Excel Roadster DX8 Deluxe User Manual

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Excel Roadster DX8 Deluxe

User Manual

User Manual | Excel Roadster DX8 Deluxe

Contents

1. Introduction

1.1 Dealer Information

2. Product Identication

2.1 Scooter Components

2.2 About The Roadster DX8 Deluxe

3. General Safety

3.1 Warnings

4. User Instructions

4.1 Before Driving

4.2 Getting On The Scooter

4.3 Getting Off The Scooter

4.4 Whilst Driving

4.4.1 Driving Up Inclines

4.4.2 Driving Down Inclines

4.5 Steering

4.5.1 Steering Backwards

4.6 EMI / RFI

4.6.1 EMI / RFI Recommendations

Page 1 Page 2

Page 3 Page 4 Page 4

Page 5 Page 5

Page 7 Page 7 Page 7 Page 8 Page 8 Page 8 Page 9 Page 9 Page 9 Page 10 Page 10

5. Scooter Specications

6. Scooter Components

6.1 Dashboard Specications

6.2 Tiller

6.3 Ignition

6.4 Armrests

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Page 11

Page 12 Page 13 Page 14 Page 15 Page 15

6.4.1 Armrest Height Adjustment

6.4.2 Armrest Width Adjustment

6.5 Seat

6.6 Freewheel

6.7 Frame

6.8 Battery

6.8.1 Charging Batteries

6.9 Wheels

6.9.1 Anti-tip Wheels

Page 15 Page 15 Page 16 Page 17 Page 17 Page 18 Page 18 Page 18 Page 19

7. Maintenance

7.1 Tyres

7.1.1 Air Tyres

7.2 Bodywork

8. Service Checklist

8.1 Service Checklist Form

8.2 Flash Codes

9. Warranty Application

9.1 Warranty Conditions

Conformity Declaration Certicate

Page 19 Page 19 Page 19 Page 20

Page 20 Page 21

Page 22

Page 22 Page 22

Page 24

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User Manual | Excel Roadster DX8 Deluxe

1. Introduction

Before you use your new Excel Roadster DX8 Deluxe, you must fully read and understand this user manual. Also, as you have this user manual, you agree to the conditions mentioned in this user manual.

We want to thank you for the condence in our Excel ® products.

The policy of Van Os Medical is focussed on continuously improving the quality and reliability of our products. We therefore reserve the right without further notice to make any changes to this user manual.

It is important you read this user manual very carefully, before you use your scooter. This user manual contains important information about the safe use and maintenance of your scooter. We recommend you keep this user manual safe, because it is also your proof of warranty.

The safety instructions within are general guidelines, which must be seen as overall guidelines. It is possible that you develop your own way to make common movements. However, we advise you to consult a professional for assistance in developing safe and effective techniques, regarding your daily activities within your physical capabilities.

Your new scooter requires frequent maintenance, much of which you can do yourself. We advise you

to take your scooter to a professional for a check at least once a year. You will nd a maintenance

schedule further on in this user manual.

Attention!

In this user manual you will nd tips and warnings. These are clearly identied by the symbols and

display of the text, like you can see below.

Tip

Warning

The tips mentioned in this user manual are meant to make better use of your Excel Roadster DX8 Deluxe scooter.

The warnings mentioned in this user manual must always be followed, in order to prevent damage to the Excel Roadster DX8 Deluxe scooter or and injury to yourself.

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1.1 Enter Your Authorised Dealer Information

Company Name :

Dealer Address :

Telephone Number :

Email Address :

Website Address :

..............................................................................................

T: +44 (0) 1977 681 400 | E: sales@vanosmedical.com | W: www.vanosmedical.co.uk

Van Os Medical UK Ltd. Excel House 2 Ashbrooke Park Lincoln Way Sherburn in Elmet North Yorkshire LS25 6PJ | www.vanosmedical.co.uk

User Manual | Excel Roadster DX8 Deluxe

2. Product Identication

Your scooter is equipped with a unique serial number. You will nd this number on the frame of your scooter. Please see below for an example of the frame label sticker. Here you will nd details of all the

information on the frame label along with an explanation listed below.

MAX. KG

00/00/0000

Excel Roadster DX8 Deluxe

Deluxe compact 8 mph road scooter

136

Garantie: Warranty: Garantie:

10 jaar

10 years

10 2

10 ans

24 maanden 24 months 24 mois

(uitgezonderd van garantie zijn onderdelen die onderhevig zijn aan slijtage) (parts subject to normal usage wear and tear are excluded from warranty) (la garantie exclue les pièces d´usures normal)

1. Production Date The date of manufacture.

2. Serial Number Every scooter has its own unique serial number. You need this number if you have any technical questions or if you want to order any warranty parts for the scooter.

3. Maximum Weight The maximum weight allowed on the scooter.

4. Model Number This number indicates which model of scooter you have. You need this number when you have any technical questions or you want to order any parts of the scooter.

5. Model Name The model name of your scooter starts with the brand name Excel. The brand name Excel, followed by the additional model description forms the model name of the scooter. You need the model name if you have any technical questions or if you want to order any parts for the scooter, in this case the Roadster DX8 Deluxe.

6. Description The intended use of your scooter is described here.

7. Warranty

Here, the warranty period of your scooter is reected. Section 9 describes the warranty conditions in

further detail.

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2.1 Scooter Components

Your scooter is equipped with various components and parts. You should know these components and parts before proceeding to use the Roadster DX8 Deluxe scooter.

1. Headrest

2. Armrests

3. Dashboard

4. Tiller

5. Basket

6. Seat Adjustment Levers

7. Freewheel Lever

8. Rear Wheels

9. Anti-tip Wheels

10. Front Wheels

2.2 About The Roadster DX8 Deluxe

The Roadster DX8 Deluxe is a striking, midi sized 8 mph scooter. This scooter comes with a range of features including pneumatic tyres, swivel chair, adjustable tiller and comes in a modern two-tone shroud design. Additionally, the Roadster DX8 Deluxe comes with sound signal and theft prevention by means of a key. Suitable for users up to 21 Stone in weight. The Excel Roadster DX8 Deluxe is a scooter that comes standard with;

• Adjustable Tiller

• Non-Slip Foot Mat

• Width Adjustable Armrests

• Full LED Lighting System and Design

• Adjustable Seat Height and Backrest

• Front Shopping Basket With Carry Handle

• Looped Tiller For Finger Or Thumb Steering

• Swivel Chair With Folding Adjustable Backrest

• User Friendly Dashboard With Battery Indicator

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User Manual | Excel Roadster DX8 Deluxe

3. General Safety

Van Os Medical will not take responsibility for any injuries or property damage, in the unlikely event of an accident when the recommendations and warnings described in this user manual are not followed. The Excel Roadster DX8 Deluxe is a very safe product when used correctly and if operated incorrectly may cause injuries or damage.

Protect your scooter by checking it regularly. When any part of your Excel Roadster DX8 Deluxe doesn’t function correctly, a dangerous situation could occur. Therefore, you must keep your scooter in perfect condition, to ensure safe use. Periodical inspection, a correct adjustment and replacement of broken or worn parts in quick time will result in use for years without any problems. An authorised Excel dealer, who will only use Excel replacement parts, will take care of your scooter and make sure you can use your scooter for years without problems.

To prevent any damage to your property, the scooter or the user of the scooter, you must read the following warnings. Failure to follow all the instructions in this manual may result in damage to the scooter or serious injury.

3.1 Warnings!

• Always operate your scooter with thought, care and safety.

• Do not drive into kerbs.

• It is important that the maximum user weight is not exceeded. The maximum user weight is the weight of the person including luggage etc.

• Unauthorized modication and or use of parts not supplied by Excel will invalidate the scooter warranty which may lead to user injury or and damage to the scooter.

• Do not let children play with or on your scooter and allow any children to sit on your lap

• To avoid a tipping hazard, do not make sharp turns at full speed.

• All wheels must be in contact with the oor at all times during use. This will ensure the scooter is properly balanced.

• Do not use your scooter when it is damaged or has any malfunction.

• Do not attempt to use your scooter on an escalator. Always use an elevator.

• Do not carry passengers under any circumstances.

• Always make sure the scooter is off before mounting or dismantling.

• Do not drive backwards or across on an incline or across an uneven surface.

• Always make sure the seat is locked forward before operating your scooter.

• Always come to a full stop before charging direction from forward to reverse or from reverse to forward.

• Do not use your scooter if you are under the inuence of alcohol, drugs or medication an offence

under The Road Trafc Act 1998.

• Do not climb ramps or kerbs that exceed your scooters capacity.

• Always approach inclines straight on.

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• Always be aware of and careful near mechanical pinch points especially when assembling and

disassembling to your scooter.

• Never sit on your scooter when it is being transported.

• If you need to transport the scooter by car, you should always do this with the right system.

• Always keep extra care when driving on soft or uneven surfaces such as grass and gravel.

• Always cross streets at intersections and use crosswalks or the most direct route, making sure that

your path is clear and that you are visible to motor trafc.

• Never drive backwards off a curb.

• Never drive a curb or step up or down if it is higher than one third of the diameter of the wheels

in cm.

• Do not drive your scooter in icy or salted conditions.

• Always check with your doctor to determine if any of the medications you are taking may affect

your judgment and/or your ability to operate your scooter. Also check with your physician concerning your physical ability to operate a scooter.

• Do not tow any type of load with the scooter.

• When driving outside, use pavements or bicycle lanes. Never drive in car lanes.

• Do not drive beside a river, port, or lake without a fence or railing.

• If possible, avoid driving in the rain or at night.

• Keep your arms on or inside the armrests and feet on the footplate or footrests at all times.

• Do not attempt to cross over a gap greater than 4”/10 cm.

• Be aware of trafc and other road users when crossing or using roads.

• Never ride on motorways or dual carriagways.

Warning

Any changes to the Roadster DX8 Deluxe scooter, which are structural changes, are always at the expense of the warranty.

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User Manual | Excel Roadster DX8 Deluxe

4. User Instructions

It is very important that you teach yourself the correct user instructions. Therefore, you need to know all the components of the scooter as described in this user manual. Always check with an expert about developing safe methods regarding your physical abilities to use your scooter.

4.1 Before Driving

Please ensure you have familiarised yourself with how to operate this scooter safely before driving. This scooter may only be driven on pavement in pedestrian areas upto a max speed of up to 4 mph (6.4 kph). Use the High/Low button on the lower setting to ensure you do not exceed this speed. The scooter may be driven on single carriage way roads with the button set to high. This will allow speeds up to 8 mph (12.8 kph).

Before using the scooter in busy or hazardous environments, familiarise yourself with the operation of the scooter. Practice operating the scooter in a safe open environment.

Practice operating your scooter on the lower speed setting (up to 4 mph) until you are condent that

you can easily operate and control the scooter at the higher speed (up to 8 mph).

4.2 Getting On The Scooter

• Before getting on the scooter make sure it is on a at surface.

• The scooter should always be in the drive gear before getting on the scooter.

• Always check if the scooter is turned off before getting on.

• You can do this by checking the LED lights on the dashboard, these should be off (no light).

• If the scooter is off, you eliminate the chance of accidentally touching the levers, possibly causing injury to yourself or others. The tiller should always be upright.

• You can rotate the chair 90 degrees with the lever on the bottom right side of the chair. This way you can easily get on and turn the chair back into driving position. You can also do this with the armrests raised up.

• Put your foot in the middle of the footrest when getting in the scooter to ensure stability.

• If there is a seatbelt present, attach this before driving. For assuming the correct driving posture you can adjust the tiller to a desired angle.

• Put the key into the ignition and turn one quarter to the right. The LEDs on the dashboard will now light up and you will be ready to go.

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4.3 Getting Off The Scooter

• When getting off the scooter you should follow the same steps for getting on in reverse order.

• Put the tiller back into the upright position if not already.

• Make sure the scooter is always off and the key is removed from the ignition when getting off the scooter.

• You can rotate the chair 90 degrees with the lever on the bottom right side of the chair. This way you can easily get off and turn the chair back into driving position. You can also do this with the armrests raised up.

4.4 Whilst Driving

• Do not move any part of your body out of the scooter whilst travelling.

• Ensure your clothing and other garments including accessories do not get tangled or caught on the scooter handles or in the wheels.

• Plan your journey ahead and ensure you have enough power (miles) to take you to your nal destination to avoid any unplanned routes which could result in injury to yourself and or damage to your scooter.

4.4.1 Driving Up Inclines

• When driving up any incline always do so by going in a forwards direction and perpendicular to the ramp or slope.

• Ensure you keep control when going up the incline by driving at a controlled average speed.

• Always keep the scooter in the drive gear and driving whilst going up an incline.

• In the event you stop on an incline, restart and increase speed slowly (The scooter may roll backward slightly before continuing forward).

• Do not get on or off the scooter whilst driving or and on an incline.

• Do not carry extra weight that exceeds the maximum user weight as the anti-tip wheels are designed to keep the centre of gravity on the back of the scooter; as this

Warning

may cause unintended damage.

• Do not attempt to drive across a sloping surface greater than 3 degrees, this may cause the scooter to tip over.

• Do not attempt to drive up an incline greater than 10 degrees.

• Do not go backwards down or up an incline.

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User Manual | Excel Roadster DX8 Deluxe

4.4.2 Driving Down Inclines

• When driving down an incline always do so by going in a forwards direction.

• Ensure you keep control when going down the incline by driving at a controlled average speed and ready to brake if necessary.

• Always keep the scooter in the drive gear and driving whilst going down an incline.

• Never go up or down an incline that is covered with snow, ice, leaves, pebbles/stones, wet grass or recently mowed grass. Avoid any ground that may be dangerous to drive on.

Warning

4.5 Steering

• Turn scooter speed down to the lower setting.

• Steer in the desired direction.

• Slowly pull the throttle lever.

• In the event your scooter builds momentum faster then you can control when going down an incline, always slowly release the gas lever. By feeding less power the scooter will automatically brake and cause the scooter to slow.

4.5.1 Steering Backwards

• Turn scooter speed down to the lower setting.

• Observe surroundings and pay attention to behind your scooter using your mirrors.

• Pull the left throttle lever.

• Turn the handlebar to the left to go left.

• Turn the handlebar to the right to go right.

Tip

The most important action on a scooter is steering. For driving comfort always drive with arms slightly bent and hands on the handlebar.

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4.6 EMI / RFI

The fast developement of electronics, mostly in the area of communication, has ooded our world

with electromagnetic (radio) waves transmitted by TV, radio, laptops, microwaves and pacemakers. These electromagnetic waves are invisible and get stronger the closer one gets to a source. If these electromagnetic waves cause electrical appliances to stop functioning correctly or even completely stop working, this is called Electromagnetic Interference (EMI) or Radio Frequency Interference (RFI).

All electrical vehicles, including scooters, are susceptible for Electromagnetic Interference / Radio Frequency Interfenrece (RFI). This can result in unexpected movements of your scooter. Should any unintended movements occur, or the brakes don’t work as normal, turn off your scooter immediately. The FDA has ruled that every scooter should be able to resist EMI / RFI up to a certain level. The higher the level of interference it can withstand, the better the protection against EMI / RFI is. This is measured in volts per meter (V/m). The minimum resistance level against EMI / RFI should be 20 V/m. This product has been tested and found to have a resistance level of 20 V/m.

4.6.1 EMI / RFI Recommendations

• Do not use personal electronic communication devices like a mobile phone, when using your scooter.

• Be extra careful when in the neighbourhood of radio and TV towers.

• Turn off your scooter when you are standing still for a longer time.

• If unintended movement or brake release occurs, turn off the scooter as soon as it is safe to do so.

• Report all incidents of unintended movement or brake release to the manufacturer and note wether there is a radio wave source nearby.

• Be aware that adding accessories or components, modifying the scooter may make it more susceptible to interference from radio wave sources. (Note: there is no easy way to evaluate their effect on the overall immunity of the scooter).

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User Manual | Excel Roadster DX8 Deluxe

5. Scooter Specications

Below you nd the specications for The Excel Roadster DX8 Deluxe.

Total length 132 cm Total width 61 cm Total height 102 cm Total weight 92 kg Max User weight 136 kg Available colours Kite Blue, Benz Silver, Tuscan Red and Gallardo Orange Seat width 46 cm Seat depth 40 cm Seat height 53 to 58 cm (adjustable) Turning radius 153 cm Ground clearance 11 cm Max. speed 8 mph Battery 2 x 12V / 55Ah Charger 24V / 4Ah Range 36 km (measured under ideal circumstances)

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6. Scooter Components

In this Section the different components of the Excel Roadster DX8 Deluxe are described. On the scooter are a number of components present which are adjustable. If you want to add or remove any of its components, make any adjustments of replace components, you should always follow the instructions described in this user manual.

The Excel Roadster DX8 Deluxe is equipped with a clear dashboard. The dashboard consists or different components that all have a different function. Below, several components are explained further:

Photo 1 Dashboard Display

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User Manual | Excel Roadster DX8 Deluxe

6.1 Dashboard Specications

1. Speed Dial

With this dial, you can adjust the speed. By turning the dial to the right, the speed will increase and when turning it to the left, speed is decreased.

2. Horn

By pressing this button, you can sound the horn. When used, you will hear a beeping sound used as the horn.

3. Hazard Lights

4. Control Levers

To ride forwards with you scooter, pull the right lever. Of course riding backwards is also possible with the Excel Roadster DX8 Deluxe. You can do this by pulling the left lever. The Excel Roadster DX8 Deluxe is equipped with automatic brakes. This makes the scooter brake automatically when the gas lever is released.

5. Indicators

When you want take a right or left turn, you should always indicate that you are going to change

direction. This way, other trafc members know you are about to change direction. To use the

indicators, press the left or right button, depending on what direction you are going to turn.

6. Battery Indicator

The battery indicator shows the level of power in the battery. Green means the battery is fully charged and red means the power is running low and it is time to charge the battery.

Please Note: It is important to avoid completely running out of power. By recharging the battery when it hits 20 percent, you can extend the battery life.

7. Lighting

This button turns on the lights of your scooter. The most important purpose of the lights is to be seen

by other trafc members, preventing dangerous situations. By pressing the button again, the lights go

off.

8. Half Speed Button (not pictured) This is the green LED button located on the left side of the tiller, opposite the ignition key. By pressing the half speed button, the speed of your scooter will be halved immediately. This button is very useful

when riding the scooter indoors. With this button, you are in better control of your driving.

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6.2 Tiller

The tiller of Excel Roadster DX8 Deluxe can be adjusted in angle very easily. By adjusting the tiller in the desired angle, your riding comfort is increased. You can adjust the tiller angle by following the steps below;

• Photo 1 shows the tiller in its most upright position;

• On the tiller you will nd a lever. By pulling this lever, you can pull the tiller towards yourself

• As soon as the desired position is achieved, let go of the lever

• To put the tiller back into its most upright position, pull the lever and push the tiller forward, away from yourself. You should always put the tiller back in upright position before getting off the scooter (see pages 10 and 11 ).

Photo 2 Upright tiller position Photo 3 Angled tiller position

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User Manual | Excel Roadster DX8 Deluxe

6.3. Ignition

The Excel Roadster DX8 Deluxe comes standard with theft prevention, by means of an ignition key. The ignition is located under the dashboard on the tiller. The key should always be in the ignition when you use your scooter. To turn on the scooter, turn the key clockwise and turn the key counter-clockwise to turn off the scooter.

6.4. Armrests

The Excel Roadster DX8 Deluxe is equipped with height adjustable and removable armrests that can

also be ipped up. To ip the armrests up, simply pull the armrest upwards. This makes getting on and

off your scooter easier to do.

Photo 4 Down armrest Photo 5 Up armrest

6.4.1 Armrest Height Adjustment

Not only can the armrests of the Excel Roadster DX8 Deluxe be ipped up, they can also be adjusted

in height. To change the height of the armrest, loosen the starknob on the back of the armrest. Next, you can move the armrest upwards or downwards. When the desired height is achieved, tighten the starknob.

6.4.2 Armrest Width Adjustment

The Excel Roadster DX8 Deluxe can be adjusted in width. Under the seat is a black starknob. If you want to adjust the width, loosen this starknob and lightly pull on the armrest. The armrest will slide outwards, widening the space between the two armrests. When the desired width is achieved, tighten the starknob.

The armrests can also be removed completely. When you want to remove the armrests, after loosening the starknob, slide out the armrest all the way.

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6.5 Seat

The Excel Roadster DX8 Deluxe is tted with a height adjustable, 360 degrees rotateable chair with

headrest. Additionally, the backrest can be folded forward and adjusted in angle. The 360 degrees rotateable chair makes getting in and out of the scooter easier. Underneath the seat on the right side is a lever that allows you to turn the chair. By pulling the lever upward, the mechanism unlocks and the chair can be rotated. By releasing the lever, the chair locks into position.

You can also move the seat of the Excel Roadster DX8 Deluxe backwards and forwards. You can do this with the help of a lever. This lever is located on the right side of the seat. Pull the lever towards yourself and slide the chair backwards or forwards. When the desired position is achieved, you can let go of the lever.

The backrest of the seat can be adjusted in angle. On the right side of the chair, between the seat and the armrest, is a black lever. To adjust the angle of the backrest, pull the lever towards yourself. You can now adjust the angle of the backrest. When the desired backrest angle is achieved, let go of the lever.

It is possible to adjust the height of the seat. However, you can not do this yourself. We advise you to contact your Excel dealer to do this for you.

Photo 6 Side seat position Photo 7 Angled seat position Photo 8 Fully turned seat position

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User Manual | Excel Roadster DX8 Deluxe

6.6 Freewheel

The Excel Roadster DX8 Deluxe has two settings, namely the drive setting and freewheel setting (see photos 9 and 10 below). The scooter should always be in drive when you want to use it. The freewheel setting allows you to move the scooter without turning it on. When the scooter is put in freewheel mode, it can be pushed without the motor giving resistance.

Warning

Never put the scooter in freewheel setting when it is on an incline. This way you prevent the scooter from rolling downwards unexpectedly.

6.7 Frame

The frame of the Excel Roadster DX8 Deluxe is tted with impact resistant covers and bumpers on the

front and back. The advantage of the impact resistant covers is that these do not damage or break as soon as you hit something with your scooter.

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6.8 Battery

The Excel Roadster DX8 Deluxe is equiped with two closed, maintenance free batteries. Van Os

Medical recommends to charge the batteries fully before rst use. We advise you to do charge

them for at least 12 continuous hours. The charger inlet is located on the tiller (see photo 11). The batteries of the Excel Roadster DX8 Deluxe can not be removed for the purpose of charging.

6.8.1 Charging Batteries

To increase battery life, you should charge the batteries as follows;

• Turn off the scooter.

• Flip charger inlet cover up and plug the charger into the inlet on the back side of the tiller.

• Plug the charger into the power outlet.

• Do not turn on the charger before all plugs are plugged in correctly.

• The LED light will be a amber yellow colour during charging.

• When the batteries are fully charged, the LED light will turn green.

• If you do not use the scooter for a week or longer, fully charge the batteries and disconnect them from the scooter.

• When the scooter is not used, keep the batteries in a frost free environment of at least +6 degrees Celsius.

6.9 Wheels

The Excel Roadster DX8 Deluxe has four air tyres and two anti-tip wheels.

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User Manual | Excel Roadster DX8 Deluxe

6.9.1 Anti-tip Wheels

The Excel Roadster DX8 Deluxe is tted with anti-tip wheels. The anti-tip wheels are attached to the

back of the scooter. The wheels will roll and move when riding over obstacles and provide additional safety.

7. Maintenance

Your Excel Roadster DX8 Deluxe scooter needs periodical maintenance. This is necessary for long and optimum comfort for the user of the scooter. A badly maintained scooter will give you more technical problems, make it harder to steer and it won’t be covered by the warranty. Preventative maintenance

is very important. We advise your scooter is checked by a qualied Van Os Medical dealer at least once

a year. This dealer will replace where necessary only Excel parts. These annual inspections will make sure your scooter will function correctly for years.

There are a lot of things you can do yourself to keep your scooter in optimum condition. If you regularly check the scooter and perform (small) maintenance tasks, this will extend the lifetime of your scooter and increase the ease of use. In the following paragraphs these steps maintenance are further described.

7.1 Tyres

You need to check the tyres of the scooter regularly, because the tyres will wear out. If the wear is at an advanced stage, then you should replace the tyres.

7.1.1 Air Tyres

Air tyres should be checked weekly for correct tyre pressure. You will nd the recommended tyre

pressure on the rear wheels and, you can check it with a standard car or bicycle tyre pressure gauge. If the tyres of the scooter do not have the correct pressure it will lean to the side where the lower pressure is. It will also affect the ride and it will mean you have to exert more effort to move the scooter. We recommend a tyre pressure of 30-35 psi.

Clean the tyres with car shampoo and a moist cloth. Do not use solvents on the tyres. These can damage or soften the tyres material.

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7.2 Bodywork

Taking good care of the bodywork is very important, because well maintained bodywork also protects the mechanical parts or your scooter. The main reason for taking care of the bodywork is to prevent it from rusting. To care for your bodywork, check the following aspects;

• Washing your scooter is useful for preventing dirt to stick to the material and eat away at it.

• Van Os Medical reccommends you to wash your scooter weekly.

• Keep the bodywork of your scooter clean with car shampoo and a moist cloth. Do not hose down your scooter! You can dry the bodywork using a soft cloth.

• Use cold water and a mild soap to remove grease and dirt.

8. Service Checklist

To maximise the lifetime of your product, we recommend you get your scooter checked at least once a year, by an authorised Van Os Medical Dealer. The form on page 21 can be used for this check. It is important to continue the maintence of your product, especially if you use your product regularly as this is more likely to cause wear and tear; which is not covered under warranty.

Tip

Maintenance is not covered under warranty. Your dealer may deviate from the maintenance interval.

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User Manual | Excel Roadster DX8 Deluxe

8.1 Service Checklist Form

Year 2 3 4 51

Service Dates Controller

On/Off Switch Control Lever Braking Recharge Point Batteries Levels Connections Discharge Test

Wheels and Tyres

Wear Pressure Bearings

Wheel Nuts

Motors

Wiring Noise Connections Brake Brushes

Chassis

Condition Steering Upholstery Seat Back Armrests

Year 2 3 4 51

Electrics

Connections Conditions Lights

Test Run

Forwards Reverse Emergency Stop Left Turn Right Turn Slope Test Over Obstacles

Checked By

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8.2 Flash Codes

It is possible that some problems may occur during the use of your Excel scooter. Please see below

for possible error codes. If you experience problems you can not nd in this form, we advise you to contact an ofcial Van Os Medical dealer.

1. Low Battery

2. Motor Disconnected

3. Motor Wiring Trip

4. Freewheel Switch Trip

5. Not Used

6. Charger Connected

7. Throttle Trip

8. Possible Control System Trip

9. Solenoid Brake Trip

10. High Battery Voltage

9. Warranty Application

On your scooter is a factory warranty label. It could also be possible that your dealer offers an additional warranty. However, in this user manual we are assuming the only warranty is the one given by Van Os Medical.

This warranty is only granted to you as the consumer. It is not intended to be used commercially (hire or institutional use). The warranty is limited to defects to materials and possible hidden shortages. Van Os Medical guarantees the following components on your Excel Roadster DX8 Deluxe scooter.

• Warranty period on chassis; 10 years;

• Warranty period on battery and charger; 6 months;

• Warranty period on all other items; 12 months (excluding general wear and tear and consumables).

9.1 Warranty Conditions

The warranty period starts upon the date of purchase of your scooter . If within the warranty period, your scooter develops a defect, it will be repaired or replaced. However you do need to provide to Van Os Medical a complete warranty registration form or a copy of the bill with date of purchase. Without a warranty registration form or a proof of the purchase, the warranty will start at the date when you purchased the chair from the dealer.

Repairs and replacements must be tted by an authorised Van Os Medical service agent. To qualify

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User Manual | Excel Roadster DX8 Deluxe

for the warranty, your scooter must have an up to date service schedule. Furthermore, if a problem occurs, you need to inform the Van Os Medical service agent immediately.

When parts of the scooter fail within the warranty period of purchasing, the part or parts will be repaired or replaced free of charge, if the problem is a manufactory or material error and only if the scooter is with its original owner, our warranties are non-transferrable between shops or persons.

This warranty does not include any labour charges incurred by replacements. Replaced or repaired parts fall under the same warranty conditions as the original scooter . Worn parts are not guaranteed, unless these parts are worn as a direct result of an original manufacturer defect. These parts are for example upholstery, tyres, inner tubes and similar kinds of parts. The warranty conditions above describe all scooter parts, and are applied for the models bought at the normal price.

Under normal circumstances no responsibility is accepted when the scooter needs replacement or repairs as a direct result from:

• Not maintaining the scooter and parts according to the recommendations of the manufacturer, or

not using the specic original parts.

• Damaging the scooter or parts by inattentive use, accident or wrong use.

• Adjusting the scooter or parts, different from the specications of the manufacturer, or reparations done before the service agent is warned.

• If the product is not equipped with an original factory frame number and identication label as described in the manual (see section 2).

The scooter which is described and shown in this user manual can differ from your own model in details. However, all instructions are relevant, independent of slightly different details. We reserve the right to change the product in this user manual without further notice. All drawings, measures and capacities showed in this manual, are approximations and may be slightly different to your scooters

specications.

For warranty service, contact your authorised dealer from where you bought your scooter . In the

event they are unable to help or satised, Van Os Medical welcomes you to contact us in writing.

Van Os Medical UK Limited cannot be liable for any consequent or individual damage whatsoever. While this manual is created with care, it is not exclusive. If your scooter does not comply with the rules contained in this user manual, you

Warning

should always go to an authorised Van Os Medical dealer or the dealer who sold you the product to discuss the problem. The warranty is only valid during the indicated period. If adjustments are made to the Excel Roadster DX8 Deluxe scooter, which have structural impact on the product, the warranty will become void.

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Declaration of Conformity

Product identication

Product group: Mobility scooter Brand: Excel Model: Roadster DX8 Deluxe Number: VOS.TCF.EX.0963

Manufacturer

Name Van Os Medical B.V. Address Koperslagerij 3 4651 SK Steenbergen

Country The Netherlands

Means of Conformity

The product is in conformity with Directive 93/42/EEC based on the use of a Technical

construction le in accordance with Article 9 (Class I products) of the Directive.

Signature of EU Representative

EU Representative: Remco Wijnand van Os Function: Director Place: Tholen Date: 17-11-2016

DECLARATION OF CONFORMITY

T: +44 (0) 1977 681 400 | E: sales@vanosmedical.com | W: www.vanosmedical.co.uk

Van Os Medical UK Ltd | Excel House | Ashbrooke Park

Sherburn In Elmet | North Yorkshire | LS25 6PJ

T : 01977 681400 E : sales@vanosmedical.com

www.vanosmedical.co.uk

Excel Roadster DX8 Deluxe User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual