EWS, Inc. and Environmental Water Systems would like to thank you for your consideration in selecting from our
comprehensive list of residential filtration and conditioning product.
We recommend that you take the time to read the information that pertains to your product as you begin to use it.
The information in this manual is designed to assist your installer to set-up, install and start-up your system properly.
In addition, the information contained in this manual is designed to provide the consumer, the most comprehensive
information on this series of product.
Please contact us if you have any questions, comments or additions to the information provided.
Sincerely,
Customer Service at EWS, Inc.
EWS, Inc. and Environmental Water Systems
9101 W. Sahara A ve., Suite 105-J8
Las Vegas, NV. 891 1 7
Office: 702-256-8182 Available Monday through Friday , 8:30 - 4:30 Pacific S tandard Time
Fax: 702-256-3744 Dedicated and A vailable 24/7
E-Mail: customerservice@ewswater.com
Web Site: www .ewswater .com
Installation of the Filtration System - Please Read the Enclosed Information
Please take the time to familiarize yourself with the unit you are about to install. The Table of Content s will point to
specific instructions for the simple step-by-step instructions for;
Installation of a Dispenser/Faucet
Placement or Locating the Water System
Inlet Supply Water Connection
Connection of Tubing from Supply and to Dispenser/Faucet
System St art-Up and Operation Procedures
You may need the following for proper installation:
• Teflon tape• Work Gloves• Safely Glasses• Knife or scissors
WARNING:V erify that all components are included with the unit and were not lost, misplaced, or damaged in shipping
or handling. Any damage in shipping needs to be reported to the shipping company.
WARNING:Do not attempt to install this system using defective or damaged components. Check and inspect, inlet and
outlet fittings and any other connections on this system that might have been damaged during shipping and handling. Check
all these components again upon installation and start-up for any hidden issues. All plumbing should be done in accordance
with all local plumbing codes. Water Pressure: minimum 25psi, maximum 65p si. Water Temperature Range (cold supply
only): not to exceed 1 10°F or below 40°F. Electrical (if applicable): an uninterrupted a/c supply, (if applicable): make sure
voltage supply is compatible with your unit prior to install
WARRANTY:Warranty Registration of this product is required to have a warranty. A proper inst allation and start-up will
save you time, money and hassles, and is also required for warranty purposes. Any issue as a result of improper application,
set-up, installation and/or start-up will void any warranty .
Included1/4” plastic compression ferrule, 1/4” compression nut
Optional Part:flat white washer (for use under decorative washer depending on hole/application)
Preferred - Select a standard sink location to mount the faucet.
It is recommended that the faucet be placed in a hole provided on most sinks similar to the ones used for a
sprayer, soap dispenser and/or dishwasher air gap. If the hole or sp ace is unavailable, an alternative location
will be required: MINIMUM HOLE REQUIRED 1/2”, MAXIMUM 1 3/8”
Option A:On the sink. This option is to drill a new hole into the sink rim itself, if space allows.
Option B:On the countertop next to a sink. This option is to position the faucet spout in the
correct location to drain into the sink. This requires a clearance around the faucet
both above and below the countertop. Use the supplied dispenser as a template or
see the enclosed dispenser schematic and dispenser dimensions.
Prepare to drill the hole using the dispenser as a template.
• Sinks can be made of, but not limited to, stainless steel, copper, porcelain/steel, enamel/cast iron,
man-made surfaces, stone, concrete, and/or materials known or unknown at this time.
• Countertops can be made of, but not limited to, or be a combination of, natural stone, enamel,
porcelain, concrete, wood, metals and/or man-made materials known or unknown at this time.
CAUTION:Please consult with the sink or countertop manufacture, supplier, fabricator, or
installer for proper drilling techniques and methods.
EXTREME CARE MUST BE T AKEN IN DRILLING THE HOLE FOR ANY SURF ACE. THE SURFACE MA TERIALS OF SINKS AND COUNTERTOPS CAN CHIP OR CRACK. THE MANUFACTURER ASSUMES NO
RESPONSIBILITY FOR ANY DAMAGE RESUL TING FROM THIS INST ALLA TION.
WARNING:USE SAFETY GLASSES OR OTHER EYE PROTECTION WHEN GRINDING OR
DRILLING TO PREVENT POSSIBLE EYE INJUR Y DUE T O FL YING PARTICLES.
Q:I do not want to drill any extra holes or use a separate dispenser/faucet - what can I do?
A:An alternative to installing and using the dispenser/faucet is to consider a direct connection to your
existing kitchen (cold side) faucet. Connect the supply from the cold water angle stop to feed/inlet side of the
filtration system as directed in this manual. Then connect the filtered/outlet side to the cold feed side of the
kitchen faucet. Special fiitings, that are readily available to the plumbing professional, will be required to fit this
application based on line size and materials used.
WARNING:This is not a preferred method due to a more complicated install, lower flow rates to your
kitchen faucet and most importantly, the possibility of water quality issues as a result of the
aerator at the end of the kitchen faucet not intended for filtered water.
Note:There will be a diminishment in your flow rate to the cold side of the faucet (kitchen faucet
has a flow rate of up to 2.3 gallons per minute and the filtered water is delivered up to 1 gallon
per minute). To get filtered water you must be sure you have the faucet to the cold side only.
This application or option may not be applicable for reverse osmosis systems.
Q:I would like to use another dispenser/faucet?
A:Based on many styles and finishes, a consumer may have another dispenser they would like to use.
No problem, all these items have universal or industry standard fittings, or if not, can be easily adapted to fit.
Note:EWS, Inc. includes a standard chrome, long-reach, lead-free faucet with white handle and tip.
Options:EWS provides the following options to match other items at an additional charge;
Change your white tip and handle to black
Change your faucet to the following finshes; white faucet (with white tip and handle), satin
nickel, polished nickel, polished brass, or oil rubbed bronze (all with black handle and tip).
Inquire with your local EWS, Inc. distributor, contact an authorized internet distributor or visit us
on the web (see page 4.1-17 for more details).
Q:Can we connect the filtered water up to other devices?
A:Y es, simply connect by a “T” connection, the filtered water line to any inst ant hot, chiller , ice-maker,
refrigerator, etc. Regarding flow rate, be mindful of too many (3 or more) connections and/or any length
limitations in excess of 15 feet to any item that may create issues with delivery rates. See our Point of Entry ,
Whole Home Appliances to filter all the fixtures within the home.
Note: Spout pulls out from faucet body and has 2 o-rings at base. Insert completely into bottom of faucet
body to prevent leaking. Spount swivels to direct water. Handle and tip can be removed. Handle
can be locked up in open position.
Other faucets check with specifications.
All dimensions are approximate.
Simply place the water system on a level floor, cabinet bottom or horizontal surface.
Always assume for enough space and tubing to remove, move and/or adjust
for filter replacement and maintenance.
If mounting the system to a wall, cabinet side or other vertical surface,
Please see the following;
Step 1:All filter cartridges for the system are preinstalled. If the unit is installed in a permanent
hanging position, a minimum clearance of 2” will be required to allow filter replacement.
Step 2:Mark pilot holes using the bracket as a template.
Step 3:Using a drill bit or punch, drill a hole or punch as a starter hole to catch the mounting
screws.
WARNING:AL TERNA TIVE F ASTENING METHOD MA Y BE REQUIRED FOR PLASTER BOARD,
P ARTICLE BOARD OR SIMILAR MA TERIAL INSTALLA TION. USE SAFETY GLASSES
OR OTHER EYE PROTECTION TOPREVENT POSSIBLE EYE INJURY DUE TO
FL YING P ARTICLES.
4.1-7
Step 4:Set mounting screws (provided) with screw driver. Leave a 1/4” gap between the screw
head and mounting surface to allow the bracket to slide on easily .
Step 5:Slide the bracket over the screws and hang the unit. Make sure unit is level.
Now make the connections of tubing to/from the system.
Helpful Hint:
Find the enclosed Sp anner Wrench that
Kitchen Faucet
Dispenser/Faucet
of filtered water
came with the unit and place it on top of
the bracket.
When finished, roll up this Service Guide
and place on top with wrench.
Take a note of the Model # and WQA
Serial # for the required warranty registration of this unit.
This Service Guide and the wrench will
Filtered Water to
Dispenser/Faucet
Mounted to Wall
(option shown) or
Placed on level floor
Outlet
Inlet from
Cold Inlet/Supply
Connection
(angle stop not
shown)
come in very handy when it’s time for
filter replacement.
Professional Installation Using a Preferred Connection is Strongly Recommended
**This unit is supplied with a saddle tapping valve and should be considered a basic connection for copper , steel or brass
3/8” to 1/2” O.D. pipe prior to the angle stop shut-off of the cold water line to the kitchen faucet. This should be considered
a “do-it-yourself” connection which is not applicable in many situations and may not meet local codes.
A qualified plumber should choose to make the inlet supply water connection by a more preferred method.
Instructions from the bag containing the supplied saddle tapping valve, if applicable
Step 1: From parts bag locate: saddle tapping valve and 4’ of 1/4” tubing, color coded: red or orange (supply line to unit).
wall
angle
stop
cold
supply
to
kitchen
faucet
saddle
tapping
valve
pipe for
install
and
clearance
from wall
supply
tube
to
filtration
unit
drain
and
trap
Step 4: Loosely assemble saddle tapping valve on pipe
A: For all 3/8 O.D. pipe, use side of bracket with side projections
toward or against pipe to prevent distortion of tubing.
B: For all 1/2 O.D. pipe, use “V” side of bracket with that notch
toward or against pipe.
Step 5: T ighten screws evenly . Make sure brackets are parallel,
then tighten firmly until the valve is not moving on the pipe.
CAUTION: Do not over tighten fittings.
Step 6: Connect the 1/4” plastic tubing to the saddle tapping
valve by following these instructions:
A: Slide 1/4” compression nut over plastic tubing with threads toward the
saddle tapping valve.
B: Slide 1/4” plastic ferrule over plastic tubing with long tapered side
toward saddle tapping valve.
C: Place 1/4” brass insert sleeve into the end of the 1/4” or orange/red
plastic tubing.
D: Insert orange/red tubing into saddle tapping valve. Leave other end
available for system interconnection
Step 2: Locate cold water line that feeds your existing faucet. Determine if there is enough
space to install the saddle tapping valve on the hard line between the wall and the angle
stop.
CAUTION: USE ONL Y COLD WATER LINE. NOT INTENDED FOR SUPPLY BY HOT
WATER.
Step 3: Shut off the main water supply to the house and open the faucet to relieve water
pressure in the hard pipe. NOTE: Shutting the angle stop only , still leaves water in that pipe.
Shut the main supply .
CAUTION: Do not turn valve handle before or while installing the “saddle tapping valve”.
Make sure the piercing lance does not protrude beyond the rubber gasket. Failure to do this
may result in damage to the piercing needle.
NOTE: For Copper Pipe - go directly to #4.
For Steel or Brass Pipe - follow A, B, C below, then go to #4
A: Drill a 3/16” hole in pipe. Use a hand drill to avoid shock hazard.
B: Turn handle to expose lance beyond the rubber gasket no more than 3/16”.
C: Place body of valve over hole so the lance fits into the hole
CAUTION:
Do not over
tighten fittings.
Step 7: Be sure the packing nut is tight, then turn the handle of the saddle tapping valve clockwise
until it is firmly seated. NOTE: For Copper Pipe - the pipe is now pierced.
HINT:Back the end of the piercing lance out, turning the handle counter-clockwise. Then re-insert by turning the handle
of the saddle tapping valve clockwise until it is again firmly seated. This will clear any possible debris that can
block piercing lance and water flow.
Step 8: Turn the handle counter-clockwise to open the valve for water supply . Keep main line shut of f and proceed with
Preferred Inlet Supply Water Connection - All Applications
Professional Installation Using a Preferred Connection is Strongly Recommended
A qualified plumber should choose to connect the inlet supply water supply by a more preferred connection. ***
The Preferred Inlet Supply Water Connection is Applicable in All Applications and Codes
Replace the Angle Stop with a Proper 3-Way Fitting:
There are a number of options to properly install any one of these drinking water filtration systems.
Identify the cold water supply line and then you will need to know;
•Size or O.D. diameter of pipe or tubing
•Pipe material (hard or sof t copper, steel, brass, stainless, PVC, plastic, etc...)
•The existing angle stop or fitting will assist in determining the proper 3-way angle stop or fitting needed for
your specific application
A more preferred method to connect the inlet supply line is to shut off
the water main and replace the entire angle stop. This will have a connection from the house main water line, a connection to the cold water
side to the kitchen sink faucet and a much better connection for the
inlet supply to the filtration unit. This will provide one fitting with a shut
off to the kitchen faucet and a shut off to the filtration system. The
replacement of the angle stop is a better plumbing connection and any
number of fittings can be used for the correct application under any
circumstances.
Examples of common connections and fittings available:
• OPTIONS:
1/2” IPS x 3/8” compression x 1/4” compression
3-way angle stop
• OPTIONS:
1/2” compression x 3/8” compression x 1/4” compression
3-way angle stop
Note:
Be sure one outlet is 1/4” compression
for the water filter 1/4” inlet/supply tubing
drain
and
trap
Example:
new 3-way
angle stop or
fitting
kitchen faucet supply
shut
off
cold water
supply pipe
to kitchen
faucet
connection
1/4” filtration
unit supply
connection
wall
water flow
main water
supply pipe
Proper installation is dependent on your specific application and the concept of proper installation is universal.
Locate the supply , shut off your main water supply , install the proper connections
and follow the remaining instructions in this manual.
***EWS, Inc. can not anticipate all the different locations, applications and materials used by your builder and/
or plumbing contractor regarding your household or sink piping, therefore we offer a generic and common fitting
with proper instructions. A qualified plumber , plumbing supply location, or hardware store will have no problem
with alternative parts and advice necessary to install your unit.
Go to the Connections of Tubing to and from System
Connection of Tubing from Supply and to Dispenser/Faucet
Step 1:Before Making the Connections - Remove Colored Vinyl Plugs Correctly
This system may have come with sample plugs. Please remove before installation.
WARNING:NEVER ATTEMPT TO REMOVE TUBING OR SAMPLE PLUGS BY JUST PULLING .
Follow simple instructions illustrated below to remove properly.
INSPECT:Inspect the fitting for any damage from shipping, handling and/or delivery . STOP, if collet
is damaged in any way; call, fax or e-mail customer service for a replacement fitting.
Step 2:Making the Connections from Inlet/Supply Connection to Unit
and from Unit to Faucet/Dispenser
Firmly insert the tubing completely into the fitting.
You may feel a resistance at the o-rings when you insert the tubing.
Step 2a:Connect the orange/red tubing from the installed Inlet/Supply Connection to the location on
the unit labeled “FEED” (into “Prefilter” housing for all 2-St age Units, “Sediment” housing for
all 3-St age Units, or at “Inlet” for Single-S tage, In-Line Unit s). This is the raw supply water into
the system. Insert and press the tubing firmly and completely into the fitting.
Step 2b:Connect the blue tubing from the installed Dispenser/Faucet to the location on the unit
labeled “F AUCET” (out of “Postfilter” housing for all Units or at “Output” for Single-S t age, InLine Units). This is the filtered water line. Insert and press the tubing firmly and completely
into the fitting.
Never Pull Tube Out T o
Remove
Push Collet In To
Release
T o Insert, Press T ubing In
Firmly and Completely
CAUTION:Always leave the tubing provided to allow lifting the unit for filter replacement and maintenance.
Make sure tubing has gentle curves. Roll and secure as needed. Do not bend or kink tubing.
We do not recommend shortening the tubing, however, If needed, at end, cut tube straight and do
not flatten. A void any tubing contact to hot water lines
WARNING:NEVER A TTEMPT TO REMOVE TUBING BY JUST PULLING .
Follow simple instructions illustrated above to remove properly .
INSPECT:Upon installation, inspect the connection and give the tubing a gentle “tug” to insure
proper connection and integrity of the fitting.
Inspect the fitting for any damage from shipping, handling, delivery , and/or installation.
STOP, if collet is damaged in any way; call, fax or e-mail customer service for a replacement
fitting.
To Test Integrity of Fitting,
Give a Gentle “Tug” To
Insure Proper Connection
See All
Cautions, Warnings and
Inspections
Go to the System St art-Up and Operation Procedures
A proper start-up insures the system is without issues. If anything is discovered, this is the time to
discover it and correct any problems or questions that arise.
Lack of any, or a proper, start-up will void the warranty.
Step 1: For UV Option Only
Connect UV lamp cord and plug in transformer unit to typical 110v electric outlet. (UU250, UU350 only)
NOTE:Electrical outlet must be dedicated and unswitched. Be aware of any GFI outlets and the need
to reset. Surge supression highly recommended.
Step 2: Pull up and lock dispenser/faucet handle (if using another type of dispenser - put into open position).
This will allow water to flow in the open position. Turn off water supply to other devices. Do not make this water
available to any ice-makers, refrigerators or any other devices until the system is completely flushed and
running clear.
Step 3: Slowly - Turn on or open any main water supply which was shut off earlier.
Step 4: Open or make sure there is inlet water supply to the system. Water will begin to flow from dispenser/
faucet. Initially it may sputter until it reaches full flow. Allow system to run steadily for approximately 2 minutes or
more, if needed. This will wash all carbon fines and air from the system. End this flushing of the system once
water runs clear. System is now available to use as normal. Open water supply to other devices, if applicable.
Leave Spanner Wrench that came with unit and this Service Guide on top of unit bracket to assist consumer.
NOTE:If you draw your water into a glass and it appears to be cloudy, it’s only air and nothing bad. Let
the glass sit and watch the air rise and dissipate. The filter cartridges used are full bed depth. The
carbon (GAC) cartridges have a great deal of surface area. With usage, it may take 24-48 hours
for this to correct itself.
Step 5:
Inspect for leaks at all connections, fittings and/or housings. If a problem exists, please shut off water supply to
the system and consider the following solutions;
•Plumbing connections at the inlet/supply connection, saddle tapping valve, or angle stop.
Please review these plumbing procedures and correct.
•Plumbing connections to dispenser/faucet and any other fixtures or cross-connections. Please review
and correct.
•Inspect for leaks at all unit connections such as connections between housings, UV housing and
connections (if applicable), cartridge housings. Report any issues for assistence or needed part(s).
•Inspect for leaks at the labeled “FEED” and “FAUCET” connections between the supplied tubing and
the quick connect fittings. To insure proper connection, give a light “tug” (
check the grip on all fittings.
If any damage was identified in shipping or handling. You’ll need to make a claim with the shipper, as indicated on our
Packing Materials, our Packing Slip and the published General Terms and Standard Conditions of Sale.
If you have identified a problem, please contact our offices. The Best Way; go to www.ewswater.com, click button “Contact
Us” and click link to “Customer Service and Help”, fill out the form and help will be on the way. Let us know if we can offer
advice on a plumbing issue that may not be related to the actual unit, or a question or issue that may be unit related. If in need
of a part under warranty we can readily send it. Parts (original only) needed out of warranty can be obtained through your
contractor, local distribution or at www.waterontheweb.com.
WARNING: Maximum pressure is 65 PSI. Pressure unregulated can surge or exceed the maximum rating on this and
many items in the home. High pressure creates a water hammer or banging pipes. It’s also the reason to use stainless hoses
for washer machine connections and not the rubber. A pressure reducing valve (PRV) at your main water service line (if not
code) is greatly recommended by many manufacturers’ of many different household items, plumbing products and appliances and must be checked annually. A point of use (sink location) pressure limiting valve is also available.
Register this Product - It is a Requirement for Warranty
Familiarize yourself with the system, its’ replacement filters and maintenance.
To Register, take note of the Model # and WQA Serial # found on the unit’s bracket,
Understand your system’s capabilities, put the enclosed Spanner Wrench and this Service
Guide on top of the unit bracket,
See your options in water treatment, for you , your family and your home by EWS, Inc.
Register Your System
our confidential data base will remind you to replace your filters, use our enclosed form
which you can fax or mail to our offices, or register on-line at www.ewswater.com
Replacement of Filter Cartridges
It is recommended that filters be changed at least annually or more frequently based on usage and
local water conditions. The quantity and quality of the water processed effects the life of the filters.
Step 1:
Close inlet water supply to the system.
Step 2:
Open dispenser/faucet. Lock handle in the up position and/or allow water to
flow (water flow should stop in a short time) and keep open to relieve pressure.
CAUTION:
WATER WILL BE PRESENT WHEN FILTERS ARE CHANGED.
A p an, towel, etc. should be placed under the housings to catch any water.
Step 3:
Using your spanner wrench, turn housing (which contains the filter cartridge)
counterclockwise to loosen. Remove housing.
Step 4:
Remove filter and dispose.
NOTE:
See optional disinfection procedure of empty unit before replacing any filters or
UV lamp (if applicable)
Step 5:
Insert new filter(s), replace and tighten housing by turning clockwise.
CAUTION:
The GAC Postfilter (GAC-00 for units FUGAC200, FUGAC300) has a gasket
that must be at the top of the filter to be replaced correctly . All other filters do
not have a top or bottom and can be inserted either way .
CAUTION:
Inspect O-Ring for housing base. Make sure it is clean, free of any debris and
not damaged or kinked. Make sure it is correctly seated into the channel
inside the housing before replacement.
Upper
Housing
to Bracket
GAC-00
PostFilter
(ONLY)
Gasket
Faces Up
all other
cartridges
can go in
either
direction
Housing
O-Ring
Housing to
be removed
Step 6: FOLLOW SYSTEM START-UP AND OPERATION PROCEDURES
Unplug the transformer. Then disconnect the UV lamp cord.
NOTE:
•T wo-Stage Units - UV module is set between the filter housings.
•Three-Stage Units - UV module is set on top of bracket (easier access)
Step 2:
Pull firmly on the UV lamp tail only to remove the lamp. Do Not remove
cap at top of UV Module
Two-Stage Unit s only: Snap the UV module from the bracket clip s to
gain access for lamp removal. Do not disconnect any fittings.
Step 3:
Insert and firmly press new UV lamp into the top of the cap.
Reconnect UV lamp cord.
Two-Stage Unit s only: Thread UV lamp cord through bracket hole and
then snap the UV module back into the bracket clips.
Step 4:
Reconnect UV lamp cord. Plug in unit transformer.
WARNING:
DO NOT DISCONNECT UV MODULE FROM THE FACTORY CONNECTIONS AND DO NOT OPEN UV CAP FROM UV MODULE FOR
TYPICAL UV LAMP REPLACEMENT.
4.1-13
4
3
2
SCHEMATIC FOR ILLUSTRA TION
1
1 - Fully Assembled UV Module
2 - UV Module Housing
3 - UV Cap with Quartz Glass Sleeve
4 - UV Lamp with Lamp Cord
PURPOSES
Optional Disinfection Procedure of Empty Unit
NOTE:
All containers, surfaces and items exposed to water can accumulate a clear or discolored film which may also be
slippery or slimey to the touch. This is a bio-film that is non-pathenogenic and usually of no harm.
This film is most commonly a nuisance and is readily wiped off. It is this reason we suggest a simple
cleaning procedure prior to returning new filters to the filtration system.
This procedure may be performed at any time when changing filters
or after extended periods of inactivity of the system.
Step 1: Follow Step s 1 through 4: Replacement of Filter Cartridges. Empty all housings of their filters.
Step 2: Using chlorine bleach, measure 1/2 cup and pour into first housing base (side of the unit labeled “FEED”
into “Prefilter” housing for all 2-Stage Unit s, “Sediment” housing for all 3-Stage Unit s).
Step 3: Replace all empty housings and tighten. T ake note of the housing O-Ring.
Close dispenser/faucet to prevent water flow.
Step 4: Slowly Open water inlet valve and allow system to completely fill. Let water sit in system for at least 5 minutes
(leaving it for a longer time will not hurt).
Step 5: Open dispenser/faucet and let the water run for at least 5 minutes.
WARNING: DO NOT USE THIS WA TER.
Step 6: Now the system, tubing, faucet, and all connections should be disinfected. Follow steps for Replacement
of Filter Cartridges and Replacing UV Lamp (if applicable) and prior to Step #5, wipe away any residual found in
housings or around unit to totally clean this system prior to new filter and UV replacement.
Follow System Start-Up and Operation. Always follow proper tubing connection information.
Water Fitration Systems Included in this Care and Use Manual
For Proper Installation, Information and Maintenance - Identify your Filtration System
check the unit check replacements for easy future reference
In-Line, Single-Stage, Limited Usage, Point of Use Filtration Units
Model No: FUGAC150
Improves taste, clarity and odor by removing chlorine and other volatile organic compounds. The
upgraded filter also safeguards against lead and cysts (giardia and cryptosporidium). Meets or
complies with NSF St andard 53.
Easy to Reference Filter Replacement Code: 7
Note: Dispenser/Faucet Not Included with In-Line Unit s. Sold separately , or use existing or other dispenser .
Undercounter Drinking Water Filtration and UV Unit s
Standard Two Stage Undercounter Drinking Water Systems
Model No: FUGAC200 - Good
Improves taste, clarity and odor by removing chlorine and other volatile organic compounds. The 5micron pre-sediment filter serves to remove suspended matter, dirt, rust and sediment and improves
performance of other filters. Meets or complies with NSF St andard 42.
Easy to Reference Filter Replacement Codes - the Set Includes: 1, 6
Model No: FUGAC250 - Better
Improves taste, clarity and odor by removing chlorine and other volatile organic compounds. The
upgraded filter also safeguards against lead and cysts (giardia and cryptosporidium). The 5-micron
pre-sediment filter serves to remove suspended matter, dirt, rust and sediment and improves
performance of other filters. Meets or complies with NSF St andard 53.
Easy to Reference Filter Replacement Codes - the Set Includes: 1, 7
Model No: UU250 - Best
Our best selling unit for sink filtration since1987
This unit improves, removes and safeguards like above model FUGAC250. The additional UV module
protects against bacterial, viral, E-coli and other microorganisms and is tested 99.9% effective.
The 5-micron pre-sediment filter serves to remove suspended matter, dirt, rust and sediment and
improves performance of other filters. Meets or complies with NSF S tandards 53 and 55.
Easy to Reference Filter Replacement Codes - the Set Includes: 1, 7, 16
Undercounter Drinking Water Filtration and UV Unit s
Three Stage Units for Heavier Sediment and/or Particulate Applications
Model No: FUGAC300
Improves taste, clarity and odor by removing chlorine and other volatile organic compounds. The
5-micron pre-sediment filter serves to remove suspended matter, dirt, rust and sediment and
improves performance of other filters. The 20-micron pre-filter is added for heavier sediment and/or
particulate water applications. Meets or complies with NSF S tandard 42.
Easy to Reference Filter Replacement Codes - the Set Includes: 1, 2, 6
Model No: FUGAC350
Improves taste, clarity and odor by removing chlorine and other volatile organic compounds. The
upgraded filter also safeguards against lead and cysts (giardia and cryptosporidium). The 5-micron
pre-sediment filter serves to remove suspended matter, dirt, rust and sediment and improves
performance of other filters. The 20-micron pre-filter is added for heavier sediment and/or particulate
water applications. Meets or complies with NSF St andard 53.
Easy to Reference Filter Replacement Codes - the Set Includes: 1, 2, 7
Model No: UU350
This unit improves, removes and safeguards like above model FUGAC350. The additional UV
module protects against bacterial, viral, E-coli and other microorganisms and is tested 99.9%
effective. The 5-micron pre-sediment filter serves to remove suspended matter , dirt, rust and sediment
and improves performance of other filters. The 20-micron pre-filter is added for heavier sediment
and/or particulate water applications. Meets or complies with NSF S tandards 53 and 55.
Easy to Reference Filter Replacement Codes - the Set Includes: 1, 2, 7, 16
4.1-15
NOTE: All completely assembled units include the following standard features:
Two and Three Stage Drinking Water Systems include: White 10" housing with filtration cartridges, spanner wrench to open
housings for easy filter replacement, chrome, lead-free faucet with white trim for dispensing water, self-piercing saddle tapping
valve for water line connection with shut-off valve (see service guide for your correct application), all necessary tubing (color coded)
to make proper connections, simple to use mounting bracket, UV lamp and setup (UV unit only) and complete service guide with
installation and use instructions.
In-Line Units are completely assembled units that include the following standard features: White 10" housing with filtration
cartridges,mounting bracket, spanner wrench to open housings for easy filter replacement, saddle tapping valve, tubing and
complete service guide with use instructions.
Register this Product - It is a Requirement for Warranty
Visit www.ewswater.com, Click on Customer Care and then
Click for the “Product Registration” link
EWS, Inc. will keep this information confidential and will offer you reminders to replace your filters and offer
5-Micron Prefilter is a pure polypropylene full-bed depth filter with exceptional dirt holding capability .
The removal of any dirt, silt, rust or suspended matter protects the remaining cartridges and extends
the performance of other filters. Meets FDA requirements for food and beverage contact.
In Use: All 2- and 3-Stage and In-Line Sediment Units :
20-Micron Prefilter is a pleated filter with exceptional dirt holding capability . The removal of any dirt,
silt, rust or suspended matter protects the remaining cartridges and extends the performance of
other filters and is used in very particulate water conditions. Meets or complies with all FDA
requirements for food and beverage contact.
In Use: FUGAC300, FUGAC350, UU350 (all 3-stage units only)
Filter is designed for effective reduction of taste, clarity and odor problems such as Chlorine and
VOC's. Cartridges are designed to allow water to pass through entire carbon bed to allow
maximum adsorption. Meets or complies with NSF St andard 42.
Filter is an upgraded postfilter designed for effective reduction of taste, clarity and odor problems
such as Chlorine and VOC's. In addition, the filter reduces Lead and Cysts such as Giardia and
Cryptosporidium. Cartridges are designed to allow water to pass through entire carbon bed to
allow maximum adsorption. Meets or complies with NSF S tandard 53.
In Use: FUGAC150(in-line), FUGAC250, FUGAC350, UU250, UU350
Model No: PRESED-20Pre-Sediment Filter (20-micron)
UV Unit contains a 6 Watt UV lamp that effectively kills bacteria (>99%). A 316 Bonded St ainless
Steel Interior enhances kill power by reflecting UV light and eliminates degradation of polypropylene
housing. Due to advanced design, water is spun through the module to eliminate shadowing and
shading which additionally maximizes kill power. UV Module meets or complies with NSF S tandard
55.
In Use: UU250, UU350
*Replacement of all filters are based on local water conditions and usage.
UV lamp replacement annually (or, as needed within the year)
For all removal capacities, test results and compliances.
There are several ways to obtain and order filter replacements for your unit.
Contact;
... your builder, plumbing contractor and/or your inst aller that provided the product...,
... the kitchen & bath showroom, distributor, and/or ret ailer where you purchased the product...,
... or use the internet in the following manner...,
Go to our Corporate Site @
www .ewswater.com and note the “Showroom Locator” button towards the
top right side of every page. Click on your S tate and scroll towards a distributor. You can call someone
close to you (hopefully someone will be responsive), let them know what you have, and they can place
your order. As a manufacturer , EWS, Inc. does not sell direct to consumers, only into distribution.
The most convenient way to purchase the correct filters for your unit may be
to visit an authorized web distributor such as www.waterontheweb.com
Follow these easy instructions to obtain the correct filters for your system;
1......... Go to Filters & Parts,
2......... Find Sink Units,
3......... Find Filter Cartridge Replacement
4......... Identify the unit you own and use the scroll down menu to enter your model #, (for
example UU250) and Click Go
5......... At the blue highlighted T ab for Filter Replacement you will see your complete
set of filters for your particular unit. Now just follow the secure store instructions
to complete the purchase and you’re done.
Waterontheweb is very similar to the EWS Corporate Site in order to provide the consumer with the most complete
information and an e-commerce solution to the consumer’s needs. This site is designed to be simple and prevents any
confusion as to what items are needed for any particular unit. This distributor will place their order with EWS, Inc.
(similar to any other distributor) and will ship your order directly to the address you designated in the store.
To order needed parts from the same authorized internet distributor;
1......... Go to Filters & Parts,
2......... Find Sink Units,
3......... Find Parts Replacement
4......... Either enter your part # and press go or scroll down through the parts listing
5......... Click on the “Order” button to order a part (return to this page if you need more
items) for your particular unit. Once complete, just follow the secure store instructions
to complete the purchase and you’re done. Call or e-mail us if you need any help.
Thank you and we hope we have been of assistance in this matter .
EWS, Inc. and Environmental Water Systems – Customer Service
T rouble Shooting Guide - Drinking Water Filtration Systems
Problem
Any or All Leaks
Leaks at Tubing Connections
Leak at inlet fitting
(labeled “Feed” &/or “PreFilter” for all 2-Stage Units or
“Sediment” for all 3-Stage
Units)
or
Leak at outlet fitting
( labeled “Faucet” &/or
“Postfilter” or “Output”)
Leak at 90 degree elbow
connection(s) for all 3-Stage
Units (FUGAC300,
FUGAC350, UU350)
Possible Causes
Excessive pressure or pressure
surges
Various causes to inspect
•Is the tubing cut with a straight
end to grab squarely?
•Is the tubing inserted completely
into fitting?
•Broken collect or fitting
•Is there a problem with the collet
and the quick-connect fitting?
•Tubing incorrectly removed
•Damaged in shipping,handling,
and/or delivery
Damaged in shipping,handling,
and/or delivery
Solution
Pressure reducing valve (PRV) at main water supply
to maintain pressure at or below 65 PSI or the addition of a Pressure Limiting Valve (item# FMP-60) on
the inlet tube prior to the point of use unit
•Follow instructions for Connection of Tubing.
Access the filter unit, remove tubing by depressing
the collet and pulling tubing out. Using a utility razor
squarely cut 1/2" off tubing from the end. Make
knife,
sure end of tubing is not flattened Reinsert the tubing
into the fitting as far as possible. Check for leaks.
•Tug on tubing (do not pull hard) to check fitting and
the integrity of the connection
•Upon inspection, prior to install or a result of proper
start-up and inspection and fitting is damaged,
then
Replace simple part (item# fc-std-all)
Replace simple part (item# fc-jg-90)
Leak at plastic compression
fitting at UV Module (UU250,
UU350)
Leak at connection between
housings on 2-Stage Units
(FUGAC200, FUGAC250)
No water
Not enough water
Water flow is restricted
Low flow from unit
Damaged in shipping,handling,
and/or delivery
Damaged in shipping,handling,
and/or delivery
Water supply is off
Saddle tapping valve piercing not
complete, if applicable
Low water pressure
Kinked or bent tubing
Saddle tapping valve, if applicable
may be restricting flow or misapplied on type of pipe being used
(only applicable on hard pipe of
copper, brass or steel)
Clogged prefilter cartridge
Replace simple part (item# fc-uv-jaco)
Replace simple part (item# fc-fu-conn) with proper
procedure (no plumbing needed)
•Turn main water supply on
•Saddle tapping valve not open, if applicable
•Turn water on at inlet connection, other if applicable
•Follow instructions to re-do piercing or use a
preferred method to make this connection
•Open dispenser/faucet
Unit may not operate properly at less than 25 PSI
feed line pressure (max: 65 PSI)
Make longer loop with tubing to remove kink or bend
Back the end of the piercing lance out, turning the
handle counter-clockwise. Then re-insert by turning
the handle of the saddle tapping valve clockwise until
it is again firmly seated. This will clear any possible
debris that can block piercing lance and water flow.
If there is flow rate through unit without filters then
there is a need to replace sediment and/or other
filters based on water conditions and usage
T rouble Shooting Guide - Drinking W ater Filtration Systems
4.1-19
Problem
Leak at the supplied
dispenser/faucet spout
Leak at the supplied
dispenser/faucet base by
handle (brass “T”)
Leak at the connection to
supplied dispenser/faucet
Leak at another Mfg’s faucet
and/or connection to another
device
Leak at Inlet Water Supply
Connection
Leak at cartridge housing
Possible Causes
Spout needs to be re-inserted
O-ring issue at inserted brass
piece or “T” that holds and operates handle
Dispenser connections need to be
properly made
All connections need to be
properly made
Various causes to inspect.
Saddle tapping valve may not be
applicable or installed correctly
Misaligned, damaged or
missing o-ring
Cracked housing due to pressure
issues, misaligned filter replacement and/or overtightening
Solution
•Spout pulls out from faucet body that’s why it swivels.
Spout has 2 o-rings at base and is inserted
completely into bottom of body to prevent leaking.
•Replace the supplied faucet dispenser
(item# depends on any finish option)
•Check connections at various locations and
re-connect, re-insert, tighten and/or correct.
•Consult with Mfg of other product and/or installer to
check connections at various locations and reconnect, re-insert, tighten and/or correct.
•Check connections and/or correct.
•Follow the inlet supply water instructions in this
manual and/or install the preferred inlet connection
•Locate and align O-ring into groove inside housing
•Replace simple part (item # h-f-o-ring)
•Replace part (item # h-filter) and correct issue that
caused the problem (no plumbing needed)
Leak at UV housing
UV not working
Unpleasant taste and/or odor
Metallic flavor
Discoloration
Rotten egg smell from water
Cloudy water
At Cap: Misaligned, damaged or
missing o-ring
Cracked housing due to pressure
issues, misuse, and/or
overtightening
Lamp damaged, lamp cord has not
been connected, transformer is not
plugged in, connected to wrong
type of outlet or lamp has burned
out
•Need to replace filters
•System needs disinfecting
•System was idle, stored or
misused for a long period of time.
•System under unfavorable conditions or changing water conditions
•Hydrogen sulfide, iron, manganese is in the household water
supply
•System misapplied
•New installation, changing filters,
disinfecting the system
•Open/close and open of water
supply to home or in home
•Locate and align O-ring into groove inside cap
•Replace part (item # h-uv) and correct issue that
caused the problem (no plumbing needed)
•Connect lamp cord and/or Plug in transformer.
•Make sure unit plugged into an unswtiched electrical
outlet. Check GFI reset. Surge suppression is highly
recommended
•Replace UV Lamp
•Replace filters and follow start up procedures
•Follow disinfection procedure
•Flush system by running water, replace filters and/or
disinfect
•Determine what changed in your water supply and
Flush, Replace and/or Disinfect, or change type of
water treatment system based on local water conditions. Call your municipality or have your well tested.
•Hydrogen sulfide, iron and manganese must be
removed from household water supply before filter
system. Visit our web site for other systems.
•Specify the correct system for the application
It is simply - air. Check by filling glass and watch air
dissipate. Run and flush system for several minutes.
Sometimes it takes 24 - 48 hours to totally clear due
to the full bed depth of our filters
1aUpper housing
2PRESED-055 Micron Pre-Sediment Filter Cartridge
3fc-std-allJG 1/4”x1/4”m-white quick connect
4bracket-2aluminum bracket, powder coat
5fd-ch-whStd chrome w/wh, long reach
6stv-2saddle tapping valve
7t-blue1/4” pe tubing 60” bl-p
8t-orange1/4” pe tubing 60” or-p
9GAC-00GAC Filter Cartridge (FUGAC200)
9aGACB-50Upgraded GAC Cartridge (FUGAC250)
10h-f-o-ringHousing base o-ring
11fc-fu-connDual male connect between housings
Not pictured: spanner wrench (all units)
EWS, Inc. / Environmental Water Systems
Two-St age Filtration Unit
Schematic, Parts, Installation:
for illustration purposes only
See faucet
information
5
7
See inlet
connection
informatin
7
Three-Stage
Filtration Unit
Schematic and Installation:
for illustration purposes only
3
10
9**
or
9a
1
Three-St age Model #s: FUGAC300, FUGAC350
Ref# Part Description
1-8,10 items from above remain the same
9 or 9a GAC filters Depending on unit
Add (not pictured)
1,10 see aboveadd’l housing for 3rd stage
2 a PRESED-20 20 micron pleated filter
4 to 4a bracket-3 alum bracket 3-stage
Not pictured: spanner wrench (all units)
1a
4
11
3
1a
2
9**
GAC-00 PostFilter
(FUGAC200, FUGAC300 ONL Y)
Gasket Faces Up
2, 9a
all other cartridges can go
in either direction
Ref#PartDescription
1,1ah-filterHousing base and Upper Housing
2**PRESED-055 Micron Pre-Sediment Filter Cartridge
3fc-std-allJG 1/4”x1/4”m-white quick connect
4cbracket-uv2aluminum uv-2 bracket, powder coat
5fd-ch-whStd chrome w/wh, long reach
6stv-2saddle tapping valve (Not Shown)
7t-blue1/4” pe tubing 60” bl-p
8t-orange1/4” pe tubing 60” or-p
9a**GACB-50Upgraded GAC Block Filter Cartridge
10**h-f-o-ringHousing base o-ring
12fc-jg-90JG 1/4 x 1/4 elbow
13fc-uv-jacoJaco compression @ uv module
14h-u-clipBracket clip uv housing
15UV -LAMPUV Replacement Lamp with Cord
16ah-uvUV assembly cap with quartz glass sleeve
16 bUV housing with housing o-ring
17**pou-uv-e68UV Transformer
**Not pictured: Part not pictured in this schematic
Not pictured: spanner wrench (all units)
Three-Stage
Filtration Unit
with UV Disinfection
Schematic and Installation:
for illustration purposes only
3
4c
1a
12
4.1-21
Two-St age Filtration Unit
with UV Disinfection
Schematic, Parts, Installation:
for illustration purposes only
See faucet
information
5
7
8
See inlet
connection
informatin
3
13
2
9a
1
14
15
16a
16b
Three-St age with UV Model #: UU350
Ref# PartDescription
1-17 all items above remain the same
Add (not pictured)
1,10 see aboveadd’l housing for 3rd stage
2 a PRESED-20 20 micron pleated filter
This warranty is referenced by EWS, Inc. in all literature, addressed in General T erms and S tandard Conditions of Sale,
and is published in its entirety in all EWS, Inc. product manuals, websites, and in all service guides supplied with all
product.
Limited Warranty:
EWS, Inc., a Nevada corporation, hereby warrants all products to the original consumer purchaser to be free from
defects in material and workmanship as stated in the following paragraphs:
• All residential point of use: countertop filtration, in-line filtration, undercounter drinking water filtration, shower filtration,
residential reverse osmosis, and point of entry pre-sediment units or systems for one year from date of purchase.
• All residential point of entry: pH decreasing and softener (resin and ion-exchange) systems, Environmental (EWS)
Water Systems, pyrolox units, CWL whole-home (filtration media) systems, pH increasing reagent (sacrificial media)
units for 10 years on the tank and riser , 10 years on the ICN conditioner(s) (if applicable) and 3 years on the valve head
from date of purchase.
• All commercial systems: Dependent on specification and application, please consult with EWS, Inc. upon specifica-
tion.
• All filtration medias, resins, cartridges, uv lamps, and/or membranes are not covered by any warranty. Filter media,
resin, cartridge, uv lamp, and/or membrane replacement or maintenance schedule will vary and must be replaced, as
necessary , as determined by usage and local water conditions.
Product performance may vary based on local water conditions, proper product specification and application, proper
plumbing application, setup, installation, startup, maintenance and/or usage. To ensure proper operation, follow all
setup, installation, start-up and maintenance procedures as detailed in all service guides.
Not intended for use where water is microbiologically unsafe or with water of unknown quality without adequate disinfection before or after unit(s). The contaminants or other substances removed or reduced by these and any other water
filtration or treatment devices are not necessarily in your water. T o confirm the presence of any primary and secondary
contaminants, have your water supply completely analyzed by an independent and approved facility or if applicable,
contact your local water utility for information. Aesthetic, non-health related, or constituent s without set federal st andards may be part of water testing but are insufficient to determine proper application of any water filtration or treatment
device.
EWS, Inc. will replace, free of charge, during the warranty period, any part which proves defective in material and/or
workmanship under proper product and plumbing specification and application, normal and proper installation, use,
service and proper care as published in detail in all service guides included with product. Labor charges are excluded
from any warranty service or repair and are not the responsibility of EWS, Inc. Shipping charges may apply to delivered
replacement parts or materials. Charges may also apply for the cost of any replacement media, resin, cartridges, uv
lamp and/or membrane from any warranty service or repair. Information can be obt ained at any time through a local
dealer, distributor , representative or direct from EWS, Inc. and/or on-line at; www .ewswater.com or www .ewswater .com/
techandspec.html. Replacement parts can be obtained from your local dealer , distributor or contractor .
This warranty is the exclusive warranty granted by EWS, Inc. and is in lieu of all other warranties of merchantability and
fitness for a particular purpose and is further limited to defective parts replacement only . Labor charges and/or damage
incurred in setup, installation, and startup, or repair , or replacement, as well as, incidental and consequential damages
connected there with, are excluded, and are not the responsibility of, and will not be paid by EWS, Inc.
This warranty is void for any damages due to improper product and/or plumbing specification and/or application, misuse,
abuse, neglect, accident, acts of nature, action of any military or civil authorities, improper handling and transportation,
or improper setup, installation, and/or startup, or any violation of instructions furnished by EWS, Inc., or any replacement parts other than genuine parts or replacements supplied by EWS, Inc.
This warranty is not a warranty of merchantability , fitness, taste, aesthetics, and/or performance that may be subject to
improper product and/or plumbing specification and/or application, misuse, abuse, neglect, accident, acts of nature,
action of any military or civil authorities, improper handling and transportation, or improper setup, installation, and/or
startup, or any violation of instructions furnished by EWS, Inc.
This warranty is not a warranty of merchantability , fitness, taste, aesthetics, and/or performance that may be personal
and of subjective opinion and that does not relate to the performance of any system.
Limited Warranty - Original Purchaser ’s Responsibility
Keep a record of the purchase receipt and/or installation receipt. Purchaser is required fill out warranty registration form(s)
on applicable product(s) and register all product by either on-line @ www.ewswater .com, telephone, postal delivery , fax, email (either register@ewswater.com or information provided to customerservice@ewswater .com). Failure to do so voidsthe warranty . EWS, Inc. does not sell, show or make available any information on any consumer in our database. This
database is to ensure, if needed, proper warranty service, and good customer service for years to come. Please see our
privacy policy published in our website at www.ewswater .com.
Know Y our W ater:
• If on a municipal system, large or small, it is your right as a consumer to have access to the most recent test results and
to expect adherence to federal guidelines, as well as any state or local requirements. Any problems should be reported to
the appropriate agencies. Please acquire those municipal test results to become an informed consumer .
• If on an individual well, have your water completely and independently tested. Local code may require a simple test for
coliform bacteria to approve a well, however you may be unaware of potential problems for you and/or your home. A local
water salesman is looking to close a sale and is going to test for hardness minerals and a few simple and obvious issues,
which may or may not be contamination problems. Their solution is almost always the same and yet may provide no
resolution to any true problems. Obtain our “Guide for the Private Well Owner” on our website; www .ewswater .com (under
Service Guides). Review our section on well water testing and applications in our complete catalog with your local
distributor , dealer, or our representative or visit our website.
• WARNING:
Some restrictions apply to the use of softeners. Contact your local municipal water district or Gov't Agency. Brine
discharge is already restricted on, or may be a problem for, septic applications and waste water treatment facilities. Since
some states have already restricted softeners to metered valves to prevent excessive brine discharge, EWS, Inc. only
provides metered valving in its line of softeners.
Restrictions may also apply to hot-side only , salt-exchange tanks or services, or an outright ban. Local water dealers and
other organizations do not inform consumers of these issues and believe these rules are unenforcable. The consumer is
ultimately responsible.
Softeners may also provide warranty issues with pools and spas, certain other products and finishes. Softened water
should not be used for drinking, cooking, pets or plants and is usually bypassed or “looped away” from the cold side of the
kitchen sink. Reverse osmosis, which also has its drawbacks and issues with other products and materials, may be used
to remove the salt from the water that the softener put in at the kitchen sink, yet may be misapplied for the actual local
water conditions.
Any problems of water quality , or the fitness of any EWS, Inc. product that is associated with any mechanical, construction, application, installation, and/or environmental issue(s) (ie: flow rates, line pressure, piping materials, broken supply
lines, changing water conditions; well or municipal water quality , et. al.), known or unknown, of the home or facility will not
be considered by EWS, Inc. until such issue(s) have been resolved.
Responsibility for the proper product and/or plumbing specification, application and/or installation of any device manufactured by EWS, Inc. lies with the consumer, their builder contractor, plumbing sub-contractor and any other installer of
choice. Items do not specify and/or install themselves. EWS, Inc. has provided many sources to acquire information on
the proper application of systems and their installation prior to any purchase. EWS, Inc. manufactures a complete product
line of point of use water filtration systems and point of entry filtration, softening and/or conditioning systems and/or
appliances. EWS, Inc. and the distributors of EWS, Inc. will stand behind the warranties of materials and workmanship.
However, EWS, Inc. and the distributors of EWS, Inc. and the Environment al Water Systems Product Line do not bear any
responsibility for improper applications of product and/or improper installation. It is for this reason that EWS, Inc. provides
complete information on all product for your understanding, specification, application and selection, and proper plumbing
application and installation.
T o obtain warranty service support, cont act your local dealer or contractor from whom you obtained the product or contact
EWS, Inc., Customer Service, via phone, fax, or email.
EWS, Inc. has a current, published, and widely distributed, Pricing Guide that contains suggested list prices for certain water filtration
and conditioning products ("Products") sold by EWS, Inc. ("Seller"). Seller assumes no obligation to sell to anyone any of the
Products listed herein, known or unknown, at any price.
This current Pricing Guide has been prepared for the convenience of Seller's distributors and their customers. The list prices
shown are guides only and do not purport to represent actual prices in any particular market and are not intended to interfere with the
right and responsibility of Seller's distributors to establish their own resale prices.
All current prices herein set forth supersede all prior lists and are subject to change without notice. Seller may also, from time
to time, change, modify, alter, improve and/or discontinue without notice the sale of any of the Products listed herein.
All seller's orders are accepted and delivered based upon the Terms and Conditions found on this Pricing Policy page, found in
this Pricing Guide, available in all Seller’s Product Manuals and reprinted on the reverse side of all invoices submitted and monthly
statements sent. Please read them carefully. They provide information that is important to Seller's distributors and their customers.
GENERAL TERMS AND STANDARD CONDITIONS OF SALE
Invoices are expressly limited to and made conditional upon the terms and conditions contained herein. Objection by Buyer to any
of the terms contained herein shall be deemed to have been waived (if not previously waived) if written notice of the objection is not
received by EWS, Inc. ("EI") within ten calendar days of the date of the first invoice or before part of the described goods are accepted
by Buyer, whichever occurs first. Any additional or different terms proposed by Buyer are rejected unless assented to in writing by EI.
1.PRICES: All prices are in U.S. dollars. Prices are subject to change without notice. Orders will be invoiced at prices
prevailing at time of shipment. All prices are F.O.B. our warehouse, Southern California and exclusive of any shipping, delivery,
packaging or handling charges that may apply.
2.TERMS OF PAYMENT: The terms of payment on approved accounts only shall be net thirty days in U.S. dollars from the date
of invoice to date of receipt of payment in our offices for all invoiced products whether partial or complete delivery of the product under
order. All past due accounts are subject to a charge of 11/2% per month (18% per annum) for each month or fraction of a month on
the unpaid balance.
3.TAXES: Prices do not include sales, use, excise or similar taxes. The amount of any present or future sales, use, excise
or other tax applicable to the sale or use of EI's products or equipment shall be paid by the Buyer unless the Buyer shall have provided
EI with a tax exemption certificate acceptable to taxing authorities.
4.ACCEPTANCE: All purchase orders are subject to acceptance by EI at its corporate offices in Las Vegas, Nevada and are
subject to these Standard Conditions of Sale, unless otherwise expressly provided.
5.SHIPMENTS: Delivery to carrier shall constitute delivery to customer. EI's responsibility terminates upon delivery in good
order to carrier. All goods are shipped at the customer's risk. Any claim for loss or damage in transit should be made promptly by
customer against carrier. These and other shipment terms are written clearly on the reverse side of all packing slips that accompany
all accepted shipments. All costs of freight, transportation, handling, in-route storage, certification and other documentation are to be
paid by Buyer. Any other terms will be issued to Buyer, in writing, with approved credit and an established EI/Buyer relationship.
6.DELAYS; FORCE MAJEURE: EI shall not be liable for delays in delivery of the goods or failure to deliver the goods caused,
in whole or in part, by inability to obtain transportation, equipment, or material, insurrection, fires, floods, storms, embargoes, action
of any military or civil authorities, whether legal or de facto, strikes, labor difficulties, lockouts, acts of God, or other similar or different
circumstances beyond the control of EI.
7.CANCELLATION: The Buyer may not cancel all or part of an order without verifiable notification to, and acceptance by EI.
8.RETURN OF MATERIALS: No Product may be returned to EI without written approval by a Company Officer. A restocking
charge of 25% will be assessed (45% if unit had been used) NO EXCEPTIONS. Product must be returned freight pre-paid, boxed
and in resale condition. EI will never take responsibility, under warranty or return, for improperly installed and/or misrepresented
units.
9.SELLER'S SECURITY INTEREST: EI shall retain a security interest in the goods sold hereunder until Buyer has paid in full
for such goods provided by EI in connection therewith and has performed all of Buyer's obligations under this contract.
10.COLLECTION: Buyer shall reimburse EI for all costs of collection, including reasonable attorney's fees, incurred by EI to
collect any monies owing under this contract. A $45.00 service charge will be invoiced on all returned checks.
11.WAIVER AND MODIFICATION: No waiver or modification of any of these Standard Conditions of Sale shall be effective
unless such waiver or modification is in writing and signed by an officer of the Company in Las Vegas, Nevada. In event any part of
these conditions be waived, or be held to be invalid by any competent court, the remainder shall continue in force and shall be
interpreted as if such waived or invalid part were not contained herein.
Published and Printed in the U.S.A.
EWS Inc./Environmental Water Systems
9101 W. Sahara Ave., Suite # 105-J8, Las Vegas, Nevada 89117
ph 702-256-8182, fx 702-256-3744 customerservice@ewswater.com
(formerly, Esbinco, Inc.) 9/94, rev: 9/02
ww w.ewswater.com
EWS, Inc. 06/83, 09/99, 01/03 memo_conditions_sale_EWS.p65
A Quick Reference of Systems and Combinations for Various Applications
EWS - The Leader in Whole Home Water Filtration
EWS Series - The Environmental Water System
Whole Home Water Filtration and Physical Conditioning
Filters all the water to the whole home and offers the consumer an alternative to harsh salt softening. EWS
conditioning causes a physical change in how naturally found calcium and magnesium minerals react in the
water and on surfaces. EWS keeps these minerals in the water for a pure, fresh taste while helping solve
those problems associated with hard water. The result: less spotting, easier clean up, and prevents scale
build-up in pipes and water heaters without the damaging effects of salts. No slippery feeling. No brine
discharge. The best combination of whole home filtration and the alternative to salts and softening. Required
or chosen upgrade options: Sink units for specific removal needs or concerns.
CWL Series - Whole Home Water Filtration Appliance
Great for filtration to the whole home of chlorinated water supplies, for drinking, cooking, showering, and bathing (great for
hair and skin) - all uses. Also used for non-chlorinated applications to safeguard water from VOC’s due to ground water
contamination. Use EWS Series to filter and physically condition water, if water hardness is an issue. Required or chosen
upgrade options: Point of use, drinking water system, or reverse osmosis for limited sink applications based on water
conditions or additional water concerns for drinking use.
EWS - The Complete Choice for Sink Filtration
Drinking Water Filtration Systems
Sink filtration product for oral intake, drinking, cooking, ice-making, etc., to protect consumer against known or
unknown water issues or concerns. FUGAC250 (“better”) for carbon block filtration of chlorine and VOC’s, lead,
and cysts. UU250 (“best”) for the additional safeguard from bacterial, viral, e-coli and microorganisms. No storage
tanks, no limited supply, and no wasted water associated with reverse osmosis systems.
Reverse Osmosis Systems
Sink filtration product for oral intake, drinking, cooking, ice-making, etc., to protect consumer against known or
unknown water issues or concerns. RU300 series for chlorinated municipal water. RU400 series for potable nonchlorinated, well or municipal supplies. RU500 series optional for harsh well water. Add UV module for the additional safeguard from bacterial, viral, e-coli and microorganisms. Be aware that RO has specific issues and
drawbacks (ie: wasted water, limited production, storage tank space, very aggressive water), and has specific
applications, making these systems widely misapplied. Select the product that’s right for you.
EWS - The Resource for Well Water Solutions
High Oxidation, Purity Media Systems
For the removal of iron, manganese and hydrogen sulfide. Installed at the point of entry, this is a removal of these problems, not
the trade-offs of ion-exchange. Automatic backwash with no brine discharge, no chemicals to add, and years between any
maintenance (media replacement) make these systems a must with wells having these pre-treatment issues.
If water hardness is an issue, water softeners will soften the water through ion-exchange. This process substitutes
naturally found calcium and magnesium (hardness) minerals for sodium or potassium chloride (salts) and
filter the water. Water will spot less, wipe off easier, and prevent lime scale in pipes and water heaters. However,
restrictions on softeners due to brine discharge into your septic tank, salts, and wasted water are growing. Softeners
may also void warranties on other household products (ie: pools, spas, special finishes, etc.) Once softened, many
people do not like the slippery feeling of the water and reverse osmosis becomes necessary to remove the salt from
drinking water that the softener put in. If a softener is chosen, application on the hot side only is recommended. Ironically ,
we make some of the most efficient metered softeners in the industry. Consider on hardness above 20 grains and use
on excessive hardness above 30 grains. Use EWS Series as an alternative to filter and physically condition water below
30 grains.
Let us @ EWS, Inc. help you specify the correct product(s) for your application.
Know and understand your “city” water or have well water tested completely to specify the correct point of entry
system(s). Choose a filtration upgrade, at the sink, for consumption based on tested results, and/or additional needs or
concerns. A complete solution may use one or more products to satisfy an application.