Extech Instruments S3500THS, S3500T User Manual

S3500T AND

S3500THS

USER

GUIDE

VERSION: 5.0 DATE: March 2004

Page 1

Table of Contents

Getting Started:

Declaration of Conformity 3
General Precautions 4
Safety Note 4

1.1 Unpacking the printer 5

1.2 Installing and Charging the Battery 5

1.3 Reading the LED Status 7

1.4 Attaching Belt Loop System 8

Loading Supplies:

2.1 Adding Paper/Labels 8

2.2 Tearing Paper Supply 9

Using the Printer:

3.1 Initial power up and self-test 10

3.2 Connecting the Printer 11

3.3 Communications: Serial RS232C 13

3.4 Communications: IrDA 14

3.5 Communications: Bluetooth 14

3.6 Using the Magnetic Card Reader 14

3.7 Programming information 15

Printer Maintenance

4.1 Cleaning 18

4.2 Charging the Printer Battery 18

4.3 Verifying Battery Charge State 19

4.4 Battery and Safety Information 19

4.5 Recycling your Batteries 20

4.6 Trouble Shooting 20

4.7 Printer Supplies 21

Specifications:

5.1 Printer Specifications 22

5.2 Supply Specifications 22

5.3 Regulatory Notes 23

Page 2

Declaration of Conformity

Name: Extech Instruments Corporation
Manufacturer’s Address 285 Bear Hill Road, Waltham, MA 02451, USA

Telephone: [phone]

Declares that the Product

Product Name: Portable Receipt Printer

Model Number: S3500THS;

S3500T

Optionally Containing:

Conforms to the following

regulation and/or standards:

Supplementary Information : • The product complies with EMC Directive

Place: Waltham, MA, USA

Date: August, 2003

Signature:

Bluetooth™ radio short range OEM module from
connectBlue ab, cB-0701-01; FCC ID PVH 070101.
Conforms to R&TTE Directives: 1999/5/EC (EN 300 328-

2), EMC Directive 89/336/EEC (EN 301 489-1 and -17); and
Low Voltage Directive 73/23/EEC (EN 61131-2)

FCC: Part 15 Subpart B, Class B
CE: EN60950

CE: EN55022 Class B;
CE: EN61000-3-2;
CE: EN61000-3-3 ;
CE: EN50024.

89/336/EEC and Low Voltage Directive
73/23/EEC

• The product conforms to ANSI/UL STD 60950 &

Certified to CAN/CSA STD C22.2 No. 60950-00

• CB Certified

• ETL Listed, control # 3046813

• The product is IEC 68 certified

Antony Revis

Antony Revis, General Manager

Page 3

General Precautions

• Before using this product be sure to read through this manual. After reading please

keep the manual in a safe place for future reference.

• The information contained herein is subject to change without notice of any type.

• Extech is not responsible for any operational results regardless of missing

information, errors or any misprinting in this manual.

• Extech is not responsible for problems created as a result of using options and

consumables not approved by them.

• This product is designed for servicing at an Authorized Service Center. Other than

routine maintenance described in this manual the user should not attempt to repair,
service or disassemble this product.

• Incorrect operation, handling or improper operating environments may cause

damage or otherwise affect the proper operation of this product. Such actions
invalidate the product warranty.

Safety

In this manual and on the Printer and accessories we make use of
internationally recognized safety symbols as follows:

!

Caution! Refer to the explanation in this Manual

Caution! Risk of electric shock

Double Insulation or Reinforced insulation

DC, Direct Current or Voltage

AC+DC, Current or Voltage

Page 4

1. Getting Started

1.1 Unpacking the Printer:

The S3500THS and S3500T portable printers are full featured portable receipt
printers designed for varied job environments including field service, field sales,
hospitality and restaurants, ticketing an d many others where point of service
receipts are required. The package contains:

 printer:
 battery cartridge,
 AC input, DC output wall mounted charger (may be USA, European or UK

style plug) for charging the battery inside the printer

 belt loop system and
 roll of paper supply (already loaded in the printer).

Both cabled and wireless communication is possible.

1.2 Installing and Charging the Battery Cartridge:

Note: One battery cartridge is included with the printer. Similar to a
cordless phone battery, the printer’s battery must be charged before using
it.

Extech batteries must be cycled several times to achieve maximum
capacity. To cycle a battery fully charge it and then allow full

!

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discharge through normal use in the printer.

Note: Refer to Figure 1 below to install the battery pack in the

printer.

 Unlock the battery door by sliding down the battery door locking tabs
 Open the battery door
 Insert the battery as shown. The end with three contact terminals is inserted

first

 Close the battery door
 Lock the battery door by sliding up the battery door locking tabs
 To remove the battery cartridge, open the battery door and tip the battery

out of the printer.

Page 5

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 Charge the battery by inserting the wall mounted charger line cord into the

printer jack (Refer to Figure 3 for location of the jack on the printer). Then
insert the charger plug into an appropriate wall socket.

 The Yellow/Amber charging LED will illuminate indicating that the battery is

being charged

 The battery will be fast charged and after about 100 minutes the LED will go

off

 To remove the battery cartridge, open the battery door and tip the battery

out of the printer

Note: To ensure a full charge do not operate the printer while charging.
Note: Different output rated wall mounted chargers are required for each

.

printer as noted below. The adapters are Class II equipment (
Multiple plug configurations comply with most international standards.

S3500T S3500THS
Input Voltage/Current 100-240 VAC/0.5A 100-240 VAC/0.5A
Input Frequency 47-63 Hz 47-63 Hz

Output Voltage/Current

)

(

Note: These wall mounted chargers are not supplied with plugs for use in Korea.

)

.

10VDC/1A 13.6VDC/1A

Page 6

Do not use a charger not approved by Extech for use with the

!
!

!

S3500ThS or S3500T series. Use of an unapproved charger could
damage the battery pack or the printer and will void the warranty.
The battery terminals are well recessed inside the printer. Do not
allow them to contact conductive material since this may create a
short circuit which could cause injury or start a fire.
When using the wall mounted charger ensure the socket outlet is close
to the printer and easily accessible during the battery recharging
process. Either switch the socket off (if supplied with a socket switch)
or pull out the charger from the socket or disconn ect the plug from the
printer in the event of any problems.

1.3 Reading the LED Status:

This table explains the LED indicator status. Refer to Figure 1 for the locations
described for ON/OFF and FEED pushbutton switches and AC adaptor socket

.

LED Indicator State Status

Green ON  Green --- Printer is on and

ready to receive data.

Pressing the <On/Off> switch will

turn the printer on and illuminate
the Green LED. After approximately
20 seconds, if no instructions are
sent, the printer will automatically
turn off to conserve battery life.

In IrDA mode, the printer will stay

on all the time. Pressing the
<On/Off> switch again will turn the
printer off.

Yellow ON Yellow --- The battery charger is

charging the battery at a fast rate.
If the battery is below 5V, the
battery is being “trickle” charged
until the battery voltage reaches
5V, and then the fast charge rate is
started. The LED will turn off when
the battery is fully charged.

Green and Red ON  Green --- Indicates that MCR is

ready to accept data.

 Red --- Indicates a fault

condition or a printer error. The
printer is not ready to accept

data.
Note: Refer to the troubleshooting
guide to determine error or fault
condition.

Table 1 - Reading the LED Status

Page 7