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YOU AND / OR YOUR ATTENDANT MUST READ AND FULLY UNDERSTAND THIS MANUAL BEFORE USE
General information
You have just bought a Van Os Medical UK Ltd wheelchair and we want to thank you for the confidence in our
EXCEL ® products. The EXCEL ® wheelchair is a quality product. It is adjustable in many different ways and can
also be easily upgraded.
The policy of Van Os Medical UK Ltd is to continually improve the quality and reliability of our products. We reserve
the right, therefore, without prior notification, to alter this guide.
It is important that your guide for the use of the wheelchair is read carefully. The manual contains important
information about the safe use and maintenance of your wheelchair. We recommend that you keep this guide, it's
also your proof of warranty and you will also find it useful for referring to at a later date.
The safety instructions in this guide are general guidelines that must be seen as broad guidelines. It is possible that
you develop your own ways for many common transactions. However, we advise you to consult a professional for
assistance in developing safe and effective techniques with regards to your daily activities and your physical
capabilities.
Your new wheelchair requires frequent maintenance. Much of the maintenance you can do yourself. We want you
to take your wheelchair once a year to be inspected by a professional. You will find a maintenance schedule later
in this manual.
You'll also find that this manual includes a detailed description of all the available settings of your wheelchair.
Many of these options require, as well as repairs to your wheelchair, the knowledge of a professional. We therefore
advise you to consult a professional if you need a modification or repairs to be carried out.
Caution!
In this guide you will also find informative comments, recommendations and warnings. These are clearly identified
by the symbols and the appearance of the text.
Tip Informative information
Recommendation Damage to equipment is possible if recommendations are not followed
WarningTo avoid personal injury, warnings must be followed.
4. INSTRUCTIONS FOR USE ............................................................................................................................................8
6. TRANSPORT AND TRANSIT IN CAR .........................................................................................................................25
8. PROBLEM ANALYSIS AND SOLUTIONS................................................................................................................... 27
10. SERVICE AND MAINTENANCE............................................................................................................................ 30
Your wheelchair is equipped with a unique identification number. You can find this number on the cross
frame of your wheelchair. Below is an example of the frame label you can find the identification number.
Furthermore you will find the explanation of the various data stored on the frame label listed.
5
2 3
1
6
4
7
1. Production Date The date on which your wheelchair was made.
2. Serial Number Every wheelchair has its own unique identification number YOU must have this when
making technical requests or if warranty parts are required.
3. Maximum user weight Up to admissible usage for this wheelchair.
4. Type number This number indicates which model of wheelchair you have, again this is always
required when making technical calls.
5. Model Name The model name of your wheelchair starts Excel with the mark name. The mark
name Excel, followed by three figures and an additional model description forms
the model name of your wheelchair.
6. Usage Application Where you can use your wheelchair.
7. Warranty Here the guarantee period on your wheelchair is reflected. Chapter 9 sees the
guarantee conditions.
1 Back upholstery 10 Bearing house
2 Push handle 11 Front fork
3 Backrest 12 Front wheel (swing castor)
4 Hoop 13 Foot plate
5 Rear wheel 14 Foot rest
6 Brake 15 Seat upholstery
7 Axel bracket 16 Armrest
8 Anti-tip 17 Backrest tensionbar
9 Cross bar 18 Backrest incl. tension straps
Your wheelchair is equipped with a number of elements and parts. You should know these before continue reading
this manual. Your wheelchair can be equipped with options and accessories not pictured. You will see this yourself
whilst reading this manual. Designs and specifications may change without prior notice.
2.2 General explanation of the function and possibilities of your wheelchair
Your wheelchair is a foldable one, which is designed to be easy to transport in a car. Mainly, we divide the
wheelchairs into two categories: self propel version with large rear wheels, and the transit version with small rear
wheels. The type you own is stated on the frame label; after the numbers behind brand name EXCEL, there is a
capital S (stating a self propel) or the capitals ST (stating a transit wheelchair). Your wheelchair is a product falling
into the medical equipment and is not a standard consumer product. You must follow this manual completely to
ensure good, optimal and safe use of your wheelchair.
VAN OS MEDICAL UK Ltd specifically disclaims responsibility for any body injury or property damage which may
occur during any use which does not comply with laws or ordinances. If used correctly, the Excel wheelchair is an
utmost safe and stable product, if the instructions for use as described in this manual are followed. However, it is
possible when the Excel wheelchair is not used correctly, dangerous situations may occur.
3.1 General safety regulations
Protect your Excel wheelchair by checking it regularly. When a part of your Excel wheelchair is not functioning
properly, a dangerous situating could occur. YOU MUST KEEP YOUR WHEELCHAIR IN A GOOD CONDITION TO ENSURE
SAFETY IN USE.
Periodical inspection, correct adjustment of your wheelchair and timely replacement of damaged and worn parts
will result in use for years without any problems. A qualified Van Os Medical UK Ltd dealer, who will use only Van
Os Medical UK Ltd replacement parts, will take care of your wheelchair to ensure a long lifetime.
Warning:
YOU must your keep wheelchair in a good state to be able guarantee use and ambulatory the security
in.
3.2 Warnings for safe use
Warnings:
-
do not use your wheelchair on streets or roads, only on the pavements;
- do not use your wheelchair in sand, rough area, wet and glade surfaces or surfaces with little grip;
- the transport of your wheelchair is in all vehicles, including vehicles which are adapted developed
especially and/or for the transport of your wheelchair, at your own risk. We accept absolutely no
liability for this. We recommend you, if you want nevertheless to transport your wheelchair, to
contact a recognised manufacturer of taxi fixations to take with the carrier, your supplier and/or
systems to choose an appropriate system for your wheelchair and situation;
- do not try to ascend ramps without installed anti tippers, never ascend a hill without anti tippers;
- do not lean concerning the back of the wheelchair. This can result in rolling over the wheelchair;
- before leaning or reaching forward, sit back into the chair and face the castors forward.
You will have to learn the characteristics of your wheelchair. It is most important to learn the safest methods to
develop the daily activities in accordance to your life style. Consult your medical advisor or therapist for assistance
by developing safe and effective techniques for your daily activities and your physical possibilities.
4.1 Safety Tips
Daily operations of and getting off the wheelchair, reaching and bending in wheelchair weight distribution will
change the centre of gravity of you in your wheelchair, you will need to become comfortable with these
movements to perform any techniques shown below.
Transferring
Transferring in a wheelchair is a difficult manoeuvre. Consult your physical therapist for assistance in developing
your individual technique. Making a transfer and the possibilities you have are depending on your physical
characteristics. We advise to discuss this first with your physical therapist
If you have however sufficient body strength and you want transfer to and from the wheelchair can you this best in
the following manner:
To get off from the wheelchair:
First of all you must ensure that your wheelchair stand as closely as possible to the place of where you want sit
will. Put castors forward and attach the brakes. Swing away the footplates and place your feet on the ground. YOU
are now in position carry out the operation. Shift your weight forward in the direction to the front of your chair use
the armrests as a support and move to yourself to the place where you want sit. If necessary you can use of
transfer board.
To get in:
In your wheelchair to step you must the same do things such as at from your chair step, only in reversed order.
Reaching / bending forwards
1 Take great care that you are as close as possible as the target object;
2 Drive forward until you are above the object you want to reach and than back and sideward so that the front
wheels are turning to the front.
3 Engage the wheel brakes;
4 Keep the object you want to grab as close as possible to the wheelchair.
1 Manoeuvre the chair as close as possible to the object you want to reach;
2 Ensure that the front wheels are fully turned to the front. If not, go forwards and then backwards to turn the
wheels fully to the front;
3 Keep the object you want to grab as close as possible to the wheelchair (picture 7 and picture 8)
Reaching / bending backward
1 Manoeuvre the chair as close as possible to the object; the rear wheels will indicate how close you can;
2 Do not reach further than your arm can reach. If you are in doubt, you reposition the chair (picture 9);
3 Do not engage the wheel locks. If your weight moves while reaching, it is better to drive in that direction than
tipping the wheelchair.
4.2 Taking pavements and unequal surfaces
Going up the pavement:
If you ascend a pavement, we advise to do this together with an attendant. The attendant must pull the push
handles towards him and place his foot on the stepper on the rear side of the wheelchair. Because of this there is a
lever effect that tips the wheelchair (see picture 10).
If you alone on the pavement wish to go up, you should move your weight as far forward as possible by bending
forward. Then you must provide a so-called 'Wheelie', to get the front wheels on to the curb, to allow you to climb
the curb (see Figure 3, under the heading "Warnings for safe use). You can only perform this action if you have
practiced it with a trained expert.
Going down the pavement:
If you want to go down the pavement, we advise you to do this with an attendant. The attendant should move the
wheelchair forward to the curb. Then the user should lean back so the instructor can tilt the wheelchair to find a
balance point. When the wheelchair is balanced the attendant can move the wheelchair slowly off the curb. When
the wheelchair is off the pavement, the attendant can let the front wheels back onto the ground.
If you want to independently go off the pavement, you should do this in reverse (Figure 11 shows what not to do).
You can do this only if you've practiced with an expert.
4.3 Going up and down ramps
Most people can climb short slopes by themselves. This of course depends on your body strength, stamina and the
gradation of the slope. Inspect the slope always for risks, such as holes or slippery and uneven surfaces before you
drive off. If you can not see the slope, ask someone to inspect it for you.
Warning:
A slope of more than 5 degrees can be dangerous to descending or climb. Remember that the friction
of your hands to grab the push handles is the only way to brake while driving.
Most people develop their own methods to drive up slopes through practice. Sit with your upper body slightly
forward as you climb the slope. Should it be necessary to stop on the slope, then avoid unexpected movements that
tilting forward as you may cause further climbs (Figure 12).
If you want to climb a relatively steep slope, we advise you to use the assistance of a supervisor.