Exmark M216H, M216HSP, Metro 21 M216H, Metro 21 M216HSP Operator's Manual
For Exmark Mower Parts Call 606-678-9623 or 606-561-4983
M216H/ M216HSP
For Serial Nos.
370,000 & Higher
CONGRATULATIONS on the purchase of your new Exmark mower. This product has been carefully designed and manufactured to give
you a maximum amount of dependability and years of trouble--free operation. If additional information is needed, or should you require trained
mechanic service, contact your authorized Exmark equipment dealer or distributor. If you need to order replacement parts from your dealer,
always give the model number and serial number of your mower as well as the part number, description and quantity of the part needed.
The Serial No. plate is located on the top of the mower deck on the right hand corner of the machine. For ease of ordering and reference,
we suggest that you record the information requested in the following identification table.
Place Model No. and Serial No. Label Here
(Included in Literature Pack)
or Fill in Below
Model No.
Serial No.
Engine Model No. and Spec. No. (Code)
Engine Serial No (E/No)
Date Purchased
Part No. 3327-672
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IMPORTANT
When the mower is used or operated on any California forest-, brush- or
grass-covered land, a working spark arrester must be attached to the muffler. If not,
the operator is violating state law, Section 4442 Public Resource Code. To acquire
a spark arrester for your unit, see your Engine Service Dealer.
WARNING
POTENTIAL HAZARD
• This product is a piece of power equipment.
WHAT CAN HAPPEN
• Failure to follow safe operating practices can result in serious operator injury or
even death.
HOW TO AVOID THE HAZARD
• Keep all shields, guards, and safety devices (especially the grass discharge
system) in place and in proper working condition.
• Before adjusting, servicing, or performing maintenance, stop the engine and wait
for all moving parts to stop, then remove the spark plug wire or remove the key.
• If the mower deck becomes clogged, stop the engine and wait for all moving
parts to stop, then remove the spark plug wire or remove the key before cleaning
the blockage.
• Keep hands, feet, and clothing away from power-driven parts.
• Keep off the mower unless the seat platform is provided.
• Keep others off the mower.
WARNING
POTENTIAL HAZARD
• Gasoline is harmful or fatal if swallowed. Long-term exposure to vapors has
caused cancer in laboratory animals.
WHAT CAN HAPPEN
• Failure to use caution may cause serious injury or illness.
HOW TO AVOID THE HAZARD
• Avoid prolonged breathing of vapors.
• Keep face away from nozzle and gasoline tank/container opening.
• Keep gasoline away from eyes and skin.
• Never siphon gasoline by mouth.
Exmark reserves the right to make changes to add improvements to its products at any time without
incurring any obligation to make such changes to products manufactured previously. Exmark, or its
distributors and dealers, accept no responsibility for variations which may be evident in the actual
specifications of its products and the statements and descriptions contained in this publication.
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EXMARK PARTS PLUS PROGRAM
EFFECTIVE DATE: September 1,1995
Program
If your Exmark dealer does not have the Exmark part in
stock, Exmark will get the parts to the dealer the next
business day or the part will be FREE* Guaranteed!!
How the Program Works
1. If dealer does not have part in stock for a
”down” unit at the time of request by customer,
the dealer contacts his distributor by 1:00 p.m.
local time, and requests Exmark Parts Plus
shipment of six line items or less.
2. Distributor ships part(s) to dealer or customer,
as requested by dealer, same day, overnight
UPS Distributor bills dealer for part and freight
charges where applicable.
3. If distributor does not have the part(s) in stock to satisfy Exmark Parts Plus order, he contacts Exmark by 3:00 p.m.,
central time, with an Exmark Parts Plus
4. If order is received by 3:00 p.m. central time, Exmark ships part(s) direct to dealer or customer, as requested by distributor,
same day, overnight UPS, Exmark bills the distributor for parts and shipping charges, where applicable.
5. The customer pays for the part
the program.
6. Who pays for the part
A. Under any circumstance the customer does not pay.
B. If the part does not arrive overnight due to:
1. The dealer not submitting the Exmark Parts Plus
the part and freight.
2. The Distributor being unable to ship the part the same day or not submitting the Exmark Parts Plus
Exmark by 3:00 p.m. central time, the Distributor pays for the part and freight.
3. Exmark being unable to ship the part and the Exmark parts order is received by 3:00 p.m. central time, Exmark
pays for the part and freight.
4. If the part does not arrive overnight due to the shipper (UPS), the shipper pays for the freight and Exmark pays for
the part.
The following restrictions apply –– The Exmark Parts Plus
applies only to orders submitted on this program Monday through Thursday. Parts Plus service is available only in the 48 contiguous United States.
UPS has initiated a Saturday delivery program to many areas of the continental United States and can be requested for an overnight shipment on
Friday to be delivered Saturday. The next day air charge, plus the Saturday delivery fee will be the responsibility of the purchaser. Exmark Mfg. will
assume no responsibility for Saturday delivery shipments. To qualify, all Exmark Parts Plus orders must be received by Exmark by 3:00 p.m.
central time. Orders must be six line items or less. Exclusions from the Exmark Parts Plus Program are: Any wholegood or accessory in its entirety,
engines and engine replacement parts, 5–speed Peerless transmissions and 5–speed transaxles, hydraulic or hydrostatic wheel motors, cutter decks
and engine decks or any item exceeding United Parcel Service size and weight restrictions.
and freight if it fails to arrive overnight in accordance to the program?
and freight if it is shipped under the Exmark Parts Plus and if it arrive in accordance to
order of six line items or less.
order to his Exmark distributor by 1:00 p.m., the dealer pays for
Program is available only through participating Exmark Dealers and
order to
Due to UPS restrictions, aerosol spray paint is considered a hazardous material and cannot be shipped via UPS next day or Second Day Air.
Exmark Manufacturing stocks a limited supply of parts for transaxles, pumps and wheel motors. These parts can be ordered for Next Day Air shipment but will not be guaranteed per the Parts Plus Program.
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CONGRATULATIONS on the purchase of your Exmark Mower. This product has been carefully
designed and manufactured to give you a maximum amount of dependability and years of trouble-free
operation.
OPERATOR’S MANUAL
This manual contains assembly, operating, maintenance, adjustment and safety instructions for
your Exmark mower.
BEFORE OPERATING YOUR MOWER, CAREFULLY READ THIS MANUAL IN ITS ENTIRETY.
By following the operating, maintenance and safety instructions, you will prolong the life of your
mower, maintain its maximum efficiency and promote safe operation.
If additional information is needed, or should you require trained mechanic service, contact your
authorized Exmark equipment dealer or distributor.
All Exmark equipment dealers and distributors are kept informed of the latest methods of servicing
and are equipped to provide prompt and efficient service in the field or at their service stations. They
carry ample stock of service parts or can secure them for you from the factory.
All Exmark parts are thoroughly tested and inspected before leaving the factory; however, attention
is required on your part if you are to obtain the fullest measure of satisfaction and performance.
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This spark ignition system complies with Canadian
ICES-002.
Ce système d’allumage par étincelle de véhicule est
conforme à la norme NMB-002 du Canada.
The enclosed Engine Owner ’s Manual is supplied for
information regarding The U.S. Environmental
Protection Agency (EPA) and the California Emission
Control Regulation of emission systems, maintenance
and warranty.
Keep this engine Owner ’s Manual with your unit.
Should this engine Owner’s Manual become damaged
or illegible, replace immediately. Replacements may be
ordered through the engine manufacturer.
Contents
Page
Specifications 1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Introduction 2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Safety 2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Safe Operating Practices 2. . . . . . . . . . . . . . . . . . .
Exmark Lawn Mower Safety 3. . . . . . . . . . . . . . . .
Safety and Instruction Decals 4. . . . . . . . . . . . . . .
Assembly 5. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Loose Parts 5. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Installing the Handle 6. . . . . . . . . . . . . . . . . . . . . .
Installing the Starter Rope 6. . . . . . . . . . . . . . . . . .
Installing the Discharge Tunnel Plug 6. . . . . . . . . .
