This publication, including all photographs, illustrations and
software, is protected under international copyright laws, with all
rights reserved. No
part of this manual may be reproduced, copied, translated or
transmitted in any form or by any means without the prior written
consent from EXOR International S.p.A.
Disclaimer
The information in this document is subject to change without prior notice
and
does not represent commitment from EXOR International S.p.A. However,
users may update their knowledge of any product in use by
constantly checking its manual posted on our website: http://
exorint.com. EXOR shall not be liable for direct, indirect, special,
incidental, or consequential damages arising out of the use of any
product, nor for any infringements upon the rights of third parties, which
may result from such use. Any implied warranties of merchantability
or fitness for any particular purpose is also disclaimed.
Acknowledgements
eCC3800E, eCC3800E2, eCC3800P2, eCC3800P2E, eCC3800EH110 and eCC3800R are trademarks of EXOR International S.p.A.
All other product names mentioned herein are registered
trademarks of their respective owners.
Regulatory Compliance Statements
This section describes how to keep the system CE compliant.
Declaration of Conformity
CE
The product(s) described in this manual complies with all applicable
European Union (CE) directives if it has a CE marking. For computer systems to
remain CE compliant, only CE-compliant parts may be used. Maintaining CE
compliance also requires proper cable and cabling techniques.
iv
eCC3800 Series User Manual
Preface
RoHS Compliance
EXOR RoHS Environmental Policy and Status
Update
EXOR is a global citizen for building the digital
infrastructure. W
products and services, which are compliant with
European Union RoHS (Restriction on Use of Hazardous Substance in
Electronic Equipment) directive 2011/65/EU, to be your trusted green
partner and to protect our environment.
RoHS restricts the use of Lead (Pb) < 0.1% or 1,000ppm, Mercury (Hg) < 0.1%
or 1,000ppm, Cadmium (Cd) < 0.01% or 100ppm, Hexavalent Chromium
(Cr6+) < 0.1% or 1,000ppm, Polybrominated biphenyls (PBB) < 0.1% or
1,000ppm, and Polybrominated diphenyl Ethers (PBDE) < 0.1% or 1,000ppm.
Please refer to you reseller for warranty conditions and RMA
Warnings
Read and adhere to all warnings, cautions, and notices in this guide and
the documentation supplied with the chassis, power supply, and accessory
modules. If the instructions for the chassis and power supply are inconsistent
with these instructions or the instructions for accessory modules, contact
the supplier to find out how you can ensure that your computer meets
safety and regulatory requirements.
Cautions
Electrostatic discharge (ESD) can damage system components. Do the
described procedures only at an ESD workstation. If no such station is
available, you can provide some ESD protection by wearing an antistatic
wrist strap and attaching it to a metal part of the computer chassis.
Before installing and using the device, note the following precautions:
▪ Read all instructions carefully.
▪ Do not place the unit on an unstable surface, cart, or stand.
▪ Follow all warnings and cautions in this manual.
▪ When replacing parts, ensure that your service technician uses parts
specified by the manufacturer.
▪ Avoid using the system near water, in direct sunlight, or near a heating
device.
▪ The load of the system unit does not solely rely for support from the
rackmounts located on the sides. Firm support from the bottom is highly
necessary in order to provide balance stability.
▪ The computer is provided with a battery-powered real-time clock circuit.
There is a danger of explosion if battery is incorrectly replaced. Replace
only with the same or equivalent type recommended by the manufacturer.
Discard used batteries according to the manufacturer’s instructions.
Danger of explosion if battery is incorrectly replaced.
CAUTION!CAUTION!
Replace with the same or equivalent type recommended by
the manufacturer. Discard used batteries according to the
manufacturer’s instructions.
Installation Recommendations
you have a stable, clean working environment. Dust and dirt can get
Ensure
into components and cause a malfunction. Use containers to keep small
components separated.
Adequate lighting and proper tools can prevent you from accidentally
damaging the internal components. Most of the procedures that follow
require only a few simple tools, including the following:
▪ A Philips screwdriver
▪ A flat-tipped screwdriver
▪ A grounding strap
▪ An anti-static pad
Using your fingers can disconnect most of the connections. It is recommended
that you do not use needle-nose pliers to disconnect connections as these
can damage the soft metal or plastic parts of the connectors.
3. Disconnect this equipment from any AC outlet before cleaning. Use a
damp cloth. Do not use liquid or spray detergents for cleaning.
4. For plug-in equipment, the power outlet socket must be located near the
equipment and must be easily accessible.
5. Keep this equipment away from humidity.
6. Put this equipment on a stable surface during installation. Dropping it or
letting it fall may cause damage.
7. The openings on the enclosure are for air convection to protect the
equipment from overheating. DO NOT COVER THE OPENINGS.
8. Make sure the voltage of the power source is correct before connecting
the equipment to the power outlet.
9. Place the power cord in a way so that people will not step on it. Do not
place anything on top of the power cord. Use a power cord that has been
approved for use with the product and that it matches the voltage and
current marked on the product’s electrical range label. The voltage and
current rating of the cord must be greater than the voltage and current
rating marked on the product.
10. All cautions and warnings on the equipment should be noted.
11. If the equipment is not used for a long time, disconnect it from the
power source to avoid damage by transient overvoltage.
12. Never pour any liquid into an opening. This may cause fire or electrical
shock.
13. Never open the equipment. For safety reasons, the equipment should be
opened only by qualified service personnel.
14. If one of the following situations arises, get the equipment checked by
service personnel:
a. The power cord or plug is damaged.
b. Liquid has penetrated into the equipment.
c. The equipment has been exposed to moisture.
d. The equipment does not work well, or you cannot get it to work
according to the user’s manual.
e. The equipment has been dropped and damaged.
f. The equipment has obvious signs of breakage.
15. Do not place heavy objects on the equipment.
16. The unit uses a three-wire ground cable which is equipped with a third
pin to ground the unit and prevent electric shock. Do not defeat the
purpose of this pin. If your outlet does not support this kind of plug,
contact your electrician to replace your obsolete outlet.
17. CAUTION: DANGER OF EXPLOSION IF BATTERY IS INCORRECTLY
REPLACED. REPLACE ONLY WITH THE SAME OR EQUIVALENT TYPE
RECOMMENDED BY THE MANUFACTURER. DISCARD USED BATTERIES
ACCORDING TO THE MANUFACTURER’S INSTRUCTIONS.
1. For the most updated information of EXOR products, visit (;25V
website at exorint.com.
2. For technical issues that require contacting our technical support team or
sales representative, please have the following information ready before
calling:
– Product name and serial number
– Detailed information of the peripheral devices
– Detailed information of the installed software (operating system,
version, application software, etc.)
– A complete description of the problem
– The exact wordings of the error messages
Warning!
1. Handling the unit: carry the unit with both hands and handle it with care.
2. Maintenance: to keep the unit clean, use only approved cleaning products
or clean with a dry cloth.
3. CompactFlash: Turn off the unit’s power before inserting or removing a
CompactFlash storage card.
Conventions Used in this Manual
Warning:
Information about certain situations, which if not observed,
can cause personal injury. This will prevent injury to yourself
when performing a task.
CAUTION!CAUTION!
Caution:
Information to avoid damaging components or losing data.
Note:
Provides additional information to complete a task easily.
Safety Warning: This equipment is intended for installation
in a Restricted Access Location only.
▪ Support 6th generation Intel® Core™ i7/i5/i3 LGA socket type embedded
processor
®
– Intel
– Intel
– Intel
– Intel
– Intel
Core™ i7-6700TE, Quad Core, 2.4GHz, 8M Cache
®
Core™ i5-6500TE, Quad Core, 2.3GHz, 6M Cache
®
Core™ i3-6100TE, Dual Core, 2.7GHz, 4M Cache
®
Pentium® Processor G4400TE 2.4GHz, 3M Cache
®
Celeron® Processor G3900TE 2.3GHz, 2M Cache
▪ Turbo-boost disabled by default
Main Memory
▪ 2 x DDR4 SO-DIMM sockets, support up to 16GB with un-buffered and
non-ECC
Display Option H&&((33(H&&
5
▪ Three Independent Display
– HDMI + DP + DVI-D
▪ Dual Independent Display
– HDMI + DP
– HDMI + DVI-D
– DP + DVI-D
H&&3800E-H110
▪ Two Independent Display
– HDMI + DVI-D
Front I/O Interface Status LEDs
H&&3800E/E2/P2/P2E & H&&3800R
▪ 3 x LAN active LEDs
▪ 2 x GPO status/COM1/2 TX/RX LEDs
▪ 1 x HDD access LED
H&&3800E-H110
▪ 2 x LAN active LEDs
▪ 2 x GPO status/COM1/2 TX/RX LEDs
▪ 1 x HDD access LED
Front I/O Interface
H&&3800E/E2/P2/P2E & H&&3800R
▪ 1 x ATX power on/off switch
▪ 1 x DP
▪ 1 x Line-out and 1 x Mic-in
▪ 2 x Antenna holes
▪ 1 x External M.2 socket
▪ 1 x SIM card holder
H&&3800E-H110
▪ 1 x ATX power on/off switch
▪ 2 x USB 2.0 ports (500mA per each)
▪ 1 x Line-out and 1 x Mic-in
▪ 2 x Antenna holes
▪ 1 x SIM card holder
Rear I/O Interface
H&&3800E/E2/P2/P2E & H&&3800R
▪ 2 x DB9 for COM1 & COM2
– COM1: RS232/422/485 auto flow control
– COM2: RS232/422/485 auto flow control
▪ 4 x USB 3.0 ports (900mA per each)
▪ 2 x USB 2.0 ports (500mA per each)
▪ 1 x DVI-D port
▪ 1 x HDMI port
▪ 3 x Intel® I210IT GbE LAN ports; support WoL, teaming and PXE
This chapter describes how to set the jumpers and connectors on the
eCC3800 series motherboard.
Before You Begin
▪ Ensure you have a stable, clean working environment. Dust and dirt can
get into components and cause a malfunction. Use containers to keep
small components separated.
▪ Adequate lighting and proper tools can prevent you from accidentally
damaging the internal components. Most of the procedures that follow
require only a few simple tools, including the following:
– A Philips screwdriver
– A flat-tipped screwdriver
– A set of jewelers screwdrivers
– A grounding strap
– An anti-static pad
▪ Using your fingers can disconnect most of the connections. It is
recommended that you do not use needle-nosed pliers to disconnect
connections as these can damage the soft metal or plastic parts of the
connectors.
▪ Before working on internal components, make sure that the power is off.
Ground yourself before touching any internal components, by touching
a metal object. Static electricity can damage many of the electronic
components. Humid environments tend to have less static electricity than
dry environments. A grounding strap is warranted whenever danger of
static electricity exists.
Precautions
Computer components and electronic circuit boards can be damaged by
discharges of static electricity. Working on computers that are still connected
to a power supply can be extremely dangerous.
Follow the guidelines below to avoid damage to your computer or yourself:
▪ Always disconnect the unit from the power outlet whenever you are
working inside the case.
▪ If possible, wear a grounded wrist strap when you are working inside the
computer case. Alternatively, discharge any static electricity by touching
the bare metal chassis of the unit case, or the bare metal body of any
other grounded appliance.
▪ Hold electronic circuit boards by the edges only. Do not touch the
components on the board unless it is necessary to do so. Don’t flex or
stress the circuit board.
▪ Leave all components inside the static-proof packaging that they shipped
with until they are ready for installation.
▪ Use correct screws and do not over tighten screws.
A jumper is the simplest kind of electric switch. It consists of two metal
pins and a cap. When setting the jumpers, ensure that the jumper caps are
placed on the correct pins. When the jumper cap is placed on both pins, the
jumper is short. If you remove the jumper cap, or place the jumper cap on
just one pin, the jumper is open.
Refer to the illustrations below for examples of what the 2-pin and 3-pin
jumpers look like when they are short (on) and open (off).