Three Input Switcher
with an Integrated XTP Transmitter
User Guide
XTP Switcher
68-2292-01 Rev. D
04 14
Safety Instructions
Safety Instructions • English
WARNING: This symbol, , when used on the product, is intended to
alert the user of the presence of uninsulated dangerous voltage within the
product’s enclosure that may present a risk of electric shock.
ATTENTION: This symbol, , when used on the product, is intended
to alert the user of important operating and maintenance (servicing)
instructions in the literature provided with the equipment.
For information on safety guidelines, regulatory compliances, EMI/EMF
compatibility, accessibility, and related topics, see the Extron Safety and
Regulatory Compliance Guide, part number 68-290-01, on the Extron website,
www.extron.com.
Instructions de sécurité • Français
AVERTISSEMENT : Ce pictogramme, , lorsqu’il est utilisé sur le
produit, signale à l’utilisateur la présence à l’intérieur du boîtier du produit
d’une tension électrique dangereuse susceptible de provoquer un choc
électrique.
ATTENTION : Ce pictogramme, , lorsqu’il est utilisé sur le produit,
signale à l’utilisateur des instructions d’utilisation ou de maintenance
importantes qui se trouvent dans la documentation fournie avec le
matériel.
Pour en savoir plus sur les règles de sécurité, la conformité à la réglementation,
la compatibilité EMI/EMF, l’accessibilité, et autres sujets connexes, lisez les
informations de sécurité et de conformité Extron, réf. 68-290-01, sur le site
Extron, www.extron.com.
Sicherheitsanweisungen • Deutsch
WARNUNG: Dieses Symbol auf dem Produkt soll den Benutzer
darauf aufmerksam machen, dass im Inneren des Gehäuses dieses
Produktes gefährliche Spannungen herrschen, die nicht isoliert sind
und die einen elektrischen Schlag verursachen können.
Инструкция по технике безопасности • Русский
ПРЕДУПРЕЖДЕНИЕ: Данный символ, , если указан
на продукте, предупреждает пользователя о наличии
неизолированного опасного напряжения внутри корпуса
продукта, которое может привести к поражению электрическим
током.
ВНИМАНИЕ: Данный символ, , если указан на продукте,
предупреждает пользователя о наличии важных инструкций
по эксплуатации и обслуживанию в руководстве,
прилагаемом к данному оборудованию.
Для получения информации о правилах техники безопасности,
соблюдении нормативных требований, электромагнитной
совместимости (ЭМП/ЭДС), возможности доступа и других
вопросах см. руководство по безопасности и соблюдению
нормативных требований Extron на сайте Extron: www.extron.com,
номер по каталогу - 68-290-01.
VORSICHT: Dieses Symbol auf dem Produkt soll dem Benutzer in der
im Lieferumfang enthaltenen Dokumentation besonders wichtige Hinweise
zur Bedienung und Wartung (Instandhaltung) geben.
Weitere Informationen über die Sicherheitsrichtlinien, Produkthandhabung,
EMI/EMF-Kompatibilität, Zugänglichkeit und verwandte Themen finden Sie in
den Extron-Richtlinien für Sicherheit und Handhabung (Artikelnummer
68-290-01) auf der Extron-Website, www.extron.com.
Instrucciones de seguridad • Español
ADVERTENCIA: Este símbolo, , cuando se utiliza en el producto,
avisa al usuario de la presencia de voltaje peligroso sin aislar dentro del
producto, lo que puede representar un riesgo de descarga eléctrica.
ATENCIÓN: Este símbolo, , cuando se utiliza en el producto, avisa
al usuario de la presencia de importantes instrucciones de uso y
mantenimiento recogidas en la documentación proporcionada con el
equipo.
Para obtener información sobre directrices de seguridad, cumplimiento
de normativas, compatibilidad electromagnética, accesibilidad y temas
relacionados, consulte la Guía de cumplimiento de normativas y seguridad de
Extron, referencia 68-290-01, en el sitio Web de Extron,www.extron.com.
안전 가이드라인, 규제 준수, EMI/EMF 호환성, 접근성, 그리고 관련 항목에
대한 자세한 내용은 Extron 웹 사이트(www.extron.com)의 Extron 안전 및
규제 준수 안내서, 68-290-01 조항을 참조하십시오.
FCC Class A Notice
This equipment has been tested and found to comply with the limits for a Class A digital
device, pursuant to part15 of the FCC rules. The ClassA limits provide reasonable
protection against harmful interference when the equipment is operated in a commercial
environment. This equipment generates, uses, and can radiate radio frequency energy and,
if not installed and used in accordance with the instruction manual, may cause harmful
interference to radio communications. Operation of this equipment in a residential area is
likely to cause interference. This interference must be corrected at the expense of the user.
ATTENTION: The Twisted Pair Extension technology works with shielded twisted pair
(STP) cables only. To ensure FCC Class A and CE compliance, STP cables and STP
connectors are also required.
For more information on safety guidelines, regulatory compliances, EMI/EMF
compatibility, accessibility, and related topics, see the “Extron Safety and Regulatory
Installing Firmware with Firmware Loader ...... 35
vXTP T USW 103 Switcher • Contents
XTP T USW 103 Switcher • Contentsvi
Introduction
E
Audi
C
X
TP T USW 103
NF
I
G
DE
ORMA
L
E
n
I
ADJ
X
AD
JU
XTP
C
This section contains general information about this guide and the Extron XTP T USW 103
Universal Switcher with an integrated XTP transmitter and selected device features. Topics
in this section include:
• About this Guide
• About the XTP T USW 103
• Key Features
About this Guide
This guide contains installation, operation, and control procedures, and reference
information for the XTP T USW 103 Universal Switcher. In this guide, the terms
“XTP T USW 103” and “switcher” are used interchangeably to refer to the XTP T USW 103
Universal Switcher.
About the XTP T USW 103
The Extron XTP T USW 103 is a three input universal switcher with an integrated XTP
transmitter that sends HDMI or digitized analog video, audio, bidirectional RS-232 and IR,
and Ethernet up to 330 feet (100 meters) over a single shielded twisted pair cable (STP). It is
HDCP compliant, and supports 1080p/60 Deep Color and 1920x1200 signals. The
XTP T USW 103 works with XTP Systems for signal distribution and long-distance
transmission between remote endpoints.
The XTP T USW 103 can be powered locally or remotely through an Extron Power Injector
or XTP matrix switcher (see Power Connection on page 8).
To configure and control the XTP T USW 103, connect it to a host device, such as a
computer, and enter Simple Instruction Set (SIS) commands (see SIS Configuration and
Control on page 13) or use the XTP System Configuration Software (see XTP System
Configuration Software on page 19).
The following diagram shows a typical application of the XTP T USW 103.
HDMI
Cable
onference Ta ble
ExtronXTP T USW 103
XTP T USW 103
AUTO
SWITCH
CONFIG
xtron
HDMI
Cable
DVI
Cable
MODE
HDMI
Cable
DVI-HDMI
Cable
XTP
VGA
Cable (330')
Cable
VGA
Cable
Audio
Cable
Extron
Cable Cubby
Audio
o
Cable
able
GI
CONF
1
3
2
AUTO
NORMAL
STATUS
1
2
3
SIGNAL
HDCP
XTP T USW 103
LORMAN
DE
MO
TP T USW 103X
XTP
SIGNAL
CONFIG
HDCP
Extron
xtro
XTP SR HDMI
XTP SR HDM
HBR
HDMI
Projector
AUDIO
BITSTREAM
S/PDIF
JUST
MI
AD
XTP SR HD
TER
U EN
MEN
LPCM
OG
L
AUDIO
M
ANA
BITSTREA
PDIF
S/
R
HB
XTP
HDMI
SIGNAL
P
HDC
G
CONFI
MENU ENTER
ADJUST
XTP SR HDMI
TP
LPCM
ANALOG
Figure 1. Typical XTP T USW 103 Application
1XTP T USW 103 Switcher • Introduction
Key Features
Reliable cable infrastructure — Transmits HDMI or digitized analog video, audio,
bidirectional RS-232 and IR, and Ethernet up to 330 feet (100 meters) over a single CATx
cable.
Inputs — Include two HDMI inputs and one VGA input.
Support for Computer-video to 1920x1200, including HDTV 1080p/60 Deep Color
and 2K signals — Supports digital signal transmission up to 330 feet over a single twisted
pair cable, maintaining superior image quality at the highest resolutions.
Shielded twisted pair cable compatibility — Optimized for use with common shielded
twisted pair cable types. XTP systems fully support a maximum transmission distance of
330 feet (100 meters) for all compatible resolutions when used with shielded twisted pair
cable. Shielded twisted pair cabling with solid center conductor sizes of 24 AWG or better is
recommended for optimal performance.
Digital conversion of analog video and audio input signals — Digitizes analog signals,
ensuring that a reliable, high quality digital video signal is sent to the output destination.
Auto-input switching — Can be set to automatically switch to the highest or lowest
priority input with an active video signal for simplified operation.
Bidirectional RS-232 and IR insertion — Allows a remote display to be controlled without
the need for additional cabling through bidirectional RS-232 control and IR signals inserted
into the XTP output.
HDMI specification features — Support data rates up to 6.75 Gbps, Deep Color up to
12-bit, 3D, HD lossless audio formats, and CEC pass-through.
HDCP-compliance — Ensures display of content-protected media and interoperability with
other HDCP-compliant devices.
EDID Minder — Automatically manages Extended Display Identification Data (EDID)
communication between connected devices to ensure that all sources properly power up
and reliably display content.
Key Minder — Authenticates and maintains continuous HDCP encryption between input
and output devices to ensure quick and reliable switching in professional AV environments,
while enabling simultaneous distribution of a single source signal to one or more displays.
Ethernet extension — Centralized 10/100 Ethernet communication can be implemented
via an Ethernet pass-through port to reduce the amount of independent network drops
required within a system.
Remote power capability — To simplify integration, the XTP T USW 103 can be powered
by an XTP CrossPoint Matrix Switcher or XTP Power Injectors.
Multiple embedded audio formats — Compatible with a broad range of multi-channel
audio signals, providing reliable operation with HDMI sources.
Selectable analog stereo audio input embedding — Supports unbalanced audio for
extended transmission. This feature enables direct connection of separate stereo audio
signals from a laptop, Blu-ray Disc™ player, or other device.
RS-232 control — Features an RS-232 serial port for control and configuration.
Contact closure remote control availability
XTP T USW 103 Switcher • Introduction2
Installation
ACBDEFGHI
Tip (+)
Sleeve ( )
Sleeve ( )
Ring (-)
Tip (+)
RCA Connector
(balanced)
This section contains information for connecting and wiring the XTP T USW 103. Topics in
this section include:
• Rear Panel Connectors
• Making Connections
The XTP T USW 103 can be mounted in a rack, under a desk, or on a tabletop (see
Mounting on page 32 for more mounting details).
Rear Panel Connectors
POWER
12V
1.0 A MAX
Audio connector
A
Analog video connector (input 1)
B
HDMI connectors (inputs 2 and 3)
C
XTP output connector
D
LAN connector
E
AUDIO
INPUTS
1
RGBHDMIHDMI
2
3
SIG LINK
XTP OUT
RS-232 and IR Over XTP connector
F
Contact closure connector
G
Remote RS-232 connector
H
DC power connector
I
OVER XTPREMOTE
RS-232 IR
LAN
CONTACT
RxTx
123
Rx GGTx
Figure 2. XTP T USW 103 Rear Panel Connectors
Audio connector — Connect an analog audio source to the 3.5 mm TRS jack. All
A
three video inputs can share this audio input.
Tip (L)
Ring (R)
Sleeve ( )
Figure 3. Wiring for TRS Audio
RS-232
Tx Tx
R
G
3XTP T USW 103 Switcher • Installation
By default, audio input is selected automatically (see Audio input selection SIS
commands on page 15 to manually select audio inputs). When input 2 or 3 is selected
with automatic audio input selections, the switcher prioritizes embedded digital audio.
The following table shows the audio format that is sent over the XTP connection when a
specific audio format is not specified.
Analog video connector — Connect a video source to the female 15-pin HD
B
connector, labeled input 1. It accepts RGBHV video signals.
HDMI connectors — Connect a digital video source device to either or both female
C
HDMI connectors, labeled inputs 2 and 3. They can accept HDMI, DVI, or dual mode
DisplayPort video sources.
NOTES:
• The maximum cable length is 15 feet.
• Use Extron LockIt lacing brackets to secure HDMI connectors to the device
(see HDMI Connection on page 5).
XTP connector — Connect a twisted pair cable to the RJ-45 connector labeled
D
XTP Out and the XTP input port on another XTP device to pass all signals (see
TP Cable Termination and Recommendations on page 6). This cable carries the
following signals:
• Digital video
• Digital audio
• Bidirectional RS-232 and IR commands
• Remote power
• Ethernet communication
• System communication
Link LED indicator — Lights yellow when XTP devices are connected and
communication is established.
Signal LED indicator — Lights green when the transmitter outputs a video signal or a
test pattern.
HDMI Embedded
Audio Present
Analog Audio
Present
Audio Sent Over XTP
ATTENTION:
• Do not connect this connector to a computer data or telecommunications
network.
• XTP remote power is intended for indoor use only. No part of the network that
uses XTP remote power should be routed outdoors (see Remote power on
page 9).
LAN connector — Connect a control device or device to be controlled to this LAN
E
connector for 10/100 Ethernet communication through this pass-through port. LEDs on
this connector indicate link and activity status.
XTP T USW 103 Switcher • Installation4
RS-232 Over XTP port — To pass bidirectional serial or other control signals
1
Tx Rx G Tx Rx
IR
Tx Rx G Tx Rx
RS-232
F
between XTP-compatible devices, connect a control device to the 5-pole
captive screw connector. The port includes only the 3 poles labeled
“RS-232.”
IR Over XTP port — To transmit and receive IR signals (up to 40 kHz),
connect a control device to the 5-pole captive screw connector. This port
includes only the 2 poles labeled “IR” and shares the ground pole with the
RS-232 port.
NOTE: RS-232 and IR data can be transmitted simultaneously (see RS-232 and IR
Communication on page 7 for wiring details).
Contact closure connector — Connect an Extron KP 6 Keypad Remote Control or
G
similar device to the 3.5 mm, 4-pole captive screw connector. The first three ports are
used for selecting inputs 1 through 3 when momentarily shorted to the ground port.
Remote RS-232 connector — Connect a host device to the 3.5 mm, 3-pole captive
H
screw connector for serial control of the switcher.
Power connector and LED — Connect an external power supply to the 3.5 mm,
I
2-pole captive screw connector (see Power Connection on page 8). The Power LED
lights to indicate the device is receiving power.
NOTE: The XTP T USW 103 can be powered remotely (see Remote power on
page 9).
RS-232
IR
Making Connections
HDMI Connection
Use an Extron LockIt Lacing Bracket to secure an HDMI cable to top mounting screw of an
HDMI connector.
3
Figure 4. Installing the LockIt Lacing Bracket
1. Plug the HDMI cable into the panel connection (see figure 4, 1).
2. Loosen the HDMI connection mounting screw from the panel (see 2) enough to allow
the LockIt lacing bracket to be placed over it. The screw does not have to be removed.
3. Place the LockIt lacing bracket on the screw and against the HDMI connector (see 3),
then tighten the screw to secure the bracket.
ATTENTION: Do not overtighten the HDMI connector mounting screw. The shield
3
4
2
5
to which it fastens is very thin and can easily be stripped.
4. Loosely place the included tie wrap around the HDMI connector and the LockIt lacing
bracket (see 4).
5. While holding the connector securely against the lacing bracket, use pliers or similar
tools to tighten the tie wrap, then remove any excess length (see 5).
XTP T USW 103 Switcher • Installation5
TP Cable Termination and Recommendations
Inser
Pins:
Pin
123
4567
8
Wire color
White-greenGreenWhite-orange
BlueWhite-blueOrangeWhite-brown
Brown
Wire color
T568AT568B
White-orangeOrangeWhite-green
BlueWhite-blueGreenWhite-brown
Brown
Use the following pin configurations for twisted pair cables.
12345678
t Twisted
Pair Wires
RJ-45
Connector
Straight-through Cable
(for connection to a switch, hub, or router)
TIA/EIA-T568ATIA/EIA-T568B
Pin Wire ColorPinWire Color
1White-green1White-orange
2Green2Orange
3White-orange3White-green
4Blue4Blue
5White-blue5White-blue
6Orange6Green
7White-brown7White-brown
8Brown8Brown
Figure 5. TP Cable Termination
Supported cables
The XTP T USW 103 is compatible with shielded twisted pair (F/UTP, SF/UTP, and S/FTP)
and unshielded twisted pair (U/UTP) cables.
ATTENTION:
• Do not use Extron UTP23SF-4 Enhanced Skew-Free AV UTP cable or STP201
cable to link the XTP products.
• To ensure FCC Class A and CE compliance, STP cables and STP connectors are
required.
Cable recommendations
Extron recommends using the following practices to achieve full transmission distances up
to 330 feet (100 meters) and reduce transmission errors.
• Use the following Extron XTP DTP 24 SF/UTP cables and connectors for the best
• If not using XTP DTP 24 cable, at a minimum, Extron recommends 24 AWG, solid
• Terminate cables with shielded connectors to the TIA/EIA-T568B standard (see figure 5).
• Use no more than two pass-through points, which may include patch points, punch
NOTE: When using STP cable in bundles or conduits, consider the following:
performance:
• XTP DTP 24/1000 Non-Plenum 1000' (305 m) spool 22-236-03
• XTP DTP 24P/1000 Plenum 1000' (305 m) spool 22-235-03
• XTP DTP 24 Plug Package of 10 101-005-02
conductor, STP cable with a minimum bandwidth of 400 MHz.
down connectors, couplers, and power injectors. If these pass-through points are
required, use shielded couplers and punch down connectors.
• Do not exceed 40% fill capacity in conduits.
• Do not comb the cable for the first 20 meters, where cables are straightened,
aligned, and secured in tight bundles.
• Loosely place cables and limit the use of tie wraps or hook and loop fasteners.
• Separate twisted pair cables from AC power cables.
XTP T USW 103 Switcher • Installation6
Contact Closure Communication
CONTACT
Custom
RS-232 Device
Each port senses an external switch or contact closure. Use these ports to select an input
on the switcher from a contact closure device. Wire the connector as shown in figure 6.
123G
Heat
Shrink
Over
Shield
Wires
Ground
Wire Nut
G
3
2
1
Switch
Figure 6. Wiring the Contact Closure Connector
RS-232 and IR Communication
The RS-232 and IR Over XTP connector is for pass-through transmission of serial signals,
such as projector control signals, and infrared data. To pass bidirectional serial command
signals between XTP-compatible devices, connect a control device to the three leftmost
poles (Tx, Rx, and G) of the 5-pole captive screw connector. To transmit and receive IR
signals, connect a control device to the three rightmost poles (G, Tx, and Rx). The
ground (G) pole is shared.
NOTE: RS-232 and IR data can be transmitted or received simultaneously
(see figure 7 below for wiring considerations).
IR Device
Tx/Rx
Pins
RxTx
IR
G
RxTx
RS-232
Device 3
Device 2
Device 1
TxRx
G
RxTx
G
(Switches,
relays, or
similar items)
Figure 7. Wiring the RS-232 and IR Over XTP Connector
ATTENTION: The length of exposed wires is critical.
• The ideal length is 3/16 inch (5 mm).
• Longer bare wires can short together.
• Shorter wires are not as secure in the connectors and could be pulled out.
XTP T USW 103 Switcher • Installation7
Power Connection
AA
Output Cord
Tie
Apply power to the switcher locally with the provided power supply or remotely with a power
injector or a matrix switcher.
ATTENTION: XTP remote power is intended for indoor use only. No part of the network
that uses XTP remote power should be routed outdoors.
Local power
Wrap
Smooth
Power Supply
2-Pole Captive Screw
Connector
SECTION A–A
3/16”
(5 mm) Max.
Ridges
Figure 8. Power Wiring
The XTP T USW 103 can be connected to a local power supply.
WARNING:Electric shock hazard. The two power cord wires must be kept separate
while the power supply is plugged in. Remove power before wiring.
ATTENTION:
• This product is intended to be supplied by a Listed Power Unit marked “Class 2”
or “LPS,” rated 12 VDC, 1.0 A minimum. Always use a power supply supplied by
or specified by Extron. Use of an unauthorized power supply voids all regulatory
compliance certification and may cause damage to the supply and the end
product.
• Unless otherwise stated, the AC/DC adapters are not suitable for use in air handling
spaces or in wall cavities. The installation must always be in accordance with the
applicable provisions of National Electrical Code ANSI/NFPA 70, article 725 and
the Canadian Electrical Code part 1, section 16. The power supply shall not be
permanently fixed to a building structure or similar structure.
• Power supply voltage polarity is critical. Incorrect voltage polarity can damage the
power supply and the unit. The ridges on the side of the cord identify the power
cord negative lead.
• The length of the exposed (stripped) copper wires is important. The ideal length is
3/16 inch (5 mm).
TIP: Do not tin the stripped power supply leads. Tinned wires are not as secure in the
captive screw connectors and could be pulled out.
Use the supplied tie wrap to strap the power cord to the extended tail of the connector.
XTP T USW 103 Switcher • Installation8
Remote power
XTP Receiver
The XTP T USW 103 can be powered remotely through an XTP Power Injector or through
an XTP matrix switcher.
ATTENTION: XTP remote power is intended for indoor use only. No part of the network
that uses XTP remote power should be routed outdoors.
Power injector
To power the XTP T USW 103 remotely with an XTP Power Injector, power one device
locally (see Local power on page 8) and connect an XTP Power Injector to the XTP cable
run along the XTP ports (see the XTP Power Injector User Guide for more installation
information).
NOTE: The power injector provides remote power up to 330 feet with a shielded twisted
pair cable with 24 AWG wire.
POWER
12V
AUDIO
1.0 A MAX
INPUTS
Extron
XTP T USW 103
XTP Transmitter
12V Local Power
Supply
1
2
RGBHDMIHDMI
100-240V
---A MAX
Power
Extron
XTP PI 100
XTP Power
Injector
Extron
XTP R HDMI
POWER
12V
1A MAX
SIG LINK
3
XTPOUT
50/60 Hz
XTP
XTPPWR
Shielded Twisted
Pair Cable
SIG LINK
XTP IN
LAN
Remote
Power
PWR
LAN
OVER XTPREMOTE
CONTACT
RS-232 IR
RxTx
1 2 3
Rx GGTx
OVER XTP
AUDIO
RS-232 IR
ON
OFF
RxTx
Rx GTx
RS-232
Tx Rx
R
G
XTP R HDMI
RELAYS
OUTPUTS
AUDIO
LR
−+−+
HDMI
1
2
S/PDIF
RESET
Figure 9. Typical Pont-to-point Application with Remote Power
Remote power from an XTP matrix switcher
XTP matrix switchers have a fixed amount of power available to provide remote power
to connected XTP devices (see the XTP matrix switcher user guide for more details). To
manage available power from the XTP matrix switcher, use the XTP System Configuration
Software with the XTP matrix switcher (see XTP System Configuration Software on
page 19).
XTP T USW 103 Switcher • Installation9
Operation
ABCDE
This section describes the front panel features and operations of the XTP T USW 103.
Topics in this section include:
• Front Panel Features
• Front Panel Operation
Front Panel Features
AUTO
SWITCH
Figure 10. XTP T USW 103 Front Panel Features
Auto Switch LED — Lights when the transmitter is in auto switch mode.
A
Config port — Connect a host device to the front panel mini USB B Config port.
B
Input selection buttons — Select inputs 1 through 3 or modes of operation. The
C
corresponding LEDs light to indicate the active input.
Status LEDs — The Signal LEDs light to indicate the signal presence of each input.
D
The HDCP LEDs light when the signal on the corresponding input is HDCP-compliant.
Input 1 (the VGA connector) does not have an HDCP LED.
Audio Signal Clip LED — Lights when the analog audio input signal is -3 dBFS or
E
above. The light remains lit for 200 ms after the audio input signal drops below -3 dBFS.
CONFIG
MODE
STATUS
1
2
AUDIO
3
SIGNAL CLIP
XTP T USW 103
AUTO
3
SIGNAL
HDCP
1
2
NORMAL
Front Panel Operation
The input selection buttons are used to manually select inputs 1 through 3 or enable and
disable device modes. The LEDs indicate status and provide feedback of the currently
selected input. Press and hold the input selection buttons in the combinations shown in the
table below to enable or disable device modes.
Front Panel Button Combinations for Device Modes
ModeButton Combination Indicator Response
Executive (disabled by default)1, 2, and 3All front panel LEDs
Auto switch (prioritize the highest
numbered active input)
Normal switch (default switch mode)1 and 2Auto Switch LED
Front panel operations can also be performed remotely with SIS commands (see SIS
Configuration and Control on page 13) or the XTP Configuration Software
(see XTP System Configuration Software on page 19).
blink 3 times.
1 and 3Auto Switch LED
lights.
turns off.
10XTP T USW 103 Switcher • Operation
Selecting an Input
To select an input from the front panel, press the input selection button that corresponds
with the desired rear panel input connector. The corresponding LED lights to indicate the
active input.
Setting the Front Panel Lockout Mode (Executive Mode)
To enable or disable front panel lockout mode, press and hold (for about 5 seconds) input
buttons 1, 2, and 3 simultaneously until all front panel LEDs blink three times.
In front panel lockout mode, input selection from the front panel is disabled, but RS-232 and
USB control and contact closure are still available.
Enabling Auto Switch Mode
Press and hold (for about 3 seconds) inputs 1 and 3 simultaneously until the Auto Switch
LED lights. In auto switch mode, the switcher automatically switches to the highest
numbered input with an active video signal.
NOTE: Setting auto switch mode to prioritize the lowest numbered active input can be
done only with SIS commands (see Auto switch mode SIS commands on page 15).
Normal switch mode is the default switch mode.
The audio input selected depends on the audio input selection setting (see Audio input
selection SIS commands on page 15).
Enabling Normal Switch Mode
Press and hold (for about 8 seconds) inputs 1 and 2 simultaneously until the Auto Switch
LED turns off. This is the default switch mode.
EDID
To manage EDID on the XTP T USW 103, use the XTP System Configuration Software
(see EDID Minder on page 30). The XTP T USW 103 can record and save EDID in a user
memory location, select a pre-defined EDID, or use EDID from a display connected to a
receiver. EDID stored in the user memory location can come from the display connected to
a receiver or a custom EDID imported through the XTP System Configuration Software.
NOTE: In matrix applications, EDID on the switcher is assigned by the XTP matrix
switcher using the XTP System Configuration Software.
XTP T USW 103 Switcher • Operation11
Reset Mode
A
Use the recessed Reset button on the rear panel of the switcher to return the device to
default settings or to restore factory-shipped firmware.
POWER
12V
1.0 A MAX
AUDIO
1
2
3
SIG LINK
OVER XTPREMOTE
RS-232 IR
CONTACT
RS-232
R
INPUTS
RGBHDMIHDMI
XTP OUT
LAN
Rx GGTx
Figure 11. Rear Panel Reset Button
Reset Mode Summary
Mode ActivationResultPurpose/Notes
Press the recessed Reset button
while applying power to the device.
NOTE: After a mode 1 reset,
update the device with the
latest firmware version. DO
NOT operate the system
Factory Reset
with the firmware version that
results from this mode reset.
The device reverts to the factory
default firmware.
NOTE: If you do not want to
update the firmware or perform
a mode 1 reset by mistake,
cycle power to the device to
return the firmware version
running prior to the reset.
Use mode 1 to roll back
to factory firmware for a
single power cycle if an
incompatibility issue arises.
RxTx
123
Tx Tx
G
XTP T USW 103 Switcher • Operation12
SIS Configuration
and Control
The XTP T USW 103 can be configured and controlled using Extron Simple Instruction
Set (SIS) commands or the XTP System Configuration Software (see XTP System
Configuration Software on page 19). This section contains basic SIS communication
details and SIS commands and responses that are issued when a host is connected directly
to the XTP T USW 103. Topics in this section include:
• Host Device Connection
• SIS Programming Guide
• Command and Response Tables for SIS Commands
Host Device Connection
Use a computer running HyperTerminal or the Extron DataViewer utility, or a control system
to enable serial control of the switcher. To connect directly to an XTP T USW 103, connect
the computer to the XTP T USW 103 through the front panel USB Config port or the rear
panel RS-232 connector. The protocol for the serial port is as follows: 9600 baud, no parity,
8 data bits, 1 stop bit, no flow control.
SIS Programming Guide
Host-to-Device and Device-to-Host communication
SIS commands consist of one or more characters per field. No special characters are
required to begin or end a command sequence. When the XTP T USW 103 determines that
a command is valid, it executes the command and sends a response to the host device. All
responses from the switcher to the host end with a carriage return and a line feed
(CR/LF = ]), which signals the end of the response character string. A string is one or more
characters.
Device-Initiated Message
When the switcher is connected through the serial port only and a local event occurs, the
device responds by sending a message to the host.
YYYY is the year of the firmware version release. Vx.xx is the firmware version number.
13XTP T USW 103 Switcher • SIS Configuration and Control
Error Responses
Space
When the XTP T USW 103 receives an SIS command and determines that it is valid, it
performs the command and sends the corresponding response to the host device. If the
command is determined invalid or contains invalid parameters, the switcher returns an error
response to the host. The error response codes are:
E01 = Invalid input numberE12 = Invalid port number
E06 = Invalid switch attempt in this modeE13 = Invalid parameter
E10 = Invalid commandE14 = Not valid for this configuration
E11 = Invalid preset numberE17 = Invalid command for signal type
Using the Command and Response Table for SIS Commands
The command and response tables begin on page 16. Figure 12 shows the hexadecimal
equivalent of ASCII characters used in the command and response tables.
NOTE: Upper and lowercase text can be used interchangeably unless otherwise stated.
ASCII to Hex Conversion Table
•
Figure 12. ASCII to Hexadecimal Conversion
Symbol Definitions
| or}
W or
E
=Carriage return and line feed
]
=Carriage return with no line feed
=Space
•
=Escape key
XTP T USW 103 Switcher • SIS Configuration and Control14
Command and Response Tables for SIS Commands
CommandASCII Command
(Host to Device)
Input Commands
Input selection
Select input
View the selected input
Auto switch mode
Disable auto switch mode
Set priority to the highest
numbered active input
Set priority to the lowest
numbered active input
View setting
X!!InX!]Select input X!.
!
E0AUSW}Ausw0]
E1AUSW}Ausw1]
E2AUSW}Ausw2]
EAUSW}AuswX*]
Audio Configuration Commands
Audio gain and attenuation
NOTE: Gain and attenuation commands are case-sensitive.
Set gain
Set attenuation
Increment audio level
Decrement audio level
View audio level
Audio input selection
Set audio input format
View audio input format
Black signal resolution
Set black signal resolution
View black signal resolution
X%GAudX&]Set gain to X%.
X^gAudX&]Set attenuation to X^.
+G or +g
-G or -g
G or g
EIX#AFMT}AfmtIX#]Set the audio input format to X#.
EIAFMT}AfmtIX#]
EAX2#AFMT}AfmtAX2#]Set the black signal resolution to X2#.
EAAFMT}AfmtAX2#]
Response
(Device to Host)
X!]
In
Aud
X&]
Aud
X&]
Aud
X&]
Additional Description
View the selected input.
Switch inputs manually (default).
Automatically switch to the highest
numbered active input.
Automatically switch to the lowest
numbered active input.
X2@ = Video signal status 0 = video or TMDS not detected
1 = video or TMDS detected
Additional Description
Set or disable a test pattern.
View the current test pattern.
Resets unit to factory default.
View the input signal presence of
each input.
View the HDCP input status of
inputs 2 and 3.
View the firmware version.
View the full firmware version.
View the device part number.
XTP T USW 103 Switcher • SIS Configuration and Control18
XTP System
Configuration
Software
The XTP T VGA can be configured and controlled using Extron Simple Instruction Set
(SIS) commands (see SIS Configuration and Control on page 13) or the XTP System
Configuration Software. This section contains installation and configuration procedures for
the XTP System Configuration Software for configuring and controlling the XTP T USW 103.
Topics in this section include:
• Installing the XTP System Configuration Software
• Using the XTP System Configuration Software
Installing the XTP System Configuration Software
The program is available for download on the Extron website, www.extron.com.
Figure 13. Extron Website Download Page
1. On the Extron website, click the Download tab (see figure 13, 1).
2. On the left sidebar, click the XTP System Configuration Software link (see 2).
3. Click the Download Now button (see 3).
4. Submit any required information to start the download. Note where the file is saved.
5. Open the executable (.exe) file from the save location.
6. Follow the instructions that appear on the screen. By default, the installation creates a
directory in the appropriate Program Files folder named “Extron Electronics\XTP System
Configuration.”
19XTP T USW 103 Switcher • XTP System Configuration Software
Using the XTP System Configuration Software
The XTP T USW 103 can be controlled directly from the front panel config port or remotely
from an XTP matrix switcher.
Connections
When opening the XTP System Configuration Software, the Connections screen opens
first. This screen is used to establish communication with an XTP device through a USB
connection (see Config port on page 10).
Figure 14. Connections Screen
1. From the Connections screen in the software, select the USB radio button (see
figure 14, 1).
2. From the displayed list, select the connected device to be controlled (see 2).
3. Click the Connect button (see 3). The Device Settings screen opens.
XTP T USW 103 Switcher • XTP System Configuration Software20
Top Menu
The top menu contains three menus for configuring software settings.
File menu
The File menu contains options for disconnecting from the switcher and exiting the
program. To access the menu, click the File menu.
Figure 15. File Menu
Disconnect
This option disconnects the XTP System Configuration Software from the connected device.
From the File menu, select Disconnect. The Connections screen opens.
NOTE: If the device is already disconnected, the Disconnect option is disabled until a
device is connected.
Exit
This option disconnects the switcher from the software and closes the application.
From the File menu, select Exit. The application closes.
Tools menu
The Tools menu contains an option for updating firmware. To access this menu, click the
Tools menu.
Figure 16. Tools Menu
NOTE: The Backup and Restore and Software Preference options are not
available when directly connected to the XTP T USW 103.
XTP T USW 103 Switcher • XTP System Configuration Software21
Update Firmware
This option uploads firmware from the host device to the connected device.
NOTE: If necessary, download new firmware from the Extron website (see
Downloading Firmware on page 34).
1. From the Tools menu, select Update Firmware. A dialog box opens to ask permission
to disconnect from the device.
Figure 17. Confirm Disconnect Dialog Box
2. Click the Yes button to disconnect from the device and continue with the firmware
update process. The Update Firmware dialog box opens.
Figure 18. Update Firmware Dialog Box
3. Click the Check network for updates icon to search the LAN or WAN for firmware
files or click the Select file from computer icon to select a firmware file from the
connected host device.
4. Select the desired firmware file and click the Open button.
5. Click the Close button after the firmware finishes updating.
XTP T USW 103 Switcher • XTP System Configuration Software22
Help menu
The Help menu contains XTP System Configuration Software information, the help file, and
a link to the Extron website.
Figure 19. Help Menu
NOTE: The Tutorial (System Configuration) option is not available when directly
connected to the XTP T USW 103.
About the Software
This option provides basic information about the XTP System Configuration Software,
including version number and copyright information.
Figure 20. About - XTP Dialog Box (Example)
1. From the Help menu, select About the Software. The About - XTP dialog box opens.
2. Click the Details button for more information.
3. Click the Ok button to close the dialog box.
Help
This option opens the XTP System Configuration Software help file in a Web browser.
From the Help menu, select Help.
Extron Website
This option opens the Extron website in a Web browser.
From the Help menu, select Extron Website.
XTP T USW 103 Switcher • XTP System Configuration Software23
Device Settings
The Device Settings screen allows a user to view and edit various device settings for the
device directly connected to the host device. Click the Device Settings icon (see
figure 21, 1) on the Global Navigation bar to open the Device Settings screen.
Figure 21. Transmitter Device Settings Screen
AV Controls panel
The AV Controls panel, located on the left, is used to select an input. The
image to the right does not have any active inputs.
Input selection — Click an Input button to select an input. As a new
2
input is selected, the summary within the panel changes to reflect the
currently selected input.
NOTE: The signal indicators on the AV input buttons display
green when a signal is present on the corresponding input or
gray when there is no signal present.
XTP T USW 103 Switcher • XTP System Configuration Software24
Input/Output tab
Click the Input/Output tab (see figure 22, 1) to open the Input/Output screen. It contains
input information and options to apply automatic settings to individual inputs.
Figure 22. Input/Output Tab
Input Name— Displays the input name.
2
Signal Type — Displays the signal type of each input. Input 1 is analog. Inputs 2 and 3
3
are HDMI/DVI.
Auto-Image — Attempts to size and center the input signal based on the aspect ratio
4
setting. Auto-Image is applied whenever there is a change in the input sync.
Auto Memory — Recalls input and image settings for signals that have previously been
5
applied. When it is disabled, the XTP T USW 103 treats every newly applied input as a
new source.
HDCP Authorized — Select either HDCP Authorized check box to have the input
6
report as an HDCP authorized device. If the box is not checked, the source is blocked
from encrypting its output. This may result in some content not being passed by the
source device.
NOTE: HDCP authorization is for inputs 2 and 3 only.
XTP T USW 103 Switcher • XTP System Configuration Software25
Analog Video tab
Click the Analog Video tab (see figure 23, 1) to open the Analog Video screen. It contains
signal sampling, image shifting, and saving and recalling input preset options.
Figure 23. Analog Video Tab
Signal Sampling panel
Signal sampling optimizes the input signal to the switcher for the currently selected input.
Signal Sampling — To adjust signal sampling settings, enter a value within acceptable
2
range displayed in parentheses to the right of the corresponding field or click the Up and
Down arrows.
Shift panel
Shifting moves the position of an image.
Horizontal and Vertical Shift — To adjust the horizontal and vertical shift settings,
3
enter a value within the Min and Max values displayed to the right of the corresponding
field or click the Up or Down arrows.
Image Reset — Click the Image Reset button to set pixel phase, horizontal shift, and
4
vertical to the default values.
Input Presets panel
Input presets save signal sampling and shift settings to be recalled later.
Save Preset — To save a preset, select one from the list of presets and click the Save
5
Preset
Recall Preset — To recall a saved preset, select the desired preset from the list of
6
presets and click the Recall Preset button.
button.
XTP T USW 103 Switcher • XTP System Configuration Software26
Audio tab
Click the Audio tab (see figure 24, 1) to open the Audio screen. It contains settings for
input format and analog audio gain.
Figure 24. Audio Tab
Input format section
Input Audio Format — From the Audio Format drop-down list, select the format for
2
inputs 2 and 3. They can be Auto, HDMI, or Analog.
Analog Audio Gain — Click and drag the handle of the Gain slider, enter a value in the
3
field, or click the Up or Down arrow to adjust the analog input gain.
XTP T USW 103 Switcher • XTP System Configuration Software27
General tab
Click the General tab (see figure 25, 1) to open the General screen. It contains settings for
front panel lockout (executive) mode, auto switch mode, and factory reset.
Figure 25. General Tab
Executive Mode panel
Unlock the Front Panel — Click the Unlock Front Panel radio button (default) to
2
disable front panel lockout (executive) mode.
Lock the Front Panel — Click the Lock Front Panel radio button to enable
3
front panel lockout (executive) mode (see Setting the Front Panel Lockout Mode
(Executive Mode) on page 11).
Auto-input Switching panel
Auto-input Switching — Click the Enable Auto-Input Switching check box to
4
enable auto switch mode. Two settings are available for this mode.
• Click the Priority to highest active input number radio button to
automatically switch to the highest numbered active input.
• Click the Priority to lowest active input number radio button to
automatically switch to the lowest numbered active input.
Factory reset
Click the Factory Reset button to reset the transmitter to factory settings except for
5
firmware.
NOTE: This is the same as the E ZXXX SIS command (see the System reset SIS
command on page 18).
XTP T USW 103 Switcher • XTP System Configuration Software28
Device Information panel
The Device Information panel displays device information and settings.
General Information section
Model — Displays the device model.
1
Firmware Version — Displays the full firmware
2
version.
Signal Information section
Selected Input — Displays the input number of
3
the
currently selected input.
Auto-input Switching — Displays the On or Off
4
status of auto switch mode.
Signal Present — Displays the signal presence of
5
all three inputs.
HDCP — Displays the HDCP status of inputs 2
6
and 3.
Audio Information section
Selected Audio Input — Displays the type of the
7
currently selected audio input.
Analog Audio Gain — Displays the analog audio
8
gain in dB.
XTP T USW 103 Switcher • XTP System Configuration Software29
EDID Minder
Use the EDID Minder screen to assign unique EDID to the input or match current output
resolutions to the input. Click the EDID Minder icon (see figure 26, 1) on the global
navigation bar. The EDID Minder screen opens.
The EDID Minder screen displays a table of EDID options and connected output devices,
which are each represented by output display icons.
• Factory default EDID options are displayed in blue.
• Connected output resolutions and devices are displayed in green.
• Custom loaded or saved EDID options are displayed in yellow.
Figure 26. EDID Minder Screen
Assign EDID
To assign EDID to selected inputs:
1. Select an available EDID setting (represented by a blue, green, or yellow output display
icon) from the Favorites, Connected Outputs, or Available EDID panel (see 2-4).
2. In the list of Inputs on the right side of the screen, select the check box of the
connected inputs (see 5).
3. Click the Assign button below the input area (see 6).
TIP: Alternatively, EDID can be assigned by dragging and dropping the desired EDID
onto the input.
To assign EDID to all inputs:
1. Select an available EDID setting (represented by a blue, green, or yellow output display
icon) from the Favorites, Connected Outputs, or Available EDID panel (see 2-4).
2. Below the list of inputs on the right side of the screen, click the Assign to All button
(see 7).
XTP T USW 103 Switcher • XTP System Configuration Software30
Import EDID
1. On the EDID Minder screen, click the Add EDID to Library button (see figure 26, 8).
The Browse window opens.
2. Select the desired EDID file and click Open. The EDID appears in the Available EDID
panel (see figure 26, 4).
3. Assign the EDID from the Available EDID panel to import the EDID setting to the device.
Save output EDID
1. On the EDID Minder screen, right-click on the desired EDID setting in the Connected
Outputs
2. Select the Save EDID to PC option. The EDID setting is saved to the connected PC.
Alternatively, right-click on the desired EDID, select Copy, and then paste the EDID into
the Favorites or Available EDID panel.
panel (see figure 26, 3).
Set favorite EDID
Commonly used EDID settings can be added to the Favorites pane for quick access.
1. Click and drag the desired EDID from the Connected Outputs or the Available EDID
panel to the Favorites panel. The EDID setting is copied to the Favorites panel (see
figure 26, 2). Alternatively, right-click the desired EDID and select Copy. Then Paste
the EDID setting into the Favorites panel.
EDID filters
The filters can be used to easily and quickly locate specific EDID. Selectable filters include:
Resolution
1
Refresh rate
2
Video format
3
Audio format
4
Figure 27. EDID Filters
To use a filter or combination of filters:
1. Select an EDID setting from one of the drop-down lists of the associated filter (see
figure 27, 1-4). The available EDID options that match the filter selection are
displayed in the Available EDID panel.
2. Repeat step 1 to apply more filters.
To clear the currently applied filters:
1. Click the Clear button next to the filters (see figure 27, 5). All filters are reset.
Common timings
This function automatically displays available EDID settings that are common among multiple
selected outputs.
1. Hold <Ctrl> and click the desired outputs in the Connected Outputs panel (see
figure 26, 3). The Common Timings tab appears, listing the EDID settings common
among the selected outputs.
2. Select the desired common EDID setting. The EDID is shown in the Available EDID
panel.
XTP T USW 103 Switcher • XTP System Configuration Software31
Reference
Information
This section contains mounting information and instructions for updating firmware. Topics in
this section include:
• Mounting
• Updating Firmware with Firmware Loader
Mounting
The XTP T USW 103 can be placed on a tabletop, mounted in a rack, or mounted
underneath a desk.
Tabletop Placement
Attach the provided rubber feet to the bottom four corners of the enclosure.
Mounting Kits
Mount the unit using any optional compatible rack shelf or mounting kit listed at
www.extron.com, in accordance with the directions included with the kit. For
rack-mounting, see “UL guidelines for rack-mounted devices” below.
UL guidelines for rack-mounted devices
The following Underwriters Laboratories (UL) guidelines pertain to the safe installation of the
XTP T USW 103 in a rack.
1. Elevated operating ambient temperature — If installed in a closed or multi-unit
2. Reduced air flow — Install the equipment in a rack so that the amount of air flow
3. Mechanical loading — Mount the equipment in the rack so that a hazardous
4. Circuit overloading — Connect the equipment to the supply circuit and consider the
5. Reliable earthing (grounding) — Maintain reliable grounding of rack-mounted
rack assembly, the operating ambient temperature of the rack environment may be
greater than room ambient temperature. Therefore, install the XTP T USW 103 in an
environment compatible with the maximum ambient temperature
(Tma = +122 ˚F, +50 ˚C) specified by Extron.
required for safe operation of the equipment is no compromised.
condition is not achieved due to uneven mechanical loading.
effect that circuit overloading might have an overcurrent protection and supply wiring.
Appropriate consideration of equipment nameplate ratings should be used when
addressing this concern.
equipment. Pay particular attention to supply connections other than direct connections
to the branch circuit (e.g. use of power strips).
32XTP T USW 103 Switcher • Reference Information
Updating Firmware with Firmware Loader
To upload and update firmware for the XTP T USW 103, download the new firmware to a
connected computer and upload the firmware to the XTP T USW 103 with the Firmware
Loader utility.
Downloading Extron Firmware Loader
Figure 28. Locating Software on the Extron Website
1. On the Extron website, click the Download tab (see figure 28, 1).
2. On the left sidebar, click the Software link (see figure 28, 2).
Figure 29. Locating Firmware Loader on the Extron Website
3. Click the F link and navigate to Firmware Loader (see figure 29, 3).
4. Click the Download link on the right that corresponds with the program (see
figure 29, 4).
5. Submit any required information to start the download. Note where the file is saved.
XTP T USW 103 Switcher • Reference Information33
Installing Firmware Loader
1. Once Firmware Loader has been downloaded, run the .exe file from the save location.
The installation wizard window opens.
2. Follow the instructions on the Installation Wizard screens to install Firmware Loader on
the computer.
Downloading Firmware
Figure 30. Downloading Firmware from the Extron Website
1. On the Extron website, click the Download tab (see figure 30, 1).
2. On the left sidebar, click the Firmware link (see 2).
3. Navigate to the XTP T USW 103.
4. Ensure the available firmware version is a later version than the current one on the
device (see Device Information panel on page 29).
NOTE: The firmware release notes are a PDF file that provides details about the
changes between different firmware versions. The file can be downloaded from the
same page as the firmware.
5. Click the Download link to the right of the desired device.
6. If required, enter any required information to start the download. Note where the file is
saved.
XTP T USW 103 Switcher • Reference Information34
Installing Firmware with Firmware Loader
1. Connect the host device to the front panel USB port.
2. Open Firmware Loader and establish a connection between the computer and the
device. The Add Device... dialog box opens.
Figure 31. Add Device... Dialog Box
3. From the Device Name drop-down list, select XTP T USW 103.
4. From the Connection Method drop-down list, select the method of connection. The
Available Devices drop-down list appears.
5. From the Available Devices drop-down list, select the desired device.
6. Click the Connect button.
7. Click the Browse button in the New File Firmware (Optional) panel.
8. On the Open dialog box, navigate to the new firmware file, which has an .S19
extension, and select it.
ATTENTION: Valid firmware files must have the file extension .S19. A file with any
other extension is not a firmware upgrade for this device and could cause the
device to stop functioning.
9. Click the Open button. The Browse dialog box opens.
10. Click the Add button. The Add Device... dialog box closes and the device and firmware
are listed in the Firmware Loader main window.
11. Click the Begin button to start the upload process.
12. Close Firmware Loader when the Remaining Time field shows 00.00.00, the
Progress column shows 100%, and the Status field shows completed.
XTP T USW 103 Switcher • Reference Information35
Extron Warranty
Extron Electronics warrants this product against defects in materials and workmanship for a period of three years
from the date of purchase. In the event of malfunction during the warranty period attributable directly to faulty
workmanship and/or materials, Extron Electronics will, at its option, repair or replace said products or components,
to whatever extent it shall deem necessary to restore said product to proper operating condition, provided that it is
returned within the warranty period, with proof of purchase and description of malfunction to:
USA, Canada, South America,
and Central America:
Extron Electronics
1230 South Lewis Street
Anaheim, CA 92805
U.S.A.
Europe and Africa:
Extron Europe
Hanzeboulevard 10
3825 PH Amersfoort
The Netherlands
Japan:
Extron Electronics, Japan
Kyodo Building, 16 Ichibancho
Chiyoda-ku, Tokyo 102-0082
Japan
China:
Extron China
686 Ronghua Road
Songjiang District
Shanghai 201611
China
Asia:
Extron Asia Pte Ltd
135 Joo Seng Road, #04-01
PM Industrial Bldg.
Singapore 368363
Middle East:
Extron Middle East
Dubai Airport Free Zone
F12, PO Box 293666
United Arab Emirates, Dubai
Singapore
This Limited Warranty does not apply if the fault has been caused by misuse, improper handling care, electrical
or mechanical abuse, abnormal operating conditions, or if modifications were made to the product that were not
authorized by Extron.
NOTE: If a product is defective, please call Extron and ask for an Application Engineer to receive an RA (Return
Authorization) number. This will begin the repair process.
USA: 714.491.1500 or 800.633.9876 Europe: 31.33.453.4040
Asia: 65.6383.4400 Japan: 81.3.3511.7655
Units must be returned insured, with shipping charges prepaid. If not insured, you assume the risk of loss or damage
during shipment. Returned units must include the serial number and a description of the problem, as well as the
name of the person to contact in case there are any questions.
Extron Electronics makes no further warranties either expressed or implied with respect to the product and its quality,
performance, merchantability, or fitness for any particular use. In no event will Extron Electronics be liable for direct,
indirect, or consequential damages resulting from any defect in this product even if Extron Electronics has been
advised of such damage.
Please note that laws vary from state to state and country to country, and that some provisions of this warranty may
not apply to you.
Extron Headquarters
+1.800.633.9876 (Inside USA/Canada Only)
Extron USA - West Extron USA - East
+1.714.491.1500 +1.919.850.1000
+1.714.491.1517 FAX +1.919.850.1001 FAX