Before Starting 7. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Filling the Crankcase with Oil 7. . . . . . . . . . . . . . .
Filling the Fuel Tank with Gasoline 7. . . . . . . . . .
Reviewing the Maintenance Schedule 8. . . . . . . . .
Operation 9. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Controls 9. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Starting the Engine 9. . . . . . . . . . . . . . . . . . . . . . . .
Stopping the Engine 9. . . . . . . . . . . . . . . . . . . . . . .
Using the Self-propel Drive 10. . . . . . . . . . . . . . . . .
Using the Discharge Tunnel Plug 10. . . . . . . . . . . .
Adjusting the Cutting Height 10. . . . . . . . . . . . . . . .
Using the Grass Bag 11. . . . . . . . . . . . . . . . . . . . . . .
Operating Tips 12. . . . . . . . . . . . . . . . . . . . . . . . . . .
Maintenance 14. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Recommended Maintenance Schedule 14. . . . . . . .
Checking the Engine Oil Level 15. . . . . . . . . . . . . .
Cleaning under the Housing 15. . . . . . . . . . . . . . . .
Cleaning the Discharge Tunnel and Plug 16. . . . . .
Servicing the Air Cleaner 16. . . . . . . . . . . . . . . . . .
Maintaining the Blade 17. . . . . . . . . . . . . . . . . . . . .
Cleaning under the Belt Cover 18. . . . . . . . . . . . . .
Lubricating the Pivot Arms 19. . . . . . . . . . . . . . . . .
Page
Adjusting the Self-propel Drive 19. . . . . . . . . . . . . .
Changing the Engine Oil 19. . . . . . . . . . . . . . . . . . .
Servicing the Spark Plug 20. . . . . . . . . . . . . . . . . . .
Lubricating the Gear Case 20. . . . . . . . . . . . . . . . . .
Adjusting the Blade Brake Cable 20. . . . . . . . . . . .
Servicing the Wheels 21. . . . . . . . . . . . . . . . . . . . . .
Storage 22. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Preparing the Fuel System 22. . . . . . . . . . . . . . . . . .
Preparing the Engine 22. . . . . . . . . . . . . . . . . . . . . .
General Information 22. . . . . . . . . . . . . . . . . . . . . . .
Removing the Lawn Mower from Storage 22. . . . .
Accessories 22. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Troubleshooting 23. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Limited Warranty
Exmark Commercial Turf Equipment 26. . . . . . . . . .
Specifications
Model Number: M216H, M216HSP
Engine: Honda 5.5 HP OHV
3350 RPM (No load)
Fuel System:
Capacity: 2.1 qt. (2.0 L)
Transmission (M216HSP):
3 speeds forward
Speed range:
First 2.2 mph (3.5 km/h)
Second 3.2 mph (5.2 km/h)
Third 4.5 mph (7.3 km/h)
Cutting Width: 21 in. (53 cm)
Cutting Height:
Adjusts in 0.5 in. (1.3 cm) increments from
.75 in. (1.9 cm) to 3.25 in. (8.3 cm)
Grass Catcher Capacity 2.5 Bu. (88 L)
Weight (with bag):
M216H 96 lb. (44 kg)
M216HSP 108 lb. (49 kg)
Introduction
Read this manual carefully to learn how to operate and
maintain your product properly. The information in this
manual can help you and others avoid injury and product
damage. Although Exmark designs and produces safe
products, you are responsible for operating the product
properly and safely.
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All Rights Reserved
Printed in the USA
For Exmark Mower Parts Call 606-678-9623 or 606-561-4983
This manual identifies potential hazards and has special
safety messages that help you and others avoid personal
injury and even death. Danger, Warning, and Caution are
signal words used to identify the level of hazard.
However, regardless of the hazard, be extremely careful.
Danger signals an extreme hazard that will cause serious
injury or death if you do not follow the recommended
precautions.
Warning signals a hazard that may cause serious injury or
death if you do not follow the recommended precautions.
Caution signals a hazard that may cause minor or
moderate injury if you do not follow the recommended
precautions.
This manual uses two other words to highlight
information. Important calls attention to special
mechanical information and Note: emphasizes general
information worthy of special attention.
Safety
This lawn mower meets or exceeds the CPSC blade
safety requirements for walk-behind rotary lawn
mowers and the B71.4 specifications of the American
National Standards Institute in effect at the time of
production.
Warning
Engine exhaust contains carbon monoxide, an
odorless, deadly poison that can kill you.
Training
• Read the Operator ’s Manual and other training
material. If the operator(s) or mechanic(s) can not read
English it is the owner’s responsibility to explain this
material to them.
• Become familiar with the safe operation of the
equipment, operator controls, and safety signs.
• All operators and mechanics should be trained. The
owner is responsible for training the users.
• Never let children or untrained people operate or
service the equipment. Local regulations may restrict
the age of the operator.
• The owner/user can prevent and is responsible for
accidents or injuries occurring to themselves, other
people, or property.
Preparation
• Only use accessories and attachments approved by the
manufacturer.
• Wear appropriate clothing including hard hat, safety
glasses, and ear protection. Long hair, loose clothing
or jewelry may get tangled in moving parts.
• Inspect the area where the equipment is to be used and
remove all objects such as rocks, toys and wire which
can be thrown by the machine.
• Use extra care when handling gasoline and other fuels.
They are flammable and vapors are explosive.
– Use only an approved container.
Do not run the engine indoors or in an enclosed
area.
To ensure maximum safety and best performance, and
to gain knowledge of the product, it is essential that
you and any other operator of the lawn mower read
and understand the contents of this manual before the
engine is ever started.
This is the safety alert symbol. It is used to alert
you to potential personal injury hazards. Obey all
safety messages that follow this symbol to avoid
possible injury or death.
Improperly using or maintaining this lawn mower
could result in injury or death. To reduce this potential,
comply with the following safety instructions.
Safe Operating Practices
The following instructions are from the ANSI/OPEI
B71.4–1999 standard.
– Never remove gas cap or add fuel with engine
running. Allow engine to cool before refueling. Do
not smoke.
– Never refuel or drain the machine indoors.
• Check that operator ’s presence controls, safety
switches and shields are attached and functioning
properly. Do not operate unless they are functioning
properly.
Operation
• Never run an engine in an enclosed area.
• Only operate in good light, keeping away from holes
and hidden hazards.
• Only start engine from the operator ’s position.
• Be sure of your footing, especially when backing up.
Walk, don’t run. Never operate on wet grass. Reduced
footing could cause slipping.
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• Slow down on hillsides. Be sure to travel side to side
on hillsides. Turf conditions can affect the machine’s
stability. Use caution while operating near drop-offs.
• Do not change the engine governor setting or
overspeed the engine.
• Stop on level ground and shut off engine before
leaving the operator ’s position for any reason
including emptying the catcher or unclogging the
chute.
• Stop equipment and inspect blade after striking objects
or if an abnormal vibration occurs. Make necessary
repairs before resuming operations.
• Keep hands and feet away from the cutting units.
• Look behind and down before backing up to be sure of
a clear path.
• Keep pets and bystanders away.
• Slow down and use caution when crossing roads and
sidewalks.
• Stop blade if you are not mowing.
• Be aware of the mower discharge direction and do not
point it at anyone.
• Keep all parts in good working condition and all
hardware tightened. Replace all worn or damaged
decals.
Exmark Lawn Mower Safety
The following list contains safety information specific to
Exmark products or other safety information that you
must know that is not included in the ANSI/OPEI
standard.
This product is capable of amputating hands and feet, and
of throwing objects. Always follow all safety instructions
to avoid serious injury or death.
Use this product only for cutting and mulching grass, or,
when equipped with a grass bagger, for catching cut grass.
• Stop the lawn mower if anyone enters the area.
• Do not operate the lawn mower without either the
grass catcher or the guard in place.
• Do not touch the lawn mower or attachment parts
which may be hot from operation. Allow the lawn
mower to cool down before attempting to maintain,
adjust, or service it.
• Do not operate the mower under the influence of
alcohol or drugs.
• Use care when approaching blind corners, shrubs,
trees, or other objects that may obscure vision.
• Do not operate the lawn mower without either the
grass catcher or the guard in place.
Maintenance and Storage
• Stop engine and disconnect spark plug wire. Wait for
all movement to stop before adjusting, cleaning or
repairing.
• Clean grass and debris from cutting unit, drive,
muffler, and engine to help prevent fires. Clean up oil
or fuel spillage.
• Let engine cool before storing and do not store near
flame.
• Shut off fuel while storing or transporting. Do not store
fuel near flames or drain indoors.
• Never allow untrained personnel to service machine.
• Remove spark plug wire before making any repairs.
• Use care when checking blade. Wrap the blade or wear
gloves, and use caution when servicing them. Only
replace blade. Never straighten or weld it.
• Keep hands and feet away from moving parts. If
possible, do not make adjustments with the engine
running.
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Safety and Instruction Decals
Safety decals and instructions are easily visible to the operator and are located near any
area of potential danger. Replace any decal that is damaged or lost.
1-213242 (Self-propel model only)
74-1970 (Self-propel model only)
1. Transmission speeds 2. Neutral
39-5770
52-2610 (Hand-push model only)
52-2620 (Self-propel model only)
77-0500
82-9152
98-8017
68-7410
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104-1329
Assembly
Note: Determine the left and right sides of the machine from the normal operating position.
Loose Parts
104-8585
DESCRIPTION QTY. USE
Handle
Bolts, 5/16–18 x 1-1/4 in.
Bolts, 5/16–18 x 1-1/2 in.
Carriage bolt
Washers
Locknuts
Thin nylon insert locknuts
Bag support rod
Bag aligning plate
Cap locknuts
Cable tie
1
2
2
1
4
2
2
1
1
3
1
Installing the handle
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Installing the Handle
1. Mount the handle to the outside of the lawn mower
housing (using the bottom hole) with two 5/16–18 x
1–1/4 in. bolts, washers, and thin nylon insert locknuts
(Fig. 1).
2
3
1
6
7
8
1. Bag support rod
2. Carriage bolt
3. Bag aligning plate
4. Cap locknuts (3)
5. Handle
6. Bolt, 5/16–18x1-1/4 in. (2)
9
Figure 1
10
7. Handle latch (2)
8. Locknut (2)
9. Bottom hole in housing
10. Washer (4)
11. Locknut (2)
12. Bolt, 5/16–18x1-1/2 in. (2)
4
5
11
12
m-3850
Installing the Starter Rope
Pull the starter rope through the rope guide on the handle
(Fig. 2).
2
1
m–210
Figure 2
1. Starter rope 2. Rope guide
Note: To make the rope easier to install, squeeze the
control bar on the handle.
Installing the Discharge Tunnel
Plug
1. Open the discharge door by pulling forward on the
handle and moving it rearward (Fig. 3). Hold the
discharge door handle to prevent the spring-loaded
door from closing while you insert the plug.
2. Secure the handle latches to the handle with two
5/16–18 x 1-1/2 in. bolts, washers, and nylon insert
locknuts (Fig. 1).
Note: You can adjust the handle height for comfortable
operation. Stand behind the handle to determine the
height. To adjust the handle height, position the bolts and
the locknuts that secure the handle latches to the handle
into the other mounting holes in the handle latches.
3. Slide the bag support rod through the bag aligning
plate and into the second from the top mounting holes
in the handle, and secure each end with a cap locknut
(Fig. 1).
4. Insert the carriage bolt through the bag aligning plate
and the top hole on the left side of the handle, and
secure it with a cap locknut (Fig. 1).
5. Use a cable tie to secure the control cables to the left
handle below the bag support rod.
1
2
m–262
Figure 3
1. Discharge door h an dl e 2. Plug rotated clockwise
2. Since the plug is slightly wider than the discharge
tunnel opening, rotate the plug clockwise slightly
while inserting it (Fig. 3).
Note: Ensure that the arrow on the plug decal points
upward.
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