This ma chine has be en engineered to our own rigid safety and performance standards. It
has bee n designed to comply with sanitation and health guidelines recommended by the
Automatic Merchandising H ealth-Industry Council (AMHIC) and it conforms with all other
NAMA safety recommendations.
This machine has be en manufactured in accordance w ith the safety standards of both
Underwriter’s L aboratories and the Canadian Standards Association. To maint ain this
degree of safety and to continue to achieve the level of performance built into th is machine,
it is im portant that installati on and maint enance be p erformed so as to not al ter the ori ginal
construction or wiring and that replacement parts are as specified in the Parts Manual. Your
investment in this equipme nt will be protected by using this Operatos’s Guide and the
Parts Manual in your opera tio n, service and maintena nc e w ork . By fol lowing pre sc rib ed
procedures, machine perf ormance and safety will be preserved.
Crane Merchandising Systems Parts and Support
Parts: 1-800-621-7278 Service:1-800-628-8363
TABLE OF C ON TENTS
Initial S e t- up. ......... ........ ........ ........ ........ ........ ........ ........ ........ ........ 1
Power Requ irement s ..... ........ ........ ........ ........ ........ ........ ........ ........ .. 1
Water Requirements......... ........ ................ ........ ........ ........ ........ ....... 1
Final Installation ............................................................................. 2
Downlo ad Data to a PD CD.................... ........ ........ ........ ........ ........ 7 2
Set Freevend Options.....................................................................73
Cold Drink Center (327/328) Operato r ’s Guide
Initial Set-up
Power Requirements
This merchandiser requires power as shown in the following table. NOTE: Each
merchandiser should have its own electrical circuit.
Power Requirements
CountryVoltsFrequency (Hz)Current (Amps)
U.S., Mexico, and Canada1156020
International2305013 - 16
This merchandiser is supplied with a service cord for th e country of use and is terminated in a grounding type plug. The wall receptacle used f or this merchandi ser
must be properly polarized, grounded, and of the correct voltage. Operating the
merchandiser from a sour ce of l ow vol tage will VOID YOUR WARRANTY. Each
merchandiser should have its own electrical circuit and that circuit should be pro
tected with a circuit breaker or fuse conforming to local regulations.
Voltage Ch ec k - Place the leads of a voltmeter across the LINE (LIVE) and NEUTRAL terminals of the wal l receptacle. The voltmeter should indicate 110-130
volts ac for 120 volt, 60 Hz locations, or 220-240 volts ac for 230 volt, 50 Hz loca
tions.
Polarity Check - Pl ace the leads of a voltmeter across the LINE (LIVE) and
GROUND terminals of the wa ll re ceptac le. The voltmeter s hould i ndicat e 110-130
volts ac for 120 volt, 60 Hz locations, or 220-240 volts ac for 230 volt, 50 Hz loca
tions.
-
-
-
Noise Po te nt ia l Che ck - Pla ce the l eads of a vo ltmete r acros s the NEUTRAL and
GROUND terminals of the wall receptacle. The voltmeter should indicate 0 volts
ac. A measurement greate r than 1.5-2.0 volts ac coul d result in problems for the
merchandiser' s electronic circui try caused by electrical noise.
Any deviation from these requirements could result in unreliable performance
from your merchandiser.
Water Requirements
If your location has chemically softe ned water, one of the following steps is
advised:
• Have a non-softened supply line run to the merchandiser
• Contact your local water filter supplier f or information and suggestions
Well water can also be used in the Cold Drink Center. However, you should have
it checked for levels of carbonates and al kalies. Contact your water filter supplier
if these values are relatively high.
Water Pressure
Minimum water pressure: 20 psi (138.0 KPa) at 1/2 gallon/minute
Maximum water pressure: 80 psi (522.0 KPa) at 1/2 gallon/minute
3280020Page 1August, 2003
Cold Drink Center (327/328) Operator’s Guide
Supply Line Requirements
Locate supply line at the rear of the merchandiser.
Equip the line with a shut-off valve.
Flushing Water Supply Line
Flush the water supply line before connecting it to the merchandiser. A minimum
of five gallons is usually required before connecting the merchand iser to the sup
ply line. To avoi d int roducing possible water line contaminants into the merchandiser, DO NOT flush the merchandiser water system.
Positioning The Merchandiser
You can position thi s merchandiser anywhere in a bank of machines. It can even
be placed on the end flush against a side wall.
Leave enough room in front of the merchandiser for the door to move freely.
BE SURE THE REAR OF THE MERCHANDISER IS AT LEAST 6" AWAY FROM
THE WALL. THIS WILL ENSURE WARM MOIST AIR IS VENTED OUT OF THE
MACHINE'S INTERIOR AND THE REFRIGERATOR CONDENSER FAN IS NOT
OBSTRUCTED.
NOTE
This machine is onl y rated for install ati on in an indoor location.
Final Install ation
1.Connect the merchandi ser to the water supply:
-
a. You will need the following:
• A coil of coppe r tubing wi th outside diamet er of 3/8 inch (9.5 mm) or greater.
The appropriat e plastic tubing may be substituted.
• A 3/8 inch (9.5 mm) flare nut. A 3/8 inch (9.5 mm) male flare is provided.
b. Connect the merchandiser to your water supply.
2.Connect the merchandi ser to the power source:
Power to the merch andiser is controll ed by the main power switch, located on the
power panel.
a. Make sure the main power swi tch is OFF.
b. Connect the merchandi ser’s power cord to your wall outlet .
3.Using a spirit level, level the merchandiser front to back and side to side.
August, 2003Page 23280020
Cold Drink Center (327/328) Operato r ’s Guide
4.Set up the menu
assembly:
a. Swivel the
cup turrets
away from the
door.
b. Remove the
thumb screws
as shown,
and slide out
the menu
assembly.
c. Install selec-
tion inser ts a s
shown.
5.Reinstall the
menu assembly
in the reverse
order of
assembly.
SELECTION INSERT
INSERT AS SHOWN
VIEW A
VIEW A
DOOR
DISPLAY
ASSEMBLY
6.Load the coin
SLIDE
mechanism:
a. Open the cab-
inet door and
the monetary
THUMB
SCREW
door.
b. Insert coins
into the ir
respective tubes until each tube has been filled.
c. Inspect the tubes for shingl ed coins and correct if necessary.
BRAND NAME LABELS FOR COLD DRINK SELECTIONS
ARE A VAILABLE FROM THE FOLLOWING SOURCES:
National Beverage Screen Printers
609 East Main Street
Williston, SC 29853-5272
Outside South Carolina call: 1-800-325-9021
Inside South Caro li na call: 1-803-266-5272
Fax: 1-803- 266-5 301
The suggested style is: NBS-57
Size: .81 x 2.62
327p0001
3280020Page 3August, 2003
Cold Drink Center (327/328) Operator’s Guide
SLIDE
Install Options
1.Install the coin box lock:
a. Install the l ock cylinder , washer, and nut in the order shown.
b. Tighten the nut.
c. Install the lock bar as shown, and secure with the screw.
2.Mount the base plate brackets:
a. Secure a base plate bracket at each of the remaining pai rs of holes with
two of the hex head screws.
3.Mount the base plate and slides:
a. Insert the short arm of the slides into the hinged tabs of the base plate.
Position the sli de so the notch near the short arm is on the bottom side.
b. Insert the long arms of the slides into the base plate brackets.
c. Insert a cotter pin through the hol e in the back end of each slide . Secure
the pins in place.
d. Push the base plate toward t he me rchandiser cabinet. The front t ab of
the base plate bracket should seat in the notch in the long arm of the
base plate slides.
BASE PLATE
MOUNTING
LEFT HAND
BASE PLATE
SLIDE
COTTER
PIN
August, 2003Page 43280020
BRACKET
HEX HEAD
SCREW
RIGHT HAND
BASE PLATE
Cold Drink Center (327/328) Operato r ’s Guide
NOTE
The mounting br acke ts ar e sub ject to d amage when movi ng the
machine with a fork lift. Remove the brackets prior to moving
the machine with a fork lift to prevent damage.
4.Install the water filter cartridge:
IF YOUR MERCHANDISER HAS THE WA TER FILTER OPTION, IT CANNOT BE
OPERA TED WITHOUT A PROPERLY INSTALLED WATER FILTER CAR
TRIDGE.
NOTE
Check the water filter installation record. There is a place to
write the vend number on the cartridge. Local conditi ons m ay
require more frequent replacement.
a. Your filter cartridge is shipped inside the waste pail. Locate it and
remove the wrapping.
b. Install the filter in accordance wit h the appropriate procedure:
EVERPURE WATER FILTER INSTALLATION
Check the water filter installation record. There is a place to write the vend number on the cartridge. The cartridge is effective for a maximum of 10,000 18 oz.
vends, 11,000 16 oz. vends, 15,000 12 oz. vends, or 20,000 9 oz. vends. Local
conditions may require more frequent replacement.
a. Your filter cartridge is shipped inside the waste pail. Locate it and
remove the wrapping.
b. Gain access to the water filter head assembly, located at the cabinet
back wall above the water bath.
c. Install the filter as shown.
-
3280020Page 5August, 2003
Cold Drink Center (327/328) Operator’s Guide
HYDROLIFE FILTER INSTALLATION
a. Place the filter inside the canister. Be sure the o-ring is seated in the
canister just below the threads.
b. Screw the canister and filter assembly onto the filter head until it comes
to a stop.
c. Open the water valve on the inlet line by rotating the handle to the verti -
cal position as shown.
HYDROLIFE FILTER REMOVAL
a. Close the valv e on the inlet line by rotating the handle into the horizonta l
position as shown.
b. Relieve water pressure by performing two or three water throws (See
"T est Throw Still Water" on page 64).
c. Unscrew the filter and canister assem bly from the filter head. Remove
the filter fr om the canister .
August, 2003Page 63280020
Cold Drink Center (327/328) Operato r ’s Guide
Get The Machine Rea d y To Vend Drinks
1.Fill the water bath:
a. Open the convenience valve.
b. Fill the water bath level with the carbonator top, or until water runs out
the water bath overfl ow tube.
2.Load and set up cold drink products:
Bag-in-box machines:
a. Place the bag-in-box containers on the lef t hand side of the cabinet with
the fittings facing up.
b. Connect the syrup l ines to the bag-in-box cont ainers. Note that the
syrup lines are mar ked with th e numbers 1 t hrough 8. These cor respond
to the pumps, which provide syrup for selections A through H, respec
tively. Make sure the bag-in-box containers you have installed agree
with these markings.
c. Place connectors inside box.
Syrup tank mach ines:
a. Load syrup into th e tanks.
b. Insert the syr up dip tubes into the tanks and pl ace the lids on the tanks.
Note that the syrup lines are marked with the numbers 1 through 8.
These correspond to the pumps, which provide syrup for selections A
through H, respecti vely. Make sure the syrup tanks you have installed
agree with these markings.
-
Load the cup mechanism:
NOTE
Use cups that have been designed for use in a cold beverag e
vending machine. Do NOT use cups made of clear
(transpar ent) material.
For single cup size ma chines, the same size cups must be loaded in turrets 1A,
1B, 2A, and 2B. For dual cup size machi nes, small cups are loaded in tu rrets 1A
and 1B; large size cups are loaded in turrets 2A and 2B. The size of cup you
load, and its location, must agree with the available cup mechanisms and
the cup size that you select during pr ogrammi ng. Refer to th e program ming
section (and the sect ion on cup mechanisms) for more information.
a. Support the cup mechanism in the upright posit ion.
b. Push the latch forward to release the cup mechanism. Continue to sup-
port the cup mechanism while you lower it into the loadin g position.
c. Remove the turret cover.
3280020Page 7August, 2003
Cold Drink Center (327/328) Operator’s Guide
OBSERVE PROPER HYGIENE - DO NOT TOUCH THE CUPS!
d. Open the bottom of the wrap per on a st ack of cups.
e. Insert the wrapped cups into the turret and pull the wrapper out.
DO NOT FILL CUPS ABOVE THE LEVEL MARKED ON THE
OUTSIDE OF THE CUP TURRETS OR ABOVE THE “FILL
LINE” LABEL INSIDE EACH TURRET, OR MOTOR JAMS
WILL OCCUR.
USE ONL Y THE SAME SIZE AND BRAND OF CUPS IN
EACH TURRET; DO NOT INTERMIX!
f. Replace the turret cover after the turrets have been loaded.
g. Be sure the cup mechanism is locked into the upright position.
CABINET
DOOR
CUP MECH
MOUNTING
BRACKET
RETAINING
STRAP
LID
LOAD CUPS
HERE
CUP TURRET
LATCH
CUPS
TOP VIEW
August, 2003Page 83280020
Cold Drink Center (327/328) Operato r ’s Guide
Set up the CO2 tank:
NOTE
A full CO2 tank can be dangerous if it is dropped or mishandled. Handle with car e
and keep the tank lid in place until the tank is properly secured in the
merchandiser.
a. Place the power switch in the OFF position.
b. Install a full CO2 tank on the merchandiser as shown. Secure t he CO2
tank with the retaining chain. (Note the various retaini ng chain configura
tions.)
ADJUSTMENT
SCREW
CO HOSE
2
(REAR OF TANK SHOWN)
CO CYLINDER
2
VALV E
ADJUSTMENT
LOCK NUT
SYRUP TANKS
RETAINING
CHAIN
-
CO CYLINDER
˜
LOCATION 2
2
CO CYLINDER
2
LOCATION 1
327p0008
RETAINING
CHAIN
LOCATION 1
CO CYLINDER
2
RETAINING
CHAIN
c. Remove the CO2 tank lid. Briefly open and close the CO2 cylinder valve
to blow out any foreign matter.
d. Locate the CO2 regulator and flat plastic washer (in a box), and the
tapered plastic washer (in plastic bag).
e. Connect the CO2 hose from the secondary regulator tee fitting to the reg-
ulator. Firmly tighten the fitting.
3280020Page 9August, 2003
Cold Drink Center (327/328) Operator’s Guide
NOTE
Not using a wrench on the t ank side may damage t he CO2 tank ,
resultin g in per sonal injury.
f. Using two wrenches, tighten the line to the regulator.
g. Insert the flat washer into the regulator nut.
h. Using two wrenches, connect the regulator to th e tank outlet and tighten
in place.
i. Open CO2 tank valve.
j.Adjust the CO2 regulator so that the gauge reads 60 PSI (4.10 bar) .
k. The secondary regulator is located behind the monetary p anel on the
right side of the cabi net. Adjust the secondary reg ulator to 40 PSI (2.76
bar).
l. Lock the adjustment screw in place.
m. Remove the water bath cover and actuate the pressure reli ef valve
located on top of the carbonator tank for 3 to 5 seconds.
n. Check for gas leaks al ong the CO2 line.
Augus t, 2003Page 103280020
Cold Drink Center (327/328) Operato r ’s Guide
W
a
s
p
b
t
w
p
t
p
a
d
P
a
o
h
t
i
Is the ratio of syrup to water in a cold drink
BRIX
1.Prime the Syrup System :
Before trying to brix the machine: Operate each syrup valve (increase flow)
to flush any air or water out of the tubin g, pump, or syru p system. This re sid
ual air and water is left in the system from factor y leak testing and machine
setup. If air passes thr ough the syrup val ve, syrup cannot, and the drink wi ll
be weak.
a. Place a cup in the cup delivery compartment.
b. Perform a syrup test thr ow. Refer to "Set Up A Drink" on pag e 36.
Measure the amount of syrup you get.
c. Repeat step b until 1.7 oz (50 ml) of syrup (the proper amount of syrup
for the 12 oz cup) is dispensed.
d. Repeat steps a thr ough c for all the remaining sele ctions in the machine.
e. Remove and discard the cup.
2.Test for Gas Leak s
Now that the pumps are primed, they will not pulse until syr up is called for.
Test the lines for gas leaks as follows:
a. Close the CO2 cylinder valve.
b. Observe the high pre ssure gauge. If the reading on the gauge
decreases, there is a leak in the system.
c. Locate the source of the leak and repair it.
machin e . Als o , to BRIX the machine is to set
up that ratio.
-
3.Purge the Carbonator of Air
hen a merchandiser is fir st put into service, air may be present in the carbontor. This air will not mix with the water, nor will it be absorbed into the water. A
ressure builds up in the carbonator, the air will be trapped in the top of the caronator and will prev ent
he carbonator from fil ling
ith water. The water
ump will no longer be ab le
o pump against this high
ressure, and it will stop
nd disp lay a
iagnostic message.
urge the carbonat or of
ny trapped air by lif tin g up
n the pressure r elief valve
andle as shown. Once
his condition is cor rected,
t will not happen again as long as the merchandiser is properl y serviced.
3280020Page 11August, 2003
`^o_=ibsbi
RELIEF VALVE
CARBONATOR
SCREWDRIVER
WATER BATH
316P0103
Cold Drink Center (327/328) Operator’s Guide
Adjustments and Minor Maintenance
1.Emp ty in g the b ill s tac k e r:
2.Cup mechanism adjustment.
a. Place seven cups in the cup ring.
b. Observe the clear ance as shown in view B.
c. If necessary adjust by first loosening the adjustment arm screw (view A).
d. Move adjustmen t arm until correct clearance is achieved.
e. Hold adjustment arm in pl ace and tighten adjustment arm screw.
LOOSEN SCREW
MOVE ARM
ADJUSTMENT
ARM
View A
VIEW FROM BENEATH
CUP
View B
CAM
This clearance is just
large enough to allow
cup ejection
CORRECT
ADJUSTMENT
ADJUSTED
TOO TIGHT
ADJUSTED
TOO LOOSE
Augus t, 2003Page 123280020
CUP
CAM
This side is snug
against cam
327p0015
Cold Drink Center (327/328) Operato r ’s Guide
WATER
C
N
G
SCREW
3.Testing the wate r pump fl ow
The water pump should require between 13 and 21 seconds to completely refill
the carbonator. To check the wat er f low, proceed as f oll ows:
a. Place a cup in the cup station and make sure the waste pail is in place.
b. Press , then until the display shows:
c. Press . The water pump start s, and t he disp lay shows
while the carbon ator dispenses, then shows
refills.
d. After adjusting the flow, repeat step c until the desired time is achieved.
4.Adjusting the water pump flow:
a. Remove the cap nut to expose the adjustment screw.
b. Turn the adjustment screw:
CLOCKWISE to decrease refill time.
COUNTERCLOCKWISE to increase refill tim e .
NOTE
Failure to replace the cap nut will cause the water pump to leak.
c. Replace the cap nut.
PUMP
AP
UT
cfii=uu
`^o_=qbpq
as the carbonator
.
bjmqvfkd=
ADJUSTIN
5.Adjusting the water valve:
The water valves are located under the water bath cover.
NOTE
3280020Page 13August, 2003
To prevent personal injury, only turn the adjusting screw when
making adjust ment s. DO NOT l oos en or re move the l imit scr ew
located above the adjusting screw.
NOTE
See "Set Up A Drink" on p age 36, for the procedure and tabl e
for setti ng th ro w s .
Cold Drink Center (327/328) Operator’s Guide
(
ADJUSTING SCREW
a. Rotate the adj usting screw 1/8 turn:
CLOCKWISE to decrease water throw.
COUNTERCLOCKWISE to increa s e wa te r th ro w.
b. Repeat the testing steps until the water throw i s as desired.
LIMIT SCREW
SEE WARNING)
6.Testing the syr up throw:
a. Place a graduated flask in the cup station.
b. Refe r to "Set Up A Drink" on page 36, for information on how to se t
your syrup and perform test throws.
c. Test throw syrup and compare the volume of syrup to the suggested vol-
ume in the table for the cup size being vended.
d. If necessary, adju st the syrup valve to obtain the proper volume.
e. Repeat steps c and d for all selections.
NOTE
Software tim es do not control the output volume of diaphragm
pumps; they simply start the motor. The output volume is
controlled with a mechanical adjustment in the pump.
Augus t, 2003Page 143280020
Cold Drink Center (327/328) Operato r ’s Guide
E
7.Adjusting the Syrup Throw (DIAPHRAGM PUMP):
a. Locate the adjusting block within the syrup pump. Momentarily activate
the prime switch to put the adjusting block into cl ear view.
NOTE
When adjusting th e crank
arm adjuster screw, loosen
the limit screw ¼ turn only.
Loosening the lim it screw
more than ¼ turn may allow
the adjuster screw t o shift
when the limit screw is
tightened. Thi s will resul t in
an inaccurate adjustment.
b. Loosen the limit screw ¼ turn, then turn the adjuster
screw:
CLOCKWISE to decreas e the sy ru p th ro w.
COUNTERCLOCKWISE to increase the syrup throw.
c. Tighten the limit scr ew.
d. Repeat the test and adjustment procedure until the syrup throw is as
desired.
e. Repeat the above steps for each syrup pump.
PRIMING
SWITCH
ADJUSTING
SCREW
LOCK
SCREW
8.Adjusting the Syrup Throw (CO
a. Turn the adjustment screw:
CLOCKWISE to decrease the volume.
COUNTERCLOCKWISE to
increase the volume.
b. Repeat step a for each pump.
2 PUMP)
ADJUSTING
SCREW
VALV
3280020Page 15August, 2003
Cold Drink Center (327/328) Operator’s Guide
WATER LEVEL
W
T
BUSHING
FLOAT ASSEMBLY
9.Setting the icemaker water level:
A proper level should be maintained within the icemaker. To determine the
water level , a l abel is located on the icemaker that indicates the prop er l evel
in the melt-down tube. The icemaker water level is dependent upon the
feeder cup water level.
a. Set th e M A IN S W I T C H to the OFF (down) position.
b. Remove the water feeder cup cover.
c. Adjust the float shaft bushing:
UP - to raise the water level.
DOWN - to lower the water level.
d. Replace the water feeder cup cover.
e. Check the new water level:
• Set the MAIN SWITCH to the ON (up) position.
•Press , then until the display shows
•Press to dispense still water; press again to stop.
•Press . The feeder cup will refill after you leave the carbonator test.
When the feeder cup is full, press to return to
• When the water flow stops, check the water level in the melt-down tube.
`^o_=qbpq
`^o_=qbpq
f. Repeat steps a thr ough e until the water level is correct.
SWITCH ACTUATOR
˜
ATER FEEDER
FLOAT SHAFT
1¼
.
.
Augus t, 2003Page 163280020
WATER FEEDER
FLOAT SHAF
Cold Drink Center (327/328) Operato r ’s Guide
Programming The Cold Drink Center
Getting Around
Getting around the Cold Drink Center software is prett y easy once you know the
features tha t are availa ble to you, and how to use the m. The three mai n part s you
will use are the SERVICE KEYPAD, the SELECTION SWITCH PANEL, and the
DISPLAY.
The Service Keypad
For most of your programming jobs,
you will be using the ser vice keypad,
convenientl y located on the monetary
panel. The service keypad has 16
keys. The three columns on the left
are the MODE keys. The right hand
column contains the MOVEMENT
keys.
he Selection Switch Panel
The selection switch panel is also
located on the monetary panel. Unlike
the service keypad, it is accessible
when the cabinet door is cl osed.
These are the keys the customer will
use to make selections. You can also
use these keys during programming
procedures.
3280020Page 17August, 2003
Cold Drink Center (327/328) Operator’s Guide
T
Y
e
P
e
y
g
s
le,
er
The Displays
The 10-characte r displ ay perfor ms two functions , and is ref erred to in this book as
"the display":
• I t shows the customer 's sel ecti on an d how much credi t is i n the mac hi ne, as
well as the ready, service, and time of day messages.
• I t provides informatio n and feedback to the service person during maintenance.
DISPLAY
The Function Keys
The keys on the control panel can be used for up to three things:
THE PRIMARY PURPOSE
This is the main job of the key. From the standb
message, it w ill allow yo u to en ter a prog rammin
HE NUMBER
ou might be asked to
nter a numerical value.
ressing this key will
nter a "5".
Other Keys
The MOVEMENT keys on the control pan el let you m ove insi de a mode, and back
and forth between modes .
mode. In this example, you can view stored sale
data.
THE SECONDARY PURPOSE
This is the key's "second job". For examp
this key can be used to delete a charact
when you are edi ting cu sto m messages.
These keys are your "leg s", which let you move up and
down the list of tasks. They let you continue from one step
to the next in programming procedures.
This is your "activa te" or " choose" key. It "opens a door" to
additional information and lets you begin a programming
task once you are inside of a mode. Sometimes, it is used
as a toggle switch to show you your choices during a programming task.
This key can be used before running a function, or to
choose “ALL” in a multiple selection.
This is your "end" key. Pressing it one or more times will
move you back to the start of the mode, or all the way back
to the standby message.
Augus t, 2003Page 183280020
Cold Drink Center (327/328) Operato r ’s Guide
Some Conventions:
All programming procedures assume that you are starting with the standby mes-
sage showing in the display. If not, just press until you get there.
Each programming procedure is highli ghted by a pointing hand: so it will
stand out.
Definitions and helpful information will appear in shadow boxes:
Helpful Hint
When you see the word CONTINUE at the end of a function, it means to press
until you return to the standby message.
3280020Page 19August, 2003
Cold Drink Center (327/328) Operator’s Guide
Control Panel Switch Functions Explained
Press this button t o put your machine into the Price Setting m ode.
You can see maximum and minimum mac hine prices, and change
prices for entire machine, entire tray, or indi vidual selection.
Press this button t o set up how t he Free Vend mode will oper ate.
Press this button to view the software version number, machine and
accessory configuration, and active selection status.
Press this button t o:
• Select display language
• Select coin mechanism and
options
• Select bill validat or and options
Press this button t o:
• View total sales and vends by
whole machine, selection, or
drink size
Press this button t o:
• Download data into your portable data collection device (PDCD),
OR
• Set printer baud rate, dependi ng upon which device you are using
Press this button t o:
• Set machine configurati on
• Set which selections are acti ve
• Select card reader and
options
• Select monetary options
• Set winner feature
• Set mug discount option
• Cl ear resettable data
• View or set machine ID
Press this button t o:
• Set time of day
• Set day, month, year
• Select display messages
• Edit messages
Press this button to pay one or more coins from the coin mechanism.
Press this button to see any fault or condition that may place the
machine out of service
Press this button t o:
• Pe rf orm TEST VENDS
• Test machine functions
Press this button t o:
• En ter the SUPERVISOR mode
• Change the SUPERVISOR
access code
Augus t, 2003Page 203280020
• Set message scrolling speed
• Set up time of day intervals
for inhibit, freevend, and discount vending
• Test displays
• Lock and unlock access to
functions
• Set free vend code
Cold Drink Center (327/328) Operato r ’s Guide
SureVend™
SureVend™ ensures that a cup is always available in the cup station before any
money is collect ed or product delivered. The sens ing system is a beam of infra
red light across the cup station that is broken by the cup when it falls into position.
The SureVend™ software monito rs the cup station sensor during the time the cup
ring is cycled and for three seconds afterward. If a cup is not detected, the soft
ware will first determine if a second cup ring with the same size cups exist s and
will then tr y to dr op a c up from t he s econd ri ng. I f the s econd ring also fai ls t o drop
a cup or is not usable, the sof twa re will rep eat the at tempt f rom the firs t cup ri ng to
attempt to clear any j ams in t he cup delivery area . Each ring wi ll be t ried up to two
times. If a cup is still not detected by the infra red sensor then several things hap
pen:
• Any ring that failed twice in a row is placed temporarily out-of-service for a
length of time that is determined by the user,
• The customer's credit is eit her restored for another vend att em pt or is
returned au toma ti c ally,
• Three beeps sound and the message
another size cup r ing is available), or the message
the event that no other cups are avail able. The customer may always get a
refund by pressi ng the coin return button.
INSERT MUG
message if de sired (see
Spec ial rules exist to protect both the customer and the operat or from loss. First
and foremost, th e customer is protected because no drink is spoiled nor money
lost because a cup fails to fall to the cup station. The customer is given every
chance to get his original choice of cup size by tr ying at least twice per ring to
eject a cup. If two rings are available with the same cup size, the system will alt er
nately try to vend a cup fr om each ri ng until the cup is delivered or both rings are
placed out-of-service.
is the default messa ge. You may customize this
"Edit Custom Message" on page 49
for more information).
SELECT ANOTHER SIZE
NOTE
flashes (if
INSERT MUG
flashes in
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The operator is prot ected by the anti-j ackpot program of the system . It is conceivable that a customer could prevent cups from reachi ng the sensing area of the
cup station in order to steal the cups and then get a refund for the vend. Under
the SureVend™ Anti-Jackpot system, the operator can lose no more than two
cups in a row per ring. Then that ring is temporarily placed out-of-service both to
protect t he custo mer an d to di scou rage th eft . T he amoun t of ti me th at the cup r ing
is out-of-service is programmable from 0 to 99 minutes. After the time has
elapsed, th e cup ring wi ll retur n to servi ce but the co unt of the two failure s is kept.
If the previous problem was theft, then the next vend attempt from that ring will be
successful and the count of the two previous failures will be erased. If the prob
lem is an actual system failure, then the third failure will permanently place that
cup ring out of service until a service technician visits the machine.
3280020Page 21August, 2003
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