This symbol is intended to alert the user of important operating and maintenance
(servicing) instructions in the literature provided with the equipment.
This symbol is intended to alert the user of the presence of uninsulated dangerous
voltage within the product's enclosure that may present a risk of electric shock.
Caution
ReadInstructions • Read and understand all safety and operating instructions before using the
equipment.
Retain Instructions • The safety instructions should be kept for future reference.
Follow Warnings • Follow all warnings and instructions marked on the equipment or in the user
information.
Avoid Attachments • Do not use tools or attachments that are not recommended by the equipment
manufacturer because they may be hazardous.
Consignes de Sécurité • Français
Ce symbole sert à avertir l’utilisateur que la documentation fournie avec le matériel
contient des instructions importantes concernant l’exploitation et la maintenance
(réparation).
Ce symbole sert à avertir l’utilisateur de la présence dans le boîtier de l’appareil de
tensions dangereuses non isolées posant des risques d’électrocution.
Attention
Lire les instructions• Prendre connaissance de toutes les consignes de sécurité et d’exploitation avant
d’utiliser le matériel.
Conserver les instructions• Ranger les consignes de sécurité afin de pouvoir les consulter à l’avenir.
Respecter les avertissements • Observer tous les avertissements et consignes marqués sur le matériel ou
présentés dans la documentation utilisateur.
Eviter les pièces de fixation • Ne pas utiliser de pièces de fixation ni d’outils non recommandés par le
fabricant du matériel car cela risquerait de poser certains dangers.
Sicherheitsanleitungen • Deutsch
Dieses Symbol soll dem Benutzer in der im Lieferumfang enthaltenen
Dokumentation besonders wichtige Hinweise zur Bedienung und Wartung
(Instandhaltung) geben.
Dieses Symbol soll den Benutzer darauf aufmerksam machen, daß im Inneren des
Gehäuses dieses Produktes gefährliche Spannungen, die nicht isoliert sind und
die einen elektrischen Schock verursachen können, herrschen.
Achtung
Lesen der Anleitungen • Bevor Sie das Gerät zum ersten Mal verwenden, sollten Sie alle Sicherheits-und
Bedienungsanleitungen genau durchlesen und verstehen.
Aufbewahren der Anleitungen • Die Hinweise zur elektrischen Sicherheit des Produktes sollten Sie
aufbewahren, damit Sie im Bedarfsfall darauf zurückgreifen können.
Befolgen der Warnhinweise • Befolgen Sie alle Warnhinweise und Anleitungen auf dem Gerät oder in
der Benutzerdokumentation.
Keine Zusatzgeräte • Verwenden Sie keine Werkzeuge oder Zusatzgeräte, die nicht ausdrücklich vom
Hersteller empfohlen wurden, da diese eine Gefahrenquelle darstellen können.
Warning
Power sources • This equipment should be operated only from the power source indicated on the
product. This equipment is intended to be used with a main power system with a grounded
(neutral) conductor. The third (grounding) pin is a safety feature, do not attempt to bypass or
disable it.
Power disconnection • To remove power from the equipment safely, remove all power cords from
the rear of the equipment, or the desktop power module (if detachable), or from the power
source receptacle (wall plug).
Power cord protection • Power cords should be routed so that they are not likely to be stepped on or
pinched by items placed upon or against them.
Servicing • Refer all servicing to qualified service personnel. There are no user-serviceable parts
inside. To prevent the risk of shock, do not attempt to service this equipment yourself because
opening or removing covers may expose you to dangerous voltage or other hazards.
Slots and openings • If the equipment has slots or holes in the enclosure, these are provided to
prevent overheating of sensitive components inside. These openings must never be blocked by
other objects.
Lithium battery • There is a danger of explosion if battery is incorrectly replaced. Replace it only
with the same or equivalent type recommended by the manufacturer. Dispose of used batteries
according to the manufacturer's instructions.
Avertissement
Alimentations• Ne faire fonctionner ce matériel qu’avec la source d’alimentation indiquée sur
l’appareil. Ce matériel doit être utilisé avec une alimentation principale comportant un fil de
terre (neutre). Le troisième contact (de mise à la terre) constitue un dispositif de sécurité :
n’essayez pas de la contourner ni de la désactiver.
Déconnexion de l’alimentation• Pour mettre le matériel hors tension sans danger, déconnectez tous
les cordons d’alimentation de l’arrière de l’appareil ou du module d’alimentation de bureau (s’il
est amovible) ou encore de la prise secteur.
Protection du cordon d’alimentation • Acheminer les cordons d’alimentation de manière à ce que
personne ne risque de marcher dessus et à ce qu’ils ne soient pas écrasés ou pincés par des
objets.
Réparation-maintenance • Faire exécuter toutes les interventions de réparation-maintenance par un
technicien qualifié. Aucun des éléments internes ne peut être réparé par l’utilisateur. Afin
d’éviter tout danger d’électrocution, l’utilisateur ne doit pas essayer de procéder lui-même à ces
opérations car l’ouverture ou le retrait des couvercles risquent de l’exposer à de hautes tensions
et autres dangers.
Fentes et orifices • Si le boîtier de l’appareil comporte des fentes ou des orifices, ceux-ci servent à
empêcher les composants internes sensibles de surchauffer. Ces ouvertures ne doivent jamais
être bloquées par des objets.
Lithium Batterie • Il a danger d'explosion s'll y a remplacment incorrect de la batterie. Remplacer
uniquement avec une batterie du meme type ou d'un ype equivalent recommande par le
constructeur. Mettre au reut les batteries usagees conformement aux instructions du fabricant.
Vorsicht
Stromquellen • Dieses Gerät sollte nur über die auf dem Produkt angegebene Stromquelle betrieben
werden. Dieses Gerät wurde für eine Verwendung mit einer Hauptstromleitung mit einem
geerdeten (neutralen) Leiter konzipiert. Der dritte Kontakt ist für einen Erdanschluß, und stellt
eine Sicherheitsfunktion dar. Diese sollte nicht umgangen oder außer Betrieb gesetzt werden.
Stromunterbrechung • Um das Gerät auf sichere Weise vom Netz zu trennen, sollten Sie alle
Netzkabel aus der Rückseite des Gerätes, aus der externen Stomversorgung (falls dies möglich
ist) oder aus der Wandsteckdose ziehen.
Schutz des Netzkabels • Netzkabel sollten stets so verlegt werden, daß sie nicht im Weg liegen und
niemand darauf treten kann oder Objekte darauf- oder unmittelbar dagegengestellt werden
können.
Wartung • Alle Wartungsmaßnahmen sollten nur von qualifiziertem Servicepersonal durchgeführt
werden. Die internen Komponenten des Gerätes sind wartungsfrei. Zur Vermeidung eines
elektrischen Schocks versuchen Sie in keinem Fall, dieses Gerät selbst öffnen, da beim Entfernen
der Abdeckungen die Gefahr eines elektrischen Schlags und/oder andere Gefahren bestehen.
Schlitze und Öffnungen • Wenn das Gerät Schlitze oder Löcher im Gehäuse aufweist, dienen diese
zur Vermeidung einer Überhitzung der empfindlichen Teile im Inneren. Diese Öffnungen dürfen
niemals von anderen Objekten blockiert werden.
Litium-Batterie • Explosionsgefahr, falls die Batterie nicht richtig ersetzt wird. Ersetzen Sie
verbrauchte Batterien nur durch den gleichen oder einen vergleichbaren Batterietyp, der auch
vom Hersteller empfohlen wird. Entsorgen Sie verbrauchte Batterien bitte gemäß den
Herstelleranweisungen.
Instrucciones de seguridad • Español
Este símbolo se utiliza para advertir al usuario sobre instrucciones importantes de
operación y mantenimiento (o cambio de partes) que se desean destacar en el
contenido de la documentación suministrada con los equipos.
Este símbolo se utiliza para advertir al usuario sobre la presencia de elementos con
voltaje peligroso sin protección aislante, que puedan encontrarse dentro de la caja
o alojamiento del producto, y que puedan representar riesgo de electrocución.
Precaucion
Leer las instrucciones • Leer y analizar todas las instrucciones de operación y seguridad, antes de usar
el equipo.
Conservar las instrucciones • Conservar las instrucciones de seguridad para futura consulta.
Obedecer las advertencias • Todas las advertencias e instrucciones marcadas en el equipo o en la
documentación del usuario, deben ser obedecidas.
Evitar el uso de accesorios • No usar herramientas o accesorios que no sean especificamente
recomendados por el fabricante, ya que podrian implicar riesgos.
Advertencia
Alimentación eléctrica • Este equipo debe conectarse únicamente a la fuente/tipo de alimentación
eléctrica indicada en el mismo. La alimentación eléctrica de este equipo debe provenir de un
sistema de distribución general con conductor neutro a tierra. La tercera pata (puesta a tierra) es
una medida de seguridad, no puentearia ni eliminaria.
Desconexión de alimentación eléctrica • Para desconectar con seguridad la acometida de
alimentación eléctrica al equipo, desenchufar todos los cables de alimentación en el panel trasero
del equipo, o desenchufar el módulo de alimentación (si fuera independiente), o desenchufar el
cable del receptáculo de la pared.
Protección del cables de alimentación • Los cables de alimentación eléctrica se deben instalar en
lugares donde no sean pisados ni apretados por objetos que se puedan apoyar sobre ellos.
Reparaciones/mantenimiento • Solicitar siempre los servicios técnicos de personal calificado. En el
interior no hay partes a las que el usuario deba acceder. Para evitar riesgo de electrocución, no
intentar personalmente la reparación/mantenimiento de este equipo, ya que al abrir o extraer las
tapas puede quedar expuesto a voltajes peligrosos u otros riesgos.
Ranuras y aberturas • Si el equipo posee ranuras o orificios en su caja/alojamiento, es para evitar el
sobrecalientamiento de componentes internos sensibles. Estas aberturas nunca se deben obstruir
con otros objetos.
Batería de litio • Existe riesgo de explosión si esta batería se coloca en la posición incorrecta. Cambiar
esta batería únicamente con el mismo tipo (o su equivalente) recomendado por el fabricante.
Desachar las baterías usadas siguiendo las instrucciones del fabricante.
Quick Start — Integration Scaling Matrix Switcher
Unbalanced Input
Tip
Sleeve
Tip
Sleeve
Balanced Input
Tip
Ring
Sleeve (s)
Tip
Ring
Tip
Ring
Sleeve (s)
Tip
Ring
Balanced Input
(high impedance)
(high impedance)
(600 ohms)
600 ohms
600 ohms
Installation
Step 1
Turn off power to the ISM 182 or ISM 482 and the
input and output devices, and remove the power
cords from them.
Step 2
Install four rubber feet on the bottom of the ISM or
mount the ISM in a rack.
T
S
U
J
D
A
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8
4
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4
7
3
6
2
5
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4
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L
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3
2
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Step 4
Cable the switcher for
audio input. Each input
has a 3.5 mm, 5-pole
captive screw connector for
balanced or unbalanced
stereo or mono audio
input. Connectors are
included with each
switcher, but you must
supply the audio cable.
High impedance is
generally over 800 ohms.
Step 5
Connect RGB video displays to
the Output 1 and Output 2
female BNC and 15-pin HD
connectors. Connect the
various video formats to the
BNCs as shown.
Both output connector
types output the same
video signal and the
same sync format.
R
G
B
H/HV
R
G
B
H/HV
Step 3
Connect up to eight computer/RGB video,
component video, S-video, or composite video
sources to these female BNC input connectors.
The figure below shows how to connect the various
video formats.
RGBHV
Video
R/R-Y
G/Y
VID
B/C
B-Y
H/HV
V
RGBS or
RGBcvS
Video
R/R-Y
G/Y
VID
B/C
B-Y
H/HV
V
R/R-Y
G/Y
VID
B/C
B-Y
H/HV
V
RGsB or
Component
Video
R/R-Y
G/Y
VID
B/C
B-Y
H/HV
V
S-VideoComposite
Video
R/R-Y
G/Y
VID
B/C
B-Y
H/HV
V
Step 6
Cable the switcher for audio
output. Each output has a
RGBHV
Video
V
RGBS
Video
3.5 mm, 5-pole captive screw
connector that outputs the selected unamplified,
line level audio. Connect an audio device, such as
an audio amplifier or powered speakers.
Tip
See caution
Sleeve
Tip
See caution
Unbalanced Output
Tip
Ring
Sleeve (s)
Tip
Ring
Balanced Output
AUDIOAUDIO
CAUTION
Connect the
sleeve to ground.
Connecting the
sleeve to a
negative (-)
terminal will
damage the audio
output circuits.
Step 7
If desired, connect a control system or computer to
the Remote RS-232 port.
RS-232 FunctionPin
Not used
—
1
2
3
4
5
6
7
8
9
TX
RX
—
Gnd
—
—
—
—
Transmit data
Receive data
Not used
Signal ground
Not used
Not used
Not used
Not used
If desired, connect a network WAN or LAN hub, a
control system, or computer to the Ethernet RJ-45
port. For connection to a network hub, router, or
switch, wire the network interface cable as a
straight-through cable. For connection to a
computer or control system, wire the network
interface cable as a crossover cable.
Straight-through cable
Side 1Side 2
Pin Wire color Pin Wire color
Clip Down
12345678
1
1&2
2345678
3&6
4&5
RJ-45
connector
Twisted
Pairs
7&8
1 White-orange1 White-orange
2 Orange2 Orange
3 White-green3 White-green
4 Blue4 Blue
5 White-blue5 White-blue
6 Green6 Green
7 White-brown7 White-brown
8 Brown8 Brown
Crossover cable
Side 1Side 2
Pin Wire color Pin Wire color
1 White-orange1 White-green
2 Orange2 Green
3 White-green3 White-orange
4 Blue4 Blue
5 White-blue5 White-blue
6 Green6 Orange
7 White-brown7 White-brown
8 Brown8 Brown
Step 9
Plug the Integration Seamless Matrix switcher and
input and output devices into a grounded AC
source, and turn on the input and output devices.
Setup and Operation
Configure the inputs
1. Press Menu > Next.
2. Press an input button (to select the input to
configure).
3. Rotate the Adjust
video type.
4. Rotate the Adjust
audio gain or attenuation level.
5. Select other inputs to configure as necessary
by pressing the appropriate input button.
6. Press Menu > Menu > Menu > Menu > Next
to return to the default display cycle.
knob to select the input
knob to select the input
Configure the outputs
1. Press Menu > Menu > Next.
2. Rotate the Adjust
knob to select the output
rate for the output indicated on the LCD (for
example, output 1).
3. Rotate the Adjust
knob to select the output
frequency.
4. Configure the unselected output (for
example, output 2) by pressing the
appropriate output button and rotating the
knobs as necessary.
5. Press Next.
6. Rotate the Adjust
knob to select the output
video sync format (RGBHV or RGBS).
7. Rotate the Adjust
knob to select the sync
polarity.
8. Configure the unselected output (for
example, output 1) by pressing the
appropriate output button and rotating the
knobs as necessary.
9. Press Menu > Menu > Menu > Next to
return to the default display cycle.
Create a tie
1. Select video and/or audio to switch by
pressing the Video/Audio button as
necessary to light the green Video LED and/
or the red Audio LED as desired.
2. As necessary, press the Output 1 or Output 2
button to select the desired output. (Only
one output can be selected at a time.) The
Output LED indicates the selected output.
3. Press an input button to select a video and/
or audio input for the selected output. The
output 1 selection is indicated by the solid
green (video) and/or red (audio) Input
LED(s).
4. Press the unselected Output button to tie an
input to that output or to view that tie. Both
input selections can be viewed in the LCD
display cycle.
Auto Image
Initiate the auto imaging function for a specific
input by pressing and holding the appropriate
input button until the LCD displays the message
Auto Image Input #n, releasing the input button,
and then pressing and releasing the input button
again.
All trademarks mentioned in this manual are the properties of their respective owners.
ivIntegration Scaling Matrix Switcher • Table of Contents
68-576-01 Rev. C
11 04
Integration Scaling Matrix Switcher
Chapter One
1
Introduction
About this Manual
About the Switcher
Features
Introduction, cont’d
Introduction
About this Manual
This manual contains installation, configuration, and operating information for the
Extron ISM 182 and ISM 482 Integration Scaling Matrix switchers.
The ISM 182 and ISM 482 are similar in function and operation; the differences
exist in scaling capabilities. In this manual, the terms “switcher” and “ISM” are
used interchangeably to refer to either model, except where differences exist, in
which case the specific model is noted.
•Chapter 1 identifies the switcher’s features.
•Chapter 2 details how to install the switcher.
•Chapter 3 describes how to operate the switcher and use all of its features.
•Chapter 4 provides information about programming and operating the
switcher under RS-232 control, such as from a PC or host controller.
•Chapter 5 details the Extron control software for Windows, which allows you
to operate the switcher from a PC in a graphical environment.
•Chapter 6 details operation of the switcher using an Ethernet browser.
•Appendix A is a high-level Internet protocol (IP) primer (Ethernet and
Telnet).
•Appendix B lists the switcher’s specifications and pertinent part numbers
and provides procedures for replacing the switcher’s firmware.
About the Switcher
The Extron ISM 182 and ISM 482 are eight-input, two-independently-scaled-output,
video and stereo audio matrix switchers. Figure 1-1 shows a typical ISM 482
application. The switchers accept high resolution RGB video, YUV (component)
video, S-video (Y/C), and composite video inputs; scale the inputs; and output
RGBHV or RGBS video and stereo audio. Triple-Action Switching™ (RGB delay)
blanks the screen during the switch to prevent distracting video glitches. The
switchers’ two independent scalers permit differing video formats on each input to
be displayed in different resolutions on different projectors.
Each video input is individually configurable to allow for different video formats.
The ISM allows analog RGBHV, RGBS, RGsB, and RGBcvS video, component
video, S-video, and composite video signals to be displayed on a device with a
fixed resolution and aspect ratio, such as a liquid crystal display (LCD) projector,
digital light processor (DLP) projector, or plasma display.
The ISM provides two separate outputs. The selected input can be switched to
either or both outputs.
The switchers input all valid video signal formats on eight sets of five BNC
connectors. The ISM 482 scales the input up or down to any of 40 output
resolutions and rates. The ISM 182 scales the inputs to any of 20 resolutions and
rates. Either switcher outputs the scaled video, as RGBHV or RGBS, on two sets of
output connectors, consisting of five BNCs and a 15-pin HD connector. The BNCs
and 15-pin HD connector share identical outputs. Several of the output resolutions
and rates include Extron’s Accu-RATE Frame Lock™ (AFL™), a proprietary
technology that locks the output frame rate to the input rate, solving the image
tearing problem that can result from different input and output rates. The ISM 482
features HDTV 576p, 720p, 1080p, and 1080i outputs.
Figure 1-1— Typical ISM 482 Integration Scaling Matrix Switcher
application
The ISM receives and outputs the stereo audio on 5-pole captive screw connectors.
For upscaling, the ISM 482 converts the horizontal and vertical sync timing and the
number of lines of the lower-resolution video input to match the native resolution
of the display. This produces an undistorted, brighter picture than an unscaled
input would.
For downscaling, the ISM 482 accepts any computer resolution, up to 1600 x 1200,
with horizontal scan rates up to 100 kHz and vertical scan rates up to 120 Hz, and
converts the input to match the native resolution of the display.
The switchers are ideal for displaying images on projectors with limited display
resolutions, such as LCD projectors, DLP projectors, and plasma projectors.
The switchers feature built-in test patterns to aid in monitor or projector set-up and
evaluation.
The switchers are housed in a rack-mountable, 3U high, 17.5” wide, metal
enclosure. The ISM has an internal 100VAC to 240VAC, 50/60 Hz, 30 watts
autoswitchable power supply that provides worldwide power compatibility.
Video inputs — The ISM switches among eight fully-configurable RGB, HDTV
component video (ISM 482), component video, S-video, and composite video
inputs on five BNC connectors per input.
Audio inputs — The ISM switches among eight balanced or unbalanced stereo or
mono audio inputs on 5-pole captive screw connectors.
Outputs —
Video outputs — The ISM outputs individually scaled video signals as RGBHV
or RGBS. Two sets of BNC connectors and two 15-pin HD connectors are
provided. One set of BNC connectors and one 15-pin HD connector display
the output 1 image, and the other set of BNC connectors and 15-pin HD
connector display the output 2 image.
Audio outputs — The ISM outputs the selected unamplified, line level, balanced
or unbalanced stereo or mono audio on 5-pole captive screw connectors.
Accu-RATE Frame Lock™ (AFL™) — A patented technology exclusive to Extron
that solves frame rate conversion issues experienced by video scalers. When
video input and output refresh rates differ, occasionally the two rates cross
over each other. The result is a glitch or image freeze on the display. AFL
solves this problem by locking the output frame rate to the input frame rate.
Dynamic Motion Interpolation™ (DMI™) — This video processing technique is
an advanced motion prediction and compensation method that treats motion
content and still content with different algorithms to yield high fidelity images.
3:2 pulldown detection for NTSC video sources and 2:2 film detection for PAL —
These advanced, patent pending, film mode processing feature helps
maximize image detail and sharpness for video sources that originated from
film. When film is converted to NTSC video, the film frame rate has to be
matched to the video frame rate in a process called 3:2 pulldown. Jaggies and
other image artifacts can result if conventional deinterlacing techniques are
used on film-source video. The ISM’s advanced film mode processing
recognizes signals that originated from film. The ISM then applies video
processing algorithms that optimize the conversion of video that was made
with the 3:2 pulldown process. This results in richly detailed images with
sharply defined lines.
A similar process is used for PAL film-source video.
Audio follow and breakaway — Audio switching can follow its corresponding
video input signal or it can be broken away from the video input. Audio
breakaway switching can be done via front panel control or under RS-232 or
Ethernet remote control.
Audio gain/attenuation — Users can set the input level of audio gain or
attenuation (-24dB to +9dB) via the RS-232 or Ethernet link or from the front
panel. Individual input audio levels can be adjusted so there is no noticeable
volume difference between sources.
Ethernet port — Supports connection to an Ethernet LAN so that the switcher can
be accessed and operated from a computer running a standard Internet
browser anywhere in the world.
Quad-standard video decoder — The switcher uses a digital, four-line adaptive
comb filter that can decode NTSC 3.58, NTSC 4.43, PAL, and SECAM.
Test patterns — The switcher features built-in test patterns to aid in monitor or
projector set-up and evaluation.
Blue mode — The switcher can be set to output the blue video signal only, to help
installers calibrate the monitor or projector.
Triple-Action Switching
™
(RGB delay) — RGB delay mutes the R, G, and B video
planes to blank the screen while the scaler locks to the new sync, so that a
noise-filled scramble is not shown on the monitor during the transition. The
time delay between the RGB and sync signals is user adjustable up to five
seconds under front panel, SIS, and program control.
Auto memories — The eight inputs support 16 auto-recall memories each, based on
the incoming frequency. Information on sizing, centering, detail, contrast,
and brightness is saved.
Auto Image
™
— The auto imaging feature automatically sizes and centers the
selected input to fill the screen. Auto imaging can be selected for individual
inputs as desired or set to automatically size and center each new input
selection.
Memory presets — The ISM 482 has memory for up to 128 presets that allow the
user to use RS-232 commands to save and recall color, tint, contrast,
brightness, centering, and sizing, and filtering information.
Aspect ratio memories — Three memories for each input save different color, tint,
contrast, brightness, detail, size, and centering settings.
Freeze mode (under SIS and Windows program control only) — Locks the output
display to the selected image. Once frozen, an input can be removed without
losing the output image. This feature lets the ISM store a still image.
Rack mounting — The 3U high switcher can be mounted in any conventional 19”
Four uninstalled rubber feet are included with the switcher . If you are going to
rack mount the switcher, mount it before you cable it (see Rack mounting, below),
and do not install the rubber feet. If you are not rack mounting the switcher, see
Tabletop placement below.
Tabletop placement
For tabletop placement, install the self-adhesive rubber feet/pads (provided) onto
the four corners of the bottom of the switcher.
Rack mounting
To rack mount the switcher, use two screws on each end of the switcher to attach
the switcher to the rack (see figure 2-1).
Input audio connectors — Connect balanced or unbalanced stereo or mono
3
audio to these 3.5 mm, 5-pole captive screw connectors.
Connectors are included with the seamless switcher, but
you must supply the audio cable. Figure 2-4 shows how to
wire a connector for the appropriate input type and
impedance level. High impedance is generally over 800
ohms.
Tip
Sleeve
Tip
Sleeve
Unbalanced Input
(high impedance)
Tip
Ring
Sleeve (s)
Ring
Tip
Sleeve (s)
Balanced Input
(high impedance)(600 ohms)
Tip
Ring
Tip
Ring
Balanced Input
600 ohms
600 ohms
Figure 2-4 — Captive screw connector wiring for inputs
When making connections for the seamless switcher from existing audio cables,
see figure 2-5. A mono audio connector consists of the tip and sleeve. A stereo
audio connector consists of the tip, ring and sleeve. The ring, tip, and sleeve
wires are also shown on the captive screw audio connector diagram, figure 2-4.
Tip (+)
Tip (+)
Sleeve ( )
RCA Connector
Ring (-)
3.5 mm Stereo Plug Connector
Sleeve ( )
(balanced)
Figure 2-5 — Phono audio connectors
The audio level for each input can be individually set, via the front panel, the
Ethernet link, or the RS-232 link, to ensure that the level on the output does
not vary from input to input. See chapter 3, Operation, chapter 4, Programmer’sGuide, chapter 5, Switcher Software, and chapter 6, Ethernet Operation for
details.
The two Output 1 outputs, consisting of five BNC connectors and a 15-pin
HD connector, output the identical video signal and the same sync format.
The two Output 2 outputs are also identical to each other.
Video output BNC connectors— Connect RGB video displays to these two
4
sets of female BNC connectors. Figure 2-6 shows how to connect the various
video formats.
R
G
B
H/HV
V
RGBHV
Video
R
G
B
H/HV
V
RGBS
Video
Figure 2-6 — BNC output connections for RGBHV and RGBS video
Video output 15-pin HD connectors — Connect RGB video
displays to these two female 15-pin HD connectors.
Audio output connectors — Connect audio devices, such as an audio
5
amplifier or powered speakers to these two 3.5 mm, 5-pole captive screw
connectors. The connectors output the selected unamplified, line level audio.
See figure 2-7 to properly wire an output connector.
See caution
Sleeve
See caution
Tip
Tip
Ring
Sleeve (s)
Ring
Tip
Tip
Unbalanced Output
Balanced Output
Figure 2-7 — Captive screw connector wiring for audio output
CAUTION
Connect the sleeve to ground (Gnd). Connecting the sleeve to a
negative (-) terminal will damage the audio output circuits.
By default, the audio output follows the video switch. Audio breakaway,
commanded via the front panel, the Ethernet link, or the RS-232 link, allows
you to select from any one of the audio input sources. See chapter 3,
Operation, chapter 4, Programmer’s Guide, chapter 5, Switcher Software, and
chapter 6, Ethernet Operation for details.
Ethernet port — If desired connect the switcher to an Ethernet LAN or WAN
6
via this RJ-45 connector. Ethernet control allows the operator to control the
switcher from a remote location. When connected to an Ethernet LAN or
WAN , the switcher can be accessed and operated from a computer running a
standard Internet browser.
Ethernet connection indicators — The Link and Act LEDs indicate the status
of the Ethernet connection.
LINK
ACT
Cabling and RJ-45 connector wiring
It is vital that your Ethernet cables be the correct cables, and that they be properly
terminated with the correct pinout.
Choosing a network cable
Ethernet links use Category (CAT) 3, 4, 5, 5e, or 6, unshielded twisted pair (UTP) or
shielded twisted pair (STP) cables, terminated with RJ-45 connectors. Ethernet
cables are limited to 328’ (100 m).
The Link LED indicates that the switcher is properly connected to an
Ethernet LAN. This LED should light steadily.
The Act LED indicates transmission of data packets on the RJ-45
connector. This LED should flicker as the switcher communicates.
Do not use standard telephone cables. Telephone cables will not support
Ethernet or Fast Ethernet.
Do not stretch or bend cables. Transmission errors can occur.
The cable used depends on your network speed. The ISM supports both 10 Mbps
(10Base-T — Ethernet) and 100 Mbps (100Base-T — Fast Ethernet), half-duplex and
full-duplex, Ethernet connections.
•10Base-T Ethernet requires, at a minimum, CAT 3 UTP or STP cable.
•100Base-T Fast Ethernet requires, at a minimum, CAT 5 UTP or STP cable.
Remote port — Connect a host device, such as a computer or touch panel
7
control, to the Integration Seamless Matrix switcher via this 9-pin D connector
for serial RS-232 control (figure 2-9).
Figure 2-9 — Remote port pin assignments
See chapter 4, Programmer’s Guide, for definitions of the SIS commands and
chapter 5, Switcher Software to install and use the control software.
Configuration
The ISM can be configured using either the front panel controls, the SIS, or the
Windows Control program. See chapter 3, Operation, chapter 4, Programmer’s Guide,
and chapter 5, Switcher Software.
RS-232FunctionPin
Not used
—
1
—
—
—
—
—
Transmit data
Receive data
Not used
Signal ground
Not used
Not used
Not used
Not used
All of the switcher’s controls and indicators are on the front panel (figure 3-1). A
label window above the input buttons can be labeled with text and/or graphics.
The 20 x 4 LCD display indicates the switcher status, menu selections, the data rate,
and the status of additional system features.
Figure 3-1 — Integration Scaling Matrix Switcher front panel
Video/Audio selection button and LEDs
Video/Audio button — The Video/Audio button selects video, audio, video
1
and audio, or neither for creating ties.
Video and Audio LEDs — The green Video LED and red Audio LED indicate
whether video, audio, video and audio, or neither will be selected using the
Input buttons and indicated by the Input LEDs (
).
Figure 3-2 shows the sequence displayed by the LEDs when you cycle
through video and/or audio selection by pressing the Video/Audio button
repeatedly as follows.
Output 1 and Output 2 buttons — The Output 1 and Output 2 buttons select
2
output 1 or output 2. Press an output button to select that output and
automatically deselect the other output (figure 3-3).
Output 1 and 2 LEDs — The Output 1 and Output 2 LEDs indicate the output
that is selected (figure 3-3). Only one Output LED can be lit at a time.
Only one of the two outputs can be selected at a time.
1
OUTPUTS
2
Press
button
1
OUTPUTS
2
Press
button
1
OUTPUTS
2
Figure 3-3 — Output selection cycle
When an output is selected, its tied input is indicated by the associated Input
LED. You can select a different input to tie to this output by pressing the
desired input button.
Input buttons, LEDs, and label window
Front panel input label window
Input label panel — This translucent panel can be removed and replaced to
3
insert a label behind the panel. To remove the panel, insert the Phillips-head
end of an Extron tweeker or small Phillips-head screwdriver into the hole in
one end of the panel, and gently slide the tab on the edge of the panel out of
the recess in the switcher housing.
Input labels can be created easily with Extron’s button label generator
software, which ships with every Extron Matrix Switcher, or with any
Brother
alphanumeric characters, or even color bitmaps for easy and intuitive input
and output selection (figure 3-4). See chapter 5, Switcher Software, for details
on using the label software.
®
P-Touch™ labeler. Each input can be labeled with names,
Input selection buttons — The Input 1 through Input 8 buttons select the
4
associated input to scale and display on the selected output(s).
Input selection LEDs — The green input LEDs above the input buttons
indicate the video selection. The red input LEDs below the input buttons
indicate the audio selection. To view the input tied to the unselected output,
press the unselected output button. Both outputs’ input selections can also be
viewed in the LCD display cycle.
Recalling a user preset
There are three user presets per input. The presets save color, tint, contrast,
brightness, detail, sizing, and centering settings. See User Presets menu later in
this chapter to save and erase presets. Cycle through and recall these
memories by repeatedly pressing the appropriate input button. The LCD
panel identifies the recalled preset (figure 3-5).
Auto imaging an input
Black/Mute button and LEDs
Picture adjustment buttons
Figure 3-5 — Recalling user presets
The auto imaging feature automatically sizes and centers the selected input to
fill the screen. Initiate the auto imaging feature for a specific input by
pressing and holding the appropriate input button until the LCD displays the
message Auto Image Input #n, releasing the input button, and then pressing
and releasing the input button again. The LCD displays AutoSizing andCentering Please Wait... until the operation is complete. Alternatively, using
the menu system, this feature can be set to apply the Auto Image adjustments
to every input as it is selected (see Auto Imaging and Auto Memories submenu
later in this chapter).
Black/Mute button and LEDs— The Black/Mute button switches the
5
selected output(s) to a black screen and/or muted audio. The black screen
and/or mute audio is deselected when a new input is selected.
The picture adjustment buttons select individual image adjustments that are
6
adjusted using the Adjust
and Adjust knobs (9). The LEDs above these
buttons light when the button is pressed.
Color/Tint control button— The Color/Tint button selects the display color
and tint adjustments. The color adjustment range is from 0 to 127. The tint
adjustment range is from 0 to 255. See Picture adjustments in this chapter.
The Color/Tint control affects only composite video and S-video inputs.
Brightness/Contrast control button— The Brightness/Contrast button
selects the display brightness and contrast adjustments. The adjustment
range for both brightness and contrast is from 0 to 63. See Picture adjustments
in this chapter.
Size control button— The Size button selects the display size adjustment.
The adjustment range depends on the output resolution selected. See Pictureadjustments in this chapter.
Center control button— The Center button selects the display centering
adjustment. The adjustment range depends on the output resolution selected.
See Picture adjustments in this chapter.
Filter control (Detail) button— The Detail button selects the display image
detail (sharpness) adjustment. There are separate horizontal and vertical
filters for RGB and component video. There is a single filter for S-video and
composite video. The sharpness adjustment compensates for long cable runs.
See Picture adjustments in this chapter.
•For RGB and component video, the Adjust
horizontal filter and the Adjust
adjustment range for the horizontal filter is from 0 to 3. The adjustment
range for the vertical filter is from 0 to 7.
•For S-video and composite video, either Adjust knob controls the filter
setting. The range of the adjustment is from 0 to 7.
LCD display
Status display — The 20-column by 4-line LCD displays configuration menus
7
and status information. See Front Panel Operations in this chapter for details.
Menu control buttons
Menu button — The Menu button enters and moves through the main menu
8
system in the ISM. See Front Panel Operations in this chapter for details.Next button — The Next button steps through the submenus in the ISM
menu system. See Front Panel Operations in this chapter for details.
Adjustment knobs
Adjust (horizontal) and Adjust (vertical) knobs — The Adjust and
9
Adjust
adjustment buttons or the menu system. Rotate these knobs to change picture
settings when one of the picture adjustment buttons is selected. In the menu
system, rotate these knobs to scroll through the selection options and make
adjustments.
knobs change settings when used in conjunction with the picture
The following paragraphs detail the power-up process and then describe the menu
system, the picture adjustments, and selection of executive mode.
Power
Power is automatically applied when the power cord is connected to an AC source.
When AC power is applied, the switcher performs a self-test that blinks all of the
front panel LEDs and then lights only the LED for the previously selected output
and the tied input. The self-test also displays the model name, part number, and
the firmware version in the LCD display. After approximately 2 seconds, the LCD
reverts to its default display cycle, alternating between two displays; one showing
the inputs selected for outputs 1 and output 2, and the other showing the selected
output rates (figure 3-6). An error-free power up self-test sequence leaves all of the
LEDs, with the exception of the selected output’s and input’s LEDs, off and the
LCD cycling through the default displays.
Extron Electronics
Power
on
ISM 482
Integration
Scaling Matrix
2
sec.
Extron Electronics
ISM 482
60-425-01
x.xx
Version
2
sec.
Default Display Cycle
Out #1 In # 1 RGB
0.00 kHz 0.00Hz
Out #3 In # 3 S-Video
0.00 kHz 0.00Hz
2
sec.
Output Rate
#1 1280 x 1024 @ 60
#2 1280 x 1024 @ 60
2
sec.
Figure 3-6 — LCD power up and default display cycle
The selected inputs for output 1 and output 2, the picture adjustments, and other
current settings are saved in nonvolatile memory. When power is applied, the
latest configuration is retrieved.
On figure 3-6 and all other flowcharts in this chapter, solid lines indicate
screen changes initiated by the operator. Dashed lines indicate screen changes
that are the result of a timeout function.
Figure 3-7 shows a flowchart of the main menus in the menu system.
Power
on
Extron Electronics
ISM 482
Integration
Scaling Matrix
2 sec.
Extron Electronics
ISM 482
60-425-01
x.xx
Version
2 sec.
Default
Cycle
Menu
10 sec.
Video & Audio
Configuration
Menu
Menu
10 sec.
Output
Configuration
User Presets
Menu
Menu
Press Next to Exit
10 sec.
Advanced
Configuration
Exit Menu
Menu
10 sec.10 sec.
Next
Figure 3-7 — Menu system flowchart
Menu button— Press the Menu button to activate the menu system and to scroll
through the five main menus.
Next button— Press the Next button to move between the submenus of a selected
main menu, to activate one for viewing or configuration, and to save a
selection. Pressing the Next button during input configuration causes the
current input’s number and format type to be displayed on the LCD.
Adjust
and Adjust knobs— When in a submenu, rotate the Adjust knob
and Adjust
knob to scroll through the submenu options and select a setting.
Refer to the flowcharts in this chapter and to specific sections for explanations
on knob adjustments.
If you press the Menu button while a main menu or a submenu is active, the
next main menu becomes active. For example, the display changes from the
Video & Audio Configuration main menu or the Input Configuration
submenu (a submenu of the Video & Audio Configuration menu) to the
Output Configuration main menu.
To return to the default screens, let the switcher remain idle for 10 seconds
until the selected screen times out, or press the Menu button until the Exit
Menu appears, then press the Next button.
Figure 3-8 is a flowchart that shows an overview of the Video & Audio
Configuration menu and the available settings.
From any menu or submenu, after 10 seconds of inactivity, the ISM saves all
adjustment settings and times out to the default LCD display cycle.
Default
Cycle
Menu
Video & Audio
Configuration
Configuration
Configuration
User Presets
Menu
Press Next to Exit
Menu
Output
Menu
Advanced
Menu
Menu
Exit Menu
Next
10 sec.10 sec.
Next
Input Configuration:
Select an input to configure
by pressing an Input button.
Rotate the knob to select
the video type.
Input video type
• RGB • Betacam 60
• RGBcvS • HDTV
• YUVi • S-video
• YUVp • Composite
• Betacam 50
Next
Video/Audio Config
Input #1 Composite
Menu
Audio #3 Level -12db
1
1
Rotate the knob to select
the audio level.
Input audio level
-24dB to +9dB
Figure 3-8 — Input Configuration menu flowchart
NOTE The audio is broken
away in this example.
Input Configuration:
If necessary, select
another input and
repeat.
2
2
Input Configuration submenu
Select an input to configure by pressing and releasing an input button. Rotate the
Adjust
knob while in the Input Configuration submenu to select the correct
video format (RGB, RGBcvS, YUVi, YUVp, Betacam 50, Betacam 60, HDTV, S-video,
or composite video) for the selected input. Rotate the Adjust knob to select the
audio gain or attenuation value, from -24 dB to +9 dB. The default for each input is
RGB video and a 0 dB audio level.
Figure 3-9 is a flowchart that shows an overview of the Output Configuration
menu, the submenus, and the available settings.
Default
Cycle
Menu
10 sec.
Video & Audio
Configuration
Configuration
Configuration
User Presets
Menu
Press Next to Exit
Menu
Output
Menu
Advanced
Menu
Menu
Exit Menu
Next
Output Resolution submenu
10 sec.
NextNextNext
Output resolutions
See the table on the next
page for available
combinations of
resolutions and refresh
rates.
Default: 1024x768, 60 Hz
Output #1 Resolution
1280 x 1024
Refresh Rate
60 Hz
1
Output Configuration:
OUTPUTS
If necessary, select the
other output and repeat.
2
Output frequencies
NOTE Lock = AFL
Output signal format
• RGBHV
• RGBS
Output #1 Sync Type
H Neg V Pos
10 sec.
RGBHV
Sync Polarity
1
Output Configuration:
OUTPUTS
If necessary, select the
other output and repeat.
2
Polarity combinations
• H-/V- (default)
• H-/V+
• H+/V-
• H+/V+
Menu
Figure 3-9 — Output Configuration menu flowchart
Select the output whose resolution and refresh rate you want to set by pressing the
desired Output button.
Rotate the Adjust
knob while in this submenu to select one of the available
output resolutions.
Rotate the Adjust
knob while in this submenu to select one of the available refresh
(vertical scanning) rates. Selecting Lock enables the Extron Accu-RATE Frame Lock
(AFL) feature. Accu-RATE Frame Lock eliminates image tearing and other artifacts
of scaling motion video by eliminating frame rate conversion. It exactly matches
the output rate of the ISM to the frame rate of input 1. Select this feature if you will
be using motion video sources with a display that is capable of a variety of refresh
rates. AFL is compatible with 50 Hz and 60 Hz only.
The default resolution and rate is 1024 x 768 @ 60 Hz.
If you need to set the resolution and refresh rate on the other output, press the
other output button. You do not need to exit this submenu.
Select the output whose sync type and polarity you want to set by pressing the
desired Output button.
Rotate the Adjust
knob while in this submenu to select the output video type
(RGBHV or RGBS) for the selected output.
The display or projector may require a particular combination of horizontal (H) and
vertical (V) sync signal polarities. Select the appropriate combination of positive or
negative H and V sync for the selected output by rotating the Adjust
knob.
If you need to set the sync type and polarity on the other output, press the other
output button. You do not need to exit this submenu.
The Test Pattern submenu lets you select from among several test patterns and
assign the selected pattern to an output. The test patterns are helpful when
adjusting the connected displays for color, convergence, focus, resolution, contrast,
grayscale, and aspect ratio.
Use the Adjust
crosshatch, 4 x 4 crosshatch, gray scale, crop, alternating pixels, film aspect ratios
1.78, 1.85, 2.35, and ramp.
knob to select a test pattern. The options are: Color Bars,
Use the Adjust
among neither output (both off), output 2, output 1, or both outputs.
Blue Only Mode and Edge Smoothing submenu
The Blue Only Mode and Edge Smoothing submenu lets you turn the blue mode
and edge smoothing features on and off. Blue-only mode is helpful in the setup of
the color and tint of the incoming video signal. In the blue-only mode, only the
sync and blue video signals are passed to the display. Edge enhancement mode
smooths edges of a picture by minimizing the differences between pixels.
Use the Adjust
output 2, output 1, or both outputs. The default is Off.
Use the Adjust
output 2, output 1, or both outputs. The default is Off.
Blanking submenu
The Output Blanking submenu displays and allows you to adjust the top and
bottom line blanking on the output monitors within a range of 0 to 200 lines.
During scaling, captioning and tapehead switching in the video’s blanking area
may show up as picture noise. Using blanking, you can add black lines at the top
and bottom edges of the image to eliminate edge noise.
Select the output that you want to blank by pressing the desired Output button.
Use the Adjust
0 lines.
Use the Adjust
is 0 lines.
knob to assign the output(s) for the selected test pattern. Select
knob to assign Blue Only Mode to neither output (both off),
knob to assign Edge Smoothing to neither output (both off),
knob to increase or decrease the top line blanking. The default is
knob to increase or decrease the bottom line blanking. The default
RGB Delay submenu
The RGB Delay submenu displays and lets you set the RGB delay when a switch is
made. With RGB delay, sync is never removed from the display. Rather, the ISM
blanks the RGB (video) outputs while the scaler locks to the new sync, and then
switches the RGB signals. This allows a brief delay for the displays to adjust to the
new sync timing before displaying the new picture, which will appear without
glitches. RGB delay is also known as Triple-Action Switching
switching.
Use the Adjust
from 0 seconds to 5 seconds in 0.1 second steps. The default is 0.2 seconds. Use the
Adjust knob to select the blanking period for output 2.
knob to select the blanking period (RGB delay time) for output 1
The Auto Imaging and Auto Memories submenu provides a means to turn the auto
imaging and auto presets features on or off for all input selections.
If auto imaging is set to on, the ISM automatically sizes and centers the selected
input to fill the screen when a new frequency is input. If auto imaging is set off, the
ISM sizes and centers the selected input only when it is commanded using the
input button, see Auto imaging an input, earlier in this chapter. Rotate the Adjust
knob to toggle auto imaging on or off for all input selections.
The auto memories feature saves and recalls centering and sizing information,
based on the input frequency. With some control systems, the delay involved in
recalling the memory can be a problem so it may improve system performance to
turn auto memories off. Rotate the Adjust
knob to toggle auto memories on or off
Enhanced Mode submenu
The Enhanced Mode submenu provides a means to turn enhanced mode on or off.
Enhanced mode is an automatic gain control for S-video or composite video input
signals scaled and applied to an output. If the input signal level is too weak, the
signal gain is increased; if the input signal level is strong, the signal gain is
decreased.
Use either the Adjust
or Adjust knob to turn on enhanced mode for neither
output (off for both), output 2, output 1, or both outputs. The default is Off.
Enhanced mode is only effective for S-video and composite video input signals.
Pixel Phase submenu
The Pixel Phase submenu displays and lets you set the pixel phase, which is the
timing of the digital scaler’s sampling. Sampling at the optimum pixel phase
results in a brighter scaled output.
Use the Adjust
default is 16. Use the Adjust
knob to select the pixel phase for output 1 from 0 to 31. The
knob to select the pixel phase for output 2.
PAL Film Mode submenu
The PAL Film Mode submenu lets you turn PAL film mode on and off for the
selected input. The PAL film mode should be used for a video source that is PAL
video that originated from film. PAL film mode applies video processing
algorithms that optimize the conversion of video that was made with the 2:2
pulldown (PAL video from film) process.
Use either the Adjust
knob or the Adjust knob to select On or Off. Select other
inputs as necessary to configure.
Reset submenu
The Reset submenu resets all ISM 482 settings and adjustments to the default
values and erases all presets. The front panel reset performs the identical functions
as the
zXXX SIS command (see chapter 4, Programmer’s Guide).
Esc
Reset the switcher by pressing and holding the Black/Mute button while this
submenu is active. The LCD displays Unit Reset to Factory Defaults when the
reset is complete. Release the Black/Mute button.
Figure 3-11 is a flowchart that shows an overview of the User Presets menu, the
Save Preset and Erase Preset submenus, and the available settings.
Default
Cycle
Menu
10 sec.
Video & Audio
Configuration
Menu
Output
Configuration
Menu
Configuration
Menu
Press Next to Exit
Advanced
Menu
Memory
Menu
Exit Menu
Next
Next
NOTE To save a preset for the second
output after saving for the
first, start over from the
default cycle.
1
OUTPUTS
If necessary,
select the
unselected
2
output.
<N/A> 1 2 3
Use either Adjust knob
to select a preset or no
preset (N/A). Press Next.
10 sec.
Save Out #2 Preset
Next
NOTE To erase a preset for the second
output after erasing for the
first, start over from the
default cycle.
1
OUTPUTS
2
If necessary,
select the
unselected
output.
Erase Out #1 Preset
<N/A> 1 2 3
Use either Adjust knob
to select a preset or no
preset (N/A). Press Next.
Figure 3-11 — User Presets menu flowchart
Save Preset submenu
Select the output with the settings that you want to save as a preset by pressing the
desired Output button.
Rotate either the Adjust
or the Adjust knob while in the Save Preset submenu to
highlight (< >) one of three memory presets for the selected output or highlight
N/A for no preset. Press the Next button to save the current settings to the selected
preset. Select N/A and press the Next button to exit without saving the settings.
Presets, which are saved values of the current color, tint, contrast, brightness, detail,
sizing, and centering settings, are saved in nonvolatile memory; when the ISM is
powered down and later powered back up, the settings are available for selection.
Saving the settings to a preset overwrites the settings previously written to that
preset.
The color, tint, contrast, brightness, detail, sizing, and centering adjustments
are tailored for the selected output rate. If you change the output rate and then
recall a preset for the earlier rate, the adjustments recalled in the preset have no
effect on the video output. However, if you then change back to the earlier
output rate, the effects of the adjustments appear on the screen if they were not
overwritten for the old output rate.
User presets are recalled using the Input buttons. See Recalling a user preset earlier
in this chapter for instructions on recalling a user preset.
Erase Preset submenu
Select the output with the settings that you want to erase by pressing the desired
Output button.
Rotate either the Adjust
or the Adjust knob while in the Erase Presets submenu
to highlight (< >) one of three memory presets to erase or highlight N/A for no
preset. Press the Next button to erase the preset. Highlight N/A and press the
Next button to exit without erasing the settings.
Exit menu
From the Exit menu (figure 3-12), press the Next button to return to the default
display cycle, or press the Menu button to return to the Video & Audio
Configuration menu
The picture adjustments allow you to fine tune the image quality of the selected
input. When you press one of the Picture Adjustments buttons (Color/Tint,
Brightness/Contrast, Size, Center, or Filter) once, the corresponding image
adjustment menu for the selected output (lit Output LED) image appears on the
LCD screen. Select the other output using the Output buttons to call the image
adjustment menu for the other output. In either screen, adjustments can then be
made by rotating the Adjust knob or the Adjust knob. Picture adjustment
settings are stored in nonvolatile memory; when the switcher is powered down and
powered up, the settings are restored.
Adjust an image for centering, sizing, brightness, contrast, color, tint, zoom, or
detail as follows (figure 3-13):
COLOR/
TINT
Output #1
Color Tint
127 128
NOTE
Press the appropriate output button
BRT/
CONT
Output #1
Brightness Contrast
063 063
to select the desired output.
Figure 3-13 — Picture adjustments flowchart
1.Press the desired input button and output button to select an input-output tie
to adjust.
The adjustments are made to the input signal as it is switched to the tied
output (1 or 2 [the output LED is lit and the selected output is shown in the
LCD]) only. The adjustments do not affect the same input tied to the other
output.
Color adjustments are available only for component video, S-video, and
composite video inputs.
Tint adjustments are available only for S-video and composite video inputs.
2.Press the appropriate picture adjustment button: color and tint (Col/Tnt),
brightness and contrast (Brt/Cont), sizing (Size), centering (Center), or filter.
The LCD display shows the name of the adjustment and the current setting
value.
3.Rotate the Adjust
following adjustment ranges:
The Adjust knobs have no mechanical limits to their rotation.
Extron Electronics
ISM 482
Power
on
Horz Size Vert
450 400
Integration
Scaling Matrix
SIZECENTERFILTER
Output #1
NOTE
Horz Center Vert
500 550
The Adjust knob and the Adjust knob
Extron Electronics
2 sec.
Output #1
ISM 482
60-425-01
xxxx
Version
Output #1
Horz Filter Vert
3 7
are used to adjust the image settings on the
left and right sides of the LCD screen,
respectively.
knob or Adjust knob to vary the settings within the
•Color/Tint: Color adjusts within a range from 0 to 127.
Tint adjusts within a range from 0 to 255.
•Brightness/Contrast: The range for both adjustments is 0 to 63.
•Size: Observe the display and turn the Adjust
decrease the horizontal size of the image. Turn the Adjust
to increase or decrease the vertical size of the image. The
adjustment range depends on the input rate applied and the
output resolution selected.
•Center: Observe the display and turn the Adjust knob to center the
image horizontally or the Adjust
knob to center the image
vertically. The adjustment range depends on the input rate
applied and the selected output resolution selected.
•Horizontal and vertical filter (RGB or component video input):
Horizontal (Horz) adjusts within a range from 0 to 3.
Vertical (Vert) adjusts within a range from 0 to 7.
•Filter (S-video and composite video input):
Either knob adjusts within a range from 0 to 7.
4.Repeat steps 2 and 3 for each image adjustment to be made for that output.
5.If you want to set picture adjustment on the another tie, press the another
input button or the other output button.
Front panel security lockout (executive mode)
The front panel security lockout limits the operation of the Integration Scaling
Matrix switcher from the front panel. When the switcher’s front panel is locked, all
of the front panel functions are disabled except for input and output selection and
black/mute selection.
To toggle the front panel lock on and offf, press and hold the Color/Tint and Center
buttons for approximately two seconds (figure 3-14). The LCD displays ExecutiveMode Enabled or Executive Mode Disabled to indicate the mode. Release the
buttons. The LCD also displays Executive Mode Enabled if you push a locked out
button when the switcher’s front panel is locked.
knob to increase or
knob
Default
Cycle
Press and hold both buttons
simultaneously for 2 seconds
Executive Mode
10 sec.
timeout
ISM 482
Enabled
COLOR/
TINT
CENTER
OR
Executive Mode
ISM 482
Enabled
Figure 3-14 — Front panel security lockout flowchart
To set up the ISM for operation via its Ethernet port, you need to know and be able
to change the IP address. One way to do this is via the IP address and hardware
address screen.
To access the IP address and hardware address screen, press and hold the
Color/Tint and Detail buttons while you apply power to the ISM (figure 3-15).
When the ISM is finished intializing, it displays both addresses.
Press and hold both buttons
simultaneously while applying power
COLOR/
TINT
>
192.168.254.254
Hardware Address
00-80-00-00-04-04
Select the IP address subfield
with the Adjust knob.
192.168.254
Hardware Address
00-80-00-00-04-04
DETAIL
IP Address
IP Address
>
10 sec.
Power
Change the subfield value
with the Adjust knob.
253
NOTE The hardware address is
hardcoded and cannot
Default
Cycle
be changed.
Figure 3-15 — IP information flowchart
If you need to change the IP address, use the Adjust
subfield. Rotate the Adjust
knob to change the value. Repeat the adjustment for
knob to select the desired
other subfields as required.
Valid IP addresses consist of four 1-, 2-, or 3-digit numeric subfields separated by
dots (periods). Each field can be numbered from 000 through 255. Leading zeroes,
up to 3 digits total per field, are optional. Values of 256 and above are invalid.
If the local system administrators have not changed the value, the factoryspecified default, 192.168.254.254, is the correct value for this field.
The hardware address is hardcoded and cannot be changed.
Optimizing the Video
Perform the following steps, in sequence, after you have installed the ISM. This
procedure will help you to configure the switcher for the best settings for your
display environment. In a multi-screen environment, perform this procedure for
each display.
See Advanced Configuration menu earlier in this chapter to select and output a test
pattern and to select and output blue only video.
See Picture adjustments earlier in this chapter to make adjustments to the picture
quality.
See User Presets menu earlier in this chapter to save presets.
1.If you are using a digital display such as an LCD or DLP projector, use the
alternating pixels test pattern as a reference to adjust the phase and dot clock
on the display devices. Proceed to step 3.
2.If you are using a CRT display, use the cross hatch test pattern as a reference
to converge the display.
3.Set the ISM to output either the crop test pattern for 4:3 video or the
appropriate aspect ratio test pattern. Use the display’s positioning controls to
position the image so that you can see all sides of the test pattern on the
display.
For the best results of this optimizing procedure, do not use the ISM’s center
controls to position the image.
4.Select an input. Use the ISM’s size and center functions to fill the crop or
aspect ratio test pattern.
If the input source is a DVD, set the DVD player to output a 16:9 aspect ratio,
see Setting up a DVD source below, before sizing the image using the ISM’s
size function to correct the aspect ratio.
When sizing and centering a letterbox movie video source, increasing the
brightness on the ISM makes it easier to see the top and bottom of the active
video.
5.If the input source is RGB, use the horizontal and vertical detail adjustments
to increase the sharpness.
6.For S-video and composite video inputs, set the ISM to output blue-only
video and to output the Color Bars test pattern. Using the blue Color Bars as
a reference, use the ISM’s color and tint controls to adjust the video’s color
and tint.
7.For RGB video inputs, set brightness and contrast levels. See Picture
adjustments, earlier in this chapter.
8.Save this setting into one of the user memories using the User Presets menu.
Setting up a DVD source
To get the best results when using a DVD as a video source, Extron recommends
that the DVD player itself be set up to output an aspect ratio of 16:9 and not 4:3.
Because all DVDs are mastered as 16:9, having them set up for anything else causes
the player to internally scale and compress the signal. The DVD player’s scaling
and compression defeats the advantage of having 3-2 pulldown detection in the
ISM.
All sizing adjustments to correct the aspect ratio should be done using the ISM.
To change the output aspect ratio of most DVD players:
1.Enter the DVD player’s setup or action menu while the disc is stopped.
Each individual input audio level can be adjusted within a range of -24dB to +9dB,
so there are no noticeable volume differences between sources and for the best
headroom and signal-to-noise ratio. Adjust the audio gain and attenuation as
follows:
1.Connect audio sources to all desired inputs and connect the audio outputs to
output devices such as audio players. See Input connections and Outputconnections, in chapter 2, Installation. For best results, wire all of the inputs
and the outputs unbalanced.
2.Power on the audio sources, the switcher, and the audio players.
3.Switch among the inputs (see Selecting an input, in this chapter), listening to
the audio with a critical ear or measuring the output audio level with test
equipment, such as a VU meter.
4.As necessary, adjust the audio level of each input (see Video & Audio
Configuration menu, in this chapter) so that the approximate output level is the
same for all selected inputs.
Troubleshooting
The following tips may help you in troubleshooting.
•Some symptoms may resemble others, so you may want to look through all
of the examples before attempting to solve the problem.
•Be prepared to backtrack in case the action taken does not solve the problem.
•It may help to keep notes and sketches in case the troubleshooting process
gets lengthy. This will also give you something to discuss if you call for
technical support.
•Try simplifying the system by eliminating components that may have
introduced the problem or made it more complicated.
•For sync-related problems: Portable digital projectors are designed to operate
close to the video source. Sync problems may result from using long cables
or from improper termination. A sync adapter, such as Extron’s ASTA (active
sync termination adapter), may help solve these problems.
•For LCD and DLP projectors and plasma displays: In addition to the syncrelated information above, check the user’s manual that came with the
projector for troubleshooting tips, as well as for settings and adjustments.
Each manufacturer may have its own terms, so look for terms like “auto
setup”, “auto sync”, “pixel phase”, and “tracking”.
General checks
1.Ensure that all devices are plugged in and powered on. The switcher is
receiving power if the LCD is displaying the default display cycle.
2.Ensure an active input is selected on the switcher.
3.Ensure that the proper signal format is supplied.
4.Check the cabling and make corrections as necessary.
The switcher’s rear panel Remote 9-pin D female connector (figure 4-1) can be
connected to the RS-232 serial port output of a host device such as a computer
running the HyperTerminal utility or a control system. This connection makes
software control of the switcher possible.
Figure 4-1 — Remote connector pin arrangement
The protocol is 9600 baud, 8-bit, 1 stop bit, no parity, and no flow control.
Ethernet Link
The rear panel Ethernet connector on the switcher can be connected to the an
ETHERNET
RS-232FunctionPin
Not used
—
1
—
—
—
—
—
Transmit data
Receive data
Not used
Signal ground
Not used
Not used
Not used
Not used
TX
2
RX
3
4
Gnd
5
6
7
8
9
51
9
6
Female
5
1
9
6
Male
Ethernet LAN or WAN (figure 4-2). This connection makes SIS
control of the switcher possible using a computer connected to the
same LAN or WAN.
LINK
ACT
Clip DownSide
1Pins 2345678
RJ-45
connector
PinWire colorPinWire color
1 White-orange1 White-orange
2 Orange2 Orange
3 White-green3 White-green
4 Blue4 Blue
5 White-blue5 White-blue
6 Green6 Green
7 White-brown7 White-brown
8 Brown8 Brown
Patch (straight) cable
Side 1Side 2
1
1&2
2345678
3&6 4&5
7&8
Twisted
Pairs
PinWire colorPinWire color
1 White-orange1 White-green
2 Orange2 Green
3 White-green3 White-orange
4 Blue4 Blue
5 White-blue5 White-blue
6 Green6 Orange
7 White-brown7 White-brown
8 Brown8 Brown
The cable can be terminated as either a patch cable or a crossover cable (figure 4-2)
and must be properly terminated for your application:
•Patch (straight) cable — Connection of the ISM to an Ethernet hub, router, or
switcher that also hosts a controlling computer.
•Crossover cable — Direct connection between the ISM and a computer.
Default address
To access the switcher via the Ethernet port, you will need the switcher’s IP
address. If the address has been changed to an address comprised of words and
characters, the
(see IP information in chapter 3, Operation) or the Ping utility (see
switcher’s IP address or Ping to determine the Web IP address in
Connection, for more details). If the address has not been changed, the factory-
specified default is 192.168.254.254.
Symbols
Symbols (
switcher-initiated messages that begins on the next page and the command/
response table that begins on page 4-8. The symbols represent variables in the
switcher-initiated messages and the command/response table fields.
actual numeric IP address can be determined using the front panel
Ping to determine the
appendix A
values), defined below, are used throughout the discussions of the
X
n
, Ethernet
= CR/LF (carriage return/line feed) (hex 0D 0A)
= CR (no line feed)
01 = On/Off03 = On/On
= RGB delay in 0.01 second steps (00 [no delay] to 50 [5.0 secs])
= Test pattern type (1 through 10):
001 = Color Bars006 = alternating pixels
002 = crosshatch007 = film aspect ratio 1.78
003 = 4x4 crosshatch 008 = film aspect ratio 1.85
004 = gray scale009 = film aspect ration 2.35
005 = crop010 = ramp
= Gain/attenuation (–24dB to +•9dB, each step = 1dB)
= Gain value (numeric dB value, 0 to +9)
= Attenuation value (numeric dB value, –1 to –24)
= nnn.nn where
Hrt = horizontal rate (kHz)
™
Vrt = vertical rate (Hz)
xxx:xx means signal out of range
= Detected input signal standard (0 through 4):
When a local event such as power-up or a front panel operation occurs, the
switcher responds by sending a message to the host. The switcher-initiated
messages are listed in the following pages. The messages are underlined.
The switcher does not expect a response from the host, but, for example, the host
program might request a new status.
Power-up
(c) Copyright 2002, Extron Electronics, ISM 482, Vx.xx
The switcher initiates the copyright message when it is first powered on. Vxxxx is
the firmware version number.
Ties creation
OutX2•InX1•All
A front panel video and audio switching operation has occurred. X2 is the output
number and
OutX2•InX1•RGB
A front panel video-only switching operation has occurred. X2 is the output
number and
OutX2•InX1•Aud
A front panel audio-only switching operation has occurred. X2 is the output
number and
is the input number.
X1
is the input number.
X1
is the input number.
X1
Input and output video type
Ty p
X1
X4
A front panel input video type selection has occurred. X1 is the input number and
is the input video type.
X4
Rte
X2
X5 X6
A front panel output video format selection has occurred. X2 is the output number,
is the output resolution, and X6 is the output refresh rate.
X5
Syn
X2
X7
A front panel output video type selection has occurred. X2 is the output number
is the output video format (RGBHV or RGBS).
and
X7
X2
X8
Pol
A front panel output video polarity selection has occurred. X2 is the output number
1Enh
The enhanced mode feature has been turned on or off from the front panel for
S-video or composite video tied to one or both outputs.
the two outputs. The leading “1” is meaningless.
Reconfig
X2
The input selected for the X2 output has been adjusted using the Auto Image
feature or a user preset.
Host-to-Switcher Instructions
The switcher accepts SIS commands through its RS-232 port and/or its Ethernet
port. SIS commands consist of one or more characters per command field. They do
not require any special characters to begin or end the command character sequence.
Each switcher response to an SIS command ends with a carriage return and a line
feed (CR/LF = ), which signals the end of the response character string. A string
is one or more characters.
Switcher error responses
When the switcher receives an SIS command and determines that it is valid, it
performs the command and sends a response to the host device. If the switcher is
unable to perform the command because the command is invalid or contains
invalid parameters, the switcher returns an error response to the host. The error
response codes are:
E01 — Invalid input channel number (too large)
E10 — Invalid command
E11 — Invalid preset number (zero or too large)
E12 — Invalid output number (zero or too large)
E13 — Invalid value (out of range)
X19
is the on/off status for
Using the command/response table
The command/response table begins on the next page. Except for the gain and
attenuation settings and the filter settings, upper or lower case letters are acceptable
in the command field. Command and response examples are shown throughout
the table.
The table below shows the hexadecimal equivalent of each ASCII command.
ASCII to HEX Conversion Table
Space
With the exception of the audio gain and attenuation (G and g) and horizontal
and vertical filtering (D and d) commands, the SIS commands are
sensitive.
Increase blanking value 1 line.
Decrease blanking value 1 line.
Pixel phase
Set a specific pixel sampling phaseX2*
Increment sampling value
Decrement sampling value
View the sampling value
X2
X2
X2
X15
U
+U
–U
U
X2
Phs
X2
Phs
Phs
X2
Specify the pixel sampling phase.
Increase the phase value.
Decrease the phase value.
Show the pixel sampling phase.
Horizontal detail filter (RGB and component video inputs)
The horizontal detail filter is available only for RGB and component video inputs. The same
command with a different
variable is available to set a combined detail filter for S-video and
Xn
composite video inputs.
The
value specified is the output to which the filtered input is tied.
X2
The command (D) is case sensitive.
Set a specific filter value
Increment filter value
Decrement filter value
View the horizontal filter value
D
X2*X16
+D
X2
–D
X2
X2
D
Dhz
X2
X16
Dhz
X2
X16
Set the horizontal detail level.
Increase the horizontal detail
level.
Dhz
X2
X16
Decrease the horizontal detail
level.
X16
Show the horizontal detail level.
Vertical detail filter (RGB and component video inputs)
The vertical detail filter is available only for RGB and component video inputs.
The
value specified is the output to which the filtered input is tied.
X2
The command (d) is case sensitive.
Set a specific filter value
Increment filter value
Decrement filter value
View the vertical filter value
d
X2*X17
+d
X2
–d
X2
X2
d
Dvz
X2
Dvz
X2
Dvz
X2
Detail filter (S-video and composite video inputs)
Composite and S-video inputs support a single detail filter only, rather than separate horizontal and
vertical filters. To apply a detail filter to the scaled output when the input is composite video or
S-video, use the same command as the horizontal filter (D) with the
value specified is the output to which the filtered input is tied.
The
X2
Set a specific filter value
Increment filter value
Decrement filter value
View the vertical filter value
X2*X17
D
+D
X2
–D
X2
D
X2
X2
Dvz
Dvz
X2
Dvz
X2
X17
X17
X17
X17
X17
X17
X17
X17
Set the vertical detail level.
Increase the vertical detail level.
Decrease the vertical detail level.
Show the vertical detail level.
variable.
Set the detail filter level.
Increase the detail filter level.
Decrease the detail filter level.
Show the detail filter level.
Enable (lock image adjustments) 1XExe1Lock front panel adjustments;
adjust image via RS-232 only.
Disable0XExe0Adjustments & selections can
be made from the front panel.
View the executive mode statusX
X3
Show executive mode status.
Example:X 0 Executive mode is off.
Verbose mode
The default for verbose mode is on for the RS-232 connection and off for Ethernet connections.
Disable (block reports)
0CVVrb0Turn off verbose mode. The ISM
Esc
does not send the reports listed
in switcher-initiated messages
earlier in this chapter.
Disable verbose mode blocks reports for front panel operations only to this connection (RS-232
or Ethernet)
only. The ISM continues to send responses to SIS commands to all ports. The ISM
continues to send reports for front panel operations to other connections.
Enable (allow reports)
View the executive mode status
Example:
Esc
1CVVrb1Turn on verbose mode. The ISM
sends all reports.
CV
Esc
Esc
CV1Verbose mode is on (the ISS
X3
Show verbose mode status.
issues reports).
Information requests
Query firmware version number Qx.xxShow the controller firmware
version.
Request part numberNzz-zzz-zzShow the ISM’s part #.
Request general information
X2
I(See below)Show the ISM’s status.
VidX1•AudX1•FrzX3•Hrt
X25
•Vrt
X25
•Std
X26
The response to the View File Directory command differs, depending on whether the command is
sent via an RS-232 or Telnet connection or sent via a Web browser connection.
All inputs: RGB
Ouput: RGBHV 1024x768 @ 60Hz
RGB delay: 1.0 sec. (both outputs)
Audio level: 0dB
Filtering: Horz. = 3, Vert. = 7
Blanking: 0, top and bottom
Pixel phase: 16
Auto Image: Off
Auto Memory recall: On
ZQQQZpqSimilar to Zap all ISM settings,
Esc
plus clears IP address to
192.168.254.254 and deletes user
and adminstrator passwords.
Command/response table for IP SIS commands
= ISM name(Up to 240 characters)
X30
= GMT Time and date (set)MM/DD/YY-HH:MM:SS, where
X31
MM = month: 01 (January) through 12 (December)
DD = day: 01 through 31
YY = year: 00 through 99
HH = hour: 00 through 24
MM = minutes: 00 through 59
SS = seconds: 00 through 59
= Time and date (read)In the format: Day,•DD•MMM•YYYY•HH:MM:SS GMT, where
X32
Day = weekday: Mon through Sun
DD = day: 01 through 31
MM = month: Jan through Dec
YYYY = year: 2000 through 2099
HH = hour: 00 through 24
MM = minutes: 00 through 59
SS = seconds: 00 through 59
X33
= IP address###.###.###.###
= Password12 digits, alphanumeric
Set ISM name (location)
Read ISM name (location)
Set GMT/date
CNIpn•
Esc
X30
CN
Esc
CTIpt•
Esc
X31
X30
The date and time entered should be Greenwich Mean Time (GMT).
Read GMT/date
Set IP address
Read IP address
Read hardware address
Read # of open connections
Set administrator password
Read administrator password
Set user password
Read user password
CT
Esc
CIIpi•
Esc•X33
CI
Esc
CH
Esc
Esc
CC
Esc•X34
CAIpa
CA
Esc
CUIpu
Esc•X34
CU
Esc
X32
The switcher sends the response,
but the host may not receive it.
X33
X35
X36
X34
X34
When the computer is connected to the switcher via the RS-232 link, the Admin and User password
fields are not masked. If a password has been inadvertently changed to an unknown value, you can
look up and, if desired, change a password in this window without knowing the current password.
Command/response table for special function SIS commands
X
The syntax for setting a special function is
(such as 35 in the first example below),
*X?# where
is the function number (such as “set RGB
X?
delay” in the first example below), and # is the execute command. To view a
function’s setting, use X? # where X? is the function number.
Example:1*35*3#1Dly35RGB delay for output 1 set to 3.5
Read RGB delay
*3#
X2
X2
X20
Dly
Switching delay of the selected
input to the selected output.
Adjustable in 0.01 second steps
up to 50 = 5.0 seconds. 0 = 0.0
seconds (default), 1 = 0.1
seconds, 2 = 0.2 seconds, and so
on.
Command/response table for advanced instruction set
commands
The advanced instruction set consist of four hexadecimal commands for uploading
and downloading all or a portion of the switcher’s memory. These commands are
for use by knowledgeable programmers, and result in a dump of data from
(upload) or to (download) the switcher. Programmers can use the commands to
exactly duplicate the settings among switchers with a minimum of effort.
CommandHex CommandResponseAdditional description
(host to switcher)(switcher to host)
Memory backup
Read all memory contents90 91{8226 data bytes+1 byte checksum} Upload (switcher to control
device) all color, tint, contrast,
brightness, detail, sizing, and
centering settings; all user presets;
and all auto memories for all
inputs and both outputs.
Write all memory contents 90 92+8226 data bytes+1 byte checksumDn1Download (control device to
switcher) all color, tint, contrast,
brightness, detail, sizing, and
centering settings; all user presets;
and all auto memories for all
inputs and both outputs.
Read partial contents
Write partial contents
90 93{26 data bytes+1 byte checksum}Upload (switcher to control
X2
device) color, tint, contrast,
brightness, detail, sizing, and
centering settings; all user presets;
and all auto memories for the
input selected for output X2.
90 94+26 data bytes+1 byte checksumDn1Download (control device to
X2
switcher) color, tint, contrast,
brightness, detail, sizing, and
centering settings; all user presets;
and all auto memories for the
input selected for output X2.
Two software programs accompany the ISM 182 and ISM 482:
•The Extron ISS/ISM Control Program (Extron part #29-054-01), which
communicates with the switcher via the rear panel Remote port, provides an
easy way for you to control the switcher.
•The Extron Button-Label Generator, which allows you to design and print a
label strip for the switcher’s front panel input selection button window.
Both programs are compatible with Windows 95/98, Windows NT, Windows ME,
and Windows 2000. Updates to these programs can be downloaded from the
Extron Web site (http://www.extron.com).
Installing the software
The programs are contained on a set of 3.5-inch diskettes. Load and run the
program from the hard drive.
To install the program from the floppy disk to the hard drive, run SETUP.EXE from
the first floppy disk and follow the instructions that appear on the screen. The
program occupies approximately 1.5 Mb (megabytes) of hard-drive space.
By default the installation creates a C:\ISSISM folder, and it places three icons
(ISS/ISM Control Pgm, ISS/ISM Help, and Button-Label Generator) into a group or
folder named “Extron Electronics”.
Software operation via Ethernet
When an ISM is connected to an Ethernet WAN or LAN, any number of users can
operate it, locally or remotely, using the ISS/ISM Control program. See Ethernetconnection in chapter 2, Installation, for installation details
Connection to the switcher via the Ethernet is password protected. There are two
levels of password protection: administrator and user. Administrators have full
access to all ISM switching capabilities and editing functions. Users can select
video and/or audio for output, select inputs and outputs, select test patterns, set
RGB and audio mutes, select a blue screen, and view all settings with the exception
of passwords. If the same passwords or no password is required for logging on, all
personnel log on with administrator privileges. Fields and functions that exceed
user privileges are grayed out in the ISS/ISM Control program when the operator
is logged on as a user.
®
Ethernet protocol settings
The IP settings/options screen (figure 5-6 on page 5-5) provides a location for
observing and, if connected via the RS-232 link or if logged on via the Ethernet port
as an administrator, editing settings unique to the Ethernet interface. None of the
fields on this screen can be edited while logged on as a user. See SystemConfiguration Page in chapter 6, Ethernet Operation, for details on the contents of
these fields. See appendix A, Ethernet Connection, for other basic information about
Internet protocol.
Editing variables on the IP settings/options screen while connected via the
Ethernet port can immediately disconnect the user from the ISM. Extron
recommends editing the settings on this screen using the RS-232 link and
protecting the Ethernet access to this screen by assigning an administrator’s
password to qualified and knowledgeable personnel only.
Many items found in the ISS/ISM Control Program are also accessible via front
panel controls and the LCD menus, see chapter 3, Operation, and under SIS control,
see chapter 4, Programmer’s Guide. The ISS/ISM Help Program provides
information on settings and on how to use the control program itself.
1.To run the control program, double-click the ISS/ISM Control Pgm icon in the
Extron Electronics group or folder. The Comm menu appears on
the screen (figure 5-1).
Figure 5-1 — Comm port selection window
2.Select the comm port that is connected to the ISM’s Remote port or select IP
[LAN] and click OK.
If you selected a comm port, proceed to step 5.
If you selected IP [LAN], proceed to step 3.
3.If you selected IP [LAN] in step 2, the IP connection window appears
(figure 5-2). The window displays the last IP address that this computer was
logged on to via the ISS/ISM Control program. If no one has logged on to the
ISM from this computer, enter the switcher’s ISM IP address. If the address
has not been changed, the factory-specified default is 192.168.254.254.
Figure 5-2 — Address and password entry
4.If you selected IP [LAN] in step 2, when prompted, enter the appropriate
administrator or user password and click Connect.
If you logged on using the administrator password, the Windows program
connects you to the ISM with all of the administrator rights and privileges.
If you logged on using the user password, the Windows program connects
you to the ISM with only user capabilities.
If an incorrect password was entered, the program beeps and returns to the
7.If desired, on the task bar, click Tools > Audio Settings to set each input’s audio
level or attenuation in the Audio Settings window (figure 5-5).
Figure 5-5 — Control program Audio Settings window
8.If desired, on the task bar, click Tools > IP Options to set the switcher’s IP
parameters in the IP Settings/Options window (figure 5-6).
Figure 5-6 — Control program IP Setting/Options window
When the control program is connected to the switcher via the RS-232 link, the
Administrator and User password fields are not masked. If a password has
been inadvertently changed to an unknown value, you can look up and, if
desired, change a password in this window without knowing the current
password.
Using the help program
For information on program features, press the F1 computer key, or click the Help
menu from within the ISS/ISM Control Program, or double-click the ISS/
ISM Help icon in the Extron Electronics group or folder.
For explanations of buttons or functions, click the tabs in the help screen
to reach the desired screen. Use a mouse or the Tab and Enter keys to
select a button/function. A description and tips on using the program appear on
screen.
Button-Label Generator
You may wish to customize the labeling of the ISM’s front panel buttons. Blank
templates for the ISM’s button label windows are included in appendix B of this
manual. However, you can easily create, customize, and print labels for the
switcher’s input label window by using the Button-Label Generator software. This
program creates and prints labels that can be inserted into the input label window
on the switcher.
The program is included on the same set of 3.5-inch diskettes as the ISS/ISM
control program and is installed automatically when you install that program. It
can also be downloaded from the Extron Web site (http://www.extron.com).
By default, the Windows installation goes in either the C:\ISSISM directory, if
installed automatically with the ISS/ISM Control Program or the C:\BUTTONS
directory if installed as a stand-alone program. The Button-Label Generator icon is
placed in the “Extron Electronics” group or folder.
Using the software
1.To run the Button-Label Generator program, double-click the Button-Label
Generator icon (shown at left) in the Extron Electronics group
or folder, and click OK when prompted. Extron’s ButtonLabel Generator window appears (figure 5-7).
2.Under System selection, choose Mtx50/MAV/XPoint. This selection creates the
correctly sized labels for the ISM’s label strip. The button label editing area
changes to reflect the number and arrangement of buttons on the device.
The ISM 182 and ISM 482 can each be controlled and operated through its Ethernet
port, connected via a LAN or WAN, using a web browser such as Microsoft’s
Internet Explorer. The browser’s display of the switcher’s status or operation has
the appearance of web pages. This chapter describes the factory-installed HTML
pages, which are always available and cannot be erased or overwritten.
If your Ethernet connection to the ISM is unstable, try turning off the proxy
server in your web browser. In Microsoft’s Internet Explore, click Tools >
Internet Options > Connections > LAN Settings, uncheck the “Use a proxyserver...” box, and then click Ok.
Load the Startup (Control) Page
Access the switcher using HTML pages as follows:
1.Start the Web browser program.
2.Click in the browser’s Address field.
3.Enter the switcher’s IP address in the browser’s Address field.
If the local system administrators have not changed the value, the factoryspecified default, 192.168.254.254, is the correct value for this field.
4.If you want the browser to display a page other than the default page (such as
a custom page that you have created and uploaded), enter a slash (/) and the
file name to open.
The browser’s Address field should display the address in the following format:
xxx.xxx.xxx.xxx/{optional_file_name.html}
The following characters are invalid in file names: {space} ~ @ = ‘ [ ] { }
< > ’ “ ; : | \ and ?.
5.Press the keyboard Enter key. The switcher checks to see if it is password
protected.
If the switcher is not password protected, proceed to step 7.
If the switcher is password protected, the switcher downloads the Enter
Network Password page (figure 6-1).
Figure 6-1 — Enter Network Password page
A User Name entry is not required.
6.Click the Password field and type in the appropriate administrator or user
password. Click the OK button.
On the Control page (figure 6-1), you can select an input to either or both outputs.
The Control page also provides facilities to check the frequency of an input and to
mute outputs. Access the Control page by clicking the Control tab.
Create a tie
Select and switch an input to an output as follows:
1.Click the Video/Audio, Video, or Audio button to select both the video and audio
planes, the video plane only, or the audio plane only for switching (audio
follow or audio breakaway).
2.Select an input for output 1 or output 2 by clicking the desired input button
for either output 1 or output 2. After the RGB delay, the selected input is
displayed on the designated monitors. The selected input button turns blue
to indicate a video and audio or video only selection and yellow to indicate an
audio only selection. The RGB delay is user-selectable, see Change the RGBdelay, below.
Change the RGB delay
The RGB delay interval for each output defines how long the screen is blanked
when selecting a new input for the connected monitor.
Change the RGB delay for an output as follows:
1.Click the RGB Delay field for the desired output. A drop down scroll box
appears (figure 6-3).
Figure 6-3 — RGB delay scroll box
2.Click and drag on either the slider or click the scroll up (
buttons until the desired interval is visible.
3.Click the desired output.
Black out the screen and mute the audio
You can mute the video (blackout the screen) and/or audio to output 1 and/or
output 2 from the control page as follows:
1.Click the Video/Audio, Video, or Audio button to select both the video and audio
planes, the video plane only, or the audio plane only for muting.
2.Click the Output 1 or Output 2 Black/Mute button. The Black/Mute button
turns blue to indicate a video and audio mute or video only mute or yellow to
indicate audio mute. If you muted the output that is selected on the front
panel, the front panel Black and/or Mute LEDs light.
Click the Black/Mute button again to unmute the video and/or audio.
You can freeze either output by clicking the Output 1 or Output 2 Freeze button.
The Freeze button turns blue. When the output is frozen, the input can be removed
and the ISM functions as a video store.
Click the Freeze button again to toggle freeze mode off.
Output a test pattern
You can select a test pattern to output on the output 1 and/or output 2 monitors.
The test patterns are helpful when adjusting the connected displays for color,
convergence, focus, resolution, contrast, grayscale, and aspect ratio.
Output a test pattern as follows:
1.Click the test pattern field. A drop down box appears (figure 6-4).
Figure 6-4 — Test pattern drop box
2.Click the desired test pattern.
3.Click the Output 1 and/or Output 2 checkbox to turn on the test pattern.
Preview the scan rate
You can read the horizontal and vertical scan rate of
output 1 and output 2 by clicking the Output 1 or
Output 2 View Input Scan Rate button. The horizontal and
vertical frequency are displayed in the Horizontal and
Vertical windows on the page.
Blue screen
You can toggle Blue Only mode on and off for either output by clicking the
Blue Screen Mode Output 1 and/or Output 2 checkbox. Blue Only mode is helpful
in the setup of the color and tint of the incoming video signal. In the Blue Only
mode, only the sync and blue video signals are passed to the display.
Executive mode
You can toggle executive mode on and off by clicking the Executive Mode On or Off
checkbox. The executive mode limits the operation of the Integration Scaling
Matrix Switcher from the front panel. When the switcher is in executive mode, all
of the front panel functions are disabled except for input selection.
The ISM downloads the System Configuration page (figure 6-5) when you click the
Configuration tab. The screen consists of fields in which you can observe and edit IP
administration and system settings.
Figure 6-5 — System Configuration page
Access to the ISM settings using web control is not password protected.
Ensure only knowledgeable and qualified personnel have access to the switcher
under Web control.
•Ethernet connection to the switcher, either by entering SIS commands (see
chapter 4, Programmer’s Guide) or using the Control Program (see chapter 5,
Switcher Software) is password protected.
•Connection via HTML pages and connection via the RS-232 port are
password protected.
On password-protected connections, there are two levels of protection:
administrator and user. Administrators have full access to all ISM switching
capabilities and editing functions. Users can select video and/or audio for output,
select test patterns, set RGB and audio mutes, select a blue screen, and view all
settings with the exception of passwords.
The administration fields on the System Configuration page are for entering and
verifying administrator and user passwords. Passwords are case sensitive and are
limited to 12 upper case and lower case alphanumeric characters. Each password
must be entered twice; once in the password field and then repeated in the re-enter
password field. Characters in these fields are masked by asterisks (*****). If you do
not want to password protect an access level, leave the password field and the reenter password field blank. After entering the desired password in both fields,
click the Submit button.
If a password has been inadvertently changed to an unknown value, you can
still connect to the switcher via the RS-232 link, which is not password
protected. When connected via the RS-232 link, using either SIS commands
(see chapter 4, Programmer’s Guide) or under Windows program control
(see chapter 5, Switcher Software), you can look up and, if desired, change a
password.
not
ISM IP Settings fields
The ISM IP Settings fields provides a location for observing and editing settings
unique to the Ethernet interface. After editing any of the settings on this page, click
the Submit button.
ISM IP Address field
The ISM IP Address field contains the IP address of the connected ISM. This value
is encoded in the flash memory on the controller circuit board.
Valid IP addresses consist of four 1-, 2-, or 3-digit numeric subfields separated by
dots (periods). Each field can be numbered from 000 through 255. Leading zeroes,
up to 3 digits total per field, are optional. Values of 256 and above are invalid.
The default address is 192.168.254.254, but if this conflicts with other equipment at
your installation, you can change the IP address to any valid value.
ISM Name field
The ISM Name field contains the name of the switcher. This is helpful in
identifying the switcher in multiple-unit networks. This name field can be changed
to any valid name, up to 12 alphanumeric characters.
Hardware Address field
The Hardware Address is hardcoded on the controller board and cannot be
changed.
To delete files such as HTML pages from the ISM or to upload your own files to the
ISM, click the File Management tab. The switcher downloads the file management
HTML page (figure 6-6).
Figure 6-6 — File Management page
To delete a file, check the associated delete check box and click the Delete Files
button.
Upload your own files as follows:
1.Click the Browse button.
2.Browse through your system and select the desired file.
You can set up the input configurations and the output format on the I/O
Configuration page (figure 6-7). Access the Setup page by clicking the I/O Config
tab.
Figure 6-7 — I/O Configuration page
Input configuration
You can specify the format of each input. The available formats are RGB, RGBcvS
(identified as RGBcS in the drop box), YUVi, YUVp, Betacam 50, Betacam 60,
HDTV, S-video, and composite video. Specify the input format as follows:
1.Click the desired input’s Configuration field. A drop down box appears
(figure 6-8).
Output resolution, rate, sync format, and polarity
The ISM 482 scales the input up or down to any 1 of 40 output resolutions and
rates. The ISM 182 scales the inputs to 1 of 20 resolutions and rates. Either
switcher outputs the scaled video as RGBHV or RGBS, with user-selectable polarity,
via either the program or preview connectors. The table below shows the
resolutions and rates available on the ISM 482 and ISM 182.
1.Click the resolution field. A drop down scroll box appears (figure 6-9).
Figure 6-9 — Resolution scroll box
2.Click and drag on either the slider or click the scroll up (
buttons until the desired rate is visible.
3.Click the desired output.
4.Click the Submit button.
Output rate
Select the output rate as follows:
1.Click the Rate field. A drop down box appears (figure 6-10).
Figure 6-10 — Rate @ drop box
2.Click the desired output frequency.
Frequencies that are not available for a specific resolution are marked N/A in
the Rate @ drop box.
The drop box selection Locked enables the Extron Accu-RATE Frame Lock
(AFL) feature. Accu-RATE Frame Lock eliminates image tearing and other
artifacts of scaling motion video by eliminating frame rate conversion. It
exactly matches the output rate of the ISM to the frame rate of the selected
input. Select this feature if you will be using motion video sources with a
display that is capable of a variety of refresh rates.
The rear panel Ethernet connector (figure A-1) on the ISM switcher can be
connected to an Ethernet LAN or WAN. This connection makes SIS control of the
switcher possible using a computer connected to the same LAN.
Ethernet connection
The Ethernet cables can be terminated as straight-through cables or crossover
cables (figure A-1) and must be properly terminated for your application:
•Patch (straight) cable — Connection of the ISM to an Ethernet hub, router, or
switcher that also hosts a controlling computer.
•Crossover cable — Direct connection between the ISM and a controlling
computer.
Clip DownSide
1Pins 2345678
RJ-45
connector
Patch (straight) cable
Side 1Side 2
PinWire colorPinWire color
1 White-orange1 White-orange
2 Orange2 Orange
3 White-green3 White-green
4 Blue4 Blue
5 White-blue5 White-blue
6 Green6 Green
7 White-brown7 White-brown
8 Brown8 Brown
1
2345678
PinWire colorPinWire color
1 White-orange1 White-green
1&2
3&6 4&5
7&8
Twisted
Pairs
2 Orange2 Green
3 White-green3 White-orange
4 Blue4 Blue
5 White-blue5 White-blue
6 Green6 Orange
7 White-brown7 White-brown
8 Brown8 Brown
To access the ISM switcher via the Ethernet port, you will need the Extron ISM IP
address. If the address has been changed to an address comprised of words and
characters, the actual numeric IP address can be determined using the Ping utility.
If the address has not been changed, the factory-specified default is 192.168.254.254.
Ping can also be used to test the Ethernet link to the ISM.
Ping to determine the switcher’s IP address
The Microsoft Ping utility is available at the DOS prompt. Ping tests the Ethernet
interface between the computer and the ISM. Ping can also be used to determine
the actual numeric IP address from an alias and to determine the web address.
Access the DOS prompt and Ping the switcher as follows:
1.Click on Start > Run.
2.At the Open prompt, type command.
3.Click on the OK button.
4.At the DOS prompt, type ping {IP address} and press [Enter]. The computer
returns a display similar to figure A-2.
The line Pinging ... reports the actual numeric IP address, regardless of
whether you entered the actual numeric IP address or an alias name.
C:\>ping 192.168.254.254
Pinging 192.168.254.254 with 32 bytes of data:
Reply from 192.168.254.254: bytes=32 time<10ms TTL=128
Reply from 192.168.254.254: bytes=32 time<10ms TTL=128
Reply from 192.168.254.254: bytes=32 time<10ms TTL=128
Reply from 192.168.254.254: bytes=32 time<10ms TTL=128
Ping statistics for 192.168.254.254:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
Figure A-2 — Ping response
Ping to determine the Web IP address
The Ping utility has a modifier, -a, that directs the command to return the Web
address rather than the numeric IP address.
At the DOS prompt, type ping -a {IP address} and then press [Enter]. The
computer’s return display is similar to the Ping response shown in figure A-2,
except that when you specify the -a modifier, the line Pinging mail... reports the
web IP address rather than the numeric IP address, regardless of whether you
entered the actual numeric IP address or an alias name.
The Microsoft Telnet utility is available from the DOS prompt. Telnet allows you to
input SIS commands to the ISM from the PC via the Ethernet link and the LAN.
Access the DOS prompt and start Telnet as follows:
1.Click on Start > Run.
2.At the Open prompt, type command.
3.Click on the OK button.
4.At the DOS prompt, type telnet and press [Enter]. The computer returns a
display similar to figure A-3.
Microsoft (R) windows 2000 (TM) Version 5.0 (Build 2195)
Welcome to Microsoft Telnet Client
Telnet Client Build 5.00.99203.1
Escape Character is 'CTRL+]'
Microsoft Telnet>
Figure A-3 — Telnet screen
Telnet tips
It is not the intention of this manual to detail all of the operations and functionality
of Telnet, however some basic level of understanding is necessary for operating the
ISM via Telnet.
Open
Connect to the ISM using the Open command. Once you are connected to the
switcher, you can enter the SIS commands the same way that you would if you
were using the RS-232 link.
Connect to the ISM as follows:
1.At the Telnet prompt, type open {IP address} and then press [Enter].
If the switcher is not password protected, no further prompts are displayed
until you break or disconnect the connection to the ISM.
If the switcher is password protected, Telnet displays the password prompt.
2.If necessary, at the password prompt, type {password} and then press [Enter].
Connection to the switcher via the Ethernet can be password protected. There
are two levels of password protection: administrator and user. A person
logged on as an administrator has full access to all ISM switching capabilities
and editing functions. Users can select video and/or audio for output, select
test patterns, set RGB and audio mutes, select a blue screen, and view all
settings with the exception of passwords. By default, the ISM ships with both
passwords cleared (no password assigned).
Once you are logged in, the ISM returns either Login Administrator or LoginUser. No further prompts are displayed until you break or disconnect the
connection to the ISM.
When Telnet is first started, the utility advises that the Escape character is ‘Ctrl+]’.
Esc
Many SIS commands include the keyboard
key. Consequently, some confusion
may exist between the Escape character and the Escape key.
Ctrl
The Telnet Escape character is a key combination, the
key and the ] key
pressed simultaneously, that returns you to the Telnet prompt while leaving the
connection to the ISM intact.
The Escape key is the
Esc
key on the computer keyboard.
Local echo
Once connected to the ISM, by default Telnet does not display your keystrokes on
the screen. SIS commands are typed in blindly and the SIS responses are displayed
on the screen. To command Telnet to show keystrokes, at the Telnet prompt, type
set local_echo and then press [Enter] before you open the connection to the switcher.
With local echo turned on, keystrokes and the switcher’s response are displayed on
the same line. For example: 1*1!In1 Out1 All, where 1*1! is the SIS command and
In1 Out1 All is the response.
With local echo turned on, all keystrokes are displayed, even those that should be
masked, such as the password entry. For example, when entering a password with
local echo turned on, you will see a display such as a*d*m*i*n*, where admin is
the keyed in password and ***** is the masked response.
Local echo can be turned off by typing unset local_echo and then pressing [Enter] at
the Telnet prompt. If you are connected to the ISM and need to access the Telnet
Ctrl
prompt to turn local echo off, type the Escape character (
+]).
Set carriage return-line feed
Unless commanded otherwise, Telnet transmits a line feed character only (no
Enter
carriage return) to the connected ISM when you press the
key. This is the
correct setting for SIS communication with the switcher. The Telnet set crlf
command forces Telnet to transmit carriage return and line feed characters when
Enter
is pressed, but if crlf is set, the SIS link with the switcher will not function
properly.
Close
To close the link to the switcher, access the Telnet prompt by typing the Escape
character (
Ctrl
+]). At the Telnet prompt, type close and then press [Enter].
Help
For Telnet command definitions, at the Telnet prompt, type ? and then press
[Enter].
Quit
Exit the Telnet utility by typing quit and then press [Enter] at the Telnet prompt. If
you are connected to the ISM, access the Telnet prompt beforehand by typing the
Escape character (
Warranty....................................... 3 years parts and labor
Specifications are subject to change without notice.
Part Numbers
Included parts
These items are included in each order for an ISM 182 or ISM 482:
Included partsPart number
ISM 18260-424-01
ISM 48260-425-01
Rubber feet (self-adhesive) (4)
IEC power cord
Tweeker (small screwdriver)
ISM 182 and ISM 482 User’s Manual
ISM/ISM Windows-based control program
When using signals with a scanning frequency of 15-125 kHz and running
distances of 100 feet or more, use high resolution BNC cables to achieve
maximum performance.
BNC-4 Mini HR cable is used for RGBS cable runs, and BNC-5 Mini HR cable is
used for RGBHV cable runs. Either type can also be used for composite video,
S-video, or RGsB. All Extron BNC cables have male connectors on both ends. A
plenum version of the BNC-5 Mini HR cable is also available.
BNC-4 Mini HR Cable
BNC-4-25’ MHR (25 feet/7.5 meters to 300 feet /90.0 meters)26-210-xx
BNC-5 Mini HR Cable
BNC-5-25’ MHR (25 feet/7.5 meters to 300 feet /90.0 meters)26-260-xx
Bulk cable in lengths up to 5000' (1524 meter) rolls is available with or
without connectors.
B-5Integration Scaling Matrix Switcher • Reference Information
Reference Information, cont’d
Firmware Upgrade Installation
In some cases the ISM’s firmware may require replacement with an updated
version. There are nine user-replaceable firmware chips, U1, U2, and U6 on the
front panel circuit board and U98, U99, U100, U101, U102, and U103 on the
main circuit board. The U-numbers are printed on the circuit boards. We
recommend that you send the unit in to Extron for service and updates.
• Chip set U1 and U2 are replaced as a pair.
• Chip U6 is replaced alone.
• Chip set U98, U99, U100, and U101 are replaced as a set.
• Chip set U102 and U103 are replaced as a pair.
CAUTION
Replace firmware in the ISM as follows:
1.Disconnect the AC power cord from the ISM to remove power from the unit.
2.If the ISM is installed in a rack, disconnect all signal and control cables and
remove the ISM from the rack.
3.Remove the 16 screws, 8 on the top and 4 on each side of the ISM cover
(figure B-1).
4.Remove the top two front panel screws.
5.Lift the top cover straight up approximately five inches until you can access
the fan power cords.
CAUTION
6.Disconnect the two fan power cords from connectors J8 and J13 on the main
board.
7.Lift the top cover out of the way.
Changes to firmware must be performed by authorized service personnel
only. Some ISM firmware updates must be performed at the Extron
factory.
To prevent electric shock, always unplug the ISM from the AC power
source before opening the enclosure.
Do not touch any switches or other electronic components inside the
ISM. Doing so could damage the switcher. Electrostatic discharge
(ESD) can damage IC chips even though you cannot feel it. You must be
electrically grounded before proceeding with firmware replacement. A
grounding wrist strap is recommended.
8.Locate the firmware chip(s) to be replaced on the main or
front panel circuit board (figure B-1).
9.After you are electrically grounded, use a DIP chip puller to
grasp the IC chip(s) and pull it (them) out of the socket.
10.Align the slots of the new firmware chip(s) with the angled
corners of the socket in the same orientation as the old
chip(s). Gently, but firmly, press the chip(s) into place in the
socket.
11.Reconnect the two fan power cords to connectors J8 and J13
12.Replace the top cover on the ISM.
on the main board. It does not matter which fan is
connected to which connector.
U102
B-7Integration Scaling Matrix Switcher • Reference Information
Reference Information, cont’d
13. Secure the cover in place with the screws that were removed in steps 3 and 4
14. Rack mount the switcher if desired and reconnect all cables.
Button Labels
Eight sets of button labels are provided on the next page. Feel free to cut them out
of the manual, write the applicable button information in each button area, and
place them in the switcher’s label window.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part
15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that the interference will not occur in a particular installation. If this equipment
does cause harmful interference to radio or television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the interference by one or more of the following
measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
This unit was tested with shielded cables on the peripheral devices. Shielded cables must be used with the unit to
ensure compliance.
Extron’s Warranty
Extron Electronics warrants this product against defects in materials and workmanship for a period of three years
from the date of purchase. In the event of malfunction during the warranty period attributable directly to faulty
workmanship and/or materials, Extron Electronics will, at its option, repair or replace said products or
components, to whatever extent it shall deem necessary to restore said product to proper operating condition,
provided that it is returned within the warranty period, with proof of purchase and description of malfunction to:
USA, Canada, South America,Europe, Africa, and the Middle East:
and Central America:
Extron ElectronicsExtron Electronics, Europe
1001 East Ball RoadBeeldschermweg 6C
Anaheim, CA 92805, USA3821 AH Amersfoort
The Netherlands
Asia:Japan:
Extron Electronics, AsiaExtron Electronics, Japan
135 Joo Seng Road, #04-01Daisan DMJ Bldg. 6F,
PM Industrial Bldg.3-9-1 Kudan Minami
Singapore 368363Chiyoda-ku, Tokyo 102-0074
Japan
This Limited Warranty does not apply if the fault has been caused by misuse, improper handling care, electrical or
mechanical abuse, abnormal operating conditions or non-Extron authorized modification to the product.
If it has been determined that the product is defective, please call Extron and ask for an Applications Engineer at (714)
491-1500 (USA), 31.33.453.4040 (Europe), 65.6383.4400 (Asia), or 81.3.3511.7655 (Japan) to receive an RA# (Return
Authorization number). This will begin the repair process as quickly as possible.
Units must be returned insured, with shipping charges prepaid. If not insured, you assume the risk of loss or
damage during shipment. Returned units must include the serial number and a description of the problem, as
well as the name of the person to contact in case there are any questions.
Extron Electronics makes no further warranties either expressed or implied with respect to the product and its
quality, performance, merchantability, or fitness for any particular use. In no event will Extron Electronics be
liable for direct, indirect, or consequential damages resulting from any defect in this product even if Extron
Electronics has been advised of such damage.
Please note that laws vary from state to state and country to country, and that some provisions of this warranty
may not apply to you.
www.extron.com
Extron Electronics, USA
1230 South Lewis Street
Anaheim, CA 92805
USA
714.491.1500
Fax 714.491.1517
Extron Electronics, Europe
Beeldschermweg 6C
3821 AH Amersfoort
The Netherlands
+31.33.453.4040
Fax +31.33.453.4050
Extron Electronics, Asia
135 Joo Seng Road, #04-01
PM Industrial Building
Singapore 368363
+65.6383.4400
Fax +65.6383.4664