ExcelCare XL-300 User Manual

EXCELCARE

EXCELCARE

EXCELCARE

EXCELCARE

EXCELCARE

excelcare

User Manual

ExcelCare XL-300

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© 2012 ExcelCare BV, Koperslagerij 9, 4651 SK, Steenbergen, The Netherlands

Tel. [phone], Fax [phone], E-mail: [e-mail], www.ExcelCare.nl

YOU AND / OR YOUR ATTENDANT MUST READ AND FULLY UNDERSTAND THIS MANUAL BEFORE USE

General information

At this moment we introduce you to a quality product from Van Os Medical UK Ltd and we want to thank you for
the confidence in our ExcelCare® products. The ExcelCare® XL-300 is a quality product. The policy of Van Os
Medical UK Ltd is to continually improve the quality and reliability of our products. We reserve the right, therefore,
without prior notification, to alter this guide.

It is important that your guide for the use of the electric adjustable bed is read carefully. The manual contains
important information about the safe use and maintenance of your walking frame. We recommend that you keep
this guide, it's also your proof of warranty and you will find it useful for referring to at a later date.

The safety instructions in this guide are general guidelines that must be seen as broad guidelines. It is possible that
you develop your own ways for many common actions. However, we advise you to consult a professional for
assistance in developing safe and effective techniques with regards to your daily activities and your physical
capabilities.

Your new walking frame requires frequent maintenance, much of which you can do yourself. We want you to take
your walking frame once a year to be inspected by a professional. You will find a maintenance schedule later in this
manual.

Caution!

In this guide you will find informative comments and warnings. These are clearly identified by the below symbols
and the appearance of the text:

 Tip Information

 Warning To avoid personal injury, warnings must be followed

Fill out the information on your authorized dealer below:

Company: …………………………………………………………………

Address: …………………………………………………………………

…………………………………………………………………

Telephone number: …………………………………………………………………

Fax number: …………………………………………………………………

Email adress: …………………………………………………………………

Website: …………………………………………………………………

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© 2012 ExcelCare BV, Koperslagerij 9, 4651 SK, Steenbergen, The Netherlands

Tel. [phone], Fax [phone], E-mail: [e-mail], www.ExcelCare.nl

Contents

1. IDENTIFICATION ................................................................................................................................................................. 3

2. GENERAL INFORMATION .................................................................................................................................................... 4

3. SAFETY REGULATIONS ........................................................................................................................................................ 5

3.1 GENERAL SAFETY REGULATIONS ................................................................................................................................................... 5

3.2 WARNINGS FOR SAFE USE .......................................................................................................................................................... 5

3.3 SAFETY TIPS ............................................................................................................................................................................ 5

4. TECHNICAL INFORMATION ................................................................................................................................................. 5

5. WARRANTY ......................................................................................................................................................................... 6

5.1 WARRANTY APPLICATION ........................................................................................................................................................... 6

5.2 WARRANTY PROVISIONS ............................................................................................................................................................. 6

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© 2012 ExcelCare BV, Koperslagerij 9, 4651 SK, Steenbergen, The Netherlands

Tel. [phone], Fax [phone], E-mail: [e-mail], www.ExcelCare.nl

6

7

1. Identification

Your walking frame is equipped with a unique identification number. You can find this number on the cross frame
of your walking frame. Below is an example of the frame label on which you can find the identification number.
Furthermore you will find the explanation of the various data stored on the frame label listed below.

1. Production date The date on which your walking frame was manufactured.

2. Serial number Every walking frame has its own unique identification number. You must have this

number when making technical requests or if warranty parts are required.

3. Maximum user weight The largest occupant weight allowed for protection of both the walking frame and

the user.

4. Type number This number indicates which model of walking frame you have, again this is always

required when making technical calls.

5. Model name The model name of your walking frame starts with the brand name ExcelCare. The

brand name ExcelCare is followed by an additional model description that forms the
model name of your ExcelCare XL-300.

6. Description Description of your walking frame.

7. Warranty This is the warranty period of your walking frame. Chapter 4 describes your

warranty terms and conditions in more detail.

1 2 3 4 5

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© 2012 ExcelCare BV, Koperslagerij 9, 4651 SK, Steenbergen, The Netherlands

Tel. [phone], Fax [phone], E-mail: [e-mail], www.ExcelCare.nl

2. General information

Components of your walking frame

1

Handles

3

Sledges*

2

Height adjusment walking
frame

4

Wheels*

* Both parts come standard with the walker and are easy to install

Your walking frame is equipped with a number of elements and parts. You should know these before you continue
reading this manual. Designs and specifications may change without prior notice.

General explanation of your walking frame

Your walking frame is designed to support you while walking and in this way to improve the independency. You can
use the walking frame with wheels or with non-skid caps.

2 3 4

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© 2012 ExcelCare BV, Koperslagerij 9, 4651 SK, Steenbergen, The Netherlands

Tel. [phone], Fax [phone], E-mail: [e-mail], www.ExcelCare.nl

3. Safety regulations

Van Os Medical UK Ltd specifically disclaims responsibility for any injury or property damage which may occur
during any use which does not comply with laws or ordinances. If used correctly, the ExcelCare® XL-300 is an
utmost safe and stable product, if the instructions for use as described in this manual are followed. However, it is
possible when the ExcelCare® XL-300 is not used correctly, dangerous situations may occur.

3.1 General safety regulations

Protect your ExcelCare® walking frame by checking it regularly. When a part of your ExcelCare® walking frame is
not functioning properly, a dangerous situation could occur. You must keep your walking frame in a good
condition to ensure safety in use. Periodical inspection, correct adjustment of your walking frame and timely
replacement of damaged and worn parts will result in use for years without any problems. A qualified Van Os
Medical UK Ltd dealer, who will use only Van Os Medical UK Ltd replacement parts, will take care of your walking
frame to ensure a long lifetime.

3.2 Safety tips

Daily use of the walking frame can be dangerous. You will need to be careful when walking with the walking frame.
Check if the legs of the walking frame are all adjusted in the same height. Also, when folding the walking frame,
you need to be careful with your fingers. They can get stuck between the walking frame, and this can hurt you.
Fold your walking frame as shown in the pictures below.

Photo 1 Photo 2

4. Technical specifications

Technical specification of the XL-300

Total height

82-99 cm (adjustable)

Total length

52 cm

Total width

60 cm

Weight

3 kg

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© 2012 ExcelCare BV, Koperslagerij 9, 4651 SK, Steenbergen, The Netherlands

Tel. [phone], Fax [phone], E-mail: [e-mail], www.ExcelCare.nl

5. Warranty

5.1 Warranty application

Together with your walking frame you get the factory warranty. However, it is possible that your dealer offers a
supplementary warranty. This manual only handles the factory warranty as given by Van Os Medical UK Ltd.
This warranty is only granted to you as the consumer. It is not intended to be used commercially (like hiring or
institutional use). The warranty is limited to defects to materials and possible hidden shortages. Van Os Medical UK
Ltd guarantees the following warranty periods:

COMPONENT

None

1 year

XL-300



5.2 Warranty definition

Your manual is also the warranty form, fill in the relevant details and store it carefully.

Warranty conditions
The warranty period commences upon the date of purchase. If within the warranty period, your walking frame will
be defect, it will be repaired or replaced.
However, you do need to provide to Van Os Medical UK Ltd a complete filled in warranty registration form or a copy
of the bill with date of purchase. Without a warranty registration form or a proof of the purchase date the warranty
will start at the date when Van Os Medical UK Ltd sent the invoice to the dealer.

Repairs and replacement must be performed by an authorized Van Os Medical UK Ltd service agent. To qualify for
the warranty, your walking frame must require the care standards. Furthermore, if a problem occurs, you need to
fully inform the Van Os Medical UK Ltd service agent immediately. If you use the walking frame outside the
designated area of the Van Os Medical UK Ltd service agent, you can repair your walking frame by any other, by the
factory approved, service agent.

When parts of the walking frame, within 12 months after the commence date, needs reparation or replacement, as
a result of a manufactory or material error and the walking frame is with its first owner, the part or parts will be
repaired or replaced free of charge.

 Tip

This warranty is not transferrable.

This warranty does not include any labour charges incurred by replacements.

Replaced or repaired parts fall under the same warranty conditions as the original walking frame.
Worn parts are normally not guaranteed, unless these parts are worn as a direct result of an original manufacturer
defect. These parts are for example upholstery, tyres, inner tubes and similar kinds of parts.

Under normal circumstances no responsibility is accepted when the walking frame needs replacement or repairs as
a direct result from:

1. Not maintaining the walking frame and parts according to the recommendations of the manufacturer or not

using the specific original parts;

2. Damaging the walking frame or parts by inattentive use, accident or wrong use;

3. Adjusting the walking frame or parts, different from the specifications of the manufacturer or reparations done

before the service agent is warned.

4. If the product is not equipped with an original factory frame number and identification label as described in

the manual, see chapter 1.

The walking frame that is described and showed in this manual can differ from your own model in details. However,
all instructions are relevant, independent of slightly different details. We reserve the right to change the product
in this manual without further notice. All drawings, measures and capacities showed in this manual, are
approximations and may be slightly different to the specifications.

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© 2012 ExcelCare BV, Koperslagerij 9, 4651 SK, Steenbergen, The Netherlands

Tel. [phone], Fax [phone], E-mail: [e-mail], www.ExcelCare.nl

 Warning:

Van Os Medical UK Ltd cannot be liable for any consequent or individual damage whatsoever. While this
manual is created with care, it is not exclusive. If you are going to use the walking frame not in
accordance with the guidelines in this manual, you need to consult with an authorized Van Os Medical UK
Ltd dealer. The warranty is only valid during the indicated period. If adjustments are made to the
walking frame which have structural impact on the product, the warranty will expire completely. You
can contact Van Os Medical UK Ltd for enlarged warranty and supply conditions and an address list of
authorized dealers.

For warranty service, contact your authorised dealer from where you bought your walking frame. If it occurs that
you are not helped to your satisfaction concerning the warranty service, please contact Van Os Medical UK Ltd in
writing. You can find the address on front page of this manual.

 Tip

Maintenance is not warranty. Your dealer may deviate from the maintenance interval.

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© 2012 ExcelCare BV, Koperslagerij 9, 4651 SK, Steenbergen, The Netherlands

Tel. [phone], Fax [phone], E-mail: [e-mail], www.ExcelCare.nl

Product identification

Product: Medical device
Brand: ExcelCare
Model/type: XL-300
Version:

Manufacturer: Name Van Os Medical B.V.
Address Koperslagerij 3
4651 SK Steenbergen

Country The Netherlands

EU Representative: Name W. van Os
Address Koperslagerij 3
4651 SK Steenbergen

Country The Netherlands

Function Director

Technical constructed file

Prepared by: Name J.M.J. Brouwer BBA
Function: Research and Development
Issue date: 01-09-2014
TCF date: 01-09-2014
Recertification date:

Means of conformity

The product is in conformity with Directive 93/42/EEC based on the use of a
Technical construction file in accordance with Article 9 (Class I products) of the
Directive

Signature of EU representative:

Place : Steenbergen

Date : 01-09-2014

Number : VOS.TCF.EC.XL300

excelcare

For international customers:

ExcelCare B.V.
Koperslagerij 9
4651 SK Steenbergen
The Netherlands

Tel.: [phone]
Fax: [phone]

E-mail [e-mail]

For UK and Ireland:

Van Os Medical UK Ltd
Excel House
Escrick Business Centre
Escrick, York
YO19 6FD

Tel.: [phone]
Fax: [phone]