EverFocus HRG8, HRG4, HRG16 User Manual

User Guide

Performance Series

Embedded DVR

HRG4
HRG8
HRG16

Document 800-12005V1 – Rev A – 08/2012

User Guide

Revisions

Issue Date Revisions

A 08/2012 New document 800-12005V1 to replace 800-12005. Replaced various screen shots

throughout to improve quality and legibility. Edited the system diagram. Replaced the
front-panel photograph for the HRG8/HRG16 model, and rear-panel photographs of
the HRG8 and HRG16 models.

Added the Cautions and Warnings, Regulatory Statements, Safety Instructions, and
Warranty and Service sections and the Specifications appendix.

Added the About This Document chapter.

Corrected the Operating Temperature range in the Specifications chapter.

Cautions and Warnings

CAUTION

THIS SYMBOL INDICA TES THAT
DANGEROUS VOLTAGE
CONSTITUTING A RISK OF
ELECTRIC SHOCK IS PRESENT
WITHIN THE UNIT.

CAUTION: TO REDUCE THE RISK OF ELECTRIC

SHOCK, DO NOT REMOVE THE COVER.

NO USER-SERVICEABLE PARTS INSIDE.

REFER SERVICING TO QUALIFIED SERVICE

PERSONNEL.

THIS SYMBOL INDICA TES THAT
IMPORTANT OPERATING AND•
MAINTENANCE INSTRUCTIONS
ACCOMPANY THIS UNIT.

RISK OF ELECTRIC

SHOCK

DO NOT OPEN

Installation and servicing should be performed only by qualified and experienced technicians to
conform to all local codes and to maintain your warranty.

CAUTION 12 VDC models require the use of CSA Certified/UL

Listed Class 2 power adapters to ensure compliance with electrical
safety standards.

Regulatory Statements

Information to the User: This equipment has been tested and found to comply with the limits

for a Class A digital device. Pursuant to part 15 of the FCC Rules, these limits are designed to
provide reasonable protection against harmful interference in a commercial environment. This
equipment generates, uses, and can radiate radio frequency energy and, if not installed and
used in accordance with the instruction manual, may cause harmful interference to radio
communications. Operation of this equipment in a residential area is likely to cause harmful
interference, in which case the user will be required to correct the interference at his own
expense.

CAUTION Changes or modifications not expressly approved by

the party responsible for compliance could void the user’s authority to
operate the equipment.

Canadian Compliance Statement

This Class A digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la Classe A est conforme à la norme NMB-003 du Canada.

North America

The equipment supplied with this guide conforms to UL 60950-1 and CSA C22.2 No. 60950-1.

800-12005V1 - A - 08/2012

6 | Performance Series DVR User Guide

Europe

The manufacturer declares that the equipment supplied is compliant with the essential
requirements of the EMC directive 2004/108/EC, conforming to the requirements of standards
EN 55022 for emissions, EN 50130-4 for immunity, and EN 60950 for Electrical Equipment
safety.

Waste Electrical and Electronic Equipment (WEEE)

Correct Disposal of this Product (applicable in the European Union and other

European countries with separate collection systems).

This product should be disposed of, at the end of its useful life, as per applicable
local laws, regulations, and procedures.

Safety Instructions

BEFORE OPERATING OR INSTALLING THE UNIT, READ AND FOLLOW ALL
INSTRUCTIONS.
AFTER INSTALLATION, retain the safety and operating instructions for future
reference

1. HEED WARNINGS - Adhere to all warnings on the unit and in the operating instructions.

2. INSTALLATION

• Install in accordance with the manufacturer’s instructions.

• Installation and servicing should be performed only by qualified and experienced
technicians to conform to all local codes and to maintain your warranty.

• Do not install the unit in an extremely hot or humid location, or in a place subject to
dust or mechanical vibration. The unit is not designed to be waterproof. Exposure to
rain or water may damage the unit.

• Any wall or ceiling mounting of the product should follow the manufacturer’s
instructions and use a mounting kit approved or recommended by the manufacturer.

3. POWER SOURCES - This product should be operated only from the type of power source
indicated on the marking label. If you are not sure of the type of power supplied to your
facility, consult your product dealer or local power company.

4. HEAT - Situate away from items that produce heat or are heat sources such as radiators,
heat registers, stoves, or other products (including amplifiers).

5. WATER AND MOISTURE - Do not use this unit near water or in an unprotected outdoor
installation, or any area classified as a wet location.

6. MOUNTING SYSTEM - Use only with a mounting system recommended by the
manufacturer, or sold with the product.

7. ATTACHMENTS - Do not use attachments not recommended by the product
manufacturer as they may result in the risk of fire, electric shock, or injury to persons.

8. ACCESSORIES - Only use accessories specified by the manufacturer.

9. CLEANING - Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for
cleaning.

www.honeywellvideo.com

10. SERVICING - Do not attempt to service this unit yourself as opening or removing covers
may expose you to dangerous voltage or other hazards. Refer all servicing to qualified
service personnel.

11. REPLACEMENT PARTS - When replacement parts are required, be sure the service
technician has used replacement parts specified by the manufacturer or have the same
characteristics as the original part. Unauthorized substitutions may result in fire, electric
shock or other hazards.

Warranty and Service

Subject to the terms and conditions listed on the Product warranty, during the warranty period
Honeywell will repair or replace, at its sole option, free of charge, any defective products
returned prepaid.

In the event you have a problem with any Honeywell product, please call Customer Service at

1.800.796.CCTV for assistance or to request a Return Merchandise Authorization (RMA)

number.

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Be sure to have the model number, serial number, and the nature of the problem available for
the technical service representative.

Prior authorization must be obtained for all returns, exchanges, or credits. Items shipped to

Honeywell without a clearly identified Return Merchandise Authorization (RMA) number
may be refused.

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8 | Performance Series DVR User Guide

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Contents | 9

Contents 1

Figures. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

About This Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Overview of Contents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Related Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Typographical Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Product Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

System Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Operating the HRG DVR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Front Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Using the IR Remote Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Using a USB Mouse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Using the Virtual Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Rear Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

2 Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Starting and Shutting Down the HRG DVR. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Starting the HRG DVR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Shutting Down the HRG DVR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Rebooting and Locking the HRG DVR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Using the Setup Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Setting the Date and Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

3 Live View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

On-screen Display in Live View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Live View Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Operating Live View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Using the Mouse in Live View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Using the Digital Zoom . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Configuring the Live View Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Setting the Camera Order . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

4 Recording Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Configuring Recording Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Initializing Recording Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Scheduling Recording . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Starting a Manual Recording . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Protecting Recorded Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Locking and Unlocking Recorded Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Setting the Hard Drive to Read-Only . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

5 Playback. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Video Playback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Playback Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Playback by Search . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Playback in Live View Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Playback by System Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Playback Frame-by-Frame . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

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10 | Performance Series DVR User Guide

Digital Zoom . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

6 Backup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Backing Up Recorded Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Exporting Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Exporting Video Clips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Managing Backup Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

7 Alarm Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Configuring Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Motion Detection Alarm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Sensor Alarm Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Manual Alarm Triggering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Video Loss Detection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Video Tampering Detection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Exception Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Understanding Exception Trigger Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

8 Network Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Configuring Network Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Configuring General System Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Configuring PPPoE Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Configuring DDNS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Configuring NTP Server Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Configuring Remote Alarm Host Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

Configuring Multicast . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

Configuring Server and HTTP Ports. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Configuring Email . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

9 PTZ Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Navigating the PTZ Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Configuring PTZ Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

Setting PTZ Presets, Patrols and Patterns . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Understanding PTZ Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Customizing Presets. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Customizing Patrols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Customizing Patterns . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

10 Camera Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

OSD Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

Image Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

Privacy Mask Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

11 Hard Drive Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

Managing Hard Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

Initializing Hard Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

Setting HDD Groups. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

Setting HDD Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

Checking HDD Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Configuring HDD Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

12 HRG DVR Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Configuring System Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Configuring General Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Configuring Advanced Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

Setting the RS-232 Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

Managing User Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

Adding a New User . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

Deleting a User . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

Modifying a User. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114

Managing the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114

Importing and Exporting the Configuration File. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114

Updating the System Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

Restoring the Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

Viewing the System Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118

Viewing the System Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118

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Contents | 11

Appendix A Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

Appendix B Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123

Troubleshooting the HRG DVR. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123

Troubleshooting the IR Remote Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

Appendix C Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131

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Figures

Figure 1-1 System Diagram (HRG4 DVR shown) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Figure 1-2 HRG4 Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Figure 1-3 HRG8 and HRG16 Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Figure 1-4 IR Remote Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Figure 1-5 Virtual Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Figure 1-6 HRG4 Rear Panel Connections and Switches . . . . . . . . . . . . . . . . . . . . . . . . . .31

Figure 2-1 Shutdown Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Figure 2-2 Setup Wizard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Figure 2-3 User Permission Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Figure 2-4 Entering the HDD Management Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Figure 2-5 HDD Management Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Figure 2-6 Entering the Record Settings Window. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Figure 2-7 Schedule Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Figure 2-8 Entering a New Recording Schedule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Figure 2-9 Copying a Schedule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Figure 2-10 Entering the Network Settings Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Figure 2-11 Network Settings Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Figure 2-12 Setting the Date and Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Figure 3-1 Live View Shortcut Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Figure 3-2 Digital Zoom . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Figure 3-3 Display Settings Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Figure 3-4 Camera Order Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Figure 4-1 General Record Settings Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Figure 4-2 More Record Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Figure 4-3 Advanced Record Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Figure 4-4 Schedule Record Settings Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Figure 4-5 Manual Record Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Figure 4-6 Video Search Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Figure 4-7 Video Search Result List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Figure 4-8 HDD Management Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Figure 4-9 HDD Property Settings Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Figure 5-1 Playback Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Figure 5-2 Playback Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Figure 5-3 Video Search Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Figure 5-4 Playback Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Figure 5-5 Playback Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Figure 5-6 Log Search Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Figure 5-7 Digital Zoom in Playback Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

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Figure 6-1 Record Backup Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Figure 6-2 Video Search Results . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Figure 6-3 Export Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Figure 6-4 Backup Progress Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Figure 6-5 Export Successful Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Figure 6-6 Save Video Clips Prompt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Figure 6-7 Export Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Figure 7-1 Camera Settings Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Figure 7-2 Advanced Camera Settings - Motion Detection . . . . . . . . . . . . . . . . . . . . . . . . . .70

Figure 7-3 Motion Detection Area Settings Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Figure 7-4 Motion Detection Sensitivity Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Figure 7-5 Exception Handle Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Figure 7-6 Schedule Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Figure 7-7 Handle Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Figure 7-8 Alarm Settings Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Figure 7-9 Alarm Input Settings Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Figure 7-10 Alarm Input Handle Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Figure 7-11 Alarm Output Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Figure 7-12 Alarm Output Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Figure 7-13 Manual Alarm Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Figure 7-14 Camera Settings Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Figure 7-15 Advanced Camera Settings - Video Loss Detection . . . . . . . . . . . . . . . . . . . . . . . 77

Figure 7-16 Schedule Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Figure 7-17 Handle Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Figure 7-18 Camera Settings Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Figure 7-19 Advanced Camera Settings - Tamper Detection . . . . . . . . . . . . . . . . . . . . . . . . .79

Figure 7-20 Schedule Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Figure 7-21 Handle Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Figure 7-22 Exception Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Figure 8-1 Network Settings Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Figure 8-2 Network Status. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Figure 8-3 Advanced Network Settings Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Figure 8-4 PPPoE Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Figure 8-5 DDNS Settings Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Figure 8-6 NTP Settings Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

Figure 8-7 Host/Others Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

Figure 8-8 Host/Others Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

Figure 8-9 Host/Others Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Figure 8-10 Email Settings Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Figure 9-1 PTZ Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Figure 9-2 PTZ Settings Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

Figure 9-3 PTZ Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Figure 9-4 Preset Management Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Figure 9-5 Patrol Management Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Figure 9-6 Patrol Configuration Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Figure 9-7 Patrol Management Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

Figure 9-8 Pattern Management Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

Figure 10-1 Camera Settings Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

Figure 10-2 Advanced Camera Settings Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

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Figure 10-3 Image Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

Figure 10-4 Advanced Camera Settings Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Figure 10-5 Setting Mask Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Figure 11-1 HDD Management Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

Figure 11-2 HDD Group Settings Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

Figure 11-3 HDD Property Settings Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Figure 11-4 Log Search Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

Figure 11-5 Log Search Results . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

Figure 11-6 HDD SMART Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

Figure 11-7 HDD SMART Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

Figure 11-8 Exception Menu, HDD Error . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

Figure 12-1 General Settings Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Figure 12-2 More Settings Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

Figure 12-3 RS-232 Settings Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

Figure 12-4 User Settings Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

Figure 12-5 Add User Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

Figure 12-6 Permission Settings Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

Figure 12-7 Network Permission Settings Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

Figure 12-8 Camera Permission Settings Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

Figure 12-9 Modify User Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114

Figure 12-10 Import/Export Configuration Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

Figure 12-11 Firmware Update Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

Figure 12-12 FTP Firmware Update . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

Figure 12-13 Default Settings Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

Figure 12-14 System Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118

Figure 12-15 Log Search Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119

Figure 12-16 Log Search Results . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119

Figure 12-17 Log Search Export Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120

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Tables

Table 1-1 HRG4 Front Panel Controls and Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Table 1-2 IR Remote Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Table 1-3 Mouse Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Table 1-4 Virtual Keyboard Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Table 1-5 HRG4 Rear Panel Connections and Switches . . . . . . . . . . . . . . . . . . . . . . . . . . .32

Table 1-6 HRG8 and HRG16 Rear Panel Connections and Switches . . . . . . . . . . . . . . . . . . . . 33

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About This Document

This document introduces the HRG Performance Series DVRs. It covers how to install and
operate the HRG Performance Series DVRs.

This document is intended for system integrators, installers, and end-user operators.

Overview of Contents

This document contains the following chapters and appendixes:

• Chapter 1, Introduction, introduces the HRG Performance Series DVRs, the main features;
the typical setup; the front panel, IR remote control, mouse, and virtual keyboard controls;
and the back panel connections.

• Chapter 2, Getting Started, explains how to start up and shut down the DVR, how to reboot
and lock the DVR, how to use the Setup Wizard for initial setup, and how to set the date
and time.

• Chapter 3, Live View, describes the Live View on-screen display, how to use the mouse to
control Live View, how to zoom in Live View, and how to configure the Live View display.

• Chapter 4, Recording Settings, explains how to configure recording settings and how to
protect recorded files.

• Chapter 5, Playback, describes the playback interface, explains how to search recordings
and the system log, and how to play back recorded video.

• Chapter 6, Backup, explains how to export files and video clips, and how to manage
backup devices.

• Chapter 7, Alarm Settings, explains how to configure alarms, including motion detection,
sensors, video loss and video tampering detection, and how to managed exception
settings.

• Chapter 8, Network Settings, explains how to configure network settings, including email
notification.

• Chapter 9, PTZ Control, explains PTZ configuration, including PTZ presets, patrols, and
patterns.

• Chapter 10, Camera Management, explains OSD settings, image settings, and privacy
mask settings.

• Chapter 11, Hard Drive Management, explains how to configure and manage hard drives.

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20 | Performance Series DVR User Guide

• Chapter 12, HRG DVR Management, explains how to configure system settings such as
language, time zone, date and time, mouse speed, and password; how to configure the
RS-232 port, how to manage user accounts and system configuration; how to update the
firmware; how to restore default settings; how to view system information and system logs.

• Appendix A, Glossary, explains commonly used terms in this guide.

• Appendix B, Solutions, provides possible solutions for resolving system malfunctions that
may occur from time to time.

•The Index provides a searchable list for easy access to the document.

Related Documents

This document is a necessary prerequisite for understanding the [Product Name]. For more
information, please refer to the following documents:

Document title Part number Description

Multi-Site 4200 Remote Viewing
Software User Guide

HRG App for Apple iOS Devices User
Guide

HRG App for Android Devices User
Guide

800-12064 Describes how to use the remote viewing software for

the HRG Performance Series DVRs.

800-12168 Describes how to remotely access the HRG

Performance Series DVRs via a wireless network
connection.

800-12218 Describes how to remotely access the HRG

Performance Series DVRs via a wireless network
connection.

Typographical Conventions

This document uses the following typographical conventions:

Font What it represents Example

Helvetica

Keys on the keyboard Press Ctrl+C

Lucida Values of editable fields that are mentioned in the

body text of the document for reference purposes,
but do not need to be entered as part of a procedure

Text strings displayed on the screen

Syntax

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The Time from field can be set to
Hours:Minute:Seconds.

The message Unauthorized
displays.

(object) entered

Font What it represents Example

| 21

Swiss721 BT Bold Words or characters that you must type. The word

“enter” is used if you must type text and then press

Enter or Return key.

the

Menu titles and other items you select Double-click Open from the File menu.

Buttons you click to perform actions Click Exit to close the program.

Italic Placeholders: words that vary depending on the

situation

Cross-reference to external source Refer to the System Administrator Guide.

Cross-reference within document See Chapter 2, Installation.

Enter the password.

Enter your user name.

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22 | Performance Series DVR User Guide

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1

Introduction 1

This chapter introduces the Honeywell HRG 4-Channel, 8-Channel, and 16-Channel
Performance Series DVRs and provides an overview of how to operate the HRG DVR using
various methods.

Overview

Developed using the latest technology, the Honeywell HRG Performance Series DVRs (HRG
DVRs) combine the latest in advanced H.264 video encoding and decoding technologies to
deliver high performance, rock-solid reliability, and longer recording times.

The Honeywell HRG DVRs can be used either as standalone video surveillance products or
used to build a powerful surveillance network. This flexibility makes them perfect for small
business applications.

Product Features

Feature Overview

• 4, 8, or 16 video inputs (model dependent).

• H.264 video compression with excellent reliability and superior definition.

• 4 audio inputs, 1 audio output.

• IR remote controller and mouse included

• Independent video encoding parameters, including frame rate, resolution, bit rate, and

• Remote access from iPhone and Android devices.

• Multi-site software.

• Recording rates up to 120 (4-channel), 240 (8-channel) and 480 (16-channel) ips @ 4CIF

•PTZ dome control.

video quality.

resolution.

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24 | Performance Series DVR User Guide

Local Monitoring Features

• Up to 1280 × 1024 resolution for VGA output display.

• Simultaneous VGA and CVBS output.

• Multi-camera video live view, with an adjustable camera order.

• Group switch, manual switch, and automatic cycles modes that are selectable for video
live view, with a configurable auto-cycle period.

• Digital zoom in live mode.

• Shield of assigned channels for live view.

• Privacy masking support.

• Multiple PTZ protocols support, including the setting and call up of presets, patrols, and
patterns.

• Video image zoom-in by clicking the mouse and tracing by dragging the mouse in PTZ
control mode.

Hard Disk Drive Management Features

• S.M.A.R.T. technology.

• HDD standby function.

Recording Features

• Cycle and non-cycle recording mode.

• Normal and event video encoding parameters.

• Multiple recording types, including manual, normal, alarm, motion, motion/alarm, and
motion + alarm recording.

• Eight recording time periods, with separate recording types.

• Pre-record and post-record time intervals for alarm and motion detection, and pre-record
time intervals for scheduled and manual recording.

• Lock and unlock video files.

• HDD can be set to read-only.

• Video data search and playback by channel number, recording type, and time.

• Digital zoom function in playback mode.

• Pause, fast forward play, slow play, skip forward, and skip backward available during
playback.

• Up to 4/8/16-channel synchronous playback.

Backup Features

• Back up recorded files to a USB or SATA device.

• Bunch backup by file or by time.

• Recorded files edited for backup in playback.

• Management and maintenance for backup devices.

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Introduction | 25

Alarm and Exception Features

• Configurable arming time for alarm in/out.

• Support of various exception alarm types, including: alarms for video loss, motion
detection, video tampering, unmatched video in/out format, illegal access, network
disconnection, IP conflict, hard disk error, and hard disk full.

• Support of various exception alarm handling methods, including: pop-up alarm image on
the monitor, audible warnings, surveillance center notifications, alarm output triggers, and
send emails.

• Auto recovery from exceptions.

Other Features

• Use a mouse or the IR remote control to control the HRG DVR.

• Three-level user management. Each user has individual operating permission for the HRG
DVR and cameras.

• Powerful recording and searching of operation, alarm, and exception logs.

• Import/export of device configuration files.

Network Features

• 10M/100M adaptive network interface.

• TCP/IP protocol suites, PPPoE, DHCP, DNS, DDNS, NTP, SADP protocols.

• Unicast and multicast supported; TCP and UDP protocols applicable in unicast

• Remote search, playback and download, lock/unlock of video files.

• Breakpoint resume support.

• Remote access and configuration of parameters; remote import/export of device

• Remote access of device running status, system log, and alarm status.

• Remote formatting of hard disk, upgrade, reboot/shutdown, and other system

• Event alarm and exceptions upload to a remote management host.

• Remote video image capture in JPEG format.

• Remote PTZ control.

• Voice talk and broadcast.

• Built-in WEB Server.

System Diagram

transmission.

configuration parameters.

maintenance operations.

Connect your HRG DVR as shown in Figure 1-1.

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26 | Performance Series DVR User Guide

Figure 1-1 System Diagram (HRG4 DVR shown)

Operating the HRG DVR

You can use the following tools to navigate and operate your HRG DVR.

• the front panel controls (see Front Panel on page 26)

• the IR (Infrared) remote (see Using the IR Remote Control on page 29)

• a mouse (see Using a USB Mouse on page 30)

• the virtual keyboard (see Using the Virtual Keyboard on page 31)

Front Panel

Familiarize yourself with the front panel controls for your HRG DVR.

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HRG4 Front Panel

12 334 56

Figure 1-2 HRG4 Front Panel

Table 1-1 HRG4 Front Panel Controls and Indicators

Position Control/Indicator Function

1 Status Indicators

POWER Turns green when the HRG DVR is on.

STATUS Illuminates when the compound key switches to numeric/letter input mode.

Tx/Rx Flickers green when the network connection is functioning normally.

2 IR Receiver Sensor for IR Remote Controller.

3 Compound Buttons

Introduction | 27

1/MENU Enter number “1”; Access the main menu.

2/ABC/F1 Enter number “2” or letters “A”, “B”, “C”; The F1 button when used in a list field will

select all items on the list. In PTZ Control mode, it will turn on/off PTZ light.

3/DEF/F2 Enter number “3” or letters “D”, “E”, “F”; The F2 button is used to cycle through tab

pages. It will also bring up the Channel and OSD Position settings.

4/GHI/ESC Enter number “4” or letters “G”, “H”, “I”; Exit and back to the previous menu.

5/JKL/EDIT Enter number “5” or letters “J”, “K”, “L”; Delete characters before cursor; Select the

check box and ON/OFF switch; Start/stop record clipping in playback.

6/MNO/PLAY Enter number “6” or letters “M”, “N”, “O”; Playback, for direct access to playback

interface.

7/PQRS/REC Enter number “7” or letters “P”, “Q”, “R”, “S”; Manual record, for direct access to

manual record interface; manually enable/disable record.

8/TUV/PTZ Enter number “8” or letters “T”, “U”, “V”; Access to PTZ control interface.

9/WXYZ/PREV Enter number “9” or letters “W”, “X”, “Y”, “Z”; Multi-camera display in live view.

0/A Enter number “0”; Switch between input methods (upper and lowercase alphabet,

symbols and numeric input).

4SHIFT Switches the compound keys functions from inputting the numeric/letter values to

the functional controls.

5 Control Buttons Directional buttons: In menu mode, the direction buttons are used to navigate

between different fields and items and select setting parameters. In playback mode,
the Up and Down buttons are used to speed up and slow down record play, and the
Left and Right buttons are used to select the recording 30s forwards or backwards.
In Live View mode, these buttons can be used to cycle through channels.

Enter: The Enter button is used to confirm selection in the Menu mode; or used to
select check box fields and ON/OFF switch. In playback mode, it can be used to
play or pause the video. In single-frame play mode, pressing the Enter button
advances the video by a single frame. And in auto sequence live view mode, the
buttons can be used to pause / resume auto sequence.

6 USB Port Connection for a USB mouse or USB flash memory device.

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HRG8 and HRG16 Front Panel

Figure 1-3 HRG8 and HRG16 Front Panel

Position Button/Indicator Function

1 USB Port

2 Status Indicators

POWER Turns green when the HRG DVR is on.

READY Turns green when the device is running normally.

STATUS Illuminates when the compound key switches to numeric/letter input mode.

ALARM Turns red when there is a sensor alarm occurring.

HDD Flickers red when the HDD is reading or writing.

Tx/Rx Flickers green when the network connection is functioning normally.

3 IR Receiver Sensor for IR Remote Controller.

4 Compound Buttons

1/MENU Enter number “1”; Access the main menu.

2/ABC/F1 Enter number “2” or letters “A”, “B”, “C”; The F1 button when used in a list field will

3/DEF/F2/SPOT Enter number “3” or letters “D”, “E”, “F”; The F2 button is used to cycle through tab

4/GHI/ESC Enter number “4” or letters “G”, “H”, “I”; Exit and back to the previous menu.

5/JKL/EDIT Enter number “5” or letters “J”, “K”, “L”; Delete characters before cursor; Select the

Connection for a USB mouse or USB flash memory device.

select all items on the list. In PTZ Control mode, it will turn on/off PTZ light.

pages. It will also bring up the Channel & OSD Position settings. SPOT - reserved at
this time.

check box and ON/OFF switch; Start/stop record clipping in playback.

6/MNO/PLAY Enter number “6” or letters “M”, “N”, “O”; Playback, for direct access to playback

7/PQRS/REC Enter number “7” or letters “P”, “Q”, “R”, “S”; Manual record, for direct access to

8/TUV/PTZ Enter number “8” or letters “T”, “U”, “V”; Access to PTZ control interface.

9/WXYZ/PREV Enter number “9” or letters “W”, “X”, “Y”, “Z”; Multi-camera display in live view.

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interface.

manual record interface; manually enable/disable record.

Position Button/Indicator Function

See HRG4 Front Panel on page 27 and HRG8 and HRG16 Front Panel on

page 28 for more about front panel controls.

Table 1-2 IR Remote Control

# Button Function

1POWER Turn On/Off the HRG DVR.

2DEV Enable/Disable Remote Control

3Alphanumerics Same as front panel

4EDIT Same as JKL/EDIT on front panel.

5A Same as 0/A on front panel.

6REC Same as 7/PQRS/REC on front panel.

7PLAY Same as 6/MNO/PLAY on front panel.

8INFO Reserved.

9VOIP Same as 2/ABC/F1 on front panel.

10 MENU Same as 1/MENU on front panel.

11 PREV Same as 9/WXYZ/PREV on front panel.

12 DIRECTION/ENTER Same as on front panel.

13 PTZ Same as 8/TUV/PTZ on front panel.

14 ESC Same as ESC on front panel.

15 RESERVED Reserved.

16 F1 Same as 2/ABC on front panel.

17 PTZ CONTROL Buttons Use to adjust the iris, focus, and zoom.

18 F2 The F2 button is used to cycle through tab

pages. It can also be used to enter the
Channel and OSD Position settings.

Introduction | 29

0/A Enter number “0”; Switch between input methods (upper and lowercase alphabet,

5SHIFT Switches the compound keys functions from inputting the numeric/letter values to

6 Control Buttons Directional buttons: In menu mode, the direction buttons are used to navigate

symbols and numeric input).

the functional controls.

between different fields and items and select setting parameters. In playback mode,
the Up and Down buttons are used to speed up and slow down record play, and the
Left and Right buttons are used to select the recording 30s forwards or backwards.
In Live View mode, these buttons can be used to cycle through channels.

Enter: The Enter button is used to confirm a selection in the Menu mode; or used
to select check box fields and the ON/OFF switch. In playback mode, it can be used
to play or pause the video. In single-frame play mode, pressing the Enter button
advances the video by a single frame. And in auto sequence live view mode, the
buttons can be used to pause / resume auto sequence.

Using the IR Remote Control

Your HRG DVR may also be controlled with the IR remote control. Batteries (2 x AAA) must be
installed before operation.

Figure 1-4 IR Remote Control

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Configuring the IR Remote Control

Aim the remote control at the IR receiver located at the front of the unit to test operation. If there
is no response, try the following steps:

1. Use the front control panel or the mouse to navigate to Menu  Settings  General 
More Settings.

2. Check and remember the HRG DVR ID number. The default ID number is 255. This ID
number is valid for all IR remote controls.

3. Press DEV on the remote.

4. Enter the DVR ID number from step 2.

5. Press ENTER on the IR remote control.

The Status indicator on the front panel should turn green to indicate that the remote control is
operating properly.

Using a USB Mouse

A regular 3-button (Left/Right/Scroll-wheel) USB mouse can also be used with this HRG DVR.

Connecting a USB Mouse

• Plug the USB mouse into one of the USB ports on the front panel of the HRG DVR.

The mouse should automatically be detected. If, in a rare case, that the mouse is not detected,
pleased refer to the recommended device list from your provider.

USB Mouse Controls

Table 1-3 Mouse Controls

Control Action Result

Single click Select a menu component, such as a button or an

input field. This is similar to pressing the ENTER
button on the remote/front panel controls.

Double click Switch between single screen and multi-screen

mode in Live View/ Playback mode.

Left button

Right button Single click Shows pop-up menu.

Scroll wheel

Click and drag Click and drag the Left mouse button to control the

pan/tilt of a PTZ camera as well as to vary the
position of the digital zoom area and the camera
OSD. It can also be used to setup the alarm areas.

Scroll up In Live View mode, scrolling up will switch to the

previous screen. In Menu mode, it will move the
selection to the previous item.

Scroll down In Live View mode, scrolling down will switch to the

next screen. In Menu mode, it will move the
selection to the next item.

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Using the Virtual Keyboard

When a mouse is used to perform a task on the HRG DVR, clicking on a text input field brings
up the Virtual Keyboard.

Figure 1-5 Virtual Keyboard

Table 1-4 Virtual Keyboard Controls

Virtual key Name Function

Introduction | 31

Lowercase Indicates that lowercase

input is being used.

Uppercase Indicates that uppercase

input is being used.

Rear Panel

Switch to lowercase Switch to lowercase input.

Switch to uppercase Switch to uppercase input.

Number Indicates that number input is

being used.

Symbols Switch to symbols input.

Backspace Delete a character in front of

the cursor.

Enter Confirm selection.

ESC Exit out of the virtual

keyboard.

Use these diagrams to make the rear panel connections.

HRG4 Rear Panel Connections and Switches

Figure 1-6 HRG4 Rear Panel Connections and Switches

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Table 1-5 HRG4 Rear Panel Connections and Switches

Position Connection/Switch Function

1Video In BNC connectors for analog video input.

2Video Out BNC connectors for video output.

3Audio In RCA connectors for analog audio input.

4Line In RCA connector for audio input.

5Audio Out RCA connector for audio output.

6LAN Connector for LAN (Local Area Network).

7VGA DB15 connector for VGA output. Display local video output and menu.

8USB Connector for USB devices.

9 RS-232 Port DB9 connector for RS-232 devices.

Alarm In Connector for alarm input.

10

11 Power Switch for turning On/Off the device.

12 12 V 12 V DC power supply.

Alarm Out Connector for alarm output.

RS-485 Port Connector for RS-485 devices. T+, T- pins connect to PTZ.

13 GND Ground (needs to be connected when HRG DVR starts up).

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HRG8 Rear Panel Connections and Switches

HRG16 Rear Panel Connections and Switches

Introduction | 33

Table 1-6 HRG8 and HRG16 Rear Panel Connections and Switches

Position Connection/Switch Function

Main Video Out BNC connectors for analog video input.

1

2Video In BNC connectors for analog video input.

3Audio In RCA connectors for analog audio input.

4Line In RCA connector for audio input.

5Audio Out RCA connector for audio output.

6 RS-232 Port DB9 connector for RS232 devices.

7VGA DB15 connector for VGA output. Display local video output and menu.

8LAN Connector for LAN (Local Area Network).

9USB Connector for USB devices.

10 RS-485 Port Connector for RS-485 devices. T+, T- pins connect to PTZ.

11

12 12 V 12 V DC power supply.

13 Power Switch for turning On/Off the device.

14 GND Ground (needs to be connected when HRG DVR starts up).

Spot Video Out BNC connectors for spot video out

Alarm In Connector for alarm input.

Alarm Out Connector for alarm output.

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2

Getting Started 2

This chapter covers:

• Starting and shutting down the HRG DVR

• Rebooting and locking the HRG DVR

• Using the Setup Wizard

• Setting the date and time

Starting and Shutting Down the HRG DVR

Proper startup and shutdown procedures are crucial to maintaining the life of your HRG DVR.

Starting the HRG DVR

Note Ensure that the input voltage meets the requirements of the HRG DVR, and that

the GND is grounded.

Note Ensure that the VGA on the HRG DVR rear panel is connected to a display

device, or that the VIDEO OUT port is connected to a monitor. You cannot view
and navigate the menu without being connected to a monitor.

1. Ensure the power supply is plugged into an electrical outlet. It is HIGHLY recommended
that you use an Uninterruptible Power Supply (UPS) in conjunction with the unit.

2. Press the POWER switch on the rear panel. After the power has been started up, the
POWER indicator on the HRG DVR will light green.

Shutting Down the HRG DVR

1. Click Menu  ShutDown to enter the Shutdown menu (see Figure 2-1).

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Figure 2-1 Shutdown Menu

2. Click ShutDown.

3. Click Yes in the pop-up window to confirm that you want to shut down the HRG DVR.

Rebooting and Locking the HRG DVR

While in the Shutdown menu, you can also reboot or lock your HRG DVR. Locking your HRG
DVR will return you to the Live View mode, which requires a user name and password to exit out
of it. The Reboot button reboots your HRG DVR.

1. Click Menu

2. Click Lock or Reboot.

 ShutDown to enter the Shutdown menu (see Figure 2-1).

Using the Setup Wizard

By default, the Setup Wizard prompt appears when you turn on the HRG DVR (see Figure 2-2).
The Setup Wizard guides you to configure some of the important settings for your HRG DVR.

Note If the check box is cleared , then the Setup Wizard will not run again until the

factory default settings are resumed.
If the check box is selected , then the Setup Wizard will start the next time the
HRG DVR is turned on.

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Figure 2-2 Setup Wizard

1. Click Next to open the User Permission window (see Figure 2-3).

Getting Started | 37

Figure 2-3 User Permission Window

2. Navigate to the Admin Password input field. Enter the admin password into the Admin
Password input field. By default, the password is 12345.

3. Select the New Admin Password check box to change the admin password. Enter the
new password and confirm.

4. Click Next to continue to the HDD Management window.

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Figure 2-4 Entering the HDD Management Window

5. At the prompt, click Enter to open the HDD Management window (see Figure 2-5).

6. If a new hard drive was recently installed, select the HDD from the list, and then click Init to
initialize it.

Initializing the HDD will format it and remove all data from it.

Figure 2-5 HDD Management Window

7. After the HDD has been initialized, click OK to return to the Setup Wizard.

8. Click Next to continue to the Record Settings window.

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Figure 2-6 Entering the Record Settings Window

Getting Started | 39

9. At the prompt, click Enter to open the Record Settings window (see Figure 2-7).

10. Select the Schedule tab.

Figure 2-7 Schedule Tab

11. Click Edit.

A new recording schedule opens (see Figure 2-8).

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Figure 2-8 Entering a New Recording Schedule

12. Select both the Enable Schedule and All Day check boxes to enable the recording
schedule and allow it to record continuously all day.

13. Click OK to return to the Schedule tab.

Note To copy the schedule to a different channel, select the channel or all under

Copy To, and then click Copy (see Figure 2-9).

Figure 2-9 Copying a Schedule

14. Click Next to continue to the Network Settings window.

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Figure 2-10 Entering the Network Settings Window

Getting Started | 41

15. At the prompt, click Enter to open the Network Settings window (see Figure 2-11).

Figure 2-11 Network Settings Window

16. Enter the IP Address, Subnet Mask, and Default Gateway.

17. Click OK to return to the Setup Wizard.

18. When you are finished entering settings, click Done to close the Setup Wizard.

This completes the initial setup process. Continue to Setting the Date and Time.

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Setting the Date and Time

You must set up the system date and time to accurately timestamp recordings and events.

To set up the date and time:

1. Open the General Settings Menu by doing one of the following:

•Press MENU on the remote control or the front panel of the HRG DVR.

• Right-click with the mouse, and then click Menu.

2. Click Settings, and then click General to enter the General Settings menu.

Figure 2-12 Setting the Date and Time

3. Enter the correct date and time in the System Time field.

4. Click Apply to save the settings.

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3

Live View 3

This chapter describes the Live View on-screen display and how to operate and configure the
Live View display.

On-screen Display in Live View

Live View mode starts automatically when the HRG DVR is turned on. You can return to Live View
mode from any submenu by pressing ESC multiple times.

Live View Icons

Some icons are provided on screen in Live View mode to indicate different camera status. These
icons include:

Main Output

Aux Output

Event Alarm: Indicates video loss, video tampering, motion

detection, or relay alarm.

Record: Indicates the current channel that is recording. The
recording can be started manually or from a schedule, and/or when
a motion detection or alarm event is triggered.

Event Alarm & Record

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Operating Live View

In Live View mode, you can select the following options:

Display Single Camera • Front Panel/Remote: Use the alphanumeric buttons.

Multi-camera Live View • Front Panel/Remote: Press the PREV button.

Manual Switch • Front Panel/ Remote: Press the left arrow button to

• Mouse: Right-click anywhere in the window, and then
click Single Camera.

• Mouse: Right-click anywhere in the window, and then
click Multi Camera.

access the previous screen. Press the right arrow button
to access next screen.

• Mouse: Right-click anywhere in the window, and then
click Next Screen.

Auto Sequence • Front Panel/Remote: Press the (Enter) button.

Digital Zoom • Mouse: Right-click anywhere in the window, and then

Using the Mouse in Live View

Some functions of the Live View can be quickly accessed by clicking the right mouse button
(see Figure 3-1).

Figure 3-1 Live View Shortcut Menu

• Mouse: Right-click anywhere in the window, and then
click Start Auto-switch.

click Digital Zoom.

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Live View | 45

Menu items include:

• Single Camera: Switch to a full-screen display of the selected camera by drop-down
submenu.

• Multi Camera: Switch between different multi-camera display modes by drop-down
submenu.

• Next Screen: When displaying less than the maximum number of cameras in Live View,
select this option to switch to the next camera display.

• Playback: Enter Playback mode of the selected camera.

• PTZ: Enter PTZ control mode of the selected camera.

• Digital Zoom: Enter Digital Zoom interface of the selected camera.

• Menu: Enter Main menu.

• Start Auto-switch: Enable multi-camera sequence in Live View mode.

Note The dwell time of the Live View configuration should be set before using Start

Auto-switch function.

Using the Digital Zoom

To use digital zoom in Live View mode:

1. Right-click the mouse in Live View mode, and then click Digital Zoom.

2. Drag the red box to the desired area for zooming.

The zoomed image will be magnified by 4 times (see Figure 3-2).

Figure 3-2 Digital Zoom

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Configuring the Live View Display

Click Menu  Settings  Display to enter the Display Settings Menu (see Figure 3-3).

Figure 3-3 Display Settings Menu

Configure the following settings:

• Video Output: Set the video output modes, including VGA, Aux Output, and Main CVBS.

• Mode: Set the live view display mode to be 1×1, 2×2, 3×3, or 4×4.

• Dwell Time: Set the dwell time for camera switching when Start Auto-switch is selected
in Live View.

• Camera Order: Set the camera order for display in the selected mode (see Setting the

Camera Order).

• Enable Audio Output: Enable/disable audio output for the selected video output.

• Event Output Port: Set the port for event output to be VGA, Main CVBS, or Aux Output.

• Event Dwell Time: Set the dwell time for event video display.

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Setting the Camera Order

The Camera Order settings allow you to set camera sequence in selectable Live View display
mode (see Figure 3-4).

Figure 3-4 Camera Order Settings

Live View | 47

To set the camera order, do the following:

1. Click Menu  Settings  Display to enter the Display Settings menu.

2. Next to Camera Order, click Set.

3. Select the video output port and the display mode (1×1, 2×2, 3×3, and 4×4 selectable).

4. Use the direction buttons on the front panel of the DVR to move to the display pane for
setting, and then press to confirm the selection.

5. Use the direction buttons on the front panel of the DVR to select the camera you want to
be view in the display pane.

The option '×' indicates that no camera is displayed.

6. Press to confirm the selection.

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4

Recording Settings 4

This chapter explains how to configure recording settings for the HRG DVR, including setting
scheduled recording.

Configuring Recording Settings

There are multiple ways to set up your HRG DVR for recording. These include setting up a
recording schedule, triggering a recording by motion detection and/or a sensor alarm, and
starting a recording manually.

Initializing Recording Settings

1. Click Menu  Settings  Record to enter the Record Settings menu (see Figure 4-1).

Figure 4-1 General Record Settings Menu

2. Select the camera you want to configure.

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3. Configure the following settings:

• Encoding Parameters: Set the encoding parameters to be Normal or Event.

• Stream Type: Set the stream type to be Video or Video & Audio.

• Resolution: Set recording resolution at 4CIF, 2CIF, CIF, or QCIF.

• Bit Rate Type: Set the bit rate type to be Variable or Constant.

• Video Quality: Set the recording video quality (6 levels configurable).

• Frame Rate: Set the frame rate of recording.

• Max Bit Rate: Select or customize the maximum bit rate for recording.

4. Next to More Settings, click Set to configure more recording settings (see Figure 4-2).

Figure 4-2 More Record Settings

• Pre-Record: Set the time in seconds to pre-record before the actual recording

begins.

• Post-Record: Set the time in seconds to post-record after the actual recording has

ended.

• Recording Expired Time: Set the expiration time in days for recorded video.

Recorded files after expiration time will be deleted. The actual period for record files
storage is determined by the available HDD space.

• Record Audio: Enable or disable audio recording of the selected camera.

5. Press the 3DEF/F2 button on the front panel of the HRG DVR to select the Advanced tab.

The Advanced Record Settings menu is displayed (see Figure 4-3).

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Figure 4-3 Advanced Record Settings

Recording Settings | 51

6. Next to Overwrite, select Yes or No to enable or disable the overwrite setting.

Enabling the overwrite setting causes recorded files to be overwritten once the HDD is full.

7. Click Apply, and then click OK to exit the menu.

Scheduling Recording

The Schedule Record Settings menu allows you to set up flexible recording schedules for daily
or weekly recording.

To set up a recording schedule:

1. Click Menu

2. Select the Schedule tab to enter the Schedule Record Settings menu (see Figure 4-4).

Figure 4-4 Schedule Record Settings Menu

 Settings  Record to enter the Record Settings menu.

3. Select the camera for which you want to configure a recording schedule.

4. Click Edit to enter the Schedule Settings menu.

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5. Select the Enable Schedule check box.

6. Select the day you want to record or select All Week to record the entire week.

7. Click All Day to enable recording for the entire day, or select different periods for each
day. Up to eight time periods can be scheduled.

Note Scheduled time periods cannot be overlapped.

8. Select the recording type.

The recording type can be selected to scheduled or triggered by motion detection and/or
alarm. For more specific settings about motion detection and alarm recordings, please
refer to Configuring Alarms on page 59.

9. Click OK.

10. Repeat step 3 to step 9 for other cameras, or copy settings from one schedule to the
others under Copy To.

11. Click OK to save the settings.

Note The Event encoding parameters will take effect when motion detection or alarms

are triggered. The Timing encoding parameters will take effect when there no
events are occurring.

Starting a Manual Recording

A manual recording can be enabled at any time by means of the following configuration:

1. Click Menu  Manual Record to enter the Manual Record menu (see Figure 4-5).

Figure 4-5 Manual Record Menu

2. Start manual recording by selecting ON or OFF for each camera.

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Protecting Recorded Files

Two methods are provided to prevent recorded files from being deleted from the HDD or from
being overwritten during cycle recording. You can set the recorded files to be locked or you can
set the HDD that the files reside on to be read-only.

Locking and Unlocking Recorded Files

To lock or unlock a recorded file:

1. Click Menu  Video Search to enter the Video Search menu (see Figure 4-6).

Figure 4-6 Video Search Menu

Recording Settings | 53

2. Search for the desired recording by entering search parameters.

Search parameters include Camera ID, Video/File Type, and Start/End Time.

3. Click Search.

A list of recorded files (see Figure 4-7) matching the search parameters are displayed.

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Figure 4-7 Video Search Result List

4. Select the file you want to lock/unlock.

5. Click Lock to lock the file. If the file is already locked, click Unlock to unlock file.

Locked files are shown with a closed lock, while unlocked files are shown with an opened
lock.

6. Click Cancel to exit the menu.

Setting the Hard Drive to Read-Only

To set a HDD to read-only:

1. Click Menu  HDD to enter the HDD Management menu (see Figure 4-8).

Figure 4-8 HDD Management Menu

2. Select the General tab.

3. Select the HDD to set to read-only.

4. Click Property to enter the Property Settings menu (see Figure 4-9).

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Recording Settings | 55

Figure 4-9 HDD Property Settings Menu

5. Set the HDD Status to Read-only, and then click OK to save the settings.

Note Once set to read-only, the HDD cannot be written to until it is set back to

read/write (R/W).

Note For models installed with one HDD only, when the property is set to read-only,

the recording of the device will be stopped.

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5

Playback Panel

Playback Control
Panel

Playback 5

This chapter describes the playback controls and the various methods of playing back recorded
video, including playback from a search and playing back frame-by-frame.

Video Playback

The Client application allows all users to play back record files of the specified period.
Multi-camera simultaneous playback is supported.

Playback Interface

Multiple toolbar and buttons are provided on the Playback interface to control the video
playback (see Figure 5-1).

Figure 5-1 Playback Interface

The Playback Control panel (see Figure 5-2), provides various control buttons for video
playback.

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Figure 5-2 Playback Control Panel

Note A blue bar refers to the Normal recording (scheduled, manual), while the red

bar indicates Event recording.

Playback by Search

To play back record files by video search:

1. Click Menu

2. Set the search parameters by selecting which cameras to search, the video type, the file
type, and the start and end times (see Figure 5-3).

Figure 5-3 Video Search Menu

3. Click Play to start playback of all files found, or click Search to see a list of search results.

4. Select the file you want to play back, and then press Play.

Recorded files will automatically be played back in the Playback interface (see Figure 5-4).

 Video Search to enter the Video Search menu.

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Figure 5-4 Playback Interface

Playback | 59

Playback in Live View Mode

The Client application also allows you to play back recorded files in Live View mode.

To play back by channel in Live View mode:

1. Right-click on the desired channel, and then click Playback.

Recorded video from the selected channel will start playing back in the Playback window.
An Attention message will appear if there are no recordings found in the previous five
minutes.

2. Optionally, you can select additional channels for play back from the channel list on the
right side of the Playback interface (see Figure 5-5).

Figure 5-5 Playback Interface

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Multi-camera Playback

1. Select the cameras from the list for which you want simultaneous playback.

2. Click to stop the ongoing video playback.

3. Click to start multi-camera simultaneous playback.

Note

• Up to 16 cameras can be played back simultaneously.

• The camera list operation is accessible by mouse only. Please do not

• If the camera numbered the lowest among the multiple cameras selected for

• The video for simultaneous playback by multiple cameras selected from the

operate by front panel.

simultaneous playback provides no recorded files for the current day
selected on the calendar, then the warning message Playback failed
will be displayed on the screen.

camera list refers to the all-day recorded files of the selected day.

Playback by System Log

To play back video from the System Log:

1. Click Menu  Maintenance  Log Search to enter the Log Search menu (see

Figure 5-6).

Figure 5-6 Log Search Menu

2. Set Major Type to Information, set Minor Type to Start Record or End Record, and then

3. Click Search.

4. Select the video log to play back, and then click Play.

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select the Start Time and End Time.

A list of search results is displayed.

The selected recording will begin to play in the Playback interface.

Playback Frame-by-Frame

To play back frame-by-frame in the Playback interface:

Using a Mouse

1. Click Slow Forward on the Playback Control Panel until the speed changes to single
frame.

2. Click Pause to advance the video frame by frame.

Using the Front Panel/Remote Control

1. Press the down arrow to change the playback speed to single frame.

2. Press (Enter) to advance the video frame by frame.

Digital Zoom

To use digital zoom in Playback mode:

1. Right-click the mouse in Playback mode.

2. Click Digital Zoom in the drop-down submenu.

3. Drag the red box to the desired area for zooming.

The zoomed image will be magnified by 4 times (see Figure 5-7).

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Figure 5-7 Digital Zoom in Playback Mode

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6

Backup 6

This chapter describes how to back up recorded files, including exporting files and video clips.

Backing Up Recorded Files

Recorded files can be backed up to various devices, such as USB flash drives, USB hard drives,
or a DVD writer.

Exporting Files

To export recorded files:

1. Click Menu  Video Export to enter the Record Backup menu (see Figure 6-1).

Figure 6-1 Record Backup Menu

2. Select the desired parameters to search for recorded files to export.

3. On the toolbar, click Export.

A list of video search results is displayed (see Figure 6-2).

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Figure 6-2 Video Search Results

4. Select the recorded files you want to export. You can also click Play to confirm the
recorded file you want to export.

The size of the currently selected files is displayed at the lower-left corner of the window.

5. Click Next to enter the Export menu (see Figure 6-3).

Figure 6-3 Export Menu

6. Select the device to which the record file is to be exported from drop-down list (USB Flash
Drive, USB HDD, DVD Writer).

7. If the backup device is not recognized:

•Click Refresh.

• Reconnect the device.

• Check for compatibility from vendor (see Troubleshooting the HRG DVR on page 113).

8. Click Start to begin the backup process (see Figure 6-4).

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Figure 6-4 Backup Progress Screen

9. After the backup process has completed (Figure 6-5), select a file from your device and
click Play to verify that it has been exported successfully.

Figure 6-5 Export Successful Screen

Note Video Player software will automatically be copied to the device that the recorded

files were exported to.

Exporting Video Clips

You can select video clips to export directly in Playback status. A maximum of 30 clips can be
selected for each channel.

Exporting Video Clips Using the Mouse

To export video clips during Playback using the mouse:

1. Enter the Playback interface (see Video Playback on page 47).

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2. Click Start/Stop Clip on the Playback Control Panel (see Figure 5-2), and select the start
and end of the video clip during playback. Repeat for additional clips.

3. Click Quit Playback to exit the Playback interface. You are then prompted to save the
clips (see Figure 6-6).

Figure 6-6 Save Video Clips Prompt

4. Click Yes to enter the Backup interface, or click No to exit the Playback interface.

5. In the Backup interface, click Start to begin the backup process.

Exporting Video Clips Using the Front Panel/Remote

To export video clips during Playback using the Front Panel/Remote:

1. Enter the Playback interface (See Video Playback on page 47).

2. During playback, press Edit to mark the start of the clip.

3. Press Edit again to mark the end of the clip.

4. Repeat steps 2 and 3 for additional clips.

5. Press the ESC button to exit the Playback interface. You will then be prompted to save the
clips (see Figure 6-6).

6. Click Yes to enter the Backup interface, or click No to exit the Playback interface.

7. In the Backup interface, click Start to begin the backup process.

Managing Backup Devices

To manage backup devices, you must first be in the Export menu (see Figure 6-7). The Export
menu can be accessed by following the steps shown in the section Exporting Files.

Figure 6-7 Export Menu

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From the Export menu, you can select the following options:

• New Folder: Create a new folder on the export device.

• Delete: Delete a file or folder from the export device.

• Play: Play the selected video file on the export device.

• Format: Format the export device.

• Erase: Erase files from a re-writable CD or DVD.

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7

Alarm Settings 7

This chapter describes how to configure the HRG DVR to detect and respond to alarms.

Configuring Alarms

Motion Detection Alarm

To configure Motion Detection recording, do the following:

1. Click Menu  Settings  Camera to enter the Camera Settings menu (see Figure 7-1).

Figure 7-1 Camera Settings Menu

2. Select the Advanced tab to enter the Advanced Camera Settings menu (see Figure 7-2).

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Figure 7-2 Advanced Camera Settings - Motion Detection

3. Select the Motion Detection check box, and then click Area Settings to enter the Motion
Detection Area Settings interface.

4. Mask the Motion Detection area by dragging the grid with your mouse (see Figure 7-3).
The maximum area can be set to full screen. You can also use the EDIT and direction
buttons on the front panel of the HRG DVR to configure the Motion Detection area.

Figure 7-3 Motion Detection Area Settings Interface

5. Right-click anywhere in the window or press MENU on the front panel of the DVR to set the

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Motion Detection Sensitivity (see Figure 7-4). The higher the value, the higher the
sensitivity level.

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Figure 7-4 Motion Detection Sensitivity Settings

6. Click OK to return to the Motion Detection Area Settings interface.

7. Right-click anywhere in the window, and then click Exit to return to the Advanced Camera
Settings menu.

8. Click Handle to enter the Exception Handle menu (see Figure 7-5).

Figure 7-5 Exception Handle Menu

9. Select cameras to trigger for recording when motion is detected by selecting the check
boxes under the desired cameras.

10. Select the Schedule tab to set when you want motion detection to be enabled (see

Figure 7-6). The schedule can be set for all week or any day of the week, with up to eight

time periods per day.

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Figure 7-6 Schedule Settings

Note After you have configured the schedule, the HRG DVR must be restarted for the

new settings to take effect.

11. Select the Handle tab to configure exceptions handling (see Figure 7-7). Exception trigger
options are described in Understanding Exception Trigger Options on page 81.

Figure 7-7 Handle Settings

12. Click OK to save the settings for the selected camera.

You can now add a schedule to start recording when motion is detected (see Scheduling

Recording on page 41).

Sensor Alarm Settings

Recordings can be triggered from an external relay alarm device.

To set up sensor alarms:

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Alarm Settings | 73

1. Click Menu  Settings  Alarm to enter the Alarm Settings menu (see Figure 7-8).

Figure 7-8 Alarm Settings Menu

2. Select the Alarm Input Number, and then click Set to enter the Alarm Input Settings menu
(see Figure 7-9).

Figure 7-9 Alarm Input Settings Menu

3. Set Type to Normally Opened (N.O) or Normally Closed (N.C).

4. Select the Setting check box, and then click Handle to enter the Alarm Input Handle menu
(see Figure 7-10).

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Figure 7-10 Alarm Input Handle Menu

5. Select the Triggered Camera tab.

6. Select cameras to trigger for recording when an alarm occurs by selecting the check
boxes under the desired cameras (see Figure 7-10).

You can select a PTZ camera to link with the alarm input and then set the call up of preset,
patrol, and pattern for alarm-linked actions.

7. Click OK to save the settings.

8. You can now add a schedule to start recording when an alarm is triggered (see

Scheduling Recording on page 41).

Alarm outputs can also be configured in the Alarm Settings menu.

To set up an Alarm Output:

1. Select the Alarm Output tab to enter the Alarm Output interface (see Figure 7-11).

Figure 7-11 Alarm Output Interface

2. Select the output you want to configure, and then click Set to enter the settings page for

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the selected channel (see Figure 7-12).

Figure 7-12 Alarm Output Settings

Alarm Settings | 75

3. Configure the settings for the selected output.

4. Click OK to save the settings.

Note If Hold For is set as Manually Stop, the alarm will only stop when you manually

turn it off (see Manual Alarm Triggering).

Manual Alarm Triggering

You can trigger alarm outputs manually through the Manual Alarm menu.

To trigger alarm outputs manually:

1. Click Menu

Figure 7-13 Manual Alarm Menu

 Manual Alarm to enter the Manual Alarm menu (see Figure 7-13).

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2. Configure the following settings in the Manual Alarm menu:

• Trigger: Select an alarm from the list and click Trigger to trigger its output.

• Trigger All: Trigger all alarm outputs at once.

• Clear All: Stop all alarm outputs at once.

3. Click OK to save the settings.

Video Loss Detection

The DVR can be set up to detect video loss and trigger an action.

To set up video loss detection:

1. Click Menu

Figure 7-14 Camera Settings Menu

 Settings  Camera to enter the Camera Settings menu (see Figure 7-14).

2. Select the Advanced tab to enter the Advanced Camera Settings menu.

3. Select the camera to be configured with video loss detection.

4. Select the Video Loss Detection check box to enable this feature (see Figure 7-15).

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Alarm Settings | 77

Figure 7-15 Advanced Camera Settings - Video Loss Detection

5. Next to Video Loss Detection, click Handle to enter the Exception Handle menu.

6. Select the Schedule tab to set when you want video loss detection to be enabled (see

Figure 7-16). The schedule can be set for all week or any day of the week, with up to eight

time periods per day.

Figure 7-16 Schedule Settings

Note After you have configured the schedule, the HRG DVR must be restarted for the

new settings to take effect.

7. Select the Handle tab to configure exceptions handling (see Figure 7-17). Exception
trigger options are described in Understanding Exception Trigger Options on page 81.

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Figure 7-17 Handle Settings

8. Click OK to save the settings.

9. Repeat step 3 to step 8 to configure settings for other channels.

Video Tampering Detection

The video tampering can also be detected and set to trigger an action on your DVR.

Note The video tampering detection area is in full-screen mode by default and cannot

be configured.

To set up video tampering detection:

1. Click Menu

Figure 7-18 Camera Settings Menu

 Settings  Camera to enter the Camera Settings menu (see Figure 7-18).

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Alarm Settings | 79

2. Select the Advanced tab to enter the Advanced Camera Settings menu.

3. Select the camera to be configured with video tampering detection.

4. Select the Tamper Detection check box to enable this feature (see Figure 7-19).

Figure 7-19 Advanced Camera Settings - Tamper Detection

5. Next to Tamper Detection, click Handle to enter the Exception Handle menu.

6. Select the Schedule tab to set when you want video tampering detection to be enabled
(see Figure 7-20). The schedule can be set for all week or any day of the week, with up to
eight time periods per day.

Figure 7-20 Schedule Settings

Note After you have configured the schedule, the HRG DVR must be restarted for the

new settings to take effect.

7. Select the Handle tab to configure exceptions handling (see Figure 7-21). Exception
trigger options are described in Understanding Exception Trigger Options on page 81.

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Figure 7-21 Handle Settings

8. Click OK to save the settings.

9. Repeat step 3 to step 8 to configure settings for other channels.

Exception Settings

The exception setting allows the DVR to alert you when irregular events occur. These events
include:

• HDD Full: All installed hard drives are full.

• HDD Error: Errors occurred during writing of the hard drive(s), no hard drive is installed, or
the hard drive(s) failed to initialize.

• Network Disconnected: Disconnected network cable.

• IP Conflict: Conflict in IP address setting.

• Illegal Login: Incorrect user ID or password used.

• Video Output Standard Mismatch: Video output standards do not match each other.

To set exceptions:

1. Click Menu  Settings  Exception to enter the Exception menu.

2. Under Exception Type, select the exception that you want to configure.

3. Select triggering options (see Figure 7-22).

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Figure 7-22 Exception Menu

Alarm Settings | 81

Understanding Exception Trigger Options

When setting up exception handles for such features as motion detection and relay alarms, you
can select triggering options to alert you of these exceptions.

The triggering options include:

• Pop-up Image on Monitor: When an alarm is triggered, the local monitor (VGA or BNC
monitor) will display an image in Live View mode. This alarm can be configured under the
Popup Alarm Image handle method. For alarms that are triggered simultaneously, images
will be displayed one at a time every 10 seconds (default dwell time). A different dwell time
can be set by going to Menu
stops, cycling of the images will also stop and you will be returned to the Live View screen.

• Audio Warning: Trigger an audible beep when exception is detected.

• Notify Surveillance Centre: Sends a signal to remote alarm host when exception is
detected (see Configuring Remote Alarm Host Settings on page 77).

• Trigger Alarm Output: Trigger an alarm output when an exception is detected. Alarm
output can be configured by following the steps listed in Sensor Alarm Settings.

 Settings  Display  Dwell Time. Once the alarm

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8

Network Settings 8

This chapter covers how to configure network settings.

Configuring Network Settings

The network settings must be configured if the HRG DVR is used for monitoring over a network.

Configuring General System Settings

To configure the general network settings:

1. Click Menu  Settings  Network to enter the Network Settings menu (see Figure 8-1).

Figure 8-1 Network Settings Menu

2. Select the General tab. Configure the settings on the interface.

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3. If you want to configure your own settings, enter the settings for:

• IP Address: IP address you would like to use for your HRG DVR.

• Subnet Mask: Subnet Mask of network.

• Default Gateway: IP address of your Gateway. Typically the IP address of your router.

• Preferred/Alternate DNS Server: The preferred and alternate Domain Name System

(DNS) Server to be used with your HRG DVR.

4. If you have a DHCP server running and would like your DVR to automatically obtain an IP
address and other network settings from that server, select the DHCP check box. You can
check the DHCP status by going to the Network Status tab (see Figure 8-2).

Figure 8-2 Network Status

5. Click OK to save the settings and exit the menu.

Configuring PPPoE Settings

Your DVR also allows for Point-to-Point Protocol over Ethernet (PPPoE) access.

To set up PPPoE access:

1. Click Menu  Settings  Network to enter the Network Settings menu.

2. Select the Advanced tab to enter the Advanced Network Settings menu (see Figure 8-3).

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Network Settings | 85

Figure 8-3 Advanced Network Settings Menu

3. Click Set next to PPPOE to enter the PPPoE Settings menu (see Figure 8-4).

Figure 8-4 PPPoE Settings

4. Select the PPPOE check box to enable this feature.

5. Fill in the User Name, Password, and Confirm Password boxes, and then click OK.

PPPOE credentials can be obtained from your network administrator. Once the setup is
completed, your DVR will automatically dial-up into your network after reboot.

6. Click OK to save the settings and exit the menu.

You may be asked to restart your HRG DVR for the settings to take effect. To check on the
status of your PPPoE connection, go to Menu

 Settings  Network and select the

Network Status tab.

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Configuring DDNS

If your DVR is set up to use PPPoE as its default network connection, you can set up Dynamic
DNS (DDNS).

To set up DDNS:

1. Click Menu

2. Select the Advanced tab.

3. Next to DDNS, click Set to enter the DDNS settings menu (see Figure 8-5).

Figure 8-5 DDNS Settings Menu

 Settings  Network to enter the Network Settings menu.

4. Select the DDNS check box to enable this feature.

5. Select the desired DDNS Type from the drop-down menu, and configure accordingly.

Note Configuration application notes for supported DDNS servers can be

found on the HRG Performance Series DVR product webpage
(https://www.honeywellvideo.com/products/recorders/em/index.html)
in the Product Literature section.

Configuring NTP Server Settings

A Network Time Protocol (NTP) Server can be set up on your HRG DVR to maintain the current
date and time.

To set up an NTP server:

1. Click Menu

2. Select the Advanced tab.

3. Next to NTP, click Set to enter the NTP Settings menu (see Figure 8-6).

 Settings  Network to enter the Network Settings menu.

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Network Settings | 87

Figure 8-6 NTP Settings Menu

4. Select the NTP check box to enable this feature.

5. Configure the NTP settings:

• Synchronize Interval: Time in minutes to synchronize with the NTP server.

• NTP Server: Address of the NTP server.

Note The address can be set to the IP address or the domain name. When the domain

name is used, please set the DNS server address.

6. Click OK to save the settings and exit the menu.

Note Time synchronization interval has a range of 0 to 10080 min, normally 7200 min. If

the DVR is used on a public network, you should use an NTP server that has a
time synchronization function, such as the server at the National Time Center (IP
Address: 210.72.145.44). If the DVR is set up in a more customized network, NTP
software can be used to establish an NTP server used for time synchronization.

Configuring Remote Alarm Host Settings

With a remote alarm host set, the HRG DVR will send a signal to the host when an alarm is
triggered. The remote alarm host must have the Network Video Surveillance software installed.

To set up a remote alarm host:

1. Click Menu  Settings  Network to enter the Network Settings menu.

2. Select the Advanced tab.

3. Next to Host/Others, click Set to enter the Host/Others menu (see Figure 8-7).

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Figure 8-7 Host/Others Menu

4. Enter the Alarm Host IP and Alarm Host Port.

Alarm Host IP is the IP of the remote PC that has the Network Video Surveillance software
installed. The Alarm Host Port must be the same as software's alarm monitor port (default
port is 7200).

Configuring Multicast

Setting up multicasting solves limitation issues when streaming video through a network access
device. A multicast address spans the Class-D IP range of 224.0.0.0 to 239.255.255.255. It is
recommended to use the IP address range from 239.252.0.0 to 239.255.255.255.

To set up multicasting:

1. Click Menu

2. Select the Advanced tab.

3. Next to Host/Others, click Set to enter the Host/Others menu.

4. Set Multicast IP (see Figure 8-8).

When adding a device to the Network Video Surveillance software, the multicast address
must be the same with the DVR's multicast IP.

Figure 8-8 Host/Others Menu

 Settings  Network to enter the Network Settings menu.

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5. Click OK to save the settings and exit the menu.

Configuring Server and HTTP Ports

If you would like to change the server and HTTP ports from the default settings, you can do so
in the Network Settings menu. The default server port is 8000 while the default HTTP port is 80.

To change the default ports:

1. Click Menu  Settings  Network to enter the Network Settings menu.

2. Select the Advanced tab.

3. Next to Host/Others, click Set to enter the Host/Others menu.

4. Enter new Server Port and HTTP Port (see Figure 8-9).

Figure 8-9 Host/Others Menu

Network Settings | 89

Note The Server Port has a port range of 2000 to 65535 and is used for remote client

Configuring Email

You can configure your HRG DVR to send email notifications to all designated users if an alarm
event or motion event is detected.

Before configuring the email settings, ensure that your DVR is connected to a local area network
(LAN) that maintains an SMTP mail server. The network must also be connected to either an
intranet or the Internet, depending on the location of the email accounts to which you want to
send notification.

To configure the email settings:

1. Click Menu

2. Select the Advanced tab.

3. Click Set next to Email to enter the Email settings menu.

software access. The HTTP port is used for remote Internet browser access.

 Settings  Network to enter the Network Settings menu.

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Figure 8-10 Email Settings Menu

4. Configure the following email settings:

• Server Authentication (optional): Check to enable server authentication.

• User Name: Enter the sender’s email user account for SMTP server authentication.

• Password: Enter the sender’s email password for SMTP server authentication.

• SMTP Server: Enter the SMTP server IP address or host name. (For example,

smtp.263xmail.com.)

• From Name: Enter the sender’s name.

• From Email Address: Enter the sender’s email address.

• Select Recipients: Select the receiver. Up to 3 receivers can be configured.

• To Name: Enter the name of the user who is to receive the notification email.

• To Email Address: Enter the email address of the user who is to receive the

notification email.

5. Click Apply to save the Email settings.

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9

PTZ Control 9

This chapter describes how to configure and use the HRG Performance Series DVR to control
PTZ Dome cameras in your network system.

Navigating the PTZ Menu

PTZ menus can be navigated using either the mouse or the front panel/remote. For quick
access to certain PTZ settings, click the right mouse button in Live View mode, and then click
PTZ to enter PTZ control mode (see Using the Mouse in Live View on page 34). While in PTZ
control mode, right-click anywhere in the window to see the PTZ menu (see Figure 9-1).

Figure 9-1 PTZ Menu

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Menu items include:

• Camera: Select a PTZ camera.

• Call Preset: Call a PTZ preset.

• Call Patrol: Call a PTZ sequence.

• Call Pattern: Call a PTZ pattern.

• Preset Settings: Enter PTZ preset configuration menu.

• Patrol Settings: Enter PTZ sequence configuration menu.

• Pattern Settings: Enter PTZ pattern configuration menu.

• PTZ Menu: Enter PTZ control menu.

• PTZ Settings: Enter PTZ settings menu.

Configuring PTZ Settings

Settings for a PTZ camera must be configured before it is used. Before proceeding, verify that
the PTZ and RS-485 of the DVR are connected properly.

To configure PTZ settings:

1. Click Menu  Settings  PTZ to enter the PTZ Settings menu (see Figure 9-2).

Figure 9-2 PTZ Settings Menu

2. Next to Camera, select the channel where PTZ camera is installed.

3. Set the Baudrate, Data Bit, Stop Bit, Parity, Flow Control, PTZ Protocol, and Address.

4. Click OK to save the settings and exit the menu.

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Note All setting parameters (baud rate, data bit, stop bit, parity, flow control, PTZ

protocol and address) must be consistent with the PTZ camera connected.

Setting PTZ Presets, Patrols and Patterns

2
1

4

567839

The HRG DVR allows you to program presets, patrols, and patterns for a connected PTZ
camera.

Understanding PTZ Controls

The PTZ control panel provides a series of PTZ controls (see Figure 9-3).

Figure 9-3 PTZ Control Panel

PTZ Control | 93

The controls on the panel include:

1. Directional Pad/Auto-scan Buttons: Controls the movements and directions of the PTZ.
The center button is also used to start the auto-scan of the PTZ.

2. Zoom: Used to zoom in and out with the PTZ.

3. Focus: Used to adjust the focus of the PTZ.

4. Iris: Used to open up or close the iris of the PTZ.

5. Speed: Adjusts the movement speed of the PTZ.

6. Light: Turns the PTZ light (if applicable) on and off.

7. Wiper: Turns the PTZ wiper (if applicable) on and off.

8. Zoom In: Instantly zooms the PTZ in.

9. Center: Centers the PTZ.

Customizing Presets

Presets can be set to move your PTZ camera to a desired preset location.

To set up and call custom PTZ presets:

1. Open the PTZ Control panel (Figure 9-3) by selecting PTZ in the right-click menu or by
pressing PTZ on the front panel of the DVR.

2. Click Preset to enter the Preset Management menu.

3. In the Preset Management menu (see Figure 9-4) you can:

• Configure Preset: Use the PTZ control panel to adjust the position of the preset.

Select a Preset number and click Set to save preset location.

• Clear Preset: Select a Preset number and click Clear to delete the preset. You can

also click Clear All to delete all presets.

• Call Preset: Select a Preset and click Call.

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Figure 9-4 Preset Management Menu

Note Only valid presets can be called and deleted.

Customizing Patrols

Patrols can be programmed to move the PTZ to different key points and make it stay there for a
defined duration before moving on to the next point. The key points are defined by presets
which can be set by following the steps above in Customizing Presets.

To set up and call PTZ patrols:

1. Open the PTZ Control panel (Figure 9-3), by clicking PTZ in the mouse menu or by
pressing PTZ on the front panel of the DVR.

2. Click Patrol to enter the Patrol Management menu (see Figure 9-5).

Figure 9-5 Patrol Management Menu

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PTZ Control | 95

3. In the Patrol Management menu, you can configure a patrol:

a. Select a Patrol Number to set.

b. Select valid presets (See Customizing Presets), and then click Set to enter the Patrol

Configuration menu. A sequence should have at least two valid presets.

c. Set the KeyPoint No., Duration, and Speed (see Figure 9-6).

The KeyPoint Number determines the order the PTZ will follow when cycling through
the patrol. The Duration refers to the time span to stay at the corresponding keypoint.
The Speed defines the rate at which the PTZ will move to the current preset.

Figure 9-6 Patrol Configuration Menu

4. Click OK to return to the Patrol Management menu and repeat step 2 and step 3 to
configure other keypoints.

5. After all keypoints have been configured, click the defined KeyPoint Number, and then
click Add to complete the setting.

6. Click OK to save the settings and exit the current menu.

To clear a PTZ patrol:

1. In the Patrol Management menu (Figure 9-5), select a valid Patrol Number.

2. Click Clear to delete the patrol.

To call a PTZ patrol:

1. In the Patrol Management menu (Figure 9-5), select a valid Patrol Number.

2. Click Start to call the patrol, and then click Stop to stop the patrol (see Figure 9-7).

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Figure 9-7 Patrol Management Menu

Customizing Patterns

Patterns can be set up by recording the movement of the PTZ.

To set up and call PTZ patterns:

1. Open the PTZ Control panel (Figure 9-3), by clicking PTZ in the mouse menu or by
pressing PTZ on the front panel of the DVR.

2. Click Pattern to enter the Pattern Management menu (see Figure 9-8).

Figure 9-8 Pattern Management Menu

3. Select a Pattern Number.

4. To record a new pattern, click Run Record to start recording the movements of the PTZ.

5. To run a pattern, click Run Pattern on a valid pattern.

6. Click OK to exit the menu.

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Use the PTZ control panel to move the PTZ. The PTZ movements are recorded until Stop
Record is clicked.

The PTZ moves according to the path that was defined until Stop Pattern is clicked.

10

Camera Management 10

This chapter covers OSD settings, image settings, and privacy mask settings.

OSD Settings

Use the Camera Management menu to configure on-screen display (OSD) settings. The OSD is
shown in each display during Live View mode and includes the time and date as well as the
camera name.

To configure OSD settings:

1. Click Menu

2. Select the channel to set up the OSD settings in the Camera drop-down list and then click

3. Configure the desired OSD settings (see Figure 10-1).

 Settings  Camera to enter the Camera Settings menu (see Figure 10-1).

Set.

Figure 10-1 Camera Settings Menu

4. Click Set to modify the OSD display position, including the camera name position and the
date/time display position.

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Image Settings

Image settings such as the brightness, contrast, saturation and hue can also be adjusted in the
Camera Management menu.

To adjust image settings:

1. Click Menu

2. Select the Advanced tab to enter the Advanced Camera Settings menu (see Figure 10-2).

Figure 10-2 Advanced Camera Settings Menu

 Settings  Camera to enter the Camera Settings menu (see Figure 10-1).

3. Select the channel for image settings in the Camera drop-down list.

4. Next to Image Settings, click Set.

5. Adjust the image settings (see Figure 10-3).

You can adjust brightness, contrast, saturation, and hue in the menu. The adjustments of
image settings will affect the live images and the recorded images.

Figure 10-3 Image Settings

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Privacy Mask Settings

You can set up privacy mask to mask off sensitive or private areas in the field of view of a
camera.

To set up a privacy mask:

1. Click Menu

2. Select the Advanced tab to enter the Advanced Camera Settings menu (see Figure 10-4).
Select the channel for privacy mask settings in the Camera drop-down list.

Figure 10-4 Advanced Camera Settings Menu

 Settings  Camera to enter the Camera Settings menu.

Camera Management | 99

3. Select the Mask check box to enable the feature.

4. Click Area Settings to enter the Area Settings menu.

5. Set the mask area (see Figure 10-5). You can configure up to four areas.

Figure 10-5 Setting Mask Area

6. Click Exit to save the settings and exit the Mask Area Settings interface.

800-12005V1 - A - 08/2012

100 | Performance Series DVR User Guide

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