Extech Instruments S4500THS User Manual

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ISO 9001:2000 CERTIFIED

Extech Instruments Corporation • 285 Bear Hill Road • Waltham, MA 02451-1064 USA

Phone: 1-781-890-7440 • Fax: 1-781-890-7864 • E-mail: extech@extech.com • Internet: www.extech.com

“Make Mine an Extech!™”

VERSION: 1.0 DATE: JUNE 1, 2005

S4500THS

User Guide

Portable Printing Solutions S4500THS User Guide

TABLE OF CONTENTS

Declares that the Product ..................................................................... iii

Conforms to the following regulation and/or standards: ................. iii

Supplementary Information : .................................................................. iii

Getting Started:

1.1 Unpacking the Printer: ..............................................................................1

1.2 Installing and Charging the Battery Cartridge: ..................................

1.3 Reading the LED Status .............................................................................

1.4 Attaching Belt Loop System: .....................................................................

Loading Supplies:

2.1 Adding Paper/Labels: ..................................................................................6

2.2 Tearing Paper: .............................................................................................

Using the Printer:

3.1 Initial power up and self-test ..................................................................7

3.2 Connecting the Printer ..............................................................................

3.3 Communications: .......................................................................................

3.4 Infrared Communications Mode (IrDA Only) : .......................................

3.5 Bluetooth/802.11b Communications Only : ............................................

3.6 Using the Magnetic Stripe Reader: ........................................................

3.7 Programming Information: .......................................................................

Printer Maintenance

2 4 5

8 10 11 11 11 12

4.1 Cleaning: ....................................................................................................15

4.2 Charging the Printer Battery: ...............................................................

4.3 Verifying Battery Charge State: ...........................................................

4.4 Battery and Safety Information: ...........................................................

4.5 Recycling your Batteries: .......................................................................

4.6 Trouble Shooting: .....................................................................................

4.7 Printer Supplies: ......................................................................................

Specifications:

5.1 Printer Specifications .............................................................................23

5.2 Supply Specifications ...............................................................................

5.3 Regulatory Notes .....................................................................................

15 16 17 17 17 18

23 24

Extech Instruments Corporation 285 Bear Hill Road, Waltham, MA 02451-1064 Phone: 1-877-4-EXTECH (439-8324) Fax: (781) 890-7864 Web site: www.extech.com

S4500THS User Guide Portable Printing Solutions

PROVISIONAL DECLARATION OF CONFORMITY

Name: Extech Instruments Corporation Manufacturer’s Address 285 Bear Hill Road, Waltham, MA 02451, USA Telephone: +1 781 890 7440

DECLARES THAT THE PRODUCT

Product Name: Portable Receipt Printer Model Number: S4500THS; Optionally Containing: 1) Bluetooth™ radio short range OEM

module from connectBlue ab, cB-0701-01; FCC ID PVH 070101.Conforms to R&TTE Directives: 1999/5/EC (EN 300 328-2),

2) EMC Directive 89/336/EEC (EN 301 489-1 and -17); and Low Voltage Directive 73/23/EEC (EN 61131-2)

3) 802.11 Wi-Fi Module

CONFORMS TO THE FOLLOWING REGULATION AND/OR STANDARDS:

FCC: Part 15 Subpart B, Class B CE: EN60950 CE: EN55022 Class B; CE: EN61000-3-2; CE: EN61000-3-3 ; CE: EN50024.

SUPPLEMENTARY INFORMATION :

• The product complies with EMC Directive 89/336/EEC and Low Voltage Directive 73/23/EEC

• The product conforms to ANSI/UL STD 60950 & Certiﬁed to CAN/CSA STD C22.2 No. 60950-00

• CB Certiﬁed

• ETL Listed, control # 3046813

iii

• IEC 68 certiﬁed

• IP54 certiﬁed

Place: Waltham, MA, USA Date: Signature: Antony Revis, General Manager

Extech Instruments Corporation 285 Bear Hill Road, Waltham, MA 02451-1064 Phone: 1-877-4-EXTECH (439-8324) Fax: (781) 890-7864 Web site: www.extech.com

Portable Printing Solutions S4500THS User Guide

GENERAL PRECAUTIONS

• Before using this product be sure to read through this manual. After reading please keep the manual in a safe place for future reference.

• The information contained herein is subject to change without notice of any type.

• Extech is not responsible for any operational results regardless of missing information, errors or any misprinting in this manual.

• Extech is not responsible for problems created as a result of using options and consumables not approved by them.

• This product is designed for servicing at an Authorized Service Center. Other than routine maintenance described in this manual the user should not attempt to repair, service or disassemble this product.

• Incorrect operation, handling or improper operating environments may cause damage or otherwise affect the proper operation of this product. Such actions invalidate the product warranty.

SAFETY

In this manual and on the Printer and accessories we make use of

internationally recognized safety symbols as follows:

Caution! Refer to the explanation in this Manual

Caution! Risk of electric shock

Double Insulation or Reinforced insulation

DC, Direct Current or Voltage

AC+DC, Current or Voltage

Extech Instruments Corporation 285 Bear Hill Road, Waltham, MA 02451-1064 Phone: 1-877-4-EXTECH (439-8324) Fax: (781) 890-7864 Web site: www.extech.com

S4500THS User Guide Portable Printing Solutions

1. GETTING STARTED

1.1 UNPACKING THE PRINTER:

The S4500THS portable printer is a full featured portable receipt printer designed for varied job environments including field service, field sales, hospitality and restaurants, ticketing and many others where point of service receipts are required. The package contains:

 Printer:  Battery Cartridge,  AC input, DC output wall mounted charger (may be USA, European or UK

style plug) for charging the battery inside the printer

 Belt loop system and  Roll of paper supply (already loaded in the printer).

Both cabled and wireless communication is possible.

1.1.1 OVERVIEW:

MCR

LOT

ON OFF

FEED

WITCH

EAD

BATTERY CHARGER CONNECTOR

FIGURE 1

PERATOR CONTROLS

PAPER

AREA

PLATEN

ROLLER

STATUS

NDICATOR

LED

Extech Instruments Corporation 285 Bear Hill Road, Waltham, MA 02451-1064 Phone: 1-877-4-EXTECH (439-8324) Fax: (781) 890-7864 Web site: www.extech.com

Portable Printing Solutions S4500THS User Guide

1.2 INSTALLING AND CHARGING THE BATTERY CARTRIDGE:

 Note: One battery cartridge is included with the printer. Similar to a

cordless phone battery, the printer’s battery must be charged before using it.

Extech batteries must be cycled several times to achieve maximum capacity. To cycle a battery fully charge it and then allow full discharge through normal use in the printer.

1.2.1: INSTALLING THE BATTERY

Note: Refer to Figure 2 below to install the battery pack in the printer.

 Unlock the battery door by sliding the battery door locking tab down  Open the battery door  Insert the battery as shown. The battery side with two contact terminals

should be facing down to make contact with the two spring probes inside the battery compartment.

 Close the battery door.  Lock the battery door by sliding the battery door locking tab up

FIGURE 2 - INSTALLING THE BATTERY CARTRIDGE

Extech Instruments Corporation 285 Bear Hill Road, Waltham, MA 02451-1064 Phone: 1-877-4-EXTECH (439-8324) Fax: (781) 890-7864 Web site: www.extech.com

S4500THS User Guide Portable Printing Solutions

1.2.2 CHARGING THE BATTERY

 Press the On/Off switch until all LED indicators are OFF.  Charge the battery by inserting the wall mounted charger line cord into the

printer jack. Then insert the charger plug into an appropriate wall socket.

 The Yellow/Amber charging LED will illuminate indicating that the battery is

being charged

 The battery will be fast charged and after about 180 minutes the LED will go

off

 To remove the battery cartridge, open the battery door and tip the battery

out of the printer.

 Note: To ensure a full charge do not operate the printer while charging.

 Note: The wall mounted charger is a Class II equipment ( ). Multiple

plug configurations comply with most international standards.

S4500THS

Input Voltage/Current 100-240 VAC/0.5A

Input Frequency

Output Voltage/Current (

47-63 Hz

) 10VDC/1.4A

Note: The wall mounted charger is not supplied with plugs for use in Korea.

Do not use a charger not approved by Extech for use with the S4500THS. Use of an unapproved charger could damage the battery pack or the printer and will void the warranty.

The battery terminals are well recessed inside the printer. Do not allow them to contact conductive material since this may create a short circuit which could cause injury or start a fire.

When using the wall mounted charger ensure the socket outlet is close to the printer and easily accessible during the battery recharging process. Either switch the socket off (if supplied with a socket switch) or pull out the charger from the socket or disconnect the plug from the printer in the event of any problems.

Extech Instruments Corporation 285 Bear Hill Road, Waltham, MA 02451-1064 Phone: 1-877-4-EXTECH (439-8324) Fax: (781) 890-7864 Web site: www.extech.com

Portable Printing Solutions S4500THS User Guide

1.3 READING THE LED STATUS

The illustration below points out the location of the LED indicators described in Table 1.

MCR

BATTERY

COMMUNICATIONS

FIGURE 3 - LED INDICATOR LOCATIONS

This table explains the LED indicator status. Refer to Figure 1 for the locations described for ON/OFF and FEED pushbutton switches and AC adaptor socket.

TABEL 1 - READING THE LED STATUS

LED State Status

Flashing Green, indicates that Power is ON and that the printer is in RS232 or IrDA mode.

Steady GREEN state when communicating with host.

Flashing Blue, indicates that Power is ON and that the printer is in Bluetooth mode.

Steady Blue state during transmit/receive.

Flashing Orange, it indicates the power is ON and that the printer is in 802.11b mode.

Steady Orange state during transmit/receive.

The battery charger is charging the battery at a fast rate. The LED will turn off when the battery is fully charged

The battery voltage is low and needs charging

Communication

Status

LED # 1

Battery

LED # 2

On - Green

On - Blue

On - Orange

On - Yellow

On - Red

Magnetic

Card

Reader

(MCR) Status

LED # 3

On - Green

On - Red

• Indicates that MCR is ready to accept data.

• Indicates that SCR is ready to accept data.

• Steady Red, indicates an MCR/SCR fault condition or a printer error. The printer is not ready to accept data.

• Printer is out-of-paper or Paper door is open.

• Flashing Red, indicates the printhead is hot and printing is paused.

 Note: Refer to the troubleshooting guide to determine error

or fault condition.

Extech Instruments Corporation 285 Bear Hill Road, Waltham, MA 02451-1064 Phone: 1-877-4-EXTECH (439-8324) Fax: (781) 890-7864 Web site: www.extech.com

S4500THS User Guide Portable Printing Solutions

1.4 ATTACHING BELT LOOP SYSTEM:

The belt loop system consists of two parts:

 A knob located on the back part of the printer just above the battery door  A strap with click on connector

To attach the strap to the knob insert the knob located at the bottom of the printer into the slot of the connector. Pull down until you hear a click. The printer is now secure. The loop is then placed over your belt. Allow the printer to hang down to either the left or right hip.

 To release the printer, press in on the two latches on the connector and pull

the knob clear of the slot.

 Note: Do not force or pull the printer from the connector without

pressing in on the two latches

KNOB CONNECTION

RELEASE LATCHES

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Portable Printing Solutions S4500THS User Guide

2. LOADING SUPPLIES

2.1 ADDING PAPER/LABELS:

Open Paper Door

FIGURE 3A

Install Paper Roll

RESS APER DOOR

NLOCK BUTTON

OTE DIRECTION

OF PAPER TRAVEL

The printer can print text, bar codes and graphics on thermal receipt paper. See “Supply Specifications” for the width, thickness requirements and approved vendors. Follow these steps to load printer paper.

 Open the paper door by pressing

the Paper Door Unlock Button on the top cover as indicated in Figure 3A.

 Place the paper supply roll into

the paper supply well. Make sure the paper supply unwinds from the bottom as shown in Figure 3B.

 Position the paper supply

between the print head guides.

PULL

APER ROLL

EADER OUT

OF PRINTER

FIGURE 3B

Close Paper Door

IGURE 3C

PRESS

OWN

APER

OOR

 Make sure some supply (2-3

inches) extends beyond the top of the paper supply well.

 Close the paper door and press

close as shown in Figure 3C.

Extech Instruments Corporation 285 Bear Hill Road, Waltham, MA 02451-1064 Phone: 1-877-4-EXTECH (439-8324) Fax: (781) 890-7864 Web site: www.extech.com

S4500THS User Guide Portable Printing Solutions

2.2 TEARING PAPER:

The printer’s paper door acts as a tear bar. Pull one edge of the paper against the tear bar as indicated, then tear down and across against the tear bar to tear the paper.

 Caution: The tear bar may have sharp edges.  Using the tear bar is the only way to tear the paper.  Pulling up and pulling sideways without using the tear bar can

cause a paper jam due to paper misalignment in the print head mechanism

FIGURE 4: TEARING PAPER

3. USING THE PRINTER

3.1 INITIAL POWER UP AND SELF-TEST

Once the Battery is charged and the paper is loaded perform a self-test:

 Press the <On/Off> switch once. This turns printer on. LED #1 illuminates in

green, blue or orange depending on the mode of communication.

 The printer will stay ON until it is manually tuned OFF.  If the printer is set for infrared communications (IrDA) mode the printer will

stay on all the time. Pressing the <On/Off> switch again will turn the printer off.

 Press the <On/Off> switch to turn the printer off. The LED turns off.  To start the self-test, press and hold the <FEED> switch then press the

<On/Off> switch

 The printer starts to print the self-test message. Release the <FEED> switch.

 Press the <On/Off> or <FEED> switch to cancel the self-test print.

 The first few lines of self-test Figure 5 show the printer firmware version, the

current printer settings (for example IrDA or Serial mode) and a list of any optional or special features installed.

Extech Instruments Corporation 285 Bear Hill Road, Waltham, MA 02451-1064 Phone: 1-877-4-EXTECH (439-8324) Fax: (781) 890-7864 Web site: www.extech.com

Portable Printing Solutions S4500THS User Guide

FIGURE 5 – SAMPLE SELF TEST

FIGURE 6: DIP SWITCH LOCATION

3.2 CONNECTING THE PRINTER

 The S4500THS printer supports Serial RS232 and IrDA compatible infrared

communication interfaces. Radio frequency (RF) Bluetooth communication is available as an optional feature as well as 802.11b interface.

