Excel G6 Active, G4, Xeryus Compact, G5 Comfort, G3 User Manual

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Read instructions before use
User Manual
Excel
G6 ‘Active’
Overall user manual
© 2009 VAN OS MEDICAL UK LTD.
Tel. +44(0)1757 701177, Fax +44(0)1757 706011, E-mail: sales@vanosmedical.com, www.vanosmedical.com
YOU AND / OR YOUR ATTENDANT MUST READ AND FULLY UNDERSTAND THIS MANUAL BEFORE USE
General information
You have just purchased a Van Os Medical UK Ltd wheelchair and we want to thank you for the confidence in our EXCEL® products. The EXCEL® wheelchair is a quality product. It is adjustable in many different ways and it can also be easily upgraded.
The policy of Van Os Medical UK Ltd is to continually improve the quality and reliability of our products. We reserve the right, therefore, without prior notification, to alter this guide.
It is important that your guide for the use of the wheelchair is read carefully. The manual contains important information about the safe use and maintenance of your wheelchair. We recommend that you keep this guide, it's also your proof of warranty and you will find it useful for referring to at a later date.
The safety instructions in this guide are general guidelines that must be seen as broad guidelines. It is possible that you develop your own ways for many common actions. However, we advise you to consult a professional for assistance in developing safe and effective techniques with regards to your daily activities and your physical capabilities.
Your new wheelchair requires frequent maintenance, much of which you can do yourself. We want you to take your wheelchair once a year to be inspected by a professional. You will find a maintenance schedule later in this manual.
You'll also find that this manual includes a detailed description of all the available settings of your wheelchair. Many of these options require, as well as repairs to your wheelchair, the knowledge of a professional. We therefore advise you to consult a professional if your wheelchair requires repairs or a modification.
Caution!
In this guide you will find informative comments, recommendations and warnings. These are clearly identified by the below symbols and the appearance of the text: -
Tip Informative information
Recommendation Damage to equipment is possible if recommendations are not followed
Warning To avoid personal injury, warnings must be followed
Fill out the information on your authorized dealer below
:
Company: …………………………………………………………………
Address: …………………………………………………………………
…………………………………………………………………
Telephone number: …………………………………………………………………
Fax number: …………………………………………………………………
Email adress: …………………………………………………………………
Website: …………………………………………………………………
Overall user manual
© 2009 VAN OS MEDICAL UK LTD.
Tel. +44(0)1757 701177, Fax +44(0)1757 706011, E-mail: sales@vanosmedical.com, www.vanosmedical.com
Contents
1. IDENTIFICATION .................................................................................................................................................................. 3
2. GENERAL EXPLANATION CONCERNING YOUR WHEELCHAIR ................................................................................................ 4
2.1 C
OMPONENTS OF THE WHEELCHAIR
....................................................................................................................................................4
2.2 G
ENERAL EXPLANATION OF THE FUNCTION AND POSSIBILITIES OF YOUR WHEELCHAIR
....................................................................................4
3. SAFETY REGULATIONS ......................................................................................................................................................... 5
3.1 G
ENERAL SAFETY REGULATIONS
.........................................................................................................................................................5
3.2 W
ARNINGS FOR SAFE USE
.................................................................................................................................................................5
4 INSTRUCTIONS FOR USE ...................................................................................................................................................... 7
4.1 S
AFETY TIPS
...................................................................................................................................................................................7
4.2 N
EGOTIATING PAVEMENTS AND UNEQUAL SURFACES
.............................................................................................................................8
4.3 G
OING UP AND DOWN RAMPS
...........................................................................................................................................................9
4.4 G
OING UP AND DOWN STAIRS
..........................................................................................................................................................11
INSTRUCTIONS FOR USE AND MOUNTING OPTIONS ................................................................................................................. 12
5.1 T
OOLS AND TECHNICAL INFORMATION
...............................................................................................................................................12
5.2 O
PENING AND CLOSING THE WHEELCHAIR
..........................................................................................................................................12
5.3 U
SE OF THE FOOTPLATE AND FOOTREST
.............................................................................................................................................13
5.4 U
SING THE ELEVATING LEGRESTS (OPTIONAL
) ......................................................................................................................................15
5.5 U
SING THE CALF PLATE (OPTIONAL
) ..................................................................................................................................................16
5.6 U
SING AN AMPUTEE SUPPORT (OPTIONAL
) ........................................................................................................................................16
5.7 U
SING THE WHEELCHAIR BRAKE
.......................................................................................................................................................18
5.8 U
SING THE ARMREST
.....................................................................................................................................................................19
5.9 U
SING PUSH HANDLES
....................................................................................................................................................................20
5.10 P
OTENTIAL USES AND FUNCTIONS OF THE BACK OF THE WHEELCHAIR
.....................................................................................................20
5.11 U
SING THE REAR WHEELS (TIRE TABLE) AND ANTI-TIP WHEELS
..............................................................................................................21
5.12 U
SING ACCESSORIES AND OTHER OPTIONS ON YOUR WHEELCHAIR
.....................................................................................................22
5.13 U
SE OF THE HEADREST (OPTIONAL ITEM
) .........................................................................................................................................24
6. TRANSPORT AND TRANSIT IN CAR ..................................................................................................................................... 27
6.1 DE-
ASSEMBLY
..............................................................................................................................................................................27
6.2 A
SSEMBLY
...................................................................................................................................................................................27
7. MAINTAINENCE ................................................................................................................................................................. 27
7.1 T
YRES
.........................................................................................................................................................................................27
7.2 B
RAKES
.......................................................................................................................................................................................28
7.3 C
ROSS BRACE
...............................................................................................................................................................................28
7.4 R
EAR WHEEL
................................................................................................................................................................................28
7.5 F
RONT CASTOR AND FRONT CASTOR FORK
..........................................................................................................................................28
7.6 U
PHOLSTERY
................................................................................................................................................................................28
7.7 C
LEANING
....................................................................................................................................................................................29
8. PROBLEM ANALYSIS AND SOLUTIONS ............................................................................................................................... 29
9. WARRANTY ....................................................................................................................................................................... 30
9.1 W
ARRANTY APPLICATION
................................................................................................................................................................30
9.2 W
ARRANTY DEFINITION
..................................................................................................................................................................30
10. SERVICE AND MAINTENANCE ........................................................................................................................................ 31
10.1 G
ENERAL MAINTENANCE INSTRUCTIONS
..........................................................................................................................................31
10.2 S
ERVICE CHECKLIST
......................................................................................................................................................................32
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1. IDENTIFICATION
Your wheelchair is equipped with a unique identification number. You can find this number on the cross frame of your wheelchair. Below is an example of the frame label on which you can find the identification number. Furthermore you will find the explanation of the various data stored on the frame label listed below.
1. Production date The date on which your wheelchair was manufactured.
2. Serial number Every wheelchair has its own unique identification number. YOU must have this
number when making technical requests or if warranty parts are required.
3. Maximum user weight The largest occupant weight allowed for protection of both the wheelchair and the user.
4. Type number This number indicates which model of wheelchair you have, again this is always required when making technical calls.
5. Model name The model name of your wheelchair starts with the brand name Excel. The brand name Excel is followed by an additional model description that forms the model name of your wheelchair.
6. Usage application Where you can use your wheelchair.
7. Warranty Here the guarantee period of your wheelchair is reflected. Chapter 9 describes your
warranty terms and conditions in more detail.
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2. GENERAL EXPLANATION CONCERNING YOUR WHEELCHAIR
2.1 Components of the wheelchair
1 Back coating
10
Ball head
2 Push handle
11
Front fork
3 Backrest
12
Front wheel (swing castor)
4 Hand
rim 13 Foot plate
5 Rear wheel
14
Foot rest
6 Parking brake
15
Seat
7 Axle bracket
16
Armrest
8 Anti-tip wheels
17 Tension bar
9 Frame
18 T
ension straps
back
Your wheelchair is equipped with a number of elements and parts. You should know these before continue reading this manual. Your wheelchair can be equipped with options and accessories not pictured. You will see this yourself whilst reading this manual. Designs and specifications may change without prior notice.
2.2 General explanation of the function and possibilities of your wheelchair
Your wheelchair is a foldable one, which is designed to be easy to transport in a car. Mainly, we divide the wheelchairs into two categories: self propel version with large rear wheels, and the transit version with small rear wheels. You can look at the rear wheel to see which type of wheelchair you have. If you wheelchair has big 24” rear wheels and you can move it yourself it is a self propel version. If you wheelchair has small 12” rear wheels and you need a supervisor to push the wheelchair it is a transit version. Your wheelchair is a product falling into the medical equipment and is not a standard consumer product. You must follow this manual completely to ensure good, optimal and safe use of your wheelchair.
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3. SAFETY REGULATIONS
VAN OS MEDICAL UK Ltd specifically disclaims responsibility for any body injury or property damage which may occur during any use which does not comply with laws or ordinances. If used correctly, the Excel wheelchair is an utmost safe and stable product, if the instructions for use as described in this manual are followed. However, it is possible when the Excel wheelchair is not used correctly, dangerous situations may occur.
3.1 General safety regulations
Protect your Excel wheelchair by checking it regularly. When a part of your Excel wheelchair is not functioning properly, a dangerous situating could occur. YOU MUST KEEP YOUR WHEELCHAIR IN A GOOD CONDITION TO ENSURE SAFETY IN USE. Periodical inspection, correct adjustment of your wheelchair and timely replacement of damaged and worn parts will result in use for years without any problems. A qualified Van Os Medical UK Ltd dealer, who will use only Van Os Medical UK Ltd replacement parts, will take care of your wheelchair to ensure a long lifetime.
Warning:
YOU must your keep wheelchair in a good state to be able guarantee use and ambulatory the security in.
3.2 Warnings for safe use
Warnings:
-
do not use your wheelchair on streets or roads, only on the pavements;
- do not use your wheelchair in sand, rough area, wet and glade surfaces or surfaces with little grip;
- the transport of your wheelchair is in all vehicles, including vehicles which are adapted developed
especially and/or for the transport of your wheelchair, is at your own risk. We accept absolutely no liability for this. We recommend you, if you want nevertheless to transport your wheelchair, to contact a recognised manufacturer of taxi fixations to take with the carrier, your supplier and/or systems to choose an appropriate system for your wheelchair and situation;
- do not try to ascend ramps without installed anti tippers, never ascend a hill without anti tippers;
- do not lean concerning the back of the wheelchair. This can result in rolling over the wheelchair;
- before leaning or reaching forward, sit back into the chair and face the castors forward:
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- A ‘wheelie’ is extremely dangerous to the user and will cause serious damage to the wheelchair
- Never connect anything to the wheels, this may cause damage to the chair and also effect the balance of
the chair and may injure the user;
- Do not stand on the footrest this will cause the chair to tip and injure the user (figure 4);
- For suitable protection of potential obstruction the lowest point of the footrests serves minimum 7 cm free of the ground;
- Place the wheelchair on a stable, flat surface and attach the brakes before you get off or.
- Attach the brakes when you use the wheelchair in a lift or on a wheelchair lift and when you want to get
off;
- The standard weight capacity has been indicated on your frame label;
- Unauthorized modification and or use of no Van Os Medical parts will void the warranty of this chair and
may lead to injury to the user and damage to the chair.
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4 INSTRUCTIONS FOR USE
You will have to learn the characteristics of your wheelchair. It is most important to learn the safest methods to develop the daily activities in accordance to your life style. Consult your medical advisor or therapist for assistance by developing safe and effective techniques for your daily activities and your physical possibilities.
4.1 Safety Tips
Daily operations such as getting off the wheelchair, reaching and bending in wheelchair will cause change the weight distribution and the centre of gravity of you and your wheelchair. You will need to perform these movements and techniques as shown below.
Transferring
Transferring in a wheelchair is a difficult manoeuvre. Consult your physical therapist for assistance in developing your individual technique. The possibilities you have for making a transfer are depending on your physical characteristics. We advise to discuss this first with your physical therapist.
However if you have sufficient body strength and you want to transfer to and from the wheelchair can you best do this in the following manner:
To get out of the wheelchair:
First of all you must make sure that your wheelchair stand as closely as possible to the place of where you want sit. Put the castors forward and attach the brakes. Swing away the footplates and place your feet on the ground. You are now in position to carry out the operation. Shift your weight to the front of the chair, you can use the armrests as a support and move yourself to the place where you want sit. If necessary you can use a transfer board.
To get in:
To get in your wheelchair you need to do the same things as when you want to get out of the wheelchair, only in reversed order.
