Page 1
ELEN
USER MANUAL
UM_EN
Date: 1764216_01
R
Original instruction
Page 2
CONTENT
Elen
CONTENT ..................................................................................................................................................................... 2
SYMBOL DESCRIPTION ....................................................................................................................................... 4
Hazard intensity levels .........................................................................................................................................................4
GENERAL ........................................................................................................................................................................ 5
Introduction ...........................................................................................................................................................................5
General instructions .............................................................................................................................................................5
Warnings .................................................................................................................................................................................5
Precautions .............................................................................................................................................................................6
Intended use ...........................................................................................................................................................................6
TECHNICAL SPECIFICATIONS ........................................................................................................................ 7
Elen mini ..................................................................................................................................................................................7
Accessories.............................................................................................................................................................................7
Elen display control 2GR .....................................................................................................................................................8
Accessories.............................................................................................................................................................................8
Elen display control 3GR .....................................................................................................................................................9
Accessories.............................................................................................................................................................................9
OVERVIEW OF COMPONENTS ..................................................................................................................10
Elen mini control ................................................................................................................................................................10
Elen display control 2GR .................................................................................................................................................11
Elen display control 3GR ...................................................................................................................................................12
DIMENSION SKETCH ...........................................................................................................................................13
Elen mini ................................................................................................................................................................................13
Elen display control 2GR ...................................................................................................................................................14
Elen display control 3GR ...................................................................................................................................................15
TRANSPORT ..............................................................................................................................................................16
Packaging ...............................................................................................................................................................................16
Delivery inspection .............................................................................................................................................................16
INSTALLATION ........................................................................................................................................................16
Positioning ............................................................................................................................................................................16
Electrical installation ...........................................................................................................................................................17
Connection types ................................................................................................................................................................17
Water connection ..............................................................................................................................................................18
Pressure and temperature ................................................................................................................................................18
Starting the machine ...........................................................................................................................................................18
The porta-lter set .............................................................................................................................................................19
Inserting the porta-lter in the group ............................................................................................................................19
OPERATION ...............................................................................................................................................................20
Espresso brewing ................................................................................................................................................................20
2
Page 3
CONTENT
Steaming and frothing milk ...............................................................................................................................................21
Dispensing hot water .........................................................................................................................................................22
Elen
CLEANING AND MAINTENANCE ............................................................................................................23
Coffee machine cleaning ....................................................................................................................................................23
Daily cleaning .......................................................................................................................................................................23
Weekly cleaning ..................................................................................................................................................................23
Cleaning the brewing group and porta-lter ................................................................................................................24
Cleaning the gasket and shower plate ...........................................................................................................................25
Additional handling of the machine.................................................................................................................................26
STORAGE AND DISPOSAL OF MACHINE ..........................................................................................26
How to store the machine ...............................................................................................................................................26
Disposal of machine ...........................................................................................................................................................26
PROGRAMMING .....................................................................................................................................................27
Buttons functions ................................................................................................................................................................27
Additional button functions ..............................................................................................................................................27
Programming the coffee dosage ......................................................................................................................................28
PROGRAMMING USING THE DISPLAY ..................................................................................................29
Machine status .....................................................................................................................................................................29
Accessing the second menu level ....................................................................................................................................30
Setting the clock: hours, minutes and day .....................................................................................................................30
Auto On/Off.........................................................................................................................................................................31
Counters ...............................................................................................................................................................................31
MESSAGES AND ALARMS ................................................................................................................................32
TROUBLESHOOTING .........................................................................................................................................33
3
Page 4
SYMBOL DESCRIPTION
Notification intensity levels
There are four different levels of notification intensity within this manual, as identified by signal words
DANGER, WARNING, IMPORTANT, and NOTE. The level of risk and importance of the notification
is determined by the following definitions. Always observe the warnings to ensure safety and prevent
potential injury and product damage.
Important:
Alerts against unsafe practices. Observe Important notifications to ensure food safety, prevent
possible minor personal injury, or damage to the machine.
WARNING:
Indicates a potentially hazardous situation which, if the WARNING is ignored, could result in
serious injury or even death.
DANGER:
INDICATES A IMMINENTLY HAZARDOUS SITUATION WHICH, IF NOT
AVOIDED, WILL LIKELY RESULT IN SERIOUS INJURY AND EVEN DEATH.
Note:
Gives additional information which may be helpful during the operation, routine maintenance,
i
and cleaning of the machine.
Elen
4
Page 5
GENERAL
Introduction
Thank you for choosing an Elen espresso machine.
We hope you enjoy it !
Read the user manual before using the machine.
This manual contains important instructions on
intended and safe use of the coffee machine.
General instructions
Machine installation and certain maintenance
operations should only be performed by
qualified service personnel.
All safety instructions and warnings contained
in this manual should be observed at all
times to ensure safe installation, use, and
maintenance.
Do not attempt to remove covers or safety
shields to access the interior of this machine
or make repairs. Repairs should be made by an
authorised technician or service centre.
Owners are liable for ensuring that users have
been properly trained to operate the machine
and understand the potential risks involved.
The owner or installer will be liable for all non-
authorised modification of the machine.
Non-authorised alteration or modification
Warnings
Elen
Keep this manual close to hand for future
reference. If damaged or lost, request a copy
from the manufacturer.
of the machine will immediately void the
manufacturer’s warranty.
This manual references the machine at the
time of sale. The commercial availability of
subsequent versions including modifications,
upgrades or adaptations does not oblige
the manufacturer to apply any changes to
this machine, nor is it obliged to update the
documentation supplied.
The manufacturer reserves the right to
withdraw currently available manuals whenever
deemed appropriate and reasonable.
Periodically, some updates and changes may
be required for this machine. In this event, a
technician will be responsible for ensuring the
change is made in accord with manufacturer’s
specifications.
Note:
The manufacturer is not liable for damage to persons or property resulting from failure to
follow the instructions and warnings listed below when installing and using this machine.
Install the machine in a horizontal position and
away from heat sources and flammable objects.
This machine should only be installed on a
water-resistant work surface that is capable of
adequately supporting the machine’s weight.
Place the machine in a location accessible only
to personnel trained to operate it.
Keep all hazardous packaging materials, such as
plastic bags, styrofoam, and staples, out of reach
of children.
Plug the machine into a properly installed, earth
grounded electrical outlet with line voltage that
matches the specifications for the machine.
Ensure that the power supply voltage does not
fluctuate by more than 6%.
Position the power cable so that users cannot
trip over it. Keep the power cable away from
sharp edges and heat sources.
Children should never be allowed to play with
the machine.
This appliance is not suitable for installation in
an area where a pressure washer may be used.
Do not use the machine outdoors, where
it would be exposed to severe weather or
extreme temperatures..
If the power cable is damaged, it may only be
replaced by the manufacturer or its approved
service technician.
Do not remove or disable any of the
mechanical, electrical, or thermal protection
safety equipment.
5
Page 6
GENERAL
Elen
In case of emergency, (e.g., the machine catches
fire or becomes unusually hot or noisy),
disconnect the power immediately and turn off
the water supply.
If the machine is not going to be used for an
extended period of time, disconnect the power.
When disconnecting the power, pull the plug
rather than the cable.
When packed for storage, store the machine
in a dry place with an ambient temperature
above 5ºC. Boxes may be stacked up to three
Precautions
Before performing maintenance and/or moving
the machine, disconnect the machine from the
power supply and wait for it to cool down.
Do not place any liquids on the machine.
This appliance must not be cleaned with a
pressure washer.
Never immerse the machine, plug or power
cable in water, as there is a risk of electric
shock.
Do not touch the machine’s hot surfaces or
dispensing equipment.
Do not touch the machine if your hands or feet are
wet.
Do not operate the machine if any part except
the dispensing equipment is wet.
Place the machine out of reach of children.
This appliance can be used by children from
age 8 and above and persons with reduced
units high of the same model. Do not place
other heavy items on top of the box.
If the machine is likely to be exposed to
temperatures below 0 ºC during handling and
transport, make sure that service personnel
empty the boiler and water system. (The
machine’s boiler and water system is empty
when delivered from the factory.)
To ensure fault-free machine operation, only
use manufacturer-approved replacement parts
and accessories.
physical, sensory, or mental capabilities or lack
of experience and knowledge if they have been
given supervision or instruction concerning use
of the appliance in a safe way and understand
the hazards involved.
Children shall not play with the appliance.
Cleaning and user maintenance shall not be
made by children without supervision.
Do not use the machine if the power cable
or plug is damaged, or the machine has been
dropped. Contact a service technician for
repairs or to ensure that it is safe for use.
Do not block the vents with rags or other
objects.
Do not insert foreign objects into the vents.
Check the drain regularly to make sure that
waste water is emptying properly.
Intended use
The coffee machine has been designed and
manufactured to make espresso coffee and
other hot drinks (e.g., steaming and frothing
milk). Do not use it for any other purpose.
The machine is intended to be used by trained
personnel for preparing foodstuffs.
This machine is not intended for use in
industrial kitchens, domestic kitchens, or similar
locations.
The manufacturer will not be held liable
for damage to persons or property due to
incorrect, improper or negligent use by nonprofessional personnel.
6
To ensure optimal performance, install the
machine in a location where these parameters
will not be exceeded:
- Maximum permissible inlet water pressure:
600 KPa (6 Bar)
- Minimum permissible inlet water pressure:
200 KPa (2 Bar)
- Maximum inlet water temperature: 40ºC
- Ambient temperature is between +10ºC
(min.) and +40ºC (max.).
