WARNING: This symbol, , when used on the product, is intended
to alert the user of the presence of uninsulated dangerous voltage
within the product’s enclosure that may present a risk of electric
shock.
ATTENTION: This symbol, , when used on the product, is
intended to alert the user of important operating and maintenance
(servicing) instructions in the literature provided with the
equipment.
For information on safety guidelines, regulatory compliances, EMI/EMF
compatibility, accessibility, and related topics, see the Extron Safety and
Regulatory Compliance Guide, part number 68-290-01, on the Extron
website, www.extron.com.
Instructions de sécurité • Français
AVERTISSEMENT: Ce pictogramme, , lorsqu’il est utilisé sur
le produit, signale à l’utilisateur la présence à l’intérieur du boîtier
du produit d’une tension électrique dangereuse susceptible de
provoquer un choc électrique.
ATTENTION: Ce pictogramme, , lorsqu’il est utilisé sur le produit,
signale à l’utilisateur des instructions d’utilisation ou de maintenance
importantes qui se trouvent dans la documentation fournie avec
le matériel.
Pour en savoir plus sur les règles de sécurité, la conformité à la
réglementation, la compatibilité EMI/EMF, l’accessibilité, et autres sujets
connexes, lisez les informations de sécurité et de conformité Extron, réf.
68-290-01, sur le site Extron, www.extron.fr.
Sicherheitsanweisungen • Deutsch
WARNUNG: Dieses Symbol auf dem Produkt soll den Benutzer
darauf aufmerksam machen, dass im Inneren des Gehäuses
dieses Produktes gefährliche Spannungen herrschen, die nicht
isoliert sind und die einen elektrischen Schlag verursachen
können.
VORSICHT: Dieses Symbol auf dem Produkt soll dem Benutzer
in der im Lieferumfang enthaltenen Dokumentation besonders
wichtige Hinweise zur Bedienung und Wartung (Instandhaltung)
geben.
Weitere Informationen über die Sicherheitsrichtlinien,
Produkthandhabung, EMI/EMF-Kompatibilität, Zugänglichkeit und
verwandte Themen finden Sie in den Extron-Richtlinien für Sicherheit
und Handhabung (Artikelnummer 68-290-01) auf der Extron-Website,
www.extron.de.
Instrucciones de seguridad • Español
ADVERTENCIA: Este símbolo, , cuando se utiliza en el
producto, avisa al usuario de la presencia de voltaje peligroso sin
aislar dentro del producto, lo que puede representar un riesgo de
descarga eléctrica.
ATENCIÓN: Este símbolo, , cuando se utiliza en el producto,
avisa al usuario de la presencia de importantes instrucciones
de uso y mantenimiento recogidas en la documentación
proporcionada con el equipo.
Para obtener información sobre directrices de seguridad, cumplimiento
de normativas, compatibilidad electromagnética, accesibilidad y
temas relacionados, consulte la Guía de cumplimiento de normativas
y seguridad de Extron, referencia 68-290-01, en el sitio Web de Extron,
www.extron.es.
Инструкция по технике
безопасности • Русский
ПРЕДУПРЕЖДЕНИЕ: Данный символ, , если указан
на продукте, предупреждает пользователя о
наличии неизолированного опасного напряжения
внутри корпуса продукта, которое может привести к
поражению электрическим током.
ВНИМАНИЕ: Данный символ, , если указан на
продукте, предупреждает пользователя о наличии
важных инструкций по эксплуатации и обслуживанию в
руководстве, прилагаемом к данному оборудованию.
Для получения информации о правилах техники
безопасности, соблюдении нормативных требований,
электромагнитной совместимости (ЭМП/ЭДС), возможности
доступа и других вопросах см. руководство по безопасности
и соблюдению нормативных требований Extron на сайте
Extron: www.extron.ru, номер по каталогу - 68-290-01.
안전 가이드라인, 규제 준수, EMI/EMF 호환성, 접근성, 그리고 관련
항목에 대한 자세한 내용은 Extron 웹 사이트(www.extron.co.kr)의
Extron 안전 및 규제 준수 안내서, 68-290-01 조항을 참조하십시오.
FCC Class A Notice
This equipment has been tested and found to comply with the limits for a
Class A digital device, pursuant to part15 of the FCC rules. The ClassA
limits provide reasonable protection against harmful interference when
the equipment is operated in a commercial environment. This equipment
generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instruction manual, may cause
harmful interference to radio communications. Operation of this equipment
in a residential area is likely to cause interference; the interference must be
corrected at the expense of the user.
NOTE: For more information on safety guidelines, regulatory
compliances, EMI/EMF compatibility, accessibility, and related
topics, see the “Extron Safety and Regulatory Compliance
Guide
” on the Extron website.
FDA/IEC 60825-1 Requirements
CLASS 1 LASER PRODUCT
Complies with FDA performance standards for laser products except for
deviations pursuant to Laser Notice No. 5, dated June 24, 2007.
The product is intended to be used with the ber optic cables fully installed.
This product meets the applicable requirements of IEC 60825-1, Edition 1
(2007).
Any service to this product must be carried out by Extron Electronics and
its qualied service personnel.
Conventions Used in this Guide
Notifications the following are used:
WARNING: A warning indicates a situation that has the potential
to result in death or severe injury.
ATTENTION:Attention indicates a situation that may damage or
destroy the product or associated equipment.
NOTE: A note draws attention to important information.
Host-to-Switcher Instructions . 14
Common SIS Command
Symbols ................................. 14
Command and Response
Table for SIS Commands ....... 15
Command and Response
Table for IP-Specic SIS
Commands ............................. 20
Installing and Starting the
Control Program ........................ 21
Installing the Program ............. 21
First-time Connection
Considerations ....................... 22
Starting the Program ............... 23
Accessing the HTML Pages ........ 25
Conguring for Network
Communication ...................... 25
Loading the Start-up Page ...... 26
Maintenance and Modifications ...... 29
Removing and Installing an I/O
Board or Blank Panel ................. 29
Removing and Installing a
Power Supply Module
(DMS 1600 and DMS 3600) ....... 31
Removing and Installing a Fan
(DMS 1600 and DMS 3600) ....... 32
Introduction
WARNING: Risk of serious physical injury — The DMS ber
About this Guide
optic I/O boards output continuous invisible light, which may be
harmful to the eyes; use with caution.
• Do not look into the ber optic cable connectors or into the
ber optic cables themselves.
• Plug the attached dust caps into the optical transceivers when
the ber cable is unplugged.
This section gives an overview of this guide and the DMS 1600, DMS
2000, DMS 3200, and DMS 3600 and describes their features. Topics
that are covered include:
• About this Guide
• About the DMS Matrix Switchers
NOTES:
• For more information on any subject in this guide, see the DMS
Series Matrix Switcher User Guide, available on the Extron DVD
or at www.extron.com.
• Throughout this guide, all of the covered switchers are referred
to as "DMS matrix switchers" unless a signicant difference is
noted in their features or operation.
This setup guide helps you to easily and quickly set up and congure
your Extron DMS matrix switcher. Step by step instructions show you
how to:
• Install the input and output boards.
• Connect the hardware.
• Perform basic operations
• Use both the front panel controls and selected
Simple Instruction Set commands.
• Load and start the Matrix Switchers Control Program.
• Connect to the built-in HTML pages, which you can use to operate
the switcher.
• Reconfigure the switcher by adding or removing boards, power
The DMS 1600, DMS 2000, DMS 3200, and DMS 3600 (see gure 1)
are congurable matrix switchers that distribute DVI signals and DFX
transmitter and receiver outputs and inputs. I/O boards route signals
that are compatible with all Extron DVI video product lines and the
ber optic outputs and inputs of DFX transmitters and receivers. The
matrix switcher routes any input signal to any combination of outputs.
The matrix switcher can route multiple input/output congurations
simultaneously.
The DMS matrix switchers are assembled from I/O boards.
• The DMS 1600 can include up to four I/O boards.
• The DMS 2000 can include up to ve I/O boards.
• The DMS 3200 can include up to eight I/O boards.
• The DMS 3600 can include up to nine I/O boards.
There are six types of I/O boards available:
• 4x4 DVI inputs and outputs • 4x4 ber inputs and outputs
• 4 DVI inputs • 4 ber inputs
• 4 DVI outputs • 4 ber outputs
By adding or removing I/O boards within certain rules that are detailed
in "Congurability rules," below, you can expand and contract each
switcher model from a 4-input by 4-output matrix to up to:
• DMS Matrix 1600 — A 16-input by 16-output matrix
• DMS Matrix 2000 — A 20-input by 20-output matrix
• DMS Matrix 3200 — A 32-input by 32-output matrix
• DMS Matrix 3600 — A 36-input by 36-output matrix
Configurability rules
There are certain rules for conguring the DMS matrix switcher for proper
operation, as detailed below:
• The top slot (slot 1) MUST contain a 4x4 DVI or ber optic input and
output board.
