Expobar ONYX, ONYX Pro, ONYX 3GR, ONYX Pro 2GR, ONYX Pro 3GR User Manual

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UM_EN
Part No.: 1764280_03
O N Y X &
O N Y X
Pro
USER MANUAL
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2
CONTENT
CONTENT ......................................................................................................................................................................2
MANUAL REVISIONS ..............................................................................................................................................5
NOTIFICATIONS .........................................................................................................................................................6
Explanation of descriptions.................................................................................................................................................6
GENERAL .........................................................................................................................................................................7
Introduction ...........................................................................................................................................................................7
General instructions .............................................................................................................................................................7
Warnings .................................................................................................................................................................................7
Precautions ............................................................................................................................................................................. 8
Intended use ........................................................................................................................................................................... 8
TRANSPORT .................................................................................................................................................................9
Packaging ................................................................................................................................................................................. 9
Delivery inspection ............................................................................................................................................................... 9
MACHINE STORAGE AND DISPOSAL........................................................................................................9
Long-term storage requirements ......................................................................................................................................9
Machine disposal requirements..........................................................................................................................................9
TECHNICAL SPECIFICATIONS ......................................................................................................................10
ONYX 2GR MINI machine data .....................................................................................................................................10
ONYX 2GR MINI accessories .........................................................................................................................................10
ONYX 2GR MINI front view ...........................................................................................................................................11
ONYX 2GR MINI external dimensions ........................................................................................................................11
ONYX 2GR MINI+ machine data ...................................................................................................................................12
ONYX 2GR MINI+ accessories ......................................................................................................................................12
ONYX 2GR MINI+ front view ........................................................................................................................................13
ONYX 2GR MINI+ external dimensions ......................................................................................................................13
ONYX 2GR machine data ................................................................................................................................................14
ONYX 2GR accessories ...................................................................................................................................................14
ONYX 2GR front view .....................................................................................................................................................15
ONYX 2GR external dimensions ...................................................................................................................................15
ONYX 3GR machine data ................................................................................................................................................16
ONYX 3GR accessories ...................................................................................................................................................16
ONYX 3GR front view .....................................................................................................................................................17
ONYX 3GR external dimensions ...................................................................................................................................17
ONYX Pro 2GR machine data .....................................................................................................................................18
ONYX Pro 2GR accessories ........................................................................................................................................18
ONYX Pro 2GR front view ...........................................................................................................................................19
ONYX Pro 2GR external dimensions ........................................................................................................................19
Original instructions
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CONTENT
ONYX Pro 3GR machine data ...................................................................................................................................20
ONYX Pro 3GR accessories ......................................................................................................................................20
ONYX Pro 3GR front view .........................................................................................................................................21
ONYX Pro 3GR external dimensions ......................................................................................................................21
BUTTONS AND CONTROLS - ONYX..................................................................................................22
Machine controls ...............................................................................................................................................................22
Digital display .....................................................................................................................................................................22
BUTTONS AND CONTROLS - ONYX Pro .................................................................................23
Machine controls ...............................................................................................................................................................23
Touchscreen .......................................................................................................................................................................23
INSTALLATION AND START UP ................................................................................................................24
Machine positioning ..........................................................................................................................................................24
Drain connection checklist .............................................................................................................................................25
Water ltration checklist ................................................................................................................................................25
Water connection checklist............................................................................................................................................26
Boiler pressure and temperature information ...........................................................................................................27
Machine handling tips .......................................................................................................................................................27
Electrical connection checklist .......................................................................................................................................28
Initial starting procedure .................................................................................................................................................29
The portalter set ............................................................................................................................................................30
Inserting the portalter in the group ...........................................................................................................................30
Espresso brewing ..............................................................................................................................................................31
Steaming and frothing milk ..............................................................................................................................................32
Steaming milk with the Turbo Steamer - ONYX Pro ..........................................................................................33
Dispensing hot water .......................................................................................................................................................34
CLEANING AND CARE ....................................................................................................................................35
Cleaning reminders ...........................................................................................................................................................35
Daily cleaning .....................................................................................................................................................................35
Weekly cleaning .................................................................................................................................................................35
Daily ushing - ONYX .....................................................................................................................................................36
Daily ushing - ONYX Pro .........................................................................................................................................37
Weekly cleaning with espresso machine detergent - ONYX .................................................................................38
Weekly cleaning with espresso machine detergent - ONYX Pro .....................................................................39
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CONTENT
USER PROGRAMMING - ONYX .................................................................................................................. 40
User programming menu features .................................................................................................................................. 40
Adjusting dose programming ............................................................................................................................................40
Setting the time and day .................................................................................................................................................... 41
Setting the Auto On/Off times ......................................................................................................................................... 41
View the dispensing counters .......................................................................................................................................... 42
Activating automatic cleaning ........................................................................................................................................... 42
Activating/deactivating standby (energy saver) mode .................................................................................................43
USER PROGRAMMING - ONYX Pro .................................................................................................. 44
User programming menu features .................................................................................................................................. 44
Entering and exiting the user programming menu ...................................................................................................... 44
Powering the machine OFF/ON from the touchscreen ............................................................................................ 45
Adjusting dose programming ............................................................................................................................................45
Activating/deactivating ECO mode ................................................................................................................................. 46
Activating automatic cleaning ........................................................................................................................................... 46
Setting the time, day and auto on/off functions ............................................................................................................ 47
Adjusting the steam and group boiler temperatures .................................................................................................. 47
View the dispensing counters .......................................................................................................................................... 48
Activating/deactivating preinfusion .................................................................................................................................. 48
MACHINE ALERTS .................................................................................................................................................. 49
Display messages and alarms ............................................................................................................................................ 49
TROUBLESHOOTING ..........................................................................................................................................50
Machine faults ...................................................................................................................................................................... 50
Brewing faults .......................................................................................................................................................................50
Limescale faults .................................................................................................................................................................... 50
SERVICE INFORMATION ...................................................................................................................................51
Notes: .................................................................................................................................................................................... 51
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MANUAL REVISIONS
Rev. # Date TSB# Description
01 April 12, 2017 None First draft released for technical review.
02 May 25, 2017 None Tech review comments addressed, content edited.
03 Aug. 04, 2017 None Update machine dimensions. Add compliance code information.
04
05
06
07
08
09
10
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6
i
NOTIFICATIONS
There are ve different levels of notication intensity within this manual, as identied by the signal words DANGER, WARNING, IMPORTANT, NOTE and PRO TIP. The level of risk and importance of the notication is determined by the following denitions. Always observe the warnings to ensure safety and prevent potential injury and product damage.
Important:
Alerts against unsafe practices. Observe Important notications to ensure food safety, prevent possible minor personal injury, or damage to the machine.
WARNING:
Indicates a potentially hazardous situation which, if the WARNING is ignored, could result in serious injury or even death.
DANGER:
INDICATES AN IMMINENTLY HAZARDOUS SITUATION WHICH, IF NOT AVOIDED, WILL LIKELY RESULT IN SERIOUS INJURY AND EVEN DEATH.
Note:
Gives additional information which may be helpful during the operation, routine maintenance, and cleaning of the machine.
Pro Tip:
Gives helpful hints and suggestions from the manufacturer that take the guesswork out of choosing settings and care intervals.
Explanation of descriptions
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GENERAL
Thank you for choosing an ONYX espresso machine. We hope you enjoy it !
Please read this user manual carefully before
using the machine.
This manual contains important instructions
regarding safe intended use of the machine.
Do not discard this manual, it will be useful for
future reference. If damaged or lost, request a new copy from the manufacturer/distributor.
Machine installation and certain maintenance
operations should only be performed by qualified service personnel.
All safety instructions and warnings contained
in this manual should be observed at all times to ensure safe installation, use, and maintenance.
Do not attempt to remove covers or safety
shields to access the interior of this machine or make repairs. Repairs should be made by an authorised technician or service centre.
Owners are liable for ensuring that users have
been properly trained to operate the machine and understand the potential risks involved.
The owner or installer will be liable for all non-
authorised modification of the machine.
Non-authorised alteration or modification
of the machine will immediately void the manufacturer’s warranty.
This manual references the machine at the
time of sale. The commercial availability of subsequent versions including modifications, upgrades or adaptations does not oblige the manufacturer to apply any changes to this machine, nor is it obliged to update the documentation supplied.
The manufacturer reserves the right to
withdraw currently available manuals whenever deemed appropriate and reasonable.
Periodically, some updates and changes may
be required for this machine. In this event, a technician will be responsible for ensuring the change is made in accord with manufacturer’s specifications.
Install the machine in a horizontal position and
away from heat sources and flammable objects.
This machine should only be installed on a
water-resistant work surface that is capable of adequately supporting the machine’s weight.
Place the machine in a location accessible only
to personnel trained to operate it.
Keep all hazardous packaging materials, such as
plastic bags, styrofoam, and staples, out of reach of children.
Plug the machine into a properly installed, earth
grounded electrical outlet with line voltage that matches the specifications for the machine.
Ensure that the power supply voltage does not
fluctuate by more than 6%.
Position the power cable so that users cannot
trip over it. Keep the power cable away from sharp edges and heat sources.
Children should never be allowed to play with
the machine.
This appliance is not suitable for installation in
an area where a pressure washer may be used.
Do not use the machine outdoors, where
it would be exposed to severe weather or extreme temperatures..
If the power cable is damaged, it may only be
replaced by the manufacturer or its approved service technician.
Do not remove or disable any of the
mechanical, electrical, or thermal protection safety equipment.
Note:
The manufacturer is not liable for damage to persons or property resulting from failure to
follow the instructions and warnings listed below when installing and using this machine.
Warnings
General instructions
Introduction
Page 8
8
GENERAL
Warnings (continued)
Precautions
Intended use
In case of emergency, (e.g., the machine catches
fire or becomes unusually hot or noisy), disconnect the power immediately and turn off the water supply.
If the machine is not going to be used for an
extended period of time, disconnect the power. When disconnecting the power, pull the plug rather than the cable.
When packed for storage, store the machine
in a dry place with an ambient temperature above 5ºC. Boxes may be stacked up to three
units high of the same model. Do not place other heavy items on top of the box.
If the machine is likely to be exposed to
temperatures below 0ºC during handling and transport, make sure that service personnel empty the boiler and water system. (The machine’s boiler and water system is empty when delivered from the factory.)
To ensure fault-free machine operation, only
use manufacturer-approved replacement parts and accessories.
The coffee machine has been designed and
manufactured to make espresso coffee and other hot drinks (e.g., steaming and frothing milk). Do not use it for any other purpose.
The machine is intended to be used by trained
personnel for preparing foodstuffs.
This machine is not intended for use in
industrial kitchens, domestic kitchens, or similar locations.
The manufacturer will not be held liable
for damage to persons or property due to incorrect, improper or negligent use by nonprofessional personnel.
The A-weighted sound pressure level is below
70 dB.
To ensure optimal performance, install the
machine in a location where these parameters will not be exceeded:
- Maximum permissible inlet water pressure: 600 KPa (6 Bar)
- Minimum permissible inlet water pressure: 0 KPa (0 Bar)
- Maximum inlet water temperature: 40ºC
- Ambient temperature is between +10ºC
(min.) and +40ºC (max.).
Before performing maintenance and/or moving
the machine, disconnect the machine from the
power supply and wait for it to cool down. Do not place any liquids on the machine. This appliance must not be cleaned with a
pressure washer. Never immerse the machine, plug or power
cable in water, as there is a risk of electric
shock. Do not touch the machine’s hot surfaces or
dispensing equipment. Do not touch the machine if your hands or feet are
wet. Do not operate the machine if any part except
the dispensing equipment is wet. Place the machine out of reach of children. This appliance can be used by children from
age 8 and above and persons with reduced
physical, sensory, or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved.
Children shall not play with the appliance. Cleaning and user maintenance shall not be
made by children without supervision.
Do not use the machine if the power cable
or plug is damaged, or the machine has been dropped. Contact a service technician for repairs or to ensure that it is safe for use.
Do not block the vents with rags or other
objects. Do not insert foreign objects into the vents. Check the drain regularly to make sure that
waste water is emptying properly.
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TRANSPORT
Packaging
Delivery inspection
The machine is shipped in a custom-designed carton which utilizes model-specific polystyrene
cushions to protect it from damage.
The machine’s carton features standardized handling symbols to explain proper shipping and
storage methods.
The machine must remain in a horizontal position during the transport. Do not store or handle the
machine except on its feet.
During transport protect the carton and machine from impact drops, crushing, shocks, moisture
and exposure to extreme temperature.
Upon receipt and delivery ensure that the machine is in the exact condition described in the
enclosed documentation, and that all accessories are included. Missing items should be reported to the manufacturer or dealer immediately.
Damage caused during transport should be reported to the shipping agent and the machine’s
distributor immediately.
Packaging materials are potentially dangerous and should be kept away from children.
The carton and all packing materials are recyclable and should be returned to a recycling center for
disposal.
Long-term storage requirements
Machine disposal requirements
MACHINE STORAGE AND DISPOSAL
Before storage or a month or more be sure to:
• Perform all weekly and periodic cleaning procedures described in this manual.
• Disconnect and roll up the power cord (this should be performed by a qualified person).
• Disconnect the machine’s water inlet hose from the domestic water supply and drain the boilers
(this should be performed by a qualified person).
• Clean the drip tray and exterior of the machine to remove any coffee or other residue.
• Cover / re-pack the machine in its original carton and store it in a dry place where it will not
be exposed to extreme temperatures or humidity.
• When returning the machine to service after long-term storage, perform all weekly and periodic cleaning procedures and reconnect the water and power supplies (this should be performed by a qualified person) before use.
If the machine ever needs to be scrapped and disposed of be sure to:
• Disconnect and roll up the power cord (this should be performed by a qualified person).
• Disconnect the machine’s water inlet hose from the domestic water supply and drain the boilers (this should be performed by a qualified person).
• Pack up and ship/deliver the machine to a certified recycling center.
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TECHNICAL SPECIFICATIONS
ONYX 2GR MINI
Compliance codes:
EBED-C32B-12AO (Standard)
EBED-C32B-22AO (Take Away)
Temperature control system: Pressure switch
Dispensing control system: Individual group programming capability
Steam wand: 1 unit
Turbo steamer: Not available
Hot water outlet: 1 unit
Boiler system: 1 steam boiler
Boiler operating pressure: 0.8 to 1.2 bar
Steam boiler operating volume: 6L
Power rating: 220-240V 1N~ 2800W 50-60 Hz
Water connection: 3/8” Internal thread
Height, width, depth: 520, 490, 585mm
Machine weight: 47kg
Ambient noise:
< 70 db
ONYX 2GR MINI machine data
ONYX 2GR MINI accessories
MODEL
2-spouts
portalter
1-spout
portalter
55-cm inlet
hose
Blind gasket
Drainage tube
(150 cm)
ONYX 2GR
MINI
1 unit 1 unit 1 unit 1 unit 1 unit
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TECHNICAL SPECIFICATIONS
ONYX 2GR MINI front view
Drink Keypads
Hot Water Knob
Steam Knob
Hot Water Tap
Steam Wand
Power Switch
Brewing Group
Brewing Group
Steam Manometer
Drip Tray
ONYX 2GR MINI external dimensions
Heating Lamp
A B
C
Dimension Length
A 490mm
B 585mm
C 520mm
D 75mm
D
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TECHNICAL SPECIFICATIONS
ONYX 2GR MINI+
Compliance codes:
EBED-C82B-12AO (Standard)
EBED-C82B-22AO (Take Away)
Temperature control system: Pressure switch
Dispensing control system: Individual group programming capability
Steam wand: 2 units
Turbo steamer: not available
Hot water outlet: 1 unit
Boiler system: 1 steam boiler
Boiler operating pressure: 0.8 to 1.2 bar
Steam boiler operating volume: 6L
Power rating: 220-240V 1N~ 2800W 50-60 Hz
Water connection: 3/8” Internal thread
Height, width, depth: 520, 490, 585mm
Machine weight: 48kg
Ambient noise:
< 70 db
ONYX 2GR MINI+ machine data
ONYX 2GR MINI+ accessories
MODEL
2-spouts
portalter
1-spout
portalter
55-cm inlet
hose
Blind gasket
Drainage tube
(150 cm)
ONYX 2GR
MINI+
1 unit 1 unit 1 unit 1 unit 1 unit
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ONYX 2GR MINI+ front view
Drink Keypads
Steam Knob
Steam Knob
Hot Water Tap
Steam Wand
Power Switch
Brewing Group
Brewing Group
Steam Manometer
Drip Tray
TECHNICAL SPECIFICATIONS
ONYX 2GR MINI+ external dimensions
Heating Lamp
Steam Wand
A B
C
Dimension Length
A 490mm
B 585mm
C 520mm
D 75mm
D
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TECHNICAL SPECIFICATIONS
ONYX 2GR
Compliance codes:
EBEE-D41B-12AO (Standard)
EBEE-D41B-22AO (Take Away)
Temperature control system: PID control
Dispensing control system: Display control + individual group programming capability
Steam wand: 2 unit
Turbo steamer: not available
Hot water outlet: 1 unit
Boiler system: 1 steam boiler
Boiler operating pressure: 0.8 to 1.2 bar
Steam boiler operating volume: 11.5L
Power rating: 220-240V 1N~ 3350W 50-60 Hz
Water connection: 3/8” Internal thread
Height, width, depth: 520, 720, 585mm
Machine weight: 67kg
Ambient noise:
< 70 db
ONYX 2GR accessories
ONYX 2GR machine data
MODEL
2-spouts
portalter
1-spout
portalter
55-cm inlet
hose
Blind gasket
Drainage tube
(150 cm)
ONYX 2GR
2 unit 1 unit 1 unit 1 unit 1 unit
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ONYX 2GR front view
Drink Keypads
Steam Knob
Steam Knob
Display
Hot Water Knob
Hot Water Tap
Steam Wand
Power Switch
Brewing Group
Drip Tray
ONYX 2GR external dimensions
Heating Lamp
Steam Wand
A B
C
TECHNICAL SPECIFICATIONS
D
Dimension Length
A 720mm
B 585mm
C 520mm
D 75mm
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MODEL
2-spout
portalter
1-spout
portalter
55-cm inlet
hose
Blind gasket
Drainage tube
(150 cm)
ONYX 3GR
3 unit 1 unit 1 unit 1 unit 1 unit
TECHNICAL SPECIFICATIONS
ONYX 3GR
Compliance codes:
ECGF-H41B-12AO (Standard)
ECGF-H41B-22AO (Take Away)
Temperature control system: PID control
Dispensing control system: Display control + individual group programming capability
Steam wand: 2 units
Turbo steamer: not available
Hot water outlet: 1 unit
Boiler system: 1 steam boiler
Boiler operating pressure: 0.8 to 1.2 bar
Steam boiler operating volume: 17.5L
Power rating: 380-415V 3N~ 6350W 50-60 Hz
Water connection: 3/8” Internal thread
Height, width, depth: 520, 1000, 585mm
Machine weight: 95kg
Ambient noise:
< 70 db
ONYX 3GR accessories
ONYX 3GR machine data
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Dimension Length
A 1000mm
B 585mm
C 520mm
D 75mm
ONYX 3GR front view
Drink Keypads
Steam Knob
Steam Knob
Display
Hot Water Knob
Hot Water Tap
Steam Wand
Power Switch
Brewing Group
Drip Tray
ONYX 3GR external dimensions
Heating Lamp
Steam Wand
TECHNICAL SPECIFICATIONS
A B
C
D
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TECHNICAL SPECIFICATIONS
ONYX Pro 2GR
Compliance codes:
EFEE-D41B-22AO (Take Away, non-Turbo Steamer, 240V)
EFEE-D61B-22AO (Take Away, Turbo Steamer-equipped, 240V)
EFGE-G61B-12AO (Standard, non-Turbo Steamer)
EFGE-G41B-22AO (Take Away, non-Turbo Steamer)
EFGE-G41B-12AO (Standard, Turbo Steamer-equipped)
EFGE-G61B-22AO (Take Away, Turbo Steamer-equipped)
Temperature control system: PID control
Dispensing control system: Touchscreen control + individual group programming capability
Steam wand: 2 units
Turbo steamer: optional
Hot water outlet: 1 unit
Boiler system: 1 steam boiler + 2 group boilers
Boiler operating pressure: 0.8 to 1.2 bar
Steam boiler operating volume: 11.5L
Group boiler volume: 1.5L
Power rating:
220-240V 1N~ 3350W 50-60 Hz (non-Turbo Steamer)
220-240V 1N~ 3350W 50-60 Hz (Turbo Steamer-equipped)
380-415V 3N~ 4840W 50-60 Hz (non-Turbo Steamer)
380-415V 3N~ 4860W 50-60 Hz (Turbo Steamer-equipped)
Water connection: 3/8” Internal thread
Height, width, depth: 520, 720, 585mm
Machine weight: 70kg
Ambient noise:
< 70 db
ONYX Pro 2GR machine data
ONYX Pro 2GR accessories
MODEL
2-spout
portalter
1-spout
portalter
55-cm inlet
hose
Blind gasket
Drainage tube
(150 cm)
ONYX Pro
2GR
2 unit 1 unit 1 unit 1 unit 1 unit
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ONYX Pro 2GR front view
Drink Keypads
Steam Knob
Steam Knob / Turbo Steamer Knob - optional
Display
Group Temperature Displays
Hot Water Tap
Power Switch
Brewing Group
ONYX Pro 2GR external dimensions
Heating Lamp
Steam Wand
TECHNICAL SPECIFICATIONS
A B
C
Drip Tray
Steam Wand / Turbo Steamer ­optional, not shown
Cup Tray
Dimension Length
A 720mm
B 585mm
C 520mm
D 78mm
E 125mm
D
E
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TECHNICAL SPECIFICATIONS
ONYX Pro 3GR
Compliance code:
EGGF-H61B-12AO (Standard, non-Turbo Steamer)
EGGF-H41B-22AO (Take Away, non-Turbo Steamer)
EGGF-H41B-12AO (Standard, Turbo Steamer-equipped)
EGGF-H61B-22AO (Take Away, Turbo Steamer-equipped)
Temperature control system: PID control
Dispensing control system: Touchscreen control + individual group programming capability
Steam wand: 2 units
Turbo steamer: optional
Hot water outlet: 1 unit
Boiler system: 1 steam boiler + 3 group boilers
Boiler operating pressure: 0.8 to 1.2 bar
Steam boiler operating volume: 17.5L
Group boiler volume: 1.5L
Power rating:
380-415V 3N~ 6420W 50-60 Hz (non-Turbo Steamer)
380-415V 3N~ 6440W 50-60 Hz (Turbo Steamer-equipped)
Water connection: 3/8” Internal thread
Height, width, depth: 520, 1000, 585mm
Machine weight: 95kg
Ambient noise:
< 70 db
ONYX Pro 3GR machine data
ONYX Pro 3GR accessories
MODEL
2-spout
portalter
1-spout
portalter
55-cm inlet
hose
Blind gasket
Drainage tube
(150 cm)
ONYX
Pro 3GR
3 unit 1 unit 1 unit 1 unit 1 unit
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ONYX Pro 3GR front view
ONYX Pro 3GR external dimensions
TECHNICAL SPECIFICATIONS
A B
C
Drink Keypads
Steam Knob
Power Switch
Brewing Group
Cup Tray
Heating Lamp
Steam Wand
Display
Hot Water Tap
Drip Tray
Steam Wand / Turbo Steamer ­optional, not shown
Steam Knob / Turbo Steamer Knob - optional
Dimension Length
A 1000mm
B 585mm
C 520mm
D 78mm
E 125mm
D
E
Group Temperature Displays
Page 22
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BUTTONS AND CONTROLS - ONYX
Machine controls
ONYX is controlled by a combination of manual control knobs and push buttons at each brewing group for dispensing, combined with a digital display to provide user feedback during operation and programming. Control functions are explained below.
Steam Knob Steam Knob
Hot Water Tap
Digital display
1 Long
Espresso
2 Long
Espressos
1 Short
Espresso
2 Short
Espressos
(One set of buttons per group)
Continuous
Dispensing
Digital display
ONYX features an LCD digital display for monitoring machine status.
96ºC 08:47
SELECT DOSES
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BUTTONS AND CONTROLS - ONYX Pro
Machine controls
ONYX Pro is controlled by a capacitive interface LED touchscreen to provide user feedback during operation, monitoring machine status and performing user programming and machine adjustments, customization and cleaning along with push buttons at each brewing group for dispensing. Control functions are explained below.
Steam Knob (Turbo Steamer Knob - optional)
Touchscreen
Medium
Espresso
Quick
flush
Short
Espresso
Long
Espresso
Hot water dispensing
Pro Tip:
All group buttons are fully adjustable via the user programming. See the Dose Programming section for more details.
Note:
See the Onyx Pro User Programming section for instructions related to programming and customizing the machine’s settings via the touchscreen.
i
Touchscreen
ONYX Pro features a capacitive interface LED touchscreen for monitoring machine status and performing user programming and machine adjustments, customization and cleaning.
Steam Knob
(One set of buttons per group)
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INSTALLATION AND START UP
Machine positioning
MIN. 10 cm
MIN. 30 cm
Install within 0-3º horizontal.
1. Installing the machine in the service area must be performed by a qualified person. As the machine may be quite heavy, at least two strong, capable individuals are recommend to work together to lift and position the machine. Consult the Technical Specifications page for the specific machine model being installed for machine weight and dimensions details. Contact a service technician to do this task if you are not confident about performing the steps below.
2. Position the machine on a level, sturdy, and water-resistant surface approximately 110cm above floor level for ease of access and usage.
3. Adjust the feet to ensure that it dispenses coffee evenly to all cups.
4. Ensure enough free space is available above (>30cm) and behind (>10cm) the machine to ensure easy cleaning and maintenance and adequate ventilation.
Important:
Leave an air gap of at least 30cm above the machine and 10cm behind it to ensure adequate ventilation. The machine must be installed within 3º of horizontally level front-to-back and side-
to-side to ensure proper hydraulic function and drainage. Confirm with a spirit level or digital angle gauge.
Do not install the machine if the machine or installation surface it is wet. Allow it to dry completely and ask a service technician to ensure that none of the electrical components have been affected.
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INSTALLATION AND START UP
Drain connection checklist
1. Connect one end of the exible drain tube
to the drain cup outlet. (It is located under the drip tray and grill. Contact a service technician to do this task you are unsure how to access this area of the machine.)
2. Connect the other end of the drain tube
to the domestic plumbing drainage system in the service area.
3. Replace/reinstall the drip tray and grill.
Flexible drain tube
Drain cup
1. Ensure that a water ltration device
or system is installed in-line in the domestic water supply ahead the machine to prevent contamination inside the machine’s hydraulic system. Contact a
service technician to do this task if you are not confident about performing the steps below.
2. Open the water tap and allow the lter
to ll (if new/previously unused). Then the machine’s steam boiler will begin to ll. Check carefully around the service area for leaks or drips. If leaks/drips are detected turn off the tap immediately and check/tighten any leaking ttings.
Water filtration checklist
Pro Tip:
Always maintain the water ltration device or system in accordance with the manufacture’s specications. Failure to routinely maintain the ltration device or system will result in limescale build-up inside the machine’s hydraulic system which will eventually result in machine failure.
Domestic water supply
Machine
Water filter
Pro Tip:
Ensure that the drainage tube is not twisted and that it is below the level of the drain cup to prevent trapping water and other residue in the tube which could mold or produce bad smells.
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INSTALLATION AND START UP
1. Connecting the machine to the domestic water supply must be performed by a qualied person.
Contact a service technician to do this task you are not condent about performing the steps below.
2. Purge at least 20 liters of water from the domestic water supply before connecting the machine to it to
ush out any debris that may be in the plumbing system that would otherwise accumulate inside the boilers.
3. The domestic plumbing system should be tted with a brass 3/8” NPT male pipe tting and an in-
line shut-off valve. Connect the 180cm water inlet hose included with the machine to the domestic water supply and tighten the line ttings with a wrench to 15 ft. lbs. / 20N-m.
4. Only use safe drinking water with a hardness rating between 5ºfH and 8ºfH (French hardness
degrees) or 20 to 32 ppm (parts per million of calcium). If the hardness value is below this limit, corrosion of hydraulic components is likely. If the value is higher, lime-scaling inside the boiler will occur. In both cases, the proper function of the machine and quality and taste of the coffee will be negatively affected.
5. If necessary, connect the machine to a water softener to reduce water hardness using the exible
55cm hose included in the accessory box.
Important:
Only use the hoses supplied with the machine. Never reuse damaged hoses.
Water connection checklist
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Pro Tip:
Signicantly exceeding this operating range will result in excessive steam, high energy usage, unexpected emergency machine shutdown due to safety valve activation and possibly premature machine failure. Setting the temperature too low will resulting poor coffee extraction, slow group boiler heating, and low/no steam.
Boiler pressure is directly controlled by water temperature. The steam boiler’s optimal temperature operating range is from 116-120oC for milk steaming and brewing results. (The factory default temperature setting is 119oC.)
Relationship between boiler pressure and temperature
Optimal operating pressure and temperature
0.7
110
115
120
125
0.8 0.9 1 1.1 1.2
o
C
BAR
INSTALLATION AND START UP
Boiler pressure and temperature information
Machine handling tips
Do not place wet cups directly on the cup shelf. Always thoroughly dry any cups before storing them on the warming shelf.
WARNING!
Allowing water to drip into the machine can cause mechanical and electrical damage.
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INSTALLATION AND START UP
DANGER!
If the mains cable or plug is damaged, it must be replaced by the manufacturer, its service agent or similarly qualied persons in order to avoid SERIOUS INJURY OR
DEATH!
1. The machine should only be connected to the power supply by qualified personnel. The following safety instructions should be obeyed at all times.
2. Ensure that the electrical requirements stated on the TECHNICAL SPECIFICATIONS and on the ratings plate located under the drip tray inside the machine match the specifications of the power supply.
3. Ensure that the domestic electrical supply where the machine is being installed is rated for and able to provide the power required by the machine. Insufficient power supply, wiring, grounding, or insulation can result in overheating and possibility of fire.
4. The coffee machine must be connected to an earth grounded electrical outlet that complies with the regulations in force in the country of installation.
5. Ensure that a circuit breaker engineered for the power consumption of the machine is installed to protect the electrical supply, as specified on the ratings plate located under the drip tray.
6. Never connect the machine to the power supply via extension cords, plug adapters, or shared outlets.
Electrical connection checklist
Important:
The manufacturer will not be held liable for damage to persons, animals or property resulting from incorrect installation of the coffee machine.
Machine: Machine: 400Vac 3Ph+N230Vac Ph+N
Brown
Blue
Blue
Grey
Black
Brown
NEUTRAL
NEUTRAL
PHASE
PHASE
PHASE
PHASE
Yellow/Green
Yellow/Green
Supply cable
Supply cable
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INSTALLATION AND START UP
Power switch
Heating lamp
Steam knob
Initial starting procedure
Before using the machine be sure to:
1. Ensure the machine’s domestic water supply is opened at the tap.
2. Turn on the main power switch and wait a few minutes for the boiler to heat up.
3. Conrm that the heating lamp is lit up while the boiler is heating. When the lamp
switches off automatically the machine has reached operating temperature.
4. Press a drink button on the keypad to bleed air out of the group boilers and to ensure they are working (repeat for each group).
5. Open the steam knobs/taps to ensure they are working.
The machine is now ready to use.
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The portafilter set
Inserting the portafilter in the group
Installed correctly.
Portalter is not fully inserted.
Group gasket is worn out and needs to be replaced.
Filter basket locking spring
Filter basket
Portafilter spring slot
Double espresso portafilter and filter basket (14g)
Single espresso portafilter and filter basket (7g)
Align the portafilter's two flanges with the two
slots in the group housing.
Insert the portafilter and rotate it
counterclockwise until the handle is approximately perpendicular to the face of the coffee machine.
OPERATION
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2. Fill the lter basket with
espresso-grind coffee (approx. 7g for single or 14g for a double espresso).
1. Unlock and remove the portafilter from the group head.
Espresso brewing
5. Place the cup(s) under the portafilter outlet(s).
6. Select the desired option from the drink buttons.
WARNING!
Never try to open the portalter while the machine is in operation! The pressurised hot water could cause scalding or serious injury. After dispensing has nished, wait at least 3 seconds before removing the portalter.
OPERATION
4. Insert the filled portafilter into the group head and lock it into the correct position.
3. Press the coffee with the coffee tamper.
Pro Tip:
When not in use store the portalter inserted in the group to keep it warm. This is important to maintain optimal brewing temperature while the espresso is dispensing.
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Steaming and frothing milk
OPERATION
5. After steaming/frothing is finished, position the steam wand over the drip tray and open the steam knob/handle again for a few seconds to purge any milk remaining in the wand. Then wipe down the outside of the steam wand with a damp cloth to prevent nozzle blockage and to keep it clean.
WARNING!
Do not remove the pitcher or allow the steam wand to extend out of the milk while steaming/frothing, it may cause serious burns and injuries.
1. Place the steam wand over the drip tray and open the steam knob/handle for a few seconds to allow condensed water to be ejected. Close the steam knob/handle when only steam is coming out.
Open
4. Once the milk reaches the desired temperature, close the knob/handle and wait for the steaming to stop, then remove the pitcher.
Close
Open
Open
2. Immerse the steam wand into the milk, making sure the wand tip is submerged. Open the steam knob/handle again to begin steaming
or frothing the milk. Always keep the tip of the steam wand submerged in the milk while steaming!
Steaming
Frothing
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WARNING!
Do not remove the pitcher or allow the steam wand to extend out of the milk while steaming/frothing, it may cause serious burns and injuries.
5. After steaming is finished, position the steam wand over the drip
tray and open the steam knob/handle again for a few seconds to purge any milk remaining in the wand. Then wipe down the outside of the Turbo steam wand and temperature probe with a damp cloth to prevent nozzle blockage and to keep everything clean.
Steaming milk with the Turbo Steamer - ONYX Pro
OPERATION
1. Place the Turbo steam wand over the drip tray and open the steam handle for a few seconds to allow condensed water to be ejected. Close the steam handle when only steam comes out.
Open
Open
2. Immerse the Turbo steam wand into the milk, making sure the wand tip is submerged. Open
the Turbo steam handle again to begin steaming or frothing the milk. Always keep the tip of the Turbo steam wand submerged in the milk while steaming!
Frothing
4. When the froth begins to form, place the milk container on the drip tray with the Turbo steamer positioned as needed to continue to froth. The Turbo steamer will stop automatically when the programmed milk temperature is reached. The pitcher can then be removed.
Close
Open
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Dispensing hot water
OPERATION
WARNING!
Never place hands and ngers directly under the hot water outlet during dispensing to avoid scalding or serious burns.
1. Place a pitcher (or other heat resistant vessel) under the hot water outlet.
2. Open the tap or press the hot water button to begin dispensing.
3. When the desired amount of hot water is dispensed, close the tap or press the hot water button again to stop dispensing. (For ONYX Pro the dispensing will stop automatically after the programmed dispensing time is reached, or after 30 seconds - whichever is shorter).
ONYX ONYX Pro
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Cleaning reminders
Daily cleaning
Weekly cleaning
CLEANING AND CARE
• To keep the machine looking and working like new, always follow all the cleaning and care instructions provided in this manual.
• For safety always turn the machine off at the main power switch when cleaning the exterior surfaces.
• All exterior surfaces should be cleaned with a damp, lint-free cloth that will not scratch the machine, glass surfaces can be cleaned with a streak-free glass cleaner and a dry cloth.
• Do not use aggressive cleaning detergents, solvents or degreasers. These may damage the plastic and rubber parts, and will leave unwanted residue.
At the end of each working day be sure to:
1. Position the steam wand over the drip tray and open the steam lever for one minute to fully flush the wand. Repeat for each steam wand.
2. Place a container under the water outlet and activate the hot water dispensing for a total of 20 seconds to fully flush the tap.
3. Run the Daily flushing cycle for each brewing group. See Daily flushing section for details.
4. Clean the external surfaces of the machine, paying special attention to the glass and stainless steel parts to remove any coffee residue and smudges and fingerprints.
Once per week be sure to:
1. Clean the drain cup by slowly pouring one liter of warm water into it to dissolve and remove any build-up of coffee residue that often accumulates inside the drain cup and tube.
2. Clean the dip tray and the stainless steel insert grid under running water with a brush.
3. Clean the steam wand and the water tap. Be sure that the nozzles are not clogged or partially blocked with milk or other residue. If it’s necessary to remove them for cleaning, be careful not to deform or damage any of the components during removal.
4. Run the Weekly cleaning for each brewing group. See Weekly cleaning with espresso machine detergent section for details.
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Daily flushing - ONYX
CLEANING AND CARE
Pro Tip:
Run the ushing cycle for each group at the end of each day to prevent coffee residue drying and building up inside the brewing groups.
WARNING!
DO NOT OPEN THE GROUP OR REMOVE THE PORTAFILTER UNTIL THE CLEANING HAS FINISHED! THIS WILL RELEASE STEAM AND HOT WATER WHICH COULD RESULT IN BURNS.
1. Place the blind gasket in the emptied portalter,
then lock the portalter into the brewing group.
2. Turn off the machine at the main switch, then
press and hold the group’s middle button (2 Short Espressos) then turn the machine back on at the main switch. Automatic cleaning will start and lasts about one minute.
Blind gasket
Blind gasket
3. After cleaning, remember to remove the blind
gasket and store it in a safe place for the next usage.
ON
OFF
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Daily flushing - ONYX Pro
CLEANING AND CARE
Pro Tip:
Run the ushing cycle for each group at the end of each day to prevent coffee residue drying and building up inside the brewing groups.
WARNING!
DO NOT OPEN THE GROUP OR REMOVE THE PORTAFILTER UNTIL THE CLEANING HAS FINISHED! THIS WILL RELEASE STEAM AND HOT WATER WHICH COULD RESULT IN BURNS.
1. Place the blind gasket in the emptied portalter,
then lock the portalter into the brewing group.
2. Enter the user programming and select the
automatic cleaning cycle on the touchscreen. Automatic cleaning will start and lasts about 45 seconds.
Blind gasket
Blind gasket
3. After cleaning, remember to remove the blind
gasket and store it in a safe place for the next usage.
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Weekly cleaning with espresso machine detergent - ONYX
1. Place the blind gasket in the emptied portalter.
Blind gasket
WARNING!
Do not open the group or remove the portalter until the cleaning has nished! This will release steam and hot water which could result in burns.
Pro Tip:
Run the cleaning cycle for each group at the end of each week to thoroughly clean the group head, shower plate and portalter to ensure great coffee taste.
3. Turn off the machine at the main switch, then
press and hold the group’s middle button (2 Short Espressos) then turn the machine back on at the main switch. Automatic cleaning will start and lasts about one minute.
Professional espresso machine detergent Part no: 1104162
2. Add 7-10g of espresso machine detergent to
the portalter, then lock the portalter into the brewing group.
Blind gasket
4. After cleaning, with detergent, the group needs
to be ushed. So run the Automatic cleaning cycle two more times to ush out any remaining detergent. Repeat for each group, then remove the blind gasket and store it in a safe place for the next usage.
CLEANING AND CARE
ON
OFF
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WARNING!
Do not open the group or remove the portalter until the cleaning has nished! This will release steam and hot water which could result in burns.
CLEANING AND CARE
Weekly cleaning with espresso machine detergent - ONYX Pro
1. Place the blind gasket in the emptied portalter.
Blind gasket
Pro Tip:
Run the cleaning cycle for each group at the end of each week to thoroughly clean the group head, shower plate and portalter to ensure great coffee taste.
3. Enter the User Programming and select the
Automatic cleaning cycle on the touchscreen. Automatic cleaning will start and lasts about 45 seconds.
Professional espresso cleaning detergent Part no: 1104162
2. Add 7-10g of espresso machine detergent to
the portalter, then lock the portalter into the brewing group.
Blind gasket
4. After cleaning, with detergent, the group needs
to be ushed. So run the Automatic cleaning cycle two more times to ush out any remaining detergent. Repeat for each group, then remove the blind gasket and store it in a safe place for the next usage.
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USER PROGRAMMING - ONYX
User programming menu features
The machine is equipped a programmable interface that allows users to set or adjust the following features and parameters with guidance from the digital display. The following items can be viewed or
adjusted via the left-side brewer bank’s buttons:
Dose settings for each brewing button.
• Clock settings (adjust current time and date).
• Counters (number of coffees dispensed).
Adjusting dose programming
Use the following steps to program the espresso brew dosages for each brewing group and drink button (each button can be programmed for a different dosing volume if desired):
1. Place a portalter lled with fresh ground espresso into the brewing group and an empty cup under the outlet prior to starting the dose programming.
2. Press the Continuous Brewing Button for 8 seconds until the display shows Doses Programming.
3. Within 30 seconds press the drink button to be reprogrammed. Within a few seconds espresso
will begin dispensing.
4. Allow the espresso to dispense until the desired drink volume is reached, then press the drink
button that is being reprogrammed again to stop the ow. This dosage volume will now be stored as the default for that drink button.
5. Repeat Steps 1-4 for all drink buttons to be reprogrammed.
Note:
Programming any of the options on the left-side brewer bank’s buttons automatically programs the dispensing volumes for the corresponding button on all of the other groups. This only applies to the left-side brewer buttons. Programming other drink buttons only modies the option selected. So we programming doses for each group, always program the left-side brewer buttons rst, then program the other group(s).
Note:
For safety and water conservation, all brewing settings have a maximum dispensing time of 5 minutes.
i
i
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41
USER PROGRAMMING - ONYX
Setting the time and day
Setting the Auto On/Off times
Use the following steps to set the time and day displayed by the machine:
1. Enter the dose programming menu. The display will show Doses Programming.
2. Long press the Continuous Dispensing button again for two seconds until the display shows Clock Adjust.
3. Press the 2 Short Espressos button to access the time and day settings.
4. To adjust the hours, minutes and day of the week use the 1 Short Espresso and 1 Long Espresso buttons to scroll the ashing eld up or down.
5. When the ashing eld is set to the desired input press the 2 Short Espressos button to proceed to the next eld.
6. When all elds are set as desired, press the Continuous Dispensing button to proceed to the next programmable input, Auto ON/OFF, or continue pressing it until the user programming menu is exited.
Use the following steps to set the automatic power on and heat up/power down and cool off times for each day used the machine:
1. Enter the dose programming menu. The display will show Doses Programming.
2. Long press the Continuous Dispensing button again for two seconds until the display shows Clock Adjust.
3. Press the 2 Short Espressos button several times to proceed to the Auto On/Off setting. The currently programmed setting will be displayed, use the 1 Short Espresso and 1 Long Espresso buttons to scroll the ashing eld up or down.
4. To adjust the Auto On settings use the 1 Short Espresso and 1 Long Espresso buttons to scroll the ashing eld up or down.
5. When the ashing eld is set to the desired input press the 2 Short Espressos button to proceed to the next eld. Repeat this step for each day’s Auto On and Auto Off times.
6. When all elds are set as desired, press the Continuous Dispensing button to proceed to the next programmable input - Counters - or continue pressing it until the user programming menu is exited.
Note:
The user programming menu is only accessed via the left-side brewer bank’s buttons.
i
Note:
For any day(s) of the week that the machine will not be routinely used, simply program the Auto On/Off setting time as --.-- and the machine will interpret it as disabled for that day.
Pro Tip:
The Auto On/Off function is useful for programming the machine to be warmed up and ready before the rst barista arrives at the start of each day, and saves a lot of energy by making sure the machine shuts down automatically at the end of each day even if the main switch is still turned on.
i
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Activating automatic cleaning
The machine has an automatic cleaning function (useful for daily ushing and weekly cleaning) which can be activated as follows:
1. Turn the machine off at the main power switch.
2. Press and hold the 2 Short Espressos button while turning the main switch back on. Hold the button for a few seconds until the machine starts the cleaning cycle. The display will show “Cleaning”. The cleaning cycle lasts for about one minute.
3. Repeat for each brewing group.
Note:
When using this function to perform the weekly cleaning with espresso machine detergent no water will ow from the group. It is important to perform two or three more clearings without detergent afterward for each group to ensure all detergent has been ushed out of the group.
i
WARNING!
The cleaning water is very hot! Do not place ngers or hands under the group, open the group, or remove the portalter until the cleaning cycle has nished to avoid scalding or burns!
USER PROGRAMMING - ONYX
View the dispensing counters
Use the following steps to view the running counters for service and total and running number of coffees that have been dispensed by the machine:
1. Enter the dose programming menu. The display will show Doses Programming.
2. Long press the Continuous Dispensing button again for two seconds until the display shows Clock Adjust along with the currently programmed time and day and the hour will be ashing.
3. Press the Continuous Dispensing button again to proceed to the Counters function.
4. Then press the 2 Short Espressos button to scroll through and review the counters. The rst set of counters will be the current counters (including Liters, Service, Coffees, Teas) and then displaying the number of drinks dispensed by each brewing group.
5. To exit the user programming menu continue pressing the Continuous Dispensing button until the machine returns to normal operation.
Pro Tip:
The counters can be useful for calculating the number of coffees dispensed over a day, week or month, which is helpful in calculating business expenses, when machine service is needed, and other important machine related information.
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USER PROGRAMMING - ONYX
Activating/deactivating standby (energy saver) mode
The machine has a standby (energy saver) function which can be activated/deactivated as follows:
Activating Standby-
Press and hold the Continuous Dispensing button then press the 2 Short Espressos button. The display will show Standby.
Deactivating Standby-
Press the 2 Short Espresso button. The machine will exit Standby mode and begin to return to normal operating.
Pro Tip:
Standby mode reduces the steam and group boiler temperatures to 60ºC. This function is recommended during low usage times during the work day since it will reduce energy usage but still allows the machine to heat back up to normal operating temperature with just a few minutes when needed.
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USER PROGRAMMING - ONYX Pro
User programming menu features
The machine is equipped a programmable touchscreen interface that allows users to set or adjust the following features and parameters with guidance from the digital display. The following items can be
viewed or adjusted via the left-side brewer bank’s buttons:
Dose settings for each brewing button.
ECO settings (activate and deactivate energy saving mode).
• Clock settings (adjust current time and date).
• Power off/on (without using the main switch).
• Adjust preinfusion settings.
• Run the cleaning cycle.
• Adjust the steam and group boiler temperatures.
• Counters (volume of water cycled, service intervals, and number of coffees dispensed, etc.).
Entering and exiting the user programming menu
To enter the user programming menu simply press and hold the Settings button (wrench icon located at the top-right corner of the touchscreen) for six seconds.
Dose
Programming
Time &
Date
Preinfusion
Boiler
Temperatures
ECO
Mode
Power
On / Off
Automatic
Cleaning
Counters
Exit
Next
Menu
Exit
Previous
Menu
Access Settings menu (Long press for six seconds to access the programming menu.)
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USER PROGRAMMING - ONYX Pro
Adjusting dose programming
Use the following steps to program the espresso brew dosages for each brewing group and drink button (each button can be programmed for a different dosing time if desired):
1. Press the Settings button for six seconds until the user programming menu appears on the touchscreen.
2. Press the Dose Programming button, then press the drink button to be programmed on each brewing group.
3. Use the
+ and - buttons to adjust the dosing volume to the desired amount, repeat for each
drink button.
4. Then press the Exit
button to conrm the volumes and exit.
Note:
Programming any of the options on the left-side brewer bank’s buttons automatically programs the dispensing volumes for the corresponding button on all of the other groups. This only applies to the left-side brewer buttons. Programming other drink buttons only modies the option selected. So we programming doses for each group, always program the left-side brewer buttons rst, then program the other group(s).
Note:
For safety and water conservation, all brewing settings have a maximum dispensing time of 5 minutes.
i
i
Powering the machine OFF/ON from the touchscreen
To power the machine down at the end of a use period without using the main switch do the following:
1. Press the Settings button for six seconds until the user programming menu appears on the touchscreen.
2. Press the Power button, the touchscreen with illuminate red to indicate that the machine is powered off. To turn the machine back on, simply press the Power button again while the touchscreen is illuminated in red.
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Activating/deactivating ECO mode
The machine has a standby (energy saver) function which can be activated/deactivated as follows:
Use the following steps to activate or deactivate the ECO mode:
1. Press the Settings button for six seconds until the user programming menu appears on the touchscreen.
2. Press the ECO button, then use the
+ and - buttons to activate or deactivate the function
then press the button to save the setting and return to the user programming menu.
Pro Tip:
ECO mode reduces the steam and group boiler temperatures to 60ºC. This function is recommended during low usage times during the work day since it will reduce energy usage but still allows the machine to heat back up to normal operating temperature with just a few minutes when needed.
USER PROGRAMMING - ONYX Pro
Activating automatic cleaning
Use the following steps to activate the cleaning cycle for the brewing groups:
1. Press the Settings button for six seconds until the user programming menu appears on the touchscreen.
2. Press the Automatic Cleaning button and wait for the cycle to nish (daily cleaning takes approximately one minute, weekly cleaning with detergent for each group takes approximately four minutes: one minute for cleaning plus three minutes for the three required additional cleaning ushes). For weekly cleaning with detergent repeat this step for each group.
Important:
When using this function to perform the weekly cleaning with espresso machine detergent no water will ow from the group when the portalter with blind gasket is installed, however hot water will still ow from the other groups, so the cleaning with detergent must be repeated separately for each group. It is important to perform two or three more clearings without detergent afterward for each group to ensure all detergent has been ushed out of the group.
WARNING!
THE CLEANING WATER IS VERY HOT! DO NOT PLACE FINGERS OR HANDS UNDER THE GROUP, OPEN THE GROUP OR REMOVE THE PORTAFILTER UNTIL THE CLEANING CYCLE HAS FINISHED TO AVOID SCALDING OR BURNS! WAIT 3-4 SECONDS AFTER DISPENSING HAS FINISHED BEFORE REMOVING THE PORTAFILTER TO ALLOW PRESSURE TO RELEASE.
Pro Tip:
Optionally, as a time saving step,weekly cleaning with detergent can be done on all groups simultaneously if extra blind gaskets are purchased for use with the extra groups. Ask your distributor about purchasing extra gaskets if desired.
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USER PROGRAMMING - ONYX Pro
Setting the time, day and auto on/off functions
Adjust the time, day of the week, and automatic daily power on/off times as follows:
1. Press the Settings button for six seconds until the user programming menu appears on the touchscreen.
2. Press the Clock button, then use the
+ and - buttons to set the current hour then press the
button to save the setting and adjust the current minute then use the + , - and buttons to nish adjusting the time and current day of the week.
3. After the time is set use the
+ , - and buttons to set the Open/Close Time to Automatic,
then use the + , - and buttons to set the start/nish work times each day according to your preferred work schedule. (If this function is not needed at all during the week, simply set the Open/Close Time to OFF.)
Note:
For any day(s) that the machine will not be used, simply program the time as Auto On/Off setting as --.-- which the machine will interpret as always off.
Pro Tip:
The Auto On/Off function is useful for programming the machine to be warmed up and ready before the rst barista arrives at the start of each day, and saves a lot of energy by making sure the machine is shut down automatically at the end of each day.
i
Adjusting the steam and group boiler temperatures
The main steam boiler and individual group boiler temperatures can be individually adjusted to offer customized brewing and milk steaming/frothing.
Adjust the steam and group boilers as follows:
1. Press the Settings button for six seconds until the user programming menu appears on the touchscreen.
2. Press the Temperature button, then use the
+ and - buttons to set the steam boiler operating
temperature then press the button to save the setting. Then use the + , - and buttons to adjust the temperature of each group boiler.
Pro Tip:
Depending on the types/proles of coffee typically brewed, it may be useful to set each group at a different temperature to ensure the very best avour for each espresso.
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USER PROGRAMMING - ONYX Pro
View the dispensing counters
Use the following steps to view the running counters for service and total and running number of coffees, teas, ushes and service by group and for the entire machine:
1. Press the Settings button for six seconds until the user programming menu appears on the touchscreen.
2. Press the Counters button, then use the
+ and - buttons to scroll through the counters.
Pro Tip:
The counters can be useful for calculating the number of coffees dispensed over a day, week or month, which is helpful in calculating business expenses, when machine service is needed, and other important machine related information.
Activating/deactivating preinfusion
The machine has the option of using automatic preinfusion during all espresso brews. This function can be activated/deactivated as follows:
1. Press the Settings button for six seconds until the user programming menu appears on the touchscreen.
2. Press the Preinfusion button, then use the
+ and - buttons to adjust the preinfusion time for all
drink buttons.
Pro Tip:
Preinfusion is a useful feature for many roasts of coffee that need just a little more time to “develop” during brewing. Preinfusion moistens the espresso in the portalter for about one second, then releases pressure for two seconds before begging the normal brew. To decide if preinfusion is best for your specic coffee roast, it is recommended to do a taste comparison with and without preinfusion, then set up your machine according to what tastes best to you.
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49
MACHINE ALERTS
Fault in flow meter X / Flow fault detected in counter X
If the electronic control panel does not receive a pulse from the ow meter (coffee too ne or ow meter fault) within 5 seconds of pressing one of the espresso buttons, the light for the dose selected will start to ash. To disable it, press the dose button again.
Flow meter
Gr. X
Check that the machine is receiving water.
If boiler lling time exceeds the programmed time (2 minutes),
all of the drink buttons lights will ash and the machine will be disabled. To re-enable it, turn the machine off and on again at the power switch.
Time-out alarm
Boiler lling up
Temperature sensor fault
If the temperature sensor is not sending a signal, it may be disconnected or broken. Contact a service technician for repair.
Probe unconnect
Service the machine.
To disable the alarm and reset the counter: Turn off the machine. Simultaneously press and hold the 1 Short Espresso and 1 Long Espresso buttons. Turn on the machine.
Service
999999999
Regenerate the filter.
To disable the alarm and reset the counter: Turn off the machine. Simultaneously press and hold the 2 Short Espressos and 2 Long Espressos buttons. Turn on the machine.
Change lter
999999999
Display messages and alarms
To alert users that routine service of the machine is due or against a situation that could possibly cause damage to the machine, ONYX has the following alerts programmed into its software:
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50
TROUBLESHOOTING
Problem Possible cause Solution
The machine does not start up
when turned on
The plug is not correctly inserted into the power socket
Check that the plug is correctly inserted and that the power socket is operational.
The circuit breaker and/or differential are disconnected.
Check that they are connected.
The cable and/or plug are damaged.
Call service personnel to replace them.
The steam wand does not
dispense steam
The steam wand is clogged with dried milk.
Clean the wand and, if necessary, remove the nozzle and unclog it using a pin or needle.
Water is found underneath
the machine
The drainage tube is blocked with used grounds/rubbish.
Clean the drainage tube.
Machine faults
Problem Possible cause Solution
Coffee dispensing
temperature is too cold:
Heat-exchanger outlet pipes are clogged with limescale.
Turn of the machine at the switch and contact a technician to make needed repairs.
Brewing groups do not
dispensing water:
Water system is clogged with limescale.
Turn of the machine at the switch and contact a technician to make needed repairs.
Limescale faults
Problem Possible cause Solution
Coffee dispensing is too fast: The coffee grind is too coarse.
Switch to a ner grind of espresso.
Coffee dispensing is too slow: The coffee grind is too ne.
Switch to a coarser grind of espresso.
Brewing faults
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51
SERVICE INFORMATION
Notes:
Page 52
Your Dealer
FOR SERVICE
Please contact your dealer
www.creminternational.com
For the warranty to be valid the conditions for maintenance must have been followed according to our instructions, proper precaution has been made and warranty claim been issued without delay.
The affected equipment may not be used during awaiting service if there is any risk that the damage or defect would worsen.
The warranty will not cover consumption supplies such as glassware, normal maintenance such as cleaning of filters, contaminations in water, lime, incorrect voltages, pressure or adjustment of water amounts.
The warranty will not cover damages of defects caused by incorrect handling and operation of the appliance.
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