Everpure 2001 User Manual

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2001

HOT BEVERAGE SYSTEM

Operation and Service Manual

Software Version 6.1

Manual P/N – N016489 July 6, 2001 Page 1 of 60

SUPREMA 2001 - OPERATION & SERVICE MANUAL

This table contains integrated hyperlinks (identified in blue or purple). If viewing this file on a computer, click on the section you would like to see and you will be linked there automatically.

OVERVIEW OF COMPONENTS ............................. 4

SELECTION PANEL &

INTERIOR DOOR PANELS..................................... 4

UNPACKING AND SETTING UP ............................ 5

Unpacking the Equipment ................................ 5

Removing Shipping Materials ........................... 6

Connections and Adjustments.......................... 6

Applying the Fascia .......................................... 7

Applying the Inner Door Decals ........................ 7

Installing Carafe Tray, Cup Stand & Bezel ....... 8

Water Connection ............................................. 8

INSTALLATION AT AN ACCOUNT ........................ 9

Placement of the Equipment ............................ 9

Water Filter ....................................................... 9

Connecting to a Water Supply ........................ 10

Running Copper Tubing ................................. 11

Finishing Touches .......................................... 12

PROGRAMMING THE EQUIPMENT .................... 13

COUNTERS

SET-UP MODE

Viewing and Resetting Counters .................... 13

Coin Dispense ................................................ 14

Total per Selection Counter............................ 14

Total Counter Reset & Access Code .............. 15

Set-Up Mode & Access Code ......................... 16

Product ON/OFF............................................. 17

Setting Products ............................................. 17

Setting Water .................................................. 18

Setting Prices ................................................. 18

Enabling Switches .......................................... 19

Canceling Individual Selections...................... 19

Default Setting ................................................ 20

Top Pause ...................................................... 20

Bottom Pause ................................................. 21

Maximum Number of Cups per Carafe ........... 21

Frequency of Messages ................................. 22

Service Counter .............................................. 22

Bottom Pause Delay ....................................... 23

Canceling Messages ...................................... 23

Free Vend Key Switch Set-Up ........................ 24

Empty Grounds Container Message............... 24

Number of Chocolate Pump Cycles ............... 25

Double-Cup Feature ....................................... 25

Temperature ................................................... 26

Custom Message............................................ 26

Language........................................................ 27

Water Level Probe .......................................... 27

Post-Mix.......................................................... 28

Locking the Counters...................................... 29

Force Vend Feature........................................ 29

OPERATION INFORMATION ................................30

Resetting Coffee and

Chocolate Refill Messages ............................. 30

Priming the Chocolate Pump ..........................31

System Status Indicators ................................31

General Information ........................................32

Chocolate Rinse Cycle.................................... 33

Brewer Rinse Cycle ........................................ 34

DOWNLOADING SOFTWARE

AND TRANSFERRING SETTINGS........................35

Downloading Software Updates...................... 35

Transferring Settings....................................... 37

INDICATOR MESSAGES.......................................39

REPLACING MAJOR COMPONENTS..................42

Brewer............................................................. 42

Brewer Motor .................................................. 43

Inlet Valve .......................................................44

Outlet Valves................................................... 45

Water Tank Assembly..................................... 46

Water Tank Lid Assembly ............................... 47

Heater Element ............................................... 48

Drain Valve ..................................................... 49

Ingredient Dispenser....................................... 50

Ingredient Dispenser Motor............................. 51

Front Board ..................................................... 51

Rear Circuit Board .......................................... 52

Fuse Box Assembly ........................................ 53

WIRING DIAGRAMS ..............................................54

Electrical Diagram........................................... 54

Brewer Harness .............................................. 55

Overflow Harness ........................................... 55

Temperature Probe Harness .......................... 55

Chocolate Pump Harness ............................... 55

Fuse Box Harness .......................................... 56

General Harness............................................. 56

Water Tank Harness ....................................... 57

COIN CHANGER INSTALLATION.........................58

Installing the Coin Changer ............................ 58

Installing the Pricing Decals............................ 59

!Note:

hardware and software differences between the Vista NT models and the Suprema 2001

model, please consult page 3 of this manual.

For a complete description of the

Page 2 of 60 July 6, 2001 Suprema 2001 - Operation & Service

SUPREMA 2001 - OPERATION & SERVICE MANUAL

DIFFERENCES BETWEEN THE VISTA 3 AND THE SUPREMA

Although the Vista NT models and the Suprema 2001 are fairly similar models, there

are some major differences that should be noted. These differences are outlined below.

HARDWARE

• The front door has been redesigned to have a more modern look.

• The color scheme of the complete unit has changed to black with gold trim.

• The layout of the front selection panel has been changed to make the

• The water tank is equipped with electronic water level probes that replace the

• The water tank uses three Deltrol outlet valves – the Muller valve previously

• The Suprema is designed to use only the Zuma brewer. The paper brewer is no

SOFTWARE

• The “SET REWIND

equipment more user-friendly.

mechanical float and switch assembly.

used for coffee water has been replaced.

longer supported by hardware or software in the equipment.

CONTAINER

” message has been replaced by the “

” message. Setting up the counter for this message has not

EMPTY GROUNDS

changed. More information is found in this manual.

• There is no carafe button on the selection panel. The large cup setting can be

designated for carafe in the Set-up mode.

• If the large cup is set for carafe and double-cup, the carafe setting overrides the

double-cup setting.

• If no default setting is selected, the LED’s will scroll from selection to

selection, and the user will need to select the setting required.

• The hot water can no longer be set to “

PRESS & HOLD”.

• It’s not possible to disable all the cup sizes, strengths or products in the

ENABLE SWITCH” menu. If everything is disabled, the equipment will

“

automatically enable the coffee, medium strength, and medium cup size.

• When a mixed beverage is selected (“

BEVERAGE”), it is mixed with regular strength coffee only. It cannot be mixed

CAFÉ MOCHA

MIXED POWDER

” or “

with decaf, and the strength cannot be changed.

• To download software updates, the “50/50” button or the “

MEDIUM” strength

button must be pressed while switching the power on, as there is no longer a

designated carafe button on the front selection panel.

Suprema 2001 - Operation & Service July 6, 2001 Page 3 of 60

SUPREMA 2001 - OPERATION & SERVICE MANUAL

OVERVIEW OF SUPREMA COMPONENTS

SELECTION PANELS & INTERIOR DOOR PANELS

Suprema Interior Door Panel

OPEN BREWER / RESET PRODUCT - This button is red

to simplify identification for the caretaker. It opens the

brewer to perform maintenance.

RINSE CYCLE - Provides access to the rinse cycles for

Hidden buttons for scrolling from menu to menu.

Hidden buttons for adjusting settings within a menu.

the brewer and chocolate components.

SET-UP - Provides access to

the programming and to the

configuration of the machine.

FREE/COIN - Toggles the

machine from "

COIN

" mode. Red indicator

FREE

LED will be lit when the

machine is in "

FREE

" mode to

" mode.

Suprema Selection Panel

Page 4 of 60 July 6, 2001 Suprema 2001 - Operation & Service

SUPREMA 2001 - OPERATION & SERVICE MANUAL

UNPACKING & SETTING UP THE EQUIPMENT

!Note:

Prior to signing for any type of delivery, check all packages for shipping related damage.

If equipped with a “Tip-N-Tell” indicator, check the status of the indicator and note any damage on the bill of lading.

UNPACKING THE EQUIPMENT

Check the shipping carton for shipping damage, prior to signing for the delivery. If any

damage is evident, indicate the damage on the delivery slip before signing. Make

certain that the driver signs in recognition of the damage. The carton left the factory

free from damage. If there is damage, the claim is to be made with the carrier, and not

with VKI Technologies.

1. Remove the coffee maker from its shipping carton.

a) Lay the coffee maker on its side.

b) Cut the tape on the bottom of the carton.

c) Fold the flaps outwards and cut off the bottom flap.

d) Remove the polystyrene (foam) packing material, and cut the plastic bag

with scissors, as indicated in figure 3.

e) Turn coffee maker upright and lift off the carton.

f) Remove the remaining polystyrene packing and the plastic bag.

g) Remove the decal package and set it aside, for the moment.

Suprema 2001 - Operation & Service July 6, 2001 Page 5 of 60

SUPREMA 2001 - OPERATION & SERVICE MANUAL

REMOVING SHIPPING MATERIALS

2. Lift and place the coffee maker onto your workbench.

WARNING:

Never lift the machine by placing your hand underneath the front door. It is

not designed to support the weight of the machine, and serious personal

injury and/or damage to the unit ma y occur.

3. Open the outer and inner doors.

a) There are two sets of keys attached to an envelope on the service cord.

The keys numbered 8625 are for the outer door. The keys numbered 8645

are for the inner door.

4. Remove all the shipping tape.

a) Shipping tape is found in the following areas: Valve cover, Service cord,

Brewer spout, Cup Trays.

WARNING:

Do not connect the service cord to the wall outlet at this point as more

adjustments are still requir ed t o the machine.

CONNECTIONS AND ADJUSTMENTS

When the water tank is drained after testing at the factory, it is possible for the element

may remain hot for a short while afterwards and trigger the thermal cut-off switch.

5. Reset the thermal cut-off switch.

a) Re move the valve co ver (f igure 1 ) on

the front of the hot water tank.

b) Remove the plastic wing-nut securing

the water tank access panel to the top

of the machine.

c) Remove the water tank access panel.

d) Press the “reset” button on the

thermal cut-off switch (figure 2).

6. Re-install the water tank access panel,

Figure 1 - Remove valve cover.

and the valve cover.

Figure 2 - Reset the thermal cut-off switch.

Page 6 of 60 July 6, 2001 Suprema 2001 - Operation & Service

SUPREMA 2001 - OPERATION & SERVICE MANUAL

APPLYING THE FASCIA

7. Apply the fascia to the Suprema front door.

a) Peel the backing paper from the rear of the fascia (Figure 3).

b) Align the fascia inside the plastic trim around the selection panel, making

certain that the fascia does not interfere with the buttons.

Note:

Do not apply any pressure to the fascia until it is placed in the proper position. This way, if it is not in the right place, you can carefully peel it off and re-position it.

c) Once aligned, press the fascia firmly in place (Figure 4).

Figure 3 – Remove Backing

APPLYING THE INNER DOOR DECALS

8. Apply the "Care and Maintenance" decal.

a) Open the outer door.

Figure 4 – Install Fascia

b) Peel off the lower half of the backing

paper.

c) Align the upper half of the decal with the

right side of the inner door.

d) When satisfied with the alignment, apply

the lower portion of the decal to the door

surface.

e) Lift the upper portion of the decal and

remove the backing paper.

f) Apply pressure to the upper half of the

decal, from the center outwards.

9. Apply the "Diagram" decal.

a) Peel the backing from the decal.

b) Align the decal below the inner door

grounds deflector.

c) When satisfied with the alignment, apply

pressure to the decal.

Suprema 2001 - Operation & Service July 6, 2001 Page 7 of 60

SUPREMA 2001 - OPERATION & SERVICE MANUAL

INSTALLING THE CARAFE TRAY, CUP STAND AND GRAPHICS BEZEL

10. Install the carafe tray, cup stand and graphics bezel.

a) Install the carafe tray as illustrated below. Once done, install the cup stand

on top of the carafe tray.

b) Install the bezel by first inserting the tabs on bottom if it into the notches

on the door. Push the top of the bezel into the door until it clips in place.

WATER CONNECTION

11. Connect the water supply to the coffee maker.

◄

Install the carafe tray

(and grill) and the cup

stand (and grill).

►

Install the pre-

assembled graphics

(and pricing) bezel.

Note:

For initial water connection at your shop, we recommend using 1/4" polytubing, and an instant (quick connect) fitting. This will simplify water hook-up. For field installation, we recommend copper tubing from the source, all the way to the coffee maker.

a) Apply Teflon tape to a 3/8" plumbing fitting. If a 1/4" line is being used,

you will then need a 1/4 x 3/8" fitting.

♦ Teflon tape should be applied in a clockwise

direction, going with the threads when tightening.

b) Thread the fitting into the inlet valve at the back of the

coffee maker and tighten with a wrench.

d) Connect the water line to the fitting.

e) Turn the water on at the source.

f) Plug the coffee maker into the wall outlet.

12. Switch the coffee maker "ON".

a) The main power switch is found on the back of the coffee maker.

b) When the power is switched "

ON", you should hear the coffee maker

filling with water.

c) Check the plumbing for leaks and correct them, if necessary.

d) Check the display for any messages, and take the indicated action.

13. Fill the ingredient dispenser with coffee.

a) Open the front door of the coffee maker.

b) Lift the lid on top of the coffee maker.

c) One section of the ingredient dispenser is larger than the other. The large

section is for the coffee that is expected to have higher consumption. The

smaller is for decaffeinated or lower consumption blends.

d) Fill the ingredient dispensers by pouring coffee through the opening in the

lid.

Page 8 of 60 July 6, 2001 Suprema 2001 - Operation & Service

SUPREMA 2001 - OPERATION & SERVICE MANUAL

INSTALLATION AT AN ACCOUNT

This section will assist you with the initial installation, taking into account several

possible circumstances. While not all can be described here, this information can be

used in nearly all types of plumbing you will encounter at a new account.

PLACEMENT OF THE EQUIPMENT

The location of the coffee maker placement at an account is a decision that is made

with the contact person at that account. This decision is usually made in advance by

your company's representative. It is important to remember that the coffee maker gets

placed in an easily accessible, and highly visible area for the majority of its customers,

and that it is easily accessible for any service that may be required. It is also important

to consider height. The person who will be filling the ingredient dispensers must be

able to easily reach the top of the coffee maker. There must be adequate room to lift the

lid on top of the coffee maker, and to open the front door. The tables below outline the

clearances needed for the area in which the coffee maker is installed.

Installation Dimensions

Height: Depth: Width:

Height - with Hopper

Extension

Width - with cup holder Width - with A.P.P. unit or

bill acceptor unit or condiment stand.

WATER FILTER

We recommend the use of a high quality water filter (such as Everpure Filters). Filters

will eliminate most odors present in water, and will reduce the amount of particles

entering the water tank. The following are basic instructions for installing a cartridge

type filter using a head bracket (Everpure type filter).

Suprema

41 inches (104.5 cm)

28 inches (71.5 cm)

22.5 inches (57 cm)

45 inches (114.5 cm)

26.5 inches (67.5 cm)

32.5 inches (82.5 cm)

1. Assemble the retaining bracket to the filter head.

2. Insert the cartridge into the filter head and turn the cartridge clockwise.

3. Apply Teflon tape to the threaded portion of two 3/8" x 1/4" fittings and screw each into the filter head.

4. Mount the water filter at an easily accessible place for servicing, such as:

(a) Under the sink against the back or side wall,

(b) On the back of a utility cabinet,

(d) Any location generally within 20 feet of the machine.

Suprema 2001 - Operation & Service July 6, 2001 Page 9 of 60

SUPREMA 2001 - OPERATION & SERVICE MANUAL

CONNECTING TO A WATER SUPPLY

WARNING:

Be certain of the type of water supply line you tap into. DO NOT connect

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Page 10 of 60 July 6, 2001 Suprema 2001 - Operation & Service

SUPREMA 2001 - OPERATION & SERVICE MANUAL

RUNNING COPPER TUBING

If the position of the coffee maker is near the water source, by far the simplest route for

the tubing is along the baseboard or straight down the wall. In both cases, the tubing

should be secured to the wall with self-adhesive or nail-on tubing clips.

In other cases, it may be practical to run tubing over the top of suspended ceilings. This

helps to run the water longer distances, up to 200 feet, with no tube showing. Running tubing inside walls should be completely avoided. It is difficult and time consuming,

and does not appreciably improve the appearance of the installation. Please note,

however, that neatness and the appearance of the installation should be a top priority.

When it is necessary to make a hole in the wallboard, make it with a Phillips

screwdriver, rather than an electric drill. This will prevent hitting electrical wiring,

telephone wiring, or a water supply. If you must use a drill, be certain of what is on the

other side of the wall, then proceed.

1. Connect the tubing to the inlet of the water filter.

a) Most filters have an arrow to indicate the direction of the water flow.

2. Connect a section of tubing to the water filter outlet, and run it to the inlet of the machine.

a) Insert the tubing into the outlet side of the water filter and secure.

b) Coil an extra 18 inches (45 centimeters) of tubing behind the coffee maker

to allow for repositioning of the coffee maker.

c) Do not connect to the machine at this point.

3. Turn off the valve on the water filter head.

a) Some water filters may not be equipped with an inline valve. If this is the

case, it is recommended that one be installed prior to continuing.

4. Open the valve at the main water source.

5. Bleed the water lines.

a) Turn on the valve at the water filter and catch the first gallon (4 liters) of

water. This will remove any stagnant water and air from the line.

6. Turn off the valve on the water filter head.

7. Connect and secure the tubing to the inlet fitting of the machine.

a) Apply a fitting to the inlet at the rear of the coffee maker, using Teflon

tape. Keep in mind that Teflon tape should be applied in a clockwise

direction.

8. Test for any leaks.

a) Plug in the machine, and switch the power “

”.

b) Listen for the sound of the tank filling.

c) Check all fittings for any leaks, and tighten where necessary.

Suprema 2001 - Operation & Service July 6, 2001 Page 11 of 60

SUPREMA 2001 - OPERATION & SERVICE MANUAL

FINISHING TOUCHES

1. Position the carafe tray/grill and the cup tray/grill on the coffee maker.

2. Follow this checklist before leaving the account.

Fill the ingredient dispensers with coffee. Reset the coffee

indicator messages (if used).

Fill the chocolate container with syrup. Reset the indicator

message (if used).

Install a waste bag into the waste container.

Test the water temperature with a thermometer.

Test brew a cup of coffee. Use coins to test a coin changer, if one

is being used.

Familiarize the caretaker with the coffee maker. This includes

cleaning, how to use the keys, whom to call in case of a problem, etc.

Check for leaks one final time. Tighten fittings where necessary.

If the coffee maker is equipped with the hot chocolate option, remember to

leave an extra hot chocolate container with the caretaker, who will regularly

have to replace and clean these containers.

If any other options are being used with the equipment, familiarize the

caretaker with their operation and any maintenance that may be required.

Page 12 of 60 July 6, 2001 Suprema 2001 - Operation & Service

SUPREMA 2001 - OPERATION & SERVICE MANUAL

PROGRAMMING THE EQUIPMENT

The first section of the "

SET-UP

reset while in this mode. The following table lists all the counters in the order in which

While in the “

pressing the “

again will exit this mode and save all changes made to the programming.

Note:

” mode,

” button once

SET

they appear at the beginning of the "

VIEWING AND RESETTING COUNTERS

a) Press the "SET

1. Enter the "

Note:

VEND TOTAL

”.

Page 15.

”

The “ counter can only be reset by performing a “

TOTAL COUNTER

RESET

will now read,

b) To reset the "CASHBOX TOTAL", press the "START

the next counter, press the "

SET-UP

" mode displays all the counters. These counters can be

SET-UP

(RESETTABLE) VEND TOTAL RESET

COIN DISPENSE ---

" mode;

CASHBOX TOTAL

VEND TOTAL

appears only in "C

TOTAL / SELECTION

FREE VEND TOTAL

" mode.

-UP" mode button on the interior door panel. The display

CASH BOX

TOTAL= $XXXX.XX

UP" button on the hidden menu scroll buttons.

mode

OIN"

" button. To scroll to

Tip:

VEND TOTAL

The “ counter can also be viewed by pressing

COFFEE

the “

50/50

“

” and “ buttons simultaneously. It will appear immediately after the product status is displayed.

”

”,

DECAF

c) The next counter is the "

VEND TOTAL

" counter. This counter can only be

viewed and it is not possible to reset it at this point. To scroll to the next

" button on the hidden menu scroll buttons.

counter, press the "

d) The next counter to be displayed is the "

(resettable). Press the “

e) The next counter to be displayed is the "

Press the “

START” button to reset the counters.

Please note that a confirmation message will appear after “

pressed. To reset the counters, press “

press the “

COFFEE” button.

f) The next counter to be displayed is the "

Press the “

START” button to reset, if needed.

START

VEND TOTAL RESET" counter

” button to reset, if needed.

TOTAL/SELECTION" counter.

START” is

START” again. To cancel the reset,

FREE VEND TOTAL" counter.

”

Suprema 2001 - Operation & Service July 6, 2001 Page 13 of 60

SUPREMA 2001 - OPERATION & SERVICE MANUAL

COIN DISPENSE

The "

COIN DISPENSE

COIN" mode. If the coffee maker is in "FREE" mode, this feature will be completely

disabled and the message will not appear on the display.

1. To dispense coins, scroll in the "

Tip:

a) To dispense nickels, press the "

b) To dispense dimes, press the "50/50" button.

c) To dispense quarters, press the " DECAF" button.

TOTAL PER SELECTION COUNTER

When scrolling through the counters, you will see a counter that is called the

TOTAL/SELECTION" counter. This counter will display the number of cups brewed for

the selection that corresponds to the LED's that are illuminated on the selection panel.

To get a counter reading, press the buttons that would correspond to the counter you

need to access. At this point, the LED's for your selection will be illuminated.

EXAMPLE:

As previously stated, the counter reading on the display corresponds directly to the

LED's illuminated on the selection panel. This allows for many counter combinations,

again depending on what is pressed and which LED's are illuminated on the selection

panel. To switch an LED off again, press the corresponding button a second time.

" menu will only appear and function if the coffee maker is in

SET-UP

COIN DISPENSE

5¢ 10¢ 25¢

Use this chart as a quick reference.

5¢

10¢

25¢

Press “

Press “50/50”

Press “

COFFEE

DECAF

" until the display reads,

COFFEE

”

" button.

”

If you need to know how many MEDIUM cups of DECAF, STRONG strength have been brewed, press the " "

MEDIUM CUP

" buttons. The LED's will illuminate and the display will show how many cups of this particular selection were brewed. To check any other selection, press the corresponding buttons on the selection panel.

DECAF

", "

STRONG

", and

Page 14 of 60 July 6, 2001 Suprema 2001 - Operation & Service

SUPREMA 2001 - OPERATION & SERVICE MANUAL

TOTAL COUNTER RESET

This software contains a special access code that enables the service person to reset all

the counters to zero, including the "

VEND TOTAL

" counter. This operation should be

performed before a unit is re-installed in the field.

1. To perform a "

TOTAL COUNTER RESET

a) Switch the power to the coffee maker "

" (switch is at the rear of the

OFF

unit).

b) Press the "

depressed.

SET-UP

" mode button on the inside door panel and keep it

c) With "SET

UP" mode button pressed, switch power to coffee maker "ON".

d) The following message will now appear on the display,

ENTER ACCESS

CODE:

When the reset is complete, the unit will automatically exit to the “standby” mode, and the internal light will remain “ON” temporarily.

Note:

e) Enter the "

TOTAL COUNTER RESET

"TOTAL COUNTER RESET" ACCESS CODE

The following is the factory preset "

following in the sequence outlined below;

Once the access code has been entered, a counter will appear on the top left of the

display, and will quickly increment from 0 to 255. Once this is complete, press

START” for the brewer to cycle once to re-establish its home position.

“

TOTAL COUNTER RESET

1 COFFEE 2 MILD STRENGTH 3 LARGE CUP 4 MEDIUM CUP 5 SMALL CUP

" access code (described below).

" access code - press the

Suprema 2001 - Operation & Service July 6, 2001 Page 15 of 60

SUPREMA 2001 - OPERATION & SERVICE MANUAL

SET-UP MODE & ACCESS CODE

After scrolling past all of the counters, an access code is required to get into the "

UP" section of the software. This section allows changes to be made to the computer

programming. The procedures are outlined below.

Tip:

To bypass the counters and go directly to the access code menu, press the hidden

DOWN

“

” menu scroll button, aft er pressing the “

” button.

SET

1. Enter the factory pre-set access code.

a) Factory pre-set access code - press the following in the sequence outlined

below;

1 COFFEE 2 50/50 3 DECAF 4 HOT WATER

b) The message on the display will now read,

PRODUCT ON/OFF

PRESS <START>

2. The "

SET-UP

" mode has now been accessed, and changes can be made.

a) The following is the sequence of the settings that appear when you scroll

through the "

SET-UP

" mode. Please note that there are some differences

between the Regular software version and the APP software version.

Suprema Model Type REG APP

PRODUCT ON/OFF ● SET PRODUCT ● ● SET WATER ● ● SET PRICE ● ● ENABLE SWITCHES ● ● SET DEFAULT ● ● SET TOP PAUSE ● ● SET BOTTOM PAUSE ● ● MAXIMUM CUPS FOR CARAFE ● ● FREQUENCY OF MESSAGES ● SERVICE COUNTER ● BOTTOM PAUSE DELAY ● ● MESSAGES ON / OFF ● ● FREE VEND KEY SWITCH ● ● SET GROUNDS CONT. ● CHOCO PUMP CYCLES ● ● DOUBLE-CUP SET-UP ● ● SET TEMPERATURE ● ● CUSTOM MESSAGES ● LANGUAGE ● SET WATER LEVEL ● ●

SET POWDER MIX ● SET POWDER BEV. ●

WATER MAX. BREWER ● LOCK COUNTERS ● FORCE VEND ● ●

Available Feature

●

SET

Page 16 of 60 July 6, 2001 Suprema 2001 - Operation & Service

SUPREMA 2001 - OPERATION & SERVICE MANUAL

Reminder: The “

INCREASE

button, and the “

left of the “

PRODUCT ON/OFF

If the product is switched “ remains off until you enter the “

switch it “ON” again. Please make sure it is switched “ON” before you leave the account.

Note:

OFF

” mode to

”, it

SET

SETTING PRODUCTS

The minimum allowable setting for all products is

0.5 seconds, and the maximum is

8.0 seconds.

While in the “

PRODUCT WATER

can test the product and water quantities by pressing the

START

“ product or water tested will correspond to the LED’s illuminated on the front selection panel. Make certain you have something ready to catch the coffee grounds or water that will be dispensed.

Note:

Tip:

” or “

” menus, you

” button. The

SET

” (+) and “

MENU SCROLL UP

” button. See page 4 for illustration.

START

DECREASE

” (-) buttons are located to t he r ig ht of the “

” and “

MENU SCROLL DOWN

” buttons are located to the

This feature allows you to run a complete coffee or hot chocolate cycle (including the

two pauses) without any product being dispensed (no coffee or chocolate). This will

allow you to manually test brew different coffee blends for the customer to taste. The

customer can then decide which blend he prefers. To use it as a test brew cycle, simply

weigh and manually pour the coffee grounds into the brew chamber, and press the

" button. This procedure can be repeated if you need to test brew another blend.

START

1. To switch the product

, press the "UP" button on the hidden menu

OFF

scroll buttons and scroll until the following message appears,

PRODUCT ON/OFF

PRESS <START>

a) Press the "START" button to enter set mode.

b) Switch the product "OFF" or "ON" by using the hidden setting adjustment

buttons. Press the "

UP" button to toggle it "OFF" or "ON".

c) To exit the "PRODUCT on-off" mode and proceed to the next setting,

press the hidden "

UP" or "DOWN" scroll buttons.

1. To adjust product settings, press the "

" button on the hidden menu

scroll buttons and scroll until the following message appears,

SET PRODUCT

PRESS <START>

a) Press the "

START" button to enter the set mode.

b) At this point, you can now select the product settings for any cup size,

product and product strength by pressing the appropriate buttons on the

selection panel. The time setting displayed will correspond to the LED's

that are illuminated.

c) Using the hidden setting adjustment buttons, increase or decrease the

timing for the product.

d) To exit the "SET PRODUCT" mode and proceed to the next setting, press

the hidden "

" or "

" scroll buttons.

DOWN

START

”

Suprema 2001 - Operation & Service July 6, 2001 Page 17 of 60

SUPREMA 2001 - OPERATION & SERVICE MANUAL

SETTING WATER

1. To adjust water settings, press the "UP" button on the hidden menu scroll

The minimum allowable setting for water is 0.5 seconds, and the maximum is 8.0 seconds for coffee water and 20.0 seconds for "

WATER

When adjusting the water level for the “ only the chocolate valve timing is adjusted. The coffee valve timing remains unchanged as it is calculated by the microprocessor.

Note:

CAFE MOCHA

HOT

”,

WARNING:

The maximum allowable price setting is $12.75. This is the maximum setting per cup, as well as for a complete carafe.

Note:

SETTING PRICES

To operate this equipment in “

changer must be installed. This changer can be purchased from your local Coinco

retailer. Installation instructions for the coin changer and pricing decals can be found

on page 58 of this manual.

buttons and scroll until the following message appears,

a) Press the "

START

" button to enter the set mode.

SET WATER

PRESS <START>

b) At this point, you can now select the water settings for any cup size and

product by pressing the appropriate buttons on the selection panel. The

time setting displayed will correspond to the cup size and product LED's

that are illuminated.

c) Using the hidden setting adjustment buttons, increase or decrease the

timing for the water.

d) To exit the "

UP" or "DOWN" scroll buttons.

SET WATER

Do not press the “

START

cycle and dispense water. This does not apply to “

is no test cycle for this product.

COIN

1. To adjust price settings, press the "UP" button on the hidden menu scroll buttons and scroll until the following message appears,

a) Press the "

START" button to enter the set mode.

b) At this point, you can now select the price setting for any cup size and

product by pressing the appropriate buttons on the selection panel. The

price setting displayed will correspond to the LED's that are illuminated.

c) Using the hidden setting adjustment buttons, increase or decrease the

price.

d) To exit the "SET PRICE" mode and proceed to the next setting, press the

UP" or "DOWN" scroll buttons.

" mode and proceed to the next setting, press the

” button to exit this mode as it will do a test

CAFE MOCHA

” mode, an optional Coinco 9300 series coin

SET PRICE

PRESS <START>

”, as there

Page 18 of 60 July 6, 2001 Suprema 2001 - Operation & Service

SUPREMA 2001 - OPERATION & SERVICE MANUAL

Selections with illuminated LED’s will be active, and those without illuminated LED’s will be disabled. Check the settings before exiting and once verified, press the “ button to save them.

Note:

START

Only selections that can be priced may be canceled.

Once canceled, a “

SELECTION NOT

AVAILABLE

message appears on the display when the product is selected by the customer.

Note:

”

ENABLING SWITCHES

1. To enable the switches and functions that are required, press the "UP" button on the hidden menu scroll buttons and scroll until the following message appears,

a) Press the "

START

b) On initial set-up, all the LED's will be illuminated at this point, meaning

that everything is switched "

button that corresponds to that feature and the LED will switch off. That

feature has now been disabled.

c) Repeat this procedure for any other feature that you require to cancel.

”

d) Press the “START” button to save any changes that were made.

e) To exit the "ENABLE SWITCHES" mode and proceed to the next setting,

press the hidden "

When a selection is disabled and the customer presses the corresponding button for that

selection, the following message appears on the display,

CANCELING INDIVIDUAL SELECTIONS

It is possible to cancel any individual setting on the selection panel (providing this

setting can be priced). For example, if all three cup sizes are required for coffee, but the

customer requires only a large cup for hot chocolate, it is possible to cancel only the

small and medium cups for hot chocolate, without canceling the large cup.

1. To cancel individual selections, press the " scroll buttons and scroll to the "

a) Press the "START" button to enter the set mode.

b) At this point, you can now select the price setting for the cup size and

product you want to cancel by pressing the appropriate buttons on the

selection panel. The price setting displayed will correspond to the LED's

that are illuminated.

c) Decrease the price to zero by pressing the hidden "DOWN" button.

d) Once the price is at zero, press the hidden "DOWN" button once more.

The price will disappear, and a "

second row of the display. This indicates that this particular product is

now canceled.

e) Repeat this procedure for another product, or press the "UP" or "

scroll buttons to access another menu.

" button to enter set mode.

UP" or "DOWN" scroll buttons.

ENABLE SWITCH PRESS <START>

". To disable certain features, press the

SELECTION

NOT AVAILABLE

SET PRICE

" menu.

DISABLED" message will appear on the

" button on the hidden menu

DOWN

Suprema 2001 - Operation & Service July 6, 2001 Page 19 of 60

SUPREMA 2001 - OPERATION & SERVICE MANUAL

SETTING THE DEFAULT

1. To program the default settings, press the "UP" button on the hidden menu scroll buttons and scroll until the following message appears,

a) Press the "START" button to enter the set mode.

b) The LED's that correspond to the current default setting will now be

illuminated.

c) To change the default, press the buttons on the selection panel for the

new default settings. The LED's that are illuminated will now become

the new default settings.

d) In no default is set, the LED’s on the selection panel will light and scroll

until the user selects one. This applies for the products, strengths, and

cup sizes, therefore three selections will be required by the user.

SET DEFAULT

PRESS <START>

e) To exit the "

UP" or "DOWN" scroll buttons.

the "

SET DEFAULT

" mode and proceed to the next setting, press

SETTING TOP PAUSE

The “TOP PAUSE” occurs when the brewer is at top dead center, and is before the

regular pause. When the piston reaches top dead center in the cylinder, the brewer will

pause for the amount of time set in this menu, to allow the coffee and water to steep

(mix together). The higher the "

TOP PAUSE" is set to, the stronger the cup of coffee that

is brewed by the equipment.

1. To set the "

TOP PAUSE

" setting, press the "UP" button on the hidden menu

scroll buttons and scroll until the following message appears,

SET TOP PAUSE PRESS <START>

a) Press the "

START" button to enter the set mode.

b) At this point, select the cup size by pressing the appropriate buttons on

the selection panel. The "

TOP PAUSE" setting displayed will correspond

to the cup size that is illuminated.

The minimum setting for the “

TOP PAUSE

seconds.

Note:

” is 2.0

c) Using the hidden setting adjustment buttons, increase or decrease the

timing for the "

TOP PAUSE

d) To exit the "SET TOP PAUSE" mode and proceed to the next setting, press

the "

" or "

" scroll buttons.

DOWN

Page 20 of 60 July 6, 2001 Suprema 2001 - Operation & Service

SUPREMA 2001 - OPERATION & SERVICE MANUAL

SETTING BOTTOM PAUSE

SETTING THE MAXIMUM NUMBER OF CUPS PER CARAFE

The bottom pause stops the piston before the pour spout area, creating a vacuum and

allowing time for the liquid coffee to be pulled through the coffee grounds and the

filter. If this setting is too low, it may create brewer flooding problems as there is not

enough time to draw all the liquid from the brew chamber into the brewer cylinder.

1. To adjust the "

BOTTOM PAUSE

", press the "UP" button on the hidden

menu scroll buttons and scroll until the following message appears,

a) Press the "

START

" button to enter the set mode.

b) At this point, you can now select the cup size and product by pressing the

appropriate buttons on the selection panel. The "

displayed will correspond to the LED's that are illuminated.

c) Using the hidden setting adjustment buttons, increase or decrease the

timing for the "

d) To exit the "SET BOTTOM PAUSE" mode and proceed to the next setting,

press the "

This feature allows you to set the maximum number of cupe0 0 Prewceein aou rafthe

BOTTOM PAUSE".

" or "

DOWN

" scroll buttons.

BOTTOM PAUSE" setting

Suprema 2001 - Operation & Service July 6, 2001 Page 21 of 60

SUPREMA 2001 - OPERATION & SERVICE MANUAL

SETTING THE FREQUENCY OF MESSAGES

1. To program the frequency of messages, press the "UP" button on the hidden menu scroll buttons and scroll until the following message appears,

FREQ. OF MESSAGE

PRESS <START>

a) Press the "START" button to enter the set mode.

b) Using the hidden setting adjustment buttons, increase or decrease the

timing for the frequency at which the messages are to appear.

c) To exit the "

the "

SERVICE COUNTER

This is a counter that, when reset, starts at 6000 and decrements by one every time a

product is dispensed. Once it reaches zero, the following message appears,

This message acts as a reminder that regular maintenance is due on the equipment.

Please note that this feature can be canceled. For more information, please check the

CANCELING MESSAGES

1. To reset the service counter, press the "UP" button on the hidden menu scroll buttons and scroll until the following message appears,

a) Press the "START" button to enter the set mode.

b) Press the "START" button once more to reset the counter. The counter

will now display 6000.

c) To exit the "SE RVICE COUNTER" mode and proceed to the next setting,

press the "

FREQUENCY

UP" or "DOWN" scroll buttons.

" section of this manual.

UP" or "DOWN" scroll buttons.

" mode and proceed to the next setting, press

PLEASE CALL FOR ROUTINE SERVICE

SERVICE COUNTER

PRESS <START>

Page 22 of 60 July 6, 2001 Suprema 2001 - Operation & Service

SUPREMA 2001 - OPERATION & SERVICE MANUAL

SETTING BOTTOM PAUSE DELAY

This feature allows a delay in the position of the bottom pause to obtain maximum

vacuum and capacity in the brewer. For example, if this setting is at 0.5 seconds, the

bottom pause will occur 0.5 seconds after the switch reads the pause position on the

cam. The piston will stop lower in the cylinder, creating more vacuum and increasing

the quantity of liquid that can be pulled into the cylinder.

1. To set the "

DELAY PAUSE

scroll buttons and scroll until the following message appears,

a) Press the "START" button to enter the set mode.

b) Using the hidden setting adjustment buttons, increase or decrease the

timing for the bottom pause delay.

", press the "UP" button on the hidden menu

DELAY PAUSE

PRESS <START>

The upper half of the display indicates which message is to be canceled, and the lower half of the display indicates the status of the message (ON-

PASSIVE, ON-ACTIVE

or units are factory set with every message set to “ON-

Note:

). All new

OFF

PASSIVE

”.

Each of the messages in the table can be individually set to “ONPlease be aware that if a message is set to “ON-

ACTIVE

function corresponding to that message will be disabled when the message appears. Make sure to inform the caretaker of the proper procedure required to clear the messages.

Note:

ACTIVE

”, the

”.

c) To exit the "

press the "

CANCELING MESSAGES (MESSAGES ON, OFF or "ACTIVE")

SET DELAY PAUSE" mode and proceed to the next setting,

UP" or "DOWN" scroll buttons.

The following is a list of all the cancelable messages in this version of software. Most

of these messages can also be programmed to be "active", meaning they will disable the

unit until the message has been cleared. Use this chart as a quick reference.

CANCELABLE MESSAGES

Refill Large Hopper

Refill Small Hopper

Refill Chocolate

Empty Grounds

Call Key Operator

Service Message

Custom Messages

Temp. Too Low

1. To cancel one of the passive messages, or to make the message "active", press the "

" button on the hidden menu scroll buttons until the

following message appears,

MESSAGES ON/OFF

PRESS <START>

a) Press the "START" button to enter the set mode.

b) Scroll through the messages by pressing the "

c) To cancel a message or to make it "

ACTIVE", once it is displayed on the

START" button.

LCD press either one of the two hidden setting adjustment buttons to

switch it to "

d) Press “

" or "

OFF

START” to save the settings.

ON -ACTIVE

e) To enable a message again, repeat the above procedure and switch the

message to "

ON" (either passive or active).

f) To exit, press one of the hidden scroll buttons.

Suprema 2001 - Operation & Service July 6, 2001 Page 23 of 60

SUPREMA 2001 - OPERATION & SERVICE MANUAL

FREE VEND KEY SWITCH SET-UP

The free vend key switch allows the operator to perform one of two functions.

MOMENTARY - this allows you to brew one free cup of coffee or chocolate when the unit is in coin mode by turning the switch.

TOGGLE FREE/COIN - this allows you to toggle the unit from free to coin

mode (or vice versa) without using the buttons on the inside door panel, simply

by turning the key and then removing it.

The type of function required for the free vend key switch can be programmed in the

SET-UP" mode. Please note that this feature can be disabled if not required.

1. To set the free vend key switch function, press the "UP" button on the hidden menu scroll buttons until the following message appears,

a) Press the "

START" button to enter the set mode.

b) Scroll to the required function type by pressing the hidden setting

adjustment buttons.

c) To save, press either one of the two hidden menu scroll buttons once the

desired function is displayed on the LCD.

SETTING THE “EMPTY GROUNDS CONTAINER” MESSAGE

This feature enables a message to appear as a reminder that the grounds container must

be emptied. It can be programmed to appear anywhere between 25 cups to 250 cups

after it has been reset, or it can be canceled altogether.

1. To set the frequency of the grounds container message, press the " button on the hidden menu scroll buttons until the following message appears,

a) Press the "

START" button to enter the “SET-UP” mode.

b) Using the hidden setting adjustment buttons, increase or decrease the

number of cups. The cup count will increase in increments of 25.

c) To save, press either one of the two hidden menu scroll buttons once the

required number of cups is displayed on the LCD.

FREE VEND KEY PRESS <START>

SET GROUNDS CONT.

PRESS <START>

Page 24 of 60 July 6, 2001 Suprema 2001 - Operation & Service

SUPREMA 2001 - OPERATION & SERVICE MANUAL

SETTING NUMBER OF CHOCOLATE PUMP CYCLES

If the number of “

CAFE MOCHA

pump cycles has been changed for a particular cup size, it is necessary to enter the “ to adjust the product and water levels for that cup size.

Note:

SET-UP

”

” mode

SETTING THE DOUBLE-CUP

Once a cup size is programmed to brew a doublecup, it will no longer brew a single cup.

The double-cup feature is not available for hot chocolate. For hot chocolate, increase the number of chocolate pump cycles.

Note:

This feature will allow you to program the number of chocolate pump cycles for any

cup size. The unit is preset to the following from the factory:

CUP SIZE HOT CHOCOLATE CAFE MOCHA

Small - 6 oz.

Medium - 8 oz.

Large - 10 oz.

2 cycles 1 cycle

3 cycles 2 cycles

1. To set the number of chocolate pump cycles for each cup, press the " button on the hidden menu scroll buttons until the following message appears,

CHOCO PUMP

PRESS <START>

a) Press the "

START" button to enter the set mode.

b) Select the cup size and product to be programmed on the front selection

panel.

c) Using the hidden setting adjustment buttons, increase or decrease the

number of pump cycles. Maximum is 8 for hot chocolate and 3 for café

mocha.

d) To set, press either one of the two hidden menu scroll buttons.

Any one of the three cup sizes can be programmed to dispense a double-cup (two

consecutive cups) of coffee or cafe mocha using this feature. For example, if you would

like to brew a 20-oz. cup of coffee, it is possible to set a 10-oz. large cup to brew a

double-cup.

1. To program a cup to be a double-cup, press the "UP" button on the hidden menu scroll buttons until the following message appears,

DOUBLE-CUP

PRESS <START>

a) Press the "

START" button to enter the set mode.

b) On the front selection panel, press the cup size that needs to be

programmed to become a double-cup. The LED that corresponds to that

cup size will illuminate as an indication that it has been programmed as a

double-cup.

c) To program back to single cup, repeat the above procedure. Pressing the

cup size will switch the LED off, which indicates the double-cup feature

is disabled for that cup size.

Please note that if the carafe feature is enabled, it overrides the double-cup feature if the double-cup is set for the large cup (this does not apply is double-cup is set on the small or medium cup).

Suprema 2001 - Operation & Service July 6, 2001 Page 25 of 60

SUPREMA 2001 - OPERATION & SERVICE MANUAL

This feature only functions on equipment using an electronic temperature probe.

Note:

SETTING THE TEMPERATURE

1. To set the temperature of the water in the tank, scroll the menu that reads,

a) Press the “

indicate the currently programmed temperature setting.

START

SET TEMPERATURE

PRESS <START>

” button. The bottom row of the display will now

Tip:

To toggle between Fahrenheit and Celsius, press the

LARGE CUP

“ while in the "

TEMPERATURE

menu.

” button

SET

b) Using the hidden setting adjustment buttons, increase or decrease the

temperature for the water tank.

c) When programmed, this will be the maximum temperature to which the

water will heat. Once the water has reached this temperature, the heater

will switch off.

SETTING THE "

a) Press the “

MESSAGES on/off” menu.

“

b) Press “

WARMING UP

START

START” to enter this menu, and scroll to the “TEMP IS TOO LOW”

” button to get back to the main menu, and scroll to the

message by pressing the “

c) This message can be set to “

the message is set to “

" WARNING MESSAGE

” button.

START

ON –ACTIVE

ON-ACTIVE

”, the “

”, “

WARMING UP

ON-PASSIVE” or “OFF”. If

appear after the temperature in the tank drops about 20° F, and the unit

will no longer function until the temperature gets back to its proper

operating range. Set to “

ON-PASSIVE

”, the message will appear on the

display, but the unit will continue to function normally.

PROGRAMMING A CUSTOM MESSAGE

When entering a custom message, note that the display has two lines of message space with 16 characters on the first line and 15 on the second. Verify that your message fits in the available space.

Two shortcut keys can be used on the selection panel to speed up programming the custom message. If the “ is pressed, the underlined character will be erased. If any one of the cup size buttons is pressed, the upper case letter “A” will appear over the cursor.

Note:

Tip:

COFFEE

” button

This software allows you to program a custom message to appear on the display. When

this function is enabled and the text has been programmed, the message on the display

will then toggle back and forth from the "standby" message to your customized

message. Upper and lower case letters, numbers and an assortment of symbols are

provided as text for setting your custom message.

1. To set a custom message to appear on the display, press the "UP" button on the hidden menu scroll buttons until the following message appears,

CUSTOM MESSAGES

PRESS <START>

a) Press the "START" button to enter the set mode.

b) On the display, you will notice a line underneath the first character. To

change this character, use the hidden setting adjustment buttons to scroll

to the next or previous characters. Keep scrolling until the character you

require is displayed in this location.

c) To proceed to the next character space, press the "

line will move underneath the next character.

d) Repeat these procedures until your custom message is complete.

e) To save, press either one of the two hidden menu scroll buttons.

Please note that the “CUSTOM MESSAGE” feature must be enabled in the “MESSAGES

” menu for it to function.

OFF

” message will

START" button and the

Page 26 of 60 July 6, 2001 Suprema 2001 - Operation & Service

SUPREMA 2001 - OPERATION & SERVICE MANUAL

SETTING LANGUAGE

If “

FRENCH

selected, the messages on the display will continuously toggle from English to French approximately every three seconds.

Note:

ENGLISH +

” is

SETTING THE WATER LEVEL PROBE

WARNING:

The messages that appear on the LCD can be displayed in either English or French.

Please note that the coffee maker will be shipped from the factory with the messages

set to English.

1. To set the language, press the "UP" button on the hidden menu scroll buttons and scroll until the following message appears,

SET LANGUAGE

PRESS <START>

a) Press the "

START

" button to enter the set mode.

b) Using the hidden setting adjustment buttons, select “

FRENCH”, or “ENGLISH + FRENCH”.

“

c) To save, press either one of the two hidden menu scroll buttons.

When scrolling through the "

SET-UP

" mode, you will notice a setting in the menu that

reads,

SET WATER LEVEL

PRESS <START>

1. Press "

START

" to access this menu.

a) Using the hidden adjustment buttons, change the setting from

MECHANICAL SWITCH" to "ELECTRONIC PROBE".

b) Exit the “SET

Do not access this menu if the machine is not equipped with the electronic

water level probes.

UP” mode.

ENGLISH

”, or

Suprema 2001 - Operation & Service July 6, 2001 Page 27 of 60

Note:

SUPREMA 2001 - OPERATION & SERVICE MANUAL

SETTING THE POST-MIX

The post-mix feature allows the unit to brew a larger cup size than the capacity of the

brewer permits. If a 12-oz cup is required, for example, the brewer can easily dispense

9 oz, but this will not be enough to fill this larger cup. With this feature enabled and

properly set, the unit will brew 9 oz from the brewer as it normally does, and the

remaining 2-3 oz of liquid required to fill this cup will be dispensed by the hot water

valve. Both the brewed coffee and hot water will be mixed together as they are

dispensed into the cup, filling the larger cup in one single cycle.

1. To enable and set the post-mix feature, it will be necessary to scroll between two of the menus in the set-up mode, and make several adjustments to each.

a) Set the coffee water timing (in the “

brewer dispenses a large cup of coffee.

b) Once done, remember the coffee water timing value because it will be

needed to program the post-mix. For example, the coffee water timing for

a large cup on this unit is 3.5 seconds to get 250 ml (8.5 oz.).

c) Scroll to the “

WATER MAX. BREWER” menu, and press “START”.

d) Using the example above, we know that the maximum coffee water

timing on this unit is 3.5 seconds. This value has to now be entered as the

maximum in this menu.

This setting will now limit the water being dispensed into the brewer

(from the coffee valve) to a maximum of 3.5 seconds.

e) It will now be necessary to return to the “

example above, the large cup coffee water timing was set to 3.5 seconds,

and the maximum allowable coffee water timing was also set to 3.5

seconds.

f) At this point, any increase to the large cup water timing will go above the

maximum allowable coffee water timing that was set above, and that

extra water will be dispensed by the hot water valve. For example, if the

large cup coffee water timing is now raised to 4.5 seconds, 3.5 seconds

of that will be dispensed by the coffee valve, and the extra 1.0 second

will get dispensed by the hot water valve.

When a cup is now brewed, the brewer cycle will appear to function normally until the

end of the cycle. At that point, coffee from the brewer and hot water from the hot water

valve will be dispensed into the cup at the same time. The hot water will mix with the

coffee, resulting in a larger cup of coffee than the brewer alone is capable of making.

SET WATER” menu) so that the

SET WATER” menu. Using the

Page 28 of 60 July 6, 2001 Suprema 2001 - Operation & Service

SUPREMA 2001 - OPERATION & SERVICE MANUAL

LOCKING THE COUNTERS

This feature will allow you to lock the counters, preventing the caretaker from resetting

them. With this lock enabled, it will not be possible to reset any of the counters when

in the "

this menu to unlock them first. This obviously requires the "

COUNTER" mode. If the counters need to be reset, it will be necessary to go to

SET-UP

limiting the number of people that can go into the programming to unlock the counters.

Once they are unlocked, they can be reset using the normal counter resetting

procedures outlined in this manual. Please note that this feature is disabled when the

equipment is shipped from the factory.

1. To lock all the counters, press the "UP" button on the hidden menu scroll buttons and scroll until the following message appears,

LOCK COUNTERS

PRESS <START>

a) Press the "

START

" button to enter the set mode.

" mode access code,

This feature is intended mainly for the Canadian market and prevents people from using the Suprema as a ‘change maker’ (usually done by inserting a $1 or $2 coin, then pressing the coin return button to get change in quarters).

Note:

b) Using the hidden setting adjustment buttons, select “

counters, or “

OFF” to unlock them.

c) To save, press either one of the two hidden menu scroll buttons once the

desired function is displayed on the LCD.

SETTING THE FORCE VEND FEATURE

There are three different settings that can be programmed for this particular feature.

This feature can be set in the "

1. To set the “

FORCE VEND

SET-UP" mode.

” feature, press the "UP" button on the hidden

menu scroll buttons and scroll until the following message appears,

FORCE VEND

PRESS <START>

a) Press the "

START" button to enter the set mode.

b) Using the hidden setting adjustment buttons, select one of the following

settings.

• “

ON – NORMAL

” - the coin return feature on the Coinco is

completely disabled, regardless of what coins are inserted.

• “

ON – SMART

” - the coin return feature is disabled only when a $1

or $2 coin is inserted.

• “

” - the force vend feature is disabled and the unit will

OFF

function normally.

c) To save, press either one of the two hidden menu scroll buttons once the

desired function is displayed on the LCD.

” to lock the

Suprema 2001 - Operation & Service July 6, 2001 Page 29 of 60

SUPREMA 2001 - OPERATION & SERVICE MANUAL

OPERATION INFORMATION

RESETTING HOPPER AND CHOCOLATE REFILL MESSAGES

1. To reset the "

REFILL HOPPER

a) Press the red "OPEN BREWER" button on the inside door panel. The

brewer will cycle and stop with the brew chamber in the raised position.

b) At this point, fill the coffee hoppers and the chocolate syrup container.

c) Press the "COFFEE" button on the front selection panel of the coffee

maker to reset the coffee message counter.

d) Press the "

DECAF

maker to reset the decaf message counter.

" button on the front selection panel of the coffee

e) Press the "

coffee maker to reset the chocolate message counter.

HOT CHOCOLATE

f) Press the red "

home position.

OPEN BREWER

If the counters have been properly reset when the hoppers and chocolate container were

filled, it will be possible to get a fairly accurate reading on their level status. To check

their levels, simply press the “

The display will now read,

LH = large hopper SH = small hopper choco = chocolate container

The status readings that will appear on the display (depending on product usage and if

the counters had been properly reset at last filling) are as follows:

Tip:

VEND TOTAL

The “ counter will be displayed immediately after the product status message is displayed.

”

COFFEE”, “50/50”, and “DECAF” buttons simultaneously.

" or "

REFILL CHOCOLATE

" button on the front selection panel of the

" button to cycle the brewer back to the

LH - FULL SH - FULL

Choco - FULL 196°F

FULL

3/4

HALF

1/4

EMPTY

" messages,

Page 30 of 60 July 6, 2001 Suprema 2001 - Operation & Service

Note:

SUPREMA 2001 - OPERATION & SERVICE MANUAL

PRIMING THE CHOCOLATE PUMP

When a hot chocolate equipped Suprema coffee maker is being initially set-up, or when

the chocolate container in the unit gets replaced, air pockets will get trapped inside the

SYSTEM STATUS INDICATORS

pump. These air pockets should be flushed out before the unit is put in service,

otherwise the amount of syrup being dispensed will be inconsistent on the first few of

cups. It will be necessary to prime the chocolate through the pump by following these

steps.

1. To prime the chocolate pump:

a) Press the red "

brewer will cycle and stop with the brew chamber in the raised position.

OPEN BREWER

" button on the inside door panel. The

b) Press the "HOT CHOCOLATE" button on the front selection panel, and

keep it pressed for approximately five seconds.

c) At this point, the chocolate pump will cycle four times automatically. No

water will be dispensed until the four cycles have been completed. After

the cycles are completed, the chocolate valve will open for about two

seconds to rinse the whipper bowl and chocolate hose.

A feature has been included on this software version that will indicate the system's

status. There are indicator symbols on the bottom right corner of the LCD that will

always appear. The symbols are outlined below.

SYMBOLS MEANING OF SYMBOLS

— |

If any one of these symbols is permanently fixed on the bottom right of the display, and

does not toggle to the other symbol, the microprocessor is "frozen". To reset the

microprocessor, switch the power to the coffee maker off for about ten seconds, and

then switch the power on again.

If this does not solve the problem, please contact a technical representative in the VKI

Technical Services Department who may be able to assist.

When these two symbols toggle from one to the other -

microprocessor is OK and heater is off (tem perature of water

is at proper level)

When these two symbols toggle from one to the other -

microprocessor is OK and heater is on (temper ature of water

is not yet at proper level)

Suprema 2001 - Operation & Service July 6, 2001 Page 31 of 60

SUPREMA 2001 - OPERATION & SERVICE MANUAL

GENERAL INFORMATION

There are several features with this version of software that you should be aware of,

and these features are outlined below.

If an overflow occurs during a hot chocolate cycle, the machine will stop

immediately (anywhere in mid cycle). If an overflow occurs during a

coffee vend, the cycle will be completed (without any pauses), and then

the unit will stop.

A rear overflow will shut everything off, including the heater element. A

front overflow will shut off all motors and valves, but will leave the

heater element active until the water level drops below the level probes.

Power to the element will then be switched off.

The "TANK IS FILLING

powered up (if tank is not full). The "

" message appears immediately when the unit is

CHECK WATER SOURCE

" message

appears if the tank has not been completely filled after five minutes.

There are two fuses in the fuse box. The 5-amp fuse protects electronics,

motors and valves. The 15-amp fuse protects the heater circuit.

There is only one limit switch for the brewer motor. This switch controls

both the pause and the home position. If the brewer does not read the

home position, it will run a dry cycle (no water or product) and stop once

it reads the home position. If the home position is not found within 24

seconds, the brewer motor will stop and an error message will appear.

If the chocolate pump falls out of the home position, it will automatically

cycle until it reads the home position, and then it will stop. If the home

position is not found within 8 seconds, the pump will stop and an error

message will appear on the display.

If any blue component harness is not connected to the rear board, a

message will appear advising you of the problem. The system will be

disabled until the harness is re-connected (with the main power off).

The water tank does not have a mechanical level float and switch. It uses

three water level probes – two to activate the inlet valve and a safety

probe in case the first two get covered in lime/calcium (which causes the

level in the tank to increase too high).

After a chocolate pump cycle is complete, the valve will open for 0.2

Updates to this information will be issued as soon as any changes are made and implemented into the programming.

Note:

seconds to rinse the chocolate components.

When a mixed beverage is selected (café mocha or mixed powder

beverage), it is mixed with regular strength coffee only. It cannot be

mixed with decaf, and the strength cannot be changed.

As a safety feature, if the "START" button gets jammed (while pressed)

an error message appears - the unit will not continuously brew cups.

Page 32 of 60 July 6, 2001 Suprema 2001 - Operation & Service

SUPREMA 2001 - OPERATION & SERVICE MANUAL

RINSE CYCLES

This version of software is equipped with a rinse cycle for both the brewer and the

chocolate components. This automated feature allows for simple periodic cleaning of

these components. To access the rinse cycles, press the "

control panel inside the door and the following message will appear on the display,

RINSE CYCLE

CHOCO. OR COFFEE

Tip:

To keep the equipment clean and running efficiently, t hese rinse cycles should be performed every time the customer is visited.

At this point, the words "

CHOCO.” and "COFFEE" will flash, alternating from one to the

other. This is to advise you that it will be necessary to select the type of rinse that is

required. If the chocolate components need rinsing, press the "

button on the front selection panel. If it is the brewer that requires cleaning, then press

COFFEE" button on the front selection panel.

the "

CHOCOLATE RINSE CYCLE

1. Activate the chocolate rinse cycle by pressing the " on the control panel inside the front door.

a) It will now be necessary to select the type of rinse cycle required. For a

chocolate rinse, press the "

HOT CHOCOLATE" button on the front

selection panel to begin the cycle.

b) The chocolate valve will now open and dispense water from the tank for

about five seconds, and the whipper will activate. The hot water will

flow through the whipper motor and the chocolate door tube rinsing each

in the process.

If a rinse cycle is performed for the chocolate components, water will be dispensed through the chocolate door tube. Make certain that the cup stand is in place to catch the liquid being dispensed.

Note:

c) The unit will now automatically exit the rinse cycle and go into the

"standby" mode.

d) If you require a more thorough rinse, repeat the above procedure as often

as necessary.

RINSE CYCLE

" button on the

HOT CHOCOLATE

RINSE CYCLE

" button

Suprema 2001 - Operation & Service July 6, 2001 Page 33 of 60

SUPREMA 2001 - OPERATION & SERVICE MANUAL

BREWER RINSE CYCLE

1. Add VKI approved brewer cleaner brewer rinse cycle by pressing the "

to the brew chamber and activate the

RINSE CYCLE

" button on the control

panel inside the front door.

To cancel the rinse cycle if it was pressed accidentally, press any button

(except the “START” button) on the front selection panel. This will exit the rinse cycle and return the unit to the “standby” mode.

a) Select the type of rinse cycle required. For a brewer rinse, press the

COFFEE" button on the front selection panel to begin the cycle.

b) The piston will now move to the top of the cylinder, water will pour in,

and the brewer will pause for about 5 minutes. During this time, the

cleaner will break down all the oils and stains that have accumulated on

the brewer.

To cancel the five-minute pause and proceed to the seven rinse cycles, press

the “START” button. For proper brewer cleaning, it is recommended that the

full cycle be performed.

c) After the 5 minutes have elapsed, the brewer will cycle, dumping the

cleaner into the waste container in the process. The brewer will then

automatically cycle water seven consecutive times to rinse the cleaner

from the brewer. After the rinse cycle is completed, the brewer will stop

and the coffee maker will automatically exit the rinse mode.

To cancel the seven rinse cycles, press the “

brewer cleaning, it is recommended that the full cycle be performed.

d) After the rinse cycle is complete, brew a few cups of coffee to re-

lubricate the brewer.

WARNING:

Make sure the waste container is under the brewer spout to catch the water

coming from the brewer (throughout the complete rinse cycle).

START” button. For proper

Page 34 of 60 July 6, 2001 Suprema 2001 - Operation & Service

SUPREMA 2001 - OPERATION & SERVICE MANUAL

DOWNLOADING SOFTWARE AND TRANFERRING SETTINGS

DOWNLOADING SOFTWARE UPDATES USING THE VKI DATA LINK

For downloading software updates into the Suprema unit, it is necessary to purchase a

VKI Data Link downloader. This device allows you to download software updates, as

well as transfer settings quickly and easily from one coffee maker to another. A DB9

cable and a phone jack harness are required to interface the Data Link to the coffee

maker. Updates to the software will be provided on an eprom from VKI Technologies.

This eprom will then need to be inserted into the Data Link. Please note that only one

eprom is needed in the Data Link to program as many Suprema coffee makers as

needed.

The following procedures are required to download software updates from the Data

Link device to the coffee maker. Following this procedure will not change any settings

that have already been programmed into the software.

1. Switch the power to the coffee maker "

2. Interface the Data Link with the coffee maker.

a) Open the front door.

b) Open the inner door.

c) The RS232 connector (illustrated below) is located above the control

panel on the inside of the front door.

d) Connect one end of the DB9 cable to the RS232 connector on the Data

Link, and connect the other end of the cable to the RS232 connector

inside the coffee maker.

e) Connect one end of the Data Link phone jack harness to the phone jack

connector on the Data Link, and connect the other end of the phone jack

harness to the free phone jack connector on the back of the front board.

3. Press the "50/50" button on the front selection panel of the coffee maker, and switch the power to the coffee maker " "50/50" button pressed throughout the whole procedure, until the display reads "

DATA LINK

").

OFF

" (you must keep the

Suprema 2001 - Operation & Service July 6, 2001 Page 35 of 60

SUPREMA 2001 - OPERATION & SERVICE MANUAL

Although the identical settings will be transferred from a preprogrammed unit to a nonprogrammed unit, some fine-tuning may be required for product and water settings. This is due to slight differences with the tolerances of certain components, such as valves, motors and ingredient dispensers.

Note:

TRANSFERRING SETTINGS FROM ONE SUPREMA TO ANOTHER

Using the VKI Data Link downloader, it is possible to for you to transfer all the

settings from one Suprema coffee maker, to one or several other Suprema coffee

makers. For example, if a customer requests three Suprema coffee makers with the

exact same settings, only one needs to be set up. Once the first unit is programmed, the

settings can be loaded into the Data Link, and then downloaded from the Data Link to

the other two units. This will eliminate the need to repeatedly program multiple units

with the same settings. All the settings in the "

SET-UP

" mode will be transferred, with

the exception of the counters.

To transfer settings from one Suprema coffee maker to another, the procedure outlined

below must be performed. This needs to be done with the power to the coffee machine

ON".

STEP 1 - TRANSFERRING SETTINGS TO THE DATA LINK DEVICE

1. Connect the Data Link phone jack harness to the free connector on the back of the front board.

2. Press the "

SET-UP

a) The following message will appear on the display,

3. Press the bottom scroll button to the right of the "

a) The following message will appear on the display,

" button on the back of the front board.

COPY DATA LINK

TO SET-UP

" button.

START

COPY SET-UP TO

DATA LINK

4. Press the "

START

a) The settings in the Suprema "

Data Link device.

" button on the Suprema front selection panel.

SET-UP

" will now be transferred to the

Suprema 2001 - Operation & Service July 6, 2001 Page 37 of 60

SUPREMA 2001 - OPERATION & SERVICE MANUAL

STEP 2 - TRANSFERRING SETTINGS FROM THE DATA LINK

DEVICE TO A SUPREMA

1. Connect the Data Link phone jack harness to the free connector on the back of the front board.

2. Press the "

SET-UP

a) The following message will appear on the display,

3. Press the “

START

a) A list of options to be transferred will then appear on the display. The

first option is “

“

” the settings. If the “UP” button is pressed, “NO” will appear. Press

ALL START

“

recommend that the “ conflicts in the set-up.

" button on the back of the front board.

COPY DATA LINK

TO SET-UP

” button on the Suprema front selection panel.

COPY ALL – SET-UP” (defaulted to “YES”) will transfer

” to get to the next option, and repeat as necessary. We

” option be used to prevent any possible

ALL

STEP 3 - TRANSFERRING CUSTOM MESSAGES TO A SUPREMA

If multiple Suprema coffee makers require the same custom message to be displayed,

this too can be transferred from one unit to several others. Simply program the custom

message on the first unit, and perform STEP 1 on the previous page (Transferring

Settings to the Data Link Device). Once done, follow the procedure outlined below.

This procedure will transfer ONLY the custom message. Please note, however, that

performing STEP 2 (above) will transfer all settings, including custom messages.

1. Connect the Data Link phone jack harness to the free connector on the

2. Press the "

3. Press the bottom scroll button to the right of the “

4. Press the “

(may not be required)

front board.

SET-UP

" button on the back of the front board.

a) The following message will appear on the display,

COPY DATA LINK

TO SET-UP

START

a) The following message will appear on the display,

COPY CUSTOM MSG.

TO SET-UP

” button on the Suprema front selection panel.

START

a) The custom message in the Data Link device will now be transferred to

the Suprema "

SET-UP".

” button twice.

Page 38 of 60 July 6, 2001 Suprema 2001 - Operation & Service

SUPREMA 2001 - OPERATION & SERVICE MANUAL

INDICATOR MESSAGES

(in alphabetical order)

MESSAGE

BREWER HOME ERR

PRESS <START>

CALL KEY

OPERATOR

CHECK CHOCOLATE HARNESS/SETTINGS

CHECK CHOCO PUMP

CHECK FOR A

JAMMED BUTTON

CHECK WATER

TEMP. HARNESS

COIN CHANGER

NOT INSTALLED

DEFECTIVE COIN

CHANGER SENSOR

EMPTY GROUNDS

CONTAINER

*EMPTY* - REFILL

CHOCOLATE BOTTLE

*EMPTY* - REFILL

LARGE/SMALL HOPPER

POSSIBLE CAUSE CORRECTIVE ACTION

The brewer is not in the home or

starting position.

( Press the "

brewer.

START

" button to cycle the

( The home switch may be defective or

needs to be re-adjusted or cleaned.

( An electrical connection to the brewer

home switch is faulty.

(

The brewer brake may not be working

properly. Adjust the brake or replace the

brewer motor.

The cashbox has accumulated $220 or

more and needs to be emptied.

The chocolate harness is not

connected to the rear board.

(

Empty the cashbox and clear the

CASHBOX TOTAL

" counter.

( Connect the chocolate harness to the

rear board.

( The chocolate products are enabled on a

non-chocolate equipped unit. Disable hot

chocolate and/or cafe mocha.

Chocolate pump cannot find the home

position.

START

“

” button or “

HOT WATER

” button is

stuck pressed down.

( The chocolate harness is not connected

properly to the pump or board.

( Fascia may be binding against the side

of the “

START

” button or “

HOT WATER

”

button. Re-align fascia or trim fascia

around the button(s).

( “

START

” button or “

HOT WATER

” button

may have collapsed. Replace front

board.

The temperature probe harness is not

connected to the rear board.

The system is set to "

COIN

" mode, but a

coin changer is not installed.

(

Connect the temperature probe harness

to the rear board

( Install a coin changer. (

Switch to "

FREE

" mode.

A sensor in the coin changer is

( Replace the coin changer.

defective.

The waste container is full and needs to

be emptied.

( Empty the grounds container and reset

the message by pressing the red "

BREWER

" button (the button must then be

OPEN

pressed a second time to complete the

cycle).

Chocolate container needs to be filled. ( If the chocolate container is already full,

the caretaker may have forgotten to

reset the message.

Coffee hoppers need to be filled. ( If the coffee hoppers are already full, the

caretaker may have forgotten to reset

the message(s)

Suprema 2001 - Operation & Service July 6, 2001 Page 39 of 60

SUPREMA 2001 - OPERATION & SERVICE MANUAL

MESSAGE POSSIBLE CAUSE CORRECTIVE ACTION

ENTER SET-UP

SET TEMPERATURE

INCOMPATIBLE

SOFTWARE LEVEL

PLEASE CALL FOR ROUTINE SERVICE

PLEASE CHECK

BREWER HARNESS

PLEASE CHECK

OVERFLOW HARNESS

PLEASE CHECK

TANK HARNESS

PLEASE CHECK

WATER SOURCE

PRESS PRODUCT

TO RESET MESSAGE

PROBES

CALL FOR SERVICE

SELECTION

NOT AVAILABLE

The rear board is set for a mechanical

thermostat, but the machine is

( Go to the “

SET TEMPERATURE

set the electronic temperature probe.

” menu and

equipped with an electronic

temperature probe.

The software version (EPROM) in the

Data Link downloader in not compatible

with this equipment and will be

downloaded.

( Replace the software version (EPROM)

with one that is compatible with the

Suprema model. The words “

SUPREMA

”

will be printed on the EPROM decal.

This message is a reminder that regular

maintenance may be due and will not

stop the operation of the coffee maker.

( The coffee maker is due for routine

maintenance.

( To reset the message, enter the "

SET-UP

and reset the service counter.

The brewer harness is not connected to

the rear board.

Overflow harness is not connected to

the rear board.

The water tank harness is not

connected to the rear board.

Indicates a problem with the main water

supply not getting to the water tank.

( Connect the brewer harness to the rear

board.

(

Connect the overflow harness to the rear

board.

( Connect the water tank harness to the

rear board.

( At this point, the water tank is not full

and this message has to be reset. To

reset it, switch the power off and on.

( If the problem persists, check all

components on the water line (water

filter, tubing, fittings, etc.).

( Check inlet valve to make certain it is

functioning properly.

( In the case of a temporary disruption

with the water supply, the coffee maker

will reset itself after every hour.

The "

pressed.

OPEN BREWER

" button has been

( Pressed the "

OPEN BREWER

more to close the brewer and exit.

" button once

( At this point, pressing the appropriate

buttons on the front selection panel will

reset the product counters.

The main level probes are covered with

lime/calcium.

( The water tank may require deliming. ( The main level probes need to be

cleaned/delimed.

Product selected may be disabled.

( Check the "

ENABLE SWITCHES

" menu to

see if product has been canceled.

( Check the price of the selection to make

certain it has not been disabled (set

below zero).

Page 40 of 60 July 6, 2001 Suprema 2001 - Operation & Service

SUPREMA 2001 - OPERATION & SERVICE MANUAL

MESSAGE POSSIBLE CAUSE CORRECTIVE ACTION

SELECT – THEN

PRESS <START>

TANK IS FILLING

PLEASE WAIT

TANK OVERFLOW!

OPEN AND DRY CATCH

WATER OVERFLOW

EMPTY & DRY CATCH

Coffee maker is in "standby" mode.

Indicates that the water tank has not yet

been filled with water.

The rear overflow catch may be full of

water.

The front overflow catch may be full of

water or coffee.

(

None required.

( Please wait a few minutes for the tank to

fill. If it takes too long, a "

WATER SOURCE

( Clean and dry the tank overflow catch. ( Verify the water level probes. They may

be covered with lime or scale. Clean the

probes or delime the water tank

components.

(

Inlet valve may be leaking, constantly

allowing water to enter the tank. Replace

the inlet valve.

(

Water in the tank may be boiling. Turn

temperature down to 185-195 °F.

( If message cannot be cleared, rear

board may be wet. Replace the board

and let the wet one dry overnight.

(

Clean and dry the front overflow catch.

( The cup stand may be full of liquid.

Empty and clean cup stand and catch.

( The hot water valve may be leaking.

Repair or replace hot water valve.

(

If the message cannot be cleared, the

rear board may be wet. Replace the

board and let the wet one dry overnight.

" message will appear.

PLEASE CHECK

Suprema 2001 - Operation & Service July 6, 2001 Page 41 of 60

SUPREMA 2001 - OPERATION & SERVICE MANUAL

REPLACING MAJOR COMPONENTS

REMOVING THE BREWER

1. Press the red "

a) The brewer motor will cycle and stop with the chamber in the open

position.

2. Release the brewer lock pin.

a) Lower the lock pin by pulling it down all the way.

b) Turn the pin to the left until it is directly below

the flange, and release.

3. Remove the brewer from the brewer bracket.

a) Gently grasp the brewer with one hand on the top,

and the other hand on the bottom.

b) Pull the brewer towards you until it is free from

the bracket.

INSTALLING THE BREWER

1. Press the red "

2. Place the brewer onto the brewer bracket.

3. Engage the lock pin.

a) The brewer motor will cycle and stop in a position where it will accept the

brewer with the chamber open.

a) Make sure that the brew chamber is open.

b) Gently grasp the brewer, with one hand on the top, and the other hand on

the bottom.

c) Align the top edge of the brewer with the locating flanges on the brewer

bracket. One flange is at the left side of the bracket and the other is at the

back of the bracket.

d) Push the brewer into place to engage the brewer drive pin with the slot in

the motor coupling. If it does not align, move the brewer crank arm

slightly until you feel the brewer engaging with the motor coupling.

a) Release the lock pin from under the front flange and engage it with the

hole located on the front left side of the brewer. The brewer should now

be firmly in place.

OPEN BREWER

" button.

Brewer lock pin

" button.

Page 42 of 60 July 6, 2001 Suprema 2001 - Operation & Service

SUPREMA 2001 - OPERATION & SERVICE MANUAL

REMOVING THE BREWER MOTOR

1. Remove the brewer.

2. Remove the brewer bracket.

3. Remove the two lower screws attaching the motor to the bracket.

4. Loosen the two upper screws.

5. Lift the motor and switch assembly up and clear of the key-hole slots.

6. Remove the switch assembly.

INSTALLING THE BREWER MOTOR

1. Install the brewer motor onto the brewer bracket.

2. Re-connect the wires to the brewer motor.

3. Re-install the brewer bracket assembly.

4. Replace the brewer.

a) Loosen, but do not remove, the two top screws from the left side of the

brewer bracket.

b) Remove the center screw from the left side of the brewer bracket (this

screw may not be used on certain types of brewer brackets).

c) Lift the bracket clear of the mounting "joggle" and pull forward.

d) Disconnect the brewer harness from the rear board.

a) These screws are located below the drive coupling.

a) Remove the three screws that secure the bracket to the motor.

b) Disconnect the wires from the brewer motor.

a) Align the two upper screws on the motor with the key-hole slots.

b) Install the two lower screws.

c) Ti ghten all four screws.

a) Wires #8 and #9.

Suprema 2001 - Operation & Service July 6, 2001 Page 43 of 60

SUPREMA 2001 - OPERATION & SERVICE MANUAL

REMOVING THE INLET VALVE

1. Switch the coffee maker "OFF".

2. Shut off the water supply.

3. Drain the water tank completely.

4. Remove the fitting from the inlet valve at the back of the machine.

5. Disconnect the two wires that go to the inlet valve.

6. Disconnect the inlet hose from the hot water tank.

a) Remove the clamp securing the hose to the inlet fitting at the bottom of

the water tank.

b) Pull firmly on the hose to remove it.

7. Remove the screws that secure the inlet valve to the back of the machine.

INSTALLING THE INLET VALVE

1. Make sure the coffee maker is switched "OFF".

2. Position the valve in place and secure it with the two screws.

3. Replace the two wires onto the inlet valve.

a) Wires #6-1 and #7-1.

4. Secure the hose (using a hose clamp) to the inlet at the bottom of the water tank.

5. Connect a fitting to the inlet valve at the back of the machine.

6. Turn on the water supply.

7. Switch the coffee maker "ON".

8. Inspect for any leaks.

Page 44 of 60 July 6, 2001 Suprema 2001 - Operation & Service

SUPREMA 2001 - OPERATION & SERVICE MANUAL

REMOVING THE OUTLET VALVES

1. Turn off the water supply to the machine.

2. Switch off the power to the machine.

3. Drain the water tank to a level below the valves.

a) Remove the top clip from the drain plug, then push it up to open.

CAUTION:

INSTALLING THE OUTLET VALVES

4. Remove the valve cover.

a) Remove the screws that secure it in place.

5. Disconnect the wires from the valve you wish to remove.

a) Coffee valve wires are numbered #3 and #1-8. Hot water valve wires are

numbered #2 and #1-7. Chocolate valve wires are numbered #4 and #1-6.

The green ground wires also need to be disconnected.

6. Pull the valve(s) out towards you.

Water com ing out of the water tank m ay be extremely hot. Use caut ion

when removing the outlet valves.

1. Immerse the valve seal support in warm water and insert it into the tank outlet tube.

2. Insert the valve into the appropriate outlet of the hot water tank.

a) The top outlet is for chocolate, the center is for hot water and the lower is

for coffee water.

3. Re-connect the valve wires.

a) Coffee valve wires are numbered #3 and #1-8. Hot water valve wires are

numbered #2 and #1-7. Chocolate valve wires are numbered #4 and #1-6.

The green ground wires also need to be reconnected.

4. Attach the hoses.

a) The brown hose goes onto the coffee valve, the hose to the whipper goes

onto the chocolate valve, and the other hose goes to the hot water valve.

5. Position the coffee hose (brown) into the brewer funnel.

6. Turn on the water supply to the machine, and switch the power on.

7. Check for leaks.

8. Allow the water tank to fill and test all valves.

9. Replace the valve cover.

Suprema 2001 - Operation & Service July 6, 2001 Page 45 of 60

SUPREMA 2001 - OPERATION & SERVICE MANUAL

REMOVING THE WATER TANK ASSEMBLY

1. Switch the coffee maker "OFF".

CAUTION:

2. Drain the water tank.

a) Place a heat-resistant and leak-proof container beneath the water tank.

b) Remove the top clip on the drain plug and push the drain plug upwards.

The bottom clip will act as a stopper.

Water com ing out of the water tank m ay be extremely hot. Use caut ion

when removing the outlet valves.

3. Remove the brewer.

4. Disconnect the inlet hose.

a) Remove the hose clamp securing the inlet hose to the inlet fitting.

5. Remove the valve cover on the water tank.

6. Remove the hose from the hot water valve.

7. Remove the hose fitting from the whipper motor (if installed).

8. Disconnect the water tank harness from the rear board.

9. Disconnect the temperature probe harness from the rear board.

10. Disconnect the wires identified in the table below.

WIRE CONNECTED TO:

#1-2

on General Harness

#8-1

on General Harness

#11-1 #6 #1-2 #11 #13-1

on Tank Harness

on Fuse Box Harness

(ground wire)

For more information about wiring, consult the wiring section of this manual.

Whipper Motor

Wire #3-2 on Fuse Box Harness

Inlet Valve

Stud #3 on Heater Relay

Ground Stud on Rear Board Cover

11. Carefully slide the water tank forward and out of the machine.

Page 46 of 60 July 6, 2001 Suprema 2001 - Operation & Service

SUPREMA 2001 - OPERATION & SERVICE MANUAL

INSTALLING THE WATER TANK

1. Align the tank assembly on its mounting rail, and slide it into the cabinet.

2. Connect the water tank harness to the rear board.

3. Connect the temperature probe harness to the rear board.

4. Connect the wires identified in the table below.

WIRE CONNECTED TO:

#1-2

on General Harness

#8-1

on General Harness

#11-1 #6 #1-2 #11 #13-1

on Tank Harness

on Fuse Box Harness

(ground wire)

For more information about wiring, consult the wiring section of this manual.

5. Connect the inlet valve hose to the bottom of the tank using a hose clamp.

6. Connect the hot water hose to the hot water valve.

Whipper Motor

Wire #3-2 on Fuse Box Harness

Inlet Valve

Stud #3 on Heater Relay

Ground Stud on Rear Board Cover

7. Connect the chocolate hose fitting to the whipper assembly.

8. Install the valve cover.

REMOVING THE WATER TANK LID ASSEMBLY

INSTALLING THE WATER TANK LID ASSEMBLY

1. Remove the water tank from the coffee maker.

a) Refer to the "Removing The Water Tank Assembly" in this manual.

2. Disconnect wires #9 and the wire from the thermal cut-off switch going to the heater element.

3. Disconnect the 3-position wiring receptacle from the water level switch.

4. Disconnect wire #14 going to thermal cut-off switch.

5. Remove the lid assembly.

a) Press the lock latch on the lid to free it.

b) Lift the assembly up and out of the water tank.

1. Lower the lid assembly into the water tank.

a) Slide the back of the lid into the tank first, and push the front down until

the latch engages.

2. Connect wires #9 and the wire from the thermal cut-off switch to the heater element.

3. Connect the 3-position wiring receptacle to the water level switch.

4. Connect wire #14 to thermal cut-off switch.

5. Re-install the water tank.

a) Refer to the "Installing the Water Tank" instructions in this manual.

Suprema 2001 - Operation & Service July 6, 2001 Page 47 of 60

SUPREMA 2001 - OPERATION & SERVICE MANUAL

REMOVING THE HEATER ELEMENT

1. Remove the water tank.

a) Refer to the "Removing the Water Tank" instructions in this manual.

2. Remove the lid assembly.

a) Refer to the "Removing the Water Tank Lid" instructions in this manual.

WARNING:

To avoid severe burns, make absolutely certain that t he heat er element is

not hot before proceeding!

3. Remove the two 11/16" brass nuts securing the heater element to the lid.

4. Remove the heater element.

5. Detach the thermal cut-off probe from the heater element.

a) Remove plate/clamp securing the thermal cut-off probe to the element.

INSTALLING THE HEATER ELEMENT

1. Position the heater element into the tank lid.

a) The "curve" at the bottom of the heater element should point towards the

rear of the tank.

2. Secure the element to the tank lid with the two 11/16" brass nuts.

3. Replace thermal shut-off plate/clamp and probe.

4. Replace the lid assembly.

a) Refer to the "Installing the Water Tank Lid" instructions in this manual.

5. Replace the water tank.

a) Refer to the "Installing the Water Tank" instructions in this manual.

Page 48 of 60 July 6, 2001 Suprema 2001 - Operation & Service

SUPREMA 2001 - OPERATION & SERVICE MANUAL

The center tube at the bottom of the tank is for the water inlet hose fitting, and the rear tube is not

used

Note:

REMOVING THE DRAIN VALVE

To remove the drain valve on a plastic water tank, it will be necessary to drain and

completely remove the tank from the coffee maker. The drain plug can only be

removed from the interior of the water tank.

1. Remove the water tank.

a) Refer to the "Removing the Water Tank" instructions in this manual.

WARNING:

To avoid severe burns, make absolutely certain that t he heat er element is

not hot before proceeding!

2. Remove the drain valve.

a) Remove the upper and lower clips on the drain plug.

b) Push drain plug upwards until it goes through the bottom of the tank (to

the inside).

c) Remove the tank lid.

d) Reach inside the tank and remove drain plug.

INSTALLING THE DRAIN VALVE

1. Install the drain valve.

a) Remove tank lid.

b) Add new o-rings to the drain valve.

c) From the top of the tank, push the drain valve through the bottom (front

tube).

d) Install the clips. The smaller clip goes on the top slot, and the larger goes

on the bottom slot of the drain valve.

Suprema 2001 - Operation & Service July 6, 2001 Page 49 of 60

SUPREMA 2001 - OPERATION & SERVICE MANUAL

REMOVING THE INGREDIENT DISPENSER

1. Switch off the power to the machine.

2. Remove the brewer.

3. Slide the water tank outward. The water tank wrap supports the right side of the ingredient dispenser base

4. Release the ingredient dispenser bracket support on the left wall of the cabinet.

a) Remove the screw securing the bracket to the left wall of the cabinet.

b) Rotate the support backwards until it is horizontal. The ingredient

dispenser will now drop.

5. Raise the ingredient dispenser lid on top of the coffee maker.

6. Remove the ingredient dispenser.

INSTALLING THE INGREDIENT DISPENSER

1. Position the drive pins of the motor so they are all vertical.

2. Position the drive couplings of the ingredient dispenser so that they are vertical.

3. Place the ingredient dispenser on the ingredient dispenser bracket.

a) Make sure the ingredient lid is up and the ingredient dispenser couplings

and motor drive pins mate.

4. Slide the water tank forward. The water tank wrap supports the right side of the ingredient dispenser base.

5. Secure the bracket support on the left wall of the cabinet.

a) Rotate the bracket support on the left wall of the cabinet forward so that it

lifts the ingredient dispenser base, and secure with a screw.

6. Replace the brewer.

7. Switch the coffee maker "ON".

8. Close the ingredient dispenser lid.

Page 50 of 60 July 6, 2001 Suprema 2001 - Operation & Service

SUPREMA 2001 - OPERATION & SERVICE MANUAL

REMOVING AN INGREDIENT DISPENSER MOTOR

1. Remove the ingredient dispenser.

a) Refer to the "Removing Ingredient Dispenser

2. Remove the brewer bracket.

3. Disconnect the wires to the ingredient motors.

4. Remove the ingredient dispenser bracket.

a) Pull up on the ingredient dispenser bracket to free it from the joggle on

the back wall of the cabinet.

b) Pull the dispenser bracket towards the front of the cabinet and remove.

5. Remove the two screws that secure the motor to the bracket (located above the drive pin).

6. Slide the motor down and out of the bracket.

INSTALLING AN INGREDIENT DISPENSER MOTOR

1. Slide the motor into the back of the bracket from underneath.

2. Replace the two upper screws.

3. Connect the appropriate wires to the motors.

a) Wires #3 and #12-2 are for the large section of the ingredient dispenser

(coffee). Wires #4 and #12-1 are for the small section (decaf).

" instructions in this manual.

4. Install the ingredient dispenser bracket.

5. Install the ingredient dispenser.

a) Refer to the "Installing Ingredient Dispenser

" instructions in this manual.

6. Install the brewer bracket.

7. Install the brewer.

REMOVING THE SUPREMA FRONT BOARD

1. Open the inner door.

2. Disconnect any harnesses connected to the front board.

3. Remove the front board assembly.

a) Remove the two screws securing it in position (located at the top corners

of the board assembly on the inside of the front door).

4. From the outside of the door, lift and remove the front board.

INSTALLING THE SUPREMA FRONT BOARD

1. Place the front board assembly (bottom first) onto the outside of the front door.

2. Secure the front board assembly in place.

a) Install the two screws to secure it into position (located at the top corners

of the board assembly on the inside of the front door).

3. Connect the phone type cables and free vend key switch harness (if used) to the front board.

4. Close and lock the inner door.

Suprema 2001 - Operation & Service July 6, 2001 Page 51 of 60

SUPREMA 2001 - OPERATION & SERVICE MANUAL

REMOVING THE REAR CIRCUIT BOARD

1. Switch the coffee maker "OFF".

2. Open the outer door.

3. Remove the waste container.

4. Remove the brewer.

5. Remove the brewer bracket.

a) Loosen, but do not remove, the two screws on the left side of the brewer

bracket.

b) Remove the center screw (on the left side in the middle) from the brewer

bracket.

c) Lift the brewer bracket until it clears the mounting "joggle" and carefully

pull it forward.

d) Unplug the brewer wiring harness from the rear board.

e) Set the bracket aside.

The settings and counters are stored in the rear circuit board. If the board is replaced, the information will be lost.

Note:

6. Slide the water tank forward, approximately 3 inches (8 cm).

7. Disconnect all the wiring harnesses from the rear board.

8. Remove the screw that secures the rear board to the back wall of the coffee maker (located on the right side of the rear board cover).

9. Remove the rear board.

a) Grasp the board and lift it up to free it from the joggle.

INSTALLING THE REAR BOARD

1. Place the rear board onto the joggle on the rear wall of the machine.

a) Place the board on the back wall and slide it downwards until it aligns

with the joggle.

b) Hold it in place and secure it to the cabinet with a screw.

2. Connect all the cables and harnesses.

a) All the connectors are polarized as a protection and to help simplify

connections. This means that the harnesses can only be connected in their

proper location, as they will not fit onto any other location.

3. Slide the water tank back into place.

4. Install the brewer bracket.

a) Connect brewer harness to the rear board.

b) Install the brewer bracket onto the joggles and lower into position.

5. Replace the brewer.

6. Replace the waste container.

7. Switch the coffee maker "ON".

8. Adjust all the settings (gram throws, water volumes, etc.).

Page 52 of 60 July 6, 2001 Suprema 2001 - Operation & Service

SUPREMA 2001 - OPERATION & SERVICE MANUAL

REMOVING THE FUSE BOX ASSEMBLY

1. Switch off the machine power and disconnect the service cord from the wall outlet.

2. Remove the brewer.

3. Remove the brewer bracket assembly.

4. Disconnect the wires identified in the table below.

WIRE CONNECTED TO:

#3-2

on fuse box harness

#3-3

on fuse box harness

#11 on water tank harness #12-3 on general harness

Ground stud on rear board cover

Suprema 2001 - Operation & Service July 6, 2001 Page 53 of 60

SUPREMA 2001 - OPERATION & SERVICE MANUAL

ELECTRICAL WIRING DIAGRAMS

Page 54 of 60 July 6, 2001 Suprema 2001 - Operation & Service

SUPREMA 2001 - OPERATION & SERVICE MANUAL

Suprema 2001 - Operation & Service July 6, 2001 Page 55 of 60

SUPREMA 2001 - OPERATION & SERVICE MANUAL

Page 56 of 60 July 6, 2001 Suprema 2001 - Operation & Service

SUPREMA 2001 - OPERATION & SERVICE MANUAL

SUPREMA G410280

HARNAIS, RÉSERVOIRE, EAU CHAUDE / WATER TANK HARNESS

Suprema 2001 - Operation & Service July 6, 2001 Page 57 of 60

SUPREMA 2001 - OPERATION & SERVICE MANUAL

COIN CHANGER INSTALLATION

INSTALLING THE COIN CHANGER

To operate this equipment in “

must be installed. This changer can be purchased from your local Coinco retailer.

1. Switch the coffee maker "OFF" and open the inner door.

” mode, an optional Coinco 9300-series changer

COIN

Note:

The machine power MUST be switched OFF when connection or disconnecting the coin changer. Failure to do so will damage the coin changer and the electronics in the machine.

2. Loosen the three changer mounting screws on the inside of the front door.

a) Using a Phillips screwdriver, loosen (but do not remove) the three

mounting screws.

3. Remove the ‘Acceptor’ unit from the coin changer.

a) Lift the two locking tabs on top of the coin changer.

b) Pull the acceptor towards you. It will pivot, with the base portion

remaining in place.

c) Disconnect the ribbon cable and remove the acceptor.

4. Set the changer to accept and reject certain currencies and denominations of coins.

a) Locate the DIP switches on the

inside of the coin changer and adjust

them accordingly. Consult the

diagram below for the function of

each switch.

5. Slide the ‘key-hole’ slots of the changer onto the mounting screws.

a) Having removed the acceptor, you

will see three ‘key-hole’ slots on

the rear wall of the changer. Align

these slots with the three mounting

screws on the inside of the door. It

may be necessary to hold the coin

reject assembly (on inside top of

coffee maker) up and out of the

way.

b) Slide the changer down until the

three screws line up with the

narrow part of the ‘key-hole’ slots.

c) Ti ghten the three screws enough to

secure the changer. Do not over-

tighten.

6. Partially fill the pay-out tubes with an appropriate amount of coins.

7. Reconnect the ribbon cable and re-install the ‘Acceptor’ unit.

8. Plug the changer into the receptacle on the inside top of the door.

9. Switch the coffee maker "ON".

Page 58 of 60 July 6, 2001 Suprema 2001 - Operation & Service

SUPREMA 2001 - OPERATION & SERVICE MANUAL

INSTALLING THE PRICING DECALS

Although the Suprema has an LCD display that indicates the price when a beverage is

selected, you may also want to install pricing decals onto the graphics sheet found on

the bezel on the outside of the front door. T he following procedure describes how to

install the pricing decals.

1. Place your hands on the top and bottom of one side of the protective plastic cover.

2. Grip the side of the plastic and pull it inwards to free it from the bezel.

Remove the clear plastic

cover and the graphics

sheet from the bezel.

►

3. Once the plastic cover is loose, remove it from the door.

4. Remove the graphics sheet from behind the plastic cover.

5. Using the decal sheet provided, peel off the product, cup size and price decals required and stick them onto the graphics sheet.

Example of the pricing

decal layout on the

graphics sheet.

►

6. Once done, place graphics sheet inside the plastic cover.

7. Place plastic cover (and graphics) into the track on one side of the bezel. Pull the other side of the plastic cover (with the graphics) inwards and

lock it into the track on the other side of the bezel.

Suprema 2001 - Operation & Service July 6, 2001 Page 59 of 60

SUPREMA 2001 - OPERATION & SERVICE MANUAL

Page 60 of 60 July 6, 2001 Suprema 2001 - Operation & Service

Everpure 2001 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

TABLE OF CONTENTS

APPLYING THE FASCIA

WATER FILTER

RUNNING COPPER TUBING

FINISHING TOUCHES

PROGRAMMING THE EQUIPMENT

COIN DISPENSE

TOTAL PER SELECTION COUNTER

TOTAL COUNTER RESET

PRODUCT ON/OFF

SETTING PRODUCTS

SETTING WATER

ENABLING SWITCHES

CANCELING INDIVIDUAL SELECTIONS

SETTING THE DEFAULT

TOP PAUSE

BOTTOM PAUSE

SERVICE COUNTER

FREE VEND KEY SWITCH SET-UP

DOUBLE-CUP

TEMPERATURE

LOCKING THE COUNTERS

OPERATION INFORMATION

PRIMING THE CHOCOLATE PUMP

SYSTEM STATUS INDICATORS

GENERAL INFORMATION

RINSE CYCLES

INDICATOR MESSAGES

COIN CHANGER INSTALLATION