• The next slot (slot 2) can contain any of the six board types.
Figure 1. Typical DMS 3600 Application
Each matrix switcher model can be remotely controlled via its Ethernet
LAN port, a serial port, or a USB port using either the Windows-based
Extron Matrix Switchers Control Program or the SIS.
The switcher has two internal, hot-swappable 100 VAC to 240 VAC,
50-60 Hz, 175-watt power supplies that provide worldwide power
compatibility and reliability.
• A 4x4 input and output board can be followed (in the slot directly
underneath it) by any of the board types.
• After you insert a 4-input board or a 4-output board, all active boards
underneath it MUST be the same size (4 inputs or 4 outputs).
• Fiber boards can follow DVI boards and DVI boards can follow ber
boards within the above size rules.
• If you install a blank panel, all slots under it MUST contain blank
This section describes installation of the DMS matrix switchers, including
Rear Panel
connections and features. Topics that are covered include:
• Rear Panel
• Front Panel
I/O Board Configuration Overview
See gure 2. Each I/O board is identied by the input and output
connector numbers supported by the board position. The input and
output numbers on the boards are identied as locations A through D.
Input
ANAHEIM, CA
Input 1
DVI-D INPUTSDV
CD
DVI-D INPUTS
CD
TMDS
FIBER
INPUTS
PRIMARY POWER SUPPLY
1 - 4
5 - 8
9 - 12
13 - 16
100-240V 50/60Hz 1.2A MAX.
AB
ABCD
AB
Figure 2. Arrangement of Inputs and Outputs on the I/O boards
The board position designators correspond to the input and output
numbers served by that position (1 through 4, 5 through 8, and so on).
The location designators, A through D, correspond to the DVI input or
output, grouped with inputs on the left and outputs on the right and
numbered from left to right.
The input numbers supported by the I/O board in slot 2 (locations
5 through 8) are as follows: A = 5, B = 6, C = 7, D = 8.
Ethernet port (LAN connector) — If desired, connect a network
f
WAN or LAN hub, a control system, or a computer to the Ethernet
RJ-45 port.
Network connection — Use a patch (straight-through) cable.
Computer or control system connection — Use a crossover
cable.
NOTE: The factory default IP address is 192.168.254.254.
Reset button — Initiates four levels of reset of the matrix switcher.
g
For different reset levels, press and hold the recessed button while
the switcher is running or while you power up the switcher.
See the DMS Series Matrix Switcher User Guide, available on the
Extron DVD or at www.extron.com.
Power connectors — Plug the switcher into one or two (depending
h
on the DMS model) grounded AC sources.
NOTE: For reliability in switchers with Primary and Redundant
power supplies, connect the power cord from the Redundant
power connector to either an uninterruptible power source or to
a power source that is completely independent of the primary
power source.
Primary and Redundant power supply indicator LEDs
i
(DMS 1600 and DMS 3600) —
Green — Indicates that the associated power supply is operating
within normal tolerances.
Red — Indicates that the associated power supply is operating
outside the normal tolerances or has failed (see Removing and
Installing a Power Supply Module (DMS 1600 and DMS 3600) on
page 31 to replace the power supply).
Figure 8. Front Panel Features
Configuration port — If desired, connect a control system or
a
computer to the front panel Conguration port, a mini USB B port
Primary and Redundant Power Supply LEDs
b
(DMS 1600 and DMS 3600) —
NOTE: The meaning of these indicators is identical to the LEDs
on the power supplies (item i, on the previous page).
Green — Indicates that the associated power supply is operating
within normal tolerances.
Red — Indicates that the associated power supply is operating
outside the normal tolerances or has failed (see Removing and
Installing a Power Supply Module (DMS 1600 and DMS 3600) on
page 31 to replace the power supply).
Power LED (DMS 2000 and DMS 3200)— Indicates that the
c
power supply is operating within normal tolerances.
NOTE: The power supply is fixed, and not field replaceable, on
the DMS 2000 and DMS 3200.
.
Fans (DMS 1600 and DMS 3600) — See Removing and
j
Installing a Fan (DMS 1600 and DMS 3600) on page 32.
3. Press an output button. The buttons for the tied input and all tied
The Preset button blinks.
Press and hold.
Sa
preset
Recall a
.
The button blinks red to indicate that
to indicate the need to
activate the save or recall.
C O N T R O L
PRESET
ENTER
ESCVIEW
C O N T R O L
PRESET
ENTER
ESCVIEW
Press and hold the Enter and
Esc buttons simultaneously to
toggle executive mode on or off.
2 seconds
The Preset and View buttons
blink twice to indicate the
mode change.
Release the buttons.
outputs light.
4. Press the View button again to exit View mode. All input and output
buttons return to an unlit state.
Remote Control
Saving or Recalling a Preset
The DMS switchers have 32 global memory presets.
1. Save a preset — Press and hold the Preset button until it ashes.
ve a
Recall a preset — Press and release the Preset button.
preset
2. Press and release the desired input or output button.
1
3. Press and release the Enter button.
2 seconds
PRESET
PRESET
The Preset button lights.Press and release.
All input and output buttons with assigned presets light red
When a preset is saved, the configuration data at
assigned preset locations will be overwritten.
12345616
this preset is selected to save or recall.
The Enter button blinks
ENTER
red
PRESET
PRESET
INPUTS
15
Locking Out the Front Panel (Executive Mode)
To toggle the front panel lock on and off, simultaneously press and hold
the Enter button and the Esc button until the Preset and View buttons
blink twice (approximately 2 seconds).
This section describes using the remote control features of the
DMS matrix switchers to control the devices. Topics that are covered
include:
• Selected SIS Commands
• Installing and Starting the Control Program
• Accessing the HTML Pages
Selected SIS Commands
You can use Simple Instruction Set (SIS) commands for operation and
conguration of the switchers. You can run these commands from a PC
connected to a serial port (item
page 8), or USB port (item
Establishing a Network (Ethernet) Connection
NOTE: The first time you connect to the switcher via the LAN port,
you may need to change the default settings (IP address, subnet
mask, and [optional] administrator password) of the switcher.
Establish a network connection as follows:
1. Open a TCP socket to port 23 using the IP address of the switcher.
NOTE: The factory default IP address is 192.168.254.254.
The switcher responds with a copyright message including the name,
rmware version, and part number of the product, and the current
date and time.
NOTES:
• If the switcher is not password-protected, the device is now
ready to accept SIS commands.
• If the switcher is password-protected, a password prompt
appears.
on page 8), Ethernet port (item f on
e
on page 9) on the switcher.
a
2. If necessary, enter the appropriate password.
If the password is accepted, the switcher responds with
or LoginAdministrator.
A switcher can have up to 200 simultaneous TCP connections, including
all HTTP sockets and Telnet connections. When the connection limit is
reached, the switcher accepts no new connections until some have been
closed. No error message or indication is given that the connection limit
has been reached. To maximize the performance of your switcher, keep
the number of connections low and close unnecessary open sockets.
Establishing a USB Port Connection
A standard USB cable and the Extron DataViewer utility, version 2.0
or newer, can be used for connection to the DMS matrix switcher
Conguration port. The USB cable, available at any local electronics
store, should be terminated on one end with a mini USB B male
connector
NOTE: Before you use the USB port for the first time, install the
USB driver on your computer. The simplest way to do this is to
install version 8.0 or newer of the Matrix Switchers Control Program
and then run the Found New Hardware Wizard (see Installing the
Program on page 21 and First-time Connection Considerations
on page 22).
Host-to-Switcher Instructions
The switcher accepts SIS commands through its serial port, its USB port,
or its LAN port. SIS commands consist of one or more characters per
command eld. They do not require any special characters to begin or
end the command character sequence. Each switcher response to an
SIS command ends with a carriage return and a line feed (CR/LF =
which signals the end of the response character string. A string is one or
more characters.
]
),
NOTE: The table that begins on the next page is a partial list
of SIS commands. For a complete listing, see the DMS Series
Matrix Switcher User Guide, available on the Extron DVD or at
www.extron.com.
Common SIS Command Symbols
The following symbols are used throughout the command and response
table, which starts on the next page:
• = Space
= Carriage return and line feed
]
}
= Carriage return (no line feed)
|
=Pipe (can be used interchangeably with the
}
character)
E = Escape key (hex 1B)
W = Can be used interchangeable with the E character
NOTE: If you try to recall a preset that is not saved, the matrix switcher responds with the error code E11.
Save current configuration as a
global preset
Example:
Recall a global preset
Example:
NOTE: X@ = Output number 01 – maximum number of outputs for your conguration
(Host to Unit)
X@*1BVmtX@*1]
X@*0BVmtX@*0]
X@BX$]
1*B
0*B
EVM}
X%,SprX%]
9,
X%.RprX%]
5.
Response
(Unit to Host)
Vmt1
]
Vmt0
]
1X$2
... X$
X$
Spr09
]
Rpr05
]
n
]
X$ = Mute status 0 = not muted, 1 = muted
X% = Global preset number 01 – 32
Additional Description
Mute output X@ (no signal is output).
Unmute output X@ (signal is output).
1 = mute on, 0 = mute off.
Mute all outputs.
Unmute all outputs.
Each X$ response is the mute status of an output,
starting from output 1.
n = the maximum number of outputs for your
configuration.
Command character is a comma.
Save current ties as preset 9.
Command character is a period.
Recall preset 5, which becomes the current
configuration.
CommandASCII Command
Information requests
Information request
Request part number
Request part number and board
configuration
Query controller firmware
version
Example:
NOTE: X^ = Inputs Total number of inputs for this switcher
(Host to Unit)
I
N
*N
Q
Q
Response
(Unit to Host)
V
X^XX&•A0X0•SX*1X*
X(]
X(.X*1X*2X*
3
...X*
X1)]
1.23
]
X& = Outputs Total number of outputs for this switcher
X* = Board installed X0 = No board installed
C1 = 4 DVI inputs by 4 DVI outputs F1 = 4 ber inputs x 4 ber outputs C2 = 4 DVI inputs by 0 outputs F2 = 4 ber inputs x 0 outputs C3 = 0 inputs by 4 DVI outputs F3 = 0 inputs x 4 ber outputs
X( = Part number 60-nnnn-nn
X1) = Firmware version number to second decimal place (x.xx)
Additional Description
2
n
...X*
]
In the response:
X&
VX^X
shows the number of available inputs and
outputs for this configuration.
A0X0
has no meaning for this product.
2
X*1X*
S
slot. n is the highest numbered board in your system,
4, 5, 8
See the Extron website, www.extron.com, for part
n
numbers.
n is the highest numbered board in your system, 4, 5,
]
8
, or 9.
The factory-installed controller firmware version is
Another way to operate the switcher is via the Windows®-based Matrix
Switchers Control Program. This program is contained on the Extron
Software Products DVD (included with the switcher) or on the website.
Run this program on a PC connected to a serial port (item
Ethernet port (item
switcher. The program must be installed on a Windows-based computer
and cannot be run from the DVD.
NOTE: For details on operating the program see the “Matrix
Software” section in the DMS Series Matrix Switchers User Guide.
on page 8), or USB port (item a on page 9) on the
f
on page 8),
e
Installing the Program
NOTE: To run this program while your computer is connected to
the Configuration (USB) port, use version 8.0 or newer of the Matrix
Switchers Control Program.
1. Insert the DVD into the drive. The Extron software DVD window
should appear automatically.
Figure 9. Software DVD Window
NOTE: If the window does not open automatically, run
Launch.exe from the DVD.
2. Click the Software tab.
3. Scroll to the Matrix Switchers program and click Install.
4. Follow the on-screen instructions. The installation program creates a
C:\Program Files\Extron\Matrix_Switchers directory and an “Extron
Electronics\Matrix Switchers” group folder. It installs the following
four programs:
• MATRIX Switcher+ Control Program
• MATRIX Switcher+ Help
• Uninstall MATRIX Switcher
• Check for Matrix Updates
2. On the next page that appears, select the Installthesoftware
automatically radio button and click Next. Follow the on-screen
instructions. The wizard assigns the driver necessary to access the
switcher to the connected Conguration (USB) port (this may take a
few minutes).
3. Click Finish to exit the wizard.
NOTE: You may need to repeat these steps if you subsequently
connect the switcher to a different USB port on the same
computer.
First-time Connection Considerations
Starting the Program
LAN port connection
If you connect your PC to the switcher via the LAN port, and it is the rst
time you have done so, you may change the default settings (IP address,
subnet mask, and [optional] administrator password) on the controller
(see Configuring for Network Communication on page 25 for details.)
USB port connection
When you connect your PC to the DMS matrix switcher via the USB port
for the rst time, the Found New Hardware Wizard opens.
2. Choose the comm (serial) port that is connected to the switcher, USB,
or IP[LAN].
NOTE: For a comm port, check the baud
rate displayed in the Comm Port Selection
window. If you need to change the baud
rate, click the Baud button and
double-click the desired baud rate.
3. Click OK.
If you selected a serial port or the
Switchers Control Program is ready for operation.
USB port in step 2, the Matrix
4. If you selected IP[LAN] in step 2, the IP Connection window
appears.
Accessing the HTML Pages
Another way to congure and operate the switcher is via its
factory-installed HTML pages, which are always available and cannot
be erased or overwritten. The HTML pages that are pre-loaded on the
switcher are accessible through its LAN port, connected via a LAN or
WAN, using a web browser such as Microsoft® Internet Explorer® (see
item
on page 8, for connection information.)
f
Configuring for Network Communication
Figure 12. IP Connection Window
a. Examine the MatrixIPAddress eld, which displays the
last Matrix IP address entered.
If necessary, enter the correct IP address in the eld.
NOTE: 192.168.254.254 is the factory-specified default
value for this field.
b. If the switcher is password-protected, enter the appropriate
administrator or user password in the Password eld.
c. Click Connect. The Matrix Switchers Control Program is
ready for operation.
The rst time you connect a PC to the LAN port of a switcher, you may need
to temporarily change the IP settings of the PC in order to communicate
with the controller. Then you must change the default settings of the
controller (IP address, subnet mask, and [optional] administrator name and
password) in order to use the unit on an intranet (LAN) or on the Internet.
After you have set up the DMS matrix switcher for network communication,
you can reset the PC to its original network conguration.
NOTE: The computer and the switcher must both be connected
to the same subnet on a LAN (using a straight-through cable).
Alternatively, you can use a crossover Ethernet cable to connect
the controller directly to the computer.
Use the ARP command to congure the IP address as follows:
1. Obtain a valid IP address for the DMS matrix switcher from the
network administrator.
2. Obtain the MAC address (UID #) of the switcher from the label
on its rear panel. The MAC address should have this format:
00-05-A6-xx-xx-xx.
3. If the switcher has never been congured and is still set for factory
defaults, go to step 4. If not, perform a mode 4 system reset. For
detailed information on reset modes, see “Reset Operations” in the
DMS Series Matrix Switchers User Guide.
NOTE: The switcher must be configured with the factory default
IP address (192.168.254.254) before the ARP command is
executed, as described below.
4. At the PC, access the MS-DOS® command prompt, then enter the
arp –s command. Type in the desired new IP address for the unit
(see step 1) and the MAC address of the unit (from the rear panel of
the unit). For example (where the new address is 10.13.197.7):
arp –s 10.13.197.7 00-05-A6-03-69-B0 and then press <Enter>.
After receiving the arp -s command, the controller changes to
the new address and starts responding to the ping requests, as
described in step 5.
NOTE: You must ping the DMS matrix switcher as shown in
step 5 for the IP address change to take place. The response
should show the new IP address, as shown in the following figure.
5. Execute a ping command by entering ping followed by a space and
the new IP address at the command prompt. For example:
ping 10.13.197.7
C:\>ping 10.13.197.7
Pinging 10.13.197.7 with 32 bytes of data:
Reply from 10.13.197.7: bytes=32 time<10ms TTL=128
Reply from 10.13.197.7: bytes=32 time<10ms TTL=128
Reply from 10.13.197.7: bytes=32 time<10ms TTL=128
Reply from 10.13.197.7: bytes=32 time<10ms TTL=128
Ping statistics for 10.13.197.7:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
NOTE: You can reconnect using either Telnet or a web browser
to verify that the update was successful.
4. Press the keyboard <Enter> key. The switcher checks whether it is
password-protected.
If the switcher is not password-protected, it checks and
downloads the HTML start-up page. The switcher is ready for
operation via HTML remote control.
If the switcher is password-protected, it downloads the Enter
Network Password page.
6. After verifying that the IP address change was successful, enter and
issue the “arp –d” command at the DOS prompt. For example:
arp –d 10.13.197.7 removes 10.13.197.7 from the ARP table
or
arp –d* removes all static IP addresses from the ARP table.
Loading the Start-up Page
NOTES:
• If your Ethernet connection to the matrix switcher is unstable,
try turning off the proxy server in your web browser. In Microsoft
Internet Explorer, click Tools > InternetOptions >
Connections > LAN Settings, uncheck the Use a proxy
server... box, and then click OK.
• For details on operating the switcher via HTML pages, see the
"HTML Operation" section in the DMS Series Matrix Switchers
User Guide.
1. Start the web browser program.
2. Click in the Address eld.
3. Enter the Matrix IP address in the Address eld.
NOTE: 192.168.254.254 is the factory-specified default value for
this field.
NOTE: A User name entry is not required.
5. Enter the appropriate administrator or user password in the
Password eld and click OK.
The switcher downloads the HTML start-up page. The switcher is
ready for operation via HTML remote control.
This section describes repairing and reconguring the DMS matrix
switchers by replacing components. Topics that are covered include:
• Removing and Installing an I/O Board or Blank Panel
• Removing and Installing a Power Supply Module
(DMS 1600 and DMS 3600)
• Removing and Installing a Fan (DMS 1600 and DMS 3600)
Removing and Installing an I/O Board or Blank Panel
NOTES:
• For proper cooling and air ow, boards or blank panels should
be installed in all locations during normal switcher operations.
• See I/O Board Configuration Overview on page 5 to understand
the different arrangement of connectors on the I/O boards and
the rules for arranging the conguration of you switcher.
• The I/O boards are hot-swappable. You do not need to power
down the switcher to remove an I/O board.
Circuit boards can be added or removed to increase or decrease the I/O
conguration (matrix size) of the switcher. Remove and replace an I/O
board or blank panel as follows:
1. For an I/O board, disconnect any connected cables.
2. Rotate the left and right knurled knobs to completely loosen the
captive screws (see figure 14 on the next page).
3. Gently pull on the knurled knobs to loosen the board or panel from
the backplane.
4. Slide the board or panel out of the chassis.
ATTENTION: Do not touch the electronic components or the
connectors on the backplane or on the circuit boards without
being electrically grounded. Handle circuit boards by their edges
only. Electrostatic discharge can damage circuits, even if you
cannot feel, see, or hear it.
5. Place the removed board on an anti-static surface or in an anti-static
container.
6. For an I/O board, orient the board to be installed so that connector
A (of either the input group of connectors or the output group of
connectors) is on the left and connector D (of the same group of
connectors) is on the right.
Align the power
supply edges with
the plastic guides.
ANAHEIM, CA
RESET
REMOTE
RS-232/RS-422
LAN
BI-LEVEL
TRI-LEVEL
ACT LINK
100-240V 50/60Hz 1.2A MAX.
100-240V 50/60Hz 1.2A MAX.
REDUNDANT
PRIMARY
DISCONNECT BOTH POWER
CORDS BEFORE SERVICING
SWITCH
REFERENCE
PRIMARY POWER SUPPLY
REDUNDANT POWER SUPPLY
1 - 8
9 - 16
17 - 24
25 - 32
Knurled
Knobs
Power
LED
AB
DVI-D INPUTSDVI-D OUTPUTS
DMS 44 DVI
CD
ABCD
A
B
DVI-D INPUTS
DVI-D OUTPUTS
DMS 44 DVI
CDAB
CD
A
B
DVI-D INPUTSDVI-D OUTPUTS
DMS 44 DVI
CDABC
D
AB
DVI-D INPUTSDVI-D OUTPUTS
DMS 44 DVI
CD
ABCD
(DMS 1600 and DMS 3600)
Each power supply module has a two-color LED, visible on the rear
panel, that indicates the status of the power supply outputs. If the LED
Align the board edges
with the plastic guides.
CDABCD
DVI-D INPUTSDVI-D OUTPUTS
B
CDAB
DVI-D INPUTS
A
1 - 8
B
CDAB
DVI-D INPUTSDVI-D OUTPUTS
A
9 - 16
ANAHEIM, CA
17 - 24
25 - 32
RESET
BI-LEVEL
REMOTE
RS-232/RS-422
TRI-LEVEL
SWITCH
REFERENCE
LAN
ACT LINK
100-240V 50/60Hz 1.2A MAX.
CORDS BEFORE SERVICING
DISCONNECT BOTH POWER
100-240V 50/60Hz 1.2A MAX.
AB
REDUNDANT
PRIMARY
PRIMARY POWER SUPPLY
DVI-D OUTPUTS
REDUNDANT POWER SUPPLY
DMS 44 DVI
D
DMS 44 DVI
C
D
DMS 44 DVI
C
DMS 44 DVI
DVI-D OUTPUTS
CDABCD
DVI-D INPUTS
AB
IN
Figure 14. Remove and Install an I/O Board
7. For an I/O board, align the board with the left and right chassis
guides (above).
8. Gently slide the board or blank panel into the enclosure. For an I/O
board, slide the board toward the front panel until it meets resistance.
9. Gently seat the board or panel in the backplane.
10. Use a screwdriver to tighten the left and right knurled knobs to lock
the board or panel in place.
is lit green, the power supply is operating normally. If the LED is lit red,
the supply has failed and should be replaced at the earliest opportunity.
LEDs with identical meanings are also on the front panel.
The two power supply modules (primary power supply and redundant
power supply) are identical and hot-swappable; you do not need to
power down the switcher to install or remove either power supply
module.
ATTENTION: The DMS matrix switchers use double pole/
neutral fusing. Power must be disconnected before servicing
internal components.
NOTE:DMS 2000 and DMS 3200 — The power supplies are xed
in place and are not eld replaceable.
1. Rotate the left and right knurled knobs to completely loosen the
captive screws (see gure 15).
Figure 15. Remove and Install a Power Supply Module
2. Gently pull on the handle to loosen the power supply from the
Extron Electronics warrants this product against defects in materials and workmanship
for a period of three years from the date of purchase. In the event of malfunction during
the warranty period attributable directly to faulty workmanship and/or materials, Extron
Electronics will, at its option, repair or replace said products or components, to whatever
extent it shall deem necessary to restore said product to proper operating condition,
provided that it is returned within the warranty period, with proof of purchase and
description of malfunction to:
USA, Canada, South America,
and Central America:
Extron Electronics
1230 South Lewis Street
Anaheim, CA 92805
U.S.A.
Europe and Africa:
Extron Europe
Hanzeboulevard 10
3825 PH Amersfoort
The Netherlands
Asia:
Extron Asia Pte Ltd
135 Joo Seng Road, #04-01
PM Industrial Bldg.
Singapore 368363
Singapore
This Limited Warranty does not apply if the fault has been caused by misuse, improper
handling care, electrical or mechanical abuse, abnormal operating conditions, or if
modifications were made to the product that were not authorized by Extron.
NOTE: If a product is defective, please call Extron and ask for an application
engineer to receive an RA (return authorization) number. This will begin the repair
process.
USA
: 714.491.1500 or 800.633-9876 Europe: 31.33.453.4040
Asia: 65.6383.4400 Japan: 81.3.3511.7655
Japan:
Extron Electronics, Japan
Kyodo Building, 16 Ichibancho
Chiyoda-ku, Tokyo 102-0082
Japan
China:
Extron China
686 Ronghua Road
Songjiang District
Shanghai 201611
China
Middle East:
Extron Middle East
Dubai Airport Free Zone
F12, PO Box 293666
United Arab Emirates, Dubai
Units must be returned insured, with shipping charges prepaid. If not insured, you assume
the risk of loss or damage during shipment. Returned units must include the serial number
and a description of the problem, as well as the name of the person to contact in case
there are any questions.
Extron Electronics makes no further warranties either expressed or implied with respect to
the product and its quality, performance, merchantability, or fitness for any particular use.
In no event will Extron Electronics be liable for direct, indirect, or consequential damages
resulting from any defect in this product even if Extron Electronics has been advised of
such damage.
Please note that laws vary from state to state and country to country, and that some
provisions of this warranty may not apply to you.
Extron USA Headquarters
+800.633.9876 (Inside USA/Canada Only)
Extron USA - West Extron USA - East
+1.714.491.1500 +1.919.850.1000
+1.714.491.1517 FAX +1.919.850.1001 FAX
Extron Asia
+800.7339.8766
Inside Asia Only
+65.6383.4400
+65.6383.4664 FAX
Extron Middle East
+971.4.2991800
+971.4.2991880 FAX