HD-uDTA-E

Evolution Digital HD uDTA, HD-uDTA-E User Manual

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HD uDTA INSTALL

Resource Book

Contents

HD uDTA Customer Facing User Guide

Liberty HD uDTA Wall-Plate Device Installation

HD uDTA Traning Presentation

HD uDTA Technical User Guide

HD uDTA

Customer Facing User Guide

Manufactured under license from Dolby Laboratories. Dolby and the double-D symbol are trademarks of Dolby Laboratories.

HDMI, the HDMI logo and High-Definition Multimedia Interface are trademarks or registered trademarks of HDMI licensing LLC.

WARNING

TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK, DO NOT EXPOSE THIS PRODUCT TO RAIN OR MOISTURE. DO NOT INSERT ANY METALLIC OBJECT THROUGH THE VENTILATION GRILLS OR OTHER OPENINGS ON THE EQUIPMENT. APPARATUS SHALL NOT BE EXPOSED TO DRIPPING OR SPLASHING AND NO OBJECTS FILLED WITH LIQUIDS, SUCH AS VASES, SHALL BE PLACED ON THE APPARATUS.

EXPLANATION OF GRAPHICAL SYMBOLS



The lightning flash with arrowhead symbol, within an equilateral triangle, is intended to alert the user to the presence of “dangerous voltage” within

the product’s enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons.



The exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating and maintenance

(servicing) instructions in the literature accompanying the product.

1. Read these instructions.

2. Keep these instructions.

3. Heed all warnings.

4. Follow all instructions.

5. Do not use this apparatus near water.

6. Clean only with a dry cloth.

7. Do not block any of the ventilation openings. Install in accordance with the manufacturer’s instructions.

8. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.

9. Do not defeat the safety purpose of the polarized or grounding type plug. A polarized plug has two blades with one wider than the other. A grounding type plug has two blades and a third grounding prong. The wide blade or the third prong is provided for your safety. When the provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.

10. Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles, and the point where they exit from the apparatus. Ensure that the power cord receptacle is accessible such that power can be easily disconnected if required.

11. Only use the attachments/accessories specified by the manufacturer.

12. Use only with a cart, stand, tripod, bracket, or table specified by the manufacturer, or sold with the apparatus. When a cart is used, use caution when moving the cart/ apparatus combination to avoid injury from tip-over.

13. Unplug this apparatus during lightning storms or when unused for long periods of time.

14. Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any way, such as power supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.



CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK.

DO NOT REMOVE COVER (OR BACK).

NO USER-SERVICEABLE PARTS INSIDE.

REFERS SERVICING TO QUALIFIED SERVICE PERSONNEL.

CAUTION

RISK OF ELECTRIC SHOCK

NO NOT OPEN

Evolution Digital HD Set-Top Box

Important Safety Instructions

FCC Information

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.

This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.

If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Increase the separation between the equipment and receiver.

• Connecttheequipmentintoanoutletonacircuitdifferent

from that to which the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

• Onlyshieldedinterfacecableshouldbeused.

Finally, any changes or modifications to the equipment by the user not expressly approved by the grantee or manufacturer could void the user’s authority to operate such equipment.

Disconnection Device

Disconnect the main plug from the apparatus, if it’s defective. And please call a repair man in your location. When used outside of the U.S., it may be used HAR code with fittings of an approved agency is employed.

CAUTION

These servicing instructions are for use by qualified service personnel only. To reduce th e risk of electric shock do not perform any servicing other than that contained in the operating instru ctions unl ess you ar e qualifie d to do so .

Manufactured under license from Dolby Laboratories. Dolby and the double-D symbol are trademarks of Dolby Laboratories.

6 7

Getting Set Up

Thank You for choosing the Evolution Digital HighDefinition Set-Top Box (HD STB). You can now enjoy viewing Standard-Definition (SD) or High-Definition (HD) programming on an analog or digital television set. When connecting the Set-Top Box with an HDMI cable to your HDTV, you will be able to view HD programming with easy-to-use on-screen menus and navigation.

In the user guide ê

Cable Connections 8

Activation 9

Remote Control 10

Pair your remote control 11

Remove remote control pairing 11

Menu 12

FAQs 14

In the box ê

HD Set-Top Box

Power Cord

Adhesive

Velcro

Remote with

Batteries

HDMI Cable

Setup your HD STB by following the connection diagrams on page 8.

Activate your HD STB by calling your cable provider or going online (if available).

Pair your remote with your HD STB and TV by following the directions on page 11.

1 setup 2 activate 3 pair remote

Let’s get started! è

Exit

Last

Info

VOL

8 9

Cable Connections

HDMI Set-up

To TV

HDMI (IN)

To TV

To ElectricalOutlet

To CoaxialWa ll Outlet

CABLE IN

To TV

To ElectricalOutlet

To CoaxialWa ll Outlet

HDMI Connection è

HDMI allows you to take full advantage of the Evolution Digital HD Set-Top Box high-definition digital features.

1. Connect a coaxial cable to the cable wall outlet and the “CABLE IN” port on the cable box.

2. Connect the HDMI cable to the “HDMI” port on HD Set-Top Box and the “HDMI” port on your HDTV.

3. Connect the power cord to the electrical wall outlet and the “DC 5V IN” port on the HD Set-Top Box.

Note: HDMI cables carry audio and video to the TV.

Before you activate

1. Complete the Cable Connection steps prior to activating.

2. Have the HD Set-Top Box Serial Number available. This can be found on the bottom of the HD Set-Top Box or on the side panel of the product packaging.

3. Have your cable provider customer account number accessible. This is typically found on your cable provider billing information.

Now you are ready to activate!

4. Activate your HD STB by calling your cable provider directly.

Note: Installation and activation will not impact your current existing cable service.

SD Coaxial Audio/Video Connection ç

1. Connect a coaxial cable to the cable wall outlet and the “CABLE IN” port on the HD Set-Top Box.

2. Connect another coaxial cable to the “RF OUT” port on the HD Set-Top

Box. Connect the other end to the input port on the TV.

3. Connect the power cord to the electrical wall outlet and the “DC 5V IN” port on the HD Set-Top Box.

Note: Make sure the channel 3/4 switch matches the channel on your TV. For example, if your cable box is set to “3”, make sure your TV is on channel “3”.

Activation

Why do I need to activate my HD Set-Top Box?

Activation essentially “turns on” your digital box in your home and on your cable provider’s network.

10 11

Remote ControlRemote Control

TV Input

Toggle TV Input

Info

View the channel name

and number, date and time

Page Up

Now & Next page up

Display the Main Menu

Select a highlighted item within

Menus. Display channel name

and number, date and time

Volume

Audio up & down

Guide

View Now & Next

Yellow A

Toggle to secondary language

(if available)

*TV must be programed with the remote

LED Indicator

Button press and special command indication

TV Power

Turn your TV on or off

Last

Return to the previous channel or menu

Exit

Return to watching TV

Page Down

Now & Next page down

Channel

Channel up & down

Mute

Sound on & off

Red C

Toggles through available closed captioning

Setup

Program your remote control to your STB and TV

NOTE

• Wheninserting  batteries,makesure  thatthepolarity(+/-)  iscorrect.

• TheLEDonthetopof  theremoteisavisual  indicatorthatconrms  theremotehas  powerwhenabutton  ispressed.

• Yourremotemayvary  slightlyfromtheone  picturedhere.  However,basic  functionsshould  remainthesame.

Remove remote control pairing

If you would like to use your remote control for a different set-top box, you must first un-pair the remote control from the current device. Follow the steps below to remove the pairing.

1Pressandholdthe  Setupbuttonuntil  theLEDIndicator  turnsgreen.

2Enter9-8-7onthe  remotecontrol.

3TheLEDIndicatorwill  blinkgreentwice.

Pair your remote control with your HD STB

1. Press the Menu button.

2. Select Remote Control and then select Remote Control Pairing.

3. Press and hold Setup button until the LED Indicator turns green.

4. Press the Menu button.

Please allow a few seconds for the menu to display

5. Proceed by entering the pairing code displayed in blue on the pairing code pop-up screen.

Note: If you don’t see a pairing code screen, repeat steps 1 and 2.

To force remote control to send volume control commands to the TV

1. Press and hold Setup button until the LED Indicator turns green.

2. Press the volume up button

To force remote control to send volume control commands to the HD STB

1. Press and hold Setup button until the LED Indicator turns green.

2. Press the volume down button

Installing your HD Set-Top Box out of sight (pair remote) ê

Your remote control can be paired directly with your HD STB, allowing you to place the device out of sight (in an entertainment center or behind your TV, for example). Once your remote is paired to a specific HD STB, it will not control any other set-top box in your home.

Note: Refer to th e Remote Cont rol Programmi ng and Operat ing instructions, provided with your remote control, to program your remote to work on your TV and for more detailed information regarding pairing your remote.

12 13

Using the RF output?

SD Setup

Use SD Setup to scale video to your TV.

Select SD Setup and press OK. The following options are available; Aspect Ratio, Just Scale, Box, and Pan and Scan.

Menu Menu

Press the Menu button on your remote control to access the main menu. The menu will allow you to update your HD set-top box settings. Press the arrow buttons to navigate through the menu. Press Exit at anytime to return to watching live TV.

Audio Language è

Select Audio Language, press the OK button on your remote. Scroll to select the desired Audio Language (if available).

Closed Captioning è

Select Closed Captioning, press OK to change status from On/Off. When Closed Captioning is turned On. The following options are available; Analog Service, Digital Service, Font Size. Scroll through the available settings using your arrow buttons. Ensure you select Apply to change the CC setting.

HDMI Setup è

Select TV Aspect Ratio and press the OK button. Select Auto (recommended), 4:3, or 16:9 and press the OK button to select, scroll to Apply and select. Select TV Output Resolution and press the OK button. Scroll to highlight Auto (recommended), 1080i, 720p, or 480p and press the OK button to select, scroll to Apply and select.

Locks Setup ç

The first time you enter Locks Setup, it will prompt you to Create Locks PIN. Enter your desired PIN and keep that in a safe place to refer to later. This PIN will be needed to Change PIN, Clear PIN and set Channel Locks.

Set Channel Locks í

Select Channel Locks, a channel list will appear. Scroll up/ down to highlight the channel you would like to lock. Press the OK button and you will see the unlock icon change to lock. This will indicate the channel has been locked and will require a PIN to be entered to view.

TV Ratings Lock í

Choose TV Ratings Lock to lock programs by their TV Rating. Use the Arrow (

▲/▼) buttons to highlight the TV Ratings you

want locked and select OK to lock/unlock the ratings. When you select a rating it will lock all programs with that rating and higher. For example if you lock TV-14 it will lock all programs with TV-14 as well as those with TV-MA.

NOTE: Not all programs will have a TV rating and any unrated programs will never be locked regardless of the TV Ratings Lock selected.

14 15

FAQsFAQs

powered on and set to the appropriate input source. Refer to your home theater manual for more detailed instructions.

Why won’t my HD Set-Top Box respond when I press a button on the remote control?

• Checkthebatteriesforpossiblereplacement.Refer to pages 10-11 for more detailed instruction on the

 remotecontrolandbatteries.

• Refertopage11forinstructionstopairyour

remote control.

What if I forgot my PIN Code?

• Contactyourcableproviderandtheywillbeabletoreset  thembacktothedefault.Thatwillallowyoutoentera

new PIN code. Refer to page 13 to learn how to change your PIN code.

How do I control what my child watches?

• Youcanrestrictviewingofcertainmaterialonyour  TVintheLocksSetupmenu.Refertopage13

for instructions.

Is it necessary to get a new TV to watch HDTV?

• ToviewHDchannelsfromyourcableproviderintheir  nativeresolution,ahigh-definition“capable”or“ready”  televisionisrequired.

• Youwillalsoneedtouseadigitalcableconnection  suchastheHDMIcabletoviewHDchannels.Refer  totheCableConnectionssectiononpage8for

more information.

FAQs

Why won’t my HD Set-Top Box turn on?

• Doublecheckthatthepowercordisconnectedtothe  HDSet-TopBoxandtheACwalloutlet.

• IftheHDSet-TopBoxisconnectedtoanotherunit  (suchasaswitchedoutletorDVDplayer),verifythat

the unit is powered on.

Why do I have no sound when viewing cable channels?

• VerifythattheMUTEbuttononremotecontrolhasnot  beenpressed;trypressingtheMUTEbuttontorestore  soundforboththeHDSet-TopBoxandtelevision.

• Verifythat

thevolumeontheHDSet-TopBoxisnot  turneddown.PressthevolumeupontheSet-TopBox  remote.Volumelevelwillbedisplayedonthebottom

of the screen.

• Doublecheckyouraudioconnections.Refertothe  CableConnectionssectiononpage8toverify  thecorrectcablesarebeingusedfortheaudioports.If  theymatchthediagrams,makesuretheyarefirmly connectedtotheportsonboththeTVandHDSet-TopBox.

What should I do if there is no video or picture on the TV screen?

• TryanotherchannelorenteryourPINcode,thischannel  mayberestrictedfromviewing.

• VerifythatyourTVismatchingthesettingonthe  HDSet-TopBox.Forinstance,ifyou’veconnectedusing  thecoaxialjumpercable,makesureyouhavethesame  channelselectedontheTVand3/4switchonthebackof  theHDSet-TopBox.RefertoCableConnectionssection  onpage8formoredetails.

• Doublecheckallyourcableconnections,including  verifyingyourcoaxialcableissecurelytightenedonto  boththecablewalloutletandtheINPUTportofyour  HDSet-TopBox.Verifythatallvideocablesbetweenthe  HDSet-TopBoxandtheTVarefirmlyconnected.Refer  to

theCableConnectionssectiononpage8formore

detailed information regarding the correct

 connectionsandalternativevideocableoptions.

• IftheHDSet-TopBoxvideooutputisconnectedtoa  hometheaterunit,verifythatthehometheaterunitis

Liberty HD uDTA

Wall-Plate Device Installation

Coax RF Input

Keyhole Mount

Channel 3/4 Switch

Removable DC power supply

Reset button

HDMI to TV

Installation

The Ports

The

Liberty

HD uDTA Wall Plate Device

Existing F81 wall plate

Insert existing top screw

removed from step 2

Completely remove F81 wall plate

Securely connect coax cable to

Liberty with the keyhole at the top

Connect the HDMI and

power supply cords

Hook Liberty keyhole mount

on top screw

Liberty installed

Screw the Liberty to the wall with the

screw and washer provided

Bypass port to connect secondary devices such as DVR or cable modem. (optional)

RF Output

LED Light

Bottom Screw Hole

Set desired RF channel

Insert plug to

cover screw hole

HD uDTA

Training Presentation

8/13/12

Modes of Operation

•  Boot

•  Hunt

•  Pending Initialization

•  Normal Operations

•  Code Download

•  Trouble

8/13/12

Boot Mode

•  Occurs when power is applied or when DTA has been reset (either manually or via headend messaging)

•  Function: Validate/launch code image

•  LED Status: None

•  Valid Mode Transitions: Hunt Mode (if code

image is successfully validated), Trouble Mode (if code image fails validation)

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Hunt Mode

•  Occurs when the DTA has completed Boot Mode and successfully validated and loaded the active code image

•  Function: Search for QAM with CAT PID and valid CA system ID

•  LED Status: Continuous blink

•  Valid Mode Transition: Pending Initialization

(upon receipt of CAT PID)

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Hunt Mode

•  When the DTA first enters Hunt Mode it will scan a list of well known DTA frequencies (567, 573, 579, 585, 591, 651, 657, 489, 495, 807, 565.750, and 571.750 MHz)

•  If the DTA does not lock on to any of those frequencies it will start hunting at 57 MHz and increment by 6 MHz until it finds a valid QAM

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Hunt Mode On-Screen Message

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Pending Initialization Mode

•  Occurs when the DTA has transitioned from Hunt mode by finding a CAT PID with a valid CA system ID

•  Function: Verifying CA parameters found in hunt mode, monitoring network PID for SI, monitoring EMM PID for headend messaging

•  LED Status: Two blinks, repeated continuously

•  Valid Mode Transitions: Code Download,

Boot, Normal Operations

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Pending Initialization Mode On-Screen Message

8/13/12

Normal Operations Mode

•  Occurs when the DTA has transitioned from Pending Initialization mode by receiving the proper configuration and activation messages and has loaded a channel map

•  Function: Decoding A/V, Monitoring SI data and EMM messages and remote control commands

•  LED Status: Solid green, no blinking

•  Valid Mode Transitions: Pending Initialization,

Code Download, Boot

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Code Download Mode

•  Occurs when the DTA has detected a valid CVT indicating that a newer version of code is available for download

•  Function: Download new code image

•  LED Status: Three blinks followed by a long

pause

•  Valid Mode Transitions: Boot (upon successful download), previous mode (upon failed download)

8/13/12

Code Download On-Screen Message

8/13/12

Trouble Mode

•  Occurs when the bootloader fails to validate the DTA code image

•  The DTA will only enter trouble mode from boot mode

•  LED Status: Continuous short blink

•  Valid Mode Transitions: None, the DTA must

be reset in order to re-attempt a proper boot

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Diagnostics Menu

•  To access the diagnostics menu hold down the 7 button on the remote control (note that the diagnostics menu can be accessed in any mode except Boot and Trouble)

•  Although there are a large number of options, this presentation will only cover those that will be most useful in troubleshooting the DTA.

8/13/12

Diagnostics Menu

8/13/12

General Info Menu

•  This menu gives key information about the DTA including hardware version, unit ID, MAC address etc.

8/13/12

HD DTA Status Menu 1

•  This menu gives information on the status of the DTA including the activated status as well as the current operating mode

8/13/12

HD DTA Status Menu 2

•  The second page of the HD DTA Status menu gives information about the time configuration of the DTA

8/13/12

Tuner Status Menu

•  This menu tells you what frequency the DTA is currently tuned to and gives information about the power level, SNR, and CAT PID

8/13/12

Current Channel Status

•  This screen gives details about the currently tuned channel including its frequency modulation, and program number, as well as which audio and video PIDs are present

•  The channel can be changed real time while viewing this menu by either direct channel entry or by using the CH up/down buttons on the remote

8/13/12

Current Channel Status

8/13/12

Virtual Channel Map

•  The virtual channel map menu gives a listing of the entire channel map loaded on the DTA

•  Each service is listed by its display (virtual) channel number and includes its display name, frequency, and program number

•  The virtual channel map will likely be several pages long and can be navigated using the up and down arrows on the remote control

8/13/12

Virtual Channel Map

8/13/12

Received Messages

•  The received messages menu shows real time counters of all messages that have been received from the headend controller

8/13/12

Code Objects

•  This screen displays the name of the currently loaded code object (SW version)

•  There are two code banks, Bank A and Bank B

•  If both banks display a code name then the

bank with the asterisk next to it is the SW that the DTA is currently running and the other bank is the previously loaded SW

8/13/12

Code Objects

8/13/12

Troubleshooting

•  If a problem is reported in the field then pictures of the following diagnostic menus should be provided to Evolution:

•  HD DTA Status

•  Tuner Status (while the DTA is tuned to the

problematic channel or channels)

•  Current Channel Status (of the problematic channel or channels)

•  Code Objects

•  Received Messages

8/13/12

Troubleshooting

•  Additionally, a full QAM capture (capture of the RF input to the DTA) may be required

8/13/12

Troubleshooting

•  Additionally, a full QAM capture (capture of the RF input to the DTA) may be required

•  When all of this information has been gathered please contact Evolution support at

support@evolutionbb.com

for further

instructions

•  Note that the two steps listed above should be completed by headend personnel

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Factory Reset

•  The DTA can be manually reset to its factory default settings by taking the following steps (note that the currently loaded SW will remain the same but all other values including the channel map and activation status of the DTA will be reset):

•  Enter the diagnostics menu by holding 7 on the remote control

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Factory Reset

•  Once you are in the diagnostics menu, press the info button on the remote control to display the following hidden menu:

8/13/12

Factory Reset

•  The Reset to Factory Defaults option will be highlighted by default so just press the OK button on the remote control to complete the process

•  After a successful reset the DTA will reboot and enter hunt mode

8/13/12

Remote

8/13/12

RF Remote Pairing

•  The remote delivered with the DTA is capable of RF pairing so that a customer may hide the device and still be able to control it

•  To pair the remote take the following steps (note that line of sight is required between the remote and the DTA during the pairing process):

8/13/12

RF Remote Pairing

•  Enter the Setup menu by pressing the Menu button on the remote and then select Remote Control and press the OK button

8/13/12

RF Remote Pairing

•  After you select Remote Control Pairing you will see a popup screen with instructions on how to complete the process

8/13/12

RF Remote Pairing

•  Hold the Setup button on the remote until the LED turns green and then press the Menu button to bring up the code entry popup

8/13/12

RF Remote Pairing

•  Once you enter the pairing code you will be presented with the pairing success message and the remote will operate in RF mode (note that IR will no longer be transmitted)

•  Also note that the DTA will always be able to receive IR commands as a failsafe regardless of whether or not a remote is paired with it

8/13/12

RF Remote Pairing

8/13/12

Special Remote Codes

•  There are several special remote codes that can be used to change the mode of operation of the remote control

•  To unpair the remote hold setup until the LED turns green and press 9, 8, 7

•  If the code is entered successfully the LED will blink green two times and the remote will be unpaired and operate in IR mode

8/13/12

Special Remote Codes

•  To reset the TV IR code hold setup until the LED turns green and then enter 9, 8, 6

•  If the code is entered successfully the LED will blink green two times and the remote will no longer be able to control the television

8/13/12

Special Remote Codes

•  To factory reset the remote, hold setup until the LED turns green and then enter 9, 8, 1

•  If the code is entered successfully the LED will blink green two times and the remote will be reset to factory defaults (all RF pairing information and TV control will be reset and the remote will operate in IR mode)

HD uDTA

Technical User Guide

! !

DMS-2002HD-U User Guide

Evolution Digital, LLC

7347 S. Revere Parkway, Building A | Centennial, CO 80112

www.evolutionbb.com | 800-315-2253

Evolution Digital

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Table of Contents

1.0! Introduction ......................................................................................................................................................10!

1.1! Terms and Abbreviations ..............................................................................................................................10!

1.2! References .....................................................................................................................................................11!

1.3! Document Overview .....................................................................................................................................11!

1.4! Out of Scope Material ...................................................................................................................................12!

2.0! DTA Modes .....................................................................................................................................................12!

2.1! High Level Overview ....................................................................................................................................12!

2.2! Boot Mode ....................................................................................................................................................13!

2.2.1! Reset Processing .....................................................................................................................................14!

2.2.2! Mode Transitions ....................................................................................................................................14!

2.3! Hunt Mode ....................................................................................................................................................14!

2.3.1! QAM Search ...........................................................................................................................................16!

2.3.1.1! CA System ID ...................................................................................................................................17!

2.3.1.2! Network PID .....................................................................................................................................17!

2.3.2! Hunt Mode On-Screen Messages ............................................................................................................17!

2.3.3! Mode Transitions ....................................................................................................................................19!

2.4! Pending Initialization Mode ..........................................................................................................................19!

2.4.1! CA Values check .....................................................................................................................................21!

2.4.2! DTA Activation and Configuration ........................................................................................................21!

2.4.2.1! Transition to Normal Operations ......................................................................................................22!

2.4.3! Network PID Monitoring ........................................................................................................................23!

2.4.3.1! VCT ID Assignment .........................................................................................................................23!

2.4.4! Pending Initialization Mode On-Screen Messages .................................................................................23!

2.4.5! Mode Transitions ....................................................................................................................................26!

2.5! Normal Operations Mode .............................................................................................................................26!

2.5.1! Turn On QAM Update ............................................................................................................................29!

2.5.2! Channel Map Updates .............................................................................................................................29!

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2.5.3! Interruption to Service ............................................................................................................................29!

2.5.4! Mode Transitions ....................................................................................................................................30!

2.6! Code Download Mode ..................................................................................................................................30!

2.6.1! CVT.........................................................................................................................................................32!

2.6.2! CVT Configuration Count ......................................................................................................................32!

2.6.2.1! Location Value 0 ...............................................................................................................................33!

2.6.2.2! Location Value 1 ...............................................................................................................................33!

2.6.2.3! Location Value 2 ...............................................................................................................................34!

2.6.3! Code Object Delivery .............................................................................................................................34!

2.6.4! Code Download Retry .............................................................................................................................34!

2.6.4.1! Failed Code Downloads ....................................................................................................................34!

2.6.5! Code Download Mode On-Screen Message ...........................................................................................36!

2.6.6! Interruption to Code Download ..............................................................................................................36!

2.6.7! Mode Transitions ....................................................................................................................................36!

2.7! Trouble Mode ................................................................................................................................................37!

2.7.1! Mode Transitions ....................................................................................................................................37!

3.0! Channel Maps ..................................................................................................................................................37!

3.1! Channel Types Supported .............................................................................................................................37!

3.1.1! Channel Numbers ....................................................................................................................................38!

3.1.2! Channel Name .........................................................................................................................................38!

3.2! Channel Map Updates ...................................................................................................................................39!

3.2.1! Addition of Channels ..............................................................................................................................39!

3.2.2! Removal of Channels ..............................................................................................................................40!

3.2.2.1! Changes Made to Currently Tuned to Service ..................................................................................40!

3.2.3! Change of VCT ID ..................................................................................................................................40!

4.0! DTA Reset .......................................................................................................................................................41!

4.1! Reset Recovery .............................................................................................................................................43!

4.1.1! Recovery from Initialization ...................................................................................................................43!

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4.1.2! Recovery from Cold Reset ......................................................................................................................43!

4.1.3! Recovery from Warm Reset ....................................................................................................................43!

4.2! Manual Clear, Full ........................................................................................................................................44!

5.0! EAS ..................................................................................................................................................................44!

5.1! Alert Priorities ...............................................................................................................................................44!

5.2! Exceptions List ..............................................................................................................................................44!

5.3! Force Tune Behavior .....................................................................................................................................44!

5.3.1! Duration of Force Tune ...........................................................................................................................44!

5.3.2! DTA Behavior .........................................................................................................................................44!

6.0! Diagnostic Menu ..............................................................................................................................................45!

6.1! Navigating the Diagnostic Menu ..................................................................................................................45!

6.2! Main Diagnostic Screen ................................................................................................................................45!

6.3! General Info ..................................................................................................................................................46!

6.4! HD DTA Status .............................................................................................................................................47!

6.5! MSO Info ......................................................................................................................................................51!

6.5.1! MSO Info Customization ........................................................................................................................52!

6.6! Tuner Status ..................................................................................................................................................54!

6.7! Current Channel Status .................................................................................................................................56!

6.8! Virtual Channel Map .....................................................................................................................................58!

6.9! Received Messages .......................................................................................................................................60!

6.10! Code Objects .................................................................................................................................................62!

6.11! Code Download ............................................................................................................................................63!

6.12! HDMI ............................................................................................................................................................65!

7.0! Evolution Digital Defined ................................................................................................................................67!

7.1! SI Descriptors ................................................................................................................................................68!

7.2! Decoder Status ..............................................................................................................................................69!

7.3! RF Remote Control .......................................................................................................................................69!

7.4! EAS Location ................................................................................................................................................73!

8.0! Troubleshooting ...............................................................................................................................................73!

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8.1! Hunt Mode ....................................................................................................................................................73!

8.2! Manual Clear .................................................................................................................................................73!

Appendix A Frequency Hunt List ................................................................................................................................75!

Appendix B Default NVRAM Values .........................................................................................................................76!

Appendix C Additional DTA Screenshots ...................................................................................................................77!

Appendix D DTA Headend Messages .........................................................................................................................79!

D.1 DTA Configuration Message ............................................................................................................................79!

D.2 DTA Operations Messages ...............................................................................................................................79!

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List of Tables

Table 1 List of Terms and Abbreviations ....................................................................................................................10!

Table 2 Boot Mode Properties .....................................................................................................................................13!

Table 3 Hunt Mode Properties ......................................................................................................................................14!

Table 4 Hunt Mode Progress Bar Percentages .............................................................................................................18!

Table 5 Pending Initialization Mode Properties ...........................................................................................................20!

Table 6 DTA Transition to Normal Operations ............................................................................................................22!

Table 7 Normal Operations Mode Properties ...............................................................................................................26!

Table 8 Code Download Mode Properties ....................................................................................................................30!

Table 9 Trouble Mode Properties .................................................................................................................................37!

Table 10 Reset Types and their Effect on the DTA .....................................................................................................41!

Table 11 Effects on Parameters Across DTA Reset Types .........................................................................................42!

Table 12 Useable Remote Buttons While In Diagnostic Menu ...................................................................................45!

Table 13 General Info Screen Parameters ...................................................................................................................46!

Table 14 HD DTA Status Screen Parameters ..............................................................................................................48!

Table 15 MSO Info Screen Parameters .......................................................................................................................51!

Table 16 Tuner Status Screen Parameters ...................................................................................................................54!

Table 17 Current Channel Status Screen Parameters ..................................................................................................56!

Table 18 Virtual Channel Map Screen Parameters ......................................................................................................58!

Table 19 Received Messages Screen Parameters ........................................................................................................60!

Table 20 Code Objects Screen Parameters ..................................................................................................................62!

Table 21 Code Download Screen Parameters ..............................................................................................................63!

Table 22 HDMI Screen Parameters .............................................................................................................................66!

Table 23 RF Remote Control Screen Parameters ........................................................................................................69!

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Table 24 NVRAM Default Values ..............................................................................................................................76!

List of Figures

Figure 1 DTA Boot Sequence to Normal Operations ..................................................................................................13!

Figure 2 DTA Status, Hunt Mode ................................................................................................................................15!

Figure 3 Tuner Status, Hunt Mode ..............................................................................................................................16!

Figure 4 Tuner Status, Pending Initialization Mode ....................................................................................................17!

Figure 5 Hunt Mode On-Screen Message – Initial Scan .............................................................................................18!

Figure 6 Hunt Mode On-Screen Message – Extended Scan ........................................................................................19!

Figure 7 DTA Status Screen during Pending Initialization .........................................................................................21!

Figure 8 DTA Status Screen – Normal Operations .....................................................................................................22!

Figure 9 Activation Support Message – Initial Entry to Pending Init ..........................................................................24!

Figure 10 Activation Support Message – Cable Operator Defined Custom Message ..................................................25!

Figure 11 Activation Support Message – Default Message ..........................................................................................26!

Figure 12 DTA Status, Normal Operations Mode; Screen 1 of 2 ................................................................................28!

Figure 13 DTA Status, Normal Operations Mode; Screen 2 of 2 ................................................................................28!

Figure 14 Interruption During Normal Operations ......................................................................................................29!

Figure 15 DTA Status Diagnostic Screen During Code Download ............................................................................31!

Figure 16 Code Download Diagnostic Screen .............................................................................................................32!

Figure 17 Code Objects Diagnostic Screen .................................................................................................................33!

Figure 18 Code Download Failure – Code Verification Failure ..................................................................................35!

Figure 19 Code Download Failure – File Download Failure ......................................................................................35!

Figure 20 Code Download On-screen Message ...........................................................................................................36!

Figure 21 Channel Name and Number Displayed .......................................................................................................38!

Figure 22 Virtual Channel Map Diagnostic Screen, Channel map loaded ..................................................................39!

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Figure 23 Delayed Service Interruption Message ........................................................................................................40!

Figure 24 Virtual Channel Map Diagnostic Screen, Change in VCT-ID ....................................................................41!

Figure 25 Diagnostic Menu – Main Menu ...................................................................................................................46!

Figure 26 Diagnostic Menu – General Info .................................................................................................................47!

Figure 27 Diagnostic Menu – DTA Status, Screen 1 ...................................................................................................50!

Figure 28 Diagnostic Menu – DTA Status, Screen 2 ...................................................................................................50!

Figure 29 Diagnostic Menu – MSO Info, Screen 1 .....................................................................................................51!

Figure 30 Diagnostic Menu – MSO Info, Screen 2 .....................................................................................................52!

Figure 31 Service Interruption Message with Default MSO Phone Number ..............................................................53!

Figure 32 Diagnostic Menu – MSO Info, Screen 1 with modified MSO Phone Number ...........................................53!

Figure 33 Service Interruption Message with Customized MSO Phone Number .......................................................54!

Figure 34 Diagnostic Menu – Tuner Status .................................................................................................................56!

Figure 35 Diagnostic Menu – Current Channel Status ................................................................................................58!

Figure 36 Diagnostic Menu – Virtual Channel Map ...................................................................................................60!

Figure 37 Diagnostic Menu – Received Messages ......................................................................................................62!

Figure 38 Diagnostic Menu – Code Objects ................................................................................................................63!

Figure 39 Diagnostic Menu – Code Download ...........................................................................................................65!

Figure 40 Diagnostic Menu – HDMI ...........................................................................................................................67!

Figure 41 Evolution Digital Defined Menu .................................................................................................................68!

Figure 42 SI Descriptors Screen ..................................................................................................................................69!

Figure 43 Diagnostic Menu – RF Remote Control, Screen 1 ......................................................................................72!

Figure 44 Diagnostic Menu – RF Remote Control, Screen 2 ......................................................................................72!

Figure 45 EAS Location Screen ..................................................................................................................................73!

Figure 46 Test Menu ....................................................................................................................................................74!

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Figure 47 DTA On-Screen Information – Channel Info ..............................................................................................77!

Figure 48 DTA On-Screen Information – Volume Bar ...............................................................................................77!

Figure 49 DTA On-Screen Information – Muted Volume Bar ....................................................................................78!

Version Control

Version

Date

Notes

Author

1.0

06/15/2012

Initial Release

A.Schneider

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1.0 Introduction

This document provides detailed support and user information about Evolution Digital DTA, model number DMS-

2002U. This intended audience for this document is cable operator technicians and customer support personnel.

1.1 Terms and Abbreviations

Table 1 List of Terms and Abbreviations

A/V

Audio/Video

CAT

Conditional Access Table

CDS

Carrier Definition Subtable

CVT

Code Version Table

DCM

Defined Channels Map

EAS

Emergency Alert System

Infrared

MMS

Modulation Mode Subtable

PAT

Program Association Table

PCR

Program Clock Reference

PID

Packet Identifier

PMT

Program Map Table

PTS

Presentation Time Stamp

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SNS

Source Name Subtable

STC

System Time Clock

STT

System Time Table

VCM

Virtual Channel Map

1.2 References

[Ref 1] OpenCable Common Download 2.0 Specification, OC-SP-CDL2.0-I06-080118, January 18, 2008, Cable

Television Laboratories

[Ref 2] Service Information Delivered Out-of-Band for Digital Cable Television, SCTE 65, 2008

[Ref 3] Emergency Alert Message for Cable, ANSI/SCTE 18, 2007

1.3 Document Overview

The document is organized in the following manner.

• Section 2 provides details on the various operating modes of the DTA.

• Section 3 discusses specifics on channel maps including channel types supported and updating the channel

map.

• Section 4 discusses resetting the DTA including types of resets, effects on stored parameters and how the

DTA recovers from resets.

• Section 5 discusses EAS.

• Section 6 discusses the Diagnostic Menu in detail including what all the parameters are that are displayed

in each screen.

• Section 8 provides troubleshooting tips.

• Appendix A provides the list of hunt frequencies.

• Appendix B provides the default value of the NVRAM parameters.

• Appendix C provides additional DTA screen shots showing various on-screen information.

• Appendix D provides details on the DTA headend messages.

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1.4 Out of Scope Material

Headend configuration and management is not covered in this document. Evolution Digital does not manufacture

the headend equipment necessary to activate and configure the DTA. The operator must consult the manufacture

and vendor of the headend equipment for questions regarding the operation and configuration of such equipment.

2.0 DTA Modes

The DTA can be in one of six (6) modes. These modes are Boot, Hunt, Pending Initialization, Normal Operations,

Code Download, and Trouble mode. The LED will also indicate the mode the DTA is in. The remainder of this

section discusses each mode in a little more detail including how the DTA goes in and out of each mode.

2.1 High Level Overview

To achieve Normal Operations, the DTA will make its way through Boot, Hunt and Pending Initialization modes as

shown in Figure 1. Will progressing through each mode, certain conditions need to be met to proceed to the next

mode. It is important to note that the DTA will always follow the same path after a reboot message from the

headend or power cycle. The DTA does not store its current mode of operation for previous use. So, for example, if

the DTA is in Normal Operations and power is cycled, the DTA will progress from Boot Mode to Hunt Mode to

Pending Initialization to Normal Operations, only if all the conditions are met to do so. If the RF cable is pulled on

the input to the DTA prior to the reboot, the DTA will stay in Hunt Mode. This is just an example and is used to

illustrate the fact that the DTA does not deviate from the specified sequence of boot-up.

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Figure 1 DTA Boot Sequence to Normal Operations

2.2 Boot Mode

The DTA will enter Boot Mode when power is applied or after a reset command has been received from the headend

controller. While in Boot Mode, the DTA will validate the active code image. Once validated, the DTA will launch

the image. After launching the image, the DTA will transition to Hunt Mode. If the DTA does not validate the code

image, it will transition to Trouble Mode. Table 2 details the properties of Boot Mode.

Table 2 Boot Mode Properties

Mode activities

Validate code image

Valid Mode Transition(s)

Hunt Mode, Trouble Mode

LED status

None

A/V Decode

None

Diagnostics

None

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IR Input

Disabled

In-band Message

Processing

None

Please note the DTA should not be sent an activation and or configuration message while in Boot Mode. These

messages should only be sent when the DTA is in Pending Initialization Mode.

2.2.1 Reset Processing

As mentioned in the previous section, the DTA will enter Boot Mode when a reset is received. The DTA will

process a reset from the headend controller when in Hunt, Pending Initialization, Normal Operations or Common

Download mode. The DTA will not process resets sent from the headend controller when in Trouble Mode. Resets

are discussed more in Section 4.0.

2.2.2 Mode Transitions

The DTA will transition from Boot Mode to Hunt Mode after successfully validating a stored image.

The DTA will transition from Boot Mode to Trouble Mode if it fails to validate a stored image.

2.3 Hunt Mode

The DTA will enter Hunt Mode from Boot or Pending Initialization Modes; please see these respective sections for

more details about how the DTA enters Hunt Mode. In Hunt Mode, the DTA is looking for a QAM frequency

containing a CAT PID with a valid CA system ID. Once all conditions are met, the DTA will enter Pending

Initialization Mode. Table 3 details the properties of Hunt Mode.

Table 3 Hunt Mode Properties

Mode activities

Search for QAM with

CAT PID and valid CA

system ID.

Valid Mode Transition(s)

Pending Initialization

LED status

Continuous blink

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A/V Decode

None

Diagnostics

Available

IR Input

Available

In-band Message

Processing

Only processing CAT PID.

Figure 2 shows the DTA Status diagnostic screen while the DTA is in Hunt Mode.

Please note the DTA should not be sent an activation and or configuration message while in Hunt Mode. These

messages should only be sent when the DTA is in Pending Initialization Mode.

Figure 2 DTA Status, Hunt Mode

Figure 3 shows the Tuner Status diagnostic screen while the DTA is in Hunt Mode.

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Figure 3 Tuner Status, Hunt Mode

2.3.1 QAM Search

Upon entering Hunt Mode, the DTA will check if the Turn On QAM is set in NVRAM. If the Turn On QAM is set,

the DTA will attempt to tune to this QAM. If the DTA does not lock within 1 second, it will continue searching for

QAMs. If there is no stored Turn On QAM in NVRAM, the DTA will start its QAM search using a predefined hunt

list. Please see Appendix A for the predefined hunt list. A predefined hunt list has been created to help speed up the

initial installation of the DTA on a cable network. Upon locking to a QAM, the DTA will wait 3 seconds for a CAT

PID containing a valid CA system ID. It is expected the CAT PID will be 0x01 (decimal 1). If the CAT PID is

found and it contains a valid CA system ID, the QAM will be stored as the Turn On QAM and the DTA will

transition to Pending Initialization Mode.

Once the DTA enters Pending Initialization Mode, you will also notice that the DTA will populate the CA and

Network parameters into the DTA Tuner Status diagnostic screen. Figure 4 below shows an example of the updated

Tuner Status diagnostic menu once the DTA has entered Pending Initialization Mode.

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Figure 4 Tuner Status, Pending Initialization Mode

2.3.1.1 CA System ID

The DTA recognizes two CA System IDs. They are 0x0E11 for a Cisco headend and 0x4749 for a Motorola

headend.

2.3.1.2 Network PID

As part of exiting Hunt Mode into Pending Initialization Mode, the DTA will detect the Network PID to use for SI

data. The DTA determines the Network PID to use by searching for Program 0 (zero) in the Program Association

Table (PAT). The PID associated with Program 0 will be stored as the Network PID. If the DTA does not find a

Program 0 in the PAT, it will use 0x1FFC as the Network PID. The Network PID value being used can be found in

the Tuner Status diagnostic screen (ensure the DTA is in Pending Initialization mode prior to checking for the

Network PID).

2.3.2 Hunt Mode On-Screen Messages

While in the hunt mode, the DTA will display one of two messages. Figure 5 displays the first on-screen message.

This message is displayed if the DTA is in Hunt Mode for longer than 3 seconds.

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Figure 5 Hunt Mode On-Screen Message – Initial Scan

This message is displayed while the DTA performs its initial hunt for QAM lock and CAT with CA system ID

detection. The progress bar is shown on-screen for the duration of two full iterations through the predefined

frequency list detailed in Appendix A Frequency Hunt List. Table 4 shows how the percentage values line up with

the frequency list.

Table 4 Hunt Mode Progress Bar Percentages

Percentage Complete

Frequency List scanned

Scan started

25%

First iteration through frequency list, half-way through

50%

First iteration through frequency list completed

75%

Second iteration through frequency list, half-way through

100%

Second iteration through frequency list completed

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After completing two iterations through the progress bar (reaching 100% two times) and failing to lock onto a QAM

and detect a CAT PID with a valid CA system ID, the DTA will display the on-screen message shown in Figure 6.

Figure 6 Hunt Mode On-Screen Message – Extended Scan

While this message is displayed, the DTA will continue to cycle through the frequency list. In the event the

extended hunt mode exceeds five (5) minutes, the DTA will remove the OSD and display a screen saver to prevent

plasma screen burn-in.

2.3.3 Mode Transitions

The DTA will transition from Hunt Mode to Pending Initialization Mode as described in this section.

2.4 Pending Initialization Mode

The DTA enters Pending Initialization Mode (also known as Pending Init) from Hunt, Normal Operations or

Common Download Modes; please see these respective sections for more details about how the DTA enters Pending

Init Mode. In Pending Init Mode, the DTA is checking CA system parameters, monitoring the In-band messaging,

and waiting for proper activation. Once all conditions are met, the DTA will enter Normal Operations Mode. Table

5 details the properties of Pending Initialization Mode.

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Table 5 Pending Initialization Mode Properties

Mode activities

Verifying CA parameters

found in hunt mode,

monitoring network PID

and EMM PID

Valid Mode Transition(s)

Common Download, Boot,

Normal Operations

LED status

Two blinks, repeated

continuously

A/V Decode

None

Diagnostics

Available

IR Input

Available

In-band Message

Processing

Network and EMM PIDs

Once the DTA is in Pending Init Mode, the DTA can be sent activation and configuration messages. The DTA

will remain in Pending Init Mode until it is Activated with a proper configuration message from the headend and has

downloaded the full channel map it is assigned to. Figure 7 shows the DTA Status diagnostic screen while the DTA

is in Pending Initialization Mode.

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Figure 7 DTA Status Screen during Pending Initialization

Figure 4 in Section 2.3.1 shows the Tuner Status screen when the DTA enters Pending Initialization Mode from

Hunt Mode.

2.4.1 CA Values check

Upon receiving the CAT PID with valid CA System ID, the DTA will store the CA System ID and EMM Provider

ID as temporary values. Next, the DTA will compare these temporary values to its stored values. If either one of

these values does not match the respective stored values, the DTA will set its Activation Flag to “No”. After the

comparison, the DTA will set the stored values to the temporary values. Please note the EMM Provider ID is not

required for normal operations. The EMM PID value is set according to what is defined in the CAT.

2.4.2 DTA Activation and Configuration

The DTA controller in the cable headend will provide the messaging necessary to activate the DTA and configure

for operation on the plant. The configuration messages will set the following parameters in the DTA (found in the

DTA Status diagnostic menu).

• Activation Flag

• Timeout Value Parameter

• Configured Max Location ID Error Count

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• Site Code

In addition to setting the parameters listed above, the headend will assign the DTA to a VCT ID. The DTA will

transition to Normal Operations mode once it has received the headend messaging to configure and activate the

DTA and the DTA has fully downloaded and loaded the virtual channel map. Section 2.4.2.1 discusses how the

DTA transitions to Normal Operations. Figure 8 below shows an example of the DTA Status screen when the DTA

is in Normal Operations mode.

Figure 8 DTA Status Screen – Normal Operations

2.4.2.1 Transition to Normal Operations

Table 6 below details the condition that must be met in order for the DTA to transition to Normal Operations Mode

and the combination of states and conditions that keep the DTA in Pending Initialization Mode.

Table 6 DTA Transition to Normal Operations

DTA State

Timeout Value

Parameter

Timeout Counter

Activated Flag

Site Error Count

Normal Operations

Any nonzero value

Nonzero

Yes

Max LocID >

Current LocID

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Pending Init

Don’t care

Zero

Yes

Max LocID >

Current LocID

Pending Init

Don’t care

Zero

Yes

Current LocID >=

Max LocID

Pending Init

Any nonzero value

Nonzero

Don’t care

Pending Init

Don’t care

Zero

Don’t care

In summary, if the Activation Flag is set to 0, the DTA will not enter Normal Operations Mode. If the Timeout

Counter has reached 0, the DTA will revert to Pending Initialization mode.

2.4.3 Network PID Monitoring

In Pending Init Mode, the DTA is filtering for Network PIDs carrying the SI data (SCTE-65 tables). Determination

of the Network PID value is discussed in Section 2.3.1.2. The DTA supports all mandatory SCTE-65 tables

associated with Profile 2. The DTA does not support nor require optional tables associated with SCTE-65 Profile 2.

It is highly suggested that all QAMs carrying DTA services carry the Network PID and SI tables. In this way, it

will be assured the DTA will receive channel map updated and code download triggers.

2.4.3.1 VCT ID Assignment

By default, the DTA is looking for SI associated with VCT-ID 0, until a message from the headend indicates

otherwise. The DTA will filter the Network PID and tables associated with its assigned VCT ID. It will load the

channel map once it has been completely downloaded.

Note, in order for the DTA to enter Normal Operations Mode from Pending Init Mode, the DTA must load a channel

map.

2.4.4 Pending Initialization Mode On-Screen Messages

If the DTA is in Pending Init Mode for more than three (3) seconds, the DTA will display one of two messages: the

Activation Support Message or the Service Interruption Message.

The DTA will display the Activation Support Message if any of the following conditions are met.

1. Activation Flag is not set

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2. Timeout Value Parameter is 0

3. Timeout Value Parameter is greater than 0, but the Timeout Counter is 0

4. Current Error Count is greater than Configured Error Count

5. No channel map available for the assigned VCT ID

Figure 9 shows the Activation Support message displayed on screen after immediately entering Pending Init.

Figure 9 Activation Support Message – Initial Entry to Pending Init

Figure 9 will appear for 5 seconds or until the box detects a Site Announcement message containing customized text

for the Activation Support message. It is recommended that the headend be configured to send a Site

Announcement message at least once every 5 seconds so the initial Activation Support message can be updated with

the Cable Operator’s desired custom message. Please consult with your headend equipment manufacture regarding

the Site Announcement message. If the DTA does detect a Site Announcement message where the MSO phone

number field is updated with the Cable Operator provided custom message, the subscriber will see an updated screen

as shown in Figure 10.

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Figure 10 Activation Support Message – Cable Operator Defined Custom Message

You will notice that the text beneath “Your service needs to be activated before continuing” is the text that is fully

customizable by the Cable Operator; this is commonly referred to as the “MSO Phone Number field”. For more

information on the use of this field, please see Section 6.5.1. Please note this is just an example and used for

illustration purposes. If after 5 seconds the DTA does not detect a Site Announcement message, then it will display

the factory default message as shown in Figure 11.

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Figure 11 Activation Support Message – Default Message

While this message is displayed, the DTA will continue to monitor the EMM PID for activation and configuration

message from the headend.

2.4.5 Mode Transitions

The DTA will transition from Pending Initialization Mode to Common Download Mode if a new version of code is

available.

The DTA will transition from Pending Initialization Mode to Normal Operations Mode as described in Section

2.4.2.1.

The DTA will transition from Pending Initialization Mode to Hunt Mode if it does not receive a CAT with a CA

System ID matching its currently stored value in a five (5) minute period.

2.5 Normal Operations Mode

The DTA enters Normal Operations Mode Pending Initialization Mode or Common Download Mode; please see

these respective sections for more details about how the DTA enters Normal Operations Mode. In Normal

Operations Mode, the DTA is decoding audio and video and forwarding to the TV, monitoring SI data, headend

messaging in the EMM and remote control button presses. Table 7 details the properties of Normal Operations

Mode.

Table 7 Normal Operations Mode Properties

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Mode activities

Decoding Audio and

Video, monitor SI data and

EMM messages and

remote control buttons

Valid Mode Transition(s)

Pending Initialization,

Common Download, Boot

LED status

On, no blinking at all

A/V Decode

Full decode

Diagnostics

Available

IR Input

Available

In-band Message

Processing

Network and EMM PIDs

While in Normal Operations Mode, the DTA may transition to Pending Initialization, Common Download and Boot

modes. Figure 12 and Figure 13 shows the DTA Status diagnostic screens when the DTA has reached Normal

Operations Mode. Please note that the values shown in the figure may not match those of your cable headend.

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Figure 12 DTA Status, Normal Operations Mode; Screen 1 of 2

Figure 13 DTA Status, Normal Operations Mode; Screen 2 of 2

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2.5.1 Turn On QAM Update

After a channel change, if the DTA is tuned to a new QAM and the QAM contains a CAT PID with the same CA

system ID as previously stored, the DTA will store the new QAM as its Turn On QAM. After power cycle of the

box, the DTA will immediately tune to the stored Turn On QAM.

2.5.2 Channel Map Updates

While in Normal Operations Mode, the DTA will update its channel map when it detects a new version of channel

map is available or assigned to a new VCT ID. This topic is discussed in more detail in Section 3.0.

2.5.3 Interruption to Service

In the event service is interrupted, the DTA will display an on-screen message as shown in Figure 14. Please note

that the message shown in Figure 14 is for illustrative purposes only and can be modified by the headend.

Figure 14 Interruption During Normal Operations

An interruption in service could be any of the following events, but is not limited to this list.

1. RF Cable Pulled

2. Loss of video on a channel

3. Unsupported scrambling

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2.5.4 Mode Transitions

While in Normal Operations Mode, the DTA will transition to pending initialization mode per Table 6.

While in Normal Operations Mode, the DTA will transition to Code Download Mode with the proper trigger for

code download.

While in Normal Operations Mode, the DTA will transition to Boot Mode if the proper headend message is

received.

2.6 Code Download Mode

Code Download Mode is entered when the DTA detects a new version of code is available for download. The DTA

enters Code Download Mode from Pending Initialization or Normal Operations Mode. In Code Download Mode,

the DTA will perform the code download function and block all video and audio decoding. It will however allow

the user to enter the diagnostic menu. Table 8 details the properties of Normal Operations Mode.

Table 8 Code Download Mode Properties

Mode activities

Downloading new code

Valid Mode Transition(s)

Boot Mode (for successful

download), Previous Mode

(after reset or failed

download)

LED status

Three blinks, then long

pause

A/V Decode

None

Diagnostics

Available

IR Input

Available

In-band Message

Processing

None

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While in Code Download Mode, the DTA may transition to Boot Mode only if the DTA successfully downloaded a

new image and then return to the previous mode of operation. If the DTA fails to download the code, the DTA will

return to its previous mode of operation. Figure 15 shows the DTA Status diagnostic screen when the DTA has

entered Code Download Mode. Please note that the values shown in Figure 15 may not match those in your DTA

and is used only as an illustration for the DTA Status screen.

Figure 15 DTA Status Diagnostic Screen During Code Download

Figure 16 shows the Code Download Diagnostic screen in the DTA.

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Figure 16 Code Download Diagnostic Screen

It is important to note that the DTA does not require a channel map, SCTE-65 tables (Netowrk PID), activation or

network configuration information to enter Code Download Mode.

2.6.1 CVT

The CVT is delivered in-band in the Network PID as an MPEG section. See Section 2.3.1.2 for more information

on how the Network PID is determined. The CVT format is specified in [Ref 1]; it is delivered as a private string of

bytes. It is highly recommended that the headend be configured to include the CVT in every QAM the DTA can

tune to. In this way, it will be assured the DTA will promptly detect new code versions available for download. The

DTA does not support delivery of the CVT via a DSG tunnel.

2.6.2 CVT Configuration Count

The DTA will monitor the CVT configuration count value. By default, the CVT configuration count value is set to

0. The DTA applies the default value to the CVT Config Count Change parameter in the Code Download diagnostic

screen when the DTA is reset either through power cycle or headend message. The DTA will store the new CVT

configuration count when it detects the CVT. Upon detection of a CVT configuration count different than the

currently stored value, the DTA will begin processing the CVT. Once the DTA verifies Hardware Version, Version

ID, Code Filename and other download parameters, the DTA will enter Code Download Mode.

Upon successful completion and load of the new code version, you can view the code objects stored in memory in

the Code Objects diagnostic screen as shown in Figure 17.

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Figure 17 Code Objects Diagnostic Screen

Two banks are shown, Bank A and Bank B. The Bank with the asterisk (*) is the active image being used. Please

note that the object names shown in Figure 17 may not match the names for the DTAs you are using. The figure is

for illustration purposes only.

The DTA supports three types of file locations; these location values are discussed in more detail in the following

sections.

2.6.2.1 Location Value 0

The DTA supports a Location Value in the CVT of 0 (zero). The DTA will attempt to associate the Source ID

received in the CVT with a Source ID in the channel map. If it fails to make an association because there is no

channel map or there is no entry in the channel map matching the Source ID, the DTA will not attempt to download

the code.

2.6.2.2 Location Value 1

The DTA supports Location Value in the CVT of 1 (one). The DTA will attempt to tune to the Frequency indicated

in the Frequency Vector field of the CVT with the Modulation Type provided and download the PID listed. The

DTA will only accept modulation types of 1 or 2; it will ignore the CVT if the modulation type of not 1 or 2.

Failure to lock to the frequency after three attempts will result in the DTA reverting back to the previous operating

mode.

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2.6.2.3 Location Value 2

The DTA supports Location Value in the CVT of 2 (two). The DTA will attempt to tune to the frequency indicated

in the Frequency Vector field in the CVT with the Modulation Type provided. Once locked on, the DTA will

attempt to find the Program Number listed in the CVT and find the PID value for that program. The DTA will only

accept modulation types of 1 or 2; it will ignore the CVT if the modulation type of not 1 or 2. Failure to lock to the

frequency or acquire the PID after three attempts will result in the DTA reverting back to the previous operating

mode.

2.6.3 Code Object Delivery

The code object is delivered on an in-band FAT channel data carousel as specified in [Ref 1]. Evolution Digital will

provide the binary file necessary to perform the code download. The operator is responsible for creating the

carousel and CVT.

2.6.4 Code Download Retry

The DTA will attempt to download or validate the new image a total of three times. If after three attempts of trying

to download or validate code, the DTA fails, the DTA will return to the previous operating mode.

2.6.4.1 Failed Code Downloads

In the event the DTA fails to take the code download, the DTA will populate an appropriate message into the Code

Download Diagnostic Screen. Figure 18 and Figure 19 show examples of the Code Download diagnostic screen

when there is a code download failure. In Figure 18, the failure is due to the DTA not being able to locate the code

image on the QAM. Note that the DTA attempted to download the code one time but failed. This is shown by the

Validation Failure Count equaling one (1).

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Figure 18 Code Download Failure – Code Verification Failure

In Figure 19, the failure is due to file download failure. Note that the DTA failed to download the code three times.

This is shown by the Download Failure Count equaling three (3).

Figure 19 Code Download Failure – File Download Failure

Please see Section 6.11 for more information on all possible Download Status messages.

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2.6.5 Code Download Mode On-Screen Message

While in Code Download Mode, the DTA will display an on-screen message to the user indicating new code is

being downloaded. Figure 20 shows the code download on-screen message the subscriber will see while the code

download is processed.

Figure 20 Code Download On-screen Message

2.6.6 Interruption to Code Download

In the event the code download is interrupted by a power cycle, the DTA will begin the code download again. After

the power cycle, the CVT Configuration Count value will be set to 0. Since the CVT configuration count streaming

from the headend is a non-zero value (if there is new code to download), the DTA will start the code download

process all over again. Please note that if there were previous failures in the code download, power cycling the box

may not resolve those issues. That may require reconfiguration of the code download in the headend.

2.6.7 Mode Transitions

The DTA will transition from Code Download to Boot Mode upon successful download and validation of new code

version.

The DTA will transition from Code Download to the previous operating mode if the DTA fails to download and/or

validate the new code version.

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2.7 Trouble Mode

The DTA will enter trouble mode if during Boot Mode, the bootloader cannot validate the DTA code image.

Trouble Mode is only entered from Boot Mode. The DTA will not reboot when in Trouble Mode. The DTA must

be reset in order to re-attempt a proper boot. Table 9 details the properties of Trouble Mode.

Table 9 Trouble Mode Properties

Mode activities

Nothing

Valid Mode Transition(s)

None. Box must be

rebooted.

LED status

Three blinks, then long

pause

A/V Decode

None

Diagnostics

Not Available

IR Input

Not Available

In-band Message

Processing

Continuous short blink

2.7.1 Mode Transitions

There are no mode transitions from Trouble Mode. The DTA must be power cycled to attempt another boot-up.

3.0 Channel Maps

The DTA supports channel maps delivered in SCTE-65 tables, in-band on the default Network PID (0x1FFC) or the

Network PID defined in Program 0 in the PAT. The DTA does not support PSIP.

3.1 Channel Types Supported

The DTA supports both visible (video) and hidden channels. The channel map may be any of the following.

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• A single channel – hidden or video

• All hidden channels

• All video channels

• Any combination of hidden and video channels

The DAT supports a minimum of 400 channels in the channel map; there is no real restriction for the number of

channels supported in the DTA (ie. it can support a lot).

3.1.1 Channel Numbers

The DTA supports 4 digit channel numbers, with a maximum channel number of 4095. In the Virtual Channel Map

(VCM) table of the SI data, the virtual channel field is 12 bits long, resulting in a maximum value of 4095.

3.1.2 Channel Name

The DTA displays a channel name. The channel name length is capped at 14 characters. The character map

includes all valid alphanumeric and symbolic characters. Figure 21 shows an example of the channel name and

number displayed on-screen when the info button is pressed or the channel is changed.

Figure 21 Channel Name and Number Displayed

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3.2 Channel Map Updates

Channel map updates are supported by mechanisms detailed in [Ref 2]. When a new channel map is available, the

DTA will begin downloading the channel map in the background, with little to no interruption experienced by the

viewer. In addition, the DTA will continue using its currently loaded channel map until the new channel map is

fully loaded. As previously mentioned, the DTA will default its VCT ID to zero (0) until provisioned for a different

VCT ID.

When a channel map is fully loaded and currently in use, the Virtual Channel Map diagnostic screen will look

similar to that shown in Figure 22. Notice that the Stored VCT-ID is ”Loaded”. The second line represents the

VCT-ID of the channel map that is currently loaded and active; note the VCT-IDs match. Please note that the VCT-

ID values used in your system may be different than the values shown in the figure. The figure is for illustration

purposes only.

Figure 22 Virtual Channel Map Diagnostic Screen, Channel map loaded

Stored channel maps are persistent between power cycles. The DTA will ignore all channel maps with VCT IDs

different than the currently configured value. The remainder of this section details typical scenarios and how the

DTA behaves.

3.2.1 Addition of Channels

When channels are added to an existing channel map, the channels will be added with in a seamless transition.

Please view the Virtual Channel Map diagnostic screen to view additions.

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3.2.2 Removal of Channels

When channels are removed to an existing channel map, the channels will be added with in a seamless transition.

Please view the Virtual Channel Map diagnostic screen to view additions.

3.2.2.1 Changes Made to Currently Tuned to Service

If changes are made to the currently tuned to service, the DTA will apply (load) the new channel map once the user

has changed channels to a new service. If for some reason the channel map changes cause interruption of service to

the viewer, the DTA will provide the following delayed service interruption message to the viewer.

Figure 23 Delayed Service Interruption Message

3.2.3 Change of VCT ID

When the DTA is assigned to a new VCT-ID through a headend message, the DTA Virtual Channel Map diagnostic

screen will look similar to that shown in Figure 24. The Stored VCT-ID in this case represents the new VCT-ID the

DTA is assigned to and the DTA is “Searching” for the channel map. The channel map VCT-ID that is loaded is

represented in the second line of this diagnostic screen. Notice the VCT-IDs are different. Please note that the

VCT-ID values used in your system may be different than the values shown in the figure. The figure is for

illustration purposes only.

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Figure 24 Virtual Channel Map Diagnostic Screen, Change in VCT-ID

To refresh this diagnostic screen, simply press the Last button on the remote and hit Enter while the Virtual Channel

Map diagnostic menu is highlighted with the arrow. This will take you back to the Virtual Channel Map diagnostic

screen with the screen refreshed (only if changes have been made since it was last viewed).

4.0 DTA Reset

The DTA can be reset in multiple ways. Table 10 shows the types of resets that can be delivered to the DTA.

Please note that the headend controller may not have an exact command available to reset the DTA in the manner

described. Please consult the headend controller vendor for more details on how to remotely reset the DTA and

what commands to use.

Table 10 Reset Types and their Effect on the DTA

Reset Type

Effect on DTA

Also Referred to As

Initialize

SI is cleared; DTA is put into Deactivated state;

Clear, Partial

Cold

DTA is put into factory defaults state

Clear, Full

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Warm

Box is rebooted only

Reboot and power cycle

Table 11 shows what is cleared in the DTA for the three types of reset described in the table above.

Table 11 Effects on Parameters Across DTA Reset Types

Parameter

Initialize

Cold

Warm

VCT ID

Save

Clear

Save

SI Tables

Clear

Save

Turn On QAM

Save

Clear

Save

Configured Location ID

Save

Clear

Save

Configured Timezone

Save

Clear

Save

Configured Daylight Savings Entry

Save

Clear

Save

Configured Daylight Savings Exit

Save

Clear

Save

Configured MSO Phone Number

Save

Clear

Save

Configured Timeout Value Parameter

Save

Clear

Save

Timeout Counter Parameter

Save

Clear

Save

Network PID

Clear

EMM PID

Clear

Stored CA System ID

Save

Clear

Save

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Stored EMM Provider ID

Save

Clear

Save

Code Download Status

Save

Configured Max Site Error Count

Save

Clear

Save

Current Site Error Count

Save

Clear

Save

Previous Site Error Count

Save

Clear

Save

Language

Save

Clear

Save

CVT Configuration Count Change

Clear

4.1 Reset Recovery

Depending on the type of reset command sent to the DTA, the DTA may need configuration or activation messages

to return to normal operations.

4.1.1 Recovery from Initialization

Upon boot-up, the DTA will not have a channel map. First it will determine the network PID from the Turn On

QAM it is tuned to. The DTA will then automatically acquire the channel map for its stored VCT ID.

4.1.2 Recovery from Cold Reset

A cold reset is essentially a return to factory reset. Upon boot-up, the DTA will enter Hunt Mode and proceed

through the Pending Init and finally Normal Operations, provided the proper headend messages are delivered after

reset.

4.1.3 Recovery from Warm Reset

A warm reset is equivalent to a power cycle. The DTA does not need to re-acquire the channel map nor does it need

messages from the headend to return to normal operations.

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4.2 Manual Clear, Full

Section 8.2 discusses the method for a manual clear, full. With the proper remote button presses, the DTA can be

manually put into a cold reset state. In this case however, the headend is not aware that the DTA has been reset

since the command was manually initiated. The DTA will need the configuration and activation commands sent

from the headend controller to bring it back to a Normal Operations Mode state.

5.0 EAS

The DTA supports in-band EAS messages delivered via SCTE-18 messages on PID 0x1FFB. More details on the

EAS messaging structure can be found in [Ref 3]. The DTA only supports force tune.

5.1 Alert Priorities

The DTA will only process EAS messages when in Normal Operations Mode. The DTA will process all EAS

messages with a priority alert of one (1) or higher. If an EAS message with priority zero (0) is received, the DTA

will store the sequence number associated with that EAS message and will not tune to the alert channel.

5.2 Exceptions List

The DTA supports an exception list. Meaning, if the DTA is tuned to a channel that is included in the exception list

delivered with the EAS message (configured in the headend) the DTA will not tune to the alert channel. It will

ignore the EAS message.

5.3 Force Tune Behavior

Upon reception of an EAS message containing a priority of 1 or greater, the DTA will force tune to the alert channel

as described in the details_major_channel_number and details_minor_channel_number fields. The major channel

number field will represent the CDS reference (EIA channel) and the minor channel will represent the MPEG

service number. Please note, the DTA will only force tune to a channel that is included in its currently loaded

channel map.

5.3.1 Duration of Force Tune

The DTA will stay tuned to the alert channel for the period of time indicated in the alert_message_time_remaining

included in the EAS message (maximum value of 120 seconds).

5.3.2 DTA Behavior

During the force tune, the DTA will not allow any channel changes (either direct or up/down changes). The DTA

will ignore all remote control button presses except volume up/down, mute and language. The DTA will ignore any

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CVT messages that contain a change in Configuration Count. At the end of the force tune, the DTA will return to

the previously tuned to channel.

6.0 Diagnostic Menu

The DTA provides a diagnostic menu that is accessible by holding the 7 button on the remote for a minimum of 4

seconds. The remainder of this section details the DTA diagnostic menu.

6.1 Navigating the Diagnostic Menu

Table 12 shows the list of useable remote button while in the Diagnostic Menu. Buttons not shown in Table 12 are

not useable in anyway while in the Diagnostic Menu.

Table 12 Useable Remote Buttons While In Diagnostic Menu

Button

Use

Channel Up/Down

Move selection arrow up or down

Enter

Select item

Info

Exit Diagnostic menu

Last

Return to previous screen

Please note that throughout the remainder of this section, screen shots will be used as illustrations of the various

diagnostic screens. These are just examples and are used as illustrations of what is presented by the DTA on

screen. These figures do not represent exactly what you will see when viewing your DTA.

6.2 Main Diagnostic Screen

From the Diagnostic Main Menu, the user can select from any one of the following menu items.

• General Info

• DTA Status

• MSO Info

• Tuner Status

• Current Channel Status

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• Virtual Channel Map

• Received Messages

• Code Objects

• Code Download

• HDMI

• Evolution Digital Defined

Figure 25 shows the Diagnostic Main Menu that appears after the diagnostic screen is invoked. Please note there is

not information reported on this screen.

Figure 25 Diagnostic Menu – Main Menu

6.3 General Info

General Info screen provides unit specific information.

Table 13 defines the parameters displayed on the General Info screen.

Table 13 General Info Screen Parameters

Parameter

Description

Vendor Name

Evolution vendor name. Always

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“EVOLDIGI”

Vendor ID

Evolution vendor ID. Always

“0x00001A46”

Hardware Ver

Hardware version

Serial Number

Assigned, unique Serial Number

Unit Address

Assigned, unique Unit Address

MAC Address

Assigned, unique MAC Address

Figure 26 shows an example of the General Info screen as presented on the DTA.

Figure 26 Diagnostic Menu – General Info

6.4 HD DTA Status

The DTA Status screen indicates the current mode of the DTA as well as provides the current configuration of the

DTA including activation status. Table 14 defines the parameters displayed on the DTA Status screens.

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Table 14 HD DTA Status Screen Parameters

Parameter

Description

Activated

Flag indicating if the DTA is activated.

HD DTA Mode

Current mode of the DTA.

Turn On QAM (MHz)

Currently stored Turn on QAM.

Timeout Value

Timeout Value (in hours) configured by

the headend.

Timeout Counter

Current value of the timeout counter (in

hours). DTA counts down by 2 hours if it

does not receive appropriate headend

messages in the allotted period of time.

Config Max LocID Error Count

Maximum number of times the DTA can

receive a headend message with different

location ID (LocID).

Current LocID Error Count

Current number of times the DTA has

received a headend message with a

different LocID. Once this value reaches

the configured maximum, the DTA will

go inactive.

Previous LocID Error Count

This is the value that was previously

stored in the Current LocID Error Count

field prior to it being reset to 0.

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Configured LocID

The location ID (also referred to as site

ID) set in the DTA by a headend

message.

Controller LocID

The location ID found in the most recent

headend message received by the DTA.

In order to prevent the DTA becoming

inactive, Configured LocID and

Controller LocID should be the same.

System Time

The date and time as last received by the

DTA in an STT.

Time Zone

The configured timezone from a headend

message.

Daylight Savings Entry

The date and time when the DTA will

enter Daylight Savings Time as

configured by the headend.

Daylight Savings Exit

The date and time when the DTA will

exit Daylight Savings Time as configured

by the headend.

Last Addressable Timestamp

Date and time for when the last

addressable message was received by the

DTA.

Last Adapter Power-Up

The first timestamp available after power

up.

HD Capability

A flag that indicates whether or not the

DTA is authorized to display HD content

(the default value is On).

Evolution Digital HD uDTA, HD-uDTA-E User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual