Page 1
MONROC
USER MANUAL
Original Instructions
UM_EN
Date: 150612
R
Page 2
CONTENT
MONROC
CONTENT ..................................................................................................................................................................... 2
SYMBOL DESCRIPTION ....................................................................................................................................... 4
Hazard intensity levels ......................................................................................................................................................... 4
GENERAL ........................................................................................................................................................................ 5
Introduction ........................................................................................................................................................................... 5
General instructions ............................................................................................................................................................. 5
Warnings ................................................................................................................................................................................. 5
Precautions ............................................................................................................................................................................. 6
Intended use ........................................................................................................................................................................... 6
TECHNICAL SPECIFICATIONS ........................................................................................................................ 7
MONROC 1GR .................................................................................................................................................................... 7
Accessories.............................................................................................................................................................................7
MONROC 2GR .................................................................................................................................................................... 8
Accessories.............................................................................................................................................................................8
OVERVIEW OF COMPONENTS .................................................................................................................... 9
MONROC 1GR .................................................................................................................................................................... 9
DIMENSION SKETCH ...........................................................................................................................................10
MONROC Control 2GR ..................................................................................................................................................10
MONROC Pulser 2GR ......................................................................................................................................................10
DIMENSION SKETCH ...........................................................................................................................................11
TRANSPORT ..............................................................................................................................................................12
INSTALLATION ........................................................................................................................................................12
Packaging ...............................................................................................................................................................................12
Delivery inspection .............................................................................................................................................................12
Positioning ............................................................................................................................................................................12
Electrical installation ...........................................................................................................................................................13
Connection types ................................................................................................................................................................13
Water connection ..............................................................................................................................................................14
Pressure and temperature ................................................................................................................................................14
Starting the machine ...........................................................................................................................................................14
The portalter set ..............................................................................................................................................................15
Inserting the portalter in the group .............................................................................................................................15
OPERATION ...............................................................................................................................................................16
Espresso brewing ................................................................................................................................................................16
Steaming and frothing milk ...............................................................................................................................................17
Hot water dispensing .........................................................................................................................................................18
CLEANING AND MAINTENANCE ............................................................................................................19
Coffee machine cleaning ....................................................................................................................................................19
Daily cleaning .......................................................................................................................................................................19
2
Page 3
CONTENT
Weekly cleaning .................................................................................................................................................... 19
Cleaning and descaling the brewing group and portalter .......................................................................... 20
Cleaning the gasket and shower plate ............................................................................................................. 21
MONROC
STORAGE AND DISPOSAL OF MACHINE ............................................................................ 22
Additional handling of the machine................................................................................................................... 22
How to store the machine ................................................................................................................................. 22
Disposal of machine ............................................................................................................................................. 22
PROGRAMMING ....................................................................................................................................... 23
Buttons functions .................................................................................................................................................. 23
Additional button functions ................................................................................................................................ 23
Programming the coffee dosage ........................................................................................................................ 24
TROUBLESHOOTING ........................................................................................................................... 25
3
Page 4
SYMBOL DESCRIPTION
MONROC
Hazard intensity levels
There are four different levels of notification intensity within this manual, as identified by the signal words
DANGER, WARNING, IMPORTANT, and NOTE. The level of risk and importance of the notification
is determined by the following definitions. Always observe the warnings to ensure safety and prevent
potential injury and product damage.
Important:
Alerts against unsafe practices. Observe Important notifications to ensure food safety, prevent
possible minor personal injury, or damage to the machine.
WARNING:
Indicates a potentially hazardous situation which, if the WARNING is ignored, could result in
serious injury or even death.
DANGER:
INDICATES A IMMINENTLY HAZARDOUS SITUATION WHICH, IF NOT
AVOIDED, WILL LIKELY RESULT IN SERIOUS INJURY AND EVEN DEATH.
Note:
Gives additional information which may be helpful during the operation, routine maintenance,
i
and cleaning of the machine.
4
Page 5
GENERAL
Introduction
Thank you for choosing a MONROC espresso machine.
We hope you enjoy it !
Read this user manual carefully before starting
to use the machine.
This manual contains important instructions
regarding safe intended use of the machine.
General instructions
Machine installation and certain maintenance
operations should only be performed by
qualified service personnel.
All safety instructions and warnings contained
in this manual should be observed at all
times to ensure safe installation, use, and
maintenance.
Do not attempt to remove covers or safety
shields to access the interior of this machine
or make repairs. Repairs should be made by an
authorised technician or service centre.
Owners are liable for ensuring that users have
been properly trained to operate the machine
and understand the potential risks involved.
The owner or installer will be liable for all non-
authorised modification of the machine.
Non-authorised alteration or modification
MONROC
Do not discard this manual, it will be useful for
future reference. If damaged or lost, request a
copy from the manufacturer.
of the machine will immediately void the
manufacturer’s warranty.
This manual references the machine at the
time of sale. The commercial availability of
subsequent versions including modifications,
upgrades or adaptations does not oblige
the manufacturer to apply any changes to
this machine, nor is it obliged to update the
documentation supplied.
The manufacturer reserves the right to
withdraw currently available manuals whenever
deemed appropriate and reasonable.
Periodically, some updates and changes may
be required for this machine. In this event, a
technician will be responsible for ensuring the
change is made in accord with manufacturer’s
specifications.
Warnings
Note:
The manufacturer is not liable for damage to persons or property resulting from failure to
follow the instructions and warnings listed below when installing and using this machine.
Install the machine in a horizontal position and
away from heat sources and flammable objects.
This machine should only be installed on a
water-resistant work surface that is capable of
adequately supporting the machine’s weight.
Place the machine in a location accessible only
to personnel trained to operate it.
Keep all hazardous packaging materials, such as
plastic bags, styrofoam, and staples, out of reach
of children.
Plug the machine into a properly installed, earth
grounded electrical outlet with line voltage that
matches the specifications for the machine.
Ensure that the power supply voltage does not
fluctuate by more than 6%.
Position the power cable so that users cannot
trip over it. Keep the power cable away from
sharp edges and heat sources.
Children should never be allowed to play with
the machine.
This appliance is not suitable for installation in
an area where a pressure washer may be used.
Do not use the machine outdoors, where
it would be exposed to severe weather or
extreme temperatures..
If the power cable is damaged, it may only be
replaced by the manufacturer or its approved
service technician.
Do not remove or disable any of the
mechanical, electrical, or thermal protection
safety equipment.
5
Page 6
GENERAL
MONROC
In case of emergency, (e.g., the machine catches
fire or becomes unusually hot or noisy),
disconnect the power immediately and turn off
the water supply.
If the machine is not going to be used for an
extended period of time, disconnect the power.
When disconnecting the power, pull the plug
rather than the cable.
When packed for storage, store the machine
in a dry place with an ambient temperature
above 5ºC. Boxes may be stacked up to three
Precautions
Before performing maintenance and/or moving
the machine, disconnect the machine from the
power supply and wait for it to cool down.
Do not place any liquids on the machine.
This appliance must not be cleaned with a
pressure washer.
Never immerse the machine, plug or power
cable in water, as there is a risk of electric
shock.
Do not touch the machine’s hot surfaces or
dispensing equipment.
Do not touch the machine if your hands or feet are
wet.
Do not operate the machine if any part except
the dispensing equipment is wet.
Place the machine out of reach of children.
This appliance can be used by children from
age 8 and above and persons with reduced
units high of the same model. Do not place
other heavy items on top of the box.
If the machine is likely to be exposed to
temperatures below 0 ºC during handling and
transport, make sure that service personnel
empty the boiler and water system. (The
machine’s boiler and water system is empty
when delivered from the factory.)
To ensure fault-free machine operation, only
use manufacturer-approved replacement parts
and accessories.
physical, sensory, or mental capabilities or lack
of experience and knowledge if they have been
given supervision or instruction concerning use
of the appliance in a safe way and understand
the hazards involved.
Children shall not play with the appliance.
Cleaning and user maintenance shall not be
made by children without supervision.
Do not use the machine if the power cable
or plug is damaged, or the machine has been
dropped. Contact a service technician for
repairs or to ensure that it is safe for use.
Do not block the vents with rags or other
objects.
Do not insert foreign objects into the vents.
Check the drain regularly to make sure that
waste water is emptying properly.
Intended use
The coffee machine has been designed and
manufactured to make espresso coffee and
other hot drinks (e.g., steaming and frothing
milk). Do not use it for any other purpose.
The machine is intended to be used by trained
personnel for preparing foodstuffs.
This machine is not intended for use in
industrial kitchens, domestic kitchens, or similar
locations.
The manufacturer will not be held liable
for damage to persons or property due
to incorrect, improper or negligent use by
nonprofessional personnel.
6
To ensure optimal performance, install the
machine in a location where these parameters
will not be exceeded:
- Maximum permissible inlet water pressure:
600 KPa (6 Bar)
- Minimum permissible inlet water pressure:
200 KPa (2 Bar)
- Maximum inlet water temperature: 40ºC
- Ambient temperature is between +10 ºC
(min.) and +40 ºC (max.).
Page 7
TECHNICAL SPECIFICATIONS
MONROC 1GR
MONROC
MODEL
SPECIFICATIONS
MINI 1GR CONTROL MINI 1GR PULSER
Steam wand 1 unit
Hot water outlet 1 unit
Temperature control Pressure switch
Dispensing system for tall cups Optional
Height, width, depth (mm) 430, 460, 530 430, 460, 530
Boiler volume (L) 6 (L)
Power supply 230V 1N~ 2770 W 50/60 Hz 230V 1N~ 2780 W 50/60 Hz
Water connection Female 3/8" thread
Machine weight (kg) 35.45
Steam boiler operating pressure Between 0.8 and 1.2 bar
Ambient noise < 70 db
Accessories
2-spout
portalter
1-spout
portalter
55cm inlet
hose
Cleaning
Membrane
Drainage tube
(150cm)
MODEL
MINI 1GR
MINI 2GR
1 unit 1 unit 1 unit 1 unit 1 unit
1 unit 1 unit 1 unit 1 unit 1 unit
7
Page 8
TECHNICAL SPECIFICATIONS
MONROC 2GR
MONROC
SPECIFICATIONS
MODEL
PULSER 2GR CONTROL 2GR
Machine model, Standard -
Machine model, Take Away -
Steam wand 1 unit
Hot water outlet 1 unit
Temperature control Pressure switch
Dispensing system for tall cups Optional
Height, width, depth (mm) 430, 650, 530
Boiler volume (L) 11.5(L)
Power supply 220-240V 1N~ 3350W 50/60Hz
Water connection Female 3/8" thread
Machine weight (kg) 45.20
Steam boiler operating pressure Between 0.8 and 1.2 bar
Ambient noise < 70 db
EBEE-D32B-12AI
220-240V 1N~ 3350W
EBEE-D32B-22AI
220-240V 1N~ 3350W
Accessories
MODEL
2GR
8
2-spout
portalter
2 units 1 unit 1 unit 1 unit 1 unit
1-spout
portalter
55cm inlet
hose
Cleaning
Membrane
Drainage tube
(150cm)
Page 9
OVERVIEW OF COMPONENTS
Front view of the machine
MONROC 1GR
A
MONROC
D
B
Model A B C D
MONROC 1Gr 430 mm 630 mm 530 mm 124 mm
C
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Page 10
DIMENSION SKETCH
MONROC Control 2GR
MONROC
Boiler
manometer
Steam tap
Steam wand
MONROC Pulser 2GR
Boiler
manometer
Water tap
Hot water
outlet
Water tap
Brewing
group
Dispense buttons
Power switch
Element light
Portafilter
Brewing
group
Dispense buttons
Steam tap
Steam wand
10
Hot water
outlet
Brewing
group
Power switch
Element light
Portafilter
Brewing
group
Page 11
DIMENSION SKETCH
MONROC 2GR
A
MONROC
D
B
C
Model A B C D(Min) D(Max)
MONROC control 2Gr 480 mm 660 mm 540 mm 74 mm 124 mm
MONROC pulser 2Gr 480 mm 660 mm 540 mm 74 mm 124 mm
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Page 12
TRANSPORT
MONROC
Packaging
The machine is shipped in a custom-designed carton which utilizes model-specific polystyrene
cushions to protect it from damage.
The machine’s carton features standardized handling symbols to explain proper shipping and
storage methods.
The machine must remain in a horizontal position during the transport. Do not store or handle the
machine except on its feet.
During transport protect the carton and machine from impact drops, crushing, shocks, moisture
and exposure to extreme temperature.
Delivery inspection
Upon receipt and delivery ensure that the machine is in the exact condition described in the
enclosed documentation, and that all accessories are included. Missing items should be reported to
the manufacturer or dealer immediately.
Damage caused during transport should be reported to the shipping agent and the machine’s
distributor immediately.
Packaging materials are potentially dangerous and should be kept away from children.
The carton and all packing materials are recyclable and should be returned to a recycling center for
disposal.
INSTALLATION
Positioning
MIN. 10 cm
Install within 0-3º horizontal.
12
MIN. 30 cm
Install the machine on a level, sturdy, and water-resistant
surface approximately 110cm above floor level for ease of
access and usage.
Adjust the feet to ensure that it dispenses coffee evenly to
all cups.
Ensure enough free space is available above (>30cm) and
behind (>10cm) the machine to ensure easy cleaning and
maintenance and adequate ventilation.
Do not install the machine if it is wet or damp. Allow it to
dry completely and ask a service technician to ensure that
none of the electrical components have been affected.
Note:
i
Leave an air gap of at least 30cm above the machine
and 10cm behind it to ensure adequate ventilation. The
machine must be installed within 3º of horizontally level
front-to-back and side-to-side to ensure proper hydraulic
function and drainage. Confirm with a spirit level or
digital angle gauge.
Page 13
INSTALLATION
Electrical installation
MONROC
The coffee machine should only be connected to the power supply by qualified
personnel. The following safety instructions should be followed at all times:
Check that the electrical specifications on the ratings plate match the
specifications of the power supply at the point of installation.
The coffee machine must be connected to an earthed socket that complies
with the regulations in force in the country of installation.
You should protect the electric line of the installation with a circuit breaker
switch appropriated for the power consumption of the machine, specified
on its ratings plate.
A residual current circuit breaker must be installed in accordance with the
characteristics of the area of the installation.
Check the characteristics, power rating of the system and that the diameter
of the cables are suitable for the power used by the machine.
Do not connect the coffee machine to the power supply via extension
boards, adapters or shared sockets.
The manufacturer will not be held liable for damage to persons, animals or
property resulting from incorrect installation of the machine.
DANGER!
If the mains cable or plug is damaged, it must be replaced by the manufacturer, its service agent
or similarly qualified persons in order to avoid possible SERIOUS INJURY OR DEATH!
Connection types
Connect the machine as per the instructions on the ratings plate.
230Vac Ph+N
Machine: Supply
Supply cable Supply cable Supply cable
Yellow/Green
Blue
Brown
230Vac Ph+N
NEUTRAL
PHASE
230Vac Ph+N
Machine: Supply
Yellow/Green
Blue
Brown
2Ph 230Vac
PHASE
PHASE
125Vac Ph+N
Machine: Supply
Blue
Brown
Yellow/Green
125Vac Ph+N
NEUTRAL
PHASE
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Page 14
INSTALLATION
MONROC
Water connection
The Installation of the machine to a water mains connection must be done by a qualified person.
Rinse around 20 liters of water from the main water supply before connecting the machine to the water
connection.
Connect the inlet hose that is assembled in the machine to the main water supply, which should have
a 3/8” male connection fitted with a shut-off valve, tighten it with a wrench.
Use safe drinking water with hardness between 5ºfH and 8ºfH (French hardness degrees). If the value
is below this limit, the presence of corrosion of hydraulic components is a possibility. If the value is
higher than this limit, the presence of lime in the boiler will increase. In both cases the operation of
the machine and coffee quality will be affected negatively.
If necessary, connect the machine to a water softener or remineraliser to reduce water hardness.
Use the flexible hose that is included in the accessory box of the machine.
Connect one end of the corrugated tube to the drain cup in the machine, connect the other to the
main drainage tube at the installation area.
Important:
Only use the hoses supplied with the machine. Never reuse old hoses. Only use replacement
hoses authorised by the manufacturer.
Make sure that the drainage tube is not twisted and ensure that the entire tube is below the
level of the drain cup.
Pressure and temperature
Boiler temperature and pressure are directly related (see Fig. 01).
Machine is fitted with a pressure gauge that will display the boiler pressure, if the machine is fitted
with a display it will also indicate boiler temperature.
125
120
115
110
o
C
Relationship between boiler pressure and temperature
BAR
0.7
Standard pressure and temperature
0.8 0.9 1 1.1 1.2
Fig. 01
Starting the machine
14
Open the external supply of water to the machine.
Turn on the main power switch.
Press a drink button at the control panel on each
group, wait until water comes out continuously from
each of them. This way the heat exchangers in the
machine will be correctly filled.
Open the steam tap to release the air trapped in the
boiler.
The red lamp indicates that the boiler is heating.
The lamp switches off when the machine reaches
operating temperature.
The machine is now ready to use.
Page 15
INSTALLATION
The portafilter set
Portafilter
Inserting the portafilter in the group
MONROC
Filter basket locking spring
Filter basket
Portafilter spring channel
Portafilter and filter basket
for single espresso (7g)
Portafilter & filter basket
for double espresso (14g)
Align the portafilter's two flanges with
the two slots in the group housing.
Portafilter not
fully inserted.
Insert the portafilter and rotate it counterclockwise
until the handle is approximately perpendicular to the
face of the coffee machine.
Correct
position.
Group gasket is
worn out, please
replace.
15
Page 16
OPERATION
Espresso brewing
Important:
Always keep the
portafilter inserted
in the group to
keep it warm. This
is important to
maintain an optimal
temperature when
the espresso is
dispensing.
03 04
01 02
Unlock and remove the portafilter
from the group head.
05
MONROC
Fill the filter basket with
espresso-grind coffee
(amount will differ
depending on filter basket
size). For best results
use only freshly ground
espresso beans.
Press the coffee with the
coffee tamper.
06
A
Select the desired option from the
drink buttons.
16
Insert the filled portafilter into the
group head and lock it into the
correct position.
WARNING!
B
Never try to open the portafilter while the
machine is in operation! The pressurised hot
water could cause scalding or serious injury.
After dispensing has finished, wait at least 3
seconds before removing the portafilter.
Place the cup(s) under the
portafilter outlet(s).
Page 17
OPERATION
Steaming and frothing milk
MONROC
Steaming
Frothing
01
Place the steam wand over the drip
tray and open the steam lever for a few
seconds to allow condensed water to be
ejected. Close the steam lever when only
steam comes out.
03
Open the steam lever again to begin steaming or frothing
the milk. Do not remove the milk pitcher while steaming.
Immerse the steam wand into the milk,
making sure the wand tip is submerged.
WARNING!
Do not allow the steam wand to extend out
of the milk when the lever is open, it may
cause serious burns and injuries.
02
04
Once the milk reaches the
desired temperature, close the
lever and remove the pitcher.
After the process is finished, position the steam wand
over the drip tray and open the steam lever for a few
seconds to eject any milk remaining in the wand.
Close the lever and then wipe down the outside of
the steam wand with a damp cloth to prevent nozzle
blockage and to keep it clean. Leaving milk in or on
the wand will affect the taste of later drinks.
05
17
Page 18
OPERATION
Hot water dispensing
Machines with manual water tap
Place a jug (or similar) under
the hot water outlet
Open the hot water tap.
Close the tap as soon as the
machine has dispensed the
desired amount of water.
WARNING!
Never expose hands and fingers directly under the water
outlet during operation to avoid scalding or serious burns.
MONROC
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Page 19
CLEANING AND MAINTENANCE
Coffee machine cleaning
Important:
To keep the machine looking and working like new, you should always follow the cleaning
and care instructions provided in this manual.
Always turn off the main power switch when cleaning the exterior of the machine.
All external surfaces should be cleaned with a damp, lint-free cloth that will not scratch the
machine.
Do not use aggressive cleaning detergents, solvents or degreasers. These can damage the
surfaces, and plastic and rubber parts, and leave unwanted residue.
Important:
Each day, or 8 hours after dispensing the last coffee, the following cleaning tasks should be
performed to maintain the quality and performance of the water system:
Portafilter: Brew one espresso with the filter empty (around one minute) to flush it out
(dispose of this water).
Steam Wand: Position the wand over the drip tray and open the steam lever for one minute
to flush the wand.
Hot Water Outlet: Place a container under the water outlet and open the lever for 20
seconds (dispose of this water).
Daily cleaning
Rinse each of the brewing groups, shower plates, and portafilters with hot water for 15 seconds.
Clean the external surfaces of the machine with a damp cloth, paying special attention to the
stainless steel parts.
Clean the steam wand and the water tap. Be sure that the nozzles are not clogged or partially
blocked with milk or other residue. If it’s necessary to remove them for cleaning, be careful not to
deform or damage any of the components during removal.
Clean the dip tray and the stainless steel insert grid under running water with a brush.
Clean the drain cup by slowly pouring one liter of warm water into it to dissolve and remove the
coffee residue that accumulates inside the drain cup and hose.
MONROC
Weekly cleaning
Clean the brewing group and portafilter with professional cleaning powder (page 20).
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Page 20
CLEANING AND MAINTENANCE
MONROC
Cleaning and descaling the brewing group and portafilter
WARNING!
Never try to remove the portafilter while the group is performing the cleaning
operation, as the pressurized hot water could cause scalding or serious injury. After
cleaning has finished, wait at least 3 seconds before removing the portafilter.
Unlock and remove the portafilter from the group head.
Place the cleaning membrane in the filter basket.
Fill the filter basket with professional cleaning detergent (7gr. for a single espresso portafilter, 14gr.
for double espresso portafilter). Detergent is available from your distributor as Part # 1104162.
Lock the portafilter into the group head.
To activate the cleaning and descaling program:
1.) Turn off the machine at the main switch.
2.) Press and hold down the 2 Short Espressos button on the control panel of the group
requiring cleaning. Without releasing the button, turn on the machine. Auto-cleaning will start
automatically.
3.) Release the button. The machine will clean, flush, and rinse itself.
4.) If any residual powder is present, simply rinse the portafilter under clean water and press the
Continuous Dispensing button and allow it to flow for 15 seconds with no portafilter in place.
OR, simply repeat steps 1 through 3 with using any detergent to rinse the group and portafilter.
5.) When all cleaning/descaling is complete, remove the blind gasket and store it in a secure place.
Important:
Boiler descaling is only to be performed by a qualified technician, and frequency will depend
on local water conditions and frequency of machine use. Contact your distributor for boiler
descaling questions and technical assistance.
Note:
i
Clean the group and portafilter with detergent once a week.
For daily cleaning, rinse the group and portafilter without detergent (only using the
membrane and hot water) by making .
Blind gasket
Note:
i
Only use professional cleaning
powder for espresso machines.
It’s available from your
distributor. Part #: 1104162
20
Coffee-machine
detergent
Page 21
CLEANING AND MAINTENANCE
MONROC
Cleaning the gasket and shower plate
Cleaning the gasket
While making espresso, coffee grounds will naturally accumulate on the group’s sealing surface.
Allowing an excessive amount of grounds to build up can prevent the portafilter from properly sealing
to the group head. In extreme cases, such as leaving a used portafilter in the group head for several
days, water can even become blocked from passing through the shower plate.
To prevent these problems, perform the following cleaning procedures daily:
Install the blind basket into the portafilter without cleaning powder.
Place the portafilter loosely in the group head - do not close it fully.
Press the Continuous button .
Perform an opening-closing motion with the portafilter in place without closing it fully. Water will
flow over and around the portafilter, passing through the closing surface and washing out any coffee
residue. Be very careful to avoid splashes, as this water is very hot and can cause burns.
Press the Continuous button again to stop the water flow.
WARNING!
Take special care to avoid scalding when
performing this cleaning operation, as the hot
water used to clean the gasket will spill over
the sides of the portafilter.
WARNING!
Do not fully tighten the portafilter. If fully
tightened, high-pressure water may spray out
and cause scalding or serious injury.
Cleaning the shower plate
Remove the portafilter from the group head.
Clean the shower plate and group gasket with a soft brush to remove any coffee residue.
Remove coffee
residue with a
food-safe brush
Shower plate
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CLEANING AND MAINTENANCE
Additional handling of the machine
Always remove and insert the portafilters
gently. Never use excessive force to try
to close the portafilter. If the portafilter
does not turn and lock into place without
excessive force this usually indicates that
there is too much coffee in the filter
basket.
Important:
Do not place wet cups directly on the
cup shelf. Allowing water to drip into
the machine can cause mechanical and
electrical damage.
STORAGE AND DISPOSAL OF MACHINE
MONROC
How to store the machine
Before storage be sure to:
Perform all weekly and periodic cleaning procedures described in this manual (see pages 16-20).
Disconnect and roll up the power cord (this should be performed by a qualified person).
Disconnect the machine’s water inlet hose from the domestic water supply and drain the boilers (this
should be performed by a qualified person).
Clean the drip tray and exterior of the machine to remove any coffee or other residue.
Cover / re-pack the machine in its original carton and store it in a dry place where it will not be
exposed to extreme temperatures or humidity.
When returning the machine to service after long-term storage, perform all weekly and periodic
cleaning procedures before use.
Disposal of machine
Disconnect and roll up the power cord (this should be performed by a qualified
person).
Disconnect the machine’s water inlet hose from the domestic water supply and
drain the boilers (this should be performed by a qualified person).
Pack up and ship/deliver the machine to a certified recycling center.
22
Page 23
PROGRAMMING
MONROC
Buttons functions
The following functions can be programmed and controlled from the digital display:
Volume control of four different espresso drinks per brewing group.
Timed hot water dispensing.
Automatic boiler filling and level control.
Automatic heating element shut-down in event of a low water condition.
System supervision through messages, warning, and alarms.
Automatic cleaning of the brewing groups.
The digital controller is programmed with four standard drink functions (these can be reprogrammed
as desired by the user) and one continuous function from the manufacturer.
The left four buttons (1 Short Espresso, 1 Long Espresso, 2 Short Espressos, 2 Long Espressos) will
brew the programmed beverage volume and then stop automatically.
The center button (Continuous) brews continuously until the user stops it by pressing the button
again.
TEA (if it is activated)
CONTINUOUS BREWING
1Short
espresso
The Continuous Dispensing button performs 3 different functions (depending on length of time pressed):
1Long
espresso
2 Short espresso/
Auto-cleaning
2 Long
espresso
PROGRAMMING MENU
Machines equipped with display
Under 1 second: Enables automatic water- or steam-dosing (only on machines without manual taps).
Between 1 and 8 seconds: Enables Continuous Dispensing (press again to disable).
Over 8 seconds: Access coffee-dose programming menu (see below).
Machines not equipped with display
Under 4 seconds: Enables Continuous Dispensing (press again to disable).
Over 4 seconds: Access coffee-dose programming menu (see below).
Additional button functions
To activate these functions, turn off the machine at the power switch then, while holding
down the required button on the left-hand Drink buttons, turn the machine back on.
1 Short Espresso. Enable electronic pre-infusion.
1 Long Espresso. Disable electronic pre-infusion.
2 Short Espressos. Perform auto-cleaning.
2 Long Espressos. Turn on/off flashing of button lights (only for 2GR and
3GR machines without display control).
Note:
i
In machines equipped with a display, electronic pre-infusion may have to be enabled/
disabled from the service programming menu.
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PROGRAMMING
MONROC
Programming the coffee dosage
This section explains how to program the doses dispensed automatically by the drink buttons.
Important:
Use a portafilter filled with fresh coffee for every new dose you program.
On machines not equipped with a display, hold down the Continuous Dispensing button for 4
seconds. On machines equipped with a display, hold down the Continuous Dispensing button for 8
seconds. The Continuous Dispensing button light will flash. On machines equipped with a display, all
of the Drink buttons lights will be turned on.
Press the dispensing option that you wish to program: 1 Short Espresso, 1 Long Espresso, 2 Short
Espressos or 2 Long Espressos. The lights on the button pressed and on the Continuous Dispensing
button will remain on.
The group will start dispensing coffee. When the desired volume is reached in the cup, press the
selected button again to stop dispensing. This volume setting will be saved. On machines equipped
with a display, the lights on the reprogrammed dosage buttons will remain off.
Repeat this process for all of the dispensing options that you wish to reprogram.
If you only need to reprogram one of the dispensing options, follow the steps above and program just
that option. All of the other dispensing options will remain unchanged (default settings).
24
Note:
i
Programming any of the options on the left-hand Drink buttons (when viewing the
machine from the front) automatically sets the dispensing volumes on all of the other
Drink buttons. This only applies to the left-hand Drink buttons. Programming other
Drink buttons only modifies the option selected.
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TROUBLESHOOTING
The following checks can be carried out by users only after the machine has been turned off and
disconnected from the power supply. For all other nonspecific machine faults, disconnect the machine
from the power supply and immediately contact authorised and qualified service personnel.
Problem Possible cause Solution
MONROC
Check that the plug is correctly
inserted and that the power
socket is operational.
Check that they are connected.
Call service personnel to
replace them.
Clean the wand and, if
necessary, remove the nozzle
and unclog it using a pin or
needle.
The machine does not
start up
The steam wand does not
dispense steam
Water is found
underneath the machine
The plug is not correctly
inserted into the power socket
The circuit breaker and/or
differential are disconnected.
The cable and/or plug are
damaged.
The steam wand is clogged by
milk
The drainage tube is blocked. Clean the drainage tube.
Faults produced by limescale
Coffee not dispensed at right temperature:
Brewing groups do not dispense water: Water system is clogged by limescale.
Heat-exchanger outlet pipes clogged by
limescale.
90% of faults are due to limescaling inside the coffee machine (due to not softening the
water). To avoid these faults, maintain the water softener regularly.
Coffee dispensing is very fast:
Coffee dispensing is very slow:
Coffee-grinding problems
The coffee grinding is to coarse. Adjust the
coffee-grinding setting.
The coffee grinding is to fine. Adjust the
coffee-grinding setting.
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Page 26
For the warranty to be valid the conditions for maintenance must have been
followed according to our instructions, proper precaution has been made and
warranty claim been issued without delay.
The affected equipment may not be used during awaiting service if there is any risk
that the damage or defect would worsen.
The warranty will not cover consumption supplies such as glassware, normal
maintenance such as cleaning of lters, contaminations in water, lime, incorrect
voltages, pressure or adjustment of water amounts.
The warranty will not cover damages of defects caused by incorrect handling and
operation of the appliance.
FOR SERVICE
Please contact your dealer
Your dealer
www.creminternational.com
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