5. Troubleshooting
5.1. Touché SE behavior
5.1.1. My Touché SE does not turn on when I plug it.
You can force Touché to switch to bootloader mode by pressing both buttons and the encoder at the same time
when plugging Touché. If Touché SE switches to bootloader mode, LEDs should turn pink. You’re now able to reupload the firmware with Lié.
5.1.2. My Touché SE does not seem to go back to zero when I do not
press.
If your Touché SE does not return to zero but continues to send values although you are not touching it, please
press and hold the two buttons of your Touché SE for two seconds while the unit is in a neutral position and placed
on an even surface. You will see the LEDs flashing, indicating your unit is recalibrated.
5.1.3. I hear a background noise in my speakers when I use my Touché
SE.
If you hear some noise/hum from your speakers when you have Touché SE connected, you probably experience a
ground loop issue. A ground loop is an unwanted background noise or hum that can arise when one connects
different devices together with different power supplies. If you experience this kind of problem, we recommend to
use the anti-ground loop adapter supplied. Connect the anti-ground loop adapter to Touché SE as follows :
Plug the longest segment of the two male connectors to an electrical outlet and the shortest segment to your
computer, then plug the female connector to Touché SE’s standard coat USB Cable.
5.1. Lié behavior
5.2.1. With Lié standalone, Lié does not recognize my Touché SE.
If you open the standalone version of Lié and your Touché SE does not seem to be recognized by Lié, open the
Options page, and then check Touché SE in the MIDI inputs.
5.2.2. On Windows, Lié opens an error message on opening.
When using Lié as a plugin within your DAW, you might get shown a message, warning you about a conflict between
Lié and the DAW regarding the MIDI inputs. To solve this problem, head to the MIDI preferences of your DAW and
disable the inputs of "TOUCHE" as well as "TOUCHE_BOOTLOADER". You could also just close your DAW and
perform the firmware update within the standalone version of Lié.