SIMPLEX VALUE WATER SOFTENER
INSTALLATION AND USER GUIDE
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SOFTENER INSTALLATION AND USER GUIDE
TABLE OF CONTENTS
1) Installation ............................................................................................................................................ 2
1.1) Pre-installation instructions .......................................................................................................... 2
1.2) General Installation and Service Warnings ................................................................................... 2
1.3) Site Requirements ......................................................................................................................... 2
1.4) Installation Drawing ...................................................................................................................... 3
1.5) System Drawing ............................................................................................................................ 4
1.6) Plumbing Instructions ................................................................................................................... 4
1.7) Brine Line Connection ................................................................................................................... 5
1.8) Overflow Line Connection ............................................................................................................. 5
1.9) Drain Line ...................................................................................................................................... 5
1.10) Bypass Valve .............................................................................................................................. 6
1.11) Start Up Instructions ................................................................................................................. 7
2) Control Valve Programming .................................................................................................................. 8
2.1) Regeneration Screens ................................................................................................................... 8
2.2) Button Operation .......................................................................................................................... 8
2.3) Setting Time of Day ....................................................................................................................... 9
2.4) User Displays ................................................................................................................................. 9
2.5) Installer Display Settings ............................................................................................................. 10
2.6) Softener System Setup ................................................................................................................ 11
3) Model Variable Components and Specifications ................................................................................ 12
3.1) Flow Controls and Injectors ........................................................................................................ 12
3.2) Specifications .............................................................................................................................. 12
4) Control Valve Cycles ............................................................................................................................ 13
5) Components of Control Valve ............................................................................................................. 15
5.1) Front Cover and PC Board ........................................................................................................... 15
5.2) Drive assembly, Piston and Spacer stack .................................................................................... 16
5.3) Injector Assembly ........................................................................................................................ 17
5.4) Brine Tank Line Flow Control ...................................................................................................... 18
5.5) Drain Line Flow Control Assembly .............................................................................................. 19
5.6) Outlet Meter Assembly ............................................................................................................... 20
5.7) Bypass Valve Components .......................................................................................................... 21
5.8) Installation Fitting Assemblies .................................................................................................... 22
6) Brine Tank Assembly ........................................................................................................................... 24
7) Troubleshooting .................................................................................................................................. 25
7.1) Possible Error Codes ................................................................................................................... 25
7.2) Troubleshooting Procedures ....................................................................................................... 26
8) Quick Reference Guide ....................................................................................................................... 29
9) Warranty ............................................................................................................................................. 31
BARRIE ● ONTARIO ● CANADA 705.733.8900 WWW.EXCALIBURWATER.COM
SOFTENER INSTALLATION AND USER GUIDE
1) INSTALLATION
1.1) Pre-installation instructions
The cycle times, sequence of cycles, salt dose refill time and exchange capacity are preset to by
Excalibur. The dealer must guide the installer to change the values according to the hardness, day
override and time of regeneration.
WATER TEST
Hardness gpg
Iron ppm
pH number
Nitrates ppm
Manganese ppm
Sulphur yes/no
Total Dissolved Solids
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1.2) General Installation and Service Warnings
• The softener is designed so that it can be installed easily with minor plumbing changes on
previous plumbing.
• The piping must be clamped properly and the weight of the plumbing must not be on the
softener.
• Do not use any kind of lubricant including silicone. A silicone based lubricant can be only used on
black O-Rings but not necessary.
• Do not use pipe dope or other sealant on plastic nuts and caps. Teflon tape must be used only on
NPT threads.
• The nuts and caps can be fastened and unfastened by hand or the plastic service wrench. Do not
use pipe wrench to tighten the caps and nuts.
1.3) Site Requirements
• Water Pressure: - 40-110 psi
• Water Temperature: - 40-110°F (4.4-43°C)
• Electrical - 115/120 V, 60Hz Uninterrupted Outlet
• Current required is 0.5 Amperes with plug-in transformer (dry locations only).
• The tank should be on a firm level surface
BARRIE ● ONTARIO ● CANADA 705.733.8900 WWW.EXCALIBURWATER.COM
SOFTENER INSTALLATION AND USER GUIDE
1.4) Installation Drawing
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SOFTENER INSTALLATION AND USER GUIDE
1.5) System Drawing
1.6) Plumbing Instructions
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heater
Tank
Tank
heater
Tank
Meter
Well Water Installation Municipal Installation
1) The softener must be located at the closest possible location to drain.
2) The water heater’s inlet must be at least 10ft away from softener.
3) The unit including the drain must be located in a room temperature above 33° F.
4) If vacuum occurrence is expected then the vacuum breaker must be installed at the inlet of the
softener.
5) The bypass valve must be installed on the control valve.
6) The outside tap water if possible may be bypassed from the softener.
7) The primer, solder or solder flux must not get on the O-rings while installation.
8) After soldering the lines must be cooled before installing the O-Rings, nuts and caps.
9) If the electrical system is grounded to the plumbing, then a copper strap must be connected
between inlet and outlet as shown in figure above.
10) The plumbing must be done by following the local plumbing codes.
BARRIE ● ONTARIO ● CANADA 705.733.8900 WWW.EXCALIBURWATER.COM
SOFTENER INSTALLATION AND USER GUIDE
1.7) Brine Line Connection
Install 3/8” O.D. Polyethylene tube according to specification sheet from the brine tank to the control
valve.
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Connection
1.8) Overflow Line Connection
• Only used where brine tank overflow water spillage can damage flooring or structure.
• Brine tank is equipped with safety float valve which prevents the overflow in case if control
valve fails to control the refill cycle.
• In case if safety float also fails to stop refill then only the water will come through overflow line
connection.
1.9) Drain Line
• The ½” tubing must be used for drain line.
• Leave minimum of 6” gap between flow control fitting and solder joints. The gap less than this
can damage the flow control.
• If the drain line is elevated and then emptied into the drain below the level the of control valve
then 7” loop should make at the end of drain line.
• The air gap between the drain and the end of the drain line must be twice the diameter of the
tube.
• The drain line must be clamped or strap tied at the end to secure in position.
BARRIE ● ONTARIO ● CANADA 705.733.8900 WWW.EXCALIBURWATER.COM
SOFTENER INSTALLATION AND USER GUIDE
NORMAL OPERATION
BYPASS OPERATION
1.10) Bypass Valve
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The inlet and outlet handles of bypass valve should be pointing the
direction of flow indicated by the engraved arrows on the control valve.
Water flows through the control valve in normal operation as a water
softener.
The inlet and outlet handles point to the center of the bypass valve.
The system is isolated from the water pressure in the plumbing
system. Untreated water is supplied to the house in this position.
The inlet handle points in the direction of flow and the outlet
handle points to the center of bypass valve, system water pressure
is allowed to the control valve and the plumbing system while not
allowing water to exit from the control valve to the plumbing.
Untreated water is supplied to the house in this position.
The inlet handle points to the center of the bypass valve and the
outlet handle points in the direction of flow, the water is shut off
to the plumbing system. If water is available on the outlet side of
the Softener, it is an indication of water bypass around the
system.
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SOFTENER INSTALLATION AND USER GUIDE
1.11) Start Up Instructions
• Keep the bypass valve in bypass operation by moving both handles pointing towards the center
of bypass valve. Now the untreated water is being supplied to house. Open the faucet
downstream of the softener until water comes clear out of it. The initial water can be dirty
because of installation debris. Now inspect the leaks in plumbing.
• Manually add approximate 6 inches of water to brine tank so that level reaches air check valve.
• Press and hold the “REGEN” button down for 5 seconds to start manual regeneration. The drive
motor will start to reach backwash cycle and countdown time begins. Turn the inlet bypass valve
handle halfway into the direction of diagnose operation. Once the steady water flows out of
drain then fully turn both handles of bypass valve into the direction of service operation.
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Caution : - If water flow is too rapidly, there will be a loss of resin to drain.
• When the water become clear in drain line then press the regen button to advance the
regeneration to brine cycle. Lift off the brine tank lid to check if water is being drawn from brine
tank and shut off the faucet after confirming the brine draw flow.
• Press REGEN button to advance the regeneration to 2
nd
backwash cycle. Wait until the
countdown time starts.
• Press REGEN button again to advance the regeneration to rinse cycle with water coming through
the drain. Allow this process for the full amount of time during this cycle.
• The control valve will automatically advance the regeneration to the fill cycle. Allow to fill for the
full amount of time in this cycle. Once finished the control valve will automatically come to the
service position with the time of day being displayed.
• Add the salt to Brine Tank.
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SOFTENER INSTALLATION AND USER GUIDE
Scrolls to the next display.
• Pressing once and releasing will schedule a regeneration at the preset delayed regeneration time.
Change Variable being displayed.
Holding for 3 seconds initiates a control reset. The software version is displayed and the
piston returns to the home/service position, resynchronizing the valve.
Regeneration occurs automatically if volume capacity drops below the reserve capacity
2) CONTROL VALVE PROGRAMMING
2.1) Regeneration Screens
automatically predicted by Control Valve or the has control valve reached 14 number of days since
2.2) Button Operation
• Displays the time remaining in the current cycle.
• Displays the cycle name and sequence number.
• Pressing REGEN advances to the next cycle.
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• Save changes and Exit to user display from any programming screen
• Pressing again and releasing will cancel the delayed regeneration.
• Pressing and holding for 3 seconds will initiate an immediate regeneration
• Pressing while in regeneration will advance to the next cycle.
• Pressing in the program levels will go backwards to the previous screen
BARRIE ● ONTARIO ● CANADA 705.733.8900 WWW.EXCALIBURWATER.COM
SOFTENER INSTALLATION AND USER GUIDE
When the system is operating, one of displays given below may be
2.3) Setting Time of Day
When hour flashes press ▲ or ▼ until the correct hour is displayed.
Then press NEXT.
The minutes will flash. Press ▲ or ▼ until the correct minute is
displayed. Press NEXT to return to the User Displays.
Time of day should only need to be set after power outages lasting
more than 8 hours, if the battery has been depleted and a power
outage occurs, or when daylight saving time begins or ends.
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2.4) User Displays
shown. Pressing NEXT will alternate between the displays shown below.
User 1
This user display shows the volume capacity remaining.
User 2
Displays current time of the day.
− “SOFTENING” displays when the meter is registering the water.
− “REGEN TODAY” displays when the scheduled regeneration is to
occur at a scheduled time of day.
BARRIE ● ONTARIO ● CANADA 705.733.8900 WWW.EXCALIBURWATER.COM