPHICS ENCODER
QGE 100
QGE 100 • Introduction 5
Supported Source Formats
The table below lists the resolutions and refresh rates supported by the QGE 100.
Source Resolution Digital Analog Source Resolution Digital Analog
BIOS and Startup Wide Modes
640x350 @ 85 Hz X 1152x864 @ 75 Hz X X
640x400 @ 85 Hz X 1280x768 @ 60 Hz X X
720x400 @ 70 Hz X 1280x960 @ 60 Hz X X
720x400 @ 85 Hz X 1280x960 @ 75 Hz X X
VGA 1365x768 @ 60 Hz X X
640x480 @ 60 Hz X X SXGA
640x480 @ 72 Hz X X 1280x1024 @ 60 Hz X X
640x480 @ 75 Hz X X 1280x1024 @ 75 Hz X
640x480 @ 85 Hz X X 1280x1024 @ 85 Hz X
WVGA SXGA+
852x480 @ 60 Hz X X 1400x1050 @ 60 Hz X X
SVGA UXGA
800x600 @ 56 Hz X X 1600x1200 @ 60 Hz X X
800x600 @ 60 Hz X X WUXGA
800x600 @ 72 Hz X X 1920x1200 @ 60 Hz X
800x600 @ 75 Hz X X 1920x1200 @ 60 Hz* X
800x600 @ 85 Hz X X *With reduced blanking
WSVGA
1024x576 @ 60 Hz X X
XGA
1024x768 @ 60 Hz X X
1024x768 @ 70 Hz X X
1024x768 @ 75 Hz X X
1024x768 @ 85 Hz X X
NOTE: When sending a WUXGA signal into a QGE 100, you must have a WUXGA-
capable monitor connected to the DVI Out connector of the QGE 100. If
you do not, the EDID of the QGE allows the graphics card to produce only a
maximum signal resolution of UXGA.
Digital and Analog Representation
If no local monitor is connected, a QGE 100 can represent itself to a graphics card either
as a digital display device or an analog display device, but not both simultaneously. A file
needs to be downloaded into the QGE 100 to dictate whether the unit appears as an
analog or digital device to the graphics card. The default file provided with the QGE is DVI.
If you want the QGE to be identified as analog, contact your Extron support representative
to obtain the analog file.
These diagrams show examples of QGE connections for multicast and unicast streaming.
QGE 100 • Introduction 6
Application Diagrams
Multicast Streaming
POWER
DATA
Extron
Quantum Elite
Videowall Processor
QUANTUM ELITE
Extron
QGE 100
Quantum Graphics
Encoder
Refer all servicing to
qualified service personnel
PERIPHPC
12V DC
REG
1.5A MAX
DVI/
RGB
COM 1
OUT IN
DVI-I DVI-I
Projection Cubes
LAN
COM 2
DVI/
RGB
Source PC
Unicast Streaming with Keyboard and Mouse Control
Extron
QGE 100
Quantum Graphics
Encoder
Refer all servicing to
qualified service personnel
Extron
QGE 100
Quantum Graphics
Encoder
Refer all servicing to
qualified service personnel
PERIPHPC
COM 1
COM 2
12V DC
REG
1.5A MAX
OUT IN
DVI-I DVI-I
DVI/
RGB
DVI/
RGB
Extron
QGE 100
Quantum Graphics
Encoder
12V DC
REG
1.5A MAX
Refer all servicing to
qualified service personnel
PERIPHPC
COM 1
OUT IN
DVI-I DVI-I
DVI/
RGB
COM 2
DVI/
RGB
Source PC
Source PC
PERIPHPC
COM 1
COM 2
12V DC
REG
1.5A MAX
OUT IN
DVI-I DVI-I
DVI/
RGB
DVI/
RGB
Extron
QGE 100
Quantum Graphics
Encoder
12V DC
REG
1.5A MAX
Refer all servicing to
qualified service personnel
PERIPHPC
COM 1
OUT IN
DVI-I DVI-I
DVI/
RGB
COM 2
DVI/
RGB
PC with QGE 100
Viewer software
LAN
PC with QGE 100
Viewer software
PC with QGE 100
Viewer software
with Remote
Keyboard and
Mouse Control
PC with QGE 100
Viewer software
with Remote
Keyboard and
Mouse Control
Source PC
Source PC
Figure 4. Diagrams of the QGE 100 Using Multicast and Unicast Streaming
QGE 100 • Introduction 7
Installation and Operation
This section provides the steps to install the QGE 100. It also describes the front and rear
panel components and provides instructions for cabling and operating the encoder. The
following topics are included:
• Installation Overview
• Rear Panel Features
• Connecting the Source Computer to the QGE 100
• Connecting the QGE 100 to the Network
• Connecting Power to the Unit
• Connection Diagrams
• Front Panel Features
Installation Overview
To install and set up the QGE 100 encoder, follow the steps listed below. Where
appropriate, each step contains a reference to detailed explanations later in this section;
refer to these sections as needed.
