Extraflame LCD User Manual

1

Pellet stoves user manual

lcd

english

2

index

3

We thank you for having chosen our company; our product is a great heating solution developed from the
most advanced technology with top quality machining and modern design, aimed at making you enjoy
the fantastic sensation that the heat of a ame gives, in complete safety.

Extraame S. p. A.

enGLiSH ....................................................................................................................................................................................................................................4

WarninGS ..................................................................................................................................................................................4

Safety ........................................................................................................................................................................................ 4

routine Maintenance .......................................................................................................................................................... 4

Safety deviceS ........................................................................................................................................................................ 5

inStaLLation ............................................................................................................................................................................ 5

InstallatIons allowed ...................................................................................................................................................................................................... 6

InstallatIons not allowed ............................................................................................................................................................................................ 6

ConneCtIon to the smoke evaCuatIon system ................................................................................................................................................... 6

smoke Channel or fIttIngs ............................................................................................................................................................................................. 6

ChImney or IndIvIdual flue ............................................................................................................................................................................................. 7

ChImney Cap ............................................................................................................................................................................................................................... 8

ConneCtIon to external aIr Inlets ........................................................................................................................................................................... 9

InsulatIon, fInIshIngs, CoverIng and safety reCommendatIons ........................................................................................................ 9

PeLLetS and feedinG .............................................................................................................................................................9

Souvenir SPacerS ................................................................................................................................................................10

Hot air ductinG ....................................................................................................................................................................10

grazIosa plus .........................................................................................................................................................................................................................10

souvenIr .....................................................................................................................................................................................................................................11

elIsIr ..............................................................................................................................................................................................................................................11

emma plus and tosCa plus.............................................................................................................................................................................................12

addItIonal thermostat for duCt motor Control ......................................................................................................................................12

controL Board .....................................................................................................................................................................13

dIsplay ICons ...........................................................................................................................................................................................................................13

GeneraL Menu .......................................................................................................................................................................14

BasIC InstruCtIons .............................................................................................................................................................................................................14

tHe reMote controL ........................................................................................................................................................... 15

delayed swItCh-off aCtIvatIon ..................................................................................................................................................................................15

type and replaCement of BatterIes ........................................................................................................................................................................15

coMMiSSioninG SettinGS ...................................................................................................................................................16

adjustIng tIme, day, month and year .....................................................................................................................................................................16

adjustIng language ..........................................................................................................................................................................................................16

functioninG and LoGic .....................................................................................................................................................17

additionaL externaL tHerMoStat (oPtionaL)...........................................................................................................18

uSer Menu...............................................................................................................................................................................18

dIsplay .........................................................................................................................................................................................................................................18

pellet feed adjustment...................................................................................................................................................................................................18

v1-fan ............................................................................................................................................................................................................................................19

stand By ......................................................................................................................................................................................................................................19

keys loCked...............................................................................................................................................................................................................................20

v2 -fan ...........................................................................................................................................................................................................................................21

reset ..............................................................................................................................................................................................................................................21

cHrono .................................................................................................................................................................................... 21

programmIng example .....................................................................................................................................................................................................22

cLeaninG under uSer'S reSPonSiBiLity.........................................................................................................................23

routine Maintenance .......................................................................................................................................................24

diSPLayS ..................................................................................................................................................................................25

aLarMS ....................................................................................................................................................................................26

Warranty conditionS .......................................................................................................................................................27

4

WARNINGS

The instruction manual is an integral part of the product: make sure that it always accompanies the appliance, even if transferred
to other owners or user or is transferred to another place. If it is damaged or lost,request another copy from the area technician.
This product must be destined for the use for which it has been expressly realised. The manufacturer is exempt from any liability,
contractual and extracontractual, for injury/damage caused to persons/animals and objects, due to installation, adjustment
and maintenance errors and improper use. Installation must be performed by qualied sta, which assumes complete

responsibility for the denitive installation and consequent good functioning of the product installed. It is necessary to
bear in mind all laws and national, regional, provincial and town council Standards present in the country the appliance
has been installed.
Extraame S.p.A. cannot be held responsible for the failure to comply with such precautions.

After removing the packaging, ensure that the content is intact and complete. If not so, contact the dealer where the appliance
was purchased.
All electric components that make up the product must be replaced with original spare parts exclusively by an authorised after­sales centre, thus guaranteeing correct functioning.

SAFETY

 The stove must not be used by persons (including children) with reduced physical, sensorial and mental capacities or who
are unskilled persons, unless they are supervised and trained regarding use of the appliance by a person responsible for their
safety.

 Children must be controlled to ensure that they do not play with the appliance.

 Do not touch the stove when you are barefoot or when parts of the body are wet or humid.

 The safety and adjustment devices must not be modied without the authorisation or indications of the manufacturer.

 Do not pull, disconnect, twist electric cables leaving the stove, even if disconnected from the electric power supply mains.

 It is advised to position the power supply cable in a way that it does not come into contact with hot parts of the appliance.

 The power supply plug must be accessible after installation.

 Do not close or reduce the dimensions of the airing vents in the place of installation. The airing vents are indispensable
for correct combustion.

 Do not leave the packaging elements within reach of children or unassisted disabled persons.

 The hearth door must always be closed during normal functioning of the product.

 When the appliance is functioning and hot to the touch, especially all external surfaces, attention must be paid

 Check for the presence of any obstructions before switching the appliance on following a prolonged standstill period.

 The stove has been designed to function in any climatic condition (also critical). In particularly adverse conditions (strong
wind, freezing) safety systems may intervene that switch the stove o. If this occurs, contact the technical after-sales service
and always disable the safety system.

 If the ue should catch re, be equipped with suitable systems for suocating the ames or request help from the re
service.

 This appliance must not be used to burn waste

 Do not use any inammable liquids for ignition

 During the lling phase do not allow the bag of pellets to come into contact with the product

 The majolicas are top quality artisan products and as such can have micro-dots, crackles and chromatic imperfections.
These features highlight their valuable nature. Due to their dierent dilation coecient, enamel and majolica produce
crackling,. which demonstrate their eective authenticity. To clean the majolicas, it is recommended to use a soft, dry cloth. If
a detergent or liquid is used, the latter could penetrate inside the crackles, highlighting the same.

ROUTINE MAINTENANCE

Based on the Decree 22 January 2008 n°37 art.2, routine maintenance means interventions aimed at reducing degradation from
normal use, as well as dealing with accidental events entailing the need of rst interventions, which however do not modify the
structure of the system upon which one is intervening or its intended use according to the prescriptions foreseen by technical
standards in force and by the manufacturer's use and maintenance booklet.

ENGLISH

5

SAFETY DEVICES

SAFETY DEVICES

KEY: * = PRESENT,  = NOT PRESENT

STOVES

Circuit board: intervenes directly by sending the product

into alarm conditions until complete cooling, in the case
of: breakage of ue gas motor, pellet feed motor breakage,
black out (if more than 10 seconds), no ignition

*

Insert blocking micro switch: if the end run micro switch
warns that the insert is not blocked, electric energy does
not pass to power it

-

Electronic pressure switch: in the event of inadequate
depression, it takes the machine to alarm conditions

*

F 2.5 A 250 V fuse (stoves): protects the machine from
violent current drops

*

85°C calibrated mechanical bulb with manual rearm:
intervenes by blocking fuel feed whenever the pellet tank
t° reaches the limit of 85°C. Rearm must be performed

by qualied sta and/or the manufacturer's technical
after-sales assistance.

