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IMPORTANT SERVICE INFORMATION
®
Read this manual before attempting to setup or use this instrument. It contains important
information regarding safe installation and use. Keep this manual for future reference. Also
save the carton, packing and proof of purchase to simplify and accelerate any needed action.
If you need assistance or service, call (800) 888-8990 between 8:00 a.m. and 4:30 p.m.
Pacific Standard Time, Monday through Friday. You can also visit our web site at
http://www.nwbphones.com for technical support and information on our other products.
WARNING
To prevent fire or shock hazard, do not expose this product to rain or any type of excess
moisture. If accidentally dropped into water, the AC adapter should immediately be
unplugged from the wall along with the telephone line cord.
THIS SYMBOL IS INTENDED TO ALERT THE USER OF THE
1 112803A-
OWNER’S MANUAL # 36122 ver. 112803A-1
PRESENCE OF IMPORTANT OPERATING AND MAINTENANCE
(SERVICING) INSTRUCTIONS IN THE OWNER'S MANUAL.
Excursion
CARTON CONTENTS
• 36122 Base and Handset
• Rechargeable Ni-Cd Battery Pack
• Telephone Line Cord(Short and Long)
• AC Adaptor
• User’s Manual
• Warranty Card
• Accessory Order Form
• Wall Mount Screws and Hardware
36122
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SAVE THESE INSTRUCTIONS
IMPORTANT SAFETY
INSTRUCTIONS
When using your telephone equipment, basic safety precautions should always be followed
to reduce the risk of fire, electric shock, and injury to persons, including the following:
1. Read and understand all instructions.
2. Follow all warnings and instructions marked on the product.
3. Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or
aerosol cleaners. Use a damp cloth for cleaning.
4. Do not use this product near water, for example, near a bathtub, wash bowl, kitchen
sink, or laundry tub, in a wet basement or near a swimming pool.
5. Do not place this product on an unstable cart, stand, or table. The product may fall,
causing serious damage to the product.
6. Slots and openings in the cabinet and the back or bottom are provided for ventilation,
to protect it from overheating. These openings should never be blocked or covered.
The openings should never be blocked by placing the product on the bed, sofa, rug, or
other similar surface. This product should never be placed near or over a radiator or
heat register. This product should not be placed in a built-in installation unless proper
ventilation is provided.
7. This product should be operated only from the type of power source indicated on the
marking label. If you are not sure of the type of power supply to your home, consult
your dealer or local power company.
8. Do not allow anything to rest on the power cord. Do not locate this product where the
cord will be abused by persons walking on it.
9. Do not overload wall outlets and extension cords as this can result in the risk of fire or
electric shock.
10. Never push objects of any kind into this product through cabinet slots as they may
touch dangerous voltage points or short out parts that could result in a risk of fire or
electric shock. Never spill liquid of any kind on the product.
11. To reduce the risk of electric shock, do not disassemble this product, but take it to a
qualified service contractor when some service or repair work is required. Opening or
removing covers may expose you to dangerous voltages or other risks. Incorrect
reassembly can cause electric shock when the appliance is subsequently used.
12. Unplug this product from the wall outlet and refer servicing to qualified service
personnel under the following conditions:
A. When the power supply cord or plug is damaged or frayed.
B. If liquid has been spilled into the product.
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C. If the product has been exposed to rain or water.
D. If the product does not operate normally by following the operating instructions.
Adjust only those controls that are covered by the operating instructions.
Improper adjustments of other controls may result in damage and will often
require extensive work by a qualified technician to restore the product to normal
operation.
E. If the product has been dropped or the cabinet has been damaged.
F. If the product exhibits a distinctive change in performance.
13. Avoid using a telephone (other than a cordless type) during an electrical storm. There
may be a remote risk of electric shock from lightning.
14. Do not use the telephone to report a gas leak in the vicinity of the leak.
INSTALLATION
PRECAUTIONS
1. Never install telephone wiring during a lightning storm.
2. Never install telephone jacks in wet locations unless the jack is specifically designed
for wet locations.
3. Never touch uninsulated telephone wires or terminals unless the telephone line has
been disconnected at the network interface.
4. Use caution when installing or modifying telephone lines.
MAINTENANCE
1. Use a damp cloth to clean the plastic cabinet. A mild soap will help to remove grease
or oil. Never use polish, solvents, abrasives or strong detergents since these can
damage the finish.
2. Your phone should be situated away from heat sources such as radiators, heaters, stoves
or any other appliance that produces heat.
CAUTION
Risk of explosion if battery is replaced by an incorrect type. Dispose of used batteries
according to the instruction. read and follow these instructions:
1. Use only the 3.6V, 350 mAh, Ni-Cd battery pack .
2. Do not dispose of the battery in a fire. The cell may explode. Check with local codes
for possible special disposal instructions.
3. Do not open or mutilate the battery. Released electrolyte is corrosive and may cause
damage to the eyes or skin. It may be toxic if swallowed.
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4. Exercise care in handling the battery in order not to short the battery with conducting
material such as rings, bracelets and keys. The battery or conductor may overheat and
cause burns.
5. Recharge only the battery provided with or identified for use with this product. The
battery may leak corrosive electrolyte or explode if it is not the correct type.
6. Do not attempt to rejuvenate the battery provided with or identified for use with this
product by heating them. Sudden release of the battery electrolyte may occur causing
burns or irritation to eyes or skin.
7. When inserting the battery into this product, the proper polarity or direction must be
observed. Reverse insertion of batteries can cause charging that may result in leakage
or explosion.
8. Do not store this product, or the battery provided with or identified for use with this
product, in high-temperature areas. Batteries that are stored in a freezer or refrigerator
for the purpose of extending shelf life should be stabilized at room temperature prior to
use after cold storage.
9. Disconnect telephone lines before installing batteries.
SAVE THESE INSTRUCTIONS
FCC NOTICE
The FCC requires that you be advised of certain requirements involving the use of this
telephone.
1. This telephone is hearing aid compatible.
2. This equipment complies with 47 CFR Part 68 requirement. On the bottom of this
equipment is a label that contains, among other information, the ACTA registration
number and Ringer Equivalence Number (REN) for this equipment. If requested,
provide this information to your telephone company.
3. The REN is useful to determine the quantity of devices you may connect to your
telephone line and still have all of those devices ring when your number is called. In
most, but not all areas, the sum of the RENs of all devices should not exceed five (5.0).
To be certain of the number of devices you may connect to your line, as determined by
the REN, you should call your local telephone company to determine the maximum
REN for your calling area.
4. If your telephone causes harm to the telephone network, the telephone company may
discontinue your service temporarily. If possible, they will notify you in advance. But
if advance notice is not practical, you will be notified as soon as possible. You will be
advised of your right to file a complaint with the FCC.
5. Your telephone company may make changes to its facilities, equipment,
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operations or procedures that could affect the proper operation of your equipment. If
they do, you will be given advance notice so as to give you an opportunity to maintain
uninterrupted service.
6. If you experience trouble with the telephone, please contact VTC Service &
Manufacturing Co., Inc at (800) 888-8990 or write to: VTC Customer Service, 16988
Gale Ave., City of Industry, CA 91745 for repair/warranty information. The telephone
company may ask you to disconnect this equipment from the network until the problem
has been corrected or you are sure that the equipment is not malfunctioning.
7. This equipment may not be used on coin service provided by the telephone company.
Connection to party lines is subject to state tariffs. (Contact your state public utility
commission or corporation commission for information.).
8. USOC jack type is RJ11C and the compatible jack is part 68 compliance.
NOTICE: If your home has specially wired alarm equipment connected to the telephone
line, ensure the installation of this [equipment ID] does not disable your alarm equipment. If
you have questions about what will disable alarm equipment, consult your telephone
company or a qualified installer.
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This device complies with Part 15 of the FCC Rules. Operation is sub
ject to the
interference that may cause desired operation. Privacy of communications may
the cordless phone should not be placed near or on top of a TV or VCR; and, if
following two conditions: (1) This device may not cause harmful interference,
and, (2) his device must accept any interference received, including
not be ensured when using this phone.
Changes or modifications not expressly approved in writing by Northwestern
Bell Phones may void the user's authority to operate this equipment.
Some cordless phones operate at frequencies that may cause interference to
nearby TVs and VCRs; to minimize or prevent such interference, the base of
interference is experienced, moving the cordless telephone farther away from
the TV or VCR will often reduce or eliminate the interference.
AC ADAPTOR: Use only with Class 2 Transformer, 9VDC output ,
400mA for base unit and 200mA for charger,
center pin positive.
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e
m
D
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-
H
a
n
d
s
e
t
S
y
s
t
e
m
MSG /NEW
CALL
LED Indicator
TRANSFER/
OPT Button
UP Button
Handset Jack
TONE(*)/
Button
FLASH/EDIT
Button
RE/PA/DEL
(Redial/Pause/
Delete) Button
9VDC400mA
DC 9V Jack LINE Jack
Excursion
®
36122 CONTROLS DIAGRAM
LCD Display
Base Units Antenna
Calls Button
DN Button
IN USE/ Handset 1
CHARGE LED
Indicator
Page Button
# / Button
MENU/SCAN
Button
SA/MEMO Button
TALK Button
Handset 2
CHARGE LED
Indicator
Base Unit
(Rear View)
DC 9V Jack
Cordless phone
2.4
Cordless phone
2.4
Tone/ Pulse
Switch
IN USE
CHG
PAGE
D
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-
s
H
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a
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S
d
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t
CHARGE
GHz
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DESCRIPTIONS
HANDSET CONTROL:
LCD Display- Shows call information, phone status, prompts and Phonebook items.
MSG /NEW CALL Indicator- Red LED blinks when you have new message(s) and call(s).
TALK Button - Press this button to place a call, answer a call, or end a call.
SA (Save) /MEMO button –Saves the changes on the listed items. Allows you to retrieve a
memory(name and phone number)for the personal Phonebook (up to 20 memories).
TONE * / Button - Press to move left on the large LCD Display
# / Button - Press to move right on the large LCD Display.
FLASH/EDIT Button - (FLASH)Momentarily hangs up the phone to access custom calling
features such as Call waiting or Three-way calling provided by you local phone company.
(EDIT) Press to edit listed items
UP /DN Button -Allows you to adjust the handset volume(3 steps) in TALK mode.
It also allows you to view the caller list or /and Phone.
Microphone -Used for speaking with callers.
Headset Jack – A jack located on the side of the handset used for connecting your headset
to enjoy a hands-free communication.
RE/PA/DEL(Redial/Pause/Delete) Button – (Redial)Press to redial the last number you
dialed.(Pause)Press to insert pause while dialing. (Delete)Press and hold down to delete items.
Calls Button - Press to see the caller list.
TRANSFER/OPT(Option) Button – Allow you to transfer to other handset during a call.
During you view the caller list, press to place a long distance call or to place a local call.
MENU/SCAN –While in standby mode, this button allows you to set the handset in
Programming mode. While in Talk mode. It is used to manually select one of the 40
operating channels when you experience interference on the handset.
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Receiver – Allows you to hear calls.
BASE UNIT CONTROLS:
Base Antenna - A fixed antenna.
Base Unit Charge Terminals - Used for charging handset batteries. We recommend that
you clean these contacts periodically with an alcohol-moistened cloth or cotton swab.
IN USE/CHARGE 1 LED Indicator -Lights up to indicate the handset 1or handset 2 is
ON or when the handset 1 is placed on the base unit for charging. It flashes to indicate the
page function is in use.
CHARGE 2 LED Indicator - Lights up to indicate when the handset 2 is placed on the
base unit for charging
PAGE Button - Allows you to locate the handset when it is not on the base, or to alert
the person near the handset.
TONE/PULSE Switch - A switch located on the bottom of the base unit, which allows
you to set the dialing mode to either Tone dialing or Pulse(rotary) dialing.
DC 9V jack - A jack located on the rear side of the base unit used for connecting the AC
adaptor to the base unit.
TEL LINE jack – Accepts line cord to make connection with modular type telephone outlet.
INSTALLATION
CAUTION: USE ONLY THE NICKEL CADMIUM(Ni-Cd) BATTERY
TYPE INCLUDED WITH THIS UNIT. USE OF OTHER BATTERY TYPES MAY CAUSE
INJURIES OR DAMAGE.
Battery Installation
1. Remove the battery compartment cover of the handset by pressing the top of the cover
and sliding it down.
2. Connect the Ni-Cd battery pack plug along the slot into the handset’s battery connector
as shown below.
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Compartment
Handset
Battery
Red
wire
Black
Wire
Battery
Connector
3. Insert the Ni-Cd battery into the battery compartment.
4. Replace the battery compartment cover by sliding it up towards the handset.
NOTE: Use the type and size of Ni-Cd battery pack, 3.6V, 350mAh. It is
recommended that the Ni-Cd battery pack should be fully charged overnight prior
to initial use.
Belt Clip Installation
With the back of handset facing up, insert one side of the belt clip hook into the matching
slots at the top side of handset as shown in Figure2. Slide the other hook until it locks into
place from the opposite side of the handset.
(Figure 1)
Belt clip hook
(Figure 2)
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Page 11
WALL USE:
.....................
.....................
.
.
Wall Mount
Wall Mount
Wall Mounting (Standard Wall Jack)
1. Install the wall mount bracket at the position as shown in Figure 3.
2. Connect the short telephone line cord to the TEL LINE jack..
3. Connect the opposite end of the telephone line cord to the modular wall jack.
4. Align the wall mounting slots with studs located on the modular wall plate and slide
base down to lock in place.
Wall Mounting (No Standard Wall Jack)
1. Drill two holes with a vertical distance between the two marked positions of 3
Base Unit
(Side View)
Wall Mount Bracket
( 100mm) as shown in Figure 4.
Stud
Telephone
Modular
Jack
(Figure 3)
15/16”
3
15/16
(100mm)
55
(Figure 4)
2. Drive a screw into each of the holes. Tighten them to the end of the screw lines, only
leaving the smooth part of the screw head outside the wall.
3. Hand the unit onto the screws, then slide it down firmly to fasten the base securely.
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POWER CONNECTION
AC Adaptor
AC Adaptor
CAUTION: You must use a Class II, 120 Volt AC/9 Volt DC adaptor that delivers at
least 400mA for base unit and 200mA for charger. The center tip must be positive and
the plug must correctly fit the base unit’s DC 9V 400mA jack and fit the charger
DC 9V 200mA jack.
1. Plug the AC adaptor into a standard AC outlet.
2. Insert the small plug into the DC 9V 400mA jack on the rear of the base unit and Insert
the small plug into the DC 9V 200mA on the rear of the charger as shown in Figure 5.
Base Unit
DC 9V Jack
Plug
9VDC400mA
9VDC
Adaptor
HEADSET CONNECTION
One of the special features of your phone is that your handset could utilize a headset
(not included) for hands-free communication. Insert the small plug at the end of your
headset cord to the headset jack at the side of the handset as shown in Figure 6. Follow
the procedures discussed in “Placing a Call” when to place and receive a call.
Note: The headset jack of your cordless telephone is compatible with 2.5mm headset plugs
only. When you plug in the headset into the headset jack, it automatically mutes the
microphone and speaker of the handset. Unplug the headset to return the handset to
normal use.
AC Outlet
DC 9V Jack
Plug
(Figure 5)
Charger
AC Outlet
9VDC Adaptor
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Handset Jack
(Figure 6)
INITIAL SETUP
Please follow these steps before using the cordless telephone for the first time.
1. Ensure that the handset battery pack is installed and charged fully for at least 14 hours.
2. Ensure that all connections(line cord and adaptor cord) are properly inserted into rear
of the base unit.
SETTING THE TONE/PULSE MODE
Select the appropriate dialing service by moving the TONE/PULSE switch at the bottom of
the base unit:
· TONE for Tone service , or
· PULSE for Rotary service.
SETTING THE HANDSET RINGER ON/OFF MODE
The handset must be set to ring ON mode in order to ring when receiving an incoming call.
See Programs Operation section on “RING ON/OFF SETTING”.
TELEPHONE OPERATION
Place a Call
1. Pick up the handset and press the TALK button. The Call Timer starts to count. The
base unit IN USE LED indicator will light up.
2. Listen for a dial tone.
3. Dial the telephone number. The phone numbers appear on the LCD Display as you
enter the number.
4. When finished with your call, press the TALK button or place the handset on the
base unit.
NOTE: The call timer will start to count once you press the TALK button.
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Receive a Call
NOTE: If you are expecting incoming calls, the handset must be programmed to RING
ON mode.
If the handset is on the base:
1. When the phone rings, simply pick up the handset from the base cradle if the unit is
set to auto-answer ON mode. If the unit is set to auto-answer OFF mode, press the
TALK button. See the “AUTO ANSWER ON/OFF” section to set auto-answer
mode. The LCD Display will show “TALK”.
2. Start your conversation.
3. To end your conversation, either press the TALK button or place the handset on the
base unit.
If the handset is out of the base:
1. When the phone rings, press the TALK button on the handset. The LCD Display will
show “ TALK” and the base unit IN USE LED will light up.
2. Start your conversation.
3. To end your conversation, either press the TALK button or place the handset on the
base unit.
Last Number Redial
A. AFTER HEARING A BUSY TONE WHEN PLACING A CAL.L
1. If you get a busy tone, press handset TALK button to hang up.
2. Press the handset TALK button again and listen for a dial tone.
3. Press the handset RE/PA/DEL button. This will automatically redial the last telephone
number you called (up to 32 digits).
4. When finished with your call, press the TALK button or place the handset on the base
unit.
B. WHEN THE HANDSET IS OFF THE BASE UNIT AND IN STANDBY MODE
1. Press the TALK button on the handset and listen for a dial tone.
2. Press the RE/PA/DEL button. This will automatically redial the last telephone number
you called (up to 32 digits).
3. When finished with your call, press the TALK button or place the handset on the base
unit.
SAVING IN THE PHONEBOOK
1. Press the SA/MEMO button.
2. Press the FLASH/EDIT button.
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Page 15
3. Use the TELEPHONE KEYPAD button(0-9) to enter the name, (see the “TELEPHONE
1 TOTAL20
KEYPAD CHARACTERS SETTING” section ) you can store up to 15 characters.
4. Press the DN button once.
5. Enter the telephone number using the TELEPHONE KEYPAD button(0-9). You can
store up to 16 digits.
6. Press the SA/MEMO button to save into memory
7. Press the SA/MEMO button to go back to standby mode.
NOTE: If there are no memory locations left in the phonebook, the unit will display
“ MEMORY FULL”. To continue with memory programming, you must delete
or edit existing speed dial numbers.
If no active buttons are pressed for 20 seconds, the LCD Display will automatically return to
STANDBY mode.
It will not save a duplicate telephone number or a name without the corresponding telephone
number in the Phonebook.
A. PREFERRED CALLS(VIP)
You an assign PREFERRED CALL which will generate a special ringer sound at start of the
second ring to any welcome caller in the Phonebook.
1. Press the SA/MEMO button.
2. Press the UP or DN button to find the one you need.
3. Press the MEMU/SCAN button once. The LCD Display will show “VIP”.
4. Press the SA/MEMO button to save the preferred call and go back to STANDBY mode.
JOHN SMITH
B. BLOCKED CALLS
You can assign a BLOCKED CALL which will disable the ringer sound from the second ring
to any caller in the Phonebook.
1. Press the SA/P.B button.
2. Press the UP or DN button to find the one you need.
3. Press the MEMU/SCAN button twice. The LCD Display will show “REJ”.
4. Press the SA/MEMO button to save the preferred call and go back to STANDBY mode.
VIP
888-555-1212
#
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2 TOTAL20
TELEPHONE KEYPAD CHARACTERS
The TELEPHONE KEYPAD buttons(0-9) are used to enter the characters when entering
names. Press the appropriate KEYPAD button to get the following characters.
KEYPAD
BUTTON
For example, If you want to enter the character “C” , press the “2” KEYPAD button, the
first character displayed will be “A” . Press the “2” button again to display “B”, and press
again to display the letter “C”.
To enter the next character, press the appropriate button. If ,however , the next character is
on the same button as the previous character, you will first need to press the SHIFT RIGHT
button. Pressing the SHIFT RIGHT button a second time will produce a space.
If you want to change any character, you can go back to the incorrect character by pressing
the SHIFT LEFT button. To delete the character inside the cursor “ ”, press the
RE/PA/DEL button.
REJ
JOHN SMITH
888-555-1212
#
CHARACTERS
1 Space &
2 A B C 2
3 D E F 3
4 G H I 4
5 J K L 5
6 M N O 6
7 P Q R S 7
8 T U V 8
9 W X Y Z 9
0 0
,
( ) * . 1
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VIEWING THE PHONEBOOK
No. of memory store
TOTAL 20
cursor is blinking
ALEX BROWIN
This Phonebook lets you scroll through the list to find the person you need for one touch
dialing. You can store up to 20 names and telephone numbers in the Memory.
PHONE BOOK
1. Press the SA/MEMO button.
2. Press the UP or DN button to find the one you need , press the SHIFT RIGHT
NOTE: To exit the Phonebook at anytime, Press the MEMO/SA button.
EDITING NAME AND NUMBER IN THE PHONEBOOK
1. Press the SA/MEMO button.
2. Press the UP or DN button to find the one you want to edit.
3. Press the FLASH/EDIT button to edit the name.
4. Press the SHIFT LEFT or RIGHT button to move the cursor to the letter or
5. Press the DN button to edit the number.
6. Press and hold the SHIFT LEFT or RIGHT button to move the cursor to the
button if the name or telephone number is more than 11 digits.
ALEX BROWIN
6045551212
6045551212
ALEX BROWIN
6045551212
number you want to change.
To erase, press the RE/PA/DEL Button
To add, use the TELEPHONE KEYPAD buttons(0-9).
number you want to change.
To erase, press the RE/PA/DEL button.
To add, use the TELEPHONE KEYPAD buttons(0-9).
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#1 20
ALEX BROWIN
6045551212
7. Press the SA/MEMO button to confirm.
IMPORTANT: It is not advisable to save a telephone number without the corresponding
name in the Phonebook. This will lead to improper displays on Private and Out of Area calls.
NOTE: When no active buttons are pressed for 20 seconds, the LCD Display will
PLACING CALLS FROM THE PHONEBOOK
1. Press the SA/MEMO button.
2. Press the UP or DN button to find the one you want to call.
3. Press the TALK button to dial out the telephone number.
4. Start your conversation.
5. To end your conversation, either press the TALK button or place the handset on the
NOTE: Be sure to check that the line is not in use by another extension.
DELETING A STORED NUMBER
1. Press the SA/MEMO button.
2. Press the UP or DN button to find the one you want to delete.
3. Press the RE/PA/DEL button. The unit will ask you to delete the selected telephone
4. Press again the “RE/PA/DEL button to delete. The LCD Display will show “ERASED”.
5. Press the SA/P.B button to return to STANDBY mode.
MIXED MODE DIALING (Temporary Pulse to Tone Dialing)
1. If you only have pulse (rotary dialing) service in your area and want to access Tone
2. Press the TONE(*) button once to switch from Pulse to Tone dialing temporarily.
automatically return to STANDBY mode.
base unit.
number and the LCD Display will show “EARSE ITEM?”.
ERASE ITEM?
604-555-1212
services (Bank by Phone , etc.), ensure that the Tone/Pulse switch on the bottom
of the base unit is set to the Pulse position.
Pulse dialing mode resumes when the call is ended.
cursor is blinking
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PAUSE FUNCITON
• In some cases, such as PABX or long distance service, a pause may be needed in the
dialing sequence. Pressing the handset RE/PA/DEL button inserts the programmed
time interval between dialed numbers.
FLASH FUCTION
• Used to access custom calling features such as Call Waiting or Three-Way Calling
provided by your local phone company. Flash can also be used to restore a dial tone to
make a new call.
CHANNEL SELECTION(40 Channels)
• Your cordless telephone lets you select a channel from the 40 frequencies available to
transmit signals between the base unit and handset. If the existing channel becomes
noisy or starts having interference, you can either move closer to the base unit or press
the MENU/SCAN button on the handset until a better reception is found.
OUT OF RANGE WARNING
• The handset and base unit communicate up to a certain maximum range. The distance
can be affected by weather, power lines, or even other cordless telephone.
• If you are far away from the base unit, the handset beeps and “ OUT RNAGE” is
shown on the LCD Display to warn you that the background noise level is too
high for proper communication between the handset and the base unit.
• When you hear this sound and see the “OUT RANGE” display, you should move
closer to the base unit. Otherwise, the call will automatically cut off after 20 seconds.
LOW BATTERY WARNNIG
• When the handset battery voltage level is low, the handset LCD Display shows “LOW
BATTERY”.
• Return the handset on the base cradle to charge.
PAGING FUNCTION
• If you have misplaced the handset or need to alert person nearly the handset, press the
PAGE button on the base unit. Each press of this button will activate the handset to
beep for 20 seconds and LCD Display shows “PAGING” while it is being paged by
the base unit.
NOTE: Even if the handset is in RING OFF mode, the base unit can page the handset.
112803A-1 19
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Page 20
CALLER ID OPERATION
GETTING TO KNOW YOUR NEW PHONE
IMPORTANT: Subscription to Caller ID (CID)/Call Waiting ID services from your local
phone company is required for using the Caller ID/Call Waiting ID features of the Excursion
36122. Your new 36122 telephone gives you the ultimate in cordless telephone sound
quality with the luxury of Caller ID and Call Waiting ID. If this is your first cordless telephone,
you will soon discover that your cordless is similar to regular telephones, except without the
cord. If you have owned a cordless in the past, you will discover that the 36122 telephone is
the most powerful and full-functioned Call Waiting ID cordless telephone on the market, some
key features are:
• 40 name and number Caller ID/Call Waiting ID memory(Call List)
• 20 name and number programmable memory (Phonebook)
• Hearing – aid compatibility
• Automatic or manual selection of the clearest of 40 channels
Unlike regular telephones, your cordless telephone does not work during power failures.
We do not recommend you to use a cordless telephone as the only phone in your residence
INTRODUCTION TO CALLER ID AND CALL WAITING ID
The Excursion
the Caller identification delivery service offered by your local telephone company. For more
information, you can refer to the following Question and Answer table:
What is Caller ID?
What is Caller Waiting
ID?
How does Caller ID and
Call Waiting ID work?
Who provides Caller ID
service?
®
36122 Caller ID/Calling Waiting ID devices allow you to take advantage of
QUESTIONS ANSWERS
Caller ID is a device that identifies the calling party
before you answer a call. This device can be used to
screen unwanted calls and eliminate harassment from
annoying calls.
Call Waiting ID is a device that can also identifies the
call waiting party before you answer a call.
When used with Caller ID/Call Waiting service, the
Caller ID/Call Waiting ID device displays the name(if
available), and the telephone number (if available) of
the person calling before you answer your telephone.
Your local telephone company. However, not all local
telephone companies provide Caller ID service. Please
call you local phone company to confirm that the
service is available before you install the device.
®
20 112803A-1
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Page 21
How can I activate my
10:00
12/15
NEW
#8
ALEX BROWIN
Number of calls recorded
Caller ID?
RECEIVING NEW CALL
• When you receive a new call, the call information is stored under CALLER ID List.
The “NEW” segment of LCD Display and NEW CALL LED indicator will flash if there
is new call(s).
• When you receive a call, the system displays the caller information sent by the telephone
company, called a Call Record. The Call Record consists of the following information:
a. The caller’s name(if available)
b. The caller’s telephone number
c. The time and date of a call
d. A call record number
• If there is no call records, the LCD display shows “NO CALLS”.
VIEWING THE CALLER ID LIST
1. In standby mode, press CALLS button to enter Caller ID list. If there is new call(s), the
new call(s) will be displayed at first. If the name or number is more than 11 characters,
press the SHIFT RIGHT button to view the rest of the display.
Time
Month/Date
2. Press UP or DN button to scroll to the next call. The DN button will go
through the calls from the last call received to the first. The UP or DN button
will allow you to view the calls from the first call received to the last.
3. Press CALLS button to finish.
NOTE: If no active buttons are pressed for 20 seconds, the LCD Display will automatically
return to STANDBY mode.
ALEX BROWIN
6045551212
For you Caller ID unit to function, you must first
arrange with your local telephone company to have
Caller ID/Call Waiting ID service installed on you line.
There is an extra charge added to your monthly
telephone bill for this service. Before using this unit,
please read this instruction manual carefully.
JOHN SMITH
555-555-1212
AM
6045551212
112803A-1 21
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Page 22
CALLER ID DISPLAY
from This call is saved in memory
provided by the phone company.
39
10
JOHN SMITH
555-555-1212
AM
8:05
12/25 #38
555-555-1212
8:05AM 12/25 #38
UNAVAILABLE
----------------------------
11:23AM 12/25
#
20
PRIVATE
----------------------------
11:23AM 12/25
#
40
ERROR
9:07AM 12/25
N EW
2
TOTAL
RING: ON
9:07AM 12/25
N EW
MSG
0
TOTAL
VIP
JOHN SMITH
888-555-1212
9:07AM 12/25
NO CALLS
9:07AM 12/25
N EW
N EW
1
TOTAL
0
TOTAL
LCD Display shows name and number, time and date of
the call.
LCD Display shows number-only service.
“UNAVAILABLE” will be displayed when Caller ID
information is not available. This call was made from a
telephone company that does not offer Caller ID
services(including international calls).
“PRIVATE” will be shown when a call is received
from a blocked number. For privacy reasons, some
states allow callers the option to prevent their telephone
data from being displayed on the other party’s Caller ID
display.
Display shows when the Caller ID information was
received incorrectly or only part of the data was
received.
8
NOTE: When an error is received, none of the date
Display shows when a voice mail message has been
received and is stored by message waiting service
Display shows when the incoming call is a priority call.
This is displayed when CALLS button is pressed and
there is no Caller ID date stored.
0
22 112803A-1
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Page 23
NOTE: If a call is received from the same number more than once since the records were
00
18
00
18
39
last viewed, no new entry is made, but the repeat call icon “RPT” and the number of
repeat calls is displayed.
CALL WAITING
When you subscribe to Call Waiting service from your local telephone Company, this
telephone will display the name and number of the second caller while you are having a
conversation.
1. When a second call comes in while you are having a conversation, you will hear a
notification tone from the handset and volume is momentarily muted. The LCD
Display will automatically shows the name and number of the second caller.
2. Press the FLASH /EDIT button to answer the second caller. The first caller’s name and
number will be displayed.
3. When you have finished, press the FLASH/EDIT button to continue with your
conversation with the first caller.
MESSAGE WAITING
If you have subscribed to Voice Mail message service and if you have requested Visual
Message Indication from your local telephone company, the MSG /NEW CALL LED
indicator will blink and the LCD Display will show “MSG” when there is voice message(s)
for you from your telephone company. To remove the MESSAGE WAITING indicator,
see the “Message Waiting Setting” section.
PLACING A CALL FROM THE CALLER LIST
1. Press the CALLS button.
2. Press the UP or DN button to select the call record you wish to call back.
3. If the number displayed is not correct(needing 7,10,11 digits), press the OPTION
JIM CARRY
800-2-10-8950
MIN
SEC
2’ND CALLER
RING: ON
9:07AM 12/25
button to select call number.
ALEX BROWN
800-2-10-8950
MIN
1’ST CALLER
MSG
0
N EW
TOTAL
SEC
112803A-1 23
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Page 24
4. Press TALK button to dial out or press CALLS button to cancel dialing.
5. To end you conversation, either press the TALK button or place the handset on the
base unit.
SAVING THE NAME AND NUMBER FROM THE CALLER LIST INTO
PHONE BOOK
1. Press the CALLS button.
2. Press the UP or DN button to scroll to the call record you wish to store into
the phonebook.
3. Press SA/MEMO button. The LCD Display shows “SAVE”.
4. Press CALLS button to return to standby mode.
NOTE: When call records with 10 digits is stored in the phonebook, a “1” is inserted in
front of the number. If you must dial out a 10-digit number for local calls, you must
edit the number to exclude that digit to dial out correctly.
SELECTIVE DELETING IN THE CALLER LIST
1. Press the CALLS button
2. Press the UP or DN button to scroll to the call record you wish to delete.
3. Press RE/PA/DEL button. The LCD Display will show “ERASE ITEM?”
JOHN SMITH
555-555-1212
9:07AM 12/25 #8
Press OPTION button
JOHN SMITH
555-1212
9:07AM 12/25 #8
Press OPTION button
JOHN SMITH
15555551212
9:07AM 12/25 #8
24 112803A-1
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Page 25
TOTAL
ERASE ITEM?
10:00AM 12/25 #6
4. To delete the selected call record, press RE/PA/DEL button.
5. Press the CALLS button to return to STANDBY mode.
DELETING ALL RECORDS IN THE CALLER LIST
1. Press the CALLS button.
2. Press and hold RE/PA/DEL button. The LCD Display will show “ ERASE ALL?”
3. To delete all Caller ID records, press RE/PA/DEL button. The LCD Display will show
ERASE ALL?
10:00AM 12/25 #6
PROGRAMS OPERATION
This unit contains the following special Programs:
G. RING ON/OFF
H. LANGUAGE
I. FIRST RING ON/OFF
J. TIME SET
K. AREA CODE
L. CONTRAST
555-1212
“ERASE ALL” and return to standby mode.
555-1212
A. MSG WAITING
B. AUTO ANSWER ON/OFF
C. PRIVATE RING ON/OFF
D. UNAVAIL RING ON/OFF
E. IT SET 1
F. IT SET 2
A. RING ON/OFF
To turn on or off the ringing sound.
1. Press and hold the MENU/SCAN button.
2. Press the TELEPHONE KEYPAD #1 button.
3. Press the FLASH/EDIT button.
4. Press the UP or DN button to select ON or OFF. RING ON is the preset mode.
5. Press the SA/MEMO button to save the setting.
6. Press the MENU/SCAN button to go back to standby mode.
RING:ON
#01
12
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Page 26
B. LANGUAGE
TOTAL
03
TOTAL
12
05
TOTAL
12
This telephone offers English, Spanish and French languages for your convenience.
1. Press and hold the MENU/SACAN button.
2. Press the TELEPHONE KEYPAD #2 button.
3. Press the FLASH/EDIT button.
4. Press the UP or DN button to select the language you desire. English is the
preset language.
5. Press the SA/MEMO button to save the setting.
6. Press the MENU/SCAN button to go back to standby mode.
ENGLISH
#
02
12
C. FIREST RING ON /OFF
You can turn off the first ring of the telephone so that it does not ring until caller ID
information has been displayed.
1. Press and hold the MENU/SCAN button.
2. Press the TELEPHON KEYPAD #3 button.
3. Press the FLASH/EDIT button.
4. Press the UP or DN button to select the ON or OFF. FIRST RING ON is the
preset mode.
5. Press the SA/MEMO button to save the setting.
6. Press the MENU/SCAN button to go back to standby mode.
FIRST RING
On
#
D. TIME SET
Set the date and time.
1. Press and hold the MENU/SCAN button.
2. Press the TELEPHONE KEYPAD #4 button.
3. Press the FLASH/EDIT button.
4. Use the TELEPHONE KEYPAD button to enter the month, date, hour and minute.
The cursor moves automatically after entering each item.
Press the TELEPHONE KEYPAD #1 for AM setting, or
Press the TELEPHONE KEYPAD #2 for PM setting.
5. When the final setting is programmed, the time and date are automatically saved.
6. Press the MENU/SCAN button to go back to STANDBY mode.
NOTE: The date and time will automatically set, if you have subscribed to the Caller ID
service from your local telephone company.
E. AREA CODE
1. Press and hold the MENU/SCAN button.
2. Press the TELEPHON KEYPAD #5 button.
TIME SET
AM
10:03
12/25 #04
AREA CODE
#
TOTAL
- - -
11
26 112803A-1
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Page 27
3. Press the FLASH/EDIT button.
06
TOTAL
12
07
TOTAL
12
08
TOTAL
12
4. Use the TELEPHONE KEYPAD buttons to enter the three digit area code.
5. Press the SA/MEMO button to save the setting.
6. Press the MENU/SCAN button to go back to standby mode.
F. CONTRAST
This unit enables you to select 3 brightness levels for the Large LCD Display.
1. Press and hold the MEMU/SCAN button.
2. Press the TELEPHON KEYPAD #6 button.
3. Press the FLASH/EDIT button.
4. Press the UP or DN button to adjust the brightness of the display. Level 2 is
the preset brightness.
5. Press the SA/MEMO button to save the setting.
6. Press the MENU/SCAN button to go back to standby mode.
G. MSG WAITING (Message Waiting)
To turn off the Message Waiting LCD/LED indicator.
1. Press and hold the MENU/SCAN button.
2. Press the TELEPHON KEYPAD #7 button.
3. Press the FLASH/EDIT button.
4. Press the SA/MEMO button, the Message Waiting LCD/LED indicator turn off.
5. Press the MENU/SCAN button to go back to STANDBY mode.
IMPORTANT: Message Waiting LCD/LED indicator will automatically turn on, If you
have subscribed to Voice Mail message service and if you have Visual Message indication
from your local telephone company.
H. AUTO ANSWER ON/OFF
Turn on or off the auto answer feature. When in on mode, the phone will automatically
answer an incoming call if the handset is lifted from the base unit.
1. Press and hold the MEMU/SCAN button.
2. Press the TELEPHON KEYPAD #8 button.
3. Press the FLASH/EDIT button.
4. Press the UP or DN button to select ON or OFF.
AUTO ANSWER ON is the preset mode.
5. Press the SA/MEMO button to save the setting.
6. Press the MENU/SCAN button to go back to STANDBY mode.
I. PRIVATE RING ON/OFF
Turn on or off ring or all calls where the caller has blocked their caller ID.
CONTRAST
MSG WAITING
AUTO ANSWER
#
delete
#
On
#
2
112803A-1 27
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Page 28
1. Press and hold the MENU/SCAN button.
09
TOTAL
12
10
TOTAL
12
11
TOTAL
12
2. Press the #9 button twice.
3. Press the EDIT/FLASH button.
4. Press the UP or DN button to select ON or OFF.
PRIVATE RING ON is the preset mode.
5. Press the SA/P.B button to save the setting.
6. Press the MENU/SCAN button to go back to standby mode.
NOTE: The phone will ring once when set to OFF mode unless first ring is set to OFF
mode.
J. UNAVAILABLE RING ON/OFF
Turn on or off ring or all calls where the caller has blocked their caller ID.
1. Press and hold the MENU/SCAN button.
2. Press the #0 button once.
3. Press the FLASH/EDIT button.
4. Press the UP or DN button to select ON or OFF.
UNAVAIL RING ON is the preset mode.
5. Press the SA/MEMO button to save the setting.
6. Press the MENU/SCAN button to go back to standby mode.
NOTE: The phone will ring once when set to OFF mode unless first ring is set to OFF
mode.
RRIVATE RNG
On
#
UNAVAIL RNG
On
#
K. ID SET 1
During a call, the source handset user can press the OPT/TRANSFER button followed by
destination handset. The call is quick transferred to the destination handset, it starts ringing
and shows “TRANSFER”. If destination handset user does not answer the call with 30 sec,
source handset will be ring back for 30 sec.
1. Press and hold the MENU/SCAN button.
2. Press the * button once.
3. Press the SA/MEMO button to save the setting.
4. Press the MENU/SCAN button to go back to standby mode.
ID SET
#
1
28 112803A-1
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Page 29
K. ID SET 2
12
TOTAL
12
During a call, the source handset user can press the OPT/TRANSFER button followed by
destination handset. The call is quick transferred to the destination handset, it starts ringing
and shows “TRANSFER”. If destination handset user does not answer the call with 30 sec,
source handset will be ring back for 30 sec.
1. Press and hold the MENU/SCAN button.
2. Press the # button once.
3. Press the SA/MEMO button to save the setting.
4. Press the MENU/SCAN button to go back to standby mode.
ID SET
#
2
65,536 Combination Security Coding
The cordless telephone have a digital coding security system to prevent unauthorized use of
your telephone line by other cordless phones nearly. The cordless telephone have 65,536
possible security code combinations. Each combination of the code is randomly generated
every time the handset is picked up.
Resetting Security Code and Channel
Communication between the handset and the base unit may not be possible in any of the
following situations:
1. After a power failure.
2. After relocating the base unit by disconnecting the AC adapter.
3. After replacing the handset battery.
4. The handset goes out of range from the base unit.
To reset, place the handset on the cradle of the base unit for five seconds.
IMPROVING CORDLESS RECEPTION
Follow these guidelines to improve cordless sound quality:
• Select an area to install the unit where it is closest to the center of your home or office.
This will improve the operating range of the unit.
• Keep the base unit away from electrical equipment. Radio Frequency Interference (RFI)
is sometimes generated by these appliances, which can cause a degradation in cordless
reception.
• Keep the handset batteries charged as much as possible. Weak handset batteries can
limit the range of cordless operation.
112803A-1 29
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Page 30
MAXIMIZING BATTERY LIFE
Repeated use or recharge of Ni-Cd batteries without periodic full discharge results in reduced
useable charge time. When you notice the usable charge duration decreasing, fully discharge
the Ni-Cd battery and recharge as described:
DISCHARGING
1. Unplug the telephone line cord from the Excursion
2. Make sure that the adapter is connected.
3. Lift the handset out of the base cradle.
4. Press the TALK button of the handset and start discharging.
Once the Symbol Low Battery appears on LCD Display, it means that the battery level is low.
Let it fully discharge for 12 hours. Once the Ni-Cd battery is fully discharged, you may now
charge the battery to its full capacity.
CHARGING
1. Make sure the adapter and telephone line cord are connected to the Excursion
2. Place the handset on the base cradle. The CHARGE LED indicator of the base unit will
light steadily.
3. Leave the handset charging on the base for 14 hours continuously to get a maximum
charge.
4. The Excursion
battery again once you notice a decrease in the useable charge time.
®
36122 is now ready for regular use. Discharge and charge the Ni-Cd
®
36122.
®
36122.
MAINTENANCE
1. Your phone should be situated away from heat sources such as radiators, heaters, stoves
or any other appliance that produces heat.
2. Use a slightly damp cloth to clean the plastic cabinet. A mild soap will help to remove
grease or oil. Never use polish, solvents, abrasives or strong detergents since these can
damage the finish.
TECHNICAL INFORMATION
This cordless phone uses radio frequencies to allow mobility. There are certain difficulties
in using radio frequencies with a cordless telephone. While these are normal, the following
could affect the operation of your system.
NOISE: Electric pulse noise is present in most homes at one time or another. This noise is
most intense during electrical storms. Certain kinds of electric equipment such as light
dimmers, fluorescent bulbs, motors, and fans also generate noise pulses. Because radio
frequencies are susceptible to these noise pulses, you may occasionally hear them in your
handset. Generally, they are minor annoyances and should not be interpreted as defects
30 112803A-1
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Page 31
in your system.
RANGE: Because radio frequencies are used, location of the base unit can affect operating
range. Try several locations in your home or business and pick the one that gives you the
clearest signal.
INTERFERENCE: Some electronic devices operate in and/or generate interference near the
operating frequencies of your cordless telephone. While several protection circuits are used to
prevent unwanted signals, there may be periods when these unwanted signals cause
interference. If interference occurs frequently, it can be minimized or eliminated by lowering
the height of your base antenna or by relocating the base unit. You can check for interference
before selecting the final base unit location by plugging in the phone.
112803A-1 31
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Page 32
TROUBLESHOOTING
A. TELEPHONE UNIT TROUBLESHOOTING TABLE
SYMPTOM SOLUTION
No dial tone
Does not ring
No power on the
handset unit
Does not charge
Range is limited
Calls received flutters
or fades
• Check the telephone line cord connectors at both ends
that they are pushed in firmly until they click.
• If you had a power failure or had unplugged the base unit,
replace the handset on the base unit for two to five
seconds to reset the system.
• Check the RING ON/OFF mode on the handset. Set to
RING ON mode to enable the handset ringer.
• Check the telephone line cord connectors at both ends
that they are pushed in firmly until they click.
• You may have exceeded the Ringer Equivalence
Number(REN) limit of how many phones can be
connected to the same line. The REN total of all
devices(printed on the bottom label of each unit)should
not exceed five(5). Disconnect the appropriate units to
lower the REN total.
• Check the Ni-Cd battery pack for proper connection
inside the battery compartment on the handset.
• The handset rechargeable Ni-Cd pack may need charging.
• Check the Ni-Cd battery pack for proper connection
inside the battery compartment on the handset.
• Made sure the charging contacts on both the base unit and
the handset are in contact during charging.
• The charging contacts and terminals may need cleaning
with an alcohol-dampened swab.
• Move the base unit so that it is centrally located in your
residence or office and make sure that the base unit is not
located near appliances.
• The handset Ni-Cd battery may be weak. Recharge the
Ni-Cd battery.
• Refer to the section “ Improving Cordless Reception”.
• The handset rechargeable Ni-Cd battery pack may need
charging.
• Choose an alternate channel using the MENU/SCAN
button on the handset.
32 112803A-1
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Page 33
Interference on
reception
Excessive static
• Refer to the section “Improving Cordless Reception”.
• Refer to the section “Improving Cordless Reception”.
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Page 34
B. CALLER ID SYSTEM TROUBLESHOOTING TABLE
SYMPTOM SOLUTION
The Caller ID panel
is blank
The Caller ID does
not show the caller’s
name and/or phone
number
Random characters
and/or “NO DATA”
appear on the LCD
display
Cannot get call
Waiting
identification on the
LCD panel
AC ADAPTOR:USE ONLY WITH CLASS 2 POWER SOURCE, OUTPUT
THIS SYMBOL IS INTENDED TO ALERT THE USER OF THE
PRESENCE OF IMPORTANT OPERATING AND MAINTENANCE
(SERVICING) INSTRUCTIONS IN THE OWNER’S MANUAL.
• Check the power connection.
• Check the telephone line cord connections.
• Check the batteries for proper installation.
• The Caller ID unit will not function until you have Caller
ID service provided by your local phone company. Call
your local phone company to have Caller ID installed on
your telephone line.
• If you pick up the phone before the second ring, the caller
information will not be correctly received. If you have
telephone answering device(TAD) connected with the
unit, set the TAD to answer after two rings or more.
• If it is a blocked call or an out-of-area call, the caller’s
name and/or phone number will not appear on the display.
• If only the caller’s phone number appears on the display,
it may be Single Data Message Format(SDMF) call, as
opposed to a Multiple Data Message Format (MDMF)
call. Please call your local phone company to see which
service you have.
• On rare occasions, the Caller ID information sent by the
telephone company may have an error in the transmission.
This is not the fault of your Caller ID unit. It can only
capture and store the data that was received.
• Subscription to Caller ID Call Waiting (CIDCW) is
required from your local phone company for the CIDCW
function to operate properly. Call you local phone
company for details.
9VDC, 400mA for base unit and 200mA for charger .
34 112803A-1
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Page 35
Distributed Exclusively Worldwide by Unical Enterprises, Inc., Industry, California, USA
36122/062803A-1 www.nwbphones.com
112803A-1 35
OWNER’S MANUAL # 36122 ver. 112803A-1
Page: 35 ENGLISH VERSION
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