 Serial, IrDA, Bluetooth and 802.11b communication settings can be changed

via a DIP switch located on the control card.

 The DIP switch is located inside the battery compartment as illustrated

above indicating the location of this switch. Figure 6 shows the DIP switch location.

 The functions assigned to these switches are shown in Table 2.  If the Serial interface is selected, the communication Parameters, Baud rate,

Data Bit and Parity must be set.

 Note: Optional serial cable is available for Serial RS232 communication

(part # 5892RJD9).

 Printer drivers for Windows 95/98/NT/2000 and XP are available from Extech.  Printer CE print Control utility is available from Extech for

Windows CE devices.

 Printboy Print Utility from Bachmann Software or PalmPrint Utility, from

StevensCreek, are recommended for Palm Pilot devices

Extech Instruments Corporation 285 Bear Hill Road, Waltham, MA 02451-1064 Phone: 1-877-4-EXTECH (439-8324) Fax: (781) 890-7864 Web site: www.extech.com

S4500THS User Guide Portable Printing Solutions

3.2.2 SETTING DIP SWITCHES

EXAMPLE: DIP SWITCH #1 SHOWN IN ON POSITION

 Note: Be careful when changing dip switch settings. Carefully use a

pointer on the dip switch you are going to change. DO NOT use a screw driver or apply excessive force.

3.2.3 DIP SWITCH FUNCTIONS

 Note: (Developer’s refer to Programming Manual for more information)

Dip Switch Function Switch Switch Switch LED Indication

1 & 2 Communication Interface SW1 SW2

RS 232 Off Off Flashing Green

IrDA On Off Flashing Green

Bluetooth Off On Flashing Blue

802.11b On On Flashing Orange

3, 4 & 5 Baud Rate SW3 SW4 SW5

115200 Off Off Off

57600 On Off Off

38400 Off On Off

19200 On On Off

14400 Off Off On

9600 On Off On

2400 Off On On

1200 On On On

6 Parity Bit SW6

Parity Enabled On

Parity Disabled

7 Odd/Even SW7

Odd Parity On

Even Parity

8 Auto Power Save SW8

Power save disabled On

Power save enabled

Off

TABLE 2 – DIP SWITCH SETTING

Please note: In order for changes to the dip switch configuration to take effect, the printer power

must be reset. This action occurs automatically when the battery is removed to gain access to the dip switches.

Extech Instruments Corporation 285 Bear Hill Road, Waltham, MA 02451-1064 Phone: 1-877-4-EXTECH (439-8324) Fax: (781) 890-7864 Web site: www.extech.com

Portable Printing Solutions S4500THS User Guide

3.3 COMMUNICATIONS:

The S4500THS Printer is able to support two modes of communication simultaneously – Either RS232 and IrDA (If Dip switch # 1 is ON) or RS232 and 802.11b or Bluetooth (If Dip switch # 1 is OFF and Dip Switch # 2 is ON). Dip Switch # 2 is used to control the RS232 Port. If the Switch is turned ON the RS232 port is disabled and if it is turned OFF the RS232 Port is enabled. If RS232 interface is not required, disabling the port will save battery power. Bluetooth or 802.11b RF communication is available if optional daughter boards are installed (802.11b). The printer can have either Bluetooth or

802.11b enabled but not both of them at the same time.

3.3.1 SERIAL COMMUNICATIONS SPECIFICATION:

 The RS232C Interface signals for the S4500THS Series printers are

terminated on a 6 PIN RJ type data connector located on the side of the printer.

 Six connections are provided from the Serial Interface to the host computer.

The TABLE 3 below lists the Serial Interface signals and pin outs on the RJ connector and the connector pin locations are shown in FIGURE 7.

 A minimum of two connections are required for operation:

RXD – pin 3 and Common – pin 1

 The communication Parameters: Baud rate, Data Bit and Parity must be set

same as the host device settings.

RJ DATA CONNECTOR SHOWING PIN

UMBER LOCATIONS

FRONT VIEW

FIGURE 7 - RJ DATA CONNECTOR

RJ25 Connector

Pin Number

3 RS232 from Host (INPUT) RXD

2 RS232 from Printer (OUTPUT) TXD

6 Request to send from Host (INPUT) RTS

4 Clear to from Printer (OUTPUT) CTS

1,5 Logic common COM

Functional Description Signal Name

TABLE 3 - 4500THS PRINTERS' SERIAL RS232C INTERFACE SIGNALS

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S4500THS User Guide Portable Printing Solutions

3.4 INFRARED COMMUNICATIONS MODE (IRDA ONLY) :

 Dip Switch # 1 must be in the <ON> position.  The printer can be powered up by pressing the power <On/Off> switch  If no IrDA connection is made, the printer will automatically power down to

a lower power level to conserve battery life. It will remain in a “sleep” mode until an IrDA connection is made, at which time the printer will “wake” up and print the requested data

 Pressing the power switch again will turn the printer <OFF>.