*

Pellet feed-box temperature control probe: if the tank

over-heats, the machine automatically modulates to return
to normal temperature values (* in the models envisioned)

*

Mechanical air pressure switch: blocks the pellet in the
event of insucient depression (in the models envisioned)

*

INSTALLATION

The installation must be in compliance with:
UNI 10683 (2005) heat generators fed with wood and other
solid fuels: installation.
The chimneys must be in compliance with:

UNI 9731 (1990) chimneys: classication based on thermal
resistance.
EN 13384-1 (2006) Thermal and uid dynamic calculation
methods.
UNI 7129 point 4.3.3 Fire Department dispositions, local rules and
prescriptions.
UNI 1443 (2005) chimneys: general requisites.
UNI 1457 (2004) chimneys: clay/ceramic ue liners.

NATIONAL, REGIONAL, PROVINCIAL AND TOWN
COUNCIL REGULATIONS

It is necessary to bear in mind all laws and national, regional,
provincial and town council Standards present in the country
the appliance has been installed.

GLOSSARY

CLOSED HEARTH APPLIANCE

Heat generator which opening is only allowed through the
loading of the fuel during use.

BIOMASS

Biological material, excluding the material incorporated in
geological formations and transformed into fossils.

BIOFUEL

Fuel produced directly or indirectly by biomass.

CHIMNEY

Vertical pipe with the aim of collecting and expelling the fuel
products coming from only one appliance, at a convenient
height from the ground.

SMOKE CHANNEL OR FITTING

Pipe or connecting element between heat generator appliance
and chimney to evacuate combustion products.

INSULATION

Group of set-ups and materials used to prevent the
transmission of heat through a wall that separates rooms with
dierent temperatures.

CHIMNEY CAP

Device positioned at chimney peak to ease the dispersion of
combustion products into the atmosphere.

CONDENSATE

Liquid products that form when the combustion gas
temperature is lower or equal to the water dew point.

HEAT GENERATORS

Appliance which allows to produce thermal energy (heat)
through the rapid transformation, via combustion, of the
chemical energy of the same fuel.

GATE VALVE

Mechanism for modifying the combustion gas dynamic
resistance.

COMBUSTION PRODUCT EVACUATION SYSTEMS

Flue gas exhaust system independent from the appliance
constituted by a tting or smoke channel, chimney or
individual ue and chimney cap.

FORCED DRAUGHT

Air circulation by means of the fan activated by electric motor.

NATURAL DRAUGHT

Draught which is determined in a chimney/ue for eect of
the volume mass dierence existing between smoke (hot) and
surrounding atmosphere air, without any mechanical intake
aid installed inside it or at its peak.

ENGLISH

6

RADIATION AREA

Area immediately near the hearth in which the heat caused by
combustion is diused, where no combustion materials must
be present.

REFLUX AREA

Area where leaking of the combustion products is veried,
from the appliance towards the installation room.

The installation must be preceded by checking the chimneys,
ues or unload terminals positioning of appliances similarly
to:

 Installation prohibitions

 Legal distances

 Limitations disposed by local administrative regulations
or particular authority prescriptions.

 Conventional limitations deriving from condominium
regulations, constraints or contracts.

INSTALLATIONS ALLOWED

Only appliances working in a sealed manner respect to the
room or which do not place the room in depression respect to
the external environment, can exist or be installed in the room
where the heat generator will be installed.
Appliances for cooking food and relative hoods without
extractor are only allowed in kitchens.

INSTALLATIONS NOT ALLOWED

In the room where the heat generator will be installed the
following must not pre-exist or be installed:

 hoods with extractor.

 collective type ventilation pipes.

Should these appliances be in rooms adjacent, communicating
with the installation room, the simultaneous use of the heat
generator is forbidden, where a risk exists of one of the two
rooms being placed in depression respect to the other.

CONNECTION TO THE SMOKE EVACUATION SYSTEM

UNI 10683 (2005) Standard

SMOKE CHANNEL OR FITTINGS

To mount the smoke channels, non-ammable elements will
have to be used, ideal for resisting combustion products and
their eventual condensing.
The use of exible metal and asbestos cement pipes to
connect the appliances to the ue is forbidden, even for pre­existing smoke channels.
There must be continuity between the smoke channel and the
ue so that the ue does not lean on the generator. The smoke
channels must not cross rooms where the installation of the
combustion appliances is not allowed.
The mounting of the smoke channels must be carried out in
order to guarantee smoke seal for the appliance functioning
conditions, limit the forming of condensate and avoid it being
transported towards the appliance.
The mounting of horizontal routes must be avoided.
For appliances where ceiling or wall non-coaxial discharges
with respect to the appliance combustion product outlet have
to be reached, the direction changes will have to be realised
using open bends not greater than 45° (see gures below).
For the heat generator appliances equipped with electric fan

for expelling combustion products, the instructions below
must be followed:

45°

<

45°

<

 The horizontal routes will have to have a minimum

upward slope of 3%

 The length of the horizontal route must be minimal and,

however, not longer than 3 metres

 The number of direction changes including the one for

eect of using the "T" element must not be more than 4.

In any case, the smoke channels must seal the combustion and
condensate products and be insulated if they pass outside the
installation room.
The use of counterslope elements is forbidden.
The smoke channel must allow the recovery of soot or be
brushable.
The smoke channel must have constant section. Any section
changes are only allowed at the ue coupling.
It is forbidden to have other air supply channels and pipes for
plant engineering, especially if over-sized, transit inside the
smoke channels. The mounting of manual draught adjustment
devices on forced draught appliances is forbidden.

Insulating

product

Flue

pipe

Inspection

ENGLISH

B

C

A

S

< 3 m

3 - 5 %

7

CHIMNEY OR INDIVIDUAL FLUE

The chimney or individual ue must respond to the following requisites:

 seal the combustion products, be waterproof and adequately insulated in line with the use conditions;

 be realised with materials which resist the normal mechanical stress, heat, action of the combustion products and any
condensate;

 have mainly vertical progress with deviations from the axis not higher than 45°;

 be adequately distanced from fuel or ammable materials through air space or opportune insulation;

 have preferably circular internal section: the square or rectangular sections must have round corners with a radius not
lower than 20 mm;

 have constant internal section, free and independent;

 have rectangular section with max. ratio between the sides of 1.5.

It is recommended that the smoke pipe be equipped with a collection chamber for solid materials and any condensate situated
under the smoke channel inlet, so that it can be easily opened and inspected from airtight door.

REFERENCES INFLAMMABLE OBJECTS NONINFLAMMABLE OBJECTS

A 200 mm 100 mm
B 1,500 mm 750 mm
C 200 mm 100 mm

Minimum 80 cm

2

S= oor protection

Air inlets

Chimney cap

Flue

Inspection

Inspection

Flue

Inspection

ENGLISH

< 3 m

45°

45°

50 cm

< 5 m

> 5 m

< 5 m

50 cm

H min

β

>A

<A

>50 cm

Z

8

External pipe
that is isolated

Inspection

Inspection

Appliance connection to the ue and combustion products evacuation
The ue must receive the discharge from only one heat generator.
Direct discharge towards closed spaces is forbidden, even with clear sky.
The direct discharge of the combustion products must be at roof and the smoke pipe must have the features provided in the
"Chimney or individual ue" section.

CHIMNEY CAP

The chimney cap must comply with the following requisites:

 have an internal section equivalent to that of the chimney;

 have useful outlet section not lower than double the chimney internal section;

 be built in order to avoid rain, snow, foreign bodies penetrating the chimney and so that, in the event of winds in any
direction and inclination, the discharge of the combustion products is assured.

 be positioned in a way to guarantee an adequate dispersion and dilution of the combustion products and, however, outside
the reux area in which the formation of counterpressures occurs. Such area has dierent dimensions and conguration
depending on the covering inclination angle. It is therefore necessary to adopt the minimum heights indicated in the gure
layouts below.

 The chimney cap must not have mechanical intake means.

FLAT ROOF

SLOPING ROOF

Z=REFLUX AREA

ENGLISH

9

CONNECTION TO EXTERNAL AIR INLETS

The appliance must be able to use the necessary air to guarantee regular functioning through external air inlet. The air inlets
must comply with the following requisites:

 have a total free section of at least 80 cm².

 must be protected by grates, metal net or suitable protections as long as they do not reduce the minimum section stated
in the previous point and positioned in order to avoid them being obstructed.

If the combustion agent air is withdrawn directly from outside through a pipe, a downward bend must be mounted outside
or a protection against the wind and no grates or similar must be positioned, (it is recommended that the air vent always
communicates directly with the installation room even if the air is withdrawn from outside through a pipe). The air ow can also
be obtained from an adjacent room, as long as the ow takes place freely through permanent openings communicating with
the outside.
The adjacent room, with respect to the installation room, must not be put in depression with respect to the external environment
by means of reverse draught caused by the presence of another used appliance or intake device in such room. The permanent
openings in the adjacent room must comply with the above-described requisites. The adjacent room cannot be set up as garage,
storage for combustion material or activity with danger of re.

INSULATION, FINISHINGS, COVERING AND SAFETY RECOMMENDATIONS

The coverings, independently from the materials from which they are made, must constitute a self-supporting construction
with respect to the heating block and not be in contact with it.
The cross members and nishings in wood or combustion materials must be positioned outside the hearth radiation area or
adequately insulated.
If coverings in combustion material or sensitive to heat exist in the space above the generator, an insulating and non combustible
protection diaphragm must be inserted.
Elements in combustible or inammable material like wooden furniture, curtains, etc. directly exposed to the hearth radiation,
must be positioned at a safe distance. The appliance installation must guarantee easy access for cleaning the appliance itself,
discharge gas pipe and ue.

CHIMNEY CAPS, DISTANCES AND POSITIONING

Roof inclination Distance between the ridge and the chimney Minimum chimney height (measured from outlet)

β A (m) H (m)

15°

< 1,85 0.50 m over the ridge
> 1,85 1,00 m from roof

30°

< 1,50 0.50 m over the ridge
> 1,50 1,30 m from roof

45°

< 1,30 0.50 m over the ridge
> 1,30 2,00 m from roof

60°

< 1,20 0.50 m over the ridge
> 1,20 2.60 m from roof

Open the tank lid and load the pellets using a scoop.

PELLETS AND FEEDING

The pellets used must comply with the features described by
the Standard:

 Ö-norm M 7135

 DIN plus 51731

 UNI CEN/TS 14961

Extraame recommends the use of pellets with
a 6 mm diameter for its products.

THE USE OF EXPIRED PELLETS OR ANY OTHER MATERIAL DAMAGES THE FUNCTIONS OF YOUR STOVE AND CAN
DETERMINE THE INVALIDITY OF THE WARRANTY AND THE ANNEXED RESPONSIBILITY OF THE MANUFACTURER.

ENGLISH

10

HOT AIR DUCTING

The pipe destined for ducting the hot air must have an internal diameter of 80 mm, be insulated and protected from heat loss.

INsTAllATION Of THe pIpes UseD fOR DUCTING THe HOT AIR mUsT be peRfORmeD by qUAlIfIeD sTAff
AND/OR THe mANUfACTUReR's TeCHNICAl AfTeR-sAles AssIsTANCe.

sOUveNIR spACeRs

The “Souvenir” model has for spacers at the back to mark the minimum distance to be kept from any surface on the rear.
The spacers must not be removed.

GRAzIOsA plUs

For the Graziosa Plus model, hot air ducting is mandatory.
On the rear there is a cover that must be removed and connected to the duct.

Features:

• duct outlet diameter: 80 mm

• maximum recommended duct length: 6 m

• the duct can be thermostated by means of an additional thermostat

• the fan speed percentage can be adjusted.

Remove the cover!

fOR THIs pRODUCT IT Is mANDATORy TO DUCT THe HOT AIR.
IT Is NOT pOssIble TO DeACTIvATe THe DUCTING mOTOR.
DO NOT COveR OR ClOse DUCTING!

eNGlIsH

11

sOUveNIR

The “Souvenir” model can be ducted on the rear, on the side or on the top; for further information on installation, refer to the
instruction leaet provided.
Option to decide when to use the duct, thanks to a hot air ow deviation by means of a key provided, which can be inserted in
its special housing on the upper part of the stove.
Turn it anticlockwise to "open the duct" and clockwise to "close" it.
You can use one duct according to requirements.

Features:

• duct outlet diameter: 80 mm

• maximum recommended duct length: 6 m

• the duct cannot be thermostated

• the fan speed percentage can be adjusted.

OPEN

CLOSED

elIsIR

The “Elisir” model can be ducted on the rear on the side or on top; for further information
on installation, refer to the instruction leaet provided.
You can use one duct according to requirements.

Features:

• duct outlet diameter: 80 mm

• maximum recommended duct length: 2 m

• the duct can be thermostated by means of an additional thermostat (optional)

• the fan speed percentage can be adjusted; the duct cannot be deactivated.

eNGlIsH

12

emmA plUs AND TOsCA plUs

The Emma and Tosca Plus models also oer the option to decide where to direct the hot air ow, thanks to two gate valves
controlled by 2 levers positioned inside the pellet tank, which must be activated via the re irons supplied.
(see gure below).
You can use both outlets on the rear of the machine

Features:

• duct outlet diameter: 2x80 mm

• maximum recommended duct length: 2 m

• the duct cannot be thermostated

• the fan speed percentage can be adjusted.

ADDITIONAl THeRmOsTAT fOR DUCT mOTOR CONTROl

For models with ducting motor there is also the possibility of thermostatting the motor itself. The connection of an external
thermostat will allow to control the ducting motor independently from stove functioning.
At this point just set the desired temperature on the thermostat. The thermostat will control the functioning of the second
motor:

 with temperature to be reached (close contact) the second

motor will follow the trend of the stove.

 when the temperature has been reached (open contact), it takes the

ducting motor to 1st speed and will be
indicated by the blinking motor LED

The ducting thermostat clamp is tted with jumper as per standard.
See following explanatory drawing.

eNGlIsH

OFF

13

CONTROL BOARD

BUTTON

ON/OFF

DISPLAY OF VARIOUS

TEXT MESSAGES

TO ACCESS
THE MENU

TEMPERATURE

SETTING

OPERATING POWER

ADJUSTMENT

ENGLISH

DISPLAY ICONS

Indicates the receipt of the radio signal
On = during radio communication
O = no radio communication
Fixed light = serial input deactivated

Indicates the status of the additional thermostat input (GND - I3)

It indicates functioning of the fumes motor.
O = ue gas motor deactivated
On = ue gas motor active
Flashing = breakdown

It indicates functioning of the ducted motor
O = Motor deactivated
On = Motor active
Flashing = the motor is running at minimum and in modulation
mode (additional input open)

1

It indicates functioning of the tangential fan (where present)
O = not working
On = working
Flashing = motor at minimum

Indicates the activation of the F1 function (future set-up)
O = function deactivated
On = function active

It indicates functioning of the pellet feed motor.
O = pellet feed motor deactivated
On = pellet feed motor active.

It indicates weekly programming functioning
Indicator on = Weekly programming active
Indicator o = Weekly programming not active

indicates the compensation function
O = the function is deactivated
On = the function is active

Indicates the stove modulation
On = the stove is working at the set power
Flashing = the power at which the stove is working is dierent to
the power set, the stove is modulating (for various reasons)

Indicates the contact of the external additional thermostat

Contact closed: the contact of the external

additional thermostat is closed and
the STBY function is deactivated

Open contact: the contact of the external

additional thermostat is open and
the STBY function is deactivated

Flashing with closed
contact:

the contact of the external
additional thermostat is closed and
the STBY function is activated

Flashing with open
contact:

the contact of the external
additional thermostat is open and
the STBY function is activated

Indicates the presence of an alarm.
On: indicates the presence of an alarm
O: indicates the absence of alarms
Flashing: indicates the deactivation of the depression sensor.

Indicates the environment temperature status
O = the T° read by the probe is over the set temperature set
On = the T° read by the probe is below the set temperature set

Feed box probe
O = probe ok
On = broken probe (short circuit or open)
Flashing = tank cause modulation

OFF

2

2

2

6

1 4

3

2

5

6

6

6

6

6

2

2

2

2

2

2

2

2

2

2

2

2

2

2

2

2

2

1

2

3

4

5

6

2

14

GENERAL MENU

SET CLOCK

SET CHRONO

LANGUAGE

USER

TECHNIC SET

RESERVED TO THE QUALIFIED

TECHNICIAN

YEAR

MONTH

DATE

MINUTES

HOURS

ENABLE CHRONO

REPEAT THE SAME PASSAGES

FOR

THE OTHER 3 TIME PERIODS

SET PRG1

07°C

MONDAY PRG1...

ONOFF

STOP PRG1

START PRG1

IT,EN,FR,DE,ES

CONFIRMATION

WITH KEY 6

...SUNDAY PRG1

ONOFF

DAY

GO BACK  EXIT

BROWSE PARAMETERS: NEXT 2; PREVIOUS 3

MODIFY SETTING DATA: INCREASE 4; DECREASE 5

CONFIRM  ACCESS MENU

BASIC INSTRUCTIONS

The following recommendations must be followed the rst
times the stove is ignited:

 It is possible that slight odours are produced due to the
drying of the paints and silicones used. Avoid staying in the
room for a long time.

 Do not touch the surfaces as they could still be
unstable.

 Air the room well several times.

 The hardening of the surfaces is terminated after
several heating processes.

 This appliance must not be used to burn waste.

Before igniting the stove, the following points must be
veried:

 The hydraulic system must be nished in compliance

with the standards and with the indications of this manual.

 The feed-box must be full of pellets
 The combustion chamber must be clean
 The burn pot must be completely clear and clean
 Check the hermetic closure of the re door and the ash

drawer

 Ensure that the power supply cable is connected correctly
 The bipolar switch in the rear right part must be positioned

on 1

IT IS PROHIBITED TO USE THE APPLIANCE WITHOUT DIVIDER
AND/OR HEARTH PLATE SEE FOLLOWING FIGURE.
ITS REMOVAL JEOPARDISES THE SAFETY OF THE PRODUCT AND
WILL IMMEDIATELY MAKE THE WARRANTY NULL AND VOID.
IN THE EVENT OF WEAR OR DETERIORATION, REQUEST THE
SPARE PART FROM THE AFTERSALES SERVICE
REPLACEMENTS ARE NOT COVERED BY THE WARRANTY SINCE
ITEMS ARE SUBJECT TO WEAR.

ENGLISH

POT DIVIDER

HEARTH PLATE

DISPLAY

PELLETS

IN %

V1FAN

TANGENTIAL

STANDBY

KEYS LOCKED

V2 FAN

DUCTING

RESET

15

If the remote control is o because it has no
batteries, stove can be controlled from the
control panel on top of it.
While replacing the battery, pay attention to the
polarity by observing the symbol on the inside
compartment of the remote control.

THE REMOTE CONTROL

The remote control allows adjusting all that can normally be done through the LCD display
The table below shows the various functions in detail:

INFO

1

2

3

4

5

6

7

8

9

10

11

12

13

14

15

16

1 ON / OFF Pressing the key for three seconds, the stove will switch-on or o

2 POWER INCREASE Pressing the key will increase the operating power

3 POWER DECREASE Pressing the key will decrease the operating power

4 T° INCREASE This button allows increasing the temperature setpoint

5 T° DECREASE This button allows decreasing the temperature setpoint

6

ENABLE/DISABLE
CHRONO

Press this button once to enable or disable the chrono

7

DELAYED SWITCHOFF
ACTIVATION

This button allows setting the delayed switch-o.
For example, if the stove is set to switch o in an hour, it shall switch o
automatically once the set time elapses, displaying the countdown every
minute.

8 MENU

this key provides access to the user and technical menu (the technical
menu is reserved for assistance)

9 INCREASE This button allows increasing the temperature setpoint

10 ESC KEY

This key allows the user to exit any program or display and return to the
main menu without storing the data

11 REVERSE This button goes back in the display of the various menus

12 CONFIRMATION KEY

This key conrms the adjustments made during the user menu
programming phase

13 FORWARD This key moves forward in the various menus

14 ENABLE F1 FUNCTION Button designed for future applications

15 DECREASE This key decreases the value to be set

16 STOVE STATUS Press this key to view the general status of the stove

TYPE AND REPLACEMENT OF BATTERIES

The batteries are housed in the lower part of the remote
control.
To replace it, remove the battery holder (as indicated in the
gure at the back of the remote control), remove or
insert the battery, following the symbols on the
remote control and on the battery itself.

For operation, 1 CR2025, 3V lithium buer battery is
required.

The batteries used contain metals harmful
for the environment. They must therefore
be disposed of separately in appropriate
containers.

Note: the numbers shown on the remote control are purely explanatory and are not present on the remote control supplied with the product.

ENGLISH

16

COMMISSIONING SETTINGS

Once the power cable at the back of the stove has been connected, move the switch, also located on the back, to (I).
The switch at the back of the stove powers the stove board.
The stove remains o and a rst screen appears on the panel
with the word OFF.

ADJUSTING TIME, DAY, MONTH AND YEAR

Set clock allows to adjust the time and date

CONTROLS PROCEDURE

 Press button 6 and SET CLOCK will appear.
 Confirm using key 6.
 Use keys 4 and 5 to assign the day.
 Proceed pressing key 2

 Follow the same procedure (4 or 5 to set and 2 to proceed)

to adjust the hours, minutes, date, month and year.

 Press button 6 to conrm and button 1 to return to the

previous menus up to the initial status.

SET CLOCK

DAY MON, TUE, WED, ...SUN

HOURS 0...23

MINUTES 00...59

DAT E 1...31

MONTH 1...12

YEAR 00...99

ADJUSTING LANGUAGE

It is possible to select the preferred language to display the various messages.

CONTROLS PROCEDURE

 Press button 6 and SET CLOCK will appear.
 Press button 2 until SET LANGUAGE is displayed.
 Conrm using key 6.
 Select the language using button 4 or 5.
 Press button 6 to conrm and button 1 to return to the

previous menus up to the initial status.

SET LANGUAGE

LANGUAGE

ITALIAN
ENGLISH
GERMAN

FRENCH
SPANISH

J

NO IGNITION

FIRST IGNITION COULD EVEN FAIL AS THE AUGER IS EMPTY AND IS NOT ALWAYS ABLE TO LOAD THE BURN POT
WITH THE REQUIRED AMOUNT OF PELLETS ON TIME TO REGULARLY START THE FLAME.
IF THE PROBLEM OCCURS AFTER ONLY A FEW MONTHS WORKING, CHECK THAT ROUTINE CLEANING STATED IN THE
STOVE BOOKLET, HAS BEEN CARRIED OUT CORRECTLY.

J

NO FLOW ALARM  CLEAN CHECK UP ALARM

SHOULD THE "CLEAN CHECK UP" ALARM BE TRIGGERED, MAKE SURE
THAT THE BOTTOM OF THE BURN POT IS FREE FROM RESIDUES OR
SCALES. THE HOLES AT THE BOTTOM MUST BE COMPLETELY FREE TO
GUARANTEE CORRECT COMBUSTION.
"PELLET FEED ADJUSTMENT" TO ADJUST COMBUSTION ACCORDING
TO REQUIREMENTS. IF THE ALARM PERSISTS AND THE ABOVE LISTED
CONDITIONS HAVE BEEN CHECKED, CONTACT THE QUALIFIED AFTER
SALES ASSISTANCE CENTRE.

BURN POT BOTTOM

ENGLISH

OFF

17

FUNCTIONING AND LOGIC

IGNITION

Once the points listed previously have been checked, press key 1 for three seconds to ignite the stove. During the switch-on
phase there are 15 minutes available; after switch-on and upon reaching the control temperature, the
stove interrupts the ignition phase and passes to STARTING.

STARTING

During the starting phase, the stove stabilises combustion, increasing it progressively, to then start ventilation and pass on to
WORK.

WORK

During the work phase, the stove reaches the set power and works to reach the set room temperature. See following item.

ADJUSTING THERMOSTAT SETTING

The room temperature setpoint can be set using buttons 4 and 5, from Low-07 to 40°C -Hot

LOW  HOT

If the temperature setting is “Low” (setpoint below the threshold of 7°C) the stove will always function at minimum.
If the setting is at “Hot” (set higher than the threshold of 40°C) the stove will not modulate, functioning always and only at the
power set.

ADJUSTING POWER SETTING

The power setting has 5 operating levels, by means of button 5 (on), 1 and 2 (adjustment).
Power 1 = minimum level - Power 5 = maximum level.

WORKING WITH ROOM PROBE STANDARD

The appliance controls the room temperature by means of the probe on board the machine.
Having reached the set temperature, it will automatically go to the minimum or switch o activating the Stand by function,
reducing pellet consumption to a minimum.

The STBY function is set to OFF by default ( indicator on).
For its activation and logic, follow the indications on the following page, chapter: Stand by

BURN POT CLEANING

While working, the stove has an internal counter which cleans the burn pot after a set amount of time.
This phase will be shown on the display, it will bring the stove to a lower power level and will increase the ue gas motor for a
programmed amount of time.
When the cleaning phase is nished, the stove will continue work going back to the selected power level.

SWITCHOFF

Press key 1 for three seconds.
When the operation has been performed, the appliance automatically enters the switch- o phase, blocking the supply of
pellets.

The ue exhaust motor and the hot air ventilation motor will remain on until the temperature of the stove has dropped
below the factory parameters.

REIGNITION

The stove can only be re-ignited if the ue gas temperature has lowered and the preset timer has been reset to zero.

DO NOT USE ANY INFLAMMABLE LIQUIDS FOR IGNITION!
DO NOT ALLOW THE BAG OF PELLETS TO COME INTO CONTACT WITH THE BOILING HOT STOVE DURING THE FILLING PHASE!
IN THE EVENT OF CONTINUOUS NO IGNITION, CONTACT AN AUTHORISED TECHNICIAN.

ENGLISH

18

PELLET FEED ADJUSTMENT

The following menu allows the adjustment of pellet feed as a percentage.
If the stove has functioning problems owing to the quantity of pellets, adjust pellet feeding directly from the control board.

The problems correlated to the amount of fuel can be divided into 2 categories:

USER MENU

DISPLAY

This menu allows to regulate the brightness of the display. The possible settings are from OFF - 10 to 31.
By activating OFF, the backlit display shall turn o after a set delay.
Adjust lighting between 10 and 31. (10: minimum brightness; 31: maximum brightness)
The backlight will turn on again upon pressing a button or when the machine enters in alarm mode.

CONTROLS PROCEDURE

 Press the key 6, SET CLOCK will appear.
 Press key 2 several times until "USER" is displayed
 Press key 6.
 "DISPLAY" will appear
 Use buttons 4-5 to select display brightness.
 Press key 6 to conrm and 1 to return to the menu

back to the initial status.

OFF

OFF

ADDITIONAL EXTERNAL THERMOSTAT OPTIONAL

The appliance can control the room temperature by means of an additional external thermostat (optional).
after ignition (pressing button 1 or via chrono mode), the stove will work to reach the thermostat setpoint, displaying

WORK(closed contact). The standard room probe is automatically ignored.

When the thermostat reaches the temperature (open contact), the stove will go to minimum, displaying MODULATION.

TO INSTALL AND ENABLE IT:

 A mechanical or digital thermostat is required.
 Remove the plug from the socket.

 Referring to the gure to the side, connect the two thermostat wires
(potential free contact- no 220 V!) on the relative terminals at the back of the
machine, one red and the other black.

 Power the stove.

 Press button 5, and set the temperature setpoint to LOU.

The stove is now congured correctly.
It will work controlling the additional external thermostat.

INSTALLATION MUST BE PERFORMED BY QUALIFIED PERSONNEL AND/OR THE MANUFACTURER'S TECHNICAL
ASSISTANCE.

ENGLISH

J

THERE ARE TWO STOVE OPERATING MODES ACCORDING TO THE
STANDBY FUNCTION. SEE “STANDBY” CHAPTER.

19

CONTROLS PROCEDURE

 Press the key 6, SET CLOCK will appear.
 Press key 2 several times until "USER" is displayed
 Press key 6.
 "DISPLAY" will appear
 Press key 2 until "PELLET" is displayed.
 Use key 4 to increase and 5 to decrease the load during the WORK

phase.

 Press key 6 to conrm and 1 to return to the menu

back to the initial status.

ENGLISH

V1FAN

The menu allows adjusting the speed percentage of the front fan.

CONTROLS PROCEDURE

 Press the key 6, SET CLOCK will appear.
 Press key 2 several times until "USER" is displayed
 Press key 6.
 "DISPLAY" will appear
 Press key 2 until "V1 FAN" is displayed.
 Use keys 4 to increase and 5 to decrease
 Press key 6 to conrm and 1 to return to the menu

back to the initial status.

1

NO FUEL:

 the stove can never develop a suitable ame, tending to remain very low even at high powers.

 at minimum power the stove tends to almost switch-o taking the stove into “NO PELLETS” alarm condition.

 when the stove displays the “NO PELLETS” alarm, there may be non-burned pellets inside the burn pot.

EXCESS FUEL:

 the stove develops a very high ame even at low power.
 the panoramic glass is very dirty, obscuring it almost totally.
 the burn pot tends to become encrusted, blocking the holes for air intake due to the excessive pellet feed, as it is only

burned partially.

The regulation to be performed is a percentage. Therefore a modication of this parameter will lead to a proportional
variation of all stove feeding speeds. Feeding is from -30% to +20%.

Follow the procedure on the display to perform this adjustment:

STAND BY

STANDBY WITH DIGITAL THERMOSTAT STANDARD

STBY FUNCTION SET AT ON

If the Stby function is active (ON), when the stove reaches the room temperature set exceeding it by 2°C, it will switch o after a
factory set delay time, displaying stand-by.
When the room temperature is lower by 2°C than the setting and once the stove has cooled, it will start to work again at the set
power and the display will show work.

20

ENGLISH

STBY FUNCTION SET TO OFF FACTORY SETTING

If the Stby function is not active (OFF), if the stove reaches the room temperature set, it will go to minimum, modulating and
displaying modulate. When the room temperature is lower than the setpoint, the stove will start working again at the power set
on the display, showing work.

STANDBY WITH ADDITIONAL EXTERNAL THERMOSTAT

The STBY function is used if immediate stove switch-o is required when the set temperature has been reached.

The STBY function is set to OFF by default ( indicator on).

STBY FUNCTION SET AT OFF FACTORY SETTING

If the STBY function is not active (OFF), if the stove reaches the room temperature set, it will go to minimum, modulating and
displaying MODULATION. When the room temperature is lower by 2°C than the setting, the stove will start to work again at the
power set on the display, showing WORK.

STBY FUNCTION SET AT ON

When the STBY function is activated (ON), the stove, upon reaching the set room temperature and exceeding it by 2°C,
will switch o after a delay set in the factory, displaying STAND - BY.
When the room temperature is 2°C less than the setting, the stove will start to work again at the set power
displaying WORK.

CONTROLS PROCEDURE

 Press button 6, the message SET CLOCK will appear.
 Press key 2 several times to reach SET USER.
 Conrm using key 6.
 Press key 2 several times to reach STAND BY.
 Press button 4 or 5 to select ON.

 Press key 6 to conrm and 1 to return to the menu
back to the initial status.
STANDBY function is active

KEYS LOCKED

The menu allows to lock the display keys (like mobile phone).
With the function activated, “KEYS LOCKED” will appear every time a key is pressed.

CONTROLS PROCEDURE

 Press the key 6, SET CLOCK will appear.
 Press key 2 several times until "USER" is displayed
 Press key 6.
 "DISPLAY" will appear
 Press key 2 until "KEYS LOCKED" is displayed.
 Use keys 4-5 to enable/disable.
 Press key 6 to conrm and 1 to return to the menu

back to the initial status.

J

UPON ACTIVATING THE FUNCTION, USE BUTTONS 1 AND 5 SIMULTANEOUSLY TO LOCK OR UNLOCK THE
KEYBOARD

21

CHRONO

The chrono allows to program 4 time spans within a day to use every day of the week.

The switch-on and switch-o time can be set in every time span. along with the days of use of the programmed time
span and the desired room temperature (07- 40°C).

RECOMMENDATIONS
The ignition and switch-o times must be within the arc of
one day, from 0 to 24 and not over several days:
Before using the chrono function, set the current day and
time. Therefore check that the points listed in the “Set clock”
sub-chapter have been followed, so that the chrono function
works. Aside from programming it, activate it as well.

EXAMPLE:

SWITCHON TIME 07:00

SWITCHOFF TIME 18:00

CORRECT

SWITCHON 22:00
SWITCHOFF 05:00

INCORRECT

V2 FAN

The menu allows adjusting the speed percentage of the duct fan.

CONTROLS PROCEDURE

 Press the key 6, SET CLOCK will appear.
 Press key 2 several times until "USER" is displayed
 Press key 6.
 "DISPLAY" will appear
 Press button 2 until "V2 FAN" is displayed.
 Use keys 4 to increase and 5 to decrease
 Press key 6 to conrm and 1 to return to the menu

back to the initial status.

2

RESET

Allows to reset all values modiable by the user to the default values. The modied data are:

CONTROLS PROCEDURE

 Press the key 6, SET CLOCK will appear.
 Press key 2 several times until "USER" is displayed
 Press key 6.
 "DISPLAY" will appear
 Press key 2 until "RESET" is displayed.
 Use keys 4-5 to select ON and press key 6.
 The word " DONE" will be displayed to conrm

 SET TEMPERATURE = 35°C
 SET POWER = 5
 ENABLE CHRONO = OFF
 START PRG1=OFF
 STOP PRG1 = OFF
 MONDAY PRG1 = OFF

 .......all chrono parameters OFF

 PELLET = 00%
 STAND BY = OFF
 V1 FAN = 0 %
 V2 FAN = 0%

ENGLISH

22

*2ND TIME PERIOD SWITCHON
At this point, the second time period must be programmed.
The sequence to be followed is the same and is repeated as for the 1ST TIME PERIOD SWITCHON.
On this occasion it is only necessary to enter the time, for example start at 15:00 and Stop at 22:00 and to activate the days
Saturday and Sunday by setting them at "ON".

CONTROLS PROCEDURE:

Press the key 6, set clock WILL APPEAR.
Press key 2 until "SET CHRONO" is
displayed.

SET

CLOCK

SET CHRONO

1ST TIME PERIOD SWITCHOFF

Use buttons 4-5 to enter the time
“12:00”, which corresponds to the
switch-o time of the 1st time period.
To conrm and continue programming,
press button 6. Press button 3 to go
back to the previous parameter.

STOP PRG1

12:00

ENABLE CHRONO

Press key 6, ENABLE CHRONO and OFF
will appear.
Press key 4 to activate or deactivate the

CHRONO function. Select ON.

ENABLE

CHRONO

ON

ENABLE 1ST TIME PERIOD DAYS

Use keys 4 and 5 to enable/disable
the days, 2 and 3 to scroll through
the days; the day of the week will be
displayed followed by OFF
select from Monday to Fridat in ON,
excluding Saturday and Sunday (OFF)

MONDAY..PRG1

ONOFF

Press key 6 to conrm and continue
programming.

START PRG1 OFF will appear.

START PRG1

OFF

SET H2O TEMPERATURE 1ST TIME
SPAN

Press key 6 to conrm and continue
programming.
Use buttons 4-5 to select the desired
temperature.
(Low -07 - 40°C Hot)

Press key 6 to conrm and continue.

SET PRG1

19°C

1ST TIME PERIOD SWITCHON

Use keys 4-5 to enter the time “8:00”,
which corresponds to the switch-on
time of the 1st time period.
To conrm and continue programming,
press button 6. Press button 3 to go
back to the previous parameter.

START PRG1

08:00

2ND TIME PERIOD SWITCHON

At this point, the second time period
must be programmed.

The sequence to be followed is the
same and is repeated as for the 1ST
TIME PERIOD SWITCHON.

START PRG2

OFF

J

WHEN THE WEEKLY PROGRAMMER IS ACTIVE, A BOX OF THE RELATIVE ICON WILL APPEAR ON THE
CONTROL BOARD.

PROGRAMMING EXAMPLE

Let's suppose that the weekly programmer function is to be used and 4 time periods are to be used in the following way:

1st time period: from 08:00 to 12:00 every day of the week, with room temperature at 19°C, excluding Saturday and
Sunday
2nd time period: from 15:00 to 22:00 only Saturday and Sunday with room temperature at 21°C

ENGLISH

23

CLEANING UNDER USER'S
RESPONSIBILITY

Some images could be oset from the original model.

DAILY

Burn pot: remove the burn pot from the relevant

compartment and free the holes using the appropriate re
irons supplied, remove the ash from the burn pot using
a suction device. Suck the ash deposited in the brazier
compartment.

MONTHLY

Cleaning the heat exchanger:the heat exchangers

chamber must be cleaned every month as the soot
deposited on the rear of the cast iron hearth wall blocks the
regular ow of fumes. When cleaning has been completed,
re-position the extractable cast iron with the opposite
movement used to remove it. Turn the lockbolt to return it
to its original position.

Scrapers:
Cleaning of the heat exchangers allows to guarantee
constant heat output through time. This type of
maintenance must be performed at least once a day. To do
this, just use the relevant scrapers positioned in the upper
part of the stove, moving them up and down several times.

WEEKLY

Cleaning the ash drawer:

Empty the ash drawer every week or when required.
It is therefore recommended to remove the ash in the
combustion chamber at least once a week using a suitable
suction device.

ENGLISH

A

F

E

E

A

C

D

E

F

B

24

ROUTINE MAINTENANCE

In order to guarantee proper functioning and safety of the device, the operations indicated below must be performed every
season or more often when necessary.

DOOR, ASH DRAWER AND BURN POT GASKETS

The gaskets guarantee the tightness of the stove and its consequent good functioning.
These must be checked regularly: if they should be worn or damaged they must be replaced immediately.
These operations must be carried out by a qualied technician.

CONNECTION TO THE FLUE

Suck and clean the pipe that leads to the ue yearly or anytime that it is necessary. If there are horizontal tracts the residues must
be removed before they can obstruct ue passage.

NONCLEANING JEOPARDISES SAFETY.

IF THE POWER SUPPLY CABLE IS DAMAGED, IT MUST BE REPLACED BY THE AFTERSALES SERVICE OR BY A
SIMILARLY QUALIFIED PERSON, SO AS TO AVOID ALL RISKS.

FOR CORRECT FUNCTIONING, THE STOVE MUST UNDERGO ROUTINE MAINTENANCE BY A QUALIFIED TECHNICIAN,
AT LEAST ONCE A YEAR.

A

Fumes motor (disassembly and cleaning and
fumes pipe), new silicone in envisioned points



B

Inspections of gaskets, ash drawer and door
(replace them and apply silicone where
envisioned)



C

Combustion chamber (total cleaning of the entire
chamber) and cleaning the ignition plug tube.



D

Feed box (complete emptying and cleaning).



E

Room air fan disassembly and removal of dust and
debris of any pellets



F

Check air intake pipe and cleaning of the ow
sensor



ENGLISH

25

Displays

Display Reason

off

Stove o

staRt

The start phase is in progress

pellet feeDing

The feeding of the pellet during the ignition phase is in progress

ignition

The ignition phase is in progress

staRt-up

The start phase is in progress

WoRk

The normal work phase is in progress

MoDulation

The stove is modulating

BuRn pot Cleaning

The automatic burn pot cleaning is in progress.

final Cleaning

When the stove is switched-o, nal cleaning is in progress. The nal cleaning phase lasts about 10
minutes.

stanD By

Stove o due to temperature reached and in stand-by for re-ignition.

stanD By ext

Stove o due to an external thermostat, waiting for re-ignition

Cooling stanD-By

A new ignition is attempted when the stove has just been switched-o
When the stove switches o, it is necessary to wait until complete fumes motor switch o and then clean
the burn pot.
The stove can only be re-ignited when these operations have been performed.

Cooling stDBy-

BlaCk out

The stove is cooling due to black out

loW

Room thermostat set at minimum value.
In this way the stove only works at 1st power independently from the power set. To escape this function
just raise the room temperature using button 4 and then key 2.

Hot

Set room thermostat set at maximum value.
The stove works at set start, without ever modulating. To escape this function just lower the set
temperature using key 4 and then key 1.

englisH

26

alaRMs

Display explanation solution

Indicates the presence of an alarm.

On: indicates the presence of an alarm
O: indicates the absence of alarms
Flashing: indicates the deactivation of the depression sensor.
The alarm can be reset by pressing key 3 for 3 seconds only if the
fumes motor has stopped and if 15 minutes have passed from
displaying the same alarm.

fuMes failuRe

Fault correlated to the ue gas
exhaust motor.

The restoration operations must be carried out by an authorised
technician.

fuMes pRoBe

Fault correlated to the fumes probe.

The restoration operations must be carried out by an authorised
technician.

alaRM

fuMes oveRteMpeR-

atuRe

The ue gas temperature has
exceeded 310°C

Check pellet ow (see “Pellet feed adjustment”).
Check that the machine is clean, including the ue route.
Do not rest cloths on the machine.
Other restoration operations must be carried out by an authorised
technician.

Clean

CHeCk-up

The combustion chamber or burn pot
bottom are dirty.
The door is not closed correctly.
The ash drawer is not closed
correctly.
The depression sensor is faulty.
The ue exhaust pipe is blocked.
Incorrect installation

Make sure the holes at the burn pot bottom are completely free.
Check cleanliness of the fumes pipe and the combustion chamber.
Check hermetic door closure.
Check hermetic closure of the ash drawer.
Other restoration operations must be carried out by an authorised
technician.

DepR alaRM

The mechanical depression sensor
has tripped

Contact after-sales centre

no

ignition

The pellet feed-box is empty.
Pellet feed calibration inadequate.
Incorrect installation

Check for the presence of pellets in the feed-box.
Adjust pellet ow (see “Pellet feed adjustment”).
Check the procedures described in the “Ignition” chapter.
Other restoration operations must be carried out by an authorised
technician.

BlaCk-out no ign.

No current during the ignition phase.

Take the stove to OFF conditions using key 1 and repeat the
procedure described in the "Ignition" chapter.
Other restoration operations must be carried out by an authorised
technician.

no pellets

In the work phase, the t° of the ue
gases has dropped below factory
parameters

Check for the presence of pellets in the feed-box.
Regulate the pellet ow.
Other restoration operations must be carried out by an authorised
technician.

Cooling stanD-By

Attempt to release the alarm with
stove still in cooling mode.

Every time the stove displays one of the alarms listed above it will
switch-o automatically.
The stove will block any release attempt during this phase,

showing the alarm itself and ATTE alternately on the display.
The alarm can be reset by pressing key 1 for 3 seconds only if the
fumes motor has stopped and if 15 minutes have passed from
displaying the same alarm.

DepR sensoR

DaMage

Component disconnected or faulty Contact after-sales assistance

augeR ContRol

alaRM

Anomalous functioning
of pellet feeding

Contact after-sales assistance

augeR BloCk

Abnormal function
motor pellet

Contact after-sales assistance

englisH

27

ENGLISH

WARRANTY CONDITIONS

EXTRAFLAME S.p.A., with oces in via dell’Artigianato 12 Montecchio Precalcino (VI), guarantees this product for 2 (two) YEARS
from purchase date for manufacturer and material faults. The warranty becomes void in case the defect of conformity is not
led with the dealer within two months from date of its nding.

The responsibility of EXTRAFLAME S.p.A. is limited to the supply of the appliance, which must be perfectly installed, following
the indications contained in the appropriate manuals and books provided with the purchased product and in compliance with
the laws in force. Installation must be performed by qualied sta, under the responsibility of the person entrusting

him, who will assume complete responsibility for the denitive installation and consequent good functioning of the
product installed. EXTRAFLAME S.p.A. cannot be held responsible for the failure to comply with such precautions.

WARNING

It is essential to carry out the functioning inspection of the product before its completion with the relative masonry nishings
(counterhood, external coating, pilasters, wall painting, etc). EXTRAFLAME S.p.A. does not assume any responsibility for any
damages and consequent restore expenses of the above nishings even if the same occur following the replacement of
malfunctioning particulars.

THE WARRANTY IS VALIDATED ON THE CONDITION THAT:

The installation and relative connections of the plant have been carried out by professionally authorised sta in total compliance
with the Standard in force (M.D. n.37 dated 22 January 2008), in compliance with the Standards in force, both national and
regional, as well as these instructions.
Testing has been carried out by a qualied technician, who assumes the entire responsibility to have veried that the plant has
been realised in compliance with the Standard in force, by professionally qualied sta, in compliance with the Standards in
force and to have checked the good functioning of the installed product. Once this has been veried, the After-Sales Centre
will supply all the information for its correct use, lling in and delivering a copy of the document which certies the warranty,
undersigned by the client.
EXTRAFLAME S.p.A. assures that all its products are manufactured with top quality materials and with manufacturing techniques
which guarantee total eciency. If during normal use of the product, defective or badly working particulars should be detected,
the replacement of such particulars will be free of charge, ex dealer who made the sale.

TERRITORIAL EXTENSION OF THE WARRANTY:
Italian territory

VALIDITY
THE WARRANTY IS CONSIDERED VALID ON THE CONDITION THAT:

 The purchaser sends the attached coupon within 8 days from the purchase date, lled-in entirely. The purchase date must

be validated by the possession of a valid scal document issued by the dealer.

 The appliance is installed in compliance with the Standards in force on this subject, the prescriptions contained in the

provided manual and by professionally qualied sta.

 The appliance is used as prescribed in the instructions manual provided with all products.
 The warranty certicate has been lled-in and signed by the customer, validated by the dealer.
 The warranty document, lled-in and accompanied by the purchase scal document issued by the dealer, must be kept

and shown to sta of the EXTRAFLAME S.p.A. Technical After-sales Service in the case of intervention.

THE WARRANTY IS NOT CONSIDERED VALID IN THE FOLLOWING CASES

 The warranty conditions described above have not been respected.
 Installation has not been performed with respect to the Standards in force regarding the provisions described in the

manual/book provided with the appliance.

 Negligence of the customer due to lack of or incorrect maintenance of the product.
 Presence of electric and/or hydraulic plants that do not comply with the standards in force.

 Damages deriving from atmospheric, chemical, electro-chemical agents, improper use of the product, modications and
tampering with the product, inecacy and/or unsuitability of the ue and/or other causes not deriving from the manufacture
of the product.

 Combustion of materials not compliant with the types and quantities indicated in the manual/book supplied

 All damages caused by transport. It is therefore recommended to carefully check the goods on receipt, immediately
informing the dealer of any damage, making a note on the transport document and on the carrier's copy.

 EXTRAFLAME S.p.A. is not liable for any damage that can, directly or indirectly, aect persons, objects and pets as a
consequence of failure to comply with the prescriptions indicated in this manual/book.

28

ENGLISH

ALL PARTICULARS SUBJECT TO NORMAL WEAR ARE NOT COVERED BY WARRANTY:

This category includes:

 The gaskets, all ceramic or toughened glass, coverings and cast iron or Ironker grids, the painted, chrome or gold-plated
details, the majolica, the handles and the electric cables.

 Colour variations, crackles and slight size dierences f the majolica parts are not a reason for claims, as they are natural
features of the materials themselves.

 Parts in refractory material

 Masonry work

 The system particulars for the production of domestic hot water not supplied by EXTRAFLAME S.p.A. (water products only).

 The heat exchanger is excluded from the warranty unless an adequate anti-condensate circuit is realised, which guarantees
a minimum return temperature of the appliance of at least 55°C (only water products).

FURTHER CLAUSES:

The warranty also excludes any calibration or regulation interventions of the product in relation to the type of fuel or the type
of installation.
The warranty is not extended if particulars are replaced.
No compensation will be paid for the time the product is inecient.
This warranty is valid only for the purchaser and cannot be transferred.

RECOMMENDED INSPECTION WITH PAYMENT:

EXTRAFLAME S.p.A. recommends that the functional inspection
of the product is performed by a qualied Technical After-Sales Centre, which will supply all information for correct use.

WARRANTY INTERVENTIONS

The request for intervention must be sent to the dealer or after sales assistance Centre.
The warranty intervention envisions the repair of the appliance without any charge, as provided by the law in force.

LIABILITY

EXTRAFLAME S.p.A. does not grant any compensation for direct or indirect damage caused or depending on the product.

LAW COURT

The Vicenza Law Court is elected as the competent court for any disputes.

31

EXTRAFLAME S.p.A. Via Dell’Artigianato, 12 36030 - MONTECCHIO PRECALCINO (VI) - ITALY

 +39.0445.865911 -  +39.0445.865912 -  info@extraame.it -  www.lanordica-extraame.com

32 004275888 Manuale Utente stufe e Inserti a pellet LCD - 002

Extraame reserves the right to vary the features and data shown in this booklet at any

time and without prior notice, in order to improve its products.

This manual cannot be considered as a contract for third parties.

This document is available at

www.extraame.it/support