Extech Instruments APEX 4 User Manual

APEX 4

User’s Guide

Rev

1.0

1

Revision:

1.08/3

/200

9

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X

44U

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APEX 4

User’s Guide

Rev

1.0

2

Table of Contents

Declaration of Conformity

................................

....................

3

General Precautions

................................

............................

4

Safety

................................

..................

4

1. Getting Started

................................

5

1.1 Unpacking the Printer

................................

.............................

5

1.2

Installing

and Charging the Battery Cartridge

................................

..............................

6

1.3 Reading the LED Status

................................

...........................

8

1.4 Attaching Belt Loop System

................................

....................

11

2. Loading Supplies

................................

...........................

12

2.1 Adding Paper/Labels

................................

..............................

12

2.2 Tearing Paper

................................

.......

13

3. Using the Printer

................................

...........................

14

3.1 Initial power up and self

-

test

................................

...................

14

3.2 Connecting the Printer

................................

...........................

14

3.3

Communications

................................

...173.4 USB Communication (USB)

................................

.....................

17

3.5 Bluetooth Communications

................................

.....................

18

3.6

802.11 Communications (Option)

................................

............

18

3.7 Serial RS232 (Option)

................................

............................

18

3.7 Magnetic Stripe Reader (Option)

................................

..............

19

4. Printer Maintenance

................................

......................

20

4.1 Print Head Cleaning Instructions

................................

..............

20

4.2 Charging the Printer Battery

................................

...................

20

4.3 Verifying Battery Charge State

................................

................

21

4.4 Battery and Safety Information

................................

...............

22

4.5 Recycling Batteries

................................

22

4.6 Trouble Shooting

................................

...234.7 Printer Supplies

................................

.....

24

5. Specifications

................................

25

5.1 Printer Sp

ecifications (subject to change without notice)

................................

.............

25

5.2 Supply Specifications

................................

.............................

26

5.3 Regulatory Notes

................................

...

27

6. Customer Support

................................

..........................

28

6.1 Online T

echnical Assistance

................................

.....................

28

6.2 Technical Support Request

................................

......................

28

APEX 4

User’s Guide

Rev

1.0

3

Declaration of Conformity

Name

Extech Instruments Corporation

Manufacturer’s Address

285 Bear Hill Road, Waltham, MA 02451, USA

Telephone: +1 781 890 7440

Declares that the Product

Product Name:

Portable Receipt Printer

Model Number:

APEX

4

Optionally Containing:

1) Bluetooth™ radio short range OEM module

from connectBlue ab, cB

-

0701

-

01; FCC ID PVH

070101.Conforms to R&TTE Directives:

1999/5/EC (EN 300 328

-

2),

2) EMC Directive 89/

336/EEC (EN 301 489

-

1 and

-

17);and Low Voltage Directive 73/23/EEC (EN

61131

-

2)

3) 802.11 Wi

-

Fi Module

Conforms to the following

regulation and/or standards:

FCC: Part 15 Subpart B, Class B

CE: EN60950

CE: EN55022 Class B;

CE: EN61000

-3-2;CE:

EN61000

-3-3;

CE: EN50024

Supplementary Information

:The product complies with EMC Directive

89/336/EEC and Low Voltage Directive

73/23/EEC



The product conforms to ANSI/UL STD 60950

& Certified to CAN/CSA STD C22.2 No. 60950

-

00CB Certified



ETL Listed,

control #

3046813

Place:

Waltham, MA, USA

Date:

February

,

200

9

Signature:

Antony Revis

Antony Revis, General Manager

APEX 4

User’s Guide

Rev

1.0

4

General Precautions



Before using this product be sure to read through this manual. After reading

,

please keep the

manual in a safe place for future reference.



The information contained herein is subject to change without notice of any type.



Extech is not responsible for any operational results regardless of missing information, errors

or any misprinting in this manual

.Extech is not responsible for problems created as a result of using options and consumables

not approved by them.



This product is designed for servicing at an Authorized Service Center. Other than routine

maintenance described in this manual

,

the user sh

ould not attempt to repair service or

disassemble this product.



Incorrect operation, handling

,

improper

supplies and

operating environments may cause

damage or otherwise affect the proper operation of this product. Such actions invalidate the

product warra

nty.

Safety

In this manual and on the Printer and

A

ccessories we make use of internationally recognized safety symbols as

follows:

Caution! Refer to the explanation in this Manual

Caution! Risk of electric shock

Double Insulation or Reinforced

I

nsulation

DC, Direct Current or Voltage

AC+DC, Current or Voltage

APEX 4

User’s Guide

Rev

1.0

5

1. Getting Started

1.1 Unpacking the Printer

The

APEX 4

po

rtable printer

is a

full featured portable receipt printer designed for varied job

environments including field service, field sales, hospitality and restaurants, ticketing and many

others where point of service receipts are required. The package contains:



Printer



Battery C

artridge



Universal Adapter

(USA,

UK,

European

and Australian

plug

s

) for charging the battery inside

the printer



Shoulder Strap with Quick Clip



Roll of

P

aper

S

upply (already loaded in the printer)



Print Head Cleaning Pen

Both cabled and wireless

communication is possible.

Figure 1

shows an overview of the

APEX 4

printer.

OVERVIEW

FIGURE 1: PRINTER OV

ERVIEW

APEX 4

User’s Guide

Rev

1.0

6

1.2 Installing and Charging the Battery Cartridge

Note:

One battery cartridge is included with the printer. Similar to a cordless phone

b

attery, the

printer’s battery must be charged before using it.

For optimal performance, we recommend

charging t

he battery

twice

before initial use.

Charge the battery for 3

hours; disconnect power

adaptor

, reconnect and charge again.

After initial charge, charge battery

for

180 minutes

whenever the low battery indicator comes on or as directed by your IT team.

Extech batteries must be cycled several times to achieve

maximum capacity.

To cycle a battery

,

fully charge it and then allow full discharge through normal

use in the printer.

1.2.1: Installing the battery

Note: Refer to

Figure 2

below to install the battery pack in the printer.



U

nlock the battery door by sliding the battery door locking tab

up.Open the battery door

to an angle of about 90 degrees

. Do not force open.



Insert the battery as shown

(non

-

contact end first and let contact end drop into place)

.Close

and l

ock the battery door by sliding the locking tab

down.

FIGURE 2

: I

NSTALLING THE BATTER

Y CARTRIDGE

Note: If paper door does not open easily, tap the printer against the palm of your hand near the

paper door hinge.

Note: Ensure that battery side with

2 contact terminals is facing down to make contact with the

spring probes inside the battery compartment

APEX 4

User’s Guide

Rev

1.0

7

1.2.2 Charging the Battery

For optimal performance, we recommend charging the battery twice before initial use. Charge

the battery for 3 hours; disco

nnect power adaptor, reconnect and charge again. After this initial

charge, charge the battery for 180 minutes whenever the low battery indicator comes on or as

directed by you IT team.

Follow the next procedure for charging the battery:



Plug battery

charger adaptor output cable in the battery charger connector

as shown in

Fig

ure3.Plug battery charger adaptor into the appropriate AC line voltage socket

.Battery

LED will illuminate

amber

indicating that the battery is being ch

arged

.The battery will be fast charged and after about 180 minutes the

Battery

LED will

turn

offTo remove the battery cartridge, open the battery door and tip the battery out of the

printer.

F

IGURE

3: CHARGING THE

BATTERY CARTRIDGE

Note:

To

ensure a full charge do not operate the printer while charging.

Note:

The wall mounted charger is a Class II equipment. Multiple plug configurations comply

with most international standards

.

The wall mounted charger is not supplied with plugs for use in

Korea.

Model

APEX 4

Input Voltage/Current

100

-

240 VAC/ 0.4A

Input Frequency

47-63 HZ

APEX 4

User’s Guide

Rev

1.08Do not use a charger not approved by Extech for use with the

APEX 4

. Use of

an unapproved charger could damage the battery pack or the printer and will

void the

warranty.

T

he battery terminals are well recessed inside the printer. Do not allow them

to contact conductive material since this may create a short circuit which

could cause injury or start a fire.

When using the wall mounted charger ensure the

socket outlet is close to the

printer and easily accessible during the battery recharging process. Either

switch the socket off (if supplied with a socket switch) or pull out the charger

from the socket or disconnect the plug from the printer in the event

of any

problems.

1.3 Reading the LED Status

Figure

4

points out the location of the LED indicators described in

Table 1 and Table 2

FIGURE

4-LED INDICATOR LOCATI

ONS

T

able

1

explains the LED indicator status.

Table 2

explains the Error/Warning indicator status.

Refer to

Figure 1

for the locations described for ON/OFF and FEED push

button switches and AC

adaptor socket.

APEX 4

User’s Guide

Rev

1.0

9

Tab

le 1

-

Reading the LED Status

LED

Status

Condition

Function

LED # 1

Communication

GREEN

Flashing

Power is ON and the printer is in USB mode

Steady

Communicating with host

BLUE

Flashing

Power is ON and the printer is in Bluetooth mode

Steady

Transmitting/receiving

AMBER

Flashing

Power is ON and the printer is in 802.11b/g mode

Steady

Transmitting/Receiving

LED # 2

Battery

AMBER

Steady

Battery being charged. The LED will turn off when the

battery is fully charged

LED # 3

Magnetic

Card

Reader

&

Printer Error

GREEN

Steady

•

Indicates that MCR is ready to accept data

•

Indicates that SCR is ready to accept data

Flashing

Indicates that the printer is in USB Bootloader

mode. (USB cable is plugged in and D

ip

Switches 5

and 7 are ON

)

Note: If USB is unplugged, LED will flash

Amber until printer is reset manually

Extech Instruments APEX 4 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual