Extreme USB RG2311, RG2312 User Manual

USB 2.0 RG2311

1-port USB 2.0 100m CAT 5e/6/7 Extender System

with Flexible Power

User Guide

Thank you for purchasing the USB 2.0 RG2311.

Please read this guide thoroughly.

This document applies to, but is not limited to, Part Numbers: 01-00580, 01-00581, 01-00582, 01-00583 and
01-00584.

FCC Radio Frequency Interference Statement Warning

This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: (1)
this device may not cause harmful interference, and (2) this device must accept any interference received
including interference that may cause undesired operation.

CE Statement

We, Icron Technologies Corporation, declare under our sole responsibility that the USB 2.0 RG2311, to which
this declaration relates, is in conformity with European Standard EN 55022, EN 61000, and EN 55024.

IC Statement

This Class A digital apparatus complies with Canadian ICES-003.

WEEE Statement

The European Union has established regulations for the collection and recycling of all waste electrical
and electronic equipment (WEEE). Implementation of WEEE regulations may vary slightly by individual EU
member states. Please check with your local and state government guidelines for safe disposal and recycling
or contact your national WEEE recycling agency for more information.

Product Operation and Storage

Please read and follow all instructions provided with this product, and operate for intended use only.
Do not attempt to open the product casing as this may cause damage and will void warranty. Use only
the power supply provided with this product. When not in use, product should be stored in a dry location
between -20°C and 70°C.

©2017 All rights reserved.

Document # 90-01515-A01

Contents

Introduction ........................................................................................................................ 3

USB 2.0 RG2311 Product Contents ............................................................................................................................................. 3

Requirements .................................................................................................................................................................................... 3

Features ............................................................................................................................................................................................... 3

The Local Extender .......................................................................................................................................................................... 4

The Remote Extender .................................................................................................................................................................... 5

Installation Guide ............................................................................................................... 6

Mounting the Local Extender or Remote Extender ............................................................................................................. 6

Preparing for Installation ............................................................................................................................................................... 6

Installing the Local Extender ....................................................................................................................................................... 7

Installing the Remote Extender .................................................................................................................................................. 7

Installing Flexible Power ............................................................................................................................................................... 7

Connecting the Local Extender to the Remote Extender .................................................................................................. 7

Connecting a USB Device ............................................................................................................................................................. 7

Checking the Installation .............................................................................................................................................................. 8

Compatibility ..................................................................................................................................................................................... 8

Troubleshooting ................................................................................................................. 9

Contacting Technical Support ........................................................................................... 11

Technical Glossary .............................................................................................................. 12

Specifications ...................................................................................................................... 13

Introduction

The instructions in this guide assume a general knowledge of computer installation procedures, familiarity
with cabling requirements, and some understanding of USB devices.

note

Notes provide additional information that could be useful.

Caution symbols are followed by very important information about an operational requirement.

USB 2.0 RG2311 Product Contents

Your RG2311 is packaged with:

• Local Extender

• Remote Extender

• International AC Power Adapter

• Country Specific Power Cord

• USB 2.0 Cable

• Quick Start Guide and Warranty Information

The RG2311 provides the option to apply power at the local extender or remote extender. The supplied 24V, 1A power

note

adapter can be connected to either the local or remote extender for normal operation. This option gives added
flexibility/convenience for installers to carry one product for multiple customers.

NEVER power BOTH the local and remote extenders at the same time.

Requirements

To complete the installation, you will also require the following items that are not included with the product:

• USB 1.1 or 2.0 compatible computer (host computer) with a USB compliant operating system

• USB 1.1 or 2.0 compatible device(s)

• CAT 5e/6/7 solid core Unshielded Twisted Pair (UTP) cable with two RJ45 connectors (if using surface

cabling), or CAT 5e/6/7 cabling with two information outlets and two CAT 5e/6/7 patch cords with
RJ45 connectors (if using premise cabling)

Features

The USB 2.0 RG2311 enables users to extend beyond the standard 5m cable limit for USB peripheral devices.
With the RG2311, USB device(s) can be located up to 100 meters (330 feet) from the computer. The RG2311 is
composed of two individual units: the local extender and remote extender.

The local and remote extenders may be hot to the touch during operation.

The RG2311 includes the ExtremeUSB® suite of features:

• Transparent USB extension

• True plug and play; no software drivers required

• Works with all major operating systems: Windows®, macOS™ and Linux®

3

The Local Extender

The local extender connects to the computer using a standard USB cable (included). Power for the local
extender is provided by the host computer. Power for the remote extender is provided by the 24V AC adapter
connected at either the local or remote extender. The local extender delivers power over the CAT 5e/6/7
extension link to the remote extender when the included power supply is connected to the local extender.

Front View

765

Rear View

1

2

3

4

8

9

ITEM TYPE DESCRIPTION

1 Power LED (Green) LED turns on when power is supplied.

LED is off when no power is supplied by the host computer.

2 Link LED (Green) Indicates a valid ExtremeUSB link is established between the local and

remote extenders.
LED turns on when link between the local and remote extenders is
established.
LED is off when there is no link between the local and remote extenders.
LED is slow blinking when the unit is attempting to establish a link.
LED is fast blinking to indicate the unit is in Pairing Mode.

3 Host LED (Green) Indicates that the extender system is properly enumerated on the host

computer. LED blinks when the extender system is in a suspended state.

4 Activity LED

(Green)

Indicates data transmission is occurring between the local and remote
extenders.
LED blinks intermittently with or without a USB device connected.
When the local and remote extenders are in suspend mode, the LED is off.

5 Mode Reserved for manufacturer use.

6 Config Port Reserved for manufacturer use.

7 USB Host Port Used to connect the local extender to the host computer.

Accepts USB Type B connector.

8 Power Port Connects to the AC power supply.

9 Link Port (RJ45) Accepts RJ45 connector for CAT 5e/6/7 cabling to connect the local

extender to the remote extender.

4