3.5 BLUETOOTH/802.11B COMMUNICATIONS ONLY :

 Bluetooth operation: Dip Switch #1 must be in the OFF position. Dip Switch #

2 must be in the ON position.

 802.11b operation: Dip Switch #1 and #2 must be in the ON position.

 Note: Adjust baud rate settings to match those of the BT or 802.11b

module in your computing device

 The printer can be powered up by pressing the power <On/Off> switch  Pressing the power <On/Off> switch again will turn the printer <OFF>.

 Note: It is necessary for the mobile computing device you are using

to discover the printer. Refer to the instructions provided by the systems integrator.

 Note: Systems Integrators: Refer to the Bluetooth manual provided with

your mobile computer and the Bluetooth section of the Developer’s Manual/802.11b Application Note available for this printer.

3.6 USING THE MAGNETIC STRIPE READER:

 The Magnetic Card Reader is a factory-installed option. This option requires

special application software to read and process cards with a magnetic stripe, such as credit cards or driver’s license

 Note: Refer to the Figure 8 if your printer is equipped with the optional

magnetic stripe reader

 Quickly swipe the card through the reader either left to right or right to

left. The magnetic stripe must be facing toward the paper supply door as indicated below while it is passed through the reader

 Refer to Table 4 for the description of the LED indicator Status.

LED indicator State Status

Green

Red ON Error reading card’s data

OFF Card not ready to be swiped

Ready/waiting for card to be swiped Good swipe - Card data read

TABLE 4 - MAGNETIC CARD LED INDICATOR

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Portable Printing Solutions S4500THS User Guide

FIGURE 8: USING THE MAGNETIC CARD READER

3.7 PROGRAMMING INFORMATION:

This section lists the printer control commands strings.

 System Developers: Please refer to S4500THS programmer’s manual

for further details.

 Other features may be available and are described in the programmer’s manual

3.7.1 ASCII CONTROL CHARACTERS:

Character Hex/Dec CONTROL ACTION

EOT 04/04 End Of Text

BS 08/08 Back Space

HT 09/09 Horizontal Tab

LF 0A/10 Line Feed

VT 0B/11 Vertical Tab

FF 0C/12 Form Feed

CR 0D/13 Carriage Return

SO 0E/14 Shift Out

SI 0F/15 Shift In

XON 11/17 Transmitter On

AUXON 12/18 Printer on

XOFF 13/19 Printer receiver is off

NORM 14/20 Return to default 42 column mode

AUXOFF 15/21 Printer to Host: printer is off

CANCEL 18/24 Cancel and reset printer BUFFER

ESC 1B/27 Escape

EXTEND 1C/28 Extended print

EXTEND OFF

1D/29 Extended print off/Normal print

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S4500THS User Guide Portable Printing Solutions

3.7.2 PRINTER FONT COMMANDS – COURIER CHARACTER SET:

Font Name Character size (W x H) Command String

24 CPI normal 8x23 ESC+'k'+'5'

21 CPI normal

19 CPI normal

16 CPI normal

12 CPI normal

13 CPI rotated

3.7.3 PRINTER FONT COMMANDS:

Command String Printer Action

ESC - ‘F’ – 1 Selects International character set

ESC - ‘F’ – 2 Selects PC Line Draw character set

ESC - ‘U’ - ‘1’ Enable emphasized print.

ESC - ‘U’ - ‘0’ Disable emphasized print.

3.7.4 PRINTER GRAPHIC COMMANDS:

9x23 ESC+'k'+'4'

10x23 ESC+'k'+'3'

12x23 ESC+'k'+'2'

16x23 ESC+'k'+'1'

14x16 ESC+'k'+'0'

Command String Printer Action

ESC - ‘a’ – n Select dot line spacing between printed lines.

ESC - ‘J’ – n Graphic Line Feed command

ESC - ‘P’ - ‘#’ Select Online mode, characters printed as received.

ESC - ‘P’ - ‘$’ Select Buffer mode, characters are printed on (^ D)

ESC - ‘V’ - n1 – n2 8-bit Graphic command

ESC - ‘v’ - n1 – n2 RLE Compressed Graphic command

3.7.5 MAGNETIC CARD READER CONTROL COMMANDS:

Command String Printer Action

ESC - ‘M’ - ‘nnm’ - Cr Select MCR with (nn) auto timeout

ESC – ‘C’ Cancel MCR read process

3.7.5.1 SMART CARD READER CONTROL COMMANDS (WHEN SCR IS INSTALLED):

Command String Printer Action

ESC - ‘M’ - ‘nn’ - ‘7’- Cr Select SCR in direct mode with Serial RS232.

(nn) is the auto timeout of the SCR.

ESC - ‘M’ - ‘nn’ - ‘8’- Cr Select SCR in PassThru mode with BT/802.11 or IrDA on.

(nn) is the auto timeout of the SCR.

Extech Instruments Corporation 285 Bear Hill Road, Waltham, MA 02451-1064 Phone: 1-877-4-EXTECH (439-8324) Fax: (781) 890-7864 Web site: www.extech.com

Portable Printing Solutions S4500THS User Guide

3.7.6 GRAPHIC LOGO AND BAR CODE COMMANDS:

Command String Printer Action

ESC – L – G – n Prepare printer to load image:

ESC – G - 0x0FF Loading Logo Complete:

ESC – L – g – n Print stored logo image:

ESC - 'z' - n1 – n2 - L - [data] Print Bar Code without visible text

ESC - 'Z' - n1 – n2 - L - [data] Print Bar Code with visible text

ESC - ‘Q’ - ‘J’ – n Reverse Dot Feed

ESC - ‘Q’ - ‘Q’ – n Set Out of Paper Sensitivity

ESC - ‘Q’ - ‘F’ – m Set Forward Black Mark Seek

ESC - ‘Q’ - ‘B’ – m Reverse Black Mark Seek

3.7.7 PRINTER SUPERVISORY AND CONTROL COMMANDS:

Command String Printer Action

^V Buffer, power timer & battery status:

^B Buffer status

ESC - ‘P’ –‘^’ Print Battery Voltage

ESC – ‘M’ - ‘000’ - Cr Disable the power down timer

ESC - ‘M’ - ‘nn0’ - Cr Sets the power down timer to nn seconds

ESC – ‘M’ - ‘C’ Reset Auto power down to 20 seconds

ESC – ‘P’ – ‘( ‘ Firmware version query

ESC – ‘ P’ - ‘)’ Hardware model query:

ESC – ‘ P’ - ‘+’ or ‘-‘ Enable or Disable EOT printer response

RESIDENT CHARACTER SETS (CHARACTERS 32 THROUGH 255):

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S4500THS User Guide Portable Printing Solutions

4. PRINTER MAINTENANCE

4.1 CLEANING:

You may need to clean the print head and platen roller after printing a number of rolls of paper, whenever you load new supplies or when you see voids in the printout.

Caution: Do not use sharp objects to clean the print head. This may

damage the printer and require service.

 Open the paper door by pressing the Paper Door Unlock Button on the top

cover as shown in Figure 3A. The paper supply door will pop up.

 Remove the paper roll.  Moisten a cotton swab with isopropyl alcohol and clean the print head  Clean the platen roller with a dry cloth or small brush

 Note: You can also use another cotton swab moistened with isopropyl alcohol.

Turn the platen roller with your finger and run the cotton swab or dry cloth across it. Make sure the platen roller is clean all the way around.

 Moisten another cotton swab with isopropyl alcohol. Rub the swab across

the black mark sensor to remove any build-up

 Moisten another cotton swab and rub the swab across the tear bar to

remove any build-up

 Note: You may experience dust build-up depending on the environment and the quality of the

paper supply you use. If this occurs, use a can of compressed air to blow dust and paper debris out of the printer.

4.2 CHARGING THE PRINTER BATTERY:

The printer battery is charged using the wall mounted charger provided. Follow these steps to charge the battery pack.

 Note: Maker sure the printer and all LED’s are OFF before charging battery.

 Plug the charger into an appropriate wall socket; then plug the charger line

cord into the adapter jack on the side of the printer (see Figure 1)

 The yellow CHARGE LED will illuminate, to indicate battery is charging.  The Charge LED turns off when battery cartridge is fully charged. It takes

about 180 minutes to fast charge the battery cartridge

 To insure full charge, printer should not be operated while the battery is charging.

4.2.1 IMPORTANT NOTES ON CHARGING BATTERIES

 The model S4500THS printers require an adaptor output of 10VDC/1.4A.

 The battery Fast-charge is initiated each time the power adapter is connected to the printer  The fast-charge controller checks the battery’s voltage and temperature, before the start of the

fast recharge process. If the battery voltage or the temperature is outside of the fast-charge limits, the charger defaults to trickle charge at C/10 or 70 mA rate

 Optional external battery chargers are available for Extech batteries.

Extech Instruments Corporation 285 Bear Hill Road, Waltham, MA 02451-1064 Phone: 1-877-4-EXTECH (439-8324) Fax: (781) 890-7864 Web site: www.extech.com

Portable Printing Solutions S4500THS User Guide

4.2.2 IMPORTANT NOTES ON REPLACING BATTERIES

 Check for the correct Extech part number for the battery and only order that

part for your new battery

Caution: Risk of explosion if battery is replaced by an incorrect type.

Caution: Dispose of used batteries according to instructions in Section 4.5.

