Page 1
G-10
CAPSULE GROUP
USER MANUAL
R
UM_EN
Date.: 141016
Page 2
2
R
G-10
CAPSULE GROUP
CONTENTS .............................................................................................................................................................................2
SYMBOL DESCRIPTION ..................................................................................................................................................4
Hazard intensity levels ........................................................................................................................................................................... 4
GENERAL ...................................................................................................................................................................................5
Introduction ........................................................................................................................................................................................... 5
General instructions .............................................................................................................................................................................. 5
Warnings ................................................................................................................................................................................................ 5
Precautions ............................................................................................................................................................................................. 6
Intended use ........................................................................................................................................................................................... 6
TECHNICAL SPECIFICATIONS ...................................................................................................................................7
Data sheet ................................................................................................................................................................................................................. 7
Accessories............................................................................................................................................................................................. 7
OVERVIEW OF COMPONENTS ................................................................................................................................8
G-10 MINI CONTROL 2GR CAPSULE .............................................................................................................................................. 8
G-10 DISPLAY CONTROL 2GR CAPSULE ....................................................................................................................................... 9
DIMENSION SKETCH .....................................................................................................................................................10
G-10 MINI CONTROL 2GR CAPSULE ............................................................................................................................................ 10
G-10 DISPLAY CONTROL 2GR CAPSULE ..................................................................................................................................... 11
TRANSPORT ........................................................................................................................................................................12
Packaging ............................................................................................................................................................................................... 12
Delivery inspection .............................................................................................................................................................................. 12
INSTALLATION AND START UP ............................................................................................................................ 12
Positioning ............................................................................................................................................................................................ 12
Electrical connection ........................................................................................................................................................................... 13
Connection types ................................................................................................................................................................................. 13
Water connection ................................................................................................................................................................................ 14
Pressure and temperature .................................................................................................................................................................. 14
Starting the machine ............................................................................................................................................................................ 14
OPERATION .........................................................................................................................................................................15
Espresso brewing ................................................................................................................................................................................. 15
Steaming and frothing milk with the manual steam wand ............................................................................................................... 16
Steaming and frothing milk with turbo steamer ................................................................................................................................ 17
Dispensing hot water ........................................................................................................................................................................... 18
CLEANING AND CARE ................................................................................................................................................19
Coffee machine cleaning ...................................................................................................................................................................... 19
Daily cleaning ........................................................................................................................................................................................ 19
Weekly cleaning ................................................................................................................................................................................... 19
CONTENTS
Original instructions
Page 3
3
R
G-10
CAPSULE GROUP
CONTENTS
Rinsing the capsule group .................................................................................................................................................................... 20
Cleaning the capsule group ................................................................................................................................................................. 21
Disassemble the group gasket............................................................................................................................................................. 22
Cleaning the group gasket and capsule holder .................................................................................................................................. 22
Reassembly the group gasket .............................................................................................................................................................. 22
Removing the adjustable spout ........................................................................................................................................................... 23
Cleaning the adjustable spout ............................................................................................................................................................. 23
Additional handling of the machine .................................................................................................................................................... 24
STORAGE AND DISPOSAL OF MACHINE ......................................................................................................24
How to store the machine .................................................................................................................................................................. 24
Disposal of machine ............................................................................................................................................................................. 24
PROGRAMMING ...............................................................................................................................................................25
Electronic control panel ....................................................................................................................................................................................... 25
Button functions ................................................................................................................................................................................... 25
Machines equipped with display .........................................................................................................................................................................25
Machines not equipped with display .................................................................................................................................................................. 25
Additional button functions ................................................................................................................................................................ 25
Programming the coffee dosage.......................................................................................................................................................... 26
Programming the hot water dosage ................................................................................................................................................... 26
Programming the turbo steamer ........................................................................................................................................................ 27
PROGRAMMING USING THE DISPLAY .............................................................................................................28
Machine status ...................................................................................................................................................................................... 28
Accessing the second menu level ....................................................................................................................................................... 29
Setting the clock: hours, minutes and day.......................................................................................................................................... 29
Auto On/Off ......................................................................................................................................................................................... 30
Counters ............................................................................................................................................................................................... 30
MESSAGES AND ALARMS ...........................................................................................................................................31
TROUBLESHOOTING ....................................................................................................................................................32
Page 4
4
R
G-10
CAPSULE GROUP
SYMBOL DESCRIPTION
There are three different levels of hazard intensity, identied by signal words DANGER, WARNING and
IMPORTANT. The level of hazard is determined by the following denitions.
Observe the statements to ensure safety, performance, prevent injury and machine damage.
Important:
Alerts against unsafe practices. Observe to ensure drink quality, machine performance, food
safety, to prevent minor personal injury or damage to the machine.
WARNING!
Indicates a potentially hazardous situation which, if not avoided, could result in scalding, serious
injury and even death.
DANGER!
INDICATES A IMMINENTLY HAZARDOUS SITUATION WHICH, IF NOT
AVOIDED, WILL RESULT IN SERIOUS INJURY AND EVEN DEATH.
Note:
Gives additional information which may be helpful during the cleaning procedure or operation
of the machine.
i
Hazard intensity levels
Page 5
5
R
G-10
CAPSULE GROUP
GENERAL
Thank you for choosing the G-10 capsule machine.
We hope you enjoy it !
Read the user manual before using the machine.
This manual contains important instructions on
intended and safe use of the coffee machine.
Keep this manual close to hand for future
reference. If damaged or lost, request a copy from
the manufacturer.
Introduction
Warnings
General instructions
Machine installation and certain maintenance
operations should only be performed by qualified
service personnel.
All safety instructions and warnings contained in
this manual should be observed to ensure safe
installation, use and maintenance.
Do not attempt to open or repair the machine or
access the interior. Repair should be performed by
an authorised workshop, by a service centre, or by
qualified service staff.
Do not remove operational or protective parts
requiring use of tools for removal.
Purchasers are liable for ensuring that users have
been trained to operate the machine and have
been informed of the potential risks involved.
The installer will be held liable for all non-
authorised modification of the machine.
Non-authorised alteration or modification of the
machine will exempt the manufacturer of all liability
for damages and will invalidate the warranty.
This manual refers to the machine as at the time
of sale. The commercial availability of subsequent
versions featuring modifications, upgrades or
adaptations does not oblige the manufacturer to
apply the same to this machine, nor does it oblige
it to update the documentation supplied.
The manufacturer reserves the right to withdraw
currently available manuals whenever it considers
appropriate and reasonable.
Place the machine in a location accessible only to
personnel trained to operate it.
Keep all hazardous packaging materials, such as
plastic bags, expanded polystyrene and staples, out
of reach of children.
Plug the machine into a properly installed, earthed
safety socket, whose line voltage matches the
technical data for the machine.
Make sure that the power supply voltage does not
fluctuate by more than 6%.
Position the power cable so that users cannot trip
over it. Keep the power cable away from sharp
edges and heat sources.
Children should be supervised to ensure they do
not play with the appliance.
Install this appliance in a horizontal position in a
water-resistant location. Install the machine away
from heat sources and flammable objects.
This appliance is not suitable for installation in an
area where a pressure washer may be used.
Do not use the machine outdoors, where it would
be exposed to adverse weather (rain, snow, frost).
This will cause material damage to the machine.
If the mains cable is damaged, it must be replaced
by the manufacturer, its service agent or a similarly
qualified person in order to avoid a hazard.
The manufacturer will not be held liable for damage to persons or property attributable to failure to follow the
instructions and warnings listed below when installing and using the coffee machine.
Page 6
6
R
G-10
CAPSULE GROUP
GENERAL
Do not remove or disable any of the mechanical,
electrical or thermal protection mechanisms.
In case of emergency, (e.g. the machine catches fire
or becomes unusually hot or noisy), disconnect
the power immediately and close the water inlet
tap.
If the machine is not going to be used for a
prolonged period of time, disconnect the power.
When disconnecting the power, pull the plug
rather than the cable.
When packed for storage, keep the machine in a
dry place with an ambient temperature of over
5ºC. Boxes may be stacked in piles of up to three
units of the same model. Do not place other
heavier packages on top of the box.
The machine is likely to be exposed to
temperatures below 0 ºC during handling and
transport, make sure that service personnel empty
the boiler and water system. The machine’s boiler
and water system is empty when delivered from
the factory.
To ensure fault-free machine operation, only use
replacement parts and accessories authorised by
the manufacturer.
This coffee machine has been designed and
manufactured to make espresso coffee and other
hot drinks, e.g. steaming and frothing milk . Do not
use it for any other purpose.
The machine is intended to be used by trained
personnel for preparing foodstuffs.
This machine is not intended for use in industrial
kitchens, domestic kitchens or similar locations.
The manufacturer will not be held liable for
damage to persons or property due to incorrect,
improper or negligent use by non-professional
personnel.
To ensure optimal performance, install the
machine in a location where these parameters will
not be exceeded:
- Maximum permissible inlet water pressure:
600 KPa (6 Bar)
- MINImum permissible inlet water pressure:
200 KPa (2 Bar)
- Maximum inlet water temperature: 40ºC
- Ambient temperature is between +10 ºC (min
and +40 ºC (max.).
Intended use
Precautions
Before performing maintenance and/or moving the
machine, disconnect the machine from the power
supply and wait for it to cool.
Do not place vessels containing liquid on the
machine.
This appliance must not be cleaned with a pressure
washer.
Never immerse the machine, plug or mains cable in
water, as there is a danger of electric shock.
Do not touch the machine's hot surfaces or
dispensing equipment.
Do not touch the machine if your hands or feet are wet.
Do not operate the machine if any part except the
dispensing equipment is wet.
Place the machine out of reach of children.
This appliance can be used by children aged from 8
years and above and persons with reduced physical,
sensory or mental capabilities or lack of experience
and knowledge if they have been given supervision
or instruction concerning use of the appliance in a
safe way and understand the hazards involved.
Cleaning and user maintenance shall not be made
by children.
Do not use the machine if the machine, its mains
cable or the plug is damaged or the machine has
been dropped.
Do not obstruct the vents with cloths or other
objects. Do not insert foreign objects into the
vents.
Check the drain regularly to make sure that water
is emptied properly.
Page 7
7
R
G-10
CAPSULE GROUP
Data sheet
TECHNICAL SPECIFICATIONS
SPECIFICATIONS
G-10 2GR CAPSULE
MINI CONTROL DISPLAY CONTROL
Machine model, Standard
EBAD-C32D-12AA (220-230V 1N~ 2600W)
-
Machine model, Take Away - -
Steam wand 1 unit 2 units
Hot water outlet 1 unit 1 unit
Turbo steamer No Optional
Temperature control Regulated by pressure switch Regulated by PID
Programmed via display No Yes
Height adjustable brewing system Yes Yes
Energy saving mode No Yes
Height, width, depth (mm) 530, 460, 590 530, 680, 590
Boiler volume (l) 6 11.5
Power supply
220-230V 1N~ 2600W 50/60Hz 220-230V 1N~ 3200W 50/60 Hz
Water connection Female 3/8" thread Female 3/8" thread
Machine weight (kg) 40.00 54.00
Steam boiler operating pressure Between 0.8 and 1.2 bar Between 0.8 and 1.2 bar
Ambient noise < 70 db < 70 db
Used capsule drawer 40pcs 30+30pcs (2 drawers)
Capsule ejector chute Optional Optional
MODEL
55-cm inlet hose 150-cm drainage tube
MINI 2GR 1 unit 1 unit
2GR 1 unit 1 unit
Accessories
Page 8
8
R
G-10
CAPSULE GROUP
Front view of the machine
OVERVIEW OF COMPONENTS
G-10 MINI CONTROL 2GR CAPSULE
Capsule group lever
Hot water tap
Button panel
Hot water outlet
Heater element lamp
Adjustable coffee
spout
Pump pressure gauge
Steam tap
Steam wand
ON/OFF switch
Boiler pressure
gauge
Capsule drawer
Page 9
9
R
G-10
CAPSULE GROUP
Front view of the machine
OVERVIEW OF COMPONENTS
G-10 DISPLAY CONTROL 2GR CAPSULE
Hot water outlet
Hot water tap
Display
Capsule group lever
Button
panel
Steam tap
Steam wand
Pump pressure gauge
Turbo-Steamer wand
Adjustable coffee
spout
Capsule
drawers
Heater element lamp
ON/OFF switch
Page 10
10
R
G-10
CAPSULE GROUP
DIMENSION SKETCH
G-10 MINI CONTROL 2GR CAPSULE
Model A B C D (Min.~ Max.) E
G-10 MINI 2Gr
530 mm 460 mm 590 mm 58 mm ~ 115 mm 680 mm
A
B
C
D
E
Page 11
11
R
G-10
CAPSULE GROUP
DIMENSION SKETCH
G-10 DISPLAY CONTROL 2GR CAPSULE
Model A B C D (Min.~ Max.) E
G-10 2Gr
530 mm 680 mm 590 mm 58 mm ~ 115 mm 680 mm
A
C
E
D
B
Page 12
12
R
G-10
CAPSULE GROUP
TRANSPORT
Positioning
Install the machine on a level surface. Adjust the feet to
ensure that it dispenses coffee evenly in all of the cups.
Select a level, dry, strong and stable installation surface at
least 110 cm off the floor.
Leave enough space above and behind the machine to
ensure easy CLEANING AND CARE.
Do not install the machine whilst wet or damp. If wet or
damp, leave the machine until completely dry then ask
service personnel to check that none of the electrical
components are affected.
Note:
Leave an air gap of approximately 30 cm above the
machine and 10 cm behind it to ensure ventilation.
Packaging
Delivery inspection
The machine is shipped in a unique carton box which uses expanded polystyrene paddings.
The machine box is provided with conventional symbols that can be perfectly visible during the handling and
storage tasks.
The machine box must stay in a vertical position during the transport. Do not tip or try to place the box
tilted sideways in any way.
During transportation the box must be protected from hits, impacts, shocks and exposure of bad weather
elements.
After the delivery, check that the machine is in the exact condition described in the documentation of the
transport, accessories included.
Check that the machine does not have any damage caused by transportation. If this happens, inform to the
shipper and the distributor of the machine.
The packaging materials are potentially dangerous and should be kept away from children.
Make sure to leave the materials of the box and packaging at a suitable recycling center.
INSTALLATION AND START UP
i
MIN. 10 cm
MIN. 30 cm
Page 13
13
R
G-10
CAPSULE GROUP
INSTALLATION AND START UP
Connection types
Connect the machine as per the instructions on the ratings plate.
Machine: Supply
230Vac Ph+N
NEUTRAL
PHASE
Supply hose
Blue
Brown
Yellow/Green
230Vac Ph+N
Machine: Supply
2Ph 230Vac
PHASE
PHASE
Supply hose
Blue
Brown
Yellow/Green
230Vac Ph+N
Machine: Supply
3Ph 230Vac
PHASE
Supply hose
Blue
Brown
Yellow/Green
230Vac 3Ph
Machine: Supply
230Vac Ph+N
NEUTRAL
PHASE
Supply hose
Blue
Brown
Yellow/Green
2Ph+N
Black
Machine: Supply
2Ph 380Vac+N
NEUTRAL
PHASE
Supply hose
Blue
Brown
Yellow/Green
2Ph+N
PHASE
Black
Machine: Supply
2Ph 230Vac
NEUTRAL
PHASE
Supply hose
Blue
Brown
Yellow/Green
2Ph+N
Black
Machine: Supply
3Ph 230Vac
PHASE
Supply hose
Blue
Brown
Yellow/Green
2Ph+N
Black
PHASE
PHASE
Machine: Supply
125Vac Ph+N
NEUTRAL
PHASE
Supply hose
Blue
Brown
Yellow/Green
125Vac Ph+N
Machine: Supply
3Ph 380Vac+N
NEUTRAL
PHASE
Supply hose
Blue
Brown
Yellow/Green
380Vac 3Ph
Grey
Black
PHASE
PHASE
Black
PHASE
PHASE
The coffee machine should only be connected to the power supply by qualied
personnel. The following safety instructions should be followed at all times:
Check that the electrical specications on the ratings plate match the specications
of the power supply at the point of installation.
The coffee machine must be connected to an earthed socket that complies with the
regulations in force in the country of installation.
You should protect the electric line of the installation with a circuit breaker switch
appropriated for the power consumption of the machine, specied on its ratings
plate.
A residual current circuit breaker must be installed in accordance with the
characteristics of the area of the installation.
Check the characteristics, power rating of the system and that the diameter of the
cables are suitable for the power used by the machine.
Do not connect the coffee machine to the power supply via extension boards,
adapters or shared sockets.
The manufacturer will not be held liable for damage to persons, animals or property
resulting from incorrect installation of the coffee machine.
Electrical connection
DANGER!
If the mains cable or plug is damaged, it must be replaced by the manufacturer, its service
agent or similarly qualied persons in order to avoid SERIOUS INJURY OR DEATH!
Page 14
14
R
G-10
CAPSULE GROUP
INSTALLATION AND START UP
Pressure and temperature
Boiler temperature and pressure are directly related (see Fig. 01).
Machine is tted with a pressure gauge that will display the boiler pressure, if the machine is tted with a
display it will also indicate boiler temperature.
Standard pressure and temperature
Fig. 01
Relationship between boiler pressure and temperature
Water connection
The Installation of the machine to a water mains connection must be done by a qualied person.
Rinse around 20 liters of water from the main water supply before connecting the machine to the water connection.
Connect the inlet hose that is assembled in the machine to the main water supply, which should have a
3/8” male connection tted with a shut-off valve, tighten it with a wrench.
Use safe drinking water with hardness between 5ºfH and 8ºfH (French hardness degrees). If the value is
below this limit, the presence of corrosion of hydraulic components is a possibility. If the value is higher
than this limit, the presence of lime in the boiler will increase. In both cases the operation of the machine
and coffee quality will be affected negatively.
If necessary, connect the machine to a water softener or remineraliser to reduce water hardness. Use the
exible hose that is included in the accessory box of the machine.
Connect one end of the corrugated tube to the drain cup in the machine, connect the other to the main
drainage tube at the installation area.
110
115
120
125
0.7 0.8 0.9 1.0 1.1 1.2
Important:
Only use the hoses supplied with the machine. Never reuse hoses.
Make sure that the drainage tube is not twisted and ensure that the entire tube is below the
level of the drain cup.
Starting the machine
Open the external supply of water to the machine.
Turn on the main power switch.
Press a drink button at the control panel on each group, wait
until water comes out continuously from each of them. This way
the heat exchangers in the machine will be correctly lled.
Open the steam tap to release the air trapped in the boiler.
The red lamp indicates that the boiler is heating. The lamp
switches off when the machine reaches operating temperature.
The machine is now ready to use.
BAR
O
C
Page 15
15
R
G-10
CAPSULE GROUP
OPERATION
Espresso brewing
Lift up the lever for the group. (the last used
capsule will be ejected into the capsule drawer)
Adjust the height of the coffee spout if
necessary.
Insert the capsule in the correct position as
shown in the picture and push down the lever
into locked position.
Place a cup under the coffee outlet (A).Select
the desired drink by pressing any of the
buttons (B).
WARNING!
Never open the capsule group whilst the machine is dispensing a drink, as the pressurized hot
water could cause scalding or serious injury. Once dispensing has nished, wait about 3
seconds before opening the capsule group.
A
B
04
02
03
01
Page 16
16
R
G-10
CAPSULE GROUP
OPERATION
Steaming and frothing milk with the manual steam wand
Place the steam wand over the drip tray and open
the steam tap for a few seconds, this will allow
condensed water to be ejected. Close the steam
tap when only steam comes out.
Immerse the steam wand into the jug containing the
milk, make sure the wand tip is submerged.
Open the tap again to start heating or frothing the milk.
Once the milk reaches the desired
temperature, close the tap and
remove the jug.
WARNING!
Do not remove the steam wand from the jug whilst
the steam tap is open. Doing so may result in scalding
and serious injury.
After the process is nished, position the steam wand
over the drip tray and open the steam tap for a few
seconds to clean leftovers of milk in the wand. Close the
tap and clean the outside of the steam wand with a damp
cloth to prevent nozzle blockage.
04
03
05
0201
Steaming
Frothing
Page 17
17
R
G-10
CAPSULE GROUP
Place the steam wand over the drip tray and press
the steam button, this will allow condensed water
to be ejected. Turn it off again when only steam
comes out by pressing the button again.
Immerse the steam wand (with temperature
sensor) into the jug containing the milk, make
sure the wand tip is submerged.
OPERATION
Steaming and frothing milk with turbo steamer
Press the button again to start heating or frothing the milk.
Once the milk reaches the
programmed temperature, the
steaming will stop automatically
and you may remove the jug.
WARNING!
Do not remove the steam wand from the jug whilst the
steam tap is open. Doing so may result in scalding and
serious injury.
After the process is nished, position the steam wand over
the drip tray and press the steam button to clean leftovers
of milk in the wand. Turn off the steam after a few seconds
by pressing the button again, clean the outside of the steam
wand with a damp cloth to prevent nozzle blockage.
03 04
05
0201
Page 18
18
R
G-10
CAPSULE GROUP
OPERATION
Dispensing hot water
Machine equipped with manual water tap
Machine equipped with automatic water tap
Place a jug (or similar) under the
hot water outlet
Open the hot water tap.
Close the tap as soon as the
machine has dispensed the desired
amount of water.
Place a jug (or similar) under
the hot water outlet.
Press the hot water button
for less than 1 seconds for
automatic dose dispensing.
Press for longer than 1 second
for continous dispensing.
Wait until the machine
stops dispensing hot water
automatically, or press the
button again to stop hot water
dispensing.
WARNING!
Never expose hands and ngers directly under the water
outlet during operation to avoid scalding or serious burns.
Page 19
19
R
G-10
CAPSULE GROUP
CLEANING AND CARE
Rinse the capsule group with hot water.
Clean the external surfaces of the machine, pay special attention to the stainless steel parts.
Clean the steam wand and the water tap. Be sure that the nozzles are not blocked or half blocked
with for example milk residue. If it’s necessary to clean, be careful not to deform or damage any of the
components.
Clean the dip tray and the stainless steel insert grid under running water with a brush. You can slowly
pour 1L of hot water into the drain cup to dissolve and remove coffee residue that have accumulated
inside the cup and tubes.
Daily cleaning
Clean the capsule group with professional cleaning powder or cleaning capsule (page 21).
Clean the group gasket (see page 22).
Clean the coffee spout (page 23).
Weekly cleaning
Coffee machine cleaning
Important:
To obtain the best efciency, quality and performance of the machine, you should always follow the
cleaning and care instructions provided in this manual.
Turn off the power switch when cleaning the exterior of the machine.
All external surfaces should be cleaned with a wet cloth that will not get out bers, threads or scratch
the machine.
Do not use aggressive cleaning detergents, solvents or degreasers. They can damage the machine.
Important:
Once a day or after 8 hours from the last dispensing of coffee, the following cleaning tasks must be
performed for maintaining the quality and performance of the water system in the machine:
Capsule group: Brew a continuous coffee without capsule for around one minute.
Steam wand: Position the wand outside the drip tray and open the steam tap for around one minute.
Manual hot water outlet: Place a container under the water outlet and open the tap for 20 seconds.
Automatic hot water outlet: Place a container under the water outlet and press the hot water button
for 3 seconds to start, dispense water for 20 seconds.
Page 20
20
R
G-10
CAPSULE GROUP
CLEANING AND CARE
Rinsing the capsule group
0403
01 02
i
Note:
You can take a used coffee capsule and open it up and
remove the coffee powder inside to use in step 3.
Open the lever so the last used capsule
falls into the capsule drawer and the group
becomes empty.
Reopen the lever and put an empty capsule
without any cleaning agent in the group.
Push down the lever into locked position.
Start the continuous brewing and stop after
30 seconds. Repeat this process 3 times.
Push down the lever into locked position. Start
the continuous brew for 30 seconds. Repeat
this process 3 times.
Page 21
21
R
G-10
CAPSULE GROUP
CLEANING AND CARE
Cleaning the capsule group
01
02
03
i
Open the lever so the last used capsule falls
into the capsule drawer and the group becomes
empty. Fill half of the capsule group with special
cleaning powder for espresso machines.
Push down the lever into locked position.
Start the continuous brewing and stop after 20
seconds. Repeat this process 5 times.
Cleaning with powder
Note:
Only use professional cleaning
powder for espresso machines.
It’s avalible from your
distributor.
Open the lever so the last used capsule falls into
the capsule drawer and the group becomes empty.
Insert the special cleaning capsule, start the
continuous brewing and stop after 20 seconds.
Repeat this process 5 times.
Important:
Always rinse the group after a cleaning
procedure.
Important:
We recommend to clean and rinse the machine
at least once a week.
Cleaning with capsule
Part no: 1104162
Page 22
22
R
G-10
CAPSULE GROUP
CLEANING AND CARE
Disassemble the group gasket
Cleaning the group gasket and capsule holder
Reassembly the group gasket
I
O
01 02 03
Use your ngers to push the metal
tension ring backwards until it
releases from the gasket.
Once the metal ring had been
released, use your ngers/nails
to grab the gasket and pull it
straight out until it releases
from the capsule holder.
Switch off the machine and open
up the capsule group.
Important:
The widest part of
the gasket must be
facing forward when
reassembling the
gasket.
Clean the gasket and capsule
holder with a brush, clean the
gasket under a water tap with
running water.
1. Keep the group open by holding the lever with your hand, at the same time push the gasket into position on the
capsule holder. Push the lower part of the gasket on rst, then work your way all around until it is completely tted.
2. Pull the metal ring all the way up to keep the gasket in place.
0201
Page 23
23
R
G-10
CAPSULE GROUP
CLEANING AND CARE
Removing the adjustable spout
03
04
01
02
Pull down the spout to its lowest position. Once in its lowest position, squeeze the hooks
on each side that hold the spout in place and pull
downwards.
Cleaning the adjustable spout
Remove the funnel inside the spout by pulling it
straight up.
Clean the two parts with a brush under running
water, reassembly the parts in reverse order.
Page 24
24
R
G-10
CAPSULE GROUP
CLEANING AND CARE
Additional handling of the machine
Important:
Avoid placing wet cups directly on the cup
shelf, it may drip into the machine and cause
machine damage.
When raising and lowering the lever to
insert a capsule, do so slowly. Never force
the lever.
To prevent the machine from malfunctioning, it is
necessary to use the original capsules for which
the machine is designed. Do not use other similar
capsule formats. The machine might not work
properly and can leak water.
STORAGE AND DISPOSAL OF MACHINE
How to store the machine
Disposal of machine
Make all the cleaning procedures described in this manual.
Disconnect and roll up the power cord. (this should be performed by a qualied person).
Disconnect the inlet hose from the machine to the water mains and empty the boiler. (this should be performed
by a qualied person).
Clean the drip tray and exterior of the machine.
Cover / pack the machine and store it in a dry place where it isn’t exposed to bad weather conditions.
If the machine should be used after a long period of storage, make sure to run all cleaning procedures before
using the machine again.
Make all the cleaning procedures described in this manual.
Disconnect and roll up the power cord. (this should be performed by a qualied person).
Disconnect the inlet hose from the machine to the water mains and empty the boiler.
(this should be performed by a qualied person).
Clean the drip tray and exterior of the machine.
Pack and send the machine to a certied recycling center.
Page 25
25
R
G-10
CAPSULE GROUP
Electronic control panel
PROGRAMMING
To activate these functions, turn off the machine at the power switch then, while holding down the
required button on the left-hand button panel, turn the machine back on.
1 Short Espresso. Enable electronic pre-infusion.
1 Long Espresso. Disable electronic pre-infusion.
2 Short Espressos. Perform auto-cleaning.
2 Long Espressos. Turn on/off flashing of button lights (only available on MINI machines).
Button functions
Additional button functions
1 Short Es-
presso
1 Long
Espresso
2 Long
Espressos
Programming
Continuous Dispensing
Hot water / Automatic steam
(if enabled)
2 Short Espressos/
Auto-cleaning
The Continuous Dispensing button performs 3 different functions (depending on length of time pressed):
Machines equipped with display
Under 1 second: Enables automatic water- or steam-dosing (only on machines without manual taps).
Between 1 and 8 seconds: Enables continuous dispensing (press again to disable).
Over 8 seconds: Access coffee-dose programming menu (see below).
Machines not equipped with display
Under 4 seconds: Enables continuous dispensing (press again to disable).
Over 4 seconds: Access coffee-dose programming menu (see below).
Note:
In machines equipped with a display, electronic pre-infusion may have to be enabled/disabled from
the service programming menu.
Here is some of the additional functions that the electronics offers:
Volume control of four different espresso drinks per brewing group.
Time-controlled hot water dispensing. (if available)
Automatic lling and level control of the boiler.
Automatic switch off of the heating element if not enough water.
System supervision through alarms.
RS-232 serial interface with reader for connecting control panel and computer.
Automatic cleaning of the brew groups.
The control panel is by default programmed with 4 standard drinks (these can be reprogrammed as you
wish) and a continuous selection. The rst four keys (1 short espresso, 1 long espresso, 2 short espresso, 2
long espresso) brew the programmed volume and then stop automatically, the fth key brews continuously
until user stops it by pressing button again.
i
Page 26
26
R
G-10
CAPSULE GROUP
PROGRAMMING
Programming the hot water dosage
This function is only available in models equipped with an automatic water tap.
Press the Continuous Dispensing button and hold it down for 8 seconds. The Continuous Dispensing
button light will flash and all of the lights on the button panel will be turned on.
Briefly press the Continuous Dispensing button . The water tap will start dispensing hot water.
Press the button again to stop dispensing hot water. The new dose setting will be saved.
Each button panel can be programmed with different doses (note that the left-hand button panel will always
override the others).
Programming the coffee dosage
This section explains how to program the doses dispensed automatically by the drink buttons.
Note:
Programming any of the options on the left-hand drink buttons (when viewing the machine from
the front) automatically sets the dispensing volumes on all of the other drink buttons. This only
applies to the left-hand drink buttons. Programming other drink buttons only modies the option
selected.
Important:
Always use an unused capsule when programming the volume.
On machines not equipped with a display, hold down the Continuous Dispensing button for 4
seconds. On machines equipped with a display, hold down the Continuous Dispensing button for 8
seconds. The Continuous Dispensing button light will ash. On machines equipped with a display, all of
the Drink buttons lights will be turned on.
Press the dispensing option that you wish to program: 1 Short Espresso, 1 Long Espresso, 2 Short
Espressos or 2 Long Espressos. The lights on the button pressed and on the Continuous Dispensing button
will remain on.
The group will start dispensing coffee. When the desired volume is reached in the cup, press the selected
button again to stop dispensing. This volume setting will be saved. On machines equipped with a display,
the lights on the reprogrammed dosage buttons will remain off.
Repeat this process for all of the dispensing options that you wish to reprogram.
If you only need to reprogram one of the dispensing options, follow the steps above and program just that
option. All of the other dispensing options will remain unchanged (default settings).
i
Page 27
27
R
G-10
CAPSULE GROUP
PROGRAMMING
Programming the turbo steamer
To program the temperature at which the turbo steamer will stop automatically:
Press the Continuous Dispensing button and hold it down for 8 seconds. The Continuous
Dispensing button light will flash and all of the button panel lights will be turned on (see fig. 02).
Insert the steam wand (with built-in temperature gauge) in the jug containing the milk and press the
Continuous Dispensing button
on the left-hand button panel. The automatic steam wand will start
dispensing steam and will heat the milk in the jug (see fig. 03).
When the milk reaches the desired temperature, press again to stop dispensing.
The new heating temperature will be saved.
Note:
Use a thermometer to measure milk temperature when programming the turbo steamer.
To adjust the amount of air injected into the steam, and therefore the creaminess of the
steamed milk, contact service personnel.
Fig. 02 Fig. 03
i
Page 28
28
R
G-10
CAPSULE GROUP
PROGRAMMING USING THE DISPLAY
Machine status
Machines equipped with a display include the following additional functions:
Automatic daily on/off timer (stand-by function).
Clock settings (current time and date).
Promotional display.
Number of coffees/infusions dispensed.
Digital boiler-temperature display and control.
PID-technology boiler-temperature control.
Programming and settings help system.
Visual water-softener regeneration alarm.
Display language selector.
STAND-BY (OFF)
Programming
Continuous Dispensing
Hot water / Automatic steam
(if enabled)
ON
+ - OK
XXX ºC hh:mm
SELECT DOSES
Fig. 04
OFF hh:mm
Fig. 05
The coffee machine has 3 possible statuses:
On:
The machine is operational and ready to make coffee. This is the usual machine
status after turning on the power switch (see fig. 04).
Stand-by:
The power switch is on, but the display shows "OFF" (see fig. 05). This means that
the machine is in energy-saving mode. This mode can only be entered whilst the
machine is on. To enter this mode, press the Continuous Dispensing button
and, without releasing it, simultaneously press the 2 Short Espressos button
.
To exit this mode and turn the machine back on, press the 2 Short Espressos button
again.
Off:
The coffee machine is turned off at the power switch.
Page 29
29
R
G-10
CAPSULE GROUP
PROGRAMMING USING THE DISPLAY
Setting the clock: hours, minutes and day
To set the clock, press the 2 Short Espressos button whilst the "Set clock"
message is displayed.
The hours digits will start ashing. Increase/decrease the values by pressing the 1
Short Espresso
and 1 Long Espresso buttons (see g. 08). When the
desired value is reached, accept it by pressing the 2 Short Espressos button
.
The minutes digits will now start ashing. Increase/decrease the values by pressing
the 1 Short Espresso
and 1 Long Espresso buttons.
With the desired value is reached, accept it the pressing the 2 Short Espressos
button
.
Set the day of the week in the same way ( , and ).
After setting the values, pressing the 2 Short Espressos button
accesses the
Auto On/Off menu.
Clock adjust
hh:mm Day
Fig. 08
Accessing the second menu level
Doses setting
Select within 30s
Fig. 06
With the machine ON, press the Continuous Dispensing button on the
left-hand button panel and hold it down (for over 8 seconds) until the dose-
programming menu is displayed. All the button panel lights will be turned on and
the Continuous Dispensing button light will ash. The display will be as shown in
g. 06.
Hold down the Continuous Dispensing button until the menu displays the
"Set clock" option (see g. 07).
This provides access to the second menu level.
Set clock
Fig. 07
Page 30
30
R
G-10
CAPSULE GROUP
PROGRAMMING USING THE DISPLAY
Auto On/Off
Counters
After accepting the changes made in the "Set clock" menu, pressing the 2 Short
Espressos button
accesses the coffee machine's Auto On/Off programming
menu (see g. 09).
To change the Auto On/Off time, increase/decrease the values (hours) using the
1 Short Espresso
and 1 Long Espresso buttons whilst the values are
ashing. When the desired value is reached, press the 2 Short Espressos button
to accept it. Set the values for the minutes in the same way (
, and ).
Auto On/Off
ON: hh:mm
Fig. 09
To access the counters menu, go to the start of the second menu level (see fig. 07).
Briefly press the Continuous Dispensing button to display the "Counters"
option (see fig. 12).
The machine has the following 4 counters:
Litres: Volume of water dispensed by the machine (indicator used for descaler
maintenance cycles).
Service: Number of coffees dispensed (indicator used for servicing).
Number of coffees/infusions dispensed.
Number of coffees dispensed per button.
Counters
Fig. 12
Auto On/Off
OFF: hh:mm
Fig. 10
Closed On
Day
Fig. 11
Note:
By default, this setting is set as: On: --------- (indicating that the function is disabled).
Changing the value to anything other than --------- enables the function. To leave this function
disabled, press the 2 Short Espressos button
whilst the value selected is ---------.
Note:
By default, this setting is set as: On: - - : - - (indicating that the function is disabled).
Changing the value to anything other than - - : - - enables the function. To leave this function disabled, press
the 2 Short Espressos button
whilst the value selected is - - : - -.
Whilst the Auto Off time is flashing, increase/decrease the values by pressing the 1
Short Espresso and 1 Long Espresso buttons. When the desired value
is reached, press the 2 Short Espressos button to accept it.
The minutes values will start flashing. Set these values in the same way as described
above (
, and ). After accepting the time, the next menu will be
displayed.
If Auto On/Off is enabled, it will also be possible to set a day on which the machine
will not be turned on automatically. This option will not be displayed if Auto On/
Off is disabled.
To set the day off (see fig. 11), increase/decrease the values by pressing the 1 Short
Espresso
and 1 Long Espresso buttons.
When the desired value is reached, press the 2 Short Espressos button
to
accept it.
i
i
Page 31
31
R
G-10
CAPSULE GROUP
MESSAGES AND ALARMS
Fault in flow meter X /
Flow fault detected in counter X
Flow meter
Gr. X
Check that the machine is receiving water.
Time-out alarm
Boiler filling up
Temperature sensor fault
Probe unconnect
Service the machine.
To disable the alarm and reset the counter:
Turn off the machine. Simultaneously press and hold down the
1 Short Espresso
and 1 Long Espresso buttons.
Turn on the machine.
Service
999999999
Regenerate the filter.
To disable the alarm and reset the counter:
Turn off the machine. Simultaneously press and hold down the
2 Short Espressos
and 2 Long Espressos buttons.
Turn on the machine.
Change filter
999999999
If boiler lling time exceeds the programmed time (2 minutes), all of the Drink buttons lights will ash and
the machine will be disabled. To re-enable it, turn the machine off and on again at the power switch.
If the electronic control panel does not receive a pulse from the ow meter (coffee too ne or ow meter
fault) within 5 seconds of pressing one of the espresso buttons, the light for the dose selected will start to
ash. To disable it, press the dose button again.
As an additional safety, all dose settings have a maximum dispensing time of 5 minutes.
Page 32
32
R
G-10
CAPSULE GROUP
TROUBLESHOOTING
Faults produced by limescale
Coffee not dispensed at right temperature
Heat-exchanger outlet pipes clogged by limescale.
Dispensing groups do not dispense water
Water system is clogged by limescale.
90% of faults are due to limescaling inside the coffee machine (due to not softening the water). To avoid these faults,
maintain the water softener regularly.
Problem Possible cause Solution
The machine does not start up
The plug is not correctly inserted
into the power socket
Check that the plug is correctly
inserted and that the power
socket is operational.
The circuit breaker and/or
differential are disconnected.
Check that they are connected.
The cable and/or plug are
damaged.
Call service personnel to replace
them.
Below-standard coffee froth
quality
The coffee spout is clogged or
dirty
Clean the coffee outlet nozzle
The steam wand does not
dispense steam
The steam wand is clogged by
milk
Clean the wand and, if necessary,
remove the nozzle and unclog it
using a pin or needle.
Water is found underneath
the machine
The drainage tube is blocked. Clean the drainage tube.
The following checks can be carried out by users once the machine has been turned off and disconnected from
the power supply. For all other non-specified machine faults, disconnect the machine from the power supply and
immediately contact authorised and qualified service personnel.
Page 33
Your Dealer
TECHNICAL SUPPORT
Contact your supplier
For the warranty to be valid, the conditions for maintenance must have been
followed in accordance with our instructions, proper care must have been taken
and any claim against the warranty must be sent without delay.
The equipment in question may not be used while awaiting service if there is any risk
that the damage or defect would worsen.
The warranty will not cover the consumption of supplies such as glassware, normal
maintenance such as the cleaning of lters, water contamination, limescale or
problems associated with incorrect voltages, pressure or amounts of water.
The warranty will not cover damages of defects caused by the incorrect handling and
operation of the appliance.
www.creminternational.com
Address of CREM international Shanghai:
Building 5, No 521-551 KangYi Road, Pudong New Area,Shanghai, China
Address of CREM international Spain:
C/ Comerç nº 4 – Pol. Ind. Alcodar – Gandía ( Valencia – Spain )
MADE IN SPAIN
Loading...