Evolveo Detective DV4 User Manual

Detective DV4
www.evolveo.com
Warning:
Follow these safeguards to
avoid death or serious injury.
Caution: Follow these precautions to prevent
injury or property loss.
Statement
Thanks for purchasing from us. Please feel free to contact our service whenever
you need help.
This manual is applicable for NVR products. Features and functions vary with
different products, please refer to our physical commodity and the fast manual.
This manual is your reference for operations and encodings. Related functions, specific orders, detailed menu-tree as well as fast manual are included. Please read it before installation or use.
This manual might contain some technical or print errors. Any enhancement in product features shall be added into the manual consistently without further notice.
Safety Instruction
This manual is intended to ensure that user can use the product properly without danger or any
property loss. Please read it carefully and take care of it for further reference.
Precaution measures are divided into warningsand cautions, as below: Warnings: Neglecting any of the warnings may cause death or serious injury. Cautions: Neglecting any of the cautions may cause injury or equipment damage.
Warnings
1. Electrical safety regulations of the nation and the region must be strictly followed during installation or use.
2. Please use the matched power adapter from standard company.
3. Do not connect multiple DVRs with one single power adapter (Overload for adapter may lead to over-heat or fire hazard.
4. Shut down the power while connecting or dismounting the speed dome. Do not operate with power on.
5. Shut down the power and unplug the power cable immediately when there is smoke, odor or noise rising from the DVR. Please contact the dealer or service center.
6. Please contact the local dealer or latest service center when DVR works abnormally. Do not attempt to disassemble or modify the device yourself. (We shall shoulder no responsibility for problems caused by unauthorized repair or maintenance.
Cautions
1. Do not drop anything onto the dome, avoid it from physical strike. Keep it away from high electromagnetism radiation surroundings. Do not install it at vibration surface or places subjecting to strike. (Ignorance can cause equipment damage)
2. Keep it away from rain and moisture
3. Avoid exposing to direct sunlight, poor-ventilation or heat source such as heater, radiator. (Ignorance can cause fire hazard)
4. To avoid physical damage, extreme environment such as lampblack, water vapor, too hot or dusty
are not allowed.
5. Please use soft and dry cloth to clean the shell. Use neutral cleaner instead of alkaline when the
dirt is difficult to get rid of.
Directory
1 Product Introduction .............................................................................................................................................6
1.1 Product overview ..........................................................................................................................................6
1.2 Main functions ..............................................................................................................................................6
2 Open-package check an d cable connections...................................................................................................7
2.2 Hard disk installation ....................................................................................................................................8
2.3 Shelf installation ...........................................................................................................................................8
2.4 Front panel ....................................................................................................................................................9
2.5 Rear panel ...................................................................................................................................................10
2.6 Audio and video input and output connections ...........................................................................................12
2.6.1 Video input connections ..............................................................................................................12
2.6.2 Video output connections and options ......................................................................................12
2.6.3Audio signal input ..........................................................................................................................12
2.6.4Audio signal output........................................................................................................................12
2.7 Alarm input and output connections ...........................................................................................................13
2.7.1 Alarm input port specification......................................................................................................15
2.7.2 Alarm output port specification ...................................................................................................15
2.7.3 Alarm output port relay parameters ...........................................................................................15
2.8 Device attachment.......................................................................................................................................16
3 Basic operation....................................................................................................................................................16
3.1 Turn on ........................................................................................................................................................16
3.2 Turn off .......................................................................................................................................................17
3.3 System Login ..............................................................................................................................................17
3.4 Preview .......................................................................................................................................................18
3.5 Desktop shortcut menu................................................................................................................................19
3.5.1 Main menu.....................................................................................................................................20
3.5.2 Record Control..............................................................................................................................22
3.5.3 Playback ........................................................................................................................................23
3.5.5 Alarm output ..................................................................................................................................25
3.5.6 PTZ control ....................................................................................................................................26
3.5.7 Color setting ..................................................................................................................................31
3.5.8 Output Adjust.................................................................................................................................32
3.5.9 Logout ............................................................................................................................................33
4.1 Main menu navigation ................................................................................................................................33
4.2 Record .........................................................................................................................................................36
4.2.1Playback .........................................................................................................................................37
4.2.2 Backup ...........................................................................................................................................37
4.3 Alarm Function ...........................................................................................................................................39
4.3.1 Motion Detect ................................................................................................................................39
4.3.2 Video Blind ....................................................................................................................................42
4.3.3 Video Loss .....................................................................................................................................42
4.3.4 Alarm input.....................................................................................................................................43
4.3.5 Alarm output ..................................................................................................................................44
4.3.6 Abnormal........................................................................................................................................44
4.4 System setup ...............................................................................................................................................45
4.4.1 General ..........................................................................................................................................46
4.4.2 Network setup ...............................................................................................................................47
4.4.3 Net Service ....................................................................................................................................48
4.4.4 Output mode .................................................................................................................................57
4.4.5 Serial port settings........................................................................................................................58
4.4.6 Tour.................................................................................................................................................59
4.4.7 Channel manage ..........................................................................................................................59
4.5 Advanced.....................................................................................................................................................66
4.5.1 HDD Manage ................................................................................................................................66
4.5.2 Account ..........................................................................................................................................67
4.5.3 Online user ....................................................................................................................................70
4.5.4 Output adjust.................................................................................................................................70
4.5.5 Auto Maintain ................................................................................................................................71
4.5.6 Restore...........................................................................................................................................71
4.5.7 Upgrade .........................................................................................................................................72
4.5.8 Device Info.....................................................................................................................................72
4.5.9 Import / Export ..............................................................................................................................72
4.6 Info ..............................................................................................................................................................73
4.6.1 HDD info ........................................................................................................................................73
4.6.2 BPS.................................................................................................................................................74
4.6.3 LOG ................................................................................................................................................75
4.6.4 Version ...........................................................................................................................................76
4.7 Shut down system .......................................................................................................................................77
5 Cloud Technology Basic Operation ..................................................................................................................77
6 FAQ and maintenance .......................................................................................................................................82
6.1 FAQ.............................................................................................................................................................82
6.2 Maintenance ................................................................................................................................................88
Appendix 1.Remote controller operation ............................................................................................................89
Appendix 2.Mouse operation................................................................................................................................90
Appendix 3.Hard disk capability calculation .......................................................................................................91
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1 Product Introduction
1.1 Product overview
The series NVR is designed specially for security and defense field which is an outstanding digital surveillance product. It introduces embedded LINUX operating system which is more stable. It introduces standard H.264mp video compressed format and unique space-time filtering algorithm which insures the high quality image, low error coding ratio and single frame playing. It introduces TCP/IP network technology which achieves the strong network communication ability and telecommunication ability.
The series NVR can be used individually or online applied as a part of a safety surveillance network. With the professional network video surveillance software it achieves the strong network communication ability and telecommunication ability.
The series DVR can be applied in the bank, telecom, electric power system, judicial system, transportation, intelligent housing, factory, storehouse, water conservancy and so on.
1.2 Main functions
Real-time surveillance Spot interface, analog interface, VGA interface and HDMI interface surveillance function through monitor
or display.
Storage Non-working disk dormancy processing which is convenient to radiate heat, reduce power and extend the
life-span
Special storage format which insures the data safety
Compression Real-time compression by individual hard disk which insures the audio and video signal stable
synchronization
Backup
Through SATA interface and USB interface such as USB equipment, removable hard disk and so on Through net download the files in the hard disk
Playback Individual real-time video recording as well as searching, playback, network surveillance, recording check,
downloading and so on
Multi-playback mode
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Zoom at arbitrary region
Net operating
Through net (including telephone) tele-surveillance in the real time Tele-PTZ control Tele-recording check and real-time playback
Alarm linkage Alarm activated video record, tour, message, buzzer, e-mail, ftp, cell phone to report
Communication interface
RS485 interface which fulfills the alarm input and PTZ control RS232 interface which can extend keyboard connection to realize master, as well as with computer serial
port connection for system maintenance and upgrade, and matrix control and so on.
Standard Ethernet network interface which fulfills the telecommuting function
Intelligent operating
Mouse action function Fast copy and paste operating for the same setting
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2 Open-package check and cable connections
2.1 Out of box audit
When you receive the product,
Materials used for the package of the NVR can protect most accidental clashes during transportation. Then, please open the box and get rid off the plastic protective materials. Check whether there is any visible damage to the NVR appearance.
At last, please open the machine crust and check the data wire in the front panel, power wire, the connection between the fan power and the main board.
1. Front panel and rear panel
The key function specification in the front panel and the interface specification in the real panel
are in the specification.
Please check the product type in the front panel whether is accordant with the product type you
order.
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The label in the real panel is very important for the after service. Please protect it carefully. When you contact us for after service, please provide the product type and serial number in the label.
2. Check
After open the cover, you should check if it has obvious damage trace, also please check the front panel data cable, power cord and motherboard's connection are loose or not.
2.2 Hard disk installation
For the first use, please install the hard disk, this machine box can install two hard disk (no limited capacity).
disassemble the screw ②disassemble the cover ③fix the screw of hard disk
fix the screw of hard disk ⑤connect the data wire ⑥connect the power wire
cover the machine ⑧fix the cover
2.3 Shelf installation
This product chassis specification for the standard 1u, so it can be installed in the standard shelf.
Installation steps and attention items:
1Make sure the temperature in the room lower than 35 (95°f).
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(1) Power indicator light
(2) Record indicator light
(3)Alarm indicator light
(4) ESC
(5) Menu
(6)Direction &Enter
(1)
IR remote receiver
(2)
Power indicator light
(3)
Alarm indicator light
(4)
Keyboard indicator light
(5)
Record indicator light
(6)
Network indicator light
(7)
Status indicator light
(8)
Previous File
(9)
Return main menu
(10)
PTZ
(11)
Playback
(12)
Previous File (13)
Next file
(14)
Record
(15)
Slow Play
(16)
Playback pause
(17)
Fast Play
(18)
Play back Stop
(19)
Direction&Enter
(20)
USB
(21)
Stop Play
(22)
ESC
(23)
Power Switch
2Keep the equipment have 15cm (6 inches) space around in order to air's circulation. 3From bottom to shelf installation. 4、When multiple components install in the frame please take preventive measures to avoid
power socket overload.
2.4 Front panel
The front panel of economical equipment
The front panel of standard equipment
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The front panel of enhanced equipment
(1) Shuttle (2) Play Pause (3) Slow Play (4) Fast Play (5) Backwards Pause (6) Play back Stop (7) Record (8)
Power switch (9) USB mouse (10)
Indicator light (11) Main menu (12)Scene switch
(13) Record check (14) PTZ (15) Assist (16) Shift (17) ESC (18) IR remote receiver (19) Direction The front panel of high-end equipment
(1) Direction (2) Play Pause (3) Previous File (4) Next File (5) Backwards Pause (6) Play back Stop (7) Record check (8) Alarm output
(9) Camera narrow (10)
Camera zoom (11) Preset point set
(12) USB (13) ESC (14) Scene switch (15) Record (16) PTZ (17) Menu (18) Assist (19) Shift
(20)
Power switch (21)
Indicator light (22) IR remote receiver
2.5 Rear panel
The rear panel of economic and standard equipment
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(1) Audio output (2) HDMI (3) USB (4) RS485 (5) Power (6) BNC (7) VGA (8) Network
The rear panel of enhanced equipment
(1) Audio Input (2) HDMI (3) USB (4) Network (5) VGA (6) External Interface (7) Power Supply (8) BNC (9) Audio Input (10) RS485 (11) Power switch
The rear panel of high-end equipment
(1) Power (2) Cooling mouth (3) Audio Input (4) Video output (5) Power switch (6) VGA Interface (7) HDMI (8) Network (9) USB (10) External (11) Audio output
2.6 Audio and video input and output connections
2.6.1 Video input connections
There is no video input connection. Insure the vision signal stable and credible
The vision should be installed in the appropriate location where is away from backlighting and low illumination or adopts the better backlighting and low illumination compensation.
The ground and power supply of the vision and the DVR should be shared and stable.
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2.6.2 Video output connections and options
The video output is divided into PAL/NTSC BNC (1.0V (selective configuration).
When replace the monitor by the computer display, there are some issues to notice
1. Do not stay in the turn-on state for a long time.
2. Keep the computer display normal working by demagnetizing regularly.
3. Stay away from the electromagnetic Interference.
TV is not a credible replacement as a video output. It demands reducing the use time and control the power supply and the interference introduced by the nearby equipment strictly. The creepa ge of low quality TV can lead to the damage of other equipments.
2.6.3 Audio signal input
, 75Ω) and VGA output
P-P
Audio port is BNC connection.
The input impedance is high so the tone arm must be active.
The audio signal line should be firm and away from the electromagnetic Interference and connected credible which avoid false and joint welding and oxidation. The high voltage current should be avoided especially.
2.6.4 Audio signal output
Commonly the output parameter of DVR audio signal is greater than 200mv 1KΩ (BNC) which can
connect the low impedance earphone and active sound box or other audio output equipments through
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power amplifier. If the sound box and the tone arm cannot be isolated, howling phenomena is often existed. There are some methods to deal with the above pheno mena.
1. Adopt better directional tone arm.
2. Adjust the sound box volume to be under the threshold that produces the howling phenomena.
3. Use fitment materials that absorb the sound to reduce reflection of the sound.
4. Adjust the layout of the sound box and the tone arm.
2.7 Alarm input and output connections
Before connecting the device, please pay attention to follow situations: *note: Some products have no alarm input/output functions.
.Alarm input
A. Alarm input is grounding alarm input.
B. Alarm input demand is the grounding voltage signal.
C. When the alarm is connected with two DVRs or connected with DVR and other equipments, it
should be isolated by relay.
2. Alarm output
Alarm output cannot be connected with high-power load (no more than 1A).When forming the output
loop it must prevent the big current from relay damage. Use the contact isolator when there is a high-power load
3. PTZ decoder connections
A. The grounding of the PTZ decoder and DVR must be shared otherwise the common-mode
voltage will lead to the PTZ control failure. The shielded twisted pair is recommended.
B. Avoid the entrance of high voltage. Make the layout reasonably. Take precaution from the
thunder.
C. In the outlying end connect 120Ω resistance paralleled to reduce the inflection and insure the
signal quality.
D. The 485 AB lines of DVR cannot connected with other 485 output equipments paralleled.
E. The voltage between the AB lines of the decoder must be less than 5V.
4. Front equipment grounding note
Bad grounding can lead to the burnout of the chip.
5. Alarm input type unlimited
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The NVR alarm output port is constant opening type.
Parameter
meaning
G
grounding
R,T
RS232 port
A,B
485communciate interface which is connected with the recording control equipments such as the decoder
Eight external alarm interface
(1) Alarm input 1,2,3,4 (2) ground (3) RS232 (4) RS485 (5) Alarm input 5,6,7,8
(6) Ground (7) Alarm output Sixteen external alarm interface
①⑥⑧alarm input ②⑦ground alarm output RS485 RS232
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2.7.1 Alarm input port specification
Type:JRC-27F
Interface material silver
rating
(resistance load)
Rating switch capacity
30VDC 2A, 125VAC 1A
maximal switch power
125VA 160W
maximal switch voltage
250VAC, 220VDC
maximal switch current
1A
isolation
Homo-polarity interface
1000VAC 1minute
Inhomo-polarity
1000VAC 1 minute
Interface and winding
1000VAC 1 minute
Surge voltage
Homo-polarity interface
1500VAC (10×160us)
Turn-on time 3ms max
Turn-off time 3ms max
longevity
mechanical
50×106
MIN3Hz)
electric
200×103
MIN (0.5Hz)
Environment
-40~+70
8 channels alarm input. Alarm input type unlimited.
The grounding and the com port of the alarm sensor are parallel (The alarm sensor is external power supply).
The grounding of the alarm and the DVR should be shared.
The NC port of the alarm sensor must be connected with the DVR alarm input port.
The grounding of the power supply and the alarm sensor must be shared when used in external power supply.
2.7.2 Alarm output port specification
2 channels alarm output. There is external power supply when using the external alarm equipment.
Please refer to the relay relevant parameters to avoid the overload that damages main machine.
2.7.3 Alarm output port relay parameters
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2.8 Device attachment
1. Connect the 485 lines of the speed dome with the DVR 485 interface.
The 485 interface of eight external alarm
The 485 interface of sixteen external alarm
2. Connect the video line with the DVR video input.
3. Electrify the speed dome
3 Basic operation
Note: The button in gray display indicates nonsupport.
3.1 Turn on
Plug the power supply and turn on the power supply switch. Power supply indicator light shining indicates turning on the video recorder. After the start up you will hear a beep. The default setting of video output is multiple-window output mode. If the startup time is within the video setting time, the timing video recording function will start up automatically. Then the video indicator light of corresponding channel is
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Shining and the DVR is working normally. Note:1. Make sure that the input voltage corresponds with the switch of the DVR power supply.
2. Power supply demands: 220V±10% /50Hz.
Suggest using the UPS to protect the power supply under allowable conditions.
3.2 Turn off
There are two methods to turn off the DVR. Entering [main menu] and choosing [turn off] in the [turn off the system] option is called soft switch. Pressing the power supply switch is called hard switch. Illumination:
1. Auto resume after power failure If the DVR is shut down abnormally, it can automatically backup video and resume previous
working status after power failure.
2. Replace the hard disk Before replacing the hard disk, the power supply switch in the real panel must be turned off.
3. Replace the battery Before replacing the battery, the setting information must be saved and the power supply switch
in the real panel must be turned off. The DVR uses button batt ery. The system time must be checked regularly. If the time is not correct you must replace the battery, we recommend replacing the battery every year and using the same battery type.
Note: The setting information must be saved before replacing the battery otherwise information will lose.
3.3 System Login
When the NVR boots up, the user must login and the system provides the corresponding functions with the user purview. There are two user settings. The names are admin, and default and these names have no password. Admin is the super user purview; default’s permissions are preview and video playback. User admin’s password can be revised, while their permissions cant be revised; user default is the default login user whose permission can be revised but not its password.
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1
Recording status
3
Video loss
2
Motion detect
4
Camera lock
Picture 3.1 System Login
Password protection: If the password is continuous wrong five times, the alarm will start. If
the password is continuous wrong five times, the account will be locked. (Through reboot or after half an hour, the account will be unlocked automatically).
For your system security, please modify your password after first login.
3.4 Preview
You can right click mouse to choose the switch between the windows.
The system date, time and channel name are shown in each viewing window. The surveillance video
and the alarm status are shown in each window.
Table 3.1 Preview icon
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1
Channel name and status display, click on the "channel" can be folded up.
2
More than one scene changes
3
Full screen
4
Page flip up and down, when choosing a 16 channel, operation can be performed.
5
Play/close all channel
6
Full channel video/close full video
1
2 3 4 5 6
3.5 Desktop shortcut menu
In preview mode you can right click mouse to get a desktop shortcut menu, as the picture 3.2 shows. The menu includes: main menu, record mode, playback, PTZ control, High Speed PTZ, Alarm
Output, color Setting, Output adjust, Logout, view mode shift ,spot.
*Only partial model of 6000 series support Spot
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Not full screen Full screen
3.5.1 Main menu
When you login, the system main menu is shown as below.
Picture 3.3 Shortcut Menu
Picture3.4 Main Menu
3.5.2 Boot wizard For configuring the parameters provides quick setup wizard as shown in figure 3.5. It includes boot
wizard and digital channel configuration wizard, click next to enter the digital channel configuration wizard.
Boot wizard:
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Picture 3.5 Boot wizard
Cloud services enable】: reverse display ■choose, means enabling cloud services. No longer prompt】: reverse display ■choose, means after reboot, no longer automatically pop up on
the wizard.
Next: Enter into the digital channel configuration wizard interface.Cancel: Save the Settings and exit the wizard interface.
Digital channel configuration wizard: Click on the next step in figure 3.5, the pop-up digital channel configuration wizard, as shown in figure 3.6 can be set up in fast digital channel.
Note: use this feature, all configuration parameters in digital channel will be updated, please be careful to the configuration which are not for the first time digital channels.
Piture3.6 Digital channel configuration wizard
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Label meaning: ① The list of equipment area
The area displays the search equipment. Click on the selected box, the show of said the equipment is selected, and then double-click the device, the pop-up channel Settings interface, as shown in figure
3.7 for the devices for remote access Settings, user name and password; Click the network Settings button, the selected equipment for network Settings, including IP, subnet mask, default gateway.
Picture 3.7 Channel Settings interface
Equipment list Optional equipment list, which include three kinds of display mode, respectively are showing the selected, the display for the selected, and showing of all. Rest not selected channel number display area The remaining not choose channel number is shown here.
The position of device button
Click on the equipment list, click on the up and down button, can move the equipment
up and down.
3.5.2 Record Control
Please check current channel status: means it is not in recording status, “●” means it is in
recording status.
You can use desktop shortcut menu or click [main menu]> [recording function]> [recording set]
to enter the recording control interface.
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ScheduleRecord according to the configuration.
Picture 3.6 Record Mode
ManualClick the all button and the according channel is recording no matter the channel in any state.
Stop】Click the stop button and the according channel stops recording no matter the channel in
any state.
3.5.3 Playback
There are two methods for you to play the video files in the hard disk.
1. In the desktop shortcut menu.
2. Main menu>Record->Playback
Note: The hard disk that saves the video files must be set as read-write or read-only state.(4.5.1).
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1. Playback control
2. Time display
3. Video type
4. Time schedule options
5. Switch by
time/file/mode
6.File search
7.Selected by channel
8.Selected by time
9. search by storage location
10.Files information
11. Listed files
12.search by time
13.File backup
Button
Function
Button Function
/
Play/Pause
Backward play
Slow play
Fast Forward
Picture 3.4 video playback
Listed filesLook up the listed files that accord with the searching criteria. File Attributes】Look up the found file information. Playback controlSee detail in below chart
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Previous frame
Next frame
Round play
Full screen
Stop
/
Begin/end to edit
backup
Picture 3.2 Table Playback control key
Note: play under frame by frame, the playback status should be paused firstly.
Operation tipsshow function of the key that cursor placed.
Special functions
Accurate playbackInput time (h/m/s) in the time column and then click play button. The
system can operate accurate playback according to the searching time.
Local zoom:When the system is in single-window full-screen playback mode, you can drag your mouse in the screen to select a section and then left click mouse to realize local zoom. You can right click mouse to exit.
Note: When current resolution of the channel is over Max resolution, to playback this channel, will show a Red “X”.
3.5.5 Alarm output
Please check current channel status: “○” means it is not in alarming status, “●” means it is in
alarming status.
You can use desktop shortcut menu or click [main menu]> [alarm function]> [alarm output] to
enter the alarm output interface.
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ConfigurationAlarm is on according to the configuration.
Picture 3.10 alarm output
ManualClick the all button and the according channel is alarming no matter the channel in any
state.
StopClick the stop button and the according channel stops alarming no matter the channel in any state.
3.5.6 PTZ control
*PTZ control is a little different between hybrid mode & full digital mode: Digital channel – the digital channel need link PTZ, the remote device should connect with PTZ and with protocol correctly set also. Analog channel – Only when the device is connect with PTZ and configure protocol correctly is ok.
Operation interface is as followed. The functions include: PTZ direction control, step, zoom, focus, iris,
setup operation, patrol between spots, trail patrol, boundary scan, assistant switch, light switch, level rotation and so on.
Note1. Decoder A(B)line connects with DVR A(B)line. The connection is right.
2. Click [main menu] > [system configuration] >[PTZ setup] to set the PTZ parameters.
3. The PTZ functions are decided by the PTZ protocols.
Picture 3.8 PTZ setup
SpeedSet the PTZ rotation range. Default range: 1 ~ 8.
ZoomClick / button to adjust the zoom multiple of the camera.
FocusClick / button to adjust the focus of the camera .
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IrisClick / button to adjust the iris of the camera.
HideCurrent interface will be temporarily hidden after click it.
Direction controlControl the PTZ rotation. 8 directions control is supportive. (4 directions in
Front panel is supportive)
High speed PTZFull-screen show channel image. Left press mouse and control PTZ to rotate
orientation. Left press mouse and then rotate the mouse to adjust the zoom multiple of the camera.
SetEnter the function operation menu.
Page switchSwitch between different pages.
Special functions
1. Preset
Set a location for the preset, calls the preset points, PTZ automatically turns to the setting
position
1Preset option
Set a location for the preset, procedure is as follows:
Step1: in Picture 3.10, click the Direction button will turn into preset position, click the Settings button to enter Picture 3.11.
Step 2: click the Preset button, then write the preset points in the input blank,
Step 3: click Settings button, return the Picture 3.10 Complete setup, that is the preset points and preset position corresponds.
Clear Preset:Input preset points, click Remove button, remove the preset.
Preset button
2Preset Point Calls
Picture 3.12 Preset Settings
Preset point input blank
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