Extron TLP Pro 300M User Manual
User Guide
TLP Pro 300M
TouchLink Pro Touchpanel Control Systems
TouchLink
®
68-3146-01 Rev. A
04 20
Safety Instructions
Safety Instructions • English
WARNING: This symbol, , when used on the product, is intended to
alert the user of the presence of uninsulated dangerous voltage within the
product’s enclosure that may present a risk of electric shock.
ATTENTION: This symbol, , when used on the product, is intended
to alert the user of important operating and maintenance (servicing)
instructions in the literature provided with the equipment.
For information on safety guidelines, regulatory compliances, EMI/EMF
compatibility, accessibility, and related topics, see the Extron Safety and
Regulatory Compliance Guide, part number 68-290-01, on the Extron
www.extron.com.
website,
Sicherheitsanweisungen • Deutsch
WARNUNG: Dieses Symbol auf dem Produkt soll den Benutzer darauf
aufmerksam machen, dass im Inneren des Gehäuses dieses Produktes
gefährliche Spannungen herrschen, die nicht isoliert sind und die einen
elektrischen Schlag verursachen können.
VORSICHT: Dieses Symbol auf dem Produkt soll dem Benutzer in
der im Lieferumfang enthaltenen Dokumentation besonders wichtige
Hinweise zur Bedienung und Wartung (Instandhaltung) geben.
Weitere Informationen über die Sicherheitsrichtlinien, Produkthandhabung,
EMI/EMF-Kompatibilität, Zugänglichkeit und verwandte Themen finden Sie
in den Extron-Richtlinien für Sicherheit und Handhabung (Artikelnummer
68-290-01) auf der Extron-Website, www.extron.com.
Instrucciones de seguridad • Español
ADVERTENCIA: Este símbolo, , cuando se utiliza en el producto,
avisa al usuario de la presencia de voltaje peligroso sin aislar dentro del
producto, lo que puede representar un riesgo de descarga eléctrica.
ATENCIÓN: Este símbolo, , cuando se utiliza en el producto, avisa
al usuario de la presencia de importantes instrucciones de uso y
mantenimiento recogidas en la documentación proporcionada con el
equipo.
Para obtener información sobre directrices de seguridad, cumplimiento
de normativas, compatibilidad electromagnética, accesibilidad y
temas relacionados, consulte la Guía de cumplimiento de normativas
y seguridad de Extron, referencia 68-290-01, en el sitio Web de Extron,
www.extron.com.
Instructions de sécurité • Français
AVERTISSEMENT : Ce pictogramme, , lorsqu’il est utilisé sur le
produit, signale à l’utilisateur la présence à l’intérieur du boîtier du
produit d’une tension électrique dangereuse susceptible de provoquer
un choc électrique.
ATTENTION : Ce pictogramme, , lorsqu’il est utilisé sur le produit,
signale à l’utilisateur des instructions d’utilisation ou de maintenance
importantes qui se trouvent dans la documentation fournie avec le
matériel.
Pour en savoir plus sur les règles de sécurité, la conformité à la
réglementation, la compatibilité EMI/EMF, l’accessibilité, et autres sujets
connexes, lisez les informations de sécurité et de conformité Extron, réf.
68-290-01, sur le site Extron, www.extron.com.
Istruzioni di sicurezza • Italiano
AVVERTENZA: Il simbolo, , se usato sul prodotto, serve ad
avvertire l’utente della presenza di tensione non isolata pericolosa
all’interno del contenitore del prodotto che può costituire un rischio di
scosse elettriche.
ATTENTZIONE: Il simbolo, , se usato sul prodotto, serve ad avvertire
l’utente della presenza di importanti istruzioni di funzionamento e
manutenzione nella documentazione fornita con l’apparecchio.
Per informazioni su parametri di sicurezza, conformità alle normative,
compatibilità EMI/EMF, accessibilità e argomenti simili, fare riferimento
alla Guida alla conformità normativa e di sicurezza di Extron, cod. articolo
68-290-01, sul sito web di Extron,
www.extron.com.
Instrukcje bezpieczeństwa • Polska
OSTRZEŻENIE: Ten symbol, , gdy używany na produkt, ma na celu
poinformować użytkownika o obecności izolowanego i niebezpiecznego
napięcia wewnątrz obudowy produktu, który może stanowić zagrożenie
porażenia prądem elektrycznym.
UWAGI: Ten symbol, , gdy używany na produkt, jest przeznaczony do
ostrzegania użytkownika ważne operacyjne oraz instrukcje konserwacji
(obsługi) w literaturze, wyposażone w sprzęt.
Informacji na temat wytycznych w sprawie bezpieczeństwa, regulacji wzajemnej
zgodności, zgodność EMI/EMF, dostępności i Tematy pokrewne, zobacz Extron
bezpieczeństwa i regulacyjnego zgodności przewodnik, część numer 68-290-01,
na stronie internetowej Extron,
www.extron.com.
Инструкция по технике безопасности • Русский
ПРЕДУПРЕЖДЕНИЕ: Данный символ, , если указан
на продукте, предупреждает пользователя о наличии
неизолированного опасного напряжения внутри корпуса
продукта, которое может привести к поражению
электрическим током.
ВНИМАНИЕ: Данный символ, , если указан на продукте,
предупреждает пользователя о наличии важных инструкций
по эксплуатации и обслуживанию в руководстве,
прилагаемом к данному оборудованию.
Для получения информации о правилах техники безопасности,
соблюдении нормативных требований, электромагнитной
совместимости (ЭМП/ЭДС), возможности доступа и других вопросах
см. руководство по безопасности и соблюдению нормативных
требований Extron на сайте Extron: ,
www.extron.com, номер по каталогу - 68-290-01.
安全说明 • 简体中文
警告： 产品上的这个标志意在警告用户该产品机壳内有暴露的危险 电压，
有触电危险。
注意： 产品上的这个标志意在提示用户设备随附的用户手册中有
重要的操作和维护(维修）说明。
关于我们产品的安全指南、遵循的规范、EMI/EMF 的兼容性、无障碍
使用的特性等相关内容，敬请访问 Extron 网站 , www.extron.com，参见 Extron
安全规范指南，产品编号 68-290-01
。
安全記事 • 繁體中文
警告: 若產品上使用此符 號，是為了提醒使用者，產品機殼內存在著
可能會導致觸電之風險的未絕緣危險電壓。
注意 若產品上使用此符號，是為了提醒使用者，設備隨附的用戶手冊中有
重 要 的 操 作 和 維 護（ 維 修 ）説 明 。
有關安全性指導方針、法規遵守、EMI/EMF 相容性、存取範圍和相關主題的詳細資
訊，請瀏覽 Extron 網站：www.extron.com，然後參閱《Extron 安全性與法規
遵守手冊》，準則編號 68-290-01。
안전 지침 • 한국어
경고: 이 기호 가 제품에 사용될 경우, 제품의 인클로저 내에 있는
접지되지 않은 위험한 전류로 인해 사용자가 감전될 위험이 있음을
경고합니다.
주의: 이 기호 가 제품에 사용될 경우, 장비와 함께 제공된 책자에 나와
있는 주요 운영 및 유지보수(정비) 지침을 경고합
안전 가이드라인, 규제 준수, EMI/EMF 호환성, 접근성, 그리고 관련 항목에
대한 자세한 내용은 Extron 웹 사이트(www.extron.com)의 Extron 안전 및
규제 준수 안내서, 68-290-01 조항을 참조하십시오.
니다.
安全上のご注意
• 日本語
警告: この記 号 が製品上に表示されている場合は、筐体内に絶縁されて
いない高電圧が流れ、感電の危険があることを示しています。
注意:この記号 が製品上に表示されている場合は、本機の取扱説明書に
記載されている重要な操作と保守( 整備)の 指示についてユーザーの注 意
を喚起するものです。
安全上のご注意、法規厳守、EMI/EMF適合性、その他の関連項目に
つ い て は 、エ ク ストロ ン の ウ ェブ サ イト www.extron.com よ り 『 Extron Safety
and Regulatory Compliance Guide』 ( P/N 68-290-01) をご覧ください。
Copyright
© 2020 Extron Electronics. All rights reserved.
Trademarks
All trademarks mentioned in this guide are the properties of their respective owners.
The following registered trademarks(
®
), registered service marks(SM), and trademarks(TM) are the property of RGBSystems, Inc. or
Extron Electronics (see the current list of trademarks on the Terms of Use page at www.extron.com):
Registered Trademarks
Cable Cubby, ControlScript, CrossPoint, DTP, eBUS, EDID Manager, EDID Minder, Extron, Flat Field, FlexOS, Glitch Free, Global Configurator,
Global Scripter, GlobalViewer, Hideaway, HyperLane, IPIntercom, IPLink, Key Minder, LinkLicense, LockIt, MediaLink, MediaPort, NAV,
NetPA, PlenumVault, PoleVault, PowerCage, PURE3, Quantum, ShareLink, Show Me, SoundField, SpeedMount, SpeedSwitch, StudioStation,
System INTEGRATOR, TeamWork, TouchLink, V-Lock, VideoLounge, VN-Matrix, VoiceLift, WallVault, WindoWall, XPA, XTP, XTP Systems, and
ZipClip
(SM)
Registered Service Mark
: S3 Service Support Solutions
Trademarks (™
AAP, AFL (Accu-Rate Frame Lock), ADSP (Advanced Digital Sync Processing), Auto-Image, AVEdge, CableCover, CDRS (Class D
Ripple Suppression), Codec Connect, DDSP (Digital Display Sync Processing), DMI (Dynamic Motion Interpolation), DriverConfigurator,
DSPConfigurator, DSVP (Digital Sync Validation Processing), eLink, EQIP, Everlast, FastBite, Flex55, FOX, FOXBOX, IP Intercom HelpDesk,
MAAP, MicroDigital, Opti-Torque, PendantConnect, ProDSP, QS-FPC (QuickSwitch Front Panel Controller), Room Agent, Scope-Trigger, SIS,
Simple Instruction Set, Skew-Free, SpeedNav, Triple-Action Switching, True4K, True8K, Vector™ 4K, WebShare, XTRA, and ZipCaddy
(®)
)
FCC Class A Notice
This equipment has been tested and found to comply with the limits for a Class A digital
device, pursuant to part15 of the FCC rules. The ClassA limits provide reasonable protection
against harmful interference when the equipment is operated in a commercial environment.
This equipment generates, uses, and can radiate radio frequency energy and, if not installed
and used in accordance with the instruction manual, may cause harmful interference to radio
communications. Operation of this equipment in a residential area is likely to cause interference.
This interference must be corrected at the expense of the user.
NOTES:
• This unit was tested with shielded I/O cables on the peripheral devices. Shielded cables
• For more information on safety guidelines, regulatory compliances, EMI/EMF
Battery Notice
This product contains a battery. Do not open the unit to replace the battery. If the
battery needs replacing, return the entire unit to Extron (for the correct address, see the Extron
Warranty section on the last page of this guide).
CAUTION: Risk of explosion if battery is replaced by an incorrect type. Dispose of used
batteries according to the instructions.
ATTENTION : Risque d’explosion. Ne pas remplacer la pile par le mauvais type de pile.
Débarrassez-vous des piles utilisées selon le mode d’emploi.
must be used to ensure compliance with FCC emissions limits.
compatibility, accessibility, and related topics, see the Extron Safety and Regulatory
Compliance Guide on the Extron Website.
Conventions Used in this Guide
Notifications
In this user guide, the following are used:
WARNING: Potential risk of severe injury or death.
AVERTISSEMENT : Risque potentiel de blessure grave ou de mort.
CAUTION: Risk of minor personal injury.
ATTENTION : Risque de blessuremineure.
ATTENTION:
• Risk of property damage.
• Risque de dommages matériels.
NOTE: A note draws attention to important information.
Software Commands
NOTE: For commands and examples of computer or device responses mentioned in
this guide, the character “
letter “
o”.
