Extech Instruments APEX 2 User Manual

A

P

E

X

22U

U

sseerrG

G

uuiidde

e

Revision:

1.0

02/03/2009

APEX2 User’s Guide

Rev1.02

Table of Contents

Declaration of Conformity

................................

............

4

General Precautions

................................

.....................

5

Safety

................................

...........

5

1. Getting Started

................................

.........................

6

1.1 Unpacking the Printer

................................

.........................

6

1.2 Installing and Charging the Battery Cartridge

................................

........................

7

1.3 Reading the LED Status

................................

......................

9

1.4 Attaching Belt Loop System

................................

...............

10

2. Loading Supplies

................................

....................

11

2.1 Adding Paper/Labels

................................

.........................

11

2.2 Tearing Paper

................................

...

12

3. Using the Printer

................................

....................

1

3

3.1 Initial power up and self

-

test

................................

..............

13

3.2 Connecting the Printer

................................

.......................

13

3.2 Connecting the Printer

................................

.......................

14

3.3 Serial Commu

nication

................................

.......................

16

3.4 Infrared Communications (IrDA)

................................

.........

17

3.5 Bluetooth and 802.11g Communications

................................

..............................

17

3.6 Magnetic Strip Reader

................................

.......................

17

3.7 Programming Information

................................

..................

18

4. Printer Maintenance

................................

...............

18

4.1 Print Head Cleaning Instructions

................................

.........

18

4.2 Charging the Printer Battery

................................

...............

19

4.3 Verifying Battery Charge State

................................

...........

19

4.4 Battery and Safety Information

................................

..........

20

4.5 Recycling Batteries

................................

...........................

21

4.6 Trouble Shooting

................................

..............................

22

4.7 Printer Supplies

................................

23

5 Specifications

................................

..........................

24

5.1 Printer Specifications

................................

.........................

24

5.2 Supply Specifications

................................

.........................

24

APEX2 User’s Guide

Rev1.03

5.3 Regulatory Notes

................................

..............................

25

6. Customer Support

................................

..................

26

6.1 Online Technical Assistance

................................

................

26

6.2 Tech

nical Support Request

................................

.................

26

APEX2 User’s Guide

Rev1.04

Declaration of Conformity

Name

Extech Instruments Corporation

Manufacturer’s Address

285 Bear Hill Road, Waltham, MA 02451, USA

Telephone: +1 781 890 7440

Declares that the Product

Product

Name:

Portable Receipt Printer

Model Number:

APEX 2

Optionally Containing:

Bluetooth™ radio short range OEM module from

connectBlue ab, cB

-

0701

-

01; FCC ID PVH 070101.

Conforms to R&TTE Directives: 1999/5/EC (EN 300

328-2), EMC Directive 89/336/EEC (EN 30

1 489

-

1 and

-

17); and Low Voltage Directive 73/23/EEC (EN

61131

-

2)

Conforms to the following

regulation and/or standards:

FCC: Part 15 Subpart B, Class B

CE: EN60950

CE: EN55022 Class B

;

CE: EN61000

-3-2;CE: EN61000

-3-3;

CE: EN50024.

Supplementary

Information

:The product complies with EMC Directive

89/336/EEC

and Low Voltage Directive

73/23/EEC



The product conforms to ANSI/UL STD 60950

& Certified to CAN/CSA STD C22.2 No. 60950

-00

CB Certified



ETL Listed,

control #

3046813



The product is IEC 68 c

ertified

Place:

Waltham, MA, USA

Date:

November

, 2008

Signature:

Antony Revis

Antony Revis, General Manager

APEX2 User’s Guide

Rev1.05

General Precautions

•

Before using this product be sure to read through this manual. After reading

,

please keep the

manual in a safe place f

or future reference.

•

Theinformation containedhereinis subjectto change withoutnotice ofanytype.

•

Extech is not responsible for any operational results regardless of missing information, errors or

any misprinting in this manual.

•

Extech is not re

sponsible for problems created as a result of using options and consumables

not approved by them.

•

This product is designed for servicing at an Authorized Service Center. Other than routine

maintenance described in this manual the user should not attempt

to repair

,

service or

disassemble this product.

•

Incorrect operation, handling, improper supplies and operating environments may cause

damage or otherwise affect the proper operation of this product. Such actions invalidate the

product warranty.

Safety

In

this manual,

on the Printer

,

and

on the

accessories we make use of internationally

recognized safety symbols as follows:

Caution! Refer to the explanation in this Manual

Caution! Risk of electric shock

Double Insulation or Reinforced

I

nsulation

DC, Direct Current or Voltage

AC+DC, Current or Voltage

APEX2 User’s Guide

Rev1.06

1. Getting Started

1.1

Unpacking the Printer

The

APEX

2

portable

printer is a

full-featured portable receipt

printer

designed for var

ious

job environments including field service, field sales

, hospitality and restaurants, ticketing and

many other

swh

ere point of service receipts are required.

The

package contains:



APEX

2Printer



B

attery

C

artridge



Universal AC Adaptor

(

US, UK, Euro

pean

, and Australia

n

plug

s)for charging the

battery inside th

e printer



B

eltLoop

S

ystem



R

oll of paper supply

(already loaded in the printer)

Both cabled and wireless communication is possible.

Overview

FIGURE

1

: PRINTER OVERVIEW

APEX2 User’s Guide

Rev1.07

1.2

Installing

and Charging

the Battery Cartridge

Note

: One battery cartridge is included with the printer. Similar to a cordless phone battery, the

printer’s battery must be charged before u

se

.

Extech batteries must be cycle

d

several times to achieve maximum capacity. To

cycle a battery

,

fully charge it

and then allow

a

full discharge through normal us

e

.

1.2.1: Installing the Battery

Note: Refer to the illustration below to install the battery pack in the printer.



Unlock the battery door by sliding the

locking tab

down

.



Open the battery door

to an an

gle of

approx.

90 degrees

.

Do not

force open

.Insert the battery as shown

.(Non-

contact

side

first

,

let

ting the

contact end drop into place

).



Close

and l

ock the battery door by sliding

the locking tab

up

.

FIGURE

2

: INSTALLING TH

E BATTERY CARTRIDGE

Note: Ensure that

the

battery side with 2 contact terminals is facing down to make contact with

the spring probes inside the battery compartment

APEX2 User’s Guide

Rev1.08

1.2.2 Charging the Battery



Plug

the

battery charger adaptor output cable into the batter

y charger connector

as

shown.



Plug

the

battery charger adaptor into the

appropriate AC line voltage socket.



The Yellow/Amber charging LED will

illuminate indicating tha

t the battery is

charg

ing

.The battery will be fast charged and after

about

180 minute

s the LED will

turn

off

.To remove the battery cartridge, open the

battery door and tip the battery out of the

printer.

Note: To ensure a full charge do not operate the printer while charging.

N

ote: The wall mounted charger is Class II equipment (

)

. Multiple plug

configurations

comply with most international standards.

The wall mounted charger is not supplied with plugs

for use in Korea.



The wall mounted charger has the following specifications:

Model

APEX 2

Input Vol

tage/Current

100

-

240 VAC/0.

55

A

Input Frequency

50-60Hz

Output Voltage/Current (

)

10VDC/

2.4

A

Do not use a charger not approved by Extech for use with the

APEX 2

series.

Use of an unapproved charger could damage the ba

ttery pack or the printer

and will void the warranty.

The battery terminals are well recessed inside the printer. Do not allow them

to contact conductive material since this may create a short circuit which

could cause injury or start a fire.

When

using the wall mounted charger ensure the socket outlet is close to

the printer and easily accessible during the battery recharging process.

Either switch the socket off (if supplied with a socket switch) or pull out the

charger from the socket or disconne

ct the plug from the printer in the event

of any problems.

FIGURE

3:C

HARGING THE BATTERY

APEX2 User’s Guide

Rev1.09

1.3 Reading the LED Status

The illustration below points out the location of the LED indicators described in

Table 1

FIGURE 4: LED INDICATOR LOCATIONS

T

able 1, b

elow, details

the LED indicator

status.

Refer to

Figure 1

to

locat

e the

<

ON/OFF

>

and

<

FEED

>

push

button switches and

the

AC adaptor socket

.

Figure 4

provides

the location

of the

status

LED

s

on the front of the printer.

Table 1

-

Reading the LED Status

LEDStatus

Condition

Function

LED # 1

Communication

GREEN

Flashing

Power is ON and the printer is in RS232 or IRDA

mode

Steady

Communicating with host

BLUE

Flashing

Power is ON and the printer is in Bluetooth mode

Steady

Transmitting/receivi

ng

AMBER

Flashing

Power is ON and the printer is in 802.11b/g mode

Steady

Transmitting/Receiving

RED

Steady

Low power indication

LED # 2

Battery

AMBER

Steady

Battery being charged. The LED will turn off when the

battery is fully charged

LED # 3

Magnetic Card

Reader

&

Printer Error

GREEN

Steady



Indicates that MCR is ready to accept data



Indicates that SCR is ready to accept data

RED

Steady



Printer Error. The printer is out

-of-

paper or Paper

door is open.



MCR/SCR faulty condition

Flashi

ng

Indicates the print head is hot and printing is paused

Note: Refer to the troubleshooting guide to determine error or fault condition.

Extech Instruments APEX 2 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual