Explanation of symbols:
Humidity limitation
Consult instructions for use.
Keep away from sunlight.
Do not re-use
Use-by date
Batch code
In v itro diagnostic use in animals.
Temperature limit
Caution (refer to accompanying documents).
Please refer to safety-related notes in the
manual accompanying this instrument.
1. Contents
Section Topic Page
1. Contents
2. Introduction
3. Appearance and Key Functions of the meter
4. Safety Information
5. Quick Testing Instructions
Preparing for Testing
6. Installing the Battery
7. Settings (Date/Time/Alarm/Measuring Unit/
Memory Deletion )
8. Coding the Meter
9. Running a Control Solution Test
Blood Testing
10. Running a Blood Glucose Test
11. Recalling the Memory and Viewing the Average
12. Expected Values
13. Transmitting Results
Maintenance
14. Maintenance of Your System
15. Troubleshooting
16. Customer Service
17. Limitations
Important Additional Information
18. Specifications
19. Ordering Supplies
20. Warranty Information
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1
2-3
4
5
6
7
8-11
12
13-14
15-17
18-19
20
20
21
22-23
24
24
25
26
26
2
2. Introduction to the System
Intended Use / Indications for Use
The EverPaw(model: 5228P) Blood Glucose Monitoring
System is intended for use in the quantitative measurement of
glucose in fresh capillary whole blood from the marginal ear vein
and the paw pad and venous whole blood. It is intended for
self-monitoring of dogs or cats blood glucose level by people
with diabetic pets at home as an aid in monitoring the effectiveness
of a diabetes control program.
The EverPaw(model: 5228P) Blood Glucose Monitoring
System is not intended for the diagnosis of or screening for
diabetic pets.
Contents of the System
This User Guide has been prepared to describe the proper use of the
EverPaw(model: 5228P) Blood Glucose Monitoring System.
Please read this User Guide and the package insert that comes with
the EverPaw(model: 5228P) Glucose Test Strips before testing.
The system is available either as a meter alone or as a kit. If you have
a meter only, you can purchase the system supplies from your
system provider.
The starter kit of EverPaw(model: 5228P) Blood Glucose
Monitoring System includes the following items:
1.EverPaw(model: 5228P) Glucose Meter with 2 AAA
batteries
2.User Guide
3.Carrying Case
4.EverPaw(model: 5228P) Glucose Test Strips
5.EverPawControl Solution
6.Sterile Lancets
7.Lancing Device
8.Package Inserts for Test Strips and Lancing Device
"A single level control solution is provided in the "Starter Kit"
You may purchase any control solutions that you need from
your system provider."
The EverPaw(model: 5228P) Glucose Meter uses
EverPaw(model: 5228P) Glucose Test Strips.
Neither the meter nor the test strips will work when used with
any other brand of glucose products.
3
4
3. Appearance and Key functions
of the meter
The principle of the method
When glucose reacts with the reagents on the test strips, an electrical current
is produced, which is proportional to the glucose concentration in the blood sample.
The glucose concentration is calculated by the meter and based on the current measured.
1.Test strip slot - When the strip is inserted into the slot, the meter will
automatically turn on.
2. LCD Display - Guide you through the test using symbols and simple messages.
3. M Key - Power ON/OFF, also for memory recalling mode, please refer to
manual for detailed function description.
4. C Key - Setting mode, please refer to manual for detailed function description.
5. RS232 port - Cable connection and data transmitting.
6. Battery Compartment - Where batteries are located.
7. Ejector - Remove used strip.
*If your meter has the backlight feature, it will be on in every operation to increase the
readability in operation, hence help the user to operate the meter more smoothly.
4. Safety Information
Please use this device only for the intended use described
in this user guide.
Before using your EverPaw(model: 5228P)
Blood Glucose Monitor please ensure you read the
enclosed User Guide thoroughly before carrying out a
blood glucose test. Then carry out a practice test and
calibration test to familiarise yourself with how the
system works.
Please keep the test strip vial away from children or pets.
The test strips and vial cap can present a choking hazard.
Please be cautious when removing the lancet. Take the
lancet out carefully. Always place the protective cap
back on the exposed tip or (if using a twist lancet)
place the cap on a hard surface and push the exposed tip
into the protective cap and discard of properly.
Never try to disassemble the meter in any circumstance.
If your meter is not working properly, or if you need the
Technical Support, please contact your local distributor
for help.
5
5. Quick Testing Instructions
(For detailed instructions start on page 13 for Control
Solutions and page for Blood Testing.) 15
1.Check the code on the test strip vial. If necessary,
change the code on the meter by pressing C or M after
you enter a test strip.
Insert a new test strip into the meter
while the meter is off. The meter will
turn on automatically. A blinking
blood icon will be displayed on the
screen.
2.Choose a capillary sampling site.
3.Apply the blood drop to the front
edge of the test strip when the blood
drop icon is still blinking on the
meter. Wait for 5 seconds, and the
meter will display the test result.
4.Remove the used strips by hand or
by pushing the ejector and the meter
will power off.
2
1
3
4
6
7
6. Installing the battery
Note:
1.I t is suggested that batteries need to be replaced when the battery
icon appears empty. If you keep using the meter, the battery icon
will start flashing and an error message E_3 will appear on the screen.
2.N ote that replacing the battery will not reset the stored testing results.
3 . You need to reset the time and date after the batteries are replaced.
4 .I f there is any unexpected symbol on the display, please follow the
above procedure to replace the batteries again.
5.Please dispose of batteries according to your local ordinances.
1.Turn off the meter by pressing
“M” button and hold for 2 seconds
before replacing the batteries.
Slide down the battery cover on
the back of the meter by pushing
the cover in the direction of the
arrow and put the cover aside.
2.Remove the two used batteries.
3.Insert 2 new batteries with
correct ＋/－ direction.
(Battery:AAA 1.5V 2 Alkaline 24A LR03)
4.Put the battery cover back in
place by pushing the cover in the
opposite direction of the arrow to
close the cover into position.
1
2
3
4
8
7. Settings (Date / Time / Alarm / Memory Deletion)
1. Appears with the test result either in mg/dL or in mmol/L.
2. Appears when you recall the memory.
3. Appears when you are in setting mode.
4. Indicates the meter is ready to take the blood sample when it flashes.
5. Indicates the battery status.
6. Indicates current displayed result is an average.
7. Appears when alarm is on.
8. Month
9. Day
10. Hour
11. Minute
12. Dog Blood Testing
13. Cat Blood Testing
14. Control Solution
The LCD scr een will show as below:
(1)Measurement Units
(5)Battery Symbol
(3)Setting
(2)Memory
(8)Month
(9)Day
(10)Hour
(11)Minute
(4)Blood drop icon
(6)Day Average
(7)Alarm Reminder
(12)Dog Blood Testing
(13)Cat Blood Testing
(14)Control Solution
1.
2.
3.
Set the Year - With the meter off, by
pressing the M key and hold for 2
seconds, you will enter the setting
modes, press C key to adjust the year
until the desired year is displayed
and then press the M key to confirm
the year setting. When pressing the C
key, the year will be adjusted in the
range of 2015 to 2030. After the year
setting is confirmed, you will see the
month segment flashing on the screen.
Set the Month - Press C key to adjust
the month until the desired month is
displayed and then press the M key to
confirm the month setting. You will
then see the day segment is flashing
on the screen.
Set the Day - Press C key to adjust
the day until the desired day appears
and then press the M key to confirm
the day setting. You will then see the
hour segment is flashing on the LCD
screen.
3
AM
SET
9
1
AM
SET
2
AM
SET
10
Set the Hour - Press C key to adjust the
hour until the desired hour appears on
the screen and then press the M key to
confirm the setting. You will then see
the minute segment is flashing on the
screen.
Set the Minute - Press C key to adjust
the minute until the desired minute
appears on the screen and then press
the M key to confirm the setting. You
will then see an “AL” displayed on the
screen centre.
4.
5.
Set the Alarm Reminder - Press C key
to toggle between the alarm reminder
setting and no-setting mode. If you see
the LCD display a small flashing icon
of alarm clock in the lower left corner
with a time segment display, it means
that you are in the alarm setting mode.
If you see only AL without the icon of
the small alarm clock, it means that
you are not in the alarm setting mode.
Press M key to confirm the alarm setting
mode. If you select the alarm setting mode,
alarm clock icon will stop flashing and the
hour of the time segment will start flashing.
Press C key until the desired alarm hour
appears and then press M key to confirm
the hour setting. Then the minute segment
will start flashing. Press C key until the
desired minute appears on the screen and
then press M key to confirm the minute setting.
You will see the measuring unit flashing on the
upper left corner of the LCD display.
6
4
PM
SET
5
PM
SET
AM
SET
6.
11
Note:
1.When you change the date and time backward, you will not
change the test results in the meter memory.
2.Y ou need to move through the year, month, day, hour, minutes,
alarm, measurement unit, and dEL to save the meter settings and
turn off the meter.
3.T he average readings in the meter memory are calculated from
the results obtained during the 7, 14, 28, 60, and 90 calendar
days preceding the current date and time settings.
Delete Memory - Press C key to
toggle between a flashing “dEL” for
memory deletion or a non-flashing
“dEL”. If you want to delete all
memory, press M key while the “dEL”
is flashing. If you do not want to
delete all memory, press M key when
the “dEL” is not flashing. Once the M
key is pressed, the LCD display will
move to the setting of voice volume
setting mode. You will see the display
of “VoL” in the center of screen.
(When the “dEL” is flashing on the
screen)
7.
7
12
8. Coding the meter
IMPORTANT!!!
Always confirm/set the Code when you open a new vial of
test strips, verify the code number on the meter matches the
code number printed on the strip vial.
1. Find the code number on the strip vial.(e.g. code: do1 or C01)
2.You may adjust code number after inserting a test strip.
When you insert a strip, choose the code by pressing C
or M to switch from d01~d03 to C01~C03.
Adjust code number with the test strip inserted in meter:
Insert a test strip, the meter will turn on automatically and
display the last code number saved. If the code number on
the screen matches the code number printed on the vial label,
proceed with the test. If the code number doesn't match,
adjust the code number up by pressing C key or down by
pressing M key. The meter will save your code setting after
2 seconds once you stop pressing the C or M key. If you
miss this step, reinsert the test strip to repeat the coding
procedure.
3. Make sure that the code number on the meter matches the
code number printed on the strip vial. Failure to code the
meter correctly will cause inaccurate test results.
C01
(This step is only for coding version.)
13
9.Running a Control Solution Test
IMPORTANT:
Always make sure you press C key for Control Solution test,
otherwise the control solution test result will be stored in the
memory, and affect yourAVGresults.
1
2.Press the C key, and the meter will
display control solution icon on the
lower right corner of screen, indicating
the control test mode. The test result will not be
stored in the memory.
3.Squeeze a small amount of Control
Solution on a flat surface and apply to
the front edge of the test strip.
4.Wait for 5 seconds, and the meter will
display the result.
5.Remove the used strips by hand or by
pushing the ejector and the meter will
power off.
1. Insert a test strip into the meter while
the meter is off. The meter will turn on
automatically. A blinking blood icon
will be displayed on the screen.
2
3
5
4
mmol/L
14
IMPORTANT!!!
1. The recommend temperature range for control solution test
O O
is 68-77 F(20-25 C).If the meter, test strips and control
solutions are moved from one temperature to another, allow
thirty (30) minutes to adjust to the new temperature before
performing a control test.
2.You must press the C key to distinguish the control solution
test from the blood glucose test. Do not perform the blood
test in Control Solution mode.(If you perform the blood
test in Control Solution mode, the test result will not be
stored in the memory.)
3. Use only EverPawControl Solution with
EverPaw(model: 5228P) Glucose Meter.
4. EverPawControl Solutions are used to check
that the meter and the test strips are working together as a
system and that you are performing the test correctly.
5. EverPawControl Solution contains a known
amount of glucose that reacts with test strips. The Medium
and High level Control Solution are intended to check the
monitoring system in different measurement ranges.
6.Shake the vial, discard the first drop of control solution, and
wipe off the dispenser tip to ensure a good sample and an
accurate result.
7.Use only for 3 months after first opening. Record the open
date on the Control Solution vial. Discard after 3 months.
8. Compare your Control Solution test results with the expected
range printed on the test strip vial label. If your glucose
control results fall outside the expected range; repeat the
test. Results that repeatedly fall outside the expected
range may indicate:
(1)You may not be doing the test correctly; repeat the test, by shaking
the control solution vial well and carefully following instructions.
Please make sure the test is done within the temperature range.
(2)The Control Solution is expired or contaminated.
(3)The test strips are damaged or outdated.
(4)You may have applied the Control Solution before the blood drop
appears on the screen. This will cause incorrect glucose measurement.
(5)Meter malfunction.
15
10. Running a Blood Glucose Test
1. Twist and pull off the cap of the
lancing device.
2. Insert a new lancet firmly into the
lancet holder.
3. Twist off the protective cover of the
lancet.
4. Replace and twist the adjustable
depth cap onto the body of the lancing
device until you hear the click. When
the cap is properly closed in locked
position, you should see the arrow and
release button are aligned. (see Figure
3-4). Holding the cap and select
lancing depth.
Slide the lancing device into locking
position: gently pull the gray sliding
barrel away from the top of the lancing
device until a soft click is heard.
5. Wash your hands in warm, soapy
water. Be sure to rinse and dry well.
1
2
3
4
5
16
6.Open the test strip vial. Take one
new test strip out of the vial and
recap the vial quickly and firmly.
7.Check the code on the test strip
vial. If necessary, change the code
on the meter by pressing C or M
after you enter a test strip.
Insert the test strip into the meter
while the meter is off. The meter
will turn on automatically.
A blinking blood icon will be displayed
on the screen. If no action is taken in
2 minutes, the meter will turn off
automatically.
8.Use the adjustable lancing device
or the disposable lancet to take a
blood sample from the marginal ear
vein or paw pad and let it form a
small round blood drop. To avoid
body fluid contamination, it is
recommended that you do not use
the first blood drop for glucose testing.
6
8
7
17
Important:
1. Never reuse a test strip or a lancet. An “E_5” error
message will be displayed in the centre of screen if a
used strip is inserted into the meter.
2. The used test strip and lancet should be disposed of
in accordance with the recommended guidelines.
3. The used meter should be treated as contaminated
that may carry a risk of infection during measurement.
The battery in this used meter should be removed and
the meter should be disposed in accordance with local
ordinances.
9.Apply a small blood drop to the
front edge of the test strip, and the
blood should be pulled into the
confirmation window before the
meter begins to count down.
Do not push your sample site
against the test strip or try to apply
a smeared blood sample.
10.The meter will start counting
down for 5 seconds and your test
result will be displayed on the
screen. Remove the used test strip
by hand or by pushing the ejector
button. The meter will turn off and
the test result is stored automatically.
10
9
18
11. Recalling the Memor y and
Viewing the Average
The test results for blood sample will be stored in the memory
automatically. The meter can store up to 500 of the most recent
test results. You can also view the average of test results for
various periods of 7, 14, 28, 60 and 90 days. The control
solution test results will not be stored in the memory.
(Note: Please make sure that you press C key when you
run a Control Solution test, so that the control test result
will not be added to the memory.)
A. Using the Meter Memory
1. With meter off, press M key to turn on the meter. After
a brief full screen display, the meter will display the
total number of test data stored in memory. Then the
screen will display “001” as the sequential number of
the most recent test result in memory. The memorized
test data will be displayed next. If there is no memorized
result in the meter, “---” is displayed. The meter will turn
off after 60 seconds if no action is taken.
2. The screen will display each of the memorized test data
in sequence. Press M and C key to review your test results
in the memory forwards and backwards.
3.T o turn off the meter, press M key for 2 seconds, or the
meter will turn off automatically after 60 seconds if no
activity.
B. Recalling the Test Results from the Meter Memory
19
1. To display the average (AVG) test result, please turn meter
off. Press C and M keys at the same time and hold for about 2
seconds, wait for AVG displayed on the screen, then release the
two buttons. The meter will be in the average mode with
“AVG” font displayed.
2.W hen the “AVG” is flashing at the lower left corner of the
screen, the number 7 will be displayed under AVG and the
average of the last 7 days test results will be displayed in the
of the screen. The number of tests done in the last 7 days centre
will be also displayed at the lower right corner of the screen.
If you want to see the average of 14, 28, 60 and 90 days, keep
pressing the M key to move the LCD display forward from 7
day average to 90 day average. The average display will move
from 90 days backward to 7 days if you continue to press C
key.
3.P ress the M key and hold for only 2 seconds to exit the recall
mode and turn off the meter, or the meter will automatically
power off after 60 seconds.
4.W hen “---” is displayed, showing that there are no test results
in the memory.
Calculations:
The 7 days average is the average of the last 7 day test results.
The 14 days average is the average of last 14 day test results.
The 28 days average is the average of last 28 day test results.
The 60 days average is the average of last 60 day test results.
The 90 days average is the average of last 90 day test results.
Note:
1.H I/LO results are not stored in the memory.
2.Do not insert the strip into the meter when you want to recall
the test results.
C. Viewing the Average (AVG) of Test Data in Memory
20
13. Transmitting Results
1.W ith the meter off, hold the M and C keys down at the same
time for 5 seconds until “PC” is displayed.
2.P ress the C key to start transmitting. The meter will display
a flashing “PC” during the transmission process. When the
“PC” on the screen stops flashing, it indicates the transmission
is completed. The meter will be power off if no action is taken
in 60 seconds or M key is pressed for 2 seconds.
12.Expected Values Reference
Blood glucose levels normally will vary from time to time
depending on food intake, medication dosages, health, stress
or exercise. Consult your veterinarians for the target glucose
value appropriate for your pets.
EverPawmeter gives plasma equivalent results.
Note:
EverPaw(model: 5228P) Glucose Meter allows you to
transfer the test results stored in its memory to your personal
computer. However, you will need to order software and a Data
Download Cable separately from your distributor.
The software and its data download procedure will come as a CD
in the download cable box. You can also check with your distributor
for the software download option. The meter still keeps the results
in the memory after transmitting.
21
Please, treat this meter with proper care, and keep it in
good condition.
1. Store your meter in its case, in a clean dry place at
35.6~86℉(2~30℃).
2. Always clean your meter after use. Wipe and clean
surface of the meter with a soft cloth that has been
slightly dampened with alcohol.
3. Please handle with care and do not drop the meter.
4. If this meter is used by veterinarians infection
control policies should be strictly followed.
5.The meter has a shelf-life of 2 years.
14. Maintenance of your system
We suggest you should periodically compare the test system
to another test system which is well maintained and monitored
by a healthcare provider .
22
15.Troubleshooting :
Error messages:
E_1: The temperature is too low.
E_2: The temperature is too high.
E_3: Battery Low.
E_4:Memory damaged.
E_5: The strip is wet or used.
E_6: Error in meter or strip.
E_7:T he blood sample is not sufficient.
HI : The glucose level is too high.
LO: The glucose level is too low.
Following is a summary of all Error Messages. These
messages help to identify certain problems,but do not
appear in all cases when a problem has occurred.
Improper use may cause an inaccurate result without
producing an error message or a symbol.In the event
of a problem,refer to the information in the table
under Solution.
23
Problem Possible Cause Solution
Repeat the test after the
meter and strip are placed in
a warmer environment and
allow the meter to warm up
for a while before retesting.
Test again following the user
guide for correct glucose
measurement process. If you
see HI again, please call your
medical doctor for advice
immediately.
Repeat the test after the
meter and strip are placed in
a cooler environment and
allow the meter to cool down
for a period before retesting.
Please replace the two AAA
batteries.
Please check the test strip to
see if it is damaged or used.
In either case, please discard
the strip and repeat the test
using a new strip.
Repeat the test with a new
test strip. If E_6 continues
to show up on screen, please
call a customer service
representative.
The meter can perform the
glucose measuring without
storing the test results into
the meter's memory. Please
write down the test results
into the data logger before
you call a customer service
representative.
Test again following the user
guide for correct glucose
measurement process. If you
see LO again, please call your
medical doctor for advice
immediately.
The meter is operating
in an ambient
temperature below
10 ℃ or 50℉ which is
the lowest range of
operating temperature.
(1)
The meter displays
an E_1 error
message.
(2)
The meter displays
an E_2 error
message.
The test result is
lower than the
measuring range
of 1.1 mmol/L
(20 mg/dL).
(3) The meter displays
an E_3 error message.
(5)
The meter displays
an E_5 error
message.
(6)
The meter displays
an E_6 error
message.
(8)
The meter displays
HI on screen.
(9)
The meter displays
LO on the screen.
The meter is operating
in an ambient
temperature above
40 ℃ or 104℉ which is
the cap of operating
temperature.
The battery is too low
to operate the meter.
1.If you apply the
sample before blood
drop icon appears on
the screen.
2.The inserted test strip
has been wet or used.
The meter is not
working properly,
either because of a
defective meter or
a defective strip.
The memory chip
of the meter could
be damaged or
malfunctioning.
The test result is
higher than the
measuring range
of 33.3 mmol/L
(600 mg/dL).
(4)
The meter displays
an E_4 error
message.
Please re-test by inserting a
new test strip ensuring an
adequate amount of blood
comes into contact with the
test strip.
The blood sample is
not sufficient .
(7)
The meter displays
an E_7 error
message.
24
If you need assistance with your EverPaw
(model: 5228P) Glucose Monitoring System,
please contact:
Manufactured for and distributed by:
For questions related to your pet's health condition,
please call your veterinarian or healthcare professional.
16.Customer Ser vice
17.Limitations
1. Use only Heparin or EDTA for anticoagulation of fresh
capillary or venous whole blood.
2. The test strips may be used at altitudes up to 10,744 feet
(3,275 m ) without an effect on test results.
3. Pets suffering from severe dehydration should not be
tested using a capillary whole blood sample.
4. Inaccurate results may occur for pets experiencing
a hyperglycemic-hyperosmolar state, with or without
ketosis.Critically ill pets should not be tested with a
blood glucose meter.
TM
EverPaw LLC
Brooklyn, NY 11219
Questions or Comments?
Get in Touch: EverPaw.com
18.Specifications
Test: G lucose
Sample: C apillary whole blood from the marginal ear vein
or paw pad
Principle of the test method: A mperometric,
FAD- glucose dehydrogenase
Test sites: Marginal ear vein, Paw pad
Measurement time: 5 seconds
Measurement Range: 1 .1~33.3mmol/L(20~600mg/dL)
Batteries: 2 x AAA 1.5 V Alkaline 24A LR03
Operating Condition: 10~40℃(50-104℉)
20~80% RH (non-condensing)
Storage/Transportation Condition:
2~30℃(35.6-86℉), below80% RH
Width: 50 mm
Length: 100 mm
Thickness: 20 mm
Weight: ~72g
Memory: 500 measurement results with date and time
Auto power off after 2 minutes without action when a
strip is inserted, or 60 seconds if there is no strip inserted.
Traceability of glucose monitoring system: The accuracy of
Blood Glucose Monitoring EverPaw(model: 5228P)
System was assessed by comparing blood results obtained by
pets with those obtained using an IDEXX Catalyst Dx
Analyzer, which is calibrated by IDEXX Catalyst Dx calibrator
solution.
Lancets and lancing device are medical devices For
Veterinary Use or for self-monitoring of dogs or cats blood
glucose level by people with diabetic pets at home, please
refer to the label on the lancet pack within the starter kit.
25
20. War ranty Information
Your (model: 5228P) Glucose Meter is EverPaw
warranted to be free of defects in materials and
workmanship for one year from the date of the original
purchase. This warranty does not cover device failure
due to owner misuse or negligence, or normal wear and
tear.
If you have a question about your EverPaw
(model: 5228P) Glucose Meter or this warranty,
please contact:
TM
EverPaw LLC
Brooklyn, NY 11219
To order supplies, please contact the distributor :
19.Ordering Supplies
26
Questions or Comments?
Get in Touch: EverPaw.com
TM
EverPaw LLC
Brooklyn, NY 11219
Questions or Comments?
Get in Touch: EverPaw.com
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