WARNING: To avoid the risk of electric shock or product damage due to
CAUTION: Keep the QGE 100 in a horizontal position while it is operating. When
1. Disconnect power from the QGE and power off all other equipment in the system.
2. Connect the mouse PC, keyboard PC, and DVI-I In ports of the QGE, respectively, to
the PS/2 mouse and keyboard ports and the monitor port of the source computer (see
“Connecting the Source Computer to the QGE 100” on page 10).
3. Connect the mouse, keyboard, and monitor of the source computer, respectively, to
the Periph mouse and keyboard ports and the DVI-I Out port of the QGE.
4. Connect the QGE Ethernet port to the network port of your host (viewing) computer
or a Quantum Elite videowall (see “Connecting the QGE 100 to the Network” on
page 12).
5. Power on the QGE 100 (see “Connecting Power to the Unit” on page 13).
6. Power on the source computer. Always do this step last.
condensation, always allow the QGE 100 and the provided power supply
to become acclimated to ambient temperature and humidity for at least
30 minutes before switching it on. This is particularly important when you
are moving the unit from a cold to a warm location.
using it free-standing (not rack mounted), place it on a stable, flat, and
level surface. Ensure that the surface nish will not be affected by the heat
produced by the QGE when the unit is in use.
QGE 100 • Installation and Operation 8
Rear Panel Features
TI
1 2
3
4
5
Reserved for
Future Use
12V DC IN
REG
1.5A MAX
Refer all servicing to
qualified service personnel
PERIPH PC
9
8
COM 1
OU
DVI-I DVI-I
7
COM 2
N
6
Figure 5. QGE 100 Rear Panel
a Power connector — Connect the provided 12 VDC power supply to this female
3-pin mini DIN connector (see “Connecting Power to the Unit” for the connection
procedure and important cautions).
b Ethernet port — Connect a straight-through patch cable between this shielded
RJ-45 port and a router or switch that is connected to your local network (see
“Connecting the QGE 100 to the Network” on page 12 for pin assignments and
instructions for connecting to this port).
c Periph (peripheral) mouse connector — This loop-through connector enables
mouse control of the source computer to pass through the QGE 100. Plug the PS/2
mouse of the source computer into this female 6-pin mini DIN connector (indicated
on the rear panel by a mouse icon located between this connector and the PC mouse
connector). (See “Connecting the Source Computer to the QGE 100”on page 10
for PS/2 port pin assignments and instructions for connecting to this port).
d PC mouse connector — Connect one of the supplied PS/2 cables from this female
6-pin mini DIN connector to the PS/2 mouse port of the source computer (see
“Connecting the Source Computer to the QGE 100” for pin assignments and
instructions for connecting to this port).
e COM 1 serial port — This port is used for advanced diagnostics by Extron personnel.
It is not intended for use during normal operation.
f DVI-I In monitor port — Connect the appropriate provided cable (DVI or analog)
between this female DVI-I port and the monitor port of the source computer (see
“Connecting the Source Computer to the QGE 100,” below, for pin assignments
and instructions for connecting to the port).
g DVI-I Out monitor port — Connect the monitor of the source computer to this
female DVI-I loop-through connector (see “Connecting the Source Computer to
the QGE 100” for pin assignments and instructions for connecting to the port).
h PC keyboard connector — Connect one of the supplied PS/2 cables from this
female 6-pin mini DIN connector to the PS/2 keyboard port of the source computer
(see “Connecting the Source Computer to the QGE 100” for pin assignments and
instructions for connecting to this port).
i Periph (peripheral) keyboard connector — This loop-through connector enables
keyboard control of the source computer to pass through the QGE 100. Connect the
keyboard of the source computer to this female 6-pin mini DIN connector (indicated
on the rear panel by a keyboard icon located between this connector and the PC
keyboard connector). (See “Connecting the Source Computer to the QGE 100”
for pin assignments and instructions for connecting to this port.)
QGE 100 • Installation and Maintenance 9
Connecting the Source Computer to the QGE 100
6
Video data from the source computer is streamed over the network via the QGE 100 to
be viewed on another computer or a Quantum Elite processor. The QGE 100 is compatible
with both digital and analog computer graphics signals.
NOTE: If you do not intend to use keyboard and mouse control of the source
computer through the QGE 100, omit steps 1, 2, 5, and 6 (connecting the
QGE between the source computer and its keyboard and mouse). (See
“Mouse and Keyboard Control of the Source Computer” on page 41 for
more information.)
Connect the QGE to the source computer as follows:
1. Connect one of the provided PS/2 to PS/2 cables between the QGE
mouse PC port (circled at right) and the PS/2 mouse port of the
source computer.
NOTE: The table and illustration below show the pin assignments for all PS/2
connectors on the QGE rear panel.
Pin Function
1 Data
2 No connection
3 Ground
4 +5 V supply
5 Clock
6 No connection
Figure 6. Pin Assignments for Periph and PC Connectors
4
2
PERIPH
5
3
1
PC
2. Connect the other PS/2 cable between the QGE keyboard PC port
(circled at right) and the PS/2 keyboard port of the source computer.
3. Connect the appropriate monitor cable between the DVI-I In port on the QGE rear
panel and the source computer monitor port.
• For a digital source computer, connect the provided DVI-I-to-DVI-I cable from
the QGE DVI-I In port to the DVI monitor Out port on the source computer.
• For an analog source computer, connect the provided DVI-A-to-15-pin HD
cable from the QGE DVI-I In port to the analog monitor Out port on the source
computer.
The illustrations and tables on the next page show the pin assignments for the two
DVI-I monitor ports.
QGE 100 • Installation and Maintenance 10
Pin
Digital Connections
Analog Connections
Signal
1
9
17
Female DVI Connector
Pin Signal
8
24
Pin
Signal
1 TMDS data 2– 9 TMDS data 1– 17 TMDS data 0–
2 TMDS data 2+ 10 TMDS data 1+ 18 TMDS data 0+
3 Ground (2/4 ) 11 Ground (1/3) 19 Ground (0/5)
4 TMDS data 4- 12 TMDS data 3- 20 TMDS data 5-
5 TMDS data 4+ 13 TMDS data 3+ 21 TMDS data 5+
6 DDC clock 14 +5 V power* 22 Ground (clock)
7 DDC data 15 Ground (for 5 V) 23 TMDS clock+
8 Analog V-sync 16 Hot plug detect 24 TMDS clock–
*Loop-through connection only; 5 V is provided by the source.
4. Important: Clip the provided ferrite block (shown at right)
around the digital or analog monitor cable next to the DVI-A
plug that attaches to the rear panel DVI-I In connector (see
figure 7, below). The ferrite suppresses high frequency noise.
C1
C5
C3
Analog Portion of DVI Connector
Pin
Function
Red signal
C1
C2
Green signal
Blue signal
C3
C4
Horizontal sync
Ground
C5
C2
C4
NOTE: Analog vertical
sync is on pin 8.
15-pin HD Connector
Ferrite
To Source
Computer
DVI-A Connector
To QGE 100
DVI-I Out Port
Figure 7. Analog Monitor Cable with Ferrite
5. Connect the mouse of the source computer to the Periph mouse
connector on the QGE rear panel (circled at right).
6. Connect the keyboard of the source computer to the Periph
keyboard connector on the rear panel (circled at right).
7. Connect the video monitor of the source computer to the DVI-I Out
port on the QGE rear panel.
• For a digital source computer, connect the DVI source computer monitor
directly to the DVI-I Out port on the QGE rear panel.
• For an analog source computer:
1. Connect the provided DVI-A-to-15-pin HD adapter to the analog source
computer monitor cable.
PERIPH
PC
QGE 100 • Installation and Maintenance 11
2. Plug the DVI-A connector of the adapter into the QGE DVI-I Out port.
Analog Monitor
Figure 8. Connecting the Monitor of an Analog Source Computer to the
Analog to DVI Adapter
NOTE: If you use a monitor cable or adapter other than the one provided with
the QGE 100, ensure that all pins are properly interconnected; otherwise,
the computer graphics card or monitor may not operate correctly.
Connecting the QGE 100 to the Network
Source content that is captured by the QGE 100 from a source computer is transmitted to
a viewing device via TCP/IP over an Ethernet network.
Connection Procedure
Connect the QGE to your network as follows:
1. Connect a standard straight-through Ethernet patch cable (not supplied) between the
LAN port on the QGE 100 rear panel to a switch or router that is connected to the
same network as your viewing device. (A shielded twisted pair cable is recommended
for this connection.) The network port on the router or switch must be capable of
supporting a 100BASE-T connection.
Pins:
12345678
Insert Twisted
Pair Wires
RJ-45
Connector
Pin
A cable that is wired the same at both ends is called a "straight-through"
cable, because no pin or pair assignments are swapped.
End 1 End 2
Wire Color
1
2
3
4
Blue
5
White-blue
6
7
White-brown
8
Brown
T568B
Straight-through Cable
Wire Color
White-orangeWhite-orange
OrangeOrange
White-greenWhite-green
Blue
White-blue
GreenGreen
White-brown
Brown
T568B
Analog to DVI
Adapter
To QGE 100
DVI I Out Port
Function
TD+ (+ data transmit)
TD- (- data transmit)
RD+ (+ data receive)
NC
NC
RD- (- data receive)
NC
NC
Figure 9. RJ-45 Connector Wiring
QGE 100 • Installation and Maintenance 12
2. When the QGE 100 encoder is delivered, the following default addresses are set for it:
• IP address: 172.28.231.98
• Subnet mask: 255.255.000.000
If you need to change these addresses, use the QGE 100 Administrator software to
enter new addresses (see the “Software Configuration and Control” section for
detailed procedures). The IP address must be within the range of addresses that have
been specified for your network and cannot be in use by another network device. The
subnet mask must also be correct.
NOTE: The IP address and subnet mask are required parameters for the QGE to
be on the network. Optional parameters that can be changed using the
Administrator software include Device Name, DNS Server Address, WINS
Server Address, and Default Gateway.
Ethernet Connection Indicators
After the Ethernet connection has been made, the green and amber LEDs at the bottom
of the LAN port indicate the status of the connection:
• The green (link) LED indicates that the QGE is properly connected to an Ethernet
LAN. This LED should light steadily.
• The amber (activity) LED indicates transmission of data on the RJ-45 connector. This
LED should icker as the QGE communicates.
Connecting Power to the Unit
Powering up is the last step in the QGE 100 setup procedure. Always ensure that the
QGE 100 is powered up before the source computer. If you power on the QGE after
the source computer, the computer may not correctly detect the mouse, keyboard, and
monitor.
To connect power to the unit:
1. Plug the mini DIN connector of the provided 12 VDC power supply into the rear panel
mini DIN connector labeled “12V DC In.”
2. Connect the provided power cord between the IEC connector of the power supply
and an AC outlet.
NOTE: The QGE 100 power supply is double-insulated and does not require an earth
to ground connection.
QGE 100 • Installation and Maintenance 13
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