Page 7
TECHNICAL SPECIFICATIONS
Elen MINI Control
SPECIFICATIONS
Elen
Elen MINI
Mini control 1GR Mini control 2GR
Machine model, Standard
Machine model, Take Away
Steam wand
Hot water outlet
Temperature control
Temperature control by group
Programmed via display
Dispensing system for tall cups
Energy saving mode
Height, width, depth (mm)
Boiler volume (L)
Power supply
Water connection
Machine weight (kg)
Steam boiler operating pressure
Ambient noise
- -
- -
1 unit 1 unit
1 unit 1 unit
Regulated by pressure switch Regulated by pressure switch
No No
No No
Optional Optional
No No
530, 460, 590 530, 460, 590
6 6
220-240V 1N~ 2800 W 50-60 Hz 220-240V 1N~ 2800 W 50-60 Hz
Female 3/8" thread Female 3/8" thread
36.40 41.50
Between 0.8 and 1.2 bar Between 0.8 and 1.2 bar
< 70 db < 70 db
Accessories
MODEL
Mini 1GR
Mini 2GR
2-spout
porta-lter
1 unit 1 unit 1 unit 1 unit 1 unit
1 unit 1 unit 1 unit 1 unit 1 unit
1-spout
porta-lter
55cm inlet
hose
Cleaning
membrane
Drainage tube
(150cm)
7
Page 8
TECHNICAL SPECIFICATIONS
Elen Display Control 2GR
SPECIFICATIONS
Display control 3 Boilers display control
Elen
Elen 2GR
Machine model, Standard
Machine model, Take Away
Steam wand
Hot water outlet
Temperature control
Temperature control by group
Programmed via display
Dispensing system for tall cups
Energy saving mode
Height, width, depth (mm)
Boiler volume (L)
Power supply
Water connection
Machine weight (kg)
Steam boiler operating pressure
Ambient noise
EBEE-D41B-12AE
220-240V 1N~ 3350W
EBEE-D41B-22AE
220-240V 1N~ 3350W
2 units 2 units
1 unit 1 unit
PID regulation PID regulation
No Yes
Yes Yes
Optional Optional
Yes Yes
530, 680, 590 530, 680, 590
11.5 11.5 + 1.5 + 1.5
220-240V 1N~ 3740W 50-60 Hz
220-240V 1N~ 3350W 50-60Hz
Female 3/8" thread Female 3/8" thread
51.90 60.70
Between 0.8 and 1.2 bar Between 0.8 and 1.2 bar
< 70 db < 70 db
400V 3N~ 4790 W 50-60 Hz
220-240V 3~ 4790 W 50-60 Hz
-
-
Accessories
MODEL
2GR
2GR
3 Boilers
8
2-spout
porta-lter
2 units 1 unit 1 unit 1 unit 1 unit
2 units 1 unit 1 unit 1 unit 1 unit
1-spout
porta-lter
55cm inlet
hose
Cleaning
membrane
Drainage tube
(150cm)
Page 9
TECHNICAL SPECIFICATIONS
Elen Display Control 3GR
SPECIFICATIONS
Elen
Elen 3GR
Display control 3 Boilers display control
Machine model, Standard
Machine model, Take Away
Steam wand
Hot water outlet
Temperature control
Temperature control by group
Programmed via display
Dispensing system for tall cups
Energy saving mode
Height, width, depth (mm)
Boiler volume (L)
Power supply
Water connection
Machine weight (kg)
Steam boiler operating pressure
- -
- -
2 units 2 units
1 unit 1 unit
PID regulation PID regulation
No Yes
Yes Yes
Optional Optional
Yes Yes
530, 980, 590 530, 980, 590
17.5 17.5 + 1.5 + 1.5 + 1.5
400V 2N~ 4290 W 50-60 Hz
400V 3N~ 6290 W 50-60 Hz 400V 3N~ 6290 W 50-60 Hz
220-240V 3~ 4290 W 50-60 Hz 220-240V 3~ 4290 W 50-60 Hz
Female 3/8" thread Female 3/8" thread
51.90 60.70
Between 0.8 and 1.2 bar Between 0.8 and 1.2 bar
-
Ambient noise
Accessories
MODEL
3GR
3GR
4 Boilers
< 70 db < 70 db
2-spout
porta-lter
3 units 1 unit 1 unit 1 unit 1 unit
3 units 1 unit 1 unit 1 unit 1 unit
1-spout
porta-lter
55cm inlet
hose
Cleaning
membrane
Drainage tube
(150cm)
9
Page 10
OVERVIEW OF COMPONENTS
Front view
Elen mini control
Elen
ON/OFF switch
Steam tap
Drink buttons
Hot water tap
Hot water outlet
10
Steam wand
Boiler pressure gauge
Porta-filter
Heater element lamp
Brewing group
Page 11
OVERVIEW OF COMPONENTS
Front view
Elen display control 2GR
Elen
Steam tap display Drink buttons
Steam tap
ON/OFF
switch
wand
Hot water outlet
Brewing
group
Porta-filter
Steam wandSteam
Heater
element
lamp
11
Page 12
OVERVIEW OF COMPONENTS
Front view of the machine
Elen display control 3GR
Elen
Steam tap
Display
Drink buttons
Steam tap
ON/OFF
switch
12
Steam
wand
Hot water outlet
Porta-filter
Brewing group
Heater element
lamp
Steam wand
Page 13
DIMENSION SKETCH
Elen mini
A
Elen
D
B
C
MODEL A B C D
Elen mini 1Gr
Elen mini 1Gr
Tall Cup
Elen mini 2Gr
Elen mini 2Gr
Tall Cup
550 mm 460 mm 590 mm 74 mm
550 mm 460 mm 590 mm 124 mm
550 mm 460 mm 590 mm 74 mm
550 mm 460 mm 590 mm 124 mm
13
Page 14
DIMENSION SKETCH
Elen display control 2GR
A
Elen
D
B
C
Model A B C D
Elen 2Gr
Elen 2Gr
Tall Cup
Elen 2Gr 3 Boilers
Elen 2Gr 3 Boilers
Tall Cup
14
550 mm 680 mm 590 mm 74 mm
550 mm 680 mm 590 mm 124 mm
550 mm 680 mm 590 mm 74 mm
550 mm 680 mm 590 mm 124 mm
Page 15
DIMENSION SKETCH
Elen display control 3GR
A
Elen
D
Model
Elen 3Gr
Elen 3Gr
Tall Cup
Elen 3Gr Boilers
Elen 3Gr 4 Boilers
Tall Cup
B
A B C D
550 mm 980 mm 590 mm 74 mm
550 mm 980 mm 590 mm 124 mm
550 mm 980 mm 590 mm 74 mm
550 mm 980 mm 590 mm 124 mm
C
15
Page 16
TRANSPORT
Packaging
The machine is shipped in a custom-designed carton which utilizes model-specific polystyrene
cushions to protect it from damage.
The machine’s carton features standardized handling symbols to explain proper shipping and
storage methods.
The machine must remain in a horizontal position during the transport. Do not store or handle the
machine except on its feet.
During transport protect the carton and machine from impact drops, crushing, shocks, moisture
and exposure to extreme temperature.
Delivery inspection
Upon receipt and delivery ensure that the machine is in the exact condition described in the
enclosed documentation, and that all accessories are included. Missing items should be reported to
the manufacturer or dealer immediately.
Damage caused during transport should be reported to the shipping agent and the machine’s
distributor immediately.
Packaging materials are potentially dangerous and should be kept away from children.
The carton and all packing materials are recyclable and should be returned to a recycling center for
disposal.
Elen
INSTALLATION
Positioning
MIN. 10cm
16
MIN. 30cm
Install the machine on a level, sturdy, and water-resistant
surface approximately 110cm above floor level for ease of
access and usage.
Adjust the feet to ensure that it dispenses coffee evenly to
all cups.
Ensure enough free space is available above (>30cm) and
behind (>10cm) the machine to ensure easy cleaning and
maintenance and adequate ventilation.
Do not install the machine if it is wet or damp. Allow it to
dry completely and ask a service technician to ensure that
none of the electrical components have been affected.
Note:
i
Leave an air gap of approximately 30cm above
the machine and 10cm behind it to ensure
adequate ventilation.
Page 17
INSTALLATION
Electrical installation
DANGER!
If the power cable or plug is damaged, it must be replaced by the manufacturer, distributor, or
its approved service technician in order to avoid RISK OF SERIOUS INJURY OR DEATH!
Elen
The machine should only be connected to the power supply by qualified
personnel. The following safety instructions should be obeyed at all times:
Ensure that the electrical requirements stated on the TECHNICAL
SPECIFICATIONS (pages 7 - 8) match the specifications of the power
supply at the outlet.
Ensure that the domestic electrical supply where the machine is being
installed is rated for and able to provide the power required by the
machine. Insufficient power supply, wiring, grounding, or insulation can result
in overheating and possibility of fire.
The coffee machine must be connected to an earth grounded electrical
outlet that complies with the regulations in force in the country of
installation.
Ensure that a circuit breaker engineered for the power consumption of the
machine is installed to protect the domestic electrical supply, as specified on
the ratings plate located under the drip tray.
Do not connect the machine to the domestic power supply via extension
cords, plug adapters, or shared outlets.
The manufacturer will not be held liable for damage to persons, animals or
property resulting from incorrect installation of the coffee machine.
Connection types
Connect the machine according to the specification on the ratings plate located under the drip tray.
230Vac Ph+N
Machine: Supply
Supply cable
2Ph+N
Machine: Supply
Supply cable
Yellow/Green
2Ph+N
Machine: Supply
Supply cable
Yellow/Green
Blue
Brown
Yellow/Green
Blue
Brown
Black
Blue
Brown
Black
230Vac Ph+N
NEUTRAL
PHASE
230Vac Ph+N
NEUTRAL
PHASE
2Ph 230Vac
NEUTRAL
PHASE
230Vac Ph+N
Machine: Supply
Supply cable
Machine: Supply
2Ph+N
Supply cable
Yellow/Green
2Ph+N
Machine: Supply
Supply cable
Yellow/Green
Blue
Brown
Yellow/Green
Blue
Brown
Black
Blue
Brown
Black
2Ph 230Vac
PHASE
PHASE
2Ph 380Vac+N
NEUTRAL
PHASE
PHASE
3Ph 230Vac
PHASE
PHASE
PHASE
125Vac Ph+N
Machine: Supply
Supply cable
380Vac 3Ph
Machine: Supply
Supply cable
Yellow/Green
230Vac 3Ph
Machine: Supply
Supply cable
Yellow/Green
Blue
Brown
Yellow/Green
Blue
Brown
Grey
Black
Blue
Brown
Black
125Vac Ph+N
NEUTRAL
PHASE
3Ph 380Vac+N
NEUTRAL
PHASE
PHASE
PHASE
3Ph 230Vac
PHASE
PHASE
PHASE
17
Page 18
INSTALLATION
Water connection
Connecting the machine to the domestic water supply must be performed by a qualified person.
Purge at least 20 liters of water from the domestic water supply before connecting the machine to it to flush out
any debris that may be in the plumbing sytem that would otherwise accumulate inside the boilers.
The domestic plumbing system should be fitted with a brass 3/8” NPT male pipe fitting and an in-line
shut-off valve. Connect the 180cm water inlet hose included with the machine to the domestic water
supply and tighten the line fittings with a wrench to 15 ft. lbs. / 20N-m.
Only use safe drinking water with a hardness rating between 5ºfH and 8ºfH (French hardness
degrees) or 20 to 32 ppm (parts per million as calcium). If the hardness value is below this limit,
corrosion of hydraulic components is likely. If the value is higher, lime-scaling inside the boiler will
occur. In both cases, the proper function of the machine and quality and taste of the coffee will be
negatively affected.
If necessary, connect the machine to a water softener to reduce water hardness using the flexible 55cm
hose included in the accessory box.
Connect one end of the corrugated drain tube to the drain cup in the machine, connect the other
end to the plumbing drainage system in the installation area.
Important:
Only use the hoses supplied with the machine. Never reuse damaged hoses.
Ensure that the drainage tube is not twisted and that it is below the level of the drain cup.
Pressure and temperature
Boiler pressure is directly controlled by water temperature (fig. 01).
This machine is fitted with a pressure gauge that displays the boiler pressure, if the machine is
equipped with a digital display it will also indicate water temperature.
o
C
125
120
115
110
Relationship between boiler pressure and temperature
0.7
Standard operating pressure and temperature
0.8 0.9 1 1.1 1.2
fig. 01
BAR
Elen
Starting the machine
18
Main power switch
Open the machine’s water supply valve.
Turn on the main power switch.
Press a drink button at the control panel on each
group, wait until water comes out continuously from
each of them. This ensures that the heat exchangers
in the machine are being correctly filled.
Open the steam lever to release the air trapped in
the boiler.
The red lamp indicates that the boiler is heating. The
lamp switches off automatically when the machine
reaches operating temperature.
The machine is now ready to use.
Page 19
INSTALLATION
The porta-filter sets
Porta-filter
Inserting the porta-filter into the group
Elen
Filter basket locking spring
Filter basket
Porta-filter spring slot
Porta-filter and filter basket
for single espresso (7g)
Porta-filter & filter basket
for double espresso (14g)
Align the porta-filter's two flanges with
the two slots in the group housing.
Porta-filter not
fully inserted.
Insert the porta-filter and rotate it counterclockwise
until the handle is approximately perpendicular to the
face of the coffee machine.
Correct
position.
(+/- 5 degrees)
Group gasket is
worn out, please
replace.
19
Page 20
OPERATION
Espresso brewing
Important:
Always keep the
porta-filter inserted
in the group to
keep it warm. This
is important to
maintain an optimal
temperature when
the espresso is
dispensing.
03 04
01 02
Unlock and remove the porta-filter
from the group head.
05
Elen
Fill the filter basket with
espresso-grind coffee
(amount will differ
depending on filter basket
size). For best results
use only freshly ground
espresso beans.
Press the coffee with the
coffee tamper.
06
Select the desired option from the
drink buttons.
20
Insert the filled porta-filter into
the group head and lock it into the
correct position.
WARNING!
Never try to open the porta-filter while the
machine is in operation! The pressurised hot
water could cause scalding or serious injury.
After dispensing has finished, wait at least 3
seconds before removing the porta-filter.
Place the cup(s) under the
porta-filter outlet(s).
Page 21
OPERATION
Steaming
Frothing
Steaming and frothing milk with the manual steam wand
01 02
Elen
Place the steam wand over the drip tray and
open the steam lever for a few seconds to allow
condensed water to be ejected. Close the steam
lever when only steam comes out.
03 04
Open the steam lever again to begin steaming or frothing
the milk. Do not remove the milk pitcher while steaming.
Immerse the steam wand into the milk,
making sure the wand tip is submerged.
WARNING!
Do not allow the steam wand to extend out
of the milk when the lever is open, it may
cause serious burns and injuries.
After the process is finished, position the steam wand
over the drip tray and open the steam lever for a few
seconds to eject any milk remaining in the wand.
Close the lever and then wipe down the outside of
the steam wand with a damp cloth to prevent nozzle
blockage and to keep it clean. Leaving milk in or on
the wand will affect the taste of later drinks.
Once the milk reaches the desired
temperature, close the lever and
remove the pitcher.
05
21
Page 22
OPERATION
Dispensing hot water
Elen
A
Place a pitcher (or other heat resistant vessel) under the hot water outlet.
Press the hot water button (A) for 3 seconds to begin dispensing.
Wait until the machine stops dispensing hot water automatically, or press the
button again to stop hot water dispensing at any time.
22
WARNING!
Never expose hands and fingers directly under the hot water outlet during
operation to avoid scalding or serious burns.
Page 23
CLEANING AND MAINTENANCE
Machine cleaning
Important:
To keep the machine looking and working like new, you should always follow the cleaning
and care instructions provided in this manual.
Always turn off the main power switch when cleaning the exterior of the machine.
All external surfaces should be cleaned with a damp, lint-free cloth that will not scratch the
machine.
Do not use aggressive cleaning detergents, solvents or degreasers. These can damage the
surfaces, and plastic and rubber parts, and leave unwanted residue.
Important:
Each day, or 8 hours after dispensing the last coffee, the following cleaning tasks should be
performed to maintain the quality and performance of the water system:
Porta-filter: Brew one espresso with the filter empty (around one minute) to flush it out
(dispose of this water).
Steam Wand: Position the wand over the drip tray and open the steam lever for one minute
to flush the wand.
Hot Water Outlet: Place a container under the water outlet and open the lever for 20
seconds (dispose of this water).
Daily cleaning schedule
Rinse each of the brewing groups, shower plates, and porta-filters with hot water for 15 seconds.
Clean the external surfaces of the machine with a damp cloth, paying special attention to the
stainless steel parts.
Clean the steam wand and the water tap. Be sure that the nozzles are not clogged or partially
blocked with milk or other residue. If it’s necessary to remove them for cleaning, be careful not to
deform or damage any of the components during removal.
Clean the dip tray and the stainless steel insert grid under running water with a brush.
Clean the drain cup by slowly pouring one liter of warm water into it to dissolve and remove the
coffee residue that accumulates inside the drain cup and hose.
Elen
Weekly cleaning schedule
Clean the brewing group and porta-filter with professional cleaning powder (page 21).
23
Page 24
CLEANING AND MAINTENANCE
Cleaning the brewing group and porta-filter
Unlock and remove the portafilter from the group head.
Place the blind gasket in the filter basket.
Fill the blind basket with cleaning powder for espresso coffee machines.
Lock the portafilter into the group head.
Activate the auto-cleaning program:
When the machine is in idle mode, simultaneously press the Continuous and 1 Short
Espresso buttons. After cleaning starts, release the buttons and the machine will
automatically repeat the cleaning cycle 5 times until cleaning is completed.
WARNING!
Never try to open the portafilter while the machine is in operation! The pressurised hot
water could cause scalding or serious injury. After cleaning has finished, wait about 3
seconds before removing the portafilter.
Important:
When the cleaning process is finished, remove the portafilter and run water through
the group again to rinse out any residue. Repeat the cleaning process this time without
cleaning powder to remove any remaining residue. Store the blind gasket in a convenient
location for future use.
Note:
i
Rinse the group and portafilter with hot water (using only the blind gasket and hot
water, no cleaning powder) each day.
Clean the group and portafilter with cleaning powder once a week.
Elen
Blind gasket
Note:
i
Only use professional cleaning
powder designed specifically for
espresso machines. It’s avalible
from the distributor.
24
Espresso machine
cleaning powder.
Part no: 1104162
Page 25
CLEANING AND MAINTENANCE
Cleaning the gasket and shower plate
Cleaning the gasket
While making espresso, coffee grounds will naturally accumulate on the group’s sealing surface.
Allowing an excessive amount of grounds to build up can prevent the porta-filter from properly
sealing to the group head. In extreme cases, such as leaving a used porta-filter in the group head for
several days, water can even become blocked from passing through the shower plate.
To prevent these problems, perform the following cleaning procedures daily:
Install the blind basket into the porta-filter without cleaning powder.
Place the porta-filter loosely in the group head - do not close it fully.
Press the Continuous button .
Perform an opening-closing motion with the porta-filter in place without closing it fully. Water
will flow over and around the porta-filter, passing through the closing surface and washing out any
coffee residue. Be very careful to avoid splashes, as this water is very hot and can cause burns.
Press the Continuous button again to stop the water flow.
WARNING!
Take special care to avoid scalding when
performing this cleaning operation, as the hot
water used to clean the gasket will spill over
the sides of the porta-filter.
WARNING!
Do not fully tighten the porta-filter. If fully
tightened, high-pressure water may spray out
and cause scalding or serious injury.
Elen
Cleaning the shower plate
Remove the porta-filter from the group head.
Clean the shower plate and group gasket with a soft brush to remove any coffee residue.
Leftover coffee
requiring cleaning
Shower plate
25
Page 26
CLEANING AND MAINTENANCE
Additional handling of the machine
Elen
Important:
Do not place wet cups directly on the
cup shelf. Allowing water to drip into the
machine can cause mechanical and electrical
damage.
Always remove and insert the porta-filters
gently. Never use excessive force to try to
close the porta-filter. If the porta-filter does
not turn and lock into place without excessive
force this usually indicates that there is too
much coffee in the filter basket.
STORAGE AND DISPOSAL
Long-term storage
Before storage be sure to:
Perform all weekly and periodic cleaning procedures described in this manual (see pages 16-20).
Disconnect and roll up the power cord (this should be performed by a qualified person).
Disconnect the machine’s water inlet hose from the domestic water supply and drain the boilers (this
should be performed by a qualified person).
Clean the drip tray and exterior of the machine to remove any coffee or other residue.
Cover / re-pack the machine in its original carton and store it in a dry place where it will not be
exposed to extreme temperatures or humidity.
When returning the machine to service after long-term storage, perform all weekly and periodic
cleaning procedures before use.
Machine disposal and recycling
Disconnect and roll up the power cord (this should be performed by a qualified
person).
Disconnect the machine’s water inlet hose from the domestic water supply and
drain the boilers (this should be performed by a qualified person).
Pack up and ship/deliver the machine to a certified recycling center.
26
Page 27
PROGRAMMING
Buttons functions
Here is some of the additional functions that the electronics offers:
Volume control of four different espresso drinks per brewing group.
Time-controlled hot water dispensing. (if available)
Automatic filling and level control of the boiler.
Automatic switch off of the heating element if not enough water.
System supervision through alarms.
Automatic cleaning of the brew groups.
The control panel is by default programmed with 4 standard drinks (these can be reprogrammed as
you wish) and a continuous selection. The first four keys (1 short espresso, 1 Long Espresso, 2 short
espresso, 2 Long Espresso) brew the programmed volume and then stop automatically, the fifth key
brews continuously until user stops it by pressing button again.
Hot water / Automatic steam
(if enabled)
Elen
2 Short Espressos/
Auto-cleaning
1 Short Espresso 1 Long Espresso 2 Long Espressos Programming
The Continuous Dispensing button performs 3 different functions (depending on length of time pressed):
Continuous Dispensing
Machines equipped with display
Under 1 second: Enables automatic water- or steam-dosing (only on machines without manual taps).
Between 1 and 8 seconds: Enables Continuous Dispensing (press again to disable).
Over 8 seconds: Access coffee-dose programming menu (see below).
Machines not equipped with display
Under 4 seconds: Enables Continuous Dispensing (press again to disable).
Over 4 seconds: Access coffee-dose programming menu (see below).
Additional button functions
To activate these functions, turn off the machine at the power switch then, while holding
down the required button on the left-hand Drink buttons, turn the machine back on.
1 Short Espresso. Enable electronic pre-infusion.
1 Long Espresso. Disable electronic pre-infusion.
2 Short Espressos. Perform auto-cleaning.
2 Long Espressos. Turn on/off flashing of button lights (only available on
Note:
i
In machines equipped with a display, electronic pre-infusion may have to be enabled/
disabled from the service programming menu.
MINI machines).
27
Page 28
PROGRAMMING
Elen
Programming the coffee dosage
Use the following steps to program the espresso brew dosages for each Brewing Group and Drink Button
(each button can be programmed for a different dosing time if desired):
1. Place a Porta-filter filled with fresh espresso grounds in the Brewing Group.
2. Press the Continuous button
Continuous button will flash, the display will read “Doses Programming Select 30s”.
3. Within 30 seconds press the Drink Button to be reprogrammed. All of the button lights will turn
off except for the Continuous button and the one being programmed. Water will begin to flow and
espresso will begin dispensing.
4. Allow the beverage to dispense until the desired drink volume is reached, then press the Drink Button
that is being programmed to stop the water flow. This dosage time will now be stored as the default for
that Drink Button.
5. Repeat Steps 1-4 for all Drink Buttons to be reprogrammed.
for 4 seconds, all the lights in the keypad will light up and
Important:
Use a porta-filter filled with fresh espresso grounds for every new brewing dosage
that is programmed.
Note:
i
Programming any of the options on the left-side bank of Drink Buttons (when viewing the
machine from the front) automatically programs the dosages on all of the other corresponding
Drink Buttons for the other Brewing Group(s). Always program the left-side buttons first, then
program the other Drink Buttons to the right afterward to store their specific dosages.
Note:
i
For safety and water conservation, all brewing settings have a maximum dispensing time of 5
minutes.
28
Page 29
PROGRAMMING USING THE DISPLAY
Machine status
Machines equipped with a display include the following additional functions:
Automatic daily on/off timer (stand-by function).
Clock settings (current time and date).
Promotional display.
Number of coffees/infusions dispensed.
Digital boiler-temperature display and control.
PID-technology boiler-temperature control.
Programming and settings help system.
Visual water-softener regeneration alarm.
Display language selector.
Elen
+
XXXºC hh:mm
SELECT DOSES
g. 04
OFF hh:mm
g. 05
_
OK
Tea (if it is activated)
Continuous brewing
Programming menu
ON
The coffee machine has 3 possible statuses:
On:
The machine is operational and ready to make coffee. This is the usual
machine status after turning on the power switch (see fig.04).
Stand-by:
The power switch is on, but the display shows “Off” (see fig. 05).
This means that the machine is in energy-saving mode. This mode
is only entered whilst the machine is on. To enter this mode, press
the Continuous Dispensing button , and, without releasing it,
simultaneously press the 2 Short Espressos button .
To exit this mode and turn the machine back on, press the 2 Short
Espressos Button
Off:
The coffee machine is turned off at the power switch.
STAND-BY (OFF)
again.
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PROGRAMMING USING THE DISPLAY
Accessing the second menu level
Elen
Doses setting
Select within 30s
g. 06
Set clock
g. 07
With the machine on, press the Continuous Dispensing button on
the Left-hand drink buttons and hold it down (for over 8 seconds) until
the dose-programming menu is displayed. All the drink buttons lights
will be turned on and the Continuous Dispensing button light will flash. The
display will be as shown in fig. 06.
Hold down the Continuous Dispensing button until the menu
displays the “set clock” option (see fig. 07).
This provides access to the second menu level.
Setting the clock: hours, minutes and day
Clock adjust
hh:mm Day
g. 08
To set the clock, press the 2 Short Espressos button whilst the “Set
clock” message is displayed.
The hours values will start flashing. Increase/decrease the values by
pressing the 1 Short Espresso and 1 Long Espresso buttons
(see fig. 08).
With the desired value is reached, accept it the pressing the 2 Short
Espressos button .
The minutes digits will now start flashing. Increase/decrease the values by
pressing the 1 Short Espresso and 1 Long Espresso buttons.
With the desired value is reached, accept it the pressing the 2 Short
Espressos button .
Set the day of the week in the same way ( , and ).
30
After setting the values, pressing the 2 Short Espressos button
accesses the auto On/Off menu.
Page 31
PROGRAMMING USING THE DISPLAY
Auto On/Off
Auto On/Off
On: hh.mm
g. 9
Note:
i
By default, this setting is set as: On: - - : - - (indicating that the function is disabled).
Changing the value to anything other than - - : - - enables the function. To leave this function
disabled, press the 2 Short Espressos button whilst the value selected is - - : - -.
After accepting the changes made in the “set clock” menu, pressing the 2
Short Espressos button accesses the coffee machine’s auto on/off
programming menu (see fig. 09).
To change the auto on/off time, increase/decrease the values (hours) using
the 1 short espresso and 1 Long Espresso buttons whilst the
values are flashing. When the desired value is reached, press the 2 Short
Espressos button to accept it. Set the values for the minutes in the
same way( , and ).
Elen
Auto On/Off
Off: hh.mm
g. 10
Closed On
Day
g. 11
Note:
By default, this setting is set as: On: --------- (indicating that the function is disabled).
i
Changing the value to anything other than --------- enables the function. To leave this function
disabled, press the 2 Short Espressos button whilst the value selected is ---------.
Whilst the auto off time is flashing, increase/decrease the values by
pressing the 1 short espresso and 1 Long Espresso buttons.
When the desired value is
Reached, press the 2 Short Espressos button to accept it.
The minutes values will start flashing. Set these values in the same way as
described above ( , , and ). After accepting the time, the
next menu will be displayed.
If auto on/off is enabled, it will also be possible to set a day on which
the machine will not be turned on automatically. This option will not be
displayed if auto on/off is disabled.
To set the day off (see fig. 11), Increase/decrease the values by pressing
the 1 short espresso and 1 Long Espresso buttons. When
the desired value is reached, press the 2 Short Espressos button to
accept it.
Counters
Counters
g. 12
To access the counters menu, go to the start of the second menu level
(see fig. 07).
Briefly press the Continuous Dispensing button to display the
“counters” option (see fig. 12).
The machine has the following 4 counters:
Litres: volume of water dispensed by the machine (indicator used for
descaling maintenance cycles).
Service: number of coffees dispensed (indicator used for servicing).
Number of coffees/infusions dispensed.
Number of coffees dispensed per button.
31
Page 32
MESSAGES AND ALARMS
Elen
Flow meter
Gr. X
Time-out alarm
Boiler filling up
Probe unconnect
Service
999999999
Change filter
999999999
Fault in flow meter X
Flow fault detected in counter X
Check that the machine is receiving water.
Temperature sensor fault
Service the machine.
To disable the alarm and reset the counter:
Turn off the machine. Simultaneously press and hold down
the 1 Short Espresso and 1 Long Espresso
buttons. Turn on the machine.
Regenerate the filter.
To disable the alarm and reset the counter:
Turn off the machine. Simultaneously press and hold down the 2
Short Espressos and 2 Long Espressos buttons. Turn
on the machine.
If boiler filling time exceeds the programmed time (2 minutes), all of the Drink buttons lights will
flash and the machine will be disabled. To re-enable it, turn the machine off and on again at the power
switch.
If the electronic control panel does not receive a pulse from the flow meter (coffee too fine or flow
meter fault) within 5 seconds of pressing one of the espresso buttons, the light for the dose selected
will start to flash. To disable it, press the dose button again.
As an additional safety, all dose settings have a maximum dispensing time of 5 minutes.
32
Page 33
TROUBLESHOOTING
The following checks can be carried out by users once the machine has been turned off and disconnected
from the power supply. For all other unspecified machine faults, disconnect the machine from the power
supply and immediately contact authorised and qualified service personnel.
Problem Possible cause Solution
Elen
Check that the plug is correctly
inserted and that the power
socket is operational.
Check that they are connected.
Call service personnel to
replace them.
Clean the wand and, if
necessary, remove the nozzle
and unclog it using a pin or
needle.
The machine does not
start up
The steam wand does
not dispense steam
Water is found
underneath the
machine
The plug is not correctly
inserted into the power socket
The circuit breaker and/or
differential are disconnected.
The cable and/or plug are
damaged.
The steam wand is clogged by
milk.
The drainage tube is blocked. Clean the drainage tube.
Faults produced by limescale
Coffee not dispensed at right temperature:
Brewing groups do not dispense water:
Heat-exchanger outlet pipes clogged by
limescale.
Water system is clogged by limescale.
90% of faults are due to limescaling inside the coffee machine (due to not softening the
water). To avoid these faults, maintain the water softener regularly.
33
Page 34
For the warranty to be valid the conditions for maintenance must have been
followed according to our instructions, proper precautions have been taken, and
warranty claim has been issued without delay.
The affected equipment shall not be used while awaiting service if there is any risk
that the damage or defect could worsen.
The warranty shall not cover consumable supplies such as glassware, or normal
maintenance such as cleaning of filters. Additionally, damages of an external nature,
such as contaminants in the water, limescaling, incorrect voltage or power surges,
and water supply issues such as pressure changes or service disconnection are not
covered by this warranty.
The warranty will not cover damages or defects caused by incorrect handling or
operation of the appliance.
FOR SERVICE
Please contact your dealer
Your dealer
www.creminternational.com
Building 5, No 521-551 KangYi Road, Pudong New Area, Shanghai, China
C/ Comerç nº 4 – Pol. Ind. Alcodar – Gandía ( Valencia – Spain )
Address of CREM international Shanghai:
Address of CREM international Spain:
MADE IN SPAIN
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