Expobar Diamant Pro User Manual

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DIAMANTPro
USER MANUALPart No.: 1764320_03
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DIAMANT Pro
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CONTENT
Original instructions
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CONTENT
CLEANING AND CARE ...................................................................................................................................... 27
Cleaning reminders .............................................................................................................................................................27
Daily cleaning ....................................................................................................................................................................... 27
Weekly cleaning ................................................................................................................................................................... 27
Daily ushing ........................................................................................................................................................................ 28
Weekly cleaning with espresso machine detergent .................................................................................................... 29
USER PROGRAMMING ....................................................................................................................................... 30
Entering and exiting the user programming menu ...................................................................................................... 30
User programming menu features .................................................................................................................................. 30
Dose programming Coffee ............................................................................................................................................... 31
Dose programming Tea ...................................................................................................................................................... 31
Dose programming (Coffee & Tea) using the touchpad ............................................................................................. 32
Temperature adjustment ................................................................................................................................................... 32
Preinfusion settings .............................................................................................................................................................33
ECO mode ........................................................................................................................................................................... 33
Group cleaning ....................................................................................................................................................................34
Group overuse..................................................................................................................................................................... 34
Date and time settings and auto on/off functions ....................................................................................................... 35
Group counters ...................................................................................................................................................................35
SmartSteam .......................................................................................................................................................................... 36
Cup warmer ......................................................................................................................................................................... 36
MACHINE ALERTS .................................................................................................................................................. 37
Display messages and alarms ............................................................................................................................................ 37
Alarms related with grinding ............................................................................................................................................ 37
Alarms related with boiler lling ..................................................................................................................................... 37
Alarms related with SmartSteam functionality ............................................................................................................. 38
Alarms related with Group use ...................................................................................................................................... 38
Alarms related with Maintenance ...................................................................................................................................38
Alarms related with sensors malfunction ...................................................................................................................... 39
TROUBLESHOOTING ..........................................................................................................................................40
Machine faults ...................................................................................................................................................................... 40
Brewing faults .......................................................................................................................................................................40
Limescale faults .................................................................................................................................................................... 40
SERVICE INFORMATION ................................................................................................................................... 41
Notes: .................................................................................................................................................................................... 41
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MANUAL REVISIONS
Rev. # Date TSB# Description
01 March 08, 2018 None First draft released for technical review and validation testing.
02 March 13, 2018 None
Update based on Crem Tech. Serv. Dept. review feedback and updated software programming.
03 May 17, 2018 None Update of User Programming
04
05
06
07
08
09
10
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NOTIFICATIONS
There are ve different levels of notication intensity within this manual, as identied by the signal terms: DANGER, WARNING, IMPORTANT, NOTE and PRO TIP. The level of risk and importance of the notication is determined by the following denitions. Always observe the warnings to ensure safety and prevent potential injury and product damage.
Important:
Alerts against unsafe practices. Observe Important notications to ensure food safety, prevent possible minor personal injury, or damage to the machine.
WARNING:
Indicates a potentially hazardous situation which, if the WARNING is ignored, could result in serious injury or even death.
DANGER:
INDICATES AN IMMINENTLY HAZARDOUS SITUATION WHICH, IF NOT AVOIDED, WILL LIKELY RESULT IN SERIOUS INJURY AND EVEN DEATH.
Note:
Gives additional information which may be helpful during the operation, routine maintenance, and cleaning of the machine.
Pro Tip:
Gives helpful hints and suggestions from the manufacturer that take the guesswork out of choosing settings and care intervals.
Explanation of descriptions
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GENERAL INFORMATION
Thank you for choosing a Diamant Pro espresso machine. We hope you enjoy it !
Please read this user manual carefully before
using the machine.
This manual contains important instructions
regarding safe intended use of the machine.
Do not discard this manual, it will be useful for
future reference. If damaged or lost, request a new copy from the manufacturer/distributor or download a free PDF copy via:
www.creminternational.com/downloads
Machine installation and certain maintenance
operations should only be performed by qualified service personnel.
All safety instructions and warnings contained
in this manual should be observed at all times to ensure safe installation, use, and maintenance.
Do not attempt to remove covers or safety
shields to access the interior of this machine or make repairs. Repairs should be made by an authorised technician or service centre.
Owners are liable for ensuring that users have
been properly trained to operate the machine and understand the potential risks involved.
The owner or installer will be liable for all non-
authorised modification of the machine.
Non-authorised alteration or modification
of the machine will immediately void the manufacturer’s warranty.
This manual references the machine at the
time of sale. The commercial availability of subsequent versions including modifications, upgrades or adaptations does not oblige the manufacturer to apply any changes to this machine, nor is it obliged to update the documentation supplied.
The manufacturer reserves the right to
withdraw currently available manuals whenever deemed appropriate and reasonable.
Periodically, some updates and changes may
be required for this machine. In this event, a technician will be responsible for ensuring the change is made in accord with manufacturer’s specifications.
General instructions
Introduction
Intended use
The coffee machine has been designed and
manufactured to make espresso coffee and other hot drinks (e.g., steaming and frothing milk). Do not use it for any other purpose.
The machine is intended to be used by trained
personnel for preparing foodstuffs.
This machine is not intended for use in
industrial kitchens, domestic kitchens, or similar locations.
The manufacturer will not be held liable
for damage to persons or property due to incorrect, improper or negligent use by nonprofessional personnel.
The A-weighted sound pressure level is below
70 dB.
To ensure optimal performance, install the
machine in a location where these parameters will not be exceeded:
- Maximum permissible inlet water pressure: 600 KPa (6 Bar)
- Minimum permissible inlet water pressure: 200 KPa (2 Bar)
- Maximum inlet water temperature: 40ºC
- Ambient temperature is between +10ºC
(min.) and +40ºC (max.).
Note:
The manufacturer is not liable for damage to persons or property resulting from failure to follow the instructions, warnings and precautions listed in this manual when installing and using this machine.
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GENERAL INFORMATION
Install the machine in a horizontal position and
away from heat sources and flammable objects.
This machine should only be installed on a
water-resistant work surface that is capable of adequately supporting the machine’s weight.
Place the machine in a location accessible only
to personnel trained to operate it.
Keep all hazardous packaging materials, such as
plastic bags, styrofoam, and staples, out of reach of children.
Plug the machine into a properly installed, earth
grounded electrical outlet with line voltage that matches the specifications for the machine.
Ensure that the power supply voltage does not
fluctuate by more than 6%.
Position the power cable so that users cannot
trip over it. Keep the power cable away from sharp edges and heat sources.
This appliance is not suitable for installation in
an area where a pressure washer may be used.
Do not use the machine outdoors, where
it would be exposed to severe weather or extreme temperatures.
Damaged supply cords to be replaced by the
manufacturer, service agent or similarly qualified person to avoid hazard.
Do not remove or disable any of the
mechanical, electrical, or thermal protection safety equipment.
In case of emergency, (e.g., the machine catches
fire or becomes unusually hot or noisy), disconnect the power immediately and turn off the water supply.
If the machine is not going to be used for an
extended period of time, disconnect the power. When disconnecting the power, pull the plug rather than the cable.
When packed for storage, store the machine
in a dry place with an ambient temperature above 5ºC. Boxes may be stacked up to three units high of the same model. Do not place other heavy items on top of the box.
If the machine is likely to be exposed to
temperatures below 0ºC during handling and transport, make sure that service personnel empty the boiler and water system. (The machine’s boiler and water system is empty when delivered from the factory.)
To ensure fault-free machine operation, only
use manufacturer-approved replacement parts and accessories.
Before performing maintenance and/or moving
the machine, disconnect the machine from the
power supply and wait for it to cool down. Do not place any liquids on the machine. This appliance must not be cleaned with a
pressure washer. Never immerse the machine, plug or power
cable in water, as there is a risk of electric
shock. Do not touch the machine’s hot surfaces or
dispensing equipment. Do not touch the machine if your hands or feet are
wet. Do not operate the machine if any part except
the dispensing equipment is wet. This appliance is not intended for use by
persons (including children) with reduced
physical, sensory or mental capabilities, or
lack of experience and knowledge, unless they
have been given supervision or instruction
concerning use of the appliance by a person
responsible for their safety. This appliance can be used by children aged
from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved.
Children shall not play with the appliance. Cleaning and user maintenance shall not be
made by children without supervision. Do not use the machine if the power cable
or plug is damaged, or the machine has been
dropped. Contact a service technician for
repairs or to ensure that it is safe for use. Do not block the vents with rags or other
objects. Do not insert foreign objects into the vents. Check the drain regularly to make sure that
waste water is emptying properly.
Warnings and Precautions
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TRANSPORT
Packaging
Delivery inspection
The machine is shipped in a custom-designed carton which utilizes model-specific polystyrene
cushions to protect it from damage.
The machine’s carton features standardized handling symbols to explain proper shipping and
storage methods.
The machine must remain in a horizontal position during the transport. Do not store or handle the
machine except on its feet.
During transport protect the carton and machine from impact drops, crushing, shocks, moisture
and exposure to extreme temperature.
Upon receipt and delivery ensure that the machine is in the exact condition described in the
enclosed documentation, and that all accessories are included. Missing items should be reported to the manufacturer or dealer immediately.
Damage caused during transport should be reported to the shipping agent and the machine’s
distributor immediately.
Packaging materials are potentially dangerous and should be kept away from children.
The carton and all packing materials are recyclable and should be returned to a recycling centre for
disposal.
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STORAGE AND DISPOSAL
Long-term storage requirements
Machine disposal requirements
Before storage for a month or more be sure to:
• Performallweeklyandperiodiccleaningproceduresdescribedinthismanual.
• Disconnectandrollupthepowercord(thisshouldbeperformedbyaqualifiedperson).
• Disconnectthemachine’swaterinlethosefromthedomesticwatersupplyanddraintheboilers
(this should be performed by a qualified person).
• Cleanthedriptrayandexteriorofthemachinetoremoveanycoffeeorotherresidue.
• Cover/re-packthemachineinitsoriginalcartonandstoreitinadryplacewhereitwillnot
be exposed to extreme temperatures or humidity.
• Whenreturningthemachinetoserviceafterlong-termstorage, perform all weekly and periodic cleaning procedures and reconnect the water and power supplies (this should be performed by a qualified person) before use.
If the machine ever needs to be scrapped and disposed of be sure to:
• Disconnect and roll up the power cord (this should be performed by a qualified person).
• Disconnect the machine’s water inlet hose from the domestic water supply and drain the boilers (this should be performed by a qualified person).
• Pack up and ship/deliver the machine to a certified recycling centre.
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TECHNICAL SPECIFICATIONS
2GR versions
Compliance codes: Pending certication
Temperature control system: PID control
Dispensing control system: Touchscreen control + individual group programming capability
Steam wand:
2 units (non-SmartSteam versions)
1 unit (SmartSteam-equipped versions)
SmartSteam: optional
Hot water outlet: 1 unit
Cup warmer: optional
Boiler system:
1 steam boiler (standard versions)
1 steam boiler + 2 group boilers (optional)
Boiler operating pressure: 0.8 to 1.2 bar
Steam boiler operating volume: 11.5L
Group boiler volume: 1.5L
Power rating:
220-240V 1N~ 3700W 50-60 Hz (Single and Multiboiler)
380-415V 3N~ 4840W 50-60 Hz (Multiboiler 3Ph optional)
Water connection: 3/8” Internal thread
Height, width, depth: 535, 885, 620mm
Machine weight:
1 boiler = 82 Kg
3 boiler = 91.5 Kg
Ambient noise:
< 70 db
Diamant Pro 2GR machine data
Diamant Pro 2GR versions accessories
Item:
2-spout
portalter
1-spout
portalter
55-cm
inlet hose
Blind
lter
Smart Steam 1-hole nozzle
Smart
Steam
multi-hole
nozzle
Drain tube
(150 cm)
Quantity:
2 units 1 unit 1 unit 2 units 1 unit * 1 unit * 1 unit
* For machines equipped with SmartSteam option only.
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Diamant Pro 2GR versions front view
Steam Knob / SmartSteam Knob (optional)
Touchscreen
USB Port
Manometer
Group Displays
Diamant Pro 2GR versions external dimensions
TECHNICAL SPECIFICATIONS
A
B
C
Drip Tray
Steam Wand / SmartSteam (optional not shown)
Drink Keypads
Steam Knob
Retractable
Cup Shelves
Dimension Length
A 885mm
B 620mm
C 535mm
D 80mm
E 130mm
F 140mm
D
E
F
Brewing
Groups
Steam Wand
Hot Water
Tap
Power Switch
Logo
Hot Water
Keypad
WARNING!
THE USB PORT SHOULD NOT BE USED AS A CHARGING SOCKET, it is designed to be used by the technical service staff to only perform software updates. Improper use can cause damage to the electronic board.
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TECHNICAL SPECIFICATIONS
3GR versions
Compliance code: Pending certication
Temperature control system: PID control
Dispensing control system: Touchscreen control + individual group programming capability
Steam wand:
2 units (non-SmartSteam versions)
1 unit (SmartSteam-equipped versions)
SmartSteam: optional
Hot water outlet: 1 unit
Cup warmer: optional
Boiler system:
1 steam boiler (standard versions)
1 steam boiler + 3 group boilers (optional)
Boiler operating pressure: 0.8 to 1.2 bar
Steam boiler operating volume: 17.5L
Group boiler volume: 1.5L
Power rating:
380-415V 2N~ 4250W 50-60 Hz (Single Boiler)
380-415V 3N~ 6300W 50-60 Hz (Single Boiler with 3Ph optional)
380-415V 3N~ 6420W 50-60 Hz (Multi Boiler)
Water connection: 3/8” Internal thread
Height, width, depth: 535, 1090, 630mm
Machine weight:
1 boiler = 100 Kg
4 boiler = 112.5 Kg
Ambient noise:
< 70 db
Diamant Pro 3GR machine data
Diamant Pro 3GR versions accessories
Item:
2-spout
portalter
1-spout
portalter
55-cm
inlet hose
Blind
lter
Smart Steam 1-hole nozzle
Smart
Steam
Multi-hole
nozzle
Drain tube
(150 cm)
Quantity:
3 units 1 unit 1 unit 3 units 1 unit * 1 unit * 1 unit
* For machines equipped with SmartSteam option only.
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Diamant Pro 3GR versions front view
TECHNICAL SPECIFICATIONS
Dimension Length
A 1090mm
B 630mm
C 535mm
D 80mm
E 130mm
F 140mm
A
B
C
D
E
F
Diamant Pro 3GR versions external dimensions
Steam Knob / SmartSteam Knob (optional)
Touchscreen
USB Port
Manometer
Group Displays
Logo
Drip Tray
Steam Wand / SmartSteam (optional not shown)
Drink Keypads
Hot Water
Keypad
Steam Knob
Brewing
Groups
Steam Wand
Hot Water
Tap
Retractable
Cup Shelves
Power Switch
WARNING!
THE USB PORT SHOULD NOT BE USED AS A CHARGING SOCKET, it is designed to be used by the technical service staff to only perform software updates. Improper use can cause damage to the electronic board.
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BUTTONS AND CONTROLS
Machine controls
Diamant Pro features an TFT LCD digital touchscreen display for monitoring machine status and performing user programming and machine adjustments, customization and cleaning along with push buttons at each brewing group for dispensing. Control functions are explained below.
Steam Knob (SmartSteam Knob - optional)
Power ON/OFF (Press for 3s)
Water level indicator
Cup warmer heating symbol
Start brewing (Barista mode) / Continuous brewing (Standard mode)
Touchscreen
Coffee
Key2
Coffee
Key4
Coffee
Key1
Coffee
Key3
Water
Key1
Water
Key2
Note:
See the User Programming section for instructions related to programming and customizing the machine’s settings via the touchscreen.
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Touchscreen
Diamant Pro features an TFT LCD digital touchscreen display for monitoring machine status and performing user programming and machine adjustments, customization and cleaning.
(One set per group)
Steam Knob
Access the user menu, either in Barista mode or Standard mode (press for 3s)
Heating symbol
Steam boiler temperature
SETTINGS MENU
Profiles menu
10:05
Friday, 24 March
NAME / Alarm
User
Settings
Technician
Settings
Factory
Settings
10:05
Friday, 24 March
DIAMANT
118
AUTO
Pro Tip:
All group buttons are fully adjustable via the user programming. See the Dose Programming section for more details.
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INSTALLATION AND START UP
Machine positioning
MIN. 10 cm
MIN. 30 cm
Install within 0-3º horizontal.
1. Installing the machine in the service area must be performed by a qualified person. As the machine may be quite heavy, at least two strong, capable individuals are recommend to work together to lift and position the machine. Consult the Technical Specifications page for the specific machine model being installed for machine weight and dimensions details. Contact a service technician to do this task if you are not confident about performing the steps below.
2. Position the machine on a level, sturdy, and water-resistant surface approximately 110cm above floor level for ease of access and usage.
3. Adjust the feet to ensure that it dispenses coffee evenly to all cups.
4. Ensure enough free space is available above (>30cm) and behind (>10cm) the machine to ensure easy cleaning and maintenance and adequate ventilation.
Important:
Leave an air gap of at least 30cm above the machine and 10cm behind it to ensure adequate ventilation. The machine must be installed within 3º of horizontally level front-to-back and side-
to-side to ensure proper hydraulic function and drainage. Confirm with a spirit level or digital angle gauge.
Do not install the machine if the machine or installation surface it is wet. Allow it to dry completely and ask a service technician to ensure that none of the electrical components have been affected.
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INSTALLATION AND START UP
Drain connection checklist
1. Connect one end of the exible drain
tube to the drain cup outlet by inserting it through the access hole in the panel mounted in the bottom of the chassis. (It is located under the drip tray and grill. Contact a service technician to do this task you are unsure how to access this area of the machine.)
2. Connect the other end of the drain tube to the domestic plumbing drainage system in the service area.
3. Replace/reinstall the drip tray and grill.
Flexible drain tube
Drain cup
Pro Tip:
Ensure that the drainage tube is not twisted and that it is below the level of the drain cup to prevent trapping water and other residue in the tube which could mold or produce bad smells.
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INSTALLATION AND START UP
1. Connecting the machine to the domestic water supply must be performed by a qualied person. Contact a service technician to do this task you are not condent about performing the steps below.
2. Purge at least 20 liters of water from the domestic water supply before connecting the machine to it to ush out any debris that may be in the plumbing system that would otherwise accumulate inside the boilers.
3. The domestic plumbing system should be tted with a brass 3/8” NPT male pipe tting and an in­line shut-off valve. Connect the 180cm water inlet hose included with the machine to the domestic water supply and tighten the line ttings with a wrench to 15 ft. lbs. / 20N-m.
4. Ensure that a water ltration device or system is installed in-line in the domestic water supply ahead the machine to prevent contamination inside the machine’s hydraulic system. Contact a
service technician to do this task if you are not confident about performing the steps below.
5. Open the water tap and allow the lter to ll (if new/previously unused). Then the machine’s
steam boiler will begin to ll. Check carefully around the service area for leaks or drips. If leaks/ drips are detected turn off the tap immediately and check/tighten any leaking ttings.
6. Only use safe drinking water with a hardness rating between 5ºfH and 8ºfH (French hardness degrees) or 20 to 32 ppm (parts per million of calcium). If the hardness value is below this limit, corrosion of hydraulic components is likely. If the value is higher, lime-scaling inside the boiler will occur. In both cases, the proper function of the machine and quality and taste of the coffee will be negatively affected.
7. If necessary, connect the machine to a water softener to reduce water hardness using the exible 55cm hose included in the accessory box.
Important:
Only use the hoses supplied with the machine. Never reuse damaged hoses. If the machine is to be moved or relocated, replace the hose set with a new parts from the distributor/ manufacture.
Water connection checklist
Pro Tip:
Always maintain the water ltration device or system in accordance with the manufacture’s specications. Failure to routinely maintain the ltration device or system will result in limescale build-up inside the machine’s hydraulic system which will eventually result in machine failure.
Domestic water supply
Espresso machine
Water filter
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INSTALLATION AND START UP
Pro Tip:
Signicantly exceeding this operating range will result in excessive steam, high energy usage, and milk scorching. Setting the temperature too low will resulting poor coffee extraction, slow group boiler heating, and low/no steam.
Boiler pressure is directly controlled by water temperature. The steam boiler’s optimal temperature operating range is from 116-120oC for milk steaming and brewing results.
Relationship between boiler pressure and temperature
Optimal operating pressure and temperature
0.7
110
115
120
125
0.8 0.9 1 1.1 1.2
o
C
BAR
Boiler pressure and temperature information
Machine handling tips
Do not place wet cups directly on the cup shelf. Always thoroughly dry any cups before storing them on the warming shelf.
WARNING!
Allowing water to drip into the machine can cause mechanical and electrical damage.
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INSTALLATION AND START UP
Electrical connection checklist
DANGER!
If the mains cable or plug is damaged, it must be replaced by the manufacturer, its service agent or similarly qualied persons in order to avoid a hazard.
1. The machine should only be connected to the power supply by qualified personnel. The following safety instructions should be obeyed at all times.
2. Ensure that the electrical requirements stated on the TECHNICAL SPECIFICATIONS and on the ratings plate located under the drip tray inside the machine match the specifications of the power supply.
3. Ensure that the domestic electrical supply where the machine is being installed is rated for and able to provide the power required by the machine. Insufficient power supply, wiring, grounding, or insulation can result in overheating and possibility of fire.
4. The coffee machine must be connected to an earth grounded electrical outlet that complies with the regulations in force in the country of installation.
5. Ensure that a circuit breaker engineered for the power consumption of the machine is installed to protect the electrical supply, as specified on the ratings plate located under the drip tray.
6. Never connect the machine to the power supply via extension cords, plug adapters, or shared outlets.
Important:
The manufacturer will not be held liable for damage to persons, animals or property resulting from incorrect installation of the coffee machine.
380-400Vac 3Ph+N220-240Vac 1Ph+N
Brown
Blue
Grey
Black
NEUTRAL
PHASE
PHASE
PHASE
Yellow/Green
Supply cable
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INSTALLATION AND START UP
Power switch
Heating symbol
Steam knob
Initial starting procedure
Before using the machine be sure to:
1. Ensure the machine’s domestic water supply is opened at the tap.
2. Turn on the main power switch and wait a few minutes for the boiler to heat up.
3. Conrm that the heating icon is illuminated while the boiler is heating.
4. While the machine is heating up, run a drink cycle through each group to bleed air out of
the group boilers and to ensure they are working.
5. Open the steam knobs/taps to ensure they are working.
The machine is now ready to use.
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The portafilter set
Inserting the portafilter in the group
Installed correctly.
Portalter is not fully inserted.
Group gasket is worn out and needs to be replaced.
Filter basket locking spring
Filter basket
Portafilter spring slot
Double espresso portafilter and filter basket (14g)
Single espresso portafilter and filter basket (7g)
Align the portafilter's two flanges with the two
slots in the group housing.
Insert the portafilter and rotate it
counterclockwise until the handle is approximately perpendicular to the face of the coffee machine.
OPERATION
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2. Fill the lter basket with
espresso-grind coffee (approx. 7g for single or 14g for a double espresso).
1. Unlock and remove the portafilter from the group head.
Espresso brewing - Standard Mode
5. Place the cup(s) under the portafilter.
6. Select the desired option from the drink button to begin brewing.
WARNING!
Never try to open the portalter while the machine is in operation! The pressurised hot water could cause scalding or serious injury. After dispensing has nished, wait at least 3 seconds before removing the portalter.
OPERATION
4. Insert the filled portafilter into the group head and lock it into the correct position.
3. Compact the coffee.
Pro Tip:
When not in use store the portalter inserted in the group to keep it warm. This is important to maintain optimal brewing temperature while the espresso is dispensing.
A
Note:
In Standard Mode, brewing begins as start as soon as the drink button is pressed.
i
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2. Fill the lter basket with
espresso-grind coffee (approx. 7g for single or 14g for a double espresso).
1. Unlock and remove the
portafilter from the group head.
Espresso brewing - Barista mode
5. Place the cup(s) under the portafilter.
6. Select the desired option from the drink buttons (A). Then press the Start button (B) to begin brewing.
WARNING!
Never try to open the portalter while the machine is in operation! The pressurised hot water could cause scalding or serious injury. After dispensing has nished, wait at least 3 seconds before removing the portalter.
OPERATION
4. Insert the filled portafilter into the group head and lock it into the correct position.
3. Compact the coffee.
Pro Tip:
When not in use store the portalter inserted in the group to keep it warm. This is important to maintain optimal brewing temperature while the espresso is dispensing.
Pro Tip:
After brewing nishes empty the portalter of used coffee and place it back in the group. Then press the drink button again for a quick two second rinse/ush.
A
B
Note:
In Barista Mode, brewing start as soon as the Start button is pressed.
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Steaming and frothing milk
OPERATION
4. After steaming/frothing is finished, position the steam wand over the drip tray and open the steam knob/handle again for a few seconds to purge any milk remaining in the wand. Then wipe down the outside of the steam wand with a damp cloth to prevent nozzle blockage and to keep it clean.
WARNING!
Do not remove the pitcher or allow the steam wand to extend out of the milk while steaming/frothing, it may cause serious burns and injuries.
1. Place the steam wand over the drip tray and open the steam knob/handle for a few seconds to allow condensed water to be ejected. Close the steam knob/handle when only steam is coming out.
3. Once the milk reaches the desired temperature, close the knob/handle and wait for the steaming to stop, then remove the pitcher.
Close
Open
2. Immerse the steam wand into the milk, making sure the wand tip is
submerged. Open the steam knob/handle again to begin steaming
or frothing the milk. Always keep the tip of the steam wand submerged in the milk while steaming!
Steaming
Frothing
Flush
Flush
Page 25
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25
Steaming milk with the SmartSteam
OPERATION
1. Aim the SmartSteam wand down towards the drip tray and tip the handle up to flush the steamer and eject any condensed water inside the system. If you have used your “SmarSteam”
system after a long period of inactivity it’s recommended to do a long ushing (6 to 10s) before frothing.
2. Place the milk pitcher on the drip tray with the
SmartSteam wand immersed into the milk. Start
the SmartSteam by tipping the handle down. It will stop automatically when the programmed temperature is reached.
Flush
Start
WARNING!
Do not remove the pitcher or allow the steam wand to extend out of the milk while steaming, it may cause serious burns and injuries.
3. When the steaming is nished, remove the milk
pitcher. Then aim the SmartSteam wand down towards the drip tray and tip the handle up to flush the steamer and eject any milk that may be in the steam tip. Afterward, wipe down the outside of the SmartSteam wand and with a damp cloth to prevent nozzle blockage and to keep everything clean.
Flush
Pro Tip:
If you don’t nd your wished foam you can play with settings “pump speed” and “SmartSteam offset”. For a more liquid : reduce pump speed and/or increase “SmartSteam offset”. For thicker foam: increase pump speed and/or decrease “SmartSteam offset”
Note:
SmartSteam optional includes 2 different nozzles. Baristas and Turbo. Default settings are according to “Barista” nozzle (much slower but supreme quality). For using the turbo nozzle you need to modify settings to 65% pump speed and 0-5ºC offset.
i
Page 26
DIAMANT Pro
26
Dispensing hot water
OPERATION
WARNING!
Never place hands and ngers directly under the hot water outlet during dispensing to avoid scalding or serious burns.
1. Place a pitcher (or other heat resistant vessel) under the hot water outlet.
2. Open the tap or press the desired hot water button to begin dispensing.
3. Hot water dispensing will stop automatically after the programmed dispensing time is reached, or press the button again to stop it manually any time before it finishes.
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DIAMANT Pro
27
Cleaning reminders
Daily cleaning
Weekly cleaning
CLEANING AND CARE
• To keep the machine looking and working like new, always follow all the cleaning and care instructions provided in this manual.
• For safety always turn the machine off at the main power switch when cleaning the exterior surfaces.
• All exterior surfaces should be cleaned with a damp, lint-free cloth that will not scratch the machine, glass surfaces can be cleaned with a streak-free glass cleaner and a dry cloth.
• Do not use aggressive cleaning detergents, solvents or degreasers. These may damage the plastic and rubber parts, and will leave unwanted residue.
At the end of each working day be sure to:
1. Position the steam wand over the drip tray and open the steam lever for one minute to fully flush the wand. Repeat for each steam wand.
2. Place a container under the water outlet and activate the hot water dispensing for a total of 20 seconds to fully flush the tap.
3. Run the Daily flushing cycle for each brewing group. See Daily flushing section for details.
4. Clean the external surfaces of the machine, paying special attention to the glass and stainless steel parts to remove any coffee residue and smudges and fingerprints.
Once per week be sure to:
1. Clean the drain cup by slowly pouring one liter of warm water into it to dissolve and remove any build-up of coffee residue that often accumulates inside the drain cup and tube.
2. Clean the dip tray and the stainless steel insert grid under running water with a brush.
3. Clean the steam wand and the water tap. Be sure that the nozzles are not clogged or partially blocked with milk or other residue. If it’s necessary to remove them for cleaning, be careful not to deform or damage any of the components during removal.
4. Run the Weekly cleaning for each brewing group. See Weekly cleaning with espresso machine detergent section for details.
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28
CLEANING AND CARE
Daily flushing
WARNING!
DO NOT OPEN THE GROUP OR REMOVE THE PORTAFILTER UNTIL THE CLEANING HAS FINISHED! THIS WILL RELEASE STEAM AND HOT WATER WHICH COULD RESULT IN BURNS.
Pro Tip:
Run the ushing cycle for each group at the end of each day to prevent coffee residue drying and building up inside the brewing groups.
1. Remove the lter basket and place the blind lter in the portalter.
2. Enter the User Programming and select the Auto Cleaning cycle on the touchscreen. Rinsing will start and lasts about one minute.
3. After rinsing, remove the blind lter and store it in a safe place for the next usage. Reinstall the lter basket in the portalter.
SETTINGS MENU
Profiles menu
ENTER PASSWORD SCREENMAIN DISPLAY
10:05
Friday, 24 March
NAME / Alarm
User
Settings
Technician
Settings
Factory
Settings
10:05
Friday, 24 March
SETTINGS
5
AUTO
Page 29
DIAMANT Pro
29
WARNING!
Do not open the group or remove the portalter until the cleaning has nished! This will release steam and hot water which could result in burns.
CLEANING AND CARE
Weekly cleaning with espresso machine detergent
Pro Tip:
Run the cleaning cycle for each group at the end of each week to thoroughly clean the group head, shower plate and portalter to ensure great coffee taste.
3. Enter the User Programming and select the Auto
Cleaning cycle on the touchscreen. Automatic cleaning will start and lasts about one minute.
Professional espresso cleaning detergent Part no: 1104162
2. Add 7-10g of espresso machine detergent to the portalter, then lock the portalter into the brewing group.
4. After cleaning, with detergent, the group needs to be ushed. So run the Auto Cleaning cycle
two more times to ush out any remaining
detergent. Repeat for each group. After cleaning, remove the blind lter and store it in a safe place for the next usage. Reinstall the lter basket in the portalter.
1. Remove the lter basket and place the blind lter in the portalter.
SETTINGS MENU
Profiles menu
ENTER PASSWORD SCREENMAIN DISPLAY
10:05
Friday, 24 March
NAME / Alarm
User
Settings
Technician
Settings
Factory
Settings
10:05
Friday, 24 March
SETTINGS
5
AUTO
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DIAMANT Pro
30
USER PROGRAMMING
Entering and exiting the user programming menu
To enter the user programming menu simply press the Barista button:
SETTINGS MENU
Profiles menu
10:05
Friday, 24 March
NAME / Alarm
User
Settings
Technician
Settings
Factory
Settings
10:05
Friday, 24 March
DIAMANT
118
AUTO
Access Barista Menu Functions
User programming menu features
The machine is equipped with a programmable touchscreen interface that allows users to set or adjust the following features and parameters:
Program dose settings for each brewing button.
• Adjust steam and group boiler temperatures.
• Adjust preinfusion settings.
• Group overuse alert settings.
• Clock settings (adjust time and date).
• Check group counters (volume of water cycled, service intervals, and number of coffees
dispensed, etc.).
ECO settings (activate and deactivate energy saving mode).
Run automatic cleaning.
• Adjust SmartSteam settings.
• Turn cup warmer on/off.
• Power off/on (without using the main switch).
• Return to user/barista menu.
SETTINGS MENU
Profiles menu
ENTER PASSWORD SCREENMAIN DISPLAY
10:05
Friday, 24 March
NAME / Alarm
User
Settings
Technician
Settings
Factory
Settings
10:05
Friday, 24 March
SETTINGS
5
AUTO
10:05
Friday, 24 March
OFF SCREEN
OFF
10:05
Friday, 24 March
DIAMANT
118
ml
DOSE GR1 COUNTERS GR.1
K1 80 K2 110 K3 140 K4 10
K1 00000
K2 00000
K3 00000
K4 00000
K5 00000
RESET
Dose
Programming
Group
Overuse
Temperature
Adjustment
Date & Time
Settings
Preinfusion
Settings
Group
Counters
Power
On / Off
Power
On / Off
Exit Programming
Exit Programming
ECO
Mode
SmartSteam
Settings
Group Cleaning
Cup Warmer
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31
USER PROGRAMMING
Dose programming Coffee
Use the following steps to program the espresso brew dosages for each drink button (each button can be programmed for a different dosing volume if desired):
1. Press the Dose Programming button to enter the programming menu.
2. Select the group to be programmed.
3. The key selected to be programmed will be highlighted in orange. Use the ▲/▼ arrows to adjust the dose volume. Use the to conrm the new dosage, then use the arrow to proceed the next group or the X to exit.
Note:
The factory default brewing dose volumes are as follows:
Coffee Key 1: 80ml, Single espresso Coffee Key 2: 110ml, Lungo espresso Coffee Key 3: 140ml, Double espresso Coffee Key 4: 10ml, Quick ush Start / Continuous Key: unmetered, continuous ow
For safety and water conservation, all brewing settings have a maximum dispensing time of 5 minutes.
i
SETTINGS MENU
Profiles menu
ENTER PASSWORD SCREEN
10:05
Friday, 24 March
NAME / Alarm
User
Settings
Technician
Settings
Factory
Settings
10:05
Friday, 24 March
SETTINGS
5
Brewing screen BARISTA MENU BREWING DISPLAY DOSE MENU PREINFUSION MENU PREINFUSION MENU
96.5 96.5 96.5
23.5 18.5 10.5
120.0 ml 90.0 ml 70.0 ml
AUTO
1 2
3
2 31
AUTO AUTO AUTO
1
1->2 1->2
2 3
SETTINGS MENU
Profiles menu
ENTER PASSWORD SCREENMAIN DISPLAY
10:05
Friday, 24 March
NAME / Alarm
User
Settings
Technician
Settings
Factory
Settings
10:05
Friday, 24 March
SETTINGS
5
10:05
Friday, 24 March
DIAMANT
118
AUTO
ml
DOSE GR1
COUNTERS GR.1
K1 80 K2 110 K3 140 K4 10
K1 00000
K2 00000
K3 00000
K4 00000
K5 00000
RESET
Dose programming Tea
Use the following steps to program the espresso brew dosages for each hot water dispensing button (each button can be programmed for a different dosing time if desired):
1. Press the Dose Programming button to enter the programming menu.
2. Select the Tea key. 3. The key selected to be programmed will be highlighted in orange. Use the ▲/▼ arrows to adjust the dose volume. Use the to conrm the new dosage, then use the arrow to proceed the next group or the X to exit.
Note:
The factory default hot water dispensing time are as follows:
Key 1: 8s
Key 2: 6s
i
SETTINGS MENU
Profiles menu
ENTER PASSWORD SCREEN
10:05
Friday, 24 March
NAME / Alarm
User
Settings
Technician
Settings
Factory
Settings
10:05
Friday, 24 March
SETTINGS
5
Brewing screen BARISTA MENU BREWING DISPLAY DOSE MENU PREINFUSION MENU PREINFUSION MENU
96.5 96.5 96.5
23.5 18.5 10.5
120.0 ml 90.0 ml 70.0 ml
AUTO
1 2
3
2 31
AUTO AUTO AUTO
1
1->2 1->2
2 3
S
Tea dose settings
K1 8 K2 6
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DIAMANT Pro
32
USER PROGRAMMING
3. Use the ▲/▼ arrows to
adjust the temperature setting. Then use the
to conrm the new temperature. Use the X to exit.
1. Press the Temperature Adjustment button to enter the programming menu.
2. Use the </> arrows to
scroll to the boiler to be programmed.
SETTINGS MENU
Profiles menu
ENTER PASSWORD SCREENMAIN DISPLAY
10:05
Friday, 24 March
NAME / Alarm
User
Settings
Technician
Settings
Factory
Settings
10:05
Friday, 24 March
SETTINGS
5
Brewing screen BARISTA MENU BREWING DISPLAY DOSE MENU PREINFUSION MENU PREINFUSION MENU
96.5 96.5 96.5
23.5 18.5 10.5
120.0 ml 90.0 ml 70.0 ml
AUTO
Temperature adjustment
Use the following steps to program to adjust the main steam boiler and individual group boiler temperatures individually to offer customized brewing and milk steaming/frothing:
Pro Tip:
Depending on the types/proles of coffee typically brewed, it may be useful to set each group at a different temperature to extract the very best avour from each espresso.
TEMP GR1 BOILER
96 C
TEMP GR1 BOILER
96 C
Dose programming (Coffee & Tea) using the touchpad
COFFEE DOSING:
This section explains how to program the doses dispensed automatically by the drink buttons:
1. Keep the continuous button pressed over 8 seconds, all the lights in the keypad will light up and continuous button will ash.
2. Within 30 seconds press any coffee selection that you want to reprogram. Notice that all the lights will turn off except the selection you made and the continuous button.
3. The group begins to dispense espresso, when the desired volume of espresso is reached, press the selection button that is light up to stop dispensing, this volume will now be stored as default.
4. Repeat this process with all the selections that needs to be reprogrammed. In case you only want to reprogram one of the selections, acts as previously described and only
reprogram one selection. The other selections will keep the existing settings.
HOT WATER DOSING:
This section explains how to program the doses dispensed automatically by the drink buttons:
1. Keep the continuous button pressed over 8 seconds, all the lights in the keypad will light up and continuous button will ash.
2. Within 30 seconds press any hot water selection that you want to reprogram.
3. Press the hot water selection button again to stop dispensing, this volume will now be stored as default.
4. Repeat this process with all the selections that needs to be reprogrammed.
Note:
Programming any of the options on the left-hand drink buttons (when viewing the machine from the front) automatically sets the dispensing volumes on all of the other drink buttons. This only applies to the left-hand drink buttons. Programming other drink buttons only modies the option selected.
i
Important:
Use a porta-lter lled with fresh coffee for every new dose you program.
Page 33
DIAMANT Pro
33
TIME TO ECO
BOILER
12 h
TIME TO ECO
BOILER
12 h
Preinfusion settings
Use the following steps to to adjust the preinfusion settings:
1. Press the Preinfusion button to enter the programming menu.
2. Select the group you want to dene the time (sec). You can also copy you rst selection to the other groups by pressing
SETTINGS MENU
Profiles menu
ENTER PASSWORD SCREENMAIN DISPLAY
10:05
Friday, 24 March
NAME / Alarm
User
Settings
Technician
Settings
Factory
Settings
10:05
Friday, 24 March
SETTINGS
5
Brewing screen BARISTA MENU BREWING DISPLAY DOSE MENU PREINFUSION MENU PREINFUSION MENU
96.5 96.5 96.5
23.5 18.5 10.5
120.0 ml 90.0 ml 70.0 ml
AUTO
ECO mode
Pro Tip:
ECO mode reduces the steam and group boiler temperatures to 60ºC. This function is recommended during low usage times during the work day since it will reduce energy usage but still allows the machine to heat back up to normal operating temperature with just a few minutes when needed.
Use the following steps to adjust the ECO settings:
1. Press the ECO Mode button to enter the programming menu.
SETTINGS MENU
Profiles menu
ENTER PASSWORD SCREENMAIN DISPLAY
10:05
Friday, 24 March
NAME / Alarm
User
Settings
Technician
Settings
Factory
Settings
10:05
Friday, 24 March
SETTINGS
5
Brewing screen BARISTA MENU BREWING DISPLAY DOSE MENU PREINFUSION MENU PREINFUSION MENU
96.5 96.5 96.5
23.5 18.5 10.5
120.0 ml 90.0 ml 70.0 ml
AUTO
Pro Tip:
Preinfusion is a useful feature for many roasts of coffee that need just a little more time to “develop” during brewing. Preinfusion moistens the espresso in the portalter for about one second, then releases pressure for two seconds before begging the normal brew. To decide if preinfusion is best for your specic coffee roast, it is recommended to do a taste comparison with and without preinfusion, then set up your machine according to what tastes best to you.
USER PROGRAMMING
3. Use the ▲/▼ arrows to
adjust the time setting. Then use the to conrm the new time. Use the X to exit.
3. Use the ▲/▼ arrows to
adjust the time setting. Then use the to conrm the new time. Use the X to exit.
2. Use the </> arrows to
scroll to the boiler to be programmed.
Page 34
DIAMANT Pro
34
USER PROGRAMMING
Group overuse
Use the following steps to program the group overuse settings:
1. Press the Group Overuse button to enter the programming menu.
10:05
Friday, 24 March
OFF SCREEN
SETTINGS MENU
Profiles menu
OFF
10:05
Friday, 24 March
NAME / Alarm
User
Settings
Technician
Settings
Factory
Settings
10:05
Friday, 24 March
DIAMANT
118
AUTO
ml
DOSE GR1 COUNTERS GR.1
K1 80 K2 110 K3 140 K4 10
K1 00000
K2 00000
K3 00000
K4 00000
K5 00000
RESET
Alarms settings:
CLEAN OVERDUE TRIGGER:
Trigger to release the “CLEAN OVERDUE WARNING”, in which the machine noties the user that there hasn’t been a proper group cleaning in “x group” in the last 4 to 72h (depends on the parameter specied). Referred to “group cleaning” NOT the SmartSteam.
GROUP OVER USE TRIGGER:
Trigger of the “GROUP OVER USE “ alarm in which when it reaches the parameter “MIN COFFEES GR.OVER USE” then it adds all total counters for all groups. If one of the groups is used 1 to 3 times the total counter, then “GROUP OVER USE” alarm is triggered.
MIN COFFEE GROUP MINIMUM:
Minimum number of coffees to dene the group overuse (500)
Group cleaning
Important:
When using this function to perform the weekly cleaning with espresso machine detergent no water will ow from the group when the portalter with blind lter is installed, however hot water will still ow from the other groups, so the cleaning with detergent must be repeated separately for each group. It is important to perform two or three more clearings without detergent afterward for each group to ensure all detergent has been ushed out of the group.
WARNING!
THE CLEANING WATER IS VERY HOT! DO NOT PLACE FINGERS OR HANDS UNDER THE GROUP, OPEN THE GROUP OR REMOVE THE PORTAFILTER UNTIL THE CLEANING CYCLE HAS FINISHED TO AVOID SCALDING OR BURNS! WAIT 3-4 SECONDS AFTER DISPENSING HAS FINISHED BEFORE REMOVING THE PORTAFILTER TO ALLOW PRESSURE TO RELEASE.
Pro Tip:
Optionally, as a time saving step,weekly cleaning with detergent can be done on all groups simultaneously if extra blind lters are purchased for use with the extra groups. Ask your distributor about purchasing extra blind lters if desired.
Use the following steps to activate the automatic group cleaning cycle for the brewing groups:
1. Press the Group Cleaning button to enter the programming menu.
2. Select the group to be cleaned, or select the brush button to clean all groups simultaneously. Use the X to exit.
Note:
Automatic group cleaning with detergent takes approximately four minutes.
i
SETTINGS MENU
Profiles menu
ENTER PASSWORD SCREENMAIN DISPLAY
10:05
Friday, 24 March
NAME / Alarm
User
Settings
Technician
Settings
Factory
Settings
10:05
Friday, 24 March
SETTINGS
5
Brewing screen BARISTA MENU BREWING DISPLAY DOSE MENU PREINFUSION MENU PREINFUSION MENU
96.5 96.5 96.5
23.5 18.5 10.5
120.0 ml 90.0 ml 70.0 ml
AUTO
2 31
AUTO AUTO AUTO
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DIAMANT Pro
35
Date and time settings and auto on/off functions
Pro Tip:
The Auto On/Off function is useful for programming the machine to be warmed up and ready before the rst barista arrives at the start of each day, and saves a lot of energy by making sure the machine is shut down automatically at the end of each day.
1. Press the Dose Programming button to enter the programming menu.
10:05
Friday, 24 March
OFF SCREEN
SETTINGS MENU
Profiles menu
OFF
10:05
Friday, 24 March
NAME / Alarm
User
Settings
Technician
Settings
Factory
Settings
10:05
Friday, 24 March
DIAMANT
118
AUTO
ml
DOSE GR1 COUNTERS GR.1
K1 80 K2 110 K3 140 K4 10
K1 00000
K2 00000
K3 00000
K4 00000
K5 00000
RESET
Use the following steps to program the clock and calendar settings and program the daily automatic on/ off functions:
USER PROGRAMMING
Group counters
Pro Tip:
The counters can be useful for calculating the number of coffees dispensed over a day, week or month, which is helpful in calculating business expenses, when machine service is needed, and other important machine related information.
1. Press the Counters button to enter the programming menu.
2. Use the </> arrows to scroll
to the group to be viewed. Press RESET to reset the counters to zero, or X to exit.
10:05
Friday, 24 March
OFF SCREEN
SETTINGS MENU
Profiles menu
OFF
10:05
Friday, 24 March
NAME / Alarm
User
Settings
Technician
Settings
Factory
Settings
10:05
Friday, 24 March
DIAMANT
118
AUTO
ml
DOSE GR1 COUNTERS GR.1
K1 80 K2 110 K3 140 K4 10
K1 00000
K2 00000
K3 00000
K4 00000
K5 00000
RESET
SETTINGS MENU
Profiles menu
ENTER PASSWORD SCREENMAIN DISPLAY
10:05
Friday, 24 March
NAME / Alarm
User
Settings
Technician
Settings
Factory
Settings
10:05
Friday, 24 March
SETTINGS
5
Brewing screen BARISTA MENU BREWING DISPLAY DOSE MENU PREINFUSION MENU PREINFUSION MENU
96.5 96.5 96.5
23.5 18.5 10.5
120.0 ml 90.0 ml 70.0 ml
AUTO
COUNTERS GR.1
K1 00000
K2 00000
K3 00000
K4 00000
K5 00000
RESET
Use the following steps to view the group dispensing counters:
Page 36
DIAMANT Pro
36
USER PROGRAMMING
Cup warmer
1. Press the Cup Warmer button to enter the programming menu and adjust the temperature you want your cups to be warmed up between: Low, Mid or High
10:05
Friday, 24 March
OFF SCREEN
SETTINGS MENU
Profiles menu
OFF
10:05
Friday, 24 March
NAME / Alarm
User
Settings
Technician
Settings
Factory
Settings
10:05
Friday, 24 March
DIAMANT
118
AUTO
ml
DOSE GR1 COUNTERS GR.1
K1 80 K2 110 K3 140 K4 10
K1 00000
K2 00000
K3 00000
K4 00000
K5 00000
RESET
Use the following steps to program the cup warmer settings:
SmartSteam
1. Press the SmartSteam button to enter the programming menu.
2. Scroll using the arrows to enter to the following and adjust the following parameters:
10:05
Friday, 24 March
OFF SCREEN
SETTINGS MENU
Profiles menu
OFF
10:05
Friday, 24 March
NAME / Alarm
User
Settings
Technician
Settings
Factory
Settings
10:05
Friday, 24 March
DIAMANT
118
AUTO
ml
DOSE GR1 COUNTERS GR.1
K1 80 K2 110 K3 140 K4 10
K1 00000
K2 00000
K3 00000
K4 00000
K5 00000
RESET
Use the following steps to program the SmartSteam settings:
SMART STEAM TEMP
65 C
SMARTSTEAM TEMPERATURE:
Temperature that the smart steam wand needs to reach before closing steam valve
FLUSH TIME:
Trigger to release auto-cleaning. If the steam wand hasn’t been used in the last 5-30 min (as chosen), and the steam wand is in home position, it will start the auto-cleaning cycle. If not the “CLEANING OVERDUE” alarm will be triggered.
SET AUTO FLUSH TIMER:
Time in which the steam valve (not pump) will open to perform auto-cleaning.
SET PUMP SPEED:
Speed that the peristaltic pump will be using, based in %PWM regulation.
SMARTSTEAM TEMP OFFSET:
Parameter to stablish difference between peristaltic pump and steam valve. Peristaltic pump will stop at TSET-ST.OFFSET.
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DIAMANT Pro
37
MACHINE ALERTS
Display messages and alarms
To alert users that routine service of the machine is due or against a situation that could possibly cause damage to the machine, Diamant Pro has the following alerts programmed into its software:
10:05
Friday, 24 March
Group cleaning overdue
118
10:05
Friday, 24 March
DIAMANT
118
Note:
If one alarm is active, the warning icon ( ) will be shown in the main display apart from the alarm in the ‘Name’ led.
If you press on the EXPOBAR logo area ( ) on the main display, you will enter the alarm list where you can see the alarms enabled (in case there are more than one at the same time).
i
Alarm description
Alarms related with grinding
Alarm Description
GRX: Too ne
When the owmeter is measuring less than ‘ne grinding’ setting, this alarm will be released.
GRX: Too coarse
When the owmeter is measuring less than ‘coarse grinding’ setting, this alarm will be released.
GRX: Flowmeter
blocked
When the owmeter is measuring 0ml for too long.
Alarms related with boiler filling
Alarm Description
Filling timeout
If the steam boiler has been lling water for more than 180s, the
pump will stop and the display will show the alarm and the level icon
( ) will turn to orange.
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DIAMANT Pro
38
MACHINE ALERTS
Alarms related with SmartSteam functionality
Alarm Description
Cooler temp
recommended
If the SmartSteam temperature probe detects that the milk in the jug is above 10ºC the warning will appear and the steaming cycle will not start until cold milk is used. Using warm milk is a food-safety risk and warm milk will not produce high quality foam.
SmartSteam clean due
If the programmed cleaning interval time for the SmartSteam (set at ve minutes by default) expires without the barista activating the cleaning cycle manually, the barista must return the SmartSteam to the down position. Then, 30 seconds later the machine will display Steamer cleaning and start the cleaning pulses to ush the steamer.
Flush short, ush again
If the barista attempts at manual flush of the SmartSteam but does not complete the full required flushing time as defined in the programming, a warning will be displayed and the flushing must be run again.
Alarms related with Group use
Alarm Description
Group cleaning overdue
If the programmed daily cleaning interval time (set at 24 hours from last cleaning by default) expires without the barista activating the cleaning cycle manually, the warning will appear and will remain on screen until the cleaning is completed.
Group over-use warning
Alarm to notice user that one of the groups is being used excessively comparing to the others. When the total counter (meaning all keys in all groups) reach the "Group overuse minimum" parameter, it will see if one group is being used 1 to 3 times the rest of groups installed.
Alarms related with Maintenance
Alarm Description
Water filter alarm
When the litres counter reaches 90% of ‘Water lter’ setting, this alarm will be released.
Maintenance alarm
When the services counter reaches the ‘Service cycles’ setting, this alarm will be released.
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DIAMANT Pro
39
MACHINE ALERTS
Alarms related with sensors malfunction
Alarm Description
Steam boiler sensor
(AL1)
Warn the user the temperature sensor for steam boiler is in short­circuit.
Steam boiler sensor
(AL2)
Warn the user the temperature sensor for steam boiler is not connected or is not working properly.
Gr.X: Coffee boiler
sensor (AL1)
Warn the user the temperature sensor for GrX coffee boiler is in short-circuit.
Gr.X: Coffee boiler
sensor (AL2)
Warn the user the temperature sensor for GrX coffee boiler is not connected or is not working properly.
SmartSteam sensor
(AL1)
Warn the user the temperature sensor for SmartSteam steam wand is in short-circuit.
SmartSteam sensor
(AL2)
Warn the user the temperature sensor for SmartSteam steam wand is not connected or is not working properly.
Cup warmer sensor
(AL1)
Warn the user the temperature sensor for cup warmer is in short­circuit. Don’t connect heating element while alarm is activated.
Cup warmer sensor
(AL2)
Warn the user the temperature sensor for cup warmer is not connected or is not working properly.
Page 40
DIAMANT Pro
40
TROUBLESHOOTING
Problem Possible cause Solution
The machine does not start up
when turned on
The plug is not correctly inserted into the power socket
Check that the plug is correctly inserted and that the power socket is operational.
The circuit breaker and/or differential are disconnected.
Check that they are connected.
The cable and/or plug are damaged.
Call service personnel to replace them.
The steam wand does not
dispense steam
The steam wand is clogged with dried milk.
Clean the wand and, if necessary, remove the nozzle and unclog it using a pin or needle.
Water is found underneath
the machine
The drain tube is blocked with used grounds/rubbish or is pulled off the drain cup.
Clean the drainage tube.
Machine faults
Problem Possible cause Solution
Coffee dispensing
temperature is too cold:
Heat-exchanger outlet pipes are clogged with limescale.
Turn of the machine at the switch and contact a technician to make needed repairs.
Brewing groups do not
dispensing water:
Water system is clogged with limescale.
Turn of the machine at the switch and contact a technician to make needed repairs.
Limescale faults
Problem Possible cause Solution
Coffee dispensing is too fast: The coffee grind is too coarse.
Switch to a ner grind of espresso.
Coffee dispensing is too slow: The coffee grind is too ne.
Switch to a coarser grind of espresso.
Brewing faults
Page 41
DIAMANT Pro
41
SERVICE INFORMATION
Notes:
Page 42
Page 43
Page 44
Your Dealer
FOR SERVICE
Please contact your dealer
www.creminternational.com
For the warranty to be valid the conditions for maintenance must have been followed according to our instructions, proper precaution has been made and warranty claim been issued without delay.
The affected equipment may not be used during awaiting service if there is any risk that the damage or defect would worsen.
The warranty will not cover consumption supplies such as glassware, normal maintenance such as cleaning of filters, contaminations in water, lime, incorrect voltages, pressure or adjustment of water amounts.
The warranty will not cover damages of defects caused by incorrect handling and operation of the appliance.
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