Directory paths that do not have variables are written in the font shown here:
C:\Program Files\Extron
Variables are written in slanted form as shown here:
ping xxx.xxx.xxx.xxx —t
SOH R Data STX Command ETB ETX
Selectable items, such as menu names, menu options, buttons, tabs, and field names are
written in the font shown here:
From the File menu, select New.
Click the OK button.
0” is used for the number zero and “O” represents the capital
Specifications Availability
Product specifications are available on the Extron Website, www.extron.com.
Extron Glossary of Terms
A glossary of terms is available at www.extron.com/technology/glossary.aspx.
Contents
Introduction............................................................ 1
About the TLP Pro 300M .................................... 1
Features ............................................................. 1
Application Diagram ........................................... 2
Requirements ..................................................... 2
Software ......................................................... 2
Hardware ........................................................ 2
Installation Overview ........................................... 3
Panel Features ...................................................... 5
TLP Pro 300M Front Panel Features ................... 5
TLP Pro 300M Rear Panel Features .................... 6
Connecting a Power Injector ........................... 7
Setup Menu ............................................................ 9
Status ............................................................... 10
Network ........................................................... 11
Display ............................................................. 14
Audio ................................................................ 15
Project Information ........................................... 16
Advanced ......................................................... 17
Configuration Software ..................................... 19
Downloading and Installing Software ................ 19
Downloading software from
the product page ......................................... 20
Downloading software from
the alphabet menu ....................................... 21
Using the Software ........................................... 21
TLP Pro 300M Web Page ................................. 22
Updating Firmware ........................................... 23
Downloading Firmware ................................. 23
Updating Firmware Using the
Touchpanel Web Page ................................. 24
Mounting ............................................................... 25
Mounting With a UL-listed Electrical Box .......... 26
Mounting to Drywall or Furniture ....................... 27
Reference Material ............................................. 28
Network Port Requirements and Licensed
Third-party Software Used
by the Touchpanels ......................................... 28
Reset Modes .................................................... 28
Use Factory Firmware ................................... 28
Reset All IP Settings ..................................... 29
Reset to Factory Defaults .............................. 29
Enable or Disable the DHCP Client ............... 30
Secure Sockets Layer (SSL) Certificates ........... 30
IEEE 802.1X Certificates ................................... 31
Certificate File Requirements......................... 31
Private Key File Requirements ....................... 31
TLP Pro 300M • Contents vii
TLP Pro 300M • Contents viii
Introduction
This guide describes the function, installation, and operation of the TLPPro300M
TouchLinkPro touchpanel. Unless otherwise stated, the terms “TLP Pro” and “touchpanel”
refer to the TLP Pro 300M.
This section contains the following information:
• About the TLP Pro 300M
• Features
• Application Diagram
• Requirements
About the TLP Pro 300M
The Extron TLP Pro 300M is a 3.5-inch, wall-mounted touchpanel with an 320x480 LCD
touchscreen. The TLP Pro 300M works with any Extron IP Link Pro control processor and is
ideal for any AV application requiring a compact touchpanel and a fully customizable interface.
The touchpanel mounts in a portrait orientation to a standard 1-gang electrical box (see
Mounting on page 25).
Power over Ethernet (PoE) allows the touchpanel to receive power and communications over a
single Ethernet cable.
The screen layout is designed with the Extron GUI Designer software. The functions are
assigned to the screen objects with the Extron Global Configurator Plus and Professional
software or Global Scripter. The user can define the graphics and the functions associated with
those graphics, providing versatility and adaptability to the configuration and control of an AV
system.
A motion sensor, light sensor, and a speaker provide sleep mode, auto dimming, and audible
feedback.
Features
3.5-inch LCD touchscreen — with 320x480 resolution and 18-bit color depth.
Gorilla Glass
is stronger and more scratch-resistant than standard glass, while maintaining touch sensitivity,
color saturation, and brightness.
Compatible with all Extron IP Link Pro control processors and HC 400 Series
systems.
Power over Ethernet (PoE 802.3af, class2) compliance — allows the touchpanel to
receive power and control over a single Ethernet cable, eliminating the need for a local power
supply. The power injector is sold separately.
Built-in speaker — provides audible feedback from button presses.
Light sensor — adjusts screen brightness as the ambient room lighting changes.
Configurable red and green status lights — indicate the availability or call status of a room.
Automatic clock synchronization — allows touchpanel to display the accurate time and
date.
Energy-saving features —
• Adjustable sleep timer puts touchpanel into sleep mode.
• Motion detector wakes touchpanel.
®
screen is tough, scratch, and smudge-resistant — Corning® Gorilla Glass
TLP Pro 300M • Introduction 1
Fully customizable using Extron control system software — using GUI Designer,
Global Configurator Plus and Professional, and Toolbelt.
Multiple mounting options — mounts in a one-gang junction box, on a wall, or in a
lectern.
Application Diagram
Figure 1. TLP Pro 300M Application Diagram
Requirements
Software
For a complete list of the requirements for running GUI Designer, Global Configurator Plus
and Professional, Global Scripter, or Toolbelt, see the Extron Web page for the appropriate
software.
NOTE: The TLP Pro 300M is not compatible with GlobalConfigurator 3 or
GUIConfigurator.
Hardware
An Extron IP Link Pro control processor must be connected to the same network domain as
the TLP Pro 300M. See www.extron.com for a list of suitable controllers.
NOTE: The TLP Pro 300M is not compatible with Extron IP Link (non-Pro) control
processors.
TLP Pro 300M • Introduction 2
Installation Overview
1. Before starting, download and install the latest versions of the following software:
GUI Designer — for designing layouts for Extron TouchLink Pro touchpanels and
third party touch interfaces.
Global Configurator Plus and Professional — for setting up and configuring the
control processor and touchpanel.
Toolbelt — provides device discovery, device information, firmware updates,
and configuration of network settings, system utilities, and user management for
TouchLink Pro devices.
Global Scripter — Provides an integrated development environment for Extron
control systems programming.
See Configuration Software on page 19.
2. Obtain the following network information from your network administrator:
Dynamic Host Configuration Protocol (DHCP) status (on or off). If DHCP is off,
you also require
IP address
Subnet mask
Gateway
User names— These are either admin or user.
Passwords — The factory configured passwords for all accounts on this device
have been set to the device serial number. Passwords can be changed during
configuration. Passwords are case sensitive.
NOTE: If the device is reset to default settings, the password is the default
password configuration. The default password is extron (for either admin or
user accounts).
MAC address — make a note of the touchpanel MAC address.
SSL security certificates and IEEE 802.1X authentication — Extron
touchpanels come with a factory-installed Secure Sockets Layer (SSL) security
certificate. IEEE 802.1X authentication is also supported once enabled. See
Secure Sockets Layer (SSL) Certificates on page 30 or IEEE 802.1X
Certificates
on page 31 for more information.
TLP Pro 300M • Installation Overview 3
3. Set up the Touchpanels for Network Communication:
Connect the PC that you will use for setup, the control processor, and the touchpanel
to the same Ethernet subnetwork.
ATTENTION:
• Do not power on the touchpanels or control processors until you have read
the Attention on page 8.
• Ne branchez pas les écrans tactiles ou les contrôleurs avant d’avoir lu les
mises en garde page 8.
Use the Setup Menu (see page 9) or Toolbelt to set the DHCP status and, if
necessary, the IP address and related settings for the touchpanel.
NOTE: Set up the touchpanel before mounting. Once the panel is mounted in a
wall, the Menu button cannot be accessed without removing the touchpanel.
4. Mount and connect cables to the units:
Mount the units. There are several mounting options for Touchlink Pro touchpanels
(see Mounting on page 25).
Connect cables to the touchpanels (see TLP Pro 300M Rear Panel Features on
page 6).
Connect the power cords and power on all devices (see LAN/PoE Connector on
page 6).
5. Configure the Touchpanels — the GUI Designer Help File, the Global Configurator Help
File, and the Toolbelt Help File, provide step-by-step instructions and detailed information.
The Global Configurator Help File includes an introduction to that software and sections
on how to start a project and configuration.
Global Scripter provides an Extron-exclusive Python library (ControlScript) and Global
Scripter modules to get you started. See the GlobalScripter Help File for more information.
TLP Pro 300M • Installation Overview 4
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