Reaching / bending forward
1. Make sure that you are as close as possible to the object;
2. Make sure the front wheels are turned forward. If not, go forwards and then backwards to turn the wheels fully to the front;
3. Engage the wheel brakes;
4. You can now move towards the target with caution to keep the wheelchair from falling.
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Reaching / bending sideward
1. Manoeuvre the chair as closely as possible to the object you want to reach. You can use your rear wheels;
2. Make sure the front wheels are fully turned to the front. If not, go forwards and then backwards to turn the
wheels fully to the front;
3. You can now pick up the object. While you pick up the object you need to make sure you keep it as close as
possible to the wheelchair (picture 7 and picture 8).
Reaching / bending backward
1. Manoeuvre the chair as closely as possible to the object. You can use the rear wheels. For example they will
indicate how close you can come to object;
2. Do not engage the wheel locks. If your weight moves while reaching, it is better to drive in that direction than
tipping the wheelchair.
3. Do not reach further than your arm can reach. If you are in doubt, you reposition the chair (picture 9);
4.2 Negotiating pavements and unequal surfaces
Going up the pavement:
If you ascend a pavement, we advise to do this together with an attendant. The attendant can help you in two different ways, however we advise you to do it the first way.
- You and the attendant reach to pavement facing forward. The attendant must pull the push handles towards
him and place his foot on the stepper on the rear side of the wheelchair. Because of this there is a lever effect that tips the wheelchair (see picture 10).
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- The attendant is already standing on the pavement and makes sure that the wheelchair stands with the rear wheels as closely to the pavement as possible. The user of the wheelchair needs to lean backwards. This way the wheelchair will tip backwards and the attendant can pull the chair on the pavement. The attendant needs to make sure that the front wheels are on the pavement before he lets the wheelchair down.
If you want to go up a pavement alone, you should move your weight as far forward as possible by bending forward. Then you must provide a so-called 'Wheelie', to get the front wheels on to the pavement (see figure 3, under the heading “Warnings for safe use”). You can only perform this action if you have practiced it with a trained expert.
Going down the pavement:
If you want to go down the pavement, we advise you to do this with an attendant. The attendant should move the wheelchair forward to the curb. Then the user should lean back so the attendant can tilt the wheelchair to find a balance point. When the wheelchair is balanced the attendant can move the wheelchair slowly off the curb. When the wheelchair is off the pavement, the attendant can let the front wheels back onto the ground.
If you want to independently go off the pavement, you should do this in reverse (Figure 11 shows what not to do). You can do this only if you've practiced with a trained expert.
4.3 Going up and down ramps
Most people can climb short slopes by themselves. This of course depends on your body strength, stamina and the gradation of the slope. Inspect the slope always for risks, such as holes or slippery and uneven surfaces before you drive off. If you can not see the slope, ask someone to inspect it for you.
Warning:
A slope of more than 5 degrees can be dangerous to descending or climbing. Remember that the friction of your hands to grab the hand rim is the only way to brake while driving.
Most people develop their own methods to drive up slopes through practice. Sit with your upper body slightly forward as you climb the slope. Should it be necessary to stop on the slope, you must try to avoid unexpected movements which may cause tilting when climb further (Figure 12).
If you want to climb a relatively steep slope, we advise you to use the assistance of a supervisor, figure 13.
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We recommend you to use anti-tip wheels. They prevent you from tipping the wheelchair over backwards (figure 12). Depending on the model of your Excel wheelchair sometimes these are a standard item and sometimes they are an optional extra.
Do not carry any weight on the back of the wheelchair whilst ascending (figure 13). This changes the balance and increases the chances of tipping backwards.
Make sure the footrest is minimum 7 cm from the ground when you are descending a slope. This is in order to ensure your safety at the end of the slope. Always look forward when you descend and do not lean forward as this can cause overturning. Lean slightly backward in order to increase stability.
Make sure you have your wheelchair under control at all times. Do not hurry down the slope, but move slowly and safely. The speed of descent is controlled by the amount of grip strength that you exercise on the hand rims. In an effort to prevent friction burns to your hands, it is recommended that you use gloves. To reduce the risk that you burn your hands or lose control over the wheelchair, you need to slowly descend a slope.
Do not use the wheel brakes during the descent. The wheel brakes are designed for static braking of the rear wheels whilst stationary.
Avoid changing direction as you descend. Despite that your EXCEL® wheelchair is designed for balance and control, a change of direction on the slope can change the balance which will cause instability.
If you are using an attendant they should be aware that even with a slight slope already considerable traction should be exercised (figure 15).
Warning:
Using the wheel brakes to slow down the wheelchair whilst driving can cause a sudden stoppage. The result of this can be that the chair rotates to one side and tilts, or abrupt stops so that the seat tilts forward.
 If your wheelchair is used in an environment where there are many slopes, it is advisable to fit a drum
braking system for the attendant to use.
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4.4 Going up and down stairs
Stairs are one of the largest obstacles for wheelchair users. However, with a little help from others it is possible to climb up and down the stairs when a wheelchair elevator is not available. Only you and your attendants must be aware of the rather heavy weight to be replaced.
Going up the stairs You need to go up the stairs backwards. We advise if you want to climb the stairs with a wheelchair you will do this with the help of a minimum of two attendants. One attendant on the front of the wheelchair and one attendant on the back of wheelchair. The attendant at the back of the wheelchair grabs the push handles and let the wheelchair tip backwards until it in balance. When the wheel is in balance the attendant at the front of the wheelchair needs to grab the side frames. You are now in position to climb the stairs. The attendant on the front pushes the side frames up until they are above the first step and the attendant on the back makes the first step on the stairs. Repeat this technique until the last step of the stair, see figure 17. You can let the front castors down when the attendant on the front has taken the last step.
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Going down stairs To go down the stairs you need to do the same things as when you where going down the stairs, only in reversed order and you needs to go down the stairs forwards.
Warning:
Never lift a wheelchair by the push handles, armrests or footrests (picture 16). Always hold a part of the main frame.
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MAKING ADJUSTMENTS TO YOUR WHEELCHAIR CAN CAUSE BIG RISKS FOR YOUR SAFETY AND THE FUNCTION OF
YOUR WHEELCHAIR. ADJUSTMENTS MADE BY YOURSELF ARE STRONGLY ADVISED AGAINST AND CARRIED OUT AT
YOUR OWN RISK. ALWAYS SEEK ADVICE FROM AN APPROVED DEALER BEFORE MAKING ADJUSTMENTS.
INSTRUCTIONS FOR USE AND MOUNTING OPTIONS
In this chapter we will explore all the possibilities that you have with your wheelchair. All setting and user instructions, such as the removal of the footrest, will be discussed.
Your wheelchair is an Excel® G6 ‘Active’
The wheelchair is available in self propel and transit versions, see section 2.2 for further explanation on this. On the cross-frame of your wheelchair you will find a label on which you can find which wheelchair you own. Further on in this chapter we can refer to a specific version.
Warning:
We advise you, if you want to make changes where tools are needed, to consult with your dealer.
5.1 Tools and technical information
For the maintenance of your wheelchair you will, in some cases, need tools. For your wheelchair you will need the following tools:
Phillips screwdriver PH2 Allen keys 4, 5 and 6 mm Cross-ring or keys 8, 10, 13 and 26 mm Spanners 19 and 22 mm Socket wrench 19 mm
Excel® G6 ‘Active’
Seat width 40, 42½, 45 and 50 cm Seat depth 40, 43, 46 and 46 cm Seat height 43, 45, 47½, 50, 51½ and 53 cm Backrest height 42½, 45 and 47½ cm (adjustable) Total width 17 cm + seat width Total length > 100 cm Total height > 95 cm Folded width 31 cm Armrest height 19-35 cm height adjustable Weight (complete) 14.9 kg Transport weight 9.2 kg Maximum user weight 130 kg (150 kg in seat width 50 cm)
5.2 Opening and closing the wheelchair
Opening the wheelchair
- Make sure you stand to the side of the wheelchair;
- Hold the armrest of the side closest to you, and tilt the wheelchair slightly towards you;
- Push the seat side tubes downwards, this will unfold the wheelchair;
- Then, to fully open the wheelchair, push the side tubes of the seat frame into place, see figure 1;
- Make sure the side tubes are now in the seat receiving brackets on the main frame and check if the seat
coating is flat;
- If you have removed them, place the foot or leg rest back onto the wheelchair, see chapter 5.3. You can now use the wheelchair.
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Folding the wheelchair
- Fold away the foot plates and remove the foot or leg rest, see chapter 5.3;
- Make sure you are next to the wheelchair;
- Get a hold of the seat material at the front and rear in the middle and pull it straight up, see figure 2;
- Tilt the wheelchair slightly and then push the sides toward each other to completely fold the wheelchair.
5.3 Use of the footplate and footrest
Adjusting the heel straps:
- You can adjust the heel straps, which you will find on the footplate, with the Velcro;
- Check if the Velcro of the heel straps is tighten properly.
Folding the footplate away
- Go to the front of the wheelchair and get a hold of the front of the foot plate, see figure 3;
- Fold the footplate in the direction of the footrest, see figure 4. Make sure the heel strap does not get stuck
between the footplate and footrest, see figure 4.
Swinging the footrests towards and away from the wheelchair
- Go to the front of the wheelchair;
- Pull the black control lever up, see figure 5;
- You can now swing the footrest inwards or outwards.
Removing the footrests from the wheelchair
- Go to the front of the wheelchair;
- Pull the black control lever up, see figure 5. You can now swing the footrest inwards and outwards;
- Swing the footrests 90˚ to the outside of your wheelchair and pull the complete footrest straight up from the
tube.
Placing the footrest back on your wheelchair
- Go to the front of the wheelchair;
- Place the footrest with an angle of 90°back on the tube, see figure 6 an angle of swung outwards;
- Swing the footrest to the front until you hear a click. This click confirmed that the foot is in position.
Figure 1
Figure 2
Figure 3
Figure 4
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Setting height of the footplate
- Loosen the black button on the footrest, see figure 7;
- Select the desired height, make sure the holes in the top two tubes are together and turn the black button
down;
- Make sure the footplate is in place and that the length is equal on both sides.
Setting angle of the footplate
There are two different types of footrest where it is possible to adjust the angle of the footplate. You can decipher which footrest you have by looking at it. One type has stepped adjustment (figure 8) and the other has infinite adjustment (figure 9).
Footrest 1 (stepped adjustment, figure 8)
To adjust the angle of this footplate, you have to use the supplied wrench number 5.
- You need to loosen the bolt completely, see figure 8;
- The footplate can now be removed from the footrest. Select the desired angle of the plate and turn the
screw well. Note the help dashes at the footplate for choosing the desired angle;
- Make sure the footplate is in place.
Footrest 2 (infinite adjustment, figure 9)
To adjust the angle of this footplate you need to sit in the wheelchair and use your feet to find the correct angle of the footplates. On this footrest the footplate can never be fully fasten but is still safe for use. You can fasten the footplate securely with the supplied wrench (No. 5) on the side of the foot plate.
Setting the footplate depth (optional)
To adjust the depth of the footplate you need to use the enclosed wrench number 5.
- You loosen the screw with the wrench number 5, figure 10;
- You can now move the footplate forwards and backwards. Set the desired depth and tighten the foot plate;
- Make sure the footplate is in place and the depth in both plates are equal.
Figure 5
Figure 7
Figure 6
Figure 8
Figure 9
Figure 10
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5.4 Using the elevating legrests (optional)
You have the possibility to place an elevating legrest on your wheelchair in stead of a standard legrest. In this section you can read how to use an elevating legrest.
Swinging the elevating legrest away
- Go to the front of the wheelchair;
- Pull the black button upwards, see figure 11;
- You can now swing your elevating legrest inwards and outwards.
Removing the elevating legrest from the wheelchair
- Go to the front of the wheelchair;
- Pull the black button upwards, see figure 11;
- You can now swing your elevating legrest inwards and outwards;
- Swing the elevating legrest 90 ˚ to the outside of the wheelchair and pull it straight up from the receiving tube.
Replacing the elevating legrest back on the wheelchair
- Go to the front of the wheelchair;
- Attach your elevating legrest back to the frame at an angle of 90° swung outwards, figure 12;
- Turn the legrest so that it is parallel with your frame;
- You should hear a click. This click confirmed that the legrest is in position.
Setting height of the elevating legrest
- Turn the black button on the elevating legrest, see figure 13;
- Select the desired height, make sure the holes in the top two tubes are together and turn the black button
down;
- Make sure the comfort leg support is in the desired position.
Setting the angle of the elevating legrest
- Move the control lever with the black button toward the wheelchair. The gas spring in the comfort legrest moves up automatically, see figure 14;
- If you want the comfort legrest to move downwards, you control the lever toward the wheelchair to maintain and support the leg while gently pushing down, see figure 14.
Figure 11
Figure 12
Figure 13
Figure 14
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5.5 Using the calf plate (optional)
You have the possibility to place an elevating legrest on your wheelchair in stead of a standard legrest. On an elevating legrest you have a calf plate. In this section you can read how to use a calf plate.
Swing away the calf plate
- Go to the front of the wheelchair;
- Get a hold of the middle of calf plate and swing it away by moving the calf plate upwards and sideward’s, see
figure 15.
Setting angle of the calf plate
- Hold the calf plate at the top and bottom and by moving it up and down, find the correct angle, see figure 16;
- When the calf plate moves to easily you can tighten it by using the supplied wrench (No. 6), figure 17.
Setting the height of the calf plate
In order to set the height of the calf plate, you have to use the number 4 supplied wrench.
- Use the wrench to loosen the two screws, see figure 18;
- Move the calf plate to the desired height and retighten the screws;
- Make sure the calf plate in place.
5.6 Using an amputee support (Optional)
You have the possibility to place an amputee support on your wheelchair in stead of a standard legrest.. In this section you can read how to use an amputee support.
Figure 15
Figure 16
Figure 17
Figure 18
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Swinging the amputee support away
- Go to the front of the wheelchair;
- Pull the black control lever up, see figure 19;
- You can now swing the amputee support inwards and outwards.
Removing the amputee support from the wheelchair
- Go to the front of the wheelchair;
- Pull the black control lever up, see figure 19. You can now swing the amputee support inwards and outwards;
- Swing the amputee support 90˚ away from the wheelchair and pull it straight up from the receiving tube.
Replacing the amputee support back on your wheelchair
- Attach your amputee support back to the frame at an angle of 90° swung outwards, figure 20;
- Turn the amputee support so that it is parallel with your frame;
- You should hear a click. This click confirmed that the amputee support is in position.
Setting the angle of the amputee support
- Hold the amputee support at the top and bottom and by moving up and down, find the correct angle, see figure 21;
- When the amputee support moves to easily you can tighten it by using the supplied wrench (No. 6), figure 22.
Setting the height of the amputee support
In order to set the height of the amputee support, you have to use the number 4 supplied wrench.
- Use the wrench to loosen the two screws, see figure 23;
- Move the amputee support to the desired height and position and retighten the screws;
- Make sure the amputee support in place.
Figure 19 Figure 20
Figure 22
Figure 21
Figure 23
Figure 24
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Setting the length of the amputation support
In order to set the length of the amputation support, you require the supplied wrench number 5.
- Loosen the four screws with the wrench, see figure 23. You can now move the black tube around the silver tube;
- Turn the black tube with the block 90° around the silver tube, to the desired position, see figure 24;
- You can also move the amputee support left and right over the black tube by using the supplied wrench
number 5;
- Make sure all screws are securely tightened.
5.7 Using the wheelchair brake
Putting the wheelchair on the parking brake and the folding the brake away
If you are in the wheelchair
- Take the black handle of the brake, see figure 25;
- Push the lever forward until you hear the click, this confirms that the wheelchair has put on the parking
brake;
- You can now hide the black lever away, by drawing it upwards and push backwards.
If you are next to the wheelchair
- Go to the side of the wheelchair and face towards the front of the wheelchair;
- Take the black lever of the brake;
- Push the lever forward until you hear the click, this confirms that the wheelchair has been put on the
parking brake;
- You can now hide the black lever away, draw upwards and push backwards, see figure 26.
Using drum brakes (optional)
Sometimes a wheelchair will be fitted with drum brakes which can be found on the push handles of the wheelchair
- Squeeze the lever toward the black push handle to brake, see figure 27.
You can also put a parking brake on
- Squeeze the lever toward the black push handle;
- Keep the lever there and push the button on the black lever forward to brake, see figure 28;
- Reverse this to remove the parking brake.
Figure 25
Figure 26
Figure 27
Figur
e 28
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5.8 Using the armrest
Flipping the armrest backwards
If you are in the wheelchair.
- Where the front of the armrest meets the frame you will find a black lever. Pull the black lever to the
frame, see figure 29;
- You can now swing the armrest backwards because it will be attached to the frame at only one point at the
rear of the armrest;
- To put the armrest back in place you must reverse the previous steps. Please make sure you hear the click
that confirms that the armrest is back in place.
Removing the armrest completely
- Where the front of the armrest meets the frame you will find a black lever. Pull the black lever to the frame, see figure 29;
- You can now swing the armrest backwards because it will be attached to the frame at only one point at the rear of the armrest;
- To release the armrest from the frame pull the black knob, on the back of the wheelchair, backwards, see figure 30;
- To put the armrest back in place you must reverse the previous steps. Please make sure you hear the click that confirmed that the armrest back in place.
Adjusting the armrest height with a button
- Press the button with one hand and move with your other hand the arm pad up or down, see figure 31;
- If the arm pad is at the desired height you should release the button. You will hear a click and the armrest will
remain at the desired height.
Removing the armrest (optional armrest)
- Get a hold of the arm pad, see figure 32;
- Pull the arm pad perpendicularly upwards from the wheelchair.
Figure 29
Figure 30
Figure 31
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Adjusting the armrest height (optional armrest)
To adjust the height of this armrest, you have to use the supplied wrench number 4.
- Loosen the screw with the supplied wrench, see figure 32;
- Move the armrest to the correct height and tighten the screw back down;
- Make sure the screw is securely tightened.
5.9 Using push handles
Adjust height an angle of the push handles
- Turn the black lever, until you can move push handles. See figure 33;
- Move the push handles to the desired height;
- Or move the push handle 90˚ inwards so that the overall length on the wheelchair falls. This saves a lot of
space when you take the wheelchair for example in the car;
- Turn the black lever back on;
- You can also move the lever without loosening or fastening the push handles, by pulling the lever out, see
figure 34. This means you can move the handle to a where it is not an obstacle;
- Make sure the handle is fastened securely.
5.10 Potential uses and functions of the back of the wheelchair
Using the tension bar
- If you fold out the wheelchair, the tension bar is the last item to lock into place by pulling it upwards with the nylon hoop, see figure 35;
- If you wish to fold your wheelchair you must first release the tension bar. You can do this by pulling the nylon loop of the tension bar downwards gently.
Figure 32
Figure 33
Figure 34
Figure 3
5
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Using the back tension straps
With eight back straps on the wheelchair, you can fully customize the back of the wheelchair to suit your own body.
- Get behind the wheelchair and first remove the backrest upholstery that is attached to the tension straps
with Velcro;
- When you have removed the backrest upholstery you will see eight straps (figure 36). Each strap can be
adjust individually by simply release the Velcro, put the strap in the desired position and reattach the Velcro;
- When you're finished, place the backrest upholstery back and you can use the wheelchair.
Setting the angle of the backrest (explanation of the function)
On your wheelchair you have the opportunity to adjust the angle of the backrest. As you can not do this yourself we advise you to go to an authorized @ Excel dealer.
Adjusting the height of the backrest
- Make sure the armrests are folded away;
- Turn on both sides a black button or nut that you find on the backrest tube completely independently, see
figure 37;
- Remove the drumstick on both sides that is still in the backrest tube located;
- You can now move the backrest up and down;
- When the backrest is at the desired height, you push the bolts back into the backrest tubes and turn them back
on with the black buttons or the two nuts;
- Verify that the backrest is in place.
5.11 Using the rear wheels (tire table) and anti-tip wheels
Removal of the rear wheel
You can remove the rear wheels using the quick release system in the following way:
- Stand next to the wheelchair;
- Tilt your wheelchair slightly so the wheel you wish to remove is slightly off the ground;
- Press the black button in the centre of the wheel (figure 38) and remove the axle and wheel from the
frame. Make sure the black button is completely pressed in otherwise the ball bearing safety system that
stops the wheel from being removed at the opposite side of the axle will do exactly that; To put the rear wheel back in place you must reverse the above steps. In order to ensure your safety please make sure the axle is fully in place and the ball bearing system is engaged so the wheel does not come loose during use.
Figure 38
Figure 36
Figure 3
7
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Tire table
Type Designation
Type
wheelchair
Tire size
front
Maximum pressure
front tires
Tire size
rear
Maximum pressure rear
tires
EXCEL® ‘G6 Active’
Self propel
5”X 1 ¼”
6" X 1 ¼" 8" X 1 ¼"
2,5 bar / 36 psi
2,5 bar / 36 psi 2,5 bar / 36 psi
24" x 1"
22" x 1 3/8"
7,5 bar / 110 psi
4,5 bar / 65 psi
EXCEL
® ‘G6 Active’
Transit
5”X 1 ¼”
6" X 1 ¼" 8" X 1 ¼”
2,5 bar / 36 psi
2,5 bar / 36 psi 2,5 bar / 36 psi
12" x 2 1/4"
2,8 bar / 40 psi
Using the anti-tip wheels
- Go to the back of the wheelchair;
- When you get down to your knees you will see the operating system of the anti-tip wheels, see figure 39;
- Retracting the silver round (figure 40) will cause the anti-tip wheel to slide;
- Let go of the silver round when the anti-tip wheel touches the ground;
- Make sure the anti-tip wheel is fastened correctly and does not move anymore;
- When you do not want to use the anti-tip, retract the silver round with one hand, while pushing up the
anti-tip wheel, by sliding it up the holder.
5.12 Using accessories and other options on your wheelchair
The seat cushion
Your wheelchair is equipped with a 5 cm thick, nylon seat cushion. This seat cushion is equipped with an anti-skid layer, see figure 41. You need to place the seat cushion with the anti-slip side down on your wheelchair. When you are going to sit in the wheelchair the seat cushion will not move.
Fi
gure 39
Figure 4
0
Figure 41
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Seat Belt (optional item)
Your wheelchair is equipped with a seat belt which you can use the following way:
- When in the wheelchair, you can fasten the belt by clicking the two loose ends together, see figure 42;
- If the belt too loose or too tight you can make it more secure or looser, see figure 43;
- To release the seat belt, you press the red button with 'press' printed on.
Work tray removable (optional)
Your wheelchair is equipped with a removable work tray. The work tray is locked in the tubes which you can find under the armrest. You can remove the work tray by loosening the black button, see figure 44. When you want to place the work tray back on the wheelchair you will have to do the above steps in reverse order.
Taxi Fixation Points
On your wheelchair, you will find taxi fixation indication points, see figure 45. You should be familiar with these items before transporting your wheelchair in a car or on a mini bus. We advise you to make contact with the carrier, your supplier and/or an approved manufacturer of taxi fixation systems for advice on an adequate system if you want to transport your wheelchair
Figure 45
Figure 4
2
Figure 43
Figure 4
4
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5.13 Use of the headrest (optional item)
Removing and placing the headrest
- You can remove the headrest by turning the black buttons, near the push handles (figure 46), on both sides
fully loosen. When these buttons are completely independently, you can remove the bolt and the headrest of the wheelchair;
- To place the headrest back onto the wheelchair you should repeat the above in reverse order;
- Make sure the headrest is secure before use.
Adjusting the height of the headrest
- At the back of the headrest, in the middle of the tube, there is a black button;
- Turn this button, see figure 47;
- You can now move the headrest up and down;
- When the headrest is at the desired height you should fix it there;
- Make sure the headrest is in place before use.
Adjusting the headrest On the headrest there are three levers (figure 48) that allows you to adjust the headrest into the desired position. These levers work in the following way:
- Turn the levers separately, never simultaneously;
- Move the headrest to the desired position;
- Turn the lever back until they are tight and possibly do the same with the other levers (if an adjustment is
required);
- Make sure the head is secure in place and that the three levers are not obstacles. Please note that you can move the levers without loosening of fastening them;
- You can also adjust the headrest by pulling the sides of the headrest in or outwards with your hands, see figure 49.
Figure 49
Figure 46 Figure 47
Fi
gure 48
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Product identification
Product : Physically propelled wheelchair Brand : Excel Model/type : G6 Version : ‘Active’
Manufacturer: Name Van Os Medical B.V. Address Koperslagerij 9
Country The Netherlands
EU Representative: Name W. van Os
Address Koperslagerij 9
Country The Netherlands
Function Director
Technical constructed file
Prepared by: Name J.M.J. Brouwer BBA Function: Research and Development Issue date: 01 - 04 - 2007 TCF: 01 - 04 - 2007 Recertification date: 02 – 09 - 2008
Certificate/report no.: 08-019 Crash test report no. according to ISO 7176/19:
Means of conformity
The product is in conformity with Directive 93/42/EEG based on the use of a Technical construction file in accordance with Article 9 (Class I products) of the Directive
Signature of EU representative:
Place : Steenbergen
Date : 02 - 09 - 2008
Number : VOS.TCF.G6.0210
EN 12183
EN 1041
ISO 7176
-15
ISO 7176
CERAH
FRANCE
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6. TRANSPORT AND TRANSIT IN CAR
Your Excel® wheelchair is designed to be easily transported by car. Your wheelchair is foldable so the total width is limited to an average measure of 20 cm. Further your wheelchair is equipped with swing away and detachable footrests. At the same time some wheelchairs can be equipped with a couple of size decreasing accessories, like quick release (detachable) rear wheels and a foldable backrest.
6.1 De-assembly
Take away the foot rests on the front side of your wheelchair (see chapter 5 ‘Instructions for use and mounting options’).
1. Remove the seat cushion if your wheelchair is equipped with one;
2. Fold the wheelchair: Stand next to the wheelchair. Get a hold of the seat in the middle of the rear and front and pull is straight up. To fold the chair completely, tilt the chair sideward (so the wheels can not drag) and push the sides towards each other.
Attention! A number of Excel® wheelchairs have lengthened backrest upholstery on the lower side. This lower side is equipped with a Velcro strap, which is folded under the seat. You will have to loosen this first before folding the chair.
3. If it is necessary to, due to a small space, remove the rear wheels or use the foldable backrest, than see
chapter 5, ‘Instructions for use and mounting options’.
6.2 Assembly
If the rear wheels are removed, you will have to place them back first (see chapter 5, ‘Instructions for use and mounting options’).
1. Go stand next to the wheelchair, tilt the wheelchair a bit towards you and push the seat tube down. The
wheelchair will un-fold. Go stand before the wheelchair and push again on the two seat tubes to ensure that they are directly on the frame. This is confirmed by flat seat upholstery.
Warning:
If you de-assemble/assemble the wheelchair, ensure yourself that both tubes are on their places in the holders on the front of the frame. If not, the chair is unsafe for use.
7. MAINTAINENCE
Protect your Excel® wheelchair by having it serviced regularly.
We strongly advise you to let your wheelchair check at lease once a year by a qualified Excel® dealer, who will only use Excel® spare parts. This periodic inspection will ensure you that the wheelchair will function perfectly for years.
There are a lot of things you can do yourself to keep your wheelchair in optimum condition. If you regularly check the wheelchair and perform (small) maintenance, this will extend the lifetime and increase the ease of use.
7.1 Tyres
Examine tyres periodically for wear and replace them as needed.
Air tyres: These tyres should be checked weekly for correct tyre pressure. You will find the recommended
tyre pressure on the rear wheels and you can check it with a standard car or bicycle tyre pressure gauge. If the tyres of the wheelchair not have the correct pressure it will lean to the side where the minimum pressure is. It will also influence the driving comfort and it will mean you have to exert more effort to move the wheelchair.
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PU tyres: More and more we use PU tyres (polyurethane or puncture-free tyres) on the wheelchair. You can
recognise these tyres because they do not have a valve. These tyres have the advantage that they do not need to be pumped up and can not be punctured. This PU tyre can just as an air tyre wear out. Check periodically to see if the tread is still deep enough.
Warning:
When tyres are not fully inflated this may cause bad functioning of the brakes and make the chair move when not intended.
7.2 Brakes
Before you can check the brakes, you need to make sure the tyre pressure is correct, see chapter 7.1. Inspect both brakes for sharp rims. If there are sharp rims on the brakes we advise you to replace them. Ensure that all the parts of the brake are in the right position and fastened secure;
- Make sure that the mechanism is functioning smoothly. If it is not functioning smoothly put some oil at turning
points with one or two drips of WD40 oil or Teflon. Remove surplus oil and dirt;
- Make sure the brakes do not come into contact with the wheels as you are moving.
7.3 Cross brace
The cross-frame of the wheelchair has to be in a good condition. The cross brace is the basic of your wheelchair.
- Make sure the wheelchair can easily be fold and unfold;
- Make sure the wheelchair travels in a straight line while moving;
- Make sure the cross frame is not bent and shows no wear signs;
When one of the exceptions, noted above, occurs, please contact a qualified Excel® dealer to inspect your wheelchair.
7.4 Rear wheel
A good adjustment of the rear wheels improves the stability of the wheelchair. Also it will allow you to use less energy to move the wheelchair.
- Make sure that the wheels can move freely without touching anything;
- Make sure there is no margin on the rear wheels.
When one of the exceptions, noted above, occurs or if an adjustment is necessary it is recommended to do this through a qualified Excel® dealer.
7.5 Front castor and front castor fork
The front fork must move and turn freely to ensure a smooth ride.
- Make sure the nut of the front fork is nor to loose or to tight. When the nut is too loose, the wheels will rotate
but the ride will be uncomfortable. If the nut is too tight, the chair will be difficult to steer because of the bearings getting pushed so the balls can not move freely. When the nut is correct in place the front wheel will stop slowly;
- Make sure the front castor shows no wear signs.
When one of the exceptions, noted above, occurs or if an adjustment is necessary it is recommended to do this through a qualified Excel® dealer.
7.6 Upholstery
It is important to check the lining of your wheelchair regularly. Torn or worn upholstery can no longer support human weight and this can create dangerous situations.
- Check the textile coating for holes, cracks and worn spots;
- Check the upholstery-mounting grommets to make sure that they are all correctly aligned and secure.
For the maximum tyre pressure we direct you to chapter 5, ‘
Instructions for use and mounting options’.
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7.7 Cleaning
It is important to clean your wheelchair regularly.
- Clean the upholstery, chassis and plastic components on the wheelchair regularly with a mild soap and water.
Never use abrasive cleaners, they can damage the varnish. Also never use steam or high pressure cleaners;
-
Wax the varnish of the chassis regularly. Never use solvents, abrasive waxes, caustic chemicals or spray silicone;
-
Dry the wheelchair after cleaning. Also dry you wheelchair after you have been, for example, in a rainstorm.
8. PROBLEM ANALYSIS AND SOLUTIONS
Your Excel® wheelchair is inspected and adjusted so that you can use it immediately. Continual use necessitates maintenance, especially if the factory set adjustments have been altered.
The following troubleshooting guide, lists several common problems that may occur and offers corrective actions for each.
Symptom
Looseness in chair
Squeaks / rattles
Castor flutter
The wheelchair moves too heavy
Sluggish turning
Chair veers left
Chair veers right
POSSIBLE CAUSE AND CORRECT SOLUTION
   
Check if the tyre pressure is correct and equal in both wheels. See chapter 7.1.
  
Check if all nuts and bolts are tightly stuck.
  
Rear wheels and/or castors may be adjusted improperly. Make sure that both rear wheels and castor are mounted in identical positions.
Check if the bearings are not worn.
  
Castor forks may be adjusted improperly. Make sure they are adjusted properly.
If you have problems that cannot be solved with the troubleshooting table, we advise you to contact a qualified Excel® dealer.
You can also use a car shampoo; this cleans, protect and gives a beautiful gloss to your wheelchair.
We recommend the use of only
Excel®
replacement
parts. If you do not use original Excel® parts the warranty will be expired.
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9. WARRANTY
9.1 Warranty application
Together with your wheelchair you get the factory warranty. However, it is possible that your dealer offers a supplementary warranty. This manual only handles the factory warranty as given by Van Os Medical.
This warranty is only granted to you as the consumer. It is not intended to be used commercially (like hiring or institutional use). The warranty is limited to defects to materials and possible hidden shortages. VAN OS MEDICAL guarantees the following components on your EXCEL® wheelchair:
COMPONENT
None
2 years
10 years
A) Side frames, cross bar
B) Wheels, hand brakes, front forks, arm rests, foot rests and all components not stated here under:
C) Upholstered components like seat and back upholstery and rigid arms, plastic parts as foot plates, coating and rubber parts. Tyres and inner tubes.
Also you can find the warranty periods label on the frame of your wheelchair. See also chapter 1.
9.2 Warranty definition
Your manual is also the warranty form, fill in the relevant details in and store it carefully.
Warranty conditions The warranty period commences upon the date of purchase. If within the warranty period, your wheelchair will be defect, it will be repaired or replaced. However you do need to provide to Van Os Medical a complete filled in warranty registration form or a copy of the bill with date of purchase. Without a warranty registration form or a proof of the purchase date the warranty will start at the date when VAN OS MEDICAL sent the invoice to the dealer.
Repairs and replacement must be performed by an authorized Van Os Medical service agent. To qualify for the warranty, your wheelchair must require the care standards. Furthermore, if a problem occurs, you need to fully inform the Van Os Medical service agent immediately. If you use the wheelchair outside the designated area of the Van Os Medical service agent, you can repair your wheelchair by any other, by the factory approved, service agent.
When parts of the wheelchair, within 24 months after the commence date, needs reparation or replacement, as a result of a manufactory or material error and the wheelchair is with its first owner, the part or parts will be repaired or replaced free of charge.
This warranty does not include any labour charges incurred by replacements.
Replaced or repaired parts fall under the same warranty conditions as the original wheelchair. Worn parts are normally not guaranteed, unless these parts are worn as a direct result of an original manufacturer defect. These parts are for example upholstery, tyres, inner tubes and similar kinds of parts.
The warranty conditions above describe all wheelchair parts, and are applied for the models bought at the normal end-user price.
This warranty is not
transferrable
.
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With normal circumstances no responsibility is accepted when the wheelchair needs replacement or repairs as a direct result from:
1. Not maintaining the wheelchair and parts according to the recommendations of the manufacturer, or not using
the specific original parts;
2. Damaging the wheelchair or parts by inattentive use, accident or wrong use;
3. Adjusting the wheelchair or parts, different from the specifications of the manufacturer, or reparations done
before the service agent is warned.
4. If the product is not equipped with an original factory frame number and identification label as described in
the manual, see chapter 1.
The wheelchair that is described and showed in this manual can differ from your own model in details. However, all instructions are relevant, independent of slightly different details. We reserve the right to change the product in this manual without further notice. All drawings, measures and capacities showed in this manual, are approximations and may be slightly different to your wheelchairs specifications.
Warning:
Van Os Medical can not be liable for any consequent or individual damage whatsoever. While this manual is created with care it is not exclusive. If you are going to use the wheelchair not in accordance with the guidelines in this manual you need to consult with an authorized Van Os Medical dealer. The warranty is only valid during the indicated period. If adjustments are made to the wheelchair, who have structural impact on the product, the warranty will expire completely. U can contact Van Os Medical for an enlarged warranty and supply conditions and a address list of authorized dealers.
For warranty service, contact your authorised dealer from where you bought your wheelchair. If it occurs that you are not helped to your satisfaction concerning the warranty service, please contact VAN OS MEDICAL in writing. You can find the address on front page of this manual.
10. SERVICE AND MAINTENANCE
10.1 General maintenance instructions
Your wheelchair needs periodical maintenance. This is necessary for a long lifetime and an optimal users comfort of your wheelchair. A badly maintained wheelchair will give more technical problems, turn less flexible and fall out the warranty terms.
Preventive maintenance is most important and many of these things you can easily do yourself or a friend or family member can help you. We highlight below the maintenance you can do yourself.
Every week Check tyre pressure; Every month Check the fold ability of the wheelchair and the quick release rear wheels;
Check upholstery for wear; Check wheel movement front and rear and check turn ability of the wheels;
Check if the brakes are working correct; Every three months Check all bolts, screws and nuts and tighten if necessary; Check all spokes for tension;
Check tyre tread for wear.
Furthermore we advise you let you wheelchair check by an authorised dealer every year. Make sure you dealer checks the point mentioned by paragraph 10.2.
In c
hapter 7, you will also find
extensive information on the maintenance of your wheelchair.
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10.2 Service checklist
For optimal life your wheelchair should be periodically maintained by an authorized dealer.
Service interval: ................................
Service Schedule
Service number 1 2 3 4 5 6 7 8 9 Wheels: for example margin, wear bearings, adjust
quick-release
Tyres
Hand rims: for example wear and burrs
Front forks: for example control margin, adjustment
ball head axle
Brakes
: for example
adjustm
ent, re
-
adjust, control
for margins
Foot rests: for example adjustment, line out
Frame: for example fracture, welding seams, plastic
component
Arm rests: for example fixation, rigid arms
Sealing-wax / coating / chrome
Seat cushion
Upholstery: for example adjust straps, control
Connection material on all components
Teflon treatment of all moving parts
Checked by (initials)
Inspection date
Service stamp dealer
In practice the usage intensity varies greatly from person to person. It may therefore be that in your case, the wheelchair requires servicing more or less often than once a year.
Maintenance is not warranty. Your dealer may deviate from the maintenance interval.
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www.vanosmedical.com
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