EverFocus EAN3300, EAN3220, EAN3120 User Manual

EAN Plus Series

IP Box Camera

User’s Manual

* Lens not included.

Release Date: October, 2012

any means without written permission of the EverFocus Electronics Corporation.

EverFocus

12F, No.79, Sec. 1, Shin-Tai Wu Road,

Hsi-Chih, Taipei, Taiwan

TEL: +886 2 2698 2334

FAX: +886 2 2698 2380

www.everfocus.com.tw

October, 2012

Regulatory Notices

About this document

All the safety and operating instructions should be read and followed before the unit is operated. This

manual should be retained for future reference. The information in this manual was current when

published. The manufacturer reserves the right to revise and improve its products. All specifications are

therefore subject to change without notice.

FCC Notice "Declaration of Conformity Information"

This equipment has been tested and found to comply with the limits for a Class

A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable

protection against harmful interference in a residential installation. This equipment generates, uses and

can radiate radio frequency energy and, if not installed and used in accordance with the instructions,

may cause harmful interference to radio communications. However, there is no guarantee that

interference will not occur in a particular installation. If this equipment does cause harmful interference

to radio or television reception, which can be determined by turning the equipment off and on, the user

is encouraged to try to correct the interference by one or more of the following measures:

- Reorient or relocate the receiving antenna.

- Increase the separation between the equipment and receiver.

- Connect the equipment into an outlet on a circuit different from that to which the receiver is

connected.

- Consult the dealer or an experienced radio/TV technician for help.

Warning: Changes or modifications made to this equipment, not expressly approved by EverFocus or

parties authorized by EverFocus could void the user's authority to operate the equipment.

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:

(1) This device may not cause harmful interference, and

(2) This device must accept any interference received, including interference that may cause undesired

operation.

EverFocus Electronics Corp.

12F, No. 79, Sec. 1, Shin-Tai Wu Rd., Hsi-Chi,

Taipei Hsien, Taiwan, R.O.C.

EAN Plus-series cameras comply with CE and FCC.

Safety Notice

These limits are designed to provide reasonable protection. This equipment generates, uses and can

radiated radio frequency energy and, if not installed and used in accordance with the instructions, may

cause harmful interference to radio communications. However, there is no guarantee that interference

will not occur in a particular installation. If this equipment does cause harmful interference to radio or

television reception, which can be determined by turning the equipment off and on, the user is

encouraged to try to correct the interference by one or more of the following measures:

- Reorient or relocate the receiving antenna.

- Increase the distance between the equipment and the receiver.

- Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.

- Consult the dealer or an experienced radio/TV technician for help.

Any changes or modifications not expressly approved by the party responsible for compliance could void

the user's authority to operate the equipment.

To reduce risk of fire or electric shock, do not expose this appliance to rain or moisture.

Do not attempt to disassemble the appliance. To prevent electric shock, do not remove screws or

covers. There are no user-serviceable parts inside. Contact qualified service personnel for maintenance.

Handle the appliance with care. Do not strike or shake, as this may damage the appliance.

Do not use strong or abrasive detergents when cleaning the appliance body. Use a dry cloth to

clean the appliance when it is dirty. When the dirt is hard to remove, use a mild detergent and wipe

gently.

Do not operate the appliance beyond its specified temperature, humidity or power source ratings.

Do not use the appliance in an extreme environment where high temperature or high humidity exists.

Use the appliance at a temperature between 0°C and 50°C / 32°F and 122°F and a humidity level

between 0% and 80% non-condensing. The input power source for this appliance is 12VDC & PoE.

Use only the recommended power supplies. Power supplies must comply with the requirement of

the latest version of IEC60950-1. Substitutions may damage the unit or cause a fire or shock hazard.

Electrostatic-sensitive device. Use proper CMOS/MOSFET handing precautions to avoid

electrostatic discharge.

Installation should be performed by qualified service personnel only in accordance with the

National Electrical Code or applicable local codes.

Terms and Trademark

Ethernet, Internet Explorer, Linux, Microsoft, Windows, WWW are registered trademarks of the

respective holders. Other product names appearing in this User's Guide may be trademarks or registered

trademarks of their respective holders. Java™ and all Java-related logos and trademarks are trademarks

or registered trademarks of Sun Microsystems, Inc. in the United States and other countries.

Support

If the unit ever needs to be repaired or serviced, the customer should contact the nearest EverFocus

Electronics Corp. Service Center for return authorization and shipping instructions.

iii

CONTENTS

1. Introduction ....................................................................................................................................... 1

2. Overview ............................................................................................................................................ 2

3. Features ............................................................................................................................................. 3

4. Installation ......................................................................................................................................... 4

4.1 Packing List ....................................................................................................................................... 4

4.2 I/O Terminal Block ........................................................................................................................... 5

4.3 Lens Installation and Adjustment .................................................................................................... 5

4.4 Top / Bottom-Mount ....................................................................................................................... 6

4.5 Basic Connection .............................................................................................................................. 7

5. Accessing the User Interface ............................................................................................................... 8

5.1 Assigning an IP Address ................................................................................................................... 8

5.2 Settings for Microsoft Internet Explorer ........................................................................................ 10

5.3 Connecting the Camera to the Network ........................................................................................ 12

5.4 Live View Window .......................................................................................................................... 14

6. Playback ........................................................................................................................................... 17

6.1 Remote Playback Using Playback Page .......................................................................................... 17

6.2 Setting up the Playback Function .................................................................................................. 19

6.2.1 Preparing the Micro SD Card ............................................................................................. 19

6.2.2 Testing the Playback Function ........................................................................................... 19

6.3 Playing Back Using ARV Viewer ..................................................................................................... 21

7 Settings ............................................................................................................................................ 22

7.1 System Info .................................................................................................................................... 22

7.1.1 Information ........................................................................................................................ 22

7.1.2 Log ...................................................................................................................................... 23

7.2 User Config ..................................................................................................................................... 24

7.2.1 Live View Config ................................................................................................................. 24

7.2.2 Recording / Snapshot ......................................................................................................... 25

7.2.3 Language ............................................................................................................................ 26

7.3 Network ......................................................................................................................................... 27

7.3.1 Network ............................................................................................................................. 27

7.3.2 DDNS .................................................................................................................................. 29

7.3.3 SMTP / FTP ......................................................................................................................... 31

7.3.4 HTTPS ................................................................................................................................. 33

7.3.5 SNMP .................................................................................................................................. 36

7.3.6 Network Alarm ................................................................................................................... 36

7.4 Video .............................................................................................................................................. 37

7.4.1 Multi Streaming ................................................................................................................. 37

7.4.2 Camera ............................................................................................................................... 39

7.4.3 Advanced ........................................................................................................................... 41

7.4.4 ROI (Region of Interest) ..................................................................................................... 48

7.4.5 Privacy Mask ...................................................................................................................... 49

7.5 Audio .............................................................................................................................................. 51

7.6 User ................................................................................................................................................ 52

7.6.1 User Information ................................................................................................................ 52

7.6.2 IP Address Filter ................................................................................................................. 54

7.7 Event .............................................................................................................................................. 55

7.7.1 Event Settings .................................................................................................................... 55

7.7.2 Motion Detection ............................................................................................................... 58

7.7.3 Tamper Detection .............................................................................................................. 59

7.7.4 Alarm I/O ............................................................................................................................ 59

7.7.5 Schedule ............................................................................................................................. 60

7.8 System ............................................................................................................................................ 61

7.8.1 Date/Time .......................................................................................................................... 61

7.8.2 Daylight Saving ................................................................................................................... 62

7.8.3 SD Card ............................................................................................................................... 62

7.8.4 Maintenance ...................................................................................................................... 63

8. Upgrading Firmware Using IP Utility ........................................................................... 65

9. Specifications ............................................................................................................. 67

EAN Plus Series

1. Introduction

The EAN Plus series is a box-type IP camera delivering image quality of up to 3-megapixel. The EAN Plus

series features the Wide Dynamic Range (WDR) function, which can provide clear images even under

back light circumstances where intensity of illumination can vary excessively. A built-in micro SD card slot

and Power over Ethernet (IEEE802.3af) features are also provided. You can power the camera over the

network or by connecting the camera to a 12V DC power supply. The camera also features H.264 /

MJPEG multi-stream output for simultaneous live monitoring and high-resolution recording. Since the

EAN Plus series conforms to ONVIF / PSIA for compatibility with other network video devices, it

interoperates with a wide variety of hardware and software systems. The EAN Plus series is designed for

simple installation and supports all types of indoor mounting applications.

The EAN Plus Series Models

Model Name Megapixel WDR

EAN3120 Plus 1.3 MP Yes EAN3220 Plus 2 MP Yes EAN3300 Plus 3 MP No

System Requirements

Before installing, please check that your computer meets the following system requirements.

Operating System Microsoft Windows XP / Vista (32-bit) / 7 (32-bit)

CPU Intel Core2 Duo 2 GHz or higher

1 GB or more

RAM

Additional HD space depends on required local storage of video files,

100 Mbps network card.

Screen Resolution 1024 x 768 pixels or higher, 32-bit pixel color resolution

DirectX 9.0c

Software

Microsoft Internet Explorer 7 or higher

Note: For using the Internet Explorer, some settings are required. Please refer to 5.2 Settings for

Microsoft Internet Explorer.

EAN Plus Series

2. Overview

No. Item Name Descriptions

1 Memory Card Slot Insert a micro SD / SDHC card to store recording data. 2 Power LED Indicates the power is supplied. 3 DC 12V Port Connects to power. 4 Ethernet / PoE Connects to a 10/100 Ethernet or PoE. 5 Reset Button Resets all configurations to factory default. 6 I/O Terminal Block Connects I/O devices.

7 Video Out

Connects to a portable monitor for setting the focus and angle of

the camera during initial installation.

Connects to a microphone for audio input. Note that microphones

8 Audio In

with external power supplies are required.

9 Audio Out Connects to a speaker for audio output.

10 Light Sensor Detects lights.

11 Auto Iris Lens Connector Plug the Iris control cable to the connector.

EAN Plus Series

3. Features

• 1/3” Panasonic CMOS sensor (for EAN3120 Plus / 3220 Plus)

1/2.8” Sony CMOS sensor (for EAN3300 Plus)

• Triple streams (stream 1 / 2 / 3 from H.264 or MJPEG)

• Up to 30 fps at 1920 × 1080

Supports 15 fps at 2048 × 1536 (only for EAN3300 Plus)

• Auto Iris control

• Built-in micro SD / SDHC card slot

• Removable IR-cut filter for Day / Night function

• One alarm input and output

• Two-way audio

• TV-out

• Wide Dynamic Range (for EAN3120 Plus / 3220 Plus)

• 2D / 3D Dynamic Noise Reduction (DNR)

• Motion detection

• Privacy mask

• DC 12V / PoE

EAN Plus Series

4. Installation

4.1 Packing List

• EAN Plus Series Camera (lens not included) x 1

• Software CD x 1

• Quick Installation Guide x 1

• Tool Packet x 1 (contains the following items)

- C-mount lens adapter - ¼-20 UNC thread mounting bracket and 2 screws

- Hexagon wrench - Power pigtail cable

Note: Contact the shipper if any items appear to have been damaged in the shipping process. If any

items are missing, notify your EverFocus Electronics Corp. Sales Representative or Customer Service

Branch. Please also keep the shipping carton for possible future use.

EAN Plus Series

1 2 3 4

C-Mount Lens Adapter

DC Auto Iris Lens Connector

Focus Screw Zoom Screw

4.2 I/O Terminal Block

The I/O terminal block, located on the rear panel of the camera, can be used to develop application

for alarm input and output.

Pin Assignment

No. Function No. Function

1 Alarm COM 3 Alarm Input

2 Alarm Output 4 Digital GND

4.3 Lens Installation and Adjustment

You can install either a CS-mount or a C-mount lens into the camera. It is recommended to use a lens

with aperture ratio of F/1.4 or smaller. Please refer to the following reference steps.

CS-Mount Lens:

1. Remove the cover cap from the camera body.

2. Install the lens into the camera body.

3. Adjust the lens using the Focus / Zoom Screws.

If you are using a DC Auto Iris lens:

1. Remove the cover cap from the camera body.

2. Install the lens into the camera body.

3. Connect the DC cable to the DC Auto Iris Lens Connector.

EAN Plus Series

Top Mount

Bottom Mount

4. When making final focus adjustment, place the ND filter in front of the lens to force the lens iris

to open, and then adjust the lens using the Focus / Zoom Screws.

Note: To use the ND filter, remove the protective sheets from both sides of an ND filter.

5. Lock the Focus Screw and then remove the ND filter.

C-Mount Lens:

1. Remove the cover cap from the camera body.

2. Install the lens into the camera body using the supplied C-mount lens adapter.

3. Adjust the lens using the Focus / Zoom Screws.

Note: Installing a C-mount lens without the C-mount lens adapter may damage the camera sensor.

4.4 Top / Bottom-Mount

You can use the supplied mounting bracket and screw it on the top of the camera body to suspend

the camera, or on the bottom of the camera body to support the camera.

EAN Plus Series

Micro SD

Audio

In Out

Ethernet

(PoE)

DC 12V

Power

Reset

Video Out

COM

Out

GND

Alarm

4.5 Basic Connection

1. Use a standard network cable to connect the camera to the network.

2. Connect the camera to power using one of the following methods:

• Plugging the supplied power pigtail cable to the DC 12V port.

• Using the PoE function and the power will be provided over the network cable.

3. Optionally connect the camera to a speaker or microphone. Note that microphones with

external power supplies are required.

4. Optionally connect the camera to a monitor using a BNC cable.

5. Optionally connect the camera to the input / output devices.

After powering the camera, the power LED will be lit in red and you can access the live view and

adjust the image clarity.

EAN Plus Series

5. Accessing the User Interface

This section explains how to access the Web interface of the camera for configuration.

5.1 Assigning an IP Address

You have to assign an IP address for your camera to be accessible. To assign an IP address to the

camera, use the IP Utility (IPU) software included in the software CD. Please connect the IP camera in

the same LAN of your computer.

1. Install and then start the IPU program . The following dialog box appears.

2. Click Find Devices to search the cameras connected in the LAN. The default network values of the

cameras will be displayed. By default, the network protocol of the camera is DHCP.

3. To configure the network settings, select a camera and then click Login/Multi Login to log in.

EAN Plus Series

4. Type the user ID and password. Click OK.

Note:

1. The default user ID is user1 and the default password is 11111111.

2. If you select more than one camera that has the same user ID / password, you will be able

to log in several cameras at once.

5. To change the IP address, double-click the IP Address of the camera. Type a new IP address and

then click Set IP Address to save the settings.

You can also change the other settings by double-clicking the values. After configuring the values,

click Save Configuration.

Note: Most networks uses DHCP to assign IP address, if you are unsure of your network

settings, please consult your network administrators for configuration details.

6. To access the camera, highlight the camera and click Connect to Selected IP. The Internet

Explorer window pops up.

7. Type the user ID and password to log in. The Live View window of the camera appears.

Note: You might be required to download ActiveX, which is required to view the camera feed.

If asked, click "Yes". For more details on setting up the Microsoft Internet Explorer, please refer

to 5.2 Settings for Microsoft Internet Explorer.

EAN Plus Series

5.2 Settings for Microsoft Internet Explorer

To enable Remove Live View, Firmware Upgrade and ActiveX Prompt on Internet Explorer, some

settings have to be complete. Please follow the steps below:

1. On the computer, click Start > Control Panel > System and Security > Action Center (click Change

User Account Control Settings), the User Account Control Settings window appears. Adjust the

slide bar to Never Notify and then click OK. Restart your computer if requested.

2. Open the Internet Explore, click Tools > Internet Options > Security Tab > Custom Level, the

Security Settings windows appears.

EAN Plus Series

3. In the Download unsigned ActiveX controls field, select Prompt. In the Include local directory

path when uploading files to a server field, select Enable. Click OK.

4. In the Internet Options window, click the Advanced tab and then disable Enable memory

protection to help mitigate online attacks. Click OK.

EAN Plus Series

5.3 Connecting the Camera to the Network

There are three methods to connect the IP camera to the network: Router or LAN Connection, Direct

High-Speed Connection and One-to-One Connection.

Router or LAN connection

This is the most common connection in which the IP camera is connected to a router and allows

multiple users on and off site to see the IP camera on a LAN/WAN (Internet). The camera must be

assigned an IP address that is compatible with its LAN. By setting up port forwarding on the router,

you can remotely access the cameras from outside of the LAN via the Internet. To remotely access the

Web interface of the IP camera, please refer to 7.3.2 DDNS. To set up port forwarding, please consult

the manual of the router.

Right: Pinout of a straight-through cable.

Straight-through LAN patch cable

EAN Plus Series

Direct High-Speed Connection

In a Direct High-Speed Connection, the camera connects directly to a modem without the need for a

router. You need to set the static or dynamic WAN IP address assigned by your ISP (Internet Service

Provider) in the camera’s configuration web pages. To access the camera, just type “http://xxx”,

where xxx is the IP address given by your ISP. If you have a dynamic IP address, this connection may

require that you use DDNS for a reliable connection. Please refer to 7.3.2 DDNS.

One-to-One Connection (Directly from PC to IP Camera)

You can connect directly without using a switch, router or modem. However, only the PC connected

to the camera will be able to view the IP camera. You will also have to manually assign a compatible IP

address to both the computer and the IP camera. Unless the PC has another network connection, the

IP camera will be the only network device visible to the PC. See the diagram below:

Pinout of straight patch cable

Right: Pinout of a crossed-over cable.

EAN Plus Series

5.4 Live View Window

1. Press the button to display the "Live View" window. Double-click on the

image to show a full-screen display, double-click again or press ESC to return to the normal display.

If you experience video feed lag time (if connected via Internet), you can reduce the resolution or

limit the number of streams. See 7.4.1 Multi Streaming.

2. Press the button to play the recorded data directly from the on-camera Micro

SD / SDHC card (for this function to become active, you have to insert a Micro SD / SDHC card in the

Micro SD / SDHC card slot on the rear panel of the camera. See 7.8.3 SD Card.

3. Press the button to enter the Settings page. On the Settings page, there are

8 submenu sections: [System Info], [User Config], [Network], [Video], [Audio], [User], [Event], and

[System]. Click on the section buttons to open their configuration fields. See the Settings section

below for more information.

EAN Plus Series

4. Press the button to exit the system and close this browser page.

5. Video Stream

Select the Video Stream (Stream 1, Stream 2 or Stream 3) that will be displayed in the video box on

the right. Stream 2 and Stream 3 are only selectable if you have enabled the stream. The default

setting is Stream 1 only. See 7.4.1 Multi Streaming.

6. View Size

Use this to select the appropriate view size and shape of the video box on the right. A smaller size

might increase transmission speed and video quality.

7. Digital Zoom

Click the Zoom In / Zoom Out buttons or roll the mouse wheel to zoom in / out the camera live view

up to 10x. Clicking on a magnified image will re-center the image around that point.

8. Record

The Record button is used to record the current video stream. Click the Record button to start /

stop recording. This icon is only for one-minute video recording. To record long-period recordings,

please set a recording schedule (See 7.7.5 Schedule). The location on your computer, where the

image files will be saved to, and file size can be specified in the submenu (see 7.2 User Config).

9. Snapshot

Click the Snapshot button to save a snapshot of the video image currently being displayed. The

location on your computer where the snapshot data will be saved can be specified in “Settings >

User Config > Recording/Snapshot” (see 7.2 User Config).

10. Play Audio / Transmit Audio

Click the “Play Audio” (speaker) and “Transmit Audio” (microphone) buttons to switch the sound

on/off for the speaker and microphone, respectively (if such external devices have been connected

to the camera directly or via the network).

EAN Plus Series

11. One Push

This function is only available for EAN3120 Plus / 3220 Plus. The One Push button can be displayed

on the live view window by enabling the Show One Push Buttons function on the User Config < Live

View Config Setting page (see 7.2.1 Live View Config). To enable the button (turned from faded to

clear), on the Video < Advanced Setting page, select One Push from the White Balance Settings

Mode drop-down list, and click the Apply button. Once this is done, pressing the One Push button

on the Live View Window will instruct the camera to adjust the white balance settings, and these

settings will be active until the button is pushed again. This is like a “semi-automatic” way to adjust

white balance to suit the user, if the Auto or Manual mode does not give the result the user wants.

12. Manual Control

– Trigger Event

Press the “Trigger Event” button to trigger an event directly from the Live page. If you have

configured an event (in the Event submenu) that will trigger a reaction (like a recording) when a

Manual Trigger event occurs, clicking this button will trigger that reaction. You can select what that

reaction will be. You can, for instance, set the camera to record the audio/video feed to the Micro

SD card on board the camera. You can then click on the Playback button to open the Playback page

and search for and play all such recordings that had been stored on the card. Such event actions

will be effective once they have been configured in the “Event” menu (see 7.7 Event).

– Reset Alarm

Press the “Reset Alarm” button to reset the alarm output remotely.

13. Status Display (info lines that can be placed above video box or at bottom of page)

This shows the name of the camera that is currently active or being configured, current date/time

and current frame rate. You can activate these info displays in the Settings > User Config page (see

7.2 User Config).

14. Event Signal Icons (above video screen)

When an alarm or motion event is triggered, a signal icon will appear at the top right of the Live

View window to alert the user.

Alarm event icon : When an alarm is triggered, this icon appears.

Motion detection icons : The colors of these motion event icons correspond to the colors of the motion trigger areas you have configured in the Motion Detection submenu (see 7.7.2

Motion Detection).

Recording icon : When the camera is recording to a PC-based folder, this icon appears.

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