4.3 VERIFYING BATTERY CHARGE STATE:

It is strongly recommended testing your printer before returning to Extech. Follow these steps to identify and correct any battery power problem that may be encountered. These will help to identify that the fault is with the printer and not some other part of your system.

 To test the AC adaptor use a multi-meter and measure the output. Output

should be 10VDC

 Press the <ON/OFF> switch and wait until all LED’s are off  Insert the AC adaptor plug into the printer. If the amber LED goes on, the

battery is not fully charged but the charging circuit is functioning.

 The AC power portion of the circuit appears ok

 Disconnect the AC Adapter once the battery has charged for

approximately 5 minutes.

 Press and hold the <FEED> switch, then press and release the <ON/OFF>

switch. The printer will print a “self test” receipt

 If the self test receipt is printed, the DC power is ok

 Press <ON/OFF> switch and wait until all LED’s are off  Plug the AC adaptor into the printer. Press <ON>; the green LED is

illuminated when in RS232 mode and after approximately 1

/2 minutes, the

LED should go off.

 If the amber LED is on, this will continue on through this test indicating that

the battery is accepting a charge and that the charge circuit is ok. At the end of a 180 minute charge cycle the amber LED will go off.

STATUS

NDICATOR

LED

ON/OFF

FEED

WITCH

Extech Instruments Corporation 285 Bear Hill Road, Waltham, MA 02451-1064 Phone: 1-877-4-EXTECH (439-8324) Fax: (781) 890-7864 Web site: www.extech.com

BATTERY CHARGER CONNECTOR

S4500THS User Guide Portable Printing Solutions

4.4 BATTERY AND SAFETY INFORMATION:

The printer is powered by a 7.4V Li-Ion battery cartridge.

 Charging time in the printer is approximately 3.0 hours.  Take the battery out of printer if storing the printer for long periods of time.  The battery storage temperature is 40°F to 104°F (4°C to 40°C). Do not store

a fully charged battery at temperatures greater than 104°F (40°C) for long periods of time – the battery may permanently lose charge capacity.

 Be sure to use a fully charged battery before long or battery intensive

printing sessions. Certain operations (for example, printing receipts with a lot of bar codes and graphics) drain the battery more quickly than others.

 Dispose according to your local regulations. Do not throw in trash.

Caution: Do not disassemble, short circuit, heat above 80°C, or

incinerate. The battery may explode.

 The recommended temperature for charging is between 68°F (20°C) to

77°F (25°C).

4.5 RECYCLING YOUR BATTERIES:

The Rechargeable Battery Recycling Corporation (RBRC) is a non-profit organization created to promote recycling of rechargeable batteries. For more information about how to recycle batteries in your area, visit www. rbrc.org.

4.6 TROUBLE SHOOTING:

Problem Action

Does not feed paper or has a paper jam

Does not print • Check or replace the printer’s battery

Light printing • Check or recharge the battery

Voids in printing • Clean the print head following the cleaning

Red (Error) LED on • Check that paper roll is not out and paper door is closed.

• Remove any jammed supply

• Reload paper supply.

• Make sure the paper supply is loaded correctly, not backwards.

• Verify communication between the host device and the printer by disconnecting the communication cable and performing a printer self test.

• Adjust the print contrast through print application.

instruction listed in Cleaning section.

• Error reading MCR.

• After extended printing, print head may be hot; printer will pause before resuming printing.

If the problem is not identified following above trouble shooting guide, contact Extech Technical Support. Support numbers and Email addresses are listed at www.Extech.com.

Other than routine cleaning and other maintenance described in Section 4, the printer is not intended to be serviced by the user. It must be returned to an authorized service center. Under no circumstances should the user attempt to take the printer apart.

Extech Instruments Corporation 285 Bear Hill Road, Waltham, MA 02451-1064 Phone: 1-877-4-EXTECH (439-8324) Fax: (781) 890-7864 Web site: www.extech.com

Portable Printing Solutions S4500THS User Guide

4.7 PRINTER SUPPLIES:

Part Number Description

757064 S4500THS Thermal paper pack

(4" / 100', 5 rolls)

78628I1 S4500THS PKG 120v

(US Plug)

78628I2 S4500THS PKG 220v

(EURO Plug)

78628I4 S4500THS PKG 120v

(UK Plug)

78628I1R S4500THS MCR PKG 120v

(US Plug)

7A1000014 Li-Ion Battery Cartridge:

7.4VDC – 2200 mAH

157120 Battery charger adapter

Input 120VAC/Output 10VDC @ 1.4A (US Plug)

157220 Battery charger adapter

Input 220VAC/ Output 10VDC @ 1.4A (Euro Plug)

157240 Battery charger adapter

Input 240VAC/ Output 10VDC @ 1.4A (UK Plug)

S4500THS User’s Guide

S4500THS Programmer’s Guide

Windows 95/98/NT/2000/ Drivers

Windows CE print Utility

Palm Pilot print Utility

S4500THSUG

S4500THSPG

Available from Extech Email:

printers@extech.com

Download

http://www.fieldsoftware.com/PrinterCE.htm

Download

http://www.stevenscreek.com/pilot/dodownload.html

756998 Belt Loop System

5892RJD9 Serial Data Cable – RJ to DB9 PC compatible

Extech Instruments Corporation 285 Bear Hill Road, Waltham, MA 02451-1064 Phone: 1-877-4-EXTECH (439-8324) Fax: (781) 890-7864 Web site: www.extech.com

S4500THS User Guide Portable Printing Solutions

5 SPECIFICATIONS

5.1 PRINTER SPECIFICATIONS:

Height 2.5 inches (64mm)

Width 6.5 inches (167mm)

Length 7.5 inches (192mm)

Weight: w/battery & supply 1.8 lbs. (850g)

Shipping weight: 3.3 lbs. (1.5kg)

Power 7.4 V Li-Ion battery

Operating Temp. Limits: 14 to 122°F (-10 to 50°C)

Storage Temp. Limits: -4 to 140°F (-20C to 60°C)

Operating Humidity Limits: 20% to 85% non-condensing

Storage Humidity Limits: 5% to 95% non-condensing

Print Width: 4 inches wide (104mm)

203 dpi (8 dots per mm)

Printing Method: Thermal Direct

Print Speed: Up to 3.0 inches/sec. @ 7.2v to ph.

Supported Fonts: (Bitmap)

Supported Bar Codes: Codabar, Code 39, UCC/EAN – 128, UPC/EAN/JAN,

Memory: 2M Flash

Charging Time: Approximately 180 minutes

Communications: RS-232, IrDA, Bluetooth, 802.11b

Print Ratio: 25% black maximum/sq.in.

Standard (normal and bold) Large (normal) Reduced (normal and bold) Large rotated.

Interleaved 2 of 5, Code 128

768K SRAM — (256K int. – 512K ext.)

5.2 SUPPLY SPECIFICATIONS:

Supplies: Thermal direct receipt paper

Supply Thickness: 2.2 to 3.5 mils (receipt paper)

Supply Width: 4.33 inches (110mm)

Supply Length: 1 roll of receipt paper is ~100 ft. (30km.)

Supply Sensing: Black mark (on face of supply)

Paper roll diameter: Outside: 2.0 inches (51 mm)

Inside: 0.40 inches (10 mm)

Approved Vendors Kansaki: P300, P310, P350, P354, P390, P530UV, TO281CA,

OP200, TO381N, F180, F380, F550 Jujo: TF-50KS-E2C Honshu: FH65BV-3

Extech Instruments Corporation 285 Bear Hill Road, Waltham, MA 02451-1064 Phone: 1-877-4-EXTECH (439-8324) Fax: (781) 890-7864 Web site: www.extech.com

Portable Printing Solutions S4500THS User Guide

5.3 REGULATORY NOTES:

5.3.1 FCC PART 15 CLASS B

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

 Reorient or relocate the receiving antenna.  Increase the separation between the equipment and the receiver.  Connect the equipment to an outlet on a circuit different from that to which

the receiver is connected.

 Consult the dealer or an experienced radio/TV technician for help.

Note: For Bluetooth equipped printers please note:

 The printer contains an OEM Serial Port Adapter from connectBlue with

FCC ID: PVH070101. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

(1) this device may not cause harmful interference, (2) this device must accept any interference received, including interference that may cause

undesired operation.”

5.3.2 WARRANTY:

This printer is warranted by Extech Data Systems to be free of defects in parts and workmanship for a period of one year from date of shipment. This warranty does not apply to defects resulting from action of the user such as misuse, improper wiring, operation outside of speciﬁcation, improper maintenance or repair, or unauthorized modiﬁcation. Extech speciﬁcally disclaims any implied warranties of merchantability or ﬁtness for a speciﬁc purpose and will not be liable for any direct, indirect, special, incidental or consequential damages. Extech’s total liability is limited to the repair or replacement of the product. The warranty set forth above is inclusive and no other warranty, whether written or oral is expressed or implied.

5.3.3 WARRANTY AND/OR REPAIR SERVICE:

A Return Authorization number must be issued before a unit is returned to Extech for repair. Once a unit has been properly returned to Extech (Note: The customer is responsible for ensuring proper packing to prevent damage in transit as well as the shipping costs back to Extech), it will be repaired (estimates are provided ﬁrst if the repair cost is estimated above $100.00) and returned via UPS ground. The customer may elect a faster mode of transport at their cost.

Extech Instruments Corporation 285 Bear Hill Road, Waltham, MA 02451-1064 Phone: 1-877-4-EXTECH (439-8324) Fax: (781) 890-7864 Web site: www.extech.com

Extech Instruments S4500THS User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual