Excel G-Explorer User Manual

User Manual

Excel G-Explorer

User Manual | Excel G-Explorer

Table of contents

General introduction 4

1. Identication 6

2. General information 7

2.1 Components and structure of your wheelchair 7

2.2 General explanation of your wheelchair 7

3. Safety regulations 8

3.1 General safety regulations 8

3.2 Warnings for safe use 8

4. User instructions 10

4.1 Balance 10

4.1.1 Getting in and out of the wheelchair 10

4.2 Bending and/or reaching 10

4.2.1 Bending and/or reaching forwards 10

4.2.2 Bending and/or reaching to the side 11

4.2.3 Bending and/or reaching backwards 11

4.3 Going up and down kerbs or thresholds 11

4.3.1 Going up a kerb or threshold 11

4.3.2 Going down a kerb or threshold 12

4.4 Going up and down inclines 12

4.4.1 Going up an incline 12

4.4.2 Going down an incline 13

4.5 Going up and down stairs 13

4.5.1 Going up a ight of stairs 13

4.5.2 Going down a ight of stairs 14

5. Specications 15

6. Components of the Excel G-Explorer 16

6.1 Fold and unfold the wheelchair 16

6.1.1 Folding the wheelchair 16

6.1.2 Unfolding the wheelchair 17

6.2 The push handles 17

6.3 The armrests 18

6.4 The backrest 18

6.5 The brake 19

6.6 The legrests 19

6.7 The footplates 20

6.7.1 Folding the footplates upwards 20

6.7.2 Adjusting the height of the footplates 20

6.8 The frame 20

6.9 The stepper 21

6.10 The wheels 21

6.10.1 The front wheels 21

6.10.2 The rear wheels 21

6.11 The seat 22

6.11.1 Using the backrest upholstery 22

6.11.2 Using the seat upholstery 22

7. Transport of the wheelchair 23

7.1 Folding the wheelchair 23

7.2 Unfolding the wheelchair 24

8. Maintenance 25

8.1 Tyres 25

8.1.1 Air tyres 25

8.1.2 PU tyres 25

8.2 Brakes 25

8.3 Cross frame 26

8.4 Rear wheels 26

8.5 Castors and the front fork 26

8.6 Upholstery 27

8.7 Cleaning of the wheelchair 27

8.8 Periodical maintenance to your wheelchair 27

8.9 Service checklist 28

9. Problem analysis and solutions 29

10. Warranty 30

10.1 Warranty application 30

10.2 Warranty conditions 30

User Manual | Excel G-Explorer

General introduction

Before you are going to use your new Excel G-Explorer, you and your attendant must fully read and understand this user manual. Also, as you have this user manual, you agree to the conditions mentioned within.

We want to thank you for the condence in our Excel ® products.

The policy of Van Os Medical is to focus on continuously improving the quality and reliability of our products. We therefore reserve the right without further notice to make any changes to this user manual.

It is important you read this user manual very carefully, before you are going to use your wheelchair. This user manual contains important information about the safe use and maintenance of your wheelchair. We recommend you keep this user manual, because it is also your proof of warranty.

The safety instructions within are general guidelines, which must be seen as overall guidelines. It is possible that you will develop your own way to make common movements. However, we advise you to consult a professional

for assistance in developing safe and eective techniques, regarding your daily activities within your physical

capabilities.

Your new wheelchair requires frequent maintenance, much of which you can do yourself. We advise you to take

your wheelchair to a professional for a check at least once a year. You will nd a maintenance schedule further on

in this user manual.

Attention!

In this user manual you will nd tips and warnings. These are clearly identied by the symbols and display of the

text, like you can see below.

Tip

The tips mentioned in this user manual are meant to help you use your Excel G-Explorer wheelchair.

Warning

The warnings mentioned in this user manual must always be followed, in order to prevent damage to the Excel G-Explorer wheelchair or injury to yourself.

Enter the information of your authorised dealer:

Company: ……………………………………………………………………………………………………………………………………

Address: ……………………………………………………………………………………………………………………………………

Phone number: ……………………………………………………………………………………………………………………………………

Fax number: ……………………………………………………………………………………………………………………………………

E-mail address: ……………………………………………………………………………………………………………………………………

Website: ……………………………………………………………………………………………………………………………………

User Manual | Excel G-Explorer

(uitgezonderd van garantie zijn onderdelen die onderhevig zijn aan slijtage) (parts subject to normal usage wear and tear are excluded from warranty)

1. Identication

Your wheelchair is equipped with a unique serial number. You will nd this number on the frame of your wheelchair. Below, you can see an example of the frame label, where you can nd the identication number. Furthermore, you will nd the explanation of the various data stored on the frame label listed below.

MAX. KG

00/00/0000

Lightweight wheelchair

Lichtgewicht rolstoel

113

Garantie: Warranty: Garantie:

Van Os Medical B.V. Koperslagerij 3 4651 SK Steenbergen The Netherlands | www.vanosmedical.com

10 jaar 10 years 10 ans

24 maanden

24 months 24 mois

(la garantie exclue les pièces d´usures normal)

1. Production date

The date of manufacture.

2. Serial number

Every wheelchair has its own unique serial number. You need this number if you have any technical questions or if you want to order any warranty parts for the wheelchair.

3. Maximum weight

The maximum weight allowed on the wheelchair.

4. Model number

This number indicates which model of wheelchair you have. You need this number when you have any technical questions or you want to order any parts of the wheelchair.

5. Model name

The model name of your wheelchair starts with the brand name Excel. The brand name Excel, followed by the additional model description forms the model name of the wheelchair. You need the model name if you have any technical questions or if you want to order any parts for the wheelchair, in this case the G-Explorer.

6. Description

The intended use of your wheelchair is described here.

7. Warranty

Here, the warranty period of your wheelchair is reected. Chapter 10 describes the warranty conditions in further

detail.

2. General information

2.1. Components and structure of your wheelchair

1. Push handles

2. Foldable backrest

3. Armrests

4. 24” rear wheels (Quick-Release)

5. Seat

6. Legrests

7. Brake

8. Stepper

9. Footplates

10. 7” front wheels (castors)

Your wheelchair is equipped with various components and parts. You should know these components and parts

before proceeding with reading of this user manual. Designs and specications could be changed without

further notice.

2.2 General explanation of your wheelchair

Your new Excel G-Explorer wheelchair is a lightweight wheelchair. The wheelchair is equipped with ergonomically designed handles, so your attendant can easily push the wheelchair. The armrests of the wheelchair are height adjustable. The leg supports the Excel G-Explorer are swing away and removable. In addition, the foot plates are adjustable in height. However, this is only possible with the supplied Allen key. Finally, the wheelchair is equipped with 7 “front wheels and 24” rear wheels. The 24 “rear wheels are quick-release. This means that you can easily remove the rear wheels for transportation.

User Manual | Excel G-Explorer

3. Safety regulations

Van Os Medical B.V. specically disclaims responsibility for anybody injuries or property damage, which may occur

during any use when the recommendations and warnings described in this user manual are not followed. The Excel G-Explorer is a very safe and stable product when used correctly, it is possible if you use wheelchair incorrectly that dangerous situations may occur.

3.1 General safety regulations

Protect your wheelchair by checking it regularly. When a part of your Excel G-Explorer doesn’t function correctly, a dangerous situation could occur. Therefore, you must keep your wheelchair in perfect condition, to ensure safe

use. Periodical inspection, correct adjustment and replacement of broken or worn parts by a qualied Excel dealer

in quick time will result in use for years without any problems.

3.2. Warnings for safe use

To prevent any damage to your property, the wheelchair or the user of the wheelchair, you must read the following warnings. Van Os Medical B.V. is not responsible for any damage, provided that the warnings are heeded. After reading the warnings, you agree with the regulations, mentioned in this user manual.

• When you get your wheelchair, always check if all components are present and if there are any damages. If components are missing if there is any damages, you must immediately contact your supplier;

• Do not use your wheelchair on streets or roads, only on the pavements;

• Do not use your wheelchair in sand, rough area, wet and slippery surfaces or surfaces with little grip;

• Do not lean on the push handles of the wheelchair. This can result in the chair tipping backwards;

• Do not try to ascend any inclines without installed anti tippers

• Never go on or o an increase in height without help of your attendant;

• Before leaning or reaching forward, sit back into the wheelchair to prevent falling out of the wheelchair;

• Before getting in or out of the wheelchair, sit back into the wheelchair and face the castors forward;

• Do not stand on the footrest, they are not designed to be stood on, only to be used as a footrest when

seated, and may cause the chair to tip and an injury may occur;

• Place the wheelchair on a stable, at surface before you get in or out;

• The lowest point of the footrests should be a minimum of 7 cm above the ground;

• A wheelie (tilting the wheelchair until it is in balance) is extremely dangerous for the user and will cause

serious damage to the wheelchair;

• Engage the brakes when you use the wheelchair in a lift or on a wheelchair lift and when you want to get out of the wheelchair;

• When you chair is transported in a certied vehicle or otherwise Van OS Medical accept no liability for any

damage that occurs;

• If you want to transport your chair we recommend you use a certied tie down system that is appropriate

your situation;

• While travelling, the wheelchair is not to be used as a seat under any circumstances

• Never use your wheelchair when something is broken;

• Never stand on your wheelchair;

• Never connect anything to the wheels, this may cause damage to the chair and also eect the balance of the

chair and may injure the user;

• Do not push the wheelchair if you engage the brakes of the wheelchair. This may cause damage to the wheelchair and a dangerous situation may occur;

• The maximum user weight capacity has been indicated on your frame label. Do not exceed it;

• The wheelchair is suitable for one person at a time. Also, do not take anybody on your lap while using

the wheelchair;

• A sudden change of direction may cause the wheelchair to fall over;

• Never independently go up a slope that is steeper than 10°. You should only go up an increase or slope that is

steeper than 10° with your attendant;

• Unauthorised modication and or use of unocial Van Os Medical parts will void the warranty of this chair

and may lead to injury to the user and damage to the chair.

Warning

The implementation of changes to the G-Explorer wheelchair, which are structural changes, is at all times at the expense of the warranty.

User Manual | Excel G-Explorer

4. User instructions

It is very important that you teach yourself the correct user instructions. Therefore, you need to know all the components of the wheelchair as described in this user manual. Always check with an expert about developing safe methods regarding your physical abilities to use your wheelchair.

4.1 Balance

Daily operations such as getting in and out of the wheelchair, reaching and bending in the wheelchair will cause change to the weight distribution and the centre of gravity of you and your wheelchair. You will need to perform these movements and techniques as shown below.

4.1.1 Getting in and out of the wheelchair

Getting in and out of the wheelchair is a common operation. The diculties of getting in and out depend on your

physical capabilities. In this user manual, we describe the actions that must be followed when you want to get in or out of the wheelchair without help. When you can’t do it independently any longer, we recommend that you make an appointment with an occupational therapist to discuss your options and to determine how you can best get in and out of the wheelchair.

Getting in the wheelchair

Before you get in your wheelchair, you must make sure the wheelchair is on a at surface, the wheelchair must have the brakes applied and the leg rests need to be ipped sideways. Make sure you are as close as possible to the

wheelchair and the castors are in the forward direction. Now you can, leaning on the armrests, make the transfer to the wheelchair.

Getting out of the wheelchair

When you want to get out of the wheelchair, you must follow the same instructions for getting in to the wheelchair. Make sure you are as close as possible to the wheelchair and put the castors in forward direction. Also, the brakes

must be applied and the leg rests need to be ipped sideways. Now you can, again, leaning on the armrests, make

the transfer out of the wheelchair.

4.2 Bending and/or reaching

It may occur when you are in your wheelchair that you need to reach something. This can be in any direction. To avoid tipping your wheelchair over you must follow the steps below.

4.2.1 Bending and/or reaching forwards

If you want to get something that is in front of your wheelchair, please follow the steps below.

• Make sure that you are as close as possible to the object;

• Make sure the front wheels are facing forward. If not, go forwards and then backwards to turn the wheels fully

to the front;

• Make sure the wheelchair brakes are applied on both sides;

• You can now move towards the target, with caution to keep the wheelchair from falling.

4.2.2 Bending and/or reaching to the side

If you want to get something that is next to you or your wheelchair, please follow the steps below.

• Make sure you are as close as possible to the object with your wheelchair. Use the rear wheels of the wheelchair as a target;

• Make sure the front wheels are turned forward. If not, go forwards and then backwards to turn the wheels fully to the front;

• Make sure the wheelchair is put on the brakes on both sides;

• You can now move to the side without the risk of losing balance. Make sure you move along the wheelchair as

close as possible while lifting the item.

4.2.3 Bending and/or reaching backwards

If you want to get something that is behind you or your wheelchair, please follow the steps below.

• Make sure you are as close as possible to the object with your wheelchair. Make use of your rear wheels. For example, place it against a closet;

• Do not put apply the brakes. If you lose your balance you are better o rolling backwards then ipping backwards;

• You can now bend backwards without the risk of losing balance. But do not bend backwards too far. Then the

wheelchair will tip backwards.

4.3 Going up and down kerbs and thresholds

It may happen that you have to go up or down a kerb or threshold with your wheelchair. In addition, we describe in

this user manual rst how to do this independently and then how you can do this with an attendant.

4.3.1 Going up a kerb or threshold

If you want to go up a kerb or threshold you have to do it in a forward motion. Make sure your weight is, as far as it is possible, is brought forward by bending over. By now making a so-called “wheelie”, the castors are lifted at the front. This way you can get over a kerb or threshold in your wheelchair.

Warning

You should only go up a kerb or threshold after you have discussed with a specialist, such as an occupational therapist, how to do this best.

You can also go up a kerb or threshold with your attendant. This can be done in two ways.

1. Your attendant should place the wheelchair in a forward motion for going up a kerb or threshold. By pressing

down on the handles, the castors at the front wheel will come o the ground. Simultaneously, your attendant should put his foot on the so-called stepper. This will create a leverage eect so the wheelchair can be pushed

up a kerb or threshold.

2. Your attendant should reverse the wheelchair when going up a kerb or threshold. By sitting as far back as possible in the wheelchair and slightly tilting the wheelchair backwards, your attendant can pull the chair up a kerb or threshold. Your attendant should not lower the wheelchair until the castors are on the kerb or threshold.

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Excel G-Explorer User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual