Evolve Communications RD5000 User Manual

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User’s Manual RD5000

Table of Contents

Introduction

1. Evolve GUIDE Remote*

2. Computer Requirements

3. Key Descriptions a. Key Layout b. Key Function Descriptions

Getting Started

1. Activate Remote Control a. Install Batteries b. Install RemoteLinker * Software c. Connect RemoteLinker Cable

2. Start RemoteLinker Software

3. Activate Remote Control at Website

4. Sync Remote Control

5. Setup Remote Control a. Setup a TV b. Setup Other Devices c. Remove a Device

6. Setup DirecTune* a. Determining DirecTune Device b. Setup DirecTune Device

Using the Remote

1. Channel Screen

2. Changing Modes

3. Using the GUIDE Key a. Accessing Program Listings, Suggestions and Reminders b. Program Listings Browsing and Tuning Quick Browse c. Program Descriptions Accessing and Tuning Quick Browse d. Suggestions e. Reminders Reminders Notification Accessing the Reminders List Personal Reminders

4. Using Interactivity Keys a. Interactivity Keys b. Interactivity Offers c. Browsing Interactivity Offers

3 4 5 5 6

8 8

9 10 11 11 12 13 13 15 19 20 20 21

25 26 27 27 28 29 30 31 31 32 33 34 34 35 35 36 36 37 39

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Table of Contents

5. Using the MENU Key a. Menu Screen b. Remote Support c. Time and Date

6. Using the ADVANCED Key a. Extended Function Screen b. Accessing the Extended Function Screen

7. Using the LIGHT Key

8. Promo Screens a. Informational b. Request a Link c. Request an Email d. Channel Tuning e. Channel Promo Screens f. Browsing Promos

9. Alert Screens

Advanced Settings

1. View Device Settings

2. View DirecTune* Settings

3. Adjust DirecTune Method

4. Adjust DirecTune Speed

5. Channel Key Settings

6. Add or Clear Channel Lock

7. Add or Clear Volume Lock

Troubleshooting

1. General

2. Setting up

3. Syncing

40 40 41 42 43 43 44 45 45 45 46 46 46 47 47 49

50 50 51 53 55 57 59

61 62 62

FAQ

Specifications

License Agreement

Index

Table of Contents

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Introduction

1. Evolve GUIDE Remote*

The Evolve GUIDE Remote* (GUIDE Remote*) is more than a universal remote control—it is the ultimate interactive device for TV and Internet users. The GUIDE Remote has state-of-the-art features that provide you and your family with hand-held, instantaneous access to weekly TV Listings, games, viewer rewards and valuable discounts. It allows you to request information about your favorite programs while you watch TV, and then interact with your requested information on your computer (PC) using the Internet.

The screen on your GUIDE Remote is always on, providing instant access to the TV program listings, Interactivity Offers and special Promo Offers.

Please use this manual to become familiar with your remote. The GUIDE Remote can control up to 16 devices, including TVs, VCRs, Cable settop boxes, Satellite receivers, CD players, stereo receivers, digital tape players, phonographs and home automation systems. In fact, the GUIDE Remote has built-in control codes for nearly every make and model of infrared (IR) controlled device.

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LCD screen

IR lens

Speaker

Battery coverConnector port

Evolve GUIDE Remote

Introduction

2. Computer Requirements

The following system is recommended for software installation and use:

A PC running Windows 95/98, Windows ME, Windows NT Workstation version 4.0+, Windows 2000 or Windows XP.

An Internet Explorer 5.0+, Netscape 4.0+ or AOL 5.0+ Web Browser. (NOTE: Microsoft Internet Explorer 5.0 must be installed on your computer even if it is not your default browser, because RemoteLinker uses resource files provided only with Internet Explorer.)

One available RS-232 Serial Port. A CD ROM Drive. At least 5 MB free hard disk space. At least 8 MB RAM. An active connection to the Internet.

Computer Requirements

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Introduction

3. Key Descriptions

Key Layout

Keys shown in gray are used to navigate and control what appears on the remote screen.

All other keys operate like those found on regular remote controls.

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Key Descriptions

Introduction

Key Function Descriptions

Press this key to voice your opinion. Rate what you’re watching with the push of a button. See what others think.

Press this key to save money. Find coupons, deals, and savings related to what you’re watching.

Press this key to win big. Enter sweepstakes and contests with incredible ease; earn points for valuable bonuses.

Press this key to buy smart. Find great stuff related to advertisers and your favorite TV shows.

Press this key to find out more. Get more information about the show you’re watching.

Press this key to access the three types of TV Listings: Program Listings, Suggestions, and Reminders.

Press this key to access the Main Menu. You can configure and setup the remote the way you like it.

Key Descriptions

Press these keys to navigate in the screen.

Press this key to choose highlighted item(s) and/or request links to Promo Offers on the screen.

Press this key to quit the current operation.

Press this key to access the remote functions that are not represented on the GUIDE Remote* keypad ( i.e. sleep, play, PIP, etc.).

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Introduction

Press this key to select which device you want the remote to control.

Turns on or off the backlight on the screen.

Turns on or off the device your remote is currently controlling.

Changes channels up or down.

Adjusts volume up or down.

Turns the volume on or off.

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Tunes your TV back to the previous channel watched.

Press these keys to tune to a channel on your TV.

Press this key if needed by your device after you use the digit keys to tune to a channel.

Key Descriptions

Getting Started

1. Activate Remote Control

Install Batteries

The battery cover is located on the back of the remote. Pay close attention to the direction of the batteries, making sure the poles (+ and -) are aligned as indicated in the battery compartment.

Remove battery case cover to install the batteries in the remote control:

Press firmly on the arrow on the back of the remote to remove the battery

cover. Insert four new 1.5-volt AA alkaline batteries, taking care to align the

poles ( + and - ) as indicated in the battery compartment.

1.5-volt AA alkaline

Note A Low Battery icon appears on the top of all display screens when

Note The batteries in your GUIDE Remote* should last about three months,

Note Your remote will not lose its device settings when you remove and reinstall

Activate Remote Control

Close the battery cover.

the battery power is low.

depending on how much you use it. If the remote will not be in use for three or more weeks, it is suggested that you remove the batteries to avoid damage to the remote.

batteries. However, you will need to either sync your remote or set the time and date manually (see page 42) for your remote to work properly.

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Getting Started

Install RemoteLinker* Software

The RemoteLinker* software is an easy-to-use utility for downloading TV Listings and uploading your saved Interactivity Offer requests to our Website.

IMPORTANT: Temporarily disable any PDA syncing and anti-virus software,

and if necessary, restart your computer.

Insert the RemoteLinker Software CD into your CD-ROM drive.

Double click on RemoteLinkerInstall.exe file in the CD-ROM.

Follow the installation instructions on the screen until finished.

Once the software is installed, when prompted, select the “Yes, I want to

launch RemoteLinker now” option.

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Note In step 3, you can also start the RemoteLinkerInstall.exe by selecting

START and RUN from the Taskbar. Type D:\RemoteLinkerInstall.exe (Replace D: with the letter of your CD-ROM drive if necessary). Click OK or press the Enter key.

Note Palm Users: You should disable your Palm software before you install the

RemoteLinker* software. Additionally, if the GUIDE Remote* and Palm share the same serial port, you are required to disable the Palm software before you sync your remote.

Help If you are having trouble installing the RemoteLinker software, try the

following:

- Check the Readme file in the RemoteLinker program folder.

- Check and verify that your computer meets the minimum system requirements. (see page 4)

- Temporarily turn off any PDA syncing, anti-virus or screen-saver software

on your computer.

Activate Remote Control

Getting Started

Connect RemoteLinker* Cable

Before you connect the RemoteLinker* cable, you should determine the COM port to which you will be attaching the cable. If your computer is on, perform the

shutdown procedure recommended by the manufacturer and turn it off. Turn your computer back on after connecting the cable as indicated below.

Connect the small end of the cable to the bottom of your GUIDE Remote.

Note If you have more than one serial port, make sure that the RemoteLinker*

Activate Remote Control

Connect the large end of the cable to the PC serial port.

software is configured to the one that you’re using. To access COM port settings, right-click on the RemoteLinker icon located in the lower right hand corner of your computer screen. Choose Settings. Select the correct COM port to which you will be connecting the cable and click Apply.

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Getting Started

2. Start RemoteLinker* Software

Initiating Web Activation

Make sure you are connected to the Internet. YOU MUST BE ONLINE

Double-click the RemoteLinker* icon located in the lower right hand

corner of your computer screen, in the system tray near the system clock, to start activating your remote. You may need to wait a few seconds for the activation page to show up on your browser.

Note Double-clicking on the RemoteLinker* icon will take you to the Remote

Note If you have problems starting the RemoteLinker software please refer to

Activation page at our Website. Follow the step-by-step instructions on the Website to finish the activation process successfully.

“Syncing” on page 62.

3. Activate Remote Control at Website

Activating and Signing Up

When you double-clicked on the RemoteLinker icon, you started the activation and sign-up process at www.GuideRemote.com. The instructions on the Website will ask you to do the following:

Identify how you obtained your GUIDE Remote*.

Enter your email address, which MUST BE A VALID EMAIL ADDRESS.

Note At the end of the activation and sign-up process we will send you a

Enter your ZIP CODE and SERVICE TYPE.

Select your SERVICE PROVIDER.

confirmation email. Click on the link in the email to complete the activation process.

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Enter your PROFILE.

Start RemoteLinker Software / Activate Remote Control at Website

Getting Started

Enter your PASSWORD.

Select your channels. THESE ARE THE CHANNELS FOR YOUR

PROGRAM LISTINGS.

Select up to 2 Critics for Suggestions.

REVIEW your settings. Make sure everything is correct.

CHECK YOUR EMAIL AND CLICK ON THE LINK TO COMPLETE THE

ACTIVATION PROCESS.

4. Sync Remote Control

Download your TV Listings (Program Listings, Program Descriptions, Suggestions, and Reminders)

Connect your GUIDE Remote* to your computer, if it is not already connected.

Double-click on the RemoteLinker* icon located in the lower right hand

corner of your computer screen, in the system tray, to download and get your Program Listings, Program Descriptions, Suggestions, and Reminders.

Note Prior to double-clicking on the RemoteLinker* icon to download, you must be connected to the Internet and also logged in at our Website. Otherwise, ifyou’re not logged in, your browser will be directed to the Login page at the Website. You’ll then have to enter a username (email address) and password to log in. Double-click on the RemoteLinker icon again to start the downloading process.

Sync Remote Control

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Getting Started

5. Setup Remote Control

Setup a TV

Setting up your GUIDE Remote* to operate your TV is an easy process. To set up a new a TV (or to add new ones later on), perform the following steps:

Turn on the device that you will be setting up.

Press the MENU key to enter the Main Menu.

Highlight Setup a Device and press the SELECT key.

Highlight Television and press the SELECT key.

Highlight the brand of your TV and press the SELECT key.

If you cannot find your brand on the list, you can choose the brand “~UNKNOWN~” (the last choice on the list).

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Note Choosing “~UNKNOWN~” brand requires you to test all the codes in the

library. Although one of these codes may work for your device, we cannot guarantee it.

Tip To scroll quickly through the list, press and hold the Up or Down Arrow key.

Setup Remote Control

Getting Started

Read and follow the instructions on the screen.

Press the Down Arrow key to read all the text.

Press the Right Arrow key to continue.

To test codes, point the remote toward the TV and press keys like “POWER”, “VOL”, “CHAN”, etc.

If the keys respond, highlight Yes and press the SELECT key, then go to step 8.

If the keys do not respond, highlight No and press the

SELECT key. (repeat step 7 to test the next code)

Note If more than one of any type of device is setup in your remote (i.e. 2 or more

Setup Remote Control

Once a code is found that operates your device, basic setup is complete.

Press the Right Arrow key.

TVs or VCRs), they will be sequentially numbered (i.e. TV, TV#2, TV#3 or VCR, VCR#2, VCR#3, etc.). The devices will appear in the order that you set them up.

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Getting Started

Setup Devices

Setting up your GUIDE Remote to operate additional devices such as VCR, Cable Box, Satellite Receiver, CD Player, Audio Receiver, Amplifier and Tape, DAT, Phonograph, DVD, Laser Disk and Home Control is an easy process.

To setup these types of devices, perform the following steps:

Turn on the device that you will be setting up.

Press the MENU key to enter the Main Menu.

Highlight Setup a Device and press the SELECT key.

Highlight the device type you wish to set up (i.e. TV, VCR, Cable Box, etc.) and press the SELECT key.

For this example, we will setup a VCR.

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Setup Remote Control

Getting Started

Note Choosing “~UNKNOWN~” brand requires you to test all the codes in the

Tip To scroll quickly through the list, press and hold the Up / Down Arrow key.

Highlight the brand of your device and press the SELECT key.

For this example, we will setup a Panasonic VCR.

If you can not find the brand on the list, you can choose the brand “~UNKNOWN~” (the last choice on the list).

library. Although one of these codes may work for your device, we cannot guarantee it.

Read and follow the instructions on the screen.

Press the Down Arrow key to read all the text.

Press the Right Arrow key to continue.

Setup Remote Control

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Getting Started

Note Most devices can be tested using the “hard” keys on the remote like

Note There is a possibility that more than one code will work when setting up your

To test codes, point the remote towards the device and press keys like

“POWER”, “VOL”, “CHAN”,

etc. Or, to access keys such as “PLAY”, “STOP”, “SLEEP”, etc. see the first note below.

If the keys respond, highlight Yes and press the SELECT key, then go to step 8.

If the keys do not respond, highlight No and press the

SELECT key. (repeat step 7 to test the next code)

If the keys you want to test are not on the remote, access the Extended Function Screen by pressing the ADVANCED key and follow step 7b.

“POWER”, “VOL”, “CHAN” etc. However, depending on the device, such as stereo receivers, CD players, digital tape players, etc., you may be required to access the Extended Function Screen because the hard keys are not on the remote (i.e. Play, Stop, Menu, Contrast, etc.). (see step 7b)

device. After you have completed setup, if you cannot find a function in the Extended Function Screens, remove the device and try setting up the device again using a different code.

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Setup Remote Control

Getting Started

Note When testing functions from the list, you must pick the correct function as on

Press the ADVANCED key to access the Extended Function Screen.

To test codes, highlight a function from the list and press the SELECT key. Only functions which are also present on your original remote will work on your device.

Press the Up / Down Arrow key to access additional functions.

When you’re finished testing, press the Right Arrow key.

your original remote. There may be many other additional functions on the list that do not relate to your device. If the appropriate functions respond, you have found the right code.

If the keys respond, highlight Yes and press the SELECT key then, go to step 8.

Setup Remote Control

If the keys do not respond, highlight No and press the

SELECT key. (repeat step 7b to test the next code)

Once a code is found that operates your device, basic setup is complete.

Press the Right Arrow key.

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Getting Started

Remove a Device

You may remove a device from setup at any time. To remove a device from setup in your GUIDE Remote, perform the following steps:

Note If you remove a DirecTune* device you will see a caution screen.

Press the MENU key to enter the Main Menu.

Highlight Remove a Device and press the SELECT key.

In addition, you will not be able to tune from within the TV Listings, or access Interactivity Offers.

Highlight the device you want to remove and press the SELECT key.

If you really want to remove this device, highlight Yes and press the SELECT key.

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Note If you highlight No and press the SELECT key or press the EXIT key at this

time, you will retain your current settings.

The device has been removed.

Press the Right Arrow key.

Setup Remote Control

Getting Started

6. Setup DirecTune*

The device you use to change channels (typically your TV, cable box, or satellite box) is referred to as your DirecTune* device. DirecTune lets you jump directly to a TV channel from within the TV Listings. Your remote needs to know what device is responsible for changing channels, such as your TV, cable box, satellite box or VCR. It also needs to know the procedure for changing channels (for instance, whether or not you have to press an “enter” button after selecting a channel).

Please identify the DirecTune device in Setup DirecTune when the screen prompts you. Only one device can be set up as the DirecTune device. Therefore, you should set up all your devices prior to setting up a DirecTune device. You may change the DirecTune device settings at anytime.

Determining DirecTune* Device

Which device should you set up as your DirecTune device? To assist you in determining which device should be set up as your DirecTune device, see below.

The TV is recommended as the DirecTune device in the following configurations:

TV or TV + VCR or TV + Cable-without-a-box or TV + VCR + Cable-without-a-box

Cable-without-a-box indicates that your cable line is connected to your TV or VCR and you use your TV to tune channels.

Setup DirecTune

The Cable box is recommended as the DirecTune device in the following configurations:

Cable box + TV or Cable box + TV + VCR

The Satellite receiver is recommended as the DirecTune device in the following configurations:

Satellite receiver + TV or Satellite receiver + TV + VCR

The VCR is recommended as the DirecTune device if you use your VCR to tune channels.

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Getting Started

Setup DirecTune* Device

To setup a DirecTune device, perform the following steps:

Turn on the DirecTune device that you will be setting up.

Press the MENU key to enter the Main Menu.

Highlight Setup DirecTune and press the SELECT key.

Read and follow the instructions on the screen.

Press the Down Arrow key to read all the text.

Press the Right Arrow key to continue.

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Setup DirecTune

Getting Started

Note In step 5, you will see all your devices listed. Please be advised that your

Note If you were to tune to channel 23 using the number keypad, highlight

Highlight your DirecTune device and press the SELECT key.

DirecTune* device can only be one of the following: TV, Cable, Satellite, or VCR. (see page 20 to determine your DirecTune device)

Read and follow the instructions on the screen and press the Right Arrow key to continue.

Highlight the appropriate digit tuning method for your TV and press the SELECT key.

2 Digit Tuning if you press 2+3 or 3 Digit Tuning if you press 0+2+3.

Setup DirecTune

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Evolve Communications RD5000 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual