Expobar QUARTZ ONE TOUCH Technical Manual

R

TM_EN

Part No.: 1764198_04

QUARTZ

ONE TOUCH

TECHNICAL MANUAL

2

QUARTZ

ONE TOUCH

CONTENT

CONTENT ................................................................................................................................................................................2

SYMBOL DESCRIPTION ..................................................................................................................................................4

Hazard intensity levels ...................................................................................................................................................................................................................... 4

TECHNICAL SPECIFICATIONS ...................................................................................................................................5

OVERVIEW OF COMPONENTS ................................................................................................................................6

DIMENSION SKETCH ........................................................................................................................................................7

TRANSPORT ...........................................................................................................................................................................8

Packaging .............................................................................................................................................................................................................................................. 8

Delivery inspection ........................................................................................................................................................................................................................... 8

Positioning ........................................................................................................................................................................................................................................... 8

INSTALLATION AND START-UP ................................................................................................................................9

Electrical connection ......................................................................................................................................................................................................................... 9

Pressure and temperature ............................................................................................................................................................................................................... 9

Connecting to the domestic water supply .................................................................................................................................................................................10

Installing the drip tray drain...........................................................................................................................................................................................................11

Starting the machine ........................................................................................................................................................................................................................12

USER PROGRAMMING .................................................................................................................................................13

Button functions ...............................................................................................................................................................................................................................13

Display functions ..............................................................................................................................................................................................................................14

Machine status ..................................................................................................................................................................................................................................14

Accessing the user menu functions .............................................................................................................................................................................................14

Programming the drink dosages ...................................................................................................................................................................................................15

Accessing the display day and time ..............................................................................................................................................................................................15

Machine automatic ON/OFF .........................................................................................................................................................................................................16

Day off ................................................................................................................................................................................................................................................16

Cappuccino ON/OFF ......................................................................................................................................................................................................................16

Cappuccino dispensing order ........................................................................................................................................................................................................17

Cappuccino milk frothiness ...........................................................................................................................................................................................................17

Cappuccino milk steam timing ......................................................................................................................................................................................................18

Cappuccino end wash .....................................................................................................................................................................................................................18

Cafe Crema .......................................................................................................................................................................................................................................19

Black coffee .......................................................................................................................................................................................................................................19

Prebrewing time ...............................................................................................................................................................................................................................20

Prebrewing pause time ...................................................................................................................................................................................................................20

Cleaning interval ...............................................................................................................................................................................................................................21

Initial flushing .....................................................................................................................................................................................................................................21

Advanced cleaning ON/OFF ..........................................................................................................................................................................................................22

Advanced cleaning times - T1, T2, T3, T4 .................................................................................................................................................................................22

Timed flushing ...................................................................................................................................................................................................................................23

Accessing and resetting the partial counter, accessing the total counters.........................................................................................................................24

Exiting the User Menu ....................................................................................................................................................................................................................24

STORAGE AND DISPOSAL ........................................................................................................................................ 25

Storing the machine .........................................................................................................................................................................................................................25

Machine disposal ..............................................................................................................................................................................................................................25

Original instructions

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CONTENT

SERVICE PROGRAMMING ....................................................................................................................................... 26

Accessing the service menu functions .....................................................................................................................................................................................26

Language selection ........................................................................................................................................................................................................................26

Editing the greeting message ......................................................................................................................................................................................................26

Setting the service phone number ............................................................................................................................................................................................27

Enable/disable user programming ..............................................................................................................................................................................................27

Adjusting the boiler level probe sensitivity .............................................................................................................................................................................27

Maintenance cycles .......................................................................................................................................................................................................................28

Setting the display temperature format ...................................................................................................................................................................................29

Adjusting the boiler operating temperature ...........................................................................................................................................................................29

Adjusting the capsule storage alarm .........................................................................................................................................................................................30

Adjusting the water filter service alarm ..................................................................................................................................................................................30

Resetting to factory default settings .........................................................................................................................................................................................31

Exiting the service programming ...............................................................................................................................................................................................31

Exiting standby mode ...................................................................................................................................................................................................................31

MESSAGES AND ALARMS ........................................................................................................................................ 32

CLEANING AND MAINTENANCE ....................................................................................................................33

Removing the capsule group ......................................................................................................................................................................................................33

Replacing the pinch chamber kit ...............................................................................................................................................................................................37

Replacing the capsule holder kit ................................................................................................................................................................................................37

Replacing the group gasket .........................................................................................................................................................................................................38

SERVICE INTERVALS ..................................................................................................................................................... 39

ELECTRICAL DIAGRAM ............................................................................................................................................40

EXPLODED VIEWS ........................................................................................................................................................ 41

Electrical components ..................................................................................................................................................................................................................41

Machine front .................................................................................................................................................................................................................................42

Machine ...........................................................................................................................................................................................................................................44

Water schematic ...........................................................................................................................................................................................................................46

Boiler ...............................................................................................................................................................................................................................................48

Thermic assembly .........................................................................................................................................................................................................................50

Cappuccino distributor ................................................................................................................................................................................................................52

Cappuccino set ..............................................................................................................................................................................................................................54

Manifold system .............................................................................................................................................................................................................................56

Capsule group chassis ..................................................................................................................................................................................................................58

Capsule group Caffitaly................................................................................................................................................................................................................60

Capsule group Lavazza .................................................................................................................................................................................................................62

Tank inlet ........................................................................................................................................................................................................................................64

Vibration pump ..............................................................................................................................................................................................................................65

Water tank .....................................................................................................................................................................................................................................66

Water tap .......................................................................................................................................................................................................................................68

Steam wand ....................................................................................................................................................................................................................................70

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SYMBOL DESCRIPTION

There are three different levels of hazard intensity, identied by the signal words DANGER, WARNING and
IMPORTANT. The level of hazard is determined by the following denitions.

Additionally, NOTE indicates useful information that all users should be aware of.
Observe these statements to ensure user safety and prevent injury and/or material damage.

Important:

Alerts against unsafe practices. Observe to ensure drink quality, machine performance, food
safety, to prevent minor personal injury or damage to the machine.

WARNING!

Indicates a potentially hazardous situation which, if not avoided, could result in scalding, serious
injury and even death.

DANGER!

INDICATES AN IMMINENTLY HAZARDOUS SITUATION WHICH, IF NOT

AVOIDED, WILL RESULT IN SERIOUS INJURY AND EVEN DEATH.

Note:

Gives additional information which may be helpful during the cleaning procedure or operation of
the machine.

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Hazard intensity levels

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TECHNICAL SPECIFICATIONS

Data sheet

FACTS QUARTZ ONE TOUCH

Drink selection options

Continuous Brewing

Short Espresso

Long Espresso / Cafe Crema

Cappuccino / Long Espresso

Coffee with Milk / Black Coffee

Brewing mechanism Capsule

Capsules supported Caftaly, Lavazza

User interface Capacitive touchpad with display

Temperature control PID regulation

Height adjustable outlet Adjustable from 65 to 110mm

Used capsule drawer

15 capsules with sensor

Energy saving mode Yes

Dimension (height, width, depth) 410, 260, 400mm

Internal water tank 1.8 L with water lter

Minimum inlet water pressure 1 bar

Boiler volume 1,7 L

Power rating

220-240 V 1N ~ 1950W 50-60Hz

(EAEB-B71C-13AL)

Cold water connection

1

/2" external thread or water tank

Drip tray Level viewer & option for drainage connection

Dispenser Automatic cappuccino, water/ steam manual taps

Ambient noise < 70 dB

Machine weight 16 kg

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OVERVIEW OF COMPONENTS

Front view

Cup shelf

Capsule group lever

Tank lid

Internal water tank

Display

Touch pad

Steam tap

Steam pipe

Main switch

Drip tray
level float

Drip tray

Drip grid

Coffee outlet Milk outlet

Hot water outlet

Hot water tap

Water filter
(optional)

Milk system cleaning inlet
connector

Height-adjustable outlet

Capsule drawer

with window

Cappuccino milk inlet tube

Drawer handle

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DIMENSION SKETCH

QUARTZ

D

A

F

G

B

C

Model A B C D (Min~ Max) E F G

ONE TOUCH 400 mm 260 mm 410 mm 65 mm ~ 110 mm 92 mm 510 mm 590 mm

E

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Packaging

Delivery inspection

Positioning

INSTALLATION AND START-UP

TRANSPORT

The machine is shipped in a custom-designed carton which utilizes model-specic polystyrene

cushions to protect it from damage.

The machine’s carton features standardized handling symbols to explain proper shipping and storage methods.

The machine must remain in a horizontal position during the transport. Do not store or handle the machine

except on its feet.

During transport protect the carton and machine from impact drops, crushing, shocks, moisture and exposure

to extreme temperature.

Upon receipt and delivery ensure that the machine is in the exact condition described in the enclosed

documentation, and that all accessories are included. Missing items should be reported to the manufacturer or
dealer immediately.

Damage caused during transport should be reported to the shipping agent and the machine’s distributor

immediately.

Packaging materials are potentially dangerous and should be kept away from children.

The carton and all packing materials are recyclable and should be returned to a recycling center for

disposal.

MIN. 10cm

MIN. 30cm

Minimum dimensions for machine placement are 360 mm

wide x 510mm depth x 890mm high.

Position the machine on a at, stable surface and away from

water and heat sources.

This machine should only be stored and used in a dry
environment, since excessive humidity will damage the
machine.

Do not cover the machine with plastic lm or rags.

Install within 0-3º horizontal.

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Note:

Leave an air gap of at least 30cm above the machine
and 10cm behind it to ensure adequate ventilation. The
machine must be installed within 3º of horizontally level
front-to-back and side-to-side to ensure proper hydraulic
function and drainage. Conrm with a spirit level or digital
angle gauge.

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INSTALLATION AND START-UP

Electrical connection

Pressure and temperature

Boiler pressure is directly related to water temperature. The chart below demonstrates pressure

increase as a result of temperature rise:

Standard pressure and temperature

Pressure to temperature relationship within boiler

110

115

120

125

0.7 0.8 0.9 1.0 1.1 1.2

BAR

O

C

This machine must be connected to an earth grounded wall socket. See page 5 of
this manual for electrical specications.

Verify that the electrical specications on the nameplate are compatible with the operating conditions of the

area where you will install the machine.

This machine must be connected to a earth grounded wall socket. Ensure that the grounding system is

sufcient and conrms with local regulations.

This machine must be connected to an electrical supply protected by a circuit breaker appropriate for the

power consumption of the machine, specied on its nameplate.

A residual current circuit breaker must be installed in accordance with local regulations.

Ensure that the power rating of the installation location and the electrical system are suitable for the power

demands of the machine.

Do not use an extension cord, plug adapter or multi-socket device to power this machine.

DANGER!

If the power cable or plug is damaged, it must be replaced by the manufacturer, its service agent or
similarly qualied person to avoid

SERIOUS INJURY OR DEATH!

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Important:

Be careful to not damage any panels and electronic components while disassembling the machine.
The power cord must be unplugged when disassembling the machine.

Remove the four screws form the cup shelf. Remove the screw at the top of the rear panel,

then remove it.

INSTALLATION AND START-UP

Note:

If you want to disconnect the machine from the mains water supply and start using only the internal
water tank again, make sure to replace the inlet valve cover plug. The machine will leak if this plug is
not reinstalled.

01 02

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To prepare the machine for connection to an external water supply follow the connection procedure
explained below.

Connecting the machine to the domestic water supply must performed by a qualied person.

Run about 20 liters of water from the domestic water supply before connecting the machine to make sure

there are no contaminants in the plumbing system.

Connect the exible inlet hose (included in the accessory box) to the domestic water supply and tighten it

with a wrench. The hose only connects to a ½” male connection.

Only use safe drinking water with a hardness rating between 5 - 8ºTH (French hardness degress) / 2.8 -

4.5ºdH (German hardness degrees ) / 3.5 - 5.6ºe (English hardness degrees) / 50 - 80 ppm (parts per million)
of calcium. If the hardness value is below this limit, corrosion of hydraulic components is likely. If the value is
higher, lime-scaling inside the boiler will occur. In both cases, the proper function of the machine and quality
and taste of the coffee will be negatively affected.

If you choose to connect the machine to an external water connection, it is strongly recommend to connect

the drip tray to an external drain. See page 11 for more information.

Connecting to the domestic water supply

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Remove the cover plug for the inlet valve and connect
the included inlet hose. The machine will now
automatically ll the internal water tank to
minimum level + 40mm, when water goes below
minimum level it will rell again, etc.

Bend the ange (shown in yellow) inward to make

room for the inlet tube.

03 04

INSTALLATION AND START-UP

Installing the drip tray drain

The drip tray can be connected to a plumbing drain, allowing the tray to be emptied much less frequently
(a domestic drain connection is required for this). To use this feature, follow the connection procedure
explained below.

Note:

The drain pipe system can be used when the machine is connected to the domestic water supply
or the internal water tank.

WARNING!

The holes drilled in the drip tray or capsule drawer should be ≤3mm to avoid leaks.

Remove the drip tray.

Drill a 3mm hole in the

bottom of the capsule
box as shown above.
Reinstall the capsule
box when nished.

Connect the included

corrugated drain tube
to the drain cup.

Drill a 3mm hole in

the bottom of the drip
tray as shown above.
Reinstall the drip tray
when nished.

01 02 03

04

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Max. Ф: 3mm Max. Ф: 3mm

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INSTALLATION AND START-UP

Starting the machine

Note:

Keypad functions and explanations are found on page 13.

Fill the water tank to the max level (A).

If the machine is connected to the domestic water supply, water lling will begin automatically.

Connect the machine’s plug to the electrical outlet (this should be done by a qualied person).

Turn on the main power switch (B).

When the machine is switched on, it may automatically go into STANDBY mode. To determine if the machine

is in STANDBY mode, conrm if the OK and Cappuccino

buttons are ashing simultaneously. If this is the

case, the machine must be changed to ON

mode.

To change to ON mode, simply press the OK and Cappuccino buttons simultaneously.

When the machine is in ON mode, ve of the buttons will light up and the one remaining unlit button will begin

to cycle. The display will show PREHEATING XXX

o

C until the boiler reaches operating temperature (C).

When all the drink buttons are lit continuously (none ashing) the machine is ready for use.

The display will show the water temperature, time, (D) and EXPOBAR QUARTZ ONE TOUCH (E).

A

B

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C

D

E

PREHEATING

XXX

o

C

118oC 07:53

ENJOY YOUR DRINK

EXPOBAR

QUARTZ ONE TOUCH

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USER PROGRAMMING

Button functions

OK / Stop /
Continuous Brewing
& Programming menu

Standby (simultaneously
press for standby off & on)

Alarm

Cappuccino / Long Coffee

Coffee with Milk / Black Coffee

Long Espresso / Cafe Crema &
Move up in program menu

Short Espresso &
Move down in program menu

From the touch pad you can perform the following functions-

User Programming:

Volume control for four different espresso drinks.

Automatic lling and level control of the boiler.

Automatic lling and level control of the water tank (for machines with external water supply).

Automatic switch off of the heating element when water level is low.

System supervision through alarms.

Semi-automatic cleaning of the milk system.

Service Programming:

Set the display language.

Edit the greeting message.

Input the service phone number.

Enable and disable the user programming function.

Adjust the boiler and drip tray sensor sensitivities.

Set the maintenance cycle, water lter service, and empty capsule box alarm intervals.

Control the display temperature units.

Adjust the boiler operating temperature.

Restore all settings to factory defaults.

The control panel is by default programmed with 4 standard drinks (these can be reprogrammed as desired) and
a continuous dispensing option. The four drink buttons (Short Espresso, Long Espresso / Cafe Crema, Coffee
with Milk / Black Coffee, Cappuccino / Long Coffee) brew the programmed volume and then stop automatically,
the button (Continuous/OK/Stop) brews continuously until the user stops it by pressing it again.

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XXX ºC HH:MM

STANDBY

XXX ºC HH:MM

USER PROGRAMMING

Display functions

Machine status

Accessing the user menu functions

Fig. 01

Fig. 02

Fig. 03

Fig. 05

Scroll forward within the Service Menu
Scroll back within the Service Menu

Adjust automatic daily on/off timer (stand-by).
Adjust clock settings (current time and date).
Change display greeting message.
View the number of coffees dispensed.
View digital boiler-temperature display and control.
Access programming and settings help system.
Reset visual water-softener regeneration alarm.
Change display language.

The machine has three operating statuses:

ON:

The machine is ready for use. This is the normal machine status after turning

on the power switch after the boiler is heated up. (see Fig. 01).

STANDBY:

The power switch is on, but the display shows STANDBY (see Fig. 02). This

means that the machine is in energy-saving mode. To enter this mode, press

OK and the Cappuccino

button simultaneously for at least 5 seconds.

To exit this mode and turn the machine back on, press the same two buttons

simultaneously again. (They will be ashing already.)

OFF:

The coffee machine is turned off at the main power switch.

Press OK for 5 seconds, or until the button starts to ash and the

display shows DOSE PROGRAMMING, (see Fig. 03), then press OK
again to enter the User Menu.

Within the User Menu, press + to scroll through the menu’s functions

and press OK to enter your desired menu option, or press

- to scroll

back (See Fig. 04).

To exit the User Menu, scroll to the end, the display will show

EXIT (See Fig. 05), then press OK. The display will show DOSE
PROGRAMMING (See Fig. 03). Wait 30 seconds and the machine will
return to normal use ON mode.

XXX ºC HH:MM

EXPOBAR

QUARTZ ONE TOUCH

DOSE PROGRAMMING

IN 30 SEC.

EXIT

Greeting message

Current time

Boiler temperature

Fig. 04

Via the machines display you can read or control the following functions:

Follow the steps below to access the machine’s User Menu functions:

Enter

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USER PROGRAMMING

Accessing the display day and time

Programming the drink dosages

TIME ADJUST

XX:XX / DAY

Fig. 03

1. Within the User Menu (see Fig. 02), press

+ and - to scroll through the menu’s

functions until TIME ADJUST XX:XX / DAY OF WEEK is shown (see Fig. 03), then
press OK to begin adjusting the time.

2. Press OK to begin to edit the hours, minutes and date. The number will ash
when it is ready to be edited. Press

+ or - to change the time or date’s number,

then press the OK to accept the input and move to the next number.

3. When the desired times are set press OK to save your setting. When no elds are
ashing press

+ to return to the User Menu.

Follow the steps below to adjust the time on the machine’s display:

Fig. 02

DOSE PROGRAMMING

IN 30 SEC.

Important:

Use always a new capsule when programming each new dose, a used or missing capsule during
programming will affect the strength, volume and avor of subsequent drinks.

Note:

For Coffee with Milk and Cappuccino drinks, you can set the milk and coffee
dosages separately. This is easiest when the machine is set to rst dispense
coffee then milk (see Cappuccino Dispensing order on page 18 for instructions
on how to congure this setting). Then start the DOSE PROGRAMMING and
pay attention to the coffee dosage rst and stop it at your desired volume by
pressing OK, then the machine will continue the drink. Simply watch the milk
volume and press OK again to set the stop the milk and save the new drink
dosage.

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Follow the steps below to change the dosage for each of the machine’s programmed drink buttons:

1. Insert a new coffee capsule into the capsule group, and place a clear coffee cup under the outlet.

2. Press OK for 5 seconds, or until the button starts to ash and the display shows DOSE PROGRAMMING (see
Fig. 01 below)

3. Press the drink button you want to program: Short Espresso, Long Espresso/Cafe Crema, Cappuccino or Coffee
with Milk/Black Coffee (see page 13 for drink button diagrams). The selected drink’s button and the OK button
will light up.

4. The machine will begin dispensing coffee. When the desired volume is reached in the cup, press the OK button
to stop dispensing. This dosage will be saved for all drinks using this button.

5. Repeat this process for all of the drink buttons that you want to reprogram. Then press OK to access

the User Menu, or simply wait 30 seconds for the machine to return to normal mode.

Fig. 01

DOSE PROGRAMMING

IN 30 SEC.

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1. Within the User Menu (see Fig. 01), press + and - to scroll through the menu’s

functions until the currently programmed ON - OFF times are shown (See Fig.

02), then press OK to begin adjusting the time.

2. Press OK to begin to edit the ON hour and minute. The number will ash
when it is ready to be edited. Press

+ or - to change the ashing input, then

press the OK to accept and move to the minute input.

3. When the desired times are set press OK to save your setting. When no elds
are ashing press

+ to return to the User Menu.

1. Within the User Menu (see Fig. 03), press

+ and - to scroll through the

menu’s functions until ON-OFF DAY OFF and the current day off is shown
(See Fig. 04).

2. Press OK, the current day off will start to ash. Press

+ or - to scroll to the

desired day you want to set as the day off.

3. Press OK to save your setting then press

+ to return to the User Menu.

Machine automatic ON/OFF

Day off

USER PROGRAMMING

ON - OFF

--:-- --:--

ON-OFF DAY OFF

WEEKDAY

Fig. 02

Fig. 04

Fig. 01

Fig. 03

DOSE PROGRAMMING

IN 30 SEC.

DOSE PROGRAMMING

IN 30 SEC.

Follow the steps below to adjust when the machine automatically turns ON and OFF everyday:

Follow the steps below to set one day per week that the machine does not automatically turn ON:

Cappuccino ON/OFF

CAPPUCCINO

YES / NO

Fig. 06

1. Within the User Menu (see Fig. 05), press

+ and - to scroll through the menu’s

functions until CAPPUCCINO YES or NO is shown (See Fig. 06), then press
OK to enter the menu.

2. Press

+ or - to select YES or NO. The default setting is YES

3. Press OK to save your setting then press

+ to return to the User Menu.

Follow the steps below to turn the ability to make cappuccinos on or off:

Fig. 05

DOSE PROGRAMMING

IN 30 SEC.

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Note:

The ability to deactivate cappuccinos as a drink option can be useful if the drinks desired includes Short
Espresso, Cafe Crema, Long Coffee, and Black Coffee (Americano), since the Long Espresso button will
default to Cafe Crema, the Coffee with Milk button will default to a Black Coffee (Americano) button, and the
Cappuccino button will default to a Long Coffee button. The dose volumes can then be adjusted using the Dose
Programming to create the perfect ratio of espresso to hot water for each drink.

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Note:

To deactivate the automatic ON/OFF function simply set the clock to read ON --:-- and OFF --:-- as shown
in Fig. 02. This will force the machine to stay on whenever the main power switch is turned on, with the only
exception being if the machine is programmed for a day off.

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USER PROGRAMMING

Cappuccino milk frothiness

1. Within the User Menu (see Fig. 04), press + and - to scroll through the menu’s

functions until CAPP. STEAM XX % is shown (see Fig. 05), then press OK to
enter the menu.

2. Press

+ to increase the amount of air in the froth, or - to reduce it. The

default setting is 50%.

3. Press OK to save your setting then press

+ to return to the User Menu.

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Note:

The higher the percentage (%) setting, the more air is concentrated in the milk and the frothier it will be. This
programming function is not available when the cappuccino function is turned off.

CAPP. STEAM

XX %

Fig. 05

Fig. 04

DOSE PROGRAMMING

IN 30 SEC.

Follow the steps below to set your preferred amount of milk froth for cappuccinos:

Cappuccino dispensing order

DOSE PROGRAMMING

IN 30 SEC.

CAPPUCCINO MODE

CAPPUCCINO MODE

COFFEE -> MILK

CAPPUCCINO MODE

MILK -> COFFEE

CAPPUCCINO MODE

COFFEE <--> MILK

Fig. 01

Fig. 02

Fig. 03

There are 3 milk and coffee dispensing options for
cappuccinos:

Dispense coffee rst, then add milk.

Dispense milk rst, then add coffee.

Dispense coffee and milk simultaneously.

Follow the steps below to program the milk and coffee dispensing order for
cappuccinos:

1. Within the User Menu (see Fig. 01), press

+ and - to scroll through the menu’s

functions until CAPPUCCINO MODE is shown (see Fig. 02), then press OK
to enter the menu.

2. Press

+ or - to scroll to the desired milk and coffee dispensing order; coffee

then milk, milk then coffee, or coffee and milk simultaneously (see Fig. 03).

3. Press OK to save your setting then press

+ to return to the User Menu.

Note:

This programming function is not available when the Cappuccino function
is turned off.

Note:

Coffee with Milk drinks will always be dispensed as milk rst, then coffee.
This function is not adjustable.

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ONE TOUCH

USER PROGRAMMING

Cappuccino milk steam timing

1. Within the User Menu (see Fig. 01), press + and - to scroll through the
menu’s functions until PUMP & STEAM TIMES X,X S is shown (see Fig. 02),
then press OK to enter the menu.

2. Press

+ to increase the pump cycle time, or - to reduce it (time is

adjustable from -2.0 to 2.0 seconds). Default is 0.0 seconds.

3. Press OK to save your setting then press

+ to return to the User Menu.

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Note:

Selecting a longer (positive) pump time will create a foamier cappuccino, selecting a shorter (negative/delayed)
time will create in a milkier, less foamy cappuccino. Your specic milk fat/cream content, viscosity, temperature
and storage methods all impact foaming characteristics, so trying a few different pump times until you nd your
perfect foam/hot milk ratio is recommended. This programming function is not available when the Cappuccino
function is turned off.

PUMP&STEAM TIMES

X.X s

Fig. 02

Fig. 01

DOSE PROGRAMMING

IN 30 SEC.

Follow the steps below to set the ratio of foam/hot milk for cappuccinos:

Cappuccino end wash

1. Within the User Menu (see Fig. 03), press + and - to scroll through the menu’s
functions until CAPP. END WASH X,XX S is shown (see Fig. 04), then
press OK to enter the menu.

2. Press

+ to increase the amount of end wash time, or - to reduce it in 0.25

second intervals from 0.00 (no end wash) to 1.00 second. Default is 0.50.

3. Press OK to save your setting then press

+ to return to the User Menu.

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Note:

The end wash should be made longer if your machine only receives limited use each day (just one or two
cappuccinos or coffees with milk per hour) to ensure the milk system stays clean. If it is used regularly all day
long, then the end wash can be adjusted shorter or turned off. This programming function is not available when
the Cappuccino function is turned off.

CAPP. END WASH

0,XX s

Fig. 04

Fig. 03

DOSE PROGRAMMING

IN 30 SEC.

Follow the steps below to set the preferred amount of wash time after each cappuccino or coffee with milk:

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ONE TOUCH

USER PROGRAMMING

Cafe Crema

Black coffee

1. Within the User Menu (see Fig. 01), press + and - to scroll through the
menu’s
functions until CAFE CREMA NO or XX % is shown (see Fig. 02), then
press OK to enter the menu.

2. Press

+ and - to set the desired amount of crema (choose none, or

between 60 and 100%).

3. Press OK to save your setting then press

+ to return to the User Menu.

1. Within the User Menu (see Fig. 03), press

+ and - to scroll through the

menu’s functions until BLACK COFFEE NO or XX % is shown (see Fig. 04),
then press OK to enter the menu.

3. Press

+ and - to set the desired amount of pre-extraction (choose none,

or between 60 - 100%).

4. Press OK to save your setting then press

+ to return to the User Menu.

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Note:

The higher the percentage (%) setting, the more pre-extraction there will be in the brew and the more crema
there will be on the top of the nished coffee.

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Note:

The higher the percentage (%) setting, the more pre-extraction there will be and the stronger the brew will taste.

CAFE CREMA

NO / XX %

BLACK COFFEE

NO / XX %

Fig. 02

Fig. 04

Fig. 01

Fig. 03

DOSE PROGRAMMING

IN 30 SEC.

DOSE PROGRAMMING

IN 30 SEC.

Follow the steps below to set your preferred amount of crema for espressos:

Follow the steps below to set your preferred amount of pre-extraction for the black coffee:

20

QUARTZ

ONE TOUCH

USER PROGRAMMING

Prebrewing time

Prebrewing pause time

1. Within the User Menu (see Fig. 01), press + and - to scroll through the

menu’s functions until PREBREWING ON is shown (see Fig. 02), then press
OK to enter the menu.

2. Press

+ to increase the amount of prebrewing desired, or - to reduce it in

0.5 second intervals from 0.00 (no prebrewing dosing) to 5.00 seconds.

Default is NO.

3. Press OK to save your setting then press

+ to return to the User Menu.

1. Within the User Menu (see Fig. 03), press

+ and - to scroll through the

menu’s functions until PREBREWING OFF is shown (see Fig. 04), then
press OK to enter the menu.

2. Press

+ to increase the amount of prebrewing desired, or - to reduce it

in 0.5 second intervals from 0.00 (no prebrewing pause) to 5.00 seconds.
Default is NO.

3. Press OK to save your setting then press

+ to return to the User Menu.

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Note:

Prebrewing allows the coffee/espresso to develop a little more avor by moistening the grounds for a few
seconds (depending on the setting) before pressurizing the capsule and nishing the brew. Different coffee
brands and roasts will taste best with different prebrew dose times. Test a few times with your favorite coffee to
nd the prebrew time that tastes best to you.

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Note:

Prebrewing pausing allows the coffee/espresso to extract maximum avor by soaking the grounds for a few
seconds after the prebrewing cycle, then repressurizing the capsule and nishing the brew. Different coffee
brands and roasts will taste best with different prebrew pause times. Test a few times with your favorite coffee
to nd the prebrew time that tastes best to you.

PREBREWING ON

NO / 0X, X s

PREBREWING OFF

NO / 0X, X s

Fig. 02

Fig. 04

Fig. 01

Fig. 03

DOSE PROGRAMMING

IN 30 SEC.

DOSE PROGRAMMING

IN 30 SEC.

Follow the steps below to set the preferred amount of prebrewing dosing for stronger avor extraction:

Follow the steps below to set the preferred amount of prebrewing pause time for stronger avor extraction:

21

QUARTZ

ONE TOUCH

USER PROGRAMMING

Cleaning interval

1. Within the User Menu (see Fig. 01), press + and - to scroll through the
menu’s functions until CLEAN INTERVAL XX is shown (see Fig. 02), then
press OK to enter the menu.

2. Press

+ to increase the number of drinks between cleanings, or - to

reduce the reminder interval from 0 (no cleaning reminder) to 50 drinks.
Default is 50.

3. Press OK to save your setting then press + to return to the User Menu.

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Note:

The advanced cleaning should be done everyday (or every 2-3 hours if ambient temperature is very warm) to
prevent milk spoilage inside the machine.

CLEAN. INTERVAL

XX

Fig. 02

Fig. 01

DOSE PROGRAMMING

IN 30 SEC.

Follow the steps below to set the preferred cleaning interval (number of milk-based drinks between reminders
to perform the milk system cleaning):

Initial flushing

1. Within the User Menu (see Fig. 03), press + and - to scroll through the menu’s
functions until INITIAL FLUSH NO or XX S is shown, then press OK to
enter the menu (see Fig. 04).

2. Press

+ to set the desired ushing time, between 5 and 20 seconds. Default is

10 seconds.

3. To turn the initial ush off, press

- until the display reads INITIAL FLUSH NO.

4. Press OK to save your setting then press

+ to return to the User Menu.

Follow the steps below to adjust or deactivate the initial ush function:

Note:

Initial ushing should only be set to OFF if the machine receives very heavy usage. For lighter usage
a longer ushing time should be selected, for moderate usage a shorter one can be used. Insufcient
ushing will negatively affect the taste of the drinks due to an unsanitary coffee spout.

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DOSE PROGRAMMING

IN 30 SEC.

INITIAL FLUSH

NO / XX s

Fig. 03

Fig. 04

22

QUARTZ

ONE TOUCH

Note:

When performed daily, the pump times are recommended to be
set at 5 seconds each.

Note:

If you select YES to activate the Advanced Cleaning function, you must follow the instructions on the
display when the machine reminds you to do the Milk Cleaning starting from the next scheduled cleaning
cycle. Alternatively, if you select NO then the advanced cleaning will be disabled and the system will only
be periodically ushed with hot water, so it is important that you perform the cleaning steps found in the
User Manual at least once per day to ensure the coffee spout and milk system are clean.

Advanced cleaning times - T1, T2, T3, T4

Advanced cleaning ON/OFF

Fig. 04

Fig. 02

Fig. 06

Fig. 07

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1. Within the User Menu (see Fig. 01), press + and - to scroll through the menu’s
functions until ADVANC. CLEAN T1 Xs is shown, then press OK to enter
the menu (see Fig. 04).

2. Press

+ or - to set the desired ushing time (between 5 and 20 seconds, the

machine is set to 5 seconds by default).

3. Press OK to save your setting then press

+ to return to the User Menu.

4. After returning to the User Menu, scroll to the ADVANC. CLEAN T2 (see Fig.

05), ADVANC. CLEAN T3 (see Fig. 06), and ADVANC. CLEAN T4 (see Fig. 07)
and repeat steps 2, 3, and 4 to program each pump time conguration.

1. Within the User Menu (see Fig. 01), press

+ and - to scroll through the menu’s

functions until ADVANC. CLEANING YES or NO (See Fig. 02) is shown, then

press OK to enter the menu.

2. Press OK and when the YES or NO option is ashing

+ or - to activate or

deactivate the cleaning function (depending on its current status).

3. Press OK to save your setting then press

+ to return to the User Menu.

If the advanced cleaning option (shown above) is selected, follow the steps below to program the four
cleaning cycle function pump times: (Each time is programmed separately from within the User Menu.)

Follow the steps below to activate or deactivate the machine’s semi-automatic milk cleaning system:

Fig. 03

Fig. 01

Fig. 05

DOSE PROGRAMMING

IN 30 SEC.

DOSE PROGRAMMING

IN 30 SEC.

ADVANC. CLEANING T2

X s

ADVANC. CLEANING T1

X s

ADVANC. CLEANING T1

X s

ADVANC. CLEANING T3

X s

ADVANC. CLEANING T4

X s

The pump times correspond to the following cleaning functions:

T1: initial steam cleaning time

T2: milk cleaning solution intake time (5 seconds = approx. 150ml)

T3: hot water from boiler ush time

T4: air intake time, to dry cleaning system

USER PROGRAMMING

23

QUARTZ

ONE TOUCH

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USER PROGRAMMING

Note:

The timed ushing provides a programmed dose of hot water to prevent milk spoilage inside the
machine. A shorter ushing interval time is advised for locations with warmer ambient temperatures,
and frequent automatic ushes will help reduce the need for frequent advanced cleaning cycles.

Timed flushing

Fig. 02

Fig. 04

Fig. 05

1. Within the User Menu (see Fig. 01), press

+ and - to scroll through the menu’s

functions until TIMED FLUSHING NO / X h is shown (see Fig. 02), then press

OK to enter the menu.

2. Press

+ to increase the ushing interval time, or - to reduce it (time is

adjustable from NO/off to 24 hours) in 1 hour increments. Default is NO.

3. Press OK to save your setting then press + to return to the User Menu or

to set the T STEAM, T WATER, and T AIR times. T STEAM default is 5

seconds, T WATER default is 10 seconds, T AIR default is 5 seconds.

4. If a timed ushing is selected, then the T STEAM, T WATER, and T AIR

settings (see Fig. 03-05) will be activated and can be set from individually

from 1-20 seconds each.

Follow the steps below to set the preferred ushing time interval (amount of time between automatic ushes
to ensure the milk system stays clean):

Fig. 01

Fig. 03

DOSE PROGRAMMING

IN 30 SEC.

T STEAM

X s

TIMED FLUSHING

NO / X h

T WATER

X s

T AIR

X s

The pump times correspond to the following cleaning functions:

T STEAM: milk pump intake run time (5 seconds = approx. 25ml)

T WATER: hot water from boiler internal ush time

T AIR: air intake time (to dry the cleaning system)

Longer pump times provide more thorough cleaning, but are not necessarily
needed if the machine is used heavily, as the milk system will be constantly
refreshed after each use.

24

QUARTZ

ONE TOUCH

1. Within the User Menu (see Fig. 01), press + and - to scroll through the menu’s

functions until PARTIAL COUNTERS is shown (See Fig. 02), then press OK to
view each counter for each drink.

2. To reset each drink counter individually press OK for at least 5 seconds until
the drink counter resets to 000000000.

3. Press OK to save your setting then press

+ to return to the User Menu.

4. After returning to the User Menu, scroll to the TOTAL COUNTERS (See Fig.

03) and repeat steps 2 and 4. The total counters cannot be reset.

Accessing and resetting the partial counter, accessing the total counters

PARTIAL COUNTERS

TOTAL COUNTERS

Fig. 02

Fig. 03

Fig. 01

DOSE PROGRAMMING

IN 30 SEC.

Follow the steps below to access and reset the partial drinks counters:

Exiting the User Menu

1. Within the User Menu press + scroll to the end, the display will show EXIT

(See Fig. 04), then press OK.

2. The display will show DOSE PROGRAMMING (See Fig. 05).

3. Wait 30 seconds and the machine will return to normal use ON mode.

DOSE PROGRAMMING

IN 30 SEC.

Fig. 05

Fig. 04

EXIT

Follow the steps below to exit the User Menu:

USER PROGRAMMING

25

QUARTZ

ONE TOUCH

Before storage be sure to:

Perform all weekly and periodic cleaning procedures described in this manual (see pages 18-26).

Disconnect and roll up the power cord.

Disconnect the machine’s water inlet hose from the domestic water supply (if applicable) and drain the boiler (this

should be performed by a qualied person).

Clean the drip tray and exterior of the machine to remove any coffee or other residue and empty and clean the

capsule drawer.

Cover / re-pack the machine in its original carton and store it in a dry place where it will not be exposed to

extreme temperatures or humidity.

When returning the machine to service after long-term storage, perform all weekly and periodic

cleaning procedures before use.

Before disposal be sure to:

Perform all weekly and periodic cleaning procedures described in this manual (see

pages 18-26).

Disconnect and roll up the power cord.

Disconnect the machine’s water inlet hose from the domestic water supply

(if applicable) and drain the boiler (this should be performed by a qualied person).

Pack and send the machine to a certied recycling center.

STORAGE AND DISPOSAL

Storing the machine

Machine disposal

26

QUARTZ

ONE TOUCH

Accessing the service menu functions

Language selection

Fig. 04

Fig. 05

Fig. 06

Fig. 07

Editing the greeting message

SERVICE PROGRAMMING

1. Set the machine to STANDBY mode by pressing OK and Cappuccino
simultaneously for 5 seconds (see Fig. 01).

2. Within the STANDBY mode, press OK for 8 seconds, the display will

show LANGUAGE XX (see Fig. 03), which is the rst option of the
Service Menu.

Follow the steps below to access the machine’s service menu functions:

XXX ºC HH:MM

STANDBY

LANGUAGE

XX

LANGUAGE

XX

LANGUAGE

XX

MESSAGE 1

EXPOBAR

MESSAGE 2

QUARTZ ONE TOUCH

Fig. 02

Fig. 03

Fig. 01

Press simultaneously.

1. Enter the Service Menu, when LANGUAGE (see Fig. 04) appears press OK.

2. The currently selected language will ash. English is the default.

3. Press

+ to scroll to the desired language, then press OK to conrm and

press + to move to the next menu option. Available languages: English, French,
German, Spanish.

1. Within the Service Menu (see Fig. 05), press + and - to scroll through

the menu’s functions until MESSAGE 1 is shown (see Fig. 06).

2. Press OK to begin to edit the greeting message.

3. Press

+ and - to change each ashing character, then press OK to move the

next one.

4. When the desired message is input, press OK to scroll to the end (no
characters will be ashing) then press + to conrm the new message and
move to the second line of the greeting message (see Fig. 07), Repeat steps
2 and 3.

Follow the steps below to change the display language:

Follow the steps below to change the greeting message:

27

QUARTZ

ONE TOUCH

SERVICE PROGRAMMING

Enable/disable user programming

Adjusting the boiler level probe sensitivity

Setting the service phone number

1. Enter the Service Menu menu (see Fig. 01).

2. Press + until the display shows SERVICE PHONE (see Fig. 02),

3. Press OK. The bottom line will be activated. Press

+ to add characters one

at a time. Press OK to move to the next character.

3. When the desired message is input, press OK to scroll to the end (no
characters will be ashing) then press + to return to the Service Menu.

1. Enter the Service Menu menu (see Fig. 03).

2. Press + until the display shows ENABLE PROGRAMM. YES or NO (see
Fig. 04),

3. Press OK. The bottom line will ash. Press

+ or - to change the setting.

3. When the desired setting is input, press OK to conrm then press + to
return to the Service Menu.

1. Enter the Service Menu menu (see Fig. 05).

2. Press + until the display shows BOILER SENSIB. LOW, MEDIUM or HIGH
(see Fig. 06),

3. Press OK. The current setting will ash. Press

+ or - to change it.

3. When the desired setting is input, press OK to conrm then press + to
return to the Service Menu.

SERVICE PHONE

ENABLE PROGRAMM.

YES

BOILER SENSIB.

MEDIUM

Fig. 02

Fig. 04

Fig. 06

Fig. 01

Fig. 03

Fig. 05

LANGUAGE

XX

LANGUAGE

XX

LANGUAGE

XX

Follow the steps below to set the helpline phone number:

Follow the steps below to enable or disable user programming capabilities:

Follow the steps below to adjust the boiler temperature probe sensitivity:

Note:

By default, the boiler sensitivity is set to medium and normally it will not require modication. If your
water is very pure, with very low dissolved salt content then it may need to be adjusted to high.
Conversely, for water with high dissolved content, the setting may need to be adjusted to low.

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28

QUARTZ

ONE TOUCH

SERVICE PROGRAMMING

Maintenance cycles

1. Enter the Service Menu menu (see Fig. 01).

2. Press + until the display shows MAINTENAN. CYCLES NO or X000 (see
Fig. 02).

3. Press OK. The current setting will ash. Press

+ or - to change it. The

maintenance interval is adjustable from NO to 10,000 coffees, at
1,000 coffee intervals.

4. When the desired setting is input, press OK to conrm then press + to
return to the Service Menu.

MAINTENAN. CYCLES

NO

Fig. 02

Fig. 01

LANGUAGE

XX

Follow the steps below to adjust the number of beverages between maintenance alerts: (The machine can still be
used after the alarm sounds simply by silencing the alarm. The alarm is only intended to alert the user that the
routine maintenance is due.)

Note:

By default, the routine maintenance alarm is turned off (setting: NO). The setting should be determined
based on your intended use of the machine (coffees per day, public or wait staff-only accessibility, vendor
leasing or private ownership, etc.) Routine maintenance is intended to include replacement of shower
plates, gaskets, and other wearable items inside the group, and guarantees the machine continues to make
high-quality, well-extracted coffee.

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29

QUARTZ

ONE TOUCH

SERVICE PROGRAMMING

Setting the display temperature format

1. Enter the Service Menu menu (see Fig. 01).

2. Press + until the display shows TEMPERATURE ºC / F

(see Fig. 02),

3. Press OK. The current setting will ash. Press

+ or - to adjust it.

4. When the desired setting is input, press OK to conrm, then press + to
return to the Service Menu.

TEMPERATURE ºC / F

ºX

Fig. 02

Fig. 01

LANGUAGE

XX

Follow the steps below to set the display temperature units (Celsius or Fahrenheit):

Adjusting the boiler operating temperature

1. Enter the Service Menu menu (see Fig. 03).

2. Press + until the display shows BOILER TEMP. XXX ºC / F (see Fig. 06),

3. Press OK. The current temperature setting will ash. Press

+ or - to

change it.

4. When the desired setting is input, press OK to conrm then press + to
return to the Service Menu.

BOILER TEMP.

XXXºC XXXºF

Fig. 04

Fig. 03

LANGUAGE

XX

Follow the steps below to adjust the normal boiler operating temperature:

Note:

By default, the boiler operating temperature is set to 118ºC / 244ºF. Any adjustments should be based
on the elevation that the machine will be used at (higher elevations may require lower temperatures)
and the type/brand of coffee capsule to be used.

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30

QUARTZ

ONE TOUCH

SERVICE PROGRAMMING

Adjusting the water filter service alarm

Adjusting the capsule storage alarm

1. Enter the Service Menu menu (see Fig. 01).

2. Press + until the display shows CAPSULE STORAGE XX

(see Fig. 02),

3. Press OK. The current setting will ash. Press

+ or - to adjust it.

3. When the desired setting is input, press OK to conrm, then press + to
return to the Service Menu.

1. Enter the Service Menu menu (see Fig. 03).

2. Press + until the display shows H2O FILTER NO / XX L

(see Fig. 04),

3. Press OK. The current setting will ash. Press

+ or - to adjust it.

3. When the desired setting is input, press OK to conrm, then press + to
return to the Service Menu.

CAPSULE STORAGE

XX

H2O FILTER

NO

Fig. 02

Fig. 04

Fig. 01

Fig. 03

LANGUAGE

XX

LANGUAGE

XX

Follow the steps below to set the number of capsules required in the box to activate the capsule box alarm:

Follow the steps below to set the required number of liters of water cycled to activate the water
lter service alarm:

Note:

By default, the alarm is set to 15 capsules. This setting is adequate for most standard capsules and should
not be adjusted unless a smaller or larger-than-average capsule is selected (capsules must be compatible
with the machine’s capsule group) or a waste funnel or an aftermarket, oversized capsule drawer is being
used. Adjusting the setting so that the box is very full of used capsules when the alarm is activated is
not advised, since the box will be difcult to remove and empty, will be very messy, and can cause used
capsules to become jammed inside the machine.

If a waste funnel or an aftermarket, oversized capsule drawer is being used then the alarm can be
deactivated by setting the number to 0 (zero). When deactivating the alarm, it is the responsibility of the
user to make sure that the machine is never blocked/clogged by used capsules.

Note:

By default, the alarm is set to NO (turned off). When turned on, the alarm is adjustable from 50 to 500
liters, in 5 liter increments. Adjustment to the number of liters required to activate the alarm should
always take into consideration the cleanliness/quality and pH rating of the local water supply.

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31

QUARTZ

ONE TOUCH

SERVICE PROGRAMMING

Resetting to factory default settings

Exiting the service programming

1. Enter the Service Menu menu (see Fig. 01).

2. Press + until the display shows PRESET (see Fig. 02).

3. Press OK for at least 5 seconds until DONE appears on the display (see
Fig. 03).

1. Enter the Service Menu menu (see Fig. 03).

2. Press + until the display shows EXIT (see Fig. 04).

3. Press OK. The STANDBY mode message will show on the display (see Fig.

03).

1. Exit STANDBY mode by pressing OK and Cappuccino
simultaneously for 5 seconds (see Fig. 06).

2. The machine will return to normal operating mode and the boiler

will begin to heat up. Wait until the greeting messages are displayed
before dispensing a coffee.

PRESET

EXIT

XXX ºC HH:MM

STANDBY

PRESET

DONE

Fig. 02

Fig. 04

Fig. 05

Fig. 03

Fig. 01

Fig. 03

LANGUAGE

XX

LANGUAGE

XX

Follow the steps below to reset all machine to factory default settings:

Follow the steps below to exit the Service Menu and return to Standby Mode:

Follow the steps below to exit Standby Mode and return to normal operation:

Note:

Resetting the machine to factory default preset settings affects
all programming menu parameters: User and Service. Any
adjustments made to individual program settings and values
will be reverted back to as-delivered status.

i

Exiting standby mode

Fig. 06

Press simultaneously.

32

QUARTZ

ONE TOUCH

MESSAGES AND ALARMS

ALARM POSSIBLE CAUSE SOLUTION

PREHEATING

The machine is not nished lling
up or heating the boiler.

Wait until the boiler is full and reaches
normal operating temperature.

LOADING TIMEOUT

1.) The machine is exceeding the
preset boiler ll time because a
tube is loose and the machine is
leaking water.

Turn OFF and unplug the machine and con­tact technical support for assistance.

2.) The machine is exceeding the
preset boiler ll time because
there is no water in the tank or
the boiler.

Fill the tank and restart the machine
(switch the machine OFF then back ON).

FILL WATERTANK There is no water in the tank. Fill the water tank.

FAIL FLOWMETER

1.) The capsule’s coffee grind is
too ne.

Change capsule/coffee.

2.) Not enough water to make a
coffee.

Fill the water tank.

3.) There is air inside the water
system.

Switch the machine OFF and use the hot
water tap to empty the boiler and purge
the air. Then ll the water tank and switch
the machine back ON.

STANDBY STANDBY mode is activated.

Press OK and Cappuccino buttons
simultaneously to disable STANDBY mode.

EMPTY CAPS. BOX

The capsule drawer is full. The
maximum number of capsules has
been reached (15 capsules).

Empty the capsule drawer. The capsule
counter will be reset to zero (drawer must
be removed for at least 5
seconds to reset).

NTC DISCONNECTED

The NTC is disconnected or
broken.

Turn OFF and unplug the machine and con­tact technical support for assistance.

WATER TANK OPEN

1.) The water tank is removed or
not installed correctly.

Remove and replace the water tank.

2.) The water tank sensor is not
functioning correctly.

Call technical support for assistance.

CAPSULE BOX OPEN

1.) The capsule box is
removed or not installed cor­rectly.

Remove and replace the capsule box.

2.) The capsule box sensor is not
functioning correctly.

Call technical support for assistance.

H20 FILTER

The water lter/softener needs
to be changed.

Exchange the water lter with a new one.
Press the Continuous and Alarm buttons
simultaneously for 5 seconds to reset the
counter.

33

QUARTZ

ONE TOUCH

Revisiones

Rev Descripción Fecha Aprobado

Removing the capsule group

CLEANING AND MAINTENANCE

Remove the cup warming panel by removing the

four screws seen in the picture above.

Remove the two screws at the top of the rear

panel (A) and remove it.

Raise the group lever and remove the two

caps and screws in the picture above (A). Then
remove the water tank and remove the 2 caps
and screws as shown (B).

WARNING!

The boiler may be very hot, let it cool down and make sure there is no pressure in the boiler by
opening the steam or water tap before any service is performed.

Remove the plastic top frame covering the machine

by removing the screws in the picture above.

01

03

04

02

A

A

B

Important:

The cleaning instructions included in this manual are to serve as a complement to the cleaning instructions
explained in the user’s manual.

34

QUARTZ

ONE TOUCH

Remove the screw in position A, then lift

the top panel off (B).

To remove the milk spout
panel simply pull it
forward (it attaches
magnetically).

Release the capsule group by removing the four screws seen

in the picture above.

Revisiones

Rev Descripción Fecha Aprobado

05

06

Push the buttons on both sides

of the panel back(A), and push
down slightly to release it.

Remove the outlet cover by

pulling straight out.

CLEANING AND MAINTENANCE

07

08

A

B

09

35

QUARTZ

ONE TOUCH

Wash the coffee spout and milk outlet under

warm running water, using a brush to clean inside
all the small crevices to remove any milk residue.
Do not wash/wipe the lubricating grease off of the
mounting tabs.

12

11

13

Disconnecting the milk tube from the milk outlet.

WARNING!

Make sure the speed fitting is cool before you remove the tube, normally this part is hot and can cause
burns or scalding.

10

CLEANING AND MAINTENANCE

Disconnect the water inlet hose via the 13mm

tting located in the bottom front side of the group.

Lift the capsule group out of the machine then

disconnect the wires to the microswitch located on
the side of the group.

36

QUARTZ

ONE TOUCH

Cleaning of the capsule group

CLEANING AND MAINTENANCE

Important:

Once all cleaning and rinsing is complete,
replace all necessary parts according to
the service interval on page 39.

Note:

Reassembly of the group should be
performed in reverse order.

16

17

ii

Clean the complete capsule group by immerse

it in a container with hot water and professional
cleaning agent. Leave it soaked for around 15
minutes.

After all necessary parts have been replaced and

before you reassemble the group in the machine,
apply a light coating of grease to the moving parts
and areas shown in yellow the picture to ensure
smooth operation of the group.

Note:

Only use professional cleaning
powder for espresso machines.
It’s available from your distributor.
Part #: 1104162

Important:

After cleaning, rinse the capsule group thoroughly
with cool water to ensure all remains of cleaning
agent is removed.

The group is now totally disconnected and can be

separated from the machine.

Disassemble the micro switch by removing the

two screws as shown above.

14

15

37

QUARTZ

ONE TOUCH

Replacement kits for capsule group

Replacing the pinch chamber kit

Replacing the capsule holder kit

02

03

Remove the screws and then

pull out the axles holding the
pinch chamber.

Remove the old chamber

and replace with a new pinch
chamber kit.

Align the chamber, reinsert the

axles and fasten all screws.

01

Use a small screwdriver to

remove the lock washers on
the guide shafts. Pull the shafts
out on the left side to release
the chamber.

Remove the old chamber and

replace it with a new capsule
chamber kit.

Align the chamber and clip

in the guide shafts to lock it
into position, replace all lock
washers to secure the guide
shafts.

02

03

01

Note:

When removing the screws you must use two torx-drivers, one on each side you to counter the
rotation of the axle when unscrewing the opposite screw.

i

CLEANING AND MAINTENANCE

38

QUARTZ

ONE TOUCH

Replacing the group gasket

01 02 03

Push the metal tension ring

back (shown in blue), using
thumbnails or a plastic tool,
until it slides off of the gasket.

After the tension ring releases,

pull the gasket forward from
one edge until it releases from
the capsule holder.

Turn the machine off at the

main power switch and then
open up the capsule group.

i

Note: To remove the group gasket, the

machine must cool to room temperature.

WARNING! Beware of the sharps inside the

capsule holder to avoid injury.

CLEANING AND MAINTENANCE

39

QUARTZ

ONE TOUCH

SERVICE INTERVALS

Components Part No.

Months (Cycles)

6 (6000) 12 (12000) 18 (18000) 24 (24000)

Boiler

Group Solenoid Valve C60000112 Replace

Non Suction Valve C65000200 Replace Replace

Capsule group

Main Capsule Group Gasket C50000060 Replace Replace Replace Replace

Capsule Holder Kit

Caftaly: CESC81000

Lavazza: CESC81005

Clean Clean Clean Replace

Capsule Pinch Chamber

Caftaly: CESC82000

Lavazza: CESC82005

Clean Clean Clean Replace

Taps

Steam Tap Body C15000336 Clean Replace

Steam Pipe No Burn C35010086 Clean Clean

Water Tap Body C15000336 Replace

Vibration pump

220V 50HZ Ofce Pump C60000040 Check Check

Inlet/Outlet Assemblies

Slider Spout 1264248 Clean Clean

Silicone Milk Inlet Hose C35021000 Replace Replace

Cappuccino Set 70000030 Replace Replace

Water Tank Inlet System

O-Ring Silicone D17x3 Sh60A+/-5A C50000134 Replace Replace

Round Filter Mesh C70000005 Clean Clean

Water Tank

Tank Valve Kit 2760265 Replace Replace

40

QUARTZ

ONE TOUCH

ELECTRICAL DIAGRAM

POS. Part No. Description

1 C60100076 Touchpad

2 1660107 Peristaltic Pump

3 C60100060 Flowmeter

4 1660091 PCB

5 1660092 PCB Cappuccino

6 C60000112 Group Solenoid Valve

7 C60000105 Boiler Water Inlet Solenoid Valve

8 C60000100 Inlet Valve 3/4 - Tube

9 C60000112 Steam Solenoid Cappuccino

10 C166009 Water Solenoid Cappuccino

11 ---------- Ground

12 C60900043 Rocker Switch

13 ---------- Line

14 C60100039 Capsule Group Microswitch

15 C60100034 Tank Safety Microswitch

16 C60900043 Pump (Vibratory)

17 ---------- Neutral

18 C38020001 Heating Element

19 C60800101 Solid State Relay AC

20 C60100043 Capacitive Level Detection

21 C60100040 Water Level Probe

22 C60103025 EMI Suppression Capacitor

23 C60100076 Boiler Temperature Probe

24 6162014 Capsule Drawer Microswitch

2000W-230V

(3-32V)

N - O

L1 - R

+ -o

02

17

12

22

131411

06

18

07

10

19

01

23

20

04

05

21

241503

08

09

16

41

QUARTZ

ONE TOUCH

EXPLODED VIEWS

Part Part No. Description

1660091 PCB Control Board Quartz Touch

1660092 PCB Cappuccino Quartz One Touch

C60800101 Static Relay 4-32

C60100043 Adaptive Level Detection

C60900043 Black Power Switch

Electrical components

42

QUARTZ

ONE TOUCH

Machine front

EXPLODED VIEW

Drawing

01

070605

111009

13

14

02

04

17

18

19

22

08

21

03

20

16

28

15

12

232627

24

25

43

QUARTZ

ONE TOUCH

EXPLODED VIEW

Machine front

Spare parts list

POS. PCS Part No. Description

01 1 1264345 Chromed Front Cover

02 1 1264229 Front Clip Right

03 1 1264256 Front Clip Left

04 1 1264249 Chromed Slider Trim Two Spout

05 1 1264248 Chromed Slider Front Two Spout

06 2 C200100220 Sheetmetal Slides

07 1 1264343 Front Panel

08 4 C70000061 Magnets

09 1 1264233 Top Front Cleaning Port Adapto日

10 1 1264354 Splash Panel

11 1 1264348 Coffee Spout

12a 1 1264342 Display Trim Panel White

12b 1 1264258 Display Trim Panel Black

13 1 1660094 Touchpad

14 1 1264349 Touchpad Cover

15 1 1264263 Display Cover

16 1 1660095 Keypad

17 1 1264337 Group Jet Breaker (One Touch)

17 1 C30000046 Group Jet Breaker (Classic)

18 1 6165032 Microswitch

19 1 1264220 Microswitch Housing

20 1 1264346 Lower Front Cover

21 1 70000030 Cappuccino Set (One Touch only)

22 1 C70000027 Chromed Handle

23 1 1264350 Capsule Box

24 1 1364085 Drip Grill

25 1 10003126 Drip Tray Float

26 1 1264347 Drip Tray

27 1 2760311 Milk System Cleaning Connector w/300mm Sil. Hose

28 1 C35021000 Silicon Milk Inlet Hose Dia. 4*7mm x 600mm

44

QUARTZ

ONE TOUCH

Machine

Drawing

EXPLODED VIEW

06

09

10

11

08

121415

13

010304

05

16

02

07

45

QUARTZ

ONE TOUCH

Machine

Spare parts list

EXPLODED VIEW

POS. PCS Part No. Description

01 1 261656 Side Panel Left

02 2 C50000052 End Gasket d.11

03 1 2760096 Top Frame Assy.

04 1 C10004180 Cup Tray Stainless Steel

05 1 C10004100 Back Panel

06 1 261655 Side Panel Right

07 1 C70001005 Drain Cup

08 1 261654 Chassis Base

09 1 N/A Chassis Assembly

10 1 C10004260 Capacitive Level Probe Support Sys.

11 1 C20010240 Miniswitch Support Tank Cover Quartz

12 1 C70001002 Threadless Drain Cup

13 1 2760201 Tube Guide Assy.

14 4 C70000041 Leg-d-30

15 1 1264344 Tank Divider Panel

16 1 261652 Support Panel Electrical

46

QUARTZ

ONE TOUCH

Water schematic

Drawing

01

02

15151011

12

16

EXPLODED VIEW

04

06

05

07

13

14

Silicone tube ø10mm

Silicone tube ø 6mm

Tube PTFE ø 4mm

Tube PTFE ø 6mm

WATER INLET

09

08

17

17

03

212019

18

22

24

23

25

47

QUARTZ

ONE TOUCH

Water schematic

Spare parts list

POS. PCS Part No. Description

01 1 See Pg. 58-61 Capsule Group Caftaly

02 1

See Pg. 58-59,

62-63

Capsule Group Lavazza

03 1 2760068 Boiler Assy.

04 1 See Pg. 64 Tank Inlet Valve Assy.

05 1 See Pg. 66-67 Tank Assy.

06 1 120620 Valve Inlet Single 1.8L

07 1 1505042 Inlet Hose With Connect

08 1 1206123 Non Return Valve Complete

09 1 C60100060 Flow-Meter

10 1 See Pg. 65 Vibration Pump Assy.

11 1 1801103 T Connector (4-4-4mm)

12 1 See Pg. 56-57 Manifold System

13 1 See Pg. 70-71 Steam Wand Assy.

14 1 See Pg. 68-69 Water Tap Assy.

15 1 See Pg. 54-55 Cappuccino Set

16 1 C30600009 Automatic Elbow Racor G1/8F-Tube4

17 2 C30600016 Automatic Straight Racorg1/4F-Tube6

18 - 1505021 Silicon Hose 10mm (sold in 100cm lengths)

19 - C35021015 Tube PTFE 4-6 (sold in 100cm lengths)

20 - C35021000 Tube Silicon 4-7 (sold in 100cm lengths)

21 - C35021016 Teon Tube 2*4 (sold in 100cm lengths)

22 1 See Pg. 50-51 Thermic Assy.

23 1 See Pg. 52-53 Cappuccino Distributor

24 1 1860059 Y Connector (4-4-4mm)

25 1 1660107 Peristaltic Pump

EXPLODED VIEW

48

QUARTZ

ONE TOUCH

Boiler

Drawing

EXPLODED VIEW

01

12

13

020304

05

06

08

09

10

05

07

11

49

QUARTZ

ONE TOUCH

Boiler

Spare parts list

POS. PCS Part No. Description

01 1

1860019 Straight Tube Connector G1/4 - 6

02 1 30600013 Automatic Elbow Racor G1/4 M

03 1 25093320 Hexagonal Head Screw 8*20

04 1 1660101 Element 2000W 240V

05 5 25012530 Flat Washer M-8 Din-125

06 1 50010030 40*52*2 Element Teon Gasket

07 1 1362003 Boiler Tank

08 1 25093350 Hexagonal Head Screw 8X16

09 1 60100040 Water Level Probe 1/4

10 1 60100040 Water Level Probe 1/4 Brass

11 1 C65000200 Non Suction Valve

12 1 C50010020 13.2*18.2*2.5 1/4 TEFLON GASKET

13 1 2760184 Cappuccino Valve

EXPLODED VIEW

50

QUARTZ

ONE TOUCH

Thermic assembly

Drawing

EXPLODED VIEW

01

02

03

05

06

07

08

09

10

11

12

13

14

15

16

171819

20

21

22

04

51

QUARTZ

ONE TOUCH

Thermic assembly

Spare parts list

POS. PCS Part No. Description

01 1 1264230 O-Ring Dia 44.44*3.5Mm Fkm Fda

02 1 C30000066 Boiler Ring Dia35mm

03 1 C35020001 Thermic Exchanger Dia35mm

04 2 1264231 O-Ring Dia 28*2.5Mm Fkm Fda

05 1 C30000090 Thermic Main Body D 35

06 4 25091240 Allen Screw 6*16 Din 912

07 1 1264232 Isolation Thermic Exchanger

08 1 25091212 Allen Srew 4*20 Din 912

09 1 60000112 Electrov. Group Parker 220V

10 1 1860051 Connector Lg1_8tube Silicon

11 4 50000100 Viton Electrovalve Gasket

12 1 1364047 Plug Thermic Exchanger

13 1 50010020 13.2*18.2*2.5 1/4 Teon Gasket

14 1 70000009 Tubular Group Filter

15 1 35010020 Copper Tube Diam 6*8*126

16 2 1264251 O-Ring Dia 3.68X1.75mm

17 2 1860050 Thermic Oring Holder

18 2 1264252 O-Ring Dia 7.5X1.5mm

19 2 1860046 Pressure Fitting Tube 4 Conic

20 2 1860045 Connector G1/4 M Press Conic

21 2 35021016 Teon Tube 2*4

22 1 1264316 Bushing Gasket Teon

EXPLODED VIEW

52

QUARTZ

ONE TOUCH

Cappuccino distributor

Drawing

EXPLODED VIEW

01

02

04

03

05

06

07

08

09

53

QUARTZ

ONE TOUCH

Cappuccino distributor

Spare parts list

POS. PCS Part No. Description

01 1 1860067 Pump Tube 6, Male Bend

02 1 1660099 Solenoid Valve 2 Way 230V Plastic

03 1 30700000 Pin 1/8 Tube 6

04 1 1660129 Electrov. Group Parker 220V

05 2 50000100 Viton Electrovalve Gasket

06 4 25091210 Allen Screw 4X12 Din 912

07 1 1364059 Solenoid Cappuccino Holder

08 1 1860052 Connector G3_8 Solenoid Cappuccino

09 1 1860055 Connector Base 4 Way

EXPLODED VIEW

54

QUARTZ

ONE TOUCH

Cappuccino set

Drawing

EXPLODED VIEW

0206070309

01

10

08

05

04

55

QUARTZ

ONE TOUCH

Cappuccino set

Spare parts list

POS. PCS Part No. Description

01 1 70000034 Front Cappuccino Set

02 2 70000033 Body Cappuccino Set

03 1 70000035 Lid Cappuccino Set

04 1 70000031 Inlet Air & Steam Cappuccino Set

05 1 50000117 Gasket D7x2.5 Vmq-70

06 3 50000100 Viton Electrovalve Gasket

07 1 70000032 Milk Inlet Cappuccino Set

08 2 25200003 Screw For Plastic 3 X 8

09 1 70000061 Magnet D10x5

10 1 1364082 Milk Temperature Regulator M6

EXPLODED VIEW

56

QUARTZ

ONE TOUCH

Manifold system

Drawing

EXPLODED VIEW

01

10

10

11

12

13

11

03

04

05

06

07

02

57

QUARTZ

ONE TOUCH

Manifold system

Spare parts list

POS. PCS Part No. Description

01 1 1264253 Distributor Quartz 1Gr

02 1 N/A Bypass Closer

03 1 N/A Flat Sealing Gasket Nbr 60 Sh Fda (D6x3)

04 1 N/A Gasket Seat Of Bypass

05 1 N/A Bypass Spring

06 1 N/A Setting Screw Of Bypass

07 1 N/A O-Ring 7.2 X 1.9 Fkm Green

08 1 N/A Catridge Tube 6mm Legris

09 1 N/A Shell Tube 6mm

10 2 N/A Catridge Tube 4mm Legris

11 2 N/A Shell Tube 4mm

12 1 60000105 Electrov.Base Plate Parker 220V

13 2 C25091211 Allen Screw M4x16 DIN 912

EXPLODED VIEW

58

QUARTZ

ONE TOUCH

Capsule group chassis

Drawing

01

12

11

11

10

131516

17

18

22

23

252627

21

02

03

04

05

06

07

08

09

EXPLODED VIEW

242014

19

59

QUARTZ

ONE TOUCH

Capsule group chassis

Spare parts list

POS. PCS Part No. Description

01 2 C25093331 Hexagon Head Screws M3*16

02 1 C60900031 Autoexp. Miniswitch 83160 G.

03 8 C25679906 Retaining Washers

04 1 C30210136 Stop Bushing D22x7

05 1 1364078 Spring Lock Left Capsule Group

06 2 1461044 Step screw M4, SUS430

07 2 C30210230 Stop Nut M4

08 2 C30210103 Articulated Arm Of Autoeject

09 2 C25798440 Hex Socket Head Cap Screws M4x10

10 1 C30210091 Right Panel Capsule Group

11 1 C30210121 Slide Axis D6x84

12 4 C30210135 Guide Cap D 8X11 Auto-Eject

13 1 C25012521 Stainless Steel Knob Washer

14 2 C30210120 Axis D 6*80 Auto-Eject Group

15 12 C25091200 Allen Screw 4X8 Din-912

16 10 C25209952 Disc Springs 5.2*10*0.4 Din2093

17 5 C30210110 Group Pin M4x77

18 2 C30210150 Insert Screw M4x8

19 1 C30210060 Group Rear Panel

20 1 C30210082 Group Lever Joint

21 1 C55020005 Torsion Spring Right

22 1 C30210124 Axis D 8*80 Auto-Eject Group

23 1 C25148124 Slotted Spring Pins 2,5X10 - Din

24 1 C30210070 Group Rear Cam

25 1 C55020006 Torsion Spring Left

26 2 C25091409 Allen Screw M6*10 Din914-A2

27 1 C30210122 Axis D6x54 Group Hinge

EXPLODED VIEW

60

QUARTZ

ONE TOUCH

Capsule group Caftaly

Drawing

EXPLODED VIEW

06

081311

12

10

09

07

01

14

02

03

04

05

02

01

15

61

QUARTZ

ONE TOUCH

Capsule group Caftaly

Spare parts list

EXPLODED VIEW

POS. PCS Part No. Description

01 1 ESC81000 PORTACAPSULES CFT KIT AUTO-EJECT GROUP

02 1 ESC82000 CHAMBER CFT KIT AUTO-EJECT GROUP

03 1 30600009 AUTOMATIC ELBOW RACOR G1/8F - TUBE 4 FKM

04 1 50000112 GASKET D7x2 VMQ-70 (RED)

05 1 75200059 INF. NEEDLE AUTOEJECT GROUP

06 1 50000060 RETENTION GASKET AUTO-EJECT GROUP CFT

07 1 30210134 RETENTION RING AUTO-EJECT

08 1 75200057 NEEDLE SUPPORT CAPSULE CFT AUTOEJECT.

09 1 65000301 SETA VALVE PTFE EMULSIFYING

10 1 55000050 SPRING GASKET MUSHROOM TYPE

11 1 30370075 STEAM/WATER PIPE ROD

12 1 30210170 EXIT EMUL GROUP AUTO-EJECT

13 3 25200003 SCREW FOR PLASTIC 3 X 8

14 1 C30210081 GROUP LEVER

15 1 ESC80000 KIT GROUP AUTO-EJECT CAPSULE CFT

62

QUARTZ

ONE TOUCH

Capsule group Lavazza

EXPLODED VIEW

Drawing

01

14

07

13

12

11

03

04

10

09

08

05

06

02

01

02

15

63

QUARTZ

ONE TOUCH

Capsule group Lavazza

Spare parts list

EXPLODED VIEW

POS. PCS Part No. Description

01 1 ESC81005 PORTACAPSULES LVZ KIT AUTO-EJECT GROUP

02 1 ESC82005 CHAMBER LVZ KIT AUTO-EJECT GROUP

03 1 30600009 AUTOMATIC ELBOW RACOR G1/8F - TUBE 4 FKM

04 1 50000112 GASKET D7x2 VMQ-70 (RED)

05 1 25096510 SCREW PHILIPS 4*8 (DIN 965)

06 1 75000015 SHOWER POD D-34

07 1 50000063 RETENTION GASKET AUTO-EJECT GROUP LVZ

08 1 30210134 RETENTION RING AUTO-EJECT

09 1 65000301 SETA VALVE PTFE EMULSIFYING

10 1 55000050 SPRING GASKET MUSHROOM TYPE

11 1 30370075 STEAM/WATER PIPE ROD

12 1 30210170 EXIT EMUL GROUP AUTO-EJECT

13 3 25200003 SCREW FOR PLASTIC 3 X 8

14 1 C30210081 GROUP LEVER

15 1 ESC80005 KIT FOR LVZ CAPSULE AUTOEXP.

64

QUARTZ

ONE TOUCH

Tank inlet

Drawing

Spare parts list

POS. PCS Part No. Description

01 1 C30369202 Tank Distributor Cover

02 1 C50000134 Silicone O-Ring 17X3mm

03 1 C30369201 Tank Distributor Button

04 1 C70000005 Filter

05 1 C30369200 Tank Distributor Valve

06 1 C65000220 Tank Distributor Inlet Valve Assy.

EXPLODED VIEW

02

04

030501

06

65

QUARTZ

ONE TOUCH

Vibration pump

Drawing

Spare parts list

05

01

03

POS. PCS Part No. Description

01 1 C60000040 Ofce pump 220V 50Hz

02 1 1264340 Connector T for Vibration Pump

03 1 1860061 Connector L male G1/8-Tube 4 Rotate

04 1 C1264324 Support Rubber Vibration Pump

05 1 C1264181 Pump Cover

EXPLODED VIEW

04

02

66

QUARTZ

ONE TOUCH

Water tank

Drawing

01

02

03

EXPLODED VIEW

04

67

QUARTZ

ONE TOUCH

Spare parts list

POS. PCS Part No. Description

01 1 10004250 Tank Handle

02 1 1264355 Water Tank

03 1 2760265 Tank Valve Kit

04 1 2760065 Tank Assembly

Water tank

EXPLODED VIEW

68

QUARTZ

ONE TOUCH

01

02

07

06

0205

040308

Water tap

Drawing

09

10

EXPLODED VIEW

13

12

11

69

QUARTZ

ONE TOUCH

Water tap

Spare parts list

POS. PCS Part No. Description

01 2 N/A Tap Shaft Gasket

02 1 N/A Tap Closing Disc

03 1 N/A Tap Steam/Water Gasket Teon

04 1 N/A Spring Steam/Water Tap

05 1 N/A Tap Steam/Water Gasket Brass

06 1 N/A O-Ring 12.1X2.7mm

07 1 N/A Nut 3/8

08 1 N/A O-Ring 8 X 1.9

09 1 C40000071 Steam/Water Tap Knob

10 1 C30370122 Monogrammed Knob

11 1 C15000336 Tap Body Assy.

12 1 C30000050 Nozzle Assy.

13 1 C15000331 Water Tap Assy.

EXPLODED VIEW

70

QUARTZ

ONE TOUCH

Steam wand

Drawing

EXPLODED VIEW

14

12

13

01

02

06

0205

04

03

07

08

09

15

16

10

11

71

QUARTZ

ONE TOUCH

Steam wand

Spare parts list

POS. PCS Part No. Description

01 2 N/A Tap Shaft Gasket

02 1 N/A Tap Closing Disc

03 1 N/A Tap Steam/Water Gasket Teon

04 1 N/A Spring Steam/Water Tap

05 1 N/A Tap Steam/Water Gasket Brass

06 1 N/A O-Ring 12.1X2.7mm

07 1 N/A Nut 3/8

08 1 N/A Internal Spring (7X146x0,5)

09 1 N/A Tube PTFE 4-6

10 1 N/A O-Ring 6X1

11 1 C30370185 Steam Tap Nozzle 2H M8.5 With O-ring

12 1 C35010086 Steam Pipe

13 1 C15000339 Steam Wand Assy.

14 1 C15000336 Tap Body Assy.

15 1 C40000071 Steam/Water Tap Knob

16 1 C30370132 Monogrammed Knob

EXPLODED VIEW

TECHNICAL SERVICE

Please contact your supplier

Your Dealer:

For the warranty to be valid the conditions for maintenance must have been followed according
to our instructions, proper precautions have been taken, and warranty claim has been issued
without delay.

The affected equipment shall not be used while awaiting service if there is any risk that the
damage or defect could worsen.

The warranty shall not cover consumable supplies such as glassware, or normal maintenance
such as cleaning of lters. Additionally, damages of an external nature, such as contaminants in the
water, limescaling, incorrect voltage or power surges, and water supply issues such as pressure
changes or service disconnection are not covered by this warranty.

The warranty will not cover damages or defects caused by incorrect handling or operation of the
appliance.

www.creminternational.com

ASSEMBLED IN CHINA BY CREM INTERNATIONAL

CREM INTERNATIONAL (SHANGHAI) CO.,LTD

Building 5, No.521-551, Kangyi Road, Kangqiao Industrial Zone

Pudong New Area, Shanghai, China

Post Code: 201315

Phone: [phone]

Fax: [phone]